RESPECT Self service answers quality choice
Transcription
RESPECT Self service answers quality choice
Choice ADVOCATE ACCESS EQUALITY QUALITY OF LIFE DECISIONS INFORMED EDUCATION SELF Service HOME CARE LONG TERM CARE COMMUNITY BASED CARE HOT MEALS Choice CAREGIVERS SAFE FAMILY SUPPORT RESPECT DIGNITY care AFFORDABLE health care self help independence EMPOWERED QUESTIONS DECISIONS ANSWERS EDUCATION LISTEN PATIENCE Empowerment QUALITY quality INFORMED self consumer directed HOME CARE LONG TERM CARE CAREGIVERS FAMILY SUPPORT HOME EQUALITY QUALITY INFORMED ERED QUESTIONS ANSWERS DECISIONS DIGNITY SAFE BEST PRACTICE affordable housing ADVOCATE LONG TERM CARE LISTEN DECISIONS PATIENCE HOT MEALS ADVOCATE insurance EMPOW- access EQUAL Home- SELF Volunteers LONG TERM CARE community HOT MEALS CAREGIVERS FAMILY SUPPORT RESPECT DIGNITY SAFE AFFORDABLE MEDI- maker QUALITY OF LIFE INFORMED DECISIONS CINE me Outreach EMPOWER ANSWERS LISTEN DECISIONS PATIENCE EQUALITY INFORMED DECISIONS EDUCATION SELF ILY self SUPPORT OF LIFE ACUTE CARE LONG TERM CARE HOT MEALS COMMUNITY FAM- HOME RESPECT DIGNITY INFORMED DECISIONS QUALITY OF LIFE SAFE ADVOCATE EQUALITY QUALITY BEST PRACTICE LONG TERM CARE Volunteers LISTEN DECISIONS PATIENCE ADVOCATE ACCESS EQUALITY QUALITY OF LIFE CAREGIVERS RESPECT choice Families QUESTIONS LISTEN FAMILIES DECISIONS CAREGIVERS SAFE FAMILY SUPPORT RESPECT DIGNITY SAFE PATIENCE DIGNITY LISTEN ANSWERS SELF Volunteers LONG TERM CARE community SELF independence SUPPORT Elder Services of the Merrimack Valley, Inc. ANSWERS RESPECT Self service answers quality choice Annual Report ~ 2008 ~ The Photographs ~ Hilda Braga, 89, Chelmsford, MA ~ A long time dog lover had a poodle prior to moving to North Village. For Hilda and Greta it was love at first site. Greta looks for Hilda each morning in the community room. If she doesn’t see her she runs to her apartment door and waits. Amy Olenio, 98, North Andover, MA ~ A well-respected artist and a treasure of a woman who touches your heart with good humor. As a former employee of Elder Services, Amy served as our shining example of courage as we learned to face our own aging. Her spirit, love of friends and family, and openness to change shows her appreciation for the beauty each day would bring. Amparo Pena, 89, Haverhill, MA ~ A very energetic and happy Spanish woman living Haverhill, mother of nine children and 27 grandchildren, including Carlos Pena of the Tampa Bay Rays. Her days with are filled with visits from family and friends, cooking her favorite Hispanic food and reading biographies and the Bible. Wilfred Roberts, 93, Amesbury, MA ~ Wilfred, a widower, lives in Amesbury is the last of twelve siblings who continues to enjoy his lifelong hobbies of woodworking and cooking. He shares both with family and friends. Somouen Som,61, Lowell, MA ~ A Cambodian woman, a survivor of breast cancer and a dialysis patient visits her husband, a stroke victim, at a nursing facility because her health prevents her from caring for him at home. Mary Teague, 89, Lowell, MA ~ Mary lives and raised her family in the same neighborhood she still calls home today. A public school teacher for 15 years, she went on to teach English and Citizenship at International Institute. With a genuine interest in the world, she traveled extensively visiting the Holy Land and became interested in biblical archeology. “ Of all the forms of inequality, injustice in health care is the most Dr. Martin Luther King shocking and inhuman.” D r. King’s words have special meaning for individuals dependent on quality health care services to manage their lives. Funding is always a challenge, but where, when and how consumers get the medical attention they need, is another. Chronic medical conditions, limited income, confusing and complex insurance options, and rising health care costs compound the issue for the American public. Elder Services chose Health Care Equality as a focus for our annual report and our annual meeting. How is justice served when an individual cannot pay for the medicine they need, or simply find a ride to medical appointments? If elders or disabled adults are placed in a nursing home – when their first choice may be to stay at home – why are the services they need under-funded or beyond their means? These are long-standing concerns which are only intensified by the current economic crisis we all face. Roseann Robillard President, Board of Directors We believe for health care equality to be realized, constant advocacy and dedication to the cause are required of everyone. All of us together - as experts in the fields of aging, health, medicine and a host of other disciplines - are witnesses to examples of health care inequality that elders, disabled adults and poor of all ages sometimes experience. Our collective reflection and perspective, after 35 years of service, expand on the belief that equitable health care is not just about good medical practice. It is the engagement of every health care and non-health care provider to advocate and to take responsibility for improving access to health care for every person in our society. Our efforts at Elder Services to improve health care equality envelopes a broad range of innovative programs, advocacy efforts and partnerships that help empower elders and families to find their voice and their choice in getting the help they need. SHINE Program counselors guide thousands of elders though the maze of health care benefits and programs to select one that is right for them. Every day our home care case managers and nurses address the service needs of more than 5,000 elders with challenges related Rosanne DiStefano to ill health and limited support. We are working Executive Director with Senior Care Organizations to provide comprehensive community services to elders enrolled in MassHealth, including those at risk of nursing home placement. Our Chronic Disease Management Program is a statewide model of empowerment and self-management for many who live with pain and chronic disease. And finally, Elder Services has been selected to be one of three pilot sites to implement Long Term Care Community Options Counseling, a partnership with The Northeast Independent Living Program to provide assessments, intervention and referrals to elders and disabled adults of all ages currently residing in nursing homes – but whose greatest desire is to return to their own communities. Together we have made much progress. However, barriers to good health care continue to challenge all populations and this requires the commitment of everyone to do their part. If you haven’t already – please join us. Roseann Robillard Rosanne DiStefano Using our knowledge to improve the lives of Clinical Internship Program ur clinical internship program includes a Masters Program in social work, mental health counseling and clinical psychology. Interns are involved with clinical initiatives including our Hoarding Outreach Program and the provision of in-home mental health counseling. This new initiative allows our staff to provide needed mental health services to alienated and isolated elders. Students provide weekly therapy to elders with a wide array of issues including depression, grief and loss, substance abuse, and compulsive hoarding. The goal is to get isolated elders entered into the mainstream mental health system. Our current affiliations ~ Salem State College, Simmons, Mass School of Professional Psychology, University of New Hampshire, Rivier College, Bridgewater State College and UMASS Boston. O Mary ~ 89 Enhanced Supportive Homemaker Program his program expands the existing Supportive Homemaker program by providing additional clinical training and supervision to supportive homemakers. Elder Services provides monthly clinical in-services focused on helping clients who have mental health