SYC Annual Report – 2015

SYC
ANNUAL
REPORT
2015
WITH MORE THAN FIVE DECADES
EXPERIENCE SUPPORTING YOUNG PEOPLE
TO ACHIEVE STABILITY AND PROSPERITY
IN THEIR LIVES, SYC IS PROUD TODAY TO
MAKE SERVICES AVAILABLE TO ANYONE
IN AUSTRALIA WHO CAN BENEFIT.
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SYC 2015
ANNUAL
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CONTENTS
CHAIRPERSON’S REPORT........................................4
CEO’S REPORT.........................................................6
HOME.....................................................................10
WELLBEING...........................................................14
LEARNING.............................................................18
WORKING..............................................................22
FUNDRAISING, EVENTS & PARTNERSHIPS.............26
THANK YOU...........................................................30
FOOTPRINT, REACH & IMPACT................................32
BOARD MEETINGS & COMMITTEES.........................34
SYC BOARD MEMBERS...........................................36
EXECUTIVE MANAGEMENT....................................38
SYC ORGANISATIONAL STRUCTURE...................... 40
FINANCIALS..........................................................42
DIRECTORS’ DECLARATION....................................46
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ANNUAL
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CHAIRPERSON’S
REPORT
DAVID
HALLETT
CHAIRPERSON
It gives me great pleasure to report
on the outstanding performance of
SYC Limited for the 2014-15 period
that has set the organisation up well
to realise opportunities and meet
challenges over the coming years.
This is my first report as Chairperson of
our new legal entity, SYC Limited. As I
foreshadowed in this report last year,
SYC transitioned from being an
incorporated association to a company
limited by guarantee from 1 July 2014.
While the legal status has changed, the
purpose of SYC remains the same.
Specifically, to promote and foster the
welfare and advancement of young people
and the community generally. With 38
different funding agreements as at 30
June 2015 as well as deficit funding by
SYC all contributing to achieving our purpose,
it is indeed a broad portfolio of services
and support that our employees deliver
every single day.
Most importantly, SYC continues to support
more than 55,000 Australians in need every
single year across our four focus areas of
Home, Wellbeing, Learning and Working.
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SYC 2015
ANNUAL
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particularly important to recognise those
people who have made significant and
sustained contributions to the success
and prosperity of SYC as an organisation
over time. To this end during the period
under review the Board established the
SYC Lifetime Supporter Award. This award
replaces the previous life membership
category that existed under SYC’s
previous legal structure.
The inaugural award was presented to
long-time supporters and advocates of
SYC, Angelique and Michael Boileau, at our
HYPA Boileau Quiz Night in March 2015.
Previous life members of SYC have also
had their contributions recognised with
the SYC Lifetime Supporter Award. Each
year, the Board intends to acknowledge
up to four individuals with this award,
based on their commitment and support
of the organisation.
In my last report I referenced the increased
role that fundraising is playing in supporting
innovation in services that are otherwise
unfunded. The engagement of individuals
and stakeholders with an interest in the
impact of the work of SYC to transition
people to independence and prosperity is
critical for SYC’s innovation in service
delivery. The Board sincerely appreciate the
contributions of those who support the work
of the organisation in this regard including
the Fundraising Committee and our HYPA
100 members. I particularly acknowledge the
Chairperson of the Fundraising Committee,
Kieran Purcell, for his dedicated contribution.
Highlights for the period under review include
a substantial tender win in the jobactive
contract for employment services with the
Australian Government to commence from
1 July 2015, an update to the SYC Strategic
Plan, strong financial and operational
performance across all divisions of the
organisation and the implementation of
significant business improvement initiatives
designed to make SYC as efficient and
effective as possible.
I wish to recognise the leadership of our Chief
Executive Officer, Paul Edginton. Over nine
years under Paul’s stewardship, SYC has
grown and performed strongly to help more
Australians in need every year. Paul’s sector
experience and expertise has been
recognised by the Australian Government
with his appointment to the VET Advisory
Board, advising the Assistant Minister for
Education and Training on matters related to
vocational education and training. With the
changing nature of VET across jurisdictions,
it is very positive for SYC to have this strong
connection with federal policymakers.
Since the founding of SYC in 1958, there
have been contributions to the organisation
by many people. The Board considers it
Paul’s sector leadership was further
evidenced during the period by his
appointment to the Board of White
Ribbon Australia in April 2015 and his winning
of the 2014 David Clarke Macquarie Social
Innovation Fellowship. This Fellowship will
enable Paul to undertake a study tour to
Germany, Switzerland and the United
Kingdom in the year ahead, to investigate
what these countries are doing to support
young people to successfully transition
from school to work. This award is strong
validation for the leadership that SYC has
shown in recent years to advocate for
measures to reduce Australia’s youth
unemployment rate. I am particularly proud
that SYC continues to work hard to bring
relevant stakeholders together around
Australia to realise long-term change in
this area.
The CEO Report outlines the operational
highlights for the period and explains the
update to SYC’s strategic plan. I would also
like to recognise the outstanding work of our
Executive team for their strong performance
and the positive results they deliver for SYC
and the people we exist as an organisation
to support.
David Hallett with Angelique Boileau
at the 2015 HYPA Boileau Quiz Night.
To my Board colleagues my personal thanks,
for their insights, counsel and contributions
to SYC in the last year. I value and appreciate
their dedication and relentless work to
ensure that SYC delivers on its purpose as
an organisation.
Finally, I thank all our stakeholders – our
employees, employer customers, partners,
donors and sponsors. Your continued
contribution to SYC is gratefully acknowledged.
The success of SYC is a collective effort that
benefits many thousands of Australians in
need every single year. With clear
determination to increase this reach and
impact over the years ahead, I look forward
to continuing our partnership.
SYC CONTINUES TO SUPPORT
MORE THAN 55,000 AUSTRALIANS
IN NEED EVERY SINGLE YEAR
ACROSS OUR FOUR FOCUS
AREAS OF HOME, WELLBEING,
LEARNING AND WORKING.
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CEO’S REPORT
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PAUL
EDGINTON
CHIEF EXECUTIVE
OFFICER
SHOW YOUR
COLOURS
In February 2012, SYC launched Show Your
Colours – SYC’s strategic plan to 2015.
Show Your Colours was a bold document
that set out a clear direction for SYC as
an organisation. It articulated a clear and
confident plan. It also introduced new ways
of describing SYC and the work that we do.
When the founders of SYC established
the organisation in 1958, they could
only have dreamed of the extraordinary
impact the organisation would continue In particular, it introduced our four focus
areas: Home. Wellbeing. Learning. Working.
to have on the lives of so many
Importantly, these focus areas recognise
Australians nearly 60 years later.
Today SYC is delivering employment, training
and youth services to more than 55,000
Australians every year. Yet it’s important to
remember that the organisation traces its
origins back to delivering services for young
people who were experiencing homelessness
or at risk of homelessness in Adelaide. This is
a part of SYC that continues to be a core of
what the organisation does.
Over the years, different services, funders,
people and places have featured in SYC’s
history, contributing to what is now a vibrant,
successful organisation that delivers a wide
range of services across four states to a
diverse group of Australians.
that regardless of the door a person walks
through to access SYC services, our
contribution is focused firmly on supporting
them towards living an independent and
prosperous life.
Show Your Colours also introduced five
strategic priorities to drive the development
of SYC as an organisation, namely: Footprint,
Practice, Voice, Technology and Connectivity
and finally Influence.
If you take a moment and read Show Your
Colours today, it’s pleasing to reflect that
SYC has made substantial progress
towards realising the aspirations the
document outlines.
2015 SNAPSHOT
SYC SUPPORTED
JOB PROSPECTS
AUSTRALIANS
JOB SEEKERS
HYPA
TRAINING PROSPECTS
CLIENTS
STUDENTS
55,100 41,400
4,800 8,900
Consider some of the organisation’s
milestones and achievements since 2012:
• SYC has supported record numbers
of Australians.
• Training Prospects has developed
significant operations in Queensland.
• Job Prospects is operating in New
South Wales as part of our Disability
Employment Services which also operate
in South Australia.
• HYPA operations have extended to
Victoria with the Personal Helpers and
Mentors service (PHaMs) team there
and in South Australia.
• The evolution of HYPA Works and the
development of our Bizifyd social
media hub.
• HYPA Housing has supported more than
100 young people to exit homelessness
and transition to independence.
This growth in services and footprint is just
one area of SYC’s performance over the last
three years. Consider that:
• SYC has become ISO certified.
• A new, structured safety management
framework has been implemented.
• Our relationships with governments –
state and federal – at departmental and
ministerial levels – continue to strengthen.
• The organisation’s media and public profile
has grown whereby SYC is sought for
comment on the areas of our work where
we’re considered to have deep expertise
and experience.
• SYC’s advocacy on issues we’re passionate
about continues to grow in prominence –
such as Couch Day highlighting youth
homelessness and the My First Job youth
employment initiative.
• SYC’s technology platform has been
transformed to be stable, scalable and –
in time – to enable new and innovative
ways to deliver services and work with
our stakeholders.
• Critically, the organisation’s strong
financial performance – whilst being
challenged by major changes in the
environment external to SYC – has
continued to ensure the sustainability
of SYC into the future.
None of these achievements has happened
by accident.
They’re the result of purposeful and
passionate action by every single person at
SYC from our Board, Executive team,
managers and frontline staff.
SHOW YOUR
COLOURS 2.0
It’s against this backdrop that during the
period in review, the Executive team and the
Board considered the next stage of SYC’s
strategic direction.
We have updated Show Your Colours
as a result.
This is an evolution to the plan – not a
revolution. It’s marked by a growing
confidence and aspiration of the organisation
that I think is exciting. It also sets clear
pathways for SYC to prosper towards 2018.
We were pleased to release Show Your
Colours 2.0 – our new strategic plan to take
SYC towards 2018 – in February 2015. If you
have not seen the document, I encourage
you to visit our website at www.syc.net.au
There are, however, a few elements in
Show Your Colours 2.0 that I’d like to
highlight in this report.
Firstly, we’ve revisited the purpose of SYC,
in particular to reflect the reality of how
SYC works today to support people of all
ages. SYC has and will continue to have a
proud heritage and expertise supporting
young people experiencing disadvantage.
This work continues to be absolutely core
to what we do as an organisation.
Show Your Colours 2.0 says that with more
than five decades experience supporting
young people to achieve stability and
prosperity in their lives, SYC is proud today
to make services available to anyone in
Australia who can benefit.
The updated plan also articulates the next
stage in developing and delivering our five
strategic priorities:
• Footprint: delivering our reach and impact
nationally is key to SYC helping people
more and helping more people.
• Practice: continuously challenging the
way SYC operates and delivers services
to clients.
• Voice: seeing SYC champion conversation
around how more people in Australia can
experience stability and prosperity in
their lives.
• Technology and Connectivity: making
SYC better connected and effective.
• Influence: positively influencing
government, business and the community
to achieve better outcomes for the people
SYC supports each and every day.
Show Your Colours 2.0 introduces a new
strategic priority – Partnerships – which
is about connecting, collaborating and
partnering with like-minded organisations
and individuals, who can help us to gain the
best possible outcome for SYC and the
people it supports.
Finally, the plan articulates a set of beliefs
and values that encapsulate and influence
the way that we work at SYC.
This plan is guiding our planning and decisions
as we seek to navigate an ever-changing
external environment together with growing
demand for the services that SYC provides.
EXPANSION OF
EMPLOYMENT
SERVICES
The 2014-15 period was firmly focused
on preparing the organisation for growth
and change.
The most significant announcement
occurred in March 2015 with the news that
SYC’s employment services division, Job
Prospects, had been successful in tendering
for the Australian Government’s jobactive
contract in Victoria and South Australia.
Replacing the former Job Services Australia
(JSA) model, jobactive will rollout nationally
from 1 July 2015 with SYC set to become
the sixth largest provider in the country,
representing a 35 per cent increase in
our coverage across these two States,
operating from 44 different locations.
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Given SYC’s strong ambition to extend the
reach and impact of our services, this
jobactive win does just that and I sincerely
thank and congratulate the team involved in
securing and now delivering on this win.
PATHWAYS TO
INDEPENDENCE
& PROSPERITY
It has long been the position of SYC that
working is the single biggest alleviator of a
lifetime of poverty. Connecting a person with
the labour market can take time and in our
experience may also require multiple jobs
before sustained employment is achieved.
Increasingly, alternate forms of working
other than direct employment are emerging
– models such as self-employment or
‘gigging’ for jobs.
This is why SYC’s Working focus area
extends across all our operations, including
HYPA Works (our youth employment hub),
our mental health services linked to
addressing barriers to gaining and sustaining
employment as well as our strong connection
with employer customers of Training
Prospects, with whom we work closely
on workforce development and planning.
Training Prospects continues to grow its VET
in Schools programs, linking young people
considering a vocational education and
training pathway into training streams that
could be pursued post school. Underpinning
this framework is clear evidence that the
greater the number of opportunities a young
person has to experience the world of work
whilst still at school, the smoother their
transition from school to further training
and employment is likely to be. Indeed
evidence shows that the more career
conversations a student has whilst at school
the greater earnings premium they enjoy
throughout their working life.
WORKING IN
PARTNERSHIP
The inclusion of partnerships as a strategic
priority in Show Your Colours 2.0 reflects a
broad recognition that SYC can extend the
reach and impact of its purpose as an
organisation by working, collaborating and
sharing resources with like-minded
organisations. During the period in review,
this was best evidenced by the My First Job
Working Group presenting its white paper,
Improved job outcomes for young people:
A plan for enhancing employment services
for young people leaving education and
joining the workforce, to the then Assistant
Minister for Employment, the Hon Luke
Hartsuyker MP. The dinner at the National
Press Club in Canberra in October 2014
brought together SYC, The Smith Family,
McDonald’s, Westpac, Coles, Group Training
Australia, Jobs Australia and the Department
of Employment to present more than nine
months of collective effort to outline critical
program design elements for government.
The aim is simple: to make a material
difference to the statically high level of
youth unemployment in Australia.
Stage Two of this work continues, with an
ambition to realise the aspirations in the white
paper by linking positive, transitional best
practice to allow young Australians to gain and
sustain employment. This work will continue
into 2016. Visit www.myfirstjob.com.au to find
out more.
BUILDING
INTERNAL
CAPACITY
Recent years has seen substantial
investment by SYC in providing a strong
platform for the future growth and
sustainability of the organisation. This has
principally occurred in the areas of quality,
safety, asset management, learning and
development, risk, business development and
improvement, communications and
technology. The period under review saw
completion of the major technology
transformation project designed to
transition SYC’s old IT infrastructure into a
dynamic, flexible and scalable operating
environment. Supplementing this technology
roll-out was the donation of 400 computer
monitors from the Origin Foundation, which
I gratefully acknowledge.
THE ROLE
OF DATA
FINANCIAL
PERFORMANCE
During the reporting period, SYC continued
to be a leading contributor to the Playford
Data Observatory Working Group, refining a
data sharing model to create an information
and knowledge base to inform the best
possible outcomes for young people living in
northern Adelaide. Taking a collaborative
approach to sharing information, the
Working Group is focusing efforts on Project
1990, which is looking at data associated with
those who were born in 1990 in the City of
Playford in Adelaide’s north and those who
were born outside the area but who now
reside within the region. There is consensus
from this Working Group – including
government, local and service provider
representatives – that a collective and
collaborative effort is needed to address
economic and social issues in Playford,
especially in the context of the Holden
automotive manufacturing closure and the
broader impact to be felt as a consequence
across the labour market. This process has
the capacity to be replicated in other places
over time and is being developed and
evaluated on this basis.
Aligned with the focus of this Working
Group, SYC continues to explore how best
to measure and evaluate the outcomes and
impacts of the services that the organisation
provides. The Northern Adelaide Impact
Discovery Project is interrogating data across
the four focus areas of SYC operations,
applying both quantitative and qualitative
approaches to collect, collate and report
the impact SYC has on people’s lives.
We anticipate sharing this progress
in the coming year.
The period in review saw strong financial
performance particularly given the ending of
the Youth Connections service in HYPA and
changes to outcome payments made in the
final year of the JSA contract. SYC reported
a full year surplus of $293,000 from a total
revenue of $51.3 million.
The final months of the financial year saw
significant investment to support the rollout
of 26 new jobactive sites across Victoria and
South Australia, as was foreshadowed in this
report last year.
It is clear, however, that the year ahead will
present astute financial management
challenges across the operations of SYC
given new contracts and funding streams in
all areas. The Executive team and Board will
invest in business improvement and
efficiencies whilst continuing to deficit fund
and seek philanthropic support for areas of
unmet need such as HYPA Housing.
budgets, it means tighter margins and
funding availability to deliver these services.
However these challenges also give rise to a
requirement to innovate, to consider
different ways of working and different
models of service delivery. This is something
that SYC has done well throughout its
history and I’m confident of the capacity of
the organisation to continue to lift its sights
and best direct our actions to improve the
lives of Australians in need.
I thank the Board, my Executive team, our
employees, partners and stakeholders for
their contributions to SYC this past year.
I particularly recognise our volunteers –
including our Fundraising Committee
members – who are crucial to SYC
supporting some of our community’s
most vulnerable.
Whether it be in employment services,
training, youth housing and homelessness,
youth justice, transitions, mental health,
wellbeing or social enterprise, SYC will
continue to be at the forefront of thinking
and action to create pathways for a better
future for as many Australians as possible.
THE YEAR AHEAD
Each year as I prepare these remarks,
I reflect on the challenges and opportunities
of the period in review as well as what is on
the horizon. SYC is not immune to the
economic challenges impacting so many
parts of Australia – whether by industry
sector or by geography. It means higher
demand for our services; it means demand
for more intensive support for many of the
Australians accessing our services; and given
the tight fiscal constraints on government
This photo, which appeared within The Weekend Australian, 6-7 September 2014, ‘Tech way forward for
youth’ by Verity Edwards, was taken by Kelly Barnes and reproduced under license from Newspix/News
Limited. Featuring Aija Rae, passionate juggler and a HYPA Bizifyd participant, Cheryl Lush of Lush
Pastures, a business subscriber of Bizifyd, with SYC CEO, Paul Edginton.
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HOME
10
WORKING WITH OUR CLIENTS TO
HAVE A STABLE HOME, A SENSE OF
HOME AND TO FEEL SAFE AT HOME
FOCUS
AREA:
HOME
REMOVING HOUSING AS A
BARRIER TO EMPLOYMENT
HYPA HOUSING
The greatest alleviator of poverty is employment, however homelessness is one of the
greatest forms of vulnerability. A person experiencing homelessness places all their
energy into survival – where will I find my next meal, where can I be safe at night time?
HYPA’s services in the Home focus area, along with Job Prospects’ specialist homelessness
contract with the Commonwealth Department of Employment, has provided SYC clients
with the opportunity to focus on employment aspirations by providing brokerage to crisis
accommodation and independent living.
EASTERN ADELAIDE YOUTH
HOMELESSNESS SERVICE (EAYHS)
EAYHS supports young people who are homeless or at risk of homelessness to stabilise their
life, access housing in their region of choice, maintain their accommodation and link with
essential support services.
322
YOUNG PEOPLE WERE
SUPPORTED DURING THE
REPORTING PERIOD
50
%
INCREASE IN THE NUMBER OF
YOUNG PEOPLE SEEKING SUPPORT
THROUGH THIS SERVICE
DEMOGRAPHICS
52%
48%
OF THE 322 YOUNG PEOPLE
ON INTAKE 52% WERE MALE
& 48% FEMALE
77% WERE 18-24 YEARS OLD
11% WERE 15-17 YEARS OLD
DESTINATION
Of those that HYPA could track
over the reporting period
47%
19%
WERE NOT HOMELESS
ON EXIT OF THE PROGRAM
Living in either rental, family
environment or other service
provision
WERE IN A SHORT TERM
HOUSING OPTION
HYPA Housing provides a stepping stone
towards independent housing for young
people aged 17-25 who are finding it difficult
to access and afford private rental housing. It is an affordable housing option which
supports young people in developing their
independence and pursuing their personal,
educational and employment goals.
57
16
50%
25%
6%
young people with 5
accompanying children were
tenants of a HYPA Housing
apartment over the reporting
period
people exited housing during
the period:
exited to private rental or
shared accommodation
exited to live with family
exited to public housing
During the reporting period, tenants, on the
assessment of HYPA case managers, can
now extend their contract from 12 to 24
months, if this allows for a learning and
employment pathway to be achieved.
GET-A-PLACE
Get-A-Place specialises in assisting young
people 17 to 25 years of age who are
entering the independent housing market for
the first time and have limited experience
and understanding of what is involved and
how to go about it.
1,564
young people were supported
during the reporting period,
including young people involved
in the other HYPA Home
programs, where appropriate
An up-to-date HYPA Rental Kit and Where to
Go guide, were released during the reporting
period and available upon request at HYPA
Adelaide or via www.hypa.net.au.
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FOCUS
AREA:
HOME
When a young person is experiencing homelessness, including couch
surfing in its many forms or sleeping rough, they are only focused
on survival. Living day to day to best stay safe, warm and dry whilst
navigating a way to secure accommodation and their next meal.
SYC services in the Home focus area support young people on the
spectrum of housing needs, from crisis support to independent living,
exit options to homelessness with wrap around wellbeing supports.
TRACE-A-PLACE
The reporting period represented the first
full year where emergency housing providers
could accept self-referrals and referrals
independent of HYPA’s Trace-A-Place
service. The 34 per cent reduction of
individuals presenting for emergency
assistance between the two reporting
periods is a reflection of this change in the
sector, rather than an indicator about the
numbers of young people in South Australia
needing crisis housing assistance.
Of the 1335 young people
with 159 accompanying children:
322 WERE BROKERED TO
EMERGENCY ACCOMMODATION
Motel accommodation
While the remaining:
Service provision through
government agency
1,013 WERE SUPPORTED TO
OTHER OPTIONS
HYPA CONTRIBUTION
TO NATIONAL YOUTH
HOMELESSNESS
RESEARCH
Since 2012, Swinburne University of Technology has been following a
number of past HYPA clients to survey for the purposes of The Cost
of Youth Homelessness in Australia Study, released in February.
Surveying approximately 400 young people from around Australia
who had experienced homelessness or who were at risk of
homelessness, in unstable housing and who had received support
from homeless services at the time of the first of three interviews
over three consecutive years.
The first national study of its type in Australia, it highlighted both
the experience and impact of homelessness on young people and
its personal, social and economic costs.
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These other options included:
SYC will continue to consult with Swinburne University of Technology
through the duration of the SA Youth Homelessness Working Group,
a component of the South Australian Government’s It Starts with
YOUth, Youth Strategy and led by SYC.
Friends and family
Not-for-profit service provision
HYPA HOMES:
PROVIDES STABLE
FAMILY SETTING
Through funding from the South Australian Department of Education
and Childhood Development and in partnership with the Lighthouse
Foundation, HYPA is now delivering HYPA Homes. HYPA Homes is a
therapeutic model of care to young people under the Guardianship
or Custody of the Minister for Education and Childhood Development.
Young people between the ages of 12 to 17 are eligible to live in a
house of four young people, supported by consistent carers –
providing a family like environment.
A new model, developed to be highly responsive to the needs of
these young people, HYPA has set-up three houses in Adelaide’s
metropolitan area to support up to 12 young people.
The purpose of the HYPA Homes care model is for the young person
to develop positive social relationships within and outside the care
environment – to feel secure in their surroundings. Further, they
are supported to develop their vocational, educational and social skills
to set them up for the transition from the care environment, to
become independent.
HYPA HOUSING PROVIDES
A STEPPING STONE TO A
NURSING CAREER
In 2015, at just 20 years old, Raechel became the first young person to
graduate university while still being an active HYPA client, completing a
Bachelor of Nursing from UniSA.
Prior to living in HYPA Housing Raechel was staying with a friend’s family, however had
to leave as more of their family members were emigrating from Africa. Raechel and her
support worker struggled to find suitable housing for her, as she was seen by many
services as either “too high functioning” to be eligible or the services were not suitable
and would place her at risk. Eventually they found HYPA Housing, which turned out to
be the perfect mix of support and independence for Raechel.
HYPA Housing Manager Ali Douglas said:
“Despite her experiences of war, famine and
time in a refugee camp, she successfully
migrated to Australia, learned a new language
and culture, graduated from university and
continues to thrive. Throughout everything
she has remained true to who she is and her
desire to make the world a little brighter.”
Raechel’s Graduation Day, celebrating the
completion of a Bachelor of Nursing.
Congratulations Raechel!
The support of HYPA Housing meant that Raechel had a safe place to make her home,
a place where she would never have to worry about waking up one morning and being
asked to leave, a peaceful place where she could relax and focus on her studies. It also
brought the opportunity to try new things and make new friends.
Struggling to find work in South Australia after graduating, Raechel moved to Sydney
to begin her career as a Registered Nurse and is now working towards specialising in
palliative care. When asked about why she chose palliative care, Raechel explained
“I believe everyone deserves to move on from this world with dignity and respect
and it is an honour to be able to provide that to them.”
Although Raechel is currently developing her nursing career, she has higher aspirations,
as she hopes to one day be the Minister for Health in Liberia and anyone who has met
her would agree this is something she can achieve.
CASE
STUDY
Despite the stresses of not having stable accommodation, Raechel continued with her
university studies, found part-time work as an assistant nurse at a hospital and was
an active member of her church community.
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WELLBEING
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TAKING AN HOLISTIC APPROACH
TO ASSIST OUR CLIENTS TO
FOCUS ON POSITIVE HEALTH
AND QUALITY OF LIFE
YOUTH JUSTICE
PROGRAMS
PROVIDE A
RANGE OF
ALTERNATIVE
LEARNING
OPTIONS
HYPA has been providing youth justice
services for well over a decade, expanding
from initial case management support
services for young people incarcerated or
at risk of incarceration, to now providing
housing exit options, family intervention
supports and a range of alternative
education options to support a young
person’s training and skilling and importantly,
their independent living skills and wellbeing.
During the reporting period, 23 young people
were supported to transition from the
Adelaide Youth Training Centre into Integrated
Housing Exits properties. With secure
accommodation, these young people were
provided with case management and support
to build independent living skills like cooking,
cleaning, budgeting and community navigation.
109
60
%
YOUNG PEOPLE WERE SUPPORTED
TO UNDERTAKE ALTERNATIVE
LEARNING AND TRAINING OPTIONS
INCREASE ON THOSE
SUPPORTED THROUGH
ALTERNATIVE EDUCATION
both whilst incarcerated in the Adelaide
Youth Training Centre, on release and if
seen to be at risk of offending.
on the 2014 reporting year
13
6
YOUNG PEOPLE PARTICIPATED
IN THE IGNITION PROGRAM
YOUNG WOMEN PARTICIPATED
IN THE INDI PROGRAM
Focusing on social competency and
independent living skills program
Focusing on holistic wellbeing
program for young women
In the coming reporting period, the HYPA Youth Justice Team will continue to grow its
service options, delivering a National Youth Week Program with young people in custody,
co-facilitated between HYPA and Red Cross. Additionally, HYPA will establish and deliver the
ReBoot program, through funding of the South Australian Attorney-General’s Department,
to support 80 young offenders, in an intensive intervention and alternative learning program.
PHaMs SUPPORTS PEOPLE DEALING WITH MENTAL
HEALTH AND WELLBEING ISSUES TO UNDERTAKE
EMPLOYMENT PATHWAYS TO INDEPENDENCE
The Personal Helpers and Mentors service
(PHaMs) provides one-on-one intensive
support to people whose lives are severely
affected by mental illness. With an
employment focus, participants are
supported to identify and achieve their
own goals, develop relationships and manage
day-to-day tasks to address issues in their
lives that have been identified as barriers
to employment.
The program is underpinned by the rationale
that having an occupation is the greatest
determining factor to good mental health.
This service is delivered in both Victoria
and South Australia for those above 16
years of age.
Employment
& having an
occupation
encourages
good mental
health
VIC
30%
SA
18%
EMPLOYMENT
EMPLOYMENT
40%
12.3%
TRAINING
TRAINING
VIC
SA
Total participants
87
122
Employment outcomes
30% (26 individuals)
18% (22 individuals)
Training
40% (35 individuals)
12.3% (15 individuals)
15
SYC 2015
ANNUAL
REPORT
FOCUS
AREA:
WELLBEING
SYC
LEADERSHIP
DAY & SHOW
YOUR COLOURS
2.0WARDS
2018 LAUNCH
A leadership development day was held in
February in Adelaide, an event attended by
70 managers from across SYC, as well as
board members David Hallett and David
Grant. SYC’s new Strategic Plan: Show your
Colours 2.0 was also launched on the day,
outlining the strategic direction for the
organisation to 2018.
Also reported on the day were the 2014
results of the Employee Survey, which is the
fourth time this survey has been completed
by SYC employees since 2010. In 2010, survey
consultancy, Pennycuick Consulting,
described SYC as being in “exceptionally good
shape”. In 2011, the results improved again.
2014 results show that there has been a
return to the positive results of 2010 and on
most areas of focus within the survey, above
the benchmark.
SYC remains committed to offering flexible
working arrangements and to ensuring
diversity in the workplace. The wellbeing of
SYC employees is as important as the
wellbeing focus for SYC clients and therefore
their engagement and empowerment is
critical to both these outcomes. The survey
will be undertaken again in 2015 and given
the growth in Job Prospects, will
provide an interesting
comparison to the
2014 results.
16
SYC 2015
ANNUAL
REPORT
SOME KEY RESULTS FROM THE SURVEY
RELEVANT TO ENGAGEMENT AND EMPOWERMENT:
I AM ABLE TO USE MY SKILLS AND
ABILITIES IN MY WORK HERE
AT SYC IN 2014
BENCHMARK
89% AGREE
80% AGREE
FAIRNESS AND EQUITY ARE
SUPPORTED IN THE WORKPLACE
AT SYC IN 2014
BENCHMARK
79% AGREE
73% AGREE
I AM COMMITTED TO HELPING SYC
ACHIEVE ITS VISION, MISSION AND
CORPORATE VALUES
AT SYC IN 2014
BENCHMARK
96% AGREE
88% AGREE
MY DIRECT LEADER VALUES AND
RESPECTS THE PEOPLE IN MY TEAM
AT SYC IN 2014
BENCHMARK
85% AGREE
75% AGREE
GENDER IS NOT A BARRIER TO
OPPORTUNITIES AT SYC
AT SYC IN 2014
BENCHMARK
94% AGREE
76% AGREE
SYC IS ALWAYS TRYING
TO IMPROVE WHAT IT DOES
AND HOW IT OPERATES
AT SYC IN 2014
BENCHMARK
88% AGREE
74% AGREE
Melina Felekidis, Regional Manager,
Job Prospects, Victoria, one of the SYC
employees featured in Show Your Colours 2.0
YOUTH HOMELESSNESS ADVOCACY BY
THE HYPA YOUTH LEADERSHIP TEAM
The HYPA Youth Leadership Team (YLT) was formed in 2013, taking inspiration
from the Youth Advisory Council (YAC) model, which provides young people
with a voice in policy development at local and state government levels.
The YLT works with HYPA to ensure young people’s voices are heard and
reflected within SYC’s initiatives.
The YLT is comprised of young people aged between 16 and 25 who have accessed HYPA
services in the past or are currently still engaged with HYPA. In the past year they have
played a crucial role in organising and participating in a variety of events and activities
to raise awareness about HYPA, and issues close to the YLT’s heart. This has included
the City-Bay, National Youth Week and various national awareness days.
For Youth Homelessness Matters Day 2015 the YLT created a short film titled It
Ends With Us* documenting a collection of young people’s experiences with youth
homelessness as a part of National Youth Week. The premiere screening was held at
Adelaide’s Mercury Cinema, with over 60 people in attendance, including the Shadow
Minister for Youth, Rachel Sanderson MP and SYC’s CEO, Paul Edginton.
Youth homelessness is an issue which resonates with the YLT, with many of the
members having experienced, or been at risk of experiencing homelessness in the past.
One of the YLT members, HYPA Housing tenant Aimee Rose, joined the team to give
back to HYPA after she was able to secure a stable home:
“It has been a source of many new friendships and a doorway to many opportunities.
For example, thanks to YLT, I have been able to improve skills such as public speaking
and event management.”
*It Ends With Us is available on SYC Ltd’s YouTube channel
FUNDRAISING SUCCESS AT
2014 ADELAIDE CITY TO BAY
On Sunday 21 September HYPA was well
represented with over 100 runners and walkers
participating for #TeamHYPA – raising $6,500
dollars in support of HYPA service delivery.
The YLT with HYPA and SYC organised and
participated in the 2014 Adelaide City to Bay.
CASE
STUDY
“When I was first given the chance to join the
YLT, I wasn’t too sure what to expect from it,
but I am very glad I decided to take the
opportunity,”
17
SYC 2015
ANNUAL
REPORT
LEARNING
18
SYC 2015
ANNUAL
REPORT
ENABLING OUR CLIENTS TO
ACQUIRE KNOWLEDGE, SKILLS
AND METHODS THAT CAN BE
RETAINED AND APPLIED
FOCUS
AREA:
LEARNING
ALTERNATIVE LEARNING OPTIONS
PROVIDE CHOICE & FLEXIBILITY
WITH POSITIVE OUTCOMES
Employment options are much greater
for individuals who have completed a
high school certificate or equivalent.
However, mainstream school is not
suitable or suited for everyone, and so
it is critical that individuals are given
multiple and flexible options to meet
a qualification so that they have
employment opportunities in
their future.
FLO
FLO
62
Returned to
main-stream school
9
Gained
employment
19
Completed a
VET qualification
1
Began
university
Flexible Learning Options (FLO) is a
South Australian Department of Education
and Childhood Development funded program
targeted at young people from 10 years
to 19 years of age who are at risk of
leaving school early or who have left
school without completing Year 12 or
a vocational equivalent. The program offers alternative enrolment
options, including students remaining at (or
returning to) school, working one-on-one
with a dedicated case manager, attending
vocational training or a combination of
options. The exact structure used is flexible
and designed to suit the individual
student. The HYPA case managers work
with students individually and within group
programs to address their barriers to
education and return to school or engage in
other learning or employment options.
FLO specialist programs include youth justice
and homelessness, providing very targeted
assistance with the barriers that prevent
individuals from completing qualifications
and gaining employment. Through the
reporting period, 14 young people have been
supported in the Adelaide Youth Training
Centre and a further 27, between Seaton
High School and schools in the Limestone
Coast with a homelessness focus.
GENERAL: 680
EXITING: 168
OF THE 168
FLO
37% 27
Returned to
Studio West
16%
5% 36
Actively seeking
employment
21%
11% 1
Apprenticeship
1%
1% 37
Schools received HYPA’s
services as part of FLO
SPECIALIST:41
EXITING: 0
ALL REMAINING ON THE FLO PROGRAM
19
SYC 2015
ANNUAL
REPORT
FOCUS
AREA:
LEARNING
TRAINING
PROSPECTS
SNAPSHOT
8,900
Number of students who
undertook training through
Training Prospects during the
reporting period
OF THIS
1,600
90
Apprenticeships and
Traineeships
Scope of Registration
VET IN SCHOOLS
342
Young people (a 38% increase
on 2014 enrolments)
VET IN SCHOOLS PROVIDES
TRAINING OPTIONS ACROSS 14
QUALIFICATIONS INCLUDING:
Business
Construction
Bricklaying/blocklaying
Engineering
Furnishing
Retail services
Electrotechnology
VET IN SCHOOLS PROGRAM RUN IN
COLLABORATION WITH 22 PUBLIC
AND PRIVATE SCHOOLS IN
METROPOLITAN ADELAIDE AND
REGIONAL SOUTH AUSTRALIA.
20
SYC 2015
ANNUAL
REPORT
Assistant Minister for Education and Training,
Senator the Hon Simon Birmingham, speaking
with HYPA FLO participants, Cody and Nikea.
GROWING OUR TP CONTINUES
VET IN SCHOOLS STRONG OIL &
PROGRAM
GAS SECTOR
ENROLMENTS
A growing area of training for Training
Prospects during the reporting period has
been the VET in Schools program. Key to
Training Prospects practice since it began
operations in 2001, is its collaborative
approach in delivering training as a
component of an employment pathway.
VET in Schools program is proving to be a
fantastic way to expose and engage young
people still in the school system in thinking
about their career options and undertaking
qualifications that provide a good stepping
stone to apprenticeship opportunities.
Working with 22 schools during the reporting
period and over 340 young people,
introducing and exposing young people to
both think about their career goals and
undertake different training options and
discover their interests.
A 50 per cent drop in the price of oil from
the beginning of the reporting period to the
half-way mark, presented challenges for
the oil and energy sector around Australia,
including in Queensland and South Australia
– Training Prospects’ operating markets.
As a training provider to leading energy
companies in the Australian market place,
Training Prospects has continued to train
their company’s workforces during the
reporting period and will continue despite
the downturn. Training Prospects’ reputation,
providing quality and relevant training to this
sectors labour force will allow it to maintain a
competitive position within this market.
EXPOSING YOUNG PEOPLE
TO BOTH THINK ABOUT THEIR
CAREER GOALS AND UNDERTAKE
DIFFERENT TRAINING OPTIONS
AND DISCOVER THEIR INTERESTS.
APPRENTICESHIP OPTIONS
FOR ALL AGES
Alex, 37, completed his Certificate III in Plumbing with Training Prospects in
2014 while undertaking an apprenticeship with the Irrigation Doctor. He was
nominated by Training Prospects for the Plumbing Industry Association (PIA)
Gold Medal and CITB Award for Training Excellence after impressing his
trainers with his strong work ethic and willingness to learn. Alex was
recognised as a finalist at the PIA 2014 President’s Lunch.
Alex was originally from Kyrgyzstan in Central Asia where he obtained a degree and was
working as a Marketing Manager. He never really felt fulfilled in his management position
and wanted to find a job he would be happy to go to every day.
After moving to Australia he started working at The Good Guys in a sales role. But he
knew he needed to find something that he enjoyed doing. Upon reflecting about what he
enjoyed most, he realised he wanted a job where he could help people and as a child he
really enjoyed playing in mud and water. This led him to investigate the plumbing trade.
Alex is proof that if you don’t like the work you are doing, you can always go back to
training to find something you do enjoy.
“I really enjoy my job now, especially the fact
that people really appreciate the work I do,”
he said.
Alex has also started his own small plumbing business out of hours since completing his
Master Plumbing Trade (Certificate IV in Plumbing and Services) and hopes to grow his
own business further in the future.
MEET & GREET
BY ASSISTANT
MINISTER FOR
EDUCATION &
TRAINING
At the FLO O’Day in January, newly
appointed Assistant Minister for Education
and Training, Senator the Hon Simon
Birmingham – a long term supporter of SYC
– undertook a meet and greet with HYPA
and Training Prospects clients and students.
In addition to attending FLO O’Day activities
at Elizabeth’s Northern Sound System, in a
round-table discussion at HYPA North,
Minister Birmingham talked to HYPA FLO
Alex after being presented as
a finalist at the Plumbing Industry
Australia’s 2014 President’s Lunch.
CASE
STUDY
Training Prospects Training Contract Manager, Gavin Woodward said all the trainers
agreed he was the standout candidate for the award. “Alex has been an excellent
apprentice, he always goes above and beyond what is expected. He has an exceptional
work ethic and his employer also holds him in high regard”, he said.
participants, Cody, Emily and Nikea about
their journey on FLO and how HYPA has
helped them reach their learning and
employment goals.
A tour of Training Prospects at Elizabeth
East followed, allowing the Minister to meet
a number of apprentices and students in the
carpentry and engineering workshops, seeing
first-hand how this training is delivered.
21
SYC 2015
ANNUAL
REPORT
SYC 2015
ANNUAL
REPORT
WORKING
22
HELPING OUR
CLIENTS TO GAIN &
SUSTAIN EMPLOYMENT
IN ALL ITS FORMS
FOCUS
AREA:
WORKING
DELIVERY OF MY FIRST
JOB WHITE PAPER
EXPANDING
HYPA WORKS
Australia’s growing youth unemployment rate and the issues
young people face in securing and maintaining their first job is
an important issue to SYC, which is why the My First Job
initiative was established in 2012 – with an aim to bring
awareness to this issue, and increased opportunities for
young people.
During the reporting period HYPA launched
the first youth employment hub in Adelaide,
called HYPA Works, powered by iiNet Business.
Designed to provide a framework within which
to develop youth employment opportunities
that help young people transition from school
or further education into the workplace, a key
policy point advocated within the SYC
initiative, My First Job.
Through SYC’s work with young people and our advocacy on youth employment issues, SYC
knows youth unemployment is a national issue, requiring a national approach. Collaboration is
key and therefore a nationally focused My First Job Working Group was established in 2014,
made-up of representatives from SYC, The Smith Family, Group Training Australia, Jobs
Australia, the Commonwealth Department of Employment and major national employers,
McDonald’s Australia, Coles and Westpac.
Through a six month process, the Working Group produced the My First Job White Paper,
Improved Job Outcomes for Young People: A Plan for enhancing Employment Services for
young people leaving education and joining the workforce. This White Paper provided a
framework for the effective engagement of young people and employers for positive
employment outcomes. It was presented to Assistant Minister for Employment,
Hon Luke Hartsuyker MP, at a dinner at the National Press Club in October.
77 participants took part in the alternative
work exposure experiences provided by this
employment hub during the period under
review, with intentions to expand HYPA
Works service provision, providing greater
employment experiences for greater
numbers of young Australians in the
new reporting period.
The Working Group has committed to continuing its work into Stage Two, establishing a
network of organisations with an interest in youth employment including employers
who are already making a positive impact by supporting young people transition
successfully from education to employment.
23
SYC 2015
ANNUAL
REPORT
FOCUS
AREA:
WORKING
JOB PROSPECTS SNAPSHOT
JOB PROSPECTS SUPPORTED
AN INCREASE OF
41,400
12.5
%
OVER THE
PREVIOUS YEAR
JOB SEEKERS IN JSA & DES
EMPLOYMENT SERVICES DURING
2012-2015
PLACED ON AVERAGE 750 JOB SEEKERS INTO A JOB EVERY MONTH
DURING 2014-2015 FOR A TOTAL OF OVER 9,000 ACROSS THE YEAR
INDIGENOUS
4,388
HOMELESS OR AT RISK
OF HOMELESSNESS
24
SYC 2015
ANNUAL
REPORT
JOB SEEKERS TO GAIN A MAJOR
EDUCATION QUALIFICATION
JOB PROSPECTS WORKED
WITH AN AVERAGE OF
20,250 JOB SEEKERS
OF THESE
1,800
2,000+
PLUS, JOB PROSPECTS SUPPORTED
10,350
CULTURALLY &
LINGUISTICALLY DIVERSE
11,025
PEOPLE WITH
A DISABILITY
EACH MONTH OVER THE
REPORTING PERIOD
OF THESE
5,130
GAINED A JOB
(13 WEEK OUTCOME)
THE AUSTRALIAN GENERAL
UNEMPLOYMENT RATE INCREASED
OVER THE REPORTING PERIOD,
BEING 6.1% IN JUNE
AT THE SAME TIME, THE AUSTRALIAN
YOUTH UNEMPLOYMENT RATE WAS
OVER DOUBLE THIS AT 13.4%
WHILST THE TEENAGE
UNEMPLOYMENT RATE WAS 19.5%
OVERCOMING BARRIERS TO
FIND & SECURE EMPLOYMENT
Rebecca first reached out to Job Prospects in 2013 in order to find work
after being unemployed for 19 years, while she raised her six children.
Being out of the workforce for so long and raising her children as a single
parent left Rebecca severely depressed and unable to even contemplate
how she would re-enter the workforce.
After discussions with her Employment Advocate at Job Prospects Elizabeth, it became
clear that the best option for Rebecca was to undertake study to increase her
employability and start building a stable career path. After researching many different
areas of study including business administration, computing and retail, an opportunity to
complete a Certificate III in Home and Community Care became available at ATEC’s Port
Adelaide campus. Rebecca decided that this was a fantastic opportunity and something
she really wanted to do.
At the beginning of her studies Rebecca had a very hard time, she had a lot of personal
issues to overcome including depression and anxiety and she was also the principal
carer of six children. Rebecca’s trainer from ATEC, Annemarie, was impressed by her
remarkable transformation as she overcame the many barriers holding her back.
“Rebecca initially had no confidence or
self-esteem but throughout the course her
quality of work and persona greatly improved.
She wasn’t afraid to ask questions, and that
was her key to success”, she said.
An Employment Advocate at Job
Prospects Elizabeth had this to say about
Rebecca, “all of us at Job Prospects
Elizabeth are impressed by the hard work,
passion and dedication she has shown
over the last two years. She has turned
her life around, whilst managing to raise
six children and opening her home to
support another family in need.”
In 2014, Rebecca reconnected with Job Prospects, eager to begin her career in the
health care industry after completing her Certificate. An Employment Broker from
Job Prospects Elizabeth referred Rebecca to Dial an Angel and by late August she had
commenced employment with the organisation and only a week later she took on a
second job with Caring Choice.
