Chronicles - Catholic Charities

Chronicles
jacksonville regional office
Where Do We Go From Here?
WINTER 2011
By Laura Hickey
We have been faithful to our mission to serve all persons in need for
more than 60 years. Today, emergency financial assistance, a food
program, adoption services and refugee resettlement continue to be
the central focus of our work at 134 E Church Street.
Over the past two years, we have seen our services grow exponentially
in the area of refugee resettlement. In addition to the basic, critical
services of finding housing, assisting with school enrollment, medical appointments,
and job placement, we now offer a comprehensive orientation program, job readiness
training, and intensive case management. We also actively seek to engage our parishes
in our work with refugees through an initiative of the United States Conference of
Catholic Bishops and next year we will offer English classes through a new grant from
the State of Florida Refugee Services.
With a deep commitment to continue providing for basic needs, we have spent time
listening to our leaders at Catholic Charities USA and attending their annual Poverty
Summit. Catholic Charities USA’s Human Dignity Agenda affirms that “every
individual is entitled to a life of dignity and opportunity. Accordingly, every person
should be able to support his or her family through work. A life of dignity means more
than barely getting by; it must include quality education, a living wage, and the
opportunity to learn new skills.”
Inspired by the message of our national office, our next step is to build on the programs
we offer through emergency assistance. We are envisioning a Workforce Development
program that is the result of research and tactical planning; a program to help our
clients find solutions that will permanently improve their lives. The program we
envision is in alignment with our national affiliate’s commitment to fighting poverty
and will respond to the sorely unmet need of the persons who come to us for help, an
estimated 70% of whom are looking for jobs. We plan to use our success with the
Refugee Resettlement program as a model.
Together our dedicated team of professionals at Catholic Charities will make our
vision a reality and we will continue to serve all persons in need reflecting the
compassion of God in Christ.
in this issue
National Poverty Summit........ page 2
Ways You Can Help .............. page 3
2011 Festival d’Vine......... pages 4-5
Council on Accreditation and
What’s New at CCBJax......... page 6
Board of Directors................. page 6
Staff Spotlight...................... page 7
In the Words of Our Clients..... page 7
Honor & Memorial Gifts........ page 8
William Beitz
Bill Beitz is such a
recognizable face in
our community,
highly regarded by
its nonprofit and city
leaders, and loved by
all at Catholic
Charities. He has represented us for
25 years first as the Executive
Director of the Jacksonville Office
and most recently as our Diocesan
Director. He credits our growth and
Continued on page 2
SAVE THE DATE
Join us for the Black & White Night – Gala of Giving
Saturday, March 24, 2012
Hyatt Regency Jacksonville Riverfront
For more information, visit our website,
www.ccbjax.org
Pov ert y Sum m it
Catholic Charities USA
National Poverty Summit
Catholic Charities Jacksonville is proud
to be a member of Catholic Charities
USA (CCUSA) the national office of
more than 1,700 local Catholic
Charities agencies and institutions
across the country. Together we served
more than 10 million people in 2010.
In September, CCUSA invited all of its
members to participate in a national
Poverty Summit in Ft. Worth Texas. Since the beginning of the
economic crisis, we have seen the number of people living in
poverty increase by nearly 4 million to 43.6 million as of 2009.
That equates to 1 in 7 Americans - the largest recorded number
of persons living in poverty since the Census Bureau began
tracking poverty levels 51 years ago.
In his opening remarks, Rev. Larry Snyder, president of
CCUSA reminded us that we were gathering at a time of great
urgency and importance; the numbers by themselves tell us
“the status quo simply is not working.” CCUSA helped craft
legislation that will be used to engage policy makers in
re-thinking our nation’s safety net. The National Opportunity
and Community Renewal Act is built on current initiatives
that have shown impressive results. It calls for a system that is
community-based and client centered; that addresses the
unique needs of people and of their communities. A pilot
project in 10 communities nationwide is proposed.
Along with 600 others who attended the Summit, we felt the
urgency of Father Snyder’s message. To learn more about the
Poverty Summit, the National Opportunity and Community
Renewal Act, and CCUSA’s Campaign to Reduce Poverty in
America, or to join in their advocacy efforts, visit their website:
www.catholiccharitiesusa.org.
