CREATIVITY For A Better WORLD
Transcription
CREATIVITY For A Better WORLD
MAGAZINE GLOBAL TRENDS LOCAL PERSPECTIVE The New Economic Success of Central Asia The Art of Connecting with People Kazakhstan: The Home of Dreams Perfect Clarity in Decision Making MICA (P) 260/06/2008 S$6.90 ISSN 1793-950-X Vol I.4 2014 CREATIVITY For A Better WORLD Executive Editor Daniel Ho Editor’s Note Deputy Editor / Writers Wendy Tan Samantha Lee Eva Berlin NEW BEGINNING The journey of an entrepreneur is a spiritual one. Why some businesses succeed and many others fail is a question and a secret that many aspiring entrepreneurs, business owners and leaders seek to know and master. After attending recent spiritual workshops in Johor and Taipei, I have gained insights that, like all things in this world, any success is governed by the ‘laws of nature’ - the rules that govern all things created by God. There is a time for planting seeds and a time for the seeds to ripen into fruits, and a time when the fruits will eventually die. To sustain, new seeds need to be planted to replace the old fruits. Good seeds planted will lead to good trees and fruits and vice-versa. In this light, People Trends is planting new seeds to sustain its mission of being a force for good with an intention and aspiration to help people and to transform the world. The articles in this issue is a mix of old and new articles which I hope can help and inspire people who seek to discover life’s mystery to attain a successful, fulfilling and meaningful life. Creativity is a God-given gift, which we can learn to tap into our higher consciousness to find ideas and solutions that contribute to improvements in our work and to creating a better life for our loved ones and the world. Similarly, to find true happiness, we need to find the source within ourselves to draw from its limitless reserve if we are able to do so. There are also other useful articles on finding clarity on decision making, how to live a debt-free life and how we can connect with others around us. On a macro perspective, a new nation is fast developing and gaining prominence forging its future ahead. Our feature story of Kazakhstan – the new economic success of Central Asia aims to tell the story of this young nation. We also include an article on travel to this culturally rich and beautiful landscaped country. With faith and hope of a better future ahead for this world, we continue to persevere and drive ahead with passion in our hearts. MAGAZINE GLOBAL TRENDS LOCAL PERSPECTIVE The New Economic Success of Central Asia The Art of Connecting with People Kazakhstan: The Home of Dreams ISSN 1793-950-X Vol I.4 2014 MICA (P) 260/06/2008 S$6.90 ON THE COVER: The spirit of the horse is recognised as energetic, bright, warm-hearted, intelligent and capable. It signifies unrelenting efforts to improve. In this light, People Trends welcomes the new year 2014 with hope and optimism. Perfect Clarity in Decision Making CREATIVITY For A Better WORLD Designer Bridge Graphics Administrator Rebecca See Sales & Marketing Zung Tran Tel: +65 9852 3385 (advertise@peopletrends.biz) Designed & Published By Tel: +65 6509 1384 Fax: +65 6509 9726 www.peopletrendsonline.com For enquiries, email us at: Advertising: advertise@peopletrends.biz Events Sponsorship: sponsorship@ peopletrends.biz Subscription: subscribe@peopletrends.biz Editorial: publications@peopletrends.biz RIGHTS & PERMISSIONS All rights reserved. No part of this publication may be reproduced or transmitted in any form without the prior written permission of the publisher. The views and opinions expressed in this publication are those of the authors and contributors and do not necessarily reflect those of the publisher. Although every reasonable care has been taken to ensure the accuracy and objectivity of the information contained in this publication, neither the publishers, editors and their employees and agents can be held liable for any errors, inaccuracies and/or omissions, however caused. We shall not be liable for any actions taken based on the views expressed or information provided within this publication. We occasionally use material we believe has been placed in the public domain. Sometimes it is not possible to identify and contact the copyright owner. If you claim ownership of something we have published, we will be pleased to make a proper acknowledgement. Please Recycle or pass on to friends after use Vol 2.1 people trends magazine 1 contents 2 05 PEOPLE Creativity for a Better World Creativity is not a talent, but a universal process based on natural law. It is a blessing and we should use this gift of Creativity for the greater good – for the creation of a better world. T – Holistic Remedies for Mind, Body & Spirit 08 Mandy Holistic Remedies for Mind, Body & Spirit is the mission of Mandy’s exclusive range of quality skincare products. Find out Mandy’s passion and philosophy that makes her business and products uniquely outstanding. people trends magazine Vol 2.1 Successes 10 Unconventional Breaking away from the stereotypical mould of success requires more than just overcoming psychological inertia. Relentless hard work and passion drives unconventional businesses into potentially viable investments. Family Business 22 Managing A winner of the Leading CEO HR Award, Alvin Yapp shares his success secrets on managing a family business. 14 19 24 28 36 SOCIETY SOCIETY TheNew NewEconomic Economic Success of Central The Success of Central Asia Asia Celebratinghas its 10th Anniversary, Kazakhstan has Kazakhstan overcome many great difficulties to become manyit great difficulties a nation. aovercome nation. Today is forward movingtoinbecome its mission to continue Today it is forward movingand in its mission tothe continue sustainable development establishing country as an sustainable development and establishing the country as independent and self-confident state contributing to improve an independent and self-confident state contributing to the world. improve the world. SUCCESS SUCCESS Finding True Happiness Finding True The search forHappiness true happiness is a journey of enlightenment The search for true happiness is afirst journey of enlightenment that starts from within. Taking the step involves realising thatpotential starts from within. greater Taking the first step involves our to achieve heights. realising our potential to achieve greater heights. Perfect Clarity in Decision Making Perfect Decision You can Clarity improveinyour life byMaking achieving a state of clarity with a You canfive-step improveprocess. your lifeThis by achieving state clarity with simple techniqueacan be of practised at a simple five-step This technique can be practised any time during theprocess. day. at any time during the day. The Art of Connecting with People The Art of Connecting People Learn strategies on howwith to put people at ease and drawing Learninto strategies on howsotothat putyou people at ease and them conversation can connect anddrawing build a them into conversation relationship with them. so that you can connect and build a relationship with them. Living a Debt Free Life Living a Debt Free Life commitments in our lives, we need With increasing financial Withmoney increasing financialfor commitments in our lives, we wise management a future of financial freedom. need wise money management for a future of financial freedom. A Balance in Work & Life Work-Life Balance is not simply about flexible working hours. 3 45 30 39 A Balance in effective Work & Life At the core of work-life balance is choice – personal Work-Life Balance is not simply flexible working choice. Learn a simple model thatabout can help regain balancehours. in At the core of effective work-life balance is choice – personal your life. choice. Learn a simple model that can help regain balance in your life. INVESTMENT Socially Responsible Investments INVESTMENT Socially responsible investors not only make profits, but also Socially Responsible Investments help to create a better world. Find out how this can be made Socially responsible investors not only make profits, but also possible. help to create a better world. Find out how this can be made possible. LIFESTYLE Kazakhstan - The Home of Dreams LIFESTYLE Experience a historical land enriched by the history of the Khans Kazakhstan The Home Dreams along the Silk-Road, whileof reveling in a modernistic country Experience a historical landinto enriched where rockets are launched space. by the history of the Khans along the Silk Road, while reveling in a modernistic country where rockets are launched into space. Vol 2.1 people trends magazine ARBINGER people a world perspective The solution you never expected SUPPOSE the solution to transform your bottomline depended on ONE thing... Would you want to know? THE ARBINGER INSTITUTE, SINGAPORE PTE LTD No. 81, Ubi Ave 4, #06-23, UB. One Singapore 408830 trends magazine JUN-AUG 2009 Tel: people 6636 3381 | Fax: 6636 1082 5 people a world perspective 6 for a Better World CREATIVITY is not a talent but a universal process based on natural law. By Tony Wong What is Creativity? Throughout my life, the theme and process of creativity has always held a deep fascination for me. But what is creativity? To begin with, there is the long-held view that creativity is an innate talent present only in those who have an artistic affinity; and that there are others who simply lack this. Here is where I would like to break the misconception. Creativity is not a talent, but a universal process based on natural law. All around us in life, within each passing moment, lies an act of creativity: a catchy melody playing from a car radio that happens to pass by; an animated discussion between lovers on a street corner; an industrious student in a cafe typing words on his laptop; a baker taking fresh cakes out from the oven; or a girl in the park dancing to the tune of her own dreams of stardom. Life is perpetually exploding with creative delight. Nature itself flows through seasons. Even on a microcosmic level, atoms are dancing to a tuneful rhythm, as are suns, stars and planets on a cosmic one. Artists don’t have exclusive claim to the awesome power and beauty of creativity, and creativity does not exist solely within the realm of paintings, songs or books. Simply being alive as a human-being is a wondrous creative act in itself. To move, touch, speak, smile, jump for joy, dance in delight or even cry in sorrow are all expressions founded upon the act of creativity. people trends magazine Vol JUN-AUG 2.1 2009 Many times, creativity is simply chosen thought put into action through the power of will. It is often the natural process of cause and effect. What is caused has an effect – good causes create good effects; whereas negative causes create negative effects. Creativity involves taking responsibility in the thoughts and actions you place upon the world. It is to understand that we are each responsible for the words that we speak and write, the images we form, the body language we express and the actions we commit in the world, whether we are actively aware of this process or not. In essence, we are creative beings, and we all have responsibility for this creative power that influences the world we live in, for better or worse. Creativity and Silence As a graphic designer, silence plays an important role in my work. It is the mental space in which ideas and inspirations can sprout and be nurtured - the greater the silence, the more boundless the possibilities. Silence is where clarity can be born, and clarity is paramount in choosing the next direction. Essentially, silence is fundamental for creativity to flourish. Being of Chinese origin, and a graphic designer who is interested in eastern culture, I have come to value the art of cultivating silence with practices such as meditation. Eastern philosophy understands the beauty and power people a world perspective of silence, and that the void is not simply empty but full of potential; that the space within and around a vase is fundamental for the vase to form its shape. The art of cultivating silence daily not only contributes to moments of serenity, clarity and well-being in our lives, but also acts as a gateway to wisdom that may be difficult to reach due to the constant noise and chaos of modern life. With the arrival of the 21st century, people are becoming more global and universal, and we find that there is much wisdom to share between different cultures. One aspect which I feel is worth sharing, is to value a time of