issues. Additional training topics include: hoarding, mood disorders, setting limits, depression and suicide, habilitation therapy, family dynamics, counter transference and burnout. Because of the complexities of clients in recent years, in-services will be more in-depth. T Elder Housing Initiatives onstruction has been underway at Westford Village at Mystery Spring in Westford to build 36 units for low-income elders to move in by March, 2009. Elder Services secured over $6 million in funding from the US Department of Housing and Urban Development and another $1 million in state funding. An application was also submitted in July to build another 35 units of elder housing in the town of Tewksbury. In collaboration with Emmaus in Haverhill, we provide the service coordination at Murray Court, a 20 unit SRO under construction that will provide permanent housing for homeless elders. C My Life My Health M y Life, My Health, our Chronic Disease Self-Management Program, has positively impacted the lives of more than 500 older adults in Massachusetts who live with persistent health conditions. Some of the success stories have been profound. At the end of the workshop, one woman, who had isolated herself due to extreme anxiety, purchased a plane ticket to visit her daughter she had not seen in years. Our successful Master Trainer Trainings, lend Massachusetts 135 Lay Leaders who can offer the program in English, Spanish, Chinese and Khmer. New components - My Life, My Health is now offered to individuals with severe and persistent mental illness. And, the Administration on Aging, Centers for Disease Control and Centers for Medicare/Medicaid Services selected four states to try a modified version of the program. Elder Services was chosen as the pilot site for Massachusetts. We will partner with Greater Lawrence Family Health Center and Home Health VNA. Amparo ~ 89 elders in all aspects of aging Money Management Program oney Management has evolved into a multifaceted program with over 61 volunteers serving 90 clients with basic bill paying, checkbook balancing and budgeting. Our Rep Payee program serves 25 clients, with five waiting for approval from Social Security. Our staff presents professional programs on financial literacy to the community, including how to recognize scams and financial exploitation. The Money Management program was presented at the NASUA convention in Boston and the Merrimack Valley Financial Crime Network. It reinforces the collaboration between these two agencies and helps protective service workers who investigate financial exploitation cases. Elder Services also helped over 100 elders complete the necessary paperwork to receive their Economic Stimulus check. M The Hoarding Program he Hoarding Outreach Program, originally implemented in Lowell and Lawrence, has expanded to other communities across the Merrimack Valley. Over 50 elders were referred by emergency personnel, housing managers and family members, with 35 screened to participate. Elder Services helped these elders to manage the clutter in their homes – sorting, organizing and discarding to achieve a safer environment. The program also helps elders understand why they save so much and it provides a caring, therapeutic relationship, which allows them to let go of the barriers holding them back. The program, Personal Space, Community Risk, was presented at annual conferences which included, the Massachusetts Council on Aging, the Massachusetts Aging and Mental Health Coalition, and the Scientific Conference of the Gerontological Society of America. Also presented at the National Association of Area Agencies on Aging, it received an Aging Innovation Award. T 20th Annual Alzheimer’s Conference n collaboration with the Merrimack Valley Alzheimer’s Partnership, the 20th, and to date, the largest conference ever, drew more than 265 caregivers, family members and professionals from the Merrimack Valley, So. New Hampshire and Connecticut. Experts from the legal, medical and behavioral Elder Brown Bag Program fields expanded on this year’s theme - 20 Years of he Elder Brown Bag Program, in collaboration Sharing Hope, Support and Solutions. Many of with the Greater Boston Food Bank, serves the caregivers who attended provide 24/7 care to 1,100 low-income elders across the Merrimack loved ones with Alzheimer’s or similar dementia. Valley. It continues to be the largest Brown Bag This being the largest audience in the history program in the state and now operates from two of the conference is a clear indicator that there is distribution sites each month. In Haverhill the site a crucial need to continue providing up-to-date is Pentucket Lake School and in Lawrence, it is at and topical information for family caregivers who the former Lawrence High School, in partnership constantly struggle with all issues related to with the Lawrence Council on Aging. caregiving. T Wilfred ~ 93 Hilda ~ 89 I Fiscal Year ‘08... July 1, 2007 ~ June 30, 2008 Changes in these numbers are not expected, however these figures are unaudited. Revenues ~ $30,949,564 Sources of Revenue Executive Office of Elder Affairs Caring Homes Client Assessment and Eligibility Community Choice Congregate Housing Home Care Empowering Older People to Take Control of Their Health Enhanced Community Options Programs Money Management Performace Outcome Measuring Program Protective Services SHINE (Serving Health Needs of Elders) Supportive Housing Title III of Older Americans Act MassHealth Family Care for Adults • Group Adult Foster Care • Personal Care Attendant Department of Public Health Men’s Health Initiative Administration on Aging Massachusetts SMP Program Expenses $30,777,106 Senior Care Organizations Commonwealth Care Alliance • Evercare • Senior Whole Health Housing Authority Supportive Services Amesbury • Billerica • Chelmsford • Lowell • Methuen HUD Elder Housing Initiatives Chelmsford and Westford Housing Authorities Grants and Awards American Society on Aging Andover Home for Aged People Administration on Aging City of Lawrence Essex County Community Foundation Greater Lowell Community Foundation Griffin-White Foundation Haverhill Breakfast Exchange Club Institution for Savings Massachusetts Bankers Association Massbank Charitable Foundation Merrimack Valley Federal Credit Union Newburyport Society for Relief of Aged Women Pentucket Bank Katharine C. Pierce Trust Riverbank Josephine G. Russell Trust Foundation The Provident Community Foundation George C. Wadleigh Foundation and Private Contributions Annual Meeting Awards ~ November 2007 James L. Campbell Award Silent Partner Business Award Caregiver Award ‘vision, leadership, service’ ‘generosity of spirit on behalf of elders’ ‘providing extraordinary care’ E lder Services of the Merrimack Valley was pleased to present Jeanine Murphy, Executive Director of Emmaus, with the 2007 James L. Campbell Award for Vision, Leadership and Service. It is named after an agency founder, an advocate dedicated to helping improve the lives of older people. Since 1988, when Jeanine became Executive Director, Emmaus has grown from a small shelter to a significant service provider and developer of affordable housing, offering one of the most innovative and comprehensive approaches to homelessness in the country. Her vision is not only to provide shelter, but to address the underlying causes of homelessness. This vision expanded services to include shelter, meals, counseling, case management, clinical services, substance abuse treatment, James L. Campbell Award employment training and placement, and life Past Recipients skills education for over 17,000 individuals George S. (Russ) Moran 1984 and families. This approach insures a continuRobert McDonald 1985 um of care – providing stability and support as Henry Fredette 1985 people establish new and productive