Annual Report 2009 - Delisle Youth Services

D E LISLE YOUTH SERVICES ANNUAL REPORT 2008-2009
Count us in.
We’re ready
To reach our full potential
with the incredible support
of people who care.
4
Annual Report 2008-2009
Delisle Youth Services
5
A MESSAGE FROM THE BOARD PRESIDENT AND EXECUTIVE DIRECTOR
Inspiring New Horizons
Every year, we receive many notes of thanks from youth
and their families. One mother recently wrote, “these words
just do not express my gratitude for the work Delisle
put into helping my son find a way to live his life, all the
while struggling with his emotional difficulties. I think
that you literally saved his life.”
This was a poignant testimony to the power and meaning
of our work at Delisle Youth Services, and one that guided
us as we planned for the future. This was our year to
create a Strategic Framework. With our commitment to
excellence and in the spirit of remaining relevant, we
wanted to explore every opportunity. We wanted to bring
the community together to find new ways to
help young people struggling with mental
health issues and complex special needs.
Our goal was nothing short of new
inspiring horizons – for Delisle and
the thousands of people who turn
to us every year.
It all began, as these things
do, with an environmental
scan. We reviewed the political
environment, considered the economy, explored the
latest non-profit organizational models, analyzed service
trends and identified areas of urgent need. We surveyed
staff – our greatest asset – and received an overwhelming
90% response rate. We held focus groups with youth,
families and community partners. We interviewed donors
and funders. All were generous in voicing their hopes and
desires for the future.
Most strategic planning consultations end here. But
not for Delisle. On a snowy evening in January, we stoked
the fires of our minds with “Generative Conversations”
featuring Helena Shimeles, Executive Director of Young
Diplomats; Hon. Kathleen Wynne, Minister of Education;
Alan Broadbent, CEO of Avana Capital and co-chair of
the Maytree Foundation; and Dr. Sarah Flicker, a public
policy researcher specializing in adolescent sexual health.
More than 100 community members listened as these
experts shared their ideas on what would impact youth
services over the next decade. And then the open forum
began. Deftly moderated by journalist Ian Brown, there
was stimulating discussion, smart challenges, penetrating
questions and illuminating answers. We followed this up
with a second expert panel, “Testing the Waters,” to hone
our new strategic focus.
Delisle’s Enid Grant and Paul McCormack speak with “Testing the Waters”
panelists Michael Klejman, Helena Shimeles and Andrika Boshyk.
Vision Management’s Ruth Armstrong
leads Delisle in a strategic exercise.
It has been a refreshing and inspiring experience
to hear from our community members and leaders.
From this exceptionally rich informational landscape, we
emerged with a new lens with which to frame our work.
Delisle’s 2009-2015 Strategic Framework will guide and
inform the agency in four key areas: Youth Engagement,
Technology, Social Enterprise and Resources. It embraces
the realities of today – our increased diversity, the
information technology revolution and the expressed
desire of youth for meaningful involvement. We are
excited by the new horizons it will create. This is truly
a plan of promise.
As we implement this framework in the coming
years, we want to reaffirm our commitment to delivering
comprehensive services to children, youth and families.
We also want to thank everyone who made it possible.
Our Board of Directors, who went above and beyond.
Our staff, who in addition achieved the impressive
accomplishments you will see throughout this report.
Our funders, donors and community partners, whose
support sustains us always. And most of all, we thank
our children, our youth and our families, who provide
the heart and meaning behind all that we do.
BOARD OF
DIRECTORS
MANAGEMENT
TEAM
President
Executive Director
Hugo Byleveld,
Enid Grant,
Vice President
Director of Intensive Services
Donna Walsh,
Secretary
Frank Marra, Director of
Clinical & Community Services
Bruce McGregor,
Christine Miranda, Director
Treasurer
of Finance and Administration
Zak Bhamani,
JoAnne Korten,
Past President
Director of Development
Linda Tyndall
Brian O’Hara,
Alexandra Brown
Program Director, CARS
Donna Krakovsky
Paul McCormack, Program
Marie Nichols,
Marg Campbell,
Allan Leal
Director, Special Needs Team
& RPAC
Edvard Ryder
Brenda Scott,
John Goddard
Program Coordinator,
Special Needs Team
Lindsay Karpetz
John Chen
Hélène Diez de Aux
Gail Wilson,
Residential Supervisor
Deena Dulabh,
Day Treatment Supervisor
Marg Campbell,
Executive Director
Marie Nichols,
Board President
Delisle Board members Edvard Ryder, Marie Nichols and
Donna Krakovsky deep in discussion during a strategic
planning meeting.
