Sainsbury`s Supermarkets
Transcription
Sainsbury`s Supermarkets
Investor Briefing June 2003 J Sainsbury Group operations Food retailing and related activities § UK business - no. 2 position - 498 stores * - strong brand - Sainsbury’s to You - Sainsbury’s Bank - property – unlocking value § US business – Shaw’s - no.2 in New England - 185 stores * * As at March 2003 Page 1 Group performance Underlying Group profit before tax* £m Growth 10.8% 756 14.2% 695 627 1998/99 580 549 1999/00 2000/01 Growth at constant exchange rates 2001/02 2002/03 13.4% 12.1% * Before exceptional items and amortisation of goodwill Page 2 Sainsbury’s Supermarkets Recovery § First actions - stabilised customer numbers - sold Homebase - closed Egypt - business review § Business transformation - announced October 2000, work commenced April 2001 - update all systems - reinvigorate store estate - new supply chain § Business re-engineering - reduce cost of operations - deliver cost savings of £600m, updated to £960m - increase operating margins - balance sales and profits growth The cost savings were increased to £960m in May 2003 Page 3 Sainsbury’s Supermarkets Information Technology § Outsourced all IT operations, maintenance and development to Accenture in 2000 § Store systems now in 431 stores and 158 petrol stations - equivalent to over 11,000 tills and 4,500 pc’s installed so far § Infrastructure systems - knowledge portal - Connect - Oracle projects and accounts receivable - customer data warehouse § Major systems delivery going forward - store ranging and layout rollout begun - merchandising - labour scheduling in early stages - new depot systems } } Stores systems, encompasses: Repos, desktop, customer information systems, checkouts, cash office, back office, petrol filling stations, Fast Track, customers contact management Major systems delivery, providing new systems that; enables the movement of goods, their ranging to store and supports the management of deals/promotional monies, include: Marketmax - supports the Range and Space Planning process RMS (Retek Merchandising System) - the leading "off-theshelf" software solution providing a central data bank for all product information RDF (Retek Demand Forecasting) - links the store and depot ordering systems creating an order and delivery for stores TDW (Trading Data Warehouse) - creates new reports detailing trading profitability and is the forerunner to EDW (Enterprise Data Warehouse) that tracks data to deliver consistent reporting Page 4 Sainsbury’s Supermarkets Store estate § Major progress on our store reinvigoration § Successful extension programme - 90 completed to March 2003 - planning 23 for 2003/04 § 152 stores over 40,000 sq ft - 30% of existing portfolio, compared with 10% 5 years ago § Successful convenience format - currently 58 locals - Shell deal signed – 100 more Locals to follow over 3 years § Average capital investment decreased by 10% last year § New systems capability enables better tailored ranges for each store Main +: Main shop, extra services, general merchandise. These are the larger out of town stores, typically over 46,000 sq ft savacentre: Lower prices, greater emphasis on value, focus on family and those on a tight budget. Main Shop with more general merchandise, limited premium lines and more family-oriented simple good food and non-food Core: Caters for the main grocery shop which are typically the edge-of-town stores or the larger of the in-town stores. These typically range from between 20,000 – 46,000 sq ft sales area Convenience: Meal solutions, fresh top-up, snacks & Grab & Go. Located within the high street, urban and suburban areas. Typically the smallest in the estate, trading under the Sainsbury’s Central and Sainsbury’s Local fascias Number of stores Refurbishments Extensions Total Brought forward New stores Total 34 34 2000/01 16 34 50 27 77 2001/02 90 27 117 25 142 2002/03 40 29 69 39 146 90 236 125 10 23 33 43 156 113 367 Total Forecast 2003/04 To complete (1) Total (1) Net of closures (2) 15 