(USA) Inc. Publication - Spring 2013
Transcription
(USA) Inc. Publication - Spring 2013
News A publication for our people, our company and our customers A G4S Secure Solutions (USA) Inc. Publication - Spring 2013 Meet G4S Firefighters who Helped Stop a Blaze at a Loading Dock Quick action by G4S firefighters helped contain a fire that began in a truck at a corporate loading dock in Poughkeepsie, New York. Learn how the G4S team stopped the fire from spreading on page 11. G4S Bank Officers Bust ATM Scammers in Two States G4S officers working with financial partners and police set their sights on stopping ATM scammers who were targeting bank customers. Thanks to the diligent and professional work from G4S officers, police apprehended suspects. The stories on page 10. Two G4S Officers Help Police Solve Missing Persons Case It was late at night when two G4S Officers saw an older woman in a disabled car on the side of the road. Find out why police said it was a good thing the G4S team arrived to help the grateful grandmother. Read the full story on page 3. PLUS: Meet the G4S team that responded quickly to a medical emergency and saved the life of an employee who was choking. Details on page 8. G4S leaders from across North American business units gather for recognition of their client-focused management skills and innovations. The story on page 5. Table of Contents Message from the President Page 2 G4S All Stars Pages 2-3 Letters to G4S Page 4 G4S Leadership Page 5 Serving G4S Communities Page 6-7 G4S Heroes Pages 8-9 G4S Career Center Page 9 G4S Customer Service Page 10 G4S Financial Institutions Page 10 G4S Safety Pages 11 G4S BackStory Page 12 G4S G4SSecure SecureSolutions Solutions(USA) (USA)Inc. Inc. 1395University UniversityBoulevard Boulevard 1395 Jupiter,FL FL33458 33458 Jupiter, Phone:1.800.275.8305 1 800 275 8305 Phone: Website: www.g4s.com/us E-mail: editorial@usa.g4s.com E-mail: editorial@usa.g4s.com Publisher Drew Levine Graphic Design Manager Suzanne McKeon Editor at Large Lewis Pincus Copy and Editorial Assistant Tara Fitzgerald President, G4S North America G4S Senior Director, Marketing and Communications Managing Editor Denise Jakows G4S Communications Manager G4S Manager of Marketing & Creative Services G4S Marketing Assistant Editorial Assistant Liz Erwin G4S Administrative Assistant Graphic Design Passport Publications & Media Corporation All-Stars All-Stars Best People A Message from the President G4S Boston Provides Increased Security after Bombings In recent months, our exceptional work during hurricanes, floods, bombings and civil disobedience has grabbed the headlines. I know there are opportunities every day for our special G4S people to do what their instincts and training have prepared them for as they help our clients respond, react and overcome difficult situations. Recently, I had the privilege of joining our team in Boston to recognize some of our personnel for their exceptional response in the aftermath of the horrific bombing at the Boston Marathon. As you will learn in the story on page two of this issue, we were joined by our customer leadership to say ‘thank you’ to the entire Boston team which is led by General Manager Don Giancioppo. But our outstanding efforts in the wake of the Boston bombings are only part of our G4S story this spring. Since our last issue, we have sent out many certificates of appreciation and recognition for a wide array of extraordinary performances and lifesaving activities. It seems that as we continue to grow as a company, we continue to achieve great things. Here at our Americas Headquarters in Palm Beach County, we are in the midst of an American Heart Association fundraising event that will help the AHA in its mission to prevent cardiovascular disease and educate our community. During the preparation for our support, we looked internally and found, at G4S, we have conducted more than 5,000 CPR classes; we have 380 certified trainers and we have saved 32 lives this year alone! Just recently, I was told of the heroic team in Miami that ran into a building to save the lives of people during a potentially dangerous chemical spill. Their story is on page 11. I initially heard the report on the car radio. When the news broadcaster said the security officers are being called ‘true heroes’. How did I know immediately that the officers were G4S? (L to R) G4S Regional Account Manager Bob Ryan; BoA Senior VP Dylan Anderson; G4S Operations Mgr. Tim Jamieson; G4S Account Manager Robert Sullivan; G4S Bank Captain Anthony Phillips; G4S BPO Joubert Barbosa; G4S Bank Captain Luckny Guerine; G4S BPO Wilson Henri; G4S Bank Captain Jonathan Diaz and BoA Regional Director Gary Finn Boston, MA: The G4S team in the Boston area is receiving national recognition for the outstanding work done in the wake of the terrorist bombings. The day of the bombing, G4S security officers were on high alert at banking institutions, colleges, high rises, hospitals and other corporate client locations because of their close proximity to the crime scene and surrounding areas. Immediately after the Boston marathon tragedy, G4S officers helped client businesses with lock downs, enhanced coverage needs and increased patrols. G4S provided one financial institution with security updates every two hours and maintained contact with all sites and clients as needed. As federal and local law enforcement expanded their search for the bombing suspects and ordered businesses closed, G4S Boston General Manager Donald Giancioppo reported that his office successfully added dozens of patrols and enhanced security coverage for new and existing clients. While "Boston Strong" has been a unifying phrase in the bombing aftermath, it certainly describes the way the G4S office team worked together during the crisis. G4S Officer Meets Dr. Condoleeza Rice Beyond