Reports Install Manual
Transcription
Reports Install Manual
Reports Install Manual Installing BadgePass Reports: NOTE: Prior to running the Reports Installer, you must have BadgePass Server and SQL Server Reports server installed. To begin, insert the BadgePass CD. Navigate to the Reports Installer folder on the CD and double click on the BadgePass Reports Installer.exe You will see the following screen: 1 Enter the location of the SQL Reports Server where you want to install the reports. By leaving it set to http://localhost/reportserver the default instance on the computer you are working on will be used. Enter the name of the SQL Server that has the BadgePass database. By leaving it set to (local) the default instance on the computer you are working on will be used. Enter the password for the BPConn user that was previously established during the installation of the BadgePass Server. Click Install. You should see the following when installation has completed: 2 Testing BadgePass Reports: The easiest way to test to see if the BadgePass reports are loaded correctly and working is to open your Browser. On the reports server, go to http://localhost/reports and you should see a screen that looks something like this: . If this screen shows up then the reports server is configured correctly and the reports installed correctly. You can also go to Start – Run and type in “Inetmgr”. This will bring up the IIS Management window. At this point go to Local Computer – Web Sites - Default Web Sites – Reports. Now right click on Reports and choose Browse. You will see the page in the right window pane. 3 Windows 7 and Server 2008 If you are running Windows Vista, 7 or Server 2008, you will need to go to Inetmgr: Under the IIS section, double click on Handler Mappings and click on “Edit Feature Permissions” in the right hand column: 4 Click on Execute then click OK. 5 Troubleshooting Reports Problem Solution When you go to http://localhost/reports this is what you see. This indicates that the SQL Server is installed and configured correctly but the reports have not been installed. After running the reports installation, a failed message shows up beside Create Folder Structure. Usually indicates that the reports have been previously installed. The folder structure was created on the previous install. This is OK. When you go to http://localhost/reports this is what you see. The reports installer was run while the browser was open to the reports page. Close the browser and re-open it. 6 Problem Solution When trying to go to a specific report after choosing a criteria for a report you see this message The password used when installing the reports was incorrect. From the reports home screen go to Data Sources – BadgePass Data Sources. Under the “Credentials stored securely in the report server” section, change the BPConn password to the correct password. Click Apply. When trying to go to a specific report after choosing a criteria for a report you see this message 7 The values in the Connection String box on the Data Sources screen are missing or incorrect. From the reports home screen go to Data Sources – BadgePass Data Sources. In the Connection String box enter the values: server=(local);Database=BadgePa ss If the reports server is other than local then enter the reports server name where it has (local).