William Beitz
As Bill gets ready to retire at the end of this
year, he was asked to consider what is
important as we move forward and to reflect
on what makes Catholic Charities special. In
his thoughtful way, Bill responded that we must continue to
support our adoption services as a Catholic agency that
fervently values life. And we must continue to help families
who are facing a crisis. While we have seen tremendous
growth in our ability to provide emergency services within our
2
Rev. Larry Snyder, President,
Catholic Charities USA
Keynote Speaker Colleen C.
Barrett, President Emeritus of
Southwest Airlines Co. and
co-author of LUV: A Different
Way to Create Success
Continued from page 1
the reputation we have earned over the years
to the great staff he has worked with, the ones
he claims have made it all happen.
page
Keynote Speaker Mark Shriver, Save the Children
Vice President & Managing Director of U.S. Programs
four regional offices, we must, however, be acutely aware of the
increasing challenges our clients are facing. Some of the
families we serve may still need help only once to get over a
difficult time but many others need so much more to become
self sufficient. We must search in earnest for ways we can help.
Administratively, we need to continue to find ways or
technology that allow us to work more efficiently and
effectively in what we do.
When asked what makes Catholic Charities special, Bill
believes that it is our ability to reach out to the most
vulnerable in an organized way. Our work, our actions, are
themselves simply an expression of our faith.
p u t t i n g
c o m p a s s i o n
i n t o
a c t i o n
P u t ting Com pa ssion In to Ac tion
Ways You Can Help
Catholic Charities serves a wide variety of people many of whom have
little to their names and have suffered difficult losses. Please consider
any of the following donations, all of which will be deeply appreciated.
Food Pantry
Canned goods: Black Beans, Potatoes, Chili, Beef Stew, Chicken &
Dumplings, Spaghetti Sauce, Any Canned Meat; Rice in 1-3 lb. Bags
Emergency Assistance
Toothpaste, Soaps, Deodorant, Combs, Brushes, Instant Breakfast
Drinks, Paper Towels, Tissues, Toilet Paper
Refugee Services
Laundry Detergent, Mops, Broom & Dust Pan, Kitchen & Bathroom
Cleansers, Dish Soap, Toilet Paper, Tissues, Umbrellas, Raincoats for
Adults and Children, Bike Helmets, Bike Locks and Lights, Twin
Comforters or Bedspreads, Pots and Pans, Murphy’s Oil Soap, Vinegar,
Baking Soda, and Squirt Bottles (for cleaning solutions).
Angel Kits
Group any of the above items for Emergency Assistance or Refugee
Services in a single container as an “Angel Kit” ready for delivery.
Containers might be a laundry basket for cleaning items, a waste basket
for kitchen items, a colorful bag or other useable container.
You may even consider gathering your friends, co-workers, service club
or even children’s group for a fun “Angel Kit Party” or as we like to call
it – a ‘party with a purpose’.
School Supplies
Remember how you felt when you got brand new supplies for school,
fresh notebooks, pencils that have never been used, crayons and
markers? Or the fun of a new backpack?
If you want to help the children of our clients feel ready and confident to
start the next semester, please consider a donation of $8 for a backpack
or $13 for a supply kit and note “school supplies” on your check.
Book Corner
Many of our clients, when scheduled for an appointment, bring their
children with them. Of course you know how wiggly and restless
children can be. Recognizing this as a wonderful opportunity to
promote the joy of reading and to help our parents out, we have stocked
bookshelves in our waiting areas with all kinds of fun books with the
help of our donors. Children are encouraged to not only look at the
books but to take them home for themselves and their brothers and
sisters to keep. If you want to donate books your children have
outgrown or add a new one to our shelves simply drop them by the
Catholic Charities’ office in downtown Jacksonville (134 E Church St.)
and we will get them into some eager little hands.
Women's Guild
Volunteers are a vital part of our team. They help in our food
pantry, take our refugee clients to appointments, work on special
events, and even take on filing and data tasks. One special group of
volunteers is our Women’s Guild. This group meets only once or
twice each year but instead spends their time helping when they
can. Members are notified of volunteer activities. They even come
through in response to unexpected needs such as the call for coats
during last year’s freezing temperatures.
