oem guide tosuccess

Transcription

oem guide tosuccess

System Builder
OEM GUIDE TO SUCCESS
IN A CHANGING LANDSCAPE
Table of Content
EMERGING PRODUCTS
Emerging Products in the OEM Market
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VENDOR PROGRAMS
OEM Vendor Programs
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DOING SMART BUSINESS
Small Business Server 2008
Extreme Quad-Core Processor
Video Security Systems
Label Nirvana
Break the 24-hour Battery Life Barrier
FreeAgent™ External Hard Drives
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7
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LINE CARDS
SYNNEX Vendors
SYNNEX CE Vendors by Category
Appliances, Communications, Mobile & Security
Audio, Video & Gaming
Computer Accessories
Imaging and Printing
Media and Miscellaneous
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CONSUMER ELECTRONICS
Diversify and Grow with CE Opportunities From SYNNEX
SYNNEX CE Products
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Terms and Conditions
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© 2008 SYNNEX Canada Limited/SYNNEX Canada Limiteé. SYNNEX and the SYNNEX logo are trademarks of SYNNEX Corporation or one of its subsidiaries and
should be treated as such. All rights reserved. Other brands and products are trademarks or registered trademarks of their respective holders. Although every effort
has been made to ensure accuracy, SYNNEX assumes no liability for errors or omissions. If you no longer wish to receive any promotional pieces from SYNNEX, call
1-800-268-1220. Please have your account number available for reference. 1108
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OEM GUIDE
Contact SYNNEX to order today! 1-800-268-1220 www.synnex.ca
Harvesting New Business in a
Changing Landscape
Some industry observers believe that today’s PC
market has “matured,” and offers little growth
opportunity. At SYNNEX, we don’t see it that way. We
believe that the traditional business-oriented view
of our PC market overlooks the rapid convergence
of personal computing with new consumer-oriented
technologies and products, including consumer
electronics, home entertainment, home automation,
home security, video surveillance, and many more.
This is where our future growth will come—and
where System Builders will find a goldmine of
opportunity.
The convergence of consumer electronics,
communications, and personal computing has
already occurred. Today, you can surf the Web on
your television, or watch television on your PC. You
can browse the Internet while talking on the phone,
or actually replace your home phone by using
computer-based Internet telephony. PC networking
technology is driving another wave of integration.
Play digital music, video, and movies on your PC, or
stream them to your home entertainment system.
Control lights, thermostat, and appliances with PCbased home automation products, and make your
home safer with PC-based security systems and
webcam video surveillance monitoring.
Businesses are also moving consumer electronics
products and technologies into the workplace,
using big-screen TVs and camcorders for business
presentations and video conferencing, and digital
signage and home theatre systems for advertising
and promotion. SYNNEX is at the forefront of this
integration, enabling System Builders to sell, install,
and service a wide array of products from well-known
brands including HP, Logitech, Seagate, and many
others. This opens many new opportunities to add
value, including helping businesses integrate these
new technologies into their daily operations.
The breadth and depth of the new CE products from
SYNNEX merits a special section in this guide. Look
for the SYNNEX Consumer Electronics Line Cards
featuring these products organized by product
category, and read the article about how SYNNEX
is responding to your changing business landscape
with a firm commitment to helping you grow your
business. Offering both PC and CE products gives
System Builders the competitive edge of delivering
personalized setup, installation, configuration, and
support services to your clients—and delivering a
boost to your bottom line.
A new SYNNEX Configuration Services website will
be soon available to help System Builders quickly
and easily expedite orders. With the most powerful
and easy-to-use website of its kind in the entire
country, the SYNNEX Configuration Services enables
your business to offer your customers top-quality
PC systems at a competitive market price—fullyassembled, pre-configured, operation-tested, and
serialized—without the expense of maintaining inhouse expertise and manufacturing facilities.
You demanded a tier-one distributor that provides
value-add services beyond just “pick, pack, and ship.”
You wanted new ways to sustain and grow your
business, with new products hot new CE products
and technologies. And SYNNEX is delivering. Creating
new opportunities. Opening new markets, and
serving new customers. SYNNEX enables you to
deliver more business value at lower cost—and keep
more satisfied customers for long-term profitable
success.
SYNNEX delivers the distribution strength your
business needs, yet maintains the personal touch of
a smaller company. How do we do this? Delivering
big-company capabilities with a focus on customer
service. Maintaining these closer and stronger “smallcompany” relationships with you is the driving force
behind our mutual success. We strive to do better for
you and deliver what you need, when you need it.
I thank our valued customers and vendors for
partnering with SYNNEX and enabling us to be the
second-largest IT distributor in Canada. The SYNNEX
team wishes you all the greatest success in 2009.
Thank you for making SYNNEX part of your future.
Sincerely yours,
Dan Joyce, Director, Sales OEM
SYNNEX Canada
P.S. My door is always open! If you have ideas or suggestions on
things we could do together to grow the business, drop me an
e-mail at danj@SYNNEX.com. Looking forward to hearing from you
soon. — Dan
Contact SYNNEX to order today! 1-800-268-1220 www.synnex.ca OEM GUIDE
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It really is about you!
Start earning SYNNEX Rewards dollars
today and treat yourself!
Purchase from participating SYNNEX manufacturers and earn cash incentives and prizes with the
SYNNEX Rewards Program. —Collect dollars on your SYNNEX Rewards card, redeemable at
more than 90 leading retailers across Canada.
Not enrolled yet? Register now at www.synnex.ca Start collecting SYNNEX Reward dollars today.
1-800-268-1220 www.synnex.ca
© 2008 SYNNEX Canada Limited. SYNNEX and the SYNNEX logo are trademarks of SYNNEX Corporation or one of its
subsidiaries and should be treated as such. All rights reserved. Other brands and products are trademarks or registered
trademarks of their respective holders. Although every effort has been made to ensure accuracy, SYNNEX assumes no
liability for errors or omissions. Programs are subject to change without notice and may not be exactly as described.
SYNNEX reserves the right to adjust any award program.
FEATURE ARTICLE
Looking to expand your range of solutions?
Small Business Server 2008 – Available for Sale
November 12th, 2008
Windows Small Business Server 2008 is a reliable,
affordable, all-in-one solution, whether as a first server
or as a migration server for small businesses with an
existing network. It delivers multiple key technologies
in an integrated fashion, making it easier to deploy,
administer and manage. It also helps in keeping small
business’ data and systems highly secure – including
e-mail and documents - from malicious attacks,
disasters, or technology failures. Windows Small
Business Server 2008 increases productivity through
anytime, anywhere access – for employees or partners to business information regardless of their location.
Windows Small Business Server makes it easier
for partners to deliver value to customers through
simplified installation, administration and mitigated
costs. For partners, Windows Small Business Server
2008 paves the way for short and long-term revenue
opportunities; highlighting new tools for simplifying
installation, administration and management—for
example, the single administration console, improved
remote management capabilities—which enable
partners to serve customers with greater efficiency
while increasing their profit margins.
Deliver business value, become a trusted advisor:
• Provide affordable infrastructure that frees up
time and money for you to deliver higher-margin,
value-added services such as e-mail/messaging
customization, intranet customization and
collaboration solutions, and desktop deployment
solutions.
• Benefit from the extensive partner community
including companies who can partner with you to
drive additional revenue.
SUMMARY: WHAT’S NEW IN WINDOWS SMALL
BUSINESS SERVER 2008?
• Streamlined deployment
• Full versions of the latest editions of included SKUs,
including Windows Server 2008 and Exchange
Server 2007
• Improved server backup capabilities
• Improved, task-based management console
• Integration with Office Live Small Business
• Premium Edition (designed to run on a second
server) now includes SQL Server 2008 Standard
Edition and a second copy of Windows Server 2008
For more information: http://www.microsoft.com/sbs/
en/us/default.aspx
Windows Small Business Server 2008 affords Partners
with the means to provide:
A secure, reliable platform, priced for small businesses:
• Enable customers to meet today’s needs and
tomorrow’s growth.
• Deliver latest, full versions of component
technologies at value price.
• Provide advanced support for line-of-business
applications.
Support more customers, more efficiently:
• Manage customer networks anytime using remote
management tools.
• Manage more customers, more efficiently, in less
time, because of the centralized management
interface.
• Spend more time delivering value-added services
because of the streamlined administration console.
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Untouchable
desktop
performance1 for
extreme gaming
and multimedia.
Conquer the world of extreme gaming and
advanced multimedia with the untouchable
quad-core desktop performance and other
worldly graphics performance of the new
Intel® Core™2 Extreme desktop processor
with hafnium-based circuitry design. With
four processing cores and innovative features
like Intel® Wide Dynamic Execution, the Intel®
Core™2 Extreme desktop processor rips through
demanding applications like creating multimedia
and 3D content significantly faster than previous
generations of Intel processors.
