Medway Maritime Hospital welcomes new nurses
Transcription
Medway Maritime Hospital welcomes new nurses
Our website medway.nhs.uk Our Facebook page Medway-Maritime-Hospital Our Twitter feed Medway_NHS_FT Medway NHS Foundation Trust Better care together MARCH/APRIL 2016 In this edition Page 2 Page 3 Page 6 Trust Recovery Programme Improving care for emergency patients Medway hosts staff recruitment days Medway Maritime Hospital welcomes new nurses Medway NHS Foundation Trust has welcomed a contingent of overseas nurses, to boost its recruitment numbers and to reduce the reliance on costly agency staff. The Trust – like many other NHS Trusts in the country – faces a shortage of nurses, and therefore has had to rely on the provision of agency staff to maintain safe staffing levels for patients. The Trust has been running a proactive recruitment drive to attract more permanent nurses both locally and further afield. Alejandro Ferrera and Angela Cayon recently joined the Trust from Spain and are the first wave of new recruits to be allocated the new on-site accommodation. With our local open days and the recruitment of our excellent overseas nurses’ we are confident that we are building the nursing workforce we need. Karen McIntyre, Deputy Director of Nursing for Women and Children’s Services The nursing accommodation quarters have capacity for up to 25 members of staff at any one time. While the much-improved facilities are being used as an incentive in the Trust’s efforts to recruit nurses from overseas, they are also available to other clinical staff working on site. Alejandro said, “Medway is an excellent place to work and develop my skill-set, as well as a place to contribute my existing skills and knowledge too. I was nervous about moving my whole life here but I already feel like a very valued member of the team. The new accommodation and the people I get to work Alejandro Ferrera, Karen McIntyre and Angela Cayon with on a daily basis here are great.” Accelerating recruitment is one of the main public commitments the Trust has pledged to deliver following the Care Quality Commission inspection in August 2015. Karen McIntyre, Deputy Director of Nursing for Women and Children’s Services said: “We were delighted to open our newly-refurbished nursing accommodation recently, and are even more delighted to now welcome our first wave of new nurses this year. “We recognise that we need to recruit more nurses – a situation faced by many other NHS Trusts. What is essential is that we have the right benefits in place to help us retain our nursing staff. “We are offering many incentives and opportunities, such as flexible working, which helps our nurses who have family commitments, as well as the option to specialise in their desired area of practice, ensuring that our nurses have a career path specially tailored for them. “With our local open days and the recruitment of our excellent overseas nurses, we are confident that we are building the nursing workforce we need – which is great news for both the Trust and the patients we serve across Medway and Swale.” For further information on the range of career opportunities currently available at Medway NHS Foundation Trust, please visit ¬¬ jobs.medway.nhs.uk Puzzle page: brainteasers, mind benders and more P11 Find your way around: hospital map P12 2 Medway NHS Foundation Trust | MARCH/APRIL 2016 Help us to make a difference As part of our recovery plans, we are putting in place some ‘quick wins’. These are things that make a real difference to our staff in helping to care for our patients. We have already received a fantastic response from staff, with lots of great ideas being suggested. For example, after a suggestion from a member of staff, we have installed a special touchscreen in our Emergency Department. This allows staff in the department to see at a glance when an ambulance is on its way there. We have also allocated an additional porter to the department, which is already having a big impact in helping the department to run more smoothly helping us to improve the care that we provide to our patients. If you have any suggestions on ways we can improve care for our patients, please do not hesitate to contact Michael Addley: ƀƀ michael.addley@medway.nhs.uk YOUR COMMENTS Under the care of the Doctor and the breast care team, I underwent a mastectomy, followed by gruelling chemotherapy treatment at the Galton Day Unit. They have been compassionate, understanding and always had time to care. I will always be thankful to Medway Hospital for making my fight against cancer easier for myself and my family. I came in as a day patient for an operation. The hospital was clean and the staff I met were brilliant. From entering the Pre-Operative Care Unit to leaving the Surgical Discharge Unit, everyone made my visit as pleasant as possible. Great spotting of cancerous melanoma. If it wasn’t for the fact that the Doctor was very diligent and professional; my body could be riddled with cancer. So I have nothing but praise for the Dermatology Department at MMH. Trust Recovery Programme set to provide the high quality care you have a right to expect Having previously suffered from a period of relative instability, and in response to the Care Quality Commission’s inspection report published in January, we have embarked upon a recovery programme that will turn the Trust into a provider of high quality care that the people of Medway and Swale deserve, and have a right to expect. Although we do not expect this transformation to happen overnight, we have already made an excellent start on changing the way we work, the systems we have in place and the way we look after our patients. Among the changes you will see over the coming weeks will include the modernisation of our Emergency Department. Here we have already introduced a new triage system to ensure that all patients have an assessment carried out by a senior clinician within 15 minutes of arrival and, where treatment is needed, a personal care plan is put in place. Patients assessed as needing treatment will now be situated in an area where they can be more closely monitored by doctors and nurses should their condition worsen or change. We are also in the process of recruiting more clinical staff to ensure a consistently high quality of care throughout the Trust. We are improving the way we care for patients with cancer by reducing waiting times, replacing scanners and increasing capacity to see specialists; and we are working more closely with our healthcare partners so our patients receive the right care in the community when they are ready to leave hospital. Another noticeable and very important change will be the introduction of a new way of assessing patients when they first arrive at the Hospital. At present, patients may see several different consultants during their stay which, for some people, can be very disorientating, but These important initiatives are the first of many that will do much to improve the way we look after patients and ensure that we provide the highest quality of care. Lesley Dwyer, Chief Executive that is all about to change. From March, patients will be initially assessed by a single, named consultant who will be responsible and accountable for their care until they are either able to return home or are transferred to a specialist on a specialist ward. Managing our patients in this way will enable us to provide quicker clinical decision making and better outcomes for our patients. For some, it may also result in shorter lengths of stay in hospital. Chief Executive, Lesley Dwyer, comments, “These important initiatives are the first of many that will do much to improve the way we look after patients and ensure that we provide the highest quality of care. They are also the result of a lot of hard work and planning by staff throughout the Trust which is very much appreciated, not only by me, but more importantly by many of our patients who have so kindly complimented us on the care they have received.” 