42,000 4,000+ 95% 70% 50% 24% 100% $70m

Communities
WE DELIVER
WE CARE
ABOUT US
We are one of Canada’s leading integrated support services
companies, with a substantial portfolio of Public Private Partnership
projects, extensive construction capabilities and a sector-leading
ability to deliver sustainable solutions, with operations across
Canada, the UK, the Middle East and North Africa.
50%
UK
MENA*
8%
Canada
worldwide
4,000+
employees
in Canada
OUR VALUES
We Care
We Achieve Together
We Improve
We Deliver
Website
OUR VISION
To be the trusted partner for providing
services, delivering infrastructure and
creating places that bring lasting benefits
to our customers and the communities
in which we live and work.
Modern, dynamic and appropriate approaches to minimizing carbon footprints
Summary
WE ACHIEVE TOGETHER
Our Suppliers: Embed environmental and social aspects into
everything the business does; create a positive environment
and social impact; provide sustainable products and services.
What should we do more of?
“Being selected by the COBT Hammer
Heads program has been a life changing
experience. To go from a struggling,
confused teenager, to becoming a labourer
with Local 506 and being employed by
a reputable contractor such as Carillion
has truly been a blessing. I know the
opportunities available to me are endless if I continue to be dedicated and focused on the career path ahead of me.”
Rising expectations to engage people and
communities in the personal contributions they can make
SHABBIR
MADRASWALA
Apprentice
Labourer
Increasing pressure on natural resources and a growing need to target waste elimination
“Good survey. I like that Carillion is asking those kinds of questions.” Stakeholder expectations to prove the commercial
benefits that can arise from sustainability
NED GEORGY Program Manager,
Conservation Assistance, FortisBC
Our People: Provide training on sustainability best practice;
provide opportunities for training, skills and employment
for young people and the unemployed; partner with local
community organizations to drive direct impacts.
Trends in more ethical, responsible business
across international boundaries
Highlight stats
SIMON BUTTERY President & CEO
Demands for practical evidence of the benefits
from collaboration
Our Customers: Collaborate with suppliers and other
organizations to find solutions; advise and encourage
customers to make more sustainable solutions.
Employment challenges, rising skills gaps and
a need for earlier engagement in education
pathways
Our Suppliers: Raise awareness and greater understanding
of current sustainability activities and best practice
opportunities to reach mutually-aligned objectives.
87% of apprentices found
employment or pursued
further education
WE IMPROVE
70%
reduction in All Accident
Frequency Rate against the
2011 baseline
LEED CERTIFICATION
Working with suppliers
and vendors in achieving
highest LEED standards
beyond client expectations.
LEED Gold project sites
include Centre for Addiction
and Mental Health (CAMH)
and Forensics and Coroner’s
Complex (FSCC).
CANADIAN COUNCIL
FOR ABORIGINAL
BUSINESS (CCAB)
Not only is Carillion
Canada a member of CCAB,
we are working towards
Gold certification through
the CCAB’s Progressive
Aboriginal Relations
program, which represents
good business partners,
great places to work and a
commitment to prosperity
in Aboriginal communities.
CARILLION CHARITABLE FUND
Supporting local charitable and
51% local spend including
community causes with a financial
SMEs in the UK
donation, based on an employee
nomination process. Over 20 charities and
of suppliers to provide
community causes received approximately
products and materials
$850 CDN each in 2014.
that are responsibly and
ethically sourced
ENVIRONMENTAL CONTRIBUTIONS
1%pre-tax
Working with clients in support
of the profits donated to
community
environment, our team at the
Centre for activities either in
or kind
Addiction and Mental Healthcash
created
100%
CUTTING TRAVEL COSTS
$1.14m savings by working
with our travel partner Carlson
Wagonlit, in reducing company
travel and accommodation
costs,with initiatives such as
Travel Blackout Weeks. The
intent is to discourage travel
during peak times, reduce
our environmental impact
and avoid excessive travel
expenses. All employees are
encouraged to consider their
travel requirements in an effort
to reduce business fuel costs, as
well as apply any cost-effective
and environmentally friendly
options that help manage spend
and maintain productivity.
a community garden featuring flowers
and vegetables. Not only does this have
a positive effect on the environment, but
it offers numerous health and wellness
benefits for individuals on location.
CARILLION IDEAS PROGRAM
Employees are encouraged to think
critically about our business operations
and submit ideas that achieve greater
efficiencies, waste reduction and
savings. Many ideas which support our
2020 Sustainability Strategy have been
implemented – including recycling
initiatives and equipment maintenance
efficiencies – which reduce our carbon
footprint.
50%
of employees volunteering
in areas where we work
www.carillion.ca/sustainability
95%
of Carillion apprentices who
complete their training framework
will have an employment outcome
“In the spirit of continuous improvement, we launched a Carillion Ideas
Program that encourages employees to think critically and identify
opportunities that improve the way things are done – ideas that enhance
savings, reduce costs and waste or increase efficiency. Implemented
ideas are rewarded – a win/win for everyone! The program has been well
received so far with over 50 ideas submitted, a number of which have
already been implemented. Special thanks to our people who drive our
commitment to delivering safe, sustainable and effective solutions.”
EMMA MERCER SVP Finance and CFO
24%
Carillion will reduce costs and
increase profitability by over
reduction of our carbon
footprint against the
2011 normalized baseline
We have found the Early Payment Facility
(EPF) to be a great tool for increasing
productivity and project flow. It has allowed
us to focus on delivering our part of this
fantastic project. The EPF has helped us
do this by ensuring a smoother and more
efficient payment process through the tiers
of our supply chain. Having the flexibility to
draw upon funds earlier has allowed us to
gain better terms and pay more efficiently
which fosters better relationships all around.
CHEKDAR BATGI
Owner of Baroccon
2014: THE YEAR IN REVIEW
SUMMARY SUSTAINABILITY REPORT 2014
PARTICIPATING IN SUSTAINABILITY...
In sectors like construction and support services, which rely fundamentally on working with partners, it is
SOME OF OUR GLOBAL 2020 TARGETS
important to recognize that collaboration is key to success. Managing resources wisely, developing new and
competitive innovations, engaging credibly with local communities and building long-term economic success
all of our people got involved
14%
require learning and skills development. This, fundamentally, is at the heart of our 2020 Sustainability strategy,
in volunteering
and we know that there is a lot still to tackle as we work together to make tomorrow a better place.
HOW WE WORKED IN PARTNERSHIP IN 2014
Sustainability is…
Our Customers: Continue to provide quality service and
keep our clients satisfied; embed environmental and social
aspects into everything the business does.
*Middle East and North Africa
“Sustainability is a fundamental component to building a
successful business. A balanced sustainability strategy is
about building stronger communities and protecting the
environment while applying sound economic responsibility. Together with the support of our employees, clients and
business partners, we remain committed to responsible
business practices and making positive
differences in the communities in which
we operate. I am pleased to report on
our economic, social and environmental
responsibility progress to date.”
What does Sustainability mean for you?
Making tomorrow a better place
Our People: Embed environmental and social aspects
into everything we do; maintain and grow the company;
minimize waste and resource, efficient energy and water use.
GO
42%
42,000
employees
THE WORLD IS CHANGING
WE ARE SEEING...
OUR MISSION
Making tomorrow a better place
In 2014, we conducted our first materiality review to
understand our stakeholders’ most significant priorities, so
we could report on what matters to them. The independent
review included workshops, interviews and an international
online survey for employees, clients, governments,
investors, suppliers, community groups and sustainability
organizations. Here’s what our stakeholders said:
$70m
Read more in our full online report:
www.carillion.ca/sustainability
In British Columbia, our Energy Conservation Assistance Programme
(ECAP) has helped 8,000 low-income families through free energy
advice, saving them $400,000 (£219,000). We have also won
another ECAP contract to deliver energy conservation to three First
Nations communities near Penticton, BC.
In an effort to train our people across Canada and the Caribbean in
an effective and efficient manner, we launched an e-learning tool as
a means of reaching our people in remote areas as best as possible.
Carillion employees now have access to a catalog of training
modules on ePOD – our online learning and development portal.
The launch of the online e-learning tool has achieved savings of
over $30,000 CAD in travel.
CONTACT US
Email: sustainability@carillion.ca
Tel: +1 905-532-5200
Sustainability Talk & News –
covering the key issues faced
by the built environment.
www.stnlive.info
Follow us on LinkedIn,
Twitter and Facebook and YouTube
@CarillionCanada
100%
$6.9 million
contribution to net profit
through sustainability strategy
209
Carillion is
building a
successful
employees
have completed
the Finance for NonFinance Professionals
Training Module
180
of supply chain teams
completed ethics module of
the Chartered Institute of
Procurement and Supply
Suppliers accredited on “My
Register” and rated against
H&S, quality, environment
and ethical sourcing
+23%
Net Promoter Score
measuring customer
satisfaction
Over 300
employees completed
Aboriginal Awareness
Training
Carillion is
providing better
prospects for our
Recognized
as one of Canada’s
Safest Employers
Over 300
Carillion is
Employees took part in our
STEPtastic initiative to get
people moving
Progressive
Aboriginal
Relations (PAR)
committed
$115K Savings
in material sourcing for
our client William Osler
Health System
the way with our
customers and suppliers
of work placement
positions hired at William
Osler Health System
2020 SUSTAINABILITY STRATEGY
80%
105%
increase in value
from time, cash
and gifts inkind
5m Litres
Of fuel saved through
efficient business
operating practices
$32,742
Over 250
Contracts
with active
community
needs plans
30%
SIX POSITIVE OUTCOMES FOR OUR
36%
100%
reduction Lost
Time Injury Rate
women on senior
leadership team
And working towards
PAR Gold certification
Carillion is
supporting
sustainable
over
50%
Employees exercised
employer-supported
volunteering and
community engagement
projected fuel savings for
our customer at Sault Area
Hospital from gas equipment
improvements
1,800 CFLs
bulbs installed at the TTC Vaughan
project site – saving 41,580kWh/month
117
Thin client
computers allocated
to employees –
saving 5,373kg of CO2
a year and a total
of CAD $60,000
ISO 14001
Achieved for our
Roads Maintenance
business in Ontario
of waste
diverted
from
landfill
4 tons
Carillion is
protecting the
of organic waste diverted from
our Facilities Management
contract at Royal Ottawa Hospital
Carillion is
enabling
400 tons
of road plaining diverted and reused in Alberta
economies
Data is for financial year 2014 unless stated otherwise