folder wizerunkowy2011cmyk angielski 02
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folder wizerunkowy2011cmyk angielski 02
Leaders of Business Improvement Analyses and consulting Practical workshops and trainings Publishing house Scientific research Lean Management Conference Lean.org.pl knowledge portal We increase enterprise competitiveness through Lean Management www.lean.org.pl Contents Why Lean? ............................................................................................................ 4–5 We are leaders in Lean Management implementation in Poland ......................... 7 Mission and history of Lean Enterprise Institute Polska ....................................... 8 Consulting in Lean Management implementation ............................................... 10 Business analyses .................................................................................................. 11 Practical workshops and trainings ..................................................................12–13 Annual Lean Management Conference ......................................................... 14–15 Publications of Lean Enterprise Institute Polska................................................... 16 Best workbooks on Lean Management for practitioners ..................................... 17 Selected partners of our research projects .......................................................... 18 Research projects ................................................................................................... 19 Our team .......................................................................................................... 20–21 Lean Global Network .............................................................................................. 22 We cooperate with................................................................................................... 23 Our references .................................................................................................. 24–25 Our awards .............................................................................................................. 26 Knowledge portal .................................................................................................... 27 Why Lean? Lean Management is an action concept based on conviction that customer is not willing to accept a waste that is ingrained in bureaucracy, wrong organization of processes, unacceptable quality level, waiting for decisions or inflated stock which is impossible to sell. This concept was born on the rising tide of research initiatives which were undertaken in the 1980s when competitive advantage of Japanese automotive industry became an undisputable fact. Ever since then the term Lean Management has been used to define the management direction of manufacturing and service enterprises which is based on a set of business practices started by Toyota in the 1950s. In the mid of 1990s Lean Thinking by James Womack and Daniel Jones won worldly renown and recognition. In this book the philosophy of production focusing on customer needs and economical management of resources (especially human work and capital) was called “lean”. Authors proved, using many examples, that practices initiated in Japanese automotive industry can be successfully transferred to another fields of economy regardless of their country of origin. Wave of interest in management based on Lean Management, popularized mainly by Womack’s and Jones’s work, initiated the research on possibilities of application of this idea in other areas of our lives. 4 Nowadays Lean Management concept is the most effective management model for: Production (Lean Production, Lean Manufacturing) Administration and office (Lean Administration and Lean Office) Logistics and supply chains (Lean Logistics and Lean Supply Chain) Healthcare (Lean Healthcare) Accounting (Lean Accounting) Activities connected with process and product development (Lean Product and Process Development) Government (Lean Government) Building supplier – customer relations (Lean Solutions) Car service stations (Lean Dealership) Development of organizational culture and supervisors’ competences (Lean Culture, TWI Program, A3) In 1997 worldwide initiator and popularizer of this concept, Dr. James Womack founded first Lean Enterprise Institute. Institute’s activities stimulated transformation movement of thousands of organizations in the whole world. Up to date, the Institute determines the directions of development and improvement of organizations implementing Lean Management ideas. 5 Visit our website: www.lean.org.pl – we will gladly answer all your questions. 6 We are leaders in Lean Management implementation in Poland We invite you to acquaint with the contents of this folder in which we present the scope of activities of Lean Enterprise Institute Polska. We are the first and biggest organization in Poland offering complex support for industry, administration of services sector and healthcare in the scope of Lean Management. As a team we are characterized by: the biggest practical experience in Poland, wide range of services: trainings, consulting, business analyses, seminars, conferences, offer of the latest solutions from the scope of Lean Management, regular cooperation with world best experts, publishing, the biggest knowledge portal in Poland dedicated to Lean Management issues (www.lean.org.pl). On the next pages of the catalogue we present the scope of our activities and our competences. 