Annual Report 2007 - Delisle Youth Services

WHEN THERE IS
NOWHERE ELSE
TO TURN
2006-2007 Annual Report
YOU CAN TURN
Mission Statement Working in partnership
with our communities, Delisle Youth Services
(DYS) provides comprehensive, individualized
services for children, youth and their families,
helping them to live, learn and grow.
DELISLE YOUTH SERVICES 2
When exhaustion and fear cloud judgment, when it feels
like there’s a fog between you and the world and it feels
like no one can see how desperate you are, how frightened,
how much you need help...
TO DELISLE.
A message from the Board President and Executive Director
Delisle Youth Services (DYS) has become a linchpin in the delivery of social services to children and youth in
the Toronto area, providing care and support for over 2,600 children, youth and their families last year alone.
We serve the city’s children and youth in three ways: by running our own mental health residential, day
treatment and counselling programs; by supporting the Ministry of Children and Youth Services’ access
and advocacy systems for all Ministry-funded residential services and by managing programs for children
with special needs in the city of Toronto.
When parents and service providers turn to Delisle, they turn to an organization brimming with compassionate,
dedicated and gifted staff, volunteers and board members. All of us sincerely, deeply, want to do everything
we can to make life better for those children and youth for whom there is no easy answer, no “quick fix”
to improve their quality of life.
And we haven’t forgotten our roots. We are still connected to the local community, still exploring creative
approaches to our work. We are still honouring the spirit of local, innovative grass roots compassion that
led our community partners and founders to open a small group home more than 34 years ago. That same
spirit continues to lead us into the schools, the streets and the neighbourhood centres of our community.
At our Board meetings, there is a standing item on the agenda, “How are the kids?” The answer for
our 2006-2007 fiscal year: they are strong and resilient, and they and their families know we will
work tirelessly on their behalf.
Zak Bhamani,
President
Board of
Directors
2006/2007
Marg Campbell,
Executive Director
Zak Bhamani – President
Marie Nichols – Vice President
Caren Narvet van’t Hof – Treasurer
Donna Walsh – Secretary
Alex Honeyford – Past President
Alexandra K. Brown
Hugo Byleveld
Henry Choo Chong
Bonnie Flatt
Melany Franklin
David Jachimowicz
Bruce McGregor
Linda Tyndall
“Without Delisle’s in-school
counsellor, I doubt whether
Jeffrey would be alive today.”
— Barb, mother of a high school student struggling
with mental health
YOUTH TURN TO DELISLE WHEN THEY
feel suicidal
need someone to talk to
need a home
need support to stay in school
feel like they can’t get up in the morning
and face the world
find their personal issues overwhelming
are depressed and have low self-esteem
COMMUNITY SERVICES
In Ontario, of the estimated 530,000 children and adolescents who have treatable mental illness, only
150,000 are getting care. The Canadian Paediatric Society projects that the number of mental illness
cases will increase by 50% by the year 2020 (Dr. Michael Bagby, Director of Clinical Research at the
Centre for Addiction and Mental Health (CAMH), The Globe and Mail, August 2007).
Fifty percent of the young people who go untreated will suffer recurrent episodes throughout their
adult lives. Delisle Community Services provide early intervention programs in the schools and
through drop-ins, to make it easy for youth to get the help they need, when they need it.
COUNSELLING SERVICE
Any youth from 13 to 18 years of age who lives in Toronto can phone us at 416-893-3470 and book
an appointment, or drop in on Tuesdays, from 2 – 5 p.m. at 40 Orchard View Blvd., Suite 255. No
referrals are required. We offer isolated and at-risk youth emotional support and help them to turn
their lives around.
In 2006/07, more than 200 youth visited Delisle counsellors.
DELISLE YOUTH SERVICES 4
EXPRESSIVE ARTS THERAPY PROGRAM
Arts Counselling
Expressive and experiential arts therapy can help troubled youth heal emotionally so they can
move on with their lives. When it is too painful for them to express in words what they have
endured – be it the breakdown of their family, sexual or emotional abuse, or suicidal thoughts –
they can often do so through art. The young people begin to value themselves as artists and this
soon translates into valuing themselves as people and contributing members of society.
Delisle Youth Gallery
On March 8, the Delisle Youth Gallery held its seventh annual exhibition at the Delisle office.
Our partnerships with Toronto-based youth agencies continue to grow, and this year’s Gallery
featured works by artists from Hincks-Dellcrest, New Outlook – Central Toronto Youth Services,
PARC, Pathways to Education, Griffin Centre, Leave Out ViolencE, Delisle Day Program and
the community. For the first time, videos produced by Delisle’s Queer Arts Collective were
also on display.