our bravery and professionalism is often another kind of G4S response to challenging situations. The story on page 10 about our team in Minnesota shows our devotion to customer service. The G4S staff helped our customer with the technical support needed to bring a new access control system online and on time. These events and many more like them continue to define our organization. The people who perform these heroic acts are G4S. They perform these acts as individuals working for G4S and our customers. Our training and recruiting programs, our CPO program, BPO and USO programs have delivered for G4S and our customers the finest workforce in our industry. This statement is not a marketing effort or an attempt to sell a prospect, it’s a fact. We enjoy the best people in this business and I couldn’t be more proud of our people and our company and simply wanted to say thank you. Drew Levine President G4S Secure Solutions North America 2 Background Dereck Johnson How long with G4S: 6 years Military Experience: U.S. Army Prior Experience: Detention center officer Interests: Weightlifting, long distance running, LSU football and Lakers basketball Birmingham, AL: Captain Dereck Johnson (pictured) and CPO Waymon Washington provided special security coverage for a reception at a financial corporation. Former U.S. Secretary of State, Dr. Condoleeza Rice, was a special guest at the event. She graciously posed for a photo with Captain Johnson. ‘’ G4S officers and personnel are the best in the security business. Their dedication and passion for their work is unsurpassed. We honor our All Stars because they are men and women of character who lead our teams displaying leadership, discipline, integrity and a “can-do” attitude. G4S Officer Takes Pride in Security, Customer Service on South Florida Rail System Background James Poitier How long with G4S: 7 years Military Experience: U.S. Army Staff Sergeant Prior Experience: New York State Police (L to R) G4S Major Paul Morrison, Asst. Project Manager, SFRTA; CPO James Poitier and Steve Collister, Project Manager, SFRTA Miami, FL: CPO James Poitier, a G4S transit officer assigned to the South Florida Regional Transportation Authority, was recently given high praise for his excellent customer relation skills at the Golden Glades Tri-Rail station. It isn’t unusual for CPO Poitier to personally assist as many as 15-20 of “his passengers” each day to their final destination. In fact, he will often be heard calling Tri-Rail customers by name. CPO Poitier’s commitment to commuters, G4S and Tri-Rail is truly a reflection of his character and dedication to doing the job right. Two G4S Officers Help Police Solve Missing Person’s Case in Texas ‘‘ Luckily the G4S officers did the right thing…someone else could have taken advantage of the situation. ’’ – Texas police officer (L to R) G4S Officers Hugo Galicia and Edward Castillo Harlingen, TX: Two G4S officers are being recognized for helping police solve a missing person’s case. The two officers stopped in the middle of the night to help an older woman whose car was disabled on the side of a road. Officers Hugo Galicia and Edward Castillo found the driver, a 79-year old woman, disoriented and lost. The pair called the local sheriff’s office and when police arrived, they identified the grandmother as a missing person who traveled 500 miles before running out of gas. The woman was reunited with her family and they expressed sincere gratitude to G4S officers Galicia and Castillo for their efforts. Background Hugo Galicia Hometown: Brownsville, TX How long with G4S: 4 years Prior Experience: Detention center sergeant Interests: Enjoys hunting and Houston Texans football Background Edward Castillo Hometown: Brownsville, TX How long with G4S: 6 years Prior Experience: Detention center officer Interests: Enjoys fishing and Dallas Cowboys football 3 Letters to Celebrating Service Employees Celebrating Anniversaries in March 2013, April 2013 35 Years Clarence Willie 30 Years Grahame Michael Fred Billy 25 Years Cecil Mark Curtis Frederick Marilyn Leroy Drew Clayton Blair Jorge Thomas William Joseph 20 Years Robert William David Danny Steven Arthur Eddy Douglas Wayne Mark Frank Richard 15 Years Nathaniel Godwin Roger Debora Dale Clarence Sheila John Miles Donald Michael Craig Bruce Michael J Frank Susan James William Gloria Nilsa Anna Daniel Tonya Anita Daron Leon Oscar Scott Mary Robert Barry David George Teri Ronald Arthur John Edward Ronald Sherman Diane Joseph Jose Henry Joe Bobby John Wilber Derek Victor 10 Years Jacks Green Cincinnatti Miami Gibson Mareth Ericson Howard Jupiter Miami Red Wing Tulsa Kalicharran Garza Walls Staniszewski Smith Baker Levine Shimp Emerson Perez Proell Stang Valenti Baltimore Bay City Bay City Buffalo Detroit Jenkinsville Jupiter Lower Alloways Creek Miami Miami Monticello Monticello Port St. Lucie Sanchez Miller Dannelly Grizzard Clair Brown Esquivel Minnittee Boyle-Parsley Smith Underdue Riggs Bay City Chicago Ft. Lauderdale Jupiter Lower Alloways Creek Miami Miami Miami Nashville Richmond Richmond Tampa Reed Dixon Thomas Gillespie Elkins Manigault Landers Ward Wool Carlton Jurik Perry Sheriff Garner Adams Clinch Growe Harvey Pennybaker Pennybaker Aponte Lugo Roberts Talley Gardner Clarington Ferguson Plasencia Piacelli Santangelo Jarvis Sargent Harris Hickelton Moore Smolinski Godfrey Franciose Riley Charron Henderson Matias McDonald Pacheco Zebrowski Chavez Scott Wise Wells Downing Mora Atlanta Baltimore Birmingham Bloomington Charlotte Columbia Dallas Dallas Delaware Denver Denver Fairfax Ft. Lauderdale Huntsville Jackson Jacksonville Jacksonville Jacksonville Jacksonville Jacksonville Jupiter Jupiter Jupiter Jupiter Memphis Miami Miami Miami Ontario Ontario Portland Portland Richmond Richmond Richmond Sarasota Schenectady Seabrook Seabrook Tampa Tampa Tampa