3 MARCH/APRIL 2016 | Medway NHS Foundation Trust Medway NHS Foundation Trust continues to improve Emergency Dept. for patients Medway NHS Foundation Trust has reached yet another important milestone as it moves forward with exciting plans to redevelop its Emergency Department for the people of Medway & Swale. A new waiting area for patients in the majors unit has been opened – a significant part of the £13.4 million plans to redevelop the Emergency Department. Medway Maritime Hospital has also introduced a number of measures to help improve patient care and experience. The Trust is currently at the forefront of bold plans to redevelop the Majors and Resuscitation areas of the department to help it better cope with the modern day pressures of an ever-increasing population. The Emergency Department was built to cope with 45,000 people, but treated and cared for more than 100,000 patients last year alone. The opening of the new waiting room will ensure that any patients, who are assessed as needing treatment in the majors unit, will now be situated in an area, where they can be closely monitored by doctors and nurses, should their condition change or worsen. The recent Care Quality Commission (CQC) report highlighted there was a clear requirement for Emergency Department staff to receive further training to help improve the clinical assessment and overall experience a patient has when they arrive at Medway Hospital. In response to this, the Emergency Department has introduced a Learning and Development Board, which sits monthly and oversees all training for doctors and nurses. The employment of a Consultant Nurse has resulted in the Emergency Department being able to deliver its own University accredited educational programmes. This will help ensure nurses and doctors are better equipped to deliver a thorough, compassionate and personalised treatment plan for each patient on arrival at Medway Hospital. As part of the revised initial clinical assessment, patients will now be seen by a senior clinician, who will make an informed decision on what the most suitable treatment and discharge plan is. The Emergency Department has recently made a number of key appointments to its clinical leadership team, including the appointment of a Consultant Nurse/ Educationalist; Senior Matron and General Manager. Margaret Dalziel, Director of Clinical Operations at Medway NHS Foundation Trust said: “The opening of the new waiting area is another significant milestone in our plans to redevelop and modernise the Emergency Department for patients. “We’re pleased about the changes we’ve introduced to the initial clinical assessment that patients will now receive when they arrive. They will go a long way to help make the experience that bit more pleasant for our patients. It will also ensure they have the right treatment and discharge plan in place from the outset. “We’re also delighted to have welcomed on board some really outstanding clinical staff – all of whom have invaluable experience in the field of emergency care. This will stand us and our patients in good stead, as we start to deliver the next stages of the redevelopment programme.” The Emergency Department redevelopment programme has already witnessed the opening of a new minors unit, as well as a complete refurbishment of the Children’s Emergency Department. For further information on the exciting range of career opportunities currently available at Medway NHS Foundation Trust, please visit jobs.medway.nhs.uk Medway launches new service to improve experience for frail elderly patients A new service to help improve emergency care for frail elderly patients, and reduce their stay in hospital, has been launched at Medway Maritime Hospital. The Acute Frailty Service has been introduced as a special pilot project with one overriding objective: to ensure frail elderly patients are seen by a specialist team, including a geriatric consultant and specialist nurse, upon their arrival in the Emergency Department or medical assessment unit at Medway Maritime Hospital. The service is a prime example of how Medway NHS Foundation Trust is taking proactive steps to improve patient care by minimising the number of different doctors that patients see – one of the key issues raised in the recent Care Quality Commission (CQC) report. In the past, patients would need to have been admitted before they could see specialist geriatricians. Patients are now attended to as soon as possible, and in some cases, can avoid an unnecessary admission – saving vital hospital bed space in the process. Following the launch of the service, Medway NHS Foundation Trust has witnessed positive results. Dr Sanjay Suman, Consultant Geriatrician at Medway NHS Foundation Trust said: “We are pleased this service is now available to our elderly frail patients. As a result, patients are now seen by a specialist team as soon as they arrive in our emergency department. “This means patients in some cases can go home the same day to their comfort of their own homes – something that might not have happened in the past. This new approach will ensure a clear treatment and discharge plan is put in place as soon as the patient is admitted. “In light of our recent CQC report, it is imperative that we continue to deliver projects of this nature to ensure our elderly patients are seen by an integrated team of medical professionals, rather than multiple doctors. “This will ultimately herald better results in terms of getting patients the right type of treatment, and improving their overall experience.” 4 Medway NHS Foundation Trust | MARCH/APRIL 2016 Hospital Radio Medway Hospital Radio Medway’s Request Show is on-air every evening, 8-10pm to play the music you want to hear. If you’re in hospital or know somebody who is, why not choose a track and send a message to show you care. Contact us on Medway 406865 or email studio@ hospitalradiomedway.co.uk with the name, ward, music choice and date and time you would like to hear your request. SCHEDULE Monday Midnight-6am 6am-8am 8am-10am 10am-11am 11am-12pm 12pm-2pm 2pm-4pm 4pm-6pm 6pm-8pm 8pm 10pm Midnight-6am HRM Through the Night Morning Surgery with Trev, Rich and Callum Previous Night’s Request Show The Fantastic 50’s with Alan Hare Rock on with Big Al 90s Show with Carl Borrett KGB & Jamesy Live at the Barge Mellow Madness with Liam Stammers The Request Show with Graham Reynolds & team Ease Up To Midnight with Adrian Last HRM Through The Night Tuesday 6am-8am 8am-10am 10am-6pm 6pm 8pm 10pm Morning Surgery with Trev, Rich and Callum Previous Night’s Request Show Various shows – check our magazines for details Casey & Kirsty’s Number Ones The Request Show with Brian Collyer & team Ease Up To Midnight with Adrian Last Midnight-6am HRM Through The Night Wednesday 6am-8am 8am-10am 10am-6pm 6pm 8pm 10pm Midnight-6am Morning Surgery with Trev, Rich and Callum Previous Night’s Request Show Various shows – check our magazines for details Midweek Sport with Mick Leipold The Request Show with Liam Stammers & team Ease Up To Midnight with Adrian Last HRM Through The Night Thursday 6am-8am 8am-10am 10am-6pm 6pm 8pm 10pm Midnight-6am Morning Surgery with Trev, Rich and Callum Previous Night’s Request Show Various shows – check our magazines for details Welcome To My World with Don Brunton The Request Show with Nick, Steve & the Team Ease Up To Midnight with Adrian Last HRM Through The Night Friday 6am-8am 8am-10am 10am-6pm 6pm 8pm 10pm Midnight-6am Saturday Midnight-5am 5am 7am 9am 11am 12pm 2pm 4pm 6pm 8pm 10pm Morning Surgery with Trev, Rich and Callum Previous Night’s Request Show Various shows – check our magazines for details Tasty 80s with Matt Hall The Request Show with Eileen, Eunice & team Ease Up To Midnight with Adrian Last HRM Through The Night HRM Through the Night Morning Surgery at the Weekend repeat of Friday’s Request Show Tickle Tickle Wakey Wakey with Renato & Alan This Is My Country with Alan Hare Chart Toppers with Liam Stammers The Vinyl Collection with Bernie Reynolds Live Sessions with Alan Hare Welcome To My World with Don Brunton The Request Show with Damian and the Team Ease Up To Midnight with Adrian Last Sunday Midnight-8am 8am 10am 12pm 2pm 3pm 4pm 6pm HRM Through the Night Repeat of Saturday’s Request Show Hit & Mix with Sarah-Jane Luckhurst Casey & Kirsty’s Number Ones The Takeaway with Sam Knapp & Adrian Last Sunday Anthems with KGB & Jamesy 60s on Sunday with Richard Bartlett Sunday Surgery with Trevor Fox 8pm The Request Show with Megan, Dominic & team 10pm 8pm Ease Up To Midnight with Adrian Last The Request Show with Luke James & team 10pm Ease Up To Midnight with Adrian Last Presentation of the Trust’s new Cuddle Cot Abigail’s Footsteps boosts maternity care in Medway Medway NHS Foundation Trust and Abigail’s Footsteps – a charity that works to support parents and families affected by stillbirth or neonatal death – unveiled exciting plans in January to deliver a new Bereavement Suite in 2016 in the hospital’s Midwifery department. At the event, Abigail’s Footsteps presented a specially designed cuddle cot to Medway Hospital. The charity founders David and Jo Ward had their baby Abigail at Medway Maritime Hospital, who sadly was stillborn. It was Abigail’s birth that inspired the charity. The new Bereavement Suite will offer parents a private and dignified environment, where they can spend those precious last moments with their child away from the cries of newborn babies. Speaking at the event, David Ward said: “We believe that every maternity unit should have a purpose built