Tony Calabrese, Manager
of Research & Evaluation
Generative Conversations moderator Ian Brown and Special Needs Team
(SNT) case worker Minda Latowsky chat with SNT Director Paul McCormack.
Paul was honoured for his excellence with a Bhayana Family Award this year.
6
Delisle Youth Services
Annual Report 2008-2009
Strategic Focus
2009-2015
MISSION STATEMENT
Working in partnership with our
communities, Delisle Youth Services
(DYS) provides comprehensive,
individualized services for children,
youth and their families, helping
them to live, learn and grow.
Youth engagement, technology, social enterprise and
resource diversification inform and support our work
in Children’s Mental Health and Developmental Services;
VISION
Delisle Youth Services is recognized
as the leader in innovative programs
serving our community of children
and youth.
and transform the way we design and deliver services
to children, youth and their families.
STRATEGIC PRIORITIES
nt
h eme
t
u
Yo gag
En
Engage youth at all levels of the
organization to ensure that we
design more relevant and impactful
programs and services. Delisle will
increase youth participation in the
decision-making process, involve
them more closely in service design
and delivery, and harness their energy
and insight for program promotion.
7
y
g
olo
hn
c
Te
Leverage our use of technology in
service delivery and communications,
so that we effectively deliver results
and connect with our clients and
stakeholders. Delisle will use
technology to design, deliver
and evaluate programs; streamline
business processes; and boost
marketing and communications.
ial prise
c
So ter
En
Create an entrepreneurial culture
so that our programs and services
are innovative, responsive and
sustainable. Through social
enterprise, Delisle will create
new sources of revenue, develop
youth skills and create social
capital for the community.
s
ce
ur
o
s
Re
Grow and diversify our human,
technological, financial and reputational
resources so that we can deliver on our
Mission and Vision. Delisle will focus
on diversifying its sources of revenue,
attracting and retaining excellent people,
increasing knowledge transfer and
exchange, and building the Delisle brand.
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Delisle Youth Services
Annual Report 2008-2009
Program Achievements
2008-2009
in program design and delivery, and integrate
families more deeply into clinical practice.
The Youth Diversity Project – an ambitious
six-month partnership with Regent Park
Community Health Centre (RPCHC) – engaged
youth in a highly racialized and marginalized
community, and built expertise for culturally
competent counselling in both organizations.
Standing in front
of Delisle’s Donor
Tree, RBC Branch
Manager (Yonge
& Eglinton) Leslie
Robertson and
Frances BedfordJones, Manager
of Strategic
Programs, present
a gift to Delisle’s
Treasurer, Bruce
McGregor, for the
Experiential Arts
and Counselling
Program at Delisle.
PROGRAM EVALUATION
Over the last decade, social service organizations
have struggled to find ways to measure program
impact. Delisle made excellent headway on this
front in 2008-2009. Not only did Delisle participate
in United Way Canada’s Community Impact
Measurement and Management (CIMM) project,
it created an in-house system to measure the
success of our services. Beginning with Delisle
House and the Day Treatment Program, staff
have implemented pre- and post-service surveys,
established outcomes and benchmarks, and
generated a baseline with which to measure client
progress. Evaluation will begin in 2009-2010,
with more Delisle programs to follow. When
completed, outcomes evaluation will provide
immediate feedback on the effectiveness of our
services and demonstrate the difference Delisle
programs make to the lives of youth in Toronto.
CLINICAL AND COMMUNITY SERVICES
Initiatives blossomed across every youth mental
health program this year, as Delisle’s Clinical
and Community Services team began the
strategic shift to more actively involve youth
DELISLE IN THE SCHOOLS
Delisle’s partnership with the Toronto District
School Board (TDSB) ensures that youth at six
high schools have access to confidential, onsite
counselling when and where they need it. In
2008-2009, Delisle’s In-School Workers provided
individual counselling to 281 youth aged 14-20,
and offered support to 1,183 students and teachers.
An additional 47 youth received counselling at
Delisle’s 40 Orchard View offices, while more
than 100 teens participated in the ‘Girl Talk’
after school program at Vaughn Road Academy
and York Memorial Collegiate.
Depression, anxiety and substance use were the
most common issues affecting students. In fact,
the overall mental health problems of youth
receiving counselling at Delisle were significant
enough to place them at the top 7% of the teenage
population in Canada. The skillful intervention
of Delisle counselors helped youth improve their
self-esteem, build life skills and stay in school.