silence each day to commune more with our deeper selves. I believe this guides us to make better choices in both our personal and professional lives. There is a greater wisdom within each of us that can guide us to a better place, but we have to have more confidence in this ability. If we are confused about what choice or action to take next, simply seek a time of silence. I believe that the art of cultivating silence should be an integral aspect of our lives in the 21st century. Creativity and Utopia To me, each person on our planet is a microcosm of the grand universe – a multitude of mini-universes within one boundless universe. And through the inherent creative potential within each person, a unique world is formed. We have a responsibility to tend to this personal world, but also, on a greater level, to the world around us. Human beings are blessed with creative potential to create our own world, and also influence the world around us. What is the ultimate objective of this journey? What is the ultimate objective of creativity and the creative process? To me, this ultimate objective is summed up in one word - Utopia. But what is Utopia? I feel it is a place where we can live in harmony with one another whilst striving for constant growth and development. It is a place where we can love without inhibition, where we can prosper without creating poverty, and where we can celebrate and give gratitude to the diversity and wonder of life itself. It is also a state of mind that holds no fear, hatred or greed, but is full of delight, compassion and joy. Utopia is a world where everyone is encouraged to shine their unique light upon the world – a dazzling show of humanity expressing its creative genius in full glory. But I believe utopia is a destination that begins with the self - the world from within us. Without a utopia within, how can there be a utopia around us? Utopia begins with a personal creative choice. It starts as a beautiful seed waiting to be sown courageously within the soil of our hearts and minds - beginning with a revolution in our own personal world, then spreading to our family, society, country and ultimately the world around us. “IT IS A BLESSING TO BE HUMAN, AND WE SHOULD USE THIS PRECIOUS GIFT OF CREATIVITY FOR THE GREATER GOOD – FOR THE CREATION OF A BETTER WORLD: A UTOPIAN WORLD.” Human beings have the wonderful ability to learn from the past through memory, envision a brighter and more beautiful future through imagination. We also have the free will to make better choices in our present lives through the power of creativity, or in other words, cause and effect. It is a blessing to be human, and we should use this precious gift of creativity for the greater good – for the creation of a better world: a utopian world. Just imagine: six billion utopias shining on earth must surely be a majestic sight to behold. people trends Vol 2.1magazine people trends JUN-AUG magazine 2009 7 people entrepreneurial spirit 8 M A N D Y T Holistic Remedies For Mind, Body & Soul P eople Trends met up with Mandy Leena Tan, the founder of Mandy T Skincare, a holistic and environmentally conscious natural personal care Singaporean company that produces a range of products including premium body scrubs, bath salts, body creams, soap and bathroom accessories. The definitive edge to Mandy T Skincare is its belief in ingredients that do not contain parabens, artificial fragrance, colouring or chemical entities, and are never tested on animals. We talk to Mandy, who exudes the same kind of quality that can be distinctly found in her skincare line. PT: What does Mandy T represent? Mandy: Our philosophy is to live as simply and naturally as possible. We believe that when you substitute chemicals with safe, plant-based alternatives and eliminating unnecessary packaging, you are making a decision to change your life for the better whether or not you know it. And this in turns helps in creating a healthier, more sustainable world. people trends magazine Vol 2.1 PT: How did you get involved in the skincare industry? Mandy: I am a marketer by training and have spent a chunk of my career in various industries that include publishing and luxury hospitality. I discovered my fascination in natural skincare while on vacations to Africa, Mediterranean and other parts of Asia. The natives believed in the healing powers of ingredients such as shea butter, base oils, essential oils, traditional herbs, spices and plants to rejuvenate the skin, mind, body and spirit. Living in cosmopolitan Singapore made me realise the danger of falling prey to the harsh chemicals used in many commercial products in the market. I wanted to introduce something more natural and effective, while encouraging people to keep away from synthetic dyes and harmful artificial ingredients. people entrepreneurial spirit 9 PT: What inspires you in life? Mandy: I am most inspired by beauty, not just physical but a beauty that is all encompassing – of the mind, body and spirit. I am an avid traveller and always love meeting new people and learning about them. The natural ingredients that many, during my travels, have extolled the virtues about to me greatly inspired me to experiment and perfect my very own formulas for my skin and subsequently share this sense of beauty with others. PT: How do you set your products apart? “WE DO NOT MAKE ANY PARTICULAR EFFORT TO BE DIFFERENT, ONLY TO BE VERY GOOD AT WHAT WE DO.” Mandy: We do not make any particular effort to be different, only to be very good at what we do. Our products are freshly handcrafted in small batches to ensure the highest quality of ingredients because we want to deliver a powerful, au naturel final product that keeps your skin fresh, healthy and radiant. Our ingredient lists are short and easy to read – our skin is the biggest organ in the human body and also the more visible. You’d want to know and understand exactly what you apply on it! PT: What are your fave products? Mandy: This is a tough question because each of my products is unique and each collection creates a different experience and mood. However, my personal favourites are from my GODDESS Collection, which contains Sweet Jasmine & Fresh Mint, PASSION collection, which contains Wild Orchid & Safflowers, and also ZEN collection, which contains Green Tea & Brown Rice. PT: Looking forward, do you plan to branch out into making other products? What are Mandy T’s plans for the future? Mandy T currently has a total of 28 varieties of bath and body care products that consist of body scrubs, bath salts, body cream and soap. For now, we prefer to concentrate on our stable products. Although the company is still young, we foresee that there is a potential growth to expand Mandy T locally first before we emerge into the overseas markets. We currently have six retail partners in Singapore, including One15 Marina Club, The Reddot Design Museum, Nana & Bird, Swagger, Willow & Huxley and Les Affaires @ MBS. In fact, we have already received several inquiries from several potential distributors to carry Mandy T brand in Europe and other regions. We are definitely interested to explore overseas markets in the near future. Vol 2.1 people trends magazine people success stories 10 Unconventional Breaking away from the stereotypical mould of success requires more than just overcoming psychological inertia. Relentless hard work and passion drives unconventional businesses into potentially viable investments. Nurraihan Hamid speaks to two social entrepreneurs who stay true to their cause despite tough times. people trends magazine Vol 2.1 people success stories TOWARDS GLOBAL SUSTAINABLE SANITATION Photos: Jack Sim A nswering the nature’s call can be a daunting affair- especially for those devoted to making it a more pleasant experience for the rest of us. Jack Sim is the founder of World Toilet Organization (WTO), a global non-profit body, committed towards improving toilets and sanitation conditions worldwide. As the vast majority cringe at the mention of public latrines, Jack certainly did not wrinkle his nose at the opportunity to improve lives. He was propelled by keen interest and concern for the neglected field of public sanitation He first established the Restroom Association of Singapore (RAS) in 1998, paving the path to sustainable sanitation by raising the standards of local public toilets. Addressing the need for a united global effort, Jack founded WTO in 2001 and the World Toilet College (WTC) in 2005. The initiatives created a synergy that encourages and facilitates the sharing of best practices among existing toilet associations worldwide. What seemed like a meticulously planned blueprint for success is in fact purely incidental. The 52-year-old previously dabbled in construction and real estate development until he decided upon a more meaningful pursuit. He shared, “At 40, I came to realise that the rat race is pointless. I yearned to lead a greater existence, and enjoy every minute of what I’m doing. It’s always important to be happy.” “Expansion plans for the business were put on hold due to the 2001 recession. Instead of mulling over the economy, I decided to seize the chance to do social work.” Despite his lack of technical knowledge and expertise in the scientific field of sanitation, Jack sought assistance from friends and industry professionals. He does not consider himself an expert but rather, someone willing enough to take lead in an unconventional field. He elaborates, “The world is full of experts. But not every expert is a leader. Not everyone is willing to take the risk in an almost obscure subject, with almost no existing track record.” Jack added, “On my part, I aim to consolidate the efforts of these experts, for the benefit of everyone. Toilets are a fundamental feature of a society. Neglecting the need for good sanitation may bring about detrimental health effects.” Following the inception of WTO, he officially declared 19 November; World Toilet Day. This move aims to further heighten the awareness of this humanitarian cause. It is globally recognised and observed by industry stakeholders including UN agencies, international aid agencies and other key sectors. Garnering the support of partners worldwide was no easy feat. Jack actively participated in various world toilet summits hosted by member organisations, including those from China and Korea. Their shared ideals greatly contributed in the global re-branding of the industry. WTO hopes to explore the dysfunctional sanitation market for the approximate 2.6 billion underprivileged people, deprived of proper sanitation infrastructures. For them, hygiene is not a great enough motivation to invest in proper toilets. In order to counter this, WTO connects and engages them by branding toilets as a status symbol and an object of desire. “Clean toilets and good sanitation is not merely a necessity. It ensures utmost dignity in complying with societal norms and acceptable hygiene standards.” A self-professed dreamer, Jack utilises his resources to materialise his ideas, as dependence on donations alone is not enough to address the problem of such magnitude and scale. To date, WTO has organised eight successful World Toilet Summits and two World Toilet Expo and Forum, in ten cities around the world. Each summit explores critical issues concerning 11 WTO Founder, Jack Sim. toilet and sanitation including technologies, development, funding and maintenance, among others. In line with this, the world’s first WTC was set up to ensure that industry partners comply with strict standards set out by WTO. It provides training in maintaining a sustainable sanitation system. Jack’s relentless pursuit of passion is nothing short of inspirational. The father of four encourages his children to explore career options that they would enjoy, as opposed to one that pays the most. “I give them the autonomy to do things they like. They must enjoy what they do. As parents, we impart the necessary values so that they’ll make informed decisions.” LEFT: WTO aims to introduce acceptable sanitation standards globally, and improve existing infrastructures, for greater hygiene and efficiency. Vol 2.1 people trends magazine people trends magazine SEP-OCT 2009 people success stories 12 T he simple life comes at a price; as proven by soul mates, Ivy Singh Lim, and her husband, Lim Ho Seng, who gave up their respective highflying careers for the road less travelled- literally. The duo moved to Singapore’s Kranji countryside in pursuit of the simple life, away from the shackles of