Rebecca’s new found passion in the community services and healthcare sectors inspired
her to complete more study with ATEC, this time a Certificate III in Disability to help
broaden her skill set and expand her job prospects in the future. “I have gone from being
severely depressed with no future, to the stars are the limits. I feel like I am part of the
community again,” she said. She also added that her children are her main motivation,
“I want them to know that an education is important”. Rebecca has more study in sight
for her future, as she is hoping to complete a Certificate III in Aged Care.
CASE
STUDY
Rebecca was awarded the 2014 Community Health Services Award from ATEC,
after being nominated by Annemarie for her inspiring journey.
25
SYC 2015
ANNUAL
REPORT
FUNDRAISING,
EVENTS AND
PARTNERSHIPS
CONNECTING,
COLLABORATING
& PARTNERING
WITH LIKE-MINDED
ORGANISATIONS &
INDIVIDUALS CAN
HELP GAIN THE BEST
POSSIBLE OUTCOMES
FOR THE PEOPLE
26 SYC SUPPORTS
SYC 2015
ANNUAL
REPORT
2015 HYPA
BOILEAU
QUIZ NIGHT
EVENT SPONSORS
PLATINUM
On Friday March 20, over 500 people
attended HYPA’s annual gala
fundraising event at the Adelaide
Entertainment Centre.
GOLD
SILVER
AFTER PARTY
BRONZE
LITTLE
HAGGIS
PHOTO BOOTHS
The theme for the night, #TwoFeet was
reflected throughout the evening’s activities,
included a #TwoFeet quiz round, delicious
#TwoFeet centrepieces and the #TwoFeet
in Croatia raffle. Guests were asked to join in
taking a stand against youth homelessness
by supporting the various fundraising
activities held throughout the night, with
all money raised going towards HYPA’s
independent living program for 17-25 year
olds, HYPA Housing.
Raising almost $50,000 in revenue, the night
proved to be the most successful event to
date. Additionally, SYC and HYPA were able
to congratulate long time supporters,
Angelique and Michael Boileau as the
inaugural recipients of the SYC Lifetime
Supporters Award, recognising continuous
and substantial support of SYC.
Both extremely worthy recipients.
27
SYC 2015
ANNUAL
REPORT
TRAINING
PROSPECTS
2014
GRADUATION
The 3rd Training Prospects Graduation
was held in November, celebrating the
completion of training for studies
undertaken in 2014. Now an annual
event, students were helped to
celebrate their achievements by
friends, family, trainers and relevant
industry sector representatives.
Held at the Playford Civic Centre, 300
students and guests were in attendance.
74 apprentices and trainees were praised for
their achievements and presented their
certificate of completion by His Excellency
the Hon Hieu Van Le AO, Governor of South
Australia and SYC’s Chief Executive Officer,
Paul Edginton.
Students were shown great support by local
and industry organisations who were willing
to contribute as sponsors, providing an
award and gift voucher for students
who showed excellence in a number of
training categories.
His Excellency the Hon Hieu Van Le AO, Governor
of South Australia with Brad Shillitoe receiving
his Completion Certificate at the Training
Prospects Graduation.
28
SYC 2015
ANNUAL
REPORT
EVENT SPONSORS
CERTIFICATE OF EXCELLENCE SPONSORS
INTRODUCING
HYPA 100
A crisp October evening saw more
than 40 SYC donors gather for drinks
hosted by Mercedes Benz Adelaide
followed by a celebratory dinner at
the home of Leigh McClusky and
Simon Haigh to launch HYPA 100.
The concept behind HYPA 100 is to provide
the opportunity for people committed to
supporting the transition of young people
from a place of vulnerability to independence
with an avenue to do so, while connecting
with other people who have similar
philanthropic attitudes and interests.
Joining HYPA 100 requires a donation of
no less than $1,000 per person, per annum
with networking opportunities provided
throughout the year.
A second HYPA 100 event was held at the
home of Angelique and Michael Boileau, a
Valentine’s Day Garden Party, attended by
some 50 guests who helped to raise $10,000
for HYPA Housing.
HYPA 100 members Leigh McClusky,
Simon Haigh and Alister Haigh.
29
SYC 2015
ANNUAL
REPORT
THANK YOU
30
SYC 2015
ANNUAL
REPORT
SYC WOULD LIKE TO
THANK ALL THOSE
INDIVIDUALS WHO
HAVE VOLUNTEERED
THEIR TIME
to be a part of the inaugural HYPA Fundraising
Committee, 2015 HYPA Boileau Quiz Night
Steering Committee and the many volunteers
who work within HYPA, directly with young
people, through numerous programs including
Geared2Drive, Studio West and FLO.
YOUR CONTRIBUTION
IS INVALUABLE AND
ALLOWS SYC TO
EXTENDS ITS REACH
AND IMPACT TO
SUPPORT MORE
AUSTRALIANS.
31
SYC 2015
ANNUAL
REPORT
FOOTPRINT, REACH
& IMPACT
SA
VIC
Adelaide: HYPA,
JP and SYC
Altona Meadows: JP
Berri: HYPA
Brunswick: JP
Christies Beach: JP
Epping: JP
Elizabeth: JP, TP and HYPA
Fitzroy: JP and TP
Gawler: JP
Footscray: JP and HYPA
Glenelg: JP
Heidelberg: JP
Marion: JP and TP
Moonee Ponds: JP
Millicent: JP outreach
Preston: JP
Mount Gambier:
HYPA, JP and TP
Sunbury: JP
Murray Bridge: HYPA
Port Adelaide: JP
Port Augusta: HYPA
outreach
Broadmeadows: JP
Sunshine: JP
Watergardens: JP
QLD
Salisbury: JP
Woodville: JP and HYPA
Toowoomba: TP
NSW
Blacktown: JP
GAWLER
Key
ELIZABETH
SALISBURY
Job Prospects (JP)
JP Outreach
Training Prospects (TP)
HYPA Outreach
HYPA
32
SYC 2015
ANNUAL
REPORT
PORT ADELAIDE
WOODVILLE
ADELAIDE
GLENELG
MARION
SYC
CHRISTIES BEACH
TOOWOOMBA, QLD
PORT AUGUSTA, SA
BLACKTOWN, NSW
ADELAIDE
BERRI, SA
SUNBURY
MURRAY BRIDGE, SA
EPPING
MILLICENT, SA
MT GAMBIER, SA
MELBOURNE
WATERGARDENS
BROADMEADOWS
PRESTON
MOONEE PONDS
SUNSHINE
FOOTSCRAY
BRUNSWICK
HEIDELBERG
FITZROY
ALTONA MEADOWS
33
SYC 2015
ANNUAL
REPORT
NUMBER OF MEETINGS OF THE BOARD HELD
AND EACH DIRECTOR’S ATTENDANCE
There were twelve Board meetings held between 1 July 2014 and 30 June 2015,
with attendances as follows:
34
SYC 2015
ANNUAL
REPORT
Board Meeting Date & Time
Present
Apologies
Tuesday, 29 July 8.00 am
David Hallett (Chairperson), Arabella Branson, David Grant,
Catherine Schultz, Pat Tapper, Paul Edginton (Secretary & CEO)
Paul Di Iulio
Tuesday, 26 August 8.00 am
David Hallett (Chairperson), Paul Di Iulio, David Grant,
Catherine Schultz, Paul Edginton (Secretary & CEO)
Arabella Branson, Pat Tapper
Tuesday, 30 September 8.00 am
David Hallett (Chairperson), Arabella Branson, David Grant,
Catherine Schultz, Pat Tapper, Paul Edginton (Secretary & CEO)
Paul Di Iulio
Tuesday, 28 October 8.00 am
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Tuesday, 24 November 8.00 am
AGM and Board Meeting
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Tuesday, 27 January 8.00am
David Hallett (Chairperson), Paul Di Iulio, David Grant,
Pat Tapper, Paul Edginton (Secretary & CEO)
Arabella Branson,
Catherine Schultz
Tuesday, 24 February 8.00 am
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Tuesday, 31 March 8.00 am
David Hallett (Chairperson), Paul Di Iulio, David Grant,
Catherine Schultz, Pat Tapper, Paul Edginton (Secretary & CEO)
Arabella Branson
Special Meeting of the Board
9 April 2015 1.40 pm
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Tuesday, 27 April 8.00 am
David Grant (Acting Chairperson), Arabella Branson, Paul Di Iulio,
Catherine Schultz, Pat Tapper, Paul Edginton (Secretary & CEO)
David Hallett
Tuesday, 26 May 8.00 am
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Tuesday, 30 June 8.00 am
David Hallett (Chairperson), Arabella Branson, Paul Di Iulio,
David Grant, Catherine Schultz, Pat Tapper, Paul Edginton
(Secretary & CEO)
Nil
Committee
Chairperson
Finance, Audit and Risk
Catherine Schultz
Governance
Arabella Branson
Growth & Assets
Catherine Schultz
ICT Steering
Pat Tapper
THE NAME OF EACH DIRECTOR
AND TERM AS A DIRECTOR
BOARD MEETINGS
& COMMITTEES
COMMITTEES
Surname
Position
Period served as
Director
(to 30/6/15)
Qualifications
Mr David
Hallett
Chairperson
January 2006 to
present (9 years)
B.Bus.,(Marketing)
FAICD, FAMI, CPM,
FAIM, CPMg
Ms Arabella
Branson
Board
Member
May 2007 to present
(8 years)
LLB
BComm
Mr David
Grant
Board
Member
April 1995 to present
(20 years)
Grad Dip. OHM
Dip OHSM
Dip.AIM-Sa, MAITD,
CPM.SIA, MAICD
Ms Catherine
Schultz
Board
Member
March 2012 to present
(3 years)
MBA
BA Accounting
FCA, FAICD
Mr Patrick
Tapper
Board
Member
January 2011 to
present (4 years)
B.SC (Beh)
FAICD
Mr Paul
Di Iulio
Board
Member
March 2011 to present
(4 years)
B.Eng.(Civ) Hons
Grad.Dip.Mun. Eng., Dip.
Mgmt. MAICD
Mr Paul
Edginton
CEO Board
Member
Secretary &
Public Officer
October 2005 to
present
(9 years)
BA Comms
FAICD
CDC Dip
35
SYC 2015
ANNUAL
REPORT
DAVID
HALLETT
DAVID
GRANT
PAUL
EDGINTON
CHAIR PERSON
BOARD MEMBER
B.Bus.(Marketing),
FAICD, FAMI, CPM,
FAIM, CPMg
Grad Dip. O.H.M., Dip.
O.H.S.M., Dip.
M.P.(AIM-S.A.)., CPM.
SIA., MAITD., MAICD
CEO AND BOARD
MEMBER
Joining the SYC Board as a Member in 2006,
Mr Hallett has been Chairperson of SYC since
2010, during the period of its substantial and
sustainable growth of revenue and scope
across Australia. With wide ranging
commercial experience gained in Australia
and internationally, Mr Hallett applies his
considerable expertise in management,
governance, marketing and property
development to his role as Chairperson of
SYC. Mr Hallett is a member of the Finance,
Audit & Risk and Governance Committees,
as well as the recently formed Growth &
Assets Committee. As a professional
Company Director, he divides his time
between management of various business
interests, business coaching, mentoring
and consulting to SMEs, and managing real
estate investments.
Mr Hallett is Executive Director of Hallett
& Co Pty Ltd, Hallett Consulting, Halland
Investments Pty Ltd, Meatballs & Co Pty Ltd
and is Principal Consultant to Halation
Agency Pty Ltd.
His community leadership activities include
his roles as Chairperson of the Advisory
Committee of Prince Alfred College, Trustee
of the Prince Alfred College Foundation and
as a Benefactor of the Art Gallery of
South Australia Foundation. He is a
former Chairperson of the Seymour
College Foundation.
Mr Hallett resides in Adelaide,
South Australia.
36
SYC 2015
ANNUAL
REPORT
A Board member of SYC since 1995,
Mr Grant has global experience in the areas
of occupational health, safety and welfare
together with human resources. Previously
Mr Grant was employed as Health, Safety &
Environment Manager with Ensign
International Energy Services, for 15 years,
where he led a team with responsibilities
extending throughout Australasia to Africa
and the Middle East. He currently provides
Safety Consultancy Services to the Oil & Gas
Sector, and is Chairperson of the nationally
and internationally recognised Industry
based Permit To Work System Association.
His areas of expertise include injury
management, workers, compensation
and safety.
Mr Grant is a member of the Governance and
Growth & Asset Committees of the Board
and resides in Adelaide, South Australia.
PAUL
DI IULIO
BOARD MEMBER
B.E. Civil (Hons),
Grad. Dip. Municipal
Eng., Dip. Mgmt.
MAICD
Mr Di Iulio has extensive experience in
executive management and leadership roles
gained through a career in local government.
With a background in civil engineering, he has
worked with the Campbelltown City Council
for 24 years where he is presently Chief
Executive Officer. He is also currently the
Chairperson & President of the Norwood
Football Club, Chairperson of the National
Foundation for the Institute of Public Works
Engineering Australasia, Deputy Chairperson
of the Rostrevor College Board and the
Deputy Chair of Eastwaste.
Mr Di Iulio has been a Board member since
March 2011 and is a member of the Growth
& Assets, ICT Steering and Fundraising
Committees. Mr Di Iulio resides in Adelaide,
South Australia.
BA Communication,
CDC DIP, FAICD
In the decade that Mr Edginton has led SYC
as Chief Executive Officer the organisation
has transformed from 250 employees and
annual revenue of AUD$16.7 million to the
SYC of today of over 540 employees and
a revenue of AUD$51 million, each year
delivering high quality services to over
60,000 Australians in need.
He brings executive and board level
experience in strategy, corporate governance
and communications and is a sought after
contributor to policy development at state
and national levels, particularly in the areas
of impact measurement, integrating policy
priorities, employment and not-for-profit
leadership. Placing strong emphasis on
quality, compliance and ethical behaviour,
Mr Edginton is a recognised thought leader
on the importance of aligning the purpose
and financial performance of not-for-profits
to deliver optimum results for the people the
organisation exists to support. Mr Edginton
joined SYC in 2002 as General Manager of
Training Prospects, after 10 years as a small
business owner, business coach, consultant
and entrepreneur.
ARABELLA
BRANSON
BOARD MEMBER
LLB, BComm
Ms Branson has practiced as a lawyer in the
area of commercial transactional and
advisory law since 2000. For nine years she
practiced in a specialist South Australian
corporate and commercial law firm, including
more than two years as partner. She has
now established her own commercial
advisory legal practice. A member of the Law
Society of South Australia, Ms Branson has
been a Board member of SYC since 2007. She
is Chairperson of the Governance Committee
of the Board and a member of the Finance,
Audit & Risk Committee.
Ms Branson resides in Adelaide,
South Australia.
CATHERINE
SCHULTZ
BOARD MEMBER
BOARD MEMBER
B.SC (Beh), FAICD
BA Accounting,
MBA, FCA, FAICD
Mr Tapper has been a Board member of SYC
since January 2011, and is a member of the
Finance, Audit & Risk Committee, as well as
Chairperson of the ICT Steering Committee.
He has had over 25 years experience in
the telecommunications, technology,
media, and entertainment industries, most
notably as Executive Director and Chief
Executive Officer of national broadband
company, Internode.
Mr Tapper currently serves as a NonExecutive Director of ASX-listed company
Silver Chef Limited, which provides flexible
equipment funding and rental solutions
to small and medium sized businesses in
Australia, New Zealand, and Canada.
He is also a Non-Executive Director of Acurus
Pty Ltd, a leading Australian IT consulting
and solutions provider based in Melbourne.
Mr Tapper is a former Governor of the
American Chamber of Commerce (Amcham)
in South Australia, and a former Chairperson
at Executive Boards Australia, which provides
advisory board facilitation, leadership, HR &
marketing services.
He is a Fellow of the Australian Institute of
Company Directors and resides on the
Gold Coast, Queensland.
Ms Schultz joined the SYC Board in March
2012 as an accomplished Chief Executive
Officer with 30 years’ experience in the
services industry and over 15 years’ working
at the Executive, CEO and Board level.
She currently runs her own Management
Consultancy business, Catherine Schultz
Consulting, is Chairperson of the Adelaide
Cemeteries Authority (ACA) Board and a
previous Director of the State Procurement
Board (SPB) 2005 to 2015.
She was previously GM/CEO of Wallmans
Lawyers (2001-2011), where she doubled
revenue and increased Net Profit Margin.
Ms Schultz brings significant financial,
human resources and general management
know-how to the SYC Board. She has
been involved in significant change and
project management and is an experienced
auditor and advisor on risk, governance
and compliance.
Ms Schultz is Chairperson of the Finance,
Audit & Risk and Growth & Assets
Committees and a member of the ICT
Steering Committee.
Ms Schultz resides in Adelaide,
South Australia.
SYC BOARD MEMBERS
PATRICK
TAPPER
37
SYC 2015
ANNUAL
REPORT
EXECUTIVE
MANAGEMENT
38
SYC 2015
ANNUAL
REPORT
PAUL
EDGINTON
CEO
BA COMMUNICATION,
CDC DIP, FAICD
DAVID
FURNISS
DIRECTOR OF
OPERATIONS
GAICD
Mr Furniss leads the operations of Job
Prospects and Training Prospects – the
employment training divisions of SYC. Joining
SYC as General Manager – Job Prospects in
2007 after migrating from the United
Kingdom where he previously ran his own
business specialising in campaign
management of capital development
projects for not-for-profit organisations and
has more than 20 years’ experience working
in employment and training in both the public
and private sectors. In 1997, Mr Furniss
worked for the private office of the UK
Minister of Employment, working on the
implementation of New Deal, the UK
Government’s flagship welfare to work
programme. In his time with SYC, the
employment and training portfolio has more
than tripled in size, extended services beyond
Adelaide to regional South Australia, Victoria,
New South Wales and Queensland. Mr Furniss
is a Graduate of the Australian Institute of
Company Directors
MICHAEL
CLARK
RUTH
GILLIES
LIZ
O’CONNELL
DIRECTOR OF
CORPORATE
STRATEGY
DIRECTOR OF
PEOPLE AND
CULTURE
GENERAL
MANAGER
– HYPA
B.COM M.COM MBA
DIP.MKT.RES GAICD
FAMI CPM
BA(Psych); Assoc.Dip
T&D, MAICD
BSocSc(Psych)
MAICD
Mr Clark is responsible for strategy,
communications, government relations,
technology and partnerships at SYC Limited.