You can shift your 3D gaming into overdrive
with a quad-core architecture, a feature that
gives you unrivaled realism and responsiveness.1
You’ll get dramatically smoother performance
by distributing artificial intelligence, physics and
rendering across four hardware cores, and with
new hafnium-infused circuitry design enabling
greater performance and efficiency, you’ll have
plenty left over to conquer the next generation
of gaming innovation. Plus, with the industry’s
FEATURE ARTICLE
Intel® Core™2 Extreme
Quad-Core Processor
best desktop processor for multimedia in your
PC, you’ll be able to dive into the world of highly
threaded applications like never before.
The Intel® Core™2 Extreme desktop processor
gives you quad-core power for running multiple
media streams and high-definition threads, as
well as throughput-enhancing features designed
to make quick work of computing intensive tasks.
Intel® HD Boost 2 delivers dramatically higher
performance for demanding applications like
video compression; while advanced hafniuminfused circuitry design and 12 MB of cache give
you more speed for applications such as photo
editing, retouching and publishing.
For more information, visit the Intel Web site:
www.intel.com/products/desktop/processors
Performance based on select industry benchmarks,
game titles and multimedia creation applications. Actual
performance may vary.
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PRODUCTS
BlackArmor™ - The world’s first safe
portable hard drive
May 2008: An external hard drive belonging to CollegeInvest, a division of
the Colorado Dept. of Higher Education, disappears during a move to new
offices.
The drive, which has not been recovered, contained financial and
scholarship information, along with names, addresses, and Social Security
numbers for 200,000 clients, including CollegeInvest’s entire roster of
student-loan recipients.
This is one incident of laptop theft, many similar incidents have been
reported, averaging $4.8 million per breach. The Seagate BlackArmor™ selfencrypting storage solution is a pocket-size portable hard drive created to
provide safe, secure transport of sensitive data.
The BlackArmor offers government-grade protection against unauthorized
access through Seagate Secure™ hardware-based full disk encryption
technology.
Full disk encryption uses a key to encrypt everything on the drive, including
temporary files as opposed to encrypting individual files which leaves
temporary files, which are created by nearly every software application,
vulnerable.
BlackArmor™ – Always encrypted secure portable storage.
Not Quite Ready to Move to Windows
Server® 2008?
Purchase - Windows Server 2008
Deploy - Windows Server 2003R2/2003/2000
Move up to - Windows Server 2008 - When you’re ready
Windows Server 2008 downgrade rights are available via OEM license.
Microsoft grants the rights to use any prior version of Windows Server 2008,
regardless of which channel was used to acquire the license. As long as the
customer has the media and Product Key from an earlier corresponding
license, Windows Server 2008 can be downgraded to use or access 2003 R2,
2003, or 2000 versions of server software.
For more information on downgrade rights visit
www.microsoft.com/windowsserver2008/en/us/downgrade-rights.aspx
*It is the customer’s responsibility to provide media & Product Key. Windows Server 2008 COA must be affixed to new hardware. **For assistance with activation call the Microsoft Activation Center 1-888352-7140, select the “Windows” option and tell the agent that you want
to activate under the Windows Server 2008 OEM downgrade rights. If any
issues arise, contact Michael Ryan: i-mryan@microsoft.com
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OEM GUIDE
PRODUCTS
Intel® Core™2 Extreme Processor
The Intel® Core™2 Extreme processor is the world’s first quad-core desktop
processor, delivering the latest in cutting-edge processor technology
and unprecedented performance across a wide range of applications
and benchmarks. The new Intel Core 2 Extreme processors QX9000 series
are based on the industry-leading 45nm manufacturing technology,
providing another giant leap forward on the road to multi-core and parallel
computing.
This processor is designed for PC enthusiasts and gamers.
Today’s multimedia applications, such as 3D modeling, video/
audio editing and rendering, as well as the latest in realistic and
immersive games, focus on threaded computing for performance
and demonstrate amazing scalability with quad-core processors.
For the added technical flexibility experienced enthusiasts want,
the processor bus ratio locks (overspeed protection) have been
removed in the Intel Core 2 Extreme Quad-Core processor. This
delivers the ability to tune the system, taking it beyond the
specification limits.
Distinctive style, enhanced comfort,
HD Laser technology converge in the
Microsoft® Wireless Laser Desktop 4000.
Comfort Curve Keyboard - Comfort and productivity.
My Favorites Hot Keys - Customize these 5 keys to instantly bring up the
photos, folders, files, and Web pages you use most. Windows LiveTM Call
Button - One-touch access to your Windows Live Messenger buddy list.
Gadgets Button1 - One-touch access to gadgets like weather, news,
stock quotes, and more. Cushioned Palm Rest Get better, more comfortable support while
you type with the plush, integrated palm
rest.
Wireless HD Laser Mouse
Instant Viewer - Click the scroll wheel
button to instantly display your open
windows. 4-Way Scrolling - Use the Tilt
Wheel to easily and efficiently scroll side
to side as well as up and down Magnifier4 Just point and press the Magnifier button to
enlarge and edit details. Average 6+ Months
of Battery Life
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PRODUCTS
HP 550 Notebook PC – 15.4-inch diagonal
widescreen – More than you bargained for.
A comfortable fit for any budget, the HP 550 Notebook PC helps keep you
connected and productive so your office goes with you.
Highly portable design – With its fresh new look and a starting weight of
only 5.5 lbs /2.49 kg, the HP 550 is the perfect business partner. The
15.4-inch diagonal widescreen HP BrightView display improves the
brightness, contrast and clarity of your notebook display screen providing
a more vivid image similar to a plasma or LCD television display.
Productivity on the move – Experience new levels of system
responsiveness when running multiple applications and smarter battery
performance designed to help extend mobility with Intel® Core™2 Duo
Processors. The optional DVD+/-RW SuperMulti DL LightScribe Drive
makes your storage media stand-out with custom labels that you can
burn directly to your disc.
Stay connected – The HP 550 helps you stay connected where you
need to work by offering Wi-Fi Certified WLAN and integrated
Bluetooth® wireless technologies. With Wi-Fi Certified
WLAN, you can send and receive e-mails or access
the Internet – at work, at home and at your favourite
hotspots; while Bluetooth® technology provides wireless
short-range communication or connectivity between other Bluetooth
devices such as printers, mice and headsets.
Smart Label Printers®
Print labels fast and easy.
Quiet, high-speed, high resolution printing at 300 DPI. Enhanced label
graphics and bar code printing. Direct thermal printing eliminates
expensive inks, ribbons and toner. Over 50 Seiko label sizes and
format to choose from. Smart Label software included works
with Windows® and Mac OS® X, Citrix ready. Networkable
through built-in USB & Serial connections. Easy to use labels
load automatically. Compact design saves desk space.
Capture and import an image directly to the label with
Camera Acquire™.
Smart Label Software
Import graphics for high-quality custom labels.
WYSIWYG Smart Label software. SmartCopy imports
lists of contacts or captures text. Shrink-to-fit and
word wrap ensures text fits the label. Built-in database
for instant recall. Spreadsheet-like Data view allows for
import & printing. MS Access, Excel, Outlook and Word Plugins allow easy use of these applications. Automatically print
postal bar codes. Print USPS approved postage with Stamps.com.
Create custom labels with ID photos and 2-D barcodes such as PDF417 for
security data or MaxiCode for package sorting.
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OEM GUIDE
PRODUCTS
Logitech® Cordless Desktop® MX™ 5500
Revolution. The Speed You Need.
The Control You Crave.
If you need speed and crave control, the Logitech® Cordless Desktop®
MX™ 5500 Revolution delivers. The rechargeable mouse features hyperfast scrolling for flying instantly through documents or Web pages and a
high-performance laser engine for smooth, reliable tracking. The integrated
keyboard display provides key information right at your fingertips, and
Bluetooth 2.0 technology ensures a fast, reliable connection from up to 60
feet away. The keyboard and mouse also include several controls for easy
access to key Windows Vista™ features – including Flip 3D, Gadgets, and
zoom. With these many advanced capabilities, the MX 5500 Revolution
pushes your computer’s performance to new limits.
• Hyper-fast scrolling
• Dynamic keyboard display
• Bluetooth® wireless technology
• Rechargeable laser mouse
• Dedicated Windows Vista® controls
With APC you can Protect Your Desktop,
Your Wallet, and The Environment
Go Green! APC Introduces a Green Uninterruptible Power Supply and
Surge Protector Providing Energy Efficiency and Cost Savings!
A powerful new UPS and Surge with “green” features designed to minimize
environmental impact while still offering the world’s most reliable
power protection for computer systems and peripherals. With ultraefficient, high frequency design and advanced
features like Master/Controlled outlets that shut
off power to printers, scanners and speakers
when equipment is not in use, the BE750G proves that it’s
possible to reduce electrical waste and still deliver up to 5
times more efficiency than competitive products.
With APC you save money, time and power. It doesn’t get
better than that.
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“Every photo and video of my child lives
safe and sound on my FreeAgent Go.”