bereavement suite where parents can spend precious time with their stillborn baby away from the cries of new-borns. It is particularly poignant that our first suite should be at Medway Maritime Hospital as it was here that my wife Jo gave birth to Abigail Rose who was the inspiration for the charity.” Dot Smith, Head of Midwifery and Gynae- cology at Medway Maritime Hospital, was present at the event. Dot said: “We aim to give all our parents the very best care. Sadly, on the rare occasion that a baby is stillborn or dies shortly after birth, our midwives are tasked with a very difficult care issue. “A specialist bereavement unit will help them to give parents the space and time they need. We are very fortunate to be among the first hospitals to have such vital facilities.” Former Bucks Fizz pop idol Cheryl Baker, who is a vice president of the charity and helped raised more than thirty thousand pounds, was also in attendance. YOUR COMMENTS It is always wonderful to hear patient feedback about the care we deliver at Medway. Here is a selection that News@Medway would like to share with you… A review for a great ENT Consultant. From the second I was admitted I had the most amazing consultant who looked after me for the five days I was there. Couldn’t have asked for better, they made me laugh as well as being professional. The service at the [Children’s A&E] reception was prompt and polite. The waiting area was dedicated to children and was clean, bright ad welcoming and the doctors and nurses were friendly and efficient. My son was nervous but they relaxed him and he left saying what a great hospital we have. GET INVOLVED Staff in the Birthing Suite were brilliant and I really appreciated them staying with me when I was transferred to the Delivery Suite and again when I went to theatre for my emergency c section. I could not fault the Maternity Department at all, I think they all do a great job. Tell us about your experience at Medway by emailing communications@medway.nhs.uk 5 MARCH/APRIL 2016 | Medway NHS Foundation Trust Trials begin into new smartphone app to diagnose ENT infections at home Ear, Nose and Throat (ENT) infections are an everyday occurrence. Unfortunately as much as 90% of sufferers are children who are likely to develop an ear infection by the age of six. 50 percent of these children are prone to reoccurring ear infections thereafter. These chronic conditions not only require parents to repeatedly take time off work, but they also keep children off school in order to see their doctor. Medway NHS Foundation Trust is very pleased to be about to undertake a trial of an innovative new technology, the Cupris Health App. The app has been developed to simplify remote diagnosis and management of ENT infections from the comfort of the patient’s home. The app achieves this by providing the patient who suffers from reoccurring infections with a medical device that mimics the light that is shone into the ear by the doctor and is attachable to a smart phone. Through the device, an image of the ear, nose or throat area can be captured. The image is then uploaded on the app, together with the patient’s medical history. They are asked some simple customised questions; then the data is swiftly sent onto their GP or ENT Consultant – which enables the medical professional to determine whether referral or consultation is required. Diana Hamilton-Fairley, Medical Director at Medway NHS Foundation Trust said, “This This trial demonstrates how committed we are in the research and development of new technology change the future of medical practice. Diana Hamilton-Fairley, Medical Director trial and many others that the Trust is currently undertaking, demonstrates how committed we are in the research and development of new technology to innovate and change the future of medical practice.” The app not only promises to empower the patient through efficient access to their health records and the inconvenience of a potential wasted visit to their doctor, but it also can result in the patient seeing a hospital consultant faster, as a GP can refer a patient after receiving their data. There are also benefits to the wider healthcare system, as it is estimated that reducing unnecessary ENT hospital referrals can result in a staggering £70 million saving to the NHS. Find out more at ¬¬ cupris.com New hearing device to come to aid of patients in Kent The Cupris Health App Sandra, Senior Sister Medway NHS Foundation Trust Medway NHS Foundation Trust is now delivering an exciting and innovative new form of treatment to help improve the quality of hearing and comfort for patients with hearing problems. In what is a landmark development for Ear Nose and Throat (ENT) clinical services in Kent, patients with significant hearing loss could now benefit from the fitting of a hidden boneanchored hearing aid – a device that attaches to a screw and magnetic plate inserted underneath their skin, and is invisible to the human eye. In what is a relatively straightforward procedure, ENT experts at Medway Maritime Hospital will attach the bone-anchored hearing aid to a magnetic plate, which is attached to the patient’s skull. In the past, patients would have to undergo a procedure, in which a titanium screw is drilled into their skull for the hearing aid to be attached onto. This meant the titanium screw would remain in a protruding position, significantly raising the chances of the patient’s skin becoming infected. As a result of the skin infection, patients would invariably remove their hearing aid and endure periods of complete hearing loss, and isolation from friends and family. Professor Rahul Kanegaonkar, ENT Consultant at Medway NHS Foundation Trust said: “This is a very exciting development for those patients This is a very exciting development for those patients who have been unable to use conventional hearing aids in the past. Professor Rahul Kanegaonkar, ENT Consultant who have been unable to use conventional hearing aids in the past due to their skin or ear becoming infected. “The benefits of using bone-anchored hearing aids are twofold: patients who are assessed as being suitable can look forward to a significantly improved standard of hearing to help improve their overall quality of life, while also ensuring they are no longer prone to skin and ear infections – the very thing that hinders them from wearing a hearing aid in the first place.” We are improving your hospital Although we have made progress in recent months, we know that we need to continue to improve to enable us to provide the level of care that the people of Medway and Swale want and deserve. This is what we’re working on: Continuing to change the way the hospital is run and make this a great place to work. Modernising our Emergency Department Improving patient safety and care by reducing Stepping up our recruitment drive to bring Improving care for patients with cancer, Working with our healthcare partners so patients get the right care in the community, in the right people with the right skills. This will ensure we provide the best quality care, all of the time. which will enable patients to be seen more quickly. reducing waiting times, replacing our scanners and providing additional clinic appointments for patients to see specialists. the number of different doctors that patients see during their stay. when they are ready to leave hospital. This will free up beds. 6 Medway NHS Foundation Trust | MARCH/APRIL 2016 Radio Volunteer Hospital Radio Medway is looking for people 18+ who have some time to spare each week and would like to be involved in a radio station run entirely by volunteers. We need presenters, ward reps, programme assistants as well as engineers. So if you are a dab hand with a spoon or a soldering iron – please get in touch. Contact us on ƀƀ studio@hospitalradiomedway.co.uk ¬¬ www.hospitalradiomedway.co.uk 01634 406865 and leave a message. We look forward to hearing from you! Medway hosts recruitment days for nursing staff Medway Maritime Hospital staged a series of successful recruitment events in February for nurses looking to explore a rewarding career in nursing The Trust spoke to nearly 60 nursing professionals – qualified and newly qualified – seeking a new and exciting chapter in their career. The recent Care Quality Commission (CQC) report highlighted that Medway NHS Foundation Trust – like many other trusts throughout the country – is currently experiencing a nursing shortage. In response to this, the Trust staged an open evening for children’s nurses at the start of February. Potential candidates were taken on a tour of the children’s ward and the neo-natal unit – an area of the hospital that was reported as delivering “good and outstanding practice” in the recent Care Quality Commission report. As