A new high school was added to Delisle’s
roster this year: Bendale Business and Technical
School. Situated at the juncture of two high-needs
neighbourhoods, a shooting at Bendale early in
the school year made the need for Delisle’s onsite
counselling that much more acute.
DAY TREATMENT PROGRAM
Delisle’s Day Treatment Program provides
an alternative learning opportunity for high
school students struggling with social, emotional,
behavioural and/or intellectual difficulties. In
2008-2009, 52 students aged 14-18 participated
in this unique classroom experience at D.B.
Hood Community School. Combining
TDSB teaching with therapeutic treatment
by Delisle Child & Youth Workers, the
Day Treatment Program helps these
teens stay in school, increase their
self-esteem and achieve academic
success to the best of their ability.
Over the last year, Delisle focused
on strengthening family and youth
engagement. An open house was held
for families to meet teachers and Delisle
staff, and parents were encouraged to
become part of the school. The result was
an increase in pride, as parents and siblings
attended the graduation and year-end ceremony in record numbers.
In addition, students took the initiative to create an orientation manual,
ensuring that teens joining the program had a youth-oriented information
package to get them started.
YOUTH ARTS PROGRAM
The popular Delisle Youth Gallery had a year of unprecedented success.
A record number of 180 young artists showcased paintings, photography,
sketches, collage, poetry and performance art at Delisle’s 9th Annual
Exhibition and Gallery. More than 350 proud parents and community
members attended the gala opening, many purchasing the works. The
Gallery marked the second year of participation by Delisle’s Special
Needs Team, with 15 special needs children contributing their art.
The Delisle Youth Gallery provides a forum for youth to cultivate
their artistic talents and embark on a course of self-discovery. By exposing
youth art to a broader audience, the Gallery represents youth as positive,
creative individuals and helps youth to feel this way about themselves.
Sponsored by the RBC Foundation, CIBC and the Toronto Public
Library, the Gallery was organized by a committee of 14 youth who
gained valuable event planning skills while completing their high
school community service credit.
Delisle youth art (sunflower)
9
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Delisle Youth Services
Annual Report 2008-2009
HOUSING SUPPORT PROGRAM
Delisle delivered ten housing workshops to 137 people
in 2008-2009, providing information on such critical
issues as tenant rights and responsibilities, conflict
resolution and budgeting. Delisle also helped 13
homeless or under housed youth secure long-term
affordable accommodation and provided housing
advice to 225 community members.
SPECIAL NEEDS TEAM
Delisle is the single point of access to residential care
and support for children with complex special needs
in Toronto – kids with needs so complex, that families
simply cannot manage alone. In 2008-2009, Delisle’s
Special Needs Team (SNT) provided intensive case
management to 254 children and youth, an increase
of 15% over the previous year. This was made possible
by a new partnership with the Geneva Centre, in which
a second Community Program Resource worker was
seconded onto the SNT, increasing staff capacity and
delivering in-house expertise on autism. In addition,
the SNT expanded residential options for children
through new partnerships with Community Living
Toronto and Reena.
To ensure that children with special needs have
the highest quality of care, Delisle’s SNT developed
a Residential Standards Manual that goes above and
beyond the Ministry’s Residential Licensing Standards.
SNT staff convened a committee of parents and residential
service providers to develop this best practice manual.
It calls on all SNT placement residences to provide a
space that children can truly call home – where families
are welcomed and engaged, children are treated with
the highest regard, and the philosophy is one of a shared
caregiving experience. The Manual will be rolled out
in September 2009 and its progress monitored by the
Special Needs Team.
DELISLE HOUSE
Delisle’s flagship residential program provided housing and care to 19 teens in 2008-2009, who required placement due
to severe family breakdown, physical or sexual abuse, emotional trauma or mental illness. The overall mental health
problems of Delisle House clients were serious enough to rank them in the top 16% of the overall teenage population
in Canada. Mood management and self-harm issues ranked them in the top 2% – a reminder of the extra support our
youth need as they work through their adolescence.
Throughout the year, Delisle continued to engage families wherever possible through counselling and after care. The
goal was to help teens and their families work out relationship issues and improve family dynamics – important for all
youth, but especially for those moving back into their family homes. In addition, renovations were completed at Delisle
House, ensuring that youth will continue to have a safe and welcoming home environment.