7 Mission and history of Lean Enterprise Institute Polska Lean Enterprise Institute Polska (LEI Polska) was founded in October 2006. Our activity, which had been first initiated as a part of the Lean Management Program at the Wroclaw University of Technology in 1999, gained a completely new dimension when in 2006 we founded the Lean Enterprise Institute Polska. We have been promoting Lean Management rules among business community in Poland and actively supporting organizations which undertake the challenge of Lean philosophy implementation for 12 years. Our mission is increasing effectiveness and competitiveness of enterprises through knowledge transfer and development of Lean Management skills. We promote and develop the latest knowledge regarding lean approach and help organizations with transformation and continuous improvement. Activities in compliance with our mission are possible due to competences we acquired in many business areas, especially in both discrete and repetitive manufacturing (where Lean approach was born). Our competences also include service processes in the immediate surrounding of production, such as internal logistics, warehouse management, maintenance, supply chain management or Lean Accounting. We are also experienced in slimming down administration, office and service processes. We are also widening our competences in application of Lean rules in processes connected with product development, healthcare and car dealers. Our experiences prove that Lean philosophy can be virtually applied in every process and bring unexpected results. These benefits can be achieved and sustained only with appropriate style, system and culture of management which is called Lean Culture or Lean Leadership. We acquired appropriate competences in this field as well. We gladly accept challenges of implementationof Lean rules in new areas of business activities. Important events: 8 1999 We initiate Lean program in cooperation with University of Kentucky. 2002 Cooperation with American Lean Enterprise Institute, founded by world Lean authority, James Womack. 2006 We found Lean Enterprise Institute Polska and join Global Lean Network managed by James Womack and Daniel Jones. 2006 We found Lean Enterprise Institute Publishing House. 2010 Tenth Jubilee Lean Management Conference. 2010 We are awarded with: – Dolnośląski Gryf (Lower Silesia Griffin), – Dolnośląski Certyfikat Gospodarczy (Lower Silesia Economical Certificate), – Medal Europejski (European Medal). Consulting and implementation Business analyses Practical workshops and trainings Annual Lean Management Conference Publications Scientific research 9 Consulting in Lean Management implementation We have the biggest experience in Poland in consulting in implementation of Lean Management concept: we apply the latest methods of consulting projects management due to cooperation with world class Lean Global Network experts, we built the most experienced team consisting of former industry managers and renowned scientists who mostly acquired their experience in Lean Manufacturing in the late ‘90s. we have competencies in application of Lean approach in all main industry branches in Poland as well as in administration and services area, we can lead projects comprehensively, involving several departments of the company (manufacturing, logistics or administration) and offering development programs for employees, supervisors, managers and directors, we focus on practical knowledge transfer in such a way that a company will not need external consultants in the future. Success of Lean projects depends on many factors so company transformation project must include workers, production supervisors, managers as well as management board and human resources department. Thanks to big team of experts we can support companies at each level of Lean Management implementation process. During enterprise transformation we not only consult but provide trainings, practical workshops and coaching as well. Thus we support the development of internal competencies in Lean activities and further realization of continuous improvement process. 10 Business analyses We find undiscovered potentials, we reduce the risk of wrong decisions Making business decisions, especially those connected with considerable investments or influencing company effectiveness in the long run, must be based on solid analysis and rational premises. Effective analytical tools and expertise in the latest management trends allow us to perform an efficient analysis and comparison of different options of enterprise development or transformation. Business analyses enable finding undiscovered potentials of effectiveness improvement or unbiased evaluation of influence of planned changes on the company (which leads to risk reduction of wrong strategic decisions). Our team consists of experts in several trades and several aspects of business activities so we can offer solutions