the 2015 ACUHO

2015 ACUHO-I BUSINESS REPORT
2014-2015 ACUHO-I EXECUTIVE BOARD
Thomas Ellett, ACUHO-I President (New York University)
Alan Blattner, ACUHO-I President-Elect (University of North Carolina at Chapel Hill)
Beth McCuskey, ACUHO-I Vice President (Purdue University)
Patrick Connor, Finance and Corporate Records Officer (Indiana University)
Sandi Scott Duex, Regional Affiliations Director (University of Wisconsin, River Falls)
Michael Griffel, Workforce Development Director (University of Oregon)
April Hicks Konvalinka, Facilities and Physical Environment Director (Old Dominion University)
TJ Logan, Business Practices and Enhancements Director (University of Florida)
Colin Marshall, Globalization Director (Federation University Australia)
Gay Perez, Residence Education Director (University of Virginia)
Deb Schmidt Rogers, Inclusion and Equity Director (Northwestern University)
Von Stange, Knowledge Enhancement Director (University of Iowa)
Dawn Johnson, Faculty-Graduation Preparation Director (Syracuse University) – ex officio
Alvin Sturdivant, Pathway to Success Director (Seattle University) – ex officio
Mary DeNiro, ACUHO-I Executive Director – ex officio
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• ACUHO-I Business Meeting Agenda ......................................................................................... 3
• ACUHO-I Business Meeting Reports ......................................................................................... 4
o 2014 Business Meeting Minutes
o President’s Report
o Association Financial
o Executive Director’s Report
o Membership Engagement/Online Community Report
o Public, Private, Partnership Report
o Strategic Planning Presentation
o Nomination/Transition Committee Report
o ACUHO-I Foundation Report
o NACURH Chair Report
o Recognition of Retired and Deceased Members
• ACUHO-I 2014-2015 Committee Reports ............................................................................... 25
o Annual Conference Exhibits Committee
o Annual Conference Local Arrangements Committee
o Annual Conference Program Committee
o Apartments Committee
o Awards and Recognition Committee
o Chief Housing Officers Institute Committee
o EBI User’s Group Committee Report 2014-2015
o James C. Grimm National Housing Training Institute Host Committee
o Housing Assignments Committee
o Housing & Facilities Services Committee
o Journal of College and University Student Housing Board
o Membership Committee
o Multicultural Affairs Committee
o Professional Standards Committee
o Research Committee
o Sustainability Committee
o Women in Housing Network
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ACUHO-I Annual Business Meeting
June 30, 2015 8:30 a.m. -10:00 a.m.
Call to Order ................................................................................................... Tom Ellett, President
Appointment of Parliamentarian ................................................................. Tom Ellett, President
Report on Quorum and Approval of Minutes ............................................ Pat Connor, Finance and Corp. Records
Officer
President’s Report........................................................................................... Tom Ellett, President
Association Financial Report ........................................................................ Pat Connor, Finance and Corp. Records
Officer and Sheila Meyer, ACUHO-I
Finance & Administration Director
Executive Director’s Report........................................................................... Mary DeNiro, Executive Director
Membership Engagement/Online Community Report ............................. Gay Perez, Residence Education Director
Public, Private, Partnership Report .............................................................. Beth McCuskey, Vice President
Strategic Planning Presentation .................................................................... Allan Blattner, President-Elect, Beth
McCuskey, Vice President, Deb SchmidtRogers, incoming Vice President, Mary
DeNiro, Executive Director
Nomination/Transition Committee Report ................................................ Patricia Martinez, Chair
ACUHO-I Foundation Report ...................................................................... Sue Beebe, Chair
NACURH Chair Report................................................................................. Nathan Tack, National Chair
Conclusion....................................................................................................... Tom Ellett, President
Recognition of Retired and Deceased Members ......................................... Tom Ellett, President
Adjourn ............................................................................................................ Tom Ellett, President
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SUBMITTED FOR APPROVAL
ACUHO-I Annual Business Meeting Minutes
Monday, June 30, 2014
10:15 AM - 11:30 AM ET USA
Washington, DC
Thurgood Marshall Ballroom North, Marriott Wardman Park
Call to Order
Patricia A. R. Martinez, President, called the meeting to order at 10:23 AM.
Appointment of Parliamentarian
President Patty Martinez appointed Alan Hargrave, Ball State University (IN), to serve as Parliamentarian.
Report on Quorum
Peter Galloway, Finance and Corporate Records Officer, reported 93 member institutions were present at the
annual business meeting, which constituted quorum.
Approval of Minutes
Peter Galloway, Finance and Corporate Records Officer, presented the minutes of the 2013 Annual Business
Meeting for review. No corrections were noted. It was moved by Richard DeShields, Central Washington
University, seconded by Joanne Goldwater, St. Mary’s College of Maryland, to approve the minutes of the 2013
Annual Business Meeting. Motion was approved unanimously.
President’s Report: Patricia A. R. Martinez, President
Patty was pleased to report that it was a very productive year for the association. The most recent strategic plan has
been completed and plans are in the works toward developing a new strategic plan. A group was formed to ensure
that our volunteers and work groups are finding appropriate opportunities to be engaged, and the recommendation
of this group have been presented to the Executive Board. Now that we have moved to a Knowledge Based
Governance model at the Executive Board level, there is a need to move this to the workgroup level as well.
The Privatized Housing Task Force continued the work of the Membership Task Force, with a focus on
public private partnerships and privately owned housing. With input from members, corporate partners and central
office staff, the recommendations of this Task Force will help guide future action on this topic. In order to provide
additional access and align it with our core competencies, a small group looked at the model for the National
Housing Training Institute (NHTI), creating a national coordinating committee and growing the program to two
campus sites. This has become a signature program for ACUHO-I, and thanks are due to the University of Georgia
for their work on this program in recent years.
One of the major achievements of the year was the purchase of 1445 Summit Street in Columbus, Ohio as
the new Central Office. There is now a “Home” for the staff and the Association. The building is not just an office
space – it tells the history of the Association, features information about the Foundation, and honors those leaders
who have come before us. There is also significant branding in the space. We were fortunate to have significant
support of our corporate members in this project.
ACUHO-I continues to be a presence in the field around the world, having representatives at conferences
of the US regional affiliates, involvement in the Class of 2020 event in Amsterdam, and participation in the Student
Housing Training Institute in South Africa.
Sallie Traxler is stepping down as executive director in December. She has provided 10 years of
outstanding service to the Association. Sallie has taken us to new levels and has become a leader among association
executives. All of our constituencies are stronger due to her efforts. Her passion for her work is evident when you
look at her legacy.
Patty thanked the membership for the honor of serving the association as president and for the past seven
years on the Executive Board. She also thanked her past institutions for their support – the University of Wisconsin
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and Northern Illinois University.
Executive Director’s Report: Sallie Traxler, ACUHO-I Executive Director
Sallie reported that it has been an amazing year. One of the major accomplishments was Project HOME – the
purchase and renovation of 1445 Summit Street in Columbus, Ohio as the new central office for the Association.
Sallie was able to share that she has a better appreciation for what the housing profession does on a daily basis
(construction, renovations, financing, etc.) and was fortunate to work with the Executive Board, and Vennie Gore
in particular, on the project. There was a significant amount of corporate support for this undertaking, both with
services and materials. Everyone is encouraged to visit the new office and bring an institutional pin to be displayed.
Special thanks go to Jane Wright and Mike Evans for helping create a space that we are proud of. Thanks also go to
Lee Thompson Sr. for the donation of funds to support the branding that is featured in the office.
This year also saw the completion of the 21st Century Project, with Open Houses at the three buildings that
were built or renovated as a result of the project. These three facilities – located at Colorado College, Baylor
University (TX), and Indiana University – reflect the unique process that was used to inform the project. The model
that was developed for this process should be sustained and used in the future.
A number of new systems were brought on-line this year, including the Association Management System
and a reformatted website. Members are now able to update their profiles and can more effectively interact with the
staff and the Association.
Sallie thanked the association for the opportunity to have served such an amazing organization and its
member for the past ten years. She was honored to have the privilege to work with such dedicated leaders and
professional staff.
Finance and Corporate Records Officer Report: Peter Galloway, Finance and Corporate Records Officer
Pete was pleased to report that 2013 was another solid year financially for the Association, in respect to both
investments and operations. Information about revenue and expenses is included in the packets provided for the
meeting.
As of January 2014, ACUHO-I has a permanent home for the Central Office. The purchase and renovation
of 1445 Summit Street in Columbus, OH was originally planned to be accomplished with traditional financing,
including a small upfront investment and a traditional mortgage. Due to the Association’s outstanding financial
position, a decision was made to invest more funds at various stages of the project. This adjustment will save a
significant amount of money in the long term. We were also very fortunate to have significant corporate support for
the project, in the form of both financial contributions and in-kind services and products. In order to manage the
business of the facility, a separate Limited Liability Corporation (LLC), ACUHO-I Management LLC, was set up as
a subsidiary corporation to ACUHO-I.
