who`s who guide - cruisingpoweruk.co.uk

CRUISING FOR EXCELLENCE
TRADE SUPPORT
MICHELLE RUSSELL
HEAD OF TRAINING
UK & IRELAND
NICKI LEWIS
HEAD OF TRADE
SUPPORT & PLANNING
Emlrussell@rccl.com
T 01932 834 239
Enlewis@rccl.com
T 01932 835 923
WOW Skating with Robin Cousins onboard Independence of the Seas®.
FACT I was born in beautiful South Africa.
WOW I have been working here for almost 24 years!
FACT I have about 72 pairs of shoes. The highest heels are 5.5 inches
on my Jimmy Choo’s.
GARETH JONES
SENIOR TRAINER
SOUTH
NATASHA WARREN
TRADE SUPPORT
EXECUTIVE
Egjones@rccl.com
T 01932 834 200
Enwarren@rccl.com
T 01932 834 291
WOW Having many of my cruise preconceptions shattered through
completing the CFE modules.
FACT I support English football but with rugby I’m 100% Welsh!
WOW Booking Vegas for my birthday!
FACT I’ve been a hair model for TRESemmé and Redken.
SHARON WILSON
TRAINER
UK & IRELAND
GEMMA LOVELL
TRADE SUPPORT
EXECUTIVE
Eswilson@rccl.com
T 07525 950 801
Eglovell@rccl.com
T 01932 834230
WOW Coming face to face with a large hungry brown bear on my Alaska
cruise shore excursion.
FACT I was an extra on Coronation Street… in the Rovers!
WOW Walking on stage to receive a 2.1 in Tourism Management
and Cruise Shipping.
FACT I worked in Cyprus as a lifeguard over a summer season.
JADE BERRY
TRAINING COORDINATOR
UK & IRELAND
KENNY MOORE
TRADE SUPPORT
EXECUTIVE
Ejberry@rccl.com
T 01932 834 290
Ekmoore@rccl.com
T 01932 834 313
WOW My anniversary dinner in 150 Central Park on Allure of the Seas®.
FACT I used to be a roller-skating newspaper vendor!
WOW My claim to be the world’s BEST body boarder on FlowRider®.
FACT I coached a women’s rugby squad of 25.
RUBY WAKE
AUTOMATION TRAINER
UK & IRELAND
WHO’S WHO GUIDE
Erwake@rccl.com
T 07850 311 471
WOW The moment agents realise how much time and money they’ll save
with our automation tools.
FACT I’ve a pug called Bo, a boxer called Benson and a British Blue cat called Lola.
HERE, ONE WORD SAYS IT ALL.
January 2014
cruisingpower.co.uk cruisingpower.ie
royalcaribbeantravelagents
DIRECTORS
KEY ACCOUNT MANAGERS
MAJOR ACCOUNT MANAGERS
STRATEGIC ACCOUNT MANAGERS
STUART LEVEN
MANAGING DIRECTOR
UK & IRELAND
COLIN RILLIE
SCOTLAND &
NORTHERN IRELAND
DAVID SANDERSON
SCOTLAND
& NORTH
DAVID HEARN
CRUISE SPECIALISTS
Esleven@rccl.com
T 01932 835 973
Ecrillie@rccl.com
T 07771 955 938
Edsanderson@rccl.com
T 07525 950 333
Edavidhearn@rccl.com
T 07768 421 305
WOW With our most innovative and exciting ships coming to Europe plus a
raft of major announcements coming up, where do I start?
FACT I recently spent six months travelling around Europe and North Africa
in a camper van with my family.
WOW Royal Caribbean®’s AMAZING ‘Dancing on Ice’ show.
FACT I’m terrified of flying — I want to cry every time I take off.
WOW My first Zip Line experience on Oasis of the Seas®.
FACT I make the best pancakes and homemade jam in the whole world!
WOW Climbing the Sydney Bridge, during an electrical storm.
FACT I have a caravan, yes I know I’m not old enough!!
BEN BOULDIN
DIRECTOR OF SALES
UK & IRELAND
VICKY BILLING
NORTH
ANGELA HALL
CENTRAL
ANDREA STAFFORD
TUI
Ebbouldin@rccl.com
T 01932 834 436
Evbilling@rccl.com
T 07747 795 723
Eahall@rccl.com
T 07920 746 785
Eastafford@rccl.com
T 07834 336 285
WOW Taking on the role of director of sales for Royal Caribbean®.
FACT We’re all mad keen Arsenal supporters in our house including my two
and five year old kids.
HEAD OF SALES
STEVE WILLIAMS
HEAD OF SALES
UK & IRELAND
Estwilliams@rccl.com
T 07920 476 783
WOW Sailing out of Hong Kong harbour on Rhapsody of the Seas®
with cocktail in hand.
FACT My best friends include 80s pop group Five Star and Loose Woman
Carol McGiffin.
USEFUL CONTACTS
WOW When I first saw the Centrum on Brilliance of the Seas®.
FACT It took me 11 times (yes 11) to pass my driving test!
WOW Seeing whales for the first time in Alaska.
FACT I’m training to be a Duke of Edinburgh Award teacher.
NICKI QUINTANA
CENTRAL
DAVE CHIDLEY
SOUTH &
SOUTH WEST
JENNY LYONS
TCCT
Eniquintana@rccl.com
T 07920 476 781
Edchidley@rccl.com
T 07919 887 683
Ejlyons@rccl.com
T 07919 492 833
WOW Swimming with stingrays in Cozumel.
FACT I appeared on Top of the Pops — dancing in a cage behind
Human League!
WOW Watching the launch of Jewel of the Seas®.
FACT I’ve recently become a father for the first time, to baby Louis.
Trade Support — 01932 834 379
royalcaribbeantravelagents
For all the latest offers, campaign
information and incentives,
visit cruisingpower.co.uk
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WOW The amazing news that Anthem of the Seas® will be based
out of Southampton for 2015.
FACT I LOVE football! I’m a season ticket holder at Stoke City.
ANDREA KEEBLE
SOUTH & SOUTH WEST
JENNY RAFTER
IRELAND
STEPHEN JOYNER
CONSORTIA
Eandreakeeble@rccl.com
T 07808 642 910
Ejrafter@rccl.com
T 00353 (0) 86 805 8500
Esjoyner@rccl.com
T 07919 492844
WOW Seeing my childrens’ faces light up as they watched the
DreamWorks® Parade on Liberty of the Seas®.
FACT I have a sticker phobia — weird but true!
WOW The launch of Oasis of the Seas® in Fort Lauderdale.
FACT Even though I don’t have a head for heights, I have flown
a plane and jumped out of one at 12,000 feet.
Trade Reservations (UK) — 0844 493 4070
Trade Reservations (ROI) — 1 800 932 607
WOW Sailing out of Venice on Splendour of the Seas®.
FACT Despite working in travel, I have a fear of flying — I would rather
be on a ship any day!
JENNIFER CALLISTER
IRELAND
Ejcallister@rccl.com
T 00353 (0) 86 822 7010
WOW Crossing the Arctic Circle in a sleigh pulled by reindeer.
FACT I was a holiday rep for six years in the Canary Islands, Corfu and Portugal.
WOW My first step onboard a Royal Caribbean® ship. That’s when I knew
where my future lay.
FACT I promised my wife I’d do a sky dive if she did. She has, so it is my
turn now. Yikes!