adjusted to the specifics of the project. Examples of analyses conducted by Institute: Investment profitability analyses. Discovering potentials and possibilities of effectiveness improvement. Warehouse logistics. External logistics and supply chains. Management system and Lean culture. Lean management accounting project supporting decisions in regards to Lean changes. We evaluate companies paying special attention to improvement potential and degree of Lean implementation both on production and production-related processes level and also management processes (including strategic management and organizational culture). Thus we can offer a roadmap of long term transformation. We apply the latest methods of evaluation created based on experiences gathered in many companies and results of international scientific researches in which our Institute actively participates. 11 Practical workshops and trainings We are a leading training and consulting organization dealing with Lean Management. For over 12 years our team has been developing the widest training program in Poland, cooperating with leading centers and experts form all over the world. Up to date we have already trained over 30 000 practitioners from industry and services. Our practical trainings Open We earned trust of over 500 Polish and international companies. conducted in manufacturing companies cover 27 different training themes dedicated for both production and office deal with aspects connected with culture and tools conducted by practitioners with many years of experience Customized always conducted as a workshop taking place in the real environment of your company improving competences of your employees (their knowledge and skills) dedicated for employees at all levels of the organization conducted by practitioners with many years of experience more details at www.lean.org.pl 12 Why are we special? the most extensive Lean Management training offer in Poland (several dozens of training themes regarding management system based on Lean Management principles) our trainings take on a practical dimension: - open trainings are conducted exclusively in manufacturing companies (27 trainings are carried out in a dozen or so different companies) - customized trainings are always conducted in the real environment of your company our training and consulting activities are supported by the most extensive offer of publications popularizing Lean Management know-how in Poland we employ a team of specialists continuously improving their skills and knowledge we are a member of prestigious Lean Global Network which enables international exchange or knowledge and experiences our open trainings program was awarded with European Medal and LEI Polska team efforts were awarded with prestigious Dolnośląski Gryf (Lower Silesia Griffin) Our trainings provide knowledge and develop skills Our trainings are designed to provide their participants with practical skills and knowledge that are ready to apply right after going back to work. Practical workshops in companies™ GM Manufacturing Poland Classes are carried out only as workshops using innovative training techniques which guarantee effective process of learning and acquiring skills necessary in professional life. Logos are presented only for object purposes, partner companies are their sole rightful owners. 13 Ian Glanday 14 Annual Lean Management Conference Organized since 2000, annual Lean Management Conference (up to 2010 known as Lean manufacturing Conference) is the biggest and the most prestigious event of this sort in Poland. It is the most reckoned with forum of Lean Management knowledge and experience exchange in Poland. Each year hundreds of practitioners from Polish and international companies and business organizations participate in this event. From the very beginning the formula of conference is based on presentations of achievements in the field of Lean Managementas well as lectures and workshops conducted by world leading experts. Each edition is distinguished by: presentation of fully practical aspects of manufacturing and service companies activities, presence of special guests who are acknowledged authorities (up to date we played host to: Jim Womack, Daniel Jones, John Shook, Art Smalley, Brian Maskell, Jose Ferro, Michael Ballé, Marek Piątkowski, Beau Keyte, Ian Glenday, David Verble, Robert Martichenko and many others), broad thematic spectrum and presentation of the latest trends in management based on Lean Management principles applicable to production, services, logistics, management accounting, organizational culture etc., detailed case studies bringing forward the secret knowledge of enterprises experienced in Lean Management implementation, field trips to manufacturing companies including Toyota, numerous seminars and workshops for beginners and advanced Conference is held each year in June in Wroclaw. 