part of the evening, candidates had the opportunity to speak to clinical leads and the team about the wide range of opportunities currently available, including acute paediatrics, paediatric surgery, as well as community-based roles in schools and centres for children with learning disabilities. The Trust also hosted an open day for nursing and midwifery professionals at Medway Maritime Hospital on Saturday, 27 February. Louise Proffitt, Senior Matron for Children, who attended the open evening for children’s nurses, said: “We were extremely pleased and impressed by the standard and calibre of nurses who attended the open evening. While this can be often be one of the more challenging areas in nursing, a career in this field is definitely You really feel like you’re making a difference and that’s undoubtedly the main reason why people get into nursing. Louise Proffitt, Senior Matron for Children one of the most rewarding. I’m speaking from experience when I say that. “You really feel like you’re making a difference and that’s undoubtedly the main reason why people get into nursing. “Hopefully we will now see some really strong applications from the candidates who attended, so they can come and join the wonderful team here at Medway Hospital. Medway NHS Foundation Trust is recruiting more permanent staff than ever as it moves increasingly away from its reliance on agency staff. Further information on the range of career opportunities currently available at Medway NHS Foundation Trust is available at ¬¬ jobs.medway.nhs.uk Nursing Revalidation – information for nurses and midwives With effect from April 2016, The Nursing and Midwifery Council (NMC) is changing the way nurses and midwives register to demonstrate they are fit to practice. Revalidation is the new process that all nurses and midwives in the UK will need to follow to maintain their registration with the NMC. Revalidation will help nurses and midwives at Medway Maritime Hospital demonstrate that they can practise safely and effectively. The Trust has been hosting a range of information sessions and workshops for both nursing staff and confirmers – those whose responsibility it will be to check whether a nurse or midwife has met the requirements of revalidation. For further information on future training sessions and workshops, please visit the Nursing Revalidation page on the intranet, or email ƀƀ tracey.perkins@medway.nhs.uk ƀƀ ruth.adams@medway.nhs.uk 7 MARCH/APRIL 2016 | Medway NHS Foundation Trust Come and join our new staff bank and enjoy the benefits! A strong workforce based on shared values and team spirit is at the heart of any great organisation, and is ever more fundamental in a hospital which prides itself upon the delivery of excellent patient care day-in, day-out. As such, Medway NHS Foundation Trust has geared up to improve its staffing service through the launch of a new in-house staff bank in the coming weeks. The launch of the new service will not only offer all existing and potential staff who would like to either work flexibly or take on additional shifts to do so in-house, it will also offer external candidates the same opportunity without having to take up permanent or full-time contracts. This ensures both familiarity and the assurance that they are called upon first and given priority over workers who are recruited via external agencies. The in-house staff bank also gives workers the benefits and perks allocated to permanent members of staff such as the ability to take up the excellent NHS Pension Scheme, paid for annual leave and importantly, paid for statutory and mandatory training. The staffing service has work opportunities for a wide range of staff from nurses and porters to administrators and housekeepers. Not only A new, improved staffing service is coming and we want you! The new in-house service is being launched on 26th March 2016 and we’re looking for flexible workers from all staff groups to provide Medway NHS Foundation Trust with excellent patient care. If you are already working at Medway via NHS Professionals, we are pleased to offer our speedy recruitment service to make sure you keep doing what you love. All substantive staff will be automatica lly enrolled. competitive rates of pay. Elizabeth Earl, Head of Temporary Staffing said ‘This is a positive step in modernising and improving the way in which we staff our hospital. We will be running a seven day service, opened from 7.30am–9.00pm, which will give those signed up to the service priority for shifts, as well as excellent benefits such as a pension and paid annual leave. “This move is designed to reduce our agency spend as well as ensure that regardless of whether you are a permanent or flexible worker, you are a valued and integral part of the Trust.” The initiative also follows the Trust’s commitment to deliver excellent patient care at all times, and will see the Trust rota staff more efficiently than ever before, as well as having a greater control on delivering excellent working standards across the board, for both our patients and for each other. CONTACT Medway.temps@nhs.net To enquire about joining Medway’s new staffing service! will the service be excellent for staff, but it is also great news for the Trust and will see it rely less and less upon expensive recruitment agencies, whilst giving flexible workers great If you are currently working for NHS Professionals, the Trust can offer you a speedy recruitment to the new inhouse staff bank. To register or request further information, please email ƀƀ medway.temps@nhs.net Governors’ coffee morning Patients, family and friends of Medway NHS Foundation Trust are invited to attend our first governors’ coffee morning. In April, public and staff will be given the opportunity to meet the governors of Medway NHS Foundation Trust and discuss any feedback they may have that can help us to continue to bring patient focused care to the people we serve. Set around a coffee table, the informal environment will allow public and staff to sit down with our governors and discuss any concerns or issues they may have. Martine Saker, Governor and Membership Lead to Medway NHS Foundation Trust said: “We are thrilled to be hosting our first of many governors’ coffee mornings in April. I want to encourage any staff, any patients or their friends or family to join us and help shape the Maritime hospital into the hospital our community deserves.” If you would like to join us at our governors’ coffee morning and give feedback on your experiences, please find details below: vv Sat 16 April, 10am–12pm JJ Main restaurant, Medway Maritime Hospital, Windmill Road, Gillingham. vv Sat 23 April, 10am–12pm JJ The coffee room, Sittingbourne Memorial Hospital, Bell Road, Sittingbourne. Please contact Martine on 01634 825292 if you have any questions. Medway grandmother raises £1,000 for Dolphin Ward A kind-hearted grandmother has helped raise more than £1,000 for the children’s ward at Medway Hospital. Karen Barnes from Rainham was inspired to set up a special campaign after her granddaughter, Ruby Young, spent time as a patient on Dolphin Ward. Ruby, who is three years old, was diagnosed with Neuroblastoma – a rare cancer that mostly affects young children. The money has been raised for a specific purpose: to fund the purchase of a large vein illuminator – a specialist piece of equipment that helps doctors and nurses locate veins much easier, when children need to have cannulas inserted for the delivery or removal of fluid. At what can often be a stressful time for young children in particular, this simple piece of equipment can help make their experience far less daunting. Karen’s campaign immediately caught the imagination and hearts of local people, with more than £1,000 being donated in the first three days of the campaign going live. Both Karen and Ruby visited Dolphin Ward in February to present a cheque of £1,000. Speaking at the presentation, Karen Barnes said: “We would like to say a huge thank you to the people who kindly donated money to this campaign. “We know from our own experience with Ruby that she often found the experience of having a cannula fitted to be upsetting. “This piece of equipment will help make the procedure much more bearable for Ruby, and the other children who spend time on Dolphin Ward.” Susan Gillham, Matron on Dolphin Ward said: “We’re really grateful to Karen for her fantastic fundraising efforts. It’s only natural that young children can often find it overwhelming to be in hospital – especially some of the essential treatments they have to undergo. “We always do our utmost to ensure any distress of our young patients is kept to an absolute minimum. “This is a great example of how we can make their experience that bit easier.” Find out more at Karen Barnes’ fundraising page: ¬¬ gofundme.com/vck6r8pw Do you have a story to tell? Every month we’ll be bringing you the latest stories from across the Trust in this free, new-look News@Medway. We want to tell you about the latest developments in your hospital; the heart-warming stories; public information bulletins; achievements, appointments and everyday issues. But what we want to hear are the stories that you would like told. Contact us Phone Call the Communications team on 01634 825 353. Email your ideas, stories or pictures to: michael.addley@medway.nhs.uk Have you been involved in a hospital event or are you planning one? Is something unusual or interesting happening in your ward or department? Are there topics you want us to cover? 