The Pulse - The Medical Center of Plano

July 2016
Important Dates
July Annual Food Drive Begins
13
July Deadline for Pulse photo
18 submissions, see page 6.
July Ice Cream Soda Day
20
July MCP Volleyball Tournament
30
Aug School Supply Drive Begins
5
Oct MCP Softball Tournament
1
Dec MCP Annual Holiday Party
3
The Company Store On-Site Schedule
Place & Pick-Up Orders
Tuesday, July 26, 6:30 a.m. – Noon
The View
Let Freedom Ring!
No Independence Day
celebration is complete
without an expression of
gratitude to those who
protect our freedoms.
Don’t miss our own
special tribute to MCP
family members who have
loved ones serving in the U.S. Armed Forces. You can view it in this
month’s Communication Matters, which can be reached through the
SharePoint home page, and also through the text message sent to those
enrolled in the MCP Mobile Alert system. Please refer questions related
to MCP Mobile Alerts to Joy.Dover@hcahealthcare.com. F
Employee Food Drive July 13–27 to Benefit Minnie’s
All departments are invited to participate in “Hunger Doesn’t Take
a Vacation,” the annual MCP summer food drive sponsored by the
Employee Advisory Group.
Departments must deliver donations to The View on Wednesday
the 27th between 8:30 and 9:30 a.m. The campaign benefits
Minnie’s Food Pantry, a Plano-based 501(c)3 non-profit organization
that is 100 percent donor-funded. Minnie’s provides healthy,
nutritious food and red-carpet treatment to every person it serves in
our community.
Here are the products for which the greatest need exists right now:
Canned Meat
Breakfast Bars
Bagged Rice/Beans Disposable Diapers
Laundry Detergent
The Pulse
Editor / Joy Dover, Communications Coordinator
joy.dover@hcahealthcare.com
Boxed Meals
Macaroni & Cheese
Toilet Paper
Bar Soap
Grocery Store Gift Cards
Canned Fruit
Spaghetti
Deodorant
Baby Wipes
F
Our Mission
Above all else, we are committed to the care and improvement
of human life. In recognition of this commitment, we strive to deliver
high quality, cost effective healthcare in the communities we serve.
New Patient Portal
Makes its Debut
Watch for “MyHealthOne,” our new
patient portal, on MCP’s public website
at themedicalcenterofplano.com.
MyHealthOne is the successor to the
MEDITECH patient portal. When
accessing it through the public website,
patients will be redirected to a page on
which they will be asked to set up a
MyHealthOne account.
Information in the MEDITECH
patient portal automatically flows over to
MyHealthOne. Patient records are visible
there for a rolling period of 366 days.
The expanded range of capabilities
available through MyHealthOne
enhances its value to our patients.
• “Find a Doctor,” “Make an
Appointment,” and “Classes and
Events” are now found in one place,
along with clinical information.
• Redesigned screens create a more
user-friendly experience.
• Users can now create a profile,
which lets them view a personalized
history and health information.
• Only the patient experience
changed; there is no change
to how clinicians view and
enter information.
For more information, please visit
themedicalcenterofplano.com/myhealthone. F
Deborah Albrecht
Jackie Pennell
Hong Muy Seng
Robert Baker
Employees of the Month
The Reward and Recognition Committee recognized four more of your
fellow MCP team members for their exemplary display of our “Excellence
Always” standards of behavior.”
The honorees were:
• Deborah Albrecht, Cardiac Stepdown
• Jackie Pennell, ICU Stepdown
• Hong Muy Seng, Neuro ICU
• Robert Baker, Respiratory Care
To nominate a co-worker, go to our recognition website –
tmcp.werecognize.com – and click on the nomination button in the
menu at the left.
Thanks again for your commitment and dedication to
“Excellence Always”! F
A Tip-of-the Cap to These 6th Floor Nurses
Congratulations to Maria Juarez and Kristina Toles
of our 6th Floor ICU Stepdown unit!
Each has recently received a BSN degree.
F
5th Floor Nurses Pursue Professional Development
In support of “Excellence Always” and MCP’s quest for designation as a
Level 1 Trauma Center, 5th Floor Ortho/Trauma RNs attended Trauma
Care After Resuscitation (TCAR). The course is specifically designed for
nurses involved in acute care, critical care, and perioperative care.