CENTRALIZED ACCESS TO
RESIDENTIAL SERVICES (CARS)
On behalf of the Ministry of Children and Youth
Services, Delisle operates CARS Toronto, a complete
registry of all Ministry-funded mental health beds
for children and youth whose emotional, behavioural,
social and/or psychiatric problems make it untenable
for them to live at home. In 2008-2009, CARS referred
449 children and youth aged 5-18 for residential placement,
an increase of 14% over the previous year.
11
As the single point of entry for residential placement,
CARS makes it easier for parents and case managers
to find a treatment facility for their child. Over the last
year, CARS took steps to make this process even more
efficient. For children who are hard to place due to the
intensity of their needs, CARS implemented Residential
Service Resolution Tables, which identify these children
early and bring together referring agencies, residences
and other service providers to facilitate a timely and
successful placement.
CARS participated in a revamp of the latency aged
residential system this year, which included a pilot
project to provide intensive community home services
programming to children aged 6-12 in an effort to
support them living at home. In addition, CARS
modified how clients are referred within this
part of the residential system. Twice a week, it
held conference calls with residential programs
to triage new referrals and discuss the progress
of existing ones. CARS also initiated a similar referral
process with programs serving female youth aged
15 to 18.
RESIDENTIAL PLACEMENT
ADVISORY COMMITTEE (RPAC)
Mandated under the Child and
Family Services Act, RPAC
ensures that the special needs
of all children in residential
placement in Toronto are
being met. In 2008-2009,
Delisle conducted more than
100 placement reviews for
children living for more than
90 days in a facility with ten
or more residential beds.
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Delisle Youth Services
Annual Report 2008-2009
Community
Partners
Delisle Youth Services is grateful to the following community
partners. Together, we help improve life for thousands of
children, families and youth each year.
Thank you
to our donors
A Circle of Support
ADDUS
Aisling Discoveries Child
and Family Centre
African Canadian Legal Clinic
Alliance Youth Services
Arrabon
Bartimaeus Inc.
Black Creek Community Health
Blooming Acres
Bloorview Kids Rehab
Boost for Kids
Breakaway Youth
Breaking the Cycle
Canadian Mental Health Association
Care Management Group
Catholic Children’s Aid
Society of Toronto
Catholic Family Services of Toronto
Cedar Heights
Central Neighbourhood House
Central Toronto Youth Services
Centre for Addiction and Mental Health
Child Development Institute
Children’s Aid Society of Toronto
Children’s Mental Health Association
Christian Horizons
City of Toronto
Community Care Access Centres
Community Living Toronto
Community Networks
of Specialized Care
COSTI Mental Health Services
D.L.C. Residential Services
Daffodil House Children’s Residence Inc.
Dufferin Mall Youth Services
East Metro Youth Services
East York Residential Services
Elizabeth Fry Society
Enterphase Child & Family Services
eBound Marketing Automation Inc.
Etobicoke Children’s Centre
Evergreen
Extend-A-Family
Fairlawn Heights United Church
Fairlawn Neighbourhood Centre
Family Service Toronto
Geneva Centre for Autism
George Hull Centre
Grief and Loss Support Services
Griffin Centre Autism Services
Griffin Centre
Griffin Community Support Network
Hanrahan Youth Services
Hill Program
Hincks-Dellcrest Centre
Houselink
Integra
Jerome Diamond Centre
Jewish Family & Child Service
Job Connect
Kennedy Youth Services
Kerry’s Place Autism Services
Kids Help Phone
LAMP Community Health Centre
Lanthier Place
Leave Out ViolencE (LOVE)
LOFT – Beverley Lodge
LOFT – Etobicoke Group Residence
Meta Centre
Ministry of Child and Youth Services
Ministry of Education
Montage Support Services
Mothercraft - City Kids
Muki Baum Treatment Centres
Native Child & Family Services of Toronto
New Outlook, Central Toronto Youth Services
New Visions Toronto
North Toronto Youth Project
Oakdale Child and Family Service Ltd.
Oakville Children’s Homes
Office of the Provincial Advocate
for Children and Youth
Ontario Arts Council
Ontario Association of
Child and Youth Agencies
Oolagen Community Services
Pape Adolescent Resources
Centre (PARC)
Pathways to Education (RPCHC)
Provincial Advocate for
Children and Youth
Pryor, Linder and Associates
PYS Associates (Waterloo)
Queer Youth Arts Collective
Rainbow Valley Therapeutic
Children’s Residence
Reaching Out Family Homes Inc.
ACE Bakery
Ali Ahmad
Ken & Shirley Allen
Peter Armstrong
Ruth Armstrong
Andy Bagnall
Aaron Barberian
Barberian’s Steakhouse & Tavern
Bay Bloor Radio
Bendale Business and
Technical Institute
Zak Bhamani
Boba Restaurant
Broil King
Hugo Byleveld
Tony Calabrese
Dale Callender
Calphalon Culinary Centre
Maisie Campbell
Marg Campbell
Vanessa Campbell
Arcangela Carneiro
Chair-man Mills Inc.
John Chen
Glenn Chopping
Dinesh Choudhary
CIBC
Clevelands House
Conair Consumer Products
Kirsti Conway
Anselmo Corsillo
Beth Croft
Janet Croken
Crush Wine Bar
Dakis & Associates
Frank Davis
Delta Grandview Resort
Dependable IT
Hélène Diez de Aux
Mary D’Oliveira
Drive For Life
DUCA Financial Services
Credit Union Ltd.
Deena Dulabh
Ecowater Canada Ltd
Employment Management
Professionals Inc. (EMP)
Fairlawn Avenue
United Church
Reena Foundation
Regent Park Community Health Centre
respiteservices.com
Safeguards Provincial Training
Safehaven Project for Community Living
Sancta Maria House
Shout Clinic
Service Resolution Toronto
Special Needs Advisory Group
St. Christopher House
St. Stephen’s Community House
Stewart Homes
Storey Homes
Surrey Place Centre
Syl Apps Youth Centre
Terry Fox House
The Bob Rumball
Associations for the Deaf
The Croft on the Trent
The Macaulay Child Development Centre
The Sunbeam Lodge
Thistletown Regional Centre
Toronto Catholic District School Board
Toronto District School Board
Toronto Region Hospitals/
Child and Adolescent, Crisis Units
Toronto Police Services
Toronto Public Library –
Northern District Branch
Turning Point Youth Services
VIP – Danforth Employment
Zone for Youth
Volunteer Toronto
Vita Community Living Services
Whitby Mental Health Centre
WIT Teams
WM+A
Woodgreen Youth Employment Services
YMCA of Greater Toronto
York Region Children’s Aid Society
Yorktown Family Services
Youth Employment Service
Youth Justice
Youth Shelters/Hostels in Toronto Region
Youthdale Treatment Centres
Youthlink
YWCA Toronto
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Delisle’s work would simply not be possible without the
generous support of our donors, funders and supporters
in the 2008-2009 fiscal year.
Mahmoud Farag
Fiji Water
Fine Wine Reserve
Flight Centre Kingsway
Focus Insurance
Agencies Limited
Walter & Inez Forgiel
Stephen Furlan
Georgian Bay Airways
Roger Giroux
John Goddard
Grano Restaurant
Enid Grant
Grazie Ristorante
Ann Hepburn
Highland Transport
William Hodgson
Alex Honeyford
Brenda Houston
Karen & Bob Hutton
David Isbister
Helena Jachimowicz
Kathryn Jackman
Yvonne Janssen
Joan P. Jeu
Eric Johnson
Kathy Kelaidis
Klockwerks
JoAnne Korten
Donna Krakovsky
Joan Kramer
Annette Kussin
Lifford Wine Agency
Jean Long
Doug Lougheed
Pey Lu
Mary Ann Matthews
Gregory McArthur
Paul McCormack
Bruce McGregor
Christine Miranda
Moon River Lookout
Jennifer Mulock
Marie Nichols
Stan W. Nichols
Thomas Noble
North Toronto
Collegiate Institute
Adrian Oud
Delisle Youth Services fund raising committee
David & Terri Pamenter
Maria Papadakis
Myriam Paredes-Blaise
Park'N Fly Toronto
David & Sheryl Pearson
David Pereira
Raptors
Jebanesan Ratnam
Henry Rendall
Alfred Riley
Rita Foods
Grace Riza Ti Kieng
Rodney’s Oyster House
Linda Roe
Rosehill Wine Cellars
Salon Gianfranco
Santa in the City
Angelo Sartor
Brenda Scott
Shirley Shedletsky
SIR Corp
South Central Inc
Stillwater Spa Services
Talina Leather Goods
Donald Tapscott
TD Commercial Banking
Anna-Marie Teasdale
TELUS
TELUS Community Engagement
Donald C. Teskey
Testa Uomo Fine Clothiers
The Big Sweet
The Lone Rearranger
The Men’s Power Spa
The Perfect Steak Company
The Smithy Ltd.
Susan Thomson
Tom Jones Steakhouse
& Seafood
Toronto International
Film Festival Group
Trattoria Sotto Sotto
Tropicana Community Services
Donna Walsh
Lucinda Widdrington
William Ashley
Esmine Williams
Anne-Marie Joan Wilson
Gail Wilson
Steven Wilson
Yassi Zahedi
Zucca Trattoria
CORE FUNDERS
Ministry of Children & Youth
Services – Toronto Region
United Way Toronto
FOUNDATIONS
RBC Foundation
J.P. Bickell Foundation
F.K. Morrow Foundation
John & Deborah Harris
Family Foundation
The McLean Foundation
Ben & Hilda Katz
Charitable Foundation
CHUM Charitable Foundation
Kids Up Front Foundation
Every effort has been made to ensure
that all donors have been included. If
there has been an oversight, please
let us know. Sincere thanks to all the
generous donors who contributed
anonymously this year.
Delisle Youth Services does not sell,
share or trade any of our donor or
client information.
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Delisle Youth Services
Annual Report 2008-2009
Financial Statements
Delisle operates with the highest standards of efficiency and transparency. The trust of our
funders and donors is one of our most valued resources, and a constant inspiration to use
our funds wisely, effectively and with the greatest integrity.
Statement of
Financial Position
as at March 31, 2009
The following summary of Delisle Youth Services (formerly The Delisle House Association)
Financial Statements for the year ended March 31, 2009. These statements were audited
by Weinberg & Gaspire, Chartered Accountants LLP. Complete statements are available
upon request.
CAPITAL ASSETS
LIABILITIES AND FUND BALANCES
CURRENT LIABILITIES
Accounts payable and accrued liabilities
Deferred contributions
Deferred capital contributions
Mortgage payable – current portion
Administration 5%
Delisle Youth
Services 2008/2009
Expense Chart
ASSETS
CURRENT ASSETS
Unrestricted Cash and term deposits
Restricted Cash and term deposits
Accounts receivable and sundry
Prepaid Expenses
Fund Development 1%
LONG-TERM LIABILITIES
Deferred capital contributions
Mortgage payable
Children’s Mental
Health* 11%
FUND BALANCES
Restricted funds
Internally restricted organizational reserve fund
Restricted capital asset fund
Special Needs
Team 82%
Unrestricted fund
15
2009
$
2008
$
2,211,140
425,064
25,003
124,964
2,786,171
117,047
425,064
3,430,734
31,308
4,004,153
1,240,932
1,243,862
4,027,103
5,248,015
1,310,013
620,511
88,812
13,168
2,032,504
2,900,345
474,012
97,419
12,448
3,484,224
426,426
554,091
3,013,021
412,286
567,259
4,463,769
425,064
158,435
583,499
425,064
154,450
579,514
430,583
1,014,082
204,732
784,246
4,027,103
5,248,015
17,142,134
—
341,352
144,786
100,843
17,729,115
16,119,104
35,000
221,580
94,126
159,674
16,629,484
2,962,874
244,559
13,371,791
790,849
32,348
100,843
17,503,264
2,993,809
334,639
12,393,499
512,362
30,769
159,674
16,424,752
225,851
204,732
*includes Clinical and Community Services, Delisle in the Schools, Counselling, Youth Arts Program, Day Treatment Program, CARS & RPAC
Delisle Youth
Services 2008/2009
Revenue Chart
Ministry of Children
& Youth Services 94%
Partnerships,
Reimbursement &
Miscellaneous 2%
United Way 2%
Foundation,
Corporations,
Service Clubs &
Fundraised 2%
Statement of
Operations for the year
ended March 31, 2009
REVENUE
Grants and subsidies
Charitable gaming
Fundraising and donations
Interest and other income
Amortization of deferred capital contributions
EXPENDITURES
Salary and benefits
Infrastructure
Program expenses
Organization support
Mortgage interest
Amortization of Capital Assets
Excess of revenues over
expenditures for the year
Please contact us
at 416.482.0081
Delisle Youth Services
40 Orchard View Blvd.
Suite 255
Toronto, ON M4R 1B9
www.delisleyouth.org
If you have any questions or concerns about Delisle Youth Services and your
personal information, please contact our Privacy Officer at the number above
or by email at info@delisleyouth.org.
Charitable Registration Number: 88742 0990 RR0001
Ministry of Children and Youth Services
Annual report by d’na (dakis&associates).
Thank you to Bev McMullen Muskoka
Photography for her photo contribution.