8 Medway NHS Foundation Trust | MARCH/APRIL 2016 Schwartz Rounds A Schwartz Round is a multi-disciplinary forum where staff discuss emotional and social dilemmas that arise in caring for patients. The Rounds are held every month in Seminar 2 between 12.30pm–1.30pm and have attracted a full cross section of staff members including consultants, middle grade and junior/foundation doctors and general practitioners; ward sisters, nurses and student nurses, pathology, chaplain, pharmacists, admin and clerical, HCAs, AHPs, ODP, housekeepers and resuscitation and managers. Previous topics covered are numerous and have included areas such as The Personal Impact of a Memorable Patient, The Impact of Working with a Patient and their Family During a Difficult Time, A Case of Self Harm, Working in the Lonely Hours and Being Protective and Detective. Future dates are as follows: vv Friday, 22 April More information can be found on the Trust’s Intranet. All members of staff, from all areas are welcome to attend. For further information, contact Kane Willsea at Medway NHS Foundation Trust Keep up with Medway online: Our website medway.nhs.uk Our Twitter feed Medway_NHS_FT Our Facebook page Medway-Maritime-Hospital Members’ Corner Welcome to Members’ Corner, a dedicated section for members of Medway NHS Foundation Trust. Medway Maritime Hospital is part of a foundation trust which means that you can become a member and get involved with some of the hospital’s work. Membership is free and you can get involved as much or as little as you like. Through our members and the governors, we are in a better position to listen and respond to the views of local people, patients and our staff. As a foundation trust, we remain firmly part of the NHS, but have greater freedom from central government control. We believe that foundation trust status will help the hospital thrive in the future – becoming a stronger part of the community and being accountable to local people. How to become a member Residents and patients in areas served by Medway NHS Foundation Trust, as well as staff, can register as members of the organisation. Membership allows local communities to have ownership of their NHS foundation trust. As membership numbers increase, links between the hospital and the local community will strengthen. If you become a member, you can: ■■ have the opportunity to learn how both the hospital and the wider NHS work ■■ help us improve patient care, including cleanliness and safety by feeding in your views and ideas ■■ become involved in plans for future development ■■ you can vote to elect the Council of Governors and stand for election as a governor yourself. It’s easy to become a member. You can apply online by completing the membership form available on our website, under the membership tab, or by contacting the membership office. ¬¬ www.medway.nhs.uk ƀƀ members@medway.nhs.uk 01634 825292 Trust Board meetings The Board meetings are held in public every month and we welcome people to come along and observe proceedings. vv Thursday 31 March 2016, 1.30pm JJ Trafalgar Conference Suite, Level 3, Green Zone. Council of Governors’ meetings The Council of Governors also meets in public every three months. We welcome people to come along and observe proceedings. 2016 dates will be advertised next month. vv Monday 7 April 2016, 4pm JJ Common Room, Postgrad Centre If you are interested in observing any of the meetings, please book a place with the membership office ƀƀ members@medway.nhs.uk 01634 825292 What is the Council of Governors? The Council of Governors works closely with the Board of Directors, representing the views of local people and organisations to ensure the hospital provides the best possible services for patients. The Trust’s Board of Directors will continue to provide overall direction and leadership and ensure that it fulfils its legal obligations. Governors’ roles and responsibilities The key role for governors, whilst representing the interests of their constituency, is to ensure the Board fulfils the requirements of Monitor (the Trust’s independent regulator) and acts in accordance with the Trust’s identified objectives. The Council of Governors acts in an advisory capacity and by doing so, contribute to the strategic direction of the Trust. The operational management and decision-making however remains with the Trust Board. Do you have a long-term health condition or are you 65 or over? Cold weather can be seriously bad for your health. Keep yourself warm. Your home should be at least 18ºC (65ºF). nhs.uk/staywell 9 MARCH/APRIL 2016 | Medway NHS Foundation Trust Medway’s Heli-pad revamp off to a flying start with Steve’s expertise Former Kent Fire and Rescue trainer of 27 years takes Medway NHS Foundation Trust to new heights and aims for excellence. Medway NHS Foundation Trust has recently appointed Steve Findlay, a former senior Kent Fire and Rescue trainer of 27 years, as the new ATC Heli-pad manager. Steve will be joining a team of Medway Maritime hospital staff to deliver and support the redevelopment of the hospital Heli-pad, aiming to be the centre of excellence for Kent and the south east. Since 2004, the trust has delivered a fully operational Heli-pad, with air ambulance services such as Kent, Surrey and Sussex, Essex and Hertfordshire using the Heli-pad to deliver care to patients, and transferring between vehicles and for training pilots. Less than a 10 minute flight from many London hospitals, the new Helipad will be equipped with the latest gadgets, a fresh coat of paint, and a first-class team with the ambition to become ‘a Heli-pad of choice’ for future air ambulance crews. As the largest hospital in Kent and being only a stone’s throw from London, there is no reason why we can’t aspire to be the Heli-pad service of choice in the south-east. Steve Findlay, ATC Fire Safety’s training manager and Heli-pad lead The Heli-pad Crew Steve Findlay, ATC Fire Safety training manager and lead for the Heli-pad says, “I’m very happy to be joining the Heli-pad team at Medway NHS Foundation Trust. “As the largest hospital in Kent and being only a stone’s throw from London, there is no reason why we can’t aspire to be the Heli-pad service of choice in the south-east. There will be exciting changes coming to the service and I would encourage any staff thinking of getting involved to do so by contactin g me.” From a senior orthopaedic practitioner to a hospital clerk, the team is made up from a group 2 feed Our Twitter S_FT Medway_NH page Our Facebook Governors Elections itime-Hospital Medway-Mar Our website uk medway.nhs. Better care together DECEMBER 2015 Elections for the following staff governor posts will be taking place in March/April 2015: Page 4 Medway tion Trust NHS Founda ■ Management staff (band 7 and above) ■ Nursing and Midwifery staff ■ Non-Clinical staff Page 3 Medway NHS Foundation The Oliver Fisher Neonatal Unit welcomed the Mayor and Mayoress of Medway for a VIP visit to meet some of the babies and their families in January. Councillor Barry Kemp and Mrs Joyce Kemp were given a tour of the nurseries by Medway NHS Foundation Trust Chair Shena Winning, Unit Lead Clinician and Chair of the Oliver Fisher Special Care Baby Trust, Dr Aung Soe, and Lead Nurse and Trustee Louise Proffitt when they dropped by. In 2014 the Mayor chose the Oliver Fisher Special Care Baby Trust as one of the Mayoral Charities of the year and as part support Coun Kemp attended of his ongoing the Charity Winter Ball, which was held on 29 November 2014. ay ber, Medw 18th Novem ed On Wednesday Trust proudly open ation its Emergency NHS Found unit within a brand new le with minor t for peop Departmen injuries. There will be one seat per staff class available. Governors represent the interests of the Trust as a whole and the interests of the public. One of their other main statutory duties is to hold the non-executive directors to account for the performance of the Board. The Council of Governors acts in an advisory capacity, contributing to the strategic direction of