15 Publications of Lean Enterprise Institute Polska Institute’s publishing activities focus on books and workbooks supporting understanding of theoretical and practical aspects of Lean Manufacturing. Our activities in this area are based on long-year experience and cooperation with many companies and institutions in Poland and abroad. We are continuously trying to meet new trends in management based on Lean Manufacturing philosophy, putting on offer reliable books in English and in Polish. We are befriended with many authors of books published by our Institute. Thanks to cooperation with Poland and world leading practitioners and continuously gathered experiences we are trying to properly recognize the needs of business organizations by selecting new publishing areas and improving our offer. We carefully choose translators possessing vast both linguistic and factual experience. New terms which we create successfully catch on in Polish. We continuously widen our publishing offer, adding new titles from manufacturing, services, administration, product and service development, healthcare, employee relations etc. We are sole publisher and distributor of Polish editions of US Lean Enterprise Institute’s workbooks for practitioners. We cooperate with prestigious publishing houses, such as Productivity Press and Simon&Shuster. Our books subjects are backed up by professional trainings, workshops and consulting. We continuously expand our products portfolio which is available at our online store at www.leanbooks.pl. Excerptions from our books are available at our online store. 16 Best workbooks on Lean Management for practitioners Toyota Kata The art of improvement and coaching according to Toyota philosophy Managing to Learn Method of employee development by A3 report Lean Solutions How to minimize yours and your customers’ wasted time Creating Level Pull Pull system for production control Lean Manager What makes boss a real Lean Manager Making Materials Flow Material supply according to Lean Manufacturing Lean Lexicon Encyclopedia of Lean Management entries and terms Learning to See Value stream mapping method Seeing the Whole Extended value stream mapping method Breaking Through to Flow Management method in multi-product and/or multi-service environment The Birth of Lean Specifics of management based on Lean Management rules told by authors of this concept The TWI Workbook. Essential Skills for Supervisors How to teach employees, how to improve working methods and how to manage employee relations Full offer of our publications is available at www.leanbooks.pl 17 Selected partners of our research projects 18 Research projects Lean Enterprise Institute Polska is acknowledged in Europe center for research on new methods in organization and management. That is why we are invited to participate in large international research projects. Future SME TARGET www.futuresme.eu www.reachyourtarget.org Currently Institute is one of the main coordinators of big Future SME project which is co-funded by European Commission. 26 partners are participants of this project. Another coordinators are British University of Strathclyde Glasgow, Irish Galway-Mayo Institute of Technology, University of Ostrava and Swedish Chalmers University of Technology. The purpose of this project is speeding up development and improvement of competitiveness of European SMEs through innovative strategy deployment methods, improvement of organization and management. Lean Enterprise Institute Polska was in charge of coordination of the first phase of the project which aimed at the identification of main problems and weak points of manufacturing SMEs in European Union. Next phases, coordinated by Strathclyde University, consist of creating a new concept of management called Adaptive Enterprise. This concept lets the companies analyze changes in technological and business environment much faster than before and adapt to them in terms of both business and operations. TARGET is a project aiming at developing virtual educational environment based on so called serious games through using the latest educational methodologies and the latest available IT tools. An interactive educational platform will be created as an outcome of activities led by consortium of 15 European partners (including SIEMENS and NOKIA). It will enable fast (virtual) development of skillsin project management, innovations and Global Sustainable Manufacturing. 19 Our team We are a group of specialists in Lean Management know-how and skills practical transfer. Our team consists of experienced coaches and consultants with many years of managerial, coaching, teaching and consulting experience. Continuous professional improvement, exchange of experiences and passion for our work make us a team which supports implementation efforts of enterprises and service organizations with commitment and success. We have competences in Lean implementation in all key industries as well as in the office, services, supply chains and product development. Every year we train approximately 2500 managers and specialists and we help several dozens of companies with Lean implementation by practical workshops, consulting projects and business analyses. We cooperate with the best Lean Management specialists, bestsellers authors, Dr. James Womack and Prof. Daniel Jones and a group of former Toyota managers in US and Canada. In reward for our achievements in Lean popularization we became a member of global prestigious Lean Global Network gathering leading Lean Management specialists. 