Investments continue to perform well for the association, due to both market conditions and a balancing
of the portfolio. Funds were transferred from our more liquid instruments into the investment account in order to
maximize the ability to generate income. Financial reserves are still above the target set by the Executive Board a
number of years ago, even with the funds used for the 1445 Summit Street project.
The audits for both the association and the Foundation are clear and unqualified for the fourth year in a
row. Thanks go to the Audit Committee for their hard work, not only with this year’s process, but also for selecting
a new audit firm to handle our account into the future. Thanks also goes to the Finance Committee for their work
on the 2014 budget process and for their ongoing oversight of the association’s finances. Special thanks go to the
central office staff for all of their work in making sure that ACUHO-I stays on firm financial footing.
Pete thanked the association for the honor of serving in this role for the past three years and wished Patrick
Connor well as he takes over.
Strategic Planning Report: Thomas Ellett, President–Elect
Tom reported that the Association completed its 5 year strategic plan. In determining how to move forward with a
new plan, three questions needed to be answered: what core data is needed for planning purposes; whom do we
engage in conversation and when; and are there organizational structural issues below the Board level that need to
be addressed. Three groups met this past year to work on these issues.
Allan Blattner, as the incoming president-elect, will work on the plan going forward. In addition, a
consultant was hired to assist with the process– the firm is Ideas for Action, led by Jean Frankel. She will work with
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participating in related sessions at ACE. More information will be shared on-line.
Tom also shared that as incoming president, he has the ability to appoint up to two ex officio Board
Members. As the Pathways to Success Director, he has named Alvin Sturdivant, Seattle University (WA), and as the
Faculty-Graduate Preparation Director, he named Dawn Johnson, Syracuse University (NY).
ACUHO-I Foundation Report: Richard DeShields, Foundation Chair
Rich shared that it has been a pleasure serving as the Chair of the Foundation and being the steward of the resources
entrusted to it. This past year was the 25th anniversary of the Foundation, and the Anniversary Committee, led by
Gary Bice, created two very successful campaigns. Everyone involved was thanked for their efforts with this.
The health of the Foundation is very strong, with assets of over $2.3 million. However, members were
encouraged to continue their support. Once again, the Foundation received a clean audit with no
recommendations, which is impressive. The Foundation has been partnering with the Association on the audit
process and may look at doing the same with investment services in the future. A new endowment has been created
by one of the U.S. based regions – UMR-ACUHO.
There are currently 75 active individual major donors, with more expected to commit on site. Rich
thanked Lori Patterson and her committee for the work that they have done in this area. There are also 10 active
corporate major donors.
Some of the initiatives that the Foundation is working on include ensuring endowment policies are up to
date, surveying members about ideas for future support, developing a branding campaign and providing more online resources, as well as looking at lifetime giving and planned giving.
Rich thanked those that have been instrumental in his success as Chair, including Joanne Goldwater, the
Foundation Ambassadors, Alison Jones, Sheila Meyer, and Sallie Traxler.
ACUHO-I Southern Africa Chapter Report: Munita Dunn, Adjunk-Direckteur
Munita brought greetings from ACUHO-I SAC and Mark Seale, the President of ACUHO-I SAC, who was not able
to attend the Annual Conference and Exposition this year.
ACUHO-I SAC is undertaking a number of initiatives. One is a focus on training and development.
During 2011, the Ministerial Student Housing Review was released, with implications for infrastructure, the setting
of standards, and service delivery in South Africa. ACUHO-I SAC has been playing an active role in equipping
members to deal with these changes. A new portfolio has been established on the Executive Committee – the
African University Affiliations Officer – to assist with liaising with tertiary institutions within Southern Africa and
to market ACUHO-I SAC beyond the borders of South Africa. A number of Standing Committees have been
established to reach more institutions and to address specific target groups at institutions.
A new umbrella body for student support services has been formed for all student affairs areas across
country – the Southern African Federation for Student Affairs and Services in Higher Education (SAFAS).
The first elected Executive Committee of ACUHO-I SAC will be stepping down at end of year. Elections
for the new Executive are upcoming and they will take office on January 1, 2015.
The Student Housing Training Institute (SHTI) continues to be a very successful undertaking. Consisting
of a Basic SHTI and an Advanced SHTI, it was named in memory of Roelf Visser, the Past President of ACUHO-I
SAC, who passed away recently. The event was held for the fourth time in 2014, and for the first time at the
University of Pretoria, having been held the first three times at Stellenbosch University. Thanks were given to a
number of people for supporting this event. Special thanks were given to Norb Dunkel for his support since the
beginning, as the 2014 event was the last he will participate in.
Nominations Committee Report: Vennie Gore, Chair
Vennie reported that this year’s committee worked diligently to complete their task. A total of 17 candidates were
identified and agreed to run. Two run-off elections were needed to finalize the slate.
The committee is pleased to announce the newly elected ACUHO-I Executive Board members:
• Vice President: Beth McCuskey, Purdue University (IN)
• Finance and Corporate Records Officer: Patrick Connor, Indiana University
• Facilities and Physical Environment Director: April Hicks Konvalinka, Old Dominion University (VA)
• Business Practices and Enhancements Director: TJ Logan, University of Florida
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Vennie thanked the committee for their help in putting such a qualified slate together.
Public Private Partnership Membership Task Force Report: Bonnie Solt Prunty, Business Practices and
Enhancements Director
Bonnie shared that during the Annual Business Meeting at the 2013 Annual Conference and Exposition, the
Membership Structure Workgroup provided a report on their recommendations. One aspect of their charge that
they were not able to reach a conclusion on was a membership structure for Public Private Partnerships.
Bonnie was asked to continue on and chair the new Task Force. The members of the group are:
• Bonnie Solt Prunty, Ithaca College (NY) – Chair
• Linda Anderson, Anderson Strickler
• Michael Coakley, Coakley and Colleagues
• Michael Griffel, University of Oregon
• Sheila Meyer, ACUHO-I
• Dan Pedersen, St. Cloud State University (MN)
• Diana Robertson, University of Kansas
• Sandi Scott Duex, University of Wisconsin Stoudt
• Shannon Staten, University of Louisville (KY)
• Sallie Traxler, ACUHO-I
The first job of the task force was to come up with a definition of what relationships exist between public-private
partnerships and universities. Once developed, members were surveyed to verify that the definition was accurate.
The task force then looked at three options: maintain the current membership model; a full-membership
model; and a split-membership model. The task force has completed charge and the Executive Board has accepted
their report. The next step in the process will be educational efforts regarding the different membership options and
the related implications.
There will be a town hall meeting session at this conference for anyone who wants additional information.
Levels of Engagement: Gay Perez, Residence Education Director
Gay shared that with the adoption of the Knowledge Based Governance model for the Executive Board, it was
determined that a review of the existing committee structure was needed to bring these concepts into the broader
association.
Based on feedback from the membership, the leadership of the association identified multiple concerns
with the current committee structure, including not meeting the engagement needs of members, an ambiguity of
role expectations of different work groups, an inability to assess the value of work groups relative to outcomes, and
the difficulty for entry-level professionals to find their place within the ACUHO-I volunteer structure.
One outcome of this work was the creation of a matrix of levels of engagement, identifying four levels of
engagement: Governing Boards, Committees and Appointed Boards, Professional Practice Communities (based on
Core Competencies), and Affinity and Identity Communities (based on Networks).
More information still needs to be collected to move this work forward. A five question survey is currently
available for members to respond to. Assessment of this issue will continue into next year and details about changes
that will result will be communicated to those affected and the membership in general.
Governance Consortium Report: Andrea Trinklein, Chair, Public Policy Advisory Committee
Andrea reported that it was a busy year for legal issues for the US federal government. Some of the issues that the
Public Policy Advisory Committee tracked included:
• Affordable Care Act (ACA) – will hear more over time. The US Department of Labor and the Internal
Revenue Service shared interpretations on different aspects of the Act. The committee collected data and
shared with Carol Holliday, our legislative advocate, which helped inform the discussion.
• Concealed Carry Weapons (CCW) – to date, this is being legislated on a state by state level in the US,
creating a mixture of bans, allowing individual campuses to make decisions, and seven states that permit
CCW on public post-secondary campuses.
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emotional/therapy/assistance animals.
There will be three program sessions at the conference addressing these issues. It should be noted that these sessions
are to offer information, not legal advice. Andrea gave thanks to Emily Glenn, ACUHO-I Corporate Librarian, for
her support with the committee’s work.
Local Arrangements, Exhibits, and Program Committees Report: Cory Peterson, Local Arrangements Committee
Chair; Terry Tumbarello, Exhibits Committee Chair; Gretchen Brockman, Program Committee Chair
A combined report was shared with the membership present at the business meeting. A review of the Annual
Conference and Exposition revealed:
• • • This year, 475 program proposals were submitted by members, which is over 100 more than the committee
has received in recent years. The final program slate included 24 Roundtable Sessions and 143 total Interest
Sessions, which broke down as 124 sixty-minute session, 17 seventy-five minute sessions, 4 Relay sessions,
4 Corporate Connections session, 6 Unsessions, and 12 Ignite 20/20 sessions, which were new to ACE for
2014. The Keynote Speaker was T.J. Sullivan, the CEO of CAMPUSPEAK, and the featured speakers were
Elaine Penn, Kevin Kruger, and Kevin Rome. The Scholar-In-Residence was Dr. Penny Pasque.