Tampa Tampa Tampa Tucson Tucson Tucson Tulsa Two Rivers Westchester Dan Nguyen David Turner Jeffrey Mabie Kathleen Sartain Thomas Epperly Shane Ruth James Watkins Sahra Ali Evon Allen Bernard Carpenter Joseph Hood Adrienne Hughey Gregory Jones Grady Langley Eric Spann Jacqueline Bailey William Legrand George Shaffer Brian Bachtell Richard Barkdoll Dia Bobbitt Mary Collins-Beatty Janet Whittington Karen McMullin Clifton Smith Debbie Brumfield Beverly Dilley Pierre Charles Charles Patrick Glynn Kathie Holloway Renea Ijams Jussi Ilmonen C Jason Witteveld Laura Carpenter Kevin Quinn Judi Gamble Debra Chambers Betty Pearson Lester Hoy Ervin Chocol 4 Anaheim Anaheim Arizona Arizona Ashland Ashland Ashville Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Austin Austin Austin Baltimore Baltimore Baltimore Baltimore Baltimore Bay City Birmingham Bloomington Bloomington Boca Raton Boca Raton Boca Raton Boca Raton Boca Raton Boston Buffalo Buffalo Charleston Charlotte Charlotte Chattanooga Chicago ‘‘ ’’ Please let everyone know what an amazing employee the company has… Background Eric Pryor How long with G4S: 2 years Military Experience: 7 years, U.S Army Interests: Patriots football, Cincinnati Reds baseball and the “U” football security r To: G4S e of our l Teache n o o o f h c o S lf a eh around, rivate tude on b I was fumbling ti From: P ra g f o d. More tter hile nd helpe bably send a le a flat tire and w a to e e m k a li c I would r. Pryor and I pro or. I had e jack, M ause it was dark Eric Pry th , s r. Pryor le rd b a m u c e g ylight….M bled me be to ass a r d g fo d in a y re ro tr ti b ineptly reassem is nged the t even in tire and ly, he cha ble to figure it ou e for h te th ra d u e c g c a chan to pay him at his een a r, b d a e re c v e a ff e h o th I wouldn’t rwards, k, lifted told me th the d the jac of minutes… Afte ed both and he le b e at m e s s s r a atte right plac e refu m e H a th r. in e in n g g in everythin uy him d le by bein you at least b elp peop els look like. r h o e to ic le rv b — Thank se t ang eing a a b h w is w rd o a I now kn real rew I told him . e m ti t h rig To: G4S From: P atrick E. Hubof I am th e Oklahom night clerk at a motel a City wh ere Offic works se er Todd Y in curity for oung us. He s the abilit eems to y to put have a n it happen end to tr ouble be s. Many fore ti m seen Tod d give fr es, I have person e ally ely of him and his Background own pers self his ti me onal exp others. W ense to e had ite ms stole help Todd Young our prop n from a erty and tr u c k on Hometown: Ada, OK our surv showed Todd go eillance ing past video How Long with G4S: 15 minutes the scen aft e ju months Todd rev er it happened. The nex st 4 Prior Experience: Police iewed th t night, e video was not (even th stationed ough he Officer o door to u s) and sa n our property, b Interests: Teaching firearm That veh ut next safety, hunting and being w a veh icle was been pa icle that currently rt of the to keep a may hav parked a theft ring n extra g e with family t his nex oo the nigh never ha t door lo t before. d a chan d eye on it. Sure c a ti o c e e. Office n! So, he nough, th theft was r Todd Yo anks to T decided averted, ung deta odd’s EX two thiev fine offic ined them CELLEN es are in ers like T T work a u jail with c odd Youn nd harges o ntil OKCPD arriv g. ed. Than dedication, they f theft/bu rglary. T ks to Tod his coun try needs d another many mo re Special Events Celebrating Service in March 2013, April 2013 10 Years Cont’d Top Honors at G4S Gold Club for G4S Leadership Teams Each year G4S celebrates the success of business units and the top leadership teams at the Gold Club celebration in Las Vegas, Nevada. “Choosing the best of the best out of these business units is a challenge,” said Drew Levine, President of G4S Secure Solutions North America. “There are so many worthy contributors. On behalf of all G4S leadership, congratulations to each person listed below.” Secure Solutions (USA) Orlando Aguilera, General Manger – Miami Chris Beck, General Manager – New Orleans/Baton Rouge Brian Black, General Manager – Houston Jim Kondziela, General Manager – Schenectady Larry Pablo, General Manager – Phoenix Nick Paros, General Manager – Baltimore Jim Parrish, General Manager – Tampa Marcus Perdue, General Manager – Philadelphia Dorothy Roth, General Manager – Denver David Serafine, General Manager – Dallas Philip Scott, General Manager – Seattle Kara D’Argenzio, Manager Business Development – Pittsburgh Aaron Fischer, Manager Business Development – Indianapolis Brandon Joffe, Manager Business Development – Anaheim Jim Mullins, Manager Business Development – Charleston, WV Secure Solutions Canada Jonathan Weal, General Manager – Southern Alberta Martin Lemire, Regional Manager – Quebec JD Killeen, Director of National and Regional Sales, Secure Solutions Brian Reid, Business Development Manager, Cash Solutions Youth Services Norma Wynn, Facility Manager RSS Robert Beilke, Nuclear Project Manager Top Account Manager Donald Drent, Operations Manager – Grand Rapids Spirit Award Mary Slattery, Director Systems Support/Implementation Innovation Award Nick Paros, General Manager – Baltimore NATI Director Presents Seminar to ASIS Membership (L toR) Dr. Joseph A. Finley, Jr., Director, G4S North America Training Institute and Ken Worster, Chairman Palm Beach Chapter 254 ASIS International West Palm Beach, FL: Dr. Joseph A. Finley, Jr., Director, G4S North America Training Institute (NATI) provided members of ASIS Palm Beach Chapter 254 with a presentation on Technical Surveillance Countermeasures and its importance for businesses. With more than 37 years as a Special Agent with the FBI, Finley provided valuable information during the seminar about the need to safeguard intellectual property and educate employees about combatting corporate