the Trust, while the Trust Board manages the day-to-day running of the organisation. Council of Governor meetings take place every two months plus there are working group meetings that take place quarterly. Having effective staff governors is an important component in meeting the obligations of foundation trust status. If a staff governor attends a meeting that takes place outside their normal working hours, they will be entitled to take time off in lieu. outdated, s unit was us minor injurie not been had The previo owded and £2million often overcr years. The and for over 15 refurbished to modernise programme s unit began investment minor injurie key improve the boasts many 2015 and on 2 March s. for around is ement ty capaci improv t however al’s curren The hospit ances a year, 0 ency attend 100,00 y emerg imatel 45,000 sees approx strengthen the Trust now need to expand and among the d is patients, so sing deman ency meet increa lly the Emerg services to ies. Crucia seeks top priorit programme the Trust’s t investment ence and patiened Department patient experi assess e is t improv patien to g that each dically flow, ensurin efficiently and metho been as has and treated an environment that in as possible, refreshed. etely compl If a meeting takes place during a time when they would otherwise be working, they should be released from their duties on a paid basis for that meeting. If you are in one these staff classes and interested in standing for election to the Council of Governors, please contact the membership office as soon as possible on x5292 or email members@m edway.nhs.uk. If you would like to informally discuss the positions available in the Heli-pad team, please contact Steve Findlay by emailing ƀƀ stevefindlay@gmail.com Where you can find your copy of news@Medway irus out in Keep Norov winter the cold this The Mayor has also kindly agreed to host an event inviting all Mayors across Kent to show off the work of the neonatal unit. The unit continues to provide excellent care for premature and sick babies in Kent. The unit has the capacity to look after eight babies needing intensive care, four requiring high dependency and 16 needing special care. The unit also has a transitional care unit that can look after eight babies alongside their mothers so that they are not separated. The past a few years have seen a rise in babies needing to be admitted and, in 2014, 920 babies were admitted to the unit. The unit is expanding and work is underway The Mayor and Mayoress meet (l-r) Dr Soe, Shena to improve the high dependency area to accommodate a further two cots for babies needing high dependency care. The Trust continues to run the Kent part of the neonatal transport team which enables sick babies to be moved safely to hospitals that can provide the appropriate level of care. It was highlighted that the unit has Winning and Louise Proffitt benefited from the huge generosity of the public in Medway and the surrounding areas in supporting the charity - Oliver Fisher Special Care Baby Trust. Much of the equipment and updating has only been possible because of the huge effort that people in Medway continue to make in raising money. Staff mark 20-year wo rking milestone with collea gues Keeping you informed about your Emergency Department When the department is busy, waiting times do increase while our staff provide urgent care and treatment for life-threatening illnesses and injuries. Please be assured are that our dedicated team As staff, we an will do everything ng, Chairm they can to see you as the new quickly as possible Shena Winni delighted by Tolhurst, will and ensure you receive MP Kelly the care you ger, believe it need; Site Mana however sometimes facility and nts you may be required to Edwards, patie Brian (L–R) treat wait longer if you need specialist tment and help us to ly tion area or there are aed ency Departreatment more quick high Emerg number it’s great to ous recep ofthe e very area poorly improv to better and and patients. rn and spaci patients, to creat a local re. nt happening ented, “As with a mode comm r injury redevelopme You can help tic ensuring than ever befo us by entire area -in entrance, designed for mino a drama you and choose ltant s such walk see the right service for nt the facilitie ing, Consu A new sed to specially at Medway,your needs: g environme be quickly asses ng room Andrew Stradl For here non-emergen next sive.” call welcomin can A waiti 111with very imprescy care for the ssing look medical e patients er and more – of prompt now progre and advice nt programme.December a calm Trust is help e’ bays, wher in the past second phase the ■ VisitThe 2014 marked redevelopme your local and newa “triag significant milestone from five marks the needin the of major pharmacy ing up its itation Two – of mme pment they s need resusc for le department two phase for ment members of the Nuclear ent progra The develo last year. peop of■ You can visit unitswalk-in ment room investment of GP led one forThe seeanew illion investm first phase ency care, plan the treat Medicine “Our therapy service has team who celebrated new technology This will es and enables emergcentre r injury treatthis tment, the the £13.4m (closest also evolved minoof torequiri the department to significantly decades ng majorlocated the hospital and eye injuri new working ency Depar ntwo of the Trust’s 547 alongside each technoatlogy people and with advances in research fically forto perform more complex studies resulting Seve having entire Emerg successful opening other. Dr Paul - 553 speci Canterbury of the art Ryan one and Sister the Gillingham, ing state Street, underpinning our knowledge nts without in higher quality images including d their which was ME7includ this year. 5EF, open until 8pm every said, “As a Carolyn Lory commemorate we are able to refreshme and a more accurate ED earlier offer important cancer can getfor casts 20-yearpatientsdiagnosis day) working anniversary ng said, “The facilities. patients. Children’s Lesley Dwyer plast care directly to Medway byercommissionin ive,Units from so Injuries Andrew Stradli brings our ■ Local Minor in Sheppey, patients and those further d to going nt said: “The past Chief Execut Carolyn specially designed cake and café,g a Departme Consultant finally g forwar afield. y. Sittingbourneare A shop 20 years has seen which they duly ent of lookin y and centur Gravesend elopm shared this new unit genc we of 21st ‘The cake was our way us g re-dev work with Trust hard to provide an excellent the rest of the team.the Emer The into the openin ■ The full of marking this range ofstrength. strates our al feel leave service Department services occasion and saying thank to our patients. We perform g to hospit strength to local tment demon peopleThe of cake was decorated with Emergency you to our team.” Depar a comprehensive youency a the patients comin difficult time foravailable to model can g be of found a that Emerg at Readers range bringin our of diagnostic studies and can learn more about the is a We hope care in gamma camera which was ■ www.health leSPECT-CT itment to sit proudly as role of helpnow-nhs here at what an exact the new .net nuclear medicine in the one of the best equipped best care possib copy of one of the two ongoing comm comfortable we are delighted by next edition of news@ nuclear medicine new scanners installed Swale the patients and le.” treat ay staff, to Medway As departments availab Medw as the team will be in the help us in Kent. them. le facilities Under the believe it will before.” Spotlight feature in the the best possib than ever facility and centre pages. more quickly the new better and st also visited MP Kelly Tolhur ed Our improv ent y Departm Emergenc d your way re P11 Fin s and mo d bender asers, min e: brainte Puzzle pag news@Medway_2014_4_March.indd sure we are fully engaged with this work and that we support the team wherever we can; we are all very much looking forward to seeing the end result”. Over the next few months, the team will open up opportunities for staff to volunteer and get involved in the Heli-pad service. Page 10 n Trust Foundatio it S H N y a Medw ency Un w Emerg opens ne new Meet our Nursing Director of weather, many pilots favour the Heli-pad location due to the winds from the river and its open placing. Adrian Bell, Chief Executive at Kent, Surrey and Sussex Air Ambulance Trust says, “We are thrilled to hear that Medway Maritime Hospital is refurbishing their Heli-pad service. We have a long relationship with the team there and want to continue to nurture this for the benefit of our patients. “Over the next few months we will be working closely with the Heli-pad team to make Trust | MARCH 2015 Mayor visit highlights support for baby unit t at forefron Medway research of Down’s