The Exhibits and Corporate Relations Committee helped ensure that 237 booths were filled for this year’s
conference. Feedback will be collected from the exhibitors through both surveys and focus groups in order
to improve both the event and the relationship with our corporate partners. The committee is also looking
to create year round opportunities for its members by working on an incentive program for new exhibitors
and developing education that is offered in the exhibit hall.
Approximately 1,300 registrants are in attendance at this conference, making it one of the biggest ever. The
room block at the Marriott was totally filled, with some additional rooms booked at the Omni. The Fun
Run, Walk and Roll, hosted at the Mount Vernon campus of the George Washington University, reached
its cap of 150. Georgetown University hosted the Opening Reception. The Local Arrangements Committee
offered their own social media accounts separate from the ACUHO-I accounts. Thanks were given to Lisa
Martin for all of her hard work.
NACURH Report: Danielle Melidona, NACURH Associate for Administration
Danielle shared that it was a successful year for NACURH. The 2014 Annual Conference was hosted by the
University of Wisconsin - Eau Claire, where there were 2,300 delegates from 6 countries. It was also an opportunity
to celebrate the 60th anniversary of NACURH and the 50th anniversary of NRHH. She thanked Norb Dunkel and
Jon Coleman for their support of the event.
The 2015 Annual Conference will be hosted by North Dakota State University from May 22 to 24, 2015.
With the theme of “Once Upon a Time…”, the conference will be an opportunity for participants to focus on the
stories we all have to share.
Danielle also reported that NACURH is working on a strategic plan, which will be ready for presentation at
the 2015 Conference and will carry the association through 2018. The Advisor Resource Training (ART) Program
now has a new curriculum, with updated materials and new resources for advisors who work with hall councils.
There is also a program being developed for student leaders, focusing on scholarship, recognition, diversity,
leadership and service. Other initiatives underway include the recruitment of international affiliates and a
resolution regarding gender inclusive housing.
Danielle presented a check to Rich DeShields, in the amount of $2,420, as a donation to the ACUHO-I
Foundation on behalf of NACURH, with the support of On Campus Marketing.
Old Business: Patricia A. R. Martinez
None
New Business: Patricia A. R. Martinez
None
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Due to the departure of Sallie Traxler as executive director, a transition committee has been formed to conduct the
search for the new Executive Director and prepare for a smooth transition of this person into the role. The members
of the committee are: Craig Allen, Texas Christian University; Willie Brown, University of California – Santa
Barbara; Joanie Schmidt, Central Michigan University; Michael Schultz, Southern Illinois University Edwardsville;
Kate Baier, New York University; Richard Kington, University of Edinburgh (UK) and Patty Martinez, Northern
Illinois University. Input regarding the qualifications of the new Executive Director is being sought and can be
shared with any of the committee members.
Recognition of ACUHO-I Member Retired or Deceased: Patricia A. R. Martinez, President
Retired:
• Maureen Blair, Director of University Housing, Illinois State University
• Paul Evans, Director of University Housing, University of Wisconsin-Madison
• Jan Flagel, Director of Residence and Housing, Simon Fraser University (BC)
• Connie Foley, Vice President of Student Affairs, Slippery Rock University (PA)
• Helen Fox, University of Tennessee
• Tim Gennett, Director of Capital Planning, Purdue University (IN)
• Jack Gibbons, University of California Los Angeles
• Charles Grant, Assistant Director for Custodial and Grounds Services, California State University, Chico
• Carole Henry, Old Dominion University (VA)
• Carl Holm, Northern Michigan University
• Verna Howell, Associate Vice President for Student Affairs, Clemson University (SC)
• Robert Kellner, Valdosta State University (GA)
• Prakash Mathew, Vice President Student Affairs, North Dakota State University
• Blanche McHugh, Associate Director of Residential Administration, Northern Illinois University
• Marty Rost, Minnesota State University, Mankato
• Carolyn Stevens, Unit Business Manager, University of Louisville (KY)
• Ken Stoner, University of Tennessee, Knoxville
• Bob Weith, Director of Residential Operations, Indiana University
• Carolyn Stevens, Unit Business Manager, University of Louisville (KY)
Deceased:
• T.O. Allen, Sauder Education
• Maxine Bailey, Associate Director of Residential Dining, Northern Illinois University
• Donald Blumenthal, Quinnipiac University (CT)
• Kathleen Cook, Associate Director of Residential Life, University of Vermont
• Kevin Currie, Director of Residence Life, Slippery Rock University (PA)
• Alan Knipe, StarRez/StarNet
• Kristina Richards, Residence Director, Northwestern University (IL)
• Adam Riegle, Residence Hall Director, Northern Illinois University
• Dick Riffle, Ubed Loft
• Roelf Visser, Director of Housing, University of Pretoria (SA)
Adjournment: Patricia A. R. Martinez
A motion was made to adjourn the 2014 ACUHO-I Annual Business Meeting at 11:35 AM. Moved by Andrea
Trinklein, Emory University (GA); Second by Michael Schultz, Southern Illinois University Edwardsville.
Minutes respectfully submitted,
Peter C. Galloway
Finance and Corporate Records Officer
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Submitted by Patrick H. Connor, Finance and Corporate Records Officer
ACUHO-I’s financial position was strengthened over the past year from great response to our signature educational
events, continued emphasis on strategic funding decisions, and has maintained a membership of more than 1,000
institutions. Our growth in membership, both in institutions and corporate partners, is a reflection of the
association’s dedication and consistent investment to improve and refine the products and services we offer that
add value to the members we serve.
Continuing to broaden our core professional development resources across various delivery methods has been key,
as has been our continued strategic partnerships that provide us with events such as The Placement Exchange and
benchmarking services. ACUHO-I continues to maximize our resources to provide the best return on investment
for our membership and reinforce their decision to make this organization their professional association of choice.
Fiscal year 2014, as well as our previous year, had strong financial performances exceeding plans and providing the
association with the opportunity to explore how we can strategically use our investment portfolio to assist in
securing our future. In an effort to improve investment performance for both the association and the Foundation,
an RFP process was carried out over the course of year to secure a single investment manager for both
organizations. While each organization will maintain their separate investment policies and portfolios, having both
portfolios under the same management will result in management fee savings to both organizations. This new
relationship creates a great opportunity to revisit our current investment policy in light of today’s market
conditions, our new association strategic plan, and our long term needs and goals to determine the proper mix to
balance returns while protecting our long term financial position.
In our first year with our new audit firm, selected through a successful RFP process, ACUHO-I and the ACUHO-I
Foundation both received clean, un-modified audits for the fifth year in a row, which is an outstanding
accomplishment. The associated management letters have not cited weaknesses or concerns regarding our financial
management operations. This good news is due largely to the excellent work of the home office finance staff. I
would like to thank Sheila Meyer, Angela Sherman, Austin Baker, Walt Vivod and Kelly Davis for their efforts in
keeping our finances in such fine shape.
Of mention, during 2014, ACUHO-I formed a Joint Policy Review Task Force, which has since become a
committee, to formalize and coordinate all governing and management policies. This will continue to be an
ongoing commitment to ensure our policies are current and relevant to business operations.
In conclusion, we believe our new strategic plan creates a vision that provides opportunities for growth in
membership. This plan coupled with a dues structure that reflects our cost to serve, will allow the association to
continue to invest in the future of the profession. Through the efforts of both volunteers and staff, we remain
mindful of the duties entrusted to us to manage the resources of the association efficiently but also allow for the
maximum benefit of our members. We continue to make strategic investments in a variety of areas to allow us to
provide the services and events that the profession needs to best serve our resident students, while making sure we
protect the future of the organization. As a result, ACUHO-I continues to be in a strong financial position. I am
thankful for the opportunity to serve the association in this role for the next three years and am pleased to submit
this report outlining our accomplishments and progress in 2014.
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Foundation support 4.5%
Administrative 6.6%
Publications 1.8%
Advertising 6.4%
Membership 22.7% Annual Conference and Exhibition 29.9%
Conferences, Institutes, and online learning 28.1%
Partnerships 4.8%
2014 Association Expenses
Executive Leadership & External Relations 5.8%
Administrative/Support 21.5%
Membership Services 24.2%
Annual Conference & Exhibition 25.5%
Strategic Initiatives 1.5%
Conferences, Institutes, and online learning 23%
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Submitted by Tom Ellett, ACUHO-I president (New York University)
Tom noted that ACUHO-I had a very productive year where all Executive Board members were fully engaged in
numerous initiatives. In particular, the association’s transition to a new executive director.
Sallie Traxler’s ten years of service was recognized with an Executive Director Emeritus designation while
we welcomed Mary DeNiro to the role. Special thanks to the Transition Team, led by Patty Martinez (PastPresident), for their work in bringing in outstanding candidates.
Two exciting initiatives by Board appointed ex-officios, Alvin Sturdivant (Pathways for Success) and Dawn
Johnson (Graduate Faculty in Prep Programs) provided important movement with outreach and data on these
areas.
