Travel Agents Website i

Transcription

Travel Agents
Website
i-inghams
i-inghams - Travel Agents Website Guide
Contents
Overview ................................................................................................................... 3
Some of our notable features .................................................................................... 3
Login to the Travel Agents website ............................................................................ 3
Search and booking holiday packages........................................................................ 5
Quick property search and book .............................................................................. 11
View data style route search ................................................................................... 17
Password reminder.....................................................................................................17
Agent admin ........................................................................................................... 20
Your feedback..............................................................................................................20
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Overview
Inghams has developed a trade portal site to enable our trade agent partners to
search and book our products.
http://agents.inghams.co.uk/
Some of our notable features
·
·
·
·
Users can search for available holiday packages using the Holiday Search
panel, Viewdata style route search, or quick property search.
View hotel descriptions and check availability.
Basic cost holiday cost is displayed on screen so users can get an idea how
much holiday package will be prior going into the booking system.
View the latest offers which are featured on the homepage. You can select an
airport or a region as a default to see offers from that gateway.
How to use the Travel Agents Website
Login to the Travel Agents website
Open the Travel Agents website by clicking on this link: http://agents.inghams.co.uk
You will be taken to the login page as shown in the screenshot below:
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To enter the Travel Agents Website, enter your ABTA ID and password (please note
that this is case sensitive) within the login box, for the Agent Reference field enter
your name:
After clicking on Login you will be taken to the Travel Agent Website homepage:
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Search and booking holiday packages
Using the holiday search panel on the left, select the date of travel by clicking on the
calendar icon, using the left and right arrows navigate to the date you want.
The available dates are highlighted in bold.
1. Once the page has finished loading, fill out rest of the fields, then click the
Search button.
To note: The resort field is an optional field, if you can leave this field as it is so you can get broader
search results. ( Please note that it may take longer though).
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You will be taken to the search results page that will list the holiday packages
available to book:
2. Select from the list the property you want to book
Here you can view the features that the property has to offer including the property
images.
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3. Towards the right of the page you can check the availability and view prices
of the property and make a booking by clicking on the row. You can select up
to 4 airports to compare prices.
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4. After selecting the holiday package, you will be taken to the booking system.
Select the options you want that appear on screen in this example this is a Flight
holiday package.
Transport: Select your outbound and return flights then click continue.
5. Accommodation: Select the type of room you want, allocate your passenger
to the room then click on continue:
6. Optional Extras: Where applicable, you will be given add on extras for your
holiday package, choose which add on you like and allocate the passenger to
the options then click Continue.
If you do not want to add on any extras simply click the continue button.
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Please note that discounts are not always shown, to be able to view them,
hover over the price on the price breakdown panel (where the red arrow is
pointing) to be able to get a cost breakdown.
7. Optional Extras – Transfer: Again similar to the previous page, if there are
options applicable to the booking it will appear on screen. If you select an
option say for example Transfer Upgrade and you see a message on screen
saying “No Results Found” this will mean the option is not available.
Select the option you want, allocate your passengers then click continue, or if
you do not want to add transfer to the holiday package, simply click the
continue button.
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8. Special Request: Enter your requirements here then click continue:
9. Passenger Details: Enter the passenger details on this page; fill out all the
mandatory fields.
At this point you have 3 options:
Previous Page: You can go back through the booking flow and make amendments to
the holiday package.
Hold Option: Here you can hold the booking on an option and come back at a time
to confirm the booking. (Options can be held for 24hrs)
Book Now: This will confirm the booking – at this point it will not be possible to
make any changes to the booking.
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Quick property search and book
1. If you already know which property you want to book, use the “Know your
holiday code” link.
2. Enter the holiday code for example: ATMA112, then click GO
This will take you to the property page. Use the panel towards the left of the page to
check the availability of the property
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3. Select the amount of passengers, duration and departure point. You can
select and view up to 4 departure airports at a time, which allows you to
compare the prices:
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4. Click on the calendar icon to select the preferred travel date:
5. To book: Select the row you want, this will take you to the booking system.
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View data style route search
I.
This search follows the process that is similar to that of the Viewdata.
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2. Click on the link which will then take you through to “availability search by
route”.
3. Here you can enter your requirements in the boxes to view your available
routes, then click search.
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4. Towards the right of the page you can check the availability, view prices of the
property and make a booking, by clicking on the ‘Book’ button. You can also click on
the ‘Info & book ‘button to view the features that the property has to offer including
the property images.
5. To book: Select the row you want, this will take you to the booking system.
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Forgotten Password
If you have forgotten your login details, just click on the link “Password Reminder”,
fill out the form shown on the page and you will be sent an email informing your
login credentials.
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Agent Admin
The Agent Admin section allows you to view:
· Confirmed bookings
· Options
· Cancelled booking
· Booking requests
· Quotes made on bookings
1. To access the Agent Admin section, select the agent admin tab on the
header, you will be taken to the page below:
2. Select the link “access admin section”, the page below will appear:
You can search for a booking by the booking reference, status, date of booking or
travel, by name or destination.
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3. Fill out any of the fields then click on “Search PNR”, the screen shown below
will appear:
4. You can view the booking detail by clicking on the icon under the select
column, this will take you to a page as shown below:
Page 19 of 20
Your Feedback
We are proud of what we are trying to achieve and recognise we can always do
better. To further improve our services, we would appreciate your feedback; either
by telling us when we have performed particularly well, or informing us when you
have not been satisfied with our service.
Please send your feedback to sales@inghams.co.uk from a valid email address so we
can follow up with you if needed. We can’t commit to responding to each and every
email we get, but all issues reported will be examined by our Technical dept.
Alternatively there is also a feedback button on the home page that you can click on
and leave feedback.
Page 20 of 20

Travel Agents Website i

Transcription

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