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EMC Network - HTLC Network Group
www.emcnetwork.com - info@emcnetwork.com EMC Network Milano Via T. da Cazzaniga 9/6, 20121 Milano, Italy Roma Via Camerata Picena 385, 00138 Roma, Italy Chiasso Corso San Gottardo 14 6830 Chiasso, Switzerland DISCLAIMER EMC Network has taken all reasonable measures to ensure that material contained in this document is correct. However, EMC Network gives no warranty and accepts no responsibility for the accuracy or the completeness of the material. About Us We are part of a group in business for over 40 years. Our team is composed exclusively of highly qualified professionals, committed with enthusiasm and passion to meet your needs. Choosing us means optimizing the time through careful planning which reduces risk and increases efficiency and simultaneously reduce costs while continuing to have the utmost attention to every detail. Our mission is your satisfaction, is to suit your needs, to solve all your demands with professionalism and accuracy. 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Tunis Resource Guide Introduction & City Areas...............................................................................................8 Airport Information......................................................................................................10 Baby Sitting & Maid Services........................................................................................11 Banking Services............................................................................................................12 Bookshops & Libraries..................................................................................................13 Cinemas & Theatres......................................................................................................14 Embassies - Consulates..................................................................................................15 Expat & Support Groups...............................................................................................17 Groceries & Supermarkets.............................................................................................18 Holidays & Festivities....................................................................................................19 Hospital & Medical Services..........................................................................................20 International Schools.....................................................................................................23 Internet Cafés................................................................................................................24 Museums and Historical Sites........................................................................................25 Parks..............................................................................................................................26 Pharmacies....................................................................................................................27 Police Stations...............................................................................................................28 Postal Services................................................................................................................29 Public Transport............................................................................................................29 Pubs - Clubs..................................................................................................................31 Religious Associations....................................................................................................32 Restaurants....................................................................................................................33 Shopping.......................................................................................................................34 Sport & Leisure.............................................................................................................35 Useful Numbers............................................................................................................36 Utilities..........................................................................................................................37 FAQ..............................................................................................................................39 Tunis Resource Guide Situated on a large Mediterranean Sea gulf (the Gulf of Tunis), behind the Lake of Tunis and the port of La Goulette (Halq al Wadi), the city extends along the coastal plain and the hills that surround it. At the centre of more modern development (from the colonial era and later) lies the old medina. Beyond this district lie the suburbs of Carthage, La Marsa, and Sidi Bou Said. Just through the Sea Gate (also known as the Bab el Bahr and the Porte de France) begins the modern city, or Ville Nouvelle, transversed by the grand Avenue Habib Bourguiba (often referred to by popular press and travel guides as “the Tunisian Champs-Élysées”), where the colonial-era buildings provide a clear contrast to smaller, older structures. The expansion of the Tunisian economy in recent decades is reflected in the booming development of the outer city where one can see clearly the social challenges brought about by rapid modernization in Tunisia. City Overview Tunis, the capital and largest city of Tunisia, has a population of approximately 1.7 Million people. There is the old town called “El Medina”, where you can find shops that sell traditional items, you can also find the market where they sell Tunisian suits as well as gold and silver jewellery. In the centre of more modern development (colonial era and after) lies the old medina. Beyond this section lie the suburbs of Carthage, La Marsa, and Sidi Bou Said. The medina is found at the centre of the city: a dense agglomeration of alleys and covered passages, full of intense scents and colours, boisterous and active trade, a surfeit of goods on offer ranging from leather, plastic, tin to the finest filigree, tourist souvenirs and the works of tiny crafts shops. Just through the Sea Gate (also known as the Bab el Bahr and the Porte de France) the modern city begins, or Ville Nouvelle, transversed by the grand Avenue Habib Bourguiba (often referred to by popular press and travel guides as “the Tunisian Champs-Élysées”), where the colonial-era buildings provide a clear contrast to smaller, older structures. Tunisia Facts Population:10,589,025 National status: Republic Currency: Lira turca ( TLY ) Time zone: UTC +1 Main airports: International Airport Tunis-Carthage As the capital city of the country, Tunis is the center of Tunisian commercial activity, as well as the focus of political and administrative life in the country. The expansion of the Tunisian economy in the last decades is reflected in the booming development of the outer city where one can see clearly the social challenges brought about by rapid modernization in Tunisia. 8 Tunis Resource Guide City Areas Tunis, the vibrant yet laid-back capital of Tunisia, has managed to hold on to its own identity, where most other Tunisian cities sold their soul to tourism long ago. Here the street scene is decidedly Tunisian: old men with red chéchias (scullcaps) and a bunch of jasmin blossoms behind their ear watch the young go past in jeans and shirts. The culture is Arab and African, but with so much coastline also clearly Mediterranean, traditions run strong and yet Tunisians are more liberated than their North African neighbours, and their Arabic is constantly interspersed with French. The city centre is even physically divided in two distinct quarters: the old Arab medina and the ville nouvelle (new town) created in colonial times by the French. All roads lead to Rome, but in the Tunis medina they all seem to lead to the Zeytouna Mosque, built in 732AD. Founded by Arabs in the 8th century around the vast mosque, it is one of North Africa’s most stunning medinas. The complicated maze of alleys and souks (markets), hiding a wealth of Islamic monuments, is the city’s historic and spiritual heart. The main artery of the new town is the elegant avenue Habib Bourguiba, with its well-kept palm trees, café-terraces and patisseries. The contrast with the medina could not be greater: European-style boulevards, white colonial architecture, the hubbub of