TCAR gives inpatient staff members the foundational, evidencebased information and critical thinking skills necessary to meet
regulatory requirements and provide excellent care to a challenging
patient population. F
Save the Date!
MCP 2016 Holiday Party
Saturday, December 3
Embassy Suites Frisco
Left to right: April Kimbell, Emily Romano, Che Bell, Adam Hutchison, Cristina Reid,
and Anna Kacprzynska.
2
The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016
Chaplain’s
Corner...
EVS Industry Veteran Joins Leadership Team
Maria Martell
Please welcome Maria Martell, our new EVS Director,
who recently completed her first month at MCP.
Maria previously held a similar position at Sodexo. A
Dallas native, she now resides in Little Elm, where her
household includes a furry friend named Peanut.
Maria has three sons, a daughter, and five
grandchildren. Her recreational pastimes include fishing
and traveling. F
New Pharmacy Manager Got Her Start at MCP
With a little more than a month under her belt, Anita
Rahman is settling into her new job as a Clinical
Manager in our Pharmacy.
Prior to her receiving that appointment here at MCP,
she served as a Clinical Pharmacy Specialist for Internal
Medicine in the Parkland Health and Hospital System.
Anita embarked on her pharmacy career right here at
Anita Rahman
MCP in 2004. She names the late Gita Patel as her
primary professional mentor.
A native of Dallas, Anita received her academic training at the
University of Houston. She and her two children reside in Plano. She lists
reading and spending time with friends and family as her favorite leisuretime activities. F
Case Manager Elevated to Supervisory Role
Congratulations to Jennifer Yaklin, who was recently
promoted to Case Management Manager.
Jennifer joined the HCA family in 2012 as a staff
nurse/relief charge nurse. She moved to the Case
Management team in 2015, and three months ago was
appointed to the position of Lead Care Coordinator.
A native of College Station, Jennifer attended college
Jennifer Yaklin
at Texas A&M, and received her graduate-level training
in the nursing program at UT Health Science Center in San Antonio.
Jennifer and her husband have two children, and are expecting a third
later this year. The family resides in Frisco.
In Jennifer’s leisure time, she is a passionate scrapbooker, and also loves
to travel. F
Long May it Wave
Staff members
in our 4th
Floor Surgical
Oncology Unit
celebrated Flag
Day on
June 14.
F
Contentment
What is contentment?
A state of contentment is one in
which the happiness we experience is
not dependent upon circumstances.
Most people, on the other hand, get
caught in “when” thinking – “When I
get married, then I’ll be happy ...,”
“When my health improves ...,”
“When my aging parents get the care
they need ...,” “When my investments
come out right ...,” “When the kids
move out …,” or “When I retire ….”
The ancient Chinese philosopher
Lao Tzu is quoted as saying, “Be
content with what you have; rejoice in
the way things are. When you realize
there is nothing lacking, the whole
world belongs to you.”
In Philippians 4:11, the Apostle Paul
writes “Not that I speak from want,
for I have learned to be content in
whatever circumstances I am.” Here,
Paul uses the verb “learn” to refer to
a series of events that produce in us
a clear, coherent picture of reality.
The very kinds of experiences we
often regard as overwhelming are
the very ones Paul claims have
helped him learn the secret of peace
and contentment.
In 1 Thessalonians 5:16-18, he writes
“Be joyful always; pray continually;
give thanks in all circumstances, for
this is God’s will for you in Christ
Jesus.” Contentment, therefore, is the
choice by faith to be joyful and
thankful to God no matter what the
circumstances are.
Discontent arises when we start
comparing our own circumstances
with those under which others
operate. We buy a new cellphone, and
a week later a friend gets one that’s
still newer, and decked out with a
wider variety of bells and whistles.
Now you want what he has.
Driving down the road you see the
cars in front of you slowing down.
(continued on page 5)
Published by and for The Medical Center of Plano healthcare team
3
F irs T - Y ear F amily
F irs T - Y ear F amily
Chat With Charles
Since June 2015, we have been
conducting regular “Chat with
Charles” meetings with staff
members who have been here 90
days or less. The idea is to give these
new employees an opportunity to tell senior leaders what
has gone well during the onboarding period, and also tell
them where there may be opportunities for improvement. We’re happy to say that there have been a number
of issues we’ve been able to resolve with the input
received. You spoke, we listened! There are also some
things we won’t be able to change or adjust, and some
things it may be possible to change or adjust at some
point in the future. Here are just a few examples.
