Mobile Email

Program Pembudayaan Komunikasi
Elektronik Sektor Awam, INTAN
Komunikasi Elektronik
– Mobile Email
27 Ogos 2007
Content
Introdusction to Email
Why We Need Mobile Email
Mobile Email
Windows Mobile
BlackBerry
Push Mail Comparison
PowerTools
Introduction to Email
What is Electronic Mail (E-mail)
Electronic mail or e-mail, the electronic transmission of messages, letters, and documents. It is commonly
thought of, however, in terms of computer-based message systems where the electronic text file that is
received can be edited, replied to, excerpted, or even pasted into another electronic document that can be
used or manipulated by a word processor, desktop publishing system, or other computer programs.
Messages and other data exchanged between individuals using computers in a network. An e-mail system
allows computer users to send text, graphics, and sometimes sounds and animated images to other users
A system for sending and receiving messages electronically over a computer network, as between
personal computers.
What is Electronic Mail (E-mail)
Historically, electronic mail (or e-mail) referred to any of a number of technologies that allowed people to
send documents to one another through electronic means
The transmission of text messages and optional file attachments over a network. Within an enterprise, users
can send mail to a single recipient or broadcast it to multiple users
First E-Mail On The Internet
In 1971, the first e-mail was typed into the Teletype terminal connected to the Digital Equipment PDP-10 in the
rear of the picture below. The message was transmitted via ARPAnet, the progenitor of the Internet, to the
PDP-10 in front.
ARPAnet
(Advanced Research Projects
Agency NETwork) The
research network funded by
the U.S. Advanced Research
Projects Agency (ARPA)
PDP-10
PDP-10
Dan Murphy, a Digital engineer, took this photo in the Bolt, Beranek and Newman datacenter
Basic Information – An E-mail Mailbox
Basic Information – An E-mail Mailbox
Mobile Email : The Fundamental
Corporate
Office
Network
Internet
Internet Mail
Celcom
Network
The Email Servers
The Access Method
The Devices
Basic Email Connectivity
Fixed and Wireless Email access
Email Server
LAN / WAN / Leased line
INTERNET
CELCOM
3G/GPRS Network
le
i
b
Mo
il
a
Em
Email Server
INTERNET
CELCOM
3G/GPRS Network
Mobile Email Evolution
Technology roadmap
3.5G / HSDPA
1.8 – 3.6 Mbps
3G
384 kbps
GPRS
115 kbps
GSM
9.6 kpbs
Supported devices
for email
Why we need
Mobile Email?
Limitation on current desktop email
• Slow in responding to Emails
• Limited storage space for emails (due to NOT read)
• Difficult to access Emails from outside the office
• Outlook Web Access (OWA) not always available
• Need to use Yahoo! Or Hotmail instead for email
access outside the office
Now .. sending & receiving
email as simple as SMS!!
Main Screen
Messaging Folder
Email Content
Mobile Email
• Windows Mobile
• BlackBerry
Mobile Email Key Pointers
• PULL Email
• PUSH Email
• Corporate Email Server
• Exchange/Lotus/Novell/Open Source
• POP3 and SMTP
• Windows OS Device
• Intellisync sofware
• BlackBerry
• BlackBerry Connect device
Windows Mobile
Basic Windowss Mobile Connectivity
Enterprise’s
MS Exchange 2003
Service Pack 2
INTERNET
Device
CELCOM
3G/GPRS Network
• PUSH Mail
• Device : Windows Mobile OS
• Non Windows Mobile using Intellisync software
• Configure at device and Exchange server
Supported Devices
Synchronization
1
MS Exchange 2003
Service Pack 2 or
MS Exchange 2007
PUSH TECHNOLOGY
INTERNET
Device
CELCOM Wireless Network
(3G/GPRS)
2
DEVICE TO PC
BlackBerry
What is BlackBerry?
BlackBerry is a line of mobile e-mail devices and
services from Research In Motion (RIM).
BlackBerry is a complete package that includes
airtime, software and choice of BlackBerry mobile
device.
Two types
1. BlackBerry Enterprise Service (BES)
2. BlackBerry Internet Service (BIS)
Benefits and Features
“ BlackBerry is possibly my most important piece of kit,
definitely equal to my laptop. It’s been godsend to me
I feel that I’ve reclaimed a part of my life”
Paul Cloes, Mobility Channel Development, BT.
Features
Benefits to you and your business
Increase cost efficiency with just one device for
voice and data.
You can carry all the technology you need to
manage your business in the palm of your
hand.
Access to your corporate email while away
from your PC.
Stay connected to your business to your
customers, suppliers, friends and family.
Mail is push to you as it arrives – you don’t
need to pick it up.
Manage and control time with your email
pushed to you, wherever you choose to be.
You can read, reply, forward and create
mail as if you were on your PC.
Increased productivity, business as usual when
you away from your desk.
The BlackBerry devices all have a calendar
capability that sychronises with your PC so you
can time manage whilst on the move.
Become more agile and responsive with your
office at your fingertips.
Compatible with most corporate email server
i.e. Exchange, Lotus and Novell
Based on survey, BlackBerry secure professional
email on the move for 25% per day.
Basic BlackBerry Connectivity
Corporate Data
Center
BES Server
Corporate
Firewall
BlackBerry
Infrastructure
Celcom Wireless
Network
(GPRS/3G/HSDPA)
(RIM)
Internet
Connectivity:
-128Kbps Leased Line
- 2 X VPN Internet
Corporate Email Server:
•Microsoft Exchange
•Lotus Domino
•Group Wise
BlackBerry
Wireless
Device
BlackBerry Devices
BlackBerry 8707v
BlackBerry Pearl
BlackBerry Connect
Available Now
BlackBerry 8800
BlackBerry Curve
Coming Soon
Comparison on
PUSH Mail
Comparison Email Solutions
VODAFONE
BLACKBERRY
MICROSOFT EMAIL
NOKIA INTELLISYNC
EMAIL
• Run on 2G, 3G, LAN
• Run on 2G, 3G, LAN, WiFi
• Run on 2G, 3G, LAN, WiFi
• Bluetooth (device dependant)
• Bluetooth (device dependant)
• Bluetooth (device dependant)
• IP Wireless Modem
• IP Wireless Modem
• IP Wireless Modem
• Email Server
• Email Server
• Email Server
• Microsoft Exchange, Lotus
Domino, Novell Groupwise
• Need Additional Server
• Microsoft Exchange 2003 (SP1 &
2), Microsoft Exchange 2007
• NO Additional Server required
• NO License Fees required
• Need License Fees
• Model: SELF MANAGED + HOSTED
• Model: SELF MANAGED
• Devices:
• Devices:
• Vodafone Blackberry 8707v
• Blackberry Connect Devices
(Xda IIs, Nokia E61, Palm Treo
650)
• REAL PUSH technology
• Email, Contact, Calendar, Task
• Active Global Address List
• 20 paxs display at a time of
total
• Security features
• Device Lost – Device wipe,
Password
block/change/update, Data
block
• Encryption: Triple DES, AES
• Memory efficient & do not require
additional extended memory
• Windowss Mobile / Smartphones
/ Pdaphones
• Symbian (Nokia E61 & SEP900i) &
Palm (Palm Treo 650)
• REAL PUSH technology (MEx2003 SP2,
MEx 2007 & Win Mobile 5.0 AKU2
devices)
• Email, Contact, Calendar, Task
• Active Global Address List
• Max 100 displays at a time of total
• Security features
• Device Lost – Device wipe,
Password block/change/update,
Data block
• Encryption: Triple DES, AES, SSL &
other digital cert.
• Memory efficient (only for ME2007)
but have extended memory capability
(SD/Mini SD, MMC – device
dependant)
• Microsoft Exchange, Lotus
Domino, Novell Groupwise, POP,
XML,
• Need Additional Server
• Need License Fees (One Off)
• Model: SELF MANAGED + HOSTED
• Devices:
• Microsoft Windowss & Non
Windowss Mobile over 650 types
of devices (xda 02, Dopod, HP,
Nokia, SE, etc
• REAL PUSH technology
• Email, Contact, Calendar, Task,
Notes, Program Backup
• Active Global Address List ???
• Security features
• Device Lost – Device wipe,
Password block/change/update,
Data block
• Encryption: Triple DES, AES, SSL
• Memory efficient (with IntelliSync
version 8.0 and have extended
memory (SD/Mini SD, MMC – device
dependant)
Comparison Email Solutions
EMAIL
OFFERINGS
INTERMEDIARY
SERVER
BES
No
Intermediary
Server
IMS
END-USER
DEVICES
Celcom PowerTools
The Best Corporate Rate in Town
DESCRIPTION
P38 Postpaid Plan
Minimum Usage Fee
(Monthly)
Office Pax (Optional)
- Unlimited FREE Business
Calls within organization
Total Monthly Minimum
Fee
POWER38
(Commitment
Based Plan)
Office Pax
Calls Within organization
(Unlimited)
•Video Call Charges / Min
•Voice Call Charges / Min
•SMS Charges / SMS
FREE
FREE
RM0.05 / SMS
Other Call Charges
•Calls to 013 / 019
•Calls to other network providers
RM0.15 / min
RM0.20 / min
Other SMS Charges
•SMS to 013 / 019
•SMS to other network providers
•International SMS
RM0.05 / SMS
RM0.15 / SMS
RM0.20 / SMS
RM38
Add RM10.00/
month
RM 48
Data Rates
DESCRIPTION
Rate
• Unlimited 3G
• Unlimited 3.5G
RM 68 / mth
RM 90 / mth
BlackBerry Service Fee
RM 38 / mth
Business Contact
Raduwan Abd Maulud
Ahmad Fauzi Basri
Business Manager
019-3303505
Email : dwan@celcom.com.my
Business Manager
019-3149667
Email : fauzibasri@celcom.com.my
Thank You
Statement of Confidentiality
“The information included in or with this document, in its entirety, is considered both confidential and proprietary and
may not be copied or disclosed to any third party without the prior written consent from Celcom (M) Berhad.”