enterprise - Pitt Ohio
Transcription
enterprise - Pitt Ohio
ENTERPRISE BROCHURE WE’RE ALWAYS THERE FOR YOU! 3 LETTER FROM THE PRESIDENT 4 HISTORY 6 SUPPLY CHAIN / GROUND 8 LTL / THE RELIANCE NETWORK 10 FAST TRACK / HEAT TRACK 12 TRUCKLOAD / AWARDS 14 SUSTAINABILITY 16 INNOVATION & TECHNOLOGY 17 SAFETY & SECURITY 18 LTL TERMINAL LOCATIONS LETTER FROM THE PRESIDENT PITT OHIO has been known as a reliable, dependable and flexible Less-Than-Truckload (LTL) carrier for over 35 years. Our focus on quality and innovation continues to be the foundation of our organization and these characteristics, which have defined our brand, still hold true today. We've always made it a priority to listen to our [ Chuck Hammel III ] customer’s needs. This commitment to responding to our customers has given us great insight into what the marketplace needs, which encouraged us to introduce new transportation services. In the past few years, we've developed SUPPLY CHAIN, GROUND, and TRUCKLOAD services, which have allowed us to stay relevant in a marketplace that is constantly changing. I am excited about the sustainability efforts PITT OHIO is making focused around “People, Planet, and Profit.” While some may be surprised to see a transportation provider taking a leading role in sustainability, we understand the impact our business has on our economy and on our environment. At PITT OHIO, being sustainable means taking into consideration everything that we as a company and as a community member affect. Our goal through our sustainability program is to lower our environmental impact, find efficient transportation solutions for our customers, be a good corporate and community citizen, and support our employees. Technology continues to be a key component to our organization. We use technology to develop a one-to-one customer-focused approach and create customized solutions that make doing business with PITT OHIO easy. We make the investment and commitment to take PITT OHIO and our services to the next level, rest assured, our core attributes remain the same. We strive to be the best in the industry and we will continue to listen to our customers and what they need. At PITT OHIO, "We're Always There For You!" MISSION STATEMENT CUSTOMER DRIVEN We strive to understand the diverse and emerging needs of our customer base. Our customers value our flexibility in developing solutions that meet their specific needs. We provide reliable and dependable solutions that exceed our customers' expectations. PEOPLE DRIVEN We know that our most significant resource is our people, and we are dedicated to providing an environment that allows each employee the opportunity to perform to his or her greatest potential. We truly believe the success of our organization can be attributed to our employees' dedication, pride and outstanding work ethic. The commitment and loyalty of our employees facilitates the success of our organization. QUALITY DRIVEN We recognize that quality is important to our customers. We develop repeatable operations, safety, security, claims prevention and vehicle maintenance processes that minimize variance and improve consistency. We measure our Thank you for your interest in PITT OHIO. The information to follow is an overview of our company with details about our services, initiatives and commitment to our customers. We hope you choose us as your transportation solutions provider. performance so that we can Charles L. Hammel III President customers with high-value, cost-efficient continuously improve the reliability and efficiency of all aspects of our service. We are committed to providing our solutions. Our commitment to quality is integral to our company. At the foundation of our core is our continued commitment to our customers, employees' safety and security, and our organization. 3. HISTORY OF PITT OHIO 1979 1994 2005 PITT OHIO EXPRESS DIRECT LTL ECM TRANSPORT Chuck and his two brothers, Bob and Ken, bought 3 trucks and leased a small one-door warehouse in East Liverpool, Ohio. In 1979, they began moving freight between Pittsburgh, Pennsylvania and Ohio – thus naming their business PITT OHIO EXPRESS. In the mid to late 90's, PITT OHIO updated its logo and opened five more terminals throughout Ohio, Pennsylvania and Virginia. Through voluntary employee contribution, PITT OHIO EXPRESS made its first check presentation to The Make-A-Wish Foundation. By acquiring a partnership interest in ECM TRANSPORT, LLC in 2005, PITT OHIO EXPRESS launched a TRUCKLOAD service which includes 300 tractors and 1200 trailers. Between 1979 and 1983, the company opened terminals in Cleveland, Ohio, Baltimore, Maryland, Norristown, Pennsylvania and Charleston, West Virginia. 1999 was a big year for PITT OHIO EXPRESS. The company launched its first website and celebrated its 20th Anniversary by opening a new corporate office headquarters in the Strip District area of Pittsburgh, Pennsylvania. 1984 In 2006, PITT OHIO EXPRESS expanded its coverage again to include the Greater Triad Cities of North Carolina including Winston-Salem, Greensboro and High Point. In the same year, PITT OHIO expanded its coverage area further west by opening terminals in Indianapolis, Indiana and Battle Creek, Michigan. Over the next 10 years, 6 more terminals opened in Maryland, Ohio and Pennsylvania. The company built their business on providing outstanding service to customers along with stretching next day lanes farther than any other carrier in the LTL industry. THE START OF A FAMILY TRADITION At PITT OHIO, our core values and business practices have been passed down from generation to generation. Charles Senior was the first in the Hammel family to start in the transportation industry opening Hammel's Express in 1919 with a horse, a buggy and one customer. In the 1940's his son, Charles Hammel, Jr., continued in the family business, which became the foundation from which Charles (Chuck) Hammel, III began to learn and love the transportation industry. With deregulation of the transportation industry, Charles Junior's vision to provide next-day service to his customers between states was realized when he provided the guidance and funding for his sons to start their own business. 4. 1999 FAST TRACK PITT OHIO EXPRESS became the first regional carrier to offer an expedited service, which the company named Fast Track. For the first time, PITT OHIO EXPRESS participated in the Walk For Autism in Pittsburgh, PA and added Autism Speaks as a corporate charity. In 2000, PITT OHIO EXPRESS added the tag phrase "We're Always There For You!" and opened an additional four terminals. From 2001 to 2003 PITT OHIO EXPRESS offered service to Detroit, MI for the first time, began shipping to the southern United States through a partnership with Averitt Express, and expanded its coverage area and a opened a terminal in Chicago, IL. The company participated in The Great PA Clean Up and eventually expanded this beautification effort to all of its 21 terminals. 2007 2010 2011 TRNet GROUND THE ENTERPRISE PITT OHIO EXPRESS continued expanding its coverage area in 2007 by forming The Reliance Network, which spans all of North America. Expanded coverage to New York City was also launched with Sunline Express. In 2010, PITT OHIO EXPRESS responded again to our customer's need for a more flexible small package solution and began offering a GROUND service. In addition to expanding beyond the days when deliveries were made between only Pittsburgh and Ohio, PITT OHIO has expanded its service offerings over the past 35 years. PITT OHIO EXPRESS is no longer "just" an LTL (or trucking) company. In 2011, PITT OHIO EXPRESS changed its name to PITT OHIO to better reflect the transportation solutions provider it has evolved to. A new logo and website were launched. PITT OHIO maintains its signature commitment of "We're Always There For You!" and our core services SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD serve as the company's foundation. PITT OHIO received its 5th President’s Trophy presented by the American Trucking Association (ATA) recognizing carriers with the most comprehensive safety program. In a commitment to our employees’ health, PITT OHIO launched a wellness program encouraging employees and their families to Eat Right, Be Fit and Live Well. PITT OHIO EXPRESS expanded its fundraising efforts to include all 21 terminals and added The Boys & Girls Clubs of America as a fifth beneficiary. Improvements were also made to The Reliance Network with the addition of two new carriers covering the Western United States. The company received its 16th Quest for Quality Award for its LTL service and its expedited service, FAST TRACK, received its 6th Award, ranking first among six other national carriers. 2008 LTL SERVICES 2013 SOLUTIONS PROVIDER PITT OHIO EXPRESS responded to our customer's need for a Protect From Freezing service and introduced Heat Track in 2008 and improved service standards to Louisville, Kentucky with The Reliance Network in 2009. The company also released mobile web and applications in 2009 allowing customers to access PITT OHIO Anytime, Anywhere. Additionally in 2009, PITT OHIO began connecting with its customers and employees via Facebook, Twitter and LinkedIn. Over the past 10 years, PITT OHIO has laid the foundation necessary for a comprehensive sustainability program. The company has elected to focus on “People, Planet, and Profit,” and is committed to lowering our environmental impact, finding efficient transportation solutions for our customers, being a good corporate and community citizen, and supporting our employees. PITT OHIO received the Quest for Quality award for the 19th time in the LTL category, for the 9th time in the expedited category and for the first time in the truckload category. Bringing PITT OHIO’s overall grand total to 29 Quest for Quality Awards. 5. BENEFITS Flexible and value-generating solutions that allow you to grow revenue, reduce costs and improve profits. Gain distinct competitive advantages that will enable you to outperform your competition in the areas of costs, service, quality and response times. Access to the skills, technology and knowledge of an industry leading transportation and supply chain solutions company to create unique solutions for you. The ability to quantify your solution(s) and provide you with a Return On your Investment (ROI). Award-winning core competencies of the PITT OHIO Enterprise. No consulting fee(s) SUPPLY CHAIN COLLABORATION IS ESSENTIAL PITT OHIO is a leader in the transportation industry because of our commitment to our customers and their success. Our SUPPLY CHAIN service takes this commitment to the next level. We ensure each customer's expectations are consistently met by collaborating with you to gain an understanding of your unique supply chain needs. With PITT OHIO's SUPPLY CHAIN service, you will benefit from our assets and resources that will provide you with the competitive advantage you need to succeed. The flexibility, reliability and control of an asset-based approach are balanced against the objectivity and diversity of a non-asset based approach. TRANSPORTATION SERVICES DISTRIBUTION SERVICES MANAGEMENT CONSULTING FLEET & ASSET MANAGEMENT SERVICES TRANSPORTATION MANAGEMENT SYSTEM (TMS) SOLUTIONS PITT OHIO can provide you with a comprehensive service solution that extends across your business to create value for your operations, finance and sales departments. Our TMS solution provides you with the necessary tools that allow you to improve efficiencies, reduce costs and enhance profitability. BENEFITS Reduce freight costs by matching the right shipment with the right carrier at the right price and the right service level. Improve customer service by gaining easy access to shipment information, resulting in increased revenue and profit growth. Reduce administrative and operating costs by efficiently scheduling manpower and work batches because you have gained visibility into the flow of your inbound shipments. Gain access to reports to easily inspect what you expect and quickly address process variances. SAFETYBOX www.pittohio.com SAFETYBOX™ is a safety, compliance and risk management software for the transportation, insurance, and warehousing industries. With one of the highest rated safety departments in the industry, PITT OHIO developed SAFETYBOX™ to help you put safe, compliant, well-trained drivers on the road. 1-800-366-7488 SAFETYBOX™ integrates all of your existing databases in one convenient, secure, online location to create unprecedented work process efficiencies and overhead cost savings. For more information about SAFETYBOX, click here. GROUND BENEFITS FLEXIBILITY IS STANDARD At PITT OHIO, we understand that when it comes to small package shipping, one size does not fit all. You were looking for a more flexible alternative to your small package shipping and we listened by delivering a ground service that is customizable, reliable and more cost-effective. SPECIALIZING IN Extending your range of service based on volume to offer a more competitive ground solution. Flexible and customized small package solutions based on your specific needs along with our already Established Network Solutions that we can plug you into today! Cost-saving solutions that are reliable and dependable Handling non-conveyable product that you might have claims issues with today (i.e. paint, liquids, rakes, shovels) 98% ON-TIME SERVICE .12% CLAIMS RATIO 1 IN 4000 PACKAGES EXPERIENCE A CLAIM On-time service that exceeds 97% will make our service a great fit for you and your customers. Fewer damages make us a safer choice for your small packages. We offer better shipment integrity than the competition with only 1 in 4000 packages experiencing a claim. For a seamless transition, complete integration services for your company are part of the deal. With our own ShipStation shipping software, your packages are processed and traceable with the click of the mouse. A personalized customer service experience awaits you. Our dedicated customer service team is available to provide quick resolution with any issue. BENEFITS Your shipments arrive when you need them, in good condition and from a professional and courteous driver because of our reliable 97% on-time service and industry-leading claims prevention ratio of .44% With new safety protocol in place, it is more important than ever to partner with an experienced company. As a hazmat certified carrier with an industry-leading and award-winning safety department, you can trust PITT OHIO to deliver. For a worry and hassle-free shipping experience, PITT OHIO has made it easy for you to track and trace your shipments in real time as well as obtain rate quotes on our website or with your smart phone. LESS-THANTRUCKLOAD At PITT OHIO, our legacy began with our Less-Than-Truckload (LTL) service. We take great pride in delivering quality service that is the best in the industry and for over thirty-five years, PITT OHIO has been a leader in the LTL industry delivering to more destinations next-day than any other carrier. SPECIALIZING IN DIRECT LTL TRNET NEW YORK CITY Direct LTL delivery through a network of 21 terminals within the Mid-Atlantic and Midwest regions Coverage across all of North America with The Reliance Network New York City Extended Service with NYC specialist, Sunline Express 97% FAST TRACK HEAT TRACK Guaranteed expedite delivery service with Fast Track Protect From Freezing service with Heat Track 813 TRACTORS 2037 TRAILERS ON-TIME SERVICE 396 STRAIGHT TRUCKS LTL TRANSIT TIME MAP We deliver across the Mid-Atlantic and Midwest regions with our award-winning LTL service. www.pittohio.com For a map and transit times in our core service area, click here. 1-800-366-7488 8. For a map and transit times across North America, click here. .55% CLAIMS RATIO 37 COMMERCIAL VANS THE RELIANCE NETWORK BENEFITS Rather than managing multiple carriers, The Reliance Network offers you a single source of accountability. With one call, PITT OHIO takes care of everything and will manage all of your door-to-door shipping needs. SEAMLESS COVERAGE ACROSS ALL OF NORTH AMERICA At PITT OHIO, our Less-Than-Truckload (LTL) service can reach farther for you, so we want you to change the way you look at shipping your North American LTL freight. PITT OHIO is proud to be a member of The Reliance Network - a network of strong regional carriers each known for exceptional customer service, dependable on-time delivery records and a strong reputation within its own territory. The Reliance Network creates a unified coalition for all freight services by erasing the borders of each carrier’s boundaries - providing all the benefits of cross-continental coverage, minus the typical hassles. Experience more consistent transit times with our reliable transportation resources and efficient equipment that includes more than 25,000 trucks and trailers. Seamless coverage through hundreds of service centers across the continent and exceptional customer service from more than 15,000 team members with the needed expertise. TRNET EXPRESS PITT OHIO Our secure data management puts you at ease and our accurate administrative processes with full-service PRO number tracking, tracing and invoicing capabilities is one less thing you need to worry about. PENINSULA TRUCK LINES MOUNTAIN VALLEY EXPRESS LAND AIR EXPRESS LAKEVILLE MOTOR EXPRESS CANADIAN FREIGHTWAYS KINGSWAY AVERITT Never question where your freight is with our complete, real-time shipment visibility from origin to final destination. In conjunction with carriers in The Reliance Network, PITT OHIO has enhanced service and shortened transit times in specific lanes across North America. TRNet Express lanes offered to the West Coast and Texas. The Reliance Network has taken a proactive approach to safety and sustainability by forming a committee dedicated to ensuring consistency in these areas. Guarantee your peace of mind and Fast Track your North American shipments powered by our NEW TRNet Guarantee For more information on these TRNet Express lanes, click here. 9. FAST TRACK EXPEDITED SERVICE NATIONAL AND INTERNATIONAL SERVICE PITT OHIO´s enhanced and simplified Fast Track service is now your global expedited solution with the ability to deliver all of your urgent shipments inside and outside of our direct service area. Simply tell us when and where you need your shipment delivered and we will customize a Fast Track solution for you. DAY DEFINITE TIME DEFINITE Use this solution when our Day Definite or Time Definite solution is not fast enough. With our Use this solution when peace of mind is what you need. With our Fast Track Day Definite solution, Does your shipment need to deliver before 5:00PM? You can guarantee that your delivery will Expedited service we can guarantee the delivery of your most critical shipments any time or day and we can even make a same-day-delivery! Expedited service is available for shipments in or out of our direct service area. we'll guarantee your delivery by 5:00PM on our standard published transit day, both inside and outside of our direct service area. occur by a specific time. This service is available for shipments delivering in either our direct or extended service areas. EXPEDITE BENEFITS When an important shipment needs to be there, you can depend on PITT OHIO's award-winning, reliable, 99.8% on-time expedited service to deliver your urgent shipments. With just one call, we can provide an expedited solution that is the best fit for what you need. When peace of mind is important to you, our Day Definite service is the value you are looking for throughout our direct service area and all of North America powered by TRNet Guarantee. We know the visibility of your urgent shipments is crucial, so we've made it quick and simple to monitor your expedited freight online with our real-time tracking and tracing. Rest assured when expediting your freight with our exceptional value and money back guarantee. MONEY BACK GUARANTEE We stand behind our Fast Track Services and offer a money back guarantee of up to $500 on all expedited surface transportation. To safeguard your Fast Track Delivery, we encourage you to call by 3:00PM and have your freight ready for pick up by 5:00PM. 10. HEAT TRACK PROTECTING FREEZABLE SHIPMENTS At PITT OHIO, we take pride in the care we give to our customers and their freight. When you need to protect your freight from freezing, our Heat Track service is the right solution. BENEFITS We guarantee your freight will be protected from the cold with blankets, heated linehaul trailers, portable heaters and warm storage spaces inside of our terminal buildings. Your shipments will receive priority attention in our system because of our extensive technology capabilities. We will identify those shippers who have freezable shipments right at the point of pick up and monitor these shipments all the way through to delivery. Our reliability is backed by our industry-leading claims prevention ratio of .44%. HEAT TRACK CORE AREA HEAT TRACK WRAP HEAT TRACK CANADA PITT OHIO´s Heat Track service is designed to provide protection for products that have a 32 degrees F freeze point. This service is designed If your shipment requires door-to-door blanket protection service from the moment of pick up to final delivery, Heat Track Shipments to Canada are not forgotten. Heat Track Canada is the right solution to protect your shipments heading north. to protect shipments to 15 degrees F in next day service lanes. Wrap is the right solution. To receive Heat Track service for any of your freezable shipments, simply mark Heat Track or Protect From Freezing (PFF) on your freight and Bill of Lading (BOL). This accessorial charge will remain in place during the Protect From Freezing season which runs from October 1st through April 15th. In order to receive Heat Track Wrap, you must contact your PITT OHIO Enterprise Solutions Representative and apply for this door-to-door Protect From Freezing service. THE FOLLOWING INFORMATION IS WHAT YOUR SALES REPRESENTATIVE WILL NEED: Heat Track Canada offers heated trailers, provided by The Reliance Network member Canadian Freightways/Kingsway, that are kept at a constant 45 degrees during transit. To receive Heat Track service for your Canadian shipments, simply mark Heat Track or Protect From Freezing (PFF) on your freight and Bill of Lading (BOL) to register a Canadian shipment. Commodity Protect From Freezing temperature requirements Shipment frequency Shipper and consignee locations Average weight per shipment Average number of pallets per shipment 11. BENEFITS Trusting your carrier is key when shipping truckload. You expect your delivery to get there on-time and it will with PITT OHIO’s reliable, 99%, on-time truckload service within a 600-mile radius. TRUCKLOAD FULFILLING LARGE EXPECTATIONS At PITT OHIO, you can expect the same consistency and reliability from all of our services that you have come to know with our legacy LTL business. Our truckload service fulfills this expectation. PITT OHIO and ECM TRANSPORT work closely together to deliver your truckload shipments with an asset-based truckload service for your volume shipping needs. Confidence in knowing your truckload shipment will be delivered by professionally trained, courteous drivers that are 100% hazmat certified. SPECIALIZING IN COVERAGE TIME SENSITIVE, HAZMAT AND HIGH-VALUE FREIGHT For a worry and hassle-free shipping experience, PITT OHIO has made it easy for you to track and trace your truckload shipments on our website. TRUCKLOAD SERVICE CENTERS: CENTER VALLEY, PA CINCINNATI, OH CLEVELAND, OH CINNAMINSON, NJ COLUMBUS, OH HARRISBURG, PA PITTSBURGH, PA WEST MIDDLESEX, PA TOLEDO, OH WASHINGTON, PA YORK, PA www.pittohio.com 1-800-366-7488 12. 97% ON-TIME Specializing in direct service throughout the Mid-Atlantic & coverage to all 48 states and Canada through a comprehensive Logistics Team DROP TRAILER CLAIMS RATIO .11% Drop trailer available for pickup and delivery 239 TRACTORS ECM TRANSPORT CORPORATE OFFICE 1 Rich Hill Road Cheswick, PA 15204 Ph: 412-435-2140 Fax: 724-339-8989 1199 TRAILERS TO SCHEDULE YOUR TRUCKLOAD SHIPMENT CALL 1-877-763-5623! AWARDS RECOGNIZED BY THE TRANSPORTATION INDUSTRY AND APPLAUDED BY OUR CUSTOMERS 5-TIME RECIPIENT OF THE ATA PRESIDENT’S TROPHY Awarded from the American Trucking Association and regarded in the industry as the highest safety award available to all motor carriers in the United States. QUEST FOR QUALITY Logistics Management Magazine’s Quest for Quality Award is widely regarded as one of the most prestigious awards in the transportation industry; PITT OHIO has received the award 19 times in the LTL category, 9 times in the expedited motor carrier category and one time in the Truckload category. 2013 PMTA PRESIDENT’S TROPHY Recognized as being the highest safety award presented by all of the carriers that are members of Pennsylvania Motor Truck Association. 2013 G75 GREEN SUPPLY CHAIN PARTNER 2014 ALLIANCE AWARD WITH THE RELIANCE NETWORK (TRNET) World Trade 100 Magazine, a leading transportation industry publication, SMC³, an industry trade association, awarded PITT OHIO and its TRNet affiliate Averitt Express with an Alliance Award in the Domestic Freight Single Mode category for the successful shipment consolidation and pool distribution program they customized for their client, Toshiba. 2012 FLEET SAFETY AWARDS Pennsylvania First place in the General Commodities LTL Over 15 Million Miles Virginia First place in the LTL Division Over 4 Million Miles West Virginia First place in the 2,250,000 – 3,000,000 Miles intercity Fleet Safety Award and also the Grand Champion Award 4-TIME WEBAWARD RECIPIENT Inbound Logistics Magazine highlights sustainability leaders in the logistics and transportation sector. Presented by the Web Marketing Association to recognize website work that is above and beyond the standard of excellence in design, interactivity, technology, content, innovation, copywriting and ease of use to target audience. NAMED TOP WORKPLACE IN PITTSBURGH 3 YEARS IN A ROW CARRIER AWARDS Sponsored by the Pittsburgh Post Gazette newspaper, Workplace Dynamics, LLC determines the list and rankings based solely on surveys about the workplace completed by their employees. 2013 BREATHE AWARD Presented by Pittsburgh’s Breathe Project to company’s excelling at clean-air initiatives. 2013 CIO 100 AWARD FOR SAFETYBOX IDG's CIO magazine, announced PITT OHIO as a recipient of the 2013 CIO 100. The 26th annual award program recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). PITT OHIO is proud of the exceptional service we provide to our customers. Below are a few of the awards we have received from our customer’s in the past 3 years. GRAINGER CARRIER OF THE YEAR AWARD EASTMAN CHEMICAL SUPPLIER EXCELLENCE AWARD DUPONT SOURCING & LOGISTICS OUTSTANDING SERVICE AWARD VOLVO LOGISTICS QUALITY AWARD SUPERMEDIA SUPER SERVICE AWARD HONEYWELL CARRIER OF THE YEAR AWARD THE GAP BEST OVERALL CARRIER AWARD ITW CONSTRUCTION CARRIER OF THE YEAR multi-year award recipient 13. SUSTAINABILITY PEOPLE, PLANET, PROFIT PITT OHIO is committed to doing our best to achieve environmental and social responsibility following consideration of the importance of environmental sustainability and a commitment to be a benefit to the Mid-Atlantic and Midwest regions. Our team continually strives to find efficiencies to get shipments delivered on time, intact, and at a fair price while keeping our communities safe and clean. At PITT OHIO being sustainable means taking into consideration everything that we as a company and as a community member affect. Our sustainability efforts are focused around “People, Planet, and Profit”. This three-tiered approach enables us to operate in a balanced way. Our goal through our sustainability program is to lower our environmental impact, find efficient transportation solutions for our customers, be a good corporate and community citizen, and support our employees. PEOPLE PITT OHIO's commitment to the general welfare of our community is a shared dedication from the owner and the employees. PITT OHIO makes our employees a top priority with competitive wages, best in industry benefits, as well as our Wellness Program, training programs and award-winning Safety Department. We continue to support our community with key charitable endeavors with Autism Speaks, the Boys and Girls Clubs of America, and Make-a-Wish. In 2013, our employees gave over $71,000 through both direct