More than 100 artists exhibited more than 150 works of art at this year’s gala event and
more than 350 people attended the opening gala.
“It was a rockin’ night!”
— an exhibitor describing the March 8 gala
Queer Youth Video Project
Delisle runs a drop-in program for youth who identify as lesbian, bi-sexual, gay, trans-gender,
trans-sexual, inter-sex, two-spirited, queer or questioning. The youth are free to make videos
about aspects of their lives with instruction on video and animation techniques from professional
mentors. This year’s film topics included dumpster-diving, transformation, violence against women,
isolation and “what is art?”
The videos were shown on February 6, 2007, at the Buddies in Bad Times Theatre and on
March 8, 2007, at the Delisle Youth Gallery Gala opening.
The Yonge-Lawrence Mural Walk
A group of lesbian, gay, bisexual and transsexual/transgendered queer youth had a great summer job
for six weeks in June and July 2006, painting a mural in an alleyway near the Fairlawn Neighborhood
Centre. Students at the nearby John Wanless Junior Public School contributed ideas for the mural and
the local police were involved in this anti-graffiti project which won the Clean and Beautiful City
Appreciation Award for 2006.
And what do the neighbours think? Well, they loved the mural project so much, several
asked our youth if they would come over and paint murals on their houses!
DELISLE YOUTH SERVICES 5
‘Pink Flower’
Cris, age 19 years
‘The Letter A’
Cris, age 19 years
DELISLE IN THE SCHOOLS
Through our partnership with the Toronto Board of Education, the 4,760 students attending Northern
Secondary School, North Toronto Collegiate, Lawrence Park Collegiate and York Memorial Collegiate
have easy access to our on-site counsellors.
We provide confidential counselling for students with behavioral, emotional, social or psychiatric
difficulties. We provide advocacy and support to students who are falling through the cracks. Our
goal is to help them stay in school, enabling them to graduate with their peers. Students can self-refer,
or teachers, vice principals and guidance counsellors can make referrals to this program.
In 2006/07 we provided ongoing counselling to hundreds of at-risk or vulnerable students
and provided support to teachers, guidance counsellors, parents, student drop-ins and school
officials regarding other students they had concerns about.
DAY TREATMENT PROGRAM
This is a therapeutic and academic program run in collaboration with the Toronto District School
Board for youth who can’t function in the traditional school environment because of difficulties such
as Asperger’s syndrome, schizophrenia, learning disabilities, anger management issues or family
breakdown. Kids come on a voluntary basis and are referred by agencies, schools and parents,
as well as Delisle’s own youth counsellors. Classes are taught by Toronto District School Board
(TDSB) teachers and counselling and support is provided by Delisle staff.
DELISLE YOUTH SERVICES 6
In 2006/07, two Delisle students successfully completed their high school diploma and were
accepted into post secondary schools. An additional forty-five students successfully completed
the program goals that had been set for them. (In January 2007, the day treatment school moved
to new classrooms, at the D.B. Hood Community School).
HOMELESS PREVENTION PROGRAM
Delisle staff work hard to help our own clients stay adequately housed and to counsel homeless or
marginally-housed youth across Toronto. The homeless prevention workshops that we deliver to youth
and staff at Toronto group homes, shelters and community centres are consistently well-received (98%
of participants find them informative and relevant).
In 2006/07, we provided more than 150 consultations to youth seeking housing and to professionals
referring clients to our program.
RESIDENTIAL CARE
Delisle House, the long-term residential program, continues as an effective treatment centre for up to eight
youth, ages 13 to 18, requiring residential placement because of a severe family breakdown, physical or
sexual abuse, emotional trauma or mental illness. The clients are referred through the Centralized Access
Residential Services (CARS Toronto) program. The youth come to this Delisle program on a voluntary
basis because they want to make some changes in their lives. We offer counselling, life skills training
and group work. We also work closely with referring agencies and with families, especially when
youth hope to return home. Residents typically stay between nine and twelve months.
In December 2006, as in previous years, more than 50 former residents returned “home” for our
holiday party. Some of these “kids” are now in their fifties!
“I love coming back every year, because this place
helped me get on my feet and grow up right.”