offices and young people going to the movies or shopping for casual wear. In the suburbs are the ruins of the once wealthy Phoenician-Roman city of Carthage, founded by the legendary Dido in 814BC, who Virgil involved in a romance with Aeneas, which drove her to suicide. This is the city of the great military leader Hannibal who crossed the Alps with his elephants. Nearby is Tunisia’s most beautiful village, Sidi Bou Said, which inspired and still inspires many artists, and La Marsa with its gorgeous whitesand beaches. Tunis Resource Guide 9 Airport Information Tunis Carthage airport serves the capital city of Tunis, and is the largest in the country. The airport offers a wide range of international connections, primarily with Europe, but also to Asia, the Middle East, and North America. The airport is located 4 km from the city centre, and is accessible by the major transport routes. International Airport Tunis-Carthage BP 137 et 147 Tel.: 71 754 000; 71 755 000; 71 288 000 http://www.oaca.nat.tn/english/index_public_eng_org.htm TRANSPORT TO AND FROM CITY CENTER The following transport means are located in front of the airport: Bus Bus n. 35 (yellow bus) Station Tunis Marine - Airport Tunis Carthage Ticket fare: TND 0.760 From 6:30 am to 9 p.m. every 30 minutes Journey time: approximately 30 minutes Airport Shuttle The TUT bus company operates an airport shuttle every 15 minutes. Seating is guaranteed. Ticket fare: TND 1.100 Journey time: approximately 30 minutes Taxi In Tunis there are two types of taxis: the yellow taxis with metered rates serving the local urban and suburban areas, and the large taxis known as Grand Taxis, more expensive, which can be rented on an hourly or daily rate basis and can be found at the airport, ports and larger resort hotels. Yellow taxis are available 24 hours within Tunis. A metered fare is the norm with a minimum flag down fee added. From the airport, there is a surcharge for luggage. Another surcharge applies after 9:30 p.m. for all fares within the city. RENT-A-CAR Europcar Tel.: +216 71 233 411 Fax: +216 71 941 185 Anouar Rent A Car Rue 8612 - Impasse N°2- Z.I. Charghia I Tel.: +216 71 350 617; 71 352 481 Fax: +216 71 255 024 Mobile: 98 327 597 Email: info@tunisiarentacar.com YasmineCar Tel. /Fax: +216 71 848 185 Email: info@yasminecar.net 10 Airport Hotels Abou Nawes Tunis 5* 355 Place des Droits de l’homme Av. Mohamed V Tel.: +216 71 350 355 Fax: +216 71 352 992 Telex: 15577 / 15434 www.abounawas.com.tn L’Africa Meridien 5* N50, av. H. Bourguiba Tel.: +216 71 347 477 Fax: +216 71 347 432 Telex: 15 536 Sheraton Tunis Hotel & Towers 5* Avenue de la Ligue Arabe Tel.: +216 71 782 100 Fax: +216 71 782 208 reservations.01483@sheraton.com Abou Nawas El Mechtel 4* Av. Ouled Haffouz Tel.: +216 71 783 200 Fax: +216 71 784 758 www.abounawas.com.tn Hotel Golden Tulip 5* Les Cotes de Carthage Avenue de la Promenade, B.P 606, 2078 La Marsa Tunis, Tunisia Tel: +216 71 913 000 Fax: +216 71 912 812 Hotel Barcelo Thalasso 5* Les Cotes de Carthage BP 720 La Marsa-Gammarth 2070 ,Tunisia Tel: +216 71 910 111 Fax: +216 71 910 666 Regency Tunis Hotel5* (Ex: Renaissance) Les Cotes de Carthage Tel: +216 71 91 09 00 Fax: +216 71 91 20 2 Tunis Resource Guide Babysitting Your Local Counsellor can assist you in sourcing candidates with references for you to interview. Household help is readily affordable in Tunisia and even those on a modest income often hire the services of a maid. Daily or weekly cleaning of your house is sometimes done by the the doorman’s wife or by her relatives. Or you can get help from your neighbors. To ensure the safety of yourself and your belongings, when hiring someone new, you would be well advised to use referrals from friends and colleagues. Maids are paid on a daily basis, not hourly. Companies specializing in house cleaning are usually used after renovation or decoration and for furniture and carpet cleaning purposes. Babysitting and Cleaning Agencies Farah Services emploi_farahservices@yahoo.com Tel: +216 71.341.296 / 21.299.443 Tunis Resource Guide 11 Banking Monday to Thursday: 08.00 – 16.00 / Friday: 08.00 – 12.00 & 14.00 – 16.00. There are different kinds of accounts available for expats in Tunisia: foreign account, currency account, convertible dinars accounts. To open an account a copy of your passport is required; and for special accounts a utility bill (electricity or water) is also needed. Residents have the benefit of the possibility of a credit card, non-residents do not. Popular banks Banque International Arabe de Tunis (B.I.A.T): www.biat.com.tn Main Branches : Address: 2 France Street, and 1 Jamel Abdennaceur Street, 1001 Tunis. Tel: +216 71320676 Fax: +216 71321700 Email: biat13.tunisjamelabdenanaceur@biat.com.tn Address : 16 7 November Street, 2070 la Marsa Tel : +216 71774040 Fax: +216 71774084 Email: biatb6.lamarsa@biat. com.tn Address : Abdelaziz El saoud Street, 2092 EL Manar 2 Tel: +216 70860844 Fax: +216 70860833 biat06.tunismanar@biat.com.tn Banque de l’Habitat (B.H): www.bh.com.tn Main Branches: Address:H.Bourguiba Street, 2070 la Marsa Tel: +216 71 775 777 Fax: +216 71 749 111 Address: 23, Carthage Street, 1000 Tunis Tel : +216 71 353 677 Fax : +216 71 352 993 Société Tunisienne de Banque (S.T.B): www.stb.com.tn Main Branches: Address : Hedi Nouira Street, 1001 Tunis Tel: +216 71 340 162 Fax: +216 71 350 497 Address: Soula Center - 2092 El Manar II Tel: +216 71 883 511 Fax: +216 71 883 759 Address: 85, Hédi Chaker Street, Tunis Tel : +216 71 846 219 Fax : +216 71 846 631 Union International des Banques (U.I.B): www.uib.com.tn Main Branches: Address: 65, H. Bourguiba Street 1001 Tunis Tel. : +216 71 120 333 Fax : +216 71 120 313 Address: Yousser Residence, Hédi Nouira Street. 9149 Ennacer II Tel. : +216 70 830 488 Fax : +216 70 830 573 Address: 48, Kheireddine Pacha Street, 1002 Tunis Tel.: +216 71 901 256 Fax : +216 71 900 599: 12 Tunis Resource Guide Bookshops and Libraries Generally, there is a library in each embassy, for example, at the French embassy they have a cultural centre that contains a library, the same applies for the other embassies, German, Spanish, Italian, etc In each area of Tunis, there are one or two bookshops, and the books are available in original language. There are also bookshops that sell old books. Libraries Bookshops The American Embassy: Address: Berges Du lac. Bookshop Clairefontaine 4, Alger Street, Tunis. Tel: +216 71 255 366 Amedeast: 22 rue Al Amine Al Abassi, Cite Jardins 1002, Tunis-Belvédère. Tel : (216) 71 790-559 Médiathèque Charles-de-Gaulle : Address : 22, Paris Street - Tunis Tel : +216 71 342 732 Fax : +216 71 258 608 Email : mediatheque.doc@ifctunisie.org The British Council Address: 87 Avenue Mohamed V 1002 Tunis Belvédère Tel: +21671 84 85 88 Fax: +21671 89 30 66 Email: info@tn.britishcouncil.org Tunis Resource Guide Bookshop Clairefontaine 17; A. El Ansari Street, El Menzah IV Tel: +216 71 237 567 Bookshop Cairefontaine in front of Lycee Caillou (The french school) – La Marsa Tel: +216 71 740 213 Bookshop Fahrenheit 451 Habib Bourguiba Street, Carthage 2016. Email: farenheitcarthage@yahoo.com Tel: +216 71 733 676 Bookshop El Moez 23, El Moez Street, El Menzah. Tel: +216 71 238 270 13 Cinemas & Theatres The main theatre: Théâtre municipal de Tunis, Theater of Carthage (only in summer), Le Colisé, 4éme Art, Al Hambra (La Marsa). The main cinemas are: Hambra, ABC, Colisé, Capitole, Africa, Hannibal, Amilcar, Parnasse, Rio. No one show films in the original language, all films are in French except the Arabic ones. There are no multi-screen cinemas in Tunisia, however there are many cinemas close to each other in the capital. You can either access this link: http://www.cinematunisien.com or Check the local newspaper LaPresse; website: www.lapresse.tn. THEATRES CINE JEMIL Address : 2091, Menzah 6, Ariana Tel. : +216 71 23 23 10 Palais du Théâtre 58, Place Halfaouine B.P 183 Bab Souika 1006 Tunis Tél. +216 71 56 56 93; fax +216 71 56 56 40 LE MONDIAL Address : 10, rue Ibn Khaldoun 1000, Tunis Tel. : +216 71 34 01 58 Fax. : +216 71 34 01 58 Théâtre Municipal de Tunis Tel: +216 71 25 94 99 Quatrième Art 27, Avenue de paris 1000 Tunis Tunisia Tel. +216 71 35 17 83; Fax +216 71 33 38 71 www.theatrenational-tn.com theatrenationalt@yahoo.fr CINEMA 7EME ART Address : 12, r.ue de Marseille 1001, Tunis République, Tunis Tel. : +216 71 34 47 55 Fax. : +216 71 35 43 11 PARNASSE Address : Av. Habib Bourguiba 1001, Tunis République, Tunis Tel. : +216 71 35 35 13 Fax. : +216 71 35 39 53 