espionage. In addition to his support with ASIS, Dr. Finley is leading and developing the training programs and curriculum at NATI, which is the only ISO-registered corporate university for the U.S. security industry. San Diego Business Development Manager Leads Local ASIS Chapter San Diego, CA: L. Earle Graham, CPP, Manager Business Development in San Diego, has been elected as the Chairman for ASIS International, San Diego Chapter 16. ASIS International is the largest and most prestigious organization for security professionals dedicated to increasing the effectiveness and education of the security industry. Prior to his election as Chairman, Graham served on the ASIS board of directors during the last three years as Treasurer and Vice-Chairman. Tammie James Michelle Ramona Johnny Candice Eric Michael Crystal Calvin Nawon Richard Melvin Edward Rick John Randall Charles Elijah Jon Jessica Kunta John Woodie Brett Angela Michael Leonard Joseph John Alfonso David Jeffery Chedeline Hernan Garth Anthony David Joseph George Tusiga Caroline Jose Dennis Mark Larry Bobby Samuel Joe Tiaoalii Marcus Yeimy Sherman Justin Patrick Christopher Christopher Gabriel Woodrow Rangi Robert Nathan Peter Errol Lee Preston William Regina Terry Javier Roy Sylvester Mike Peter Peter Jose Angel Adeline Sonia Joyce Ann Madalyn Steven Omar Kelly Richard Mark Fernandus Wendell Audrey Robert George Rose Norman Sonja Albert Kathy Daniel Brenda Harold Andrew Jesus Ernesto Carlos Lee Alandis Rogelio Jimmy Robert Vincent Keith Walter Albert Marc Paul William Kurt Raven Charles Dave Yaw Terrance Jose Edward Eliot Bruce Bernard Evert Daniel Walter John 5 Years Gene Jessie Darren Donald Denisse Shaent Ta Fahim Steve Dixon Ferrell Manning Taylor Black Johnson Cofield Lane Overturf Cook Cox Munda Roberson Roy Coppess Falkner Howard Espinosa Keith Miller Cousino Ford Greene Lewis Weiss Ford Mensah Smith Arie Baker Candelaria Kurzban Leigh Mondestin Orozco Pearce Peterson Gilyard Moyer Maury Tusiga Walker Cruzcartagena Davids Gaston Vanstaden Baker Hilty Bolinger Savea Cabudol Castellanos Strickrott Cumming Meehan Vasso Vidro Wilson Kinchen Ranirikoi Watkins Paske Stanich Wittstock Bosley Gray Swafford Kent Roberts Rodriguez Powell Davis Sheldon Puol Kraft Martinez Santos Tertilien Williams Winbush Odom Phelps McMahon Martinez Fitzhenry Slape Norinsky Branch James Lowery Chapman Monroe St Germain Firebaugh Foots Gilliam Osuna Silva Jones Schmid Lomibao McClaskey Gamboa Limon Cox Morris Padua Manglicmot Bessette Marrone Sankey Sevrie Vining Beaudoin Skogstrom Smith Young Joyner Post Zaragoza Osei Thompson Acevedo Oneal Rosado Tardy Zlu Gibson Johnson Knox Bohuniek Chicago Chicago Chicago Chicago Cincinnatti Cincinnatti Columbus Columbus Columbus Dallas Dallas Dallas Dallas Dallas Davenport Davenport Davenport Denver Denver Denver Detroit Detroit Detroit Detroit Detroit Fairfax Fairfax Fairfax Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Myers Ft. Myers Honolulu Honolulu Jackson Jacksonville Jacksonville Jacksonville Jupiter Kansas City Kansas City Las Vegas Las Vegas Los Angeles Los Angeles Los Angeles Lower Alloways Creek Lower Alloways Creek Lower Alloways Creek Lower Alloways Creek Lower Alloways Creek Memphis Memphis Miami Milwaukee Milwaukee Milwaukee Minneapolis Minneapolis Minneapolis Nashville Nashville New York City Norfolk Oklahoma City Oklahoma City Omaha Ontario Orlando Orlando Orlando Orlando Orlando Pensacola Pensacola Phoenix Port St. Lucie Portland Portland Reno Richmond Richmond Richmond Riverside Riverside Riverside Roanoke Sacramento Sacramento Sacramento Sacramento Salt Lake City Salt Lake City San Diego San Diego San Fernando San Fernando San Francisco San Francisco San Francisco San Jose Sarasota Sarasota Schenectady Schenectady Schenectady Seabrook Seabrook Seabrook Seabrook Seattle Seattle Seattle Somerset St. Louis Tampa Tampa Tampa Tampa Tampa Tulsa Tulsa Tulsa Westchester Pietz Soto Warren De Montigny Figueroa Gill Haq Intuvisankul Albuquerque Albuquerque Albuquerque Anaheim Anaheim Anaheim Anaheim Anaheim 5 Serving Communities G4S Boca Makes It a Beach Day It Takes a Strong Security Officer to Wear Pink G4S Boca Raton Team: Brittany Barnes, Robert Barnes, Lloyd Goss, Brian Runge, Dave Trimm, Andrew Rodgers, Tom West, Robert Tallman, Trudy Baxter, Frank Hernandez, Rebecca Payner, Veronica Jimenez, Park Ranger Marie Fiore, and Volunteer Ranger Carolyn Steward. Not pictured: Alan Payner, Peggy Hernandez and Katelynn Hernandez Boca Raton, FL: The G4S Boca Raton office helped the entire community with a beach clean-up project. The event was organized by the officers at the Boca Woods community and led by Security Director, Major Walter Andres and Area 4Supervisor Alan Payner. Many of the G4S team members made the beach clean-up a family outing. The Parks and Recreation Department honored the G4S team by posting the team picture on the Palm Beach County Facebook page. G4S Joins ‘Chillin’ Fundraiser as Thousands Take the Icy Plunge Pensacola, FL: G4S Officer Waymon Hurd was part of the G4S team that supported the American Cancer Society’s Making Strides Against Breast Cancer 5K Walk. Officer Hurd distributed pink beads (pictured) for race participants. G4S Pensacola Office was the Bronze Sponsor at the 10th annual event. G4S Schenectady Makes Cancer Walk a Family Event 20 G4S officers and supervisors participated in the 17th annual Special Olympics Maryland Polar Bear Plunge Annapolis, MD: The G4S Baltimore office participated as the official security provider at the 17th Annual Special Olympics Maryland Polar Bear Plunge. During the weekend event, 15,000 plunge participants take a quick dip in the chilly Chesapeake Bay to raise funds for Special Olympics Maryland. To date, more than $25M million has been raised in this event. 