material extravagance- and traffic. They took to farming, relieving the childhood joy of tending to their garden, in this case, a 10-acre property, leased from the Singapore Land Authority (SLA) for 20 years, at S$60,000 a year. Commercial viability aside, Bollywood Veggies Organic Farm thrives on the hard work and dedication of its staff, and the love of its ingenious founding farmers. Touted as one of the most visited ‘lifestyle farms’ in Singapore, it is also recognised as the largest local producer of organic bananas and papayas. Another main attraction is its Food Museum, opened strictly by appoinment. Co-owner, and President of the Kranji Countryside Association, Singh Lim, 60, previously helmed her family’s property business, before deciding on retirement. Taking a leaf from the existing bed-andbreakfast model in the English countryside, her unconventional lifestyle lends itself to a unique people trends magazine Vol 2.1 Singaporean brand of agricultural charm. “We need to think of something we can call our own. Just as how the French and Japanese have distinguished themselves through their cuisine.” As such, Bollywood Veggies tap into various initiatives to enhance visitors’ experience. Its Poison Ivy Bistro attracts throngs of followers every weekend, eager to sample homemade gastronomical delights, and fresh produce. Since its inception, the Bistro has injected a much-needed catalytic boost to the area’s smalllot farming. However, long before operations began, Singh Lim had to obtain clearance from the Urban Redevelopment Authority before being granted permission to run the eatery. Following Poison Ivy’s success, farms in the vicinity began implementing similar strategies including setting up of retail space and organising educational programs to reach out to nature enthusiasts. Such initiatives offer a viable source of alternative income for the small-lot farms, whose profits derive mainly via direct marketing. For Singh Lim however, the intangible benefits outweigh everything else. “I want to help equip Singaporeans with fine skills that are almost impossible to replicate with a machine.” That concept sparked the idea of launching a cooking school, specifically for promising individuals or rather, budding chefs, who lack proper educational qualifications. She shares: “I was very fortunate because I came from a very privileged family. I never had to worry about money (or the lack of it). Having said that, I’m always willing to help in any way I can.” As a social entrepreneur, Singh Lim places great importance in taking time off to be actively involved in various activities, as opposed to merely being generous with cash or material contributions. Bollywood Veggies allows her to achieve just that. With intentions beyond personal satisfaction, Singh Lim firmly believes that being in the natural setting of countryside, imparts muchneeded values in today’s society. “Every weekend I see extended families joining our farm tours. Kids today are hardly exposed to nature. I relish in sheer pleasure when I see them genuinely engaged, interested and curious about plants and insects.” In all, the couple chalked up close to S$2 million to build a house and lay sewer pipes on their new house. Staff salaries and other running expenses currently amount to S$20,000 a month. Evidently, it was all worth it. Photos: Ivy Singh Lim FARM INVESTMENT REAPS FRUITFUL REWARDS society building a nation 14 ASTANA: The New Economic Success of Central Asia people trends magazine Vol 2.1 society building a nation K azakhstan has overcome many great difficulties to become a nation, as of December 16, 1991, that believes in sovereignty, freedom and openness to the world as its founding principles. Today it is forward moving in its mission to continue sustainable development into the 21st century while building on existing achievements. Kazakhstan President Nursultan Nazarbayev (inset photo) has had a strong part to play in establishing the country as an independent and self-confident state. The Customs Union of Belarus, Kazakhstan and Russia was realised on January 1, 2010 between the three respective states. President Nazarbayev was an active member in initiating this union, viewed as a first step toward forming a broader European Union-type economic alliance of former Soviet states. Since the creation of the Customs Union, trade among the three countries has doubled due to post-crisis recovery and also through reducing non-tariff barriers as well as common tariffs to some extent. Created on the basis of the Customs Union, the Common Economic Space is seen as the next step of economic integration. The Common Economic Space is space, composed of the territories of the Parties (the Republis of Belarus, the Russian Federation and the Republic of Kazakhstan), where the unified economy regulation mechanisms function, based on market principles and harmonised legal norms, where the unified infrastructure exists and where the coordinated tax, monetary, financial, trade and customs policy is implemented, which allows free movement of goods, services, capital and labour force. In his address for Strategy Kazakhstan 2050, President Nazarbeyev pledges to further strengthen the Custom union and the Common Economic Space, going on to add that the government’s next aim is to create a Eurasian Economic Union in consensus with their partners while respecting full political sovereignty. President Nazarbeyev also put forward the initiative of conducting a forum of world and traditional religions in the capital of the Republic of Kazakhstan, city of Astana. The main priorities of the Congress include upholding a statement of peace, concord and tolerance as stable principles of human existence, achieving mutual respect and tolerance between religions, confessions, nations and ethnoses and expressing their opposition to trials that use the religious beliefs of people for escalating conflicts and military actions. Vol 2.1 people trends magazine Vol 2.1 people trends magazine 15 society building of a nation The aim of the First Congress was to seek universal guidelines in the world and traditional forms of religions, as well as creating permanent international interdenominational institutes to realise the religious dialogue and accept coordinated decisions. This year the Congress celebrates its 10th Anniversary. The ATOM Project, which stands for Abolish Testing: Our Mission, was launched by President Nazarbayev at a parliamentary assembly in Astana. He introduced it at the opening plenary session of the assembly to an audience consisting of participants from over 70 parliaments from around the world, including nuclear allies and states that possessed nuclear weapons. With this move, President Nazabayev has put Kazakhstan at the forefront of such world humanitarian efforts by bringing the world’s attention to the catastrophic consequences that the use of nuclear weapons have had on nearly two million of its people. The ATOM Project people trends magazine Vol 2.1 THE ATOM PROJECT, WHICH STANDS FOR ABOLISH TESTING: OUR MISSION, WAS LAUNCHED BY PRESIDENT NAZARBAYEV AT A PARLIAMENTARY ASSEMBLY IN ASTANA. is an international petition campaign intended to unify global public opinion against nuclear weapons testing, as President Nazarbeyev said during the launch, “We have an opportunity to remind the world about the tragic consequences of the nuclear testing, and push the global community towards more decisive actions to achieve the definitive ban of such testing.” President Nazabayev has led Kazakhstan in putting its best foot forward by hosting Expo 2017 in the capital of Astana, giving the world an opportunity to discover this young nation filled with potential. Expo 2017 will mark the first time that a major international exhibition such as this will take place in one of the former Soviet Republics. Serving to highlight the energy and environmental issues that Central Asia face while attracting the world’s best experts on energy efficiency technologies, Kazakhstan and the city of Astana is especially well suited to host Expo 2017, it being a new capital city that is leading an economic revolution in Central Asia. President Nazabayev has guided Kazakhstan into leaving its mark on the international environmental scene, consequently building global awareness of the region’s energy and environmental challenges. Photos: Ivy Singh Lim 16 Are you developing Level 5 Leaders? “Level 5 Leader - an individual who blends extreme personal humility with intense professional will.” – Jim Collins At Training Vision, we are developing such leaders through our Leadership & People Management (LPM) Level 5 Programme. We believe such leaders use EQ effectively, Plan Strategically, Develop Talents, Lead Change, Manage Performance and Embrace Diversity. Leadership & People Management Programme The LPM Level 5 programme aims to impart the necessary and innovative skills needed for leaders to become more effective and competent in their leadership roles. It is targeted at Senior Managers, Directors or Department Heads within any organisation. World-Class Developers & Certification The LPM modules are developed by the distinguished faculty of Pepperdine University who will also be the key facilitators for the programme. Pepperdine University is world renowned for its Organisational Development Programmes and has been ranked consistently among the top 20 leadership programmes in the United States. Upon completion, the executives will receive certification from Pepperdine University and Training Vision. The Training Vision Difference Taking a complete learning and consulting approach, our consultants and trainers actively engage with the executives before, during and after the programme. Participation includes class lectures and discussions, and the continual ability to apply and contextualise all learning through the various readings and activities. Act now if you want to develop Level 5 Leaders. To find out more, enter the Training Vision Code: TRV-BNDF at http://ask.trainingvision.com.sg, SMS it to 9755 9159 or call our hotline 6325 1068. TRAINING VISION INSTITUTE PTE LTD 38 Maxwell Road, #04-01 Air View Building Singapore 069116 T. 6325 1068 E. leadership@trainingvision.com.sg www.trainingvision.com.sg Top 3Popular Talks to Increase Productivity A true wake up call to high performing executives and organizations Rev 22 conducts Health Talks, Seminars and Workshops to a variety of organizations including schools, hospitals, churches, government ministries, companies and home parties on subjects related to health and wellness. 1 Sleep Your Way to High Productivity This talk is filled with compelling insights of how managing sleep, not time, is the key to peak performance. It is a highly practical, scientifically based approach to managing your sleep to becoming more physically energized, emotionally connected, mentally focused, and spiritually aligned — both on and off the job. 2 How to Rev Your Immune System to Peak Performance In this talk, I’ll share my journey, a clever sleeping system and some shocking truths I found along the way in helping people who are suffering from chronic, serious, or life-threatening illnesses related to the immune system. You will learn how quality sleep can restore excellent health and work performance. 3 Managing Your Work and Pain Without Medication Most employees are able to work while having chronic pain. Staying at work with pain may adversely affect health, emotion, performance and environment. While managing chronic pain without drugs is not easy, it can be achieved. In this talk, you can learn alternative and complementary approaches to manage pain. Call 6535-4677 or email: info@rev22.com to book the lunchtime talk for your staff’s health and welfare now! About the speaker – Veronica Ong, a nurse manager turned entrepreneur. She had worked in various hospitals and managed an elderly and day rehabilitation centre with The Salvation Army. In 2000, she was diagnosed with hyperthyroidism and later, Grave’s Disease (an over-active immune problem where her body is not able to balance her thyroxin). Doctors recommended she undergo surgery or radio-active iodine to destroy part of the thyroid gland. At that point she knew that she had to take control of her health as the path proposed by modern medicine is invasive! She strongly believes that we are created with very powerful immune system to heal our body naturally. Since then she had explored alternative and complementary solutions. After 10 years of researching, she chanced upon a scientific sleep system that has helped balance her immune system within months and treated her Grave’s disease naturally without medication. Her clinical report showed complete recovery with no relapse. Rev 22 Pte Ltd 189 New Bridge Road #04-01 Singapore 059422 Tel: 6535-4677 Email: info@rev22.com Web: www.rev22.com Facebook: rev22pl success success mind, body & spirit mind, body & spirit 19 19 The search for happiness is a journey of enlightenment that starts from within. Taking the first step involves realising our potential to achieve greater heights. By Tony Wong N Finding True HAPPINESS ow that humanity has entered the 21st century, we are at a major cross-road. We face many questions and challenges that will define the light of our generation and that of future generations to come. What is certain is that there is great change on the horizon. To modernise a Shakespearean phrase for our generation: ‘To change or not to change: that is the question.’ One key fascination for me is the subject of ‘happiness’. Were our parents’ generations happier than our generation? Will future generations be happier than us? What defines ‘happiness’? How can we embrace this concept throughout our lives? Can we ever proclaim our happiness with true conviction? AN AGE OF TRADITIONS I feel like I am standing in the middle of a mountain slide with my parents below me in the distance and my daughter just ahead of me. I can already see the path my parents have taken by the footprints left in the snow, but the path for my daughter has yet to be taken. The mountain peak where the sun shines most brilliantly can be symbolic of reaching the peak of happiness. Each generation has the responsibility to pass on the baton for greater happiness to the next. Our parents lived in such a different world from what we live in today. It was a world of traditions, of world wars and of mechanical technology. Walls of countries were much more concrete, roles were more defined and education was more privileged. Take my parents for example. They were born in the countryside in Hong Kong and never went to school. Their marriage was an arranged one, so they had little opportunity to get to know each other before making their pledges. My father’s childhood was devastated after losing his parents in World War II. On a positive note, since Hong Kong was a British colony at the time, they emigrated to England in the 1960s. Looking at their lives, it was one filled with hardships and limited opportunities. Were they happy? I think they were just too busy trying to survive on a day-to-day basis. Whatever happiness they could find was through the traditions of the family. But soon they discovered that their children were growing up in a rapidly changing world. Vol 2.1 people trends magazine success mind, body & spirit THE PLAYSTATION GENERATION 20 Looking back at my own childhood, I certainly feel I was given much more from my parents than what my grandparents had given to them. I received a proper education, enjoyed a life without any world wars and arranged marriages were certainly not on the agenda. Mine was also a generation of the rapid march of technology. Colour TVs to LCDs to plasmas... tape players to Walkmans to iPods... Acorns, Apples, Ataris, PCs to laptops, and, of course, the World Wide Web. We devour information like fast food. Our generation is obsessed with speed and instant gratification. If in doubt, Google! Too tired to shop? eBay it! Mp3, DVD, PS3... three letter acronyms seem to be the limit for our shortfused attention span. Our age is an age of choice. What would our parents think? They must think we live in a wonderland of luxurious convenience. A place more fertile for happiness to blossom compared to their era. But are we? Technology has enabled near-instant communication to almost anyone in the world but has ironically, made us more isolated than ever before. Traditional communities have been replaced by virtual ones. The ‘now’ generation has become an impatient one. Innocent silver-screen movies have mutated into angst-ridden and superficial high-definition ones. A plethora of saturated choices has led to confusion and a lack of real direction. Like a child set loose in a candy shop, excess sugar inevitably leads to indescribable feelings... and repeated bouts of stomachache. Look at children of the Third World. Despite their underdeveloped countries devoid of mp3s, iPods and technological sophistication, sometimes their smiles seem a whole lot more genuine, warm and spirited than those of people from the prosperous nations. Yes, material comforts all contribute to a better life, but have we missed something along the way in this quest? Does its destination truly bring us sustainable happiness? SEEKING THE SOURCE Whatever age we live in, before we can become happy, we need to understand what it is and where it comes from. Is the source of happiness to be found at the core of our way of living, in our current life systems and lifestyles? Take, for example, the medical world. Medical advancement in the western world has reached levels probably highest in all human history. This level of sophistication should mean our hospitals are quieter places and humanity is a healthier race, but our hospitals are busier than ever. New diseases and health problems are spawning faster than doctors can find a cure – if indeed, there exists one. Maybe it is a sign that effective solutions can only be found by looking deeper... that the seed of real happiness lies not at the pinnacle of physical refinements and perfection, but in the depths of who we are. THE GREAT RIVER OF HAPPINESS Happiness is emotive. It does not happen between robots, no matter how uncanny they can mimic humans. That is simply because they do not have emotions; they don’t have a soul. people trends magazine Vol 2.1 Robots cannot be happy or sad, for that matter. It is clear that a key influence in our happiness is through our relationships. Being emotionally connected to one another, whether through words, expressions, touch or simply being in each other’s presence, is just as vital for humans as water, food or sleep. It is a basic necessity of living. It helps to combat loneliness, confusion and boredom that life can sometimes be, especially in our modern age. But all too often, just as our relationships can bless us with joy, they can also be a source of sadness. Why does a relationship that was once full of good words, affection and laughter suddenly change into something ugly and disastrous? Usually, the reason lies not with the other, but within ourselves. When our giving has changed into a conditional form of expectation – it is a simple mistake we all make. For to give with expectations is the turning point of our happiness to sadness. But once we begin to give happiness to others without expecting anything in return, and to keep the cycle flowing, we begin to feel happiness within ourselves. It is like releasing a gushing fountain that knows no bounds. When we make efforts to make others happy as our primary intention, happiness can be sustained without fear that it will ever run dry. Then, we are in control. We find the source. We become the great river. Our emotions with each other reveal that we are not just separate physical creatures, but deeply interconnected with one another. It is a paradox that cannot be understood rationally or intellectually: that we are individuals but also we are one. It becomes the great reason to bring happiness to each other – for to make others happy is, in reality, bringing happiness to ourselves too. “THE SEED OF REAL HAPPINESS LIES NOT AT THE PINNACLE OF PHYSICAL REFINEMENTS AND PERFECTION, BUT IN THE DEPTHS OF WHO WE ARE” 20 people success happiness mind, body & spirit again at the gate of a world that is waiting for its treasures to be found. Who does not want to know of all the mysteries and wonders of existence? Who does not want to become enlightened? For an enlightened mind is one with a state of bliss. It is a path only those who do not value happiness would ignore. ULTIMATE HAPPINESS 21 HAPPINESS OF THE MIND Another area that has a powerful influence on our happiness is our mental well-being. We each have a mind that needs to be stimulated, to learn, to know and to express itself. Our mind has been created to be naturally curious and creative. Look at children before they are conditioned into our world of traditions and rules. They embody these traits with natural grace and spontaneity, and that is a great source of happiness for them. The mental window in which we view the world and our relationships in it is a major determining factor to our happiness. It is the difference between a mind succumbed in darkness and one that has a guiding light. Inevitably, we each need to face the fundamental questions in life: Who am I? Where did I come from? Where am I going? Are we just physical? Or are we spiritual beings? Is life finite and meaningless? Is love eternal and real? Does God exist? Our answers define the path we take in life; our path in life defines our happiness. Those who procrastinate on this quest can never be truly happy, for how can we have peace of mind without knowing truth? A mind that has suppressed its inquisitive nature exists in a comatose state. But it can be an exhilarating journey to summon the courage to question everything you thought you knew about life with a clean state of mind. To seek and listen attentively to what others have to say with an open heart. To explore the wisdom of the ages with reverence. To become a seeker of truth with passion. To become like innocent children During the course of our lives, we experience peak moments of happiness where we feel like soaring: our first love, the day of marriage or becoming a parent. But there is a happiness that supersedes even these precious moments: an ultimate happiness not quite of this world, but very close to our hearts. It is what we were born for... our reason for living. It is the canvas upon which we choose the colours to paint. It is the sheet upon which we inscribe our lyrics. It is our life work. Within each human heart is a seed. This seeds contains the blueprint of our life work. It was planted before we were born and waits for the right moment to sprout. If we listen attentively, we can catch a clue, but it is easy to ignore its calling while surrounded by the noise of life. But to ignore the calling is to give up the possibilities of ultimate happiness. When we meet someone who aspires to a great dream and struggles through many obstacles to make it into a reality, it becomes a guiding light for the rest of us – it reveals the true power of the human spirit. A dream manifested in this world becomes a memory that is cradled by the human heart and is not easily forgotten. We all know the wonder of following a dream, but only a few take up the challenge to devote their whole lives to it. It takes great courage to accept the calling as we first need to overcome the fears and doubts that block our way. But life is for dreams; and dreams are for life. A human life without a dream is no life at all. The grandest human dream always contains a seed that blossoms for the happiness of others. This is an eternal dream... It is the ultimate dream of happiness... for past generations gone, for our current generation to aspire to and lives on for future generations to come. “A HUMAN LIFE WITHOUT A DREAM IS NO LIFE AT ALL.” Tony Wong, a former graphic designer, is now a dedicated member and staff of Happy Science. Tony credits much of what he has learnt about happiness to Happy Science and its founder, Ryuho Okawa, whose teachings he has been studying for over eight years now. Vol 2.1 people trends magazine 21 people successful ceo Managing FAMILY 30 22 people trends magazine Vol 2.1 people successful ceo BUSINESS A winner of the Leading CEO HR Award, Alvin Yapp shares his success secrets on managing a family business. By Eva Berlin Fransiskus T he NUS graduate spent 9 years in product development and innovation for Singapore Airlines, as well as managing the airport operations globally, before joining BusAds Pte. Ltd. The company was founded by his father in 1983. “I joined the family business at 34 years old as I knew it was necessary to be familiar with the business when I am in my 30s,” Mr. Yapp says. With his years of experiences in various business fields, Mr. Yapp, who won the Leading CEO title in Singapore HR Awards 2011, learned that team work is the backbone of a company. It is