Leeds Joint Care Management Service

Contact details
Joint Care Management Teams
across Leeds
West 0113 378 3224 / 0113 378 3232
South 0113 378 2721
North 0113 295 4701
Monday – Friday
8am – 8pm
Saturday and Sunday 9am – 5pm
Bank holidays
9am – 5pm
Help us get it right
If you have a complaint, concern, comment
or compliment, please let us know by
speaking to a member of our staff. We
learn from your feedback and use the
information to improve and develop our
services.
If you would like to talk to someone
outside the service contact the Patient
Advice and Liaison Service (PALS) on
0113 220 8585, Monday to Friday 9.30am
to 4.30pm or email lch.pals@nhs.net
NHS 111
For urgent medical
help that isn’t a 999
emergency
Carers Centre
6-8 The Headrow
Leeds, LS1 6PP
0113 246 8338
Adult Social Care
0113 222 4401
LCH Patient Advice and
Liaison Service (PALS)
0113 220 8585
Your Care Manager is:
Contact number:
This leaflet can be made available
in larger print, as an audiotape or
in other languages on request.
© Leeds Community Healthcare NHS Trust, June 2015 ref: 1391
Leeds
Joint Care
Management
Service
Information for service users
and their families
What is Joint
Care Management?
• A partnership between Leeds
What do we do?
• We will assess your health and social
care needs
Community Healthcare NHS Trust
(LCH) and Leeds Adult Social Care
(Leeds City Council)
• We will work with you and your family
to plan the services you need and where
you need them
• A care management service for adults
• We will co-ordinate your care services
• We will review services to make sure you
over 65 years with complex health
and social care needs
• A care management service for adults
of all ages who have been identified
as eligible for NHS Continuing Care
funding (we can give you a leaflet
that explains this)
Referrals to Joint
Care Management
• Referrals to the service are made by
any health or social care professional
involved in your care
are getting the right care
When may you need a
Joint Care Manager?
• If you are in hospital and need a high
level of support when you are discharged
• If you are a patient in the Community
Who are Joint
Care Managers?
• We are professionals with health or
social care backgrounds
• We are care managers with a wealth
of experience in all aspects of health
care and adult social care
Intermediate Care Unit or South Leeds
Independence Centre and need support
when you are discharged
• If you are at home but at risk of being
admitted to hospital or a care home
when you don’t need to be
• If you are in a Community Intermediate
Care bed or at home with services to
help you with personal care from Leeds
Community Healthcare NHS Trust and
need ongoing care
• If you are eligible for NHS Continuing
Care funding
Our Commitment
to you...
• We will provide a prompt response to
all referrals
• We will offer you an assessment that
is personal to you
• We will identify services which will
make you as independent as possible
• We will involve you and respect your
views when planning your care