To volunteer, contact Joy Turner at 904-354-4846 ext. 258 or jturner@
ccbjax.org. If you are interested in joining our Women’s Guild, please
contact Sarah Conners at sjconners@comcast.net or Lara McCoy at
mccoylara@yahoo.com.
Special Thanks!
Ron Ginder is the Director of
Human Resources for the Diocese of
St. Augustine, at least that is his day
job. He becomes somewhat of a
Santa Claus around Christmas time,
though, crafting hundreds of wooden
cars, toys, and games each year for
our Christmas Project. To get the
toys ready by Christmas, he begins
working in the summer to be
finished by Thanksgiving amidst lots of sawdust in the shop and
toys everywhere. Ron has been woodworking since his college
days and has donated wooden toys and games for the past 10
years. Hand-crafted gifts are a rarity which makes them a very
special gift to put in the hands of children. Hopefully, some of
them will even discover an interest in the art of woodworking.
We thank Ron for sharing his talent and for helping us make
Christmas fun for the children on our Christmas list.
Happy Thanksgiving!
from PROGRESSIVE
Our staff was in the midst of discussing the real possibility that we
would not have Thanksgiving baskets for our clients this year when
out of the blue we received a call from Progressive! There is a reason
Catholic Charities is housed in the Providence Center! Our friends
at Progressive put together baskets of the typical Thanksgiving
fixings: stuffing, cranberry sauce, green beans, gift cards for a turkey
or ham and all the rest to make real feasts for our families who
would have had to do without. The holidays are for sharing and we
are so grateful to the employees of Progressive for their generosity.
FOOD DRIVES
Food Drives keep our Pantry shelves stocked. Special thanks to
Jacksonville Orthopaedic Institute, Concorde Career Institute,
Holy Spirit Catholic School, Morning Star School, and PSS
World Medical - RDC.
page
3
Festi va l d ’ Vine
2011 Festival d’Vine
8th Annual • Saturday, November 5, 2011
What a blast! What a feast! What a beautiful benefit!
Our 8th Annual Festival d’Vine was held at Balis Park in San Marco Square. Catholic
Charities works with families to recover their lives, their hope and their self respect. This
year, an amazing 788 sponsor and patron tickets were sold raising $92,865 that will help
families in crisis during these tough economic times.
The music of Freudian Slip filled the air as we sipped and sampled wines from 9 vintners and
beer from Champion Brands and tastings from A1 Catering, Athens Café, bb’s, Bistro Aix,
Burrito Gallery, Carrabba’s Italian Grill, Chew, Havana-Jax Cafe, Hurricane Grill & Wings,
Indochine, Jimmy Johns, Matthew’s Restaurant and Take Away Gourmet, Mojo BBQ, Orsay,
Pizza Palace, Stonewood Grill & Tavern, Taverna, The Loop, and Uptown Market and
topped it off with sweets from Caketail’s, Sivada’s Cupcakery, SweetByHolly, Sweet Pete’s, and
Tres Leches Desserts.
There are so many people to thank heartily for the success of the Festival. The list includes
Mitch Woodlief and Cassie Bosworth at the Grotto for providing the wide variety of wine
from our vendors; Bill Foley of Fidelity National Information Services and Fidelity National
Inc. our featured vintner; the San Marco Merchants Association, our host of the evening;
and Joy Pichardo and Marjorie DiBenedetto for leading a team of Junior Volunteers from
Bishop Kenny, Bishop Snyder, Paxon, Lee, Wolfson, Stanton, and Terry Parker High Schools
to keep things moving smoothly.
Our thanks go to Kuhn Flowers, Arch Bishop Hurley Council of the Knights of Columbus,
Mossfire Grill, O'Brothers Irish Pub, ZM Holloway, LLC, and Ryan Boylan-South for their
contributions. We also recognize Tricia Hawkins for her original artwork of the Festival that
will be proudly displayed at Catholic Charities and Susan Michal for capturing the spirit of
the event with her beautiful photography.
Last but not least, we applaud - with gusto - the team who put it all together, down to the
smallest detail: Co-Chairs Ryan Boylan-South and Amy Meyer; Jan Bebeau, MaryEdda Day,
Jennifer Garizio, Diane Powers and Joy Turner.
page
4
p u t t i n g
c o m p a s s i o n
i n t o
a c t i o n
Major Sponsors of the Festival d’Vine
Winery
Fidelity Information Services
Fidelity National Financial,
Inc.
Lender Processing Services
George and Missy Good
Harris Guidi Rosner Dunlap
Rudolph, P.A.
Paola and Robert Harris
Maryanne Dokler Helffrich
Laura and Larry Hickey
Connoisseur
Holland & Knight
Mr. and Mrs. Michael Kelly
Holy Spirit Catholic Church
Dr. and Mrs. Daniel Lestage
Katie LeMaster
Jeff and Laura Mouhalis
Lincoln Financial – Josh
Green
St. Vincent’s HealthCare
Sommelier
John and Lori Anderson
Dr. and Mrs. Timothy L.
Cannon
Champion Brands*
Information and Computing
Services
Joe and Nancy McTighe
Amy and David Meyer
Lisa and Michael Obringer
Tom and Ruby Peters
Prince of Peace Catholic
Church
Prosperity Bank
Julie and Dan Rice
Jim Denkler Consulting
Frank and Colleen Sanchez
Regions
Kent and Marie Smith
Mr. and Mrs. Robert Shircliff
Susan Sulzbacher
SunTrust Bank
The Boylan-South
Companies, Inc.
The Bailey Group
The Donna Foundation
The Turso Family
Joe and Kathy Utz
Wells Fargo
Wire Mesh Corp.
Aficionado
Assumption Catholic Church
George Z. Bateh
Gene and Jan Bebeau
Ryan Boylan-South
George and Julie Brookshire
The Christ the King
Vietnamese Community
Computer Point
Richard and MaryEdda Day
Teresa de Balmaseda Milam
DEX Imaging
John and Terri Fitzgerald
Timothy P. Raines, CPA
Kathy and Jerry Weedon
Corryn Zimmerman
*Indicates In-Kind Donor
Wines
Coastal Wine & Spirits
GOS Wines
Noble Wine Estates
Premier Beverage
Republic National
Distributing Company
Southern Wine & Spirits
Stacole Fine Wines
Transatlantic Wine & Spirits
Vingevity
Beer
Champion Brands
page
5
Council on Accr editation
The Council on Accreditation (COA) is
an organization that attests that an
agency meets the highest national
standards of best practice and is delivering
the best quality services to the
community it serves. Catholic Charities
Bureau, Inc., Diocese of St. Augustine
proudly joined the ranks of COA’s
Community of Excellence in February,
2008. Every 4 years we must seek
re-accreditation which began this October
with a self-study exercise and a site visit
from COA’s Peer Review team.
The accreditation process involves a
detailed review and analysis of an
organization’s administration, operations
and service delivery against national
standards of best practice. It provides a
unique view of an organization including:
Ethical Practices, Continuous Quality
Improvement, Integrity, Quality
Environment, Fiscal Management,
Employee Training & Supervision, Legal
& Regulatory Compliance / Governing
Body & Administrative Oversight,
Behavioral Management Practices,
Administration, Risk Management, and
Catholic Charities
Jacksonville
Regional Office
Board of Directors
2011-12
Lisa Obringer, Chairperson
Ricardo Bedoya, Chair-Elect
James Denkler, Secretary/Treasurer
Jeffrey Mouhalis, Chair Emeritus
William Beitz, Diocesan Director
Laura Hickey, COO, Executive Director
HR Policies and Procedures as seen
through the eyes of highly experienced
professionals.
The peer review team was led by Tonya
Knipp and Patricia Dooley. During their
3 1/2 day on-site visit, they interviewed
Board members, staff, agency leadership
and clients and reviewed client case
records, all with the purpose of assessing
the strengths of the organization and
areas for improvement. From the onset,
the surveyors complimented our agency
on having the best consumer responses
and feedback. The surveyors said they
were “overwhelmed” by the “positive
comments” about the agency…most
importantly the repeated comments that
clients said they were treated with love,
kindness and compassion. The next step
is for the reviewers to write a report which
details their observations and summarizes
the organizations strengths, areas for
improvement, along with performance on
mandatory and critical ratings of each
application standard.
Accreditation means that CCB, Inc. is
recognized by a leader in advocacy for
quality social and behavioral services. It
involves hard work and continuing
support and commitment by staff. In the
end, we are honored and extremely proud
of our accomplishment of meeting the
highest national standards of best practice
and credibility. It assures our stakeholders
that CCB is delivering needed services in
our community, conducting its operations
successfully, and managing its funds
effectively.
COA Peer Review Team Patricia Dooley
and Tonya Knipp
Wh at 's Ne w at CCBJa x ?
Catholic Charities Jacksonville is putting
a face on it! Special thanks to Brendan
Cumiskey and Kristen Bernick at the
Dalton Agency for their creativity and
expertise in building a dynamic new
website that tells the story of the families
we serve, the programs we offer, and the
opportunities for volunteers to get
involved. Be on the look out for our new
website at www.ccbjax.org.
p u t t i n g
i n t o
JaneMarie Baker
Patricia Blue
Ryan Boylan-South
Grace Brasington
Sarah Conners
Tye Crews
Edward “Jay” Farhat
Paola Parra Harris
Mai Keisling
Katherine LeMaster
Rev. Timothy Lozier
Kaye Lunsford
Lara McCoy
John McLaughlin
Amy Meyer
Rev. Thanh Thai Nguyen
Ruth Owen
page
6
c o m p a s s i o n
a c t i o n
Sta ff Spotlight
In the Words of Our
Clients
Like so many of our clients, a young
woman who was having a hard time
finding a job and making ends meet for
herself and her three boys came to us for
help with rent. She left with food, a few
other basic items, and a book from our
Book Corner. Sharon, our Emergency
Assistance Specialist, well known for her
ability to connect with our clients, gave
her a copy of Shel Silverstein’s poetry
because she knew it would have the boys
laughing hysterically.
Sharon’s client
called back the
next day with her
voice cracking to
say that when her
boyfriend came
over later that
evening they all
sat down and he
read the whole
book aloud to
them. She said,
“You gave us the opportunity for REAL
family time and I want to thank you
because you will never know how much
that means to me.”
“On behalf of my family, I would like to
express our appreciation for the generosity
and assistance that Catholic Charities,
represented by Frances, provided for my
sisters and my parents-in-law during the
last months as part of the
refugee-resettlement program. When
many doors were shut down on my family,
Catholic Charities opened many others
and gave them moral strength, financial
Judy Moore
It takes a special person to
do what Judy Moore does for
Catholic Charities: someone who
can retain complex information;
a person with an eye for detail;
someone with a tough, nononsense mind and yet a kind,
caring heart. Judy has played an
integral role in our work over
the past 17 years. As our Quality
Assurance guru, she ensures
that nothing leaves our doors, no payments are made for our clients without proper
documentation, and that grant guidelines are followed to the letter of the law. Fiscal
and programmatic transparency is the result of her diligence.
In her current role and previously as Emergency Assistance Director, Judy works
with many people who are in stressful situations including clients, landlords and
vendors. She is always gentle, patient and compassionate as she responds to their
needs even as she handles difficult situations. Internally, she trains our case workers
on the many intricate details of processing emergency assistance with the same level
of caring and patient attention.
Judy has demonstrated unwavering dedication to Catholic Charities in all her
service for which we are most grateful. She is, without question, a testament to our
mission to serve all God’s children in need.
support and hope facing a new and
different life. You made honor to your
commitment and regardless of race or
religion showed compassion and helped
them unconditionally when they needed
it the most. You are truly making a
difference in people’s lives and I am sure
that your contribution has made a
profound difference in ours forever.
We can’t thank you enough for your
dedication and your compassion. Our
family has shown already and will
continue to do so that we do not take
your support for granted and we will
translate it by giving back to society
working hard, becoming exemplary
citizens of this amazing country and
providing to others in need. Best wishes
to you and your institution.”