— Former Delisle House resident
‘Untitled’
Henry, age 14 years
DELISLE YOUTH SERVICES 7
YOUTH SERVICE PROVIDERS TURN TO DELISLE WHEN
children and youth in crisis need a safe place to live
children and youth in institutional residential services need their
placements reviewed
the requirements of children with complex developmental needs
exceed what available community services and families can provide
SPECIAL NEEDS TEAM
Before 2002, the only way children (ages birth to 19) with complex special needs could get the intensive
levels of care they required (often two caregivers to one child, 24 hours a day) was for their parents
to turn to child welfare agencies. Since then, at the behest of the Ministry of Children and Youth Services,
Delisle has served as the central access point to residential services for all Toronto children and youth
with highly complex needs, enabling them to stay “part of the family.”
Delisle’s Special Needs Team is contacted by community case managers from service agencies and Children’s
Aid Societies when they need help with their most difficult cases. Our goal is always to try to find a solution
that will keep the child at home. Often, keeping the family intact is also the most cost-effective solution
for the social services system.
Delisle case facilitators assess the situation and help develop a plan to support the family. This might involve
obtaining services from other agencies or funding in-home support during a period of crisis (typically,
on a three-month basis). This support is specific to each case and can range from consultation to joint casecoordination to full case management. Should a residential placement remain the only option, the Special
Needs Team will, in collaboration with families, monitor the placement and support the residential provider.
“Thanks to the assistance of the Special Needs Team,
I feel that we can have a life again.”
— Words of a grateful mother able to sleep through the night now that her autistic
son is in a group home, and no longer up all night, hurting himself and her.
In 2006/07, we provided intensive case management services to over 210 children and youth, 52%
of them suffering from Autism Spectrum Disorder. We supported 79 young people in residential
treatment programs and provided intensive stabilization support to an additional 47 youth,
enabling them to continue living with their families.
Through our community partner secondment initiatives with Geneva Centre, Surrey Place Centre,
Community Living Toronto and Griffin Centre, we were able to develop supportive community
plans that helped more parents cope with their children’s complex needs within the family home,
so that fewer children were placed into residential care.
A COMPLEX SPECIAL NEEDS CHILD is one who has a developmental disability (facing significant
limitations to both cognitive function and adaptive skills) and additionally has at a minimum one of
the following conditions/circumstances: a physical disability; chronic or severe illness; degenerative
disease; terminal illness; Autism Spectrum Disorder; neurological disorder and other conditions requiring
health and developmental support services on a continuing basis.
DELISLE YOUTH SERVICES 8
The Honourable Mary Anne Chambers, Minister of Children and Youth Services (above right)
Lifford Grand Wine Tasting attendees sampling some of the finest
spoke at the 2005-2006 Annual General Meeting, on September 14, 2006, at the Delisle
wines from around the world. All proceeds raised from the event
office. Here, she is being thanked by Executive Director, Marg Campbell.
were allocated to Delisle and the work we do in the community.
The Special Needs Team identified an opportunity to improve efficiency and service through a
web-based intake and case management system. This system collects data from referral forms,
case notes and assessments and tracks client-related meetings and outcomes. It allows case
facilitators online access to reports and information on their clients. The implementation
of this leading-edge system promises to enhance services for our families.
Residential Placement Advisory Committee (RPAC)
The Residential Placement Advisory Committee (RPAC) is a mandated service under the Child and
Family Services Act designed to ensure that the special needs of all children in residential placement
in Toronto are being met.
RPAC reviews the placements of children living for more than 90 days in a facility that has 10 or more
residential beds. They also review the appropriateness of the placement for every child over 12 who
objects to it. While the RPAC recommendations are advisory in nature, any recommendation that is
not followed can be appealed to the Child and Family Services Review Board for a binding ruling.
In 2006/07, we conducted approximately 120 placement reviews.
“Delisle Youth Services is making a difference,
moving ground for kids.”
— The Honourable Mary Anne Chambers, Minister of Children and Youth Services
Centralized Access to Residential Services (CARS Toronto)
On behalf of the Ministry of Children and Youth Services, Delisle keeps a complete registry of all Toronto
beds for emotionally disturbed children and youth funded by the Ministry. The goal of this program
is to make it easy to match the needs of the child with the appropriate treatment bed. Prior to CARS,
parents and service providers often made calls to several programs, not knowing which agency would
meet their child’s needs.
In January, 2007, in response to a request from the Ministry of Children and Youth Services’ Toronto
regional office, CARS began for the first time to track admissions to per diem-funded, ministrylicensed, children’s mental health beds. Simultaneously, CARS launched a web-based occupancy
tracking system that provides placing agencies with current and reliable information about both
transfer payment and per diem-funded beds for children with mental health needs. This “whiteboard”
system currently tracks occupancy for 172 funded and 194 privately-operated beds.
