TEXAS WORKERS` COMPENSATION UPDATE
Transcription
TEXAS WORKERS` COMPENSATION UPDATE
TEXAS WORKERS’ COMPENSATION UPDATE Developments Impacting the Texas Workers’ Compensation System December 22, 2015 Commissioner Brannan Says Texas Workers’ Comp System is Healthy, Large and Competitive The Texas workers’ compensation system is “healthy, large and competitive” according to Commissioner of Workers’ Compensation Ryan Brannan. Brannan, who spoke at the Insurance Council of Texas’ 2015 Workers’ Compensation Conference on September 24, 2015 and gave an upbeat report on how the Texas system is performing. “We have a strong and vibrant economy, and having a stable workers’ compensation system is an important part of making sure Texas employers can continue to grow, and that employees can take care of themselves and their families,” said Brannan. “We know that it is possible to achieve high quality outcomes for injured employees while keeping system costs as low as possible. Texas is proving that.” Brannan noted that Texas is setting the standard for how for how to identify issues, work with stakeholders to craft solutions, and to implement those solutions. “I am committed to continuing to work with all system stakeholders as we move forward with efforts to continue to improve the Texas workers’ compensation system.” ICT’s Executive Director, Albert Betts, welcomes Workers’ Compensation Commissioner Brannan to the Podium at ICT’s 2015 Workers’ Compensation Conference held on Sep. 24, 2015. Brannan reported that the Texas workers’ compensation system is performing better than it has in quite some time. He noted that the Texas has seen significant improvement in the performance of its workers’ compensation system. “Only a decade ago, Texas was ranked near the bottom when measuring the cost of health care and the time needed to resolve a disputed claim. Our performance has improved greatly,” said Brannan. “Our pharmacy formulary is another example of how what we do here in Texas not only affects our system, but influences other state workers’ compensation systems. Right now there are at least 4 other states considering adopting a Texas-like pharmacy formulary in their states because of the results we’ve seen here in Texas.” Brannan said workers’ compensation line of insurance in Texas is vibrant and growing. “The most recent numbers show that, in 2013, 290 insurance companies had positive direct written premium with a total direct written premium of about $2.66 billion, which is about a 9% increase from 2012,” said Brannan. “A total of approximately 216,586 policies were written between this time period as well.” Commissioner Brannan reported that since the 2005 legislative reforms, workers’ compensation insurance rates have declined for Texas employers by more than 50%, making it more affordable for employers to provide workers’ compensation coverage to their employees. “At the same time, workers’ compensation insurance in Texas has been profitable for insurance companies – based on their combined ratios, insurance companies made about a 10% underwriting profit, not including returns on investments,” said Brannan. Continued on Page 8. A Copyrighted Publication of the Insurance Council of Texas The Insurance Council of Texas (ICT) has been following several significant developments that impact the Texas workers’ compensation system. The following developments are reported on in this edition of the Texas Workers’ Compensation Update newsletter: Articles Page Number Commisioner Brannan Says Texas Workers’ Comp System is Health, Large and Competitive 1 From the Executive Director of the Insurance Council of Texas 6 TDI Announces Retirement of General Counsel Sara Waitt: New General Counsel and Deputy Commissioner of Legal Services Names 15 ICT Publishes 2nd Edition of the Texas Workers’ Compensation Appeals Panel Decisions Digest 17 Take Three Brownies and Call Me in the Morning 19 DWC Announces 1.1 Percent Increase for 2016 Medical Fee Guideline Conversion Factors 22 Workers’ Compensation News Briefs 23 Members of Congress Call for More Oversight of State Workers’ Compensation Programs: Workers’ Compensation “Opt Out” Plans Raises Concerns 27 Column: DePaolo’s Work Comp World – The Wrong Focus 33 Richard Victor’s Achievement 36 DWC Releases 2015 PBO Results for Health Care Providers 40 DWC Accepting Comments on Proposed Revisions of Request for Travel Reimbursement Form 44 Featured Articles Commisioner Brannan Says Texas Workers’ Comp System is Health, Large and Competitive Page 1 Take Three Brownies and Call Me in the Morning Page 19 Members of Congress Call for Oversight of State Workers’ Comp Programs: Workers’ Compensation “Opt Out” Plans Raises Concerns Page 27 The Wrong Focus Page 33 ICT Honors 17 Students with Fall Scholarships Page 48 Texas Workplace Injury, Illness Rate Decreased in 2014 Page 51 DWC Reports Preliminary Results Regarding 2014 Fata Occupational Injuries in Texas Page 56 Division of Workers’ Compensation Announces Recent Enforcement Actions Page 63 ALJ Rules that the Sky is not the Limit When it Comes to Air Ambulance Reimbursement Page 71 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 2 Articles Page Number Stone Loughlin & Swanson’s Workers’ Compensation Case Law News 45 ICT Honors 17 Students with Fall Scholarships 48 DWC Accepting Comments on Proposed Revisions to DWC Form-042 51 Texas Workplace Injury, Illness Rate Decreased in 2014 51 DWC Reports Preliminary Results Regarding 2014 Fatal Occupational Injuries in Texas 56 DWC Considering Adopting a Compliant Form for Workers’ Compensation Insurance Related Complaints 58 Division of Workers’ Compensation Announces Recent Enforcement Actions 63 The DWC Recognizes Employers with Lone Star Safety Award 68 San Angelo Company Recognized for Exemplary Safety Program 68 Insurance Council of Texas Education Foundation 69 ALJ Rules that the Sky is not the Limit When it Comes to Air Ambulance Reimbursement 71 Insurance Commissioner Repeals Texas Retrospective Rating Plan Manual 73 Happy New Year from the Staff of the Insurance Council of Texas 74 Workers’ Compensation Events Calendar 77 Navigating ICT’s Newsletter Is Easy Did you know that you can navigate ICT’s workers’ compensation newsletter by clicking on the page number located in the table of contents? Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 3 TEXAS WORKERS’ COMPENSATION UPDATE A Copyrighted Publication of the Insurance Council of Texas Albert Betts, Jr., Executive Director Steve Nichols, Manager, Workers’ Compensation Services and Newsletter Editor snichols@insurancecouncil.org Cynthia Haywood, Assistant Newsletter Editor chaywood@insurancecouncil.org The Texas Workers’ Compensation Update, published by ICT Services, Inc., is Texas’ premier source for news on developments in the Texas workers’ compensation system. The newsletter includes articles written by Insurance Council of Texas staff and contributing authors who have extensive experience with the Texas workers’ compensation system. The views expressed in articles that have been contributed to the newsletter do not necessarily reflect the views, opinions, or position of the Insurance Council of Texas or its member companies. Comments and Inquiries: Subscription Price: $150 per year for electronic subscription Please send all comments or inquiries to Steve Nichols at the following address, telephone number, or above referenced Email address: No Cost for ICT Members and Associate Members ICT Services, Inc. P.O. Box 15 Austin, Texas 78767-0015 Phone 512/ 444-9611 ● Fax 512/ 444-0734 Available as an electronic publication only. Navigating ICT’s Newsletter Is Easy Did you know that you can navigate ICT’s workers’ compensation newsletter by clicking on the page number located in the table of contents? Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 4 ADVERTISEMENTS INDEX Advertiser Page Number ICT’s Texas Clips and Texas Insurance Newsletter 14 ICT’s 2016 Workers’ Compensation Seminar is Right Around the Corner 14 Medical Equation 16 PRIUM 18 The National WWII Museum 24 Smith & Carr, PC 25 Thornton Law Firm 26 Thompson Coe 31 Flahive Ogden & Latson 38 Downs Standford, P.C. 39 myMatrixx 41 Helios 42 Burns Anderson Jury & Brenner, L.L.P. 43 Stone Loughlin & Swanson, L.L.P. 46 WellComp 47 UniMed Direct 49 GENEX 50 York Risk Services Group, Inc. 54 Jopari Solutions, Inc. 55 Texas Committee on Insurance Fraud 59 Work Loss Data Institute 60 Coventry Workers’ 61 Mitchell 62 Property Casualty Insurers Association of America 64 Insurance Council of Texas Associate Membership 65 Youg Risk Professionals of Texas 66 Genesis Medical Management Solutions 67 Hanna & Plaut L.L.P. 75 Medical Consultants Network 76 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 5 From the Executive Director of the Insurance Council of Texas THANKS FOR LETTING US BE YOUR VOICE IN TEXAS As we close 2015, we want to thank our workers’ compensation member insurers and associate members for their continued support, participation, and assistance as we work to keep you informed on issues in Texas and represent your interests before the Texas Department of Insurance. This was a busy year as we monitored and reported on legislative discussions, hosted the annual conference and spring seminars, and participated in numerous meetings and discussions at the Division of Workers’ Compensation. We are honored to be your representative and look forward to continuing to work with you in 2016. We hope you all have a great holiday season and Happy New Year. Albert Betts, Jr. Albert Betts Executive Director, Insurance Council of Texas About the Insurance Council of Texas The Insurance Council of Texas (ICT) is a non-profit trade association of property and casualty insurers writing business in Texas. ICT's purpose is to provide a mechanism through which our members and associate members can collectively represent their interests in the regulatory process and stay abreast of those events that affect the business of insurance in Texas. ICT represents its members at regulatory hearings effecting residential property and private passenger and commercial auto, and workers' compensation insurance. ICT's committee members and board of directors play an active role in developing regulatory proposals as well as our responses to issues effecting the member companies. ICT staff attend hearings and other insurance related meetings of the Texas Department of Insurance (TDI) and TDI’s Division of Workers’ Compensation. Staff thereafter provides a prompt and accurate report of the proceedings to our membership. ICT publishes a monthly newsletter, "Texas Insurance Newsletter," that reports on important legislative, judicial and regulatory events. We also publish the "Texas Workers' Compensation Update" and numerous bulletins reporting on the ever changing workers' compensation rules and related regulations. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 6 Merry Christmas from the Staff of the Insurance Council of Texas How We Celebrate This Most Wonderful Time of the Year The United States of America has many different traditions and ways that people in celebrate Christmas, because of its multi-cultural nature. Many customs are similar to ones in the United Kingdom, France, Italy, The Netherlands, Poland and Mexico. The traditional meal for Western European families is turkey or ham with cranberry sauce. Families from Eastern European origins favour turkey with trimmings, keilbasi (a Polish sausage), cabbage dishes, and soups; and some Italian families prefer lasagne! How Else Do We Americans Celebrate Christmas? Some Americans use pop-corn threaded on string to help decorate their Christmas Tree. In New England (the American States of Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire and Maine), there are shops called 'Christmas Shops' that only sell Christmas decorations and toys all the year round. People in America like to decorate the outsides of their houses with lights and sometimes even statues of Santa Claus, Snowmen and Reindeer. Towns and cities often decorate the streets with lights to celebrate Christmas. Perhaps the most famous Christmas street lights in the USA are at the Rockerfeller Center in New York where there is a huge Christmas Tree with a public ice skating rink in front of it over Christmas and the New Year. Customs such as Mumming take place in some communities. On New Year's Day in Philadelphia there is a Mummer's Day parade which lasts over six hours! Clubs called "New Years Associations" perform in amazing costumes which take months to make. There are four categories (Comics, Fancies, String Bands, and Fancy Brigades) which are judged. You can find out more on the official website: www.phillymummers.com. C Chheecckk T Thheessee T Tiippss oonn In the Southwest USA, there are some special customs which have some similarities to those in parts of Mexico. These include 'luminarias' or 'farolitos' which are paper sacks partly filled with sand and then have a candle put in them. They are lit on Christmas Eve and are put the edges of paths. They represent 'lighting the way' for somewhere for Mary and Joseph to stay. Learn more about how Christmas is celebrated around the world here. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 7 Commissioner Brannan: Texas Workers’ Comp System is Healthy, Large and Competitive Continued Commissioner Brannan pointed to several other system performance as indicating that the Texas workers’ compensation system is performing very well following the House Bill 7 reforms. He noted that: ● Injury rates and the number of claims filed have been declining since the reforms. ● Non-fatal occupational injury rates have declined 28% since 2005. And the number of workers’ compensation claims filed has also declined, at a rate of 32% since 2004. ● System medical costs have stabilized from the doubledigit increase rates experienced in the early 2000’s. Adjusted for inflation, current total costs are down by 29% since 2000. ● Approximately 67% of private Texas employers – that is an estimated 238,000 employers – and approximately 80% of the private workforce in Texas – an estimated 7.7 million employees – have workers’ compensation coverage. ● Almost half (48%) of new workers’ compensation claims are treated by certified networks or political subdivision networks under Ch 504, Labor Code. ● More employees than ever before are returning to work after on-the-job injuries and they are off of work for less time, meaning better productivity for Texas employers and less disruption for employees. ● Currently, almost 77% of employees receiving workers’ compensation income benefits return to work within 6 months, compared to 74% in 2004, and approximately 92% of injured employees return to work within 2 years. More Employers Are Participating in the Texas Workers’ Compensation System Commissioner Brannan reported that despite workers’ compensation not being mandatory in Texas, more employer are participating in the system. “Even without a mandatory requirement for private employers to provide workers’ compensation coverage, approximately 67% of private Texas employers – that’s an estimated 238,000 employers – and approximately 80% of the private workforce in Texas – an estimated 7.7 million employees – have workers’ compensation coverag,” said Brannan. “Keep in mind that only 10 years ago, our system had a 45% non-subscription rate,” noted Brannan. “Not only are more employers subscribing to the workers’ compensation system, but also more than 75% of the employers in key industries such as construction, manufacturing, mining, and agriculture are subscribers.” Brannan said he intends to continue to keep the Texas system performing well by identifying the areas that still need improvement and taking action to address those area of the system that can perform even better than they are currently. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 8 Percentage of Texas Employers That Are Subscribers and Non-Subscribers: 1993 – 2014 Source: Survey of Employer Participation in the Texas Workers’ Compensation System, 1993 and 1995 estimates from the Texas Workers’ Compensation Research Center and the Public Policy Research Institute (PPRI) at Texas A&M University; 1996 and 2001 estimates from the Research and Oversight Council on Workers’ Compensation and PPRI; and 2004 - 2014 estimates from the Texas Department of Insurance Workers’ Compensation Research and Evaluation Group and PPRI. Percentage of Texas Employees Employed by Subscribers and Non-Subscribers: 1993 – 2014 Source: Survey of Employer Participation in the Texas Workers’ Compensation System, 1993 and 1995 estimates from the Texas Workers’ Compensation Research Center and the Public Policy Research Institute (PPRI) at Texas A&M University; 1996 and 2001 estimates from the Research and Oversight Council on Workers’ Compensation and PPRI; and 2004 - 2014 estimates from the Texas Department of Insurance Workers’ Compensation Research and Evaluation Group and PPRI. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 9 Medical and Indemnity Disputes Are Down Significantly Commissioner Brannan reported that the number of medical and indemnity disputes have dropped significantly. “Since 2003, medical fee disputes have declined from approximately 17,000 disputes per year to about 5,000 disputes per year,” said Brannan.” “Currently, we have approximately 1,150 pending disputes pending at the Division of Workers’ Compensation. Our goal is to reduce this number even further – to under 1,000 by the end of year, and we are on track to do so.” The commissioner reported that that approximately 93% - 95% of workers’ compensation claims reported to the Division of Workers’ Compensation never end up in a dispute resolution proceeding. “The vast majority of claims are handled and paid without a dispute arising,” said Brannan. “The Texas system has seen a decline in the number of disputes regarding entitlement to income benefits. Since 2003, the number of requests for dispute resolution has declined 77% to about 12,000 disputes per year. “That is a significant drop in the number of disputes.” Enforcement Activity Increased with Focus on Accurate Payment of Benefits Commissioner Brannan reported that during 2014, the DWC’s System Monitoring and Oversight Program handled more than 4,600 complaints, resulting in the return of over $1,070,000 to system participants and issued 761 warning letters to system participants. He noted that there were 447 violations referred to the Texas Department of Insurance’s Enforcement Division for enforcement action. The commissioner noted that the DWC’s audits have focused on the timely and accurate payment of income benefits and timely payment of medical bills. “I am concerned about the accurate payment of benefits,” said Brannan. “We’ve found underpayments of lifetime income benefits and death benefits and, as some of these underpayments are significant, we would encourage carriers to make sure they are paying the right compensation rate and using the right employer wage statement information.” The commissioner reported that from January 1, 2015 – August 31, 2015 the DWC has assessed about $1,204,800.00 million in penalties while resolving most of our enforcement cases within our goal of 180 days. “Going forward, we will also be focusing our enforcement efforts on making sure that stakeholders submit complete and timely medical records to designated doctors as required under our rules,” said Brannan. “Our audits will continue to focus on reviewing benefit payments to ensure that the payments are accurate and timely.” The commissioner reported that the DWC Fiscal Year 2016 Audit Plan proposes 30 audits. “The System Monitoring and Oversight Program will conduct 10 audits each on the initial payment of temporary income benefits, medical bill processing, and the the accuracy of payments of death benefits and life time income benefits,” said Brannan. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 10 Future Initiatives Announced Commissioner Brannan announced that the DWC is evaluating options to improve injured employees’ access to medical experts and has initiated a pilot project to educate injured employees about the worker’ compensation system and their rights. “We are open to ideas from stakeholders on how to accomplish this without affecting the rights of other parties to use their experts,” said Brannan. “In the past, we have offered to assist OIEC in finding expert testimony for injured workers and will continue to do so. And some stakeholders have helped with this by providing experts to OIEC on a pro bono basis.” Advocates for injured employees have reported that the need for an injured employee to present expert medical testimony at a contested case hearing is most often associated with an extent of injury dispute or preauthorization dispute. It has been reported that injured employees most often cannot obtain nor present an expert medical testimony at contested case hearings. Brannan said it is critical that the injured employee is well informed about the workers’ compensation system and his or her rights in this system. “As part of this need, we began a pilot program holding educational sessions in the San Antonio field office in October 2014 and expanded the program statewide in January of this year,” said Brannan. “To this date, we have held about 382 education sessions in our 20 field offices. These offer injured employees information about the fundamentals of the workers’ compensation system and how to navigate the claims process.: Focus on Workplace Safety Commissioner Brannan annouced new initiatives aimed at improving workpalce safety that focus on the construction and transportation industries. “While Texas continues to have lower non-fatal occupational injury and illness rates compared to the rest of the nation, the number of workplace fatalities in Texas is too high,” said Brannan. “Texas is blessed to have a robust economy and good job growth, but as our industry mix changes, we need to redouble our efforts to ensure that employees are safe on the job.” The commissioner noted that there is a need to address safety issues that have led to fatalities within the construction and transportation industries. He noted that the DWC has been focusing more resources on improving workplace safety within the construction and transportation industries. According to preliminary data from the U.S. Department of Labor, Bureau of Labor Statistics (BLS) released by the DWC on September 17, 2015, transportation incidents continued as the leading cause of fatal occupational injuries in Texas, with 237 incidents (45 percent of the total fatalities). This was an increase of 4 percent from 2013 (228 incidents). The construction industry also had a significant number of incidents that resulted in fatal occupational injuries in the 2014 with the deadliest months for this industry being August and October, each with 15 fatalities. “DWC trainers are authorized by OSHA to perform its 10 hour construction outreach training course, which provides information to employers about how to identify, abate, avoid, and prevent job-related hazards on a construction site,” said Brannan. “Since 2013 the DWC has held 139 10-hour construction courses, instructing 1,649 employees from 666 employers.” Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 11 Brannan also said, “The DWC offers this course for free in Austin, Houston, Dallas, and El Paso on a regular basis, with San Antonio starting this fiscal year. DWC is also increasing the number of staff to provide this training. The course is available in both English and Spanish, and attendees who complete the course receive a completion card.” Commissioner Brannan highlighted a program that the DWC is supporting – the National Safety Council’s (NSC) Our Driving Concern: Texas Employer Traffic Safety Program which offers free train the trainer programs to Texas employers. The program is funded through a grant from the Texas Department of Transportation. The commissioner noted that the DWC has coordinated with the Insurance Council of Texas (ICT) to have a speaker from NSC present an overview of the traffic stafety program at ICT’s workers’ compensation conference. The Commissioner’s Vision for the Future of the Texas Workers’ Compensation System Commissioner Brannan said that his focus going forward is to keep the system stable, while identifying areas where improvements can be made or where greater efficiencies can be achieved. Commisioner Ryan Brannan “The DWC will continue its efforts to educate injured employees about the system and their rights, including continuing our injured employee outreach program and working handin-hand with the Office of Injured Employee Counsel to ensure that our agencies fulfill our missions,” said Brannan. “While we are working to make our processes more efficient and educate injured employees, DWC is also planning to continue its efforts to highlight employer best practices for workplace safety. This means recognizing those employers who make efforts to prioritize safety and can serve as an example to other employers.” Brannan also noted other future initiatives that the DWC will be pursuing over the coming years, those initiatives included: ● Continuing the DWC’s efforts to take a fresh look at some of the processes we use to assign designated doctor examinations and the DD system in general; ● Continuing the DWC efforts to enforce violations of the Workers’ Compensation Act, especially in situations where injuries or benefits are unreasonably being denied and bad faith fraud investigations and prosecutions; and ● Looking for ways to encourage parties to come prepared for dispute resolution proceedings, including ensuring that attorneys show up with the authority to make agreements in cases and making sure that attorneys fulfill their ethical obligations to not drop client’s right before a proceeding if it will prolong or adversely impact the client’s case. Commissioner Brannan said the Texas workers’ compensation system of tomorrow will continue to be one that performs better than most systems around the nation and will continue to be the system that other states look to when attempting to implement successful initiatives to address prescription drug abuse, resolve disputes in an efficient and timely fashion, and improve the performance of their state workers’ compenation system. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 12 Available to Insurance Council of Texas Members and Associate Members Is your company or firm a member of the Insurance Council of Texas (ICT)? Texas Workers’ Compensation Update If yes, did you know that you can request access to the following ICT publications: Workers’ Compensation Newsletter – the Texas Workers’ Compensation Update; Workers’ Compensation Bulletins, State of the Texas Workers’ Compensation System; Workers’ Compensation Legislative Bulletins, and Access to ICT’s Texas Workers Compensation Appeals Panel Decisions Digest Online Electronic Manual? Letter Workers’ Compensation Bulletins Workers’ Comp Bulletins State of the Workers’ Compensation System DWC Appeals Panel Decisions To Receive Access to These Publications, Contact Steve Nichols at snichols@insurancecouncil.org. Workers’ Compensation Facts and Figures There were 90 groups, 274 insurance companies with direct written premium for Workers' Compensation in the third quarter of 2014, as compared to 95 groups, 286 companies, in the third quarter of 2013. See Page 24 of TDI’s 3rd Quarter edition of the Quarterly Legislative Report on Market Conditions. TDI reported $963,813,648 of direct written premium for 4 quarters ending September of 2014. TDI also reported the following quarterly experience for the 3rd quarter of 2014: (1) Premiums on Policies Written – $651,661,866; (2) Direct Written Premium – $695,477,386; and (3) Direct Losses Paid – $262,406,870. See page 25 of the Quarterly Legislative Report on Market Conditions. According to the Texas Department of Insurance’s Workers’ Compensation Research and Evaluation Group, (WCREG) workers’ compensation insurance rates decreased just over 50 percent from 2003 through 2013. See page vii of the WCREG’s December 2014 edition of the Setting the Standard report. During 2014, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) assessed penalties totaling $2,086,395 in fines ordered against insurance carriers. The DWC assessed penalties totaling $106,450 against health care providers, $45,000 against other entities and $1,000 against employers. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 13 Insurance Council of Texas Member Publications ICT Members: Did you know that the following publications are available to you? TEX-CLIPS is a daily clipping service provided by the Insurance Council of Texas and can be found on our website home page www.insurancecouncil.org under ICT WIRE or follow us on Facebook at ICT On Facebook. TEX-CLIPS is available as part of your membership benefits. Texas Insurance Newsletter The Insurance Council of Texas’ monthly newsletter reports on developments impacting the Texas Property & Casualty insurance industry. ICT members and associate members can receive the newsletter as part of their membership benefits. Contact ICT at (512) 444-9611 to inquire how you can obtain access to these publications. ! ICT’s 2016 Workers’ Compensation Seminar is Right Around the Corner What Every Adjuster Needs to Know About How to Request a Designated Doctor Examination Come learn how to properly complete the DWC Form-032, Request for Designated Doctor Examination, and most common mistakes that delay the approval of a request for an examination. You will learn about the Designated Doctor Process. Solving the Average Weekly Wage Puzzle The seminar registrants will learn how to properly calculate the Average Weekly Wage (AWW), about the most common errors made when calculating the AWW, and what the consequences are when the AWW calculation if not accurate. Gain Additional Workers’ Comp Knowledge and CE Credits Come learn about other timely topics and developments that impact the adjusting of workers’ compen- April 21, 2016 Austin, Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 14 TDI Announces Retirement of General Counsel Sara Waitt New General Counsel and Deputy Commissioner of TDI Legal Services Named Texas Department of Insurance General Counsel Sara Waitt is retiring in December after 24 years with the agency. “Sara has been a valued friend and legal colleague for the past two decades,” said Texas Insurance Commissioner David Mattax, who met Waitt when he was working on insurance issues at the Texas Attorney General’s Office. “She has served both the agency and state extremely well, and I wish her nothing but the best.” Waitt and her staff helped finalize two large settlements for consumers this year – a $353 million settlement signed with State Farm Lloyds and an $84 million agreement with Farmers Insurance Group. Sara Waitt Waitt and her staff helped finalize two large settlements for consumers this year – a $353 million settlement signed with State Farm Lloyds and an $84 million agreement with Farmers Insurance Group. “We were able to return money to consumers, and that’s a great feeling,” Waitt said. “I have loved my time at this agency. The staff are smart, capable, and committed to doing what’s right for the people of Texas. It’s been an honor and pleasure to work here.” Waitt joined TDI in 1987 as a law clerk in the liquidation division. She left the agency twice to work at a private law firm. She last returned to TDI in 1999 as the head of legal services and served as general counsel under three insurance commissioners. New General Counsel and Deputy Commisisoner of TDI Legal Division Named TDI Chief Clerk Norma Garcia will become the commissioner’s general counsel, and Associate Commissioner Stan Strickland will be the deputy commissioner over the TDI Legal Division. Garcia has been a lawyer at TDI since 1998. Before that, she worked in the Office of the Attorney General’s Financial Litigation Division. Garcia served as the general counsel of TDI’s Division of Workers’ Compensation (DWC) from 2006 to 2008. She has a bachelor’s degree from Southern Methodist University and a law degree from the University of Texas School of Law. Strickland joined TDI as a staff attorney in 1996 and has been serving as head of the Legal Section since 2011. He served as the director of legal services for the DWC from 2006 to 2008. Strickland works closely with the National Association of Insurance Commissioners and serves on the organization’s cyber security task force. He earned his bachelor’s degree from Baylor University and his law degree from South Texas College of Law in Houston. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 15 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 16 ICT Publishes 2nd Edition of the Texas Workers’ Compensation Appeals Panel Decisions Digest ICT has published the 2nd Edition of the Texas Workers’ Compensation Appeals Panel Decisions Digest (APD Digest). The 2nd Edition of the APD Digest includes all significant decisions through the end of Calendar Year 2014. The 2015 significant decisions will be included in the 3rd edition of the APD Digest, which is scheduled to be published in early 2016. The APD Digest has been prepared by the Austin-based law firm of Burns, Anderson, Jury & Brenner, L.L.P. (BAJB) and ICT and is available at no cost to BAJB’s clients and the members and associate members of ICT. The digest has been reformatted to make it more user-friendly and includes an improved table of contents and hyperlinks from the table of contents to sections within the manual. The 2nd Edition of the digest includes the following new appendices: ● ● ● ● Common Workers’ Compensation Abbreviations and Acronyms; Deadlines for Notices, Reports, and Claims; Workers’ Compensation Resources; and Accurate Calculation of Average Weekly Wage, Income Benefits, and Death Benefits. “The APD Digest is a one of a kind electronic publication that has been development with the adjuster and attorney in mind,” said Steve Nichols, manager of workers’ compensation services at the Insurance Council of Texas (ICT). “The manual allows workers’ compensation adjusters and attorneys to quickly research issues related to benefits, impairment ratings and other legal issues associated with workers’ compensation claims.” Nichols said that the Insurance Council of Texas has received feedback from its members and associate members indicating that a high value is being place on the APD Digest as an excellent resource for insurance adjusters and attorneys. “One member company claims management professional thanked ICT for a “wonderful Christmas present” and reported that he and his company’s adjusters would use to the manual to assist them with adjusting workers’ compensation claims. Nichols noted that one of the new appendices include important information about how to accurately calculate an injured employee’s average weekly wage, income benefits and death benefits. Another new appendix lists claims handling deadlines. An ICT member or associate member that wishes to have their claims staff and/or attorneys provided with access to the APD Digest should contact ICT’s webmaster. ICT’s Workers’ Comp Newsletter Available to Member Employees The Texas Workers’ Compensation Update newsletter is available to all employees of Insurance Council of Texas member companies and associate members. Sign your insurance professional up to receive the newsletter. Contact Steve Nichols, ICT’s Manager of Workers’ Compensation Services at snichols@insurancecouncil.org to be added to the newsletter distribution list. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 17 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 18 Take Three Brownies and Call Me in the Morning By Mark Pew, Senior Vice President, PRIUM There have been two recent opinions and a study about marijuana's use as medicine that has drawn my interest. The studies are: JAMA (The Journal of the American Medical Association) published two separate studies in its June 23/30, 2015 edition that seem to offer insight into medical marijuana use for chronic pain. "Medical Marijuana for Treatment of Chronic Pain and Other Medical and Psychiatric Problems" drew the conclusion from six trials of 325 patients there is "high-quality evidence" that marijuana may be efficacious treatment for chronic pain. In "Cannabinoids for Medical Use", only “moderate-quality evidence" supported use for chronic pain. As with most evidence on medical use of marijuana, the results are mixed and support for an opinion can be found with enough “googling.” Currently, both ODG and ACOEM opine that cannabinoids are not recommended for any conditions based on the available evidence. Chuck Rosenberg, acting chief of the Drug Enforcement Administration (DEA), on November 4 opined that medical use of marijuana is a "joke". He did go on to say that "extracts or constituents or component parts have great promise", but that didn't stop 100,000+ petitioners to ask for his resignation. He, and the DEA, have somewhat walked back that statement and said "heroin is clearly more dangerous than marijuana," but it certainly drew the ire of many people around the country. Not necessarily cause/effect, but Ted Lieu (D) of California and eleven colleagues advocate that half of the $18M budget for the DEA's Cannabis Eradication Program be redirected to other programs (FYI ... the DEA manages the scheduling of drugs and thus responsible for marijuana being a Schedule I (illegal) drug). David DePaolo, Chief Executive Officer, President and Editor in Chief of WorkCompCentral and daily blogger on DePaolo's World, opined on November 19 that marijuana for medicinal purposes is bull****. In an interesting analogy, he likens it to prescribing alcohol, and makes a compelling argument as to why that analogy might fit. DePaolo is in favor of recreational legalization, so it's not the plant or effects but the medicinal application that he doesn't agree with. DePaolo certainly doesn't mince words, but he is not alone in his assessment of medical marijuana in the Work Comp industry. Beyond the fact that marijuana remains illegal at the federal level, many payers do not agree with even the notion that marijuana is medicine. Because New Mexico case law has opened up employers to the liability of reimbursing for medical marijuana, effective January 1 there will be a fee schedule ($12.02 per gram, dry weight equivalent) and quantity (8 ounces per calendar quarter, 2 pounds (!) per calendar (year) established to provide structure to that process. Read my blogpost, "New Mexico is #1!", published on August 11, 2015 for context. Random thought ... Why is Work Comp being singled out among insurance payers for reimbursement? Is it "bad" statute, "bad" case law, unintended consequences? Might getting your stash for free be an enticement to have a workplace injury? Obviously, medical use is an issue that needs to be addressed. When, not if, it is rescheduled to be legal, the question then becomes whether it is "reasonable and necessary" medical treatment. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 19 Source: PRIUM DePaolo’s blogpost was in tandem with an article written by WorkCompCentral’s Western Bureau Greg Jones and published on November 19, 2015 (subscription required) that quoted me extensively on how to assess the medical appropriateness of medical use of marijuana (in case it comes to that). With somewhat contradictory medical evidence, "reasonable and necessary" is a subjective and individual determination that is further complicated by: ● Not a defined dosage / potency - How many joints / hits on a bong / brownies / etc. are required to address the underlying condition? With FDA-approved medications, a physician has specific dosages (e.g. 5mg) and frequency (e.g. b.i.d. or twice per day) from which to choose. And will prescribe the dosage and frequency he/she feels is most appropriate. And a pharmacist will know precisely how to fill the dosage and quantity. And the patient will know what to take and when to take it. Clinicians do not prescribe medical marijuana - they only certify or recommend - to protect their DEA licensing to prescribe. According to Doris C. Gundersen MD, a glaucoma patient "would need to smoke about a dozen “joints” per day for efficacy." So who provides guidance to the patient? Their budtender? Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 20 ● Not a defined quality - In New Jersey, an Alternative Treatment Center (dispensary) needs to confirm the lack of mold and pesticides in their product before being approved. Colorado has specific labeling requirements to identify ingredients and to ensure "no false or misleading claims" are made to health benefits (read starting on page 77). Which begs the question ... What is actually in it? For FDA-approved medications, there is defined quality control built into the manufacturing process, so that every 5mg tablet contains exactly 5mg of the expected ingredient. Unless the medical marijuana is Marinol (dronabinol) or Cesamet (nabilone), both FDA-approved medications, quality cannot always be guaranteed. ● Not a first line therapy - According to Dr. John Peterson (President of the Illinois Society of Addiction Medicine), "for every disease and disorder for which marijuana has been recommended, there is a better, FDA-approved medication." In other words ... The FDA has approved drugs for treating specific conditions (on-label), clinicians have found other useful ways for drugs to help (offlabel), and evidence based medicine has ranked non-pharmacological treatment modalities based on efficacy. Is medical marijuana "reasonable and necessary"? The starting point should be whether all conservative mainstream options have been tried and failed. Dravet Syndrome (a seizure condition that is often included in the explicit lists for legalized medical cannabis) has specific FDA-approved prescription drugs, mostly anticonvulsants, that are recommended for use. Each of these drugs have specific dosages and instructions for use. CBD, one of more than 85 cannabinoids in the marijuana plant, has become an emotional argument for legalizing medical marijuana, but instructions for its use is not as precise. The Dravet Syndrome Foundation (DSF) isn't yet convinced, saying "Until there is more definitive scientific evidence concerning the safety and efficacy of CBD, DSF recommends that all families continue to work closely with their treating physicians to make the best decisions regarding medical care." Another quote from Dr. Gundersen about glaucoma hammers home the point - "No study has demonstrated that marijuana can lower IOP as effectively as drugs already on the market." There are an increasing number of studies underway to identify, in objective fashion, the benefits and risks for medical use of marijuana. So there will be an increasing number of press releases announcing "it works!" and "it doesn't work!". Random thought ... How does a "randomized, double-blind, placebocontrolled prospective study" work when half of the participants get stoned? This is a tricky subject because an argument can be made for and against. And many of those arguments are personal because they represent individuals who either have received medical benefit or those who think it's bull****. I have presented on this subject 49 times around the country since 3/24/14, and because of that have spoken to people on both sides of the issue. There There are nuances to this argument, and over the past 20 months my understanding has increased and my opinion has evolved. So, for what it's worth ... My personal opinion: Marijuana used for medical purposes may be appropriate for some people with some conditions for some time, but if its use is not preceded by trials of FDA approved drugs and/or conservative treatment recommended by EBM, it's probably not "reasonable and necessary". Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 21 Editor’s Note: Mark Pew, a senior vice president with PRIUM and the author of the article, has more than 35 years of experience in the property and casualty, healthcare and technology industries. He created PRIUM’s Medical Intervention Program in 2003, Intervention Triage in 2010, Texas Drug Formulary turnkey solution in 2011, Centers with Standards in 2012, and TaperRx in 2014. Mark is a popular speaker at workers’ compensation conferences around the country as well as individual continuing education venues. He has spoken at the National Workers’ Compensation and Disability Conference, National Rx Drug Abuse Summit, at statewide or self-insured conferences in 23 states, and at national and regional association gatherings around the country. From March 2012 thru November 2015, Mark presented educational content 296 times to 18,370 people in 39 states, including 9 national webinars. A Mark Pew frequent media source for stories on pharmacy, chronic pain and marijuana in workers’ compensation, Mark is a regular contributor to Claim Management Magazine, Insurance Thought Leader and LexisNexus. He also publishes thought-provoking articles and posts on LinkedIn and @RxProfessor. Mark serves on the Medical Issues Committee of the International Association of Industrial Accident Boards and Commissions (IAIABC), the Workers’ Compensation Committee for the Self-Insurance Institute of America (SIIA), the Medical/Rehab Committee for the Southern Association of Workers’ Compensation Administrators (SAWCA) and the Pharmacy Group for CompSense. In addition, he serves as a technical advisor to multiple jurisdictions on subjects such as drug formularies, treatment guidelines and medicinal use of marijuana. DWC Announces 1.1 Percent Increase for 2016 Medical Fee Guideline Conversion Factors On November 17, 2015, The DWC announced that for services provided in calendar year 2016, the new Medical Fee Guideline conversion factors are $56.82 and $71.32. The conversion factor of $56.82 applies to service categories of evaluation and management, general medicine, physical medicine and rehabilitation, radiology, pathology, anesthesia, and surgery when performed in an office setting. The conversion factor of $71.32 applies to surgery when performed in a facility setting. A table reflecting the conversion factors from 2008 through 2016 can be found on TDI-DWC’s website at the following address: http://www.tdi.texas.gov/wc/fee/documents/conversions.pdf. Section 413.011(a) of the Texas Labor Code requires that the DWC adopt fee guidelines for non-network services and approved out-of-network services based on the most current reimbursement methodologies, models, and values or weights used by the federal Centers for Medicare and Medicaid Services. To provide predictability and reflect changes in medical service delivery costs to system participants, the DWC established a conversion factor and an annual update as part of Rule 134.203(c). The annual update is based on the Medicare Economic Index (MEI), which is a weighted average of price changes for goods and services used to deliver physician services. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 22 WORKERS’ COMPENSATION NEWS BRIEFS New York City, New York, December 10, 2015 – Business Insurance reported that the Texas Supreme Court's recent ruling in Kingsaire Inc. d/b/a Kings Aire Inc. v. Jorge Melendez highlights the importance of employers running federal Family and Medical Leave Act benefits concurrently with workers compensation. Eaglewood, Colorado, December 11, 2015 – Insurance Business America reported that a new study from the Workers Compensation Research Institute indicted that the Affordable Care Act’s creation of accountable care organizations (ACOs)—a network of doctors and hospitals—creates a powerful financial incentive to shift cases to workers’ comp. New York City, New York, December 2, 2015 – The Wall Street Journal reported on the need for workplace rules to evolve for the sharing economy to grow while protecting workers. The article noted that employees working in the shared economy would not be covered by federal overtime or minimum wage laws, workers’ compensa-tion and unemployment insurance, none of which are well suited to how independent workers operate. They would, however, be protected by federal anti-discrimination laws, and could be pooled with other workers so that the employer could obtain health insurance more cheaply for them. Camarillo, California, December 4, 2015 – WorkCompCentral reported on a series of large court verdicts against non-subscriber employers and response of the non-subscriber community to the verdicts. (Subscription Required to read the article) Austin, Texas, December 1, 2015 – Texas Mutual Insurance Company (Texas Mutual) announced that it has paid more than $3 million in early qualifier dividends to approximately 4,000 newer workers’ compensation insurance policyholder owners across the state. This payout is the final component of Texas Mutual’s $225 million dividend distribution in 2015. Sacrmento, California, November 30, 2015 – WorkersCompensation.com reported that in response to a series of articles by ProPublica and NPR that have been highly critical of workers’ compensation non-subscription plans, the National Conference of Insurance Legislators (NCOIL) said it will look into an effort by some of the biggest names in corporate America to opt out of workers’ compensation. Dallas, Texas, November 16, 2015 – The Dallas Morning News reported that federal prosecutors had federal prosecutors announced that they have filed criminal charges against 28 people involved in a “complex and sprawling workers’ compensation health care fraud scheme” that cost the government $8.7 million. The defendants included doctors and medical providers, independent claims consultants, a senior claims examiner for the federal Department of Labor, and 21 people who said they had injuries preventing them from returning to work. Camarillo, California, October 27, 2015 – WorkCompCentral reported on controversy that has arisen about Travis County District Attorney’s Office prosecuting fraudulent claims filed against Texas Mutual Insurance Company. (Subscription Required to read the article) San Diego, California, October 19, 2015 – The Claims Journal reported that more state workers’ compensation systems are looking at closed drug formularies as a way to control both the utilization and costs associated with prescription drugs. Austin, Texas, September 16, 2015 – The Texas Department of Insurance’s Division of Workers’ announced the recertification of 11 employers to self-insure workers’ compensation claims. Together, the companies employ about 50,000 people in Texas. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 23 The National WWII Museum in New Orleans opened on June 6, 2000, as The National D-Day Museum. Founded by historian and author, Stephen Ambrose, the Museum tells the story of the American Experience in the war that changed the world — why it was fought, how it was won, and what it means today — so that all generations will understand the price of freedom and be inspired by what they learn. 2 Designated by the U.S. Congress in 2003 as the America’s National WWII Museum, the campus includes the Louisiana Memorial Pavilion, showcasing large artifacts of the war and exhibits on D-Day at Normandy, the Home Front and the Pacific; the Solomon Victory Theater, a 4-D theater showing the exclusive Tom Hanks production, Beyond All Boundaries; the Stage Door Canteen, where the music and entertainment of the “Greatest Generation” comes to life; the John E. Kushner Restoration Pavilion where staff and volunteers restore artifacts in public view; and the American Sector restaurant and Soda Shop — delicious onsite dining options by Chef John Besh. The museum founder, historian Stephen E. Ambrose’s (January 10, 1936 – October 13, 2002) efforts resulted in the opening of an unparalleled museum in New Orleans, Louisiana. Ambrose wrote an acclaimed, multivolume biography of Dwight “Ike” Eisenhower’s presidency and his service as the Supreme Commander of the Allied assault on Nazi Germany. Ambrose also other bestseller history books about World War II. These include: Band of Brothers, D-Day, Wild Blue and Citizen Soldiers. He was the military advisor for the movie Saving Private Ryan and served as an executive producer for the award winning HBO mini-series Band of Brothers. Stephen Ambrose inspired and guided the development of The National WWII Museum until his passing in 2002. His dream of a museum honoring our nation’s “Greatest Generation” reflected his deep regard for our nation’s citizen soldiers, the workers on the Home Front and the sacrifices and hardships they endured to achieve victory. Help Honor America’s Greatest Generation The generation of Americans who came to adulthood during the 1930s grew up in a world shadowed by extraordinary economic and military threats. A financial depression gripped much of the globe, throwing millions out of work. In some countries, economic hardship contributed to the power and appeal of political extremists. These leaders offered simple solutions to their countries’ problems, solutions that included extreme nationalism, military expansion, and doctrines of racial superiority. America’s “Greatest Generation” answered the call to arms. They fought, defeated the Axis powers and preserved Democracy. In September of 2012, the National WWII Museum joined with the Insurance Council of Texas to honor the Texas insurance industry’s WWII veterans. Take an Online Tour of the Museum View NOLA TV’s video about The National World War II Museum Here and the museum’s Fly-Thru Video Here. Listen to Tom Hanks talk about the National WWII Museum. Plan your visit to the museum today. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 24 Collective Years of Legal Experience SMITH & CARR, P.C. ATTORNEYS AT LAW MoreInformationAbouttheFirm (Right Click on Information Topics) Representative List of Clients Seminars Information Attorney Profiles SMITH & CARR, P.C. is a litigation boutique founded by Stephen T. Smith and Charles M. Carr, III. Their collective years of legal experience provide a background for the handling of claims in both judicial and administrative forums, as well as the alternative dispute resolution process. Smith & Carr, P.C. is dedicated to providing efficient economical and aggressive representation of its clients in both litigation and administrative matters. The firm's strength lies in its collective years of legal experience together with a solid work ethic based upon the belief that providing cost effective legal representation is paramount. The firm's attorneys concentrate on trials and appeals in state and federal court, as well as before administrative tribunals. SMITH & CARR, P.C. Primarily handles personal injury defense (insurance defense), insurance coverage, employment and commercial issues. Areas of practice include: Employment: Defense of employers in litigation involving Americans With Disabilities Act, Fair Labor Standards Act, Family Medical Leave Act, Hour/Wage and Unemployment claims, Retaliatory Discharge and Wrongful Termination. Insurance: Defense of insurance carriers in Bad Faith and Deceptive Trade Practices/Consumer Protection litigation, Coverage Opinions, Declaratory Judgment Actions, and Insurance Subrogation. Personal Injury: Defense of insured's in litigation involving Automobile, Construction Liability, Employer's Liability, Jones Act/Maritime, Longshore and Harbor Workers' Compensation Act, Defense Base Act, Premises Liability, Products Liability, Trucking and Workers' Compensation. Professional Injury: Accounting, Insurance Agent and Insurance Claims Malpractice. The attorneys of SMITH & CARR, P.C. are licensed to practice law in the courts of the States of Texas, Louisiana and Oklahoma. They are also licensed in federal courts in Texas and Louisiana. Smith & Carr, P.C. 900 Woodway, Suite 1200 Houston, Texas 77056 Phone: 713.933.6700 Facsimile: 713.933.6799 Email : info@smithcarr.com Website: www.smithcarr.com An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 25 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 26 Members of Congress Call for More Oversight of State Workers’ Comp Programs Workers’ Compensation “Opt Out” Plans Raises Concerns On October 20, 2015, ten prominent Democratic lawmakers, including presidential candidate Sen. Bernie Sanders (DVermont) and Sen. Al Fraken (D-Minnesota), wrote and signed a letter to U.S. Labor Secretary Thomas E. Perez and asked that the Department of Labor come up with a plan to ensure that state workers’ compensation programs are properly caring for injured workers. The letter was prompted by an investigation by ProPublica and NPR, which found that more than 30 states have cut benefits to injured workers, created daunting hurdles to getting medical care or made it more difficult for workers with certain injuries and illnesses to qualify. The letter also cited a ProPublica and NPR news article that detailed a campaign by some of the biggest names in corporate America to let companies “opt out” of workers’ compensation and adopt non-subscription plans with their own rules and benefit levels. Workers’ compensation laws in Texas and Oklahoma allows employers to “opt out” of workers’ compensation. The option is under serious consideration in Tennessee and South Carolina. A U.S. Department of Labor (DOL) spokesperson reported that the DOL was reviewing the letter and shared the members’ concerns. “Every year injured workers and their families are bearing more and more of the cost of workplace injuries and illnesses,” the department said. “American workers and their families deserve the peace of mind that comes with knowing a workplace injury won’t knock them out of the middle class, and we look forward to working with stakeholders to find real solutions.” Propublica reported that U.S. Representative Bobby Scott (D-VA) said said the cost shifting to federal programs underscores that there is a strong federal interest in making sure the workers’ compensation programs pay appropriate benefits. Rep. Scott also told Propublica that he is concerned about “harsh restrictions in the benefit plans of some companies that had opted out of workers’ comp, particularly one that requires employees to report an injury by the end of their shift or lose their benefits.” Propublica and NPR are not the only organizations that have written about workers’ compensation “opt out” plans. Texas Tribune has also published an article about the movement to expand workers’ compensation “opt out” plans across the nation. The Texas Tribune article focused on Dallas attorney Bill Minnick who champions workers’ compensation “opt out” plans and has launched an effort to expand the “opt out” option to other states. Minnick is backed by backed by some of the biggest names in corporate America. Those companies include Albertson’s, Costco, Domino’s Pizza, The Home Depot, J.B. Hunt, Macy’s, Sears, Target, and Walmat. Texas Tribune reported that ProPublica and NPR obtained the injury benefit plans of nearly 120 companies who have opted out in Texas or Oklahoma — many of them written by Minick’s firm — to conduct the first Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 27 independent analysis of how these plans compare to state workers’ comp. Texas Tribune reported that Propublica and NPR’s “investigation” revealed that the “opt out” plans almost universally have lower benefits, more restrictions and virtually no independent oversight. “Opt Out” Public Policy Analysis Provides First Look at Non-Subscription Plans and Benefits A public policy analysis paper prepared by Bill Minnick of Partner Source provides an overview of how “nonsubscription” plans adopted by employers who “opt out” of workers’ compensation works. Minnick noted that employers can and do provide better benefits and take better care of their injured employees when they “opt out” of workers’ compensation and adopt a non-subscription plan. “By electing to leave or not join the Texas workers’ compensation system, an employer rejects workers’ compensation system networks, benefits, forms, processes, etc., and replaces them with its own injury benefit program.” said