Mobile Email

Program Pembudayaan
Komunikasi Elektronik
Sektor Awam
Komunikasi Elektronik
– Mobile Email
26 September 2007
Raduwan Abd Maulud
Ahmad Fauzi Basri
Content
Introduction to Mobile Email
Why We Need Mobile Email
Mobile Email
Windows Mobile
BlackBerry
Push Mail Comparison
Celcom PowerTools
Introduction to
Mobile Email
What is Mobile Mail?
Mobile Email keeps you stay in touch with your
email while you’re away from your office.
‘Push email' technology makes it incredibly easy to
send and receive emails away from your PC.
There's no need to dial up or manually connect.
Your email is automatically sent to your mobile.
Benefits of Mobile Mail?
• Manage email while you're on the move
• Combine mobile email with mobile
internet, personal organiser and a mobile
phone
• Receive email automatically, without having
to manually log on
• Keep up to date by synchronising with your
PC's calendar, memo and tasks
• Choose security from handheld password
control to end-to-end encryption, depending
on the solution you need
Mobile Email : The Fundamental
Corporate
Office
Network
Internet
Internet Mail
Celcom
Network
The Email Servers
The Access Method
The Devices
Basic Mobile Email Connectivity
Firewall
Email Server
•MS Exchange
•Lotus Domino
•Novell Group Wise
•Open Source
Wireless Email Access
Windows Device
INTERNET
CELCOM
3G/GPRS Network
BES Server
For BlackBerry Only
BlackBerry Device
Mobile Email Evolution
Technology roadmap
3.5G / HSDPA
1.8 – 3.6 (7.2) Mbps
3G
384 kbps
GPRS
115 kbps
GSM
9.6 kpbs
Do you know that you can send email via SMS?
Supported devices
for email
Study on Mobile Email
Why we need
Mobile Email?
Limitation on current desktop email
• Slow in responding to Emails
• Limited storage space for emails (due to NOT read)
• Difficult to access Emails from outside the office
• Outlook Web Access (OWA) not always available
• Need to use Yahoo! Or Hotmail instead for email
access outside the office
Now .. sending & receiving
email as simple as SMS!!
Main Screen
Messaging Folder
Email Content
Mobile Email
• Windows Mobile
• BlackBerry
Windows Mobile
Basic Windows Mobile Connectivity
Enterprise’s
MS Exchange 2003
Service Pack 2 or MSE 2007
INTERNET
Device
CELCOM
3G/GPRS Network
• PUSH Mail
• Device : Windows Mobile OS
• Non Windows Mobile using Intellisync software
• Configure at device and Exchange server
Synchronization
1
MS Exchange 2003
Service Pack 2 or
MS Exchange 2007
PUSH TECHNOLOGY
INTERNET
Device
CELCOM Wireless Network
(3G/GPRS)
2
DEVICE TO PC
Supported Devices
Investment To Deploy Windows
Mobile
Investment
Estimated Cost
Current Corporate Email Server
• MS Exchange OR
• Lotus Domino OR
• Novell Group Wise OR
• Open Source
Device
RM1,500 – RM3,888
Monthly Package
- Unlimited data
RM90/mth
Intellisync software
RM650/client for non Windows Mobile OS
device and Email server
BlackBerry
What is BlackBerry?
BlackBerry is a line of mobile e-mail devices and
services from Research In Motion (RIM).
BlackBerry is a complete package that includes
airtime, software and choice of BlackBerry mobile
device.
Two types
1. BlackBerry Enterprise Server (BES)
2. BlackBerry Internet Service (BIS)
Benefits and Features
“ BlackBerry is possibly my most important piece of kit,
definitely equal to my laptop. It’s been godsend to me
I feel that I’ve reclaimed a part of my life”
Paul Cloes, Mobility Channel Development, BT.
Features
Benefits to you and your business
Increase cost efficiency with just one device for
voice and data.
You can carry all the technology you need to
manage your business in the palm of your
hand.
Access to your corporate email while away
from your PC.
Stay connected to your business to your
customers, suppliers, friends and family.
Mail is push to you as it arrives – you don’t
need to pick it up.
Manage and control time with your email
pushed to you, wherever you choose to be.
You can read, reply, forward and create
mail as if you were on your PC.
Increased productivity, business as usual when
you away from your desk.
The BlackBerry devices all have a calendar
capability that sychronises with your PC so you
can time manage whilst on the move.
Become more agile and responsive with your
office at your fingertips.
Compatible with most corporate email server
i.e. Exchange, Lotus and Novell
Based on survey, BlackBerry secure professional
email on the move for 25% per day.
Study on BlackBerry
BES Connectivity
Corporate Data
Center
BES Server
Corporate
Firewall
BlackBerry
Infrastructure
Celcom Wireless
Network
(GPRS/3G/HSDPA)
(RIM)
Internet
Connectivity:
-128Kbps Leased Line
- 2 X VPN Internet
Corporate Email Server:
•Microsoft Exchange
•Lotus Domino
•Group Wise
BlackBerry
Wireless
Device
BIS Connectivity
Back End
BlackBerry
Infrastructure
Celcom Wireless
Network
(GPRS/3G/HSDPA)
(RIM)
Internet
Internet Email Server:
Connectivity:
-128Kbps Leased Line
- 2 X VPN Internet
•OWA
•Internet Mail i.e Yahoo, Gmail etc
• Hosted i.e tmnet, streamyx etc
• Open Source
- POP3, IMAP4
BlackBerry
Wireless
Device
Comparison BES and BIS
FEATURES
BLACKBERRY
INTERNET SERVICE
(BIS)
BLACKBERRY
ENTERPRISE SERVER
(BES)
Need dedicated server
No
Yes
Wireless Calendar
Syncronization
No
Yes
Protocol Support
POP, IMAP, Hotmail, GMail, • MS Exchange
MSN, AOL, CompuServe,
• IBM Lotus Domino
Yahoo and OWA
• Novell GroupWise
Folder Management
No
Yes
Security
Message not encrypted
Message encrypted using
AES and Triple DES
Access multiple external email
mailboxes
Yes
Only when supported by
your service provider
Solution
Internet
Corporate
Send and receive attachments
Yes
Yes
BlackBerry Security
The BlackBerry Enterprise Solution offers two transport encryption options,
the Advanced Encryption Standard (AES) and Triple Data Encryption
Standard (3 DES) encryption, for all data transmitted between the
BlackBerry Enterprise Server and the BlackBerry device.
BlackBerry Devices
BlackBerry Connect
BlackBerry Pearl
BlackBerry 8707v
Available Now
BlackBerry Curve
Investment To Deploy BlackBerry
Investment
BES / Estimated Cost
BIS / Esimated Cost
Current Corporate Email
Server
• MS Exchange OR
• Lotus Domino OR
• Novell Group Wise
• Internet email
• Hosted email
• Open Source
Device
RM1,599 – RM2,288
RM1,599 – RM2,288
Monthly Package
- BBerry Fee and Unlimited
data
RM128/mth
RM98/mth
BlackBerry Server License
and 20 CALs
RM14,300
N/A
BlackBerry Server
RM10,00 – RM15,000
N/A
Comparison on
PUSH Mail
Comparison Email Solutions
VODAFONE
BLACKBERRY
MICROSOFT EMAIL
NOKIA INTELLISYNC
EMAIL
• Run on 2G, 3G, LAN
• Run on 2G, 3G, LAN, WiFi
• Run on 2G, 3G, LAN, WiFi
• Bluetooth (device dependant)
• Bluetooth (device dependant)
• Bluetooth (device dependant)
• IP Wireless Modem
• IP Wireless Modem
• IP Wireless Modem
• Email Server
• Email Server
• Email Server
• Microsoft Exchange, Lotus
Domino, Novell Groupwise
• Need Additional Server
• Microsoft Exchange 2003 (SP1 &
2), Microsoft Exchange 2007
• NO Additional Server required
• NO License Fees required
• Need License Fees
• Model: SELF MANAGED + HOSTED
• Model: SELF MANAGED
• Devices:
• Devices:
• Vodafone Blackberry 8707v
• Blackberry Connect Devices
(Xda IIs, Nokia E61, Palm Treo
650)
• REAL PUSH technology
• Email, Contact, Calendar, Task
• Active Global Address List
• 20 paxs display at a time of
total
• Security features
• Device Lost – Device wipe,
Password
block/change/update, Data
block
• Encryption: Triple DES, AES
• Memory efficient & do not require
additional extended memory
• Windowss Mobile / Smartphones
/ PDA phones
• Symbian (Nokia E61 & SEP900i) &
Palm (Palm Treo 650)
• REAL PUSH technology (MEx2003 SP2,
MEx 2007 & Win Mobile 5.0 AKU2
devices)
• Email, Contact, Calendar, Task
• Active Global Address List
• Max 100 displays at a time of total
• Security features
• Device Lost – Device wipe,
Password block/change/update,
Data block
• Encryption: Triple DES, AES, SSL &
other digital cert.
• Memory efficient (only for ME2007)
but have extended memory capability
(SD/Mini SD, MMC – device
dependant)
• Microsoft Exchange, Lotus
Domino, Novell Groupwise, POP,
XML,
• Need Additional Server
• Need License Fees (One Off)
• Model: SELF MANAGED + HOSTED
• Devices:
• Microsoft Windowss & Non
Windowss Mobile over 650 types
of devices (xda 02, Dopod, HP,
Nokia, SE, etc
• REAL PUSH technology
• Email, Contact, Calendar, Task,
Notes, Program Backup
• Active Global Address List ???
• Security features
• Device Lost – Device wipe,
Password block/change/update,
Data block
• Encryption: Triple DES, AES, SSL
• Memory efficient (with IntelliSync
version 8.0 and have extended
memory (SD/Mini SD, MMC – device
dependant)
Comparison Mobile Email Solutions
EMAIL
OFFERINGS
INTERMEDIARY
SERVER
BES
No
Intermediary
Server
IMS
END-USER
DEVICES
Celcom PowerTools
The Best Corporate Rate in Town
DESCRIPTION
P38 Postpaid Plan
Minimum Usage Fee
(Monthly)
Office Pax (Optional)
- Unlimited FREE Business
Calls within organization
Total Monthly Minimum
Fee
POWER38
(Commitment
Based Plan)
Office Pax
Calls Within organization
(Unlimited)
•Video Call Charges / Min
•Voice Call Charges / Min
•SMS Charges / SMS
FREE
FREE
RM0.05 / SMS
Other Call Charges
•Calls to 013 / 019
•Calls to other network providers
RM0.15 / min
RM0.20 / min
Other SMS Charges
•SMS to 013 / 019
•SMS to other network providers
•International SMS
RM0.05 / SMS
RM0.15 / SMS
RM0.20 / SMS
RM38
Add RM10.00/
month
RM 48
Data Rates
DESCRIPTION
Rate
Options:
• Unlimited 3G
• Unlimited 3.5G
RM 68 / mth
RM 90 / mth
BlackBerry Service Fee
RM 38 / mth
Business Contact
Raduwan Abd Maulud
Business Manager
019-3303505
Email : dwan@celcom.com.my
Celcom Sabah Representative :
Heiron Peter Gom
Account Manager
Regional Sabah Enterprise
019-8811551
heiron@celcom.com.my
Ahmad Fauzi Basri
Business Manager
019-3149667
Email : fauzibasri@celcom.com.my
Thank You
Statement of Confidentiality
“The information included in or with this document, in its entirety, is considered both confidential and proprietary and
may not be copied or disclosed to any third party without the prior written consent from Celcom (M) Berhad.”