FRA booklet "By Train to Your Plane" | Fraport AG

Services
By Train to Your
Post
Post
Rollstuhl
Snacks
Snacks
Bar
Bar
Supermarkt
Supermarket
Med. Dienste
Med. Services
Apotheke
Pharmacy
Babyraum
Babyroom
Spielplatz
Playground
WLAN-Zone
WLAN Zone
Gebetsraum
Prayer room
Dusche
Shower
Raucherzone
Smoking area
Lounges
Lounges
Ankunft
Arrivals
Schalter
Counter
Wheel chair
Plane
Geldwechsel
Exchange
Getting to the Airport Conveniently by Rail
Basics
Abflug
Departures
Rolltreppe
Escalator
Treppe
Stairs
Lift
Lift
Imprint:
Publisher: Fraport AG Frankfurt Airport Services Worldwide,
Bordkartenkontrolle
Ticket control
Gepäckannahme Passkontrolle
Baggage check-in Ticket control
Sky Line
Sky Line
Fundbüro
Lost and found
AIRail-Terminal
AIRail-Terminal
Corporate Communications, Client Services (UKM-KS)
Steffen Sommer (UKM-KS), Sebastian Rhein (FTU-TS)
Layout: Agencis | Die Kreativagentur
Print: Airport Print Center
Mietwagen
Car rental
Taxi
Taxi
Parken
Parken
Hotel
Hotel
TreffpunktMeeting Point
Stand: December 2013
Telefon
Telephone
www.frankfurt-airport.com
YOUTUBE LOGO SPECS
PRINT
main red
PMS 1795C
Bahnhof
Train Station
Bus
Bus
Polizei
Police
Airport
Conference
Center
Toiletten
Toilets
Information
Information
gradient bottom
PMS 1815C
C0 M96 Y90 K2
C13 M96 Y81 K54
white
black
C0 M0 Y0 K0
C100 M100 Y100 K100
WHITE
BLACK
on light backgrounds
standard
standard
no gradients
no gradients
www.twitter.com/Airport_FRA
www.facebook.com/FrankfurtAirport
www.youtube.com/user/FraportundFra
www.pinterest.com/AirportFRA
watermark
watermark
stacked logo (for sharing only)
Gepäckausgabe Gepäckwagen
Baggage claim Baggage carts
Gepäckvermittlung
Baggage tracing
on dark backgrounds
www.frankfurt-airport.de
stacked logo (for sharing only)
www.yelp.de/biz/Frankfurt-Airport-Frankfurt
Frankfurt Airport
App
Download now – for free!
iPhone
Android
le on
Availab and
e
r
o
App St
y, also
la
P
le
Goog
App.
b
e
as a W
lish
an, Eng
In Germ inese.
and Ch
Get to Your Destination
Reliably by Train
Start your trip by boarding a train! From stations all over
Germany and many cities in other European countries,
every day there are more than 400 trains that will take you
straight to Frankfurt Airport. By taking advantage of them,
you can almost start your vacation or business trip when
you step out your front door. It’s extremely easy to transfer
from a train to a plane or vice versa – the railway and flight
schedules are excellently coordinated with one another.
ICE, Regio, S-Bahn – They All Stop Right at the Airport
The choice is yours: every day of the week, more than 170
ICE and IC trains stop at Frankfurt Airport’s long-distance
train station. From Cologne or Stuttgart, the trip takes only
an hour – it can’t get much faster than that. In addition,
more than 220 regional trains connect the airport with
towns and cities in the German states of Hesse, RhinelandPalatinate, and Bavaria. And to top it off, suburban (S-Bahn)
trains to and from downtown Frankfurt and destinations in
the Rhine-Main region leave every 15 minutes.
Web-App
1/3
More than
of passengers take
the train to Frankfurt
Airport.
Intermodality – networking of
air and rail transportation – is one
of the most important reasons for
the success of Frankfurt Airport.
Long-distance train station
174
high-speed trains
a day
Regional train station
223
suburban (S-Bahn)
and regional trains
a day
Convenient Arrival
3
How to get where you
want to go:
From the long-distance train station to Terminal 1:
Walk across the pedestrian bridge and follow the signs to
Terminal 1 A/B/C, total walking time: approx. 10 minutes.
From the long-distance train station to Terminal 2:
Walk across the pedestrian bridge to Terminal 1. Then
either board a shuttle bus in front of Concourse B Arrivals
(Level 1) or take the “SkyLine” people mover from Concourse B Departures (follow the signs for Terminal 2 D/E),
total walking time: approx. 25 minutes.
The following airlines offer
check-in at the AiRail Terminal:
A
B
C
From the regional train station to Terminal 1:
Ride the elevator or escalator up to the Departures level
(Level 2), total walking time: approx. 5 minutes.
From the regional train station to Terminal 2:
Ride the elevator or escalator up to the Departures level
(Level 2), then either board a shuttle bus in front of Concourse B Arrivals (Level 1) or take the “SkyLine” people
mover from Concourse B Departures (follow the signs for
Terminal 2 D/E), total walking time: approx. 25 minutes.
See terminal plan on page 11/12
E
G
K
L
AiRail Terminal
If you arrive at the long-distance train station, you can very
conveniently and simply check in and drop off your luggage
at the AiRail Terminal just a few steps away (provided that
your airline offers check-in services there). This way you don’t
have to lug your bags any further.
M
N
O
P
Q
R
S
T
Y
Airline
Code
Counter
Opening hours
Adria Airways
JP
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Air India
AI
18-20 (Fraport)
7 a.m. to 9 p.m.
Air Berlin
AB
18-20 (Fraport)
7 a.m. to 9 p.m.
Asiana Airlines
OZ
18-20 (Fraport)
7 a.m. to 9 p.m.
Austrian Airlines
OS
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Belavia
BRU
18-20 (Fraport)
7 a.m. to 9 p.m.
Brussels Airlines
SN
11-12 (Lufthansa)
7 a.m. to 8 p.m.
China Airlines
CI
18-20 (Fraport)
7 a.m. to 9 p.m.
Condor
DE
18-20 (Fraport)
7 a.m. to 9 p.m.
Croatia Airlines
OU
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Cyprus Airways
C4
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Egypt Air
MS
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Emirates
EK
18-20 (Fraport)
7 a.m. to 9 p.m.
Etihad Airways
EY
18-20 (Fraport)
7 a.m. to 9 p.m.
Gulf Air
GF
18-20 (Fraport)
7 a.m. to 9 p.m.
Korean Air
KE
18-20 (Fraport)
7 a.m. to 9 p.m.
Kuwait Airways
KU
18-20 (Fraport)
7 a.m. to 9 p.m.
LOT Polish Airlines
LO
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Lufthansa
LH
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Luxair
LG
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Malaysia Airlines
MH
18-20 (Fraport)
7 a.m. to 9 p.m.
Niki Luftfahrt GmbH
HG
18-20 (Fraport)
7 a.m. to 9 p.m.
Oman Air
WY
18-20 (Fraport)
7 a.m. to 9 p.m.
Pakistan Intern. Airlines
PK
18-20 (Fraport)
7 a.m. to 9 p.m.
Qatar Airways
QR
18-20 (Fraport)
7 a.m. to 9 p.m.
Rossiya
FV
18-20 (Fraport)
7 a.m. to 9 p.m.
SAS Scandinavian Airlines
SK
11-12 (Lufthansa)
7 a.m. to 8 p.m.
SATA Internacional
RZO
18-20 (Fraport)
7 a.m. to 9 p.m.
Srilankan Airlines
UL
18-20 (Fraport)
7 a.m. to 9 p.m.
Swiss International Airlines
LX
11-12 (Lufthansa)
7 a.m. to 8 p.m.
TAP Portugal
TP
11-12 (Lufthansa)
7 a.m. to 8 p.m.
Thai Airways
TG
18-20 (Fraport)
7 a.m. to 9 p.m.
Transaero Airlines
UN
18-20 (Fraport)
7 a.m. to 9 p.m.
Yemenia Airways
IY
18-20 (Fraport)
7 a.m. to 9 p.m.
Airlines with AiRail Check-in offer
5
How you benefit from
AiRail Check-in:
What to keep in mind about
the AiRail Service:
– You can check your luggage right after arriving by train
– It’s only a few steps to the AiRail check-in counters
– You start your trip in a relaxed mood
– You have more time to enjoy the airport’s rich offerings
You’ll find the AiRail Terminal in the passageway that
connects the long-distance train station with Terminal 1
– Check in at least 15 minutes before your train leaves
– Carry your bags onto the train
– After arriving at the long-distance train station at the
airport, walk to the AiRail Terminal to drop off your bags.
You must do this no later than 40 minutes before your
flight departs.
Simply follow the signs for “AiRail Check-In” or “AiRail
Terminal”. Check-in is possible there until 60 minutes
before departure, and the counters are open daily from 7
a.m. and 9 p.m. (except for the Lufthansa counters, which
close at 8 p.m.). We recommend that you allow enough
time to complete the check-in procedure. When landing
again at Frankfurt Airport after your trip, you pick up your
luggage in the usual way at the terminal’s baggage claim,
just follow the signs (except passengers of Lufthansa
AiRail Service, see next chapter).
The Lufthansa AiRail Service also works in the opposite
direction. At the airport where you begin your trip, you can
check in all the way to Düsseldorf, Cologne, or Stuttgart
and receive your train ticket there as well. After landing in
Frankfurt, follow the exit signs and then head for the AiRail
Terminal. You pick up your luggage from the exclusive
baggage claim and take it through customs there.
More information on Lufthansa’s AiRail Service is available at www.frankfurt-airport.com, www.lufthansa.com, and
www.bahn.com.
Lufthansa AiRail Service
If you’re traveling to Frankfurt Airport by ICE train and will be
departing on a Lufthansa flight, you can check in even earlier
at the Düsseldorf, Cologne, and Stuttgart train stations. The
self-service check-in machines there dispense the boarding
passes for your flight. After arriving at the airport’s long-distance train station, you then conveniently drop off your bags
at the Lufthansa counter in the nearby AiRail Terminal
Unfortunately, at this time it is not possible to check in for
your flight at the Siegburg/Bonn ICE train station.
6
AiRail Check-in
AiRail Service
7
Tips on How to Make the Most
of Your Time at the Airport
– From Armani to Zegna, at the airport you’ll find a huge
range of shops that carry brands from around the world
at fair prices. There are also more than 90 restaurants and
bistros to satisfy any taste. Our Shopping & Dining
Guides help you get your bearings.
Rail & Fly Service of
Deutsche Bahn
Many airlines and travel operators offer Rail & Fly tickets
for Frankfurt Airport. They are a good deal, since they let
you travel to the airport and back again conveniently
and economically.
– Surf the Internet for free at the airport. You can access the
Web for 60 minutes via Wi-Fi in the terminals. If you
don’t have an Internet-capable device of your own, you
can use one of the many stand-up or sit-down terminals
around the airport (for a fee).
– Take it easy in one of the remodeled, comfortable rest
areas at the airport and let the time fly until it’s time to
head for the gate. Or else visit one of the airport lounges.
How you benefit from Rail & Fly:
– You can leave from and return to any of more than
5,600 train stations in Germany
– It’s easy to purchase an e-ticket (electronic ticket)
at any Deutsche Bahn ticket machine
– You can check in and drop off your luggage in
the AiRail Terminal at Frankfurt Airport
(see page 5 for the participating airlines)
– Travelling with kids: There are several play areas in the
terminals for your kids to play and romp in while you
catch your breath. You can also borrow a stroller for your
toddler free of charge at the following locations: in
Terminal 1 at the Service Point in Concourse B (pre security) and at information desk 10 in Concourse B
(post-security), and in Terminal 2 at the Service Point
(pre-security).
Here’s how it works: when booking your flight, you receive
a personal “pickup number” for your trip by train.
You enter this number in a Deutsche Bahn ticket machine
and receive your Rail & Fly ticket. Note: presenting the
e-ticket for your flight together with your pickup number is
not a substitute for your Rail & Fly ticket and does not
entitle you to board the train.
Please also keep in mind that you have to print out your tickets
from 72 hours prior to beginning your outbound or returning
trip. Rail & Fly tickets are only valid on the day of your flight
and the day before (departure) respectively after (arrival).
You’ll find detailed information on Rail & Fly at www.bahn.
de/railandfly. Please acquaint yourself with it. There is also a
list of all airlines and travel operators that offer Rail & Fly.
8
Rail & Fly
Your Stay at Airport
9
Safely arrive at the destination
Terminals, parking garages and stations at a glance
AiRail Terminal