From our strategic plan development, we have a new research agenda with processes to give monies to
those doing research on projects we identify. Two groups of affiliates (North American affiliated chapters and the
Global Initiatives Network) are both identifying ways over the next 18 months on how to better work
collaboratively with ACUHO-I responding with a comprehensive report (not addressing structural/membership
issues) on how to respond to improving the field of student housing accommodations.
Operationally, we are moving our board terms to January beginning with our next elections to coincide
with the Foundation Board and rolling out our new technology for membership engagement.
Finally, he had the chance to speak with over 930 members from 750 institutions around the globe asking
six questions. He specifically thanked the Executive Board for their efforts. Tom shared that it has been his humble
honor to serve the association.
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Submitted by Mary DeNiro, ACUHO-I Executive Director
Mary DeNiro, ACUHO-I’s executive director, welcomed attendees to the 2015 ACUHO-I Annual Conference &
Exposition and declared that the state of the association is strong.
In her time since officially starting as executive director in March, she reported that she has atteneded the
SEAHO and OACUHO regional conferences. She witnessed, first-hand, the size, scope, and spectacle of TPE. She
also had the pleasure of visiting the housing programs at campuses such as the University of Florida and Louisiana
State University.
Mary shared how she was encouraged to begin her role with a brand new strategic plan in place. This new
plan makes it exceedingly clear that ACUHO-I and its members envision a future where the value of the student
residential experience will be acknowledged universally and ACUHO-I will be a trusted knowledge source that
moves, educates, and inspires the campus housing profession. She acknowledged that it is certainly a bold vision,
yet one that is completely achievable. As she said, “I am confident that, between the leaders, volunteers, and staff,
we can do anything. We cannot, however, do everything.”
To illustrate ways in which association leaders, volunteers, and professional staff successfully collaborate,
she pointed two recent initiatives that are representative of this partnership. First was the expansion of The James C.
Grimm National Housing Training Institute. This program, launched a quarter-century ago and spearheaded by
some of the most prominent names in the profession has grown into a jewel in the ACUHO-I crown. But how could
ACUHO-I make this opportunity accessible to more people? There were operational and logistical challenges to
doubling the program’s reach. Philosophical and programmatic questions had to be answered as well. Everyone
involved in the process focused their efforts in the areas where they were strongest and possessed particular
knowledge or skills. Now, we can proudly say that, in 2016, the legacy of NHTI that started at the University of
Florida, moved to the University of Maryland, and then transitioned to the University of Georgia, will call Michigan
State University and the University of South Florida home.
Another example is the recently unveiled ACUHO-I online community. Questions were raised about
volunteer groups and their purpose and mission. What could be done to best enable meaningful interactions and
structure around these different groups? Out of this grew the idea to implement a new online community. The
executive board provided overarching strategic direction regarding structure and desired features. However, when it
came time for the operational tasks of software testing and selection, design, information integration, and others,
the experts in those area from the home office drove the process. Again, each side brought their knowledge,
experiences, and skills to the table to create the best possible result.
In conclusion she explained how the association’s reach would be more external as it extends its influence
to make a difference. Spurred by the research agenda she spoke of additional reports, survey results, and
publications all geared to outfit members with the knowledge they need to demonstrate their value on their
campuses.
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Submitted by Allan Blattner, ACUHO-I president-elect (University of North Carolina at Chapel Hill)
After approximately 18 months of research, conversations, and thoughtful work, the ACUHO-I Executive Board
approved a new strategic plan for the association. The full draft of the plan, as well as background information
regarding its creation is available online at acuho-i.org/strategicplan.
The information below details the plans highlights, specifically the association’s core purpose, vision, and
four goal categories.
ACUHO-I and its members envision a future where the value of the student residential experience will be
acknowledged universally and ACUHO-I will be a trusted knowledge source that moves, educates, and inspires
the campus housing profession.
ACUHO-I’s core purpose is to advance the campus housing profession in service of students. We do so while
maintaining our core belief that:
• • • • ACUHO-I values leadership and engagement that supports, challenges, and inspires our members to
greatness.
ACUHO-I values advocacy and responsiveness that champions the concerns of the campus housing
profession and leverages resources for action.
ACUHO-I values the fostering of a diverse, inclusive, and equitable membership with the capacity to
change campus climates.
ACUHO-I values the cultivation of knowledge in order to transform it into meaningful content
expertise that guides the global campus housing profession.
GOAL I: EDUCATION
The campus housing profession will be prepared to impact and transform higher education through engagement in
ACUHO-I’s educational offerings, service, and leadership.
• Increase capacity and reduce time-to-market for high-priority program and resource offerings.
• Expand educational opportunities to meet the changing needs of the profession with a focus on highimpact areas.
• Capitalize on technology innovations to increase engagement, efficiency, and quality of educational
opportunities.
• Forge partnerships with external organizations based on the strategic determination of what ACUHO-I
wants to create, share, or draft to provide educational opportunities that neither entity could provide
without assistance.
GOAL II: KNOWLEDGE RESOURCES
The campus housing profession will advance purposely through ACUHO-I’s cultivation, generation, and
dissemination of knowledge resources.
• • • • • • Create and promote a research agenda that seeks to clarify and advance the highest priority topics.
Reduce time-to-market for knowledge resources.
Expand network of partnerships from which to cultivate data and resources.
Increase professional participation and response rate in the collection of data and resources.
Expand association support of engagement in the pursuit of research and assessment.
Expand the reach of association resources.
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The campus housing profession will benefit from expanded opportunities for engagement and connection that
transcend practice, affinity, geography, career levels, and roles.
• • • • • Enhance the intentional communication message of who ACUHO-I is for members.
Increase visibility of ACUHO-I and campus housing professionals.
Expand ACUHO-I’s reach, influence, and accessibility.
Improve the connection between ACUHO-I and other regional and international housing associations.
Expand opportunities for individual engagement around practice, affinity, geography, and career level or
role.
GOAL IV: INFLUENTIAL LEADERSHIP AND ADVOCACY
The campus housing profession will thrive from ACUHO-I’s influence on public policy.
• • • • Investigate the most effective means to increase association access, influence, and reach.
Align strategically with other higher education associations that engage successfully in advocacy efforts.
Expand capacity to assess member perspectives to inform association positions quickly.
Assess current structures and systems to determine if ACUHO-I is prepared to assume advocacy role.
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Submitted by Patricia A.R. Martinez, chair (Northern Illinois University)
The Nominations Committee is comprised of diverse members whose role is to solicit, recruit, vet and present a
slate of qualified candidates to the membership for the executive board election. This year’s committee worked
diligently to outreach to various members and partners to solicit nominations for the five open executive board
positions.
The committee facilitated a major election and two run-off elections resulting in the following individuals
being elected to office:
• Vice President: Deb Schmidt Rogers, Northwestern University
• Inclusion & Equity Director: Keener Scott, University of Georgia
• Regional Affiliations Director: Joanne Goldwater, St. Mary’s College of Maryland
• Residence Education Director: Kate Baier, New York University
• Workforce Development Director: Alan Nordyke, University of Central Missouri
This year’s executive board will serve within their roles for an additional six months to allow for alignment of
executive board terms with the calendar year resulting in synchronization with the budget and Foundation board
cycle.
The Nominations Committee would like to thank all those that stepped forward to run for positions as well
as considered serving ACUHO-I in this manner. We have a wealth of talented colleagues serving ACUHO-I in
numerous capacities. Congratulations to our new executive board members.
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Submitted by Sue Beebe, Foundation Chair (University of Florida)
The ACUHO-I Foundation, formed in 1988, was created to provide a way for individuals, institutions,
corporations, government agencies, and other foundations to support the collegiate housing profession through
gifts and grants. Since its inception through May 31, 2015, the Foundation has raised close to $2.9 million used to
fund research, study tours, conference speakers, institutes, credentialing programs, the launch of the virtual
roundtables and other professional development opportunities, the STARS College, the 21st Century Project,
awards and recognition, and award recipient stipends.
VISION: To ensure that every person has access to resources of the housing profession and is inspired to invest in
its future.
MISSION: Investing in people who make a difference in the campus housing profession worldwide.
Year in Review
In looking at the Foundation’s rich history and into our future full of potential, we are fortunate that our housing
professionals and corporate supporters are utilizing their resources to invest in people, resources, and the housing
profession. The Foundation continues to collaborate with ACUHO-I to develop strategies to better promote our
vision and mission. This past year the Foundation has:
• • • • • • • • • • Refined the Foundation’s brand and marketing impact with a focus on tools that increase the clarity of
communication and new donor solicitation tools. These include materials such as a newsletter template, a
branded microsite (launch date July 2015), as well as postcard and email templates to increase brand
consistency.
Collaborated with members of the ACUHO-I Executive Board to create a joint policy manual and will
continue this work in the future.
Collaborated with members of the ACUHO-I Executive Board and ACUHO-I Home Office on the
development of a cloud-based workspace to increase the productivity of Foundation volunteerism.
Participated in the interviews for ACUHO-I’s new executive director.
Participated in the Association’s Strategic Planning process.
