the Careers in Retail Employer

You benefit from
the program in
two ways:
1
2
CONNECT your current
employees to this no-cost
training program. Goodwill’s
combination of in-person
and online flexible training
options and coaching
can be completed while
participants maintain their
regular working hours.
HIRE Goodwill’s trained
workers to advance
your business.
» Every
23 seconds of every business
day, a person served by Goodwill
earns a good job.
» E very 1.2 seconds of every day,
another person accesses Goodwill
opportunities to build careers and
strong families.
»
In 2014, Goodwill Industries of
Ventura and Santa Barbara
Counties served 4,656 and placed
1,102 individuals into jobs.
GOODWILL
CAREERS
IN RETAIL
®
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HOW GOODWILL OPERATES
At Goodwill, we believe everyone should have the
opportunity to live independently, earn wages and achieve
their dreams. We’re committed to helping people achieve
their personal and professional goals, whether it’s earning
their degrees, planning their careers, polishing their job
search skills, getting their finances in order or overcoming
specific challenges. Through the sale of donated clothes
and household goods in more than 3,000 stores and
online at shopgoodwill.com®, Goodwill generates revenue
to fund employment training and placement programs.
Goodwill also offers support services such as childcare,
financial education and transportation so that people can
have stability both at home and in the workplace.
HIGHLIGHTS FROM 2014
Q
Q
Q
Q
Forbes’ top 20 most inspiring companies.
24.4 million people served through mobile
and online learning, and virtual services.
2 million people served through job training
and placement services.
89 million services provided including career
counseling, English-language training, industryrecognized credentials and résumé preparation.
Better workers.
Better business.
Goodwill® can help you get there.
THE GOODWILL CAREERS
IN RETAIL INITIATIVE
EDUCATING THE SKILLED
EMPLOYEES YOU NEED
The Careers in Retail
initiative provides no-cost
training, coaching and
support to workers so they’ll
be ready to move up their
career ladders, succeed
in retail jobs beyond the
entry level and help your
business thrive.
Goodwill partners
with local community colleges and
skilled trainers to
provide the training
employees need to
advance beyond
entry-level positions, and improve
career pathways for
experienced people
working in retail and in other important sectors of the
local economy. Goodwill also works with local businesses
to make sure the training fills your unique talent needs.
The Careers in Retail initiative is built upon
Goodwill’s unparalleled success in job training.
CAREERS IN RETAIL AND YOUR BUSINESS
We’re creating a pipeline of talented, skilled workers ready
to build your business. People trained through Goodwill
Careers in Retail will be qualified to succeed as:
ŶFrontline supervisors.
ŶAssistant managers.
ŶCustomer service supervisors.
ŶMerchandising specialists.
ŶLoss prevention professionals.
■ Food service managers.
■ Hospitality supervisors.
TO FIND OUT MORE, CONTACT:
Goodwill Industries of Ventura
and Santa Barbara Counties
Amanda Burwick, Program Manager
805-988-1616
aburwick@goodwillvsb.org
www.goodwillvsb.org
We help job candidates:
ŶAchieve necessary competencies in numeracy,
literacy and computer skills.
ŶBuild retail skills including customer service,
problem solving, teamwork and time management.
ŶDevelop specific skills for a variety of mid-level
positions.
TODAY’S RETAIL WORKFORCE, BY THE NUMBERS
51%
OF
RETAILERS
find it hard to fill
middle-skill positions.
50%
OF
EMPLOYEES
struggle to advance
their careers.
According to the Harvard Business School,
51 percent of retailers find it hard to fill middleskill positions. At the same time, half of retail
employees — about 7.5 million people —
struggle to advance their careers because
of skills gaps. With the proper training, these
entry-level employees can develop skills to
fill employers’ needs.