auburn University Career Center

Transcription

auburn University Career Center
Career Handbook
Yo
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e is
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briGht
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with the Auburn University
Career Center
Visit:
auburn.edu/career
YOUR CAREER. OUR MISSION.
334.844.4744 | 303 Martin Hall
For assistance in scheduling an appointment in an accessible location, please call 334.844.4744.
Auburn University is an equal opportunity educational institution/employer.
connect:
/AUCareer
TABLE OF CONTENTS
AUBURN UNIVERSITY CAREER CENTER
Summary of Services ............................................................................................................................................................ 4
2012/2013 Career Events ....................................................................................................................................................... 4
CAREER / MAJOR EXPLORATION
Four Year Career Guide ......................................................................................................................................................... 5
How to Choose a Major ......................................................................................................................................................... 6
Career Exploration Resources (Job Shadowing, Part-Time Jobs, Internships and Co-Op) ................................................... 6
Informational Interviewing .................................................................................................................................................... 6
JOB SEARCH TIPS
Job Search Process ................................................................................................................................................................. 7
Networking............................................................................................................................................................................. 7
Federal Job Search Process .................................................................................................................................................... 8
Federal Résumé Sample ....................................................................................................................................................... 22
RÉSUMÉ / CV WRITING TIPS
Overview ................................................................................................................................................................................ 9
Summary of Qualifications/Objective Statement ................................................................................................................... 9
References .............................................................................................................................................................................. 9
Résumé Mailing ................................................................................................................................................................... 10
Curriculum Vitae (CV) Preparation ..................................................................................................................................... 11
Curriculum Vitae (CV) Samples .................................................................................................................................... 23-25
Résumé Outline/Design/Layout Tips ................................................................................................................................... 12
Action Verbs ........................................................................................................................................................................ 13
Chronological and Functional Résumé Samples .................................................................................................................. 14
Combination Résumé and Reference Page Samples ............................................................................................................ 15
Résumé Samples ............................................................................................................................................................ 16-22
LETTER WRITING TIPS
Overview .............................................................................................................................................................................. 26
Cover Letter Email ............................................................................................................................................................... 26
Cover Letter Mistakes to Avoid ........................................................................................................................................... 26
Cover Letter Format ............................................................................................................................................................. 27
Other Types of Letters to Send (Prospecting, Networking, Thank You and Rejection) ...................................................... 28
Other Types of Letters to Send Samples .............................................................................................................................. 29
Cover Letter Samples (Traditional and Executive Summary).............................................................................................. 30
PERSONAL INTERNET PRESENCE
On-line Personal Brand ........................................................................................................................................................ 31
E-Communication Etiquette ................................................................................................................................................. 31
INTERVIEWING TIPS
Interview Preparation ........................................................................................................................................................... 32
What Recruiters Look for in Candidates .............................................................................................................................. 32
Interview Dress .................................................................................................................................................................... 33
Phone Interview Tips ........................................................................................................................................................... 33
Interview Questions.............................................................................................................................................................. 32
Behavioral Questions/STAR Answering Method ................................................................................................................ 34
Questions to Ask Employers ................................................................................................................................................ 35
Illegal Questions and How to Address ................................................................................................................................. 36
Salary Negotiations .............................................................................................................................................................. 37
ALSO TO CONSIDER
Graduate School ................................................................................................................................................................... 39
Life After College (Budget, Savings, Big Purchases, etc.) .................................................................................................. 40
Business/Dining Etiquette .................................................................................................................................................... 42
auburn.edu/career | 334.844.4744
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AUBURN UNIVERSITY CAREER CENTER
303 MARY MARTIN HALL | AUBURN.EDU/CAREER | CDSSERV@AUBURN.EDU | 334.844.4744
BENEFITS OF UTILIZING THE CAREER CENTER
Freshmen/Sophomores – Utilize the Career Center early to start career and major exploration with assessments, oneon-one career counseling/coaching and on-line resources.
Juniors/Seniors/Grads/Alumni – Utilize the Career Center consistently to transition to the world of work with strong
job search skills (resume and cover letter writing, interviewing, networking, salary negotiating, and more). Take
advantage of events, workshops, and coaching.
LET US HELP YOU
Assessments identify how your interests, personality, skills and work values align with the world of work
Counselors and advisors assist in matching assessment information to career and major options
 Resources help you research majors, careers, industries and companies
 Workshops provide the latest tips and strategies for conducting a successful job search
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TIGER RECRUITING LINK (TRL)
YOUR LINK TO JOBS, EMPLOYERS, EVENTS & INTERVIEWS
PART-TIME JOBS
Search for and apply to on and off campus part-time student jobs
INTERNSHIPS
Search for and apply to internships related to your major and career goals
RBD Library
FULL-TIME JOBS
Search for and apply to full-time positions targeted toward Auburn graduates
<—Mary Martin Hall
ON-CAMPUS INTERVIEWS
Submit resumes and sign up to interview with companies visiting campus
CAREER EVENTS & WORKSHOPS
View career expos, job fairs, professional school fairs and workshops and RSVP
Haley Center
AVAILABLE TO ALL AUBURN STUDENTS & ALUMNI
REGISTER @ JOBS.AUBURN.EDU
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SCAN:
CONNECT:
FOLLOW:
LIKE:
Career Center website
Auburn University Career Center
AUCareer
facebook.com/AUCareer
OFFICE OF PROFESSIONAL & CAREER DEVELOPMENT
COLLEGE OF BUSINESS | 101 LOWDER BUSINESS BUILDING | OPCD@AUBURN.EDU | 334.844.7203
THE OFFICE OF PROFESSIONAL AND CAREER DEVELOPMENT (OPCD) in the College of Business is excited to
help undergraduate and graduate students enrolled in the College of Business. The staff of the OPCD is here for you
on your journey. We will…
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Work with you in BUSI 1010 as you begin to explore personal interests as they relate to different career options;
Provide you with relevant information so you can make an informed decision about your major;
Give you helpful feedback and guidance on your résumé and
cover letters;
Provide opportunities to master excellent job-searching skills;
Strengthen your skills when you need to practice for a job interview;
Deliver innovative ways to learn about yourself, your future and the world of work!
Our professional and friendly staff wants you to succeed both academically and personally. Our goal is to inspire and
encourage you as you develop your “Business Plan for Life.” Let the OPCD be your partner as you embark upon
becoming a future global leader! Come see us!
UPCOMING OPCD INDUSTRY WEEK EVENTS
FALL 2012 INDUSTRY WEEKS
September 4-7 (T-F) Corporate Accounting (COAC)
September 10-14 (M-F) Financial Services/Banking/Real Estate (FIBRE)
September 17-21 (M-F) Consulting (CONS)
September 24-27 (M-Th) Marketing/Sales/Retail (MSR)
September 24-28 (M-F) Supply Chain/Operations & Aviation Mgt (SCOA)
October 15-19 (M-F) Healthcare Mgt & Technology (HCIT)
SPRING 2013 INDUSTRY WEEKS
January 28- February 1 (M-F) Marketing/Sales/Retail (MSR)
February 4-8 (M-F) Financial Services/Banking/Real Estate (FIBRE)
February 11-15 (M-F) Consulting (CONS)
February 18-22 (M-F) Healthcare Mgt & Technology (HCIT)
February 25-29 (M-F) Supply Chain/Operations & Aviation Mgt (SCOA)
FIND MORE OPCD EVENTS: JOBS.AUBURN.EDU
SCAN:
CONNECT:
FOLLOW:
LIKE:
OPCD website
Office of Professional and Career
Development - Auburn University COB
AU_OPCD
facebook.com/AUOPCD
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Calendar of Events
FALL 2012
SERVICES
Picture Your Future: Major/Career
Direction Workshop
Wed, Aug 15
Noon - 1 PM | Student Center, Rm 2227
CAREER PLANNING
– Career Counseling: Free one-on-one sessions
– Resource Library: Major and career information
– Web Resources: auburn.edu/career
– Workshops and Events
POP into the Career Center (Free Popcorn)
Wed, Aug 15
7 - 10 PM | Student Center Lawn
ASSESSMENTS: AUBURN.EDU/CAREER
– Type Focus (free - assess personality type)
– Strong Interest Inventory ($30 - assess vocational interests)
Rock Your Résumé: Résumé Workshop
Thu, Aug 16
2 - 4 PM | Foy Hall, Rm 213
Part-Time Job Fair
Wed Aug 22
10 AM - 1 PM | Student Center Ballroom
Top Young Professional Event (TYPE)
Thu Sept 6
6 - 8 PM | Hotel at AU & Dixon CC
Get Cookin’ with the Career Center
Cookout (auburn.edu/career/cookin)
Wed, Sept 12
11 AM - 1 PM | Student Center Lawn
Career Expo
Engineering and Technical, Mon, Sept 17
Non-Technical (All Majors), Wed, Sept 19
Graduate and Professional School Fair
(www.alabamaconnection.org)
Wed, Oct 3
Education Interview Day
Tue, Oct 16
8 AM - 3 PM | Hotel at AU & Dixon CC
SPRING 2013
Internship and Summer Job Fair
Wed, Jan 23
Career Expo
Engineering and Technical, Tue, Feb 12
Non-Technical (All Majors), Thu, Feb 14
CAREER PLANNING SYSTEMS: AUBURN.EDU/CAREER
– FOCUS (free)
– CareerBeam (free)
COURSES
– COUN 1000: Career planning course
– COUN 2970: Senior year transition course
– UNIV 1150: Exploring Majors Learning Community (freshmen only)
JOB / INTERNSHIP SEARCH PREPARATION
– Career Coaching: Free one-on-one sessions
– Résumé and Cover Letting Writing: Walk-in, appointments, eRésumé reviews
– Interview Skills: InterviewStream (online practice tool) and mock interviews
– Resource Library: Job search guides
– Workshops / Events
INTERNSHIPS, SUMMER & PART/FULL-TIME JOBS
– On-campus interviews, job postings, events and information sessions posted at
jobs.auburn.edu
ON-LINE SERVICES: JOBS.AUBURN.EDU
– Tiger Recruiting Link (TRL): Job listings, résumé referral, and on-campus
interview sign-ups
– CareerShift: Comprehensive job search and networking site
– Internships.com: Resource to locate internship opportunities
– Going Global: Resource to find and apply for jobs abroad
– InterviewStream: Interview practice software
DIGITAL CAREER CENTER
– Career Center Resources: auburn.edu/career
– Job Search Resources: jobs.auburn.edu
– eResume Review: eresume@auburn.edu (Subject: eResume)
– ―Like‖ us: facebook.com/aucareer
– Follow us: twitter.com/aucareer
– Tigersprepare.blogspot.com
PROGRAMS
– Auburn on the Hill: auburn.edu/washington
– Delta Epsilon Iota: auburn.edu/dei
– Peer Career Advisors: auburn.edu/career/pca
Education Interview Day
Tue, Mar 5
8 AM - 3 PM | Hotel at AU & Dixon CC
Check for updates at
auburn.edu/career/events
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4 YEAR CAREER GUIDE
ALL SEMESTERS
– Meet with career counselor to establish
needs and develop plans
– Attend relevant career events/workshops
– Update Tiger Recruiting Link (TRL)
– Repeat activities listed in prior years as
needed
FRESHMAN YEAR
– Update social network sites‘ privacy
settings and behave professionally
– Attend Part-Time Job Fair
– Register with TRL: jobs.auburn.edu
– Enroll in core courses
– Take U1000 and/or U1050
– Develop professional résumé
– Explore campus organizations at
auburn.edu/stuorgs
– Join at least one social and/or service
club/org and one career related and/or
leadership development club/org
– Attend Internship & Summer Job Fair
– Proactively meet people to build
interpersonal skills
– Make appointment with faculty members
– Meet with academic/organization
advisors to build campus contacts
– Pursue summer job (―adventure‖ job ok)
ELECTIVES
– Explore ―What Can I do with a major
in?‖ resource at auburn.edu/career
– Complete FOCUS and Type Focus to
gain personal insight and career direction
at auburn.edu/career
– Practice interview skills with
InterviewStream
– Schedule mock interview to prepare for
job and on-campus leadership position
interviews
– Participate in Auburn University
Leadership programs: auburn.edu/
leadership
ELECTIVES
– Attend Career Expo to network with
employers
JUNIOR YEAR
– Excel in major-related courses
– Enroll in electives/pursue a minor to
diversify skill set
– Research career options that are in line
with your interests, skills, work values
and personality
– Work or intern in position related to field
of interest
– Review schedule of events and
workshops at auburn.edu/career and
attend as many as are relevant
– Conduct informational interviews, job
shadow and network
– Pursue summer job/internship related to
field of interest
ELECTIVES
– Develop LinkedIn profile, linkedin.com
– Start building professional wardrobe
– Revisit assessments to evaluate self in
relation to new experiences and develop
elevator speech
– Start graduate/professional school
research/process
– Attend Career Leadership Seminars
SENIOR YEAR
– Build professional wardrobe
– Research employers appropriate to your
field, work values and interests
– Join professional organizations in related
fields
– Develop elevator speech/15 second pitch
– Identify references and educate them on
career goals
– Expand LinkedIn profile
– Schedule appointment with career
counselor to develop networking and job
search plan
– Meet with academic advisor to check
SOPHOMORE YEAR
academic plan
– Contribute actively to organizations
– Work or intern in position related to field
– Job shadow, intern or conduct
of interest
informational interviews to gather career
–
Update résumé and TRL account
information
– Attend career events and workshops
– Pursue leadership positions
– Network through job shadowing,
– Pursue job/internship related to field of
informational interviews, LinkedIn, etc
interest
– Create a schedule for conducting your
– Research career options and required
job search
qualifications on Occupational Outlook
Handbook: bls.gov/ooh
Location / Hours
LOCATION
303 Martin Hall
auburn.edu/career
334.844.4744
OFFICE HOURS
8:00 AM - 4:30 PM
WALK-IN HOURS
12 noon - 4:00 PM
Walk-ins
Counselors/Advisors are available to
meet with students on a walk-in
basis for a brief 15-20 minute
session for assistance with résumés
and cover letters, job search
resources, and introduction to
choosing/changing majors.
Appointments
For more in depth career assistance
in choosing or changing majors, job
search, mock interviews, or
assessment interpretations, it is
recommended you make an
appointment to see a Career
Counselor. Schedule your
appointment by calling the Career
Center at 334.844.4744.
LIAISON HOURS
Check website to see when a staff
member is visiting your college
auburn.edu/career/counselors
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HOW TO CHOOSE A MAJOR
FOUR STEPS
Most majors do not follow a linear path to a career. The
following steps will help you navigate the process to
choose a major and career.
1. Self-Assessment
– Ask yourself these questions:
– What do I enjoy? (Which classes? Why?)
– What am I good at? (technical? intellectual?)
– What is most important to me? Being ―behind the
scenes‖ or noticed? Am I flexible or structured?
– What is the coolest job I can imagine? (Seek
people in this area and ask how they got there.)
– Meet with a career counselor to evaluate your
interests, skills, values and abilities through
assessments and counseling.
2. Gather Information and Explore Options
– Explore The Bulletin and eliminate majors that do not
interest you and mark ones that interest you the most.
– Do they match with your interests, skills and values?
– Research majors by visiting department websites and
talking with academic advisors, students and faculty.
Visit Career Center to find more resources on majors.
3. Evaluate and Make a Decision
– Create pros and cons list to narrow to two or three
majors.
– Is it possible to double major and/or add a minor?
– Gather additional information and process with an
advisor, professor or career counselor.
4. Take Action
– Sample courses in the majors you are considering.
– Choose activities, internships, and/or part-time jobs
to develop skills in these areas.
– Talk to people already in these career fields.
– Declare a major!!
WHAT MAKES IT SO HARD?
EXTERNAL FACTORS
– Feeling ―stuck‖ with a major without a clear direction.
Remember that majors and careers develop
independently of one another; you have options.
– Lacking information. Gather information from the
Career Center, professors and academic advisors.
– Overwhelmed by information. Talk to a career counselor
about finding accurate information efficiently.
INTERNAL FACTORS
– Lacking self-confidence in making ―critical decisions.‖
Empower yourself with additional information and
process with a career counselor.
– Feeling fear/anxiety. A counselor can help separate
rational from irrational fears.
– Conflicting values (e.g. you want to be an artist and have
a guaranteed income). Do some value clarification.
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– External stress (e.g. parents‘/mentor‘s ideas about your
career choice conflict with yours). Recognize the conflict
and if necessary, talk with a counselor about ways to deal
with this challenge.
– Multipotentiality (many interests and abilities). Talk with
a counselor to narrow your options.
CAREER CENTER RESOURCES
– What Can I Do With a Major In?
– Candid Career Informational Videos
– Type Focus and Strong Interest Inventory
– CareerBeam and FOCUS
– Resource Library
You may also want to take COUN 1000, a career planning
course for freshman and sophomore students which
encourages and/or requires you to follow these steps. Here
are additional ways to explore career choices:
JOB SHADOWING
Gather career information as you ―shadow‖ or follow an
employer for one to three days. It is an unpaid opportunity
as you are observing, not working, and it builds your
professional network. More info: auburn.edu/career
INFORMATIONAL INTERVIEWING
Collecting information on a career from professionals
currently in that area and helps with the following:
– Sharpen your perception of your career of interest and
help you make educated career decisions
– Develop contacts and build your network
– Measure your compatibility with the people, environment
and general lifestyles of certain careers
Informational interviewing is not a job-seeking method. See
Tip Sheet at auburn.edu/career for specific tips.
PART-TIME JOBS
It is recommended that most full-time students work 10 to
20 hours a week to build time management skills, expand
skill set, provide career exploration and build résumé. Find
on- and off-campus part-time jobs: jobs.auburn.edu
INTERNSHIPS
Gather hands-on experience in the world of work. They
may help confirm career interests while building your
résumé. They may also lead to full-time employment, but
they always build your network.
Internships are…
– Available to all students (all majors and class levels)
– Usually one semester long and available year-round
– Sometimes paid and sometimes voluntary
– For credit (depending on your academic department)
Internship Searching Tips
– Target organizations
– View postings at jobs.auburn.edu
– Attend Career Expo and Internship & Summer Job Fair