Mr Clark has deep experience and expertise
in leading transformational projects in
organisations and in providing senior
level counsel in corporate and
government settings.
Prior to joining SYC in August 2011, Mr Clark
was a Principal with Porter Novelli, a global
communications consulting firm. From the
Melbourne office, he led accounts ranging
across the energy, education, infrastructure,
forestry, information technology and
government sectors.
Mr Clark has also held executive roles with
an ASX-listed forestry company and was
an adviser to three state ministers and
a Premier.
Whilst at SYC Mr Clark has led the
restructure of SYC’s legal entity to a
company limited by guarantee, a major
renewal of the organisations IT
infrastructure and is driving the
organisation’s move into impact
measurement and investment.
Ms Gillies has been the Director of People and
Culture since June 2009. In this role she leads
the human resources, industrial relations,
payroll services, health and safety, quality
and risk and property and assets. With
considerable executive management
experience in both the private and not for
profit sectors, she has managed varied
portfolios across a range of industry sectors
including manufacturing, storage and
handling, commodity training, commercial
building, insurance, retailing and disability
services. Ms Gillies’ specific areas of
professional expertise include remuneration
strategy, strategic people systems
development, organisational review and the
people elements of mergers and acquisitions.
As General Manager for HYPA, Ms O’Connell
leads the strategic direction of HYPA and is
responsible for all its operations. Ms O’Connell
has been with HYPA since 2005, and has had
roles that have encompassed many facets
of its operations, including case management
on FLO (Flexible Learning Options), heading
up the Youth Justice team and ultimately
becoming a senior manager with
responsibility for the Wellbeing, Learning
and Working focus areas. Her passion for
empowering young people has seen her play
a key role in the development and practice
of a number of HYPA’s key initiatives, and
ensuring practice is evidence-based and
evaluated for effectiveness. She is
passionate about HYPA and has already
shown herself to be a dynamic and
effective General Manager
since her appointment to
that role in mid 2015.
39
SYC 2015
ANNUAL
REPORT
ORGANISATIONAL
STRUCTURE
40
SYC 2015
ANNUAL
REPORT
AS AT 30 JUNE 2015
PAUL EDGINTON CHIEF EXECUTIVE OFFICER
DAVID FURNISS
MICHAEL CLARK
RUTH GILLIES
LIZ O’CONNELL
DIRECTOR OF
OPERATIONS
DIRECTOR OF
CORPORATE STRATEGY
DIRECTOR OF PEOPLE
AND CULTURE
GENERAL MANAGER,
HYPA
Job Prospects
Training Prospects
Business Development
Communications
Technology
Partnerships
Evaluation and Analysis
Human Resources
Industrial Relations
Payroll Services
Health and Safety
Quality
Risk
Property and Assets
HYPA
Fundraising
41
SYC 2015
ANNUAL
REPORT
STATEMENT OF
COMPREHENSIVE INCOME
2015
$
2014
$
Revenue
51,383,263
47,905,947
Depreciation and amortisation expense
(1,533,550)
(1,265,926)
Operating lease expense
(3,539,266)
(3,551,940)
(16,542,983)
(15,173,521)
(18,811)
(18,278)
(28,974,325)
(25,796,157)
(480,404)
163,819
293,924
2,263,944
-
-
293,924
2,263,944
(592,096)
-
-
-
(298,172)
2,263,944
Other expenses
Finance costs
Employee benefits expense
Other gains and losses
Operating surplus (loss) before income tax
Income tax expense
Operating surplus (loss) after income tax
Other comprehensive income after income tax
Decrease from asset revaluation
Other comprehensive income for the year, net of tax
Total comprehensive income for the year
42
SYC 2015
ANNUAL
REPORT
2015
$
2014
$
Cash and cash equivalents
8,968,510
9,916,045
Trade and other receivables
1,527,530
1,950,596
Other current assets
833,881
517,757
Other financial assets
1,147,822
1,047,654
12,477,743
13,432,052
Property, plant and equipment
14,104,739
12,078,279
TOTAL NON-CURRENT ASSETS
14,104,739
12,078,279
26,582,482
25,510,331
Trade and other payables
3,971,905
3,051,687
Provisions (current))
1,996,940
1,292,390
Grants received in advance
452,807
1,356,341
TOTAL CURRENT LIABILITIES
6,421,652
5,700,418
Provisions (non current)
2,402,450
1,753,361
TOTAL NON CURRENT LIABILITIES
2,402,450
1,753,361
TOTAL LIABILITIES
8,824,102
7,453,779
17,758,380
18,056,552
-
592,096
Retained earnings
17,758,380
17,464,456
TOTAL EQUITY
17,758,380
18,056,552
ASSETS
CURRENT ASSETS
TOTAL CURRENT ASSETS
NON CURRENT ASSETS
TOTAL ASSETS
LIABILITIES
CURRENT LIABILITIES
NON CURRENT LIABILITIES
NET ASSETS
EQUITY
Reserves
FINANCIALS
STATEMENT OF
FINANCIAL POSITION
43
SYC 2015
ANNUAL
REPORT
STATEMENT OF
CHANGES IN EQUITY
Retained
Earnings
Total
$
Asset
Revaluation
Reserve
$
15,200,512
592,096
15,792,608
2,263,944
-
2,263,944
-
-
-
Total comprehensive income (loss)
2,263,944
-
2,263,944
Balance at 30 June 2014
17,464,456
592,096
18,056,552
293,924
-
293,924
-
(592,096)
(592,096)
293,924
(592,096)
(298,172)
17,758,380
-
17,758,380
Balance at 1 July 2013
$
Comprehensive income
Operating Surplus (Loss)
Other comprehensive income for the year
Comprehensive income
Operating Surplus
Other comprehensive income (expense) for the year
Total comprehensive income
Balance at 30 June 2015
GV 5.1 REPORT ON REVIEW OF GOVERNING RULES AND COMPLIANCE –
TAX RULING TR 2015/1
The Governance Committee reviewed a Paper prepared by
management in relation to the tax ruling (copy tabled and
attached). The paper notes SYC’s compliance with its Governing
Rules. The Committee resolved that SYC has satisfied the relevant
criteria and therefore complies with TR 2015/1: Income Tax: special
conditions for various entities whose ordinary and statutory income
is exempt. The Committee recommends:
44
SYC 2015
ANNUAL
REPORT
Moved: Ms Branson
CARRIED
Seconded: Mr Grant
Motion: That the following declaration be considered and approved
by the SYC Board and, subject to approval by the Board, be included
in the Annual Report in respect of the financial year 2014/15:
"The Directors confirm that SYC Limited has complied with all
substantive provisions of the governing rules of the Company and
that all income and assets have been applied solely for the purpose
for which the Company is established."
2015
$
2014
$
CASH FLOWS FROM OPERATING ACTIVITIES
Operating receipts
Donations received
Payments to suppliers and employees
Interest received
Receipt from members
Net cash provided by operating activities
54,743,735
395,634
(51,711,012)
356,785
3,785,142
52,900,184
84,902
(48,317,707)
215,643
164
4,883,186
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of land and buildings
Investment fund
Proceeds on sale of property, plant and equipment
Purchase of property, plant and equipment
Net cash used in investing activities
(4,732,677)
(4,732,677)
(3,909)
(848,590)
(852,499)
-
-
(947,535)
9,916,045
8,968,510
4,030,687
5,885,358
9,916,045
CASH FLOWS FROM FINANCING ACTIVITIES
Principal repayment of borrowings
Net cash used in financing activities
Net increase / (decrease) in cash held
Cash and cash equivalents at beginning of financial year
Cash and cash equivalents at end of financial year
These financial statements form part of the General Purpose Financial Report for the
Year Ended 30 June 2015. Please contact the SYC Corporate Strategy Team,
communication@syc.net.au for a copy of the full report.
FINANCIALS
STATEMENT OF
CASH FLOWS
45
SYC 2015
ANNUAL
REPORT
DIRECTORS’
DECLARATION
46
SYC 2015
ANNUAL
REPORT
SYC LTD
ABN: 27 167 737 144
DIRECTORS’
DECLARATION
FOR THE
YEAR ENDED
30 JUNE 2015
In the opinion of the directors, we state the
2014/2015 General Purpose Financial Report:
1. Presents a true and fair view of the
financial position and performance of
SYC Ltd in accordance with the Australian
Accounting Standards and the
Corporations Act 2001;
2.There are reasonable grounds to believe
that SYC Ltd will be able to pay its debts
when they become due and payable.
The declaration is made in accordance with
a resolution of the directors of SYC Ltd
pursuant to section 295(5) of the
Corporations Act 2001.
Chairperson:
Mr David Hallett
Director:
Ms Catherine Schultz
Dated this 24 November 2015
SYC WILL CONTINUE TO BE AT THE
FOREFRONT OF THINKING AND
ACTION TO CREATE PATHWAYS FOR
A BETTER FUTURE FOR AS MANY
AUSTRALIANS AS POSSIBLE.
www.syc.net.au
Maine Recycled features 60% certified post consumer waste recycled
and 40% certified virgin fibre sourced from responsibly managed
forests. This annual report is printed on carbon neutral certified paper.