supermarkets and 24 locals (3) 18 supermarkets and 25 locals Page 5 108 361 (3) 76 98 98 Expected total portfolio at March 2003 (2) 168 535 Sainsbury’s Supermarkets Supply chain § Hams Hall - first fully automated depot now in ramp up - will serve 80 stores with full service, excluding frozen foods and slow moving items - huge efficiencies for stores – deliveries from only 3 depots - store friendly deliveries § Stoke - opened in February, ramp up continues - handles 16,000 slow moving lines - serves half the country § Waltham Point - in first phase of opening - mirror image of Hams Hall § New Hoddesdon - construction on target § 70% of stock will be delivered from new depots by summer 2004 Supply Chain Depots Operational Fulfilment Frozen Slow Moving Emerald Park Haydock Langlands Park Hams Hall Under Development Status Waltham Point Purchased Extended Refitted Operational In construction Elstree Stone Stoke Size (sq ft) 350,000 500,000 248,000 700,000 690,000 Existing Existing New Hoddesdon In construction Operational 380,000 550,000 Fulfilment Depots which facilitate distribution of chilled, produce and fast moving ambient goods to store Slow moving Two specialist distribution centres using highly automated picking systems enabling them to efficiently pick low volumes of a wide range of up to 16,000 slow moving and bulky products. Page 6 Sainsbury’s Supermarkets Cost savings £m 1000 800 600 400 200 0 2000/01 2001/02 2002/03 2003/04f 2004/05f § £210m delivered in 2002/03, £10m over target § On track to deliver - £250m for 2003/04 - achieving £700m target (raised from £600m) § Extra year added bringing total to £960m by 2004/05 Buying efficiencies Operating costs Total 2000/01 2001/02 25 75 65 85 90 160 2002/03 110 100 210 210 250 460 £m 2003/04 forecast 2004/05 forecast 250 250 960 Page 7 Sainsbury’s Supermarkets Operating margin* VAT inclusive VAT Exclusive % % 3.8 4.1 Change 0.2 0.2 Operating margin:* 2002/03 4.0 4.3 % Operating margin:* 2001/02 Gross margin (0.1) Cost savings - buying efficiencies 0.7 Cost savings - other 0.7 Investment in brand (0.3) Investment in infrastructure (0.8) Progress on all fronts – steady sales growth, double digit profit growth and sustainable improvements in operating margin •Pre StY and exceptional costs Total costs savings delivered were £210m, 1.4% of sales Page 8 Sainsbury’s Supermarkets First for food quality, choice, innovation and service § Continuing to lead on quality - sub-brand sales up 20% - 2,400 new own label lines § Widest food choice in UK § Concept store innovation pipeline - Hazel Grove Retail Launch of the Year - ‘passion for food’ at Bluebird Page 9 Sainsbury’s Supermarkets Non food § Customers want quality non food at affordable prices § Recruited strong team § Focus on home and cookshop and then clothing and kids § In 2003/04 - on target for implementation of around 80 stores with new equipment and look - 220 stores will have new products in existing space this year - Health and Beauty new range in about 80 stores this year § Converted Rugby depot for non food Page 10 Sainsbury’s Bank § Year of outstanding growth § Nearly 600,000 new customer accounts - credit cards, loans and insurance growth - customers taking second and third product § Key metrics sound - accept rates stable - bad debts low - profits maintained, reinvested into business for future § Exciting future growth opportunity in coming years Period when customers last account was opened 120,000 20,000 1 Product 2 Products 100,000 3 Products 15,000 80,000 60,000 10,000 40,000 5,000 20,000 Month opened JV with HBOS, 55% owned by Sainsbury’s, 45% by HBOS Page 11 y.Feb03-Apr03 x.Nov02-Jan03 v.May02-Jul02 w.Aug02-Oct02 t.Nov01-Jan02 u.Feb02-Apr02 r.May01-Jul01 s.Aug01-Oct01 q.Feb01-Apr01 p.Nov00-Jan01 n.May00-Jul00 o.Aug00-Oct00 l.Nov99-Jan00 m.Feb00-Apr00 j.May99-Jul99 k.Aug99-Oct99 i.Feb99-Apr99 h.Nov98-Jan99 f.May98-Jul98 g.Aug98-Oct98 e.Feb98-Apr98 d.Nov97-Jan98 b.May97-Jul97 0 c.Aug97-Oct97 0 No. of customers who have taken 2nd or 3rd products 25,000 