lives. Eugene J.J.Vincent 1986 Jeanine’s leadership style has cast her as Sr. Therese Campistran 1987 a magnet for change in the Greater Haverhill Evelyn Rudis 1988 Mary Gagnon 1989 area, and as instrumental in the effort to build Norman B. Crook 1990 affordable housing for special populations that Deborah Thomson 1991 include elders. Her model focuses on service Wendell L. Coltin 1992 to give residents the support they need to lead Dr. Leon Somers 1993 productive lives. Elizabeth Kalhauser 1994 She is an advocate in statewide initiatives Ryeburn Lynch 1995 Amy Alberts 1996 on homelessness and a founding member of Kay Frishman 1997 the Interfaith Network of Compassion linking Rene Morrisette 1998 local churches with nonprofit service organiEdward LeLacheur 1999 zations to address the needs of congregants. Joseph Sweeney 2000 Jeanine also takes a leadership role within David Hedison 2001 the nonprofit collaborative of the Haverhill Lillian Glickman 2002 William Lane 2003 Chamber of Commerce which addresses the Joseph S. McManus 2004 need for greater efficiencies, fundraising Jeanine Murphy 2007 opportunities and visibility of nonprofits Please note that this award was not throughout the Merrimack Valley. presented in 2005 or 2006 M artha Cashins, owner of Home Instead Senior Care in North Andover is a dedicated supporter of many programs, activities and efforts genuinely focused on making life better for the elders in the community. A role model, her efforts and her personal contributions speak volumes about her commitment and integrity. Martha demonstrates her passion through her work in many different ways ~ providing caregiver support groups; chairing events to benefit the North Andover Senior Center; and supporting Elder Services’ annual golf tournament and walk events. She is a member of our Advisory Council, Business Leadership Group and Development Committee. Martha is always ready to pick up the phone, work out a few details or clean up tables. Her warm approach to people and her cheerleading spark contagious enthusiasm. She is not one to seek the limelight and freely gives her time and spirit toward making Home Instead Senior Care an active partner with Elder Services in the community to support elders. It was our privilege to present Martha Cashins with the Silent Partner Business Award for 2007. T here are four kinds of people in the world: those who have been caregivers, those who currently are caregivers, those who will be caregivers and those who will need caregivers.” The person we honored is the primary caregiver for three elder family members ~ her mother and two aunts. Every day she wears many hats: housekeeper, cook, personal care provider, friendly visitor, chauffer, and health care monitor. She manages all this in addition to being a foster mother for a teenage boy. She keeps a positive outlook and is steadfast in her determination to keep her mother and two aunts safe, happy and well cared for at home. She is a very loving family member. With respect and admiration Elder Services presented Marilyn Malve with the 2007 Caregiver Award. Dr. Somers Scholarship ‘why stay we on earth except to learn’ Sarah Craig and Monica Colby, Protective Service Workers earning their Master’s Board of Directors Volunteers Friends In Deed, Money Management, Ombudsman, SHINE, Medical Advocates, SeniorNet Instructors, Elder Brown Bag Food Program and Special Events & Activities (l-r) Mike Rurak, Treasurer; Corinne LaCharite, Outgoing President; Nancy Gump, Vice President; Laura Mailman, Clerk; Roseann Robillard, President Board of Directors Joan Bedford Charles Carr Rev. Ennis Duffis Nancy Gump Vice President Clare Hamilton Edwin Irvin Corinne LaCharite Sidney Liang Laura Mailman Clerk Donald Nolet Donna Popkin Judith Post Bernard Reilly Roseann Robillard President Michael Rurak Treasurer Joanne Sheehan Barbara Somers Grace Ann Steed Lee Thornton The Advisory Council Frank Baskin Margot Birke, Esq. Karol Bisbee, Esq. June Black Martha Cashins Michael Causbie, Esq. Lorraine Christedes Patricia Gilmartin Secretary Larry Giordano Cheryl Gresek Darcy Holland Patricia Keane Shirley Levinson Vice Chair Barbara Nealon Colleen Ranshaw-Fiorello Ann Scannell Chair Elizabeth Vallerand Business Leadership Group Rick Barry Karen Bell Karen Bergeron Leslie Brebner Christine Burke Martha Cashins John Chemaly Lorraine Christedes James Cleary, Esq. Michael Collins Connie Donahue Barbara Dunsford Kim Eubanks Marie Ferris Robert Ingala Terri Marr Margaret Palm Theodore Pelosi, Jr. Eileen Regan Heather Starr Amy Werner Katherine Alverez Anita Arlitt Kathy Arsenault Yvette Arsenault Carolyn Azevedo Christine Baron Claire Bartlett Yvette Bartlett M/M Thomas Battaglia Wendy Bean Priscilla Beaumont Jennifer Belt Carlene Bernette Mary Berthold Scott Betts Rita Bixby June Blanchard Patricia Blonda Diane Boisvert Roland Boisvert Doris Bonacci Jeffrey Bourassa Jay Bousquet Douglas Boyd Beverly Bradley David Brandt Nancy Brewer Georgette Brindemour Clara Burke Lea Cabeen Robert Cantwell Margaret Capobianco Cathryn Capra Kathryn Carmovale Rosario Carrubba Martha Cashins Claire Cavanaugh Betty Chaput Tom Chiasson Mariam Clark Marilyn Clarke Rita Claypoole Tina Clement Shirley Connelly John Cooney Brian Coppola Mary Jane Costello Steven Coutts Marcia Cryan Rosalie Cullinane Millie Curtin Paul Curtin Marie Daigle Philip Dandurant Teresa Day Lisa DeGloria Donna DeJesus Catherine DiGrazia Karen Dill Jason DiStefano Michael DiStefano Sarah DiStefano Rita Dore M/M Ray Dostie Joan Dowgos Ruth Doyle Kathleen Drayer Raymond Dube Lawrence Dubois Grace Dufour Paul Dunlap Mary Ann Egan Ann Eldred Leslie Ellery Rosanne Estep Barbara Estes Linda Faria J. Thomas Finn Thomas Fletcher Dottie Flynn Ann Ford Donella Foreman Robert Fournier Theresa Fournier Theresa Fox Sherri Foy Jim Fraczek Marilyn Freeman Cecile Gagnon Terry Gallagher James Gann George Gates Susan Gill Patricia Gilmartin Carolyn Goldberg Judy Golden Glenn Goldman Joan Gong Debbie Goodrich Rita Grady June Grover Louis Gulla Nancy Gump Rita Gustafson Renald Hallee David Ham Nancy Hammond Martha Hananian Fredlyn Harris Irene Harris Matt Harrold Helen Harrower Laurel Hastie Lee Haymes Jeannette Hedlund Sharlene Hemp Nancy Hoffman Shelly Horan Barbara Houde Doreen Hovan Beth Hulett Ben Iacono Alice Iannalfo Richard Illingworth Anna Jenoski Ellen Johnson Beverly Jones Tina Keiley Jennifer Kim Joanne Kimball Selva Kimball Elizabeth Kinder Sandra Klapprodt Hajo Koester Betty Kohl Carolyn Kohlhofer Thomas Kooken Christine Kwitchoff Carolyn Kyle Sharon LaFrance Muoi Lam Jennifer Lamarre Carol LaMonte Al Landry Blanche LaRock Robert Laurenza Cindy Laurin Pamela LeCourt Ensil Levesque Shirley Levinson Jenara Lopez Shirley Lowell Mary Lynch Eleanor Lyons Karen Mahoney Francis Mannion Joan Mannke Antonio Marino Carol Marion Barbara Marshik-Geurts Audrey McBride Maerita McDermott Helen McGinness George McGluin Bernice McLaughlin Alicia McQuaid Joanne Melanson Carmen Melendez Constance Mercier Jean Merrill Victor Miele Olyce Moore Belinda Morang Donald Moreau Ann Morgan Jayne Morgan Rubina Mujtaba Jill Mullin Karen Murphy Barbara Murray Uta Musgray Jane Mutaf Joanne Myers Chandrika Naryan Ann Nason Barbara Nealon Sylvia Neistadt Elliott Newman Maureen Niven Doris Nolan Donald Nolet William O’Brien Arlen O’Lari Lynn O’Lari Edward O’Neill Jill O’Sullivan Geraldine Oganowski Luz Pagan Sherry Palo Patricia Paradis Theresa Parker Margaret Parks Andrea Passarella Susan Paulk David Pelchat John Perry Frank Politano Nancy Potter Rita Poulin Leona Preble David Prescott Irene Prescott Gerard Proulx Lilian Proulx Manuel Quintal Pat Reade Trudy Reid Donna Rhynd Yvette Roche Dorothy Rogers Safatia Romeo Jack Roy Phyllis Rucinski Chris Russell Margaret Russell Robert Sanzo Janet Savoie Ruth Scammon Usha Sharma Josephine Sheehan