DELISLE YOUTH SERVICES 9
The following is a summary of The Delisle House Association (operating as Delisle Youth Services)
Financial Statements for the year ended March 31, 2007. These statements were audited by Weinberg
& Gaspirc, Chartered Accountants, LLP. The notes are an integral part of these statements; the complete
statements are available upon request.
The Delisle House Association (operating as Delisle Youth Services)
Delisle Youth Services
2006/2007 Expenses Chart
D
E F GHI
ASSETS
CURRENT ASSETS
Unrestricted Cash and term deposits
Restricted Cash and term deposits
Accounts receivable
Prepaid Expenses
C
A
B
Statement of Financial Position as at March 31, 2007
CAPITAL ASSETS
A
B
C
D
E
–
–
–
–
–
F
G
H
I
–
–
–
–
SNT Client Service
67.27%
Residential Programs
11.03%
SNT Case Management
7.31%
Administration
5.88%
Community
Counselling Programs
3.12%
CARS
1.99%
Day Treatment Program 1.82%
Fund Development
1.11%
RPAC
0.47%
LIABILITIES AND FUND BALANCES
CURRENT LIABILITIES
Accounts payable and accrued liabilities
Deferred contributions
Deferred capital contributions
FUND BALANCES
Internally restricted organizational
reserve fund
Unrestricted
Delisle Youth Services
2006/2007 Revenue Chart
B
2007
$
2006
$
1,652,581
159,376
110,228
64,189
1,986,374
763,908
159,376
697,397
6,830
1,627,511
184,953
261,918
2,171,327
1,889,429
1,058,616
213,694
473,953
1,746,263
821,660
472,583
261,918
1,556,161
159,376
265,688
425,064
159,376
173,892
333,268
2,171,327
1,889,429
Statement of Operations for the year ended March 31, 2007
C DE
REVENUE
Grants and subsidies
Charitable gaming
Fundraising and donations
Interest and other income
A
A – Ministry of Children
& Youth Services
B – Child Welfare
& Reimbursement
C – Foundation & Fundraised
D – United Way
of Greater Toronto
E – Interest & Investment
87%
6%
4%
2%
1%
EXPENDITURES
Salary and benefits
Infrastructure
Program expenses
Organization Support
Amortization of Capital Assets
Excess of revenues over
expenditures for the year
11,329,159
70,000
234,512
78,057
11,711,728
5,971,120
28,731
160,895
54,030
6,214,776
2,662,864
416,016
7,984,239
408,153
148,660
11,619,932
2,342,287
271,554
3,242,855
226,905
63,270
6,146,871
91,796
67,905
DELISLE YOUTH SERVICES 10
“It’s up to all of us, individual and corporate citizens alike,
to make Toronto the sort of compassionate and vibrant
community that values all kids.”
— Steven Sorensen, General Manager, Toronto-Dominion Centre, Cadillac Fairview
We acknowledge with gratitude
the following donors in our fiscal
2006-2007 year:
PRIMARY FUNDERS
Ministry of Children and
Youth Services – Toronto Region
United Way of Greater Toronto
DONORS
ACE Bakery
AGF Funds Inc.
Ainsworth Inc.
Alex Farm Cheeses
Alliance Atlantis Communication Inc.
Ameresco Canada
Aztech Communications Inc.
B+H Architects
Andy Bagnall
Barberian’s
Bentley Leathers
Zak & Shelly Bhamani
Biggs & Narciso Construction
Services Inc.
Boba Restaurant
Hugo Byleveld
Mr. & Mrs. E. Byleveld
C.A.L. Construction
Dale Callendar
Calphalon Culinary Centre
Marg Campbell
James Caulfield
Chair-man Mills Inc.
Clevelands House Resort
Clifford Masonry
Conair
Craig Hind Chrysler Dodge Jeep Ltd.
Crescendo Hair Design
CRUSH
Mary D’Oliveira
Brien Dane
Drive for Life
DUCA Financial Services
Credit Union Ltd.
Ellis Don Corporation
Employment Management
Professionals Inc – Alan Anderson
Enwave Energy Corporation
Ernest Enterprises (MTL) Ltd.
Estee Lauder Spa
Fairlawn Heights United Church
Bonnie Flatt
Walter & Inez Forgiel
David Fowler
Glen Gibbons
Goodmans LLP
Julie Grossman
Guild Electric Ltd.
Highland Transport
Hillebrand Estate Winery
Hilton Hotels
Alex Honeyford
Horne D. Ing
David Jachimowicz
Eric Johnson
Klockwerks
JoAnne Korten
Annette Kussin
Mrs. Marcia Latowsky
LCBO
Leon's Furniture Limited
Lifford Wine Agency
Linda Lundstrom
Jean Long
Pey Lu
Manulife Financial
Gregory McArthur
Andy Melnyk – South Central Inc.