Lab Space
A request was made that the size of the microbiology lab
be increased.
Resolution: Currently, there are no plans to expand our
laboratory space, including the portion of it allocated to
microbiology. However, with the addition of the second tower in
the near future, this will be re-evaluated with an eye to
accommodating growth.
Clean Beds and Transporting
It was reported that beds were being placed in hallways with sheets
draped across them for pick-up by the Facilities team. The draped
sheet signifies that the bed is clean and ready to be taken to storage.
However, it was discovered that some of these beds were, in fact,
not clean, which presents a hazard to those transporting them.
Resolution: Director of Operations Wray Borland discussed the
situation with EVS supervisors. Med/Surg Director Tabitha South
then took the report to bed huddle so that information on the
correct procedure could be disseminated throughout the house.
Supply Rooms on Each Unit.
The supply rooms on each floor are set up differently, which poses a
problem for new employees who provide services to patients on
many floors. Time is lost trying to find the supplies needed.
Resolution: Discussed with staff leaders who travel throughout
the house, and also with Materials Director Ken Stevens. Floors
have differing needs, and supply rooms are stocked accordingly.
New employees in time become familiar with where needed
supplies are located.
Paying Out-of-Pocket for ACLS Training
A new employee had heard that employees have to pay
out-of-pocket for ACLS training even though it’s a
professional requirement.
Resolution: ACLS, BLS, and PALS training are all provided free
of charge to employees whose job descriptions require the
corresponding certifications. MCP uses the American Heart
Association’s online courses, which are the gold standard in the
industry. Learners complete an online portion and then attend a
skills checkoff – all at no charge.
F irs T - Y ear F
MCP New Hires
Welcome to the newest members of our MCP Family
Kamal Adhikari – Laboratory
Kasia Birdwell – Surgical Services
David Brock – Materials
Rachel Clements – Rehab Therapy
Erin Davis – Neurology
Dawn Dempsey – Scheduling
Carrie Dotson – Nursing Float
Christopher Garcia-Ruiz – EVS
Katie Gaston – Women’s Services
Andrea Grant – Scheduling
Mona Hardeman – PAS
Katie Hart – Case Management
Jessica Johnson – ICU Stepdown
Sanaber Kassimali – Wound Center
Racquel Killion – Critical Care
Kendall Krueger – Surgical Services
Lindsey Lau – Ortho/Trauma
Justine Le Saux-Racette – ICU Stepdown
Secunda Littleton – PAS
Miles Rochen – Ortho/Trauma
Ofilia Santiago – FNS
Priya Thomas – Women’s Services
Kenny Whirley – ER
Ashton Wilson – Respiratory Care
Yesenia Zamora – FNS
Irene Zvaraya – Cardiac Stepdown
Isela Barnett – Radiology
Caitlin Bridgeman – Critical Care
Katelyn Chirhart – Radiology
Coletta Ford – ICU Stepdown
Alexa Gross – ER
Amy Harrison – ER
Rose Jackson – Medical ICU Stepdown
Priscilla Kuer – Surgical Oncology
LaShun Lang – Critical Care
Patricia (Tricia) Pace – Cardiac Stepdown
John Patin – ER
Timothy Pfeifer – Facilites
Anita Rahman – Pharmacy
Molly Rayburn – Surgical Oncology
James Robinson – ER
Amielyn-Tesh (Amie) Tanglao – Cardiac
Stepdown
Please welcome these new members of the MCF Family
Melissa Benitez – Administration
Monica Bradley – Surgical Services
Maria Bunion – Critical Care
Jason Burgess – Facilities
Mary Chumbley – ER
Dante Clark – Respiratory Care
Esperanza DeVera-Manlapaz – Critical Care
Kevin Ellis – Respiratory Therapist
Nicholas Harlan – Administration
Phan Khong – Med Tech
Zlatinka Kirev – Surgical Oncology
Therese Naguib – Pharmacy
Katherine Phelps – Pharmacy
Vickie Powell – ICU
Adolfo Reyes – Pharmacy
Tina Schoellman – Supervisor
Danny Alvarado – Laboratory
Wendy Castilleja – Inpatient
Jennifer Cooper – ICU
Jun Flamiano – Laboratory
Molly Gammell – ER
Look for more updates as we move forward! F
4 The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016
Kimberly Hines – Administration
Kristi Hooten – ER
Linda Jackson – EVS
Peggy Jones – Administration
Tosin Laja–Akintoay – ED
Steven McCormak – ED
Maria Parker – ED
Krista Ryan – FNS
Dominga Salazar – EVS
Cristina Shyebem – EVS
Dena Yanez – Surgical Services
Lissy Yohannan – Respiratory Care
F amily
F irs T - Y ear F amily
New Hire Spotlight
Milestone Service Anniversaries
15 Years
Jose Dongo, Labor & Delivery
Helen Gill, Laboratory
Cheryl Kozma, ICU Stepdown
Shree Miller, OR
Ebere Ejike-Ilechukwu starts
work this month as a staff nurse in
the Neuro PCU.
What brought you to MCP?
The Mission Statement
captivated me. I interviewed many places and received
other offers, but chose MCP because employees I had
never met took the time to send a card with a picture. It
was nice.
What are your favorite ways to spend your free time?
Shopping.
What is your favorite restaurant?
Olive Garden.
Where do you like to shop?
Nordstrom.
Favorite movie?
Anything action-packed.
Favorite sports teams?
Minnesota Vikings.
Anything you’d like to share about your family?
I have three sons – ages 11, 9, and 4.
What is your dream-vacation destination?
Paris. F
ONE-YEAR ANNIVERSARIES
Congratulations to each of these employees on their
one-year employment anniversary with MCP.
JUNE
Candice Knox
Bree Nichols
Sarah Hock
Samantha King
Marisela Villarreal
Heidi Teeling
Lesley Velasquez
Janice Bolan
Shyju George
Carolina Yepes
Jessica Ostrom
Janna Mayfield
Elizabeth Leonard
Anna Keen
Mauri Thomas
Danielle Caverly
Frances Burns
Marla Niemeyer
Joshua Snyder
Michael Barsanti
Elisa Couyancy
Clint Robertson
Jean Hood
Holly Henderson
Tammy Howard
Jill Ellis
Amy GardnerCamacho
Aynalm Negash
Aimee Carrothers
June Ajuoga
Nghia Thai
Dagmara Sadej
Maria Rosario
Embile
Alexa Gross
Michele Brown
Dennis Davis
Claudia Smeltzer
Rodah Symekah
Ryann Smith
Jason Martin
Toni Harris
Teresa
McCullough
Jennifer Vejvoda
F
20 Years
Angela Kroecker, Nursery
25 Years
Nicole Leclair, Laboratory
F
Chaplain’s Corner (continued from page 3)
There’s construction ahead. Now you want to be at the
front of the line where those other cars are. So you start
cutting people off, jockeying for position, just to save a
few seconds, and all because you think your forward
progress should take precedence over everyone else’s.
Chuck Swindoll has written, “Happiness is 10
percent what happens in your life and 90 percent how
you respond to it.” Attitude is paramount. As a Greek
philosopher once said, “to those for whom little is not
enough, nothing is enough.”
If you can’t experience satisfaction and contentment
with your current relationships, cars, houses, and
income, and see them as the result of the divine
resources of God, then you will never be at peace. This
is because you’re interpreting your circumstances in
light of a scale of measurement that’s always moving.
Contentment is not a future event! It is not something
external, but rather a condition of the soul that results
from our choice by faith to trust God with all that we
are and have.
Are you struggling with discontentment that is eating
at your peace? First, give thanks to God for what He
has entrusted to you. Next, lay before God the area in
which you’re discontented, and ask Him whether it’s
the result of your own desires or has arisen out of a real
need. Now trust God to both show you what you need
to do, or not do, about that area of your life.
“And now, dear brothers and sisters, one final thing.
Fix your thoughts on what is true, and honorable, and
right, and pure, and lovely, and admirable. Think about
things that are excellent and worthy of praise.” –
Philippians 4:8 (New Living Translation).
Blessings,
Chaplain Garry Higgs
Published by and for The Medical Center of Plano healthcare team
5
An MCP Family Album
MCP staff members answered the call this month for photos
of themselves and some of their furry family friends. F
Next month’s PULSE will bring the 2016 edition of the popular “MCP
Around the World” photo gallery. To be included, send us your vacation photo(s)
no later than July 18.
Guidelines for “MCP Around the World”
• Email photo(s) to Joy.Dover@hcahealthcare.com.
• Include your name, department, and travel destination.
• Remember: for a photo to be used, you must appear in it.
• Special attention will be given to photos that include a “Take me to Plano”
shirt or message.
All photos will be considered for publication. The editor reserves the right to
exclude photos that do meet the guidelines above. Photos may also have to be
omitted in the event that the number received exceeds the allotted space. F
Mitra Kheiri – Laboratory
With “Asal”
Sandy Haire – CNO
With “Stella”
Michael Barsanti – Radiology
With “Chester” and “Chelsea”
Michelle Hooks – Emergency Services
With “Rico”
Diane McClurg (with daughter
and grandson) – Laboratory
With “Molly”
Lauren Hooper (and husband) – 6th Floor ICU Stepdown
With “Roxie”
Christina Mitchum-Gutierrez – Quality Management
With “Diego” and “Hodor”
Emily Gebron – Neuro PCU
With “Koda”
6 The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016
Thresea Allen – Scheduling
With “Knox” and “Emmie”
Joy Dover – Communications
With “Simba”
Kimberly Sprabary – 5th Floor/Ortho-Trauma
With “Bella” (pig) and “Walker” (cat)
Trista Smith (and husband) – 7th Floor
Cardiac Stepdown
With “Squirt,” “Panky,” and “Slick”
Matt Yancey – Human Resources
With “Drum”
Allison Jackson – 7th Floor
Cardiac Stepdown
With “Skittz”
Brandy Miller – OSU
With “Eli”
Megan Powell – Burn Unit
With “Lucie Elizabeth”
Oanh Vu – Pharmacy
With “Cadeau”
Jenn McCulley – Laboratory
With “Ram”
Angela Fisher – Wellness Connection
With “Lux”
Brandi Cline – Operating Room
With “Kalvin Cline”
Emily Cooper – Patient Access
With “Cody”
Marty Higgins – Surgical Services
With “Maggie” and “Max”
Amanda Lewis – Surgical Oncology
With “Pete” (cat) and “Samson Larry” (dog)
Emily Romano – Ortho/Trauma
With “Munkey”
Published by and for The Medical Center of Plano healthcare team
7
Second Annual MCP Kickball Tournament
Runners-Up
June 11, 2016
Congratulations to the Fireballs from 7th Floor Cardiac
Stepdown, and the Charles Tsuro Memorial Team
from the Neuro ICU, who shared the championship
trophy at our 2nd Annual Kickball Tournament.
The event took place on June 11 at Heritage Yards Park
in Plano. Everyone had a great time! F
Co-Champions
5th Floor Ortho/Trauma – “Bone Crushers”
7th Floor Cardiac Stepdown – “Fire Balls”
6th Floor ICU Stepdown – “Kick Tease”
Neuro ICU – “Charles Tsuro Memorial Team”
Nursing Assistants Recognized
The observance June 9-16 of National
Nursing Assistants Week was an ideal
time to honor the men and women who
serve in this role, both at The Medical
Center of Plano and Medical City Frisco.
A reception acknowledged their many
contributions to patient care and to the
fulfillment of our Mission. Thanks for all
you do to make us successful! We couldn’t
do it without you! F
8 The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016
BICU/CCU/TSICU – “IV Leaguers”
Performance on CAP Survey is
Nearly Flawless
MCP in the News
ICU Patient Keeps Her Date With a Diploma
Thanks to the
kindness of the staff
in our ICU, Julianne
Ennis didn’t miss
her high-school
graduation
ceremony – despite
injuries that made it
impossible for her to
leave the hospital.
Julianne’s story
was recently the
subject of
heartwarming
coverage on both KDFW-TV/Channel 4 and WFAA-TV/Channel 8,
as well as in Plano Profile.
Julianne was admitted to our ICU with multiple bone fractures and
blood clots in both lungs. On May 13, she and several classmates from
Canyon Creek Christian Academy had been involved in a serious
boating accident while on a senior trip. When it became clear that the
severity of Julianne’s injuries would exclude her from participation in
graduation exercises at Canyon Creek, our ICU staff arranged to bring
the graduation to her.
Only six days after her accident, Julianne was wheeled into her
very own graduation ceremony at MCP, complete with cap, gown,
and diploma.
Arrangements for media coverage of the ceremony were
coordinated by MCP’s Community and Public Relations team. F
MCP acquitted itself exceptionally
well on the survey performed June
10 by the College of American
Pathologists (CAP).
Only nine deficiencies were
identified in the course of an assessment
that looked at more than 3,000 separate
parameters. The CAP survey extended
to all of Laboratory Services’ operations
on MCP’s main campus, as well as
those conducted by the PBED lab and
the Cardiology and Respiratory
Therapy departments.
Only three deficiencies were noted
for Laboratory Services, one each for
Cardiology and Respiratory Therapy,
and five for the PBED. The CAP
inspection team commended the MCP
staff persons with whom they met as
having been “friendly, helpful, smiling,
and engaged.”
The survey gathered information on
the proficiency and productivity of the
nation’s clinical laboratories with
respect to techniques and instruments,
workload per-technician, total tests
performed, and cost per-test. F
Student Rotation/Observation Policy Reminder
All student rotations, including observation requests, must be processed in
accordance with policy 900-RI-101 Medical, Clinical, and Observation
Students and Practicing Professionals; policy available in Compliance 360.
To ensure the student completes all the required documentation,
orientations, and badging in a timely manner, please initiate these requests
a month prior to the student rotation or observation start date.
Clinical rotation requests require a school-affiliation agreement between
HCA and the student’s school before we are able to process the student.
School affiliation agreements can take a few months to implement.
Observation rotations require a student to pay out-of-pocket expenses for a
specific background check as well as provide a number of other
requirements including health immunization records and HIPAA training
and attestation.
For more information, contact the Center for Learning at
214-473-7870. Please note we will do our best to accommodate the
approximately 1,500 annual placement requests. However, some student
requests are not possible/feasible due to a variety of factors.
– Center for Learning F
Dine-on-Demand
Adopts New Name
The Food and Nutrition
department is pleased to
announce the new name
of its room-service
program:
Wellness City
BISTRO
Wellness City Bistro
Quality Food on Your Schedule
The department thanks those
responsible for the more than 150
proposed names it received. They
provided the selection committee with
much food for thought. In the end,
committee members combined several
key words to arrive at the new name. It
will be launched later in the summer,
along with several new menus. F
Published by and for The Medical Center of Plano healthcare team 9
Excellence Always Employee Recognition
Congratulations to our employees who were mentioned favorably in cards and letters and recognized by managers last month.
Their caring ways have been recognized by our guests and fellow employees. Thank you for delivering Excellence Always.
The *s indicate multiple compliments!
4th Floor Med-Surg/
Oncology
Veronica Irerua *
Nancy Ybarra *
Yalam Yeshita *
Annette Nguyen
Aubrey Merrill
Bree Nichols
Doug Fuentes
Karishma Patel
Katy Churchwell
Lindsay Parker
Lindsey Rodriguez
Lori Sanchez
Jennifer McCullen
Joy Powell
Teri Chase
Samantha Julius
Nishita Mistry
Zandra Richardson
Sherri Rulli
5th Floor Ortho/Trauma
Jill Ellis ************
Doneil Smith ************
Bonny Glenn ********
Abebe Kassa ********
Kali Hardy *******
ChiChi Kenea *******
Vandhana Shibu *******
Jessica Strasheim *******
Sarah Wells *******
Thao Norman ******
Lilian Mabiru *****
Cristina Reid *****
Cayley Gover ****
Adam Hutchison ****
Komal Rao ****
Raquelle Richard ****
Gwen Rost ****
Luisa Salazar ****
Cynthia Waddleton ****
Ruel Walker-Banks ****
Ivy Jones ***
Anna Kacprzynska ***
Alyssa Lannoo ***
Anna Layton ***
Teresa McCullough ***
Kandice Mora ***
Kim Sprabary ***
Jessica Vickers ***
Kelly Warren ***
Judie Eggl **
Lesley Koruthu **
Jenny Krafft **
Chandra Larson **
Margie Nichols **
Nicole Smith **
Kaitlyn Kelly *
Gordana Pranjic *
6th Floor ICU Stepdown
Jenna Hitchcock *
Omo Ijeh *
Jackie Pennell *
John Riley *
Mary Melles
Bruce Manor
Tracey Wilberger
Kristina Toles
Lem Lem Tecle
Rose Akwaowo
Fitsum Gebre
Amanuel Tesfamariam
Sonya Kuhn
Raji Augustine
Brandy Askins-Bussing
Dr. Shazia Khan
Graciela Diver
Caleb Simmons
Michael Aguila
Lily Olutatwa
Tisha Rushing
Jennifer Alva
Ramiah Miles
Marisela Villarreal
Robert M. (PT)
Elizabeth Hayes
Howard Sorenson
Jami Hopkins
Maria Juarez
Cassidy Van
Shelley Hood
Joseph Farhammand
7th Floor Cardiac
Stepdown
Tim Islas
Jaymie Aguilar
Mahesh Bhanderi
Janak Panchal
Stefanie Thorne
Heidi Teeling
Carolina Yepes
Sameh Helal
Cynthia Paintsil
Angela Weaver
Callie Aaron
Stacy Varghese
Patti Locke
Andy Collier
Denetria Williams
Pauline Magee
Gary Costen
Rheannon Bujakowski
Dana Ferl
Bianca Morris
Debbie Albrecht
Trista Smith
Shunlon Johnson
Erika Sachs
Patsy Marquez
Dianne Garcia
Jennifer Frazier
Perla Ramirez
Brittani Cole
June Ajuoga
Johnathan Warner
Brian Cequina
Pam Pittman
Chrissy Madsen
Erin Townsend
Dani Denson
Beth Yium
Kenneth Gentapanan
Feriha Ali
Shaila Sharma
Wanvisa Tosomboon
Stephanie Pettus
Amanda Drezek
Kathy Ruetz
Annette Garza
Cardiac Rehabilitation
Trevor Brewer **
Denise Clarkston **
Jeanne Cross **
Kasie Elmore **
Lynn Kubic **
Tea Hatzmann **
Labor and Delivery
Christy Allsop
Omar Alvarenga
Nell Bartels
Cindi Beckman
Tanja Blackmon
Talina Carver
Reyna Cerda
Heather Clark
Betty Jo Cochran
Linda Coleman
Mary Davis
Melissa Dishman
Jose Dongo
Emily Dunlap
Becky Ellis
Kirsten Ellis
Stephanie Fassett
DeShea Fellin
Cyrel Goldstein
Lynda Gravley
Kendra Griffith-Jones
Patty Hamilton
Claire Hardin
Wendy Herbst
Jody Houghton
Melissa Hubbard
Angela Jaynes-Vawter
Renee Jones
Heng Liu
Lauren Manson
Carmen Mendez
Karen Minor
Gail Morgan
Marqueza Nermal
Yemisi Oluwole
Alex Real
Jenny Robins
Brittany Rosenbaum
Lisa Saenz
Rebecca Shan
Courtney Shorterez
Lisa Sobieski
Shea Stewart
Jennifer Thedford
Patrice Vanscoder
Liz Villanueva
Jodie Whittle
Robyn Wiley
Jenifer Curly
Sarah Gaines
Sandra Parker
Med-Tele
Jessica Nyugen ***
Nnedi Nwosu *
Yessi Mesfin *
Racquel Armstrong *
Lina Sarkisian
Nate Pratt
Simon Kaitae
Halen Shakeel
Neuroscience PCU
Jeremy Freeman ***
Charlie Mbumwae **
Monica Olmeda **
Kaylynn Armstrong *
Bethany Choate *
Beatriz Cuellar *
Ann Gines *
Taquetta Jackson *
Sam King *
Farheen Makani *
Bincy Elizabeth Mathai *
Emily Mouti *
Teresa Pech *
Maria Ruiz *
Sajita Shiwakoti *
Emily Todd *
Nursery
Edith Hall ******
Emily Perkins ******
Lindsay Linehan ***
Karen Armstrong **
Pat Busch **
Michelle Garcia **
10 The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016
Mindy Kristensson **
Morley **
Annette Barone
Maria Barrett
Janice Blum
Josie Castelo
Heather Lawson
Tawney Davis
Mari Glennon
Erin Guymon
Jennifer Hill
Angela Kroeker
Heather McGee
Jennifer Paiz
Jennifer Redus
Sherri Simpson
Outpatient Services
Joni Wilson ******
Caron Cumbie *****
Jan Song *****
Juddy Carrier *****
Julie Kite ***
Sinda Beaty ***
Brandy Miller **
Kathy Czekaj *
Dominique Parsons *
Rosalie Schwambach *
Kim Nguyen
Postpartum
Meg Reid ************ ****
Kelley Ellis *********
Keysla Square *********
Serreta Wright ********
Julie Bartolo ******
Stephanie Bassford ******
Sandra McRight *****
Silgi Augustine *****
Carmen Davis *****
Amy Greif *****
Amy McCarthy *****
Gloria Pittman *****
Alice Varughese *****
Lena Cain ****
Helen Cruz ****
Kim Donohoe ****
Amber Brown ***
Faith Gay-Wilson ***
Terry Rabon ***
Omara Serrato ***
Margo Brooks **
Cristina Cole **
Joo-Hyung Lee **
Lilli Vinson **
Melissa Neal
Let’s Celebrate!
National Ice Cream
Soda Day
Wednesday, July 20
2:00 – 3:30 p.m.
and 6:30 – 7:30 p.m.
Hospital Cafeteria
Wellness Wednesday
Our July Wellness Wednesday, on the 20th, will help
you find out what you need to know about the
infectious diseases you most need to guard against
this vacation season – including Lyme disease, and
the serious illnesses caused by the Zika and West
Nile viruses.
Drop by the Coit Street Café and get your
“healthy lunch” special. Then visit our “Wellness
Wednesday” table and pick up vital information
about infectious diseases. While you’re at it, put your
name in the hat for our next random drawing. We’ll
be giving away Rewards points, meal tickets, movie
tickets, t-shirts, and more. F
“Lena C was the best nurse I have
experienced while being a patient. Since I
am in management, I love to see nurses
that work as hard as she does, and still
maintain a positive can-do attitude.”
Published by and for The Medical Center of Plano healthcare team
11
A Message from the CEO, Charles Gressle
Happy July 4th!
As we look forward to all the festivities
that go with the observance of the
Independence Day holiday, let’s take time
to reflect with gratitude on the principles that have guided
us since our nation’s founding, and to remember those who
have defended our freedoms down through the years, and
particularly those serving in our Armed Forces today.
Many members of our MCP family have loved ones on
active duty right now. Let’s keep all of them in our
thoughts and prayers this Fourth of July. We are deeply
indebted to them for their service and self-sacrifice.
Now, on to the rest of what’s happening this month.
Employee Survey Results
The results of this year’s Employee Survey are in. Each
department will now prepare its own action plan based on
the strengths and opportunities identified in the survey.
The outcome of the process will be an improved work
environment for all concerned. We’ll be sharing news on
our overall results at the upcoming Employee Forums.
ED Renovation
Meanwhile, the renovation of our Emergency
Department is well underway. It’s a $5 million project to
update the entire department, from triage to discharge,
and add five new patient rooms. The “refresh” is expected
to continue into the early fall. Thank you to everyone for
your cooperation and assistance while this major project is
under way. Please be especially attentive to the needs of
our guests as they navigate their way through and around
areas in which construction is taking place.
Cap Survey
In the area of Quality, we’re very pleased about our
excellent showing on the survey conducted last month by
the College of American Pathologists (CAP).
Congratulations to staff members in the laboratories here
on our main campus and at the PBED, as well as those in
Cardiology and Respiratory Therapy. The CAP survey is
conducted every two years to ensure compliance with more
than 3,000 laboratory standards. The fact we passed with
flying colors is a testament to the caliber of our employees,
and the close attention they pay to maintaining the highest
standards of patient care.
Please read this edition of the PULSE front-to-back for
information about what’s going on around MCP –
including, but not limited to, the Annual Food Drive, Ice
Cream Soda Day, and, on July 30, our very first MCP
Volleyball Tournament. Just above, we alluded to the
upcoming series of Employee Forums; you’ll want to be
sure to attend one when they come around August 1-3.
That wraps it up for this month. Now more than ever,
please tell your friends and neighbors “Take me to Plano,”
or Frisco, for healthcare that’s unsurpassed in quality and
comprehensiveness.
Until next time, God bless America. I AM HCA, and
I’m committed to Excellence Always. Thank you for
joining me in that commitment.
Sincerely,
Charles
F
Emergency Department
Expansion
If you noticed the changes in the Atrium
Lobby the last few weeks, you already
know that the main ER is undergoing a
$5 million dollar “refresh” to update the
entire department from triage to
discharge, as well as add five additional
patient rooms. During the project the
triage desk has been temporarily
relocated to the chapel, along with
patient seating in the Atrium Lobby.
The renovation project will conclude in
the early fall. F
12 The Medical Center of Plano | 3901 w 15th st | plano tx 75075 | themedicalcenterofplano.com | July 2016