important to not only talk about teamwork, but also to practice it. The management and staffs should always be treated as a part of the team. However, “recognizing them as individuals with individual needs” is also crucial. His secret in bringing BusAds through the recent recession is to “communicate clearly all recession plans and policies to staff.” Having worked in MNCs and now directing an SME, what would be the key differences in human capital management and their critical success factors? “SMEs has zero ‘fat’,” Mr. Yapp says, referring to people who are not productive. “Every employee is critical and essential. In an SME, there is no space for deadwood.” In an SME like BusAds, the involvement of a CEO is personal as he also acts as the Chief Human Resource Manager. A CEO must walk the talk, Mr. Yapp said. Although it does take time, effort, and energy, “being involved means really being involved.” Managing an SME is also trickier in the sense that the HR policies applied would have quicker reactions. “Things happen much faster in an SME,” Mr. Yapp says, “and the impact is felt much greater.” The advantage is that feedback also travels faster. Mr. Yapp thus pays special attention in communication between the immediate managers and supervisors, as well as between them and him. Under his leadership, one of the more well-known policies in his company is the strictly work-free weekend. This policy means the management is firmly forbidden to talk about business during the weekend, bringing a good balance of work and personal life to its employees. These are probably what led BusAds to be awarded Employee Relations & People Management honour in the HR Awards 2011. “Your people are your assets. Invest in them. They will be the best investment you’ll ever make.” - Mr. Alvin Yapp CLOCKWISE FROM OPPOSITE LEFT: BusAds specialize in outdoor and mobile media. Advertisements by BusAds also include those on buildings, during events, and in bus stops all over Singapore. Vol 2.1 people trends magazine 23 31 success decision making Perfect 24 CLARITY in Decision Making By Luda Kopeikina E very day, business leaders make decisions that impact hundreds, even thousands of people. While this seems a daunting task, the good ones make it look easy. These leaders can make million-dollar decisions based purely on the information presented to them and their own gut feelings. What you can’t see, behind these seemingly effortless decisions, is their continued discipline in scrutinising their decisions, and their commitment to keep improving on what they’ve done in the past. These leaders, through practice, possess a clarity that allows them to make powerful decisions with ease. people trends magazine Vol 2.1 Recent research shows you can learn to attain clarity with similar ease by relaxing your body and clearing your mind, so as to focus on the issue at hand. By shifting to a higher level of coherence, you can sweep away all thoughts that limit your decision-making skills. It also makes you a more powerful leader. Clarity enables you to project your commitment onto a chosen path and also eliminate confusion within your management team. It saves time by focusing your energy on moving forward with implementation, rather than stalling yourself in decision-making mode–a frustrating state that drains energy. success decision making 3 Calm your mind To calm your mind, pick a word or phrase that has meaning to you and repeat it as your mantra. For example, in Hinduism and Buddhism, people use the word “om.” But you can choose any word with a positive meaning to you. Then repeat this word silently to yourself as you breathe naturally. When other thoughts come to your mind, passively dismiss them and return to your repetition. Continue this practice for as long as it takes to reach a calm state of mind. You will probably need anywhere from five to 20 minutes. You may also want to try the countdown method to reach a calm state of mind. This technique is simple enough – just countdown from a specified number all the way to one. Allow yourself to focus only on your counting. At first, you should ideally practise this exercise when you wake up in the morning or right before you fall asleep at night, because reaching a calm state is easier at these times. However, when you have gotten a hang of the exercise and can achieve a calm state with You can improve your leadership and decision-making skills a shorter countdown, you can practise this technique at any time during the day. by achieving a state of clarity with the following five-step Start at 100 and count down to 1. After a week or so, cut it process down to 50, and then 25. Soon you’ll be able to reach a calm state after just five counts. Prepare First, eliminate all distractions by turning off your radio, telephone ringer, and computer monitor. Get into a comfortable seated position, but avoid being too comfortable. You want to relax – not fall asleep. Next clear your desk. Put everything away except for a pen and a clean sheet of paper, in case you may want to pen down any interesting thoughts you have during the exercise. Finally, tell yourself you are ready to experiment and have fun with the clarity exercise. Initially, you may find it easier to focus when you close your eyes and tilt them upwards about twenty degrees behind your eyelids. 1 2 Physical relaxation The first part of this step is to relax every muscle in your body. Start with your toes and slowly release all the tension in every muscle of your body, from your feet, ankles and legs to your abdomen, chest, hands, arms and back. Progress slowly, working your way up to your neck and face. As you do this, say to yourself, “my muscles are getting relaxed.” The second part of this step involves deep breathing techniques similar to those used in yoga. Inhale with your abdomen first. Then as your breath is pulled in, inhale with your chest and shoulders. Don’t try to hold your breath, but exhale in the reverse order. Start with your shoulders and chest, and then allow your abdomen to relax at the end of the cycle. Assume a breathing rhythm that you find comfortable, but try to exhale for twice as long as you inhale . Allow your mind to focus completely on the rhythm of your breathing, and take as many breaths as necessary to feel completely relaxed. If you are already calm and focused, you may only need a few breaths to relax. But if you are tense, you will probably need many more. “WHEN YOU HAVE ACHIEVED A CALM STATE WITH A SHORTER COUNTDOWN, YOU CAN PRACTISE THIS TECHNIQUE AT ANY TIME DURING THE DAY.” Vol 2.1 people trends magazine 25 success decision making 4 26 Clear your mind You can clear your mind by acknowledging your thoughts and using visualisation. To acknowledge your thoughts, propose to yourself, “I feel totally fine and joyful about how my life is going.” Inevitably, an unresolved issue will pop into your mind to discredit this statement. When this happens, acknowledge the thought, but don’t expand on it. Simply acknowledge it and set it aside. Then say to yourself, “Besides this issue, I feel totally fine and joyful about how my life is going.” If another contradiction pops into your mind, repeat the process of acknowledging it and setting it aside. Eventually, you’ll have an imaginary stack of unresolved issues that you’ve cleared from your mind and plenty of space to devote to the issue at hand. To clear your mind with visualisation, imagine you are surrounded by a large sphere of light. Every time a thought pops into your head, put it outside the sphere. Continue doing this until you reach a state of no thoughts. 5 Charge up This step builds on your relaxed state by increasing your coherence level on the emotional scale, so that you can focus on the issue at hand. You can achieve this greater focus by recalling a time when you felt great exhilaration and satisfaction after achieving something. Perhaps you felt exhilarated after running a marathon or completing a large project. Whatever you choose, make sure it is among the most exciting and satisfying achievements in your life. Now imagine that this event is happening again, and recall all the thoughts and feelings going through your head at the time. If you were running a marathon, think about the rhythm of your feet hitting the pavement and visualise the other runners around you. If you were working on an important project, think about the calm silence in the office after everyone went home for the day, and the taste of the coffee that kept you going long into the night. Use these images to reignite your feelings of excitement, self empowerment and success. CLARITY FOR YOUR FUTURE After following these five steps, you will feel mentally and physically relaxed. Your mind will be clear, focused and ready to take on the rest of the decision-making process which I call the “Clarity State Decision Making.” Clarity state decision making is a simple yet effective process that starts with you defining the decision to be made in a one-page “decision map”. This allows you to deal effectively with emotions that might be associated with your decision, yours and those of others. You can use this information as a reference for the actual decision making. It then enables you to switch perspectives on the subject issue, in such a way that you can identify novel solutions. It also uses visualisations to deal with uncertainty that is invariably present in your decision, which prepares you to overcome potential barriers in the implementation. The process completes with helping you align with a clear choice. If done correctly, the entire process should not take more than an hour. Reaching clarity in decision making is a tremendously positive experience. It fills you with excitement and gives you the confidence to move forward. As a leader, you will be able to demonstrate your commitment to a vision and eliminate any post-decision doubts. The inability to make decisions can paralyse an entire organisation. So as a leader, you must attain clarity in the decision-making process in order to achieve success. When you practise this five-step process in every decision, it will become an instinctive part of your decision-making process over time. You will see the issues facing your organisation and your options more clearly, and become a more powerful leader as a result. For more information about clarity state decision making in Singapore, please visit www.claritageconsulting.com people trends magazine Vol 2.1 Vol 2.1 people trends magazine success people strategies THE ART OF CONNECTING WITH PEOPLE 28 Learn strategies on how to put people at ease and drawing them into conversation so that you can connect and build a relationship with them. S mall talk is greatly underrated. Most will think that it is superficial and insignificant. However, small talk is in reality the most important talk that you will ever make with a person because it determines the depth of relationship you can build with him or her. As Dr Beh Swan Gin, former Managing Director of the Singapore Economic Development Board (EDB), wisely pointed out: "The ability to start and carry on conversations with corporate heads and industry leaders the world over is what differentiates a stellar salesman from a mediocre one." Here are four simple yet powerful strategies to make a lasting impression with small talk. 1. START STRONG The key reason why people fail at small talk is because they do not know how to start strong. So here are three types of openers to get you started. people trends magazine Vol 2.1 a) Address an immediate situation The most natural way to connect with a person is to talk about the immediate situation because it is on their mind – “You look flustered. What happened?” b) Compliment the person sincerely When people feel good about themselves, they feel better about you too – “You look great in this pink dress. Where did you get it from?” c) Ask for opinion or feedback Asking for opinions allow people to express their values and thoughts, helping you to understand them better. Furthermore, people feel valued when you seek their opinions – “Who are some interesting people you have met at this event (and why?)” Notice that all the openers are open-ended, which prevents a monosyllabic reply that makes following up difficult, like “yes”, “no”, success people strategies “good” or “bad”. For the same reason, cliché questions like “How are you?” should also be avoided. 