6 Schenectady, NY: G4S employees and family members from upstate New York, Western Massachusetts and Vermont participated in the annual Making Strides Against Breast Cancer Walk. Together the G4S team raised more than $1,200 that will be used to support programs and research in the fight against breast cancer. Profile Celebrating Service in March 2013, April 2013 5 Years Cont’d G4S Volunteers Go ‘Texas Style’ for the United Way (L to R) Herschell and Keith Thomas, Project Manager, BASF Port Arthur; Barbara Holthaus, Human Resources Specialist; Ernestine Davis, Project Manager ,BASF Beaumont; Miracle Burns, Area Supervisor IV PORT NECHES, TX: G4S employees participated in the BASF TOTAL Petrochemical LIVE UNITED 5K RunWalk. The G4S team laced up their sneakers and donated more than $1,500 to the worthy cause. Proceeds support the work of the United Way of Mid and South Jefferson County and its community partners. Regulated Security Solutions Seabrook Team Takes the Plunge in Memory of Fellow Officer Seabrook, NJ: A group of G4S employees helped raise funds for Special Olympics by participating in the annual Penguin Plunge held at Hampton Beach. The officers named their team “Seriously” and dedicated this year’s effort in memory of Officer Michael Gazeaud, who was killed last fall in a motorcycle accident. The team members took the plunge into the icy waters of the Atlantic Ocean raising $5,000 for Special Olympics. (L to R) front row: Paul Morani and Nicholas Ahern. (Back Row) James Bacon, John Francoise, William Clevette, Mark Jackson and Patrick Howe Po Michael George Ronell Grant Hilaria Juan Francisco John Thomas Robert John Andre Corey Michael James David Kareem Wallace Kola Greg Latekeyia Christopher Sean Stacey James Jamar Stephen Louverta Edward John Kintra William Craig Shantel Nicholas Raymond John Habib Nimeta Charles Dennis LeShaun William William Pamela Darlene Tausha Jody Roberto Johnathan Cortney Nathan John Lisa Enoch Gregory Casey Ryan William Vickie Rose Michael Larry Tyler Joshua Barbara Krysta Gregory Shane Timothy Christopher Jamie Donnetta Erica Nixon Robert Johane Brian Wayne Wanda William Angelo Helen John Hans Ernest Victor Rodney Steve William Susana Matthew Thomas Lamaar Michael James Fabian Mary Robert Nelson Ralph Thomas Antonio Charity Donald Ryan Alemtsehai Alex Jovan Jeffvari Eyasu Roberta Michael Michael Steve Rickey Frank Robert Janet Anthony Antoinette Robert Hollie Brian Antonio Ricardo Sherwin Gayle Evelyn Jack Jonathan Robert James Leo Dennis Kenneth Larry Edmund Tonia MaryEllen Tonja Li Anaheim Robles Anaheim Whited Anaheim Brown Arizona Bullock Arizona Burcham Arizona Cardona Arizona Esparza Arizona Glenn Arizona Johnson Arizona Manning Arizona McCue Arizona Wilkerson Arizona Chandler Ashland Creswell Ashland Galloway Ashland Sydoriak Ashland Ford Ashville Mooney Ashville Adelugba Atlanta Carter Atlanta Glover Atlanta Hieber Atlanta Higdon Atlanta James Atlanta Kelly Atlanta McGill Atlanta Muyaga Atlanta Saint Victor Atlanta Skaggs Atlanta Stump Atlanta Swanson Atlanta Walker Atlanta Waltamath Atlanta Jones Austin Martinez Austin Martinez Austin Powell Austin Fall Baltimore Howze Baltimore Miller Baltimore Morris Baltimore Robinson Baltimore Ruth Baltimore Smith Baltimore Taylor Baltimore Braud Baton Rouge Jones Baton Rouge Bradley Bay City Campos Bay City Hahn Bay City Hall Bay City Head Bay City Hutson Bay City Hutson Bay City Roberson Bay City Tripp Bay City Watkins Bay City Whitlock Bay City Thompson Biloxi Rutley Birmingham Butler Bloomington Cathey Bloomington Davis Bloomington Eades Bloomington Evans Bloomington Fisher Bloomington Fluty Bloomington Grubb Bloomington Harshbarger Bloomington Holton Bloomington McDaniels Bloomington Shaver Bloomington Watkins Bloomington Allen Boca Raton Ciceron Boca Raton Petermeyer Boca Raton Tillery Boca Raton Brewster Boston Gardiner Boston Lessard Boston Marquis Boston Manzella Buffalo Meinhart Buffalo Stachewicz Buffalo Wakefield Buffalo Johnson Caifornia Macias California Natale California Nelson California Ogilvie California Santoyo California Sipe California Smith California Thomas California Tyler California Zervos California Campos California Hodge Casper Kizzee Charleston Lively Charleston Shumar Charleston Aiken Charlotte Bundick Charlotte Chepkirui Charlotte Goodman Charlotte Harden Charlotte Negusse Charlotte Pizarro Charlotte Russell Charlotte Small Charlotte Tsegai Charlotte Whitaker Charlotte Daigneault Chattanooga Hoss Chattanooga Howie Chattanooga Otinger Chattanooga Cano Chicago Creed Chicago Diaz Chicago Gary Chicago Guy Chicago Houston Chicago Jennings-Williams Chicago Johnson Chicago Moore Chicago Ocampo Chicago Perkins Chicago Wigdahl Chicago Williams Chicago Adams Cincinnatti Ankenbauer-Ruehl Cincinnatti Plogman Cincinnatti Fabian Cleveland Lanaghan Cleveland Luebke Cleveland Markelonis Cleveland Ratliff Cleveland Sords Cleveland Governor Columbia Mackinnon Columbia Reid Columbia 7 Heroes Celebrating Service in March 2013, April 2013 5 Years Cont’d Telfair Gregory Jill Amber Kevin Daniel Stephen Latigo Darlene Mark Jacques David Chet James Wayne Ramyendra Andrew Randolph Robert Anthony Elizabeth Lois Francis Leonard Michael Devon Catherine Sydney Michele Douglas Elmer Heather James Richard Oscar Perry John Larry Ronald Cherie Gregory Adam Mark Lonnie Lakeisha Kevin Cherie Michael Richard Jose Jaime Maribel Ruben Roland Donald Joseph Matthew Charles Matthew David Dewayne Harold Horace Yvonne Frederick Robert Clifton Nikolay Matthew Diamond Yves Eric Joy Senneth Marcia Sean Maria Valdes Melbourne Success Earl Leeta Donald Robert George Richard Charles Joseph Johnny Jane Patrick Sultan Travis Harry Troy Mark Godosakahi Marshal Jeffrey James Kenneth Richard Tony Chad James Shane Shelia Matthew Frederick James Mustafa David Russell Constance Josephine Mark Fred Mathew Daniel Eric Marylou Cesar Sherronica Christina Michael Edwin Kathy Kirk LaShawn Gary Connie Belinda Kyle Rozivito Percy Ebony Shelia Michael Rae Scott David Jennifer 8 Rogers Sulser Frattini Herbert Holshuer Hunter Kyle Sharon Street Warner Wyatt Steward Varner Baker Catts Choudhury Crawford Douglas Gibble Parker Petry Reed Rhoades Shannon Staab Streett Trakas Walden Wright Eppert Hawes Hickey Jones Kellett Soto Traywick Trevino West Armstead Beckhorn Dabney Daggs Danna Henderson Johnson Justice Lancaster Linton Nixon Alarcon Bautista Lara Lascano Aboagye-Bonsu Albert Bright Christmas Dangerfield Finch Haney Morgan Buffong Collins Collins Foxworth Gabler Goodly Gueorguiev Illes James Jean Jones Knight Lewis Lynch McMillian Nelson Pierre Smith St Fleur Stevens Valdez Barton Browning Gradus Johnson Kirby Lema Merilien Poirier Ryan Asghar Carter Clarke Dukes Henderson Jordan Kelly King McIntosh Newsome Pace Parton Powell Safriet Street Troxler Cohen Mansfield Mohr Sheibaka Yaple Henion Pua Tanimoto Brand Burkhart Charles Cummings Spiezio Tambalo Velasquez Spiller Willmore Blevins Morrow Dixon Kennedy Shepard Stevens Stevens Tate Wiggington Hoskins Rhines Coney Lundy Marino Ventura Crutchfield Montague Sonne Columbia Columbia Columbus Columbus Columbus Columbus Columbus Dallas Dallas Dallas Dallas Davenport Davenport Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Delaware Denver Denver Denver Denver Denver Denver Denver Denver Denver Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit El Paso El Paso El Paso El Paso Fairfax Fairfax Fairfax Fairfax Fairfax Fairfax Fairfax Fairfax Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Myers Ft. Myers Ft. Myers Ft. Myers Ft. Myers Ft. Myers Ft. Myers Ft. Myers Ft. Myers Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Greensboro Harrisburg Harrisburg Harrisburg Harrisburg Harrisburg Hilo Hilo Hilo Honolulu Honolulu Honolulu Honolulu Honolulu Honolulu Honolulu Houston Houston Huntsville Huntsville Indianapolis Indianapolis Indianapolis Indianapolis Indianapolis Indianapolis Indianapolis Jackson Jackson Jacksonville Jacksonville Jacksonville Jacksonville Jupiter Jupiter Jupiter G4S Team Responds with Life-Saving Professionalism Cedar Rapids, IA: The G4S team at a large corporation worked quickly with emergency responders to help save the life of an unconscious employee. G4S Officer Kelah Daniels called 9-1-1 and dispatched Officers Allan Gansemer (pictured) and Julius Hudson to the scene. Officer Gansemer assisted the EMS crews who used an AED to save the employee’s life. ‘‘ The way these three officers worked together during this emergency and the proficiency that they exhibited during their day to day activities makes be proud to be their supervisor. ’’ —Tina Wallace, G4S Area Supervisor Background Allan Gansemer Hometown: Sheirll, Iowa How long with G4S: 2 years Prior Experience: Campus security Interests: Miami Dolphins football G4S Team Responds to Medical Emergency, Saves Life Newark, NJ: The G4S security members at a call center are being credited for quick work that helped save the life of an employee who was choking. G4S Security Supervisor Angela Rosado activated her team after receiving a report that a woman on the third floor of the building was choking. The G4S team called 9-1-1 and then secured an elevator to expedite emergency crews to the scene. Rosado found the woman was turning blue because of a lack of oxygen. She quickly performed the Heimlich maneuver and the obstruction was dislodged allowing the employee to breathe normally. Congratulations to the entire G4S team: Angela Rosado, Daronoa Daniels, Aline Rogers and Parviz Behrooz. (L to R) Ira Nydick, Unit Manager; Thomas Butler, Unit Manager; Stephen Cartwright, G4S Project Manager; Angela Rosado, G4S Site Manager; Colby Miller, Protective Services Manager and Jerome Donohue, Site Leader G4S Officer Stabbed, Saves Three from Harm (L to R) Bill O’Brien, G4S General Manager; Anthony Cano, G4S Area Supervisor; G4S Officer Elizabeth Jackson; Joe Leisten, Asst. VP, Citi Security Services; Dan Waliczek, VP, Citi Security Services; Chad Tancil, G4S Operations Manager Chicago, IL: G4S Officer Elizabeth Jackson is being honored for her efforts to help victims who were involved in a multi-vehicle car accident. Officer Jackson heard the crash while on regular patrol and ran down the street to help those who were injured. The man who caused the accident then approached Jackson with a knife and stabbed her in the back. Although she was injured, Officer Jackson diverted attention away from the crash victims and she was able to prevent countless injuries to others. When Chicago Police arrived, the knife-wielding man refused to drop his weapon and they were forced to shoot him to disarm him; He was then taken into custody. Officer Jackson’s injuries were minor and she returned to work shortly after the incident. Heroes Celebrating Service in March 2013, April 2013 5 Years Cont’d G4S Officers Disarm Man with Knife at Hospital (L to R) Dan Basik, G4S General Manager; Sergeant Oliver Burrell; Janet Teer, DCH General Counsel; CPO Cornelious Cutts; Emily Avery, DCH Director of Risk Management Northport, AL: Two G4S officers are being honored for their skills and actions to diffuse a potentially dangerous situation involving a patient with a knife who was causing harm to himself. Sergeant Oliver Burrell and CPO Cornelious Cutts intervened when they saw the incident outside the emergency department. The team prevented the man from causing greater harm to himself, while ensuring the staff, patients and others inside the hospital remained safe. Background Oliver Burrell How long with G4S: 4 years Military Experience: 20 years, U.S. Navy engineer Interests: Fishing and Miami Heat basketball Background Cornelious Cutts How long with G4S: 6 years Prior Experience: Corrections Officer Interests: Music and Baltimore Ravens football Career Center Career Center Offers Opportunities to Grow with G4S Register with the G4S USA Career Center TODAY and get access to the largest database of employment opportunities including positions with G4S Secure Solutions (USA), G4S Youth Services and G4S Compliance & Investigations. STEP ONE: SIGN IN WITH YOUR EXCLUSIVE PIN The G4S Employees Only PIN gives you exclusive access. As a G4S employee, you are able to see ALL open positions, including those which are only announced internally. The web address for G4S employees is: usajobs.g4s.com/alljobs G4S Employees must use the new PIN: 53168 Remember: This PIN is for current G4S employees only! Applications from external applicants will NOT be processed. STEP TWO: REGISTER To ensure that hiring managers and recruiters are alerted if your profile matches any current job openings, you must register. Even if you’re not ready to apply for a new position, registering ensures that you can explore EVERY job available including those that are only announced internally. You can also opt to receive job alerts based on the criteria that you establish. STEP THREE: UNLOCK NEW OPPORTUNITIES! Once you’ve registered, you can view and apply for jobs. Use the power of the G4S Career Center to explore new career paths and continue growing with G4S. STEP FOUR: TELL YOUR FRIENDS We encourage you to share the G4S Career Center with your friends and family. The web address for external job seekers is: usajobs.g4s.com David James Harlan Crystal Jaret Edith Brett Bill James Timothy Donald Benjamin Amparito Sumit Joseph Heshima Maria Louis Danny Randy Charles Alejandro Raymond Brandon Robert Joseph Matthew Chad Carlito Michael James Montreal Keith Naquita Anthony Takevia Alan Oliver Colin Darren Luis Carlos Mario Cesar Donnie Andrew Lynn Jay Mustapha Charles Deontaye Victor Alexandra Eric Adam David Richard Bernard David Sai Scott Gregory Dave Joseph William Martin Michael Philip George Marc Darlene Vincent Gregory William Elvis Larry Javier Sabahat Naomi Allen Dirk Jezreel Gerald Douglas Eugene Kevin Michael Tony Aimee Felicia Corwin Xeetha Justin Angel Kyle Justin Alisa Tommy Jose Chamara Beyonca Yvonne Hubert Bobby James Maurice Michelle Joseph Lex Leonard David Tracy Spencer Emmanuel Taja Jon George Peter Josue Virlee Michael Greg Selena Scott Joseph Ronald Michael Jessamine Joshua Harvey Patti Jeremy Sarah Patrick Nawal Jonathon Vosibua 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Wilson Eddie Barnes Willie Chambers Richard Clemens Wayne Hyde Daniel Azevedo John Crouthers Eddie Davenport William Dwyer Cathy Maclean Laverne Scott-Garner Ronald Waggoner Alisa Watkins Lorrie Watkins Ricardo Martinez Samuel Perez Chris Rodriguez Gianno Santana Shawn Only Steven Bays Ronald Farrow Dallas Childs Tina Colvin Dale Harrold Jordan Park Jonathan Woods Robert Ames Brad Fredericks Michael Ward Daniel Ambrose Paul Black Mario Chavez Domenico DiPietrantonio James Gallagher Richard Heckel Kerns Jeudy Shaun Light Melvin Moyer Robert Pascuzzi Sharon Servello 10 Raleigh Raleigh Raleigh Raleigh Raleigh Raleigh Red Wing Reno Richmond Richmond Richmond Richmond Richmond Richmond Richmond Richmond Richmond Richmond Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Riverside Roanoke Roanoke Roanoke Roanoke Sacramento Sacramento Sacramento Sacramento Sacramento Sacramento Sacramento Sacramento Salt Lake City Salt Lake City Salt Lake City San Antonio San Antonio San Diego San Diego San Diego San Diego San Diego San Diego San Diego San Diego San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Fernando San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Jose San Jose Sarasota Sarasota Sarasota Sarasota Sarasota Sarasota Sarasota Schenectady Schenectady Seattle Seattle Seattle Somerset Somerset Somerset St. Louis St. Louis St. Louis St. Louis Tampa Tampa Tampa Tampa Tampa Tampa Tampa Tampa Tampa Texas Texas Texas Texas Toledo Tucson Tucson Tulsa Tulsa Tulsa Tulsa Tulsa Vernon Vernon West Palm Beach Westchester Westchester Westchester Westchester Westchester Westchester Westchester Westchester Westchester Westchester Westchester ‘‘ …These four willingly took on tasks to meet deadlines… Their contributions are a significant reason why this project has been as successful as it is. —Security Operations Supervisor ’’ (L toR) Jim Radi, Supervisor, Security Operations; Scott Goodson, Manager, Corporate Safety & Security; Isaac E. Luten IV, G4S General Manager; G4S Security Officers: John Chesnutt, David Sura, Lucas Forster and Angie Bredemus Minneapolis, MN: A client is giving special recognition to several G4S officers for their support and teamwork in implementing a new access control system across several corporate locations. G4S officers John Chesnutt, David Sura, Luke Forster, and Angela Bredemus went above and beyond to serve the client’s needs with great attitudes and leadership. These G4S officers accepted the enormous challenges to simultaneously train and then convert the access control system nationwide. With their vigorous efforts, these four G4S officers managed to meet multiple deadlines, convert 3,000 profiles by entering new badge numbers into each file, and then generating new access badges for each person. Thanks to their attention to detail, the conversion was accurately completed avoiding all potential negative impacts, such as unauthorized access to secured areas and security department audit discrepancies. Financial Instutions Bank Officers Help Law Enforcement Solve Crimes (L to R) Donald Giancioppo, General Manager; G4S Officers Martin King, Bill Doucette (holding plaque) and Terry Sawyer (behind); Mike Welch, Site Manager; Rich Amoroso, Regional Vice President and Gary Miller, BoA Regional Manager Belfast, ME: A proactive G4S team is being honored for helping authorities apprehend a person who was caught tampering with an ATM. The G4S team called bank officials after officers first detected the ATM tampering. G4S officers and police authorities set up a 24/7 surveillance initiative. When the suspect returned, the surveillance allowed the officers to quickly identify him and he was immediately apprehended. He is now facing felony charges. G4S Bank Officer’s Essential Information Stops Scammer West Palm Beach, FL: Officer Mulraine (Max) Padmore (pictured left) received recognition from G4S General Manager Ed Rodriguez, (pictured right) for his outstanding work as a Bank Protection Officer. When Officer Padmore was alerted to an ATM scammer, he noticed a suspicious person and recorded a car license plate number for the Palm Beach County Sheriff’s Office and bank security teams. The license plate information led police to catch the suspect who was ultimately arrested for ripping-off 30 people. The bank sent the thank you letter (below) to G4S. ‘‘ I would like to recognize Bank Protection Officer Mulraine (Max) Padmore for all his hard work involving an ATM case. He was proactive in capturing a (car) tag number of a suspicious person. With the information, law enforcement found the suspect took advantage of several victims at three different bank locations …Max’s effort helped minimize fraud. Thank you for your hard work and partnership —Letter from G4S financial client protective service manager ’’ Safety G4S Fire Team Contains Blaze at Loading Dock (Photo, left) G4S and municipal fire crews were confronted with a smoky blaze. (Photo, right) The tractor trailer truck was removed from the loading dock to keep the fire from spreading. Poughkeepsie, NY: Quick action by G4S firefighters helped contain a fire that began in a truck at a corporate loading dock. When the G4S team arrived, they found heavy smoke (pictured, left) from a tractor trailer inside a bay. Arlington Fire District was dispatched to assist G4S teams. Because of the quick action by crews, the fire was contained and did not spread into the building. The G4S team received praise from our corporate partner. G4S Officer Finds Propane Leak, Saves Facility and Employees from Harm G4S Officer Sees Fire, Helps Save Home St. Petersburg, FL: USO Kim Kirschner is being credited with helping to contain a fire inside a carport at a home across the street from his regular post at a condominium association. Upon seeing the blaze, the G4S officer called 9-1-1, grabbed a fire extinguisher and started attacking the flames. Just as the extinguisher was running out of fire suppressant, the fire department arrived. The house is still standing today thanks, in part, to USO Kirschner’s quick actions. Miami Team Saved Lives, Called Heroes by Emergency Officials (L to R) Lt. Ryan Levy; CPO Alain Urquiola; CPO Nick Bognonawicz ; CPO Cameron Philip; CPO Luther Janvier ; Area Supervisor Dwayne Harris; CPO Myth Louis-Jeune and CPO Jonathan Befus (L to R) G4S officer David Jefferson and Evan Adams, G4S Site Manager Newington, NH: A G4S Officer is being honored for demonstrating quick thinking and a professional response when he realized a forklift was leaking propane gas at a client’s facility. Officer David Jefferson responded by safely evacuating employees and notifying the fire department. Thanks to his actions, Officer Jefferson helped avert a significant safety threat at the facility. G4S Officer Treated for Smoke Inhalation, Stopped Fire from Spreading Miami, FL: G4S team members at a metals plant are being hailed as heroes for quickly finding a chemical spill, pulling employees out of the deadly liquid and then carrying them to safety. Fire rescue officials decided not enter the building because of the volatile situation. So, Lt. Ryan Levy, CPO Alain Urquiola and CPO Nick Bognonawicz put their lives on the line when they decided to rescue two employees who fell motionless in a chemical spill. The men ran into the spill area, putting themselves in contact with the dangerous chemical as they brought out the employees to safety. G4S Security Director David Struhl, CPO Cameron Philip, CPO Myth LouisJeune, CPO Luther Janvier and CPO Jonathan Befus helped to evacuate the employees and supported emergency crews by setting up a staging area where fire rescue personnel attended to the victims. The G4S team worked fast and professionally—ultimately saving the lives of the two men who fell in the chemical and the countless other employees who were working at the plant. Fire rescue officials reported to the news media that the security team members who ran back into the building to save the employees are heroes. Herndon, VA: G4S Lieutenant Omar Haji Mohamed is being honored for his heroic efforts at a large client building where his quick action and decisive thinking kept the fire from spreading and causing serious property damage. Lt. Mohamed was briefly hospitalized for smoke inhalation, but has since been cleared for duty. 11 DHA SAFETY Act Designation ISO 9001:2008 ©2013 G4S Secure Solutions (USA) Inc. G4S Secure Solutions (USA) Inc. 1395 University Boulevard, Jupiter, FL 33458 Phone: 1.800.275.8305 Website: www.g4s.com/us E-mail: editorial@usa.g4s.com Honolulu, HI: For more than ten years, G4S has been proud to be a big part of the security team at the Pro Bowl events. This year, G4S provided security at the stadium during the game, at practice locations and at several pre-game celebration sites. During the TV broadcast, G4S Chief Operating Officer, Danny Grizzard, was caught on camera field side getting a good view of the action. G4S General Manager Lee Burgwinkel reported more than 200 officers provided crowd control, perimeter patrols, gate access and security checks at several different events during week-long all-star football celebration. Congratulations, G4S Hawaii. G4S Makes Appearance at Football Pro Bowl BackStory