Login and General Help

Transcription

Login and General Help
User Guide
December 16, 2013
Crew Communication System
Pilot’s User Guide: Login and General Help
Table of Contents
CCS overview ..................................................................................................... 3
CMS screens ....................................................................................................... 3
Software requirements for CCS ........................................................................... 3
Print capabilities .................................................................................................. 4
CCS access and login ......................................................................................... 4
Change CCS password procedure ...................................................................... 7
Change company password L-CAL procedure .................................................. 10
Change company password L-UAL procedure .................................................. 13
Scheduled outages............................................................................................ 16
Additional login help .......................................................................................... 17
2
CCS overview
The Crew Communications System (CCS) is a Web-based application accessible
from the Internet. It is a central portal used to access information and
applications for United pilots in their daily work.
Through CCS, pilots will be able to access scheduling systems, weather
applications, flight planning systems, training platforms, company
communications, and much more using a single, convenient login. CCS was
selected as the end-state system for United pilots because of its user-friendly
interface.
CMS screens
Some of the transactions in CCS are web presentations of the CMS application.
This is important to know because of how the screens are navigated. There are
function keys at the top and bottom of each screen: [F1-F24], [ENTER], [RESET]
,CLEAR], and [REFRESH]. The [NOT REQUESTED SCREEN] button is used to
clear erroneous displays. You must use the mouse and click the buttons on the
screen to execute desired functions. Using the buttons on the keyboard to
execute these functions and commands will result in either no action or an error.
When required, use the mouse to click in a desired field and use the keyboard to
type information. Then use the mouse to click the [ENTER] or other button on the
screen.
Software requirements for CCS
CCS is specifically designed to support Internet Explorer 7 and higher.
Additionally, the following unsupported browsers have been shown to be
compatible with CCS:

Firefox 3.0 or higher

Safari
3

Google Chrome

CCS Mobile View (requires a mobile device with a data plan and web
browser).
Print capabilities
You may print any screen in CCS by pressing CTRL+P on the keyboard or by
selecting File > Print on the screen and pressing Enter on the keyboard or
clicking the Print button on the screen.
CCS access and login
Step
1
Action
Begin by navigating to CCS.
To access CCS your computer must be connected to the United
network or the Internet.
2

Navigate to http://ccs.ual.com; or

Click the CCS icon on the desktop of any computer in your
bases or flight planning areas; or

Access CCS from the Flight Ops section of Flying Together
(Flying Together > Flight Ops)
The CCS Login Screen displays.
4
3
In the Login ID field, enter u followed by your 6 digit file number.
Use the mouse or tab to the next field.
4
In the Company Password field, enter your Flying Together password.
Your password cannot contain special characters (eg. !, $, #, &). If it
does, please change it before logging in. You can do this at the login
screen by clicking the Change Company password link.
Use the mouse, or tab to the next field.
5
In the CCS Password field, enter your CCS password.
The first time you log into CCS the password is CMSMMMYY.MMM =
Month of birth (Jan, Mar, Apr) and YY = Year of birth (78, 44, 65). So
if your birthday is February 4, 1965, you would enter CMSFEB65.
You will be prompted to change this password after the initial login.
6
Press the Enter key, or click the Login button.
7
The CCS Home Screen displays.
5
8
You have successfully logged into CCS.
End of Procedure.
6
Change CCS password procedure
Step
Action
1
2
Enter your Login ID, Company Password, CCS Password, and click
the Change CCS Password link. Do not press Enter or click the Login
button, this will take you directly to the CCS Home screen.
3
The Change CCS Password screen displays.
7
4
Complete the information in the fields by repeating the same steps
you used to login. Enter your Login ID, Company Password, and
current CCS Password.
5
Enter a new password in the New CCS Password field. Enter the
same (new) password in the Verify CCS Password field.
Password criteria:
1. Exactly 8 characters in length;
2. Alphanumeric (no special characters);
3. Cannot have 3 of the same characters; and
4. Cannot use the previous 10 passwords.
8
6
Press the Enter key or click the Login & Change CCS Password
button.
7
The CCS Home Screen screen displays.
8
You have successfully changed your CCS password.
End of Procedure.
9
Change company password L-CAL procedure
Step
Action
1
2
Enter your current Login ID, Company Password, and CCS Password.
Click the Change Company Password L-CAL link. Do not press Enter
or click the Login button, this will take you directly to the CCS Home
screen.
3
The Change Company Password screen displays.
10
4
Complete the information in the fields by repeating the same steps
you used to login. Enter your Login ID, Company Password, and
current CCS Password.
5
Enter a new 8 character password in the New Company Password
field. Enter the same (new) password in the Verify Company
Password field. This cannot be a previously used password.
11
6
Press the Enter key or click the Login & Change Company Password
button.
7
The CCS Home Screen screen displays.
8
You have successfully changed your L-CAL Company password.
End of Procedure.
12
Change company password L-UAL procedure
Step
Action
1
2
Enter your current Login ID, Company Password, and CCS Password.
Click the Change Company Password L-UAL link. Do not press Enter
or click the Login button, this will take you directly to the CCS Home
screen.
3
The Log In to United Airlines - Identity Manager screen displays.
13
4
Enter your employee number in the User ID field. Enter your current
password in the Password field and click the Login button.
5
The Change United Password screen displays.
14
6
Enter a new company password in the Create a new Password field.
Enter the same (new) password in the Confirm your new Password
Password field. The password must meet the criteria listed on the
screen.
Press the Enter key or click the Change Password button.
7
The CCS Home Screen displays.
8
You have successfully changed your L-UAL company password.
End of Procedure.
15
Scheduled outages
Step
Action
1
2
To view scheduled outages, click the Check scheduled outages link.
3
The Scheduled Outages screen displays.
4
You have successfully viewed scheduled outages.
End of Procedure.
16
Additional login help
Step
Action
1
2
To access additional login help, click the Additional Login Help link.
3
The Account support screen displays.
17
4
Contact the United Service Desk for additional Information.
Domestic 847-700-5800 (Toll Free: 800-255-5801)
International 001-847-700-5800
End of Procedure.
18

Login and General Help

Transcription

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