- Lydia Farber
Now it’s a breeze to keep all of your photos,
videos and songs with you in one affordable
storage solution. Save. Share. Simplify.
Learn more at seagate.com/freeagent
®
World Leader in Storage Solutions
©2008 Seagate Technology LLC
Revolutionary Video Security
for Your Home or Office
WiLife™ Video Security Systems give you
everything you need to secure your home,
apartment, or business – providing the peace of mind that comes
from a professional video security system. With powerful, easyto-use features, WiLife™ lets you know what’s happening
every moment of the day.
Professional-Grade Quality and Convenience
Featuring automatic lighting correction and advanced
video compression, the high-performance cameras
produce professional-grade video. And the built-in motion
detection lets you automatically capture and store nearby activity on your PC. You can even have the WiLife™
systems send you instant alerts via email or mobile phone, and you can view the video remotely from Web
browsers or mobile phones.
FEATURE ARTICLE
WiLife™ Video Security Systems
All WiLife™ Master Systems feature the following:
• Easy setup – no wires to run and no network configuration
• Motion-activated video recorded to your PC – with easy search and playback
• Instant motion-activated alerts sent to your mobile phone and email
• Free remote viewing from Web browsers or mobile phones
• High-quality colour video and video compression, with support for up to 6 cameras
When you need just one. When you
need many.
This could be label Nirvana. The new, stylish and quick, Smart
Label Printer®, from Seiko Instruments.
Stop wasting time trying to hand feed label sheets to your
standard printer. Pick up the new Smart Label Printer and
you’ll have everything you need to print labels in a snap. Just
like you want them, when you want them. No ink, toner, or
complicated software to mess with. Plug the SLP into your
Windows® PC or Mac®, connect to the built-in USB or Serial
port and you’re ready to print.
With two great models to choose from, you’re sure to find the Smart Label Printer that’s just right for you. Smart
Label Printers come with easy to use, yet robust Smart Label Software. Print labels for envelopes, packages, file
folders, medical or industrial applications, barcoding, security badge, serial numbering, inventorying, direct mail
campaigns, postage, and more. Print graphics, text, logos, barcodes, and photos, all on the same label. The Smart
Label Printer is networkable and compatible with Windows® 2000, XP, 2003, Server 2003, Windows Vista, Mac OS X
v10.2 or later and is Citrix 2003 ready.
Have a proprietary application? Seiko Instruments’ free Software Developers Kit will quickly and easily add SLP
label printing functionality to your applications.
The Smart Label Printer has a reputation for unsurpassed reliability backed with customer service and support
you can depend on.
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PROGRAMS
Microsoft Partner Program Offers
Complimentary Registered Level
Membership for System Builders who build, manufacture or
resell PCs and Servers
5 reasons to join the Microsoft Partner Program for System Builders
1. The Microsoft OEM Partner Center (OPC) is an exclusive benefit to MSPP Registered Members and offers
marketing and technical support, Microsoft products information such as OEM licensing and services
packs, training and webcasts, newsletter updates and more. The latest links to third-party hardware drivers,
downloads and compatibility tools are also available. Check OPC regularly for product updates, upcoming
offers and participation incentives!
2. T he Microsoft OEM Marketing Resource Centre is only available to technology partners registered at the OEM
Partner Center. It has marketing materials available for order to help system builders grow their business. You
can order the latest sales and marketing kits or individual collateral items including posters and flyers to use in
your store!
3. M
onthly Live Meetings: Learn more about Microsoft’s software solutions and get information to help build
your business at our monthly Live Meetings. The sessions are recorded for future viewing.
4. S ystem Builder Cash Rebate Program: You could be eligible to receive cash rebates based on your attainment
of quarterly minimum BOS acquisition. Check out the on-line calculator which enables!
5. 2
4/7 Business Critical Phone Support: Business Critical phone support is available to partners 24/7 for those
days when customers are struggling with a “business down” crisis.
Enroll today with your Windows Live ID. http://www.microsoft.com/oem. Remember to select OEM Hardware
Solutions as your business focus area when you sign up.
Bring IT Together is a joint HP / Microsoft program
focused on our System Builder reseller partners to help
you improve sales mix, margins, volume and demand
by providing a variety of tools, including Campaign
Central materials, videos for your website, the latest
product & program information and more.
EASY TO WIN: Many opportunities to win prizes for
you and your business.
After the success of the Bring IT Together program in
the US, HP and Microsoft have teamed up to expand
the program into Canada! We’ll give you the tools you
need to help small and medium businesses create,
access, share and print efficiently and more securely.
Qualifying customer POs or proofs of sale submitted
August 5, 2008, through January 31, 2009, will be
entered into the grand prize drawing for a Tropical
Getaway for two! The winners will be drawn randomly
from all entries after the program ends on January 31,
2009.
It’s EASY:
EASY TO PROMOTE: Free sales & marketing tools to
help you sell complete IT solutions.
EASY TO CROSS-SELL: Four product categories make
cross-selling more flexible and convenient.
EASY TO QUALIFY: Many products qualify, most are
available at Smart Buy prices.
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OEM GUIDE
It’s never been this easy to help your customers work
efficiently and get rewarded at the same time. You can
promote the ease and functionality of using Microsoftenabled HP business elements.
This Grand Prize adventure includes:
• Four days and three nights at a tropical destination
• Participation in the Bring IT Together Partner Summit
• Luxury accommodations
• Planned activities and plenty of time to relax!
Visit www.smbcross-sell.com for full details.
The Intel® Channel Partner Program provides members with access to an exclusive suite of
benefits that support the entire business cycle.
If you sell Intel® products, or solutions based on Intel products, membership in the program gives you a wealth of
resources to help you successfully build, promote, sell, and service them.
PROGRAMS
Intel Channel Partner Program
The program has Two Membership Tracks, designed to match the way you sell and service Intel®-based solutions.
The System Builder Track provides resources for Premier, Associate and Registered members who build white
box systems - custom desktops, notebooks and servers - containing Intel® boxed products or kits from an Intel®
Authorized Distributor. If technical support, warranty replacement, demo and evaluation products are critical to
how you do business, the System Builder track is right for you. For more information on the System Builder Track,
visit the Intel® Reseller Center at www.Intel.com
The Technology Provider Track is designed for Technology Providers who resell complete branded or thirdparty systems, provide consulting or support services, but do not purchase boxed Intel® products. For more
information on the Technology Provider Track, visit the Intel Reseller Center at www.Intel.com
A great program gets even better
Intel’s award-winning channel programs have led the industry for over ten years, but as we prepare to push
forward with an amazing and innovative product roadmap we wanted a channel program to match. However big,
bold, or innovative you want to be, we can help you get there as an Intel® Channel Partner Program member.
Logitech Partner Program
Logitech values our partners. Whether you’re an OEM, channel partner, system builder
or developer, we know that our partnership with you continually serves to enhance our
reputation and elevate our innovations. And we believe our partnerships can do the same
for you.
Add value while controlling cost, and differentiate your product in a competitive market. Logitech’s unique
focus on R&D ensures affordable, innovative peripherals are available to the OEM channel faster than ever
before. And Logitech is the only branded peripheral supplier to create dedicated products, designed with
system builder needs and specifications in mind.
Create every system to your liking with the quality and variety that you need. Get more value and peace of
mind when you buy from the only supplier that builds specialized products for system builders.
Manufacturers and their partners enjoy a wide selection of custom and semi-custom peripherals and bundles,
backed by tight quality control standards, ISO 9000 certification, and worldwide distribution and logistics.
APC- Saving the Planet, Saving Your Equipment,
Saving YOU Money
Go Green! APC Introduces a Green Uninterruptible Power Supply and Surge Protector Providing Energy
Efficiency and Cost Savings!
Designed to provide our customers with an environmentally-friendly solution to protect their home computer
system.
The electronics in this unit are meticulously engineered to minimize impact on the environment and maximize
efficiency, consuming up to five times less power in normal operation than other available solutions – saving
consumers money on their electric bill.
With APC you save money, time and power. It doesn’t get better than that.
15
PROGRAMS
Seagate Partner Program
The Seagate Partner Program (SPP) is designed for active resellers, system builders,
system integrators and solution providers who have aligned their solutions and
customers with the Seagate product portfolio. The program is a resource for
information, tools, benefits and community they can use to differentiate their offerings, gain competitive
advantage and realize a rapid return on their investment with Seagate.
SPP partner benefits include:
• Educational product and marketing seminars
• Dedicated pre/post sales support (phone and email)
• StorageInsider monthly e-newsletter
• Discounted evaluation units
• Ongoing special promotions
• Free online training
• Merchandise mart for promotional business materials
SPP members benefit from support, training resources, tools and incentives that can help them enhance service,
solve problems, lower costs, increase profits, compete more effectively and improve their hardware and service
delivery infrastructure. There is also a premier-level program, for which eligibility is based on volume commitment
or participation in a strategic business focused on a Seagate-designated product or market space.
Are you one of our “Smart” partners who carry
the Seiko Instruments USA Inc.’s Smart Product
line? We want to help you make the most of your
opportunities.
Seiko Instruments USA Inc. is excited to present the Value-Added Reseller Program and would like to invite
you to join. The VAR Program Member Benefits include: a Dealer Demo Program, Marketing Material Support,
Exclusive Promotions and Special Pricing, and a Priority Toll-free Customer Support Hotline.
Go to our website link http://siibusinessproducts.com/resellers/index.html for easy access to our:
• Sales Marketing Tool Kit - Reseller Support page helps you create impactful advertising customized to your
business solution
• SmartLabel Catalog listing - The largest printer label selection available from any one source for the widest
possible market application
• Graphic Center - Download from a comprehensive library of graphic images including our All Smart Label
Printers and SmartLabel label consumable products, Logos, Ad Copy, both Generic and Vertical Markets for
Government, Education, Medical, Financial, Legal, and more
• Brochure and Datasheet Collateral
• Warranty Information
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OEM GUIDE
Notebook PCs built on Intel® Centrino® with vPro™ technology deliver blue-chip performance and versatile
wireless connectivity, with security and manageability features that are fully optimized for mobile productivity.
With 2X faster multitasking, they run security and management workloads effortlessly in the background, without
compromising business software performance or user productivity. Powerful Intel® integrated graphics let you run
full Windows Vista* with complete Aero* graphics support—without an expensive external graphics card. And all of
this with industry-leading energy-efficiency to optimize battery life under any workload.
FEATURE ARTICLE
HP Breaks the 24-hour Battery Life
Barrier Customizable HP EliteBook
delivers all-day power
PALO ALTO, Calif., Sept. 8, 2008
HP today announced an unprecedented milestone
in mobile computing: up to 24 hours of continuous
notebook operation on a single battery charge.
As measured by an industry-standard benchmark, the
new HP EliteBook 6930p configured with an optional
ultra-capacity battery delivered up to 24 hours of
battery runtime.(1)
“All-day computing has been the holy grail of
notebook computing,” said Ted Clark, senior vice
president and general manager, Notebook Global
Business Unit, HP. “With the HP EliteBook 6930p,
customers no longer have to worry about their
notebook battery running out before their work day is
over.”
Designed and tested to last, HP batteries benefit from
a combination of HP engineering and energy-efficient
notebook components such as Intel® solid-state
hard drives (SSD) and mercury-free LED displays. For
example, the highly efficient HP Illumi-Lite LED display
boosts battery run time by up to 4 hours compared to
traditional LCD displays, while the Intel SSD provides
up to a 7 percent increase in battery life compared to
traditional hard drives.
With up to 24 hours of battery life, business travelers
can easily:
• U
se an HP EliteBook 6930p continuously on the
world’s longest scheduled commercial airline
flight – linking Newark Liberty International Airport
and Singapore Changi Airport – approximately 18
hours, 40 minutes.
• Take more than 10 trips on the EuroStar train
between London and Paris – approximately 2 hours,
15 minutes each direction – before recharging the
battery.
• Travel as a passenger by car from Maine to Florida
using a notebook during the entire journey.
Solid state for mobile professionals
Inspired by aircraft construction and designed for
style-conscious mobile professionals, HP EliteBook
notebooks feature the latest mobile technologies.
In October, customers will be able to purchase an HP
EliteBook with the new Intel high-performance SSDs
– HP is a launch customer for new Intel X25-M and
X18-M Mainstream SATA SSDs.
In addition to helping achieve outstanding battery
life, these new Intel SSDs provide greater durability
18
OEM GUIDE
and reliability as well as faster system responsiveness.
Internal HP benchmarks show overall performance
boosts of up to 57 percent on industry benchmarks,
and data transfer rates almost six times faster than
traditional hard disks.
“Intel architected its new line of high-performance
solid-state drives specifically to bring a new level of
performance and reliability to the computing platform
and make significant impact to the way people use
their PCs,” said Randy Wilhelm, vice president and
general manager, NAND Products Group, Intel.“The
HP milestone is an example of the impact of this new
level of performance that specifically delivers on lower
power consumption for longer battery life.”
EliteBook 6930 for mobile professionals
The initial ENERGY STAR®-qualified HP EliteBook 6930p
configuration starts at only 4.7 pounds (2.1 kilograms).
It features a 14.1-inch diagonal widescreen display and
is available with an optional, mercury-free Illumi-Lite
LED display.
The HP EliteBook 6930p is built for the corporate road
warrior as it features a shock-resistant hard drive,
enhanced display panel and spill-resistant keyboard
to help defend data against bumps, drops and spills.
It was designed to meet the tough MIL-STD 810F
military-standard tests(2) that measure levels of
environmental reliability and operation at extreme
temperatures, while withstanding vibration and high
humidity.
The inner magnesium shell of the notebook’s HP
DuraCase is equipped with a honeycomb pattern that
is thermally bonded to anodized aluminum for a solid
construction. All HP notebooks are designed with the
environment in mind, with energy-efficient features
and select materials for easier recycling. For example,
HP has set a goal to remove all mercury – a material
commonly found in notebook screens – from its entire
notebook line by the end of 2010.
About HP
HP, the world’s largest technology company, provides
printing and personal computing products and IT
services, software and solutions that simplify the
technology experience for consumers and businesses.
HP completed its acquisition of EDS on Aug. 26, 2008.
More information about HP (NYSE: HPQ) is available at
http://www.hp.com.
M
Have fun on the way to a bigger pay day!
Get the resources you need to help sell
2007 Office system with every new
PC sale. It’s a snap!
Start here: www.OfficewithEveryPC.com
©2008 Microsoft Corporation, Inc. All Rights Reserved.
FEATURE ARTICLE
Save. Share. Simplify...with
Seagate® FreeAgent™ external
hard drives
Seagate Debuts New
Storage Solutions To
Address The Growing
Consumer Need To
Store, Share And Enjoy
Digital Content
Seagate Technology, the
world leader in storage
solutions, announced
the Fall 2008 lineup of
the company’s awardwinning FreeAgent™
external hard drives. This
new generation of the
family includes attractive desktop and mobile options
that make it a breeze to back up, share and protect
valuable digital content like photos, videos and music.
“With the amount of content being created and
consumed today, the average broadband household
will soon need close to a terabyte of storage to
account for their personal media collections on PCs,
portable devices, and DVRs,” said Jane Shields, research
analyst, Parks Associates.“With Seagate’s coupling
of high-capacity, reliable and easy-to-use solutions
with attractive designs, the company is helping more
people enjoy the benefits that come with backup and
sharing of their digital media collections.”
“The growth of the 2.5-inch form factor external
hard disk drive market has been very strong – almost
doubling in 2008 compared with 2007,” said Wolfgang
Schlichting, research director, Removable Storage
at IDC.“This growth is much higher than the overall
market and driven by the products’ convenient size
and connectivity, as well as their large storage capacity
and affordability.”
Seagate’s flagship offering, the FreeAgent Go
portable storage solution, is the slimmest external
drive available today. At a height of only 12.5mm,
the new FreeAgent Go easily fits in a pocket while
still including all the advanced shock and vibration
protection people have come to expect from Seagate.
Another industry first, the new FreeAgent Go is the
first external hard drive to offer a docking option,
providing a practical way to move from the desk to the
road, while leaving the hassle of fumbling with cables
and locating USB ports to the history books. With up
to 500GB of capacity and a variety of popular colours,
the FreeAgent Go bridges the gap between standard
20
OEM GUIDE
portable solutions and desktop solutions with enough
storage to carry entire libraries of movies, pictures and
music. No longer does one need to sacrifice capacity
for portability, Seagate FreeAgent Go provides the
benefits and convenience of both in a truly seamless
on-the-go package.
“The first FreeAgent storage solution offering
introduced in 2007 unquestionably made a mark
for Seagate in the consumer space, demonstrating
that hard drives can be designed to provide a stylish
complement to a computing environment,” said Pat
King, senior vice president of Seagate’s Consumer
Solutions Division. This second-generation of
FreeAgent storage solutions takes the extra step of
providing easy-to-use technology in a consumerfriendly package.”
The FreeAgent
Desk drive
and FreeAgent
XTreme™ drive
are the family’s
two 3.5-inch
high-capacity
desktop
offerings and
provide up to
1.5 Terabytes of storage. These drives are designed
to provide the flexibility to sit horizontally or stand
vertically to maximize your workspace. The FreeAgent
Desk drive is a brushed aluminum high-capacity
solution with a USB 2.0 interface. The FreeAgent
XTreme drive is a black, brushed aluminum highcapacity storage solution with a triple interface of
eSATA, USB 2.0 and FireWire 400.
Seagate FreeAgent drives are compatible with
Windows® Vista® and Windows® XP® Operating
Systems and come equipped with Seagate Manager™
software, an enhanced application that provides
scheduled automated back-ups and multi-computer
synchronization. The FreeAgent drives for Windows
also offer security in the form of software-based
AES-256bit encryption and Seagate DrivePass™
password protection for drive access to help keep your
information safe and private. With Seagate’s industryleading five-year limited warranty, the FreeAgent
storage solutions provide the confidence that your
digitally-captured memories and life’s work is on a hard
drive you can trust.
3M Canada
3ware (AMCC)
Absolute Software
Acer America Corp
Adaptec Inc.
Adesso
Adobe Systems Inc.
ADS Technologies
Advance Media Services
Allied Telesis
Altec Lansing
Alvarion
Aluratek
AMD
American Power Conversion
AOpen
Apple Canada
Areca
Astaro
Asus Computer
Aten Technology Inc.
Autodesk Inc.
Autodesk M&E
Axis Communications
Barbie
Barracuda Networks
Battery Technology
Belkin Corporation
Bell Canada
Bella
Borderware Technologies
Brother
CA CANADA
Cables to Go
Canon
Canopus
Cardscan
Case Logic
Casio
Citizen
Cognito Systems
Clover Technologies
Cobra
Connect Tech
Corel
Coremicro Technology
Creative Labs
CRU-DataPort
Data Products
Data Robotics
Datago
Digi International
Digital Persona
D-Link
Dr. Bott LLC
Dymo
Eaton Power Quality
Eletrohome
Elgato
Emerson
Enfocus Software Inc.
Epson Canada Ltd.
Ergotron Inc.
Erikson Consumer
Esker
Exabyte
Extensis Corporate
Fargo Electronics
Fellowes
Filemaker
Final Draft
FalconStor Software Inc
Fluke Electronics
Focus Enhancements
Foundry Networks
Fujifilm Computer Products
Fujitsu
Gateway Canada Corp.
GE
Gentek Marketing
Griffin Technology
Harmony (Logitech)
Hewlett-Packard (Canada)
Hitachi Global Storage
Iogear
IBM Canada Ltd.
Imation Canada Inc.
InFocus Corp.
Infoprint
Intel
Intuit Canada Ltd.
Iomega Corporation
Keyspan
Kensington
Kingston Technology
Kodak Canada Inc.
KONICA / MINOLTA
Konica Copier / FAX Supplies
Ko-rec-type
Koss
Kyocera
LaCie Peripherals Peripherals
Lanier Copier
Lenovo
Lexmark Canada Inc.
LG Electronics Inc
Lite-On
Logitech Inc.
Mace Group
Magnasonic
Marware Inc.
M-Audio Canada
Maxell Canada
McDermid Paper Converters
Mediamounts
Memorex
Mercury
Microsoft
Microsoft - OEM
Micro-Star International (MSI)
Minolta
MIO
Mita
Motion Computing
Motorola
Multi-Tech Systems
nComputing
NEC Display Solutions
Neoware (HP)
NETGEAR
Novell, Inc.
OKI Printing Solutions
One for All
Panasonic
Peerless
Pentax Technologies
Pinnacle Systems
Pitney Bowes
Planon
Plantronics
Plextor
Preh Electronics
Primera
Print Solv
Pure Orange
Quantum
Quark Inc.
RedHat
Ricoh
Rimage
Sage
Sakar
Samsung Canada Inc
Sandisk
Sansui
SCO Operations
Seagate Technology
Secureguard
Seiko Instruments
Sharp Copier / Fax Supplies
Smith Micro Software
Sonnet Technologies Inc.
Sony Corporation
Speck Products
StarTech.com
Symantec Corp.
Tally Genicom
Targus Canada
Technologies
Texas Instruments
Tomauri
TomTom
Toshiba of Canada
Toshiba Security
Transcend Information
TRIPP LITE
Troy Group
US Robotics
Verbatim Corp.
Viewsonic Corporation
VisionQuest
Wacom Technology Corp.
Wasp Technologies
WiebeTech
WiLife
WYSE Technology
Xerox Canada
XM Satellite Radio
LINE CARD
SYNNEX LINE CARD
Line Card subject to change.
21
CE ARTICLE
Diversify and Grow with CE
Opportunities from SYNNEX
Navigating new waters
in a changing market
It’s not “new” news. System builders and
VARs across Canada are coping with a rapidly
changing market during turbulent economic
times. Increasing commoditization of PCs and
components. Greater price pressure from big
brands. More competitors fighting for a shrinking
market share. A profitable business niche is a
comfortable place—until everyone else finds
your particular business niche as comfortable as
you do. However, smart system builders today
aren’t waiting to be steamrollered by a changing
market. The best way to avoid getting caught in
the squeeze? Differentiate and diversify.
Energize your business
with a fresh mix
of solutions
and services
combining the
best of your core business with promising new
products offering loads of customer appeal.
And one of the hottest opportunities for system
builders and VARs is today’s market convergence
of mainline PC products with consumer
electronics.
client presentations, meetings, and video
conferencing. This converged PC/CE market
is creating new products, accessories, and
service opportunities, while driving up sales
and boosting badly-needed margins for system
builders and VARs.
New CE products
from SYNNEX
Many system builders and VARs in Canada have
found themselves locked out of this booming
consumer electronics opportunity, and unable
to compete—until now. SYNNEX Canada is
leveling the playing field by offering value-priced
consumer electronics product lines that enable
system builders and VARs to offer specialized
packages with custom services and installation,
along with valuable business integration
expertise.
These new CE product lines from SYNNEX will
appeal to traditional corporate-focused system
builders and VARs, storefront resellers, and
e-tailers. Corporate system builders can easily add
business-oriented digital signage and security
products to their portfolio along with installation,
configuration, and training services. Storefront
resellers can quickly expand their
Consumers are seeking
in-store CE presence with trafficthe ultimate home
generating flat-panel HDTVs, Media
entertainment system by
Center PCs, home theatre audio
buying big-screen HDTVs,
systems, and accessories. E-tailers can
home theatre PCs, and
dramatically boost their CE presence
surround-sound digital audio
and diversify their product line—
systems, all connected with
without the costly investment—and
the latest PC networking
get the additional “one-stop-shop”
gear. Businesses have also
advantage of the customizable
climbed aboard the CE
SYNNEX CE direct mail program by
bandwagon, buying HD
directing consumers to their business
displays, projectors, and HD
With a dual-purpose ClickPad and long-range
operation, the palm-sized Logitech’s diNovo
website so they can order online.
audio/video players for
Mini™ Keyboard makes it easy to access your
digital entertainment PC from across the room.
22
OEM GUIDE
CE ARTICLE
The CITIZEN Cordless phones are valuepriced, feature-rich and make a great
add-on sale to your CE product mix.
With the recent acquisition of several consumer
electronics companies including Redmond Group,
AVS Technologies, and New Age Electronics,
SYNNEX Canada is pursuing a very aggressive
strategy of serving this fast-growing CE market
segment. SYNNEX has exclusive distribution
of many popular CE brands, including Citizen,
Magnasonic, Secureguard, Pandigital, VisionQuest,
Sandisk, CaseLogic, Cobra, and many more.
Product categories have been expanded to
include televisions and video products, home and
office products, communications and telephone
products, home entertainment and home theater
audio, and iPod systems and accessories.
And there’s more. Upgrade businesses with digital
signage and big-screen displays for advertising
and promotion, and offer margin-rich accessories,
office shredders, along with printer supplies, inks,
and toners. Enable homeowners to control lights,
thermostat, and appliances with PC-based home
automation products, and make their home safer
with PC-based security systems and webcam
video surveillance monitoring. This broad array of
CE products gives system builders and VARs the
crucial competitive edge of offering additional
personalized setup, installation, configuration,
and support services far beyond what PC-only
competitors can offer.
SYNNEX programs
for CE success
SYNNEX Canada is moving rapidly to provide
the knowledge and expertise system builders
and VARs need to jump-start sales initiatives.
Dedicated teams are in place to help with sales
and marketing, along with product managers
focused exclusively on consumer electronics
products. Dedicated marketing programs are
available for system builders seeking a CE
market presence, and cost-effective reseller flyer
programs to boost sales visibility.
SYNNEX will keep you informed with the new
System Builder
& Independent
Retail Web
Communities
(www.synnex.
ca). Highlights
include vendor
information,
product
SYNNEX’ System Builder Community keeps you
information,
informed with Vendor Promotions, Hot Selling
Products and much more.
promotions,
market research,
and more. Learn about sales events, and read
e-newsletters from vendors about product
launches and special promotions. Discover sales
tools to grow your customer base, including
SYNNEX’s customizable CE consumer flyer
program that delivers flyers priced as low as $150
for 500 flyers—with SYNNEX doing the mailing!
There’s a big change happening in the
marketplace,” says SYNNEX Canada CEO Jim Estill,
“and whenever there’s market change, there
are also major market opportunities.” SYNNEX
is committed to helping system builders and
VARs to differentiate and diversify, and profitably
change with our changing market. Build a new
blueprint for success in these tight economic
times with consumer electronics products that are
designed, manufactured, and configured to meet
specific needs and price points. The champion
of Canadian system builders and VARs, SYNNEX
Canada is committed providing customers with
the innovative consumer electronics products
and solutions they need to succeed.
23
SYNNEX CE PRODUCTS
LCD Televisions
The Universal Video Matrix or U-VM virtually eliminates
motion pixilation by weaving together each video
frame in a specific pattern, drastically improving image
clarity!
VGA and Soundcard Inputs allow you to watch movies,
play games or surf the internet from the comfort of
your couch.
By separating the detail and colour information from
the video signal, the 2D Comb Filter creates a supersharp image with reduced digital pixilation.
40-inch NEC LCD Display
High-definition 40-inch LCD display with integrated tuner
provides optimal resolution (1366 x 768) for almost any
application.
XtraView® technology provides for some of the widestangle views in the industry. Timer control allows for users
to program the screen’s on/off function for optimal display
times such as normal business hours.
Custom tilt wall mounting system provides for a clean look
while securely housing both the PC and power suppression
directly onto the back of the display for easy access.
Sansa MP3 Player
•
•
•
•
•
Plays videos, music, photos and audio books
Digital FM radio
Voice recording with built-in microphone
Bright 1.9” screen
Up to 24 hours for audio playback and 5 hours of video
playback with internal rechargeable battery
• microSD™/microSDHC™ slot for additional content
expansion
• Music subscription ready
VESA Mounting Bracket
Features
• Heads are independently adjustable - 180° side to
side movement
• 360° swivel allows landscape or portrait view; Pole
allows manual height adjustment through a 13
inch range
• Clamp and grommet adjustable to fit most desks
and work surfaces
Options
Height Adjustable Segment as Retrofit, includes Allan/
Hex Key
24
OEM GUIDE
SYNNEX CE PRODUCTS
Universal Media Manager Software
Flexible and cost effective, MM-1 Universal Media Manager
software makes it easy to create and manage a variety of
out-of-home TV networks, such as digital signage, retail
television, electronic billboards, and public information
displays. From RSS feeds to ODBC data, video walls to live
video streams, MM-1 will address most any digital signage
application challenge.
Security Cameras
Axis 211M – POE Megapixel indoor/outdoor camera with
vari-focal/auto-iris lens, ideal for front monitoring bank or
office with large windows with variable lighting due to sun/
clouds.
The AXIS 211M Network Camera is a high performance
megapixel network camera, designed for professional
video surveillance in locations such as retail stores,
schools, banks and government buildings.
NoteBook Cover
Reversible! Red & Gray. Compact design allows
you to safely transport your laptop in any briefcase,
messenger bag, or backpack. Made from durable,
weather resistant neoprene cushions & protects your
computer.
2 Capacity USB Drive Case
Keep track of your easy to lose USB drives. Secure
neoprene pockets hold 2 USB drives, protecting your
data, music and photos from the elements. Keychain
feature allows for safe and easy attachment to your
bag, backpack or purse.
DECT 6.0 Cordless Phone
• By utilizing the newly ratified DECT 6.0 frequency
band this phone provides the clearest voice reception
available.
• Provides brilliant sound and maximum voice security
without interference from other wireless devices
• The handset can be used hands free with the built-in
speakerphone
• Easily launch a conference conversation between any
two handsets with an outside caller
• The large, backlit LCD display shows 4 lines of full dot
matrix text
25
CE LINE CARD
Appliances, Communications,
Mobile & Security Line Card
APPLIANCES
Microwaves
Citizen
Emerson
Magnasonic
Sylvania
Other Appliances
Magnasonic
VisionQuest
Refrigerators
Magnasonic
ViewQuest
COMMUNICATIONS
2-Way Radios(GMRS/FRS)
Cobra Electronics
CB Radios
Cobra Electronics
Corded Phones
Barbie
Electrohome
Plantronics
Magnasonic
Sakar
Cordless Phones
Citizen
Emerson
Plantronics
Magnasonic
Uniden
Phone Accessories
Battery Technology
Dr. Bott Llc
Griffin Technology
Plantronics
Speck Products
VoIP Phones
Gentek Marketing
Multi-Tech Systems
Plantronics
U.S. Robotics
MOBILE DEVICES
GPS Devices
Cobra
MIO Tech
Sony Of Canada
TomTom
iPod Accessories
Apple
Battery Technology
Belkin
Citizen
Dr. Bott Llc
Electrohome
26
OEM GUIDE
Emerson
Erikson
Griffin Technology
Kensington
Keyspan
Koss
Logitech
Mace Group
Magnasonic
Maxell
Memorex
Mercury
Sonnet Technologies
Speck Products
iPODs
Apple
Marine Radios & Charting
Cobra Electronics
Mobile Accessories
Battery Technology
Case Logic
Griffin Technology
Iogear
Logitech
Sakar International
MP3 Accessories
Belkin
Case Logic
Logitech
Mace Group
Sakar International
Sony Of Canada
MP3 Players
Creative Labs
DBA Kobian
Dr Bott Llc
Memorex
Sandisk
Other Mobile Devices
Sakar International
PDA’s
Hewlett Packard
Portable Audio Devices
Aluratek
Citizen
Creative Labs
Dr. Bott Llc
Electrohome
Emerson
Griffin Technology
Koss
Magnasonic
Memorex
Independent Retail
CE Solutions for the Home
Mercury
Pure Orange Holdings
Sony Of Canada
Tripp Lite
Portable DVD Players
Citizen
Electrohome
Koss
Magnasonic
Radar Detectors
Cobra Electronics
SECURITY PRODUCTS
Camera Mounts / Housings
Axis Communications
JVC
Panasonic
Sony
Toshiba
Digital Video Recorders
Axis Communications
JVC
Milestone
ON Site Surveillance
Panasonic
Sony
Toshiba
Other Security Products
Axis Communications
DBA Kobian
Digital Persona
Mace Group
Panasonic
Sony Of Canada
Targus
Wilife
Security Accessories
JVC Canada
Toshiba
Security Camera Optics
Axis Communications
Pentax
Toshiba
Security Cameras
Axis Communications
Canon
JVC
Logitech
Panasonic
Sony
Toshiba
Shredders
Fellowes
Secureguard
Independent Retail
GAMING PRODUCTS
Gaming Accessories
Acer
Allsop
Case Logic
Logitech
HOME AUDIO EQUIPMENT
Bookshelf Stereo Systems
Citizen
Electrohome
Emerson
Magnasonic
Memorex
CD Players
Barbie
Citizen
Electrohome
Emerson
Koss
Magnasonic
Memorex
VisionQuest
Clock Radios
Barbie
Citizen
Electrohome
Emerson
Koss
Magnasonic
Memorex
Extended Warranties
Comerco Services
Headphones - Wired
Creative Labs
Dr Bott Llc
Erikson
Gentek Marketing
Griffin Technology
Imation
JVC
Koss
Logitech
M-Audio
Plantronics
Pure Orange
Sony Of Canada
Home Audio Accessories
CablesToGo
Electrohome
Emerson
Erikson
Griffin
Memorex
Home Theatre Audio
ADS
Citizen
Electrohome
Koss
VisionQuest
Karaoke Devices
Griffin Technologies
Logitech
Magnasonic
Memorex
Sakar
Speakers - Wired
DBA Kobian
Dr Bott Llc
Erikson
Griffin Technology
LaCie Peripherals
Logitech
Macally
Memorex
Mercury
Plantronics
Sakar
VisionQuest
HOME VIDEO EQUIPMENT
Digital Video Recorders
ADS Technologies
Elgato Systems Llc
DVD Accessories
Case Logic
Fellowes
Imation
Sakar
Targus
DVD Players
Citizen
Electrohome
Koss
Magnasonic
VisionQuest
DVD Recorders
Electrohome
Sony
VisionQuest
Extended Warranties
Comerco Services
VCR / DVD Combos
Citizen
Electrohome
Magnasonic
Contact SYNNEX to order today! 1-800-268-1220 www.synnex.ca PROJECTION EQUIPMENT
Multi Media Projectors
3-M Canada
Acer America
Canon
Epson America
Infocus
Lenovo Canada
Panasonic
Samsung
Sony Of Canada
Toshiba
Viewsonic
Projector Accessories
Canon
Epson America
Infocus
Panasonic
Sony Of Canada
Toshiba
Viewsonic
Remote Controls
Logitech
CE LINE CARD
Audio, Video & Gaming Line Card
TELEVISIONS
CRT Combos
Citizen
Electrohome
Magnasonic
CRT TVs
Citizen
Electrohome
Magnasonic
Extended Warranties
Comerco Services
LCD TVs
Citizen
Electrohome
Magnasonic
Sansui
Viewsonic
VisionQuest
Plasma TVs
Viewsonic
VisionQuest
Digital Signage
Panasonic
Samsung
Sony
TV Mounts
CBM Metal
Ergotron
MediaMounts
Peerless
OEM GUIDE
27
CE LINE CARD
28
Computer and Accessories
Line Card
COMPUTERS & ACCESSORIES
CRT Displays
3M Touch Systems
Acer America
Hewlett Packard
Lenovo Canada
LG Electronics
Desktop Accessories
3-M Canada
Acer America
Adaptec
ADS Technologies
Aluratek
Apple
Asus Computer
Aten Technology
Belkin
Bella
Connect Tech
Creative Labs
Data Robotics
Fellowes
Griffin Technology
Hauppauge
Hewlett Packard
Iomega
Kensington
Keyspan
Kingston Technology
LaCie Peripherals
Peripherals
Lenovo Canada
LG Electronics
Liteon
Logitech
Mace Group
Micron - Crucial
Plantronics
Rolodex
Seagate Technology
Sonnet Technologies
Startech.com
Tripp Lite
Verbatim Americas Llc
Desktop Systems
Acer America
Apple
Asus Computer
Datago
Fellowes
Hewlett Packard
Lenovo Canada
OEM GUIDE
Display Accessories
Kensington
LG Electronics
Rolodex
Samsung
Sony Of Canada
Viewsonic
Extended Warranties
Acer America
Apple
Comerco Services
Datago
Lenovo Canada
National Service Centre
Handheld Systems
Panasonic
LCD Displays
Acer America
Apple
Asus Computer
Hewlett Packard
LaCie Peripherals
Peripherals
LG Electronics
Samsung
Toshiba
VisionQuest
Mice, Keyboards, Tablets
Acer America
Adesso
Bella
Cherry Electrical Products
Creative Labs
Fellowes
Iogear
Kensington
Logitech
Mace Group
Microsoft
Panasonic
Partner Tech USA
Seal Shield
Targus
Unotron
Wacom Technology
Independent Retail
Networking
Adaptec
Aluratek
Asus Computer
Belkin
Case Logic
D-Link
Foundry Networks
Hewlett Packard
Intel
Iogear
Motorola
Multi-Tech Systems
Netgear
Startech.com
U.S Robotics
Notebook Accessories
3-M Canada
Acer America
ADS Technologies
AmericanPowerConversion
Apple
Asus Computer
Battery Technology
Belkin
Case Logic
Data Robotics
Dr Bott Llc
Hewlett Packard
Kensington
Keyspan
Kingston Technology
Lenovo Canada
Liteon
Mace Group
Motion Computing
Noble Security
Panasonic
Sonnet Technologies
Speck Products
Startech.com
Targus
Technuity
Toshiba
Tripp Lite
U.S Robotics
Notebook Systems
Acer America
Apple
Asus Computer
CIPI (Brady People Id)
DBA Kobian
Fujitsu
Hewlett Packard
Lenovo Canada
Motion Computing
Panasonic
Sony Of Canada
Toshiba
VisionQuest
SOFTWARE
Anti-Virus / Security
Nex Concepts
Audio / Video
Dr Bott Llc
Education
Pinnacle Systems
Entertainment
Dr Bott Llc
Sony Of Canada
Graphics
Adobe Systems
Autodesk
Corel
Home Office
Cognito
Filemaker
Intuit
Microsoft
Sage
Seagate Technology
Operating Systems
Microsoft
Other
IBM Canada
Microsoft
Nex Concepts
Sage
TomTom
Wasp Technologies
Independent Retail
IMAGING
Accessories
ADS Technologies
Battery Technology
Epson America
Kodak Canada Inc
Pentax Canada
Sony Of Canada
Camcorders
Canopus
DBA Kobian
Epson America
Logitech
Sony Of Canada
Camera Cases
Case Logic
Dr. Bott Llc
Targus
Camera Memory
Sandisk
Digital Cameras
Creative Labs
DBA Kobian
GE
Hewlett Packard
Kodak Canada Inc
Sakar International
Sony Of Canada
Digital Photo Frames
Aluratek
Citizen
DBA Kobian
Electrohome
Kodak Canada Inc
Liteon
Magnasonic
Sakar International
Sony Of Canada
Viewsonic
VisionQuest
Photo Paper & Inks
Azerty
Datamax O’Neil
Hewlett Packard
Photo Printers
Epson America
Hewlett Packard
Scanner Accessories
Fujitsu
Scanners
Canon
Epson America
Fujitsu
Hewlett Packard
Konica Minolta
PRINTERS
Accessories
Brother
Canon
Epson America
Fujitsu
Hewlett Packard
Konica Minolta
Lexmark Canada
National Service Centre
Okidata
Pentax Canada
Samsung
Xerox Canada
Colour Lasers
Brother
Canon
Hewlett Packard
Konica Minolta
Lexmark Canada
Okidata
Samsung
Xerox Canada
Extended Warranties
Comerco Services
Epson America
Lexmark Canada
Okidata
Inkjets
Brother
Canon
Epson America
Hewlett Packard
Lexmark Canada
Rimage
Inks & Toners
Azerty
Brother
Canon
Citizen
Davis Group
Densigraphix Kopi
Epson America
Hewlett Packard
IBM Canada
Contact SYNNEX to order today! 1-800-268-1220 www.synnex.ca Konica Minolta
Lexmark Canada
Okidata
Panasonic
Primera Technology
Printek
Ricoh Canada
Samsung
Supplies Distributors
Tallygenicom
Xerox Canada
Mobile Printers
O’Neil Product Development
Printek
Toshiba
TSC America
Mono Lasers
Brother
Canon
Hewlett Packard
Konica Minolta
Lexmark Canada
Samsung
Xerox Canada
Multi-Function
Brother
Canon
Hewlett Packard
Lexmark Canada
Samsung
Xerox Canada
Other Printers
Brother
Casio Canada
Dymo
Rimage
Seiko Instruments
OEM GUIDE
CE LINE CARD
Imaging and Printing Line Card
29
CE LINE CARD
Media and Miscellaneous
Line Card
MEDIA - DIGITAL
Data Storage Cases
Case Logic
External Hard Drives
Aluratek
Data Robotics
Fujitsu
Hitachi Global Storage Tech
Imation Canada
Iogear
Iomega
LaCie Peripherals Peripherals
Seagate Technology
Memory Card Readers
Kingston Technology
Mace Group
Startech.com
Memory Cards - Compact Flash
Kingston Technology
Memory Cards - SD
Kingston Technology
Memory Cards - Sticks
Kingston Technology
Other Digital Media &
Advanced Micro Devices
Aluratek
Case Logic
Hitachi Global Storage Tech
Imation Canada
Kingston Technology
Micron - Crucial
Seagate Technology
Wiebetech Llc
USB Digital Drives
DBA Kobian
Kingston Technology
Sandisk
Seagate Technology
MEDIA - MAGNETIC
Disks
Imation Canada
Iomega
Maxell
Sony Of Canada
30
OEM GUIDE
Other Digital Media &
Advanced Micro Devices
Case Logic
Maxell
Tapes
Canon
Imation Canada
International Data Systems
Iomega
Maxell
Quantum
Sony Of Canada
TDK
MEDIA - OPTICAL
CD ROM Disks
Azerty
Fellowes
Imation Canada
Liteon
Maxell
Mitsui Advanced Media
Primera Technology
Sony Of Canada
TDK
DVD Disks
Imation Canada
Liteon
Maxell
Panasonic
Sony Of Canada
TDK
Magneto-Optical Disks
Imation Canada
Maxell
Sony Of Canada
Other Optical Media & Advanced Micro
Devices
Case Logic
Imation Canada
Maxell
Sony Of Canada
Independent Retail
MISCELLANEOUS
Cables
Adaptec
AMCC (3Ware)
Belkin
Cables To Go
CBM Metal
Dr Bott Llc
Fellowes
Hewlett Packard
Iogear
Kensington
Keyspan
Logitech
Mace Group
Plantronics
Startech.com
Targus
Tripp Lite
Unitech America
Wiebetech Llc
Calculators
Canon
Hewlett Packard
Texas Instruments
Chargers
Bytech Hk Inc
Other Misc. Products
3-M Canada
Brother
Casio Canada
Creative Labs
Fellowes
Power Devices
Battery Technology
Belkin
Eaton Power Quality
Erikson
Fellowes
Griffin Technology
Kensington
Sakar International
Targus
Tripp Lite
Standard Batteries
Imation Canada
International Data Systems
Toys & Games
Citizen
Electrohome
Magnasonic
Sakar International
LINE CARD
SYNNEX SALES TEAM
Dedicated Licensing Sales Team
Licensing Advantage: 416-243-2166 or 1-800-268-4560, option 4
licensingadvantage@synnex.com
John Kovoor Kimberly Godon – QC – French
Mike Groeger
Adam Grainger
Cynthia Ross (Manager)
Business Development Managers
VENDOR
BDM
DIRECT
MOBILE
EMAIL
Adobe
Lisa Menezes
(416) 240-2611
(416) 356-5799
lisam@synnex.com
N
Apple
Kathy Moulton
(800) 363-2821
x8808
kathy@synnex.com
French
Epson POS
Daniel Savu
(800) 265-7212
x8212
dsavu@synnex.com
N
Ergotron
Mike Bruce
(800) 265-7212
x8271
mikeb@synnex.com
N
Government and
Public Sector
Sandy Harrington
(800) 363-2821
x8809
(514) 235-7583
sandyh@synnex.com
French
HP - PSG authorized
SMB Channel
Gord Gilroy
(416) 240-2685
(416) 704-8077
gordgi@synnex.com
N
HP - Servers,
Storage, Services
Anil Kaushik
(416) 240-2522 (416) 219-7784
anilk@synnex.com
Hindi/
Punjabi
IBM Software
Michael Lenhardt
(416) 240-2600
(416) 427-3524
michaelle@synnex.com
French
Lenovo
Mike Bruce
(800) 265-7212
x8271
mikeb@synnex.com
N
Metrologic
Daniel Savu
(800) 265-7212
x8212
dsavu@synnex.com
N
Microsoft Licensing
- Open Value
Bill Corcoran
(877)637-4414 x8961
(604) 764-1279
billco@synnex.com
French
Microsoft Licensing
Michelle Fursman
(416) 240-2625
(416) 788-6423
michellef@synnex.com
Microsoft Office
Aline Brunet
(416) 240-2602
National Software
Licensing Manager
Cynthia Ross
(416) 240-2572
N/A
cynthiar@synnex.com
Oki / Fuji Film
Alan Cugliari
(416) 240-2791
(416) 271-1277
alanc@synnex.com
PrintSolv
Tom Wheler
416-240-2510
(416) 435-9967
thomaswh@synnex.com
N
Seagate
Scott Rennie
(416)-240-2554
(647) 228-2551
scottr@synnex.com
N
Symantec
Jaysene Palmer
(416) 240-2628
(905) 872-1944
jaysenep@synnex.com
N
Viewsonic
Mike Bruce
(800) 265-7212
x8271
mikeb@synnex.com
N
Xerox
Sheriefa Singh
(416) 240-2528
sheriefas@synnex.com
N
alineb@synnex.com
(416) 587-3993
Contact SYNNEX to order today! 1-800-268-1220 www.synnex.ca BILINGUAL
N
French
N
Spanish
OEM GUIDE
31
A Sales Tool To Increase Your
Product Lines And Profits
SYNNEX offers a customizable consumer electronics flyer solution for System Builders
to help grow your customer base, product lines and overall profits. The professionally
designed 8-page, 4-colour glossy flyer can be used as a direct mailer or in-store product
promotion sales tool.
CE Products Available Now
Grow your business by offering CE products relevant to your business, all available from SYNNEX. We
offer you a broad range of products, delivered next day*.
Create Your CE Flyer in Less Than 5 Minutes
Login to SYNNEX’s online Marketing HUB and edit prices, add your company logo, address and hours of
operation. You’ll receive your flyer shipment within 5-7 business days. Provide a mail list for hassle-free
mail distribution (optional).
Experience first-hand, the benefits of this SYNNEX exclusive web-driven flyer solution. Register today at
www.synnex.ca and click on Marketing Hub.
*Some restrictions may apply.
Freight
Free Freight Limit
Refer to SYNNEX Canada website at
www.synnex.ca
Free Freight Exceptions
Some shipments may be charged additional freight
on an exception basis. Exceptions could include but
are not limited to: product type, heavy weight (orders
weighing over 150 lbs) or oversized shipments,
destination (geographical location) and special
handling requirements.
• A
ll “Exceptions” are billed to customer.
• All expedited freight services are billed to
customer.
SYNNEX reserves the right to apply freight charges on
all orders placed outside the customer’s primary local
warehouse based on shipment destination.
Second delivery attempts billed to customer (the
second delivery attempt is defined as the carrier
having to attend the customer site a second time,
having been turned away the first time).
Fulfillment Fee (Drop shipment fee)
No additional fulfillment fee for orders shipped directly
to end-users.
Orders
Minimum Order Size (Handling Fee)
All orders, including Will Call orders under $1000 are
subject to a $10 handling fee.
Orders placed electronically via ECExpress under $1000
are subject to a $7 handling fee.
Will Call Pick-up
There is no additional charge to use SYNNEX Will Call
services. Will Call Customer pick-up area hours are
scheduled for your convenience as follows:
•
•
•
•
•
Toronto, ON: 8:00 am until 6 pm
Calgary, AB: 8:30 am until 6 pm
Vancouver, BC: 8:30 am until 6 pm
Guelph, ON: 8:30 am until 6 pm
Halifax, NS: 10:00 am until 6:30 pm
Order Cut-off Times
Orders received in the warehouse by 6:00 p.m. local
time will be shipped the same day.
Refused Shipment / Charges
A $50 charge per refused shipment will be charged
unless the refusal is based on a SYNNEX error or
damaged shipment.
Claims
Hardware /Software and Software Licensing
Customers (End-users for drop shipment) should
thoroughly count and inspect all cartons for damage
before signing for the shipment.
This includes palletized freight. All exceptions should
be clearly noted on the carrier’s delivery receipt.
Short Shipments
SYNNEX may not accept liability for shipments claimed
as shortage where customer/end-user has not signed
for number of cartons received (signing for number of
skids or pallets is not acceptable). Shipments signed
as subject to carton count after delivery are also
unacceptable.
Damaged Shipments
In cases of external (visible) carton damage, customers
should refuse the damaged carton(s) and clearly note
the refusal on the carrier delivery receipt.
SYNNEX customer service should be notified within 48
hours of the refusal. Claims for external (visible carton
damage) may not be honoured when not refused by
the customer/end-user at time of receipt.
All claims for concealed product damage or shortage
must be reported to SYNNEX customer service within
48 hours of receipt.
Claims made after 48 hours from receipt date may not
be honoured. Customer/end-user should make the
product and packaging available for carrier inspection
if requested.
33
Returns
Return Limit
Returns on “current” products are accepted up to 60
days from purchase date, subject to and limited by the
vendors’ return policy.
Please contact customer service for specific details by
vendor.
Up to a maximum of 5% of previous 90 days purchases,
subject to vendors’ return policy.
Validity of RMAs
RMA numbers are valid for 15 days from issuance.
Valuation of Returns
Lesser of purchase price or current price at time
product is received by SYNNEX.
Licensing returns valuation shall be based on the lesser
of purchase price or the credit value received from the
publisher by SYNNEX.
Out of Policy Returns
Authorized out of policy returns may be subject to a
fee of 15% of return value, or $25, whichever is greater.
Customer will be invoiced for freight, invoiced from
any other couriers or carriers or for any insurance fees.
Freight on any other return types must be paid for by
the customer/enduser.
Other
Inactive Account Reactivation Fee
Accounts that have been inactive for greater than 18
months will be subject to a $99 reactivation fee.
Interest Program
18% per annum or 1.5% per month, interest accrues
from the 11th day after the invoice is due, retro active
to the 1st day after invoice was due.
Vendor Pass Through Programs
Any funds passed through to the reseller on behalf of
a vendor that are denied by the vendor will be debited
from the customer’s account.
All eligible pass through claims must have SKU#,
quantity, price and required documentation.
Unauthorized out of policy returns will be shipped
back to the customer “collect” and result in a $50
charge.
Should this shipment be refused by the customer,
SYNNEX will accept the product, however no credit
shall be issued.
Returns of Ink
Stock rotation of ink where the product is dated, must
have a minimum of 6 months life before “install by”
date or “expiry” date.
Freight Charges for DOA, SYNNEX Errors or Concealed
Damage – All other Return Types SYNNEX Canada will
accept collect shipments for DOA products, Products
that are Synnex Errors or Concealed damages.
Collect shipments can come from ONLY the approved
couriers – Purolator and UPS. For anything over 150lbs,
Day and Ross.
34
OEM GUIDE
Online.
Relevant.
Current.
SYNNEX Web Communities – Your web portal, providing
a one-stop source for product and program information
focused on your business channel.
Access the System Builder Community, one of 8 unique
SYNNEX web Communities that channels information
relevant to your business in the system building market.
VENDOR INFORMATION: Price
changes, new products, case
studies.
This web site offers the latest news in vendor
information—from product launches to case studies, hot
selling products, promotions, rebates and events. And
when you’re ready to order product, click on the EC
Express button to order product online.
MARKETING HUB: One-stop for
all of your product marketing
collateral. SYNNEX also offers direct
mail and customized flyers.
Click on the SYNNEX Marketing Hub to access
centralized manufacturer’s product information and
reference guides—all available in print-friendly PDF
files. The END USER Demand Generator takes you to
customizable direct mailers–professional graphic flyers
delivered with 5 business days.
NEW PRODUCTS: Vendors post
PDF, printable product literature.
To learn more about SYNNEX web communities,
contact your sales representative or get online today by
registering at www.synnex.ca
HOT LIST: Top selling products
listed in 8 categories.

oem guide tosuccess

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