Minnick. “The general premise is that an employer can and typically will take better care of injured workers, at a lower cost, in a free-market system than in a hyper-regulated, government-centric program. The Option creates broad, free-market competition with workers’ compensation insurance markets, within a simple statutory framework of employee protections.” Minnick reported that non-subscribers generally pay higher wage replacement benefits than Texas workers’ compensation. He noted that the non-subscribing employer’s generosity in wage replacement benefits is supported by the requirement for immediate injury reporting (by the end of the work shift or next day – subject to a good cause exception), in contrast to a 30-day window for injury reporting under Texas workers’ compensation. The policy paper noted that while non-subscribers do not utilize all of the tools available to achieve the best medical or financial outcomes, non-subscribing employers still substantially outperform workers’ compensation on both fronts. Minnick also reported that non-subscribing employers are found in virtually every business industry. He noted that they include employers from the retail, healthcare, food service, hospitality, manufacturing, and transportation and range in size one to over 100,000 Texas employees. The policy paper noted that the overwhelming majority of non-subscribers have fewer than 50 employees. He noted that there are over a dozen non-subscribers who have more than 10,000 Texas employees, and that over two dozen nonsubscribers are Fortune 500 companies. Minnick reported that employers that elect the Texas non-subscription plan option can fully or partially selffund or insure injury benefits and negligence liability judgments, settlements and expenses related to an employee injury claim. “Employers commonly purchase insurance coverage to reimburse them to the extent such claim costs exceed a certain self-insured retention or deductible amount,” wrote Minnick. “Virtually any level of employer retained risk is available, and insurance coverage limits can be achieved up to tens of millions of dollars. Many employers also have their excess or umbrella insurance sit above an Option policy.” Minnick reported that many “A” rated, financially strong insurance companies presently offer insurance specifically tailored to the needs of Option employers. This is a highly competitive marketplace that generates well over $100 million of annual premiums. The policy paper noted that the insurance policies purchased by non-subscribers provide coverage for a wide range of benefits in the event of a work-related accident, occupational disease, or cumulative trauma. Such Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 28 benefits coverage commonly includes medical, disability, death and dismemberment. Coverage is also commonly written for employer’s negligence liability or benefits liability settlements, judgments and defense costs in the event an injured employee threatens, files or succeeds in winning a lawsuit in state or federal court or arbitration. Minnick reported that there are many national and regional third party administrators (TPA) that have dedicated, specialized resources for handling workers’ compensation non-subscription claims. He noted that the TPAs are supported by dozens of other companies that provide medical provider networks, medical management and bill review services, claim investigation services, litigation management and defense, information services, software, and other products and services. The public policy paper noted that the key features of all non-subscription plans subject to ERISA include the process for filing a claim; an initial benefit determination by the employer or insurance carrier and notification to the employee; right to an internal appeal of any denial of benefits; and access to the courts for an external, independent review of any denial of benefits. Minnick reported that benefit disputes that cannot be resolved through the internal administrative processes can proceed to state or federal district court. ERISA provides that state courts of competent jurisdiction and district courts of the United States shall have concurrent jurisdiction of actions “to recover benefits due to him under the terms of his plan, to enforce his rights under the terms of the plan, or to clarify his rights to future benefits under the terms of the plan.” The public policy paper include the following overview of the non-subscription benefit appeals process for Texas non-subscription plans: Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 29 The public policy paper provided an overview of ERISA reporting requirements, U.S. Department of Labor enforcement and oversight of ERISA-based non-subscription plans, and the following broad comparison of the performance of the Texas workers’ compensation system and Texas non-subscripton performance: Estimated Annual Claims Count Injury Reporting Requirement Percent Returning to Work within Six Months State Expense to Administer and Oversee Claims State Employees Required Texas Workers’ Comp 200,000 Within 30 days 83% Texas Non-Subscription Option 50,000 Within 24 hours 96% $35 million $0.00 517 FTEs None Note: See the foot notes associated with this table on page 49 of the public policy paper. The public policy paper includes other interesting data and information about how the performance of the Texa workers’ compensation system compares with Texas non-subscription plans on pages 52 through 54. The public policy paper concluded with the following statement: “History has a way of eventually sorting out matters of self-interest that are bad for employers AND bad for injured workers. Texas lawmakers that have embraced the nonsubscriber Option have been shown to be on the right side of history.” What Are the Critics of the “Opt Out” Option Saying? Critics of the workers’ compensation “opt out” option focus most of their complaints on the “disparity that exists between workers’ compensation benefit levels and duration as compared to those of non-subscription plans.” Other criticism of non-susbscription plans include: ● Many opt-out plans require a person to report her or his injury immediately or lose access to benefits. Peter Rousmaniere, a columnist often featured by WorkCompCentral, noted that such provisions of nonsubscriber plans may violate not only the standards of ERISA (see Heimeshoff v. Hartford Life and Accident Insurance Company, 2013) but also the “interactive process” standard of federal disability law. ● The income benefit levels of many non-subscriber plans are significantly lower then the income benefits provided for by state workers’ compensation laws. Rosmaniere wrote in a recent WorkCompCentral column article that some plans have limits on weekly wage-replacement benefits so low as to suggest the plan designers want to deter high-wage earners from filing claims. ● Most of the non-subscription plans place limitations on on medical benefits. Rosmaniere noted in his column article that Walmart’s benefit plan warns the injured worker that if she sees her or his own doctor to discuss the injury, the company may terminate all injury benefits. Other Continued on Page 32. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 30 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 31 Continued from page 30… critics of non-subscription plans have reported that the plans set a dollar limit cap on how much the plan will pay for medical benefits. Those critics noted that once the dollar limit cap is reached, medical benefits are “cut off.” The critics of non-subscription plans also allege that those plans typically severely restrict provider choice for injured workers. Rosmaniere and critics of non-subscription plans have noted that if an injured employee who is covered by a non-subscription plan seeks medical treatment from a physician not included in the plan’s panel of physicians, the the company may terminate all injury benefits. ● Many plans exclude specific occupational injuries and conditions. Propublica reported that McDonald’s plan doesn’t cover carpal tunnel syndrome while Brookdale Senior Living, the nation’s largest chain of assisted living facilities, doesn’t cover most bacterial infections. Propublica noted in its October 14, 2015 article that reports on workers’ compensation “opt out” and non-subscription plans that many plans typically do not pay for wheelchair vans, exposure to asbestos, silica dust or mold, assaults unless the employee is defending “an employer’s business or property,” chiropractors or any more than 75 home health care visits. ● Unlike traditional workers’ compensation insurance which guarantees lifetime medical care, the Texas plans cut off treatment after about two years. Propublica reported that the plans do not include any provision for the payment of compensation for most permanent disabilities and strictly limit payouts for deaths and catastrophic injuries. ● Several plans exclude injuries from being covered when there has been safety violations or the failure to obtain assistance for a particular task. Probublica reported that several companies, including Home Depot, Pilot Travel Centers and McDonald’s, include such a provison in their respective workers’ compensation non-subscription plan. NCOIL to Investigate Workers’ Compensation “Opt Out” Plans The National Conference of Insurance Legislators (NCOIL) plans to investigate workers compensation opt-out programs in the wake of media reports examining such alternative plans in Texas and Oklahoma. NCOIL's Workers' Compensation Insurance Committee voted at its annual meeting last month to investigate opt-out programs. “Though NCOIL has taken no position on these unique programs, we'd be remiss if we didn't look at the issue further — especially since there's movement in other states to let employers opt out of state workers' compensation requirements,” North Dakota Sen. Jerry Klein said in the statement. Sen. Klein, a Republican, is chairman of NCOIL's workers comp committee. What is Next? The focus on the workers’ compensation “opt out” option and non-subscriber plans has not dampened the drive to expand non-subscription beyond the borders of Oklahoma and Texas. Without a doubt, the proponents of the “opt out” option will continue their efforts to get legislation passed in other states that provide employers with the option to drop workers’ compensation insurance coverage and replace it with a non-subscription plan. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 32 Column: DePaolo's Workers’ Comp World The Wrong Focus By David DePaolo, CEO, President, Editor-in-Chief, WorkCompCentral WRONG The recent $2.2 million jury award against non-subscriber Tyson Foods in Texas for a back injury had WorkCompCentral legal reporter, Sherri Okamoto, ask whether that, and other recent awards, has caused the opt out community to take pause. Some of the examples cited by Okamoto: In 2014, a McLennan County jury handed down a $12.1 million verdict against the Tractor Supply Co. of Texas – which was one of the largest awards ever made to a single individual in the jurisdiction. In January, the state's 7th District Court of Appeals affirmed a $5.3 million liability judgment against West Star Transportation for a driver's brain injury from falling headfirst from an unevenly loaded flatbed trailer. Then in July, the 14th DCA upheld a $1,016,809 judgment in favor of a meat cutter who lost three fingers in an industrial accident. And in September, the 14th DCA approved of an award of $769,627.02 to a worker for his injuries from a mishap while operating a machine that was reeling in a piece of large-gauge wire. So do these eye popping awards cause Texas non-subscribers to rethink the decision not to buy into the workers' compensation system? The basic answer she got was "no." The underlying reason is that the employee in a Texas non-subscriber case has the initial burden of proof to show negligence on the part of the employer - and that just doesn't happen very often because safety protections and awareness has been elevated to the best performance levels ever. In addition, those employers opting out of Texas' system and subject to those kind of awards have the resources, management and experience to calculate the risks and do a cost comparison and have determined that the benefit of controlling their own processes outweighs the risk of those big awards. The fact that Texas is not compulsory for workers' compensation has always been a hot topic of debate in the state. Non-subscribers enjoy their freedoms. And they say that doing so places competitive pressure on the workers' compensation system to stay efficient and affordable. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 33 The state's history over the past couple of decades would seem to bear that out - when Texas workers' compensation insurance is relatively expensive the rate of non-subscription (although not necessarily the rate of alternative benefit plans) increases, and when the cost of insurance is relatively inexpensive nonsubscription wanes. I have had a tough time understanding why insurance groups would be opposed to non-subscription though. The Property Casualty Insurance Association has been a vocal opponent of opt-out for years. I thought they would, at the least, be neutral on the topic, because in my mind insurance is insurance - and if you can't sell one kind of policy, then you sell another kind of policy. But the opposition remains. Trey Gillespie, whom I've known for some time, is the senior workers' compensation director for PCI. He states that PCI's objection to non-subscription is that it's bad public policy because it upsets the competitive market for the industry the non-subscriber participates in and that "they're not really providing the protections envisioned by workers' compensation." That argument is also made by labor. Rick Levy, the secretary-treasurer of the Texas AFL/CIO and formerly its general counsel, has been a vociferous proponent of making workers' compensation compulsory in Texas for as long as I've known him. Levy's argument against non-subscription mirrors Gillespie's, but with more of a Labor twist - Levy can cite many cases where an irresponsible employer left injured workers high and dry, upsetting the balance of the employer-employee relationship, particularly since most employees are not fully aware of the consequences of inadequate work injury protection systems. Another argument against non-subscription is that costs are unfairly shifted onto other public benefit systems. That argument is made against workers' compensation too, and curiously also gets inverted ... I don't think anyone accurately can state whether one system shift actually occurs over another system shift. I've never seen a convincing study that tracks real dollars attached to a claimant (or a cohort of claimants) from one system to another. Non-subscription has always been a part of the Texas work-injury protection culture. Things are just different in that state. When the concept migrates across state lines it takes on a different character because it butts up against compulsory obligations - in Oklahoma, as you are likely well aware, that obligation requires that optout have the same minimal protections that workers' compensation provides. There's quite a bit of argument over what that exactly means, and the opt-out movement has been on the defensive for the past year as plans become public and critics challenge whether those plans in fact meet that minimal standard. That minimal standard, though, has shifted over the years and after many reforms in many states. The ProPublica series about work injury protection systems points that out quite clearly - the original promises made to Labor have been compromised over time and that's what the anecdotes (and frankly the data) suggest. Whether workers' compensation is compulsory, whether an employer opts-in or opts-out - these are red herring arguments and mean nothing at the end of the day for the injured worker trying to get medical care and figure out how to pay his or her bills. The test is whether the employer is sufficiently vested in its work force to ensure employees are sufficiently protected against the risks of earning a living at the direction and control of another. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 34 The more I hear the arguments, the more both sides seem to be saying the same thing, and both of them are focused on exactly the WRONG thing: saving money. When the focus is on costs, only costs matter, and that means that the assets (employees) get short shrift. Cost centric employers count the trees in the forest. The problem is that they don't count all of the forests. Work injury protection is not just about avoiding a bad jury verdict, or controlling medical treatment, or limiting exposure to some mandated annuity. The bigger picture is missed - when a worker is hurt on the job and doesn't return that job will either be restaffed at considerable expense, or the work doesn't get done ... at considerable expense. And a job that doesn't get done means one less dollar going back into the consumer spend stream, which ultimately means one less dollar to support the business at which that worker got hurt. The arguments can't be about costs, can't be about control, can't be about shifting obligations - the argument at the end of the day is whether the injured worker is adequately protected against bad things at the work place. It is up to Business/Industry to figure out how to best provide that protection. And its up to government to say whether or not the solution provided is adequate. What it really comes down to is does the public trust government to do the right thing? Opt-out folks don't. There are a lot of work comp folks that don't either. About the Author David DePaolo is the author of this column. After practicing workers' compensation law for nearly 18 years, David founded and grew WorkCompCentral into the most respected news and education service in the workers' compensation industry. He publishes a popular blog “DePaolo’s Work Comp World”. David is a regular public speaker on workers' compensation to industry trade shows, educational seminars, radio and television, and have been quoted or cited in general media publications such as Fortune Magazine, the LA Times and Wall Street Journal. He has been published in leading industry journals and scholarly publications on topics ranging from the underlying financial issues that led to an historic makeover of the California workers' compensation system, to the new paradigm in work injury protection and national trends in the workers' compensation industry. The views expressed in his article are those of the author and should not be misconstrued to be those of the Insurance Council of Texas. The article includes hyperlinks to WorkCompCentral articles that require a subscription to access and read. David DePaolo Texas Workers’ Compensation news from WorkCompCentral is available every single day for as little as $11.53/month (annual subscription price). Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 35 Richard Victor's Achievement By Peter Rosmaniere, Featured Columnist, WorkCompCentral Richard Victor retires this month as president and chief executive officer of the Workers’ Compensation Research Institute, bringing to a close 32 years of honest and clear leadership on how to think about work injuries. Victor led industry practitioners and regulators to making injury response more transparent and intelligible. His most important legacy is, I think, to induce industry participants to act in a more accountable way among themselves and to society at large. The workers’ comp system’s treatment of injured workers is under the most severe scrutiny since the early 1970s. In large part due to the WCRI, the industry is less insular than in the past and ready to respond to the challenge. With an economics PhD and law degree, Victor is a public policy expert turned analysis entrepreneur for an industry with Richard Victor millions of legal and managerial decisions a month. He saw in every work injury a natural experiment in the efficacy of the state-based benefit system. In 1983, when he become WCRI’s founding president, the industry had little capacity or appetite to analyze itself. Claims databases were primitive. In his application for the position at the WCRI, he said he wanted to locate the organization in Cambridge in order to draw upon the area’s research talent. Patiently, persistently, he nurtured among claims payers, employers and state agencies financial support for quantitative analysis. It took until the 2000s for the Institute to produce regular multi-state reports through its CompScope program. Some states are in their 16th edition of CompScope this year. Before he had his own immense database, he often relied on the analysis of others. CNA released at the 1996 annual conference a devastating critique of the cost-effectiveness of telephonic case management, drawn from a comparative analysis of six simultaneous trials. I recall the consternation on the face of one sales executive in the audience. Up through the mid 1990s, many insurers and pure claims operations had limited information technology, capacity for data storage, analysis and reporting. But with 1990s came large database systems, a host of analytic tools, and a large supply of PhDs with training in modeling. The WCRI’s standard approach is observing variances in cost, utilization and other measures. In the 1990s, it reported an almost 50% difference between the total cost per paid claim in the Austin/San Antonio area and the El Paso area. In mid-2015, it reported how rates of back and knee surgery in 13 states differed, and why. These kinds of variances, the WCRI has said often, cannot be plausibly explained by differences in state workers’ compensation law. Economic and social factors and dynamics within the medical and communities were the drivers. Delivering with this kind of documentation, the Institute inspired thousands to think more imaginatively. There is a causal connection from the Institute’s work and the emergence of an analytical community within for-profit ventures. Jeffrey Austin White, director of innovation at Accident Fund Holdings, told me that Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 36 Victor “is able to see beyond work comp and able to find talented researchers that help us understand future opportunities in the context of economic change and state/federal legislation. We have adapted our own business strategies in response to WCRI research on opioid utilization, physician dispensing, medical treatment cost shifting, and work comp market dynamics.” The Institute has not danced at every industry wedding. It did not, for instance, devote much time to predicting injury outcomes, which others have studied in depth. I sense that Victor has tried to do as much as he could with limited resources. One investment that may have required some coaching of his advisory board was interviewing injured workers. At its fall 2003 research conference, a groundbreaking survey of claimant satisfaction with medical care was unveiled. The results were both reassuring and disturbing, a typical Victor cocktail. The WCRI reported how 3,000 lost-time injured workers in four states not only graded their medical care, but also reported how they recovered physically and vocationally. A more recent worker survey led to a widely cited report that the injured worker’s trust in the employer plays an important role in injury outcomes. Well-done research on work injuries thrives when skilled researchers apply themselves within an ecology of similar research. Much of this good research is hidden from the view of practitioners because it appears in research journals. Much of it is visible, published by the WCRI, the California Workers’ Compensation Institute, NCCI, and other centers. More and more of it come from for-profit ventures. Among the now many and varied individuals and organizations part of this research ecology, Rick’s WCRI has been the most energetic and effective. Editor’s Note: The article has been republished in this edition of the Texas Workers’ Compensation Update newsletter with the permission of WorkCompCentral. The Insurance Council of Texas (ICT) congratulates Richard Victor on his retirement. Victor and Workers’ Compensation Research Institute (WCRI) has provided cutting edge research for the nation’s workers’ compensation systems since 1983. With the work of WCRI and Victor, state legislators, workers’ compensation regulators and workers’ compensation system stakeholders around the nation would have gone without the very valuable research findings of the WCRI. Victor has set the “Gold Standard” for workers’ compensation research nationally. His drive and dedication to provide unbiased research reports is appreciated by ICT and its many members. There can be no doubt in any person’s mind who has been part of a workers’ compensation system around the nation that the excellent, honest studies published by Richar Victor and his staff have not impacted workers’ compensation systems through the United States. The excellent studies have impacted many facets of workers’ compensation in the many states that have enacted workers’ compensation reform legislation. To that end, those of us who have been the benefactors of WCRI’s research owe a lot to Richard Victor. Special Offer for Texas Workers’ Comp System Stakeholders WorkCompCentral now offers subscriptions to Texas workers’ compensation system stakeholders for as little as $11.53 a month. WorkCompCentral brings you news about developments impacting workers’ compensation at the speed of light. Their daily workers’ comp news service has no equal. Be sure check out the various subscription options WorkCompCentral offers today. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 37 For the last sixty years, Flahive, Ogden & Latson has defended workers’ compensation claims before three state agencies and state courts at every level. Our practice is limited to workers’ compensation defense throughout the State of Texas. Twenty-one lawyers in the firm have been designated as board certified specialists in workers’ compensation law by the Texas Board of Legal Specialization. 504 Lavaca Suite 1000 P.O. Box Drawer, 13367 Capitol Station Austin, Texas 78711 Tel 512.477.4405 | Fax 512.867.1700 Email fol@fol.com ____________________________________ Flahive Ogden & Latson Texas Workers’ Compensation Manual Our insurance carrier clients include six of the largest workers’ compensation insurance groups in Texas: The American International Group, The Hartford Insurance Companies, The Liberty Mutual Insurance Companies, The Travelers Insurance Companies, Texas Mutual Insurance Company and The Zurich Insurance Companies. We also represent a large number of mid-size as well as small carriers, many third party administrators, three self-insured groups, thirty-four certified self insurers, and approximately 2,500 cities, school districts, and other governmental self-insureds. Among the lawyers in the firm, one is a former Justice on the Court of Appeals and one is a former Contested Case Hearing Officer for the Texas Workers’ Compensation Commission. Four of the firm’s lawyers were honors graduates, three were editors of their respective law school Law Reviews, four were selected by the Texas Court of Appeals to prestigious judicial clerkships, and one served as a clerk to a Justice on the Texas Supreme Court. Three of the firm’s attorneys were members of their respective law school national competition teams (mock trial, moot court, or negotiation), and five are certified specialists in fields other than workers’ compensation (personal injury law, appellate law, and administrative law). Visit FOL online at www.fol.com. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 38 2001 Bryan Street, Suite 4000 Dallas, Texas 75201 (214) 748. 7900 (214) 748. 4530 Fax Since 1989, Downs • Stanford, P.C. has been engaged in the practice of civil litigation throughout Texas, and, occasionally, in other states. We excel in defending civil litigation cases, including personal injury, workers' compensation, labor/employment law, and prosecuting or defending business litigation. We also have accomplished attorneys who concentrate in family law, probate and estate planning, and civil appellate law. The Firm is recognized with the prestigious AV rating by the national legal directory Martindale-Hubbell and is promoted by Best's Directory of Recommended Insurance Attorneys and Adjusters. In addition the firm is recognized by the International Society of Primerus law firms. Providing insurers with quality legal representation in workers’ compensation claims and proceedings. With Offices in Dallas and Austin, our docket covers all venues throughout Texas. Dallas http://www.downsstanford.com/ * Unless indicated in the individual attorney biographies, not certified by the Texas Board of Legal Specialization Downs • Stanford maintains a strong presence before the Texas Workers' Compensation Commission. Our attorneys are highly trained in the requirements of the Texas Labor Code and the Rules of the Texas Workers' Compensation Commission. This expertise covers both the "Old Law" and the "New Law". We are prepared to handle all aspects of workers' compensation claims ranging from legal consultation on a specific claim issue, medical dispute resolution, defending administrative violations, and the prosecution and defense of judicial review matters and matters before the State Office of Administrative Hearings. We actively represent numerous insurance carriers, third-party administrators, employers and certified self-insurers for all types of hearings before the Texas Workers' Compensation Commission, including Benefit Review Conferences, Contested Case Hearings and appeals to the Appeals Panel of the Texas Workers' Compensation Commission. We maintain an active trial docket of workers' compensation cases that have been appealed beyond the Texas Workers' Compensation Commission into judicial review. Austin Downs • Stanford maintains a high success rate on workers' compensation trials. We have also successfully defended our client’s interests before the Court of Appeals. Downs • Stanford also provides a full service Board Representative Service to further service all aspects of an insurer and self-insured company before the Texas Workers Compensation Commission. Our expertise covers all types of workers' compensation claims ranging from back strains to complex multi-chemical sensitivity claims. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 39 DWC Releases 2015 PBO Results for Health Care Providers On December 14, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that they had released the results of the 2015 health care provider performance based oversight (PBO) assessment. For 2015, heath care providers were assessed on their performance in one of four categories: ● timely filing the DWC Form-069, Report of Medical Evaluation; ● completeness of the DWC Form-073, Work Status Report; ● documentation supporting why the injured employee was prevented from returning to work as reported on the DWC Form-073, Work Status Report; or ● usage of magnetic resonance imaging. The DWC reported the following health care provider PBO assessment results: Of the 83 health care providers reviewed for the timeliness of filing the DWC Form-069, Report of Medical Evaluation: 61 had scores placing them in the high performer tier, 18 were in the average performer tier, and 4 had scores placing them in the poor performer tier. Of the 124 health care providers reviewed for the completeness of the DWC Form-073, Work Status Report: 55 had scores placing them in the high performer tier, 38 were in the average performer tier, and 31 had scores placing them in the poor performer tier. Of the 124 health care providers reviewed for documentation supporting why the injured employee was prevented from returning to work, as reported on the DWC Form-073, Work Status Report: 62 had scores placing them in the high performer tier, 41 were in the average performer tier, and 21 had scores placing them in the poor performer tier. Of the 33 health care providers reviewed for the usage of magnetic resonance imaging: 21 had scores placing them in the high performer tier, 8 were in the average performer tier, and 4 had scores placing them in the poor performer tier. DWC uses PBO, data monitoring, complaint handling, education letters, warning letters, audits, and enforcement actions, when appropriate, to achieve its compliance objectives. DWC focuses its regulatory oversight on poor performers, and offers incentives to high performers to promote improved performance and greater overall compliance with the Workers' Compensation Act and DWC rules. Additional information about the 2015 health care provider PBO assessment results and the tier placement of the health care providers assessed can be found on the DWC’s website. An overview of the 2015 health care provider PBO assessment methodology is available here. Insurance carriers will be assessed as part of the biannual PBO assessment process in 2016. Not an Associate Member of the Insurance Council of Texas? Does your company or firm provide vendor or other services to property and casualty insurers? If so, your company or firm may be eligible to join the Insurance Council of Texas . Contact Mark Hanna at mhanna@insurancecouncil.org or Steve Nichols at snichols@insurancecouncil.org to become an associate member of the Insurance Council of Texas. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 40 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 41 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 42 ! Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 43 DWC Accepting Comments on Proposed Revision of Request for Travel Reimbursement Form On December 14, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that the agency was is accepting public comment on revisions to DWC Form-048, Request for Travel Reimbursement. Revisions to DWC Form-048 incorporate amendments to Rule 134.110(a), which was effective March 30, 2014, that permit an injured employee to request reimbursement from an insurance carrier for certain travel expenses to attend a designated doctor examination, required medical examination, or post-designated doctor examination. The revisions include separating English and Spanish versions of DWC Form048 and updating the format and style for consistency with other DWC forms, including adding plain language. Revised DWC Form-048 adds a “Things to Know” section to provide additional information about travel reimbursement. An informal draft of revised DWC Form-048 was previously posted on the DWC website on May 18, 2015, with an informal comment period ending June 1, 2015. In response to public comments, DWC added a box for the insurance carrier fax number and deleted the "Reimbursement Requested" column. An injured employee may request reimbursement from the insurance carrier for travel expenses incurred while seeking medical treatment for a compensable injury not reasonably available within 30 miles from where the injured employee lives or traveling to attend certain examinations if the distance traveled is greater than 30 miles one way. An injured employee must use DWC Form-048 to request travel reimbursement. If the insurance carrier denies or partially denies the request, the insurance carrier must send a plain language explanation to the injured employee explaining the reasons for the denial or partial denial. The revised draft form is currently available on the Texas Department of Insurance website. The public comment period closes December 28, 2015, at 5 p.m. Central Standard Time. Workplace Safety Resources The Texas Department of Insurance’s Division of Workers' Compensation provides safety and health resources to employers, employees, and other entities that support the Texas workforce to eliminate the occurrence of occupational injuries and hazardous exposures. The National Safety Council provides safety and health resources to employers in support of their mission to improve safety in the workplace. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 44 Stone Loughlin & Swanson’s Workers’ Compensation Case Law News Joe Ballard v. Arch Insurance Company and Transforce, Inc., Houston Court of Appeals – 14th Dist. 2015 WL 6560531 The claimant suffered an eye injury in January 2011, which he alleged aggravated his pre-existing glaucoma. The designated doctor assigned to examine his eye condition was a plastic surgeon, not an ophthalmologist, and the claimant argued that as such he lacked the experience and qualifications necessary to evaluate an eye condition. To support his argument, the claimant relied on Rule 127.130(b)(6), which states, “To examine injuries and diagnoses relating to the eyes, including the eye and adnexal structures of the eye, a designated doctor must be a licensed medical doctor, doctor of osteopathy, or doctor of optometry.” The Court of Appeals held that Rule 127.130(b)(6) did not apply in this case because that provision pertains only to injuries sustained on or after January 1, 2013. However, the Court clarified that even if Rule 127.130(b)(6) did apply, the designated doctor, as a licensed medical doctor, would not be automatically precluded from evaluating an eye injury merely because of his specialty as a plastic surgeon. Barbara Pinkus v. Hartford Casualty Insurance Company, Dallas Court of Appeals – 2015 WL 6751059 The injured worker died as a result of injuries sustained in a motor vehicle accident while out of town on a business trip. For the duration of his trip, he was under “continuous coverage”, which provides round the clock coverage for employees sent out of town overnight on business by an employer. After work one night, the decedent and his son agreed to meet for dinner, but the pair chose a restaurant twelve miles from the employee’s Dallas hotel. The worker was injured in a motor vehicle accident occurred on the way to the restaurant. The Hearing Officer and the Appeals Panel concurred that the decedent remained in the course and scope of his employment under the continuous coverage doctrine and had not substantially deviated from the business purpose of the trip. The trial court granted the carrier’s motion for summary judgment that the worker was not in the course and scope of his employment at the time of injury, and the Court of Appeals DWC Appeals Panel Decision 151718 A claimant followed her attorney’s (terrible) advice not to appear for a designated doctor appointment on June 3, 2014. The Hearing Officer determined that such counsel constituted good cause for her failure to attend. The Appeals Panel reversed, stating that “bad advice received from one’s own attorney is not an excuse for the failure to comply with Division requirements.” The designated doctor examination was reset to October 7, 2014, then rescheduled upon request of the designated doctor to November 4, 2014 with a different doctor. The claimant attended that exam. The claimant then argued that the insurance carrier should begin payment of TIBs as of the date of the first scheduled DD exam, October 7, 2014 since it was not her fault the exam was delayed until November 4, 2014. However, the Appeals Panel clarified that Rule 127.25(a) requires actual attendance at the designated doctor examination and does not allow for the suspension of TIBs based on a delay in the subsequent appointment of a designated doctor examination. Therefore, the carrier was permitted to suspend TIBs through November 4, 2014, the date the claimant actually submitted to her designated doctor exam. Editor’s Note: The Case Law News was prepared by Stone Loughlin & Swanson, LLP. Stone Loughlin & Swanson’s passion is administrative law. They have distinguished themselves as a "go to" law firm in the areas of health and workers' compensation insurance regulation. Their innovative challenges to agency action have saved their clients millions of dollars and changed the regulatory landscape for all system participants. Martindale Hubbell, the nation's premier rating group for lawyers, has rated the firm "AV" which is their highest distinction. In addition, they are the only law firm in Texas chosen to be a member of the National Workers' Compensation Defense Network. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 45 Innovation. At Stone Loughlin & Swanson, LLP our passion is administrative law and we have distinguished ourselves as a "go to" law firm in the areas of health and workers' compensation insurance regulation. Our innovative challenges to agency action have saved our clients millions of dollars and changed the regulatory landscape for all system participants. Expertise. We are eight attorneys, a registered nurse, and a dedicated support staff all focused on the same area of practice, day in and day out. The firm is rated AV by Martindale Hubbell, the nation's leading rating group for lawyers. In addition, we are the only law firm in Texas chosen to be a member of the National Workers' Compensation Defense Network. Presence. We live and work in Austin, home of state regulatory agencies, the State Office of Administrative Hearings (SOAH), and the Travis County courts (venue for substantial evidence judicial reviews). Our presence in the state capital allows us to closely monitor agency actions and deliver cost-effective representation in administrative proceedings. In particular, our proximity to the Texas Department of Insurance, Division of Workers' Compensation makes us perfectly positioned to assist system participants in the development, certification, and regulation of workers' compensation health care networks and to assist insurance carriers and self-insured employers with workers' compensation medical necessity and fee disputes. Visit Us Online at: http://www.slsaustin.com/index.html P: (512) 343-1300 F: (512) 343-1385 3508 Far West Blvd., Suite 200 Austin, Texas 78731 Member National Workers’ Compensation Defense Network – A Nationwide Network of Law Firms Practicing in Workers’ Compensation An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 46 Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 47 ICT Honors 17 Students with Fall Scholarships Seventeen students at three Texas universities were recently awarded a total of $34,000 in academic scholarships from the Insurance Council of Texas (ICT) Education Foundation. The students attend St. Mary’s University in San Antonio, Baylor University in Waco and the University of North Texas in Denton. Each student received a scholarship as well as an invitation to attend ICT’s 2016 annual Mid-Year Symposium in Austin where insurance industry leaders gather to hear an update on the Texas marketplace. Each year, 100 percent of the Mid-Year Symposium sponsorships, company and individual donations go toward the ICT scholarships and school funding. Many of the past scholarship recipients have gone on to work in the insurance industry and we hope the same holds true for this year’s winners. Tony Gonzalez, president of the ICT Education Foundation, said there is a good reason why insurance companies want to hire ICT scholarship recipients. “These students are awarded for their hard work, academic achievements and extracurricular activity in the field of insurance and risk management. They simply stand-out as high achievers and upon graduation, they will be a tremendous asset to any company,” Gonzalez said. ICT scholarship recipients at St. Mary’s University, in classes taught by Dr. David Sommer, are Eduardo Cuevas, Jacob Reyes, Jean-Claude Prudhomme, Kendra Gray and Megan Steadman. ICT scholarship recipients at the University of North Texas, in classes taught by Dr. Enya He and professor Dale Sharpe-Jenkins, are Enrique Tudon, John Cameron, Julia Vivian, Savannah Peterson, Kaylyn Graham, Nathan Johnson and Marquin Richardson. ICT scholarship recipients at Baylor University, in classes taught by Dr. Jim Garven, are Melissa Sutton, Katherine Kapplemann, Audrey Rodriguez, Briceon Wiley and Rachel Shriver. The Insurance Council of Texas Education Foundation has awarded $812,000 to ten Texas universities and 390 insurance and risk management students since 2002. For more information on the Education Foundation, go to https://insurancecouncil.org/educationFoundation. . Insurance Council of Texas Education Foundation Individual contributions provide additional funding for student scholarships and academic achievement awards. Minimum donations of $25 are accepted. Please donate today and invest in the future of the Texas insurance industry. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 48 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 49 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 50 DWC Accepting Comments on Proposed Revisions to DWC Form-042 On November 24, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that the agency is accepting comment on revisions to DWC Form-042, Beneficiary Claim for Death Benefits. The draft revised form can be found on the DWC’s website. The revisions restructure the form to increase readability, highlight additional required documentation, and revise the title to Claim for Workers’ Compensation Death Benefits. The DWC has posting the draft form for public comment simultaneously with proposed amendments to Rules 132.7 and §132.13. Additional information about the proposed rules is available on the Texas Department of Insurance website. Texas Workplace Injury, Illness Rate Decreased in 2014 The Texas incidence rate of nonfatal injuries and illnesses in private industry decreased to 2.4 cases per 100 equivalent full-time workers in 2014, down from 2.6 in 2013. The Texas rate is below the national rate of 3.2. The total number of nonfatal injuries and illnesses also declined 2 percent from 198,800 to 194,642. Incidence Rates per 100 Full-Time Employees for Total Nonfatal Injuries and Illnesses, Texas and U.S., Private Sector, 2004 – 2014 The 2014 nonfatal injury and illness data in this report are the latest available from the annual Survey of Occupational Injuries and Illnesses (SOII) conducted by the Texas Department of Insurance, Division of Workers’ Compensation (DWC) in cooperation with the U.S. Department of Labor, Bureau of Labor Statistics (BLS). The occupational injury and illness rates are based on a statistical sample of private businesses in Texas. Employers with questions about participating in this survey may call DWC at (866)-237-6405. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 51 Key Findings The incidence rates for all major private industry sectors were lower than the national rates, except the information industry, which was the same at 1.4. The incidence rate for goods producing industries decreased from 2.6 in 2013 to 2.5 in 2014. Among these, the rate for the agriculture, forestry, fishing, and hunting sector declined from 5.2 in 2013 to 4.6 in 2014. Likewise, the incidence rate in the construction sector decreased 8 percent. The service providing industries’ incidence rate also decreased from 2.6 in 2013 to 2.4 in 2014. Within this group, rate decreases were seen in the professional and business services (27 percent) and retail trade (10 percent) sectors. Rate increases occurred in the utilities (54 percent), information (27 percent), and educational services (23 percent) sectors. Among all industry subsectors, couriers and messengers reported the highest incidence rate at 9.4, which was a slight decrease from 9.7 in 2013. The subsector with the largest decrease was leather and allied product manufacturing, which declined 70 percent from 5.3 in 2013 to 1.6 in 2014. Incidence Rates of Total Recordable Nonfatal Occupational Injuries and Illnesses by Private Industry Sector, 2010-2014, Texas Source: Texas Department of Insurance, Division of Workers’ Compensation Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 52 Incidence Rates of Total Recordable Nonfatal Occupational Injuries and Illnesses by Private Industry Sector, 2010-2014, Texas Continued Source: Texas Department of Insurance, Division of Workers’ Compensation The complete Texas nonfatal injury and illness incidence rate and number data tables by industry can be found on the TDI website at www.tdi.texas.gov/wc/safety/sis/nonfatalhomepag.html. For additional information, contact the DWC at (512) 804-5020 or via email at injuryanalysis@tdi.texas.gov. The DWC Workplace Safety program area provides various safety and health services to help reduce injuries and illnesses in the workplace, including free safety and health consultations on Occupational Safety and Health Administration (OSHA) regulations; regional and onsite safety training; free safety and health publications; free safety training DVD loans; and the Safety Violations Hotline. Notes: Incidence rates represent the number of injuries and illnesses per 100 full-time workers and were calculated as (N/EH) x 200,000 where N= numbers of injuries and/or illnesses, EH= total hours worked by all employees during the calendar year, 200,000= base for 100 equivalent full-time employees (working 40 hours per week, 50 weeks per year). The NAICS Code represents the industry code from the North American Industry Classification System, 2012 Edition. For more information regarding NAICS 2012 revisions, visit the BLS website. Private industry data excludes farms with fewer than 11 employees. Totals include data for industries not shown separately. Data for mining (Sector 21 in the NAICS – United States, 2012) include establishments not governed by the Mine Safety and Health Administration (MSHA) rules and reporting, such as those in oil and gas extraction and related support activities. Data for mining operators in coal, metal, and nonmetal mining are provided to BLS by MSHA, U. S. Department of Labor. Independent mining contractors are excluded from the coal, metal, and nonmetal mining industries. These data do not reflect the changes OSHA made to its recordkeeping requirements effective January 1, 2002; therefore estimates for these industries are not comparable to estimates in other industries. Data for employers in rail transportation are provided to BLS by the Federal Railroad Administration, U.S. Department of Transportation. Because of rounding, components may not add to totals. A dash indicates data do not meet publication guidelines. Source: Bureau of Labor Statistics, U.S. Department of Labor, Survey of Occupational Injuries and Illnesses, in cooperation with participating state agencies. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 53 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 54 Click Here • The e-Billing Transformation: A Jopari Solutions Perspective Whitepaper • CA eBill Regulations Summary • Jopari eBill Compliance Services Jopari is changing the way insurance payers manage bill and payment processing needs. Now payers can greatly reduce costs and boost operational efficiency while meeting today’s intense regulatory compliance laws including e-Bill, e-Pay and HIPAA. Payers of all industries use Jopari Pay™ to significantly reduce both operational costs and the drain on valuable human resources, while realizing a return on investment almost immediately. Implementing Jopari Pay™ is easy and noninvasive. There’s no software to install and never periodic maintenance. And, as a transaction-based service, we never charge a monthly retainer. Contact Jopari now and learn how we can implement a strategy that will increase your bottom line and provider satisfaction. • • • • • • • • Automated Payment Processing Web Portal Services Automated Payment Status & Appeal Processing 1099 Services Electronic Bill & Attachment Delivery ANSI 837 / 835 Transaction Services Paperless Workflow Solutions / Support Medical Bill EDI State Reporting Jopari is a privately-held California C corporation operating in the state of California since November 2003. Jopari supplies world-class solutions in the area of enterprise payment and remittance processing. Contact Information Services & Solutions Jopari Solutions, Inc. 1855 Gateway Boulevard Suite 500 Concord, CA 94520 Phone: (925) 459-5200 Fax: (925) 459-5222 Jopari Pay™ enables your existing claim information system to make electronic disbursements. Implementation is speedy; its use is uncomplicated. And we apply your business rules; no infrastructure changes are necessary. Email: info@jopari.com Simply plug us in and the savings start on day one! An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 55 DWC Reports Preliminary Results Regarding 2014 Fatal Occupational Injuries in Texas On September 17, 2015 the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) released the preliminary results of 2014 fata occupational injury data. The DWC reported that in 2014, there were 524 fatal occupational injuries in Texas, a 3 percent increase from 508 in 2013, according to preliminary data from the U.S. Department of Labor, Bureau of Labor Statistics (BLS), Census of Fatal Occupational Injuries (CFOI). Nationally, there were 4,679 fatal occupational injuries. The rate of fatal occupational injuries in Texas was 4.4 per 100,000 full-time employees in 2013, the latest year state fatality rates are available. Fatal occupational injury rates for 2014 at the state level will not be available until spring 2016, with the release of the final CFOI data. Incidence rates for non-fatal injuries and illnesses by industry for 2014 will be released in October 2015. In 2013, the Texas private sector incidence rate for nonfatal occupational injuries and illnesses was 2.6 per 100 full-time employees, while the national rate was 3.3 per 100 full-time employees. The Texas non-fatal incidence rate has been below the national rate since data collection began in 1990. The DWC compiles detailed information on all occupational fatalities occurring in Texas for the CFOI, a program jointly administered with the BLS. DWC annually releases total fatal injury counts and descriptive data to provide information to assist employers, safety professionals, and policymakers identify occupational safety and health issues in the state. Key Findings The DWC reporting the following key findings: In Texas, transportation incidents continued as the leading cause of fatal occupational injuries, accounting for 45percent. While other types of transportation incident categories declined, roadway incidents involving a motorizedland vehicle increased from 168 to 185 incidents. Transportation incidents involving the support activities for mining industry increased from 25 incidents in 2013to 35. In the heavy and civil engineering construction industry, these incidents decreased from 21 to 8 incidents.The truck transportation industry experienced 50 transportation incidents, down from 57 in 2013. In the construction industry, fatal occupational injuries declined 9 percent from 116 incidents in 2013 to 105 in2014. Fatal injuries resulting from falls declined 9 percent (from 74 to 67). Although the number of incidents involvingcontact with objects did not change from 2013 (76 incidents), they surpassed falls as the second leading cause offatal occupational injuries. Of these, 75 percent involved being struck by an object or equipment, and 17 percentinvolved employees being caught in or compressed by equipment. Continued on next page… Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 56 The industry subsectors in Texas experiencing the highest number of fatal occupational injuries were specialtytrade contractors (68 incidents), truck transportation (66 incidents), support activities for mining (64 incidents),administrative and support services (31 incidents), and heavy and civil engineering construction (26 incidents). Fatal injuries in local government declined 44 percent from 50 to 28 incidents. Most notably, protective serviceoccupations such as fire fighters and police officers experienced 62 percent fewer fatalities. In Texas in 2014, the major occupation group with the highest number of fatalities was transportation and material moving occupations, with 172 incidents. This was a 6 percent increase from the 163 incidents in 2013. Of these, 65 percent were heavy and tractor-trailer truck drivers, with 112 incidents. This was a 2 percent increase in fatal injuries from the 110 incidents in 2013. The construction and extraction occupations had the second highest number of fatalities with 124 incidents. Of these, 57 percent) were construction trades workers (71 incidents), a decrease of 12 percent (81 incidents). More than a quarter (27 percent) involved extraction workers (34 incidents), an increase of 21 percent from 2013 (28 incidents). Causes of Fatalities Transportation Incidents Transportation incidents continued as the leading cause of fatal occupational injuries in Texas, with 237 incidents (45 percent of the total fatalities). This was an increase of 4 percent from 2013 (228 incidents). Of the transportation incidents, 185 were roadway incidents involving a motorized land vehicle, 21 were pedestrian vehicular accidents, 13 were non-roadway incidents involving a motorized land vehicle, 7 were water vehicle incidents, and both aircraft incidents and rail vehicle incidents had 5 incidents each (Table 1). Of the roadway incidents, 60 percent were on a state or U.S. highway (111 incidents). A freight hauling and utility truck such as a tractor trailer truck or delivery truck or van was involved in 54 percent of the roadway incidents (99 incidents) and 58 percent involved collisions with another vehicle (107 incidents). One hundred of the employees involved were in the transportation and material moving occupations and 32 were in the construction and extraction occupations. The service providing industries in the private sector recorded more than half of the roadway incidents (96 incidents). Of these, almost one quarter of the incidents were in the truck transportation industry (45 incidents), a decrease of 12 percent from 2013 (51 incidents). The goods producing industries in the private sector recorded 39 percent of the roadway incidents (72 incidents). Of these, 19 percent were in the support activities for mining industry (35 incidents), an increase of 59 percent from 2013 (22 incidents). Employees between the ages of 35 to 54 were involved in 43 percent of the roadway incidents (80 incidents). More than half of the employees were White, non-Hispanic (95 incidents), a decrease of 2 percent from 2013; 37 percent were Hispanic or Latino (69 incidents), an increase of 38 percent from 2013. Eighty-four percent of the employees involved in roadway incidents (155 incidents) were born in the United States, 11 percent (21 incidents) were born in Mexico. The months with the highest number of roadway incidents were October (32 incidents) and September (23 incidents). Of the 21 pedestrian vehicular incidents, 14 occurred on a street or highway and six occurred at an industrial place or premise. Seventeen pedestrians were struck by a highway vehicle such as an automobile, semi truck, dump truck, or pickup truck; three pedestrians were struck by an off-road and industrial vehicle such as a forklift or powered pallet jack. Almost two-thirds of the employees involved in pedestrian vehicular incidents were in the transportation and material moving occupations (13 incidents). Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 57 Contact with Objects and Equipment The second leading cause of fatal occupational injuries was contact with objects and equipment with 76 incidents. Of these, three-quarters involved being struck by an object or equipment (57 incidents). Thirteen employees were caught in or compressed by equipment or objects, and six were struck, caught, or crushed in a collapsing structure, equipment, or material. Twenty-eight percent of the contact with objects and equipment incidents involved a vehicle (21), almost one quarter involved machinery such as oil drilling rigs and machinery, cranes, etc. (18), and 20 percent involved parts and building materials (15 incidents). Nearly one-third of the contact with objects and equipment incidents involved employees in the construction and extraction occupations (24 incidents), 22 percent involved employees in the transportation and material moving occupations (17 incidents), and 17 percent involved employees in the installation, maintenance, and repair occupations (13 incidents). Twenty-two percent of the contact with objects and equipment incidents occurred in the mining, quarrying, and oil and gas extraction industry (17 incidents), an increase of 89 percent from 2013 (nine incidents); 21 percent occurred in the construction industry (16 incidents) a decrease of 27 percent from 2013 (22 incidents); and 12 percent occurred in the transportation and warehousing industry (nine incidents). Falls The third leading cause of fatal occupational injuries was falls, slips, or trips with 67 incidents, a 9 percent decrease from 2013. Of those incidents, 82 percent involved falls to a lower level (55 incidents). Twenty-two percent of the falls to a lower level were from a roof (12 incidents), 20 percent were from a ladder (11 incidents), and 15 percent were from a parked motorized freight hauling and utility truck (eight incidents).Thirty-one percent of the falls to a lower level occurred at a residential or construction site (17 incidents); and 36 percent of the employees were in the construction trades occupations (20 incidents). The final 2014 fatal injury numbers and rate will be released in spring 2016. The CFOI data tables can be found on the TDI website at www.tdi.texas.gov/wc/safety/sis/fathomepage.html. For more information about fatal occupational injuries, contact DWC at (512) 804-5020 or cfoi@tdi.texas.gov. DWC Considering Adopting a Compliant Form for Workers’ Compensation Insurance Related Complaints On December 11, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that the agency was acaccepting public comment on new DWC Form-XXX, Workers' Compensation Complaint Form. A form number will be assigned to the complaint form if the DWC proceeds with adopting such a form. Section 402.023(c) of the Texas Labor Code states, in part, that the division shall develop and post on the website a simple standardized form for filing complaints. The DWC noted in its announcement that the new DWC Form-XXX provides a simple standardized form for the filing of workers' compensation complaints, and may be submitted via email, fax, or mail. The DWC also noted that a person may also submit a complaint through TDI-DWC's website, through email, fax, written correspondence, or in person, without using the form. The public comment period closes Monday, January 4th, 2016, at 5 p.m. Central time. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 58 Workers’ Compensation Insurance Fraud Is A Problem! What is Insurance Fraud? Insurance fraud is an intentional deception committed by policyholders, claimants, health care providers, agents and company employees. It may occur during the process of buying, using, selling or underwriting insurance and is usually motivated by greed. Insurance Fraud is a crime in Texas! Workers’ Compensation insurance fraud is a problem. The National Insurance Crime Bureau (NICB) has reported that studies indicate up to 10 percent--perhaps more--of all property/ casualty insurance claims are fraudulent. The NICB has also estimated that workers' comp fraud costs the insurance industry as much as $5 billion annually. Workers’ compensation fraud includes the padding of bills by health care providers, injured employees claiming injuries that do not occur, employers falsely classifying employees in different occupations to obtain lower premiums, and injured employees receiving income replacement benefits while working. “Disabled” Injured Worker Playing Golf We Need Your Help! The Texas Committee on Insurance Fraud needs your help in fighting workers’ compensation fraud. You can help us fight workers’ compensation insurance fraud by reporting it to the Texas Department of Insurance at 1-888-3728818. Online Reporting of Fraud Available Online reporting of insurance fraud is available at: http://www.tdi.state.tx.us/fraud/frsiufrrpt.html. Take a bite out of crime by reporting workers’ compensation insurance fraud. Get Involved with the Texas Committee on Insurance Fraud Contact Mark Hanna at (512) 444-9611 or at the following e-mail address mhanna@insurancecouncil.org to become involved in the Texas Committee on Insurance Fraud. Help Us Fight Workers’ Compensation Insurance Fraud Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 59 An Associate Member of the Insurance Council Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 60 3200 Highland Avenue Downers Grove, IL 60515 (630) 737-7900 wcservices_information@cvty.com Coventry WC Network Services, a business segment of Coventry Health Care Workers' Comp Services, Inc. ("Coventry Workers' Comp Services"), is the comprehensive outsourcing solution for containing health care and disability costs. Serving the occupational health care market, Coventry Workers’ Comp Services provides employers, insurers and claims payors with a variety of integrated health care services. These services include in-network and out-of-network medical claims review and re-pricing, access to specialized Preferred Provider Organizations ("PPOs"), early intervention and case management-driven Return-To-Work ("RTW") services and other cost management and related services. Recently formed from the combination of First Health and Concentra’s Workers’ Compensation Cost Management businesses, Coventry Workers’ Comp Services delivers increased medical, indemnity and administrative (“total cost”) savings by offering our customers a fully integrated suite of services. Coventry WC Networks have focused our workers’ compensation expertise, technology and work process re-engineering resources to deliver the following value to our customers: • Increased cost savings (medical and total costs) • Improved communications and quality of decision-making • Service innovation, consistency and reliability • Increased information accuracy and usefulness; and • Increased frequency of superior claims outcomes. With more than three decades of experience and as one of the industry leaders in our field, Coventry WC Network Services provides services that successful reduce the high cost of workers’ compensation medical and total costs while delivering improved claims outcomes for injured workers, employers, third-party administrators and insurers. Coventry WC Network Services reviews, re-prices, and reduces medical bills received by claims payors (third-partyadministrators and insurers) and also achieves customer savings through fee negotiation and access to PPO networks. Document management solutions and Adjuster Desktop informational interfaces contribute proven capabilities that facilitate adjuster effectiveness and improve the timeliness and flow of meaningful information to support both better decision-making and lower operating costs. Visit us online at http://www.coventrywcnetworks.com/. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 61 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 62 Division of Workers’ Compensation Announces Recent Enforcement Actions On June 9, 2015, Commissioner of Workers’ Compensation Ryan Brannan announced final disciplinary actions taken by the Division of Workers’ Compensation (DWC). The final actions include administrative penalties ordered against insurance carriers and health care providers in the workers’ compensation system. Beginning January 1, 2015, through November 30, 2015, Commissioner of Workers’ Compensation Rayan Brannan has ordered administrative penalties totaling for $1,037,500 system participants. . The penalties include $1,037,500 in fines ordered for insurance carriers, $288,200 in fines ordered for health care providers, and $76,000 in fines ordered for other entities. Violations cited in orders naming insurers included failure to timely pay a medical bill, failure to timely pay income benefits to an injured employee, and retrospectively reviewing the medical necessity of a preauthorized medical service or treatment. Violations cited in orders naming health care providers included failure to timely file and/or accurately complete DWC forms, reports or records. The enforcement actions taken against system participants included a fine of: ● $4,000 for an insurer for failing to timely pay income benefits to injured employees; ● $11,500 for an insurer for failing to process claims in reasonable and prudent manner and failing to timely contact and offer a survey to its policyholder after learning of a work-related fatality; ● $25,000 for a political sub-division risk pool for failing to timely pay benefits to injured employee; and ● $3,000 for a health care provider group for billing an injured employee for wokers’ compensation medical services that was provided to the injured employee. Summaries of disciplinary actions are available on the Texas Department of Insurance (TDI) website at: https://wwwapps.tdi.state.tx.us/inter/asproot/commish/da/dwcclips2015.asp. Specific order summaries also can be viewed by searching by the subject of the order here: http://www.tdi.texas.gov/commish/actions.html. Copies of Commissioner of Workers' Compensation orders also may be obtained by calling Maria Jimenez, DWC Enforcement, at (512) 804-4703 or via e-mail to Maria.Jimenez@tdi.texas.gov. On average, 2-3 people are treated in emergency departments every hour during the holiday season for decorating-related injuries. Don't forget to follow these holiday safety tips to decorate safely. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 63 The Property Casualty Insurers Association of America (PCI) provides a responsible and effective voice on public policy questions affecting insurance products and services in an effort to foster a competitive insurance marketplace for the benefit of insurers and consumers. The proverbial adage “strength in numbers” rings true at our association, for no insurance company can solely create the type of influence, wealth of information and networking opportunities that PCI provides. Our greatest value to members is the ability to save companies time and money by creating individual and collective victories through a healthier legislative and regulatory environment. Members benefit from the advocacy, knowledge, networking and value that PCI offers. Advocacy: The unmatched skills of PCI staff and local lobbyists, a group that includes former state legislators and commissioners, enables the association to inform and influence state and federal public policy makers. Retained lobbyists are used in each state to advocate PCI positions on issues. Expert staff exists at PCI headquarters in Des Plaines, our federal government affairs office in Washington, D.C., and regional offices in Albany, Atlanta, Austin, Boston, Denver, Harrisburg, Tallahassee, Trenton, Seattle and Sacramento to better manage industry activity. Knowledge: The information members receive is specifically targeted to their interests. Our more than 80 publications — including bulletins, committee communications, reference and research documents and statistical analysis — enlighten members with understanding that is necessary to stay on top of new industry activities. In particular, the Legislative Database tracks thousands of bills and regulations each year, reporting on their introduction, enactment, and court challenges. This service analyzes and interprets effects of bills and regulations on insurers — saving members the cost of noncompliance. Besides the written word, the sharing of information takes place through seminars, where industry experts editorialize and clarify issues, and committee meetings that facilitate information sharing among members. Networking: Gleaning competitive tips from peer-to-peer contact leads to peak performance. PCI provides a multitude of opportunities to meet with colleagues and establish new business associates each year through its 8 seminars and numerous committee meetings. PCI has at least one member headquartered in each of the 50 states, bringing more contacts, knowledge and expertise to the association — and creating partnerships across the nation. Enhance your business, your bottom line, your industry environment. E-mail gabrielle.saylor@pciaa.net or call her at 847-553-3634. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 64 INSURANCE COUNCIL OF TEXAS Become An Associate Member Today The Insurance Council of Texas (ICT) is a multi-purpose, non-profit trade association of property and casualty insurers writing business in Texas. ICT's purpose is to provide a mechanism through which our members and associate members can collectively represent their interests in the regulatory process and stay abreast of those events that affect the business of insurance in Texas. Our experienced and knowledgeable staff provides a variety of services and products that give our member companies the information and resources they need to be successful in the Texas insurance marketplace. Our Accomplishments ● ICT is an opinion leader in the Texas workers’ compensation system. ● ICT has commented on every new rule proposed by the state’s workers’ compensation regulatory agency and shaped the rules that have been adopted. ● ICT provides our membership with timely analysis of new laws and rules not available from any other source. More information about our workers’ compensation program is available on ICT’s website. ICT does not lobby, but follows the legislative process and reports to the membership on important legislative initiatives and changes in insurance law. We are regular participants in regulatory matters and employ an active committee system to guide our involvement. ICT’s Workers’ Compensation Services program provides our members and associate members with representation before the Texas Department of Insurance (TDI) and the TDI Division of Workers’ Compensation on regulatory matters, timely reports on developments impacting the Texas workers’ compensation system and information not available from any other source. AssociateMembershipBenefits ■ Your company/firm would join the collective voice of ICT's 500 plus member insurance companies and a growing number of associate members; ■ Access to ICT's "members only" website; ■ Access for an unlimited number of company/firm staff members to our workers' compensation newsletter, association newsletter, workers' compensation bulletins and other insurance lines bulletins, and our members-only confidential legislative report; ■ ICT’s Workers’ Compensation Committee provides our members with a forum to discuss workers’ compensation policy issues; ■ Free access to ICT's on-line, electronic workers' compensation manuals, e.g. Texas Workers' Compensation Law and Rules manual and Appeals Panel Digest; and Contact Mark Hanna, ICT’s Manager of Public Affairs, at (512) 444-9611 to obtain additional information about joining ICT. ■ New associate members and associate members who renew their membership are entitled to have a full-page, multi-color advertisement in each edition of the Texas Workers' Compensation Update newsletter. Visit Us Online at http://www.insurancecouncil.org/. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 65 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 66 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 67 The DWC Recognizes Employers with Lone Star SafetyAward On September 28, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that Commissioner of Workers’ Compensation, Ryan Brannan, had presented two companies (Southern Plastics, Inc. and Rusk County Electric Cooperative) with the DWC Lone Star Safety Award (formerly the Peer Review Safety Award), a state designation for Texas businesses with excellent safety programs that serve as models for other employers. The employers were recognized for their exemplary workplace safety programs and low rates of work-related injuries and illnesses at the companies’ facilities. “The injury rate at Texas workplaces has fallen 33 percent since 2005 thanks in large part to the outstanding efforts of employers like these,” Brannan said. “When businesses promote a culture of safety by providing excellent training and empowering workers to report any hazards, everybody wins. Fewer injuries mean a more productive workplace and lower insurance premiums.” Regal Manufacturing in Tyler, a metal fabrication company, is also a recent recipient of the Lone Star Safety Award. All three companies were previously awarded a Safety and Health Achievement Recognition Program (SHARP) designation by the state and the federal OSHA. The SHARP award recognizes small, private sector Texas employers for exemplary safety and health programs. DWC provides a variety of services to help Texas employers provide safe and healthy workplaces, including health and safety materials and customized, onsite safety training. Additional information on these services, and for eligibility criteria for the SHARP and Lone Star Safety awards can be found on the DWC’s website. San Angelo Company Recognized for Exemplary Safety Program On November 9, 2015, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced that Commissioner of Workers’ Compensation Ryan Brannan presented Coverlay Manufacturing, Inc., with the Lone Star Safety Program Award here today. The award recognizes Texas employers with low numbers of work-related injuries and illnesses as well as excellent safety programs that can serve as models for other employers. Coverlay Manufacturing has 32 employees in San Angelo and manufactures laminated ABS plastic which is used in automotive parts. “Coverlay Manufacturing has created an outstanding safety culture that fosters high quality and active participation in their safety programs,” Brannan said. Coverlay Manufacturing is a participant in the Division of Workers’ Compensation (DWC) Occupational Safety and Health Consultation (OSHCON) Program. It was awarded a Safety and Health Achievement Recognition Program (SHARP) designation by DWC and the federal Occupational Safety and Health Administration (OSHA). The SHARP Award recognizes small, private sector Texas employers for exemplary safety and health programs after participation in the OSHCON program. SHARP recipients receive an exemption from programmed OSHA inspections. Texas Occupational Injury, Illness and Fatality Data The Texas Department of Insurance’s Division of Workers’ Cmpensation’s workplace safety web page includes a link to Texas occupational injury, illness and fatality data. Check it out today. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 68 Participating Universities About the Education Foundation The Insurance Council of Texas Education Foundation was created in 2007 for charitable and educational purposes. It uses its resources for academic scholarships to support students enrolled in insurance and risk management courses at Texas colleges and universities. The Education Foundation also offers academic achievement awards to the business schools to enhance their insurance and risk management programs. This funding is evaluated each year to determine how the funds were utilized. The Education Foundation, acting through its board of trustees or any authorized person or committee, has the sole discretion to determine to whom such grants or scholarships are to be made and the terms and conditions for their continuation. The Education Foundation currently provides scholarships and academic funding to ten Texas universities. Scholarships are awarded to the school's junior and senior insurance and risk management students on an annual basis. Each school also receives academic achievement awards that provide funds for books, study materials and travel expenses. All of the funds from company sponsorships of the Insurance Council of Texas’ annual Mid Year Property and Casualty Insurance Symposium go toward scholarships and academic achievement awards. The Education Foundation carefully considers the distribution of these funds to maximize their assistance to students and each business school. You Can Contribute to the Education Foundation Insurance Council of Texas Education Foundation P.O. Box 15 Austin, Texas 78767-0015 (512) 444-9611 Visit Us on the Web Here Individual contributions also provide additional funding for student scholarships and academic achievement awards. Minimum donations of $25 are accepted. Individual contributions can be made online or mailed using the Education Foundation's Contribution form. Please make some time to view the Student Recruitment Video produced by the Insurance Council of Texas. Insurance companies and Insurance-related organizations who would like to receive information on ICT's most recent scholarship recipients, can contact Mark Hanna at (512) 444-9611 or via e-mail. Contribute today and invest in the future of the Texas insurance industry. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 69 Are the Income Benefits Paid by Your Company Accurate? On March 4, 2015, the DWC announced final disciplinary actions that had been taken against system participants. During the period January 1, 2015, through February 28, 2015, the Commissioner of Workers’ Compensation ordered administrative penalties totaling $424,900. The penalties include $386,700 in fines ordered for insurance carriers, $18,200 in fines ordered for health care providers, and $20,000 in fines ordered for other entities. Many of the fines against carriers were for failure to timely and/or accurately pay income benefits. See ICT’s Workers’ Compensation Bulletin 2015-07, dated March 16, 2015, for a detailed overview of the DWC’s recent enforcement activity associated with the payment of income benefits. Audits of Death and Lifetime Income Benefits Payments Revealed Underpayments Texas Labor Code Chapter 408 – Workers’ Compensation Benefits DWC Income Benefit Rules Chapter 128 Rules – Calculation of Average Weekly Wage Chapter 129 Rules – Temporary Income Benefits Chapter 130 Rules – Impairment and Supplemental Income Benefits On February 10, 2015, the DWC announced that the agency had conducted performance audits of several insurance carriers on the accuracy of payments of Lifetime Income Benefits (LIBs) and Death Benefits (DBs). Through these audits, the DWC discovered underpayments on 64 claims totaling over $511,000. Common compliance errors discovered in the performance audits that contributed to the underpayment of benefits included: • • • • Failure to pay 75% of average weekly wage; Failure to obtain a complete wage statement; Failure to properly calculate average weekly wage; and Failure to include non-pecuniary wages in average weekly wage. The Commissioner of Workers’ Compensation, Ryan Brannan announced that the Division of Workers’ Compensation will be conducting benefits accuracy audits in the future. Chapter 131 Rules – Lifetime Income Benefits A seminar presentation that focused on the accurate and timely benefits was presented by Brandi Prejean, an attorney with Thornton, Biechlin, Segrato, Reynolds & Guerra L.C., at ICT’s April 2015 workers’ compensation seminar. Ms. Prejean’s presentation can be found here. Chapter 132 Rules – Death and Burial Benefits Information regarding the types of benefits in the Texas workers’ compensation system can be found on the DWC’s website. Several ICT associate member insurance defense law firms are willing to provide death and income benefits accuracy training to your company’s workers’ compensation insurance adjusters. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 70 ALJ Rules that the Sky is not the Limit When it Comes to Air Ambulance Reimbursement By James M. Loughlin, Partner, Stone Loughlin & Swanson, LLP There is no limit on how much an air ambulance provider (or any other health care provider, for that matter) can charge for its services or how often it can raise its charges. For example, one of the largest air ambulance providers in Texas, PHI Air Medical, increased its base rate from $11,492.00 in 2010 to $26,177.00 in 2014, a 128% increase. At the same time, it increased its mileage rate from $150.00 per mile to $290.00 per mile, an increase of 93%. However, the lack of any restrictions on a provider’s billed charges is only a problem when it is held that the provider is entitled to reimbursement of its billed charges. Since January 2014, the Texas Department of Insurance’s Division of Workers’ Compensation (Division) has been doing just that, issuing medical fee dispute decisions holding that its medical fee guideline does not cover air ambulance services and ordering payment of the air ambulance providers’ billed charges on the grounds that they are “fair and reasonable.” Many of the Division’s decisions have been appealed by the carrier to the State Office of Administrative Hearings (SOAH) where they have been assigned to Administrative Law Judge Craig Bennett. Judge Bennett consolidated a group of early cases between PHI Air Medical and eight insurance carriers. These lead cases will determine the legal issues for the remainder of the air ambulance cases pending at SOAH. Judge Bennett issued a preliminary order on August 5, 2015 announcing his decision that “the proper reimbursement rate for the air ambulance services in issue is 149% of Medicare.” In doing so, Judge Bennett rejected the Division’s position that PHI’s billed charges are fair and reasonable, he concluded that reimbursement should be Medicare-based, i.e., a percentage of the Medicare rate, and he picked a percentage which is not much higher in dollar terms than 125% of Medicare. The carriers paid PHI at 125% of the Medicare rate based on their understanding that the Division's Medical Fee Guideline applies to ambulance services. In finding that the proper reimbursement rate for the air ambulance services in issue is 149% of Medicare, Judge Bennett also concluded that the Division’s Medical Fee Guideline does not apply to ambulance services. Judge Bennett issued his Decision and Order on September 8, 2015 explaining in detail the reasons for his decision. He found that payment of PHI at its billed charges does not satisfy the statutory reimbursement criteria and would result in workers’ compensation patients unfairly subsidizing the vast majority of PHI’s other patients. However, Judge Bennett also found that payment of PHI at 125% of the Medicare rate does not satisfy the statutory reimbursement criteria and would result in workers’ compensation patients having to be subsidized by other higher-paying patients. Judge Bennett found that “a reimbursement rate of 149% of Medicare results in PHI being reimbursed an amount that is as close to ‘subsidization-neutral’ as possible, resulting in a reimbursement reflecting the actual average costs and reasonable profit of PHI in providing services to workers’ compensation claimants.” The 149% payment adjustment factor was determined by calculating the average payment that PHI received per flight for all payers during the disputed time period and then indexing that amount to the Medicare rate. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 71 The difference between PHI’s billed charges and 149% of Medicare is significant. PHI sought additional reimbursement of $556,792.59 but was awarded only $45,868.70, which is 8.2% of the total amount sought. This demonstrates how far PHI’s billed charges are from the amount determined by Judge Bennett to be fair and reasonable. PHI's counsel has stated that PHI intends to appeal Judge Bennett's decision to district court. Judge Bennett previously rejected PHI's argument that the federal Airline Deregulation Act preempts Texas' workers' compensation laws governing reimbursement to health care providers from being applied to it. This issue has national implications for PHI. PHI is also expected to appeal Judge Bennett’s conclusion that PHI’s billed charges are not “fair and reasonable” reimbursement. Overall, Judge Bennett’s decision is a win for the carriers. However, the carriers don't agree with his decision that 125% of Medicare is not fair and reasonable. The carriers will likely cross-appeal Judge Bennett's decision on the grounds that the fee guideline applies and 125% is more than fair and reasonable. One issue on appeal may be whether the statutory standards for fair and reasonable reimbursement, if properly interpreted, guarantee health care providers a profit. Judge Bennett's decision will hopefully encourage the Division to move quickly to adopt a fee guideline for ambulance services. The Division first decided that its Medical Fee Guideline does not apply to ambulance services, ground or air, on January 31, 2014, over a year and a half ago. Air ambulance fee disputes will continue to pile up at the Division until it adopts a fee guideline. Judge Bennett's decision will hopefully also cause the Division to reconsider its approach to these disputes of ordering payment of the air ambulance providers’ billed charges. Editor’s Note: This article was written by James Loughlin, a partner in the Austin law firm of Stone Loughlin & Swanson, LLP. Mr. Loughlin represents various carriers in the lead docket for the air ambulance cases at SOAH. Mr. Loughlin represents workers' compensation insurance carriers and other system participants in all areas of workers' compensation law. He is board certified in workers' compensation law by the Texas Board of Legal specialization. Mr. Loughlin obtained his undergraduate degree from Texas A&M University and his law degree from Baylor University. Stone Loughlin & Swanson’s passion is administrative law. They have distinguished themselves as a "go to" law firm in the areas of health and workers' compensation insurance regulation. Their James M. Loughlin innovative challenges to agency action have saved their clients millions of dollars and changed the regulatory landscape for all system participants. Martindale Hubbell, the nation's premier rating group for lawyers, has rated the firm "AV" which is their highest distinction. In addition, they are the only law firm in Texas chosen to be a member of the National Workers' Compensation Defense Network. Stone Loughlin & Swanson, LLP retains the copyright over this article. As of the date of the publication of this article and newsletter, the Division continues to issue decisions that “rubber stamps” the PHI Air’s billed amount. The Division’s decisions do not consider the ALJ’s decision rationale set out in the SOAH decision. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 72 Insurance Commissioner Repeals Texas Retrospective Rating Plan Manual On December 7, 1015, Texas Insurance Commissioner David Mattax adopted a rule to repeal the rules, factors, values, endorsements, and forms in the Texas Retrospective Rating Plan Manual (Texas Retro Plan) for new and renewal workers' compensation policies written on a retrospectively rated basis with effective dates on and after 12:01 a.m., January 1, 2017. Insurers writing policies on a retrospect-ively rated basis with effective dates before January 1, 2017, under the Texas Retro Plan must use the Texas Retro Plan to make all retrospective adjustments for those policies. Insurance Commissioner David Mattax The Texas Retro Plan was determined to no longer be necessary since the National Council on Compensation Insurance Retrospective Rating Plan Manual (NCCI Retro Plan) has been available for use in Texas as an alternative to the Texas Retro Plan since June 1, 2011. With the repeal of the Texas Retro Plan, insurers continue to have the options of making a reference filing with TDI to use the NCCI Retro Plan, or filing their own retrospective rating plans for use in Texas. The rule repeals the obsolete Texas Retro Plan, leaving in place the alternatives that currently exist for insurers using retrospective rating plans. Those alternatives are: 1) using the NCCI Retro Plan after making a reference filing with TDI to use that plan, or 2) filing their own insurer-specific plans under Insurance Code Sections 2052.002 and 2053.003 for use in Texas. Using retrospective rating for workers' compensation policies is optional, and there is no requirement for a uniform retrospective rating plan in Texas. Insurers have always been permitted to file their own retrospective rating plans or to use the Texas Retro Plan. On June 1, 2011, the NCCI Retro Plan became available for use in Texas as an alternative to the Texas Retro Plan. NCCI is a licensed advisory organization in Texas, the largest provider of workers' compensation and employee injury data and workers' compensation statistics in the nation, and the statistical agent and administrator for certain workers' compensation functions in Texas. Insurers writing policies on a retrospectively rated basis with effective dates before January 1, 2017, under the Texas Retro Plan must use the Texas Retro Plan to make all retrospective adjustments for those policies. For new and renewal workers' compensation policies written on a retrospectively rated basis with effective dates on and after 12:01 a.m., January 1, 2017, insurers must either make a reference filing with TDI to use the National Council on Compensation Insurance Retrospective Rating Plan Manual (NCCI Retro Plan), or file their own retrospective rating plans with TDI. Have a Safe Holiday Season and a Happy New Year The holidays are a great opportunity to enjoy time with family and friends, celebrate life, to be grateful, and reflect on what’s important. They are also a time to appreciate the gift of health. Here are some holiday tips to support your efforts for health and safety this season. Please take a moment to learn about Christmas Traditions in Texas here. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 73 FROM THE STAFF OF THE INSURANCE COUNCIL OF TEXAS 2016 Civilizations around the world have been celebrating the start of each new year for at least four millennia. Today, most New Year’s festivities begin on December 31 (New Year’s Eve), the last day of the Gregorian calendar, and continue into the early hours of January 1 (New Year’s Day). Common traditions include attending parties, eating special New Year’s foods, making resolutions for the new year and watching fireworks displays. The earliest recorded festivities in honor of a new year’s arrival date back some 4,000 years to ancient Babylon. For the Babylonians, the first new moon following the vernal equinox—the day in late March with an equal amount of sunlight and darkness—heralded the start of a new year. They marked the occasion with a massive religious festival called Akitu (derived from the Sumerian word for barley, which was cut in the spring) that involved a different ritual on each of its 11 days. Throughout antiquity, civilizations around the world developed increasingly sophisticated calendars, typically pinning the first day of the year to an agricultural or astronomical event. In Egypt, for instance, the year began with the annual flooding of the Nile, which coincided with the rising of the star Sirius. The first day of the Chinese new year, meanwhile, occurred with the second new moon after the winter solstice. In many countries, New Year’s celebrations begin on the evening of December 31—New Year’s Eve—and continue into the early hours of January 1st. In London, the British welcome the New Year with spectacular fireworks as Big Ben’s bells ring usher in a New Year. A particularly striking aspect of the New Year's Eve festivities is the ball drop in Times Square in Manhattan, New York City. The ball is made of crystal and electric lights and is placed on top of a pole, which is 77 feet, or 23 meters, high. At one minute before midnight on December 31, the ball is lowered slowly down the pole. It comes to rest at the bottom of the pole at exactly midnight. The event is shown on television across the United States and around the world. The event has been held every year since 1907, except during World War II. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 74 HANNA & PLAUT LLP ATTORNEYS AT LAW Southwest Tower 211 East 7th Street, Suite 600 Austin, Texas 78701 Phone: 512.472.7700 Fax: 512.472.0205 ATTORNEYS HANNA & PLAUT LLP ● ATTORNEYS AT LAW J. Todd Key Hanna & Plaut, LLP is an AV-rated law firm formed in 1998 by University of Texas School of Law graduate David L. Plaut and Stanford Law School graduate Catherine L. Hanna. Both Catherine and David received their initial training at elite law firms and wanted to combine that same level of high-quality legal work and professionalism with the responsiveness of a small-firm. It is our goal to provide the friendly client service and close personal relationships that one associates with small law firms to the legal work that is traditionally done by larger firms. Eric S. Peabody Our Practice David L. Plaut Hanna & Plaut handles state and federal trials, appeals, alternative dispute resolution, and client counseling. The primary focus of our practice is the representation of insurance carriers and agents in insurance coverage and "bad faith" litigation, but our practice also includes insurance defense, construction litigation, commercial litigation, administrative law (including workers' compensation), and subrogation matters. Our client list includes some of the top national insurance carriers and our work takes us all over the state of Texas. Anne-Marie Abarado Jeffrey C. Glass Catherine L. Hanna Robert F. Josey Sheila S. Tan Laura Tubbs PRACTICE PRACTICE AREAS S Appellate Our Philosophy General Commercial Litigation Insurance Coverage and Bad Faith Insurance Defense Workers' Compensation Visit Us Online http://www.hannaplaut.com/index.html At Hanna & Plaut, we pride ourselves on being creative in our approach; advice and counsel at the outset of a dispute or even before a dispute arises is often the most valuable service we can provide. However, there are times when the best resolution for our clients is through the litigation process and we are aggressive in defense of our clients. We believe that the best time to evaluate whether a case is appropriate for further litigation or for settlement is at the outset of our involvement in the case. We conduct a thorough analysis and review upon receipt of each new matter, discuss the matter with our client and interview key witnesses to ensure that we have a complete understanding of the facts as well as a good "business" sense of the case to go along with our legal understanding. We then make initial recommendations for a case strategy. AN ASSOCIATE MEMBER OF THE INSURANCE COUNCIL OF TEXAS Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 75 Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 76 Workers’ Compensation Events Calendar Texas Department of Insurance Public Meetings and Hearings The Texas Department of Insurance (TDI) does not have a public hearing scheduled. TDI’s Agencey Calendar is available here. Stakeholder Meetings The Texas Department of Insurance has no stakeholder meetings scheduled at this time. Division of Workers’ Compensation Public Meetings and Hearings The Division of Workers’ Compensation (DWC) does not currently public meetings or hearings scheduled. Stakeholder Meetings The Division of Workers’ Compensation (DWC) does not currently have a stakeholder meetings scheduled. The DWC continues to hold a series of educational seminars for doctors and other stakeholders throughout Texas. The event dates and locations are available on the Agency Calendar on the TDI website. Insurance Council of Texas 2016 Mid-Year Property & Casualty Insurance Symposium ICT and AFACT will host the 2016 Mid-Year Property & Casualty Insurance Symposium in Austin, Texas on July 14, 2016. The symposium location, agenda, and online registration will be available on ICT’s website. 2016 Workers’ Compensation Conference ICT will host its 2016 Workers’ Compensation Conference in Austin, Texas in the month of September 2016. The conference agenda will be available on ICT’s website. 2016 Workers’ Compensation Seminars ICT will hold a workers’ compensation seminars in Austin, Texas on April 21, 2016. A seminar will not be held in the Dallas-Fort Worth area in 2016. The seminar agenda and online registration for the 2016 seminars will be available on ICT’s website at a future date. Copyrighted Publication of the Insurance Council of Texas – December 22, 2015 Page 77