20 We all are Lean practitioners in our company 21 Brazil Mexico USA Spain Great Britain France Holland Denmark Italy Poland Germany Turkey Israel Republic of South Africa India China Australia Lean Global Network Lean Enterprise Institute Polska is a member of an international Lean Global Network which currently consists of 17 institutes located on 6 continents. www.leanglobal.org 22 LGN is led by global authorities: Prof. Daniel Jones and Dr. James Womack. LGN is a non-profit organization founded by its member Institutes and registered in Cambridge, MA, USA. Mission of the network is speeding up the creation and popularization of Lean all over the world and supporting the leaders who practically implement this knowledge. Thanks to cooperation with world leading Lean centers we have access to the latest knowledge, research results, implementation methodology and training materials. Uniform approach towards Lean philosophy among fellow Institutes predestines LGN to consistent support of international corporation’s plants located in different countries and on different continents where not only the mother tongue but also cultural background knowledge is essential. We cooperate with James Womack The world Lean Management movement initiator. Co-author of Lean concept adaptation model in any given organization. Co-author of world bestsellers: Lean Management, The Machine that Changed the World, Lean Thinking, Seeing the Whole and Lean Solutions. Founder and the first Chairman of American Lean Enterprise Institute. Daniel Jones Founder and Chairman of Lean Enterprise Academy (LEA) in Great Britain, Board Member of Lean Enterprise Institute in USA, world-class authority in popularization and implementation of Lean concept. Together with Dr. Womack he co-authored bestsellers The Machine That Changed the World, Lean Thinking, Seeing the Whole John Shook Chairman of Lean Enterprise Institute, eminent sensei who with enthusiasm shares his knowledge with Lean community and those who have just started their journey towards continuous improvement. Co-author of Learning to See which popularized value stream mapping method all over the world. In his latest book Managing to Learn he described management process based on A3 method which is an essence of Lean Management and Leadership. Marek Piątkowski Consultant working for manufacturing industry. He specializes in overall effectiveness improvement through Lean Manufacturing and Toyota Production System implementation. He gained his knowledge and experience while working for Toyota Motor Manufacturing Canada (TMMC), Ontario, Canada. He cooperates with Jim Womack’s Lean Enterprise Institute and Lean Transformations Group. Mike Rother Engineer, scientist, teacher and consultant on management, leadership and improvement in organizations. Co-author of two key workbooks on Lean Management awarded with Shingo Prize: Learning to See and Creating Continuous Flow. He also authored a renowned Toyota Kata (2010), defining the essence of the art of improvement and coaching according to Toyota philosophy. Robert Martichenko World leading expert in Lean Management implementation in logistics, former logistics manager at Toyota, currently Chairman of LeanCor LLC, co-author of Lean Six Sigma Logistics and Building a Lean Fulfillment Stream. Lecturer at Saint Louis University’s John Cook School of Business. Bohdan Oppenheim Expert in Lean Systems Engineering and member of Steering Committee of Lean Education Academic Network. Professor at Loyola Marymount University in Los Angeles. Author of Lean Product Development Flow management concept. 23 Our references 24 Automotive industry Food industry Autocam Poland Autoliv Poland Beijing West Industries Boart Longyear Poland Bridgestone Poznań Calsonic Kansei Poland Daicel Safety Systems Europe Delphi Poland EATON Automotive Polska EBCC Poland Electropoli-Galwanotechnika Farmtrac Tractors Europe Fastek Fitting Polska Faurecia Fomar Borg Automotive Gates Polska Gedia Poland Assembly General Motors Manufacturing Poland GKN Driveline Polska Hoerbiger Automotive Huf Polska International Quick Service Polska Isuzu Motors Polska Keiper Polska Kongsberg Automotive Mahle Polska Magna Automotive Poland Magneti Marelli Suspension Systems MAN STAR Truck&Buses Metzeler Automotive Polska Nidec Motors & Actuators Proseat Remy Automotive Poland Rieter Automotive Poland Sanden Manufacturing Poland Scania Polska Simoldes Plasticos Polska Sitech Takata Petri Parts Polska Tenneco Automotive Polska TI Poland Timken Polska Thule Toyota Motor Manufacturing Poland TRW Automotive Valeo Electric and Electronic Systems Vectrix Vibracoustic Polska Visteon Poland Volkswagen Polska Volkswagen Poznań Volvo Maszyny Budowlane Polska Volvo Polska VOSS Automotive Polska Wabco Polska Agrana Fruit Polska Ambra Cereal Partners Poland Toruń-Pacifik Danone Destylarnia Sobieski Ferrero Polska HJ Heinz Polska Hochland Polska LU Polska MARS Polska Nestlé Polska Nowakowski-Piekarnie Terravita The Lorenz Bahlsen Snack-World Cadbury Carlsberg Polska Wedel Zakład Przetwórstwa Mięsnego „Tarczyński” Zakłady Przemysłu Tłuszczowego w Warszawie (Kruszwica S.A.) Żywiec Zdrój Distribution and sercives BRE BANK ExiSport G4S Cash Centres Kolaja&Partners Schenker