a.Feb97-Apr97 No. of customers 140,000 Shaw’s Supermarkets Store locations 20 15 27 23 20 87 27 13 15 87 as at 29 March 2003 23 13 Major regional player – number 2 in New England operating in all six states with more than 20% market share Major competitors – Ahold’s Stop & Shop (29%) - Delhaize’s Hannaford (9%) Page 12 Shaw’s Supermarkets Operating profit Over 5 year - CAGR sales Growth 10% - CAGR operating profit 26% 9.7% 14.6% 196 $m 215 171 129 88 1998/99 1999/00 2000/01 2001/02 Growth excluding Ames 2002/03 11.7% * Before exceptional items and amortisation of goodwill Sales (inc sales tax) 2002/03 $m 2001/02 $m (2) Change LfL growth 4,436 4,385 1.2% (1) 215 196 9.7% Operating margin 4.8% 4.5% Operating profit (1) 0.9% 0.3% pt (1) Before exceptional operating costs and amortisation of goodwill (2) Easter adjusted Page 13 Shaw’s Supermarkets Store estate § Considerable progress on improving estate - further 15% space addition in 2003/04 § Signature store in Prudential Center (Boston) opened § Acquisition opportunities in and around New England Prudential Center store is 40,000 sq ft and offers a wide range of everyday and speciality products Opening figures New openings Shaw’s Ames 2002/03 Actual Actual no. ‘000 sq ft 185 6,261 2003/04 Forecast Forecast no. ‘000 sq ft 185 6,330 2 70 11 2 534 90 (2) (49) - - 21 13 624 [4] 48 [10] 113 Remodels and upgrades [20] - [6] Star Markets rebadged [7] - Closures Net new stores opened Extensions Relocated stores Closing figures Page 14 203 6,330 [11] 191 198 7,258 Group performance Year of major progress § Double digit profit growth – second year running § Improved operating margins and return on capital § Invested significantly in stores, extensions and supply chain - driving future growth and operating efficiencies § Maintained strong balance sheet § Dividend increase of 5% § Growth opportunities - Shaw’s - Sainsbury’s Bank - Sainsbury’s to You - industry consolidation See Appendix page 27 for details of gearing and ROCE Page 15 Appendix Group strategy § Sainsbury’s Supermarkets - implement transformation programme - to differentiate market position through ‘First for Food’ and complementary non-food - restore margins to industry leading levels § Sainsbury’s Bank - exploit brand and in-store advantages to drive rapid growth § Property - unlock value from the portfolio § Shaw’s - drive further organic growth - exploit potential expansion opportunities Appendix Page 1 Group results Sales £18,495m Sainsbury’s Supermarkets Sainsbury’s Bank Shaw’s Supermarkets Operating Profit £752m Sainsbury’s Supermarkets JS Developments Sainsbury’s Bank Shaw’s Supermarkets 2002/03 Sales £m % Sainsbury’s Supermarkets 15,301 Sainsbury’s Bank Shaw’s JS Developments Operating Profit* £m % 83 572 76 183 1 22 3 2,866 15 139 18 145 1 19 3 18,495 100 752 100 * Before exceptional items and amortisation of goodwill Sales £m Sainsbury’s Supermarkets Sainsbury’s Bank Shaw’s JS Developments Continuing Operations 2002/03 2001/02 Inclusive of VAT Exclusive of VAT Inclusive of VAT Exclusive of VAT 15,301 14,258 14,860 13,841 183 183 165 165 2,866 2,844 3,061 3,036 145 145 112 112 18,495 17,430 18,198 17,154 8 8 18,206 17,162 Discontinued Operations Group Total Appendix Page 2 18,495 17,430 Group performance 2002/03 £m 2001/02 £m Change % 18,495 18,198 1.6 Underlying pre tax profit 695 627 10.8 Profit before tax 667 571 16.8 Underlying EPS* 24.2p 21.5p 12.6 15.58p 14.84p 5.0 Sales (inc VAT) - continuing operations DPS *Before exceptional items of £15m (2001/02: £42m) and amortisation of goodwill of £13m (2001/02: £14m) 1998/99 1999/00 2000/01 2001/02 2002/03 % increase 4.02 4.02 4.02 4.02 4.22 5% Final 10.30* 10.30 10.30 10.82 11.36 5% Total 14.32* 14.32 14.32 14.84 15.58 5% Dividend cover 2.03x 1.27x 1.01x 1.28x 1.52x 79% 99% 78% 66% Interim Payout ratio 49% Dividend cover is calculated by dividing the profit for the financial year by equity dividends. The payout ratio is the inverse. * In addition, the final dividend in 1998/99 included a one-off payment of 