Conducted its first Foundation Leadership training and meeting at the new ACUHO-I Home Office in
Columbus in January 2014. This was the first visit to our new home office for many of the Foundation
leaders.
Developed a short term collaborative workspace for trustees, leadership, Foundation Cabinet, and
development committees. We developed guidelines for the use of the workspace.
Developed and implemented corporate donor and non-donor questionnaires and focus groups.
Invested in on-site technology to improve the donor experience at conferences and events.
Developed ecommerce solutions and safety protocols for the Foundation Cabinet at regional conferences,
fall series workshops, and annual conference and exposition.
Assets
The Foundation’s overall assets are now over $2.55 million (dependent upon changes in the stock market). The
assets reflect a $222,000 increase over the same time last year. This increase is due to a steady growth through our
investment strategies.
The Foundation strives to create opportunities for continued investment strategies that allow us to
maximize our returns while minimizing risk to continue to support an expanded portfolio for education and
research opportunities.
Our endowments continue to generate positive funds to support their restricted purposes since our move
to the three-year fund balance average criteria. Our current endowments include: Thompson Family Endowment,
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Endowment, James Hurd Endowment, the GLACUHO Endowment, and the UMR ACUHO Endowment.
This year the Foundation made a small investment in technology to expand our abilities to assist with
fundraising at regional conferences, fall series workshops, and the annual conference and exposition.
Audit
In coordination with the ACUHO-I Executive Board, the Foundation continues to have annual audits performed by
an independent CPA firm. The 2014 audit was performed by a new CPA firm. The Foundation has received a clean
audit with no management letter recommendations or citations.
Foundation Pledges
We currently have 7 active Corporate Major Donors. These companies, along with various other levels of corporate
supporters are integral to the continued success of the Foundation. We currently have 57 active Individual Major
Donors and are excited to grow that number at ACE 2015. In addition, we have 77 individuals with active pledges
with the Foundation
Parthenon Awards
Six deserving colleagues received the 2015 ACUHO-I Foundation Parthenon Award in Orlando, Florida. We
anticipate raising nearly $30,000 in these individual’s honor. The six recipients have been strong pillars of our
Association and the housing profession and are very deserving of this honor.
The Foundation appreciates the dedication of those professionals who helped champion our Parthenon
Recipients: Joan Schmidt (Central Michigan University), Glen Weppler (University of Waterloo), Andrew Parr
(University of British Columbia), Deb Boykin (College of William and Mary), Alan Nordyke (University of Central
Missouri), John Biernbaum (Western Illinois University), David Clurman (University of Maryland, Baltimore
County), Gerry Kowalski (University of Georgia), Joe Berthiaume, Stacy Oliver-Sikorski (Lake Forest College),
David Stephen (California State University, Chico), Lee Thompson, Sr (Southwest Contract Furniture), Connie
Carson (Furman University) and Norb Dunkel (University of Florida).
The Foundation Trustees approved updates to the criteria for the Parthenon Award moving forward with
ACE 2016 that includes increasing the donation goal on behalf of the recipient from $2,500 to $3,000 and a
completed application to include the nominee’s current resume and at least three (3) letters of support, one (1) of
which will be from the nominees’ current institution. Nominees that are retired or posthumously recommended do
not require a current resume and do not need a letter of support from their current institution.
The Foundation continues to seek champions for future recipients and looks forward to speaking to
members of ACUHO-I about the process to recognize our colleagues. Note cards will be available at ACE 2015 for
individuals interested in serving as champions with the new criteria.
Silent Auction
At ACE 2014, the Foundation was able to generate $19,646 through 144 items donated for the silent action and
another $5,954 through our raffles and annual fundraiser. In 2015, we implemented the online silent auction
donation form created by Laura VanTress in collaboration with former Silent Auction Chair Brooke Daniel and
current Silent Auction Chair Alan Nordyke. We continue to see strong support of the Silent Auction at this year’s
annual conference and exposition. We appreciate the dedication and work of Alan Nordyke and the Silent Auction
Committee, as well as, Erica Palmer in creating the silent auction on-line catalog.
Standard Operating Procedure
Over the past year, the Foundation Trustees approved the following standard operating procedures to provide
details and instructions on carrying out the operations of the Foundation:
• • • • Year in Review Report
Parthenon Award Criteria
Foundation Ambassadors
Donor Pledge Follow-Up
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Through the generosity of wonderful individual and corporate donors, the Foundation continues to fund the
following activities benefiting an estimate of over 18,000 members of the housing profession.
• Access to virtual roundtables (ongoing)
• Talking Stick and Journal Digitization (ongoing)
• Annual Conference Speaker Support (ongoing)
• National Housing Training Institute Participant Awards (ongoing)
• STARS College Program (ongoing)
• Housing Internship Stipends (ongoing)
• Student Housing Training Institute (SHTI) (ongoing)
• New Professionals, Best of Conferences, and Association Annual Prestigious Awards (ongoing)
• Sustainability efforts (ongoing)
• Development of Online Short Courses (new in 2015)
• Four New Research Initiatives identified for 2015 (new in 2015)
Regional Environment
The Foundation appreciates the dedication and service of our regional representatives and regional affiliates for
their support of the ACUHO-I Foundation: AIMHO, GLACUHO, MACUHO, NEACUHO, NWACUHO,
SEAHO, SWACUHO, UMR-ACUHO, and WACUHO. The Foundation continues to see increases in our pledge
giving and donations through the regional conferences. We are appreciate the Foundation’s regional
representative’s ability to speak at their regional annual conferences to share the opportunities and benefits
provided by the Foundation.
Foundation Volunteers
Special acknowledgement to the Foundation Trustees, Leadership, and Committees for 2015:
Trustees:
• Past-Chair: Richard DeShields (Central Washington University)
• Chair Elect: Alma Sealine (University of Illinois – Urbana Champaign)
• Treasurer: Azfar Mian (University of Florida)
• Secretary: Amy Aponte (Hanbury, Evans, Wright, Vlattas + Company)
• Vice-Chair for Development: D’aun Green (Texas Tech University)
• Vice-Chair for Foundation Cabinet: Jody Stone (Eastern Illinois University)
• ACUHO-I Vice President: Beth McCuskey (Purdue University)
• ACUHO-I Executive Director: Mary DeNiro (ex-officio)
Foundation Cabinet:
• AIMHO: Paula Bland (University of Colorado Boulder)
• GLACUHO: Jacque Bollinger (Indiana University)
• MACUHO: Shana Alston (Temple University)
• NEACUHO: Jennifer Hapgood-White (Massachusetts Institute of Technology)
• NWACUHO: Tina Fuchs (Western Oregon University)
• SEAHO: Lisa Diekow (University of Florida)
• SWACUHO: Craig Allen (Texas Christian University)
• UMR-ACUHO: Sarah Holmes (Iowa State University)
• WACUHO: David Stephen (California State University, Chico)
Development Committee Chairs and *Chair Elects:
• ACE: Angela Powell (OCM-On Campus Marketing) *Shigeo Iwamiya (Rutgers The State University)
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Corporate: Terri Gray (CORT)
Major Gifts: Sandy Schoonover (University of Montana)
Silent Auction: Alan Nordyke (University of Central Missouri)
Committee Volunteers:
Annual Conference & Exposition:
• Usama Shaikh (SUNY-Old Westbury)
• Jessica Uhlman (Indiana University)
• Andrew Campbell (University of Arizona)
• Jessica Pearson (Hanbury, Evans, Wright, Vlattas + Company)
• Jennifer Golojuch (Mount Ida College)
• Jason Ingao (Florida Gulf Coast University)
• Lisa Doud (Ecologic Furniture)
• Lucinda Poudrier-Aaronson (University of Massachusetts Dartmouth)
• Rebecca Peterson (Fort Hays State University)
Annual Giving:
• David Braden (Capstone On-Campus Management)
• Gretchen Brockmann (East Carolina University)
• Tina Horvath (Southern Illinois University Carbondale)
Corporate:
• Sandy Hill (Capstone On Campus Management)
• Julia Jorshel (Indiana University)
Major Gifts/Individual Major Donor:
• Diane Cline (ASI/Mac-Gray Campus Laundry Solutions)
• Larry Christenson (Georgia College)
• Brad Shaw (EdR)
• Peter Galloway (West Chester University of Pennsylvania)
Silent Auction:
• Mike Hamelmann (University Loft Company)
• Aramis Watson (The Ohio State University)
• Elizabeth Ingrao (Florida Gulf Coast University)
• Abbie Watson (Hanbury, Evans, Wright, Vlattas, + Company)
• David Akana (University of Hawaii at Manoa)
• Janis Haney (Texas Tech University)
• Jennifer Brad (Morgan State University)
• Brooke Daniel (EdR)
• Kathy Hobgood (Clemson University)
• Joseph Murphy (Skidmore University)
The Foundation thanks Joanne Goldwater (St. Mary’s College of Maryland) and Allan Blattner (University of North
Carolina-Chapel Hill) for their outstanding service as they transitioned off the Foundation Trustees in 2014. We
look forward to Joanne and Allan’s continued leadership, support, and guidance in their roles as Foundation
Ambassadors and Allan’s role as the ACUHO-I president. A special thanks to Sallie Traxler for her support,
guidance, and leadership with the Foundation for the last 10 years.