T he Bill Sul zbacher Awa r d
Mollie Irazuzta was the first recipient of
The Bill Sulzbacher Award, an honor
that will become an annual tradition in
memory of Bill, a cherished member of
the Diocesan Board of Directors. Mollie
was presented the award at our 2011
Annual Meeting for her tireless work
with our refugee clients. There is a
joyful spirit about Mollie that is felt by
all who come in contact with her. You
will see her listening intently with an
expression that says she understands;
turning over every stone and
strategizing with her co-workers to find
needed resources; you will even see her
rolling up her sleeves to outfit an
apartment to make an arriving family
feel at home. Congratulations, Mollie,
on an honor well deserved.
page
7
Chronicles
jacksonville regional office
WINTER 2011
Published by Catholic Charities
The Diocese of St. Augustine
134 E. Church St., Suite 2
Jacksonville, FL 32202
Tel. (904) 354-4846 • Fax (904) 224-0092
www.ccbjax.org
Catholic Charities
Jacksonville Regional Office
The Diocese of St. Augustine
134 E. Church St., Suite 2
Jacksonville, FL 32202
Non-Profit Org.
U.S. Postage
Paid
Permit 4674
Jacksonville, FL
Change Service Requested
The Most Rev. Felipe Estévez
President
William C. Beitz
Diocesan Director
All contents copyright 2011
How to Donate to Catholic Charities
If you wish to make a donation to Catholic Charities, please visit www.ccbjax.org and click on the “Donations” page.
You may also call (904) 354-4846 ext. 232, or mail your donation to 134 E. Church St., Jacksonville, FL 32202. We
thank you very much for your support!
Honor and Memorial Gifts
In Memory of Mrs. Patricia Aguilar by:
Mr. and Mrs. Robert Aguilar
Robert Aguilar, P.A
In Memory of Mr. Harry J. Middleton,
Jr. by:
Mrs. Madelyn S. Harrison
In Memory of Mr. Seabury D. Stoneburner
by:
Dr. and Mrs. Anthony Vaz
In Honor of Mrs. Martha Glocker by:
Mrs. Julie Rothery
In Memory of Mr. Norman Ames by:
Ms. Karin Hoppman
In Memory of Ms. Margaret Julia Sares
Murrey by:
Ms. Arden R. Brugger
In Memory of Ted and Tim Twomey by:
Ms. Margaret F. Twomey
In Honor of Mr. and Mrs. Michael
Langton by:
Mr. and Mrs. Michael J. Sinelli
In Memory of Mr. and Mrs. George &
Lorraine Walter by:
Mr. and Mrs. Thomas Walter
In Honor of Ms. Judy Maus by:
Ms. Susan F. Prattos
In Memory of Mr. Russ Bebeau by:
Dr. and Mrs. Tom Peters
In Memory of Mr. and Mrs. John Bucholtz
and Mr. John Bucholtz, Jr. by:
Dr. and Mrs. Tom Peters
In Memory of Mr. Robert Daniels by:
Mrs. Judi Daniels
In Memory of Mr. W. Steven Hinton by:
Mr. and Mrs. Arthur Osiecki
In Memory of Ms. Ada Lansdowne by:
Ms. Ann E. Lepley
In Memory of Mr. Bill Petry by:
Mrs. Joanne J Petry
In Memory of: Mr. Bill A. Simpson, Jr. by:
Holy Spirit Catholic Church
Men's Club
Mr. and Mrs. Garry Andriesse
Mr. and Mrs. Harold A Gibson, Jr.
Mr. and Mrs. Howard Humburg
Mrs. Victoria M. Katibah
Mr. and Mrs. Al Romeu
Ms. Jan S. Routon
Mrs. Edward Schelonka
Mrs. Alecia Somers
In Memory of Mr. and Mrs. Ralph and
Charlotte Young by:
Mr. and Mrs. Denver Chenoweth
In Memory of Ms. Mary Zerba by:
Mr. Michael B. Wimberly
Renessenz LLC
In Honor of Mr. Steven Oswald by:
Ms. Margaret E. Oswald
In Honor of Holy Spirit Catholic School
by:
Dr. and Mrs. John A Luciano
In Honor of Mr. and Mrs. Joseph Derham
by:
Mr. and Mrs. Carl Simone
We apologize for any omissions and thank you for your continued support.