1p in consideration of the 56 week accounting period The dividend dates: Ex dividend 28 May 2003 (2 June for ADR) Record 30 May 2003 (4 June for ADR) Payment 25 July 2003 (shortly after this) Appendix Page 3 Sainsbury’s Supermarkets Market share by region Scotland 3.2 Total market share 11.4% North East Lancashire 4.3 6.4 Yorkshire 6.9 Wales & Midlands E England West 12.2 12.2 7.6 London 20.4 South South West 15.1 11.2 For 52 weeks to 29 March 2003 Only 50% of the population is within an easy drive of a Sainsbury’s store Total Market London Midlands North East Yorkshire Lancashire South Scotland E.England Wales+W S.West Total Total Sainsbury Spend (£000's) Share of Total Region Spend (£000's) 21,383,620 15,219,900 5,073,396 9,611,477 11,468,340 10,058,710 10,101,570 7,373,612 7,984,336 3,100,798 21.1 15.0 5.0 9.5 11.3 9.9 10.0 7.3 7.9 3.1 4,356,754 1,858,801 219,573 666,099 736,003 1,517,252 325,910 902,897 608,025 348,417 37.8 16.1 1.9 5.8 6.4 13.1 2.8 7.8 5.3 3.0 20.4 12.2 4.3 6.9 6.4 15.1 3.2 12.2 7.6 11.2 101,375,759 100 11,539,731 100 11.4 Source: TNS, Till Roll Appendix Page 4 Share of SSL share total of total region market Sainsbury’s Supermarkets Underlying operating profit* £m Growth 13.3% 671 9.3% 509 1998/99 505 462 1999/00 572 2000/01 2001/02 2002/03 * Before exceptional operating costs 2002/03 £m Sainsbury’s Supermarkets (1) Change £m % 2001/02 £m 572 505 67 13.3 139 137 2 1.5 Sainsbury’s Bank 22 22 - 0.0 JS Developments 19 15 4 26.7 73 10.8 Shaw’s Supermarkets (1) 752 679 (2) (1) Before exceptional operating costs and amortisation of goodwill (2) Continuing operations 2002/03 £m Exceptional operating costs Sainsbury’s Supermarkets 55 Shaw’s Supermarkets 10 Amortisation of goodwill 13 Appendix Page 5 Sainsbury’s Supermarkets performance 2002/03 2001/02 Change LfL growth % % £m £m Sales (inc VAT) - continuing operations 15,301 14,860 3.0 Underlying operating profit (1) pre StY 601 555 8.3 Sainsbury’s to You (29) (50) 42.0 Underlying operating profit (1) 572 505 13.3 (1) Before exceptional operating costs of £55m (2) Including petrol and Easter adjusted LfL growth (including petrol) 5.4 % 2.3 2.2 2.3 0.2 1998/99 1999/00 Appendix Page 6 2000/01 2001/02 2002/03 2.3 (2) Sainsbury’s Supermarkets Customer perception - better at quality, choice and innovation % Differential 80 60 40 Example : amongst customers who shop at both SSL and M&S, 75% selected Sainsbury's as offering outstanding choice of food, versus 49% selecting M&S. 20 M&S Waitrose Safeway 0 Tesco -20 Asda -40 Morrisons -60 Outstanding choice of food Always coming up with new ideas Outstanding quality food Have low prices § Better choice § More new ideas § Outstanding quality food § At a price premium Millward Brown Telephone Survey - Nationally Representative Sample 15.4.02 to 30.3.03 Sample Sizes: M&S – 1383, Waitrose – 424, Safeway – 939, Tesco – 1481, Asda – 1160, Morrisons - 480 Appendix Page 7 Sainsbury’s Supermarkets Quality and Innovation Freefrom and Way to Five were launched in May 2002 Appendix Page 8 Sainsbury’s Supermarkets Improved product ranges 750 lines 150 lines 320 lines 180 lines Taste the difference, our biggest selling brand, launched in November 2000, is our premium range of foods which have all been grown or produced with extra time and attention, In March 2001 we launched our Blue Parrot Café range comprising 150 products developed specifically for children. The range addresses key nutritional concerns and provides comprehensive but clear labelling to allow parents to make an informed choice about the products they buy for their children. Other ranges are Italian, Oriental and Be Good to Yourself. Appendix Page 9 Sainsbury’s Supermarkets Awards International Wine Challenge Supermarket Retailer of the Year Retail Industry Awards Fresh Produce Retailer of the Year, 2nd year running Soil Association Organic Supermarket of the Year Taste the difference, our biggest selling brand, launched in November 2000, is our premium range of foods which have all been grown or produced with extra time and attention, In March 2001 we launched our Blue Parrot Café range comprising 150 products developed specifically for children. The range addresses key nutritional concerns and provides comprehensive but clear labelling to allow parents to make an informed choice about the products they buy for their children. Other ranges are Italian, Oriental and Be Good to Yourself. Appendix Page 10 Sainsbury’s Supermarkets The Grocer 33 – June 2002 to March 2003 Total stores visited 43 32 42 46 42 22 Cheapest full basket £35.69 £35.86 £37.09 £36.70 £37.58 £39.17 Average full basket £36.87 £37.50 £37.78 £38.44 £40.00 £40.49 % price comparison v Sainsbury’s -4.1% -2.5% -1.7% +4.1% +5.3% 20 17 11 16 11 Price Number of full baskets 22 The Grocer 33 confirms 1.7% price difference after promotions against Tesco Source: The Grocer 8 March 2003 Appendix Page 11 Sainsbury’s Supermarkets Price comparison – coffee Range Count Price index (before promotions) 300 250 51 Premium 104.1 123 Standard 102.3 33 Premium 200 150 113 Standard Plus Plus 100 50 0 92 Standard 104 Standard 102.2 3 Economy 1 Economy 100.0 Average index = 102.7 Matched lines Average Price Paid Sainsbury’s average retail price £2.65 Tesco average retail price £2.47 Index of average retails 107.3 Appendix Page 12 Sainsbury’s Supermarkets Customer segments – quality opportunity Quality - £40 billion Other 8.9m households Family - £36 billion Traditional - £21 billion Other Other 9.1m households 5.7m households Other % Quality Driven Family Traditional 14.1 21.9 8.4 58.6 8.7 18.7 14.0 58.6 11.2 11.1 9.0 68.7 Quality Family Less Affluent Family Organics Time Poor Cash Rich Typical Family Foodies Health Conscious New Family Traditional Lads & Lasses Economy Traditional Appendix Page 13 Source: TNS, Till Roll Sainsbury’s Supermarkets Delivering great service § 3 key sales drivers - first for fresh - non food - service § Main focus is checkouts - short queues - more checkouts open - ‘scan and pack’ § 10,000 new jobs in store § Performance improving – 24% shorter queues in 6 weeks Appendix Page 14 Sainsbury’s Supermarkets Nectar § A very promising start - more than 11m customers - excellent take up – 85% customers reconnected - customers earning faster and redeeming more widely § Further steps to success - new mailing programmes underway - major new partners added in June - key to driving sales to StY and Sainsbury’s Bank - confident in future sales potential Four companies create revolutionary loyalty programme Sainsbury's, Barclaycard, Debenhams and BP, 1,800 outlets and Barclaycard purchases. First Quench is to become fifth partner to join in Spring 2003, when cardholders will be able to collect points at 2,000 specialist drinks outlets, including Thresher Wine, Wine Rack, Bottoms Up, Haddows, Victoria Wine and Drinkers Cabin. New partners joining in June 2003 are Vodafone, Ford and Adam’s children’s clothing. Exchangeable for wide range of rewards, shopping at Sainsbury’s (including Petrol and Bank), Argos, McDonalds, Virgin, BMI, Lunn Poly, Blockbuster and Odeon for flights, holidays, restaurant meals, family days out, cinema tickets. Canada - yearly spend Indexed Grocer Spend 126 142 153 Canada - retention 174 114 117 120 123 125 128 129 130 133 109 100 100 1 Indexed Sponsor Attention Rate 2 3 4 5+ 1 2 3 4 5 6 7 8 9 10 11+ number of sponsors visited in the past 12 months (Cross Sponsor Rate) § Yearly spend at the grocery partner increased with multi-sponsor usage § Multi-sponsor behaviour is leading to improved retention of customers Appendix Page 15 Sainsbury’s Supermarkets Supply chain consolidation § Closure dates confirmed for Buntingford and Shire Park depots, making total of 10 depots closed § Rugby conversion complete to handle new non-food ranges § Chile, our third international consolidation depot has opened handling 11 suppliers’ products - better service to stores - lower stock holding for us - lower freight costs Appendix Page 16 Sainsbury’s Supermarkets Sainsbury’s to You § Continued solid progress - losses down from £50m to £29m § Growing market share - total sales up 71% - LfL sales within existing postcodes up 41% § Picking from 82 stores and 1 picking centre, covering 72% of UK housegholds § Reducing costs per order - 46% lower marketing - 27% lower fulfilment § On track for breakeven in second half of 2003/04 Appendix Page 17 Shaw’s Supermarkets Store Modules Wild Harvest shop the world Kosher Italian Appendix Page 18 Shaw’s Supermarkets Store Modules La carte Sushi C Shaw & Co, Coffee Italian Kitchen shop Appendix Page 19 Shaw’s Supermarkets Store Modules Own brand - Signature Appendix Page 20 Sainsbury’s Supermarkets Store information for 2002/03 Openings First Half (14) Bennetts Hill, Birmingham - Local Battersea Park Rd - Local Northfield* Hazel Grove Northgate, Oxford - Local Holloway Road - Local Glasgow, Shawlands Arcade - Local Fenchurch Street - Local Manchester Piccadilly Station - Local Ashton Moss Manchester, Whitworth St - Local Edinburgh, Lothian Road - Local Fulham Broadway Knightsbridge, Brompton Rd – Local First Half Total (including 10 Locals) Second Half (25) High Holborn, Mid City Place - Local Bristol, Dingles Covent Garden, Southampton St - Local Warren Street Devizes Glasgow, Sauchiehall Street - Local Cannon Steet - Local Paddington Basin - Local Wood Green* Derby, Osmaston Glasgow, Queens Street - Local Liverpool, Castle Street - Local London, Mortimer Street - Local Glasgow, Bothwell Street - Local London, Oxford Street - Local Hammersmith Herne Hill - Local Stoke, Royal Doulton Bournemouth, Castle Point (Hampshire Centre)* London, 101 Waterloo Road - Local Loughton London, Victoria Place Shopping Centre - Local Manchester, Deansgate - Local Birmingham, Maypole Bolton* Second Half Total (including 14 Locals) Full Year Total (39) Average Size * replacing a closed store Appendix Page 21 Total sales Date area (sq ft) Apr-02 Apr-02 May-02 Jun-02 Jun-02 Jun-02 Jul-02 Jul-02 Aug-02 Aug-02 Sep-02 Sep-02 Oct-02 Oct-02 3,000 3,000 35,000 40,000 5,000 3,000 3,000 3,000 3,000 50,000 3,000 3,000 13,000 3,000 170,000 Oct-02 Nov-02 Nov-02 Dec-02 Dec-02 Dec-02 Jan-03 Jan-03 Jan-03 Jan-03 Feb-03 Feb-03 Feb-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 Mar-03 3,000 9,000 6,000 12,000 13,000 3,000 5,000 4,000 15,000 34,000 3,000 2,000 4,000 3,000 3,000 9,000 3,000 51,000 51,000 3,000 28,000 5,000 2,000 41,000 50,000 362,000 532,000 13,600 Sainsbury’s Supermarkets Store information for 2002/03 Date Total sales area (sq ft) Closures First Half (1) Northfield* May-02 (25,000) First Half Total Second Half (3) Wood Green* Winton, Bournemouth Bolton* (25,000) Jan-03 Mar-03 Mar-03 (22,000) (16,000) (31,000) Second Half Total (69,000) Full Year Total (4) (94,000) Average Size *Replaced by new store 23,500 Extensions First Half (7) Second Half (22) Full Year Total (29) 96,000 312,000 408,000 Refurbishments First Half (28) Second Half (12) Full Year Total (40) Extension & Refurbishment Total Appendix Page 22 6,000 (2,000) 4,000 412,000 Sainsbury’s Supermarkets Store information for 2003/04 Openings First Half (22) Sq Ft Locals (17) 50,000 Supermarkets and Central (5) 107,000 Forecast First Half Total 157,000 Closures Sq Ft First Half (2) (104,000) Forecast Second Half (21) Locals (8) Supermarkets and Centrals (13) 26,000 341,000 Forecast Second Half Total 367,000 Forecast Second Half Total (4) Forecast Full Year Total (43) 524,000 Forecast Full Year Total (6) Extensions First Half Total (10) 114,000 Forecast Second Half Total (13) 168,000 Forecast Full Year Total (23) 282,000 Appendix Page 23 (78,000) (182,000) Group Profit and Loss Account £m 2002/03 2001/02 17,430 17,162 Turnover excluding VAT and sales tax Continuing operations - operating profit before exceptional costs and amortisation of goodwill Exceptional operating costs Amortisation of goodwill Continuing operations - operating profit Discontinued operations 752 (65) (13) 674 - 679 (38) (14) 627 (2) Operating profit Share of operating profit / (loss) in joint ventures Loss on sale of properties Disposal of operations – discontinued 674 3 (11) 61 625 (1) (4) - Profit on ordinary activities before interest Net interest payable and similar items 727 (60) 620 (49) Underlying profit on ordinary activities before tax* Exceptional items Amortisation of goodwill 695 (15) (13) 627 (42) (14) 667 (206) 571 (200) 461 (7) 371 (7) 454 (298) 364 (285) Profit on ordinary activities before tax Taxation Profit on ordinary activities after tax Equity minority interest Profit for the financial period Equity dividends Retained profit for the financial period Underlying earnings per share* Basic earnings per share 156 24.2p 23.7p * Before exceptional items and amortisation of goodwill Appendix Page 24 79 21.5p 19.1p Group performance Exceptional items 2002/03 £m 2001/02 £m Operating Exceptionals UK – Business Transformation Reorganisation costs Store / depot costs Taste JV closure 8 10 47 15 - 5 55 30 10 - Shaw’s Ames integration costs East Bridgewater depot closure 8 65 (1) 38 Non operating exceptionals Homebase profit on disposal (2) (3) Property losses Net exceptional cost (61) - 11 4 15 42 (1) Cash costs £41m, asset write off £24m (2) Gross cash proceeds – £1.1 bn total deal, total profit £125m (3) Cash proceeds - £130m this year Appendix Page 25 Group performance UK capital expenditure - continuing operations 1,023 1,035 £m 800 705 645 632 1998/99 1999/00 2000/01 2001/02 2002/03 2003/04f Cumulative sales uplifts Post tax real returns Other New stores UK Extensions 23% 13% Extensions Refurbishments 7% 9% Refurbishments Supply chain 1998/99 1999/00 2000/01 2001/02 2002/03 2003/04f £m £m £m £m £m £m Other 120 107 127 191 176 New stores 322 261 291 221 321 Extensions 160* 155 202 210 242 Refurbishments Supply chain Total SSL Shaw’s - 76 29 230 93 30 46 56 171 203 632 645 705 1,023 1,035 800 62 50 149 133 155 280 2 3 7 20 856 1,159 1,197 1,100 Sainsbury’s Bank - 694 695 * total refurbishment and extension and maintenance capital expenditure Appendix Page 26 Group performance Cash flow 2002/03 £m 2001/02 £m Change 10% Underlying EBITDA* 1,135 1,029 Operating cash flow 1,070 1,067 Net debt 1,404 1,156 Gearing 28% 24% 4.0%pt 11.5% 11.1% 0.4%pt 2002/03 £m 2001/02 £m 1,135 1,029 (41) (25) 3 78 Investment in Bank (27) (15) Operating cash flow 1,070 1,067 (566) (515) (1,172) (1,073) 130 218 (538) (303) Sale of business and investments in JV’s 210 (3) ROCE * Before exceptional operating costs Underlying EBITDA* Exceptionals and other Working capital Interest, taxation and dividends Payments for fixed assets Sale of fixed assets Net cash outflow before financing and corporate activity Net cash outflow before financing (328) (306) 80 9 (248) (297) Opening net debt (1,156) (859) Closing net debt (1,404) (1,156) Issue of share capital and non cash movements Increase in net debt * Before exceptional operating costs Appendix Page 27 Group sales area and store numbers 2000/01 2001/02 2002/03 2003/04 Actual Actual Actual Forecast Total Group Sales Area ('000 sq. ft) 13,746 Sainsbury's Supermarkets 6,124 Shaw’s* 14,349 6,261 15,199 6,330 15,823 7,258 Group Total 19,870 20,610 21,529 23,081 6.4% 3.7% 4.5% 7.2% Sainsbury's Supermarkets Shaw’s 453 185 463 185 498 185 535 198 Group Total 638 648 683 733 Increase after Closures Total Group Store Numbers *2000/01 included 344,000 sq. ft. in relation to 19 Grand Union stores at acquisition 2000/01 2001/02 2002/03 2003/04 Actual Actual Actual Forecast Sainsbury's Supermarkets ('000 sq. ft) New stores (including Local's) Extensions/Refurbishments Closures 352 426 (86) 422 467 (286) 532 412 (94) 524 282 (182) Net increase in supermarket sales area 692 % Increase 5.3% New supermarket openings (excl Locals) 14 New Local openings 13 Average size of new supermarkets 22,600 (sq. ft) - excl. Locals 603 4.4% 10 15 37,700 850 5.9% 15 24 30,100 624 4.1% 18 25 24,900 231 50 (144) 70 48 (49) 624 304 - 137 2.2% 5 46,100 69 1.1% 2 35,200 928 15% 13 48,000 Shaw's ('000 sq. ft) New stores* 485 Extensions/Refurbishments/Relocations 24 Closures (181) Net increase in supermarket sales area 328 % Increase 5.8% New openings* 22 Average size of new supermarkets 47,000 (sq. ft) - excl. G.U. *2000/01 including 344,000 sq. ft. in relation to 19 Grand Union stores at acquisition Appendix Page 28 Pensions update § Proactively managed pension deficit and long term liabilities § Schemes well covered, over 120% on Minimum Funding Rate (MFR) basis § Tri annual valuation at 29 March 2003 - estimated profit and loss impact £15m § FRS 17 valuation – post tax deficit of £607m (2002 - £257m) - since year end deficit already reduced by 10% - profit and loss account charge would have been a net £13m higher* * Excluding one-off reductions in FRS17 charge relating to the disposal of Homebase Pro actively managed liabilities 1998 § Deferred Entry to Defined Benefits Scheme until 5 year of service 2001 § Additional voluntary contributions - £15m in 01/02 and 02/03 2002 § Closed DB scheme to new entrants - active membership 1998: 60,000 2002: 30,000 § Wages and salaries policy geared towards performance related bonuses and share options – both non pensionable 2003 § Offered employees a choice – effective from 2003/04 § Increased employee contributions (4.25% to 7%) for final salary benefits § Same employee contributions (4.25%) for career average re-valued benefits § Further reviews dependent on market conditions Appendix Page 29 Broker Forecasts Y/e 2003/04 Y/e 2004/05 House Analyst Updated Recommendation price PBT DPS target (£m) (p) ABN Amro (9) James Collins 21 May 03 Hold 250p Bernstein (10) Mia Kirchgaessner 12 Mar 03 Market perform - BNP Paribas Tim Attenborough 20 May 03 Underperform 235p 754 16.3p 843 17.3p CDC IXIS Jerome Samuel 26 May 03 Add 300p 771 16.3p 869 17.1p Charles Stanley Simon Proctor 28 Feb 03 Hold - 740 16.5p 898 17.5p Cheuvreux Mike Dennis 01 Apr 03 Underperform - 740 16.4p 825 17.5p Citigroup Smith Barney (2) Dave McCarthy / James Anstead 22 May 03 In-line, High Risk 225p 750 16.4p 795 17.2p Commerzbank Juergen Elfers 17 Jan 03 Hold 300p Credit Lyonnais Kien Tan 02 Apr 03 Sell - 748 16.4p 802 17.2p CSFB (3) Andrew Kasoulis 22 May 03 Underperform 200p 735 16.0p 768 16.4p Deutsche Bank (1) Esther Bannister 21 May 03 Hold 200p 735 16.4p 785 17.2p Dresdner Kleinwort Wasserstein (6) Simon Dunn 28 Mar 03 Reduce 220p 725 16.0p 760 16.5p Fortis Bank Jurgen Veenker 03 Apr 03 Reduce - 763 19.2p 904 22.8p Goldman Sachs (7) Nick Jones 22 May 03 In-Line - 760 16.2p 843 16.6p HSBC David Harrington 22 May 03 Reduce 220p 740 15.7p 792 16.0p ING (8) John Kershaw 21 May 03 Hold 220p 750 16.4p 820 17.2p Lehman Bros. Christopher Gower / Nick Coulter 27 Mar 03 Undereview - Merrill Lynch(4) Andrew Fowler 22 May 03 Neutral - 747 15.9p 809 16.7p Morgan Stanley Ben Britz / Caroline Eason 01 Apr 03 Not Rated - 740 17.2p 775 18.1p Numis Securities Mark Hughes 27 Mar 03 Reduce 225p 757 16.3p - - Peel Hunt Robert Brent 30 Jan 03 Hold - 732 16.6p - - Robert W Baird Paul Smiddy 21 May 03 Neutral - 740 16.0p Seymour Pearce Richard Ratner 31 Mar 03 Hold - 700 16.3p SG Securities Nicholas Mora 22 May 03 Hold 250p Teather & Greenwood David Stoddart 22 May 03 Sell - 763 16.4p 799 17.2p UBS Warburg (5) Jonathan Pritchard 21 May 03 Neutral 2 225p 750 16.4p 830 17.2p West LB Philip Dorgan 08 Apr 03 Hold 250p 717 William de Broe Tom Gadsby 02 Oct 02 Hold Footnote: 2003 Institutional Investor Rankings Appendix Page 30 - - - - 16.6p 16.5p - 16.3p 850 17.2p - - - 17.4p - - 792 17.0p - - - 17.0p 15.5p - - 754 16.7p - - TOTAL CONSENSUS 237p 744 16.4p 819 17.3p Total minimum 200p 700 15.5p 760 16.0p Total maximum 300p 771 904 22.8p NB: PBT figures are pre amortisation of goodwill, exceptional costs and non-operating items i.e. £695m in 2002/03 Updated on 28 May 03 750 16.4p PBT DPS (£m) (p) 19.2p - Contacts Lynda Ashton Head of Investor Relations Tel / fax: + 44 (0) 20 7695 7162 lynda.ashton@sainsburys.co.uk Michael Snape Investor Relations Manager Tel / fax: + 44 (0) 20 7695 6227 michael.snape@sainsburys.co.uk www.j-sainsbury.co.uk J Sainsbury plc, 33 Holborn, London EC1N 2HT