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 20 ACUHO-­‐I.ORG The ACUHO-I Foundation also recognizes the work of our entire ACUHO-I home office, especially
Alison Jones, Sheila Meyer, Karen Feasel, Erica Palmer, and Angela Sherman. We appreciate their dedication,
support, service, and valued input to the Foundation.
Lastly, we thank all of our colleagues, both institution and corporate, for their investment in the
Foundation. The Foundation continues to grow through the generous contributions from housing professionals
and corporate supporters who believe in investing in people and the future of the housing profession.
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Submitted by Nathan Tack, NACURH chair
2015 Annual Conference: North Dakota State University – Once Upon a Time May 22-24th
NACURH would like to thank Beth Sutton, Amanda Christianson, Rachel Kinsel, Rebecca Bahe and the entire
conference staff for their commitment to NACURH and our annual conference. Through dedication to the delegate
experience, the staff at NDSU made an impact in the lives of our students as they shared their leadership stories. We
continue to work with ACUHO-I and the ACUHO-I South Africa Chapter, as this was the fifth year we hosted a
delegation from South Africa, in which this year 7 campuses were represented.
2016 Annual Conference: University of Delaware – Unmask the Leader in You
NACURH is excited to join Delaware next year for our annual conference. The conference theme focuses on the
leader inside all of us. Their philanthropy will focus on The B+ Foundation and the DuPoint Hospital for Children,
providing support to families with young children with cancer.
NACURH/ACUHO-I Program of the Year (POY) Recipient: Arizona State University - Tempe
ASU – Tempe’s “FauxChella” program was the 2015 recipient. Their program was a unique social program that the
NACURH Board was particularly impressed with the creativity of the entire event. If you would like more
information, check out their presentation as a conference session.
NACURH Services and Recognition Office (NSRO)
Kent State University has now completed year two of their three-year term. Throughout this time, they have made
excellent progress in expanding services and exploring new ordering options. The NACURH Board of Directors
will confirm their new director, Breta Moore, at their first chat this summer. Be on the lookout for bidding
information if your school is interested in hosting.
NACURH Information Center (NIC)
University of Nebraska – Lincoln has completed their first year hosting the NIC. Within this time, they have moved
and updated the affiliations process to a new platform and expanded the offices’ reach to members. NACURH is
excited to see all that UNL will provide within their term.
NRHH Values
During the 2015 Semi-Annual Business Meeting the NRHH National Board unanimously decided to transform the
pillars of NRHH into two core values: recognition and service. They decided NRHH is to be further defined as a
leadership-based honorary. Academics are still valued as an important aspect of NRHH and NACURH – the
qualification of membership with the GPA requirement ensures that students to remain leaders in all aspects. As of
the present time, academic excellence is still in the NRHH mission and vision statements.
LEAD Program
NACURH is launching new program for student leaders next year focused on scholarship, recognition, diversity,
leadership, and service and completing different tiers.
ART Committee
Coordinated by Adam Schwarz, continues to make progress in improving and standardizing the ART Curriculum
for your advisors.
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 22 ACUHO-­‐I.ORG Recognition of Accomplishments
We would like to recognize the award-winning individuals and institutions from the NACURH Annual Conference
• NACURH School of the Year: Arizona State University - Tempe
• Outstanding NRHH Chapter of the Year: North Dakota State University
• RHA Building Block Award: University of Michigan
• Outstanding Advocacy Initiative: University of British Columbia
• NRHH OTM Traveling Trophy: Colorado State University
• NCC of the Year: Jenn Gray, University of Arizona
• President of the Year: William Hsu, University of California, San Diego
• Advisor of the Year: Travis D. Schilla, Missouri State University
• Outstanding NRHH Member of the Year: Amy Zeigler, University of Northern Colorado
• Student of the Year: Rudi Zurbuchen, University of Utah
• First Year Experience Award: Nicole Machovina, Kent State University
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 23 ACUHO-­‐I.ORG RETIRED AND DECEASED MEMBERS
Retired:
• • • • • • • • • • • • • • Kenneth Stoner, Associate Vice Chancellor for Student Life at the University of Tennessee
Jerrold Stein, Dean of Students at State University of New York, Stony Brook
Robert Niemietz, Housing & Residence Life Maintenance Supervisor at Texas State University
Jack Gibbons, Director of Residential Education at the University of California, Los Angeles
Jan Flagel, Director at Simon Fraser University
Gary Kimble, Director of Conference & Fraternity Housing at University of Southern Mississippi
Paul Evans, Director of University Housing at the University of Wisconsin-Madison
Mike Bates, Assistant Director for Maintenance Operations & Projects at California State University,
Chico
Dr. Narbeth "Nobby " Emmanuel, Vice Chancellor for Student Affairs at Southern Illinois University
Edwardsville
Joanie Schmidt, Director of Residence Life at Central Michigan University
Robert Heitert, Assistant Director - Administration, University Residences at Purdue University
Brad Reid, Director of Housing and Residence Life at University of North Carolina - Wilmington
Greg Dirks, Assistant Director, Custodial Services at University of Iowa
Larry Hicks, Director of Housing and Residential Education at University of North Carolina at Chapel Hill
Deceased:
• Joella Seay, Associate Director of Procurement at the University of Florida
• Donvontae Walton, Residential Learning Coordinator at Virginia Tech
• Krystal Schofield, Associate Dean of Residence Life at the University of Tampa
• Jim Swain, Assistant Director at the University of Central Arkansas
• Alice Grider, former Director of Residence at The Ohio State University
• Jason Ramos, Assistant Director of Residential Life, Dalton State College
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Submitted as of July 13, 2015
Annual Conference Exhibits Committee
Submitted by Kate Boone, chair (Frostburg State University)
Accomplishments
§ 175 companies in 239 booths at ACE 2014
§ Successful new delegate reception and brochure of benefits of the Exhibit Hall
§ 170 booths sold at ACE 2014 for ACE 2015 – first six booth purchase
§ 160 companies and 226 booths anticipated Exhibitors at ACE 2015 – SOLD OUT
§ Excellent collaboration with Central Office
o Exhibit Hall site plan to better meet exhibitor and delegate needs
o Marketing Materials
o New Initiatives
o Updated schedule
§ Successful Spring 2015 Orlando site visit and collaboration with local arrangements
§ Red Shirts shifts for ACE 2015 filled - 56 shifts slots
§ Goal to bring an educational component into the hall
o Advertised Vendor Demo opportunities – unsuccessful
§ Goal of bringing more traffic and energy in the hall
o New Decision Maker Breakfast added to schedule
o Grand Opening Event on Sunday due to change in Opening Session – Raffle with snack break
Projects & Initiatives in Progress
§ Continued work with home office for exhibitor sign ups for ACE 2016
§ Collaboration on site plan development
§ Continued Collaboration with Central Office
§ Continue work to bring educational component to hall
o Case Study
o Vendor Demo Program
Annual Conference Local Arrangements Committee
Submitted by Lisa Diekow, co-chair (University of Florida)
Accomplishments
• Established liaison from Program Committee to attend meetings, conference calls and receive committee
communications.
• Co-chairs met three times on-site, LAC met two times on-site.
• Outreach to Professional Standards Institute, STARS College, Program and Exhibits Committees about
volunteer and site needs
• Secured space for daily LAC meetings during ACE
• Created committee oversight schedule and cell phone contact list to aid communication during ACE
• Through the generous support of LAC Housing Departments van rentals, volunteer snacks/drinks,
flatbeds, campus volunteers have been secured to reduce costs for the Association.
• Managed a robust blog series on ACE and the Orlando area
• Recruited delegates to ACE2015 via social media
• Provided recommendation for Conference item purchase
• Provided recommendations and arrangements for opening event – food has been arranged, DJ and
lighting contracts secured
• Provided recommendations for movie/pool party
• Dueling Pianos contract signed and event taking place
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 25 ACUHO-­‐I.ORG • • • • • • • • Off-site registered events – University Citywalk and outlet shopping with committee member presence
Provided information for conference website – including shuttle costs, hotel information, etc.
Outreach to other subcommittee chairs to collect volunteer needs
Development of communication messages for conference delegates to solicit volunteers
Set up volunteer shifts and descriptions for Volunteerspot.com site
Secured 51% of our volunteer shifts with the sign-up link being opened for less than three days!
Secured race course, race map, water station, tables, and golf cart for pacing first lap with hotel staff
Race bibs and t-shirts have been ordered for race participants, online sign-up and waivers secured in
advance
Projects & Initiatives in Progress
• Engaging with delegates and recruiting volunteers via social media to build excitement, answering
questions, connecting with opportunities, matching roommates, etc.
• Promoting new and diverse ACE initiatives and opportunities via social media
• Information for local flair table (Visit Orlando books, transportation schedules, etc.)
• Assist home office with getting information on Guidebook mobile app
• Scheduling at least one committee member for each event, in addition to volunteers.
• Local flair table scheduled with volunteers that know Central Florida.
• Presentation, sign-up and volunteer training for STARS College participants.
