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The Aboitiz Way
The Aboitiz Way JULY 2014 Aboitiz Leadership BRAND DIFFERENTIATORS* How we are perceived 6 LEADERSHIP DIMENSIONS How we lead CORE VALUES How we behave PASSION FOR BETTER WAYS Brand essence *Brand Differentiators will differ per SBU TO CREATE LONG-TERM VALUE FOR ALL OUR STAKEHOLDERS Mission BRAND DIFFERENTIATORS* How we are perceived 6 LEADERSHIP DIMENSIONS How we lead CORE VALUES AND BELIEFS CORE VALUES How we behave PASSION FOR BETTER WAYS Brand essence *Brand Differentiators will differ per SBU CORE VALUES: INTEGRITY • TEAMWORK • INNOVATION • RESPONSIBILITY How we behave PASSION FOR BETTER WAYS Brand essence Aboitiz Core Values We believe in INTEGRITY. We… • deliver on what we promise • practice fair process • are accountable for our actions and their consequences Aboitiz Core Values We believe in INNOVATION. We… • constantly look for better ways to provide efficient systems, quality services and products Aboitiz Core Values We believe in TEAMWORK. We… • apply a multi-disciplinary approach to achieve our business goals • work interdependently while promoting cooperation and mutual respect Aboitiz Core Values We believe in RESPONSIBILITY. We… • Adhere to good corporate governance • Advocate sustainability and caring for our environment • Care for all our stakeholders, ensuring they take a fair share of the value creation we are involved in AN ABOITIZ LEADER: 6 LEADERSHIP DIMENSIONS How we lead CORE VALUES: INTEGRITY • TEAMWORK • INNOVATION • RESPONSIBILITY How we behave PASSION FOR BETTER WAYS Brand essence Mentoring and Developing Fostering Teamwork Courageous Authenticity Achieving Results Sustainable Growth Integrity Leadership Circle Assessment US-based executive coaching and leadership development consultants 22 360˚ senior executives feedback evaluation… …and a deep exploration of leadership effectiveness Leadership Circle Assessment • Year-long journey of deep individual and collective exploration of how to raise the level of leadership competence across the Group • Each participant identified and addressed his own barriers to leadership effectiveness • As a group, defined the ideal future state of leadership and a series of fundamental shifts in mindset, processes and systems Profile Assessment • 18 leadership competencies, proven to be the most relevant to effectiveness • From which Aboitiz has selected 6 as the most critical for the Aboitiz leader • Do not replace the 15 Success Factors leadership behaviors, but encompass them and provide a deeper foundation for them Aboitiz Leadership Dimensions Mentoring and Developing The leader’s ability to develop others through mentoring and maintain growthenhancing relationships. Aboitiz Leadership Dimensions Fostering Teamwork The leader’s ability to foster high-performance teamwork among team members. Aboitiz Leadership Dimensions Courageous Authenticity The leader’s willingness to take tough stands, bring up the ‘undiscussable’ (risky issues the group avoids discussing), and openly deal with difficult relationship problems Aboitiz Leadership Dimensions Achieving Results The leader is goal directed and has a track record of goal achievement and high performance Aboitiz Leadership Dimensions Sustainable Growth • The leader’s ability to achieve results that maintains or enhances the organization’s overall long-term effectiveness • Balances well human/technical resources to sustain long-term performance • How well the leader makes choices that ensure what is the best for environment and community Aboitiz Leadership Dimensions Integrity • How well the leader adheres to the set of core values and beliefs he/she espouses • How well he/she can be trusted to walk the talk How We Lead 15 Leadership Competencies ENSURING EXECUTION Customer Focus Quality Focus Decision Making Leading Change Resilience ESTABLISHING DIRECTION Strategic Thinking Business Leadership Planning Analytical Thinking Innovation BUILDING COMMITMENT People Dev’t Communication Catalyzing Teams Motivating Others Building Partnership & Networking 6 Leadership Dimensions Mentoring and Developing Fostering Teamwork Courageous Authenticity Achieving Results Sustainable Growth Integrity Pulse Survey Results PERCENTAGE OF TOTAL SCORES BY CATEGORY PERCENTAGE OF RESPONSES RECEIVED 50% 46.2% 45% 40% 35% 30% 25.1% 25% 20% 16.4% 15% 10% 4.1% 5% 6.8% 1.4% 0% Much Improved Improved No Change Worse LEVEL OF IMPROVEMENT Much Worse No Opinion Initiatives To foster effectiveness in the 6 Leadership Dimensions Think of them as “stepping stones” along a pathway from the current leadership culture to a new desired state. What are they? Who will be impacted? When does it happen? Mentoring and Developing: Stepping Stones Mentoring and Developing The leader’s ability to develop others through mentoring and maintain growthenhancing relationships. Mentoring and Developing: Stepping Stones We already have a well-established process [ TALENT OPTIMIZATION ] • Key talent reviews for all team leaders • Evaluated for succession & career development options based on: Performance Competency Achievement Leadership capability Potential Mentoring and Developing: Stepping Stones • Individual development plans • Succession and replacement strategy • Training intervention for gaps in leadership & technical competencies Mentoring and Developing: Stepping Stones Other stepping stones, being implemented and to be implemented: WHAT HOW Leadership Circle Journey 1 and 2 Preparing leaders for a mentoring and developing role Mentoring and Coaching Workshop Mentor and Coach Playbook for TLs Circle of Mentors Self-driven career management program Self-driven career management Support tool Discussion of career roadmaps with TL/Mentor IDP Progress tracking IDP as 20% of Total Performance Score Fostering Teamwork: Stepping Stones Fostering Teamwork The leader’s ability to foster high-performance teamwork among team members. Fostering Teamwork: Stepping Stones WHAT HOW Identify interdependencies within and across groups Modify Balanced Scorecard Process and Success Factors Ensure corporate center support of teams Implement Responsibility Matrix and SLAs Promote interaction between leaders Implement forums and events that foster familiarity between interdependent teams Work successfully in a matrix organization Conduct Relationship-Based Leadership Courses to to build skills in communication, trust building and collaboration Courageous Authenticity: Stepping Stones Aboitiz Leadership Dimensions Courageous Authenticity The leader’s willingness to take tough stands, bring up the ‘undiscussable’ (risky issues the group avoids discussing), and openly deal with difficult relationship problems Courageous Authenticity: Stepping Stones WHAT HOW Relationship Based Leadership Course‘The Aboitiz Leader’ Enhance Leader-led Forums Encourage a culture of trust and courageous authenticity Enhance and encourage participation to company activities Encourage more cross-functional projects via Inspired By Passion Team Awards Measure: 360 degree feedback survey Achieving Results: Stepping Stones Achieving Results The leader is goal directed and has a track record of goal achievement and high performance Achieving Results: Stepping Stones WHAT HOW Align strategy to execution Complete rollout and implementation of Balanced Scorecard Ensure execution of goals Complete rollout and implementation of Success Factors Sustainable Growth: Stepping Stones Sustainable Growth • The leader’s ability to achieve results that maintains or enhances the organization’s overall long-term effectiveness • Balances well human/technical resources to sustain long-term performance • How well the leader makes choices that ensure what is the best for environment and community Sustainable Growth: Stepping Stones WHAT HOW FEATURES Measure • Improving position relative to competitors • Incremental improvement in efficiency MIRMA • Measure • Improve • Reward • Measure Again Build human capability: • For future need • People of Group-wide interest; • A deeper bench Balanced Scorecard Compensation Structure Encourage • Replicability & standardization of solutions • Innovation • Peer recognition Recognition Reward • Peer and cross-BU collaboration • Self development • Consistent quality output • Recognize behavioral examples Workforce Planning • • • • Key Talent Review Talent attraction and retention Internal recruiter for high level talent Mentoring program Keep track of current and future talent gaps Hire employees that fill present and future talent gaps and align culturally Integrity: Stepping Stones Integrity • How well the leader adheres to the set of core values and beliefs he/she espouses • How well he/she can be trusted to walk the talk Integrity: Stepping Stones WHAT HOW Engagement and Activation Communicate • Common descriptors of Core Values & beliefs • Behavioral indicators Cascade The Aboitiz Way Extend the Leaders Journey program group-wide Engage • Forums where team members can express how core values & beliefs are manifested in their everyday work The Aboitiz Leader Course (to be developed) Culture Strengthening • Integrate living our core values & beliefs in the day-to-day interactions of the teams Measurement One on one performance reviews Use of all communication channels Brand Health Check (Brand Audit) CQAS Reputation Survey 360 degree feedback evaluation Pulse Survey The 6 Aboitiz Leadership Dimensions are imperative for the sustained success of the Aboitiz enterprise Brand Essence Passion forBETTER better ways PASSION FOR WAYS Brand essence BRAND DIFFERENTIATORS*: DRIVE TO LEAD • DRIVEN TO EXCEL • DRIVEN TO SERVE How we are perceived AN ABOITIZ LEADER: 6 LEADERSHIP DIMENSIONS How we lead CORE VALUES: INTEGRITY • TEAMWORK • INNOVATION • RESPONSIBILITY How we behave PASSION FOR BETTER WAYS Brand essence *Brand Differentiators will differ per SBU AEV Brand Differentiator Driven to Lead We are trendsetters in our industries, initiating bold pioneering moves and constantly introducing innovations. AEV Brand Differentiator Driven to Excel In our constant pursuit for excellence, we act decisively to implement our plans, remain adaptable and be responsive to the demands of an ever-changing environment. AEV Brand Differentiator Driven to Serve By always remaining customer focused, we create greater value for all our stakeholders, through excellent service and responsible action. TO CREATE LONG-TERM VALUE FOR ALL OUR STAKEHOLDERS Mission BRAND DIFFERENTIATORS*: DRIVE TO LEAD • DRIVEN TO EXCEL • DRIVEN TO SERVE How we are perceived AN ABOITIZ LEADER: 6 LEADERSHIP DIMENSIONS How we lead CORE VALUES: CORE VALUES AND BELIEFS INTEGRITY • TEAMWORK • INNOVATION • RESPONSIBILITY How we behave PASSION FOR BETTER WAYS Brand essence *Brand Differentiators will differ per SBU • A set of values and beliefs that drives our culture • Strengthened over generations to guide us in our actions and behavior Cluster Conversations: Integrate your understanding • Turn to those sitting nearest you; groups of three or more • Discuss: • What are the key things that stood out for you? • As a leader, how do you think you can support various aspects of The Aboitiz Way? • How do you imagine the various aspects of The Aboitiz Way will support your and your team’s success? • What are the questions most on your mind right now? Questions Reactions Next Steps Let us all COMMIT to this LEADERSHIP JOURNEY! To be a truly sustainable enterprise that can be entrusted to future generations