contribution and through participation in many events, such as the Walk Now for Autism Speaks and our company Rock and Bowl event. PROFIT $498.0 $430.0 $388.0 $345.9 $315.1 $294.0 $364.7 $351.6 $331.9 $316.1 $234.6 Our goal is to operate at consistent levels that allow us to be good corporate citizens and reliable business partners. We are dedicated to innovative thinking that allow us to sustain a strong financial performance. $ REVENUE IN MILLIONS 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 TO VIEW OUR 2013 SUSTAINABILITY ANNUAL REPORT, CLICK HERE PLANET PITT OHIO's signature commitment, "We're Always There For You!" goes beyond the treatment of our employees and customers. At PITT OHIO, "We're Always Thinking Green!" as well. By actively trying to reduce our carbon footprint on the road and at our facilities, we are on the forefront in preserving our environment. PITT OHIO is committed to improving the environmental performance of our operations in an effort to sustain a healthy planet. We treat our business practices with an environmentally conscious approach. PITT OHIO works every day to reduce our Carbon Footprint by improving vehicle practices and retro fitting our facilities. It is our goal to promote the construction and maintenance of buildings that are environmentally responsible, efficient and healthy places to work. PITT OHIO reduced its normalized carbon output by 1.4% over 2012 levels through improved fleet MPG and reducing our electricity by almost half a percent. WE CONTINUE TO FIND INNOVATIVE SOLUTIONS TO REDUCE ENERGY USAGE AND OUR CARBON FOOTPRINT. VEHICLE AND FLEET BUILDINGS 478 LIGHT BULBS NATURAL GAS VEHICLES We are working with MACK to pilot CNG vehicles that run clean while having the power to move freight efficiently. PROGRESSIVE AND PROPER SHIFTING NO IDLING SPEED MANAGEMENT PROGRAM DURA SWEEPERS LIGHT BULBS We replaced incandescent bulbs with Fluorescent Compact ECOBULBS at an average energy savings of $46 per bulb. You could buy a Ford Fusion by replacing 478 bulbs. 975,000 GALLONS SOLAR PANELS One year of Solar Panel operation at our East Windsor terminal is a reduction of 8,620 tons of CO2 which is equal to saving 975,000 gallons of gasoline. You could drive from New York to California 9,904 times! Our East Windsor terminal is 1 of 200 energy neutral sites in the country. 100 POOLS CARBON CALCULATOR PITT OHIO is able to evaluate carbon emission for our LTL customers’ shipments based on density, distance and fuel utilization by measuring greenhouse gas emissions at the shipment detail level. EARTH DAY For over 9 years, PITT OHIO has participated in the Keep America Beautiful campaign, organizing litter clean ups and other beautification projects at our facilities and the communities that surround our terminals. WATER-FREE URINALS By using 50 water-free urinals at our terminals we could fill 100 swimming pools with the water we are saving. 2.8% PAPER USAGE 55 TREES In 2013, our paper usage per shipment went down 2.8% which saved approximately 55 trees. RECYCLING Recycling programs at all of our locations INNOVATION & TECHNOLOGY ENTERPRISE INTEGRATION EQUATION OUR TOOLS + YOUR SYSTEM = SEAMLESS INTEGRATION Experience what seamless integration is all about. RATE QUOTES FREIGHT CHARGES PICK UPS ELECTRONIC DATA INTERCHANGE (EDI) ON-BOARD COMPUTING TRACKING & TRACING INFORMATION ELECTRONIC INVOICING Leveraging our on-board computing systems to deliver superior, on-time performance and remain environmentally conscious. BUSINESS-T0-BUSINESS XML INTERFACE ANYTIME, ANYWHERE WE’RE ALWAYS THERE! www.pittohio.com MOBILE TOOLS PITT OHIO has a mobile application and a mobile website which allows our customers to stay connected anytime, anywhere. Mobile customers can now download our application on their Apple iPhone© or Apple iPod Touch© devices as well as access our mobile website at m.pittohio.com. PITT OHIO enhanced its communication and visibility to its customers, employees and overall general public by joining the social media network on Facebook, Twitter, LinkedIn and Youtube. PITT OHIO has the flexibility and agility to turn innovation and new technology advancements into a competitive differentiator for our customers. Our objective is to continue to be innovative and use our technology to make shipping effortless for our customers. SAFETY & SECURITY Ensuring the safety of our customers, employees and our communities is our priority. SAFETY KNOWLEDGE EXPERIENCED STAFF CONTINUOUS TRAINING AWARD WINNING Our excellent motor carrier safety ratings and low accident frequencies is a direct result of our proactive mindset when it comes to safety. As a company, PITT OHIO has a solid safety performance history and will continue to be a leader in the area of safety and compliance due to the dedication and professionalism of our fleet of drivers and vehicle maintenance personnel. At PITT OHIO, we offer industry-leading asset protection and security compliance. We understand that our customers may have important and unique needs related to high-risk products, homeland security regulations, and brand protection. We offer consultation and proactive partnership to ensure that our customers’ security needs are met. Up-to-date business resiliency programs and relationships with key government and private sector partners help keep PITT OHIO well-prepared against the risks of potential disruptions. PITT OHIO leverages modern technologies and processes to protect customer assets in-transit and at our facilities; including around the clock management and monitoring by the PITT OHIO corporate security team. CSA IS DESIGNED TO MAKE THE ROADS SAFER Compliance, Safety, Accountability (CSA) is a Federal Motor Carrier Safety Administration (FMCSA) initiative to improve large truck and bus safety and ultimately reduce commercial motor vehicle (CMV) related crashes by targeting unsafe operations. CSA will use a comprehensive BASIC method to identify specific carrier and driver safety performance issues. The BASIC safety performance categories are: Unsafe Driving, Fatigued Driving (Hours-of-Service), Driver Fitness, Controlled Substance/Alcohol, Vehicle Maintenance, Cargo-Related and Crash History. For PITT OHIO’s CSA Scores, click here. A PROACTIVE MINDSET PITT OHIO took a proactive approach by initiating CSA training with its drivers and vehicle maintenance personnel in 2009. Through this proactive mindset, PITT OHIO has established and maintains an excellent LTL motor carrier safety rating, low accident frequencies and excellent safety numbers through our commitment to following proper procedures. Trust your freight with PITT OHO, an award-winning company with an unwavering commitment to safety. LTL TERMINAL LOCATIONS ALLENTOWN CINCINNATI HAZLETON TOLEDO 4723 Highway 309 5000 Duff Drive 588 Oak Ridge Road 5200 Stickney Avenue Center Valley, PA 18034 Ph: 1-610-791-9134 Ph:1-800-426-9129 Cincinnati, OH 45246 Ph: 1-513-860-3424 Ph: 1-800-765-4165 Humboldt Industrial Park Hazleton, PA 18202 Ph: 1-570-384-5051 Toledo, OH 43612 Ph: 1-419-729-8173 Ph: 1-888-644-7488 Fax:1-610-791-9137 Fax: 1-513-860-3430 Ph: 1-800-472-4038 Fax: 1-419-729-2894 BALTIMORE CLEVELAND 151 Blades Lane Glen Burnie, MD 21060 Ph: 1-410-766-6033 Ph: 1-800-435-5554 Fax: 1-410-766-6972 15225 Industrial Parkway Cleveland, OH 44135 Ph: 1-216-433-9000 Ph: 1-800-241-1222 Fax: 1-216-433-1197 BATTLE CREEK COLUMBUS 5113 Meredith Ave Portage, MI 49002 Ph: 1-269-381-9299 Ph: 1-888-650-3624 Fax: 1-269-381-9325 2101 Hardy Parkway Street Grove City, OH 43123 Ph: 1-614-801-1064 Ph: 1-800-795-2658 Fax: 1-614-801-1073 CHARLESTON CUMBERLAND 500 River East Belle, WV 25015 Ph: 1-304-925-7941 Ph: 1-800-344-7878 Fax: 1-304-925-1067 Day Road Mexico Farms Industrial Park Cumberland, MD 21502 Ph: 1-301-777-0909 Ph: 1-800-767-2862 Fax: 1-301-777-8009 PITTSBURGH 1500 Industrial Highway EAST WINDSOR RICHMOND Cinnaminson, NJ 08077 Ph: 1-856-303-2799 Ph: 1-877-669-2465 Fax: 1-856-303-2791 209 Whitehead Road Hamilton, NJ 08619 Ph: 1-609-890-2086 2000 Crossblades Street Richmond, VA 23237 Ph: 1-804-275-5812 Ph: 1-877-325-9463 Fax: 1-609-890-2063 Ph: 1-888-279-2382 Fax: 1-804-743-2545 HARRISBURG ROANOKE 5641 Grayson Road Harrisburg, PA 17111 Ph: 1-717-558-8473 Ph: 1-800-669-4277 Fax: 1-717-558-9359 1512 Plantation Road NE Roanoke, VA 24012 Ph: 1-540-857-8945 Ph: 1-888-279-0082 Fax: 1-540-857-8953 CHERRY HILL CHICAGO 4975 West Pershing Road Cicero, IL 60804 Ph: 1-708-652-3515 Ph: 1-877-366-2449 Fax: 1-708-652-3560 18. Fax: 1-570-384-5057 INDIANAPOLIS 3701 West Morris Street Indianapolis, IN 46241 Ph: 1-317-241-9802 Ph: 1-888-449-1566 Fax: 1-866-763-5557 NORRISTOWN 541 Hollow Rd Phoenixville, PA 19460 Ph: 1-610-983-3905 Ph: 1-800-669-6257 Fax: 1-610-983-3907 1 Rich Hill Road Cheswick, PA 15204 Ph: 1-412-232-3015 Ph: 1-800-366-7488 Fax: 1-412-232-0825 WASHINGTON 9 Industry Drive Eighty Four, PA 15330 Ph: 1-724-229-0742 Ph: 1-800-508-8756 Fax: 1-724-229-1954 WEST MIDDLESEX 400 Llodio Drive Hermitage, PA 16148 Ph: 1-724-342-9502 Ph: 1-800-697-9613 Fax: 1-724-342-3744 PITT OHIO CORPORATE OFFICE 15 27th Street Pittsburgh, PA 15222 Ph: 1-412-232-3015 1-800-366-7488 Fax: 1-412-232-0944 FOR CUSTOMER SERVICE, PLEASE CONTACT THE APPROPRIATE PITT OHIO SERVICE BELOW. SUPPLY CHAIN GROUND LESS-THAN-TRUCKLOAD TRUCKLOAD Toll free: (800) 366-7488 Fax: (412) 232-0619 Toll free: (866) 748-8240 Fax: (412) 208-2832 Toll free: (800) 291-7488 Fax: (412) 232-0521 Toll free: (877) 763-5623 Fax: (412) 208-2846 www.pittohio.com 1-800-366-7488