• Confirming with Program Committee liaison volunteer needs.
• Monitoring volunteer site re: sign-ups, cancellations, increased needs.
• Scheduling subcommittee coverage and final site walk-throughs.
• Conference bag stuffing.
• LAC volunteer training with home office staff.
• Meeting with Hotel Recreation staff 6.27 to finalize any details for the Fun Run
• Awaiting delivery of race bibs
• Sending communication to race participants regarding race course, start time and location, etc.
Annual Conference Program Committee
Submitted by Kendra Hunter, chair (Arizona State University)
Accomplishments
• Redesigned the conference program submission areas to align with ACUHO-I Core Competencies
• Re-envisioned learning innovations for the 2015 ACUHO-I Annual Conference & Exposition to include
increased number of Ignite Sessions, Implemented 30 Minute quick take sessions, redesigned Case Study
Competition, and created Engagement Space Discussion Topic Areas
• Call for Programs, Reviewed submissions, selected sessions, planned for execution of program
educational sessions for the 2015 ACUHO-I Annual Conference & Exposition
o 422 programs submitted
o 194 accepted and slotted
A description of committee projects and initiatives currently in progress.
• Activation of a diverse educational offering at ACE 2015
• Planning for committee structure for ACE 2016
• Planning for ACE 2016 begins at ACE 2015!
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Submitted by Thomas Germain, chair (University of Florida)
1. A description of committee accomplishments from the past year. Please present these in bullet point
format. Do not exceed 300 words.
a. This past year, the committee was published in the Talking Stick in a conversation format
focusing on apartments.
2. A description of committee projects and initiatives currently in progress. Please present these in bullet
point format. Do not exceed 300 w. Words.
a. The Committee has been struggling to refocus to meet the needs of professional dealing with
apartments style housing. I am working on redefining the focus, moving from a Graduate and
Family Housing vantage point to a more holistic approach when it comes to apartments.
b. I have defined area of interest by surveying institutions and professional about current and
evolving needs for professional dealing with apartments style housing
c. The Committee also has been consulted on several occasions regarding Public-Private
Partnership.
Awards and Recognition Committee
Submitted by David Stephen, chair (California State University, Chico)
Accomplishments
• A survey was sent to all 2014 association award recipients regarding their experiences and impressions of
the awards process and the committee’s work in the last cycle regarding selection notification, presentation
planning, and on-site/annual conference logistics. Survey results were summarized and presented to the
Executive Board January 2015. The survey significantly informed the work of the committee this year.
• An aggressive and persistent email campaign was targeted to all association committee chairs, Executive
Board members, past presidents and, past association award recipients urging nomination submittals.
• As a new initiative this year, three important partnerships were established with association entities to
assist with specific award solicitations: the Foundation Board generously agreed to serve as a partner in
soliciting/recommending/nominating qualified candidates for the S. Earl Thompson Award; the
Knowledge Enhancement group committed to assist ARC with the Research and Publication Award
process; and, the Global Initiatives Network committed to assist ARC with the Roelf Visser Global
Initiatives Award process.
• These partnerships were highly productive. All association awards assigned to the Award & Recognition
Committee now have “stewardship partners” aligned with each award.
o Roelf Visser Global Initiatives Award (Global Initiatives)
o Herstory Award (Awards & Recognition + Inclusion & Equity)
o James C. Grimm Leadership and Service Award (Awards & Recognition)
o James A. Hurd Award (Awards & Recognition + Inclusion & Equity)
o Judy Spain Award (Awards & Recognition + Inclusion & Equity)
o Outstanding Corporate Friend Award (Awards & Recognition + Foundation Board)
o Research and Publication Award (Awards & Recognition + Journal Board & Research
Committee)
o S. Earl Thompson Award (Awards & Recognition + Foundation Board)
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Submitted by Tom Kane, chair (Appalachian State University)
Accomplishments
• The development, distribution, collection and analysis of a survey sent to all Chief Housing Officers
concerning the Institute to assist in planning the 2016 Institute.
• The 2016 Institute has been scheduled for January 24 – 29, 2016 in Scottsdale, Arizona.
• The selection of a chair-elect, Heidi Anderson Isaacson of St. Catherine’s University in St. Paul, Minnesota.
• The creation, review and approval of the curriculum/schedule for the 2016 CHO Institute sub-chaired by
Kirsten Kennedy of the University of South Carolina.
• The establishment of a new workgroup to explore enhanced professional development opportunities for
CHOs led by Mike Stang.
Projects & Initiatives in Process
• A call for faculty and associates to serve as the 2016 faculty is currently out through the end of June 2015.
• As soon as the faculty and associates are selected, a call for participants will be issued through the end of
October 2015.
• During the ACUHO-I Annual Conference & Exposition, the enhanced professional development
opportunities for CHOs led by Mike Stang will prepare their recommendations and a final report will be
issued during fall of 2015.
• During ACE, the CHO Institute Committee will discuss recommendations for future institutes with the
intention of submitting a final report during the fall of 2015.
• The 2016 CHO Institute will occur January 24 – 29, 2016 in Scottsdale, Arizona.
EBI User’s Group Committee Report 2014-2015
Submitted by Curtis Brickhouse, chair, (Buffalo State College) and Eric Finkelstein, chair-elect (St. John’s University)
Accomplishments
• Eric Finkelstein is committee chair for 2015-2016
• Held committee conference call meeting
• Joint submitted a program at ACE on the role of RAs
• Email committee to strongly encourage submitting colleagues for ACUHO-I Awards and Recognitions
Projects & Initiatives in Progress
• Exploring possibilities of assessing the “off-campus” experience compared to the “on-campus”
• Exploring ways to better tie triples to retention, satisfaction, and other data
James C. Grimm National Housing Training Institute Host Committee
Submitted by Gerry Kowalski co-chair (University of Georgia)
Accomplishments
• The twenty-fifth James C. Grimm National Housing Training Institute and fifth at the University of
Georgia was held from June 7-14, 2015.
• Faculty were Joanne Goldwater, Katie Boone, Leon McClinton, Harry Knabe, Kathi Baker, Chris
MacDonald, Phil Riordan, Hui-Ling Chan, Tim Lempfert, and Renee Ricard Snider
• Sessions included the competency model, personal characteristics, leadership, community development,
politics, administration, budgets, human resource management, crisis management and supervision.
• The 30 participants hailed from across the USA and the world, including Canada and South Africa
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 28 ACUHO-­‐I.ORG • • • • • • • • • Ellen Heffernan from Spellman Johnson Group, Lee Thompson, Jr. from Southwest Contract, and Brad
Noyes from Brailsford and Dunlavey were associates who also presented sessions and provided funds to
the institute.
On Campus Marketing provided vouchers for a book purchase tailored to each participant and faculty
member’s need as well as commemorative diplomas and tumblers.
ACUHO-I Foundation, Thompson Family, and regional associations provided financial awards to the
participants.
University of Georgia staff selected the faculty and participants, coordinated awards, provided
accommodations/meals/local arrangements, transportation/administrative/technical support and teaching
assistants.
Members of the NHTI Class of 2014 purchased books and provided a personal note to each participant.
This year’s cohort has established fundraising efforts for The Student Affairs Cancer Foundation.
Members of the Coordinating Committee for NHTI beyond 2015, including staff from new host
institutions Michigan State University and the University of Southern Florida, attended this year’s institute
to observe, meet with UGA staff and continue planning work for 2016.
UGA staff will host the NHTI luncheon at ACE 2015.
The 2015 NHTI concludes the University of Georgia’s five-year term hosting of the institute.
Housing Assignments Committee
Submitted by Lenny Zenger, chair (University of Pennsylvania)
Accomplishments
• Held five committee conference call meetings
• Hosted two topical conference calls. Topics included:
o Roommate Matching
o What Went Wrong in Housing Assignments
• Hosted one topical Webinar: The Top Five Things We're Doing Wrong in Housing Assignments
• Updated “Assignments” portion of ACUHO-I Professional Standards
• Submitted three presentations to ACE
• Provided three liaisons for presentation review and selection for the Business Operations Conference
• Provided two participants for beta testing the new online community
Projects & Initiatives in Process
• Our second webinar is scheduled in June: A Systems Approach to Process Analysis: Applying Process
Improvement Models to Housing Operations
• Preparing for ACE
• Preparing for Business Operations Conference
Housing & Facilities Services Committee
Submitted by James Brideforth, chair (University of South Alabama)
(HSFC) has had a landmark year to date; currently the committee has 67 active members. This year the committee
highlights include awarding two APPA Fee Waivers to advance professional development opportunities for
Housing professionals. Additionally, the committee publishes the Sustainability Scene, twice per year. This
publication provides new and innovative strategies to bridge sustainability initiatives in University Housing. The
ACUHO-I Housing & Facilities Services Committee meets via gotomeeting every third Monday of each month at
3:00 (EST).