ion In this edit of staff who volunteer their time to support the service and the clinicians who use it. Phil Day, Material Manager to the trust and Heli-pad Crew Chief says, “I’m very lucky to be leading such a committed and hardworking team. “I have been working for the trust for over eight years and by joining this team and stepping out of my comfort zone, I’ve met a variety of people and learnt something completely new which I never thought I’d do”. With the Heli-pad open to all climates and P12 pital map around: hos 2 23/02/2015 08:16 The newsletters are free, monthly and are distributed throughout the hospital. They can be found in: ■■Magpie Children’s area ■■Macmillan Cancer Care Unit ■■GUM clinic ■■Postgraduate Centre ■■Education Centre ■■Diabetes Centre ■■The Atrium ■■Restaurant ■■Coffee shop ■■Outpatient areas 1 to 7 ■■Emergency Department ■■Sunderland Day Case Centre 10 Medway NHS Foundation Trust | MARCH/APRIL 2016 Not Just A&E, in Medway and Swale The NHS has robust plans to provide the right treatment for people who are seriously ill or injured but is appealing to people who don’t have a serious or life-threatening illness or injury to think before just going to A&E, and to seek care from other local health experts where possible. Dr Chris Markwick, a Medway GP and lead for urgent care at Medway CCG said: “Before going to A&E – think. Is your attendance an accident or emergency? “If your health issue is less serious, other NHS health professionals like your GP or local pharmacist may be able to treat you elsewhere. The time that emergency nurses and doctors take to treat you if you are not in need of urgent medical attention can be time taken from those most in need. “The NHS Walk-in centres in Gillingham and Sheppey, and minor injuries units in Sittingbourne, Sheppey or Gravesend can provide help and advice and you may be seen quicker than at hospital. If you are unsure about where to go, call NHS 111. “You can also download the Health Help Now smartphone app from your app store or visit Medway or Swale CCGs’ websites.” People over 60 who are feeling under the weather are encouraged to seek early advice from a pharmacist to avoid becoming seriously ill. Dr Markwick said: “Older people need to be especially vigilant if they pick up a minor illness. What starts out as a cold or a cough can quickly deteriorate to something more serious if left untreated. “If you are over 60 and are feeling under the weather, please speak to your pharmacist and remind your friends and relatives over 60 to do the same. Visit www.nhs.uk/staywell for more advice. “Sometimes, patients, especially older people, put off contacting their GP practice because they don’t want to bother the doctor – but doing this can risk your health. If you need to see the doctor the same day, tell the receptionist and they will either give you an appointment or try to Before going to A&E – think. Is your attendance an accident or emergency? If not, the time that emergency nurses and doctors take to treat you can be time taken from those most in need. Dr Chris Markwick, Medway GP and lead for urgent care at Medway CCG arrange for a doctor to ring you back that day.” “Don’t leave repeat prescriptions until the last minute. Make sure that you order any regular medication you need in plenty of time. This avoids putting additional pressure on Out of Hours services.” Margaret Dalziel, Director of Clinical Operations at Medway NHS Foundation Trust said: “During these winter months, we are seeing a higher volume of attendances in our Emergency Department which of course places heightened pressures on our services. We always ensure that we provide compassionate and high quality care to all of our patients. However, we would urge anyone who is experiencing a non-life threatening condition to take the steps recommended by the CCGs and consider seeking care from other local health providers where possible.” For more information visit: ¬¬ medwayccg.nhs.uk ¬¬ swaleccg.nhs.uk CHOOSING THE RIGHT SERVICE FOR YOUR NEEDS GPs Your own doctor can diagnose a range of symptoms, and should have immediate access to your medical notes. Some practices offer extended opening hours with appointments available at evenings and weekends. Pharmacists Pharmacists are health experts on the high street, and no appointments are needed. When you need trusted health advice on a range of common illnesses – pop in to your nearest pharmacy. If they can’t help you, they will direct you to the best NHS service for you. Many pharmacies are open late and also at weekends. NHS Walk-in centres Walk-in centres also have health professionals that will see you without an appointment if you have an urgent concern. Gillingham Sheppey Community JJ Medway NHS Healthcare Centre, 547–553 Canterbury Street, Gillingham, ME7 5LF 01634 575232 vv 8am–8pm, Mon–Sun JJ Plover Road, Minster, ME12 3LT 01795 879100 NHS Health Help Now The Health Help Now website and smartphone app list services and give health advice and information for Kent and Medway. The website has received over 100,000 hits since its launch. healthhelpnow-nhs.net NHS Minor Injuries Units (MUIs) MIUs are staffed by trained nurse practitioners who are qualified to treat many minor injuries and illnesses – you may be seen quicker here and there are X-ray facilities on site. They can treat suspected broken arms, lower legs, fingers or toes, cuts, sprains, minor burns, alongside ear, nose and throat infections. Check X-ray times direct with the MIU first. Sittingbourne Memorial JJ Bell Road, Sittingbourne, ME10 4DT 01795 418300 vv 9am–9pm, 365 days Sheppey Community JJ Plover Road, Minster, ME12 3LT 01795 879100 vv 8am–8pm, Mon–Sun THINK! SAVE A&E FOR WHEN YOU REALLY NEED IT For health advice when you’re not sure it’s an emergency, call NHS 111. 85% Find the right treatment in Medway and Swale. Search ‘Health Help Now’ in your app store. Gravesham Community JJ Bath Street, Gravesend, DA11 0DG 01474 360816 vv 8am–8pm, 365 days Call NHS 111 if you need medical help or advice but it’s not a life-threatening situation. If someone is seriously ill or injured and their life is at risk, then call 999. For some people there is no choice but A&E. 9:41 PM vv 8am–8pm, Mon–Sun www.medwayccg.nhs.uk #notjustAandE 11 MARCH/APRIL 2016 | Medway NHS Foundation Trust No. 3597 Your monthly puzzle challenge Quiz Challenge CROSS CODE 20 13 26 14 23 7 2 18 24 2 24 25 10 18 18 8 1 6 3 4 20 21 4 9 22 24 3 4 8 2 22 24 24 20 20 25 17 18 12 18 4 7 24 7 20 25 25 20 8 24 24 16 4 9 20 3 4 24 7 21 4 5. Which plant was used by the ancient Egyptians to make paper? 19 20 24 4. Which member of the seal family feeds mainly on penguins? 9 4 13 18 26 3. Teddy bears from the Steiff company carry which famous identification mark? 20 20 24 8 3 26 NONAGRAM 25 17 5 8 T U M 12 D T ABCDEFGHIJKLMNOPQRSTUVWXYZ 1 2 3 4 5 6 7 14 15 16 17 18 19 20 W D 8 9 10 11 12 13 21 22 23 24 25 26 E 6. Which Breton word for ‘long stone’ means an ancient standing monument? 7. Ian Brown is best known as the lead singer of which alternative rock band? 8. By what name is the 1571 naval battle off Navpaktos better known? 9. Who was the first Labour prime minister of Great Britain? 10. The Whos are microscopic characters created by which children’s writer? 2. In which German city were the trials of Nazi war criminals held? 17 4 18 1. In which country is the Estoril Grand Prix racing circuit? 17 16 15 17 24 24 20 17 20 23 7 24 8 16 24 7 7 7 25 24 24 11 18 26 20 21 13 20 7 20 17 3 25 20 8 4 5 6 24 26 26 4 26 4 I E L U EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares. As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them. MAGIC SQUARE DEMON WEED POLLENS HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found. Guidelines: 20 Good; 23 Very Good; 27 Excellent. Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible). USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically. HO OA RL AU SI OC EF Hard EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box. 4 7 8 4 6 3 3 4 1 6 5 3 9 2 5 3 7 9 2 8 7 5 4 6 4 6 3 2 8 5 1 6 9 2 4 2 1 3 1 4 2 8 6 4 5 8 7 2 9 9 2 7 1 3 4 2 N A L O UO NS OS 5 6 ST NT YE N M M O A S HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up. You have to work out which letters belong to which crossword. EQUALISER 10 10 6 6 4 6 6 12 6 4 2 2 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same. Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction. All puzzles on this page are supplied by Sirius Media Services. To try more of our puzzles interactively online go to www.puzzledrome.com PZ1P3597 © Sirius Media Services Ltd PREVIOUS SOLUTIONS QUIZ CHALLENGE: 1 A slice; 2 The Latin name Caesar; 3 A Fine Romance; 4 Gloucestershire; 5 Goats; 6 Insects; 7 Match Of The Day; 8 Bannockburn; 9 Spain; 10 Ellliot Gleave. CROSS CODE 1 Z 14 D 2 W 15 C 3 16 I B 4 X 17 A 5 18 3 2 4 7 5 8 1 6 9 6 5 7 2 1 9 4 3 8 8 4 6 9 2 5 7 1 3 2 1 5 6 7 3 9 8 4 19 G EASY SUDOKU 1 8 9 4 3 6 5 7 2 6 S 7 J Q N 20 U 8 E 21 H 9 M 22 R HARD SUDOKU 7 9 3 8 4 1 6 2 5 4 6 8 3 9 7 2 5 1 5 7 2 1 8 4 3 9 6 9 3 1 5 6 2 8 4 7 2 6 8 1 7 4 9 3 5 9 3 7 6 8 5 1 2 4 4 5 1 3 9 2 8 6 7 1 2 5 8 4 7 6 9 3 6 8 4 5 3 9 7 1 2 3 7 9 2 1 6 5 4 8 7 1 6 4 5 3 2 8 9 5 4 2 9 6 8 3 7 1 8 9 3 7 2 1 4 5 6 10 11 12 13 23 24 25 26 P O V T Y L K F MAGIC SQUARE: boat; ogre; area; team. WORD PYRAMID: Under lock and key. EQUALISER: Clockwise from top left – multiply; subtract; add; divide. Total: 6. FIVE ALIVE: (1) Across – Omega; Bursa; Theme. Down – Orbit; Eyrie; Abate. CRYPTIC CROSSWORD: Across – 1 Playgroup; 6 Bad; 8 Law of averages; 9 Dance; 10 Eurasia; (2) Across – Sushi; Photo; Ranks. Down – Super; Shown; Idols. 11 Whoosh; 13 Abject; 16 Toucans; 18 Rhyme; 20 One or the other; 22 Tot; 23 Stratford. NONAGRAM: Down – 1 Pal; 2 Aswan; 3 Gaffers; 4 On view; 5 Purer; 6 Bagasse; 7 alee; allée; allege; aloe; cagoule; Dismantle; 9 Do without; 12 Opulent; 14 Burn out; 15 Esther; 17 Arras; call; caul; cell; cella; cello; cleg; clog; 19 Yahoo; 21 Red. clou; clue; coal; cola; cole; collage; QUICK CROSSWORD: COLLEAGUE; college; cull; eagle; Across – 2 Notable; 7 Bali; 8 Leak; 9 Carcass; 10 Deck; 12 Earl; 15 eclogue; gale; gall; gaol; glacé; glee; Tenet; 17 Purser; 18 Renown; 19 Shares; 21 Satire; 22 Eaves; 23 glue; goal; gull; lace; league; leal; legal; local; locale; locule; loge; luce; Them; 26 Test; 28 Orifice; 29 Soya; 30 Soak; 31 Trellis. luge; ogle; ullage. Down – 1 Fade; 2 Nick; 3 Turner; 4 Beaver; 5 Else; 6 Parr; 10 Deposit; 11 Carnage; 13 Agonise; 14 Lenient; 15 Tepee; 16 Texas; 20 Saline; 21 Serial; 24 Hoop; 25 Moat; 26 Tess; 27 Slag. 2 3 4 5 6 7 8 9 10 10 11 11 12 13 13 14 15 15 18 19 17 16 16 20 21 17 23 24 T DL UF SUDOKU Easy RE SH EA SL WI 1 21 FIVE ALIVE WC 1 22 WORD PYRAMID SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only E proceed through openings in the M walls. The first letter may appear in any U N chamber. CRYPTIC CROSSWORD ACROSS DOWN 1. Such a person is likely to 2. I lament spreading the illness (7) become a union member (8,4) 3. Send the money or return the 9. I hit upon a poor place in clock (5) Pakistan (9) 4. Hotel reportedly came into 10. Pluto is indistinct (3) life – that’s natural! (6) 11. Bird heard on loudspeaker? (7) 5. Got idea about the bloomer (7) 12. Their leader cut duty initially that had been assessed (5) 6. Reference section on hand (5) 13. Lure some apprentices (6) 7. The girl’s benefit turned into a loss (12) 15. Private chamber often used by tourists (6) 8. No great surprise for child prodigy (6,6) 18. Where in France Les, say, went back for the bird (5) 14. Coils so twisted round statues (7) 20. Plead to cut short starter at last (7) 16. Fine leg I accept is somewhat sad (7) 22. Large number at home make a noise (3) 17. Writer to hang topless in Malaysia (6) 23. Mainly travelling? (9) 19. Relating to an area of the Amazon Alan included (5) 24. Going round to supply railway vehicles (7,5) 21. Characteristic touch (5) QUICK CROSSWORD 1 2 3 4 5 7 6 8 9 10 10 11 11 12 11 13 17 14 13 14 15 16 18 19 20 7 21 22 22 23 25 26 23 28 29 29 28 31 33 ACROSS 1. Addictive drug (8) 6. Notion (4) 8. Female fowl (3) 9. Demote (8) 10. Cut (4) 12. Stitched (5) 14. Gaze fixedly (5) 17. At any time (4) 18. Manual worker (8) 20. Miming game (8) 24. Hang in balance (4) 25. Sweet, thick fluid (5) 26. Fiend (5) Contact the Editor: Michael Addley, news@Medway, Communications Office, Medway NHS Foundation Trust, Gillingham, Kent, ME7 5NY Email: michael.addley@medway.nhs.uk Designed by graphics@uhb.nhs.uk 27 30 32 listening to you 24 29. Food fish (4) 30. Abandoned, in ruins (8) 31. The whole (3) 32. Piquancy (4) 33. Outside (8) DOWN 2. Peak (4) 3. Intelligent (6) 4. Journey (6) 5. Masticate (4) 6. In place (2,4) 7. Regime (anag.) (6) 11. Sailing vessel (5) 12. Portable chair (5) 13. Ventured (5) 14. Female pig (3) 15. Shakespearean forest (5) 16. Wear away (5) 19. Beam (3) 21. Reverence (6) 22. Say again (6) 23. Covert (6) 24. Aspen (6) 27. Lazy (4) 28. Reverberation (4) To visit our website scan this QR code with the reader on your smartphone. To download a free QR code reader, visit the app store. Medway NHS Foundation Trust | MARCH/APRIL 2016 12 Ramp access to all levels and exit to rear car park. Sunderland Day Care Centre Entrance (Level 1). Antenatal Department Out Patients Area 7 PP Dolphin Ward Atrium Green Zone H Ocelot Ward Out Patients Area 6 Emergency Department (A&E) Childrens Emergency (A&E) Eliot Ward (Blood tests) Red Zone X Ray MRI Pharmacy Red Zone Cafe Shop PP £ Purple Zone Keats Ward Out Patients Area 3 Blue Zone Out Patients Area 2 Wakeley Ward Access stairs to level 1 and Will Adams / Gundulph Wards (Level 3). Blue Zone Minor Injuries Medway Brown Zone Tennyson Ward H Sapphire Ward A Block Entrance (Level 1). Baby changing Café Information point Lifts Lift (No access to level 1). Lifts (staff only) Toilets Stairs Brown 1 Red 2 Blue 2 Green 1 Green 4 Green 4 Green 3 Brown 2 Red 2 Green 3 Blue 2 Blue 3 Red 2 Red 2 Green 3 Blue 2 Purple 2 Green 3 Blue 2 Brown 1 Eliot Ward Purple 1 Purple 2 Brown 2 Brown 2 Hospicom machine for ward TV and radio card top ups Taxi free phone Public pay phone Cash machine PP Parking payment machine £ H Pharmacy Dispensary Phoenix Ward Physiotherapy Plaster Theatre P.O.C.U. (Pre Operative Care Unit) Podiatry pPCI (Cardiac Catheter Suite) Pre Assessment Unit Restaurant Rheumatology (Outpatients Area 5) Ruby Ward Sapphire Ward Security Desk (Main Entrance) Shop (League of Friends, Main Entrance) Shop (League of Friends) Shop (League of Friends) 24 hours in A&E Speech & Language Therapy Sunderland Day Care Unit Surgical Assessment Unit (SAU) The Birth Place Trafalgar Ward Tennyson Ward Ultrasound Victory Ward Wakeley Ward Will Adams Ward X-ray (North & South Wing) Brown Zone Blue 2 Green 2 Green 3 Blue 2 Brown 1 Brown 2 Blue 2 Red 2 Blue 1 Brown 1 Green 3 Blue 2 Green 2 Green 4 Green 2 Purple 2 Purple 2 Blue 2 Blue 2 Purple 2 Green 2 Blue 2 Red 4 Green 4 Red 5 Green 2 Key NHS Foundation Trust Admissions and Discharge Lounge Entrance (ADL) Ward Management Office Maxillo-Facial Surgery (Outpatients Area 6) McCulloch Ward MedDoc Medical Infusion Suite Milton Ward Minor Injuries MRI Department Nelson Ward Neurosciences Unit Nuclear Medicine Occupational Therapy & Hand Therapy Ocelot Ward Oliver Fisher Neonatal Unit Orthodontics (Outpatients Area 6) Orthopaedics (Outpatients Area 5) Orthotics-Surgical Appliances Osteoporosis Unit Out-Patients Areas 1, 2 & 3 Out-Patients Area 5 Out-Patients Areas 6 & 7 P.A.L.S. (Patient Advice & Liaison Service) Pathology Patient Affairs (Main Entrance) Pearl Ward Pembroke Ward Penguin Assessment Unit / Dolphin Ward MedOCC Out Patients Area 1 Booking In Desk Green 3 Blue 3 Green 2 Blue 1 Green 2 Blue 2 Green 4 Green 4 Red 2 Purple 3 Brown 1 Red 3 Brown 1 Green 2 Green 3 Blue 1 Green 2 Green 2 See Map Green 2 Green 1 Green 2 Blue 2 Green 2 Purple 2 Brown 1 H Out Patients Area 5 Main Entrance Hall Main Hospital Entrance (level 2) Dermatology Dickens Ward Dolphin Ward Early Pregnancy Assessment Unit (EPAU) Eliot Ward Emergency Gynaecology Unit (EGU) Endoscopy ENT Eye Unit (Ophthalmology) Fetal Medicine Centre Fracture Clinic Galton Day Unit General Office (Main Entrance) Genito-Urinary Medicine (G.U.M.) Gundulph Ward Gynaecology (Outpatients Area 7) Harvey Ward (Acute Stroke Unit) Hearing Aids (Outpatients Area 6) Keats Ward Kent Ward Kingfisher Ward Imaging Recovery Room Intensive Care Unit Lawrence Ward Lister Ward Macmillan Cancer Care Unit Magpies Centre Main Reception & Enquiries (Main Entrance) Eliot Ward Entrance Finding your way around Department Locations Key: Colour shown denotes Zone Colour, number relates to Level number Red 2 Accident & Emergency A&E Red 2 Accident & Emergency (Childrens) A&E Red 3 Acute Medical Unit / Lister Ward Blue 2 Admission & Discharge Lounge Red 3 Ambulatory Care Unit Green 2 Antenatal Department Appointments Desk (Main Entrance) Red 4 Arethusa Ward Green 2 Audiology (Outpatients Area 6) Red 2 Breast Care Unit Eliot Ward Blood Tests (Phlebotomy) Brown 2 Bronte Ward / High Dependency Unit (HDU) Brown 2 Byron Ward Café & Shop (League of Friends, Main Entrance) Green 2 Cancer Care Team (Richard Watts Unit) Brown 1 Cardiac Catheter Suite Green 2 Cardiology (Outpatients Area 7) Green 3 Cardiorespiratory (ECG) Dept. Car Park Enquiries (Main Entrance) Blue 2 Cedar Room Blue 2 Chapel / Prayer Room Blue 2 Chaplaincy & Spiritual Care Brown 1 Christina Rosetti Day Hospital Purple 1 Coffee Lounge Purple 3 Coronary Care Unit C.T. Department Red 2 Day Surgery Procedure Suite Blue 2 Delivery Suite Green 4 Version: 1, Issued: 13.08.15