Christine Miranda
Deborah Moffatt
Moon River Lookout
Nicholby’s Limited
John Nicholson
Thomas Noble
Northern District Library
Oliver Bonacini
Ontario Art Council
OPG Employees &
Pensioners Charity Trust
Marcy & Mark Pearlman
People and Organizations
in North Toronto (POINT)
RBC Financial
Red Leaves
Reidel Crystal of Canada Inc.
Alfred Riley
Robert Munsch
Rodney’s Oyster House
Rotary Club of Toronto – Eglinton
Angelo Sartor
Brenda Scott
Mary J. Scroggie
Shirley Shedletsky
Sony BMG
Steam Whistle Brewing Company
Fern Stimpson
Sullivan & Cromwell LLP
Surrey Place Centre
Susan Scott & Associates
The Big Sweet – Maureen McCormack
The Eglinton Grand
The Metro Toronto Police
The Toronto International
Film Group
Krista Titherington
Tom Jones Steakhouse & Seafood
Trudeau
Linda Tyndall
United Way of York Region
David Vickers
Donna Walsh
Walter Psotka Photography
Esmine Williams
Gail Wilson
Zucca Trattoria
FOUNDATIONS
Chum Charitable Foundation
F.K. Morrow Foundation
CIBC Foundation
Northern Secondary School Foundation
RBC Foundation
The KPMG Foundation
The Ontario Trillium Foundation
Tippet Foundation
Every effort has been made to ensure that all donors have been included. If there has been an oversight, please let us know. Sincere thanks
to all the generous donors, including those who donate money, goods and services anonymously every year.
Delisle Youth Services does not sell, share or trade any of our donor or client information.
If you have questions or concerns about Delisle Youth Services and your personal information, please contact us at 416.482.0081 ext. 237,
by email at info@delisleyouth.org, or by regular mail: Privacy Officer, 40 Orchard View Blvd., Suite 255, Toronto, ON M4R 1B9.
Thank you to principal photographer Walter Psotka for his photo contributions.
Delisle Youth Services Charitable Registration Number is: 88742 0990 RR0001
Delisle Youth Services works with the following agencies to provide support to our clients.
We are grateful to have such dedicated Service Partners.
Delisle Youth Services
40 Orchard View Blvd., Suite 255
Toronto, ON M4R 1B9
416-482-0081
www.delisleyouth.org
A United Way Member Agency
Ministry of Children and Youth Services
Oolagen Community Services
Pape Adolescent Resource Centre (PARC)
Pathways to Education
Queer Youth Arts Collective
respiteservices.com
Safeguards Provincial Training
Safehaven
Sancta Maria House
Stewart Homes
The Sunbeam Lodge
Surrey Place Centre
The Geneva Centre
The Hincks Dellcrest Centre
Thistletown Regional Centre
Toronto Public Library –
Northern District Branch
Turning Point Youth Services
Williams Marijan & Associates
York Memorial Collegiate Institute
York Region Children’s Aid Society
Youthlink
We are grateful to have received
two-year funding from The Ontario Trillium
Foundation to develop our independent
fundraising capability. The Ontario Trillium
Foundation, an agency of the Ministry of
Culture, receives annually $100 million of
government funding generated through
Ontario’s charity casino initiative.
Annual report by d’na (dakis&associates)
The George Hull Centre
for Children & Families
Griffin Centre – Reach OUT Program; YAP
Human Resources and Social
Development Canada
Jewish Family and Child Services
Kerry’s Place Autism Services
LAMP Community Health Centre
Lawrence Park Secondary School
Leave out ViolencE (LOVE)
LOFT – EGR and Beverly Lodge
Native Child and Family Services
New Outlook, Central Toronto Youth Services
New Visions
North Toronto Collegiate Institute
North Toronto Youth Project
Northern Secondary School
Oakdale Child & Family Services
Ontario Arts Council
Ontario Association of Child
and Youth Agencies
A Circle of Support
Aisling Discoveries Child
and Family Centre
Arrabon
Bartimaeus Inc.
Blooming Acres
Care Management Group
Catholic Children’s Aid
Society of Toronto
Child Development Institute
Children’s Aid Society of Toronto
Christian Horizons
Family Services Association
City of Toronto
Community Living Toronto
D. L. C. Residential Services
East Metro Youth Services
East York Residential Services
Evergreen Ministry for Street Youth
Fairlawn Heights United Church
Fairlawn Neighbourhood Centre