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Submitted by Suzanne Price, chair (Clemson University)
Accomplishments
• Updated website information
• Completed reviewer solicitation and selection process
• Added two additional review teams
• Published volume 41, no. 2 and volume 42, no. 1 of JCUSH
• Solicited and selected special edition topic and editors for 2016
• Presented “Writing for Publication” at ACE and SEAHO
• Continued review and processing of manuscript submissions for JCUSH
• Completed “Trends” manuscript process for solicitation, selection, and publication in JCUSH
• Worked with Executive Board liaison to submit proposal for increased publication opportunities
• Worked with Executive Board liaison to submit proposal for on-line manuscript submission, review and
return process
• Selection of Betty J. Harrah Manuscript of the Year winner – “The Coming Out Process Among NonReligious Undergraduate Students: Implications for Residence Life Professionals” by Michael A.
Harrington, Stacy A. Jacob, Amy Benoit Harbert, and Leticia Saiid
Projects & Initiatives in Progress
• Continued processing of manuscripts
• Selection of 2016 Trends topic and author
• Selection of new associate editor to replace editor ending term
• Presentations at national and regional conferences
• Continued work toward additional opportunities for timely publications
• Continued work toward on-line manuscript processing
• Work to reach more international authors for manuscript submissions
• Presence at Engagement Space at annual conference to promote JCUSH and solicit interest for reviewers
and authors
Membership Committee
Submitted by Roderick Waters, chair (Suffolk University)
Accomplishments
• Membership Committee was able to increase and maintain membership level above the 1,000 mark.
• Chair-elect Richard Kington was able to increase international recruitment efforts particularly in the
United Kingdom
• Committee started conversations with home office on web module for recruitment but remains in progress
Multicultural Affairs Committee
Submitted by Charles Holmes-Hope (Northern Illinois University) and David E. Jones, (City University of New York)
co-chairs, and Yettieve A. Marquez, chair-elect (New York University)
Accomplishments
• In collaboration with Tom Ellett and Deb Schmidt-Rogers, wrote a blog on diversity and inclusion for the
housing profession titled “Understanding, Support and Education.” David E. Jones and Charles HolmesHope were contributing writers and editors in the creation of that submission
• In collaboration with the association entered into an agreement to plan a series of programs with a focus
on race relations to educate our membership on topics that are of significant importance. Presented a
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 30 ACUHO-­‐I.ORG • • webinar titled: “A Conversation about Race and Community: Moving from Dialogue to Action to Address
Diversity Challenges in Housing and Residence Life”
Worked and collaborated with two housing and residence life programs in brainstorming diversity and
inclusion initiatives to address diversity challenges and offer recommendations in addressing those
particular issues in moving with next steps
Increased our social media presence in promoting our network diversity upcoming events/activities for the
association membership to get engaged to learn more about the network.
Projects & Initiatives in Progress
• At this year’s annual conference, we will be leading an in-depth educational session title: “Pathway to
Success—Continuing the Conversation: Addressing Race and Its’ Impact on the Housing Profession on
Our Campuses”
• Plan additional webinar on race relations in July to close out this webinar presentation series.
• Exploring the idea of the creation of a Multicultural Institute that will serve as a clearinghouse in
furthering and developing housing professionals to become/expand their cultural competency in the area
of social justice. The institute would broaden our colleagues knowledge about social justice ideas:
multiculturalism, diversity, inclusion, and intersectionality of identities;
• Develop a national multicultural leadership team by working with each regional housing association, i.e.,
AIMHO, GLACUHO, MACUHO, NEACUHO, NWACUHO, SEAHO, SWACUHO, UMR-ACUHO, and
WACUHO. This leadership team will focus in on supporting the needs of the regions and sharing out of
best practices, trends, resources, etc. in supporting our colleagues and the housing profession;
• As the association developed and introduced a new strategic plan to guide our work and direction in
coming years as an Association. The Multicultural Affairs Network leadership team has begun holding
mindful conversations in identifying ways/ideas in how we can infuse the strategic plan into our initiatives
as a network
• The Multicultural Affairs Network is exploring several options in renaming and rebranding of its
network’s name to reflect the true representation of our housing professionals of color within the
association to be named “Professionals of Color Network.”
Professional Standards Committee
Submitted by Jon Wheeler, chair (The University of Arizona)
Accomplishments
• The committee undertook a major revision of the Professional Standards with three major foci under
consideration.
o Internationalization of the language of the Standards
o The Student Learning and Development section of the Standards (formally the Educational
Programs section)
o Collaboration with the other committees of ACUHO-I that may have specialized knowledge in
one or more of the areas of the Standards. The following committees were contacted:
§ Academic Initiatives
§ Apartments
§ Assessment
§ Business Operations
§ Conference Services
§ Housing Assignments
§ Housing Facilities
§ Information Technology
§ Marketing and Communication
§ Sustainability
§ Two-year Community Colleges
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 31 ACUHO-­‐I.ORG • • • • The committee presented informational programs regarding the Standards at multiple regional
conferences.
The committee implemented an aggressive publicity campaign to raise the awareness of the Professional
Standards Institute.
The Committee solicited and chose a host for the 2015 Professional Standards Institute to be hosted by the
University of Central Florida.
Because of its aggressive publicity campaign and because of regional presentations about the standards, the
PSI met its cap of the number of participants by mid April, faster than the two previous institutes.
Projects & Initiatives in Progress
• The committee is in the midst of coordinating the 2015 PSI.
• One institute faculty member and five institute facilitators are working with 32 participants to prepare for
the intensive and immersive PSI.
• All other goals of the committee for the 2014-15 period have been accomplished. New goals for the
upcoming year will be determined at the 2015 annual conference.
Research Committee
Submitted by Paul Jahr, chair (Georgia College and State University)
Accomplishments
• Finalized the establishment of a research agenda for ACUHO-I
• Created, proposed and achieved adoption of a research grant program and application process for
ACUHO-I
• Established committee liaisons to each of the ACUHO-I regions to determine their research
interests/efforts and shared how are committee could be of assistance and collaborate
• Established a research circle on staff training
• Worked with Dr. Dawn Johnson to help develop relationships with graduate faculty members to support
research efforts with our Association
• Solicited members for information on their dissertations/theses for inclusion in the ACUHO-I library
• Worked to update and keep current information on the committee's portion of the ACUHO-I website
• supported the research efforts of individuals by reviewing and endorsing their studies seeking to conduct
research utilizing members of our association
• Contracted other ACUHO-I committees and work groups to offer our assistance and promote
collaboration on research efforts
Projects & Initiatives in Progress
• Launch the ACUHO-I Research Grant program at the 2015 annual conference, throughout the association
and with graduate faculty and students and evaluate and fund at least two research studies that address our
Association's top three research interests
• Work with association members to develop relationships with graduate faculty to encourage research on
housing and residence areas
• Investigate existing data bases in an effort to mine that information for sharing with the membership
• Explore and establish a searchable research database of 'good practice' programs
• Continue our research circle on staff training and initiate one more
• Develop liaison relationships with other student affairs organizations to promote research and
collaboration on areas of mutual interest
• Continue to provide support for individuals seeking to conduct research studies utilizing our membership
through our endorsement process
• Continue to update and keep current information on the committee's portion of the ACUHO-I website
• Continue and expand our liaison relationships with regional associations
• Continue to promote the sharing of dissertation/theses of members with our ACUHO-I library
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2015 ANNUAL BUSINESS REPORT PAGE 32 ACUHO-­‐I.ORG Sustainability Committee
Submitted by Jill Ramirez (The University of Arizona)
Accomplishments
• Staffed an engagement space at ACE. Received 85 pledges to be a more sustainable conference-goer
• Partnered with the Higher Education Associations Sustainability Consortium (HEASC) on a webinar
entitles “Civil Discourse and Civic Engagement in Student and Academic Affairs with Planet Education” in
the fall
• Hosted webinar, led by a committee member, entitled “Sustainability Lessons Learned in Chinese
Residence Halls” in December
• Partnered with HEASC to host a webinar this spring entitled “Student Affairs Leadership in Sustainable
Purchasing and Event Coordination”
• Updated portions of the ACUHO-I website dealing with sustainability issues
• Made recommendations for changes to the Professional Standards committee
Projects & Initiatives in Progress
• We are working on a conference planning tool. It will be submitted as an addendum to regional
associations to be included in their planning documents. In addition, we hope to have it posted on the
ACUHO-I website to serve as a tool for other conference planners as well
• Planned another pledge booth for ACE 2015. It will include trivia as well as social media-friendly pledges
that people can post in exchange for a green pledge nametag ribbon
Women in Housing Network
Submitted by Stephanie Bannister, chair (Kansas State University)
Accomplishments
• Hosted a network meeting at the annual conference that led to several key enhancements.
• Advocated to move from a coffee to an evening reception event to accommodate more members in
attendance at the annual conference.
• Participated in the engagement space and hosting a pre-conference at the request of members.
• A video series, and support cards, as well as active social media presence all affirmed and supported
network membership.
Projects & Initiatives in Progress
• Will successfully host a pre-conference at the 2015 ACUHO-I Annual Conference & Exposition.
• The network is also involved in the online community program that ACUHO-I is testing and will soon
launch.
• Collaborate with APPA to plan for a presence at their conference as well as joint programming to reach out
to women in facilities.
• Julie Leos will take over as chair at the annual conference and a chair-elect will be announced at the
network meeting.
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