Sygnity Telekomunikacja Polska S.A. TNT Automotive Logistics Poland Brink's C.L. Polska Machine industry and industrial goods Agromet Avio Polska Axtone Bombardier Transportation Polska Caterpillar Chemar CMC Zawiercie Danfoss DeLaval Operations GATX Rail Poland Genfer Lloyd Kiel Polska Legrand Polska Logstor Polska Ozas-Esab Parker Hannifin Pett & Pett Donako PKP Cargo Wagon Pratt & Whitney PZL Hydral Rolls-Royce Marine Poland Rosti Polska Sapa Aluminium Sauer Danfoss SKF Polska Stelweld Śrubena Unia Wagony Świdnica Winkelmann Polska Wood-Mizer Industries Valvex Victaulic Polska ZETKAMA Furniture industry Beskidzkie Fabryki Mebli Black Red White Bydgoskie Fabryki Mebli C+P Systemy Meblowe Fabryka Mebli BALMA FS Favorit Furniture Szczytno IKEA Polska Czerska Fabryka Mebli (Klose) Gościcińska Fabryka Mebli (Klose) Pomorska Fabryka Mebli (Klose) Norco Polska Nowy Styl PROFIm Rejs Sits Swedwood Poland TECHMARK Zakłady Produkcyjno-Usługowe Prawda Pharmaceutical and medical industry 3M Medical Systems Aesculap-Chifa Anpharm GlaxoSmithKline Pharmaceuticals HTL-Strefa Lek LiNA Medical Polska Maco Productions Polonia Medana Pharma Terpol Group US Pharmacia Our references Electrical and electronics industry ABB Balluff Bester Corning Cable Systems Polska Draexlmaier E.G.O. Polska Elda Eltra Elektrotechnika Electrical Components International Fideltronik IMEL GE Power Controls Halogen Light Tech Jabil Circuit Poland Kimball Electronics Poland Lacroix Electronics LG Electronics Wrocław Moltech Polska PartnerTech Sieradz Philips Lighting Poland Phoenix Contact Wielkopolska Sonion Polska Tewa Termico TVAB Home appliances industry Amica Wronki Biazet BSH Sprzęt Gospodarstwa Domowego Electrolux Poland FagorMastercook Thomson Polska Whirlpool Polska Zelmer Other products 3M Poland Akzo Nobel Decorative Paints AluTeam Polska Apator Mining AREVA T&D Backer OBR Black Point British-American Tobacco Polska BZK Group Cafardini CCL Label Cedo Chore-Time Europe CNH POLSKA Colgate-Palmolive Constantia Teich Poland Decora Dovista Polska Holding Dramers Druk-Len Duni Poland Dyrup Ellert Elsta Euro-Comfort Fakro Eurovia Kruszywa FKSiM Spomasz FLSmidth MAAG Gear Frohe Fud-Men Jarosław Fudała, Lucjan Fudała, Leszek Fudała Gemalto Gillette Poland Gonvarri Polska Graham Packaging Poland Heraeus Electro-Nite Polska HT Lancet Husky Huta Szkła Jedlice Interchemall JTI Polska Kampmann Polska KGHM Polska Miedź Lamela Landster Business Development Center Lankwitzer Polska LG Chem Poland Limatherm Components Lincoln Electric Bester Mago Marbet MAZEL M.H. Mazurkiewicz Mennica Polska Mondi Świecie NB Polska Oberthur Technologies Poland Okna Rąbień Pass-Pol Perfecta Centrum Reklamy Philip Morris Polska PHP Mercus Plastal Polifarb Cieszyn-Wrocław Politechnika Poznańska Porta KMI Poland PPG Deco Polska PPHU Solo Sobota Marcin Przedsiębiorstwo Materiałów Izolacyjnych IZOLACJA-MATIZOL R.R. Donnelley Starachowice Rationel Polska Rockwool Polska Saint-Gobain Polska Sapa Aluminium SCA Hygiene Products Schumacher Packaging Senator Polska SHL Production Sonoco Poland Packaging Services SOR-DREW Spinko Stanley Fastening Systems Poland Stomil Sanok Suominen Polska ThyssenKrupp System Engineering Toshiba Television Central Europe UPM Raflatac VF Polska Vorwerk Dichtungssysteme Polska Wagran Wienerberger Ceramika Budowlana Wika Polska Wrocławski Park Technologiczny Wrocławskie Centrum Transferu Technologii Politechnika Wrocławska 25 Our awards Lower Silesia Griffin (Dolnośląski Gryf) Lean Enterprise Institute Polska is a laureate of the most prestigious economical contest in Lower Silesia “Lower Silesia Griffin – Economical Award” in 2010. Among over 120 companies and self-governments we were awarded as one of eight prizewinners with Griffin statuette for innovation and resourcefulness supporting organization. The award was granted by West Chamber of Commerce, “Polish Copper” Employers’ Union and Marshal’s Office of Lower Silesia Voivodeship. The aim of this contest is awarding of enterprises, local governments, institutions and organizations supporting economical growth of Lower Silesia region and setting the example in particular categories. Lower Silesia Economical Certificate (Dolnośląski Certyfikat Gospodarczy) Lean Enterprise Institute Polska acquired a certificate of reliability and quality awarded by Lower Silesia Voivodeship. Prizewinners of this award make considerable contribution to region development, labour market creation and are a model of innovation, modernity and solidity of work. 2010 European Medal We are proud to present European Medal granted by Business Centre Club and European Economic and Social Committee form Brussels. We were awarded with this honourable award for Open Trainings Program conducted in companies. Receiving European Medal is a result of our dynamic growth and highest quality of our products. This award strengthens our continuous pursuit of our offer improvement and maintaining leader position among institutions supporting companies in Lean implementation programs. 26 Knowledge portal lean.org.pl 27 Lean Enterprise Institute Polska Sp. z o.o. POLAND, ul. Muchoborska 18, 53-424 Wrocław tel. +48 71 798 57 33, fax: + 48 71 798 57 34 info@lean.org.pl www.lean.org.pl MEMBER OF: