GrowinG. toGether.

Growing.
together.
2011 Corporate Social Responsibility Report
A Letter to Our Stakeholders 1
our social responsibility focus
2
about Huntington
4
Investing in our six-state region
6
West Michigan
East Michigan
Pittsburgh Cleveland Columbus / Central Ohio Southern Ohio / Northern Kentucky Akron / Canton and Mahoning Valley
Central Indiana
West Virginia and Northwest Ohio
7
8
10
11
12
14
15
17
17
Investing locally
18
Small business growth
Safe and stable housing
Backpack Index
Resources for financial success
19
21
23
24
our Colleagues
25
corporate charitable donations
30
what others are saying
32
Pelotonia26
Inspiring our colleagues
28
Colleagues in our communities
29
Central Ohio Region Columbus, Oh
Community Development Manager: Michael Childs, CDRM
614-480-6802 | michael.childs@huntington.com
Community Giving: Steven Fields
614-480-3278 | steven.fields@huntington.com
Greater Cleveland Region Cleveland, Oh
Community Development Manager: Carrie Rosenfelt
216-515-6090 | carrie.rosenfelt@huntington.com
Director of Corporate Affairs: Diane Downing
216-515-6648 | diane.downing@huntington.com
Greater Canton/Akron Region Canton, Oh
Community Development Manager: Carrie Rosenfelt
216-515-6090 | carrie.rosenfelt@huntington.com
Community Giving: Sandy Upperman
330-438-4858 | sandy.upperman@huntington.com
Mahoning Valley Region Warren, Oh
Community Development Manager: Lisa Quattrochi
412-227-4828 | lisa.quattrochi@huntington.com
Community Giving: Sandra Lisko
330-841-0731 | sandra.lisko@huntington.com
Northwest Ohio Region Toledo, Oh
Community Development Manager: Bryan K. Kieler
248-637-8221 | bryan.kieler@huntington.com
Community Giving: Shannon Loar-Tenney
419-249-3350 | shannon.loartenney@huntington.com
East Michigan Region Troy, Mi
Community Giving: Lisa Brinker
248-244-3694 | lisa.brinker@huntington.com
West Michigan Region Grand Rapids, mi
Community Development Manager: Renee Williams
616-771-0116 | renee.williams@huntington.com
Community Giving: Michael Lindley
616-235-8824 | michael.lindley@huntington.com
Dear Friends,
At Huntington, we define our success by the success of our customers.
That’s why we are focused on Fair Play banking, ensuring we offer fair
products and services to all of our customers. The reason is simple:
playing fair is the right thing to do for our customers, our communities,
our investors, and our colleagues.
We’re committed to doing business in a way that benefits our Midwest
communities, our customers, and the economy. We want folks to have the
opportunity to have good jobs and stable homes, and we want bright, energetic
entrepreneurs to have the opportunity to run their own successful business.
We’re proud to call the Midwest our home. It was here in the Midwest that we
began to see signs of true economic recovery last year. It’s here in the Midwest
that there’s more economic stability and job growth than nearly anywhere else
in the country. Companies are locating or expanding here, and collaborations
of businesses, government, and communities are fostering greater partnerships
than we’ve seen in years.
Thanks to your shared commitment to the Midwest, we believe the months
and years ahead will be strong for you, your family, and your community.
We look forward to being a continuing part of your success.
Central Indiana Region Indianapolis, In
Community Development Manager: Teresa Marti
317-269-4879 | teresa.marti@huntington.com
Community Giving: Brent Frymier
317-269-4815 | brent.frymier@huntington.com
Pittsburgh Region Pittsburgh PA
Community Development Manager: Lisa Quattrochi
412-227-4828 | lisa.quattrochi@huntington.com
Community Giving: Kim Ravenda
412-227-6530 | Kimberly.Ravenda@Huntington.com
West Virginia Region Charleston, WV
Community Development Manager: Elizabeth Sherwood
513-762-5188 | elizabeth.sherwood@huntington.com
Community Giving: Kim Guilfoile
304-348-5026 | Kim.Guilfoile@huntington.com
Southern Ohio/Kentucky Region Cincinnati, Oh
Community Development Manager: Elizabeth Sherwood
513-762-5188 | elizabeth.sherwood@huntington.com
Community Giving: Sally Gardner
513-762-1878 | sally.gardner@huntington.com
Financial Education Programs and Volunteerism
All Regions: Christina Brown
614-480-6787 | christina.brown@huntington.com
Steve Steinour
Chairman, President, and Chief Executive Officer
OUR FOCUS IS ON OUR CUSTOMERS
We’ve expanded hours at many of our branches, including staying
open later during the week. We also offer service on Saturdays and
Sundays through our Phone Bank and our in-store branches located
in some Giant Eagle stores and Meijer stores.
We’ve pushed back the cutoff time for transactions to post, so more
business people can make deposits after work, on their way home.
Our 24-Hour Grace® overdraft fee relief gives customers more time,
not more fees. Get details at Huntington.com/Grace.
Our Asterisk-Free CheckingTM accounts are free to open, free
to maintain, and free from minimum balance requirements.
Our debit cards have no monthly usage fee.
1
Our social
responsibility
focus
83,000,000
1
7,200,000
1,200
27,000
invested in affordable housing
projects across ohio – the largest
investment of its kind in the state.
$
We want the cities and towns where we work and
live to offer all who live there good jobs, stable
housing, and a strong sense of belonging. These
are the kinds of communities where kids can grow
up well, where smart people can start their own
businesses, and where neighbors don’t hesitate to
reach out and lend a hand to those who need it.
Here’s how we help grow and strengthen the kinds
of communities we believe in.
#
Huntington named
top small business
lender.
We’re the top lender in Ohio, Michigan, and Western
Pennsylvania (in number of loans and total loan
amount); we’re the top lender in volume and second
in loan amount in Indiana and West Virginia.
invested in nonprofit
organizations
throughout the midwest
$
Products and
Services
Community
Investment
Colleague
Engagement
Ethical
Practices
Providing all of our customers
with sound financial information,
products, and services
Providing resources to help
strengthen our communities
Providing support, encouragement, and inspiration to
everyone who works at
Huntington
Providing structure and oversight
for ethical business practices
Code of Ethics
Fair-play banking
Community development
lending and investment
Equal access to products
and services
Community partnerships
Career development
opportunities
Supplier Inclusion
Health and wellness
financial education
Compensation and benefits
philanthropic gifts
an inclusive workforce
Trusted advicE
Colleagues’ volunteerism
2
Governance
Risk management and
compliance
Huntington Colleagues
volunteered in 2011
hours – the time
colleagues gave to
nonprofit organizations
Huntington is a $54 billion
regional bank headquartered in
Columbus, Ohio. Founded in 1866,
we provide products and services
throughout our six-state region:
Ohio, Michigan, Pennsylvania,
Indiana, West Virginia, and
Kentucky. Our 11,070 colleagues
live and work in the communities
where we do business.
We provide commercial, small business, and
consumer banking services; mortgage banking
services; treasury management and foreign
exchange services; equipment leasing; wealth
and investment management services; trust
services; brokerage services; customized
insurance brokerage and service programs; and
more. Our 680-plus branches include traditional
banking branches and convenience branches in
grocery stores and retirement centers.
4
Banking channels also include internet and
mobile banking, telephone banking, and
more than 1,300 ATMs. Through automotive
dealership relationships within our region and
other states in the Midwest and New England
states, we also provide commercial banking
services to automotive dealers, as well as retail
automobile financing for dealer customers.
www.Huntington.com
6
682
11,070
states
branches
colleagues
5
investing in our Six-state region
As the economy
continued to recover,
it grew faster in
Midwest states than in
the national economy.
Huntington maintained
our consistent focus on
job growth, supporting
the small businesses
that launched, moved,
or expanded their
presence in the
Midwest.
6
Championing
west
michigan
Michigan was a particularly bright spot in the nation’s economic
recovery. Its exports grew 37 percent last year, and its job growth
outpaced the nation’s. Our West Michigan headquarters are in Grand
Rapids. There, and in communities throughout the western half of
the state, we proudly fostered innovation and entrepreneurialism.
Supporting Women
in Business
In Grand Rapids, Huntington sponsors
the Women’s Advisory Board, which
serves women business owners and other
professional women. The Board provides
opportunities for networking, professional
development, and mentoring.
Backing a
Business Incubator
Also in Grand Rapids, we financed the
new headquarters of LINC Community
Revitalization, Inc. We sponsor its new
business incubator for local entrepreneurs
and business professionals. The space is
also home to the LINC Opportunity Center,
which offers employment placement and
career improvement, financial education
and coaching, and public benefits access.
Growing on
Medical Mile
Committing to
Business Lending
As part of our ongoing investment in
downtown Grand Rapids, we opened our
newest branch on Medical Mile in August.
Huntington financed the entire $250
million health care complex project, and
has developed an expertise in providing
financial services for health care companies
and physicians.
As part of a public-private lending
partnership with the state of Michigan
and the Michigan Economic Development
Corporation, we committed $2 billion
over four years in commercial and small
business lending throughout the state.
Results late in the year showed the
program running almost two years ahead of
schedule. More than $800 million in loans
had already been made to about 1,300
small and commercial businesses.
One of the Board’s core programs is Rising
Women Leaders (RWL). Over the course of
10 months, RWL members gain leadership
skills through one-on-one coaching,
networking with members of the Women’s
Advisory Board, guest speakers, and
through hands-on experience working with
a nonprofit.
Last year, one group of RWL worked with
Conductive Learning Center, a nonprofit
that provides educational support to
children with motor disorders. RWL helped
the organization’s leaders develop a
mission statement and a marketing plan.
Another group of RWL worked with Care
Resources, a nonprofit that offers inclusive
care to the elderly, in order to allow them to
stay in their own homes. The young women
in RWL worked with the organization’s
leaders to develop recommendations
to enhance employee productivity,
commitment, and satisfaction.
7
In East Michigan,
supporting a
city’s remarkable
comeback
In Detroit, automakers continue to increase production; General Motors
regained its position last year as the top-selling automaker in the world.
Other industries are settling here, hiring former autoworkers. We expanded
our business and invested in our first Detroit branches. The first is located
downtown, inside the world headquarters for Compuware. The other is
located inside Glory Supermarket at West Outer Drive. Both have added
jobs to the city, as well as convenient bank services and products.
Reviving a century-old
city park
fueling a mobile
food pantry
We know that a central, public gathering
place is vital to the life of a downtown.
In the heart of Detroit, we supported
Campus Martius Park, named one of
10 Great Public Spaces for 2010 by
the American Planning Association. The
original park was lost to city development
in the early 1900s, and has only recently
been reestablished. With 2.5 acres of
public space, stages, and an ice skating
rink, the park helped catalyze the
transformation of the surrounding city.
Though the economy is improving, there
are still many who struggle to make ends
meet in Detroit. That’s why we partnered
with Forgotten Harvest, a nonprofit that
works to relieve hunger in the Detroit
metropolitan area. We sponsored their
first mobile food pantry, which delivers
emergency food to those who have no
transportation.
9
fueling
pittsburgh’s
diverse
economy
celebrating
cleveland’s
reinvention
Welcoming Newcomers
Global Cleveland, an initiative focused on
connecting newcomers to job opportunities
and communities in this area, opened its
new Welcome Hub in our building at 200
Public Square. Global Cleveland’s goal is
to attract 100,000 newcomers to the area
by 2020. The positive economic impacts
include home purchases, increased local
shopping, dining and entertainment, and
ultimately, more jobs.
Once a capital of steel and iron, Cleveland has been reinventing
itself over the past few years – with new businesses, new
technologies, and a renewed focus on its downtown. Huntington
has proudly participated in the revival of this great Midwest city.
Pittsburgh was one of only five metropolitan areas in the
country (and the only one not in Texas) that had more
jobs in October 2011 than it had in October of 2010.
The reason? The city’s focus on a diversified economy,
fueled, in part, by Huntington’s business lending.
270
jobs
Adding Convenience
and jobs with branches
in grocery stores
We celebrated the grand opening of 18
new bank branches—and the jobs they
bring—in Giant Eagle stores in and around
Cleveland last year. Over the next four
years, we will open 45 more and create
more than 270 new jobs.
welcoming all
with public gardens
Lighting the
city Skyline
moving downtown to
Public Square
Fallingwater, a Frank Lloyd Wright
masterpiece, stands in western
Pennsylvania, its original furnishings and
art intact and open to the public. The
house, built in the 1930s, stands over a
waterfall, and appears to be at one with
nature, untethered to the ground. It has
recently been nominated to the United
Nation’s World Heritage list. Last year,
Huntington served as presenting sponsor
of the landmark’s 75th anniversary gala.
We extended the Huntington welcome
to Pittsburgh residents and visitors by
sponsoring three public gardens, including
the Huntington Welcome Garden at Fort
Pitt Tunnel. Planted each spring, the
Western Pennsylvania Conservancy’s
community gardens have become a
signature feature of our region, captivating
residents and visitors throughout the
growing season.
We helped celebrate good economic
news as we opened our new regional
headquarters at the historic Grant
Building in downtown Pittsburgh. Its iconic
beacon light now shines green, and can be
seen from all over the city. We also made
donations to VisitPittsburgh and Pittsburgh
Downtown Partnership, two important
organizations that contribute to the vitality
of a strong downtown. Last year, Huntington moved our Cleveland
headquarters to the heart of downtown,
into 100,000 square feet in the office
tower at 200 Public Square. Our presence
in Public Square reaffirms our commitment
to the city; our move here makes us
accessible to all residents and businesses
in Cleveland, as well as to everyone who
visits the city. The Huntington logo on this,
one of Cleveland’s tallest buildings, is the
first time a logo has adorned the exterior
building in more than a decade.
Photo: Robert P. Ruschak, Courtesy of
Western Pennsylvania Conservancy
10
Huntington’s Cleveland regional president
Daniel Walsh helped bring the concept
of Global Cleveland to reality and sits
on the organization’s board of directors.
Huntington has committed to a donation
to Global Cleveland of $500,000 over
five years.
500,000
$
Helping preserve an
architectural treasure
The Welcome Hub is the permanent
location for the Global Cleveland team,
and the first stop for newcomers.
It provides connections to jobs, to
communities, and to resources for starting
a business. Newcomers can meet with
Global Cleveland staff and volunteers,
register in a database, share their resumes,
and speak with experienced human
resource volunteers from the Cleveland
Society of Human Resource Management.
Commitment
to Global
Cleveland
Building minority-owned
businesses
Huntington partners with the Minority
Business Assistance Center of the Urban
League of Greater Cleveland and the
Cleveland Small Business Development
Center to sponsor Huntington National
Bank Days at the Urban League. These
events enable minority-owned business
enterprises direct access to business
bankers to discuss their current and future
financial needs.
The ultimate goal of this cultural shift is
to create a workforce of top talent that is
inclusive and reflects the communities
we serve. When it all comes together,
Huntington becomes an even better place
to work and grow professionally.
11
Forging
partnerships
throughout
central ohio
Columbus has been the home of our headquarters since P.W. Huntington
opened his bank in 1866. We’re proud to be a part of this vital city and its
surrounding areas – home of many colleges and universities, thriving small
businesses, and a dynamic place of growth for a vast array of business and
industry. We’ve partnered with government and nonprofit organizations in
making Central Ohio an ever-better place to live and work.
SUPPORTING MINORITYOWNED BUSINESSES
Building an inclusive supplier base
supports job creation and economic
development; it’s also a proven way to
improve business performance and help
gain a better understanding of customers.
building a true downtown
neighborhood
Last year we surpassed the halfway mark of
our three-year, $100 million commitment
to affordable housing in Ohio. We have
already generated over 600 new or
renovated rental units throughout the state.
By the end of this year, we expect to have
created more than 1,300 apartments for up
to 3,000 low- to moderate-income people.
In one of Columbus’ newest downtown
neighborhoods, the RiverSouth District, we
financed a 300-unit apartment complex.
In the iconic Lazarus Department Store
building there, we opened a new branch, so
that our new neighbors have a convenient
place to bank. And we financed the nearby
nine-acre Columbus Commons Park, so the
residents of RiverSouth and all the people
who work downtown have a beautiful green
space in which to gather and play.
In addition to hosting these events, we
ensure fair competition in a disciplined
procurement process. We set measurable
annual goals for increasing our business
with minority-, women-, and veteranowned businesses. And we provide these
businesses with access to business leaders
to foster relationships and build future
business opportunities.
13
Photo: Robert Mullenix,
Dunwanderin Digital Studio
Providing affordable
housing for thousands
Because we’re committed to expanding
relationships with minority-, women-, and
veteran-owned businesses, we’re involved
in many events that bring together large
corporate buyers with diverse suppliers. In
February, we hosted a Construction Summit
in Columbus with the South Central Ohio
Minority Supplier Development Council.
As a result of the Summit, Miles-McClellan
Construction bid on and was awarded the
building of our new Johnstown, OH branch.
In May, we served as host-level sponsor of
the annual Ohio Business Opportunity Fair,
which brings together major corporations,
small businesses, minority business
enterprises, and government agencies.
Minority businesses demonstrate the
value of their products and services;
large companies and their prime suppliers
discuss current and upcoming procurement
opportunities. Southern Ohio/
kentucky:
Returning
the Crown
to the queen
At the heart of this region is Cincinnati, a city that Henry
Wadsworth Longfellow referred to as “The Queen of the West.”
As it continues its recovery from the recession, Huntington has
partnered with other businesses and economic development
organizations to help restore its regal status.
Supporting
Small Businesses –
One Business at a Time
Our commitment to small business owners
means looking for unique ways to help.
After another bank terminated her credit
line and refused to renew her property
financing, and after other banks turned
her down completely, Lourdes Leon turned
to Huntington to refinance the restaurant
she’d established 11 years earlier in the
Cincinnati area. While she was working with
Huntington, Leon learned of an opportunity
to establish a new restaurant downtown. She
had significant equity in her home, so her
Huntington bankers helped her to leverage
it for her new restaurant, and, at the same
time, provided both a property loan and a
term loan for the original restaurant. The
second Taqueria Mercado opened to positive
reviews in the late spring; business has been
steady in both locations ever since.
rebuilding the
akron/canton
and Mahoning
Valley regions
Though these two Huntington regions in northeast Ohio were
hit particularly hard by the recession, their recovery now
outpaces former boomtowns in other parts of the country.
Huntington provided community development loans, small
business loans, and home-improvement financing that is
helping speed the recovery and return quality of life.
Helping homeowners
beautify their
neighborhoods
We know that when homeowners improve
the appearance of their home’s exterior,
it helps lift an entire neighborhood. In
the Akron/Canton region, we supported a
program that helps homeowners beautify
the outside of their homes and their
landscapes. Here are a few highlights:
Mark and Brenda Cookson live in West
Park. Their investment in a remodeled
kitchen and a new addition qualified them
for an exterior improvement project. With
the funding, they removed and trimmed
overgrown trees, resurfaced their drive,
and installed new front steps.
increasing
financial security
for those in need
2.5
Million
$
invested in modern and affordable
apartments in the city center
Bank On is an initiative designed to help the
estimated 42,000 unbanked households
in Southern Ohio / Northern Kentucky
understand the short- and long-term benefits
of a banking relationship. Huntington
joined forces with fourteen other financial
institutions for the annual kick-off of Bank
On Greater Cincinnati, to ensure families
receive the help they need to manage their
money and become financially fit.
Also in West Park, Jason and Brandy Brown
renovated their kitchen and built a new
deck, which qualified them for funding to
add trees and do additional landscaping.
restoring A historic
urban treasure
Until just a few years ago, Cincinnati’s
Over-the-Rhine neighborhood was known
for having one of the worst crime rates in
the city. Today, the area, one of the largest
urban historic districts in the country, is
a vital, vibrant sector of the city. We’re
pleased to have played a role in the
transformation: We took an abandoned
1800s apartment building, empty for most
of the past decade, and, in partnership
with the Federal Home Loan Bank of
Cincinnati, helped create a housing
development called Friars’ Court. The
property includes 25 rehabilitated, modern
apartments for income-eligible residents.
Our colleagues got involved, volunteering
to beautify the outside of the property.
Residents of this unique development
are able to earn financial resources for
future investments like a home, education,
business or retirement.
14
Jordan Fronimo, in Crystal Park, completed
dry-walling and painting his living room
and dining room and installing a new
furnace, then qualified for funding he used
to add a carport/deck onto his garage.
MORE LENDING
TO SMALL BUSINESSES
Supporting Youngstown’s
return to prosperity
The Mahoning Valley Economic Development Corporation (MVEDC) named
Huntington the 2011 Bank of the Year
for the most SBA lending to businesses
in the area. MVEDC is a public-private
partnership focused on the revitalization and diversification of the Mahoning
Valley region.
In Youngstown, we invested in a corporate
office for MS Consultants, an architecture
and engineering firm in an area that was
hit especially hard. In Girard, we renewed a
bond anticipation note for the construction
of a City of Girard Justice Center.
15
David Clarkson, in Northwest Canton, used
the $2,000 Down Payment assistance
Program on the purchase of a home.
15
Like cities throughout the Midwest, Indianapolis is a city well on
the road to economic recovery. To help accelerate job growth here,
Huntington provides leadership in the Indiana Community Business
Credit Corporation, a privately-owned company that helps meet
the need for growth capital for small- to medium-sized businesses.
Funding provides growth capital that supplements financing
available from a senior lender.
1.5
$
Million
Partnering
with Central
Indiana
available for energy
efficient upgrades
fostering
innovation
in West
Virginia
Business and government leaders have
recognized that new businesses, new
innovations, and small businesses led by
energetic entrepreneurs will help restore
this state’s economic vitality. We’re proud
to offer small-business lending throughout
the state, and to support innovations and
entrepreneurs.
Building
the New
Economy in
northwest
ohio
Manufacturing has long provided the basis of
the economy of our Northwest Ohio Region,
headquartered in Toledo. Though some of those
businesses disappeared in the recession, others
are taking their places. Strong public-private
partnerships and a more diversified business base
mean cities and towns that will grow and thrive
for years to come.
Getting innovations
to market faster
16
Polishing
Huntington gate
Inspiring energy
efficiency
The Indianapolis Colts are the pride of the
city, and we were delighted to refurbish
our Huntington Gate at their Lucas Oil
Stadium. One of four main gates into the
stadium, its floor features a replication
of the Colts field; the walls are filled with
images of spectators, and a Huntington
blimp hovers above.
Huntington partnered in the launch
of the EcoHouse Project, a three year
energy-efficient loan program that assists
homeowners in making energy-efficient
upgrades to their homes, and enhances
city neighborhoods at the same time. A
$1.5 million loan pool allows individual
homeowners to borrow up to $15,000 to
participate.
In South Charleston, Huntington
supports the Mid-Atlantic Technology,
Research & Innovation Center (MATRIC),
specializes in market-driven solutions
in chemical, environmental, energy, and
software technologies. An independent,
nonprofit corporation and one of the
largest employers in West Virginia,
MATRIC provides research, development,
engineering, and intellectual property
services to help clients get their
innovations to market faster. Many of
the innovations they’ve helped bring to
market have spawned new businesses. The
company has generated almost $44 million
in revenue since 2004.
Investing in an old
plant for a new business
and new jobs
A Huntington financing deal revitalized
Maumee’s former Ford Stamping Plant, a
facility that produces stamped, blanked
and spin form components. Now, the
Maumee Assembly and Stamping Plant is
taking on automotive supplier work and
generating new jobs. The Toledo Regional
Chamber of Commerce’s Small Business
Development Program is working with the
plant and Huntington to create as many as
200 new jobs over the next two years.
17
Small business
Growth: fueling
the midwest
economy
investing locally
Huntington is only
as successful as
the communities and
neighborhoods where
we do business. Our
colleagues are involved
locally in lending
decisions, because
Good jobs, stable homes, helping each other when we
need it: These are the best qualities of life in the Midwest.
Here’s how we support and strengthen them in all of the
communities where we live and work.
they know their own
communities better
than anyone in a
corporate office.
18
1
#
top SBA
lender
Number 1: Our Region’s
top SBA Lender
50
jobs
created
The U.S. Small Business Administration
(SBA) has recognized Huntington as the
number three lender in the nation for
number of SBA 7(a) loans. Our focus on
small business lending has also made us
our region’s leading lender.* We outpaced
our competitors with more than four times
the number of SBA loans, and more than
three times the dollar volume.
turnaround loans for
businesses hit hard by
the recession
Our turnaround lending policy helped
Dynamic Control/Dynacon LLC, a global
supplier of noise-reduction solutions based
in southwest Ohio. We put the policy in
place specifically to help small businesses
adversely affected by the recession to get
back on track. Though Dynamic Control
was impacted by the recession, it was
coming back strong by the following spring.
Another bank had stalled their financing,
but Huntington provided a real estate loan
and a line of credit. Today, the company is
growing and continues to be profitable.
Supporting a success
story: the Miceli Dairy
making small
businesses a priority
The family-owned Miceli Dairy Products
Company in Cleveland (shown above) is
one of the country’s largest manufacturers
of ricotta cheese. Huntington provided tax
credit funding for a significant expansion,
and a substantial line of credit to support
working capital. Begun in 2011, the
expansion will increase Miceli’s cheese
production, create 50 additional jobs,
and help revive the neighborhood that’s
been the dairy’s home for more than 60
years. Today, the Micelis are considered
pioneers in Cleveland’s renaissance.
Successful small businesses add jobs
and contribute to continued economic
recovery. That’s why small business lending
is so critical. Our efforts of kick-starting
the cycle of credit, spending, and growth
throughout the economic downturn means
that now, thousands of local businesses in
the Midwest are growing. In the last two
years, we loaned more than $2.68 billion
to small businesses. That puts us on track
to meet our goal of providing $4 billion in
financing to small businesses over a threeyear period.
*Huntington is the #1 SBA7(a) lender in the region made up of Indiana, Kentucky, Ohio, Michigan, West Virginia, and
Western Pennsylvania. Source: U.S. Small Business Administration from October 1, 2009 through March 31, 2012.
Comparative information for third largest lender in the U.S. in number and dollar amounts of loans as of March 31, 2012.
19
building
safe and
stable
housing
Investing in the
future power of
Wind Energy
Having a place to call home is essential for everyone living in
a strong community. That’s why we’re committed to creating
sustainable opportunities for stable housing throughout our
six-state footprint. Our goal in all of the communities where we
live and work: To bring affordable housing projects stalled by
the recession back to the front burner.
Much of our six-state footprint is an
emerging corridor for wind energy
production. Muskegon, MI, is particularly
rich in wind resources, so we chose our
offices there as a site for a wind turbine
installation, expected to produce at least
2,000 kWH of electricity every year for
the local power grid. The wind turbine
is a potential model for other Huntington
sites, as well.
building more
independent living
opportunities
Huntington and the Ohio Capital
Corporation for Housing celebrated the
groundbreaking of a $12 million senior
community in Central Ohio developed by
the Columbus Housing Partnership. Elim
Manor will include 98 rental units designed
for independent living. The project allowed
us to surpass the halfway point of our
$100 million commitment for affordable
rental housing in Ohio. Our three-year
housing investment initiative has already
generated 600 new or renovated units in
communities throughout the state.
connecting
entrepreneurs with
business expertise
backing a national
leader in community
development
supporting one of
Youngstown’s youngest
business owners
Many entrepreneurs lack the expertise to
embark on a new business venture, and/or
the funds to hire the services they need to
get their businesses off the ground. That’s
why we became the first corporate sponsor
of the Small Business Development Center
(SBDC) at Zane State Community College
in Cambridge, OH. The SBDC provides
– at no cost – educational and support
services to owners of small businesses and
entrepreneurs who are trying to expand or
start businesses.
In Pittsburgh, the Northside Leadership
Conference (NSLC) is a coalition of
community-based organizations that work
together to enhance the quality of life in
20 percent of the city. Huntington supports
its Northside Community Development
Fund (NSCDF), which provides loans and
financing for businesses and real estate
development throughout Pittsburgh’s
Northside. Together, NSLC and NSCDF
provide business planning, recruit new
businesses, and refer existing businesses
and new entrepreneurs to appropriate
lenders.
Brian Forward is one of the newest
business owners In Youngstown, OH:
At just 21, he opened Mahoning Valley
Vacuum. Brian, the first graduate of the
Rich Center for Autism at Youngstown
State University, has been fascinated by
vacuums and understanding how they work
since he was four years old. At Huntington,
Brian opened a business checking
account and got signed up for credit card
processing services. His banker explored
financing options and found grants that
Brian was eligible for. At his store’s ground
breaking, Brian pledged a portion of his
vacuum sales to benefit The Rich Center
for Autism.
20
Above: Penn Brewery, located in a onceabandoned Victorian brewery complex, is
a restaurant and Pennsylvania’s first craft
brewer. NSLC and NSCDF helped the
current owner acquire the brewery, and
NSCDF provided loan financing to both the
building and the business. Penn Brewer is
now planning its first major expansion.
In Indianapolis,
more senior housing
and downtown
revitalization
Our support is increasing affordable
housing in Indianapolis. A tax credit equity
investment is helping to build St. Clair
Senior Apartments, which will include 33
new rental units for inner-city seniors, plus
3,600 square feet of retail/office space
with room for four tenants. This
is the first mixed-used development
project in the area.
83,300,000
$
increasing housing
opportunities for
the Underserved
We helped create a mixed-used, affordable
rental community for individuals and
families moving toward homeownership and
for low-income people with special needs.
In New Castle, PA, our loan supported
the Human Services Center, which offers
services to those with mental illnesses.
invested in
affordable
housing
throughout
our region
21
sheltering
homeless youth
Young people are a large and often
overlooked population among the homeless.
At the McCrary Center in Wheeling, WV,
homeless and runaway youth, as well
as young people transitioning out of
foster care, will find independent living
opportunities. Formerly a school building,
the facility provides 11 fully-furnished
units, where residents have access to
educational, financial, and vocational
programming.
a National Model in
Affordable Housing
Our grants and low-interest loans have
created 25 new apartments in seven
historic buildings in Cincinnati. These are
now home to low-income residents. Part
of each resident’s rent will be put into a
savings fund that will accumulate as long
as the resident pays rent on time and
attends community meetings. Residents
also perform such duties as lawn care,
taking out the trash, and maintenance
tasks. After five years, renters will be fully
vested and will have been able to save as
much as $5,000 each.
22
backpacks
for back
to school
Housing for Veterans
Providing housing for those who have
served our country is critically important
to us. Though veterans make up just
nine percent of the U.S. population, they
represent 13 percent of those in homeless
shelters. In Columbus, Huntington, the
National Church Residences and the VA
Ambulatory Care Center sponsored the
grand opening ceremony for a permanent
supportive housing community called
the Commons at Livingston (shown
above). Huntington provided tax credits,
a construction loan and an Affordable
Housing Program grant. And in Detroit,
we helped dedicate a 60-unit housing
complex for veterans. Fifty-two of the
units are for veterans with special needs.
We financed the project with the Veterans
Administration and the Federal Home
Loan Bank.
financing energy
efficiency
In Toledo, OH, we extended low-interest
financing for homeowners to invest in home
energy efficiency upgrades. Two home
energy experts performed home energy
evaluations with the Columbia Gas Home
Performance Solutions program. The home
energy audits identify opportunities for
energy efficiency upgrades, and a complete
inspection of natural gas appliances. After
improvements are made, homeowners can
achieve savings of up to 30% (or $300)
annually on energy bills.
The Huntington Backpack Index helps families plan and
save for back-to-school expenses. It’s an annual survey
of the cost of supplies students typically need for school.
Last year, the index showed a 25 percent jump in prices
over the previous year.
a special family
comes home
Providing affordable housing means helping
one family at a time. With our affordable
housing partner, Yellow Springs (OH)
Home, Inc., and the Federal Home Loan
Bank of Cincinnati, we provided financing
to build a home (above) for a family with
three children, the youngest of whom has
spina bifida and uses a wheelchair. Their
new, completely ADA-accessible house also
has energy-efficient features.
To help offset those costs, we
donated backpacks and school
supplies to kids throughout our
regions. In Columbus last year,
we gave out more than 20,000
backpacks to families squeezed
by the cost of sending children to
school. We partner with Big Lots,
Inc. in this project: they provide
discounts on the backpacks, and
donate basic school supplies.
In West Virginia, we provided more
than 2,500 kids from 10 counties
with backpacks and supplies. In
Indianapolis, Huntington colleagues
were awarded United Way’s
“Backpack Attack” award for the
most supplies collected by a large
business. Both our Toledo, OH and
Pittsburgh regions donated 3,000
backpacks; the Mahoning Valley
Region gave more than 2,000 kids
packs and supplies.
30,000
children
received our
backpacks
and school
supplies
Providing resources
for financial
success
Financial education is more important than ever. Consumers of
all ages and stages of life are faced with complicated choices
nearly every day in order to balance budgets, save for a home,
save for college, pay off debt, or save for retirement. Last year,
our colleagues volunteered thousands of hours to teach kids and
adults how to manage their money wisely. We also partnered with
other organizations that provide financial education programs.
helping to pave
the way to college
leading the way to
financial fitness
teaching kids
investment basics
In Grand Rapids, MI, we joined forces
with the Kindergarten to College program,
and provided financial education to
kindergarteners in three public schools
where a high percentage of the students
are eligible for free or reduced lunches. At
the end of the school year, kids received
savings accounts. Students and their
parents will continue to attend financial
education classes throughout their years in
the public school system, and will receive
financial incentives as they reach program
benchmarks.
In West Virginia, colleagues conduct a
half-day Financial Fitness Challenge, a
large-scale scavenger hunt to teenagers
from across the state. Mahoning Valley
colleagues provided nearly 500 adults
and elementary and high school kids
with financial education classes to Junior
Achievement groups, 4-H, and Warren
City schools. In Indianapolis, colleagues
participated in Indy’s Campaign for
Financial Fitness (ICFF), a broad publicprivate collaboration. We also supported
the Bank on Indy and Bank on Tippecanoe
initiatives to help people open bank
accounts.
We’re proud to be the lead sponsor
for the Accounting For Kids™ Day in
Cincinnati. More than 1,800 elementary
school students participate, learning the
fundamentals of finance. Business and
financial professionals volunteer to coach
kids through a fast-paced game, where the
students buy and sell stocks, then track
progress over a simulated 10-year period.
24
Preparing taxes
Colleagues in Indianapolis volunteered
400 hours to help consumers prepare their
taxes. In Cleveland, we sponsored a ‘Super
Saturday’ Volunteer Income Tax Assistance
site in the Detroit Shoreway neighborhood.
our colleagues
Our colleagues are
our best resource.
We’ve created an open,
high-energy, and highperforming environment
that embraces both
teamwork and individual
accountability. We foster
inclusion, reward for great
ideas, and encourage
all of our colleagues to
volunteer and give back.
We’re proud of our colleagues.
They work hard and bring their best
to Huntington every day. And when
they go home, with their friends and
families, they give their best to their
communities.
25
Pelotonia: In
Columbus, colleagues
bike into action
It seems as if cancer has impacted almost all of us – our
colleagues, our customers, our friends or family. That’s one of
the reasons that Pelotonia, an annual bike ride that raises money
to end cancer, is such a special event for Huntington. Through
our efforts to fight cancer we have learned more about ourselves
as individuals, as teams, and as a company. The Pelotonia
experience has redefined and deepened our commitment to our
communities.
Huntington is a lead partner in Pelotonia.
Last year, over 1,500 colleagues, friends
and families participated in Team
Huntington, the peloton that raised
money and rode up to 180 miles. Every
line of business at Huntington was
represented in the effort, and riders came
from every state in our footprint. They
raised money through solicitations and
special events ranging from bake sales to
bowling tournaments to golf outings—all
culminating in the more than $2 million
gift Huntington made to The Ohio State
University Comprehensive Cancer Center
– James Cancer Hospital and Solove
Research Institute.
One hundred percent of money raised
goes to The James, one of only 40 centers
in the U.S. designated by the National
Cancer Institute as a Comprehensive
Cancer Center. It’s a national leader in
creating and testing new therapies based
on scientific research, many of which are
offered nowhere else in the world.
2,033,274
$
raised
to end
cancer
inspiring our
colleagues
colleagues
in our communities
Our colleagues are much like our customers: They’re
committed to giving back to their communities. Whether
they’re volunteer mentors or tutors, helping to clean up city
parks, raising money to fight diseases, or fixing up old homes
in low-income neighborhoods, they give with passion.
Fostering an inclusive
environment
At Huntington, we know that inclusion
enables high performance. To win with our
customers, shareholders, colleagues, and
communities, we are intentionally creating
an inclusive environment that welcomes
diversity of thought, so more and better
ideas come faster.
In 2011, we developed our inclusion
strategy, focusing on five key themes:
Talent optimization. Lead the
development of an inclusive workforce that
reflects the companies we serve and the
communities in which we operate.
Skills development. Enable the creation
of culturally competent leaders and
colleagues.
Community and customer engagement.
Guide the creation of an inclusive culture
to fully leverage our diverse talent and
cultural intelligence to win with our
customers and communities.
Supplier diversity. Drive economic
inclusion in our supply chain and in
the communities we serve.
Accountability, metrics, and measures.
Strive for continual improvement in
outcomes, progress and perception of
inclusion at Huntington.
28
Leveraging Colleagues
Our Business Resource Groups are one of
the ways we create an inclusive environment.
The groups are voluntary, and driven by
colleagues who organize around a common
interest, or shared diversity dimension:
Working parents, young professionals,
and African Americans, for example. The
Business Resource Groups act as sounding
boards for strategic inclusion initiatives,
and create a collective voice to promote an
inclusive and respectful workplace. They also
provide insights into new markets, product
development, and multicultural marketing.
HUNTINGTON
TOTAL HEALTH
We provide a comprehensive array of
benefits, designed to help all colleagues
live life well. We call our benefits program
Huntington Total Health. It includes a
variety of programs, and addresses our
colleagues’ physical health, financial
health, personal health, and professional
health.
Rewarding Colleagues
for Innovation
3,500
Trees planted
We work hard, every day, to improve our
customers’ banking experience: We want
to offer the best products with superior
customer service. And we know the best
ideas for improving products, processes,
and services are likely to come from our
colleagues. That’s why we implemented
our Game Changing Idea Rewards Program.
Colleagues submit ideas for making it
easier for customers to do business with
us. A group of executives reviews the ideas,
and selects those that will be implemented.
Colleagues whose ideas are chosen are
given cash awards. The program has
already encouraged thousands of ideas;
20 projects that evolved from colleagues’
ideas are underway.
saving a shoreline
In Lisbon, Ohio, colleagues and their
families volunteer in the annual Spring
Tree Planting Project at the 460-acre
Hellbender Bluff County Park, which helps
protect a mile of shoreline along the Little
Beaver Creek, designated as a national and
state Wild and Scenic River. Volunteers
planted more than 3500 hardwood saplings
last year on this formerly strip-mined land.
ENGAGING THE
ORGANIZATION
The Inclusion awareness campaign was
designed to introduce our approach to
inclusion to all colleagues. It was designed
to create awareness of what inclusion
is, why it’s important, and the role each
colleague plays in creating and maintaining
an inclusive culture. The campaign was
centered around the tagline “Are you in?”
and included an interactive Flipbook with
an animated video.
making a house a home
In Indianapolis, about 50 colleagues spent
a day working on a new home for a family
who bought the house with the help of
the Indianapolis Neighborhood Housing
Partnership. They painted, made electrical
repairs, redecorated the kids’ bedrooms,
and landscaped. Huntington donated more
than $10,000 in paint, furniture, and
construction materials for the project.
giving to those
affected by tragedy
We also helped establish the Indiana State
Fair Remembrance Fund, to help support
the victims and families affected when a
concert stage collapsed under high winds
at the Indiana State Fair.
Being Bigs
In Kalamazoo, MI, colleagues
are actively involved in Big Brothers
Big Sisters, and meet twice a month
with their mentees at Indiana Prairie
Elementary School.
29
corporate
charitable
donations
We’re proud to have the
opportunity to give back to
so many worthy nonprofit
organizations in our
communities. We focus many
of our philanthropic dollars on
organizations that help to get
people into stable housing,
provide job-skills training, and
increase self-sufficiency; provide
financial education; and help
meet our communities’ critical
needs. And, as you’ll see by
the list on these pages, we also
support a variety of cultural,
health, and human services
organizations.
Last year, our charitable gifts of
over $7 million helped more than
1,000 nonprofit organizations.
Akron/Canton Region
Advance Akron
The Harrison Center
United Way of Greater Lima
Gordon Square Arts District
Advantage Canton
Horizon House
United Way of Hancock County
Great Lakes Science Center
Akron Area YMCA
Indiana Association for Community
Economic Development (IACED)
United Way of Ross County
Greater Cleveland Partnership
Akron/Canton Food Bank
Akron General Hospital
Akron Urban League
Alliance Area Development
Alliance Families Intact Residing
Successfully Together (A FIRST)
American Heart Association
Riley Area Development Corporation
Ashland County Community Foundation
The Salvation Army in Indianapolis
Ashland YMCA
Shepherd Community Center
Big Brothers, Big Sisters
St. Mary’s Child Center
Bluecoats, Inc.
Starfish
Boys and Girls Club
United Way
Canton Urban League
Wheeler Mission
Community Building Partnership
Domestic Violence Project, Inc.
Central Ohio Region
East Akron Neighborhood
Development Center
The Affordable Housing Trust
Hammer and Nails, Inc.
ICAN, Inc.
J.R. Coleman Family Services
Junior Achievement
Leggett Community Learning Center
Mayor’s Literacy Commission
Mustard Seed Development Center
Nazareth Housing
NEAR
Pillars Club
donated to
nonprofits
Project Homeless Connect
Rainbow Connection of
Tuscarawas County
Refuge of Hope
Big Brothers Big Sisters of Central Ohio
The Childhood League Center
Children’s Hunger Alliance
Choices: Eliminating Domestic Violence
Christ Child Society of Columbus
Coalition on Homelessness and
Housing in Ohio (COHHIO)
Greater Cleveland Sports Commission
East Michigan
Harvest for Hunger
ACCESS
Hunger Network
American Cancer Society
American Diabetes Association
Jewish Federation of Cleveland
Junior Achievement
American Heart Association
Juvenile Diabetes Research Foundation
Burger School for the Autistic
Network for Neighborhood Success
Central Detroit Christian CDC
Ohio Cancer Research Associates
Corinthian Developments Inc.
Ronald McDonald House
Cornerstone Schools Association
PlayhouseSquare Foundation
Delfingen Foundation
President’s Council
Detroit Alliance for Fair Banking
Project Love
Forgotten Harvest
Shoes and Clothes for Kids
Gleaners Community Food Bank
Dan Beard Council Boy Scouts
of America
Pittsburgh Region
Allegheny Conference
Auberle
Chambers of Commerce
Dollar Energy Fund
Dayton Children’s Hospital
Freestore Foodbank
Junior Achievement of Greater
Cincinnati, Dayton, Mad River Region
Leukemia and Lymphoma Society
International Surgical Mission
University Circle, Inc.
Junior Achievement of
Southeast Michigan
University Hospitals
Leukemia & Lymphoma Society
Lighthouse of Oakland County Inc.
New Detroit Inc.
Upside of Downs
Virginia Marti College Foundation
WomenSafe, Inc.
Youth Opportunities Unlimited
Alzheimer’s Association
Mahoning Valley
Manufacturers Coalition
Mahoning Valley Region
Associated Neighborhood
Beatitude House
Foodstock Trumbull
Junior Achievement
American Cancer Society
Primary Health Network
Charitable Foundation
Small Business Development Center
Habitat for Humanity Greater Columbus
American Red Cross
SCORE
Stark Board of Development
Heritage Ohio
Arthritis Foundation
United Way
Streetsboro Alumni Association
The Homeless Families Foundation
Botanical Gardens
Warren City Schools
Summit County Office of Re-entry
INCREASE Community
Development Corporation
Boys and Girls Clubs of Cleveland
Care Alliance Health Center
Northwest Ohio Region
Centers for Families and Children
Bank on Toledo
City Year
Bowling Green State University
Cleveland Zoological Society
Huntington Center
College Now
Junior Achievement
New Directions Career Center
Cuyahoga Community
College Foundation
The Lakewood Senior Project
Pelotonia
Downtown Cleveland Alliance
Central Indiana region
The Salvation Army in Columbus
Central Indiana Community Foundation
St. Stephen’s Community House
Detroit Shoreway Community
Development Organization
Children’s Bureau, Inc.
St. Vincent Family Center
Coalition for Homelessness
Intervention and Prevention (CHIP)
Urban Concern
Westerville Area Resource
Ministry (WARM)
YWCA
United Way of Greater Cleveland
Kent State Trumbull Scholarship
YWCA of Central Stark County
Crime Stoppers
Henry Ford Estate--Fair Lane
Greater Cleveland region
National Church Residences
Covington-Cincinnati Bridge
Valentine Theater
The Old Stone Foundation
Economic and Community
Development Institute
Youth Opportunities Unlimited
University of Toledo
HAVEN
Vanguard CDC
YMCA of Canton
Munson Healthcare
Regional Foundation
Manchester Bidwell Corporation
Concerned Citizens Against
Homelessness
Lower Lights Ministries
Calvin College
The Cleveland Clinic
Children’s Hospital
THAW The Heat and Warmth Fund
The King Arts Complex
Covington Catholic
Grandmont Rosedale
Development Corporation
Community Shelter Board
United Way
United Way of Greater Toledo
People Working Cooperatively
Second Ebenezer Church
Tuscarawas County YMCA
MSU School of Medicine
Pittsburgh History &
Landmarks Foundation
Columbus Speech & Hearing Center
KidsOhio
United North
Boys and Girls Club of Greater Holland
Team NEO
Presbyteria Villages of Michigan
Junior Achievement of Central Ohio
Michigan Works – Ottawa County
Community Foundation of
West Chester/Liberty
Toledo Symphony
OneCity
American Heart Association
Tuscarawas County
University Foundation
Michigan Women’s Foundation
Big Brothers Big Sisters of Kalamazoo
Robert Morris College
Columbus Housing Partnership, Inc.
Greater Linden Development
Corporation
Beacon Hill at Eastgate
Clark State Foundation
Neighborhood Housing Partnership
of Greater Springfield
Oakland Livingston Human
Services Agency
Furniture Bank of Central Ohio
Clark County Historical Society
Geneva College
Columbus Downtown
Development Corporation
Salvation Army
Habitat for Humanity
30
King Park Area Development
Corporation
American Red Cross
Partners Advancing Akron’s Future
7.2
Million
Indianapolis Neighborhood
Housing Partnership
Local Initiatives Support Corporation
(LISC) Indianapolis
Pathway Caring for Children
$
Immigrant Welcome Center
Toledo Regional Chamber
of Commerce
Diversity Center of Northeast Ohio
Geauga County Historical Society
Global Cleveland
Local Initiatives Support
Corporation (LISC)
The Pittsburgh Promise
Washington City Mission
Youth Services System
Western Pennsylvania Conservancy
McGuire Memorial
VisitPittsburgh
Family Hospice & Palliative Care
Pittsburgh Public Theater
Pittsburgh Downtown Partnership
Society of St. Vincent De Paul
UC Foundation
Seton Hill University E-Magnify
United Way of Greater Dayton
Junior Achievement
University of Dayton
Montour Trail Council
University of Cincinnati’s Economics
Center for Education & Research
Sharing & Caring (Veterans Program)
PCRG
Three Rivers Adoption Council
Tiger Pause
SOUTHERN OHIO/KENTUCKY Region
Accounting For Kids
American Heart Association
ArtsWave
Big Brothers, Big Sisters of
Warren and Clinton Counties
Big Brothers Big Sisters
of Clark County
Boys & Girls Clubs of Clermont County
Center for Great Neighborhoods
NODA
Cincinnati Ballet
Regional Growth Partnership
Cincinnati Children’s Dental
Care Foundation
Cincinnati Zoo & Botanical Garden
Citywide Mortgage & Credit Counseling
Paul Oliver Memorial Hospital
Davenport University
D.A. Blodgett - St. John’s Home
Degage Ministries
Dwelling Place of Grand Rapids
Pilgrim Manor
Pink Arrow
Porter Hills Foundation
Presbyterian Villages of Michigan
Fair Housing Center of West Michigan
Ready For School Early
Childhood Literacy
Father Fred Foundation Traverse City
St. Cecilia Music Society
Ferris State University
Saint Mary’s Doran Foundation
Frederik Meijer Gardens
& Sculpture Park
Saugatuck Center for the Arts
Goodwill Industries of
Northern Michigan
The Salvation Army
Northern Michigan Helping Hands
Community Foundation of
Holland/Zeeland
Talbert House
The Point
Muskegon Public Schools
Opera Grand Rapids
Gilda’s Club
The Playhouse In The Park
Muskegon Museum of Art
Clark Foundation
Springfield Interfaith Hospitality
United Way of Greater Cincinnati
Community Health Clinic
Child & Family Services
Northwestern Michigan
Springfield Arts Council
Catholic Charities
Northside Leadership Council
Cheff Therapeutic Riding Center
Gerald R. Ford Council –
Boy Scouts of America
United Way of Clark, Champaign
& Madison Counties
Chatfield College
Toledo Museum of Art
Ronald McDonald House
Jewish Federation
NHS
The Toledo Fair Housing Center
Rocking Horse Community Center
Catholic Charities
Spectrum Health Foundation
Spectrum Health Reed City
Sunset Retirement Communities
Traverse Health Clinic
True North Community Services
Grand Rapids Art Museum
Tulip Time
Grand Rapids Ballet
United Way of Lakeshore
Grand Rapids Community College
Wedgwood Christian Services
Grand Rapids Public Schools
West Shore Symphony
Grand Rapids Symphony
Western Michigan University
Grand Traverse Regional
Community Foundation
Women’s Resource Center
Grand Valley State University
Heart of West Michigan United Way
Helen Devos Children’s Hospital
YMCA
YWCA
West Virginia Region
Urban League of Greater Cincinnati
Holland Home Foundation
Vision 2015
Holland Public Schools
Big Brothers Big Sisters of South
Central West Virginia
WCET
Home Repair Services of Kent County
Boys & Girls Club of Parkersburg
Welcome House of Northern Kentucky
Hope College
Cabell Huntington Children’s Hospital
West Chester Community Foundation
Hope Network
Working In Neighborhoods
Inner City Christian Federation
The Center for Rural Health
Development, Inc.
Xavier University
Interlochen Center for the Arts
YMCA of Greater Cincinnati
Junior Achievement
YMCA of Greater Dayton
Kalamazoo Neighborhood
Housing Services
YWCA of Greater Cincinnati
West Michigan Region
ALS Foundation
American Cancer Society
American Diabetes Association
American Heart Association
American Red Cross
Aquinas College
Arthritis Foundation
ArtPrize
Bethany Christian Services
Kalkaska Memorial Medical Center
Kalkaska Public Schools
Kent District Library
The Clarksburg League for Service Inc.
Emerson Elementary School
Goodwill Industries
Housing Authority of
the City of Fairmont
Marshall University Big Green
Scholarship Foundation
Kuyper College
Religious Coalition for Community
Renewal
Legal Assistance Center
United Way agencies statewide
LINC Community Revitalization, Inc.
WVU Mountaineer Athletic Club
Make a Wish Foundation
WV Public Theater
March of Dimes
YWCA of Charleston
Mecosta County Medical Center
Metro Health Hospital Foundation
Michigan State University
31
what others
are saying
Best
Regional
Bank in the
Midwest
Outstanding Outstanding
Efforts to
Customer
Support
Service
Cancer
Research
Best
Inclusion
Campaign
Top
Innovator
One of
the Best
Workplaces
More than two years ago, we asked
our customers what they wanted. We
listened to their input and responded
with a simpler, more straight-forward
approach we call “Fair Play Banking.”
Introduced in September 2010, Fair
Play Banking focuses on trying to do
the right thing for our customers with
a commitment to providing products
and services that offer simplicity,
fairness, value, and transparency to our
customers and communities.
The Expect Miracles Foundation gave
Huntington and Senior Executive Vice
President Dan Benhase its Company for
a Cure Award for our 2011 Pelotonia
fundraising efforts. The Expect Miracles
Foundation recognizes the financial
industry’s efforts to end cancer. In our
three-year sponsorship of Pelotonia,
we have raised $3.5 million for cancer
research at Ohio State’s Comprehensive
Cancer Center and the James Cancer
Hospital and Solove Research Institute.
Huntington’s inclusion awareness
campaign won the PR News Corporate
Social Responsibility Award in the
category of Diversity Communications.
Huntington was awarded for its
“Inclusion: Are you in?” flipbook,
which showcases our commitment to
inclusion and the strategic approach
we are taking to hire the best talent,
better engage with communities
and customers, and ensure supplier
diversity.
We were named one of the top
innovators by InformationWeek, a
trade publication that identifies and
interprets business technology trends
and issues. We ranked among the
top 25 businesses in banking and
financial services.
The Cleveland Plain Dealer named
Huntington a Top Workplace of 2011;
readers of (614) magazine named
Huntington one of the best employers
in Columbus; and the Michigan
Business and Professional Association
called us one of the 101 Best and
Brightest Companies to Work for in
West Michigan.
In September 2011, in its annual
“Best Places to Live” issue, Money®
Magazine named Huntington “Best
Regional Bank / Midwest,” due in large
part to Huntington’s differentiated,
more customer-friendly approach. We
were recognized for our Asterisk-Free
CheckingTM, which Money noted “really
is asterisk-free;” 24-Hour Grace®,
the first-and-only service of its kind
in the country; our mobile apps; and
outstanding customer service.
Benhase also won a Ragan
Employee Communications Award
for best executive print letter. In the
letter, written to all colleagues to
encourage participation in Pelotonia,
he talked openly about a close friend
who’d recently been diagnosed with
inoperable, advanced pancreatic
cancer.
32
Huntington was named the APECS
2011 Top Advocacy Award for
Customer Service in the Midwest. This
award is given by The MSR Group, a
market research firm, based on results
from its annual National Consumer
Banking Survey, a telephone study of
customer satisfaction and advocacy at
banks and credit unions.
At the heart of Huntington
Our values keep us focused on doing the right thing, the right way, together.
They are what guide our decisions, big and small.
Accountability: We hold ourselves and each other responsible for doing what we say.
Communication: We share information and ideas openly and demonstrate a willingness to listen.
Continuous Improvement: We always look for ways to improve.
Inclusion: We are open-minded to all.
Passion: We are personally committed to Huntington’s success.
Service: We are about exceeding expectations and striving to do the right thing.
Teamwork: We are Team Huntington. We help each other excel.
®
The Huntington National Bank is an Equal Housing Lender and Member FDIC.
, Huntington®, and
24-hour Grace® are federally registered service marks of Huntington Bancshares Incorporated. Huntington.®
Welcome.® and Asterisk-Free CheckingTM are service marks of Huntington Bancshares Incorporated. Patent
pending for the 24-Hour Grace® system and method. Copyright 2012 Huntington Bancshares Incorporated.