Linda Sheehan Karen Sheridan Walter Shirton Estelle Silva Susan Silva Julie Sinopoli Mary Siti Joseph Smith Joyce Smith Pat Smith Quelminda Soucey Jeanne Soucy Sharon Sparks John Spellman Melanie St. Croix Karen Stewart Salvatore Stramando Jane Sullivan Jean Sullivan Laura Sullivan Fowler Linda Swartz Marilyn Sweeney Susan Szablak Doreen Tanguay Reginald Tardiff Jacalyn Tauro Allyson Thibeault Deborah Thompson Nikki Toeur Maristela Tosato Mary Toscano Judy Trainor Kenneth Tripp Dede Tully Elizabeth Vallerand Andrea Vannett Gary Vatoseow Mary Vinton Gloria Viola Carl Walden Michele Washkiss Edward Weiner Kay Weiner Charles Wesson Shirley Whitcomb Denise Whitlock Rebecca Willett Augusta Williams Gail Wilson Susan Winship Nancy Woods Shawna Worthern M/M Joseph Zanicullo Vernice Zimmer Barbara Zraket Catherine Abraham Juanita Abreu Karizma Acosta Elizabeth Ajalat Carol Alakel Jennifer Alcantara Alyssa Ambra Elizabeth Anderson Maureen Argie Kimberly Arms Celeste Barber Alexis Bateman Mary Bater Allison Battis Wendy Beaumont Maryann Bennett Mary Lou Booth Lucille Bouchard-Ward Sherri Bourgeois Ronald Bourque Linda Jean Bowen Janice Hrenko Boyd Jaime Bradford Barbara Brandt-Saret Judith Brindle Michael Brodeur Doreen Brothers Dayna Brown Karen Buckley Kendra Bueno Eileen Burns Diane Butler Milagros Caban Gamaliel Cancel Holly Cande Daniel Carignan Jan Carr Meredith Carver Mary Casey Anne Proli Cataldo Mimi Chai Marilyn Chenard Russan Chester Samantha Chhrech William Chrisemer Monica Colby Our Staff Theresa Collins Lavonne Colon Jean Cook Jennifer Cook Paula Cook Rachel Coombs Patricia Cornell Sarah Craig Susan Cripps Carol Crossman Nicole Daigneault Scott Dailey Darlene Day Marlenny DeJesus Isalbi Del Orbe Linda Dempski Elizabeth D’Entremont Mary DeRoo Nicholas DeRoo Marjorie Detkin Kathryn Devlin Marilyn Diehl Linda Dillon Rosanne DiStefano Sarah Doherty Maureen Donato Melissa Donegan Jolene Doucette Liz Englehart Robert Enos Loida Esperanza Teresa Evans Paul Faucher Linda Fernandez Meredith Fisher Martha Flinn Kimberlie Flowers Julie Gagne Vivian Garcia-Lebron Devon Garon Loriann Gatta Eileen Giordano Sheila Gitschier Monique Goncalves Suzanne Gonzalez Jenny Greathouse Elaine Hamor Matthew Harrold Joan Hatem-Roy Melissa Heigham Elizabeth Hernandez Cynthia Hession Janice Hirsch Daniel Hobbs Patricia Horlacher Jane Horton Patricia Hughes Alicia Hussey Noelia Hylton Priscilla Ireson Gary Jensen Brittany Johnson Patricia Joyce Cathleen Judge Beatrice Kamau Suzanne Keenan Merle Kew Nora Kirsh Marie Kissel Jamie Klufts Sharon Klufts Marija Kncev Sareth Kol Blanca Kooken Melissa Koster Lucille Kuder Danielle Lacolla Stephanie Lalumiere Janet Lang Joelle Lanteigne Arelis Latorella Claire Lavallee Devena LeFave Janie Leon Christine Lescatre Matthew Linxweiler Priscilla Lonergan Linda Lynehan Susan Lynehan Ann MacSweeney Briana Madden Kristine Madden James Mahoney Sarah Mainen Kelle Manseau Leia Marcellino Antonio Marino Laura Marsan Greta, a Golden Retriever and trained service dog serves as a therapy dog at North Village, Chelmsford, with Loriann Gatta, Service Coordinator Donna Martin Rossangie Matrille Laurie McCabe Lillian McCormack Michael McDermott Jennifer McDonald Rose McGarry JoAnn McGravey Jacqueline McGurren Jill McKenzie Kristin McLarney Anne McNamara Linda McNeil Carmen Melendez Kathleen Melia Velmari Merengueli Donna Merrifield Marcia Miller Ann Moran Janet Morris Rebecca Moscariello Catherine Nacy Christina Negron Ekaterina Nelson Vivian Nunez Lori O’Connor Katherine O’Connor Jill O’Reilly-Kuncik Patricia Onanian Tony Palmisano Patricia Paradis Kristen Parent Teresa Parker Sherry Patrakis Anne Pearson Yassory Pena Carol Pennisi Marylou Pietrangelo Diane Powell Lucilia Prates-Ramos Donna Pratt Gerard Proulx Lizbeth Pujols Glenny Ramos William Reiter Carla Renny Sarah Reynolds Marianne Rheaume Will Reiter Alda Rocha Guadalupe Rodriguez Maria Rodriguez Kerri Rosa Yolanda Rosa Mary Rouine Marsh Taylor Roy Katrina Russell Elizabeth Ryan Phoung Sam Brian Sanborn Brenda Santiago Phaly Sar Kathleen Savignac Deena Schaaf Alice Siotas Yvonne Sisson Mary E. Smith Luz Soto Ann Souza Julie Spencer Ursula Spont Beatrice Stankard Italia Stavrou Margaret Sullivan Sharon Sullivan Agnes Takvorian Andrew Tarasuk Alison Theberge Hannah Theberge Jacqueline Titone Mildred Torres Joseph Tucker Joseph Vacirca Maritza Velazquez Carl Joseph Walden Janet Werry Judith Wetmore Emily Whalen Margaret White Scott Whittemore Claire Whitten Nancy Woods Denise Wright Chantha Yi Our Donors Every effort is taken to avoid errors or omissions in our list of contributors. However, mistakes do occur. If you find your name is omitted or misspelled, please notify us of the error. All gifts received after the close of our fiscal year, June 30, 2008 are included in the subsequent year’s annual report. Catherine Abraham Nina Abreu Jim Accursio James Ackroyd Kevin Adametz Allen Adams William Agnatovech Beth Ajalat Dorothy Ajalat Farris Ajalat Newton Akashian Lisa Ann Alaimo Sandra Albright Darryl Alexa Arthur Alfano Barbara Allen Barry Allen Joan Ann Allen Kathleen Allen Elsa Almonte Mary Alpert Joyce Aluia Roberta Alvanos Patricia Alvarado Peter Anderson Susan Andrews William Andros Edward Andruss William Angelone Timothy Angerhofer M/M Raymond Anstiss Bolly Anton Socrates Antonopoulos Pearl Anzaldi Andre Aoun Kristen Apicerno Maureen Argie Lillian Arleque Louise Armstrong Clara Arnold Harvey Arsenault Raymond Arsenault Melvin Ash Brian Ashe Ryan Ashton Christiana Asselin-Petrin Kevin Aubrey Dennis Audette Louis Augeri George Augusta Mary ~ 89 Charles Avallone Katherine Avelis Arthur Awley Doris Ayotte Doris Baillargeon Katina Balland Nathan Balsamo Dorothy Baltoumas Josephine Baranowski Celeste Barber Frank Barberio Robert Barnett Charles Barney Edward Barrett Lori Barrett Stanley Barron Patricia Bartlett Robert Bastien Helen Batchelder Mary Bater Edna Battcock Allison Battis Jerry Bayer Walter Bayliss Patricia Beals Barbara Beaudoin Mary Beaulieu Mary Jane Beaulieu Wendy Beaumont Anton Becker Paul Becotte Roland Becotte Ella Becton Joan Bedford Beryl Begley Mary Begley George Behrakis Donald Belanger Mathew Belgarde Deolinda Belida David Bell June Bell John Bellevance Alexander Bellinger Cathy Bendell M/M Warren Bennett Cynthia Bent Jean Berger Manite Berger Zephir Clement Bergeron James Bergeron Cynthia Berk Andrew Bernard Rich Bernier Karen Berry Wendell Berthelsen M/M Eldon Berthiaume Joseph Berthold Kay Berthold-Frishman Ronald Berton Paul Bevilacqua Robert Bezuka Anne Billert Irene Bilodeau M/M Jeffrey Bird Jennifer Bird Peter Bird Judith Biro Joanne Bishop Susan Bishov Joseph Bisson Allan Bistany Claire Bitinas Marie Blais Albert Blazavitch William Blodgett Ruth Blumberg Evan Bobotas Robert Bochenko Claudette Boisjoly Alan Boisvert Vera Bolis Charles Bonanno Rita Bonanno William Bonanno Roger Bonneau Mary Louise Booth Frances Borrelli Diane Bostic Robert Bott Bruce Bouchard Lucille Bouchard-Ward Wallace Boucher Roland Boule Marilyn Bourdelais Sherie Bourgeois Ronald Bourque Barbara Boustani Charles Boutselis William Bowen Helen Boyajian M/M Douglas Boyd William Boyd Linda Brabant Wilfred ~ 93 Delphio Bracci Loretta Bracken Jaime Bradford Richard Bradley Theresa Brady Robert Brainard Eric Brainerd Irene Brandy Lucien Brassard Agnes Brennan Mary Brent Margaret Bresnahan Virginia Bresnahan Clinton Bridges J. Arthur Brien Michael Briggs Judi Brindle Kathryn Britton Pattie Brockwell Michael Brodeur Sandra Bronk Albert Brooks Jeannette Brosco Catherine Brousseau Cheryl Brown Daniel Brown Dayna Brown Dennis Brown John Brown Madeleine Brown Ruth Brown Terrence Brown Theresa Brown Mary Kay Browne Dora Brunault Debra Buchholz Joseph Buchonis Jean Buckley Karen Buckley Michael Bucuzzo Claire Bukowiec Dorothy Burgess Ann Burke Christine Burke David Burke Elaine Burke Reuben Burnham Earl Burns Robin Burns Diane Butler John Butler Marie Butler Albert Butterworth Sandra Lee Buttry Millie Caban Lea Cabeen Irene Cadran John Cagnina Scott Caldwell Brian Callahan Francis Callahan Joseph Callahan Amy ~ 98 Ann Cambio Richard Cameron Vincent Cammarata Kathleen Campbell Connie Campbell-Caruso Dominick Campone Holly Cande Walter Canelas Michael Capillo Susan Capone Fineman Marie Cappello Mary Caravoulias Claudette Carbonneau Loretta Cardillo Daniel Carignan Alice Carney M. Sheila Carney Michael Carney Alfred Caron Suzanne Carpentier David Carraher Marcia Carroll Walter Carty Meredith Carver Mary Carvino Virginia Cascino Constance Cataldi Josephine Catania Alfred Cavallaro Sebastian Cavallaro James Celino Dolores Cerqua Mimi Chai John Chaisson Patricia Chaisson Ruth Chaisson Pam Champagne Susan Champlin Albert Chapper Edna Charest Helen Chartier Henry Chemaly Marilyn Chenard David Chesney Russan Chester Candace Child Anastasis Chiungos Robert Chretien William Chretien William Chrisemer Lorraine Christedes Bruce Christie James Chuang Debbie Ciardello Domenic Ciofolo Francis Clark Judah Clark Roger Clark Tim Clark Audrey Clarkson Carol Claus David Clayman Richard Clayton Maryanne Clough Russell Cody Arnold Coelho James Cole Robert Collamore Margaret Collard Gerald Coller Charlotte Collins M/M Edward Collins Theresa Collins Cornelia Comtois-Donahue Mark Conahan J. Ronald Condon Carroll Conklin Anthony Connors Richard Conrad Jane Conradsen Bernice Contarino Rosario Contarino Lewis Contis Ellen Cook Gardner Cook Norman Cook Rachel Coombs Michael Cooney Kathleen Corey-Rahme Ed Cormier Nancy Corsaro Nicholas Costello Ruth Costello Hazel Cote Hector Cote John Cote Lucia Cote Philip Cote Frances Cotton Roland Cotton Daniel Coughlin Jeannette Coulle Karen Courtemanche Richard Cousins Harold Coxall Sr. Patricia Crane Edward Creamer Susan Cripps Bryce Crocker Fred Crockett Joyce Crockett Dexter Cronin Helena Cronin Maurice Cronin Carol Crossman Paul Croteau Everett Crotty Edwin Crovetti William Crowley Andrew Crum John Cudihy Alice Cunha Josephine Cuocole Michael Curran Arthur Currier Nicholas Cuscia Joseph Cushing Pauline Cushing John Cuthbert Maru Cuticchia Tracey Cutler James Cutter Raymond Cynewski Joseph Czarnecki Yvonne D’Addario Lucille D’Agostino Rose D’Arcangelo Sharon D’Urso Neelum Dad Donald Daggett Nicole Daigneault Donna Dailey Arthur Dallon Joseph Dallon Alexis Dandreta Robert Daniels Raymond Danisewicz Raymond Danish Edward Dargan Michael DaSilva Anita Davidian Rose Davidian Edward Davis Karen Ann Davis Jeannette Davison Alice Day Darlene Day Lawrence Day Stephanie De Felice Sally De Gan Alan Dearman John DeBenedetto Gregory Debrocke Deborah DeCristoforo Mary Defrancesco Dorothy DeGryse William DeHart Marlenny DeJesus Faith Delaney Gail Delaney-Woolford Barbara Delehanty Vasco DeLima Robert DeLuce Eleanor DeManche G. Michael Demaras Linda DeMarines Nora Demeritt Cecile Demers Michael Demers Linda Dempski Linda Deneault Robert Dennis Susan DeNuzzio Carol DeOliveira Joseph DePetrillo Paul Derananian Mary DeRoo William Derosa Daniel DeSantis Diane DeSantis Annette Descoteaux M/M Ronald Descoteaux Natalie Desjaradin Louise Deslauriers Linda Desrosiers Marion Desrosiers Laurie DeVoir William Diamond Victor DiBartolomeo Rosemary DiBenedetto David DiCarlo Elizabeth Dick Nancy DiDio Catherine Diehl Catherine DiFiore Linda Dillon John DiMaggio Patricia Dion Dennis Dionne Ralph Dionne Valerie Dirton Loretta Dispensa Charles DiStefano John DiStefano Rosanne DiStefano Vincent DiTommaso Ernie Dixon Lucy DiZazzo Carol Dobbyn Christine Doherty Somouen ~ 61 Hilda ~ 89 Donna Doherty Rita Doherty Rose Doherty Sarah Doherty Carole Dolan Paula Dolan Carmela Dome Philip Donaghey James Donahue Nancy Donahue Maureen Donato Debra Donovan Jack Donovan Lois Donovan Eugene Doran Chrisanthi Doulis Nancy Downey Jean Doyle Joseph Doyle Niall Doyle Rita Doyle Wendy Drastal Frederick Driscoll Barbara Drummond Edward Dube Gladys Dubey Edward Dubiel Daniel Dubner Angelina Dubois Normand Duchesne Helen Dudick Patricia Duecker Joann Duffy Lionel Duhamel Denise Dumais Simone Dumais George Duncan Barbara Dunsford Jill Dupont Barbara Dupuis Denis Dupuis Marie Durgan John Durgerian Carlotta Dushame Mabel Dyke Robert Dziadosz Eugene Dziczek Donna Eaton Richard Eaton Mary Edgar Barry Egan Ellen Ellis James Ellis Eileen Endyke Elizabeth Englehart Kevin English Alverine Eno Arthur Enos Loida Esperanza Osvaldo Espinola Penny Estee Eileen Ethier Kim Eubanks Lucille Ewing Chris Faddis William Fallon Maria Faria Thomas Farrell Paul Faucher Raymond Faunt Beverly Favreau Robert Feather Bertram Fecteau Marc Federman Marjorie Feinberg Brenda Fell Maurice Fells Gerald Fenlon John Fenton Erin Ferrari Eleanor Ferreira Joseph Ferrigno Anthony Ferrucci Mary Jo Ficocello Anna Fierimonte Maria Figuereo Myrtis Fineman Jennifer Fini J. Thomas Finn Martin Finn Gerald Finneral M/M Francis Finneran Anthony Finocchiaro Patricia Finocchiaro Santo Finocchiaro Orazio Fiorino Joseph Fisichelli Kathleen Fitzgibbons John Fitzpatrick Barbara Flanagan Donald Flanders Joan Flannery Martha Flinn Kimberlie Flowers Rose Marie Foley Ann Marie Ford Stephen Ford Anastacia Forsley Raymond Forster Robin Fortin Mary Fosillo Lisa Foster Edward Fournier Helen Fox Grace Fraize Karen Frazee Philip Freed Angela Freni Ann Friedgen Clyde Frost Theresa Fryns Kurt Fuchs Janice Fugge Allan Furneaux Frank Fusco John Fusco John Gagne Julie Gagne Gerard Gagnon Leonard Gagnon M. Jeannette Gagnon Richard Gaiero Mary Gallagher Robert Gallagher Sally Gallagher Georgia Gallas Elena Ganem Richard Ganem Catherine Garas Vivian Garcia-Lebron Richard Gardella Edward Gardner Richard Gardner Debra Garland Betsy Garon Clark Garon Devon Garon Emilita Garon Kathleen Garon Peter Garon R. Joseph Garon Robert Garon Violet Garon Rosemarie Gary Loriann Gatta Joseph Gaudet Raymond Gaudette Donald Gauthier Mamie Gauthier Janina Gavelis Lester Gebhart Beverly Gendreau Estelle Gendreau Francis Gendron Leo Gendron Jane Gentz Peter Georgacopoulos Maureen Gervais Stephen Gervais Fred Geurts Michael Giamusso Lucille Giannone Gordon Gibb John Gibson Natalie Giglio Maria Gil Janet Gilchrist Robert Gildea Antonia Gilman Richard Gilmore Arthur Gimmy Anthony Giordano Eileen Giordano Carl Giribaldi Darrell Gobel Gloria Godbout Doris Godosky Richard Godsey Sharon Gogan Patricia Goldman Monique Goncalves Janet Gonzales Suzanne Gonzalez Peg Gordon Joseph Gormley Terrence Gormley Janet Goss Nina Goulet Robert Gouveia Frances Gove Katharine Gove Rita Grady Andrew Graham Robert Graham Jean Granger Louise Greene Thomas Greene Martin Greenstein Arzella Gregory Robert Gregory Frank Grelle Allen Grew Patricia Griffin Anna Grillo William Grimes Mildred Groleau Eugene Gschwind Jon Guarino Salvatore Guglielmino Daniel Guilbert Nancy Gump Suzanne Gustafson Fred Habib George Habib Theresa Habib Susan Hadley Dallas Haines III Thomas Hajj Amparo ~ 89 Wilfred ~ 93 Edmund Hajjar Robert Hajjar Harry Hall Rudolph Halvorsen Rita Hamel Robert Hamel Clare Hamilton Martha Hananian Arnold Hanawalt Robert Hanley Paul Harnois Terry Lee Harrington Nancy Hart John Hartman Hilda Hartnett Elsie Hartung Howard Harvey Dimitry Haskin Robert Hasty Cecelia Hatem David Hatem Victor Hatem Joan Hatem-Roy Ellen Hayes Margaret Hayes Gertrude Haynes Thomas Healey E. Donald Hebert Robert Hebert David Hedison George Henderson Marilyn Henderson Ruth Henning Cynthia Hession Beatrice Higgins Carolyn Higgins Nellie Higgins Charles Hill George Hilton Barbara Hoar William Hocking Holly Hodges Goldman Chris Hodson James Hoegen Albert Hoffman Sue Ellen Holmes Jonathan Holt Dennis Homa Patricia Horlacher Sandra Houle Jeffrey Howard Andrea Howes Kara Hrobuchak Ting Chang Huang Carolyn Hubers Priscilla Hubley Chanel Hudon John Hughes Thomas Hughes Dennis Hunt Robert Hunter Alicia Hussey Charles Hutzler Arlene Iannaccone Mary Ieni Paul Ilsley Steven Incropera Iris Inirio Joseph Ippolito Edward Irvin Elsie Jackson Nicole Jackson Madeleine Jacques M/M Stanley Jancewicz Guido Janco Anthony Janulewicz Therese Jbeily John Jeknavorian Gary Jensen Wendy Jewett Judith Johncox Willis Charles Johnson Roy Johnson Earl Johnston Lisabeth Johnston Alma Jones Howard Jones Arthur Jordan David Jordan Robert Joubert Noreen Joyal Patricia Joyce John Junod Elaine Kachadorian-Kearns Imogene Kandiel Karen Kane George Kannheiser Frank Kaplan Virginia Karas Barbara Kaslow Jeanne Katra Kenneth Keamy Patricia Keane Suzanne Keenan Maureen Keller Jay Kelly Joan Kelly Robert Kelso Larry Kelts Eugene Kennedy Marguerite Kennedy Marlies Kern Merle Kew Violet Kfoury George Khoury Marilyn Khoury Norman Khumalo Mitchell Kijanka Daniel Kiley Richard Killam Dorothy Kimball Patricia Kimball Thomas Kirwin Paul Kisly Marie Kissel Vincent Kissel Elizabeth Klaiman John Klem Karl Klempa William Klier Marcia Kloza Marija Kncev Katherine Knowles Robert Kocak Cynthia Koch Dieter Koch-Weser Miriam Kochakian George Koehler Monique Kol Mary Konaxis Blanca Kooken Edward Kopec Robert Koralishn Ira Korinow Rowan Kosmin Donna Koulas Olga Koziol Blanche Krystyniak Dorothy Kucek Gary Kuchar Lu Ann Kuder Alberick Labbe Helen LaBranche Corinne LaCharite William LaFond Ruth LaFontaine Sadie LaFrancis Grace Lagana T. Lally Rita Lalumiere Stephanie Lalumiere Cassie Lambert Robert Landry David Lane William Lane Janet Lang Paul Langlais Bryan Lantagne Catherine Lanza Gary Laorenza James Laprel Chris Larison Dennis LaRocque Diane Larocque Catherine Larose Louis Lascelles Judy Lau Peter Laudani Annette Laurent Gabrielle Lausier Claire Lavallee-Oakley Harold Lavers Arthur Lavoie Gerard Lavoie Jeannine Lavoie Audrey Lawrence Elaine Lazouras Vivian Lazzara Misty Leah Manuel Leal Harold Leavitt Mary Leavitt Karen LeClair Bick Mee Lee Devena LeFave Edouard Lefebvre Kenneth Lefebvre Marie Elena Lefebvre Stephen Lefebvre Edward Lelacheur Constance Lemay Margaret Lenzi Janie Leon John Leonard Nicholas Leonardi G.J. Ned Leone Ida Leone Melinda Leone Christine Lescatre Shirley Levinson Karen Levitt Jean Lewis Pasquale Licciardi John Linehan David Little Linda Little Sylvia Little Stephen Kuo Liu Jennie Lo Piano Harold Lobo Loriann Gatta, Service Coordinator, Chelmsford and Greta Amy with Pixie Lucille Lomazzo Linda Lombardi Richard Looney Stephen Lopiano Charles Lord Risobel Lourido Rodriguez Martha Low Mark Lubben William Lucas Lorna Lupi Kia Ly Nancy Lydigsen Barbara Lyle Carol Lynch Eileen Lynch Julie Lynch Margaret Lynch Mildred Lynch Ruth Lynch Linda Lynehan Susan Lynehan Faye Lyons Robert Lyons Gardner Macartney John MacDonald Allan MacGregor Anne Macheras Jenny MacKraz John MacLean Ann MacSweeney Briana Madden Michael Madden Marion Madigan Maureen Magauran Susan Magee Ursula Maggio Coleen Magowan Albertine Mahoney James Mahoney Giovanni Maiello Laura Mailman Charles Malandrino David Malone Alfonso Mambro Carlo Mandrone James Mangano Mary Ann Manning Katherine Manousos Joseph Manthorne Annette Marchand Wanda Marchese Raymond Marcoux George Mardekian Melody Marden Ann Markos Eleanor Maroney Joseph Maroun Steven Marroncelli Laura Marsan Frances Marshall Wendy Marshall Eugene Martellini Emile Martin Peter Martin Robert Martinelli Jocelyn Martinez-Adon Matteo Masiello Carolyn Mason Catherine Mason Gertrude Masse Joseph Masse Michael Massey Massih Massihzadegan Diane Massion Louise Masterson Joan Matthews Charles Mc Aveeney Jean McAndrew Elizabeth McAuliffe Audrey McBride Patrick McCabe Mary Jo McCaffery George McCarron Marie McCarthy Maureen McCarthy Donald McCaul L. Marshall McCloskey Thomas McCord Meredith McCully Bruce McDermott Maerita McDermott Michael McDermott Jeanne McDonagh Mary McDonald Georgette McDougall Jeffrey McFetridge Rose McGarry Mark McGuane Marianne McInerney Frances McIntyre Felix McKinnon Gabriella McKinnon Evelyn McKissick Francis McLaughlin Michael McLaughlin Richard McLay Todd McLeod Beatrice Mcluin Brian McMahon Joseph McManus John McMorrow Anne McNamara Mary McNamara Lee McNelly Elfriede McQuiggan Marcel McQuiggan James McWilliam Emilio Medugno Francis Mele Carmen Melendez Brendan Melvin Auzirio Mendonca Robert Menucci Donna Merrifield Frances Merrill James Mesiti Anthony Messina Carl Messina Michelle Michaud Kenneth Michelmore Linda Mickey Koplove Norman Milhendler Barbara Miller Felicia Miller Florence Miller Marcia Miller Margaret Miller Paul Miller Virginia Miller William Miller Arthur Milley Jim Milnes Nick Miminos Margaret Miner Janet Minsky Susan Mirisola Paul Mirley Mary Miserlis Kenneth Mitchell Kathleen Mixon James Mocera David Moorhead Walter Moossa Mary Morales Ann Moran Barbara Moran Paul Morel Claire Morency Ann Morgan Joseph Morgan Vance Morgan Kathleen Moriarty Carole Morin John Morin Paul Morin Edgar Morine Elaine Morissette Anne Morley Calvin Morrell Janet Morris Gloria Morrissette Normand Morrissette Dyke Morrissey Lillian Morrow Christine Morton Janice Mosesian Young Thomas Mosscrop Fara Mosto Rose Mosto Terry Mosto Angela Mota Alice Motschman Kevin Motschman Timoleon Mouzakis John Mugavero Jr. Donna Mullen Michael Mullins Phyllis Muraco Charlotte Murphy James Murphy Joanne Murphy Neal Murphy Stephen Murphy William Murphy Donald Murray Michelle Murray Mildred Murray Thomas Myers Georgette Nahill Elie Najem Elaine Najuch Luz Naranjo Betty Nassif Anthony Natsios Richard Nawrocki Barbara Nealon Bernard Nealon Bruce Neff James Neiland Grace Neilon Sylvia Neistadt Bradford Nelson Donald Neville Jane Newcomb Anthony Newfell Elliott Newman Thomas Neylon Phi Nguen Kevin Niceforo Santo Nicolosi Raymond Nippes M/M Donald Nolet Robert Noonan Frederick Noone Eugenia Nowicki Michael Nowicki Mary Noyes David Nugent Vivian Nunez Mary Nyhan Dorothy O’Brien Kim O’Brien Marion O’Brien Brenda O’Connell Kathleen O’Connell Mary O’Connor Alison O’Donnell Ann O’Donnell Ellen O’Keefe Daniel O’Leary Richard O’Loughlin Donnna O’Meara Nancy O’Neil Paula O’Neil M/M Kevin O’Neill Barbara O’Shea Joan O’Sullivan Andrew Ober Rita-Ann Occhipinti Vincent Oliver John Onanian Mary Lou Ordzie Ann Ormond Ida Ortiz Mary Ellen Osgood Ona Osgood Diane Ota Roger Ouellette Yvonne Ouellette Shawn Owen William Pacht Sally Pahigian Patricia Paine Gloria Palermo Margaret Palm David Palmer Katrina Palmer Anthony Palmisano Lorraine Panagopoulos Lawrence Panaro Elaine Pantano Mary Paolino Angela Papandreou Robert Papez Anthony Papoulias Karen Pappalardo Anna Paradis Patricia Paradis Kristen Parent M/M Richard Parker Robert Parker Victor Pas J.B. Pasquale Eleanora Paszko Lianne Patenaude Michael Patrakis Sherry Patrakis Salvatore Pauta Joanne Payson Linda Pearce Nancy Pearson Frick Kenneth Peck Elaine Pecker David Pelchat Debra Pelletier Theodore Pelosi David Penkus Carol Pennisi Allen Pereira Ann Pernokas Doris Perreault Huguette Perreault Charles Perry John Perry Bernice Person-Abbott Louis Peters M/M Albert Peterson Barbara Peterson Carolyn Peterson John Peterson Anthony Petronio Timothy Petronio Donald Pettingill William Phelps Mavis Phillips Carlo Piacenza Mary Pica Frank Picanso Richard Picard Jose Pichardo Robyn Pickard Marie Jean Pierce Pauline Pierce Julius Pierog Lillian Pikin Raymond Pilat Robert Pimental Bruce Pingree Rita Pioccone Faith Piotte Agatha Piper Tammi Pirri Judith Piscione Richard Pitkin Dorothy Pitman M/M Americo Plantamura Kenneth Platts Carol Plauger Kathleen Poirier Roland Poirier Frank Politano Ronald Polubinski Christine Pondelli Carol Poor M/M Henry Poor Donna Popkin M/M John Post Matthew Poth Eugene Potterton Diane Powell Joseph Pozerycki Lucilia Prates Donna Pratt Leona Preble Kate Prescott Mark Prescott Michael Prescott Tara Prescott Lauren Prescott Brent Peter Previte Sheryl Prince Mary Ann Proctor Anne Proli Cataldo Evelyn Proulx Donald Provencher Lydia Pucci Kathleen Quill Winifred Quill Sandra Quinlan Virginia Lee Quinn William Quinn Manuel Quintal Carolyn Radzwill Leonard Ramey Glenny Ramos Jeanne Rampulla Coleen Ranshaw-Fiorello Geraldine Raper Daren Rathbone Elke Rathje Keith Rauseo Josephine Raye Sean Reardon John Reddig Philip Redo Marguerite Reeve Lee Regan Frank Reilly Domingos Reis John Reis Doris Reitano Robert Reno Barbara Reynolds Gwen Rheaume Sherri Rheaume Donna Rhynd Alfred Richards James Richards Phyllis Ricker Thomas Ricker Angie Rigs Mary Riley Delia Rinaldi Arline Riopelle Sandra Riopelle Irma Risch Robert Rivers Jean Robarge Gerald Roberge Mary Roberts Paul Roberts Roseann Robillard Renee Robinson Richard Robinson Theresa Robinson Alda Rocha Angel Rodriquez Fermin Rodriquez Richard Rodwell Helen Rogers George Roman Ann Romanowsky Kerri Rosa Yolanda Rosa Peter Rosetti John Rossell Gerald Roth Henry Rotondo Mary Rouine Marsh Lorraine Rourke Phillip Rourke Susan Rourke Richard Rovinski Kevin Rowe Patricia Rowe Suzanne Rowe Dana Rowland Donald Roy Dorothy Roy Jean Marc Roy Jeannine Roy Leo Roy Roland Roy Harry Ruda Michael Rurak Viola Rurak Carl Russo Laurel Ruzicka George Ryan Michael Ryan William Ryan Thomas Saab John Saba Kate Sadler Mark Sakakeeny Patricia Salach Brian Sanborn Josephine Sanborn Edmund Sansoucie Rafael Santigo Theresa Santos M/M James Saret Margaret Saunders Florence Savas Mary Jo Savini John Scannell Robert Scannell Deena Schaaf Greta, the service dog at North Village, Chelmsford and Hilda Doris Schaefer Christopher Schaffer Patricia Schena Beverly Schiripo Corinne Schomburg Susan Schumacher-Fiaschetti Roland Schwillinski Carol Scollan Dorothea Scondras Darla Scott Robert Scott Sophie Sech Melinda Secula Jean Seero Andrea Seferlis Mary Ann Segnini-Storms Robert Seiche Joseph Senechal Nancy Senia Sandy Shamas Helen Shanahan Lee Shanahan Ruth Sharron Jane Shea Pamela Jean Shea Andrew Sheehan Gene Sheehan Roy Sherar Frances Shibel Esther Shoff Marcelle Shripsa Eliot Sibley Leo Sicard Marjorie Ann Signorelli Jose Silva Myrna Silverman M/M Fredrick Simon Maria Simon William Simon Vivian Simone Leona Sirkman M/M William Sisson III Edmund Skea Mary Slattery Michael Slauter Douglas Small Malvern Smallwood Donald Smeriglio Doris Smith Janice Smith Joseph Smith Mary Smith Rysard Smoniag Mildred Snow M/M Anthony Sofia Barbara Somers Anna Songalo Virginia Soule Alfred Souma Ann Souza Joseph Spada Maureen Spagnoli Alfred Spalding Douglas Spalding Edward Sperling Paul Spieler Gene Spirko Ursula Spont Pauline Spracklin Esther Spyropulos Marion St. Cyr Thomas St. George Donald St. Jean Robert St. Jean Curtis St. John Patricia St. John Anne Stack Daniel Stagnone Beatrice Stankard Diane Stanley Keith Starliper Heather Starr George Stavrakis Italia Stavrou Grace Ann Steed James Stewart Mary Kathleen Stewart Jane Stewart Horton M/M William Stowe Albert Stromquist Amelia Stundza H. Bradford Sturtevant Anna Sullivan Eleanor Sullivan James Sullivan Karen Sullivan Penelope Sullivan Sharon Sullivan Steve Sullivan Therese Sullivan Virginia Sumberg Mildred Summers M/M Joseph Surrette Linda Sutter Morris Swanson Laurie Swartz Thomas Sweeney Thomas Swerchesky Agnes Takvorian Elsie Talanian Victor Tamburello Andrew Tarasuk Reginald Tardiff Rachel Taschereau Norma Tate Peter Tavanis James Taylor M/M Vaughn Tompkins Mildred Torres James Tosney Isabelle Trahan M/M Dan Tran Xien Tran James Travers Humphrey Tremblay Brenda Tringali Emma Tringali Rebecca Trinh Shirley Tripoli Anthony Troia Kristina Trott Marc Trudel Thank You Allison Theberge Elaine Theberge Norman Therrien William Thomas Lee Thornton Donald Thrash Peter Tiernan Daphne Tikelis Carmella Tine Jacqueline Titone Sallyann Tomarchio Robert Tomaselli David Trueira Mariann Truesdale June Trust Stanley Trzcienski Bruce Tsiknas Susan Tucker Bopha Tum Marie Turcotte Paul Twomey Stella Tymowicz George Tzanetakos Arthur Tzitzon John Ustas Joseph Vacirca Joseph Vail Donald Vallerand Mary Vallesio William Valley Louisa Varnum Mary Vazquez Judith Veseskis Marianne Vezerian Rita Viens Marina Villa Michael Vitale James Vittorioso Deborah Vitulli Roger Vivier Judith Von Kummer Sara Vosgarichian William Vreeland Suzanne Wajda Andrew Waldek Carl Walden Annette Walker Peter Walker Robert Walker Paul Wallace William Wallace Debra Walsh Edward Walsh Patrick Walsh William Walsh Alan Walters Kevin Wang Bob Waskiewicz Mark Watson William Watson Alice Wear Tommy Weaver Justine Webb Kristen Webster Ric Webster Sophie Welch Gary Wheeler Ellen Whelan Arnold White Dorothy White Lois White Gladys Whitler Laura Whitmore-Sexton Jay Whitney Claire Whitten Sharon Wholey John Wick John Wieczorek Alan Willard Dorothy Williams Joan Williams Milton Williams Wayne Williams Alan Wilson Gerald Wilson James Wilson John Wilson Malcolm Wilson Mary Wilson Walter Wilson, Jr. Samuel Winic Susan Winship Sandra Wise Stanley Witkum John Woidyla Rosanne Wojtas James Wood William Woodhouse Beverly Woods Nancy Woods James Woodside Virginia Woodside Gail Woolford Virginia Wright Evelyn Wrobel Stephen Yanofsky Louis Yelle Chantha Yi Hilda York Ray York Carole Young Peter Young Thomas Zappala Alexander Zatzos Dorothy Zazopoulos Wasil Zok Julie Zolla Barbara Zraket M/M Mark Zupkosky Business Contributors Thanks to our business, community and in-kind supporters. Every effort was made to ensure an accurate listing for the fiscal year July 1, 2007 ~ June 30, 2008. A&A Medical Supply Corp. AB Septic Academy Lanes Academy Liquors Alert Response Systems All Care Resources and VNA All Things Sicilian AMC (Arwood Machine Corp) America’s Stonehenge Ameriprise Financial Services Amesbury Center for Healing Amesbury Friends Council on Aging Andover Police Relief Assoc. Angel Home Care Annie’s Hallmark Arlington Athletic & Social Club Artizen Salon & Day Spa Artwear Studio Ashland Farms Assisted Living Center Atria Marland Place Atria Merrimack Place Atrium at Drum Hill Bainbridge’s Restaurant Baker-Katz Nursing Home BayPath Elder Services Beacon Hospice Bedford Village Inn Berid & Schutzbank Billerica Council on Aging Billerica Crossings Blaire House of Tewksbury Body Temple Wellness Branco’s Flower & Gifts Building #19 Foundation Butcher Boy Market Butler Bank Buttonwoods Place ADH Center Cambridge Mortgage Group, Inc. Canobie Lake Park Corporation Capellini’s Italian Restaurant Caring Solutions Caritas Holy Family Hospital Carr Construction Carr Island Animal Hospital Castle Hill Adult Day Health Cataudella Funeral Home Cedar Crest Restaurant Chaff Vending Service Charles Dewhirst Funeral Homes Chateau Restaruant Chelmsford Council on Aging Chelmsford Crossings CHOICE Chunky’s Cinema Pub City of Haverhill City of Lawrence City of Lowell Cleary Law Offices Combined Jewish Philanthropies of Boston Committee to Elect Frank Cousins, Jr. Committee to Elect Rita Mercier Common Man Restaurant Commonwealth Care Alliance Commonwealth Motors Commonwealth Nursing Services Community Family, Inc. Contract Rehabilitation Specialists Contract Supply Consultants Corporate Mechanical Costa-Eagle Radio Ventures Creative Buffets Daher’s David Chatfield Associates LLC David L. Shepard, Inc. Dept. Of Mental Health/NE Area Office Devine Systems, Inc. Doherty Insurance Agency Donovan Contracting Donut Management Driftaway Flotation Spas D’Youville Senior Care Edible Arrangements Emmaus House, Inc. Enterprise Bank eTix Evercare New England Executive Tan Fleecy Godmother Frances Ward House Francis Provencher Insurance Agency Friends of the Dracut Elderly Frito Lay (Boston Office) Gentiva Health Services Gentle Arms Daily Transportation Georgetown Council on Aging Getronics Golfer’s Warehouse Gr Lowell League of Catholic Women Gr. Lawrence Family Health Ctr. Gr. Lowell Chamber of Commerce Gr. Lynn Senior Services Grace Episcopal Church Grace Morgan House Greater Media, Inc. Greek American Legion of Mass Greystone Farm at Salem Griffin & Murphy, LLP Harborside Adult Day Health Center Harper’s Data Service Haverhill Breakfast Exchange Club Haverhill Crossings Health & Social Svces Consortium Henry C. Nevins Home, Inc. Highlights Hair Salon Home Health VNA, Inc. Home Instead Senior Care Horton Terrace Tenant Council Hospice of the North Shore Inn Street Barbershop Institution For Savings Intercity Home Care Interlocks, Inc. International Health Solutions Isle at Emerald Court Jackson Lumber & Millwork Jackson’s Restaurant JHM Consulting John Taylor Associates KA Design Group Kazanjian’s Used Parts KB Bead Design Konica Minolta Business Solutions Kwik-Kopy La Plume & Sons Printing, Inc. Lakeview House Nursing Home LaPlume & Sons Printing Larry Gannon Inner Golf Law Office of Dennis E. McHugh Law Office of Karol Bisbee Law Office of Michael A. Martell Law Offices of Faith Delaney Law Offices of Frederick L. Nagle, Jr. Lawrence Fire Department Lawrence Floor Company Leddy Center for the Performing Arts Letourneau’s Pharmacy Lockheed Martin Missiles & Fire Control Lowell Community Health Ctr. Lowell Council on Aging Lowell Five Lowell General Hospital Lowell Health Care Center Lowell Lodge #87 Order of Elks Lowell Spinners Manchester By The Sea COA Mann & Mann, PC Mary Immaculate Adult Day Health McDonough Funeral Home McDougall & Duvall Advertising Medicaid Planning Group Medical Resources Home Health Corp. Merrimac Council on Aging Merrimack River Valley House Merrimack Valley Cardiology & Assoc. Merrimack Valley Federal Credit Union Merrimack Valley Hospital Merrimack Valley North Shore Legal Svcs Merrimack Valley Nutrition Program Methuen Council on Aging Methuen Karate Association, Inc. Metropolitan Credit Union MI Health Care Services MI Nursing & Restorative Center MI Nursing/Restorative Center, Inc. Mike’s Gym Minuteman Senior Services Mobility & More Moore Temporaries Murphy Construction Co Museum of Science New Balance Factory Store New England Accounts Receivable Mgmt. New England Aquarium New England Emergency Response System New England Revolution New Hampshire Fisher Cats Newburyport Council on Aging Newburyport Elephant’s Trunk, Inc. Newburyport Five Cents Savings Bank North Shore ARC North Shore Music Theatre Northeast Independent Living Program Old Colony Elderly Services OMO Specialties LLC Operation ABLE of Greater Boston Opportunity Resources Oxford Manor Pamela Schwartz, Esq. Panera Bread PARISHCOMM Partners Home Care Peabody Essex Museum Pentucket Bank Pepsi Cola Bottlers Pine Street Realty Trust Pinnacle Financial Corporation Portland Sea Dogs Prescott House Genesis Healthcare PrideStar EMS Protector Group Insurance Quaker Hill Foundation Radius Northwood Healthcare RealTime One, Inc. Rennie’s Flower Shop ResponseLINK Right at Home Riley & Associates PC Ristorante Molise Rochester Electronics Roy & Rurak, LLC. SAK World Paintball Supply Salem NH Exchange Club Salon 110 Hair Styling Sarah’s Place Seacoast Distributors Senior Choice Home Care Senior Whole Health Sisters of Charity (Halifax) Somers Trust Psychological Assoc. South Hadley Police Association Sovereign Bank St. Joseph Hospital St. Michael’s Church Starbucks Coffee Stop & Shop Studio One Sullivan & Lynch PC Sunbridge Colonial Heights Sunbridge Woodmill Szechuan Taste, J & Q Inc. Tallman Eye Associates Tewksbury Council on Aging Tewksbury Florist & Greenery Tewksbury Housing Authority The Club, Fitness, Health & Sports The Provident Bank The Savings Bank The Wesley Community Three Saints, Inc. Tidal Communications Town of Andover Town of North Andover Travis Mortgage Trinity EMS Tripoli Bakery, Inc. Tyngsboro Council on Aging United Way of Greater Nashua United Way of New England Velcro USA, Company VeryFine Products Visiting Angels VNA of Greater Lowell Wal-Mart Foundation West Elementary School Westford Council on Aging Westford House Westford Housing Authority Whirlaway Golf Center Whittier Health Management Wingate at Andover Wingate at Haverhill Wyndham Andover Yoplait Colombo Yogurt Your Home For Life Area Agency on Aging Programs and Services Managed or Funded by Elder Services Age Information Department Aging & Disability Resource Consortium of Merrimack Valley Care Management Caring Homes Chronic Disease Self-Management Consumer Directive Care Program Community Choice Program Community Liaison Companionship Congregate Housing Crisis Intervention/Elders at Risk Elder Abuse Elder Brown Bag Program Elder Care Advice Elder Care Fund Elder Legal Assistance Emergency Shelter Enhanced Community Options Program Family Care for Adults Group Adult Foster Care Health Benefits Counseling (SHINE) Health/Social/Dementia Day Care Home Delivered & Congregate Meals Homeless Elder Program Homemaker Home Health Services Long Term Care Options Counseling Massachusetts SMP Program (formerly MORE) Medical Advocacy Minority Outreach Money Management Nursing Home Ombudsman Nursing Home Screening Personal Care Services Personal Care Attendant Program Resident Services Coordination Representative Payee Respite Care Senior Care Organizations SeniorNet Computer Lab Supportive Home Care Aide Supportive Housing Programs Transportation Volunteer Programs Memberships American Society on Aging Associated Grantmakers Association Breakfast Exchange Club of Haverhill Chambers of Commerce Gr. Haverhill, Gr. Lowell, Gr. Newburyport, Merrimack Valley Essex County Development Group Lifetime-ElderCare Solutions Massachusetts Aging Services Association Massachusetts Association of Information Referral Services Massachusetts Association of Older Americans Massachusetts Council for Adult Foster Care of North Shore Massachusetts Gerontology Association Massachusetts Home Care Association Massachusetts Association of Councils on Aging and Senior Centers Merrimack Valley Human Resource Association National Association of Area Agencies on Aging National Association of Social Workers National Center for Non-Profits New England Elderly Housing Association Society for Human Resource Management Publications Agency Brochure ~ English and Spanish Programs & Services Fact Sheets Elder Forum ~ Biannual Newsletter Elder Q&A Column - Local Newspapers The Green Sheet ~ A quick, one page reference guide to frequently called resources The Green Book ~ A free resource guide for older adults and adults with disabilities - New 2009 edition made possible by Pentucket Medical Associates Production Credits Editor ~ Tony Palmisano, Director of Development and Communications Layout & Design ~ Bonnie Sisson Photographs ~ Michael Cataldo Vision Choices for a life-long journey Mission To insure that choices of programs and services are available and accessible to meet the diverse needs and changing lifestyles of older adults. Values We believe home based care, community services and supportive living programs maintain the dignity of human life by promoting self determination and by encouraging the maximum independence of the people they are designed to serve. Elder Services of the Merrimack Valley, Inc. respects and supports diversity of all kinds among staff, providers and clients. We do not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, disability, marital status, citizenship, national origin, or veteran status. This agency and its programs are funded in whole, or in part, by contracts with or by grants from the Massachusetts Office of Elder Affairs, other funding sources and private donations. Elder Services of the Merrimack Valley, Inc. accepts gifts through wills, trusts, retirement funds, paid-up life insurance policies and life income gifts. Giving ensures our resources will be here in the future for those we support and serve. Call the Development Office at 800-892-0890 for more information. Area Agency on Aging 800-892-0890 www.esmv.org