PALACE Address : 54, av. Habib Bourguiba 1001, Tunis République, Tunis Tel. : +216 71 34 47 55 ABC Address : Rue Ibn Khaldoun 1001, Tunis République, TUNIS Tel. : +216 71 33 63 60 ALHAMBRA Address : Zéphyr 2078, Marsa Safsaf, Tunis Tel. : +216 71 98 09 60 Fax. : +216 71 98 09 66 AMILCAR Address : Centre Alyssa 2092, Manar II, Tunis Tel. : +216 71 88 48 90 14 Tunis Resource Guide Embassies and Consulates Argentina Argentine Embassy 10, Rue Hassan El Houssein 1004 - El Menzah IV B.P. No. 9, 1002 Tunis - Belvedere Tunis Tel. +216 71 231-222 / 71 767-430 email: etune@emb_argentina.intl.tn Austria Austrian Embassy 16, rue Ibn Hamdis BP 23 El Menzah I 1004 Tunis Tunisia Tel. +216 (71) 75 10 91 / (71) 75 10 94 email: tunis-ob@bmaa.gv.at Belgium Belgian Embassy Rue du 1er juin, 47 B.P. 24 1002 Tunis Belv?d?re Tunisia Tel: +216 (71) 781.655 / (71) 785.497 email: Tunis@diplobel.org Brazil Brazilian Embassy 5, Rue Suf?tula Mutuelleville B.P. 83 1002 Tunis - Belvedere Tunisia Tel: +216 7189-3569 / 4607 email: brasemb.tunis@gnet.tn Bulgaria Bulgarian Embassy 5, rue Ryhane Cit Mahrajene P.O.Box 6 1082 Tunis Tunisia Tel: +216 (1) 798-962 / (1) 796-182 email: bgtunis.amb@planet.tn Canada Canadian Embassy 3 rue du Senegal Place d’Afrique, P.O. Box 31 Tunis-Belvedere 1002 Tunisia Tel: +216 71 104 000 email: tunis@dfait-maeci.gc.ca Tunis Resource Guide China Chinese Embassy 22, Rue Dr. Burnet Tunis 1002 Tunisia Tel: +216 71780064 email: chinaemb_tn@mfa.gov.cn Cuba Cuban Embassy 1 Rue Amilcar El Menzah VII 1004 Tunis Tunisia Tel: +216 1 767 235 / 1 766 459 email: embacuba@planet.tn Czech Republic Czech Embassy 98, rue de Palestine Tunis - Belvedere 1002 Tunisia Tel: +216 71781916 / 71780456 email: tunis@embassy.mzv.cz Egypt Egyptian Embassy 8007 Street Avenue Mohamed V City Montplaisir P.O. Box 191 1002 Tunis-Belvedare Tunisia Tel: +(216) 71800447/ 71792233 / 71791181 email: egyembassy.tunis@planet.tn Finland Finnish Embassy 61 Avenue Habib Bourguiba 2016 Carthage Tunis Tunisia Tel. +216 71-721 610 / +216 71-721 700 email: fin.amb@finland.intl.tn France French Embassy 2 Place de l’Ind?pendance 1000 Tunis Tunisia Tel: +216 (71) 105 111 / (71) 105 000 (Consul) email: courrier@ambafrance-tn.org Germany German Embassy 1, Rue el Hamra B.P. 35 Mutuelleville Tunis (Belv?d?re) Tunisia Tel: +216 (71) 78 64 55 Greece Greek Embassy 6, rue Saint Fulgence 1082 Tunis Tunisia Tel: +216 71 288411 / 890 +216 71 288608 Hungary Hungarian Embassy 12, Rue Achtart 1082.Nord-Hilton B.P 572 Tunis, Cit Mahrajen Tunisia Tel: +216 216 71-78-05-44 +216 216 71-78-48-49 email: huembtun@planet.tn India Indian Embassy 4, Place Didon Notre Dame Tunis Tunisia Tel: +216 71-787819 +216 71-790968 email: embassy.india@email.ati.tn Indonesia Indonesian Embassy Du Lac Malaren - Du Lac Oubeira No. 15 Berges du Lac BP 63 El-Menzah 1004 Tunis Tunisia Tel: +216 (71) 860-377 +216 (71) 860-702 email: kbritun@gnet.tn Iraq Iraqi Embassy Tunis Tunisia Tel: +216 71962480 +216 71962449 email: tunemb@iraqmofamail.net 15 Italy Italian Embassy 3, Rue de Russie 1002 Tunis Tunisia Tel: +216 71321811 email: ambitalia.tun@Email.ati.tn Japan Japanese Embassy 9 Rue Apollo XI B.P. 163, Cite Mahrajene 1082 Tunis Tunisia Tel: +216 (71) 791-251 +216 (71) 792-363 Jordan Jordanian Embassy 10 Nahj Al Shankiti/ Mitwal Fils 1002 Tunis Tunisia Tel: +216 71 785829 +216 71 780875 email: emb.jordan@planet.tn Malta Maltese Embassy 5 Rue Achart, Nord Hilton 1082 Tunis Tunisia Tel: +216 (71) 847048 email: ambassade.malte@planet.tn Marocco Moroccan Embassy 39, Rue du 1er Juin Mutuelle Ville 1002 Tunis Tunisia Tel: +216 71 783 801 +216 71 782 775 email: sifamatunis@emb_maroc.intl.tn The Netherlands Netherlands Embassy 6-8, Rue Meycen Bo?te Postale 47 1082 Cit? Mahrajane Tunis Tel: +216 71797724 email: nlgovtun@planet.tn Oman Omani Embassy 129 Avenue Jughurth Mutuelleville 1002 Tunis Tunisia Tel: +216 1 791 655 +216 1 792 912 email: ambassad.oman@planet.tn 16 Pakistan Pakistani Embassy 7, Rue Ali Ibn Abi Taleb El Menzah VI P. B. No.142 2091 Tunis Tunisia Tel: +216 71 234 366 +216 71 230 783 email: parep@pakemb.intl.tn Senegal Senegalese Embassy 122, Avenue de la Libert P.O. Box 6392 Hay Andelouse Gargaresh Tunis Tunisia Tel: +216 (71) 802 397 +216 (71) 842 300 Poland Polish Embassy 5, Impasse No 1 Rue de Cordoue 2092 El Manar I Tunis Tunisia Tel: +216 71 873 837 +216 71 874 843 email: amb-pologne@email.ati.tn Swiss Embassy Immeuble Stramica Lot 11.02.02.A/UD Bote postale 56 1053 Les Berges du Lac Tunis Tunisia Tel: +216 71 962 997 +216 71 965 446 (Visa) email: vertretung@tun.rep.admin.ch Portugal Portuguese Embassy 2, Rue Suf?tula 1002 Tunis Belv?dere Tunisia Tel: +216 71 893 981 +216 71 788 189 Qatar Qatari Embassy 2, Rue Dr. Burnet P.O.Box 29 1002 Tunis - Belvederre Tunisia Tel: +216 71 849600 +216 71 287834 email: tunis@mofa.gov.qa Romania Romanian Embassy 18, Avenue d’Afrique El Menzah V BP-57 1004 Tunis Tunisia Tel: +216 71-766.926 email: ambroum@planet.tn Swiss Ukraine Ukrainian Embassy 7, rue Saint Fulgence Notre Dame Tunis 1002 Tunisia Tel: +216 71 845 861 +216 71 845 895 email: emb_tn@mfa.gov.ua United Kingdom British Embassy Rue du Lac Windermere Berges du Lac Tunis 1053 Tunisia Tel: +216 71 108 700 email: TVI.tunis@fco.gov.uk United States American Embassy Les Berges du Lac 1053 Tunis Tunisia Tel: +216 71-107-000 Russia Russian Embassy 4, Rue des Bergamotes, El-Manar 1 Tunis 2092 Tunisia Tel: +216 (71) 88-2446 / 58 email: russie@emb_rus.intl.tn Saudi Arabia Saudi Arabian Embassy Yougartah Nahg Alriyadh Mewal Fel P.O. Box 1002 Tunis 58 Tunis Tunisia Tel: +216 71 784075 +216 71 781722 Tunis Resource Guide Expatriate and Support Groups There are expat groups run in connection with the embassies; each embassy has one or more clubs. Tunis Resource Guide 17 Groceries and Supermarkets These are the main supermarkets and commercial centres: Carrefour, Geant, Champion, Promogros, Monoprix, Magasin General. Carrefour: Ulysse Hyper Distribution ( UHD ) Angle RN9 - RN10 2046 Sidi Daoud, La Marsa Tel.: +216 70 93 80 00 Fax: +216 70 93 94 71 Géant km24 route de bizerte-tunis Tel : +216 70 836 000 Champion Rue de Palestine-Lafayette Tunis Tel. : +216 71 83 59 00 Magasin Général 24 avenue de France - Tunis 1000 Tel. : +216 71 32 85 33 / (216) 71 32 10 58 Fax : +216 71 32 10 63 Monoprix Avenue de la Liberté Tunis Tel. : +216 71 89 16 36 Fax : +216 71 79 30 42 18 Tunis Resource Guide Holidays and Festivities Mark national and regional public holidays on your calendar. CALENDAR 1 Jan New Year’s Day 26 Feb Mouled (Prophet’s Anniversary) 20 Mar Independence Day 21 Mar Youth Day 9 Apr Martyrs’ Day 1 May Labour Day 25 Jul Republic Day 13 Aug Women’s Day 11 Sep Eid al-Fitr (End of Ramadan) 7 Nov New Era Day 16 Nov Eid al-Idha (Feast of the Sacrifice) 7 Dec Hegire (Islamic New Year) Note: Muslim festivals are timed according to local sightings of various phases of the moon and the dates given above are approximations. During the lunar month of Ramadan that precedes Eid al-Fitr, Muslims fast during the day and feast at night and normal business patterns may be interrupted. Many restaurants are closed during the day and there may be restrictions on smoking and drinking. Some disruption may continue into Eid al-Fitr itself. Eid al-Fitr and Eid al-Idha may last for two days. Tunis Resource Guide 19 Hospitals and Medical Services Tunisia has a well-developed, if somewhat limited, public health service. There are a few private ‘polyclinics’ available in the larger towns, which function as hospitals and provide a range of procedures. Some doctors and hospitals expect immediate cash payments before treatment. Clinique Avicenne 4 Avenue Tahar Sfar, El Manar 2, Tunis, 2092 Tunisia Tel: +216 7188 8000 Fax: +216 7187 4966 www.cliniqueavicenne.com Clinique Carthage Carthage, Tunisia Tel: +216 7127 5720 Clinique El Amen 20 - 22 Rue Azziza Othmana, Mutuelleville, Tunis, 1082 Tunisia Tel: +216 7179 1533 Fax: +216 7179 9850 www.clinique-elamen.com Clinique Les Berges du Lac Rue Lac de Constance, 1053 Les Berges du Lac, Tunis, 2045 Tunisia Tel: +216 7196 0000 Fax: +216 7196 0309 www.polyclinique-lac.com Clinique Saint Augustin 4 Rue Abou Hanifa, Mutuelleville, Tunis, Tunisia Tel: +216 7178 3033 Fax: +216 7179 1093 Polyclinique El Manoir Boulevard du 7 November 1987, El Menzah, Tunis, 1004 Tunisia Tel: +216 7188 5000 Fax: +216 7188 4100 Clinique Taoufik Bd du 7 Novembre 1987, El Menzeh, Tunis, 1004 Tunisia Tel: +216 7180 0211 Fax: +216 7178 3090 Polyclinique Meignie 32 Avenue Habib Bougatfa, Sfax, 3002 Tunisia