2. KEEP THEM TALKING Dale Carnegie, who wrote many books on communications, once stated that “when a person does most of the talking, he will feel that it is the best conversation he has ever had!” Hence, it pays to keep them talking. An easy way to do so is through physical attention. Robert Bolten of People Skills defines this as “listening with the whole body”. So this means leaning forward and giving eye contact to show interest. Encouraging body gestures, such as nodding and smiling, are also useful. You can also keep the conversation going by asking open-ended questions or prompting with words like “And then?”, “Really?”, “Tell me more!” This extends the conversation and makes the person more comfortable to share. 3. ADD THESE POWER SEEDS Power seeds amplify your connection with a person. a) Establish common ground fast Before you can get the person to say “I like you!”, you need to first show the person that “I (AM) like you!” Commonality breeds likeability. Hence in your conversation, you want to establish common ground as fast you can. They can be in one of the following categories: passions, challenges, values, opinions or experiences. b) Find opportunities to give When you give a person something, he is psychologically obliged to give something in return. It’s the law of reciprocity at work. Hence, find opportunities to give in your conversation. They include compliments, attention, energy, and knowledge. Giving invokes an atmosphere of sharing, making the other party more comfortable with you! 29 THE ABILITY TO START AND CARRY ON CONVERSATIONS… IS WHAT DIFFERENTIATES A STELLAR SALESMAN FROM A MEDIOCRE ONE. - Dr Beh Swan Gin, former Managing Director of the Singapore Economic Development Board (EDB). c) Show genuine care for the person People do not care much about what you have to say until you show them how much you care. Place yourself in the person’s shoes as he shares his experiences, or simply be present to him. Focus on the person, and revolve the conversation around him. He will then be more comfortable to converse freely with you. 4. IT'S NOT ABOUT YOU! Ultimately, the conversation isn't about you, but the other party. So instead of manipulating the conversation, focus on the person and be genuinely interested in him. You will be amazed how interesting someone can be if you give him a chance to be known. Let me leave you with a final tip that will win people over effortlessly. The key to unlocking your charisma isn't trying to make people feel good about you. It's about making them feel good about themselves. COMMONALITY BREEDS LIKEABILITY.” Eric Feng is a leading authority in the topic of charisma and this article is based on his 3rd book “Unlock Your Personal Charisma”. The principles shared in the book has helped him gain many unfair advantages in his career including being awarded the following titles: JCI Ten Most Outstanding Young Persons of Singapore 2012, NUS Outstanding Young Alumni 2011 and Business Week Top 25 Young Entrepreneurs of Asia 2007. For more resources to help you unlock your personal charisma, visit www.ericfeng.com Vol 2.1 people trends magazine investment wealth strategies SOCIALLY RESPONSIBLE By Tucker Gilman 30 I f you are working, you’re probably trying to save money for your future. You may want to buy a home, pay for your children’s education, or prepare for your own retirement. Perhaps your savings are in a bank or a mutual fund, or perhaps you have invested in a portfolio of stocks and bonds. If you choose your investments well, your money will earn returns that bring you closer to your goals. But, investments have more than just a financial impact on your future. If your money is in a conventional bank or mutual fund, there is a good chance that it’s being invested in companies that contribute to global warming or tropical deforestation, exploit labourers, or manufacture weapons systems. Most of us oppose such practices and vote against them, but our advocacy has little effect if we continue to support the very same practices with our investments. people trends magazine Vol 2.1 With this in mind, a growing number of people are turning to socially responsible investments (SRI). SRI investors try to consider the full impact of their investments on the world they live in. This is often called the “triple bottom line” approach, because it evaluates not only the financial but also the social and environmental return of each investment. In this way, SRI investors not only make profits, but also help to create a better world in which to spend the money they have earned. Socially responsible investments can take several different forms. The oldest and most popular form of SRI is called “negative screening”. A negative screen investor excludes unethical products or practices from his portfolio. This practice has been around since at least the mid-1700s, when various religious groups forbade members to invest in slave trade, alcohol production, or industries like leather tanning where toxic chemicals routinely made employees ill. Today, negative screening has grown in scope, and in many countries you can find negative screen mutual funds or managed portfolios that take into consideration specific issues like gender equality. They may also exercise a broad range of screens based on environmental practices, human rights and corporate governance. A newer and rapidly growing form of SRI is called “positive screening”. Rather than simply avoiding businesses they consider to be unethical, positive screen investors seek out companies with favourable social or environmental impact. There are positive screen funds that specialise in industries such as renewable energy, clean water technology and healthcare, as well as funds that focus on companies with excellent environmental records or sustainable product life cycles. investment wealth strategies INVESTMENTS 31 A third form of SRI, and one that is becoming increasingly popular among professional investment managers, is sometimes called the “best practices” approach. Best practices investors seek out companies in each industry with the best social and environmental records. By making capital more available to such companies, this group believes it will encourage business managers to be more competitive in terms of social and environmental responsibility in their respective fields. Finally, the newest direction in SRI is called “participatory investment”. Participatory investors acknowledge that businesses are complex entities and that it may be impossible to establish a single set of screening criteria that are appropriate for all investments. Thus, these groups of investors screen investments on a case-by-case basis. When the manager of a participatory investment portfolio identifies an investment opportunity, he summarises the financial and ethical issues surrounding the investment, and submits the information to the portfolio’s shareholders for approval. Some participatory investors vote on every investment proposed for their portfolio, while others vote only on issues that they believe to be of particular importance. Participatory investment portfolios grow to reflect the values of their shareholders, and new investors often find it most practical to carefully select organisations with established values similar to their own. In addition to screening, investment managers are increasingly including shareholder activism among the tools of SRI. Activist investors recognise that shareholders are the legal owners of a publicly traded company, and that a company’s officers are really just employees of the shareholders. Activist investors may negotiate with a company’s management for changes to the policies or practices, and if negotiations fail, they may introduce proposals for a vote by the shareholders at the next annual meeting. Shareholder activism can be expensive and time consuming for individual investors, but NGOs and professional SRI managers have partnered to use the technique with great success. For example, after negotiations with activist investors, PepsiCo agreed to increase its global recycling efforts, Emerson Electric ended discriminatory hiring practices, and US conglomerate Proctor & Gamble agreed to begin marketing fair trade coffee. Activist investment as well as the four forms of SRI screening mentioned earlier, together represent one of the fastest growing segments of the global financial marketplace. In fact, from 1995 to 2007, funds under socially responsible management grew from US$639 billion to more than US$2.71 trillion globally. Today, more than 10% of all funds in managed portfolios worldwide are under some level of socially responsible management. Historically, one major obstacle that has prevented individual investors from adopting SRI is the perception that socially responsible investments offer lower returns than conventional ones. SRI investors exclude certain investments on the basis of environmental or social reasons rather than strictly financial grounds – which gives them fewer potential investments to choose from. Vol 2.1 people trends magazine investment wealth strategies 32 “SRI INVESTORS NOT ONLY MAKE PROFITS, BUT ALSO HELP TO CREATE A BETTER WORLD IN WHICH ONE CAN SPEND THE MONEY THEY HAVE EARNED.” The mainstream assumes that SRI investors must be missing out on many more lucrative investment opportunities, so returns on SRI portfolios should be lower than on unscreened portfolios. However, in this case, the evidence suggests that such an assumption is not correct. In fact, in 20 academic studies on corporate social and environmental responsibility published between 1995 and 2006, 10 found that social and environmental responsibility were positively correlated with performance, while only three suggested a negative relationship. Moreover, SRI portfolios have not been shown to be more volatile than unscreened portfolios. Every investor should choose his or her investments carefully, but to date there is no evidence that SRI investors should expect their investments to be less safe or less profitable than their conventional counterparts. The strong performance of SRI portfolios has surprised advocates of conventional investment, but to SRI investors the results make perfect sense. As an increasing number of governments worldwide begin to implement and enforce stronger environmental regulations, businesses are being forced to internalise the costs of pollution and environmental degradation that they could previously ignore. Cleaner businesses are beginning to operate at an advantage. Businesses with fair employment practices have healthier, happier and more productive employees, and so are less prone to labour disruptions and litigation. Perhaps the most important of all is the simple issue of management integrity. If a company’s management team is willing to cheat their employees and their community in order to increase their profits, investors have every reason to believe that the same management will someday cheat them as well. It just isn’t good business to loan money to someone you can’t trust. Investors new to SRI often wonder how they can find out if people trends magazine Vol 2.1 their portfolios are socially responsible. Unfortunately, there is no shortcut. Whether an investment is ethical or not may depend very much on the person to whom it belongs. For example, some investors who are concerned about global warming choose not to invest in companies that generate electricity using fossil fuels. Others may be willing to invest in companies that use fossil fuel generators, only if those companies have also made significant commitments to expanding their use of renewable energy. The approaches are different, but neither is clearly right or wrong. The only way to be sure your portfolio reflects your values is to know the businesses you have invested in, and what those businesses do. If your investment is in a managed portfolio or mutual fund, you should be sure that the values of your investment manager match your own. Feel free to ask questions, and expect to get answers. After all, you wouldn’t hire an employee who refused to tell you what he or she was doing on the job. Your investment manager is your employee in this case, and if he is too busy to answer your questions, then he is also too busy to manage your money. The manner in which we save money may be one of the most important ways we affect the world we live in. For this reason, more and more people are deciding that SRI is the right investment option for them. In the end, our decisions about SRI are really decisions about our quality of life. After all, investment isn’t just about money. It is about the way we and our loved ones will live in the future. Every one of us hopes to live in a world with less war, where people are healthy and fairly treated, and where we can enjoy the diverse beauty of nature and human cultures. Having more money to spend will be a poor reward if we destroy the things we value to get it. investment wealth strategies 33 Vol 2.1 people trends magazine We Wear Many Hats To Do One Job In today’s workplace, it’s not uncommon for employees to wear many hats. They can be a team lead, project manager, problem solver, coach, mentor, collaborator and more. To excel in these roles, it is crucial that they are able to manage themselves and harness the potential of their co-workers. Take the step to develop your organisation’s capabilities through Leadership and People Management (LPM) Workforce Skills Qualifications (WSQ) training programmes. Singaporeans and Permanent Residents are eligible for course fee funding of up to 70%. For more information, please contact our Programme Partners: CAPELLE ACADEMY 6325 4982 www.capelleacademy.com MENDAKI SENSE 6478 3100 www.mendaki-sense.com.sg SNEF 6827 6927 www.sgemployers.com KAPLAN PROFESSIONAL 6309 5738 www.kaplan.com.sg/professional SERAPHCORP INSTITUTE 6468 4113 www.seraphcorp.net TRAINING VISION INSTITUTE 6325 1068 www.trainingvision.com.sg people trends magazine Vol 2.1 Group Planner Strategist Technical Officer Team Leader Coach Project Manager Vol 2.1 people trends magazine success people financial management 36 LIVING A DEBT FREE LIFE With increasing financial commitments in our lives, managing debts has become the stressful order of the day for many today. Tan Huey Min provides some valuable lifelong tips in wise money management for a future of financial freedom. D ebt Management is hardly something that people would read about in their free time, for those without debt problems, this topic appears to be dull and unattractive. For people saddled with debts, many are often clouded by the misperception that they are able to manage these liabilities. Some are also too burdened by their debt problems that they shun from broaching the subject. Nevertheless, with financial debts as one of the major contributors of mental and emotional stress nowadays, it is hard to brush the harsh realities of this subject under the carpet. So how can one learn to manage his finances in a wise and most stress-free manner? Managing debt basically includes managing one’s purchasing behaviour in relation to his income and expenses. As adults, we often believe that we have a control over our behaviour and with a sound knowledge of our income and expenses, managing our finances sure doesn't sound too difficult. So, one may ask, what’s the big fuss over managing one’s purchasing behaviour and budget? people trends magazine Vol 2.1 Let’s take a look at the credit card scene in Singapore. As of May 2009, 37% of 1.123 million individual credit cardholders were revolvers, meaning about four in ten credit cardholders did not make full payment of their credit card bills every month, according to reports from the Credit Bureau Singapore. Now, perhaps we may wonder why these people choose to pay an ‘additional’ 24% on top of the price of the goods and services they buy? For example, why do some choose to pay $124 for an item that costs $100? Advertisers in the media frequently tell us “we deserve the good life” or “the item is a good bargain”. Or sometimes, we spot items that appeal to our emotions and self-worth, and shortly after, we forget about our rationale, values and bank balances. For most of us, it can be quite a challenge to refrain from buying things that make us feel good or present as really good bargains. Indeed, there is nothing wrong in 'retail therapy' buying things that satisfy us or are good deals. However, in doing so, the real question we should ask ourselves is, "Do success financial management "DUE EFFORT IS REQUIRED TO DISCHARGE DEBTS, WHICH ENTAILS EXERCISING SELFCONTROL OVER OUR BUYING BEHAVIOUR AND DILIGENCE IN MANAGING OUR INCOME AND EXPENSES" we buy because we simply need the item, or more so, at the same time, we buy the item to serve our ‘wants’ or desires that may not be necessary?” For example, we certainly need a roof over our heads, and for that, perhaps a three-room flat already meets our need, while a four-room flat falls comfortably within our budget. However, we decide that we ‘want’ to buy a bigger flat to enjoy the greater space, and at the same time, own a home that reflects our ‘worth’, so we ultimately settle for a five-room flat. Such buying behaviour – focusing on the ‘wants’ – could potentially lead us into financial trouble. On the other hand, buying a ‘want’ need not get us into money trouble if we are managing our income and expenses correctly. The ‘correctly’ managed budget is one where our expenses fall within our income. In short, what goes out (expenditure) is less than what comes in (income). For example, if one takes home $3,000 a month, his monthly expenses should be up to $3,000 or less. We need to understand the fact that having a new credit card may not necessarily equate to a pay increment. It only means that we can use a bank, or multiple banks’ money at a price. Often times, people who go on a bank’s credit forget that they are not using their own money. Without a doubt, the credit card belongs to them, but the money is the bank’s, and they will ultimately have to pay a price for using it, when they do not make full payment of the outstanding stated in the bills by the due date. Some may argue that they are making their credit card payments. But if what they pay only amounts to the minimum monthly payment - 3% of the outstanding or a minimum sum, so long as one is not paying the full outstanding amount, interest will still be charged. Chances are, without proper control of our buying behaviour, more new charges will be added to the card. Coupled with an ignorance of our income and expenses, the amount we owe to the bank will likely grow bigger. If we still do not take control, things will simply get out of hand and we will be saddled with debts. As expected, due effort is required to discharge debts, which entails exercising self-control over our buying behaviour and diligence in managing our income and expenses, i.e. an effort that requires discipline and lifestyle adjustments. Hence, one needs to ask himself, “Am I determined to pay off my debts?” Once a person has made up his mind to clear his debts, he is on the right track to taking steps to materialise his intention. Five steps towards writing off debts: Stop using the credit facilities immediately One effective way is to leave home without the cards. This practice cuts off our access to credit to purchase items that we do not have cash to pay for. In return, it prevents us from buying items that we do not really need. Draw up a list of all creditors and the amount owed Have a column that lists down all creditors, followed by another column that states the outstanding balance owed to each respective creditor. The third column is for the minimum monthly payment required for a particular creditor, and a final column is for remarks. This will help us get a clearer overall picture of what we owe and how much we need to pay consecutively. Use available funds to make repayment Use funds from, for instance, the sale of shares or fixed deposits to pay off debts. The interest earned from fixed deposit currently is less than 1%. However, the interest charged for outstanding balance on credit cards is 24%. Thus, it makes economic sense to pay off some, if not all our debts, before we start saving again. Draw up a budget For simplicity here, we assume that one does not have a 13th month salary or bonus. First, we need to list all the items we need to pay every month (eg. phone bills, meals at work), every quarter/half yearly/yearly (eg. road tax, children’s school textbooks) and at irregular intervals (eg. birthday treats, doctor visits). Estimate the amount that we are likely to spend for the various items. For items that are paid less than once a month, we should divide the amount accordingly, such as dividing by 12 if the amount is paid once a year. In short, break the total sum into a monthly Vol 2.1 people trends magazine 37 success financial management 38 figure. This is to ensure that we set aside and save up the funds for items that need to be paid on an irregular basis or less frequently. Most importantly, we need to ensure that the total monthly expenses are less than our total monthly income. With the available surplus (income – expenses), it must be sufficient to pay for the monthly repayment amount for debts. If not, one needs to make adjustment to the expenses by reducing consumption and/or improving income. Adopt a strategy One good strategy is not to use any extra credit until the existing debt is cleared off. Another useful strategy to expedite the process of repayment is to make an effort to make higher payments than the minimum monthly amount required. For example, if the current minimum monthly payment for the outstanding on a credit card is $150, try to pay an additional $50 or more if possible. Otherwise, an additional $5 or $10 could also help. After one debt is cleared, use the same amount the following month to top up payment for another debt that is still outstanding and so on, until all the debts are settled. With the above 5-step process, one can effectively and efficiently pay off his debts and become debt-free again! people trends magazine Vol 2.1 A Debtor’s Success Story Let’s look at a real case study of a middle- limits, he would apply for new credit facilities or aged debtor who managed to discharge all do balance transfers to roll over his balances. his debts with an adjustment in lifestyle and Finally, he could no longer handle his conscientious budgeting. minimum monthly payments, and he decided Alan, in his late 30s, is married with three children. He works as a manager and takes home close to $6,000 per month. However, to heed his creditor’s advice to seek assistance from Credit Counselling Singapore (CCS). With determination, Alan as advised by over the years, he has chalked up unpaid debts CCS, overhauled his unhealthy financial of $180,000 which he owes to nine creditors. lifestyle. He let go of his car, reduced expenses The main reasons cited for his debts on eating out, frivolous spending on branded include the renovation of his current goods and stopped his children’s enrichment private condo, maintaining a car since his courses so as to trim his expenses. late twenties, spending on additional car By tightening his belt considerably, Alan accessories, buying branded goods and was able to set aside a constant sum of $3,200 toys, frequently eating out at restaurants, every month to fulfill all monthly installments and sending children to various enrichment to his creditors. Eventually, with such a courses without proper budgeting. consistency, he managed to clear all his debts In the past, whenever he hit his credit successfully. Tan Huey Min previously worked with The Association of Banks in Singapore before she joined Temasek Polytechnic as a lecturer. With her experience, she started as a volunteer and is now a pioneer credit counsellor of Credit Counselling Singapore (CCS). She currently oversees the counselling and educational activities of CCS. advertorial people trends magazine SEPT-OCT 2009 Vol 2.1 people trends magazine lifestyle travel experiences 40 KAZAKHSTAN: THE HOME OF DREAMS people trends magazine Vol 2.1 lifestyle travel experiences 5 A transcontinental country in Central Asia, Kazakhstan is the biggest landlocked country by land area and the ninth largest country in the world. What the country lacks in sea coastline and maritime life, it makes up in rich cultures and unique landscapes. Four times bigger than France in terms of land area, Kazakhstan’s diverse terrains are home to expanses of beautiful deserts, serene lakes, and magnificent mountain ranges. Experience a historical land enriched by the history of the Khans along the Silk Road, while reveling in a modernistic country where rockets are launched into space. A visit to Kazakhstan may include the following places of interest: 1 1. The Singing Sand, Altyn-Emel National Park In the depths of Kazakhstan, the sand sings praise to the wonders of the land. The songs of the Singing Sand or the Singing Barkhan are created by a natural phenomenon – under favourable conditions, the wind that blows into the sand will produce a variety of sounds such as whistling, booming, humming and vibrating. 