– Network with professors, department and family/friends
JOB SEARCH TIPS
JOB SEARCH PROCESS
1. Ask yourself, “What are my…”
– Interests, skills, values, goals, personality traits?
– Preferred environment/lifestyle?
– Preferred geographic locations?
Weigh how these ―fit‖ the research you find next….
1. Research Career/Job Information
– Read job descriptions and research companies
– Gather info on training programs, relocation, etc.
– Consider job outlook, career path and impact of current
events on industry
– Research pay, benefits, work environments, etc.
Utilize what you know about yourself and actual jobs
to start looking for actual opportunities.
1. Develop Job Search Skills
– Set job goals and create a job search plan
– Write résumés and cover letters
– Network (identify contacts and resources)
– Create a TRL account at jobs.auburn.edu
– Practice interview skills
Now that you have gathered information, get started!
1. Begin Your Job Search
– Use a variety of resources
– Tailor message to every contact
– Have a plan, adapt as you go and follow-through
– Develop support systems
– Be persistent and exercise patience
– Send thank you notes, letters and emails
Finally, remember that every job search is a process.
Set short-term objectives (getting a job), and then set
long-term goals (where you want your career to go).
JOB SEARCH RESOURCES
Auburn University Career Center: On-campus recruiting,
job listings and career fairs as well as expert guidance in
self-assessment, interview techniques, résumé writing, etc.
INFORMAL JOB-SEARCH STRATEGIES
Prospecting: After identifying companies that offer (but
may not be hiring for) positions in your field, call to inquire
about opportunities or send the hiring manager a
customized cover letter and résumé and hope to get a
response. Follow up on the communication you send out.
Alumni Association: Go to aualum.org to view list of
Auburn Clubs. Join LinkedIn alumni groups and network.
Personal Network: Tell friends and relatives about the
type of jobs you are seeking. If you have certain relatives or
friends with a knack for networking, give them a couple of
copies of your résumé to share.
Professional Organizations: Join career-related
organizations to network and gain access to lists on who‘s
hiring. Some companies constantly recruit specifically
within an organization.
Volunteerism: Volunteering is an excellent way to network
with people working in different fields.
Start your job search early, take an aggressive approach,
and always remain poised. Be systematic, looking for every
opportunity to display your abilities. Finally, follow-up any
attractive possibility or with anyone who assists you.
Adapted from Advice for the Real World: Job-Search Smarts.
Chaz Kyser. jobweb.com
NETWORKING
Network to gain knowledge of specific jobs and career
options and make contacts for referrals in the job search
process. These people can coach you in cover letter and
résumé writing as well as interviewing. Networking allows
you to learn industry-specific behaviors which may help
confirm your interest in a chosen field.
Build your list of contacts from the following: family,
friends, directories (church, organizations), professional
associations, civic groups, church members and LinkedIn
Groups. A meeting can be as casual as ―Can I ask you a few
questions about how you got into ______?‖ to arranging an
appointment.
FORMAL JOB-SEARCH STRATEGIES
On-Campus Recruiting (OCR): Participate by registering, Conduct Informational Interviews to learn more about a
viewing opportunities and applying at jobs.auburn.edu.
field. Attend Career fairs (fall and spring semesters) to
Job Fairs: This is a convenient way to market yourself and make initial contacts. Network with professionals on
learn more about companies hiring for positions you might LinkedIn by geographic location, career interest, alumni
association and organizations. Twitter is a fast paced way to
be interested in. Dress professionally and bring résumés.
learn up-to-date information about your field of interest and
Internet Ads: Start with jobs.auburn.edu (TRL,
those who are in that world. Professional societies provide
NACElink and CareerShift). Strive to find a contact.
networking opportunities and often publish job listings on
Newspaper Ads: As few as 5% of jobs are advertised here, their websites.
so don‘t rely solely on newspapers to find a job. When you WEB RESOURCES
do find a listing, apply for the position immediately.
View more detailed Networking/
Employment/Staffing Agencies: These agencies get paid Informational Interviewing Tip Sheet here:
by companies to find employees. Ideally, target one that
places people within your field.
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FEDERAL JOB SEARCH
BENEFITS OF A FEDERAL JOB
1. Nation's Largest Employer is Hiring: Increasing
demand for services and retiring baby boomers mean
tens of thousands of job opportunities.
2. Federal Service is Public Service: Make a positive
difference in the lives of Americans and play a vital
role in addressing national issues.
3. Federal Jobs Pay Better Than You Think: Federal
salaries are often competitive with the private sector,
plus there are great benefits, stability and opportunities
for advancement.
4. Federal Government Can Help Pay for School:
Agencies may help pay back up to $10,000 per year of
student loans, and some agencies will pay if you decide
to pursue a graduate degree.
5. You Can Develop a Unique Skill Set: The government
offers cutting-edge training/professional development.
6. Federal Jobs Around the Country and World:
Nearly 85% of federal jobs are outside the D.C. area
and more than 44,000 federal employees work abroad.
7. Federal Government Values Diversity: Federal
agencies serve as a model to private sector in achieving
workforce diversity and actively encourage minorities
and individuals with disabilities to apply.
8. Jobs for Every Interest and Major: There are jobs
suited to every interest/skill, from art history to zoology.
9. Federal Jobs Promote Great Work/Life Balance:
Agencies offer flexible work schedules, world class
benefits, job sharing, on-site child care and other
incentives to facilitate a high quality of life.
10. You Can Make a Difference: The federal government
is our most powerful agent in addressing national
issues. There is no bigger stage for making an impact.
make sure you use the language in the job description. For
example, if they say, ―We‘re looking for a black sweater,‖
don‘t say, ―I have a charcoal cardigan available.‖
When attending a career fair where you plan to speak to a
federal agency, bring both your corporate and federal
résumés as some agencies will want to see your corporate
document as well.
FINDING FEDERAL JOB POSTINGS
Start your search at the U.S. Office of Personnel
Management (OPM). By law, most government agencies
must post vacancies on USAjobs.gov, but you may want to
also visit the websites of those agencies with which you
might like to work as well.
THE APPLICATION PROCESS
After selecting the job to which you‘d like to apply, we
encourage you to consider the following tips:
Plan ahead: The application process can take time; to
improve your chances of getting a job, be sure to allow
plenty of time to thoroughly complete your application.
Select carefully: Applications tailored for specific jobs that
are a good match for your skills and talents will be more
successful than sending out a standard résumé for many jobs.
Prepare to wait: It can take weeks to months before you
will hear back about an application and there may be little
or no communication from the agency.
USAJOBS.GOV TIPS
The ―Search Jobs‖ button on the USAJobs homepage takes
you to a central job search screen. You can narrow your
search by the following categories:
Resource: http://www.makingthedifference.org/federalbenefits/ Key Word: Narrow your search to only those positions that
KSA FACTORS
KSA‘s, an acronym for Knowledge, Skills, and Abilities,
are a set of questions to help determine if you are a good fit
for a job, based on (you guessed it!) your combined set of
job-related knowledge, skills, and abilities. These are
supposed to be removed from the initial application
process. However, you can find more information about
KSA‘s on the Federal Jobs Tip Sheet and in books located
in the Career Center resource library.
FEDERAL RÉSUMÉ
A sample federal résumé is on p. 20. Start your federal
résumé at usajobs.gov and use the Résumé Builder. Some
agencies will not consider another format so it is strongly
suggested that you use their résumé builder and then edit as
needed. You may post up to five different résumés, tailored
to different positions, on usajobs.gov.
fit your expertise and experience. For example if you type
―electrical engineer‖ you will see only those jobs that
match your description.
Location: Only see jobs that are open in a specific place.
Job Category: Tailor results to personal skills/interests.
Salary Range and Pay Grade Range (GS): Only browse
jobs that are at your level of expertise and education.
Generally speaking, search GS-5 through GS-7 if you have
a bachelor‘s degree and begin your search at the GS-9 level
if you have a master‘s degree.
Once you're happy with the way your search is set up,
select ―Save this search and email me jobs‖ link at the
bottom of the page. To use this feature, you will be directed
to create an account. Do so and also gain access to post
your résumé so employers can search for you as well.
Unlike a ―corporate résumé,‖ the federal résumé is typically Go to makingthedifference.org or
calltoserve.org for additional resources
more than one page, and the bullets for each experience
may range from 5-10 points. Still use action verbs and
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RÉSUMÉ WRITING
WHAT IS A RÉSUMÉ?
– A brief (1 - 2 page) summary of your work and/or
activity experiences, educational background and skills
– A personal marketing piece to a specific audience
– A document that highlights your qualifications and
experience as they relate to the job you are seeking
– A document that helps you obtain an interview
A curriculum vita (CV) is a comprehensive document,
usually three or more pages in length. It is often used in
higher education and concentrates on academic pursuits,
research, teaching or presentation skills. More tips: p. 9.
RÉSUMÉ FORMAT OPTIONS
Chronological (e.g. p. 12)
Use this style when experience, education or activities are
strong and relevant to your objective; previous job titles or
company names sound impressive; job history shows
growth or emphasizes career-related accomplishments.
(Warning: It may make non-impressive job titles and
frequent changes in career path clearly visible.)
Functional or Skills-based (e.g. p. 12)
Use this style to deemphasize irrelevant job titles and work
history in order to draw attention to transferable skills.
Draw on all sources of experience (jobs, volunteering,
activities and coursework) to describe skills. (Warning: It
may draw attention to an absence of related experience.)
Combination (e.g. p. 13)
Combine aspects of chronological and functional formats,
allowing you to emphasize both work history and skills/
accomplishments equally.
OBJECTIVE
The objective sets the tone for your résumé, demonstrates
professional direction and indicates the type of work you
are seeking. The objective says, ―This is what I want to do,‖
and ―These are the skills I want to utilize.‖ The rest of the
résumé says, ―This is why I am qualified to do it.‖
Do not repeat information from your cover letter; do not
state the obvious; and do not narrow your employment
opportunities too much.
Include this type of information:
– Level of position, job title or industry area you seek
– Special interest area within an organization
– Interests, knowledge or skills you wish to contribute
Your objective should do the following:
– Fit your background/career desires
– Show your confidence in career goals
– Be clear and concise, indicating how your abilities, skills
and background relate to your objective
SAMPLE OBJECTIVE STATEMENTS
Management position in production utilizing my expertise
and organization skills, supporting my commitment to
customer service, employee development and continuous
improvement.
Operations management position at a major operating
facility for a growing pulp and paper or related company,
fully utilizing management, communication and problemsolving skills.
REFERENCES
Listing ―Available upon request‖ on your résumé is
SUMMARY OR HIGHLIGHTS OF QUALIFICATIONS optional. List 3 - 5 references on a separate page, and use
In a ―national survey of 600 hiring managers, the
the same name header and format as your résumé. Also,
overwhelming majority said the most important part of
always obtain permission and keep references informed of
your résumé is the Summary of Qualifications section.‖ the positions you are pursuing. (See example on p. 13).
It should be 3 - 5 bullets that ―present an overview of your
Reference information should include:
experience, accomplishments, talents, work habits, and
skills.‖
Resource: robinryan.com/resumeQuiz.htm – Complete name (using Mr., Miss, Mrs., Ms. or Dr.)
– Job title
SAMPLE: SUMMARY OF QUALIFICATIONS
– Name of the organization
– Proven leader, recognized by University for leading team – Work address
of five to start organization and recruiting 90 members in – Phone number (ask if they prefer work or home)
the first year
– Email address
– Effective manager, maintaining strong customer service
Choosing your references
and production during shift while managing 10 staff
– List people who will speak highly of your past work
members
performance (job, class work, research, etc.).
– Strong communicator whether one-on-one or presenting
to large groups of students, alumni, parents or community – Work supervisors or organization advisors are ideal.
– Colleagues are appropriate if you worked on a team
leaders
project together.
– Recognized problem-solver in relationship building,
–
Character/personal references should only be provided if
project management and strategic planning.
requested or if your choices are limited.
Remember to not lie, exaggerate or misrepresent yourself. – Ask selected if they will serve as a positive reference.
At some point, you will be exposed and likely fired.
Highlight your experience and accomplishments based on
solid facts.
9
RÉSUMÉ WRITING
Preparing your reference page
Check spelling of each reference‘s name, company, official
job title, and address. Learn what phone number and email
address they want used.
TRL RÉSUMÉ : MINIMUM REQUIREMENTS
In order for your résumé to be approved in Tiger
Recruiting Link (TRL) and be available to employers, it
must meet the following minimum requirements:
Educating and informing your references
– Provide a copy of your résumé to your references so they
may speak intelligently about your past experiences.
– Inform them of the kind of positions you are seeking.
– Coach them about the skills and strengths you would like
them to emphasize.
– Notify them of positions for which you apply so they
may anticipate the call.
– Thank references and notify them when you accept a job.
Contact Information
– Include name, address, phone number, and e-mail address
clearly at top of page.
RÉSUMÉ MAILING
Use either a business envelope that matches your résumé
paper or a large manila envelope that does not require that
you fold it. Always send a cover letter with your résumé,
placing it on top of the résumé. Use paperclips, not staples.
Additional Information
– Don‘t include: social security number, birth date, picture,
marital status, gender, ethnicity, or religion.
– Create a separate document for references.
– Each section of résumé is listed in reverse chronological
order.
Education
– Don‘t include high school information after first year.
– List most recent (if you have more than one) degree first.
– Spell out name of university (Auburn University) and
include location (Auburn, AL).
– Include official degree (Bachelor of Arts/Science) and
ON YOUR RÉSUMÉ, DON’T…
major and/or minor. Note: Most engineering degrees have
dropped ―of Science‖ and are ―of [insert major]‖ instead.
– Make it too long. DO highlight major areas which will
help get you the interview.
– Rather than dates attended, include the month and year of
anticipated graduation.
– List just your job title, company and dates. Do share
Experience (chronological résumés)
responsibilities and accomplishments in position(s).
– Present experience in reverse chronological order
– Use pronouns in résumé; exception is the Objective.
(present to past) and break into separate (―Related
– Date your résumé or entitle it ―RÉSUMÉ.‖
Experience‖ and ―Additional Experience‖) sections to
– Introduce anything that could be perceived as a negative.
focus more on your specific career goals.
– Refer to religion, political party or national origin (or use
– Indicate company/organization name, city, and state.
statements that may indicate these). DO consider using
general terms to indicate experience in one of these areas. – Include job title and starting/ending dates (Month/Year).
– Use present tense verbs to describe present positions and
– Include salary information.
past tense to describe previous positions.
– Forget to proofread your résumé several times.
–
Don‘t use first person (―I‖) when describing experiences.
– List references. DO prepare a separate page.
– Ruin a well prepared and carefully developed résumé by – Use concise bulleted statements, not sentences.
poor format or sloppy reproduction. DO use samples in
Honors and Awards
this handbook for design ideas.
– Specify name of honor/award and month/year received
– Send a résumé without a cover letter.
Activities
– Use an email address that is unprofessional.
– Include gender, high school info (unless relevant), marital – List organization (do not abbreviate), offices or
leadership roles held, and dates (Semester/Year)
status, height/weight, birthplace, birth date or picture.
FREE RÉSUMÉ REVIEW RESOURCES
– E-Résumé Review: Submit résumé for feedback within
48 hours to eresume@auburn.edu.
– Walk-in & Appointment: To meet one-on-one with a
career counselor, walk-in Monday - Friday, 12 noon 4:00 PM or call 844.4744 to schedule an appointment.
10
Layout and Design
– Header Text Size: 12 - 14 pt
– Body Text Size: 10 - 12 pt
– Font and layout style must be consistent throughout.
– Résumé should be one page for undergraduate students.
– Curriculum Vitas longer than one page must include
name and page number at the top of subsequent pages.
CURRICULUM VITAE (CV) WRITING
WHAT IS A CURRICULUM VITAE OR CV?
– Comprehensive biographical statement (usually 3+ pages).
– Way to emphasize qualifications and activities, organized
so strongest areas stand out.
– Unless a vita is requested, send a résumé.
A CV IS OFTEN USED…
– In higher education and focuses on academic pursuits,
omitting material not directly related to educational
background and achievement.
– In other cultures instead of a résumé.
– To address faculty roles such as teaching: courses taught
and developed, research and service and professional
associations and presentations.
– To seek teaching or research positions.
WHEN DO I USE A CV?
– Locate or change positions.
– Update personnel records.
– Respond to public announcements.
– Re-enter the labor market.
– Provide information for professional activities.
Besides serving as a job search tool, a CV may be used in
the following ways:
– Supporting documentation to grant or funding proposal.
– Requirement for annual review by an employer.
– Requirement during application process for membership
in a professional organization.
– Background statement for convention presentation
introduction.
– May accompany a portfolio.
SUGGESTED CV TOPICS
Education
Professional Studies
Thesis
Master‘s Project
Comprehensive Areas
Dissertation Title
Professional Competencies
Professional Highlights
Course Highlights
Areas of Knowledge
Areas of Expertise
Areas of Experience
Professional Experience
Teaching Experience
Research Experience
Administrative Experience
Consulting Experience
Related Experiences
Distinctions
Academic Service
Professional Service
HOW TO GET STARTED ON YOUR CV
Brainstorm everything you can imagine to include, both
educational and professional history. Then, decide what to
include and exclude. Write a draft and experiment with
format and relevant information. Adapt your CV to fit
various needs, and update your information at least once a
year.
Remember the following when putting together a CV:
– Clarity: Make presentation clear and concise.
– Consistency: Do not mix categories or dates.
– Conciseness: Summarize and highlight, do not pad.
Format and Style
– Style: Short phrases, action verbs, succinct wording
– Paper: 8 ½‖ x 11,‖ résumé paper in light neutral color
– Margins: 1‖ x 1‖
– Name: Should appear on each page of your CV
Do not include: sex, age, height, weight, marital status,
dependents, race, ethnic background, religion or photo.
Outside Readers/Critics
Have the following people review your CV:
– Professional who knows you well enough to spot any
significant information you may have omitted.
– Professional who does not know you well and will read
critically (important choice since most of your readers
will fall into this category).
– Hiring personnel officer you know.
– Career Center staff member.
SAMPLES
Please see samples on pp. 21-23.
Faculty Leadership
Committee Leadership
Departmental Leadership
Professional Activities
Scholarly Presentations
Conference Presentations
Convention Addresses
Workshop Presentations
Conference Participation
Conference Leadership
Memberships / Affiliations
Professional Organizations
Professional Certifications
Licensure
Special Training
Teaching Interests
Academic Interests
Research Interests
Educational Interests
Professional Interests
Scholarships
Awards / Honors
Fellowships
Publications
Exhibits/Exhibitions
Academic Accomplishments
Activities
Foreign Studies
Travel Abroad
Foreign Languages
References
Resources:
www.sc.edu/career/pdf/vita.pdf.
Demystifying the Vita, by R. Anthony and G.
Roe
Developing a Professional Vita or Résumé,
by C. McDaniels
The Academic Job Search Handbook, by M.
Heiberger and J. Vick
Writing a Vita, by Rector and Vistors,
University of Virginia
11
RÉSUMÉ WRITING
Header - Name should be at the top in 18 22 pt font. Other text will be ~11 pt.
– You may include nickname.
– Use professional email and deselect link.
– Include on-line portfolio/website if
applicable and regularly updated.
Objective - Use if briefly stating your career
goal and the applicable skills you offer is
effective.
Summary - Use to quickly market your skills
and personal traits to an employer and you
have the space on résumé to use. Do NOT
use both Objective and Summary.
Education - List in reverse chronological
order (present to past) and include GPA if 3.0
and above; do not round up.
– Awards/Honors/Scholarships (if more than
three, use separate section).
– Study abroad experiences may go here.
– Special training, trade schools or
workshops may go here.
Experience - Decide whether to list job title
or employer first and be consistent and list in
reverse chronological order (present to past).
– Create two sections, Related Experience /
Other Experience to move more related
positions to the top.
– Be consistent in punctuation.
Activities/Honors/Etc - List activities that
demonstrate job-related skills, leadership or
membership in career related organizations.
Don’t list just because you paid dues.
Honors/Awards may be separate section.
– Volunteer work may be separate section.
Key Skills - These should specifically
support your fit to the job.
Interests - While this demonstrates your
uniqueness, weigh the relevance to your
career goals. You may also want to include:
volunteer work, hobbies, publications and
presentations, willingness to travel or
relocate, and date of availability.
FINAL TIPS
 Avoid templates!
 PROOF over and over and have
someone in the Career Center review it.
 Vary résumé for different jobs, changing
objective or summary and content every
time. Consider changing format and
content for others.
 Keep résumé to one page if have less
than 10 years of experience.
 Omit high school information after
freshman year.
 Use bullets, not blocks of text to
encourage readability.
 Tell the truth 100% of the time.
12
FirstName LastName
Current Address
## Street
City, ST ZIP
phone number
email address
Permanent Address
## Street
City, ST ZIP
OBJECTIVE OR SUMMARY (not both)
 Objective: State specific job title and list skills you bring to position
 Summary/Highlight of Qualifications: Summarize, in 3 - 5 bullets, the skills and personal
traits you possess and that mirror the job description to best communicate you are a fit for the
position/company. (Tips and Samples: p. 11)
EDUCATION
University; City, ST
Degree; Majors; Date of Graduation
 GPA: #.##/4.0 (Overall is assumed. Add Major GPA if higher and label as such)
APPLICABLE COURSEWORK (Optional Section)
Only list courses that fill a gap in résumé or otherwise illustrate required knowledge that you have
not yet utilized in a job (use columns)
EXPERIENCE
Employer; City, ST
Job Title; Dates of Employment
 List experiences present to past
 Include volunteer work, internships, co-ops, part- and full-time jobs and leadership positions if
they relate to the position you are seeking
 Start each bullet with active verb/skill (past tense if experience is completed): p. 12
 Quantify: How many people did you supervise? How much money did you manage?
 Share successes, outcomes and improvements you made, not just duties of position
Special/Senior Projects
 List leadership contributions and outcomes for class project if applicable to position
ACTIVITIES/HONORS/PROFESSIONAL MEMBERSHIPS (Optional Section)
Organization, current position, dates; previous position, dates
List only those organizations (sports, clubs, student government and honoraries) where you
contribute regularly and actively
KEY SKILLS
Foreign Languages: List oral, written and reading competency levels, not course years
Computer: Include hardware and software proficiencies, if seeking tech position, include more
specific sections: programming languages, hardware, software, operating systems,
databases, peripherals, etc.
Certifications/Licenses: List dates
Personal: List personal skills/traits that help make you a better candidate for position
INTERESTS (Very Optional Section)
List interests and hobbies if you have space and if they are relevant to goals of objective
REFERENCES (Optional Section)
Available upon request (Tips: p. 11)
A résumé is a targeted personal marketing piece that summarizes your education and
experiences to highlight your qualifications as they relate to the job (part-time and fulltime jobs, internships, leadership positions, scholarships) you are seeking.
Margins - Use 1/2‖ to 1‖ margins on all four sides
Printing - Use 8 1/2‖ x 11‖ résumé paper and print in black ink on light, neutral paper
Fonts - Use traditional Arial, Times New Roman or Garamond (Name: 18-22 pt;
Headers: 12-14 pt; Body: 10-12 pt font)
ACTION VERBS / PERSONAL QUALITIES
Choose action verbs that communicate applicable skills to an employer. If you are currently in the position, use present
tense; if no longer in the position, use past tense. Use this list to brainstorm, but also look at job descriptions, talk to
current or past supervisors and utilize a thesaurus. Try to not use the same verb more than once or twice.
SKILLS
Leadership
administered
analyzed
appointed
approved
assigned
attained
authorized
chaired
considered
consolidated
contracted
controlled
converted
coordinated
decided
delegated
developed
directed
eliminated
emphasized
enforced
enhanced
established
executed
generated
handled
headed
hired
hosted
improved
implemented
increased
initiated
inspected
instituted
managed
merged
motivated
organized
originated
overhauled
oversaw
planned
presided
prioritized
produced
recommended
replaced
restored
scheduled
secured
selected
streamlined
strengthened
supervised
terminated
transformed
interviewed
involved
joined
judged
lectured
listened
marketed
mediated
moderated
negotiated
observed
outlined
Communication participated
addressed
persuaded
advertised
presented
arbitrated
proposed
arranged
publicized
articulated
reconciled
authored
recruited
clarified
referred
collaborated
reinforced
communicated
reported
composed
resolved
conferred
responded
consulted
solicited
contacted
spoke
conveyed
summarized
convinced
synthesized
corresponded
translated
debated
wrote
defined
described
Research
developed
analyzed
directed
clarified
discussed
collected
drafted
compared
edited
conducted
elicited
critiqued
enlisted
detected
explained
determined
expressed
diagnosed
formulated
evaluated
furnished
examined
incorporated
experimented
influenced
explored
interacted
extracted
interpreted
formulated
gathered
identified
inspected
interpreted
interviewed
invented
investigated
located
measured
organized
researched
reviewed
searched
solved
summarized
surveyed
systematized
tested
Technical
adapted
applied
assembled
built
calculated
computed
conserved
constructed
converted
designed
determined
developed
engineered
maintained
manufactured
operated
overhauled
printed
programmed
regulated
remodeled
repaired
replaced
restored
solved
specialized
standardized
studied
upgraded
utilized
conserved
corrected
determined
developed
estimated
measured
planned
prepared
programmed
projected
reconciled
reduced
researched
retrieved
Teaching
adapted
advised
clarified
coached
communicated
conducted
coordinated
critiqued
developed
enabled
encouraged
evaluated
explained
facilitated
focused
guided
individualized
informed
instilled
instructed
motivated
persuaded
simulated
stimulated
taught
tested
trained
transmitted
tutored
Financial/Data
administered
adjusted
allocated
analyzed
appraised
assessed
audited
balanced
budgeted
calculated
computed
Creative
acted
adapted
began
combined
composed
conceptualized
condensed
created
customized
designed
developed
directed
displayed
drew
entertained
established
fashioned
formulated
illustrated
initiated
instituted
integrated
introduced
invented
modeled
modified
originated
performed
photographed
planned
revised
revitalized
shaped
Helping
adapted
advocated
aided
answered
arranged
assessed
cared for
clarified
coached
collaborated
contributed
cooperated
counseled
demonstrated
diagnosed
educated
encouraged
ensured
expedited
facilitated
familiarized
furthered
guided
insured
intervened
motivated
prevented
procured
provided
rehabilitated
represented
resolved
simplified
supplied
supported
volunteered
Organization
accommodated
achieved
approved
arranged
catalogued
categorized
charted
classified
coded
collected
compiled
corrected
corresponded
distributed
filed
generated
implemented
incorporated
inspected
logged
maintained
monitored
obtained
operated
ordered
prepared
processed
provided
purchased
recorded
registered
reserved
responded
reviewed
routed
scheduled
screened
served
set-up
submitted
supplied
standardized
systematized
updated
validated
verified
PERSONAL QUALITIES
General
fast-paced
structured
flexible
provide variety
autonomous
team-oriented
supportive
friendly
conservative
competitive
innovative
results-oriented
customer-oriented
highly-organized
systematic
improvement
Direct / Decisive
results-oriented
independent
initiative
risk-taker
decisive
competitive
quick
goal-oriented
Supportive
consistent
team-oriented
deliberate
specialist
patient
attentive listener
cautious
Precise / Reflective /
Reserved
diplomatic
analytical
accurate
fact-finder
systematic
attentive to detail
Outgoing / Optimistic
persuasive
enthusiastic
people-oriented
verbal
articulate
optimistic
energetic
Resource: broncojobs.wmich.edu
13
14
chronological@auburn.edu
(334) 844-0000
Permanent Address:
9999 Dream Street
Sunshine, AL 36123
TECHNICAL SKILLS
General Software: Proficient in Microsoft Word, Excel, PowerPoint and Publisher
Design: Proficient in Adobe Photoshop, InDesign and Illustrator
Social Media: Proficient in Facebook, Twitter, NING and blogging
We Are Hip Inc.; Sunshine, AL | Sales Manager; Summers 20xx, 20xx and 20xx
 Supervised five sales clerks
 Maintained budget, inventory and payroll
Social Sorority; Auburn University, AL | President; March 20xx - Present
 Direct 10-member executive council to achieve chapter/national goals
 Assess ideas and make recommendations for implementation
 Served as liaison to 225 member organization and national organization
VP of Marketing; March 20xx - February 20xx
 Created, implemented and maintained social media and website
 Managed print and promotional item design, printing and distribution
 Communicated effectively with members, University administration and national
representatives
EXPERIENCE
XYZ Organization; Auburn, AL | Social Media Intern; January 20xx - Present
 Create Facebook and Twitter post calendar (over four months), increasing links back
to website by 65%
 Collaborate with supervisor to develop Facebook ad
 Develop social media standards for organization
EDUCATION
Auburn University; Auburn, AL | Bachelor of Arts in Public Relations; May 20xx
 GPA: 3.5/4.0
SUMMARY OF QUALIFICATIONS
 Energetic young professional seeking Public Relations Assistant Director position
 Innovative thinker with strong creative problem solving and analytical skills
 Strong communicator (verbal and written), experienced in technical writing, blogging
and giving presentations
 Technologically savvy, proficient in utilizing Facebook and Twitter marketing
strategies
Current Address:
123 College Street
Auburn, AL 36849
Chrono Logical
Frank A. Functional
Creativity
 Created custom designed logo and promotional materials
 Designed weekly flyers to advertise social functions
 Developed ad lay-outs for school newspaper
 Applicable course work: Advertising, marketing and public
relations
KEY SKILLS
EXPERIENCE/ Social Fraternity, Publicity Chair; January 20xx - Present
ACTIVITIES The Plainsman, Sales Rep; September 20xx - Present
Phi Beta Kappa, Secretary; March 20xx - 20xx
National Kidney Foundation, Intern; January - April 20xx
Computer
 Proficient in Microsoft Office (Word, Excel, PowerPoint,
Publisher), Adobe Photoshop and Illustrator
 Proficient in social media: Facebook, Twitter, Ning
 Working knowledge of web page design
Interpersonal
 Coordinated publication of newsletter with 22 fraternities,
Greek Life Office, and printing company to meet deadlines
 Exceeded goals for campus newspaper ad sales
 Communicated via phone and face-to-face with patrons
interested in learning about non-profit organization
 Applicable course work: Personal Selling, organizational
behavior, persuasive discourse
Writing
 Wrote, edited and distributed monthly newsletter for academic
honor society
 Published fictional stories in annual campus literary magazine
 Promoted non-profit organization through press releases on
state-wide level
 Applicable course work: business writing
Auburn University, Auburn, AL
Bachelor of Arts, English Major; May 20xx
 GPA: 3.80/4.00
Advertising internship utilizing creativity as well as writing and
interpersonal skills
EDUCATION
OBJECTIVE
222 Poplar Street | Opelika, AL 36801 | H: 334.000.0000
C: 334.000.0000 | fafunction@auburn.edu
CHRONOLOGICAL & FUNCTIONAL RÉSUMÉ SAMPLES
Admittance into University of Mississippi Master of Arts in Creative
Writing program
Computer
 Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher),
and Adobe (InDesign, Illustrator, Photoshop), Internet, and email
 Working knowledge of Dreamweaver
Creativity
 Participated in traveling improv drama group
 Designed history of film presentation for senior-level course, open to
entire campus
Writing
 Edited faculty research paper to be published nationally
 Wrote four (4) short stories and three (3) poems that were published
in University literary magazine
 Created dynamic script for five (5) team members for class
presentation
OTHER
The Auburn Circle; Auburn, AL | Contributor; Spring 20xx
EXPERIENCE Dr. Bob Smith, Auburn, AL | Student Asst.; Fall 20xx
FunnyBone, Auburn, AL | Performer; Spring 20xx - Fall 20xx
History of Theatre, Auburn, AL | Team Member; Fall 20xx
Happy Summer Camp; Statesville, GA
Creative Assistant; Summers 20xx, 20xx, 20xx
 Wrote, directed and produced student play
 Supervised, edited and compiled 50 campers’ creative writing
 Critiqued and creatively enhanced camp newsletter
WRITING
The Plainsman; Auburn University; Auburn, AL
EXPERIENCE Editor; April 20xx - Present
 Proof incoming articles for weekly newspaper
 Write editorial pieces on national, local and campus events
 Create short stories for entertainment section bi-weekly
KEY SKILLS
EDUCATION Auburn University; Auburn, AL
Bachelor of Arts, English Major; May 20xx
 GPA: 3.5/4.0
 Dean’s List: Six (6) semesters
OBJECTIVE
123 Smart Street | Auburn, AL 36849 | (334) 000-0000 | cmbo@auburn.edu
Cani B. Acombo
REFERENCES Mrs. Jane Doe
Advisor
The Plainsman
Foy Student Union
Auburn, AL 36849
janedoe@auburn.edu
334.844.0000
Mr. John Smith
Director
Happy Summer Camp
1212 Plaza
Statesville, GA 22222
j_smith@camp.org
111.111.1111
Dr. Sunny Shine
Professor
English Department
Haley Center
Auburn University, AL 36849
shinesu@auburn.edu
334.844.1234
123 Smart Street | Auburn, AL 36849 | (334) 000-0000 | cmbo@auburn.edu
Cani B. Acombo
COMBINATION RÉSUMÉ & REFERENCE PAGE SAMPLES
15
1ST YEAR STUDENT SEEKS PART-TIME JOB
READING THE JOB DESCRIPTION
1. Read job description
2. List skills sought that you possess
3. Incorporate skills into résumé bullets
Tigers R. Great
123 Hall Road | Somewhere, AL 36301 | 334-123-1234 | tiger@auburn.edu
EDUCATION
SAMPLE JOB DESCRIPTION
Auburn University; Auburn, AL | Bachelor of Science, Communication Disorders; May 20xx
STUDENT CART DRIVER
Providence School; Somewhere, AL | Diploma; May 20xx
 ―A‖ Honor Roll: Six (6) years | Honor Roll: 4 years | GPA: 4.58
(On-Campus Part-Time Job from TRL)
DUTIES
– Picks up and drops off riders as assigned;
drives golf cart on assigned route; secures
cart at end of day
– Completes related paperwork and performs
office duties
– Drives golf cart in responsible manner,
adhering to AU Guidelines
– Reports for work on time and performs
duties as scheduled
– Maintains confidentiality
– Establishes and maintains effective and
cooperative working relationships with
other employees and public.
– Handles emergencies in accordance with
training (weather, medical, individuals in
medical or emotional distress)
– Records and maintains paperwork
(dispatch schedules, riders, timesheets,
complaints)
REQUIREMENTS
– Must possess valid US driver‘s license and
be at least 18-years-old
– Demonstrate strong communication skills
SAMPLE SKILL LIST
Drives cart
Complete paperwork 
Drives responsibly 
Timely 
Maintains confidentiality 
Establishes cooperative relationships 
Communication skills 
Handle emergencies 
Valid drivers license 
Please note how the relevant skills/
experience have been incorporated into this
résumé. Also note that not all skills have
been met and not everything on the résumé
is directly relevant to the job. By the time
you are seeking full-time employment,
ideally, you want the match to be stronger.
16
EXPERIENCE
Great Construction; Somewhere, AL | Fill-in Secretary; October 20xx - Present
 Complete needed paperwork and organize files for efficient future access.
 Communicate with customers and vendors via phone and face-to-face.
Providence School; Somewhere, AL | Crossing Guard; August 20xx - May 20xx
 Monitored traffic flow and directed students in safe road crossing.
 Handled weather and situational emergencies as directed through training.
Tutor; October 20xx - Present
 Established cooperative relationships with two students and coached in Math three
days a week.
 Maintained confidentiality regarding student needs and progress.
Sweet Family; Somewhere, AL | Driver; August 20xx - May 20xx
 Entrusted to drive two children home from school every afternoon.
 Arrived in timely manner consistently.
LEADERSHIP
Fellowship of Christian Athletes; Leadership Team, August 20xx - May 20xx;
Member, 20xx - 20xx
School Ambassadors; Secretary, June 20xx - May 20xx
Church; Leadership Team, 20xx; Bible Study Leader, 6th Grade Girls, 20xx
HONORS / AWARDS
Distinguished Providence Graduate: 20xx
National Honor Society: 20xx, 20xx, 20xx
DAR Good Citizen: 20xx
Junior National Honor Society: 20xx
ACTIVITIES
Providence School Ambassador: 20xx - 20xx
Youth Leadership Somewhere: 20xx - 20xx
Yearbook Staff: 20xx - 20xx
COMMUNITY SERVICE
Habitat for Humanity, Somewhere, AL: 20xx
Meals on Wheels, Somewhere, AL: 20xx
Sumler Therapy, Somewhere, AL: 20xx
Advance Therapy, Somewhere, AL: 20xx
Somewhere Hospital, Somewhere, AL: 20xx
KEY SKILLS
Computer: Proficient in Microsoft Office (Word, PowerPoint and Excel) Internet,
email and social media outlets
Personal: Strong communication and organizational skills with demonstrated strong
work ethic and willingness to learn
Applicable Certifications / Licenses: CPR and First Aid Certification, 20xx; Valid
AL Driving License, exp April 20xx
RISING SENIOR SEEKS SUMMER JOB
AUBIE B. AWESOME
COMMUNICATOR | FLEXIBLE | ENTHUSIASTIC | RELIABLE | OUT-GOING
123 Aubie Rd | Aubie, AL 12345 | 334-123-1234 | aubie@auburn.edu
QUALIFICATIONS
 Dedicated teacher with microbiology major and programming experience.
 Experienced animal handler, both in educating children on exotic animals and caring
for domestic pets.
 Proven communicator, building rapport quickly with individuals and speaking
effectively to groups.
 Flexible and dependable worker, proactively meeting needs of team and completing
duties as assigned.
EDUCATION
Auburn University; Auburn, AL | Bachelor of Science, Microbiology; Aug 20xx
 Minor in Agriculture
RELATED EXPERIENCE
Happy Daycare; Auburn, AL | Assistant Teacher; Jan 20xx - present
 Create educational and engaging activities for children ages 4 - 8.
 Teach topic-focused lessons based on school curriculum.
AU College of Veterinary Medicine; Auburn, AL | Tour Guide; Jan 20xx - Dec 20xx
 Educated groups of 3 - 20 on Small and Large Animal Teaching Hospital resources.
 Built rapport quickly with prospective students and families interested in Auburn.
The Animal Hospital; Auburn, AL | Veterinary Assistant; Sep 20xx - May 20xx
West Animal Hospital; Auburn, AL | Veterinary Assistant; Aug 20xx - May 20xx
 Documented history/notes of physical exam for annual check-up or future diagnosis.
 Handled animals to support needs of doctor in animal surgeries.
 Analyzed blood, serum, and fecal preparation, and urinalysis for health concerns.
KY Down Under; Horse Cave, KY | Animal Crew Member; Jun 20xx - Aug 20xx
 Communicated to diverse audiences of up to 300 through 1-hour educational programs.
 Drove equipment van to multiple KY sites to present information, embracing nontraditional work hours.
 Taught lessons on birds in flight, mammals of locomotion and relationships between
humans/pets.
 Coordinated day programs and events for field trip groups reaching over 100
elementary aged students.
 Educated public through live animal demonstrations and storytelling.
RESEARCH EXPERIENCE
AL Fish and Wildlife; Daphne, AL | Research Assistant; Jun 20xx - Aug 20xx
 Researched chronic wasting disease under supervision.
 Collected and prepared samples to identify specimens and process data to address
KY Fish and Wildlife priorities.
US Department of Agriculture; Auburn, AL | Laboratory Assistant; Jun - Aug 20xx
 Evaluated mycobacterium avium and mycobacterium paratuberculosis survival
causing tuberculosis in domestic fowl.
 Diagnosed Johne‘s disease in dairy cows.
KEY SKILLS
Equipment: IV machine, Light Microscope, and Animal Transport Hauling.
Computer: Proficient in Microsoft Office (Word, Excel and Publisher) and Adobe
Photoshop, and learn computer programs quickly.
Applicable Certifications / Licenses: CPR and First Aid Certification, 20xx; Valid
AL Driving License, exp April 20xx
SCHOOL AND FAMILY PROGRAMS
INSTRUCTOR (Seasonal/Part-time)
JOB FACTORS
– Teach all Zoo daytime education
programs: Field Trip programs,
ZooMobiles, Mommy and Me, Family Fun
Programs, Keeper for a Day, and Tours
– Commit to complete intensive training,
covering all daily education programs
– Commit to work multiple weekday and
Saturday mornings
– Prepare and breakdown program materials
– Attend all mandatory staff meetings
QUALIFICATIONS
– Experience working with children required
– Willing to handle and work with animals,
including snakes and other reptiles,
mammals, amphibians, and invertebrates
– Willing to drive outreach van
– Excellent oral communication skills
– Appreciate environmental education and
committed to conservation/animal welfare
– Professional dress, appearance, conduct
– Must possess valid state driver‘s license
EDUCATION
At least 2 years of college experience with a
major in biology, zoology, education,
psychology, or related field
SAMPLE SKILL LIST
Teach / experience with children 
Flexible work hours 
Prepare program materials
Attend staff meetings
Handle animals 
Drive van 
Oral communication skills 
Professional dress, etc.
Valid driver’s license 
Note how relevant skills/experience have
been incorporated into this résumé. Also
note that not all skills have been met and
not everything on the résumé is directly
relevant to the job. The more your past
experience matches their needs, the more
competitive your application.
17
SENIOR SEEKS MAJOR-RELATED INTERNSHIP
NON PROFIT ORGANIZATION
DEVELOPMENT INTERN
DESCRIPTION
– Support Development team in all aspects
of revenue generation from fundraising
events to major donors.
– Assist team with planning,
communications, marketing materials, and
execution of internal and external events.
– Assist with grant research and writing and
annual donor appeals.
– Research Corporate Donor prospects.
– Analyze and research donor trends.
REQUIREMENTS
– Prefer Public Relations, Marketing,
Business or related fields majors.
– Experience in Microsoft Word, Publisher
and Excel
– Design and editing experience in Adobe
Photoshop, Illustrator and InDesign.
– Strong communication (verbal & written),
interpersonal and organization skills.
– Experience in event planning.
– Experience in internet research.
SAMPLE SKILL LIST
Event planning 
Communication/Marketing materials 
Execute events 
Grant research/writing
Research/analyze
Public relations major 
Adobe suite 
Word, Publisher, Excel 
Design and edit 
Communication (verbal/written) 
18
T I G E R S R . AW E S O M E
123 Smith St. | Auburn, AL 36830 | 123.123.1234 | tiger@auburn.edu
SUMMARY OF QUALIFICATIONS




Effective and goal-oriented communicator (verbal and written) with sales and outreach
experience
Creative individual experienced in developing marketing pieces and event planning
Proficient in Microsoft Office (Word, Publisher and Excel), Apple Pages, social
networking and internet research
Experience with Adobe InDesign and Dreamweaver
EDUCATION
Auburn University, Auburn, Ala. | Bachelor of Arts in Public Relations; May 20xx
 Minor: English
 GPA: 3.45
EXPERIENCE
Career Center; Auburn, Ala. | Public Relations Intern; May 20xx – present
 Design communication and marketing pieces with Adobe Photoshop and Illustrator
 Create social media content/schedule to maintain Facebook, Twitter and blog accounts
 Write press releases for Center events to increase student and alumni participation
 Plan and execute three (3) orientation breakfasts, educating over 75 campus partners
on updated services and resources
Student Society of America; Auburn, Ala. | President; August 20xx – May 20xx
 Managed meetings and delegated responsibilities to members to increase productivity
 Coordinated social and professional development events for membership
 Increased membership from 20 to 80 by implementing marketing plan and increasing
membership benefits
 Tracked membership growth and maintained contact information in Excel
Secretary; October 20xx – September 20xx
 Collaborated with group of five (5) to found chapter at Auburn University
 Wrote and edited officer and member meeting minutes to submit to National office
First Year Experience; Auburn, Ala. | Student Assistant; August 20xx – May 20xx
 Designed and edited website content
 Presented to 30 professionals from 15 universities at regional conference
Camp War Eagle Counselor; November 20xx – July 20xx
 Communicated with over 120 students to educate on University services
 Facilitated small group discussions on college environmental and social concerns
Office of Undergraduate Admissions and Recruiting; Auburn, Ala. | Student
Recruiter; May 20xx – May 20xx
 Made cold calls to prospective students to answer questions and educate on University
resources and programs
 Recruited prospective students at 15 events throughout Alabama, Georgia and
Tennessee
HONORS
Delta Epsilon Iota Honor Society, President, January 20xx – present
Really Awesome Public Relations Scholarship, 20xx/20xx
SENIOR SEEKS FULL-TIME JOB
A U B I E B . AW E S O M E
123 Aubie Drive, Apt. 10 | Auburn, AL 36830 | (334) 123-1234 | aubie@auburn.edu
OBJECTIVE
To obtain an entry level mechanical engineer position utilizing problem solving,
communication, and organizational skills.
EDUCATION
Auburn University
Bachelor of Mechanical Engineering
 Major GPA: 3.25
 Certification: Occupational Safety and Health Administration (OSHA)
Study Abroad
 Toured plants, observing international business and team practices
QUALITY CONTROL SPECIALIST
Auburn, AL
May 20xx
Germany
June – July 20xx
EXPERIENCE
NASA Lunabotics Mining Competition
Auburn, AL
Team Member for Senior Design Project
August 20xx – Present
 Design subsystems of robot using CAD
 Collaborate with team of five (5) Mechanical Engineers and four (4) Electrical Engineers
to produce tele-operated robot
 Develop PowerPoint presentation to present results
Mercedes-Benz
Vance, AL
Co-Op
(3 semesters) January 20xx – August 20xx
 Collaborated with Senior Engineers to monitor day-to-day quality control of automobiles
 Gathered and analyzed statistical data from Body & Paint Shops to submit to quality
control team
 Created first standardized decontamination system for Paint Shop
 Developed inventory system and database for vital mechanical parts for Body Shop
Gap, Inc.
Auburn, AL
Assistant Manager/Sales Support Associate
July 20xx – December 20xx
 Led team of 5 to improve service quality, increasing sales by 25% over 3 months
 Balance 20 hours of work with full academic course load
 Recognized as Sales Associate of the Quarter in 20xx
KEY SKILLS
Material/Structural Analysis
 Conducted finite element analysis
 Performed static and dynamic analysis
 Tested strength of materials
 Related Courses: Advanced Mechanics of Materials, Nondestructive Evaluation of
Materials and Structures, Mechanics of Materials, Kinematics and Dynamics of
Machines, Materials Science
Design and Manufacturing
 Participated in engineering design process in fast-paced environment
 Understand basic manufacturing processes including use with machines such as lathes,
drill presses, and table saws
 Related Courses: Comprehensive Design I and II, Measurements and Instrumentation,
Machine Design, Design and Manufacturing
Computer
 Built presentations in PowerPoint and working databases in Excel
 Utilized MATLAB in plant environment for four years
 Utilized ANSYS, Working Model, and Solid Edge (CAD) in classroom setting
 Edited website using Microsoft Sharepoint and Dreamweaver
ESSENTIAL RESPONSIBILITIES
– Troubleshoot quality issues to determine
root cause of problem.
– Develop, implement, and monitor
countermeasures to vehicle quality issues.
– Gather and analyze statistical data in order to
determine vehicle related quality trends.
– Utilize statistical data to drive vehicle
quality improvement ideas.
– Collaborate with departments in order to
implement improvement ideas.
– Write detailed reports of vehicle quality
analysis and make recommendations.
JOB REQUIREMENTS
– Bachelor degree in Engineering and 0 - 2
years of Engineering experience.
– Able to perform multiple tasks with multiple
priorities and time frame.
– Able to travel domestically/internationally.
– Strong analytical problem solving skills and
effective decision making.
– Strong planning and organizational skills.
SPECIALIZED SKILLS / KNOWLEDGE
– Experience working with word processor,
spreadsheet, database, and presentation
applications and/or software.
– Possess technical skills and knowledge of
quality control systems in a fast paced
manufacturing environment.
SAMPLE SKILL LIST
Understand quality planning
Bachelors in Engineering 
Multitask 
Travel 
Analytical/decision making 
Planning/organizing
Collaborate 
Presentation/database software 
19
EDUCATION GRADUATE SEEKS TEACHING POSITION
SMART E. STUDENT
Permanent: 3333 Sunny Lane | Birmingham, AL 35242
Current: 123 College St. | Auburn, AL 36830 | 123.123.1234 | smarty@auburn.edu
Summary of Qualifications
Certified early childhood education teacher (pre-k - 3rd grade) who incorporates diverse teaching methods to meet
students‘ varying needs and interests
 Excellent communicator, whether reading creatively and energetically to students or building rapport with students,
parents, faculty and administration
 Proven problem solver with strong organizational, delegation and time management skills
 Creative professional utilizing technology (Smart Boards, Smart Tables, iPads), materials and resources to create
imaginative lesson plans and play opportunities

EDUCATION
Auburn University, Auburn, AL
Bachelor of Science, Early Childhood Education, May 20xx
 GPA: 3.43
 Alabama Class A & B Certifications, Early Childhood Education
Study Abroad, Brussels, Belgium
AU Department of Defense Student Teaching, Jun - Aug 20xx
CLASSROOM EXPERIENCE
Student Teacher, Vestavia Hills Elementary, Liberty Park, Vestavia Hills, AL, Jan - May 20xx
 Developed and implemented semester-long kindergarten classroom lesson plans, meeting all learning objectives
 Communicated with supervising teacher to identify students‘ progression
 Met with parents/guardians to discuss children‘s progress and determine mutual goals and priorities for their children
 Observed Dynamic Indicators of Basic Early Literacy Skills (DIBELS) assessment
 Implemented discipline plan, managing full classroom supervision and instruction for four weeks
 Participated in graded level book study; Literacy Work Stations by Debbie Miller
 Attended all grade level, faculty, reading data, and school-wide professional development meetings
2nd Grade Literacy Instructor, Wrights Mill Elementary School, Auburn, AL, Sep - Nov 20xx
Instructor, Ages 4-8, Auburn University Summer Enrichment Program, Auburn, AL, Jun - Jul 20xx
Kindergarten Music Instruction, Edward Bell High School, Camp Hill, AL, Dec 20xx
Language Arts Instruction, 1st Grader, Cary Woods School, Auburn, AL, Oct 20xx
Kindergarten P.E. Instruction, Auburn Early Education Center, Auburn, AL, Sep 20xx
Kindergarten Observation First Week, Jeter Primary School, Opelika, AL, Aug 20xx
RELATED EXPERIENCE
Daycare Volunteer, Boykin Center, Auburn, AL, Jan - Feb 20xx
 Built rapport quickly with children ages four to seven
2nd Grade After School Program Volunteer, Northside School, Opelika, AL, Mar - Apr 20xx
After School Tutoring Program Volunteer, Housing Authority: City of Opelika, Opelika, AL, Oct - Dec 20xx
 Tutored diverse student population on strategic study skills
 Assessed individual student needs to develop meaningful relationship and study plan
Mentor, Best Buddies, Auburn, AL, August 20xx - May 20xx
 Academically and socially mentored an 18-year-old male with autism
COMPUTER SKILLS
Proficient in Microsoft Office (Word, PowerPoint, Excel and FrontPage), Inspiration, Adobe Acrobat, Apple iTunes
Podcast, Apple iLife Garageband, Quick Time, RealPlayer, multiple Multimedia Productions and Windows applications
20
Student Assistant; Auburn, AL; May - Aug xx | Computer Lab Support; Auburn, AL
 Maintained operational readiness of computer labs
 Identified and corrected printing problems
War Eagle Girls and Plainsmen; May xx – Apr xx | Auburn University; Auburn, AL
 Selected as one of 25 members to serve as Official University Hosts and Hostesses
 Collaborate with President, his staff, faculty, and Board of Trustees to promote pride
and represent Auburn at University and athletic events
 Led guided tours of campus to alumni and potential donor groups
President, School of Nursing; Oct xx – Present | Auburn University; Auburn, AL
 Coordinate one social and one service project a semester
 Present School‘s accomplishments at biweekly SGA Schools Council Meetings
 Conduct biweekly Nursing School Council meetings
 Communicate and compare goals with the Dean of the School regularly
 Organize Junior Class orientation, serving 30 students
EXPERIENCE
RELATIVE CLINICALS/COURSES
Preceptorship; SICU at Vanderbilt University Medical Center; Nashville, TN; Spring
xx; 256 hrs
Leadership/Management Clinicals; East Alabama Medical Center (EAMC); Opelika,
AL; Spring xx; 48 hrs
ICU Clinicals; EAMC and Columbus Regional; Columbus, GA; Fall xx; 112 hrs
Community Hours; Various sites in local area; Lee County, AL; Fall xx; 112 hrs
Psychiatric Clinicals; Children’s Hospital; Birmingham, AL; Summer xx; 90 hrs
OB Clinicals; EAMC; Opelika, AL; Summer xx; 74 hrs
Labor and Delivery Clinicals; University of Alabama at Birmingham; Birmingham,
AL; Summer xx; 16 hrs
Medical Surgical/Orthopedics Clinicals; EAMC/Healthsouth; Montgomery, AL;
Spring xx; 108 hrs
Pediatric Clinicals; Columbus Regional and Children’s Hospital; Birmingham, AL;
Spring xx; 72 hrs
Cardiac Stepdown Clinicals; EAMC; Opelika, AL; Fall xx; 180 hrs
Caring for Children with Chronic Illnesses; Auburn University; Auburn, AL; Fall xx;
3 hrs
Auburn University; Auburn, AL | Bachelor of Science in Nursing; May xx
 GPA: 3.54
 Minor: Spanish
EDUCATION
To participate in the Vanderbilt Pediatric Nurse Residency Program, enhancing my
knowledge and nursing skills while becoming an independent and confident RN.
OBJECTIVE
123 Brooke Lane | Auburn, AL 35645 | (334) 123-1234 | tigerworker@auburn.edu
TIGER WORKER
PAGE 2
Foreign Language: Spanish: Fluent
Computer: Proficient in Microsoft Office (Word, PowerPoint, Excel) as well as Internet
research
KEY SKILLS
National Student Nurses Association; Fall xx - Present
Auburn University Association of Nursing Students; Fall xx - Present
Small Group Bible Study; Leader, Fall xx
Camp Bridges (camp for kidney-transplant / dialysis children); Staff Volunteer, Fall xx
Summer Mission Project; East Asia, Summer xx
Student Government Association; 20xx Miss Auburn Campaign Manager, Spring xx;
Cabinet: Assistant Director of Organizations, Spring xx - Spring xx
Panhellenic; Cabinet: Director of Miss Greek Week Pageant (raised over $8,000 for
Leukemia Society), Spring xx; Recruitment Counselor, Summer xx
Social Sorority; Miss Greek Week Representative: Food Bank Coordinator, Spring xx;
Leadership Chairman, Fall xx - Fall xx
Adopt-A-School; Volunteer, Fall xx – Spring xx
1st and 2nd Grade Sunday School; Teacher Assistant, Fall xx - Fall xx
CAMPUS/COMMUNITY INVOLVEMENT
Sigma Theta Tau: Honor Society of Nursing Leaders and Scholars; Spring xx - Present
Golden Key: Top 15% GPA for each college and school on campus; Spring xx - Present
Omicron Delta Kappa Leadership Honorary; Spring xx - Present
Tri-Beta Biological Honor Society; Spring xx - Present
Cater Society: Top 15 Sr Women Leaders at Auburn University; Spring xx - Spring xx
Auburn University Leadership Scholarship; Fall xx - Spring xx
Mortar Board; Vice President; Spring xx - Spring xx
Order of Omega Greek Leadership Honorary; Spring xx - Spring xx
Rho Lambda: Panhellenic Leadership Honorary; Spring xx - Spring xx
Cardinal Key Junior Leadership Honorary: Chairman, Juvenile Diabetes Research
Foundation Walk-A-Thon; Recipient, Hardest Working Committee Chairman Award;
Spring xx - Spring xx
Winnifred Boyd Leadership Award: Most Outstanding Panhellenic Member; Spring xx
Who’s Who Among American Universities and Colleges; Spring xx
Phi Eta Sigma: Freshman Scholastic Honorary; Spring xx - Spring xx
HONORS/AWARDS
Receptionist; May - Aug xx – xx | Printers and Stationers Incorporated; Florence, AL
 Greeted customers at door and assisted on sales floor
 Answered phones and directed customer to appropriate sales representatives
 Organized and filed documents
 Arranged sales window displays
 Ran errands to post office, bank, accountant‘s office, etc.
 Assisted in planning special events
EXPERIENCE CONTINUED
T. WORKER
NURSING GRADUATE SEEKS RESIDENCY
21
22
EDUCATION
Auburn University
Auburn, AL US
Bachelor of Arts - 5/20XX
121 Semester Hours
Major: Political Science, Italian Language (Double Major)
GPA: 3.50 out of 4.0
Department of State (Educational & Cultural Affairs) 9/20XX - 8/20XX
Washington, DC US
Grade Level: 02
Intern, Public Affairs Assistant, GS
Hours per week: 20
– Wrote articles in Bureau newsletter & press releases
– Supervised contractors on communications project
– Contacted and pitched media for program publicity
– Assembled financial and budget information for use in ECA material
– (Contact Supervisor: Yes, Supervisor’s Name: Nina Bishop, Supervisor’s Phone:
202.203.7024)
U.S. Consulate (Department of State)
9/20XX - 4/20XX
Milan, Lombardy Italy
Grade Level: NA
Political and Economic Section Intern, NA
Hours per week: 45
– Researched and wrote regional economic and political briefs for US Ambassador’s Milan
consulate district visits
– Worked with Italian professionals in regional chambers of commerce, banks, NGO’s and
government offices to compile briefs
– Utilized Italian language skills and political and cultural knowledge in a variety of settings
– (Contact Supervisor: yes, Supervisor’s Name: Lisa Miller, Supervisor’s Phone: State Dept in
Wash. DC)
Alabama Cooperative Extension
9/20XX - present
Auburn, AL US
Salary: 20 USD Per Hour
Program Coordinator
Hours per week: 40
– Oversee three mentoring programs in limited resource communities
– Recruit, train and manage 25 adult mentors and 30 youth
– Develop marketing and training materials for use in FMP programs and other county
mentoring initiatives
– Write and manage program grants, hire outside contractors for grant implementation
– Communicate in Spanish with program participants and their families
– (Contact Supervisor: Yes, Supervisor’s Name: Clyde Jackson, Supervisor’s Phone:
703.324.5369)
WORK
EXPERIENCE
Permanent
Temporary Promotion
Federal Career Intern
Full Time
US-DC-Washington/Metro
US-VA-Northern
United States of America
No
GS-02-?, 06/20XX-08/20XX
Yes
DESIRED
LOCATIONS
Work Schedule:
AVAILABILITY Job Type:
Country of Citizenship:
Veterans’ Preference:
Highest Grade:
Contact Current Employer:
Smarty Auburn
1111 President Drive | Washington, DC 20005
202.200.2222 | smarty@gmail.com
Advanced
Advanced
Advanced
Spanish
Spoken:
Written:
Read:
GWU
Professor, Italian Language &
202.777.3333
gwash@pastpresidents.org
Personal
George Washington
Phone Number:
Email Address:
Reference Type:
St. Anthony’s Church, Falls Church, VA: Substitute Instructor, ESL: Present
Other Roles
– Council of the College of Arts & Sciences: Italian Department Representative: 9/20XX 5/20XX
– International Residence College: Academic Affairs, Committee Chair: 9/20XX - 5/20XX
– Jefferson Literary & Debating Society: Member: 1/20XX - 5/20XX
– European Society: Culture Chair: 1/20XX - 1/20XX
Societa Italiana (Italian Society), President, 9/20XX - 5/20XX
– Recruited executive committee members, planned meetings, managed a membership base of
40+ students
– Organized club involvement in national Italian-American collegiate workshops and events
– Created community events with local Italian businesses and restaurants
Leadership and Service Roles
Kaleidoscope Center for Cultural Fluency: Social Diversity Program, Director, 9/20XX - 5/20XX
– Developed forums for dialogue between diverse student groups
– Built partnerships between student groups through cultural programming
ADDITIONAL SKILLS
INFORMATION
– Strong written and oral communication skills
– Strong analytical abilities and problem solving capabilities
– Grant writing experience (awarded “Dream Catchers” Program Grant by Community and
Recreation Services, Fairfax County Government, Dec. 20XX
– Regional expertise in Balkan, Post-Soviet and Western European political issues (including
extensive regional travel and language capabilities)
– Proficient in Microsoft Office programs
Literature
REFERENCES
Member
Advanced
Advanced
Advanced
Italian
Spoken:
Written:
Read:
AFFILIATIONS National Italian American Foundation
LANGUAGES
GRADUATE SEEKS FEDERAL JOB
IMA FROM ABROAD
I. ABROAD
PAGE 2
Represent the Department of Nutrition and Food Science
University Scholarship Committee; Aug 20xx-present
 Review undergraduate scholarships as a panelist
Research Forum Committee; Aug 20xx-present
 Organize Forum for students to present their research

CERTIFICATIONS
HACCP Certification: 20xx
Professional Food Manager Certification: 20xx
CAIUS Laboratory, St. Xavier‘s College; Mumbai | Researcher; Aug - Dec 20xx
 Performed protein extraction, purification and estimation
KEY SKILLS
Computer: Microsoft Office (Word, Publisher, PowerPoint, Excel, Access)
Language: English, fluent (verbal and written)
PRESENTATIONS
Relationship between Protein Thermal Stability and Glass Transition in GelatinPolyol and Gelatin-Water Mixtures (Pending)
National IFT Conference, Las Vegas, Jul 20xx
Effect of Food Additives on the Glass Transition and Thermal Stability of Gelatin
Research Forum, Auburn University (Awarded 2nd Prize), Mar 20xx
Cancer Research Institute (CRI); Mumbai | Laboratory Training; 20xx
 Learned various sophisticated techniques and equipment operation during summer University of Mumbai; Mumbai | National Symposia Committee; Jan - Mar 20xx
 Organized symposium: “Recent Trends in Life Sciences and Biotechnology‖
training
About Thyme Caterers; Auburn, AL | Food Service; Aug - Dec 20xx
 Managed catering for executive suites at all football games
Athletic Dept; Auburn, AL | Tiger Tutor; Jan 20xx-present
 Assess student needs to develop Biology and Biochemistry course knowledge
OBJECTIVE
To obtain full-time product development/QC/RandD position in the food industry
utilizing results-oriented motivation along with analytical, conceptual, leadership,
communication, presentation, and team skills
SCHOLARSHIPS AND AWARDS
Nominated as Outstanding Graduate Student (2009-2010); Dean’s Fellowship (20xx
-20xx): Graduate School, Auburn University
J. S. Bruno Endowment for Academic Excellence Scholarship (20xx-20xx): College
of Human Sciences, Auburn University
2nd Rank Merit Award (20xx-20xx); Life Sciences Department Merit Scholarship
EDUCATION
(20xx-20xx): University of Mumbai
Auburn University; Auburn, AL | Master of Science: Food Science & Tech; Aug 20xx
Department of Life Science and Biochemistry Scholarship (20xx-20xx); St. Xavier‘s
 Thesis: Effect of food additives on the glass transition and thermal stability of
Institute of Management Scholarship (2005-2006); A. Monteiro Scholarship
gelatin
(20xx-20xx); Dr. Y. Lawande Memorial Scholarship (20xx-20xx): St. Xavier’s
University of Mumbai; India | Master of Science: Life Sciences; May 20xx
College
Bachelor of Science: Life Sciences and Biochemistry; May 20xx
 Honors Program
PROFESSIONAL MEMBERSHIPS
Institute of Food Technologists (IFT)
EXPERIENCE
Dixie IFT
Dept of Nutrition & Food Science; Auburn, AL | Grad Research Asst; Aug 20xx-present Food Science Club-Auburn University
 Conduct laboratory assays
 Research and develop literature reviews
ACTIVITIES
 Compile inventories and data
Auburn University; Auburn, AL | Graduate Council Senator; Jan 20xx-present
123 South Gay St., B | Auburn, AL 36830 | 334.555.1234 | abcdefg@hotmail.com
INTERNATIONAL / MASTERS STUDENT SEEKS FULL TIME JOB
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Home:
123 Main Street
Anywhere, AL 12345
Teaching Assistant; Mar 20xx to May 20xx | Victoria University of
Wellington; New Zealand
 Supervised introductory physics laboratory course.
Teaching Assistant; Oct 20xx to Jun 20xx | Auburn University; Auburn, AL
 Supervised introductory physics laboratory course.
TEACHING EXPERIENCE
Research Assistant; Dec 20xx to Feb 20xx | Victoria University of Wellington;
New Zealand
 Designed and developed electronics for an urban simulation project.
Research Assistant; Nov 20xx to May 20xx | Victoria University of
Wellington; New Zealand
 Developed software and hardware for a microprocessor-based internal
combustion engine controller.
Research Assistant; Jun 20xx to Sep 20xx | Auburn University; Auburn, AL
 Assembled and tested multiwire proportional chambers for an
electromagnetic particle calorimeter.
Research Assistant; Jun 20xx to present | Auburn University; Auburn, AL
 Plan, execute, and analyz experiments to measure the performance of
realistically heavy iron detectors.
 Develop a detailed model of the responses of the Heavy Nuclei Experiment
on HEAO-3 to high energy cosmic rays.
 Apply this model to the analysis of HEAO- 3 flight data.
RESEARCH EXPERIENCE
B.Sc., Physics; April 20xx | Victoria University of Wellington; New Zealand
Ph.D., Physics; Spring 20xx | Auburn University; Auburn, AL
 Thesis Advisor: Professor Edward C. Stone, Jr.
 Thesis Title: Ultra-heavy Element Abundances in the Cosmic Radiation
EDUCATION
Work:
Physics Dept. 220-51
Auburn University, AL 36849
Curriculum Vitae
W: 205.844.XXXX
C: 205.123.XXXX
xxxx@auburn.edu
STUDY A'LOTTA
P. 2
Setting up research programs with emphasis on the fundamental issues and
conceptual framework.
Monte Carlo simulations of particle diffusion.
Charged particle detectors, especially ionization and Cerenkov counters. Use
of the UNIX operating system and the language "C"; also, knowledge of
PASCAL and FORTRAN.
Assembler programming with the 6502 and 6800 series microprocessors.
Analog and digital electronic circuit design.
Proficient in Microsoft Office (Word, PowerPoint, Access, and Excel).
New Zealand citizen (U.S. student visa).
CITIZENSHIP
Mountaineering and backpacking.
Global problems, priorities, and politics.
INTERESTS/ACTIVITIES
"The Cosmic Ray Abundances of the Platinum-Lead Elements as Measured on
HEAO-3," D.J. Fixen, C.J. Fixen, C.J. Waddington, W.R. Binns, M.H. Israel,
J. Klarmann, T.L. Garrard, K. O'Connor and E.C. Stone, Proceedings of the
18th International Cosmic Ray Conference, Bangalore, India (19XX), paper
OG1-22.
"Platinum and Lead in the Primary Cosmic Radiation," W.R. Binns, N.R.
Brewster, D.J. Fixen, T.L. Garrard, M.H. Israel, J. Klarmann, K. O'Connor,
E.C. Stone and C.J. Waddington, Astrophysical Journal Letters (to be
submitted).
PUBLICATIONS/PRESENTATIONS
Senior Scholarship, Victoria University of Wellington.
Florance Prize (best second-year physics student), Victoria University of
Wellington.
New Zealand Junior National Scholarship.
AWARDS
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KEY SKILLS
S. A’LOTTA
CURRICULUM VITAE
Alternative Student Breaks | Auburn, AL
Trip Advisor | Sep. 2011-Dec. 2011
 Advised student leader in planning and preparing for Savannah, GA trip
 Utilized risk management strategies on substance free service project
Masters Internship | Dec. 2011-Present
Southern Association of Colleges and Schools Accreditation Packet (3.4.9)
 Collect data from colleges and units throughout the university
 Compiled 3.4.9 SACS Accreditation report in Xitracs tracking software
 Collaborated with campus partners and administration
Advisor to: Peer Career Advisors | Apr. 2011-Present
 Train and equip selected students with required skills and knowledge
 Manage group of highly motivated and academically successful students
 Plan, with assistance, multiple training sessions throughout semester
 Supervise, review and evaluate student leader performance
 Bench marked, developed and implemented Peer Career Advisor program
Auburn University Career Center | Auburn, AL
Graduate Assistant Career Advisor; Aug. 2010-present
 Critique, evaluate and review over 2,700 professional documents
 Coach and advise students in determining majors
 Present to students on professional skills and Career Center services
 Develop understanding of university wide curricula offerings
 Effectively utilize Microsoft Office (Word, Excel, PowerPoint) programs
Experience
Auburn University | Auburn, AL
Master of Education, Administration of Higher Education | May 2012
Bachelor of Arts, Psychology | May 2010
 Concentration: Biomedical Science
Education
 Highly motivated and driven team leader and contributor
and administrators
 Proven integrator, developing relationships with students, parents, faculty
and professional conferences
 Experienced public speaker, speaking at recruitment events, classroom lectures
academic areas
 Passionate student advocate, advising students in learning community, career and
Summary of Qualifications
123 East University Dr | Auburn, AL 36832 | 123.123.1234 | aut0001@auburn.edu
AUBURN TIGER
p. 2
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Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Proficient in Blackboard; Blackboard Toolkit; C3M; TutorTrac; Xitracs
Working knowledge of STG Housing; Banner; Dreamweaver; Canvas
Project Safe Zone trained and knowledgeable
Key Skills
Mantooth, K., Tiger, A. (Dec. 2011). ―Peer Advisors: Researching, Bench Marking
and Getting Started.‖ Southern Association of Colleges and Employers.
Savannah, GA.
Tiger, A., Payne, B., Taylor, A. (Nov. 2011). ―Learning Community Early
Intervention Program Helping Students Sustain Into the Sophomore Year‖.
National Learning Community Conference. Chicago, IL.
Bowden, T., Homesley, J., Tiger, A. (May 2010). ―Connections that Count:
Utilizing Engaging Activities in the Classroom that Promote Connections that
Carry Over‖. The Southeast Learning Community Consortium. Auburn, AL.
Presentations
Academic Survival Team, Team Leader | May 2007-May 2009
 Presented on Study Skills, Time Management and Academic Services
 Co-authored presentation on various academic success strategies and skills
Auburn University Academic Support | Auburn, AL
Program Assistant, Supplemental Instruction/Study Partners | Aug. 2009-May 2010
 Implemented and planned staff training for 50+ student workers
 Facilitated personality and communication style inventories
 Coordinated schedule of 25 students
 Supervised Study Partners Reception Area
UNIV 1000: The Auburn Experience | Auburn, AL
Instructor | Aug. 2011-Dec. 2011
 Designed and implemented lesson plans for freshman orientation course
 Cultivated open environment for discussion
 Peer Instructor | Fall: 2007, 2008, 2009; Spring 2008, 2009, 2010
Freshman Orientation Parent Counselor | Feb. 2009-Jul. 2009
 Led group sessions (80-120 parents) regarding college transition information
Auburn University First Year Experience | Auburn, AL
Graduate Assistant Learning Communities (LC) | Aug. 2010-Dec 2011
 Designed/executed academic intervention model for academically at risk students
 Piloted University-wide ―Mid-Term Grade Intervention‖ model
 Coordinated placement of over 1000 students into 43 cohorts opportunities
 Evaluated and selected learning community offerings for future semesters
 Planned, coordinated and implemented regional summit hosting 75 professionals
 Advised 5 Learning Community Ambassadors
Experience Continued
A. Tiger
CURRICULUM VITAE
25
COVER LETTER WRITING
COVER LETTER BASICS
Your cover letter expands upon relevant experiences and
skills, demonstrate writing skills and clarifies any issues
(experience, GPA, etc.) that may need it.
Your cover letter is a one-page document and should be
written in a standard business letter format. Here are some
key tips to remember:
Header. Create a ―letterhead‖ that matches your résumé,
setting margins and type to match so you present a packet
of information that goes together.
Address Block. Name, title, company name, address, city,
state, zip code.
Salutation. Ideally, address the letter to a Mr./Ms.
LastName (call and ask to whom to address the letter, the
correct spelling and title and/or research on CareerShift at
jobs.auburn.edu). Address to ―Hiring Manager for [name
of position]:‖ if you cannot identify a specific person.
First Paragraph. Let the reader know why they are
receiving the letter (the job title and where you found it)
and identify how your personal traits and qualifications are
a fit for the position. You may also want to let them know
what degree you are working on or have recently
completed. If applicable, also mention the name of the
person who suggested you apply.
ATTACHING COVER LETTER/RÉSUMÉ TO EMAIL
Many of your communications with potential employers
will likely be via email. To utilize email to its full potential,
do the following:
– Do type the position title in the subject line.
– Don‘t include email address, date or employer‘s address
in the email body as that is transmitted electronically.
– Don‘t leave spaces between the closing and the typed
name as there will be no signature.
– Do check to make sure attachments are attached before
sending.
– Do follow-up initial email with brief email asking if
attachments were transmitted and readable. Gracefully,
let the employer know that you will resend attachments if
there was a glitch in the transmission.
Resource: Greene, B. Get the Interview Every Time. 2004.
TYPICAL COVER LETTER MISTAKES
Your cover letter should expand upon your experience and
skills, and it answers these two questions: Why are you
qualified for the job? Why are you interested in the job?
Make sure you take advantage of this powerful personal
marketing piece and DON’T…
– Send your résumé without a cover letter.
– Appear lazy, failing to address letter to a specific person.
– Focus on what you want from the employer instead of
what you can do for them.
Consider including a company fact if it is something you
–
Appear generic, not tailoring how your skills/experience
have been following or mention how their mission or value
match the specific needs of the job/company.
statement is significant to you. However, don‘t take space
–
Allow misspellings or incorrect grammar/punctuation.
educating them on their organization or the position.
– Rehash your résumé.
Second Paragraph. Identify three skills listed in the job
– Ramble, focusing on your whole story instead of just the
description and communicate to the reader that you have
relevant part. You have the interview to expand.
demonstrated these skills successfully in past work,
– Use qualifiers such as ―I feel‖ or ―I believe.‖ Simply and
leadership, academic or volunteer positions. This section
confidently state your skills and what you offer.
should expand on what is listed on your résumé, so do not – Leave the ball in the employer‘s court. State that you will
reiterate your résumé or direct them to your résumé. They
follow-up if possible.
know it‘s there.
Use simple and straight forward sentence structure, but
Third Paragraph. Thank the reader for their time and
avoid starting every sentence with ―I‖ or ―my.‖ The reader
identify when you will be following-up with them to
should reach the end of your letter thinking, ―This person
discuss the possibility of meeting if that is an option. This
fits the job description!‖ because you used the language
might also be where you share your availability and
from the job description and confidently and succinctly told
flexibility in geographic location.
them that you are the match.
Closing. End the letter with Sincerely, three spaces and
your name. Don‘t worry about the signature if you are
submitting it on-line.
Have someone else (family, friend, advisor, faculty
member, career center staff member) review your cover
letter. Computer spell/grammar checks do not catch
everything. Remember, potential employers take cover
letters very seriously, so be sure that you do, too.
26
COVER LETTER FORMAT
TIGER WORKER
123 Brooke Lane | Auburn, AL 35645 | (334) 123-1234 | tigerworker@auburn.edu
Header, font(s) and
margins should match
format of résumé.
May 20, 20XX
Date followed by
1-2 spaces
Mr. U. R. Employer
Director, Personnel Department
We Have Lots of Money, Incorporated
Auburn, AL 36830
Address followed by
1 - 2 spaces
Dear Mr. Employer: (always address to particular person)
Salutation, followed by
colon and 1 space
Introductory Paragraph: Grab the reader‘s attention by sharing applicable personal
traits and skills to gain the readers attention. Then, state why you are writing; name the
position or type of work for which you are applying; and mention where you learned of
the position or organization. Give specific dates if you have had specific conversations
with a person, and include this personal reference as it may attract more attention.
Body: The next one or two paragraphs should be your sales pitch. Explain why you are
interested and how you best fit this position. ―Tease‖ the reader enough to read your
résumé. Emphasize particular skills or duties that are part of the job description. As a
recent graduate, you may want to use a paragraph to address academic qualifications
and another paragraph to highlight experience and skills. Illustrate in this section that
you have knowledge of the company‘s needs and of the position to demonstrate you
have done your ―homework.‖ Be confident!
Closing Paragraph: Be short and to the point. Indicate what steps you would like to
happen next—if you want an interview, ask for it! Passive Approach: Results from you
saying, ―I look forward to hearing from you,‖ and places responsibility on the
employer to make the next move. Active Approach: Puts you in the position to initiate
contact with the employer. State a specific date in the near future when you will verify
receipt of the letter and/or seek to arrange an appointment. If you say you will contact
them, do! Finally, thank the employer for his or her time and consideration.
Sincerely,
Body should be single
spaced, left justified and
have one space between
each paragraph
Closing, ―Sincerely‖ is
appropriate, followed by
3 spaces
Sign name in blue or black ink
Do not ―sign‖ if
attaching to an email
Ima Tiger
Typed name, followed
by 1 - 2 spaces
Enclosure
Enclosure can be typed
if you are forwarding
résumé, reference page,
transcripts, etc.
27
OTHER LETTERS TO SEND
Focus your letters more on the employer than on yourself.
Market how your needs meet those of the employer, and
entice them to want to learn more about you. Print any
letters on the same résumé quality paper that you use to
print your résumé and cover letter.
These letters should always be limited to one page, errorfree, timely and honest.
Thank You for Plant/Office Visit: Thank them for the
time and opportunity to visit their plant/office on (date). If
applicable, thank individuals for their special efforts. Thank
them for accommodations, meals, air fare or other expenses
paid. Include any receipts needed for reimbursement.
Express your interest in the company. Re-emphasize what
you can offer to fit their needs.
Letter of Acceptance: Used to indicate your pleasure in
Prospecting Letters: Used to market yourself, lets the
having received the company‘s offer. Include your
employer know you have qualities they may need in an
understanding of the offer: position, location, starting
employee and suggests an action plan such as an interview.
salary, bonus, starting date and relocation expenses.
Networking Letter: Used to market yourself as well as
Mention any enclosures included. Tell of plans and
make a connection between you and the reader (e.g. they
anticipated arrival date. Indicate enthusiasm for the job and
are an AU alum, have a mutual acquaintance or similar
the opportunity with the company.
interest or background). Do not pressure the reader but let
Letter of Acknowledgment: Requesting More Time for
them know what kind of job you are seeking; request a
Decision: Used to acknowledge receipt of the offer on
meeting that is at a mutually convenient time, and indicate
(date). Express appreciation and continued interest in the
that you will call to make those arrangements.
company. Indicate reasons for time extension needed (if
Thank You Letters: Used to highlight your key strengths possible) and request any information you lack. Specify
and remind them who you are and why you should be hired. exactly when you expect to make your decision. This situPersonalize both the company information and your
ation usually requires a prior phone conversation, but
specific fit to that company. Make sure your letter is
always follow up with a letter to verify.
unique.
Letter Rejecting Offer: Used to communicate that you
Any time someone spends more than ten minutes assisting have given considerable thought to the offer but have
you in any business situation, send a thank you letter. For
decided not to accept it as outlined in their letter of (date).
any formal correspondence, follow appropriate business
Indicate that it has been a difficult decision for you. Thank
format. Use good quality paper, preferably matching that of them for their time, effort and consideration. Let them
know that their confidence in you was appreciated, and
your résumé and cover letter.
mention aspects of the position or company that were
Thank You for Interview: Indicate your appreciation for
appealing to you.
their time and the opportunity to speak with them on (date)
and at (location). Stress the importance of learning the
Response to Letter of Rejection: Used to thank them for
information provided and your interest in the possibility of informing you of their decision and for considering you. If
using your background, education and experience (give
you are still interested in them, tell them you look forward
specific examples based on the interview conversation) for to being considered for future positions.
the position discussed. Indicate that you will furnish any
Resource: Job Choices 2006. National Association of
additional information or are including requested
Colleges and Employers
information. Restate personal qualities which make you
uniquely qualified for the position and which may or may
not have been discussed in the interview. Encourage them
to let you know if further information is needed. Let them
know you look forward to hearing their decision.
Thank You for Plant/Office Visit Invitation: Thank them
for the letter/phone call of (date) offering a plant/office visit
at (time) on (dates). Tell them the most convenient date for
you and when you will arrive. Indicate what materials you
have enclosed or the company has requested, such as
résumé, transcripts and/or application form. Indicate your
appreciation for the opportunity to visit and reinforce your
interest in a position with the company.
28
OTHER LETTERS TO SEND SAMPLES
PROSPECTING LETTER
Dear Mr. Haveajob:
I read about your company on Auburn University‘s Tiger
Recruiting Link, jobs.auburn.edu, and I would like to inquire
about employment opportunities in your management training
program. Specifically, I would like to work in retail
management as well as live in the Birmingham area after
graduation.
Not only will I complete a degree in fashion merchandising in
May, but I also have three years of experience working in retail
establishments. My communication, organizational and problem
-solving skills are complimented by a strong work ethic.
Whether establishing rapport with customers or speaking to a
group, my communication skills receive positive feedback. It is
also a natural task for me to organize displays creatively and
assess and monitor inventory. In my last position, one irate
customer challenged me to use patience and problem solving
skills, and I can report that she left a satisfied customer.
On your home page you communicate a strong focus on ethics
and serving the community. These are values I possess as well
and ones that make me a natural fit and asset to your company. I
will call you the week of March 15 to discuss employment
possibilities. In the meantime, please contact me at
imatiger@auburn.edu or 334.123.1234 to further discuss my
qualifications.
Sincerely,
NETWORKING LETTER
Dear Mr. Haveajob:
Dr. Really Awesome, professor of fashion merchandising at
Auburn University, suggested that I contact you. He thought
that, as an alum, you would be an excellent person to assist
me with a career decision.
As a fashion merchandising major, I am exploring which
career path to pursue. Retail management, buying and design
all sound interesting to me at this point, but I want to go into
my campus interviews next semester with a clear sense of
direction. I would like to get your advice on the long-term
career implications of each path as well as a better
understanding of the day-to-day activities of a buyer.
I will call you next week to see if I can arrange a brief
meeting at your convenience. Thank you for your time.
Sincerely,
Ima Tiger
Ima Tiger
THANK YOU LETTER SAMPLE
Dear Mr. Haveajob:
Thank you very much for interviewing me yesterday for the
marketing position with XYZ Engineering Systems, Inc. I
enjoyed meeting you and learning more about your company
and the Marketing Department.
Meeting with the other staff members was especially
enjoyable as was seeing that the kinds of projects they are
working on are in line with the type of work I have done in
the past. My education, skills and experience fit nicely with
the job requirements, and I am certain that I could make a
significant contribution to your company over time.
You provide the kind of opportunity I am seeking, and I want
to reiterate my strong interest in the position and in working
with you and your staff. Please call me at 804-685-5555 if I
can provide you with any additional information.
Again, thank you for the interview and your consideration. I
look forward to hearing from you soon.
Sincerely,
REJECTING OFFER LETTER
Dear Mr. Haveajob:
Thank you very much for offering me the marketing position
with XYZ Engineering Systems, Inc. It was a difficult
decision, but I have accepted a position with another
company.
I sincerely appreciate you taking the time to interview me
and to share information on the opportunity and your
company.
Again, thank you for your consideration.
Sincerely,
Ima Tiger
Ima Tiger
29
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Enclosure
Nova Eagle
Nova Eagle
Sincerely,
I am excited about the opportunities that We Help Others, Inc provides and feel
confident that both my skills and personal traits will allow me to make an
immediate and positive impact on your organization. Thank you for your time and
consideration, and I look forward to speaking with you soon.
My professional and educational experiences have enabled me to develop and
utilize administration, leadership and marketing skills. In my current position
supervising 10 telecounselors, I assess their performance, providing ongoing
training and feedback to improve services. My leadership skills were challenged
and honed through leading the admissions office at Three Springs, an outdoor
therapeutic program for troubled teens. It took patience and firm resolve to work
with the family members, professionals and agencies in order to create a balance of
satisfaction on their part as well as looking out for the interest of the organization.
My marketing skills have been utilized in various venues, and I look forward to
sharing my portfolio with you.
Passionate about utilizing my interpersonal and counseling skills to help at risk
juveniles, I am excited to apply for the Assistant Director position posted in the
August 13 issue of The Really-Important News. In addition to the Master of Public
Administration I will complete in May, I have three years of experience working
with juveniles as well as supervisory, management and marketing experience.
Dear Mr. Employer:
Mr. U. R. Employer
We Help Others, Incorporated
Auburn, AL 36830
January 24, 20xx
123 N. 1 St. | Opelika, AL 36801 | (334) 555-1234 | neagle@yahoo.com
st
Nova Eagle
TRADITIONAL COVER LETTER
Organizational,
interpersonal and written
communication skills
Take initiative, work
independently and manage
multiple projects
Deal creatively, confidently
and professionally with a
wide variety of individuals
Your Requirements
Knowledge and application
of public relations
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Organized marketing campaign for service
event that raised $9000. Recognized for
effective communication in both one-on-one
and group situations
Initiated development of up-to-date
marketing strategies, now embraced by
organization serving 24,000 students
Created engaging presentations utilizing
PowerPoint and Prezi. Built rapport quickly
with diverse audience through service
activities
My Qualifications
Utilized social media to increase event
attendance by 14%. Managed marketing for
organization of over 200 members
Ima Tiger
Ima Tiger
Sincerely,
Thank you for your time and consideration. I will contact you next week to
confirm receipt of my application and discuss the possibility of meeting.
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I am writing to apply for the Public Relations Coordinator position posted on the We
Help Others job site. Not only do I hold the required degree in public relations, but I
have two years of experience using social media for outreach purposes. In addition, I
demonstrate the required and desired qualifications in the following ways:
Dear Mr. Employer:
Mr. U. R. Employer
We Help Others, Incorporated
Auburn, AL 36830
January 24, 20xx
999 Dream Street | Auburn, AL 36849 | (334) 844-0000 | imatiger@auburn.edu
Ima Tiger
EXECUTIVE SUMMARY STYLE COVER LETTER
COVER LETTER SAMPLES
ON-LINE PERSONAL BRAND
Connecting
YOUR ONLINE BRAND
Your online personal brand is your presence in social media – Avoid appearing as a spammer or stalker by asking for an
introduction from a mutual connection.
and networking websites, and it communicates your
–
Make contact through message before requesting to
professional (or lack there of) potential and fit to
connect on websites such as LinkedIn or Facebook.
prospective employers.
– Clarify your intentions when making the connection. If
Many employers ―Google‖ applicants, and the information
you are looking for career advice, say so in your message.
they gather can make or break their decision to hire you.
Cultivating Connections
You are better served to put forth an effort to proactively
– Take the ―me‖ mentality out of the equation and focus on
and carefully develop your online presence and brand.
building quality relationships with your network.
YOUR SOCIAL PROFILES
– Give first, receive second by providing your network
– These (Facebook, Twitter, LinkedIn, Pinterest, blog) are
with relevant information to meet their needs.
your virtual business card. Establish a consistent profile – Never ask for a job outright.
across each website.
YOUR E-COMMUNICATIONS
– Pay attention to privacy settings and control strangers‘
Communicating professionally through e-mail is extremely
ability to view information.
important when building your network and job searching.
– Use correct grammar and spelling to convey a level of
maturity and professionalism even on purely social sites. Develop daily good habits so you don‘t accidently use ―text
talk‖ in your e-mails, résumé, and cover letters.
– Always interact with your career in mind as something
you post in college, may cause trouble in the future.
Brand Extension
– Your email should be professional and conservative
YOUR STRATEGY
(e.g. firstname.lastname@domain.com).
– Assess your current presence on networking websites.
– Your email ―tone‖ is missing body language. So be
– Google yourself and set-up a Google Alert on yourself.
cautious of your word choices.
– Decide what message you want your profiles and posts to
– Your email is professional, not conversational.
send employers and your network.
– Don‘t compensate attempts at sarcasm or humor with
– Strive to strengthen and bring consistency to your profiles.
emoticons or exclamation points.
– Read and comment on career related blogs and articles
Content
and join professional groups.
– Always include a subject line, salutation and closing.
– Stay up-to-date by utilizing resources such as…
– Remember, emails can be quickly and easily forwarded
– grads.linkedin.com
to others. Make sure the topic is not of a private nature.
– personalbrandingblog.com
– Adhere to spelling/grammatical rules. Proofread before
YOUR NETWORK
you hit send.
Your network is everyone you know. Think of your
Attachments
network as a giant web of interconnected links tying each
– Check with the recipient to ensure that it is permissible
contact to another.
for them to receive attachments.
Evaluate
– Ensure that the type of file you are sending can be opened
– Identify areas where it can grow. For example, should
by the recipient to maintain software compatibility.
you make more contacts with professors who specialize
– Keep file size as small as possible to avoid jamming the
in your chosen career field?
recipient‘s mailbox.
– Inform your closest contacts of job search status/goals.
YOUR RIGHTS
– Differentiate between the types of contacts in your
– No employer should ask for your password.
networks.
– Professional: employers, professionals
– Personal: family, friends
– Pro-personal: close professors, classmates, coworkers,
supervisors
31
INTERVIEW PREPARATION
BEFORE YOU INTERVIEW
1. Research the company and position for which you are
applying.
– Go to company web site
– Call alumni
– Attend information sessions if offered
– Use CareerShift, LinkedIn or similar resources
2. Know yourself.
– Your strengths
– Your story
– Your career goals
– Your needed areas of development
– Accomplishments
– Why you should be hired
3. Based on your research and knowledge of yourself,
prepare to communicate ―your fit‖ with the company.
4. Prepare to ask and answer questions using specific
examples.
5. Prepare appropriate outfit: a suit.
6. Practice initial greeting and handshake.
7. Bring extra copies of your résumé.
8. Prepare to give references and to release transcript
information if requested.
9. If off-campus, determine location and travel time.
10. Practice, practice, practice! Utilize InterviewStream
available at auburn.edu/career for a more laid-back
practice. Then, set-up a Mock Interview for a formal
―dress rehearsal.‖
DURING/AFTER YOUR INTERVIEW
– Obtain a business card from each interviewer.
– State your interest in the position and ask for the job!
– Write thank you letters immediately after interviews.
Why did you attend this university? - Demonstrate
evaluation and decision making skills. Don‘t focus on
external forces: ―I couldn‘t afford Emory, so I settled for
Auburn.‖
TOP 19 SKILLS/QUALITIES RECRUITERS SEEK
When reviewing you for a professional fit, recruiters are
seeking evidence of the following skills and qualities:
Ability to work in a team
Leadership
Communication (written)
Problem-solving
Strong work ethic
Analytical/quantitative
Communication (verbal)
Initiative
Technical
Detail-oriented
Resource: National Association of Colleges & Employers 2012 Job Outlook
EVALUATION
Based on recruiter evaluations used during on-campus
interviews, here are some additional areas being reviewed:
– Presentation - Are you professional and dressed
–
–
WHAT IS THE RECRUITER LOOKING FOR?
Listen carefully to all questions during the interview. Relax
as much as possible and think in terms of ―What is this
recruiter really asking me?‖ Do not over-analyze, but listen
–
carefully and think a moment before responding.
Why did you sign up for this interview? - Demonstrate
company research to the recruiter to prove sincere interest.
What is your greatest strength? - Share that you possess –
the most important position related strength. Don‘t offer an
off-the-wall strength that doesn‘t relate to the position.
What is your greatest weakness? - Don‘t focus on a ―deal
breaker‖ negative such as ―I‘m never on time,‖ but do be
–
sincere and somewhat transparent. Demonstrate self
awareness in areas of needed growth or how you have
–
grown from past mistakes. Avoid generic answers like ―I
can‘t say no.‖ or ―I‘m a perfectionist.‖
Why weren't your grades higher than a 2.3? - Prove
your ability in spite of average grades. Take responsibility
for the GPA, and be ready to explain it.
32
Flexibility/adaptability
Computer
Interpersonal (relates well to
others)
Organizational ability
Strategic planning
Friendly/outgoing personality
Creativity
Entrepreneurial/risk-taker
Tactfulness
appropriately? Did you make eye contact and use open
body language? Was your handshake confident and firm?
Do you appear to be a fit with the image of their
company?
Preparation for the Interview - Do you demonstrate
knowledge of the company and an understanding of the
job expectations? Did you demonstrate preparedness for
the job? Did you ask pertinent questions? Did you share
related work and academic experiences?
Verbal Communication - Were you persuasive/
passionate in presenting ideas? Do you quickly grasp
concepts? Did you espond directly to questions? Did you
use correct grammar and vocabulary? Did you present
ideas logically and succinctly?
Direction - Do you have personal and professional goals?
Were you confidence in abilities? Are you proactive and
self motivated? Did you demonstrate diligence and the
ability to produce quality results in timely fashion?
Leadership - Have you held leadership roles and
responsibilities within competitive organizations? Did
you demonstrate the ability to move others to action? Do
you demonstrate sound judgment? Are you self-reliant?
Do you set goals and follow through?
Sincerity - Do you communicate a genuine attitude? Are
you honest and sincere?
Interpersonal Skills - Are you enthusiastic, energetic,
motivated and mature? Are you comfortable/confident
around many personality types? Do you have an open,
engaging and candid demeanor? Do you demonstrate
listening skills and empathy?
– Flexibility - Do you achieve goals in face of adversity?
Are you easily discouraged or do you strive under
pressure? Do you develop effective alternatives to
achieve goals?
– Problem Solving - Do you resolve problems with
logical approach and come to reasonable conclusions?
Do you enjoy and demonstrate problem solving? Do you
show common sense?
– Productivity - Do you thrive under high pressure? Are
you successful in managing multiple priorities? Do you
have a history of high productivity?
– Teamwork - Do you work well on a team? Do you
effectively inform, inspire and influence others?
– Nails: Conservative length and polish.
– Jewelry: Coordinate with outfit and avoid dangles and
avoid excess.
– View additional guidelines and examples at
quintcareers.com/dress_for_women.html
PHONE INTERVIEW TIPS
A phone interview may or may not be planned. If the first
contact from a potential employer is a call, it is an interview
whether you want it to be or not. The tips that follow will
prepare you for both planned and impromptu calls.
PREPARATION
– Create professional voice mail message and turn off any
hold music during job search.
DRESSING FOR THE INTERVIEW
– Turn any alerts off so your call isn't interrupted.
“You never get a second chance to make a first impression.”
– If the time isn't convenient, ask if you could talk at
You do not need a lot of clothes for interviewing, but what
another time and suggest some alternatives.
you have should be of good quality, properly fitted, clean
– Keep résumé in clear view, on your desktop/phone, so it's
and well pressed, and reflective of current business styles.
available when you need to answer questions.
– Have a short list of accomplishments available to review.
EVERYONE
– Have a pen and paper handy for note taking.
– Bring a folder/portfolio to hold résumé copies and a pen.
– Grab a glass of water so it‘s accessible as needed.
– Have clean, well-manicured fingernails.
– Clear the room; evict roommates and pets.
– Don‘t wear cologne/perfume.
– Turn off distractions (e.g. stereo and the TV).
– Wear shoes that are well maintained.
– Iron/press your clothing.
DURING
– Give yourself five minutes in front of a mirror to ensure
– Don't smoke, chew gum, eat or drink.
hair is neat, shirt is tucked, tie is knotted properly, etc.
– Smile to change tone of voice and project positive image.
– Dress for the job you want, not the one you have!
– Speak slowly and enunciate clearly.
– Use the person's title (Mr. or Ms. and their last name).
MEN
Only use a first name if they ask you to do so.
– Shave and have well-groomed hair cut.
– Don't interrupt the interviewer.
– Wear quality dark blue or gray suit (avoid brown suits or
– Take your time. It's perfectly acceptable to take a
sport coats).
moment or two to collect your thoughts.
– Shirts should be white or blue cotton/cotton blends.
–
Give succinct answers.
Avoid other colors or stripes. Observe other employees‘
–
Thank the interviewer, reiterate your interest and ask if it
shirts during your interview as you prepare for a second
is possible to meet in person.
interview.
– Wear an undershirt under your dress shirt.
– Wear over-the-calf socks that blend with your suit,
–
–
–
–
–
–
preferably the same color or darker.
Wear well-shined black or cordovan shoes.
Match belt with shoe color; no belt with suspenders.
If you wear an earring(s), remove for the interview.
Select a conservative tie that coordinates with suit/shirt.
Button an American-cut blazer/jacket when you stand.
View additional guidelines and examples at
quintcareers.com/dress_for_men.html
WOMEN
– Wear conservative tailored suit or suit dress.
– Wear conservative, frill-less blouse (white or cream).
– Skirt length: Top of knee down (even if business casual);
avoid extreme slits.
– Basic medium/low-heeled pumps, shined; neutral hosiery
(Hosiery and shoes should never be darker than hem).
– Handbag: Small and appropriate to outfit.
AFTER
– Take notes about questions asked and how you answered.
– Write thank you note to reiterate your interest in the job.
QUESTIONS EMPLOYERS MAY ASK
Employers want to know if you have the skill set needed to
perform successfully on the job and contribute positively to
their company/organization. Understanding the job
description gives you insight into what type of questions
you might hear. If the description is lacking, search for
related job titles on O*Net (onetonline.org) to brainstorm
typical skills sought.
Before you begin interviewing, review the following
questions, practice possible responses and discuss them
with a career counselor. Practice to be sure you are able to
communicate clear, unrehearsed answers to interviewers.
33
PERSONAL
– Tell me about yourself.
– What do you like to do in your spare time?
– Why did you choose to interview with our organization?
– Describe your ideal job.
– What can you offer us?
– What do you consider to be your greatest strengths?
Weaknesses?
– How do you think your friends would describe you?
– Define success. Failure.
– Have you ever had any failures? What did you learn from
–
–
–
–
–
–
–
–
–
–
them?
Of which accomplishments are you most proud?
Who are your role models? Why?
How does your college education or work experience
relate to this job?
What motivates you most in a job?
How have you handled getting along with a difficult
former professor/ supervisor/co-worker?
Have you ever spoken before a group of people? How
large?
Why should we hire you rather than another candidate?
What do you know about our organization (products/
services)?
Where do you want to be in five years? Ten years?
Do you plan to further your education?
EDUCATION
– Why did you choose your major?
– Why did you choose to attend your university?
– Do you think you received a good education? In what
ways?
– In which campus activities did you participate? Tell me
about your leadership skills.
– Which classes in your major did you like best? Least?
Why?
– If you started over, how would you change your
education?
– Which elective classes did you like best? Least? Why?
– Do your grades accurately reflect your ability? Why or
why not?
EXPERIENCE
– What job-related skills have you developed?
– In what positions did you work while in school?
– What did you learn from these work experiences?
– What did you enjoy most about your last employment?
Least?
– Have you ever quit a job? Why?
– Give an example of a situation in which you provided a
solution to an employer.
– Share a time when you worked under deadline pressure.
– Have you ever done any volunteer work?
– How would a former supervisor/coworker/friend describe
your work?
34
CAREER GOALS
– What kind of boss do you prefer?
– Would you be successful working with a team?
– Do you prefer large or small organizations? Why?
– What other types of positions are you considering?
– How do you feel about working in a structured
environment?
– Are you able to work on several assignments at once?
– How do you feel about working overtime? Flextime?
– How do you feel about travel?
– How do you feel about the possibility of relocating?
GENERAL
– Why are you interested in our company?
– What are your goals? Where will you be in 5 years?
– What do you consider your strengths?
– What personal weaknesses would you like to improve?
– What experience in your past do you believe has prepared
you for your future?
BEHAVIORAL INTERVIEW QUESTIONS
Many recruiters ask behavioral-based questions to probe
your past behavior in jobs, classrooms, group projects and
activities. As you listen to the question, think about what
quality or skill they are evaluating.
STAR METHOD
The STAR Method is an effective strategy to answer
behavioral-based questions. When asked this type of
question, utilize the following steps:
– Situation: Briefly outline background information to
frame the situation.
– Task: Briefly narrate what you were trying to accomplish.
– Action: Give example of how you utilized relevant skills
and qualities to resolve the situation/achieve goal/task.
– Result: Briefly summarize the positive outcome.
Below are sample questions by category of what skill the
recruiter might be evaluating you.
Problem Solving
– Which classes gave you the most trouble?
– What are the biggest challenges encountered in college?
– Give an example of when you refused to give up.
Adaptability
– How was your transition from high school to college?
– When your priorities are changed by someone else, how
do you adjust to such situations?
Time Management
– How do you manage priorities?
– Tell me about a time when you planned an event and
what steps you took to make sure everything went well.
– Tell me about your method for personal organization and
time management.
– Tell me about a time you were faced with conflicting
priorities. How did you determine your course of action?
– Tell me about a time that you had to handle multiple
responsibilities. How did you organize the work you
needed to do?
Leadership
– Tell me about a time you helped someone else be
successful.
– Tell me about a time you were suddenly called on or
forced to be a leader.
– Tell me about a time you experienced initial failure in
convincing someone else to do something. What
ultimately happened? What did you learn?
– Share a time when you recruited someone to help you
with a project.
– Give a specific example of something you did that helped
build enthusiasm in others.
– Give me an example of a time you had to persuade other
people to take action. Were you successful?
– Tell me about a time you inspired someone toward some
goal achievement.
– Tell me about a time when you were dissatisfied with the
performance of someone who worked with you on a
project. What did you do? How did they react?
– Share a time when you were in this situation, dealt with
it directly, succinctly and successfully.
Share a time when you sacrificed or put your personal
goals aside to achieve an overall goal for the group.
– Share what it means to be part of a whole and how you
do and do not contribute to that group.
Tell me about a time when you took on a significant new
challenge at school or a job in order to achieve personal or
professional growth.
– Share an example that pushed you outside your comfort
zone where you can note growth.
QUESTIONS TO ASK EMPLOYERS
It is typical in an interview for the recruiter to ask, ―Do you
have any questions for me?‖ You should have questions.
These questions demonstrate a more sincere interest and
awareness of the company and position. Here are some
sample questions to consider:
– I‘m excited about the job, are there any additional
expectations not outlined in the job description?
– What kinds of assignments might I expect the first six
Communication
months on the job?
– Describe a time a presentation went extremely well. How – Does your company encourage further education?
did you know it went well?
– What products are in the developmental stage now?
– What are your growth projections for next year?
Interpersonal
– In what ways is a career with your company better than
– Tell me about a time when you had to deal with a
one with your competitors?
difficult person. How did you handle the situation?
– What is the largest single problem facing your staff?
Teamwork
– What do you like best about your job/company?
– Tell me about a time where you had to work with a
– Once the probation period is completed, how much
difficult manager, classmate or peer.
authority will I have over decisions?
–
What qualities are you looking for in the candidate who
Decision Making
fills this position?
– Give me an example of a time you had to make an
–
What skills are really important for this position?
important decision. How did you make the decision?
–
Is there a lot of team/project work?
– Tell me the most unpopular decision you had to make
– Will I have the opportunity to work on special projects?
and why you chose to make it. What was the outcome?
– How much travel is involved in this position?
Stress Management
– What is the next course of action? When should I expect
– Tell me about a difficult situation when it was desirable
to hear from you or should I contact you?
for you to keep a positive attitude.
– Do NOT ask salary questions during initial interview and
be cautious asking about flextime.
Below are sample questions with suggested strategies to
answer the questions:
INTERVIEW RESOURCES
Briefly tell me about the highlights of your educational and Go to auburn.edu/career/mock/ to learn about on-line
work experiences that are relevant to this job.
interview practice software (InterviewStream) and how to
schedule a Mock Interview.
– Share a related educational, work or life experiences
when you prioritized your time and completed tasks
with ―too much to do in too little time.‖
Imagine that you are on a team with a person whose
behavioral style is different from yours. You find it hard to
work together because you disagree about how things
should be done. How would you handle this situation?
35
2. Refuse to answer the question, which is well within
HANDLING ILLEGAL QUESTIONS
your rights. Unfortunately, depending on how you
Various federal, state and local laws regulate the questions
phrase your refusal, you run the risk of appearing
a prospective employer can ask you. An employer‘s
uncooperative or confrontational, hardly words an
questions, whether on the job application, in the interview,
employer would use to describe the ―ideal‖ candidate.
or during the testing process, must be related to the job you
are seeking. For the employer, the focus must be: ―What do 3. Examine the question for its intent and respond with an
I need to know to decide whether this person can perform
answer as it might apply to the job.
the functions of this job?‖
Q: Are you a U.S. citizen?
If asked an illegal question, you have three options:
A: I am authorized to work in the United States.
1. Answer the question, if you wish. However, remember Q: Who is going to take care of your children when you
have to travel for the job?
you are giving information that isn‘t related to the job,
A:
I can meet the travel and work schedule that this job
and you may be giving the ―wrong‖ answer, which
requires.
could harm your chances of getting the job.
Resource: jobweb.com/resources/library/Interviews/Handling_Illegal_46_02.htm
Inquiry Area
National
Origin /
Citizenship
Age
Illegal Questions
Legal Questions
Are you a U.S. citizen? Where were you/your
parents born? What is your "native tongue"?
Are you authorized to work in the United States? What
language do you read/speak/write fluently? (This is okay
only if this ability is relevant to the performance of the
job.)
How old are you? When did you graduate?
What's your birth date?
Are you over the age of 18?
What's your marital status? With whom do you
Would you be willing to relocate if necessary? Would
Marital / Family live? Do you plan to have a family? When? How you be able and willing to travel as needed for the job?
many kids do you have? What are your childWould you be able and willing to work overtime as
Status
Affiliations
Personal
Disabilities
Arrest Record
Military
36
care arrangements?
necessary? (These are okay if asked of all applicants.)
What clubs or social organizations do you
belong to?
List any professional, trade groups or organizations that
you belong to that you consider relevant to your ability
to perform this job.
How tall are you? How much do you weigh?
(These are not acceptable unless minimum
standards are essential for the safe performance
of the job.)
Are you able to lift a 50-pound weight and carry it 100
yards, as that is part of the job?
Do you have any disabilities? Please complete
the following medical history. Have you had any
recent or past illnesses or operations? If yes, list
them and give dates when these occurred. What
was the date of your last physical exam? How's
your family's health? When did you lose your
eyesight? How? Do you need an accommodation
to perform the job? (This question can be asked
only after a job offer has been made.)
Are you able to perform the essential functions of this
job? (This is okay if the interviewer has thoroughly
described the job.) Can you demonstrate how you would
perform the following job-related functions? As part of
the hiring process, after a job offer has been made, you
will be required to undergo a medical exam. (Exam
results must be kept strictly confidential, except
medical/safety personnel may be informed if emergency
medical treatment is required, and supervisors may be
informed about necessary job accommodations, based
on exam results.)
Have you ever been arrested?
Have you ever been convicted of _____? (The crime
named should be reasonably related to the performance
of the job in question.)
If you've been in the military, were you
honorably discharged?
In what branch of the Armed Forces did you serve?
What type of training or education did you receive in the
military?
SALARY NEGOTATIONS
KNOW YOUR VALUE/ DO YOUR HOMEWORK
Most jobs are in a set salary range, and most entry-level
candidates do not have much clout in salary negotiations as
some entry-level jobs have fixed, non-negotiable starting
salaries, anyway. But you will not get more unless you ask
for more. Your ability to negotiate within that range
depends on your qualifications together with the salary
information you have learned from doing your homework.
There is no substitute for knowing the facts and using them
to your benefit. Understand your own bargaining power.
Assess your worth, analyze the competition, identify your
special skills and take a hard look at what you bring to the
relationship.
– Evaluate realistic personal salary requirements. How
– When responding to an ad/application, indicate ―open‖ or
―negotiable‖ under salary requirements. Under salary
history, indicate ―competitive‖ unless it asks for a
specific amount. If asked for specific salary dollars list
total compensation package (base salary, bonuses,
medical, profit sharing, etc.). Be truthful as most
companies verify past salaries with previous employers.
– At networking events, discuss what your interests are (not
specifics, general positions) and get their opinions on
salary ranges for those positions.
– When dealing with recruiters and employment agencies,
be honest about your expectations and salary history.
Try not to negotiate over the phone. Ask to meet in person
to discuss if possible.
much do you need to earn?
LET THE EMPLOYER MAKE AN OFFER FIRST
Maintain an honest yet non-emotional response. This
worth in the job market (i.e. internships, co-ops,
response should be based on your research. First, restate the
volunteer and part-time work, education level, etc.).
offer, then ―digest‖ it. Your body language should
Speak to a career counselor regarding your experience
demonstrate thought, not emotion. If it is less than you
level and estimated market averages based on experience.
expect, you can indicate that it is lower than you expected
– Research career fields and salary averages for various
based on your research.
occupations. Review Career Center library and web
resources such as the Occupational Outlook Handbook
Be prepared to verify how and where you researched. Then
counter their offer with your researched response and
and NACE salary survey.
desired range. Remain objective, positive and courteous
– Investigate cost of living adjustments to salary based on
during this conversation. They will respond with what they
employment location: salary.com, homefair.com,
are able or not able to offer. Sometimes this may involve
usacitylink.com.
speaking to another person in the company and getting back
– Develop a salary range (not too broad) with a high, low
to you. Know that employers will not usually rescind an
and middle range.
original offer as a result of your counter offer. In rare
– Examine company‘s hiring history. Conduct
informational interviews or utilize your network to gather instances, however, employers may be forced to rescind
based on current corporate circumstances such as
information. Many companies‘ websites list their job
postings and may list salary ranges and job descriptions. downsizing, mergers, acquisitions etc. The employer should
return with a response which, hopefully, meets your needs;
KNOW WHEN TO NEGOTIATE
otherwise they will discuss why they are unwilling to
Ideally, the best time to negotiate is after an offer is made
negotiate and state that the offer stands.
by the employer. Discussing salary before an offer is made
may screen you out of the job if your requirements are too NEGOTIATE BEYOND SALARY
When salary is non-negotiable from the start, know that you
high or it may lock you into a low salary.
have other options to negotiate. These include: bonuses,
When asked what your salary requirements are by a
salary reviews (consider timing, basis and percentage),
potential employer during an interview, indicate a range,
health, dental, life and disability insurance, pension plans or
not a dollar amount. (i.e. ―Based on the industry average
retirement, overtime policies, profit sharing plans, sick days
and my level of experience, I am seeking between $33k and and vacation, tuition reimbursement, employee discount,
$37k‖). This range should be slightly higher than the low
company car/expense accounts, termination contract, stock
end of your range. Once the offer is made, then consider
options, relocation/moving expenses, professional
negotiations.
memberships, certifications and sign on bonuses.
Occasionally there will be circumstances where salary
For example, you may negotiate the timing of your first
requirements will be discussed prior to an offer. Handle
salary increase. Instead of receiving your first increase at
each situation with confidence. While these are not
one year, you may negotiate to be evaluated in six months
negotiations, they can influence how later ones may go.
and receive the same percentage allowable at that time
Here are examples of situations where salaries may be
based on your performance.
discussed and suggestions on how to handle them:
– Find out what your skills and level of experience are
37
SALARY NEGOTIATIONS
If living costs are a concern, try, ―As you know, it‘s
OVERCOME OBJECTIONS
You may hear the following objections (O). Here are some expensive to live in this city. I‘ve planned very carefully,
and I don‘t think I could afford to live here on $22,000 a
responses (R) to overcome these:
year. Do you think a consideration could be made?‖
O: Not within the budget.
Chances are, however, that cost-of-living has already been
R: Communicate your VALUE to the employer.
factored into your salary offer. If you have other offers, you
can use them to strengthen your case.
O: Others in the organization with similar qualifications
and experience aren‘t paid that much.
Consider the type of industry - Salaries are more
R: Emphasize fair compensation for expected performance negotiable in the private sector than at universities or
based on VALUE.
government agencies. Small companies tend to be more
flexible about titles and responsibilities than large ones.
O: Your salary history does not justify such an increase.
R: Stress that you expect to be compensated for the VALUE Industries with labor shortages are more accommodating
than those with many applicants.
of your work and what you expect to achieve.
KNOW WHEN TO SAY WHEN
If you feel like the employer is getting frustrated with your
proposals or states that is all they can do for you, stop and
evaluate what is on the table. You do not want to appear
greedy or impatient. When the company comes back to you
with their final offer, evaluate the offer and make a
decision.
THE FINAL OFFER
Take time to evaluate the offer - One to two days is
usually acceptable. Weigh your options and evaluate your
total compensation package (salary, benefits, incentives,
allowances, etc.). Ensure you are clear on specific duties,
responsibilities and performance expectations.
Practice ahead of time - Rehearse (with someone or
recording yourself) what you will say and how you will
handle any questions. Approach the process of negotiation
with a cooperative, friendly, but persistent attitude.
Get the offer in writing - Once both parties have
confirmed an offer verbally, ask for a copy in writing. Then
send a thank you letter outlining your understanding of the
offer, your enthusiasm about starting with the company and
your appreciation for their decision to hire you.
You must also consider how long you are willing to hold
out for a specific job. Remember, a higher salary will not
necessarily make up for the salary lost as you continue to
job hunt. Also, if the company reviews salaries frequently,
the starting salary is less significant.
DIFFICULT CONVERSATIONS WITH EMPLOYERS
Employers may ask the following:
– Have you thought about salary?
– What salary are you expecting?
– What is the minimum salary you would accept?
CALCULATE TAKE HOME PAY
Salary
Sign-on bonus
Relocation bonus
Performance bonus estimate
Year-end bonus estimate
35% income tax / social security
Medical/dental/optical insurance
Deductibles for doctor‘s visits
Amount deducted for pension
plan/life insurance
**Net figure
If possible, answer the question with a question.
– ―What is the salary range for this position?‖
– ―Most of my peers who are also graduating in xyz major
have been receiving offers in the ### K range. What
range is authorized for this position?‖
– ―My current salary is $###. What are your guidelines?‖
If the employer tells you, ―We‘re going to pay somewhere
in the range of $22,000 to $24,000,‖ you say, ―Considering
the demands of the position, and the hard work I‘m going to
put into this job to make sure it‘s done right, I believe my
salary should be in the area of $24,000 to $26,000.‖ You‘ve
set up a bargaining situation in which it‘s logical to strike a
deal at $24,000 or $25,000. Use this response cautiously.
You may find the tension level created by using this to be
uncomfortable.
38
Plan what to say and how you will say it - Identify the
major points you want to make. Summarize the
requirements of the job and match your skills and abilities
to them. Anticipate how you will deal with any response
from the employer. Many times, no matter how unusual his
or her response (anger, quietness, etc.), the interviewer is
checking your reactions and tenacity. Develop convincing
arguments to possible objections. Your task is to convince
him or her that what you bring to the relationship is
valuable and should be reimbursed.
$
+$
+$
+$
+$
- $
- $
- $
- $
=$
**Equals the amount available to live on including rent, car
payments, student loans, utilities, telephone, food,
entertainment, dry cleaning, laundry, clothing and shoe
purchases, travel home, furniture purchases, kitchen
utensils, etc.
Also, review cost of living comparison charts to assess
costs in the location you are considering.
GRADUATE SCHOOL TIPS
GO TO GRADUATE SCHOOL BECAUSE YOU…
– Are pursuing an occupation that requires more education.
– Want to advance within the field.
– Want to obtain specialized knowledge in a specific area.
– Want to conduct focused research in a specific area.
POST BACCALAUREATE OPTIONS
Professional Schools
– Dental, medical, veterinarian, law, business schools, etc.
– May not require specific bachelor‘s degree but may require
specific, related or rigorous undergraduate courses.
– May require an essay on ethical, philosophical or scenario
questions and/or personal statement.
– May evaluate service, leadership, campus and association
involvement, work experience, and standardized test results.
Graduate Schools
– May prepare you to enter a career or for research, and the
paths are varied and specialized.
– May require an essay on ethical, philosophical or scenario
questions and/or personal statement.
– May evaluate service, leadership, campus and association
involvement, work experience, and standardized test
results (perhaps general and subject areas).
– May require you a credential file (typically education).
APPLICATION TIMELINE
At Least One Year Before Starting Graduate Program
– Research options. Where do I want to live? What schools
offer my area of study?
– Research schools on-line and learn as much as you can.
What are the admissions requirements? When are housing
and financial aid deadlines?
– Visit the campuses.
– Which schools seem to be your top choices?
– Prepare for standardized tests (GRE, GMAT, LSAT, etc).
One Year to Nine Months Before Starting Program
– Sign up and take required standardized test.
– Review application materials.
– Prepare required documents.
– Ask for references.
– Finalize your personal statement.
Seven to Nine Months Before Starting Program
– Complete application and financial aid forms.
– Give references the recommendation forms to complete
(if provided) and self addressed, stamped envelopes.
– Submit applications (watch admissions/financial aid
deadlines)
– Follow-up to verify all materials have been received.
EVALUATE PROGRAMS IN THESE AREAS
Program of study
– Degrees offered
– Areas of concentration
– Field work or research options
– Percentage of students attending full– or part-time
Admissions Information
Admissions Preferences
– Does the program prefer recent graduates or work
experience?
– What prerequisites must be met before acceptance?
– Are there state residency requirements?
Admissions Requirements
– Standardized Test (GRE, GMAT, LSAT, MCAT)
– Transcripts/GPA
– Letters of Recommendation
– Application Essay/Personal Statement/Portfolio
– Interview/Audition
Faculty
– Size and diversity of the department
– Publications and professional affiliations
Facilities
– Libraries, research, and lab space available
– Student and medical services available on campus
Community
– Location and size of school and community
– Services available outside of the university
– Housing options outside of the university
FREQUENTLY ASKED QUESTIONS
– What is a master’s degree? Available in most fields of
study and generally takes one to three years to complete.
– What is a specialist program? Completed after a
master‘s degree and generally prepares you for
certification or licensure in a specific field, usually a one
year program.
– What is a doctoral degree? Highest educational level,
requiring original research and/or practical application,
length of programs varies.
– To how many graduate programs should I apply?
Generally, apply to four to six programs (there will be
application fees for each). Balance your applications
between highly and moderately competitive programs.
– What financial aid options are available? Most aid is
merit based, often in the form of a fellowship or
assistantship and usually awarded by the academic
department under which you plan to study.
– What are graduate assistantships? A position that
typically pays full or partial tuition and stipend.
– What are teaching assistantships? Teaching, recitation
courses and/or assisting a professor with office hours and
often reserved for doctoral students.
– Research Assistantships: Assisting ongoing research;
can lead to own research project.
– Residence Assistantships: Room and board and a
stipend in a college residence hall.
ADDITIONAL RESOURCES
Review the Career Center website for additional resources
and/or meet with a staff member to discuss your options.
39
LIFE AFTER COLLEGE
BUDGETING
SAMPLE BUDGET
Before you start spending, create a budget and establish an
TAKE HOME PAY
emergency savings account of at least $1000. Then create a
line in your budget for the ―toys‖ you‘ve been dreaming of
DONATIONS
owning, and do not buy them on credit. Ultimately, you
should have an emergency savings account equal to three
EMERGENCY SAVINGS
months income.
If you feel that you can‘t afford to save $1000, get a second
job or sell stuff you don‘t need. Establish an emergency
savings account and then start saving for retirement.
When developing your budget, note where you spend
money over two months to create a more accurate budget,
and then in the third month budget every dollar (to zero) so
you know where all of your money went at the end of the
month. Don‘t forget to budget for unexpected expenses. See
the sample budget to the right for suggested categories.
COMPLETING TAX FORMS
For information on completing tax forms, review the Hiring
Benefits Tip Sheet at auburn.edu/career and review rules
and regulations at irs.gov.
DO I NEED NEW CLOTHES?
Not everyone will need a new wardrobe, but clubbing
clothes don‘t translate to world of work clothes. Also,
companies/organizations define business and business
casual very differently but please note the following:
– Iron your clothes. Wrinkled clothing implies that you
–
–
–
–
don‘t care about details or your own appearance and
others may think you will approach work the same way.
Shine your shoes and get rid of or repair shoes with worn
soles. Do not wear flip flops.
Don‘t overdo jewelry. Avoid noisy jewelry that may
cause a distraction in the work place.
Women: Camisoles are not appropriate. Also, be careful
of V-neck cuts. Invest in tank tops to go under sweaters
or buy higher cut V-necks to avoid exposing cleavage.
Men: Socks should be dark and match your pants.
See ―Dressing for the Interview‖ on p. 36.
DO I BUY A HOUSE OR RENT?
Buying makes sense if monthly payments are no more than
a fourth of your take home pay, you plan to own it for at
least five years and you can either put down at least 15%. If
you put all of your savings into the down payment, you
aren‘t prepared for something to go wrong. If you are the
homeowner, the landlord doesn‘t come to fix the busted
pipes. You fix it or pay to have it fixed. So, if you aren‘t
prepared or don‘t know how long you will be living
somewhere, rent a cheap, yet safe, apartment and save like
crazy for a down payment.
Mortgage Calculators
– bankrate.com/brm/mortgage-calculator.asp
– mortgage101.com/Calculators/Index.asp?p=mtg101
40
INVESTMENT SAVINGS
STUDENT LOAN(S)
MORTGAGE / RENT*
(REPAIRS)
ELECTRICITY
WATER/TRASH
PHONES
CABLE / INTERNET
NEWSPAPER
CAR PAYMENT* (REPAIRS)
CAR/HOME INSURANCE
LIFE INSURANCE
GYM
GAS*
GROCERIES
CLOTHING*
DRY CLEANING
ENTERTAINMENT
HAIR / MAKEUP
GIFTS (XMAS/BDAY)
VACATION
MEDICAL
MISCELLANEOUS
TOTAL EXPENSES
-
TOTAL
* Pay for these things first and then take care of the others.
It doesn‘t make sense to pay off your credit card if you
LIFE AFTER COLLEGE
can‘t eat dinner or get to work.
DO I BUY A CAR?
Save money to buy with cash. Research your options. You
want safe and economical...your dream car will come later.
Buy used as cars depreciate 20-40% upon leaving the lot.
Do not lease. ALWAYS have the power to walk-away.
Auto Loan Calculator
– bankrate.com/brm/auto-loan-calculator.asp
DO I NEED INSURANCE?
Insurance is a way to transfer risk, and until you have lots
of cash, you should have insurance as some losses could
bankrupt you. Research the following types of insurance:
–
–
–
–
–
Homeowners/Rent
Auto
Health
Disability
Life Insurance
Avoid the following types of insurance
–
–
–
–
–
–
–
–
Credit life and credit disability
Credit card protection
Cancer and hospital indemnity
Accidental death insurance
Any insurance with cash value, investment or refund
Pre-paid burial policies
Mortgage life insurance
Any kind of duplicate coverage
DO I NEED A RETIREMENT PLAN?
It is advantageous to plan for the future and to start early.
Here are the different types of retirement plans (always do
your research on any updates on laws):
–
–
–
–
IRA (Individual Retirement Account)
Roth IRA
SEPP (Simplified Employee Pension Plan)
401K, 403B AND 457
DO I SET-UP INVESTMENTS?
There are lots of ways to invest your money and plan for
retirement. Dave Ramsey recommends using the ―KISS
Rule of Investing‖ which stands for ―Keep it Simple,
Stupid.‖ Make sure you do your research. Here are different
types of investments:
Money Markets
Single Stocks
Bonds
Mutual Funds
Rental Real Estate
Annuities
Commodities and Futures
Resources: daveramsey.com; InvestorEducation.org; JumpStart.org;
moneytalks.ucr.edu; ncee.net; nefe.org; ssa.gov; younginvestor.com/teens
DO I DECORATE MY OFFICE?
This will vary depending on your work environment. Some
work environments require that you leave all personal items
at home. Some are more open to personal pictures, décor
and plants. Observe and mimic your supervisor‘s office and
those of other respected employees to develop your space.
In general, keep your work space neat. Do not leave old
food or candy wrappers lying around. Create a filing or
organization system…we all organize our space differently,
but have some sort of system that works for you. If personal
items are allowed, make sure that they are appropriate for
your work environment. For example, do not post Spring
Break pictures of you in your smallest bikini holding a fish
bowl drink…. Leave potentially offensive pieces at home
as well. While you may find a sticker humorous, another
may find it hurtful or offensive.
HOW DO I BUILD A SOCIAL NETWORK?
– Join professional organizations in your field.
– Find out if there is an Auburn Alumni Club in your area.
– See if the City or local Chamber of Commerce has a
young leaders program.
– Join the Chamber of Commerce, service clubs and/or
other organizations.
– Volunteer at a local food bank, Boys & Girls Club,
Habitat for Humanity, etc.
– Visit and/or join a religious group.
– Join a gym or a club sport team.
– Take classes in an area of interest such as cooking,
gardening, dance, golf, tennis, etc.
Be careful about building your social life around your coworkers as you want to maintain a professional relationship
with those you are with during the work day. That does not
mean you can‘t see them after hours. Dinner after hours can
be a great way to build rapport…partying into the wee
hours of the night is another story.
HOW DO I STAY HEALTHY?
Find a time of day that you can commit to exercise. Gyms
don‘t tend to be as busy between 4:30 and 6:00 a.m. If you
go during that time, classes won‘t likely be as full and you
will have your pick of equipment. Find a park with a walk/
jog trail where you can walk for free. If all else fails, take
the stairs instead of the elevator and park farther away in
the parking lot.
Take your lunch to work. It‘s cheaper, and you can control
how healthy it is. Nutritionists suggest eating six small
meals a day. Eat breakfast and take two small snacks
(almonds, low fat yogurt, cottage cheese, veggies, fruit,
etc.) for morning and afternoon. Cut out the carbonated
drinks and drink more water. If you choose to drink
alcohol, you should drink no more than two glasses of
wine, beer or mixed drinks a day.
41
BUSINESS ETIQUETTE
Resources: health.gov; 4women.gov; healthfinder.gov; healthywomen.org;
nimh.nih.gov; mayoclinic.com; diet.ivillage.com/healthcalc
spelling and grammar and make sure any attachments
have attached.
CELL PHONES
SUCCEEDING ON THE JOB
NACE‘s Job Choices describes the first year in a new job
– Turn your phone off during meetings or important
as a ―separate and distinct career stage‖ – a time when you
lunches.
aren‘t a college student, but you aren‘t yet respected as a
– If expecting a call/text that cannot be postponed, notify
professional. They recognize that there are different rules to
your companion ahead of time.
follow during this ―breaking-in stage.‖ Take time to figure – When you receive a call/text, excuse yourself from the
out how to ―establish yourself, learn the way ‗things are
table or conversation and make the call brief.
done‘ and figure out what you need to do to earn credibility – Buy a professional watch if you otherwise use your
and respect.‖ Learn the culture and the unspoken rules of
phone as your time piece.
the organization. Keep your eyes and ears open and your
– When on the phone in a public place, be at least two arm
mouth shut until you understand the company. It is only
lengths away from those around you.
then that your ideas will have true impact and respect.
PHONE MESSAGES
– Be the first one to the office.
– Voicemail messages, both work AND personal should be
– Avoid office politics and gossiping (If someone is willing
professional. (eg: Hello, you have reached FirstName
to gossip about someone they barely know, who are they
LastName (insert company name and title if applicable).
telling about the conversation with you?).
Please leave a message, and I will return your call as
– Gracefully mourn the loss of Spring Break. Don‘t look
soon as possible.)
shocked when they tell you there is no built in week-off – When leaving a message, state your name and phone
and do not whine about it!
number twice and succinctly communicate the purpose of
– Continue to meet new people, have more experiences and
your call. Any message should be less than two minutes.
challenge yourself intellectually, spiritually and
(eg. Hello, this is FirstName LastName with xyz
emotionally.
company. I wanted to talk with you about your inquiry
– Give back to your community and volunteer your time to
regarding next season’s inventory. Please call me back at
serve others.
your convenience at 334.123.1234. Again, this is
– Take classes on areas of interest or pursue another degree
FirstName LastName, and you may reach me at
to exercise your mind.
334.123.1234.)
– Challenge yourself to experience other cultures so you
– If you know you will be unable to check messages in a
realize the world is bigger than you realized before.
timely manner, update your voicemail to reflect when
you plan to review messages and return calls.
12 TIPS TO FIRST-YEAR SUCCESS
1. Adopt the right attitudes.
INTRODUCTIONS
2. Adjust your expectations.
Introducing Others
3. Master breaking-in skills.
– Introduce those ―lower on the totem pole‖ to the highest.
4. Manage the impressions you make.
– Look at the ―most important‖ person first and say, ―Mr.
5. Build effective relationships.
Smith, I‘d like to introduce you to Mr. Thomas, this
6. Become a good follower.
year‘s intern.‖
7. Understand your organization‘s culture.
– When dealing with people outside the organization,
8. Develop organizational savvy.
clients are always considered more important than
9. Understand your new-hire role.
anyone working within the company.
10. Develop work savvy.
– Tell something about each person who you introduce.
11. Master the tasks of your job.
Introducing Yourself
12. Acquire the knowledge, skills and abilities you need.
– Look people in the eyes and smile in order to appear
Resource: Job Choices 2006, NACE
confident.
Solomon, G. ―The Job Search Organizer & National Business Employment
Weekly.‖ Fall 1990, pp. 28 -29 – If you receive a name tag place it high on the right
Opsata, M. ―Should You Take That Job?‖ January 1992, pp. 27-28
shoulder.
Block, B. ―Once You Receive A Job Offer It‘s Time to Talk Money...Salary
–
Know how to say what you do and what your company
Negotiation,‖ EEO Bimonthly
Bloom, B. ―Fast Track to the Best Job.‖ Knock ‗Em Dead. 1993, pp. 221-240.
does in 15 seconds.
– If you are seated while being introduced, stand to greet
EMAIL
that person and shake his or her hand.
– Craft a compelling and succinct subject line.
Exchanging Business Cards
– Never send an email when you are angry.
– Carry business cards in your wallet, portfolio or card
– Respond to email messages within 24 - 36 hours.
holder.
– Before hitting send, re-read your message and check
42
BUSINESS ETIQUETTE
– If someone offers their business card, offer one in return.
– Do not distribute dog-eared/worn business cards.
– When taking a business card, place it in your wallet or
business card holder, not your pocket.
PROFESSIONAL BEHAVIOR
– Use titles (Mr. Ms. Dr.), not first names until instructed
to do otherwise.
– Be on time or 5-15 minutes early. Earlier than that can be
awkward and invasive.
– Prepare for meetings, developing an agenda if you are
leading the meeting.
– Do not interrupt during meetings, but in a timely manner,
be confident in concisely sharing your on-topic ideas/
opinions.
– Do not get intoxicated at business functions.
– Do not use profanity or tell off-colored jokes at work or
work-related functions.
– Do not engage in office gossip.
– Bring a positive attitude to the office and leave personal
drama at home.
– Do not air work-related frustrations via social media. (eg
These people make me sick. #ISITFRIDAYYET)
DINING
General Dining Etiquette
– Do not order foods that are eaten with your hands.
– Pass food from left to right.
– If asked for the salt or pepper, pass both.
– Never season food before tasting it.
– Food is served from the left, dishes removed from the
right.
– Butters, spreads or dips should be transferred to your
serving dish before spreading or eating.
– Do not ask for a ―to-go box‖ unless it is an informal
dining situation.
– For hard to scoop items like peas, use a piece of bread,
not your finger, to push items onto the fork.
– If hot food is burning your mouth, discretely drink
something cool.
– Napkins belong in your lap. Wait until the host unfolds
his or her napkin before you do.
– If you excuse yourself from the table, loosely fold your
napkin (do NOT refold your napkin or wad it up) and
place it beside your dinner plate.
– Meeting materials or briefcases should be left under your
chair until it is time to discuss business.
– Do not ask to taste someone else‘s food or offer to let
them taste yours.
– Do not blow your nose at the table. Politely excuse
yourself to the restroom.
Casual Dining Exceptions
– You may order foods that are eaten with your hands.
– When sharing chips and salsa, you don‘t have to transfer
salsa to your plate, but do not double dip.
LEAVING A TIP
– Fifteen to 20 percent of the bill total is customary, but for
exemplary service, a greater percentage is accepted.
– For poor service, ask to speak to the manager; not tipping
is not an option.
PLACE SETTING TIPS
– The general rule for silverware is to work from the
outside in as the meal progresses.
– The dinner plate is the center of the place setting. When
finished, do not push the plate away from you. Instead
place both your fork and knife across the center of the
plate, handles to the right.
– Between bites, your fork and knife are placed on the
plate, handles to the right, not touching the table.
– The dessert spoon/fork is above the dinner plate.
Drinks are to the right of your plate, bread to the
left. To remember this, make an ―ok‖ sign with
both hands; your left hand makes a ―b‖ for
bread, your right hand makes a ―d‖ for drinks.
43
AUBURN ON THE HILL
CONGRESSIONAL INTERNSHIP PROGRAM
Auburn on the Hill connects Auburn University
students to prestigious congressional internship
opportunities in Washington D.C. where you can
experience the following:

Connect with nation’s leaders and their staffs

Learn about government procedures

Explore career options

Network with prospective employers

Get leadership training

Pursue a dream

Enrich your education
CONTACT INFORMATION
Meaghan Weir
303 Martin Hall
334.844.4744
thehill@auburn.edu
auburn.edu/washington
44
NOTES:
COACH YOUR PEERS
Applications for 2013-2014 PCAs
will be accepted Spring 2013
Visit:
auburn.edu/ career/ pca
to learn more
Peer Career Advisors (PCAs) assist the Auburn University Career Center office in reaching out, education
and advising Auburn students on resources through one-on-one interactions and group presentations.
PCAs are trained to help with the following:


resume & cover letter writing
setting up a Tiger Recruiting Link (TRL) account


job search strategies
tips on how to network at career events
45

auburn University Career Center

Transcription

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