Tel: +216 7423 5220 Fax: +216 7423 9997 Email: meignie@planet.tn Website: www.meignie.maghrebmed.com.tn Clinique de Tunis / Clinique El Manar Rue 7151 El Manar 1, Tunis, 2092 Tunisia Tel: +216 7188 5000 Fax: +216 7188 4100 www.clinique-elmanar.com Polyclinique de La Marsa 15 Avenue de la Republique, Route de Sidi Bou Said, La Marsa, 2070 Tunisia Tel: +216 7174 9000 Fax: +216 7172 8233 Clinique Neurologique de la Soukra Rue Cheikh Mohamed Ennaifer, La Soukra, 2036 Tunisia Tel: +216 7175 8888 Fax: +216 7175 8988 www.cliniquedelasoukra.com Clinique Ophtalmologique de Tunis Cite El Khadra, Voie X2, Tunis, 1003 Tunisia Tel: +216 7179 2500 Fax: +216 7179 2062 Email: cot@ophtalmo.com.tn www.ophtalmo.com.tn 20 Tunis Resource Guide AMBULANCE S.A.M.U:Service d’Aide Medicale Urgente 10 Rue Abou kacem Chebbi, Montleury 1089, Tunis Chebbi, Tunis Tel: 71-341-807, 71-335-500 PRIVATE AMBULANCE Apollo Ambulances 8 rue Apollo XI 1082 C. Mahrajane, Tunis E-mail: apollo.ambulances@meds-cape.com Tel: 71-843-434, 98-358-916 Allo Docteur-Allo Ambulance 15 rue Ahmed.Amine 1005 Omrane, Tunis Tel: 71-780-000, 71-781-000, 71-780-884, 71-841-979 Ambulance Echifa 2 rue 61572 Immeuble Chams 1068 Citac Rommana, Tunis E-mail : ambulanceechifa@yahoo.fr Tel: 71-585-999, 98-243-552 Amen La Marsa Ambulance 15 Avenue de la Rac publique 2070 La Marsa, Tunis E-mail : docteurguelmami@yahoo.fr Tel: 71-749-000 DOCTORS GP Dr. Mohamed Enys Chacrif 2, rue Imam Chafai 2070 La Marsa, Tunis E-mail: mecherif@tunet.tn Tel: 71-980-600, 98-318-142 Dr. Solange Laroussi 58 Avenue de Londres 1001 Tunis Rac publique, Tunis E-mail : solange.laroussi@gnet.tn Tel: 71-254-435, 71-343-753 PEDIATRICIAN Dr. Dhiaeddine Bibi Rue Cheikh Zaghouani, Citac Jamil , Escalier B, 2nd Floor 2091 El Menzah VI, Tunis Tel: 71-755-318 Dr. Mariem Darghouth Hachaichi 19 Place 7 Novembre 2070 La Marsa, Tunis E-mail: mdarghmzal@yahoo.fr Tel: 71-746-660, 71-980-929 Dr. Nacjib Raboudi Avenue de l’Aire Nouvelle Citac Nasr I 2080 Ariana, Tunis Tel: 71-715-208, 98-312-948 Tunis Resource Guide Dr. Slim Maherzi 1 Rue Saâda 2078 Marsa Safsaf, Tunis E-mail: smeherzi@yahoo.fr Tel: 71-747826 DENTIST Dr. Ahmed Ridha Yassine 24 rue des Mimosas 2080 Nouvelle Ariana E-mail: yassineridha@yahoo.fr Tel: 71-716-339, 71-715-216 Dr. Fares Ghariani 13 Place du 20 Mars 2070-La Marsa Plage, Tunis E-mail: aresiani@yahoo.fr Tel: 71-980-274 Dr. Hanem Ben Miled 19 Bis Avenue de La Racpublique Centre Sabri de Macdecine 2078 Marsa Safsaf, Tunis E-mail: h.benmiled@planet.tn Tel: 71-741-000, 71-744-800 INTERNAL MEDICINE Dr. Mohamed Aissaoui 5 Avenue T. Ben Ammar 2092 Manar II, Tunis E-mail: aissaouimohamed@planet.tn Tel: 71-883-553 CARDIOLOGYST Dr. Abdessattar Ben Hamida Boulevard du 7 Novembre, Clinique Taoufik 1002 Tunis Belvadare, Tunis Tel: 71-845-662 Dr. Nabil Marsit Rue Habib Chatti, Residence les Jasmins 2092 Manar II, Tunis Tel: 71-882-28 DERMATOLOGYST Dr. Mamoud Chafai Clinique Taoufik Boulevard 7 Novembre, Nord Hilton 1002 Tunis Belvacdare, Tunis E-mail : chaffai.ma@planet.tn Tel: 71-848-211 Dr. Nabil Hachich Rue 7151 Racsidence les Jasmins Bactiment H , Rez de chaussac 2092 Manar II Tel: 71-889-911 OB/GYN Dr. Amine Sami Ben Sassi 19 Avenue Habib Bourguiba 1er Actage 2070 La Marsa Ville E-mail: sami.amine@planet.tn Tel: 71-729-727 Dr. Dorgham Ghazi Bibi Clinique Taoufik Bd du 7 Novembre, Nord Hilton 1002 Tunis Belvédère, Tunis E-mail: polyclinique.taoufik@planet.tn Tel: 71-842-405, ext. 1031 Dr. Khaled Terras Maghreb Medical Rue du Roi Abdelaziz Aal Saoud 2092 Manar III, Tunis E-mail: Khaled.terras@rns.tn Tel: 70-860-600 Dr. Meriem Abassi 28 Rue M. Jarbou 2092 Manar II Tel: 71-870-852 NEUROLOGIST Abdellaziz Annabi Avenue H. Nouira Résidence le Palace Nasr II 2037 La Marsa,Tunis Tel: 71-829-272 Dr. Salah Oueslati Voie X2, Cite Ibn Z Voie X2, Centre Medical Ibn Zohr 1003 Cita Khadhra, Tunis E-mail : oueslatisalah@planet.tn Tel: 71-842-815, 71-783-168 OPHTALMOLOGYST Dr. Chedly Bouzouaya 83 Avenue Mohamed V 1002 Tunis-Belvedere, Tunis E-mail: Chedly@bouzouaya.com Tel: 71-841-087 Dr. Mehdi Bouacha Centre Medical Saint Augustin 15 Rue Abou Hanifa 1082 CitaEl Mahrajane Mutuelleville, Tunis E-mail: mehdi.bouacha@laposte.net Tel: 71-841-267 Dr. Slim Kallala 5 Rue Naser Bey 2070 La Marsa E-mail: slimkallala@planet.tn Tel: 71-749-809 ORTHOPEDICS Dr. Faouzi Charfi 23 Avenue de Paris 1001 Tunis République, Tunis E-mail: faouzi.charfi@gnet.tn Tel: 71-240-018, 71-347-321 21 Dr. Hamadi Ben Hamida Immeuble le Campus. #30 A, 5th floor 2092 Manar II, Tunis E-mail: hamadibenhamida@yahoo.fr Tel: 71-873-108, 98-308-070 Dr. Moncef Ben Abid Clinique Taoufik, Cabinet # 118 Bd du 7 Novembre, Nord Hilton 1002 Tunis Belvedere, Tunis Tel: 71-844-344 PHYSICAL THERAPIST Dr. Syrine Maaref 3 Rue El Maari ( Near Lyceè Cailloux) 2070 La Marsa, Tunis Tel: 71-744-285, 98-525-116 E.N.T Dr. Ali Zaouche 28 rue Mosbah Jarbou 2092 El Manar 2, Tunis Tel: 71-870-265 Dr. Imen Zekri Landolsi 5 Avenue Taieb Mhiri Immeuble Morsi, 4th floor 2080 Ariana, Tunis E-mail: dr_imen_zekri@yahoo.fr Tel: 70-730-336, 98-935-148 22 Dr. Mohamed Bechir Bey 5 Place 7 Novembre 2078 la Marsa Tel: 71-742-678 Dr. Ridha Ellouze Voie X2, Centre Medical Ibn Zohr 1003 Cita Khadhra, Tunis E-mail: dr.rellouz.@planet.tn Tel: 71-799-772 PLASTIC SURGEONS Dr. Sami Dlimi 8 bis Rue Appolo XI 1082 Cita Mahrajane, Tunis E-mail : dlimi.samy@planet.tn Tel: 71-894-034, 98-271-316 UROLOGIST Dr. Mokhtar Hajri Maghreb Medical: 1st floor, Cabinet E1 6 Avenue Abdelziz Aal Saoud 2092 Manar II, Tunis E-mail: hajri.ims@planet.tn Tel: 70-860-719, 70-860-455 LABS Dr. Ali Enneifer 4 Avenue des Etats-Unis d’Amérique 1002 Tunis Belvedere Tunis E-mail: lam.ennaifer@gnet.tn Tel: 71-801-000, 71-785-591 Dr. Dhoua Derouiche Kallel Rue du Lac Leman Imm croissant du lac 1er Aotage App. A1 1053 Les berges du Lac, Tunis E-mail : lamderouiche@hexabyte.tn Tel: 71-963-778 ORTHODONTIST Dr. Alia Bouratbine 9 Rue Rhodes Mutuelleville 1002 Tunis Belvedere E-mail: sabou@planet.tn Tel: 71-893-141, 71-281-605 Tunis Resource Guide International Schools INTERNATIONAL SCHOOLS The American School: American Cooperative School of Tunis ACST Cite Taeib M’hiri BP 150 2045 Laouina , Tunisia Tel: 71 760 905 Fax: 71 761 412 www.acst.net The French School www.ifctunisie.org Lycée Gustave-Flaubert 16, rue Othman-Kaak 2070 La Marsa Tel: (216) 71 740 940 / (216) 71 774 638 The range of age: 13 – 18 Ecole Paul Verlaine rue Othman-Kaak 2070 La Marsa Tel: (216) 71 740 940 There is no British school in Tunisia. Apart from the American and the French School, there is the International School: Address: Jardins de Carthage, Ain Zaghouan 2046 Tunis Tunisia Tel.: +216 71 777 722 / 71 777 905 71 777 906 / 71 777 999 Fax: +216 71 777 733 www.iscarthage.com Tunis Resource Guide 23 Internet Cafes There are many Internet cafés in Tunisia, but in most areas ADSL is available. In the city of Tunis, every home is equipped with ADSL cable; you only have to make an Internet subscription. Le net club 4,rue Cheikh Zarrouk par Av. H. Bourguiba La Marsa Tel : 71 727 128 Email: netclub@planet.tn Publinet El Moez 14 rue el moez El Menzah 1 Tunis 1004 Tel : 71 237 494 La Zone des Internautes 1 9 4 Av e n u e H a b i b B o u r g u i b a Kheireddine Code Postal: 2015 Le Kram Tunis Email: zone.internaute@planet.tn 24 Tunis Resource Guide Museums & Historical sites The best known museums in Tunis: Fax : 00(216 ) 71- 513.842 Opening hours: 9H30 - 16H30 Nov- Apr. 9H - 17H May - Oct. The Bardo Museum is located about 6km from the medina of Tunis in the suburb of Bardo. It occupies the building of an old 13th century Hafside palace that has been restored and expanded to become a superb example of Arab-Moslem 17th and 18th century architecture. Created in 1882, the old palace of the Bey opened its doors as a museum on May 7, 1888, and was named Alaoui Museum, after the then ruling Bey Ali III. It houses the biggest museum of North Africa, famous for the collections of Roman mosaics, taken from the ruins of Carthage, Hadrumète (current Sousse) and Utique, and is considered to be one of the best in the world! The tour around the three floors, seven sections and thirty four rooms of the museum is a tour through Tunisian history, dominated however by the Punic, Roman and Christian periods. Website: www.informatique-tunisie.com/museebardo. Address: Mongi Slim Street, Bardo-2000, Tunis Tel: 00(216) 71- 513.650 Carthage Museum Address: Carthage Hannibal 2016 Carthage Tel: +216 71730036 Opening Hours: 8:30-17:30 The National Museum of Carthage, located on the Byrsa Hill, contains a most interesting Punic and Roman collection, from marble sarcophagi to everyday household items, as well as a model of Punic Carthage and the Roman Capitol and Tophet built on its ruins. Here again we find the curious Punic coloured glass paste masks with their large protruding eyes and the clay masks designed to ward off the evil spirits as well as a lovely collection of jewellery. The main ruins of Punic Carthage are here as well as in the Carthage-Salambo area. It is believed that over 400,000 people lived in this vast city surrounded by walls 13 meters high. Today the view from Byrsa hill overlooks the modern Carthage, the Punic Harbour, Tunis, and in the distance the Bou Kournine mountain. Dar Hout Address: 28, rue 2 mars 1934 2025 Salammbô Tel: +216 71 73 05 48 Brief Description: a big museum that contains different marine species. Palais Kobbet Ennhas Address: 53, avenue Habib Bourguiba 2010 Manouba Tel: +216 70 615 888 Brief Description: The old castle of the Bay. www.kobbetennhas.com Palais du Baron D’Erlanger( Ennejma Ezzahra ) Address: 8 Rue 2 Mars 1934, Sidi Bou Saïd Tel: +216 71740102 Fax: +216 71746490 Brief Description: Art gallery. Tunis Resource Guide 25 Parks There are many recreational areas in Tunis: Berges du Lac This area is about 10min drive from the city, it contains many cafés, a big commercial centre, many shops, many restaurants, a big Lake, an attraction park for both children and adult (it’s called Dahdah), there are also two bowling club there. You can visit this place either by taxi (you pay 4 TND from the city centre to get there) or by bus. Hammamet: this area is about 60 KM from Tunis, it’s a touristic place for its hotels, restaurants, cafes, parks. It contains a big attraction park (called: Carthage land) and a very nice beach. Due to its beaches it is a popular destination for swimming and water sports. It was the first tourist destination in Tunisia. It is located in the south east of the northern peninsula of Cap Bon in the Governorate of Nabeul, on the northern edge of the Gulf of Hammamet. The reported number of inhabitants varies from 20,000 to 70,000 and the population quadruples due to tourists in the summer. It is particularly known for jasmine, and this is how the tourist resort of Yasmine Hammamet got its name. All over Hammamet, souvenirs made of jasmine can be found 26 Tunis Resource Guide Pharmacies Main Pharmacies in Tunis: Alouini Akil 46 avenue Hedi nouira Belhadj Ali 59, Av.Taieb M’Hiri Tel: (216) 71.783.562 Chebbah 34 rue Bab souika Tel: (216) 71.560.356 Chelb 54 avenue farhat hached Tel: (216) 71.340.797 Darghouth 117 Av de la Liberté Tel: (216) 71.890.295 Drira 10 rue d’angleterre Tel: (216) 71.320.236 Hamada 75, rue Bab El Khadra Tel: (216) 71.252.829 Mokaddem 17, Rue Bab Souika, Tel: (216) 71.564.684 Ouahchi 21 av. de Carthage, Tel: (216) 71.240.362 Zouari Malek 20, AV. H.THAMEUR Tel: (216) 71.241.992 Tunis Resource Guide 27 Police Stations The number to call the Tunisian Police is 187. Local police stations are opened 24 hours a day. Government security forces, including the police and National Guard, are visibly present throughout Tunisia. Travelers should heed directions given by uniformed security officials, and are encouraged to always carry a copy of their passport as proof of nationality and identity. Security personnel, including plainclothes officials, may at times place foreign visitors under surveillance. It is against Tunisian law to photograph government offices and other security facilities. Police Central Headquarter Ave Farhat Hached 2080 Ariana Tel : (216) 71 707 560 Fax: (216) 71 708 299 Police Station in Souika R Sidi Ali Azouz 1006 Tunis Bab Souika (Tunis) Tel: (216) 71 200 416 Traffic Police Av. de la République 1000 Tunis R.P (Tunis) TeL: (216) 71 342 826 Tel: (216) 71 343 177 Fax: (216) 71 343 146 Police Station in Belvedere 33, av. Louis Braille 1002 Tunis Belvédère (Tunis) Tel: (216) 71 781 415 Municipal Police 32, r. d’Allemagne 1000 Tunis R.P (TUNIS) Tel: (216) 71 326 100 Fax: (216) 71 326 235 28 Police Station in Carthage ZI Charguia I 2035 Tunis Carthage (Ariana) Tel: (216) 71 754 303 Police Station in Hafsia r. Hakim Kassar 1059 Tunis Hafsia (TUNIS) Tel : (216) 71 564 962 Tunis Resource Guide Postal Services The opening hours: Monday to Friday from 8am – 6pm and Saturday from 8am to 1pm. They provide many services, like payment of water, electricity, and Internet bills, opening accounts, sending letters via rapid post or normal post. You can also use these services online: www.poste.tn Complexe Postal Tunis Carthage Tel (216) 71 940.578 Tunis Belvedère Tel (216) 71 846.246 Tunis Avenue Habib Thameur Tel (216) 71 335.137 El Menzah 6 Tel (216) 71 752.156 Marsa Safsaf Tel (216) 71 743.120 Public Transportation The public transport in and around Tunis is not so good, the train is the best method of transport. There are two types of buses: The green ones, which are comfortable and luxurious and the yellow ones which are the more common ones, used mostly by locals. There is also the Metro; it’s faster than the train and the buses. The tickets are not expensive:- for the train, yellow buses and the metro: 0.5 TND and for the green buses: 1 TND. Traffic drives on the right. Most towns in Tunisia can be reached by an adequate system of roads. Driving Licence & vehicle documents including Log Books must be carried at all times and you will need to bring your own national driving licence if planning to drive in Tunisia. The buses of Transtu (http://www.snt.com.tn) connect the capital city to its suburbs. The main stations in Tunis are: Parc Habib Thameur Station, Ali Belhouane Station, Place Barcelone Station and Tunis Marine Station. If it’s for everyday use and for the areas such as LaMarsa, Menzah6, Manar, Berges du Lac, where green buses are available then you can use the transport system. Otherwise, most of the foreigners use a Taxi and they can even have an agreement with the taxi to use it everyday for a special price. This kind of arrangement is very common. Tunisian Railway Place Barcelone 1001 Tunis Tel : +216 71 334 444 E-mail : sncft@sncft.com.tn Tunis Resource Guide 29 30 Tunis Resource Guide Pubs & Clubs There are many pubs and clubs in Tunisia, especially in the area of Hammamet, Sousse, Gammarth such as: Calipso, Manhatten, Havana club, Maximum, Cotton club, Maximum, Odeon, Gitoun, Phenix Carthage. Calypso: Moncef Bey Street 8050, Hammamet Tel: +216 72 22 68 03 Manhattan: Rte Tourist.8050, Hammamet Tel: +216 72 22 62 26/72 22 63 33 Club 80: Maracana: Route de la Corniche Hôtel Hana Beach Bd du 7 Novembre, 4000, Sousse Hôtel Tej Marhaba 4000, Sousse Tel : +216 73 22 69 00 Tel : +216 73 22 98 00 Odeon: Rte Tourist.1057, Gammarth Tel: +216 71 91 04 60 Plaza: 22, r. du Maroc 2078, Marsa Safsaf, Tunis Tel : +216 71 74 35 77/71 74 34 89 Cycolne: Av. Taieb M’hiri, Hôtel La Tour Blanche 1057, Gammarth, TUNIS Tel : +216 71 74 68 35 - 71 77 47 88 Oasis Pub: Hôtel Vincci El Kantaoui Center 4089, Metallica: Port. Kantaoui. Hôtel Golf Résidence 4011, El Kantaoui, Sousse Tel : +216 73 34 68 00 Hammam Sousse Tel : +216 73 34 88 33 Havana Club: Route de la Paix 8050, Hammamet Tel: +216 72 22 68 83 Grease: Bd du 7 Novembre 4000, Sousse Tel: +216 21 21 81 21 Latina café: Route du Lac de Mazurie 1053, Berges du Lac, Tunis Tel : +216 71 86 12 00 La Pacha: Hôtel Dar Naouar 1057, Gammarth, Tunis Tel: +216 71 91 31 00 Living Samara: Bd, du 7 Novembre 4000, Sousse Tel : +216 22 02 00 20 Locomotive: Rte Touristique, Hôtel Rosa Beach 5000, Monastir Tel: +216 73 52 00 88 Mallorka: Yasmine Hammamet, Hôtel Yasmine Beach 8050, Hammamet Tel: +216 72 24 95 00 Tunis Resource Guide 31 Religious Associations The organisations listed below hold services in the English language. Tunis - St George’s: Address: 195 rue Mongi Slim, 1006 Tunis Working Hours: HC, MP or FS 08.30 and 10.30 Tel: +216 71 332 524 Email: stgeorgestunis@cs.com Cathédrale Saint Louis: Address: Colline de Byrsa, BP 33 2016 Carthage Tel: (+ 216) 71 733 866 32 Tunis Resource Guide Restaurants Tunisian food combines Arabic, Mediterranean, Middle Eastern and French influences. Bread and pastries are a legacy of the French, so you’ll find crusty light-as-air baguettes melt-in-the-mouth croissants and pains au chocolate. charming house named Bon Vieux Temps. Elegant, charming and refined, this house is one of the best tables of Tunis, reconciling the splendour and the refinement of old aristocratic residences. Address: 1, Aboul Kacem Chebbi, La Marsa, Tel: + 216 71 77 43 22 TUNISIAN Dar El Jeld In the heart of the Medina of Tunis, the Dar El Jeld is the most prestigious table of the country. Authentic cuisine in the pure Tunis tradition, the best wines and a most professional service are the rule. Address: Rue Dar El Jeld Tel: + 216 71 56 09 16 INTERNATIONAL Dar Zarrouk A haven of peace in the heart of the Sidi Bou Said village, Dar Zarrouk is a gourmet 3-fork restaurant with luxury and refined surroundings, high quality Tunisian and Mediterranean specialities and a charm that is heightened by the unimpeded outlook of its garden terrace over the bay of Carthage. Address: Rue Hedi-Zarouk - Sidi Bou Said - Tunisia Tel: +216 71 74 05 91 www.darsaid.com.tn Au Bon Vieux Temps A few steps away from the famous Café des Nattes, hidden in the bend of a pedestrian street winding till the top of the Sidi Bou Saïd hill, lodging in a Tunis Resource Guide El Firma: Located in La Soukra, El Firma is an old farm tastefully restored and decorated. Highly appreciated by the people of Tunis, the lounge is very pleasant both in summer on the terrace as well as in winter by the huge fireplace. Address: 58, r. des Fruits, Choutrana II Soukra – Ariana Tel: +216 71863089 Dum Pukht Indian Restaurant situated in Berges du Lac: Avenue du Boulevard - 1053 - Les Berges Du Lac – Tunis Tel : +216 71 963 681 www.dum-pukht.com La Tavalota Italian Restaurant situated in Ennasr: Hedi Nouira Street – Ennasr II, Tunis. Tel: +216 71 829 202 www.latavolata-ristorante.com Feyrouz Restaurant Lebanese restaurant in Menzah V : 19, Ahmed Tlili Street El MenzehV, Tunis. Tel: +216 71 238 590 Restaurant Villa Didon Carthage: French Restaurant situated in Villa Didon Carthage: R. Pierre Mendès France, Hotel Villa Didon (Carthage). Tel: +216 71 73 34 33 Tam Tam Tunisian Restaurant situated in Sidi Bou Said: 7, rue du 7-novembre, Sidi Bou Saïd. Tel: +216 71 728535 SEA FOOD Le Pirate Port de Sidi Bou Said (Sidi Bou Saïd). Tel +216 71 748 266 Cafe Vert: (very famous) 68, av. Franklin Roosevelt 2060 Goulette Tel: +216 71 736156 Bistretto Yasmine Hammamet, La Marina (Hammamet) Tel: +21672 240 385 Le Vendôme Italian Resraurant in Ennasr II: Av Hedi Nouira - Ennasr II Tél.: +216 71 82 90 66 www.restaurant-levendome.com 33 Shopping Outside of the official, quality and price, controlled Artisanat (handicraft) shops, where everything from carpets to birdcages bears a price tag, and carpets a stamp of origin and caliber, shopping in Tunisia is definitely an art. Pottery and ceramics While Nabeul (Cap Bon) offers a dizzying selection of pottery and ceramics, many of these creations can be found in the souks. Ceramic tiles, platters, and bowls are displayed in every color, hue and design. A careful look will ensure that the hand painting is well done and the piece intact. The use and the region dictate the colors as the yellow/green of Jerba, the earth tones and primitive designs of Sedjane, and the popular blue and white of Nabeul. Guellela (Jerba) holds the prize for the lovely natural color of its clay used to create more “practical” pottery, oil and water jars, bowls and jugs in classical Mediterranean style. Brass and Cooper Embossed, engraved or chased, copper and brass trays, coffeepots, vases and ashtrays are found throughout. The intricacy of the calligraphy and design on the trays set the price, as well as the weight and the size. Ashtrays that can be engraved on the spot with your name in Arabic are a popular, inexpensive souvenir. Both traditional and modern designs are used by the smiths, the choice is yours. The artisanat shops feature items from large fruit bowls to small ash trays of enameled red copper in a beautiful variety of colors and hues. Leatherwork Hats, pocketbooks, carryalls and hassocks are popular items, in particular the hassocks in natural leather embossed or painted with traditional patterns or the ever popular camel. Book covers are beautifully decorated with gilt and the skill of the traditional leatherworker has in part been reconverted into making quality leather jackets and coats. Shopowners will unroll one splendor after another until you find YOUR carpet. The Offices of the artisanat in most cities sell only quality stamped and inspected carpets and while there is no bargaining, prices are reasonable and they can package and send your carpet by plane. Wall Hangings Embroidered or plain , natural shades or intricately patterned, the same skill and art that is used in carpet making is used in the hand weaving of these articles. Pure undyed wool blankets are greatly appreciated in this day of synthetics and fine shawls embroidered with traditional designs make unusual and colorful wall hangings. The colorful ,figurative carpets of Gafsa are often hung on walls of banks, offices and homes and offer a great variety in size and price and color. Market’s days Besides shopping in the souks of the medinas of Tunisia’s cities , the weekly market in most country towns and villages offers an astounding variety of products and miscellaneous items along with the fun of sharing in the hustle and bustle of this weekly “ event”. Country market days are considered a perfect occasion to sell your prize goat....interested? plastic bottles, Berber jewelry, wooden kitchen utensils, souvenirs, just about anything that can be traded, sold or bartered. * Monday: Ain Draham, Houmt Souk (Djerba) Kairouan, Maktar, Tataouine Miscellaneous items * Tuesday: Béja, Kasserine, Sedouikech (Djerba) Miscellaneous items * Wednesday: Adjum (Djerba) Jendouba, Sbeitla, Nefta. Nefta’s market is famous among those of the oasis region * Thursday: Gafsa, Hammamet, Houmt Souk (Djerba) Siliana and Douz. There is a camel market in Douz * Friday: Djemmel, Mateur, Midoun (Djerba) Sfax, Tabarka, Zarzis, Monastir, Nabeul. Djemmal-camels, Nabeul livestock, fruits, souvenirs and spices * Saturday: Monastir, Ben Gardane, El Mai (Djerba). Monastir- carpets and rugs which are government stamped upon purchase * Sunday: El Jem, Korba, Ksar Hellal, Enfidha and Sfax. Miscellaneous items Carpets Whether you prefer natural wool or camel hair alloucha of Kairouan, brightly colored klim , margoums, or elegant silk, Tunisia’s carpets win the prize for quality and price. The selections in every category are infinite and rare is the visitor who can resist such marvels at such reasonable rates. Most carpets are classified by the number of knots per square meter with silk at the top of the list with 250,000 and over! 34 Tunis Resource Guide Sport & Leisure GOLF CLUBS Golf Country Club Address: Choutrana II – 2036 La Soukra Tel +216 97 981 678 / (216) 71 765 700 Association de Golf / Hammamet Address: Golf Citrus – 8056 Hammamet Tel +216 22 200 002 SWIMMING CLUBS Club de Natation de Ben Arous Address : 13, Rue sousse 2033 Megrine Tel +216 71 38 23 00 / (216) 22 58 80 38 www.cnba.org.tn Piscine d’El Menzah Address: Rue El Menzah 1004 Tunis. Tel +216 71-381 953 Golf El Kantaoui / Sousse Address: Port El Kantaoui – 4089 Hammam Piscine De Rades Address: Cité olympique de Rades Sousse Tel +216 71 468 477 Tel +216 98 463 443 Golf Club de Monastir Address: BP 11 – 5000 Monastir Tel +216 98 525 525 Club de Golf à Monastir Address: Hôtel Golden Beach – Monastir Tel +216 73 521 010 DANCING CLASSES L’École de Danse Classique Tramoni-Caparros : Address: 53 rue Mokhtar Attia, 1000 Tunis. Institut Sport Et Salute: Address: 6, rue Irak, Tunis Tel (216) 71 79 06 37 The International - Centre de Fitness: Address: 36, rue Ech-chem, Lafayette, Tunis. Tel (216) 22 31 61 06 California Gym: Marsa & Beges du Lac Tel (216) 71 861 979 Movin In: Address : 13 bis Rue Zine Ben Achour La Marsa Tel.(216) 71 980 164 Ecole De Danse Sihem Belkhodja Centre Culturel d’El Menzah 6 Association Sportive de Golf de Djerba Address : Zone Touristique – BP360 – 4116 Espace Ikaa 30,avenue H. Bougatfa - Bab Saâdoun Midoun Djerba Tel +216 98 423 018 Centre National De Danse Borg Baccouche - Ariana Association Sportive « AURORA » Address: 23 Rue du Lac Malareen les Berges Institut De Danse Moderne du Lac – Tunis 8 bis, rue de Guinée - Tunis Tel +216 22 727 655 TENNIS CLUBS Club tunisien de tennis Address: 20 bis rue Alain Savary Tunis Tel (216) 71 28 73 79 Tennis club de Sousse Address: Rue des catacombes 4002 Sousse Tunisia Tel (216) 73 230 160 www.tcsousse.org.tn Vita Top Club Choutrana II - La Soukra Marsa Bien Etre 10, rue M Abda - La Marsa Look2001 54, av d’Afrique - El Menzah V SPORTING CENTRE Salle De Gym Du Tennis: Address:Rue Alain savary, Place Pasteur, Tennis club de Sfax Address: Tennis Club de Sfax, Route de Tunis. Tel (216) 71 89 44 87 l’Aéroport km 3, 3018 Sfax – Tunisia Tel (216) 74 243 299 Bab Dida Centre Aquagym: www.tennisclubdesfax.org.tn Address: 2 rue Lamine Chabi Cité Ennasr Association sportive de Tennis Monastir II Ariana Tunisia Address : Rue de l’environnement Immeuble Tel (216) 71 980 780 Website: www.babdidatunisia.com makhlouf B8 5000 Monastir Tunisia Tel (216) 73 90 77 04 www.astmonastir.com Tunis Resource Guide 35 Useful numbers 198: civil protection 1200: Telephone information 197: police 196: emergency 36 Tunis Resource Guide Utilities numbers Australasian Oil & Gas Adress: House#452 Streeet#13 Yaqoob abad City Tel: 067-3352681 Tunis Telecom 1198 Orange Tunisia 105 Tunis Resource Guide 37 38 Tunis Resource Guide Frequently Asked Questions HOUSING 1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property? ........................................................................................................41 2. What sort of flexibility will I have to negotiate rent or furnishings? ........41 3. How many properties will I be shown? ....................................................41 4. How can i secure a property i choose? .............................................................41 5. What costs are involved in renting a property? ................................................41 6. What expenses should i expect to pay? ............................................................41 7. What is the process flow to rent a property? ....................................................42 8. What chance to i have of receiving my full deposit back when i leave the property?.........................................................................................................42 9. What responsability do i have as a tenant towards maintenance of the property?42 10. Can i make alterations to the property? ...........................................................42 11. What if i need to terminate the lease early?.......................................................42 UTILITIES & TELEPHONE 12. What utility expenses will I have to pay? .........................................................43 13. Will I be able to get Satellite TV? ....................................................................43 14. What documents do I need to install a Telephone Line? .................................43 15. How long will I have to wait for my telephone? ..............................................43 16. How will I be billed? .......................................................................................43 17. What about internet connection?.....................................................................43 Tunis Resource Guide 39 Frequently Asked Questions DRIVING 18. What is it like to drive in Tunisia? ............................................................44 19. Is my driving license valid in Tunisia?..............................................................44 20. For how long can i drive my own car in Tunisia?............................................44 21. Can i buy a car in Tunisia?...............................................................................44 WORK PERMIT 22. What documentation is required for workers coming to Tunisia? ....................44 23. Shall i be present for the application ? .............................................................44 24. What about my family?....................................................................................44 ABOUT Emc Network 25. Why should I choose Emc Network?.............................................................45 FOR CORPORATE 26. How does Emc Network assist with Immigration? ............................................46 27. How can determine a realistic Housing Budget for Transferees?.......................46 28. Can the contract be signed in the name of a foreign company? .......................46 29. Is it necessary to be present to apply for documents?........................................46 30. How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas?) .......46 31. How does Emc Network handle Group Moves? .............................................46 32. What ongoing support is provided for Transferees and their families? .46 40 Tunis Resource Guide Housing FAQ 1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property? An unfurnished property may include basic kitchen furnishings and bathroom fixtures and furnishings. A semi-furnished property will include a kitchen stove and furnishings, bathroom fixtures and furnishings, bed(s), wardrobes, curtains, lamps and/or any other equipment agreed upon. Furnished properties are quite common, and can include anything from the basics such as kitchen furniture, table, chairs, beds, and bathroom furniture to everything you could possibly require in a property. Soft furnishings are frequently included. A fully furnished property frequently includes dishwasher, washing machine and tumble dryer, smaller/supplementary furniture, decorations, garden equipment, satellite TV, phone lines, alarm systems. Your Relocation Coordinator will confirm whether or not the property has these facilities. 2. What sort of flexibility will I have to negotiate rent or furnishings? It is always worth trying to offer a slightly lower figure than the asking price or request to have other furniture installed or work done on the property. Generally, if the requests of a prospective tenant are high and costly, the landlord will agree to do the works requested with an increase in the rent. It is not likely that a landlord will agree to undertake work on the property, install extra furniture and lower the price. 3. How many properties will I be shown? This depends on the Relocation Package you have; Our Basic Package includes 8 properties, Standard and Executive Packages include 15 properties. You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time. 4. How can I secure a property that I choose? When you choose a property you can ensure that it will not be rented to someone else by making a ‘preliminary contract’. A holding deposit is frequently requested in these cases. This sum is usually decided in the preliminary arrangements, especially if the lessee requests certain adjustments, renovations, furnishings etc. to be carried out on the property. A holding deposit is required if the property is in high demand or if there will be a period of time before the lease can commence. It is advisable to pay this fee only in the event of being certain that you will sign the contract. The holding deposit will be then deducted from the first month rent. 5. What costs are involved in renting a property? - Real Estate agency fee: usually a flat rate, and is paid by landlord and/or tenant. - Security deposit: usually 1-2 month rental value - Rent is usually paid monthly - Registration of the lease: registration taxes and fee that vary according to the value of the property and amount of rent. 6. What other expenses should I expect to pay? The expenses of usage or the utility fees (such as: heating, electricity, water, sewage, telephone) are almost always to be paid alongside the rental fee. Exceptions may occur in those residences in apartment buildings (apartment), where the utility fees, such as garbage disposal, cleaning, security, swimming pool and garage usage, heating are part of the condominium fee. This may very in each individual case. Condominium Fee includes cleaning of the stairs, lighting of the common parts and elevator.. Tunis Resource Guide 41 7. What is the process flow to rent a property? Once a property is selected, Emc Network will negotiate on your behalf. When an agreement has been reached, a legally valid contract is prepared. An appointment is arranged for the tenant (or company representative) and landlord to sign the contract. The contract is read through and the Emc Network’s Local Counsellor will translate as necessary. All the copies of the contract should then be signed. As soon as you enter the apartment, we will arrange a thorough inventory/property inspection together with the landlord and your Local Counsellor. 8. What chance do I have of receiving my full deposit back when I leave the property? Provided that the property and any furnishings are returned in the state in which they were initially rented (Emc Network will ensure a thorough inventory is taken of the property and furnishings upon entry) and the correct notice period is served to the landlord, Emc Network will be able to negotiate a full deposit return when you vacate the property. 9. What responsibility do I have as a tenant towards maintenance of the property? In Tunisia the tenant is responsible for general maintenance whereas the landlord is responsible for major repairs. Basically this means that all plumbing and electrical fixtures that are outside of the walls or visible are the responsibility of the tenant (leaking taps, door bell that does not work etc.). The landlord is responsible for the plumbing and electrical system within the walls of the property; e.g. heating pipes. It is however, the tenant’s duty to inform the landlord immediately about any repairs that need to be carried out. In the case of misuse, or deliberate damage to the property, unless otherwise stated in the contract, the tenant will be held responsible for the expenses incurred. 10.Can I make any alterations to the property? Only with written permission from the landlord. Small changes (e.g. hanging of towel rails in the bathroom) may be made but the property is to be handed back in exactly the same state it was consigned. Therefore, any holes made in the walls must be filled and painted over before leaving the property, unless a different agreement is made with the landlord. In case alterations have been made to improve the property without the written permission of the landlord, the landlord has the right not to reimburse any expenses the tenant has had in relation to the work. In cases where the landlord does not approve o the changes made, he/she has the right to require the tenant to put the property back into its original condition. 11. What if I need to terminate the lease early? Emc Network will ensure a diplomatic break clause is inserted into the contract for the protection of the tenant. In the contract it is often possible to include a notice period even as short as 1 month. The Deposit shall be returned to the Lessee upon return of the premises and cost settlement, usually within 15 days from the date the Agreement is terminated or it will be used as the payment for the last months of lease with the mutual agreement of both parties. 42 Tunis Resource Guide Utilities & Telephone FAQ 12. What utility expenses will I have to pay? - Utility payments are never included in the rent. Tenants are responsible to pay for electricity, heating and hot water according to consumption. The electricity bill also includes a tax that consists of the subscription to the Tunisian national media broadcasting service (TV licence). - Condominium includes cleaning of the stairs, lighting of the common parts and elevator. Please note that many technicians do not speak English. 13. Will I be able to get Satellite TV? Yes. Most city areas, especially in the bigger cities of Tunisia, are linked to cable or satellite TV. There are many service providers to choose from. 14. What documents do I need to install a Telephone Line? Telephone lines are already available in most properties. In cases where there is no line, an installation fee and a security deposit must be paid. The line will be put in the landlord’s name, as foreigners cannot have telephone lines in their name. 15. How long will I have to wait for my telephone? Normally it will be installed in 2-3 weeks. 16. How will I be billed? Bills will arrive monthly. 17. What about Internet connection? You can have the connection through the normal phone line or with the ADSL line. Tunis Resource Guide 43 Driving FAQ 18.What is it like to drive in Tunisia? In Tunisia vehicles drive on the right. In Tunis, traffic at times can be chaotic and parking spaces difficult to find. A small Japanese or European model to use in the city recommended. Some foreigners opt for 4wd vehicles, but parking and manoeuvring a bulky 4x4 can be quite complicated. If a 4x4 is purchased, it is most practical to keep it as a second car, for out-of-town use. 19. Is my driving licence valid in Tunisia? A foreign driving licence accompanied by an IDP (International driving permit), is valid in Tunisia for up to one year. After 12 months of residency in Tunisia, all licences must be converted into a Tunisian one. 20. For how long can I drive my own car in Tunisia? A foreign registered car can be driven in Tunisia for a period of 3 months. It must be then registered locally. 21. Can I buy a car in Tunisia? Yes WORK PERMIT 22. What documentation is required for workers coming to Tunisia? A Work Permit and a Residence Permit (Carte de Séjour). 23. Shall I be present for application? We can apply for the Work Permit on behalf of the employer and transferee with a POA. We accompany the Transferee to the Police and assist with the registration for the Residence Permit. 24. What about my Family? Dependant family members can apply for Residency Permit on the basis of being accompanying family members; they do not have the right to work in the country. If they want to work, they’ll require a Work Permit as well. 44 Tunis Resource Guide ABOUT EMC 25. Why should I choose Emc Network? - ISO certified company (ISO 9001:2000). - Extensive rapidly growing client list. - Exclusive partner/representative of many Global Relocation Service Providers. - Exclusive representative of many International Law and Immigration Firms. - Founded and managed by expatriates with first hand relocation experience. - Quality control guarantee: Head Office directs all relocations and immigrations in every destination. - All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs. - No language barriers - Assistance provided in all major European languages and many others. - Corporate consultation with Emc Network’ Representatives at location of choice. - Emc Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city. - Comprehensive FAQs for each country serviced. - Red Alert List to prepare for the specific challenges of each destination. - Extra ‘Safety’ section in Resource Guides for countries posing specific security threats. - 24-hour Emergency Helpline for Transferees throughout the duration of the relocation. - Complimentary 3-month Helpline. Tunis Resource Guide 45 For corporate FAQ 27. How does Emc Network assist with Immigration? Emc Network will prepare all the necessary paperwork, email it to the company and direct as to how the various documents are to be printed out and signed. We will send one of our Local Counsellors with Power of Attorney to act on behalf of the individual and company. When the Transferee has to be present to apply for a document, he will be accompanied by our Local Counsellor. 28. How can we determine a realistic Housing Budget for Transferees? During Emc Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City. Emc Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy. 29. Can the contract be signed in the name of a foreign Company? Yes, lease contracts can be signed in the name of foreign companies – the Transferee who will occupy the property will be named on the lease agreement. 30. Is it necessary for the Transferee to be present to apply for documents? At times, yes; you will be advised when we can apply with Power of Attorney and for instances where this is not possible the Transferee and family will be accompanied by one of our Local Counsellors. 46 Tunis Resource Guide 31. How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas?) All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of their city area. All Local Counsellors are trained by Emc Network to follow our set pattern of delivering services using an inhouse ‘Training and Operations Manual’. All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent standard of service is delivered. 32. How does Emc Network handle Group Moves? All relocations are handled by the same system of centralization. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families. In main centres we have several Local Counsellors. 33. What ongoing support is provided for Transferees and their families? Emc Network aim to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located. We have a 24-hour Emergency Helpline throughout the duration of the relocation. We provide a 90-day complimentary phone line that can be extended throughout the duration of the assignment. Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible. Tunis Resource Guide 47 EMC Network Milano Via T. da Cazzaniga 9/6 20121 Milano, Italy Roma Via Camerata Picena 385 00138 Roma, Italy Chiasso Corso San Gottardo 14 6830 Chiasso - Canton Ticino (Lugano), Switzerland