2. Astana Capital of Kazakhstan since 1997, Astana is the second largest city in the country. President Nursultan Nazarbayev holds office here, in the Ak Orda Presidential Palace and the Supreme Court Building. Also not to be missed as part of Astana’s modern skyline are the Pyramid of Peace, Khan Shatyr Entertainment Centre, and the symbol of the capital city, the Bayterek Tower. 3. Baikonur Cosmodrome (Tyuratam) Baikonur Cosmodrome is the world’s first and largest operational space launch facility that lays claim as the birthplace of the world’s first satellite. With an operational schedule with numerous commercial, military and scientific missions being launched annually, tourists are only allowed to visit the facility on guided tours. 4. Aksu-Zhabagly Nature Reserve, Tulkibas District Aksu-Zhabagly is the oldest nature reserve in Central Asia located near Tulkibas city in Southern Kazakhstan. It is part of the West Tian Shan mountain range that is shared between Kazakhstan, Kyrgyzstan, Uzbekistan, China and Mongolia. Host to a rich variety of flora and fauna, including 238 species of birds and 42 species of mammals, some of them endangered – such as the Egyptian vulture, berkut, arkhar, paradise flycatcher, snow leopard, and the Central Asian lynx – the reserve is a must visit for nature lovers. 5. Kolsai Lakes Kolsai or Kolsay Lakes are a series of three alpines lakes surrounded by colossal cliffs and mountains with snowy caps and wooded slopes. Six hours drive away from Almaty, the Lakes are Vol 2.1 people trends magazine 41 lifestyle travel experiences 3 perfect for a relaxing getaway for camping, hiking and trekking, horseback riding, and fishing. 42 6. Panfilov Park – Heroes Memorial Park, Almaty Panfilov Park was built in remembrance of the Panfilov battalion that perished during the Second World War. An eternal flame commemorating the fallen heroes of the Civil War and WWII burns in front of the giant black monument for soldiers from all 15 Soviet republics. Another limelight of the park is the Ascension Cathedral or Zenkov Cathedral. Built in the late 19th century, it is the second tallest wooden building in the world standing at a height of 50 metres. 7. Zelyony Bazaar (the Green Market) Expect to taste an explosion of flavours at the Green Bazaar that sprawls along the side streets and alleyways of colourful Almaty. Stalls offering tantalising delicacies such as fruits and nuts from the country’s fertile plains, traditional cheeses, smoked horse meat, and other popular Kazak foods will offer the traveller a memorable adventure through culinary pleasures. Many cafes in the market also serve manti, a steamed spicy minced lamb and dough served with butter and sour cream. Wash the food down with some local beverages like koumiss (fermented mare’s milk) or shubat (camel’s milk). 8. Akyrtas, Zhambyl region Akyrtas is one of the most mysterious monuments in Kazakhstan. Deemed by some as the third point of the Bermuda Triangle, Akyrtas is an unfinished palace complex of red sandstone that archaeologists discovered. No records of its creator or builder, why it was built or why it was left incomplete was ever found. Some say that the Arabs constructed it to serve the purpose of a fortress, while others are convinced that it is the last palace of Alexander the Great. Recent theories even suggest a geographical connection with the Egyptian pyramids. 9. Borovoe Lake and Park, Zerendy region Located between Astana and Kokshetau, among the lifeless steppe, is a natural oasis named Borovoe. The name is taken on by both the lake in the oasis and the national park of BorovoeKokshetau. The locals call it the ‘Kazakhstani Switzerland’ because the lake has crystal-clear bluish water surrounded by picturesque mountain cliffs. 10. Sauran City and Fortress, Kyzylorda region Sauran Fortress bears a likeness to the legendary city of Troy with its seven protective walls. Situated in the desert, 40 km northwest from Turkestan City of Southern Kazakhstan, Sauran was a medieval city on the path of the Silk Road. At its height of glory, it was a city ahead of its time, boasting underground water canals, a mosque and a huge marketplace. Today, adventurers and antiquity enthusiasts can still romanticise and keep Sauran’s history alive in imagination as they walk among the ruins of the city. people trends magazine Vol 2.1 "BAIKONUR COSMODROME IS THE WORLD’S FIRST AND LARGEST OPERATIONAL SPACE LAUNCH FACILITY THAT LAYS CLAIM AS THE BIRTHPLACE OF THE WORLD’S FIRST SATELLITE. 6 C M Y CM MY CY CMY K Vol 2.1 people trends magazine SHRI. HR And Business Intelligence For Professionals. As the only national professional body for HR practitioners in Singapore, SHRI awakens the richest potentials in people. SHRI offers a range of workshops for students and working professionals in HR and business fields. We also help large corporations and SMEs achieve their business goals with our customised in-house training and consultancy service. Choose what makes business sense. Choose SHRI. Public Workshops Participate in our diverse range of workshops, from human resource development, communications to customer service. You will get to brainstorm and share ideas with our qualified and experienced professionals, as well as gain new skill-set and relevant business intelligence in your chosen field. Customised In-house Training and Consultancy Consult our experts and let us customise training for you to meet your specific business needs. SHRI offers integrated and holistic training solutions that power up your manpower capabilities. Our consultants can also help you acheive your key business goals to increase profit, value, development and well-being of your organisations. Contact us today! Call +65 6438 0012 or email enquiries@shri.org.sg for more information. w ww.shri.org.sg Be a Member of SHRI HR Accreditation people trends magazine Vol 2.1 membership@shri.org.sg www.shri.org.sg/_hr_accreditation.asp Singapore HR Awards www.shri.org.sg/hrawards Singapore HR Congress www.shri.org.sg/hrcongress success work & life A BALANCE IN WORK & LIFE 45 Work-Life Balance is not simply about flexible working hours. At the core of effective work-life balance is choice – personal choice. Learn a simple model that can help regain balance in your life. By Fiona O’ Shaughnessy SUCCESSFUL GOVERNMENT INITIATIVES he Ministry of Community Development, Youth and Sports (MCYS) realised it faced some serious challenges in the late 1990s, with the dramatically falling birth rate that threatened the country’s future. This was partly attributed to the lack of a work-life balance in Singapore then. A survey carried out by MCYS in 2004 found that while four out of five respondents thought three-child families would be ideal, realistically, many intended to have only two children. The main reasons cited for this discrepancy were lack of time, energy and money. T Vol 2.1 people trends magazine success work & life 46 Hence, MCYS formed the Work-Life Unit in September 2000 to encourage employers to create worklife harmony in their workplaces. The unit believed that this could be achieved by the following: Allowing employees to address issues like the constant juggling of time and energy; Giving workers more time to spend with their families; Providing singles more opportunities to socialise, get married and have families. What other countries, like the United States and Canada, find outstanding about work-life harmony efforts here, is how the Work-Life Unit rallied around to support the initiative. Using a multi-pronged strategy, the unit: Organised over 160 seminars and sharing sessions, reaching out to more than 12,000 participants (as of 2006); Created the Singapore Family Friendly Employer Award, a biennial award given to pro-family employers who successfully help employees manage work, family and personal commitments; Regularly gathered these award winners to form The Employer Alliance on Work and Family, where they people trends magazine Vol 2.1 shared their best practices with others. These programmes proved successful in their evaluation surveys. The Singaporeans who participated, particularly women, felt that arrangements like parttime work and flexible working hours helped them cope effectively with work and family commitments, according to deputy director of the Work-Life Unit, Gracie Wee, in a 2004 article about Promoting WorkLife Harmony in Singapore. This was unlike the situation five years ago, when there was not as much work flexibility. Then, many women were made to choose between work and family, and often, it was their careers that won. With the success of these initiatives, MCYS was awarded the Work-Life Innovative Excellence Award in February 2005 by the U.S.-based Alliance for WorkLife Progress (AWLP), making them the first institution outside the United States to win. A Matter of Choice Work-life balance is not simply about flexible working hours. At the core of effective work-life balance is choice – personal choice. Since I became self-employed in 2005, I have been success work & life working longer hours than ever. My weekends are reduced to a single day and I often stay up till the wee hours of the morning to get proposals out in time – but this is a choice I willingly make. What is key here is the concept of enjoyment. I feel that I have an effective work-life balance because the work itself is interesting to me, and I actively choose to work longer hours since I like the challenge. Hence, the work satisfies my needs for both Achievement and Enjoyment. A Model for Regaining Balance WorkLifeBalance.com provides a model I find very useful to remind myself of my priorities whenever I make choices. FRIENDS FAMILY Achievement Achievement Enjoyment Enjoyment WORK SELF Achievement Achievement Enjoyment Enjoyment “WORK-LIFE BALANCE IS NOT SIMPLY ABOUT FLEXIBLE WORKING HOURS. AT THE CORE OF EFFECTIVE WORKLIFE BALANCE IS CHOICE – PERSONAL CHOICE.” 47 It defines Achievement and Enjoyment as the front and back of the coin of value in our lives – in other words, we can’t have one without the other. Living a one-sided life is why so many “successful” people are not happy, or not nearly as happy as they should be. By using this model, we can avoid the “as soon as” trap, illustrated in some examples here. “I’ll exercise more as soon as I finish this quarter!” “I’ll travel as soon as I retire!” “I’ll spend more time with the kids as soon as I finish the ironing!” The trick then is to make sure we have both Achievement and Enjoyment in all four quadrants of our daily lives. As the great John Lennon once sang, “Life is what happens when you are busy making plans.” The responsibility for a work-life balance lies with both employers and employees. Employers need to provide the appropriate conditions for their employees to handle the needs of all four quadrants of their lives. However, employees too, have the ability to make choices, and can choose to view work as an enriching and enjoyable part of their life, by focusing on the positive aspects of their work! Vol 2.1 people trends magazine people trends magazine Vol 2.1 Singapore Are You Ready to be a Socially Responsible Company? Corporate social responsibility goes beyond philanthropy. Increasingly, companies are viewing it as an investment in their future. It is an effective talent attraction and retention tool – more people want to work for a brand that is seen to do good. Not only that, it generates goodwill among consumers, increasing customer loyalty and building competitive advantage. Over the past six decades, World Vision has developed strategic alliances with like-minded corporate partners to bring help and hope to needy children around the world. Our partners represent an increasing number of companies that recognise their power to influence and effect change for the better. freely in their running around m na et Vi in n re n Vietnam. Happy Feet! Child oto by World Visio Ph s. oe sh s™ oc new Cr Partner with us in the fight against poverty. Help us make this world a better place for all. A father able to prov ide a drink of clean wa ter to his children with help from Proc ter & Gamble and W or ld Vision. Photo by World Vision Myanm ar. To find out how you can become a World Vision corporate partner, contact us at (65) 6221 1040 corporate@worldvision.org.sg World Vision is a Christian relief, development and advocacy organisation dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice.