Get a second chance to use the data you paid for

Transcription

ISSUE #23 / MARCH — APRIL
Get a second chance to use the data you paid for.
Data Rollover on all new Postpaid mobile plans.
See page 2 for more
2|
At Virgin Mobile, we know our customers love
e data,
and yet every month a great injustice occurss in
Australia: countless megabytes of data are
needlessly lost.
So in an Australian-first innovation, we’ve introduced
oduced
Data Rollover on all new Postpaid mobile plans.
ans.
With Data Rollover, we rescue your unused data by
automatically rolling it over from one month to the
next, which means you can relax knowing that
hat just
because you didn’t use it, doesn’t mean you’lll lose it.
After all, it’s only fair that you get a second chance
to use what you paid for.
At Virgin Mobile, we’re making mobile betterr
HO
OW DA
ATA
A RO
OLLO
OVE
ER WOR
RKS:
This month, Johnny switched to a new Virgin
n Mobile phone plan with 2GB included data to use
in Oz and Data Rollover.
At the end of the month, Johnny has only used 500MB of his 2GB data, leaving 1.5GB of
unused data.
Johnny’s new phone plan includes Data Rollover exclusive to Virgin Mobile. This means his
unused data will roll over to the next month.
Johnny’s next month data value is:
2GB (included data value) + 1.5GB (rolled over data)
So Johnny will have a grand total of 3.5GB to use thanks to Data Rollover!
THIS MONTH
USED DATA
UNUSED DATA
NEXT MONTH
INCLUDED DATA VALUE
For the finer details and unit pricing, see page 22-23
ROLLED OVER DATA
|3
CONTENTS
4/
APP CHAT
Check out great fitness apps to help
with your New Year’s Resolution.
6/
INTRODUCING
DATA ROLLOVER
On all new Postpaid mobile plans.
15/
WHY VIRGIN MOBILE
Find out why we’re better than the rest.
GOT FRIENDS AND FAMILY
OVERSEAS?
YOUR CALLS AND TEXT
ARE INCLUDED
WITHIN YOUR PLAN
IF YOU’RE ON A $30 SIM PLAN AND
YOU DIDN’T MAKE ANY OTHER CALLS
YOU CAN CALL RICHARD BRANSON
18/
YOUR PHONE,
YOUR WAY
AND WON’T BE CHARGED EXTRA
Learn about our flexible payment
options.
IN ENGLAND ONCE A WEEK
AND TALK FOR 1/2 HOUR
Find out why we’re better on page 15
DID YOU
KNOW?
There are an estimated
23 million mobile phones
stashed away in people’s
drawers at home and
at work.
Recycling these mobile
phones would have the
greenhouse gas reduction
equivalent of taking over
5,500 cars off the road.
Over 96% of material
in a mobile phone can
be recovered through
recycling.
96%
recyclable
Head in store
and recycle
your old phone.
4|
APP
CHAT
WITH RICHARD —
OUR APP CHAP
workout, meaning that you can
follow your route on an interactive
map, as well as logging your time,
distance, speed, pace, elevation and
calories burned. The app reports
statistics in real time and can deliver
stats via voice prompts, letting
you know when you have hit your
predetermined goals. Being able
to get updates on your progress
while keeping your phone in your
pocket is a great feature, although
I admit that hearing a disembodied
voice tell you how your run is going
can be a little disconcerting at
first. “Who said that?! Oh yeah, my
phone did.”
Available now (free, with in-app
purchases) for iOS, Android and
Blackberry OS.
THE TIME BETWEEN NEW
YEAR AND EASTER IS
ALWAYS A GREAT TIME TO
REFLECT… ON HOW MUCH I
ATE AT CHRISTMAS. SOUND
FAMILIAR? THOUGHT SO.
CHECK OUT THESE APPS TO
KICK START THE NEW YOU!
MAPMYRUN
For those of
you who haven’t
taken up the
“wearables”
craze yet (see
my review of FitBit), MapMyRun
offers real-time fitness tracking on
your phone, with no extra device
required. It uses your phone’s
GPS to record every detail of your
AUSTRALIA
BUSHWALKING
Want to unlock
the great
outdoors?
Here’s the key. The Australian
Bushwalk app describes dozens
of Australian bushwalks, from
relatively short strolls to quite epic
adventures. The trails cover every
type of terrain from desert to sea,
and includes walks on Australia’s
highest mountain, paths taken
by a 19th century explorer, and
a circumnavigation of Uluru.
Choosing a walk from the comfort
of your armchair has never been
easier: the app includes over
150 entries and 1,000 images,
describing and illustrating each
walk’s terrain and potential
wildlife. It even includes footwear,
safety and technology tips from
authorities and ‘pro’ adventurers.
Walks are graded and sorted by
tags, including location, theme
(geological, historical etc) and
length of walk. A wonderful
companion to the road less
travelled.
Available now for iOS ($4.99) and
Android ($3.82).
FITBIT
Wearables are
so hot right
now, and Fitbit,
in my opinion,
is probably the
pick of the bunch. If you haven’t
caught the craze, wearables are
‘smart devices’ which track your
fitness by recording an astonishing
amount of info about you and your
body. The Fitbit app compliments
the FitBit wristband device,
and it allows you to set goals,
and then track your progress
on a range of things including
steps taken, distance travelled,
calories burned, and more. Other
features include motivational
push notifications, an energysaving mode, auto sync between
the app and the wristband, meal
logging and calorie planner, plus
progress updates towards daily
goals and against your friends
and your historic averages. To
really geek out, there’s a bunch of
other devices (including the ‘Aria’
wireless scales) that can sync with
the FitBit app and go a long way
towards making it a complete
fitness device. Perhaps my only
qualm is the sleep tracker, which
seems a little inaccurate, but you
know you’ll sleep well anyway after
smashing your 10km record.
Available now (free, device sold
separately at major electronics
stores) for iOS and Android.
|5
EXPLORING OUR
RELATIONSHIP
WITH MOBILE PHONES
THROUGH ART
WE’VE COMMISSIONED THREE AUSTRALIAN ARTISTS TO
LOOK AT THE ROLE THAT TECHNOLOGY PLAYS IN LIFE
AND OUR RELATIONSHIP WITH OUR PHONES.
TIMOTHY JAMES BOWEN
is an Australian singer/songwriter
who has performed all over the
world and currently splits his time
between Australia and Nashville,
USA.
In this interview we chat with
Tim about his inspiration, how he
became a musician, and the role of
mobile technology in his life.
ON BECOMING
A MUSICIAN…
I taught myself to play guitar and
started writing songs as soon as
I could play my first chord. After
school I was accepted as one of
the only male jazz vocalists to ever
enter the Sydney Conservatorium
of Music and this was where my
passion gained a lot more of
a theoretical knowledge base,
much to the credit of many of
the teachers, but mainly the
wonderful group of friends I
made there. That’s the greatest
part about playing music, I
think; the community and the
camaraderie. The best fun I will
ever have is when I’m on a stage
with a bunch of my friends. After
the Conservatorium, I made a
commitment to myself that I was
going to do this for the foreseeable
future. And that’s one of the
hardest, but best decisions I’ve
ever had to make. Hard, because
you have no set pay check every
week, and you go wherever you
need to, to make ends meet, but
that’s also part of what makes it
so exciting. It’s fantastically nerve
wracking and incredibly liberating
at the same time.
ON MOBILE
TECHNOLOGY…
For me, it’s how I work. I can
take my work anywhere in the
world and be productive, as long
as I have some kind of internet
connection. That’s mind blowing.
Right now, I’m sitting on a plane
somewhere over the north of
Melbourne (tickets of which I
purchased on my phone), writing
this email, checking demo ideas
that I’ve recorded, listening to
Paradise Valley by John Mayer
and checking my itinerary for a
conference I’m attending when
I land. The fact that I’m able
to simultaneously listen to my
favourite music, write notes, check
details of flights and other events
on one single device is a testament
to just how integral mobile
technology has become. And just
how much of a privilege it is to be
able to utilise!
On the other hand, I got stuck in
a cycle a few months ago where
I would wake every morning and
jump straight on the phone next
to the bed. But in my experience
it can prove pretty destructive
to your relationships and even
your own mental state. I think of
it a little like sugar. Sugar’s great
when it’s used in certain foods,
but I don’t want heaps of it in
everything, all the time. You need
to be able to let yourself breathe
to that extent. I think that balance
is where you get the best of both
worlds.
To hear Timothy’s song “Answer
the call” head to http://www.
makingmobilebetter.com.au/ or
our YouTube channel.
6|
How exciting, you’re getting a new phone. Now you just have to pick a Postpaid plan
to suit. With our plans you get loads of calls, texts and data, and the option to add
more data if you need it.
MINIMUM MONTHLY SPEND
INCLUDED VALUE
24 MONTH CONTRACT REQUIRED
(MINIMUM TOTAL COST)
STANDARD CALLS & TEXT
$30
$300
300 MB
$40
$450
500 MB
$50
$500
1GB
$60
$700
2GB
$80
UNLIMITED
4GB
($720)
($960)
($1200)
INCLUDED DATA
+ UNLIMITED STD
NATIONAL TEXT
($1440)
+ UNLIMITED STD
NATIONAL TEXT
STD NATIONAL CALLS & TEXT
($1920)
+ $300 FOR INTERNATIONAL
CALLS & TEXT
$100
UNLIMITED
6 GB
STD NATIONAL CALLS & TEXT
($2400)
+ $300 FOR INTERNATIONAL
CALLS & TEXT
ALL FOR USE WITHIN OZ. EXCESS USAGE CHARGES MAY APPLY.
ONLY VIRGIN MOBILE POSTPAID CUSTOMERS ENJOY
We use
THE OPTUS
NETWORK
+
OPTUS
NETWORK
COVERAGE
+
UNLIMITED
MOBILE CALLS
& TEXT VIRGIN
TO VIRGIN
WITHIN OZ
+
ROLLOVER
UNUSED
INCLUDED CALL
& TEXT VALUE
+
FREE
VOICEMAIL
IN OZ
+
INTERNATIONAL
CALLS & TEXT
INCLUDED
3 VELOCITY
POINTS PER
$1 SPENT ON
POSTPAID
|7
So you’re big on calls, texts and data but not on commitment. Fair enough, it’s the reason
we have SIM plans. With a SIM plan, there’s an array of options to choose from and no lock-in
contract. Plus you can use your existing phone, or a new one you’ve bought outright.
MINIMUM MONTHLY SPEND
INCLUDED VALUE
INCLUDED DATA
STANDARD CALLS & TEXT
$20
$250
250 MB
$30
$450
500 MB
$500
1GB
$35
+ UNLIMITED STD
NATIONAL TEXT
NEED MORE DATA?
GRA
AB A DATA VALUE
E AD
DD
COST PER MONTH
INCLUDED DATA
$5
500 MB
$10
1GB
$20
2GB
$30
3GB
8|
POSTPAID PHONES
ALSO
AVAILABLE
IN BLACK
NOKIA
LUMIA 636
$30
®
4.5"
5
MP
PER MONTH
SAMSUNG
GALAXY S4
$33
4.2
5.0"
13
MP
PER MONTH
$30 PLAN + $0 UPFRONT
$30 PLAN + $3 PHONE COST
MINIMUM TOTAL COST OVER 24 MONTHS $720
$300
$300
INCL
VALUE
+ 300MB
DATA
INCL
VALUE
+ 300MB
NO
OW WITH
H DAT
A A ROLL
LOV
VER
NO
OW WITH
H DATA
ATA ROLL
LOV
VER
ALL FOR USE WITHIN OZ
EXCESS USAGE CHARGES MAY APPLY
DATA
|9
INCLUDES
WIRELESS
CHARGING
DOCK
SONY
XPERIA™ Z1
4.2
$40
5.0"
20.7
MP
1.5M PER MONTH
LG
G3
4.4
$55
5.5"
13
MP
PER MONTH
$450
$500
+ 1GB
UNLIMITED
INCL
VALUE
+ 500MB
NO
OW WITH
H DAT
A A ROLL
LOV
VER
DATA
INCL
VALUE
DATA
STD NATIONAL
TEXT
NO
OW WITH
H DATA RO
OLL
LOVER
10 |
POSTPAID PHONES
ALSO
AVAILABLE
IN WHITE
SONY
XPERIA™ Z3
$65
20.7
MP
1.5M 5.2"
PER MONTH
SAMSUNG
GALAXY NOTE 4
$80
4.4
16
MP
5.7"
PER MONTH
$700
+ 2GB
UNLIMITED
UNLIMITED
$300
+ 4GB
INCL
VALUE
DATA
STD NATIONAL
TEXT
STD NATIONAL
CALLS & TEXT
INTERNATIONAL
CALLS AND TEXT
NO
OW WITH
H DATA RO
OLL
LOVER
NO
OW WITH
H DATA RO
OLL
LOVER
E
DATA
| 11
AVOID THE
SHOULD’VE
So you can worry about the bigger issues
(like getting to the next level on Candy Crush),
ask about Virgin Mobile Insurance. It can be
added to your plan for only $9.95 per month.
Cover by Risk Insure (AFSL NO 230163). For the finer details, see page 22-23
12 |
All-new design
A seamless, continuous aluminium and glass design
means that while it’s bigger, iPhone 6 doesn’t feel that way.
Retina HD display
It’s not just bigger. It’s the most advanced Multi-Touch
display ever made for iPhone.
A8 chip with 64-bit architecture
The A8 chip is not only faster than the A7 chip,
it’s up to 50 per cent more energy-efficient too.1
M8 motion coprocessor
Allows you to track your speed and distance,
and with a new barometer, even your elevation.
New 8-megapixel iSight camera with Focus Pixels
Now with faster autofocus, 1080p HD video at 60 fps
and slow-motion video at 240 fps.
Some features may not be available in all countries or all areas. Compared with the previous generation. TM and © 2015 Apple Inc. All rights reserved.
iPhone 6 16GB
$74
PER MONTH
$700
+ 2GB
UNLIMITED
INCL
VALUE
DATA
STD NATIONAL
TEXT
NO
OW WITH DA
ATA ROL
ATA
LLOV
VER
R
| 13
PROTECTION
MADE INTELLIGENT
TM
Impact Shield™ Screen Protector
otector
ADVANCED IMPACT PR
PROTECTION
OTECTION
Multi-layer structure with BulletShield
BulletShield™
polymer
™ featuring a BASF po
olyme
er
used in bullet proof glass.
PERFECT OPTICAL CLARITY
C
Impactology™ Case
MADE
M
ADE TOUGH
So clear it is almost invisible.
invisible
e.
SELF-HEAL AN
ANTI-SCRATCH
NT
TI-SCRATCH
Selection of scientifically pr
proven
roven materials, such as
D3O®, mean your phone is protected
prottected from impacts.
A hard coating mater
rial which instantly heal
ls and
material
heals
nst day to day scratches
s.
helps protect again
against
scratches.
EASY APPLICATION
APP
PL
LICATION
MADE
M
ADE SLIM
SLIM
Ingenious
In
ngenio
ous design,
de
esi
sign
gn,
n, slim-fitting
slim-fitt
fitting
fitti
g cases.
cases.
Fast and simple
simple
e OneTouch™ application.
applica
ation.
Screen protector
from $29.95
Classic Shell case
from $39.95
Hard top layer spreads impact force.
BulletShield™ Impact protection layer
with BASF absorption polymer absorbs impact.
Soft base layer further absorbs impact force.
How it Works :
Impactology™
Impactology™ is a promise that all our products always deliver the most intelligent impact
protection. We can make this promise thanks to a combination of scientifically proven
materials, ingenious design and unbeatable user-friendliness.
Search tech21
www.tech21.com
14 |
$35SIM PLAN
$500
+ 1GB
UNLIMITED
INCL
VALUE
TOTAL
DATA
STD NATIONAL
SMS
STD NATIONAL 2 MINS CALL COSTS $2.36
ADDITIONAL DATA COSTS 5.2¢/MB
| 15
WHY WE'RE BETTER
2.1M
OUR CUSTOMERS
LISTEN TO OVER
2.1 MILLION
VOICEMAILS
PER MONTH
FOR FREE
GOT FRIENDS AND FAMILY
OVERSEAS?
YOUR CALLS AND TEXT
ARE INCLUDED
WITHIN YOUR PLAN
IF YOU’RE ON A $30 SIM PLAN AND
YOU DIDN’T MAKE ANY OTHER CALLS
YOU CAN CALL RICHARD BRANSON
IN ENGLAND ONCE A WEEK
AND TALK FOR 1/2 HOUR
DID WE MENTION
CALLS & TEXT
TO YOUR MATES ARE
UNLIMITED
WITHIN AUSTRALIA
IF THEY'RE WITH
VIRGIN MOBILE TOO?
IF YOU REFER
IF YOU CHECKED
YOUR VOICEMAIL
$400/YR
ONCE A DAY
FOR 1 MIN
WORTH OF
THAT'S A SAVING OF
LISTENING TO
ABOUT $400/YR
MESSAGES FROM
WORTH OF
INCLUDED VALUE
INCLUDED VALUE
YOU DIDN’T SPEND
A FRIEND,
BUT YOU
NOT ONLY DO YOU GET
BOTH GET
UNLIMITED
$35
CALLS & TEXT
ALL THE TIME
CREDIT TOO
HURRAY!
TELEMARKETERS
WHEN THEY SIGN UP TO A
24 MTH POSTPAID MOBILE PLAN
AND WON’T BE CHARGED EXTRA
WE RESCUE YOUR
UNUSED DATA
VIRGIN MOBILE USES
THE OPTUS NETWORK
GET A SECOND CHANCE
TO USE WHAT YOU PAID
FOR WITH
DATA ROLLOVER
ON ALL NEW POSTPAID
MOBILE PLANS
POSTPAID CUSTOMERS
GET UNLIMITED
CALLS & TEXT
TO EACH OTHER
ALL THE TIME
WITHIN AUSTRALIA
WE LIKE TO
ROLL OVER
CALLS
& TEXT
SO IF YOU
PHONE ONE
VIRGIN MOBILE
THAT'S AN
AVERAGE SAVING
SO IF YOU HAVE
$450 INCLUDED
TWICE EVERY DAY
OF $140/MTH WORTH
VALUE THIS MONTH
FOR 2 MINS
OF INCLUDED VALUE
YOU CAN CALL
BUT ONLY
USE $300
YOU CAN TAKE
$150 VALUE
OVER TO THE
NEXT MONTH
YOUR MUM WITH
COVERING 98.5%
OF THE AUSTRALIAN POPULATION
FOR MORE REASONS TO
JOIN VIRGIN MOBILE VISIT
www.virginmobile.com.au/benefits
16 |
The Optus 4G Plus
network is planning
to bring superfast 4G
coverage to 90% of
the Oz population by
April 2015.
For the
4G
is available
finer details
inand
selected
unit pricing,
areas.
seeSee
page
where
22-23 you can get it on your 4G device at virginmobile.com.au/coverage
| 17
A FAMILY LIKE
NO OTHER –
VIRGIN FAMILY PERKS
WE’RE MORE THAN MOBILE
It’s all about who you know, and when you join us,
you join one of the world’s biggest brands. Here are
a few of the Virgin family perks you could pick up
as a Virgin Mobile customer.
GET A BONUS
$50
MOBILE PHONE CREDIT
WHEN YOU KEEP IT IN
THE VIRGIN FAMILY
SIMPLY JOIN THE
VIRGIN WINES
DISCOVERY CLUB
GET A VIRGIN
AU
AUSTRALIA
VELOCITY FLYER
CARD FROM
VIRGIN MONEY
PARK YOUR
OUR
CAR INSURANCE
RANCE
ANCE
IN A BETTER
PLACE WITH
VIRGIN MONEY
TAKE OUT
TRAVEL
INSURANCE
FROM VIRGIN
MONEY
To find out more go to virginmobile.com.au/perks
For the finer details, see page 22-23
18 |
YOUR PHONE
YOUR WAY
We’re giving you the flexibility to get
the phone you want, the way you want.
If you’re ready to rock, buy that shiny new phone and it can be all yours from day one. Or pay over
12 months if you prefer: either way you get a brand new phone plus the freedom to match it with a
no-commitment SIM plan or your existing plan you already love. And of course, you can still choose
to bundle your phone with a 24-month plan if that’s how you roll.
Nokia
Lumia 636
Samsung
GALAXY SIII 4G
Samsung
GALAXY S4
Samsung
GALAXY S5
Samsung
GALAXY Note 4
(Titanium)
(Black or White)
(Black or White)
(Black or White)
UPFRONT
$168
$468
$540
$792
$948
EACH MONTH OVER
12 MONTHS
$14
$39
$45
$66
$79
LG
G3
Sony
Xperia™ Z1
Sony
Xperia™ Z2
Sony
Xperia™ Z3
UPFRONT
$696
$504
$744
$792
EACH MONTH OVER 12
MONTHS
$58
$42
$62
$66
| 19
POSTPAID
MINIMUM
MONTHLY
SPEND
INCLUDED
MONTHLY
DATA
This is the next generation in mobile technology. Built
for high-speed data, 4G ensures our customers are
connected online quicker than ever before!
AVAILABLE
DEVICE
(MINIMUM
TOTAL COST)
$30
($360)
ZTE 4G WIFI MODEM
6GB
$40
BYO
PER MONTH
$40
12GB
4G DEVICE
or BYO
$60
13GB
4G DEVICE
or BYO
($480)
($720)
MINIMUM TOTAL COST OVER 12 MTHS $480
12GB
DATA
CONNECT UP T0 10 WIFI
DEVICES AT ONCE
4G is available in selected areas. See where you can get it on your
4G device at virginmobile.com.au/coverage
GOT A TABLET WE’VE GOT THE SIM
You get:
• 10GB data within Oz
• 365 day expiry
• We charge per kilobyte
$99
TABLET
SIM PACK
Comes with 10GB data
and 365 day expiry
Works with tablets
& laptops
PREPAID RECHARGE
RECHARGE
VOUCHER
DATA
WITHIN OZ
EXPIRY
(DAYS)
$29
2GB
30
$49
4GB
45
$79
6GB
90
$99
8GB
180
20 |
MAKE A NOTE OF IT....
I HAD A CHAT WITH:
NAME:
STORE:
THE PHONE I’M LOVING:
THE PLAN THAT SUITS ME:
I NEED MORE DATA:
❏ DATA VALUE ADD
❏ MOBILE BROADBAND
I NEED TO PROTECT MY PHONE:
❏ ACCESSORIES
❏ INSURANCE
HOW MUCH IS THIS GOING TO COST ME?
OTHER INTERESTING TIDBITS:
ONLY VIRGIN MOBILE POSTPAID CUSTOMERS ENJOY
We use
THE OPTUS
NETWORK
OPTUS
NETWORK
COVERAGE
+
+
UNLIMITED
MOBILE CALLS
& TEXT VIRGIN
TO VIRGIN
WITHIN OZ
+
ROLLOVER
UNUSED
INCLUDED CALL
& TEXT VALUE
+
FREE
VOICEMAIL
IN OZ
+
INTERNATIONAL
CALLS & TEXT
INCLUDED
3 VELOCITY
POINTS PER
$1 SPENT ON
POSTPAID
| 21
REFER A FRIEND
SHARE THE LOVE
ENJOY THE BENEFITS
$35 BONUS CREDIT +
UNLIMITED CALLS & TEXT TO EACH OTHER WITHIN OZ
GET YOUR FRIEND TO FILL THIS IN
AND TAKE IT TO A STORE:
YOUR NAME:
YOUR PHONE NUMBER:
If you refer a friend and they join us on a
24 month Postpaid plan, you’ll both get
$35 bonus credit plus unlimited calls &
text to each other (and any other Virgin
Mobile) within Oz. Share the love today,
enjoy the benefits every day.
YOUR EMAIL ADDRESS:
FRIEND’S NAME
WITH VIRGIN MOBILE:
FRIEND’S VIRGIN
MOBILE NUMBER:
REFERRAL DATE:
ALTERNATIVELY, SCAN HERE
The Fine Print: Offer ends 30th September 2015, unless extended. $35 credit will be applied to both customers’ accounts from the 2nd or 3rd bill cycle after sign up. To be
eligible for the credit, the new customer must sign up to any 24 month Postpaid mobile contract within 6 months of the referral date. For info about how we handle your
personal information check out our privacy policy at virginmobile.com.au/privacy Virgin Mobile (Australia) Pty Limited ABN 67 092 726 442.
22 |
THE FINER DETAILS...
TERMS AND CONDITIONS SUMMARY
The Lowdown Issue 23
The Lowdown is published by Virgin Mobile (Australia) Pty Limited ABN 67 092 726 442. All offers are valid from 5 March 2015—11 April 2015 unless stated otherwise
or withdrawn earlier. You can find out more about our plans in our Standard Form of Agreement available at virginmobile.com.au/terms-and-conditions and by
calling 13 63 69 (Mobile Sales Team) or 13 25 45 (Mobile Broadband Sales Team).
Critical Information Summaries: these are fact sheets that help you to understand and compare your plan’s pricing and inclusions. Available from
virginmobile.com.au/terms-and-conditions
Fair Use Policy: applies to fraudulent or unreasonable usage. Available in appendices at virginmobile.com.au/terms-and-conditions
Coverage: With 3G devices, you can access Optus’ 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices you can access the 3G network plus some or all of
Optus’ 4G Plus network. The 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will
vary depending on your device and location. Check coverage at virginmobile.com.au/coverage based on your address and device.
Bring Your Own (BYO) Device: check your mobile or broadband device is not locked to other networks and that it’s compatible with the networks described in
“Coverage” above.
Postpaid Mobile & SIM Plans: approved customers only. If you leave a 24 month plan early, you’ll need to pay out any unpaid contributions towards the full cost of
your device including those we were going to cover. You can find out the monthly contributions for your device from bills, sign up information, or by logging in at
virginmobile.com.au/myaccount SIM plans are month to month, leave when you like just pay out any remaining handset instalments.
Included Value: can be used for calls & text to standard national and international numbers, as well as 1300 calls & MMS to Oz numbers. Standard charges apply once
included value used up & for non-included call & messaging types.
Data: is counted per kilobyte and includes uploads and downloads.
Rollover Value and Data: any unused included value or data rolls over to the next month only, can be used once the following month’s inclusion has been spent and
may be forfeited if you change plan.
Velocity Points: available to Velocity members who are Oz residents over 18 once they’ve linked their membership no. See virginmobile.com.au/velocity for more info.
Acknowledgements: Android is a trademark of Google Inc. iPhone™ and © 2014 Apple Inc. All rights reserved“SONY” is a registered trademark of Sony Corporation.
“Xperia” is a trademark or registered trademark of Sony Mobile Communications Inc.
Page 7
Data Value Adds (DVAs): are charged monthly and continue until you cancel with 30 days’ notice. Included data from your plan will be used before DVA data is used.
Changing to a lower value DVA will take eff ect from the start of your next billing cycle. Data is counted per kilobyte and includes uploads and downloads. Excess
usage costs 5.2¢/MB.
Page 8-10
Sony Xperia™ Z1 & Z3 Waterproof: in compliance with IP55 and IP58, these smartphones are protected against the ingress of dust and are waterproof. Provided
that all ports and covers are fi rmly closed, the phone is (i) dust tight and (ii) protected against low pressure jets of water from all practicable directions in compliance
with IP65; and/or (iii) can be kept under 1.5m of fresh water for up to 30 minutes in compliance with IP68. Abuse and improper use of device will invalidate warranty.
For more information see sonymobile.com/durability
Page 11
Insurance Offer: one month free insurance will be applied as credit of $9.95 to your 1st or 2nd bill. Not transferable or redeemable for cash. The Hollard Insurance
Company Pty Ltd AFSL 241436 (Hollard) is the insurer of this insurance which it issues through its agent Risk Insure Pty Ltd AFSL 230163 (Risk Insure) under a
binder. Virgin Mobile (Australia) Pty Limited (the Retailer) virginmobile.com.au is authorised by Risk Insure to deal in this insurance on its behalf. The Retailer is
not authorised to provide any financial product advice on this insurance. Before deciding refer to the PDS and FSG available from the Retailer or by contacting Risk
Insure on 1300 720 082.
Page 17
Virgin Family Perks: Offer is only available to existing Virgin Mobile Postpaid Mobile and Postpaid Mobile Broadband customers. Customer details (including
account name and mobile number) must be the same as your Virgin Mobile details when signing up with other Virgin companies in conjunction with this offer. The
customer must be a primary account holder with Virgin Mobile. $50 credit will be applied to eligible customer’s accounts within the next 3 bills following sign up/
purchase from other Virgin Companies. Virgin Wines’ customers must provide the promo code ‘Virgin Mobile’ upon application. Car Insurance, Credit Card and
Travel Insurance provided by Virgin Money (Australia) Pty Limited ABN 75 103 478 897 Note: Standard terms and conditions apply for Virgin Money and Virgin
Wines. These are available at virginmoney.com.au and virginwines.com.au
Page 18
Pay Over Time and Outright Handset Payments: anyone can buy upfront in-store. Postpaid mobile customers can also buy handsets upfront online or over the
phone but are limited to one handset every three months. SIM Plan customers, as well as customers continuing beyond the term of their 24 month plan, can also pay
off a new handset in 12 monthly instalments. If you cancel your Postpaid mobile plan before the 12 months is up, just pay out your remaining handset instalments.
Page 19
Mobile Broadband: data is counted per kilobyte and includes uploads and downloads. Peer to peer speed is limited to 32kbps. Prepaid: proof of ID required.
Postpaid: approved customers only. If you leave a 12 month plan early, you’ll need to pay out any unpaid contributions towards the full cost of your device including
those we were going to cover similarly to “Postpaid Mobile Plans & SIM Plans” above.
| 23
UNIT PRICING – POSTPAID MOBILE PLANS
STANDARD NATIONAL RATES
WITHIN AUSTRALIA
$30 & $40 MOBILE PLANS,
$20 & $30 SIM PLANS
$50 & $60 MOBILE PLANS,
$35 SIM PLANS
$80 & $100 PLAN
2 MIN. CALL TO MOBILES
(INCLUDING FLAGFALL)
$2.36
$2.36
UNLIMITED
SMS (PER 160 CHARACTERS)
28¢
UNLIMITED
UNLIMITED
1MB OF DATA (EXCESS USAGE)
UNIT PRICING – MOBILE BROADBAND
UNIT PRICING – DATA VALUE ADDS
YOU PAY
UNIT PRICE PER MB
$30
0.50¢
$40
0.33¢
$60
0.46¢
YOU PAY
MONTH TO MONTH UNIT PRICING
$5
1¢/MB
$10, $20, $30
0.98¢/MB
VISIT YOUR LOCAL
VIRGIN MOBILE STORE
NSW
SHOP
ONLINE
NOW
ACT
Bondi Westfield
02 9369 2588
Belconnen Westfield
02 6251 0099
Garden City Westfield
Burwood Westfield
02 9715 3077
Woden Westfield
02 6281 0100
Helensvale
07 5519 3205
Blacktown Westpoint
02 9621 0044
Canberra Centre
02 6257 9284
Hyperdome
07 3209 6497
Charlestown
02 4920 7150
VIC
Chatswood Westfield
02 9410 0788
Castle Towers
02 9659 5411
Eastgardens
02 9314 0118
Erina Fair
02 4367 2888
Hornsby Westfield
02 9482 8778
Hurstville
02 9570 8690
Kotara Westfield
02 4952 1500
Liverpool Westfield
Bayside
03 9781 3663
Broadmeadows
03 9309 0148
Chadstone Shopping Centre
03 9563 2211
07 3349 7042
Indooroopilly
07 3378 0322
Morayfield
07 5432 3990
Mt Ommaney
07 3715 7833
North Lakes
07 3482 3707
Robina
07 5562 2277
Pacific Fair
07 5572 0608
Dandenong Plaza
03 9706 7002
Doncaster Westfield
03 9855 8500
Eastlands
03 9870 3889
Fountain Gate Westfield
03 8786 5033
Geelong
03 5222 4144
02 9600 7385
Greensborough Plaza
03 9432 0141
Macquarie Centre
02 9888 5541
Highpoint Shopping Centre
03 9317 0299
Macarthur Square
02 4627 3379
Knox City
03 9801 9333
Miranda Westfield
02 9524 9954
Melbourne, 133 Swanston St
03 9654 3900
Mount Druitt Westfield
02 9625 0343
Northland 03 9470 1707
Parramatta Westfield
02 9687 1177
Southland Westfield
03 9584 4844
Midland Gate Shopping Centre
08 9250 8745
Penrith 02 4722 6208
The Glen
03 9803 8135
Westfield Whitford City
08 9401 2140
Watergardens
03 8390 9222
Sydney, Pitt Street
02 9261 0338
Rockingham
08 9591 3304
QLD
Strathpine
07 3205 2113
Sunshine Plaza
07 5443 3104
WA
Booragoon
08 9315 5444
Carousel Westfield
08 9258 3188
Centro Galleria
08 9375 6885
Hay St
08 9325 1699
Joondalup
08 9301 4119
Karrinyup Shopping Centre
08 9244 3348
SA
Top Ryde
02 9807 6128
Australia Fair
07 5526 4696
Tuggerah
02 4353 9062
Elizabeth Shopping Centre
08 8252 0656
Brisbane, Queen St
07 3229 5522
Marion
08 8296 7222
Warringah Mall
02 9907 1549
Browns Plains
07 3800 0822
Rundle Mall
08 8223 6009
Wetherill Park
02 9725 1757
Carindale
07 3395 1032
Teatree Plaza
08 8396 1845
Wollongong
02 4225 0461
Chermside Westfield
07 3256 3055
Westlakes
08 8353 0308
Call us on 131 853 or go to virginmobile.com.au
SAMSUNG GALAXY S5
$60
PER MONTH
MINIMUM TOTAL COST OVER 24 MTHS $1440
$700
+ 2GB
UNLIMITED STD NATIONAL TEXT
STD NATIONAL 2 MIN CALL COSTS $2.36
♺ Please recycle me V1006270

Get a second chance to use the data you paid for

Transcription

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