Muskoka Age Friendly Community Assessment

Transcription

Muskoka Age Friendly
Community Assessment
Prepared by Heather Hay
for the District Municipality of Muskoka
March 2016
Muskoka MAP – Community Assessment
Introduction
The purpose of this report is to compile an inventory of assessment data collected from previous
Seniors' Needs Assessment activities related to various projects across the region (including data
collected through an initial AFC assessment survey completed in Muskoka in 2014, survey data
collected by the District to inform a new Seniors Community Advisors program and the new Muskoka
Community Health Links, and other needs assessment data collected by partner agencies in the last
three years).
Once the inventory of previous needs assessment data is compiled, additional assessment activities
(focus groups and surveys) will be executed to address any data gaps (if gaps are identified). At the
same time, a comprehensive inventory of existing seniors services, programs and resources currently
available in the region will be compiled for use in developing action plans and identifying potential
solutions and partnerships.
Introduction
1
Table of Contents
Introduction................................................................................................................................................1
Executive Summary...................................................................................................................................4
Collaboration with other Age-Friendly Projects........................................................................................5
Background................................................................................................................................................6
Inventory of Background Information..................................................................................................7
Outdoor Spaces and Buildings.................................................................................................................10
Muskoka AFC Assessment 2014.........................................................................................................10
Outdoor Spaces and Buildings General..........................................................................................10
Public Restrooms and Rest Areas...................................................................................................11
Public and Private Buildings..........................................................................................................12
Summary.............................................................................................................................................12
Transportation..........................................................................................................................................13
General............................................................................................................................................13
Parking............................................................................................................................................14
Community Transportation Services..............................................................................................15
Inventory.............................................................................................................................................15
Resources.............................................................................................................................................17
Baysville & Dorset.........................................................................................................................17
Bala.................................................................................................................................................17
Bracebridge.....................................................................................................................................17
Gravenhurst....................................................................................................................................18
Huntsville........................................................................................................................................18
Midland...........................................................................................................................................18
Summary.............................................................................................................................................18
Housing....................................................................................................................................................19
Housing General.............................................................................................................................19
Housing Maintenance and Modifications.......................................................................................19
Inventory.............................................................................................................................................21
Resources.............................................................................................................................................21
Summary.............................................................................................................................................22
Respect and Social Inclusion...................................................................................................................24
Respect and Social Inclusion..........................................................................................................24
Inventory.............................................................................................................................................24
Resources.............................................................................................................................................24
Summary.............................................................................................................................................24
Social Participation..................................................................................................................................25
Social Participation.........................................................................................................................25
Inventory.............................................................................................................................................25
Resources.............................................................................................................................................26
Summary.............................................................................................................................................29
Civic Participation and Employment.......................................................................................................30
Introduction
2
Inventory.............................................................................................................................................30
Resources.............................................................................................................................................30
Government....................................................................................................................................30
Summary.............................................................................................................................................36
Community Information..........................................................................................................................37
Resources.............................................................................................................................................38
Summary.............................................................................................................................................38
Community Supports and Health Services..............................................................................................39
Inventory.............................................................................................................................................40
Resources.............................................................................................................................................43
Health Units....................................................................................................................................43
Health Support Organizations.........................................................................................................43
Home Support Services..................................................................................................................48
Palliative Care & Bereavement......................................................................................................48
Private Support Services.................................................................................................................49
Home Health Equipment & Vehicles..............................................................................................50
Summary.............................................................................................................................................51
Bibliography.............................................................................................................................................53
Appendix I: Miscellaneous Resources.....................................................................................................56
Emergency Services........................................................................................................................57
Food Banks.....................................................................................................................................57
Safety...................................................................................................................................................61
Appendix II: Statistical Economic & Social Profile of Muskoka - May 2010 3.....................................64
Appendix III: AFC Hub...........................................................................................................................67
Appendix IV: Muskoka AFC Assessment Tool........................................................................................72
Introduction
3
Executive Summary
The key features of the District Municipality of Muskoka that is mentioned in several of the reports are
the large geographic area of 6,475 km2 with a small population of 59,9801 (2011) permanent residents
and over 75,000 seasonal residents. There are two main transportation corridors running north and
south Hwy #11 on the east and Hwy 400 on the west. The majority of services are along the Highway
#11 corridor and east west traffic is not as efficient meaning those in the west have more of a challenge
accessing services.
Traditional traffic patterns mean that individuals may be travelling outside the District for services. ON
the east side those in Huntsville will often prefer to travel to North Bay for specialists appointments
and in the west the people in Mactier generally prefer to travel to Parry Sound or from Honey Harbour
to Midland.
One element that is missing from the AFC research but is referred to by some of the reports is poverty
and ensuring that basic needs are being met. Safety, access to legal supports and food security are a
priority for the individual before they can deal with social participation. Another gap is while there are
services in may of the communities there is no mapping of what services exists in each individual
community.
The biggest area of concern for residents and the one Muskoka has been actively pursuing is the issue
of transportation. There are two new bus services and a plan to expand to a dispatch system using a
combination of services agency partners and commercial units. There are additional issues of parking
spots not being large enough to load and unload a wheelchair, snow removal, The next main area of
concern is access to health services including a family doctor, specialists, therapy and treatment, home
care support. There is a push to allow people to age at home but without the supports in place and extra
funding for in house services.
Civic participation tells us that there are lots of volunteer postings but not much in paying work for
seniors. And Respect and Social Inclusion are generally positive with the exceptions of shut ins and
caregivers getting the support they need. The final area of concern is Housing and the lack of
affordable supports to maintain older homes. There are long waitlists for senior's housing and long
term care at a time when most would prefer to be at home.
Collaboration is an ongoing theme amongst many of the reports – finding unique ways to serve more
people with less resources by moving towards integration of services and resources. The nature of
Muskoka is that collaboration may need to include other LIHN's and districts to ensure the needs of
Muskoka residents are being met.
1http://www12.statcan.ca/census-recensement/2011/dp-pd/prof/details/page.cfm?
Lang=E&Geo1=CD&Code1=3544&Geo2=PR&Code2=35&Data=Count&SearchText=Muskoka&Sear
chType=Begins&SearchPR=01&B1=All&Custom=&TABID=1
Executive Summary
4
Collaboration with other Age-Friendly Projects
The only other project currently funded as an Age-Friendly Community Project is the Town of
Gravenhurst has received $25,000 through the Ontario Seniors' Secretariat. According to the
Secretariat's website:
This project will develop an age-friendly action plan for Gravenhurst that will identify new
opportunities to make the community more walkable and conducive to a variety of active
transportation modes, while taking into consideration the specific needs of our aging
population. (http://www.seniors.gov.on.ca/en/srsorgs/afcpgp_projects.php)
The Gravnhurst project appears to focus on accessibility in outdoor spaces and might benefit from the
Muskoka Assessment. A joint meeting to discuss opportunities for collaboration is recommended.
Collaboration with other Age-Friendly Projects
5
Background
The World Health Organization (WHO) defines an age-friendly community as one that optimizes
opportunities for health, participation and security in order to enhance quality of life as people age.
The WHO created a checklist of essential features of Age Friendly Rural and Remote Communities that
includes eight community sectors:
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Outdoor spaces and buildings
Transportation
Housing
Social Participation
Respect and Social Inclusion
Civic Participation and Employment
Communication and Information
Community Support and Health Services
The initial Age Friendly Community Assessment Muskoka began in 2013 with the formation of a Site
Steering Committee and a presentation by Jean Kincade and Lucy Marco who shared the results of the
Brantford and Brant County project. Kincade and Marco suggested establishing categories based on
the level of independence versus age for establishing target groups.
Initial focus groups were held in fall of 2013 to determine the most appropriate assessment tool to use.
The Age Friendly Community Quiz developed by Age Friendly Manitoba was selected for its focus on
rural issues and concerns and modified to capture specific local data.
The survey was available online from January to June 2014 and in print and garnered 215 responses.
In addition to the survey there were 10 focus groups with a total of 121 participants and in depth
interviews were conducted with 10 individuals. An effort was made to solicit the input of seniors,
caregivers and service providers.
Baysville
East Gwillimbury
Huntsville
Magnetewan
Muskoka
Port sydney
South muskoka
Utterson
Background
Bracebridge
Gravenhurst
Kearney
Midland
Parry Sound
Ryde
Uffington
Vankoughnet
Burk's Falls
Hanover
Kilworthy
Milford bay
Port Carliing
Severn bridge
Ullswater
Wahta
6
Inventory of Background Information
Age-Friendly Rural and Remote Communities: A Guide
http://www.phac-aspc.gc.ca/seniors-aines/alt-formats/pdf/publications/public/healthysante/age_friendly_rural/AFRRC_en.pdf
Federal/Provincial/Territorial Ministers Responsible for Seniors
Filename: AFRRC en.pdf
This guide is based on a Canadian project that focused on 10 remote and rural communities in Canada.
It is an extension of the work by the World Health Organization and the Global Age-Friendly Cities
Project. It provides an analysis and projections of seniors and aging in rural Canada. For each of the
common themes the Key Elements identifies the barriers and practical suggestions for improving agefriendliness. The guide also covers the stages and process for working toward an age-friendly
community from assessment to planning, then implementation and the importance of monitoring. The
guide concludes with a Checklist of of Age-Friendly Features for each of the community dimensions.
Finding the Right Fit: Age-Friendly Community Planning
Filename: Ontario Age-Friendly Community Planning.pdf
The Ontario government prepared this comprehensive guide for communities about the process of
becoming age-friendly, descriptions of the eight community dimensions, resources and a glossary of
acronyms. The guide maps out the process in various communities from meetings and grant
applications to assessment, actions plans, implementation and evaluation. The next steps section for
each community often includes funding opportunities and the concrete actions taken to turn the plans
into reality.
Approaches to Rural Innovation and Integration
District Municipality of Muskoka
Filename: Approaches to Rural Innovation and Integration
This powerpoint was presented to the OMSSA Learning Symposium on June 23, 2015. It outlines the
strategies Muskoka has used to provide services in the areas of community investment, housing, health,
transportation, food, social enterprise, seniors and children. One key slide illustrates the progression
from all services offered through one office in 2004 on to the additions of Ontario Works community
offices in three towns in 2008 to outreach and seniors clubhouses in all towns and townships in 2013
followed by the current rural initiatives in 2015. A list of the partners in Muskoka Health Planning,
funding sources, the concept of collaboration moving towards integration and the pitfalls are also
presented.
Background
7
A Master Aging Plan For Brantford & the County of Brant
(September 16, 2008) Grand River Council on Aging
Filename: MasterAgingPlan_Booklet.pdf
Representatives Jean Kincade and Lucy Marco from the Grand River Council on Aging presented to
the Site Steering Committee for Age Friendly Muskoka in 2013. They have presented to groups across
Canada and their work has provided the blueprint for developing and implementing a Master Aging
Plan. The Master Aging plan includes a description of the target groups, the senior's needs identified by
the planning committees for each of the community dimensions. The chart with the Objectives and
Suggested Strategies is of particular interest as well as the list of recommendations for the City and
council, community agencies, federal and provincial government, the community and the individual.
A Master Aging Plan For Brantford & the County of Brant: Implementation Planning Phase
(October 26, 2009) Grand River Council on Aging
Filename: ImplementationActionPlan.pdf
This is provided as reference as it is the next step in the planning process and an awareness of the
implementation plan will inform the development of the Master Aging Plan.
Community Results - Master Aging Plan for Brantford and Brant County
(October 8, 2013) Grand River Council on Aging
Filename: Comparison-Community versus MAP-Oct-8.pdf
This third document is a comparison of Community Results and the Master Aging Plan. The specific
activities that occurred within the community provide suggestions of what can be done to meet the
speicific goals and objectives of the Master Aging Plan.
Global Age-friendly Cities: How does Peterborough compare?
Peterborough Social Planning Council (2012)
Filename: 2012_feb_14_report_on_age_friendly_comm.pdf
The report includes the assessment data for Peterborough for comparison purposes. They have also
identified specific recommendations and the local, regional and provincial partners needed to move the
recommendation forward.
Muskoka Senior Community Advisor Program: Baseline Data & Community Engagement
Project
Bloom Consulting (January 2015)
This report provides an overview of the Muskoka Senior Advisor Program piloting in five
communities. The highlights from discussion groups are listed and common barriers and suggestions
for programs and services are listed. One interesting piece is the list of specific services available in
each of five communities and the lack of some services such as meals on wheels. This may be useful
information to be captured for the rest of Muskoka.
Background
8
District of Muskoka: Demographic profile
Planning and Economic Development Department (September 2011)
Filename: Demographic_Profile_September 2011.pdf
This is the most current demomgraphic profile of Muskoka. It provides a breakdown of permanent and
seasonal populations, education, income and labour data.
Background
9
Outdoor Spaces and Buildings
Muskoka AFC Assessment 2014
Outdoor Spaces and Buildings General
0 10 20 30 40 50 60 70 80 90100
Sidewalks, paths and trails are well maintained and snow cleared.
Brushes and shrubs are trimmed along sidewalks.
Sidewalks have flat intersections.
Snow removal is prompt.
Snow banks removed so passengers can get in and out of vehicles.
Poor
Fair
Good
Very good
Excellent
Snow removal considers those who use scooters or wheel chairs.
Parking lots are well maintained and cleared of snow and ice.
Residential areas are well lit.
Businesses clear snow and ice in front of their buildings.
High snowbanks were a visibility and safety hazard.
Generally businesses are doing a good job keeping their storefronts clear of snow although the
sandwich boards can be an obstacle particularly in the winter with snowbanks. The pole with the push
button for crosswalks is sometimes difficult to reach due to the buildup of snow.
Huntsville sidewalks are poorly maintained with cracks.
10
Public Restrooms and Rest Areas
Public Restrooms and Rest Areas
0 10 20 30 40 50 60 70 80
Public washrooms are available.
Good signs direct people to washrooms.
Poor
Fair
Good
Very good
Excellent
Public washrooms can accommodate people with disabilities.
Benches available along sidewalks, paths or trails.
There are not enough public washrooms in general and although a washroom may have an accessible
stall there are very few accessible family washrooms that allow for an opposite gender person to
provide personal care. Caregivers need to plan their outings based on access to washrooms. Many
public toilets are too low and some public washrooms are located downstairs.
In Bracebridge and Gravenhurst seniors felt there are long gaps between benches on the sidewalks
making it difficult to walk long distances. In the winter the benches are removed all together so there is
nowhere to stop and rest. Seniors in Huntsville felt there were adequate benches and places to rest.
11
Public and Private Buildings
Public and Private Buildings
0
10
20
30
40
50
60
70
80
90
Ramps with slope appropriate for wheel chairs
Handrails
Non-slip flooring
Poor
Fair
Good
Very good
Excellent
Good lighting
Doors that are easy to open
Services are grouped for easy access
There are handrails, ramps and wheelchair buttons in many public buildings. The flooring can be
slippery particularly in the winter when they are wet and ramps are too steep. Some doors to buildings
are too heavy and not all the automatic buttons work. Many services are spread out all over town. The
Service Canada office in Huntsville is only open one day a week for four hours.
Difficult for a rural community to meet regulations for accessibility because their needs might not be
the same. One participant indicated his frustration that in order to make their community centre
accessible, they would need to make the washroom scooter-accessible, but the roadways leading to the
center don't have sidewalks and therefore scooters cannot even physically reach the center.
Summary
The survey was conducted during a winter with record snowfalls which created problems for many
seniors and is reflected in the survey results. Snow on sidewalks, parking lots and trails provided the
biggest barriers for seniors. Businesses did clear in front of their buildings. There are not enough
public, accessible washrooms with adequate signage. The main concern for public and private
buildings are the non-slip flooring
12
Transportation
General
Transportation
0
10 20 30 40 50 60 70 80 90 100
Roads are maintained and appropriately lit.
Roads are well signed.
Lines on pavement are clear and visible.
Poor
Fair
Good
Very good
Excellent
Crosswalks are well marked and signed.
Speed limits are appropriate in populated areas.
Some roads have potholes in the spring making it difficult to get around. The signage is generally good
but street signs are sometimes blocked by tree branches and snow. Narrow roads in rural areas without
a paved shoulder are difficult to navigate for anyone using a bicycle or assistive devices. Crosswalks
don’t give you enough time to cross the road.
The District of Muskoka contracted Lura Consultants to conduct extensive research into transportation
services in Muskoka in preparation for developing a transportation system that builds upon the Corridor
11 bus that runs from Huntsville to Barrie twice a day and the MET bus system that uses school buses
to bring people into the larger centres for shopping and services. The three reports are called “'Motor'
Collaborative: Proposed Design and Operation Details”, “Transportation in the District Of Muskoka:
Current Conditions, Gaps And Opportunities Best Practice” “Case Studies In Addressing Rural
Transportation Challenges”
Transportation
13
Parking
Parking
0
10
20
30
40
50
60
70
Parking located close to services.
Enough parking spots for vehicles with hangtags.
Poor
Fair
Good
Very good
Excellent
Disabled parking are monitored.
Drop off areas available and conveniently located.
There are generally enough disabled parking spots but some are not large enough to allow the loading
and unloading of someone in a wheelchair on the side of the vehicle. Snowbanks can make it difficult
to get in and out of a vehicle especially if a ramp is used.
Some senior housing has limited disabled parking. Some felt that disabled spots are not adequately
monitored. Pay parking at the hospital is frustrating if you’re trying to visit someone and can be a
deterrent to visiting regularly and paying a $5 parking fee each time.
There’s only one wheelchair parking space outside of the Service Ontario building- it’s often occupied,
which makes access to Service Ontario services difficult if you need that parking spot
Library doesn’t have enough accessible parking either. Free parking along the main street is very
helpful.
Moving cars when it snows is a large problem as they have to be moved too early in the morning;
sometimes they have already plowed by 9:30 which is when they say they’re coming- tenants would
like a better idea of exactly when they’re coming. Not enough visitor parking. Residents are
concerned about the delivery truck for The Pines next door blocking the front laneway for emergency
vehicles.
Transportation
14
Community Transportation Services
Community Transportation Services
0
20
40
60
80
100 120
Affordable and accessible transportation is available.
A volunteer or informal network of drivers is available.
Poor
Fair
Good
Very good
Excellent
Transportation for health appointments out of community.
Older adults have information about transportation options.
The Huntsville residents are happy to have a local bus system but would like a stop at the Summit
Centre to partake in activities/exercise. Bracebridge residents have the “Santa’s Village” trolley in the
summer months, however it is not accessible and it is difficult to get up the steps with mobility issues.
The Corridor 11 Bus that runs from Barrie to Huntsville had been used by a couple of tenants, but they
indicated that especially when the weather is bad, there are no bus shelters or places to sit, making it
difficult if you have mobility issues.
Lack of choices for transportation when you have no vehicle make it very difficult to remain
independent. Red Cross volunteer drivers are available for transportation to medical appointments out
of town, but not within town. Although taxis are expensive, the service is very good, and drivers will
generally help with carrying groceries etc.
Inventory
Best Practice Case Studies in Addressing Rural Transportation Challenges
(October 2011) Lura Consulting for the District Municipality of Muskoka
Filename: 1. Transportation in the District of Muskoka - Current Conditions (Final Report - Oct 12).pdf
This is the first of three reports by Lura Consulting for the District Municipality of Muskoka in attempt
to identify and meet the transportation needs of Muskoka residents. This report provides an assessment
of rural transportation and a series of case studies of other rural transportation programs from
communities in Ontario and the United States. Of particular note is the Lessons Learned section is the
Features of Interest for the District of Muskoka.
Transportation
15
Transportation in the District of Muskoka: Current Conditions, Gaps and Opportunities
Lura Consulting for the District Municipality of Muskoka (October 2011)
Filename: 2. Best Practices in Rural Transportation Solutions - Final Report (Oct 11).pdf
This is the second in a series of three reports and provides a comprehensive analysis of the current
transportation resources including details of the public, private, health care, community service-based
programs that offer transportation services. Transportation challenges includes a discussion of general
transportation barriers and the challenges of volunteer and other transportation services. The next
section identifies the service gaps including priority groups, geographic areas, trip purpose and lack of
awareness of existing programs and volunteer training and recruitment. There is a chart and map of the
most frequent ride request routes by a number of community service agencies. The benefits and
suggestions for what a coordinated system might encompass and potential drawbacks are also
addressed.
“MOTOR” Collaborative: Proposed Design and Operation Details
Lura Consulting for the District Municipality of Muskoka (October 2011)
Filename: 3. MOTOR Collaborative - Proposed Design and Operations Details (Final Report - Oct
31).pdf
The Muskoka Organized Transportation Offers Rides (MOTOR) Collaborative is the result of a year of
meetings to provide Muskoka residents with “affordable accessible, co-ordinated and reliable” (page 1)
transportation. There is an inventory of existing transportation resources and description of the
Brokerage/Dispatch model to be used. The Operations plan is divided into three phases 0-5 years, 5-10
years and 10+ years. The program will use partner agencies where applicable and a range of options
including volunteer driver program, ride sharing, taxi partnerships and eventually a MOTOR fleet to
meet the remainder of the ride requests. The report concludes with a chart that highlights potential
partner concerns and solutions.
Muskoka Transportation: Highlights of Current Conditions and Best Practices Research
Lura Consulting for the District Municipality of Muskoka (September 27, 2011)
Filename: 4. PPT Research Highlights - Sept 27th mtg.pdf
This is a powerpoint presentation developed by Lura that provides highlights of the research that is
included in the three previous reports on transportation in Muskoka.
Transportation
16
Resources
Bellfarm Patient Transfer Services
Non-urgent patient transfer service
Barrie
705-814-9885
1-866-893-9797
First Nations Inuit & Aboriginal Health
Non-Insured Health Benefits Program
Medical transportation for eligible First Nations
people and Inuit.
Ottawa
1-613-952-0087
1-800-640-0642
TTY
1-800-267-1245
MTO Senior Driver Renewal Program
Bala
Royal Canadian Legion
Need-A-Ride transportation program to take
anyone to local medical appointments.
Bala
705-762-3913
Bracebridge
Canadian Cancer Society (Cancer related medical
appointments)
Barrie
705-726-8032
1-800-338-6610
Bracebridge
705 645-8557
Canadian Red Cross Society
Drivers aged 80 years to renew your licence every Muskoka District Branch -Transportation
2 years you will have to attend a driver's licence
Bracebridge
705-645-6227
renewal session.
Transportation
1-800-387-2251
A small number of drivers may also be asked to
take a road test to have their driving skills assessed. Easter Seal Society
Northern Region
705-497-5436
Services for families of children whose activity is
1-800-461-9548
restricted by a physical handicap. Transportation
Huntsville
1-888-570-6110
services include administration of the Northern
MTO Road Conditions
Downsview
1-800-268-4686
Road Conditions
Health Travel Grant.
Sudbury
511
Specialized Driver Assessment - Skill Builders
Driver evaluations for anyone who has a medical
condition that may affect his/her ability to drive.
Barrie
705 727-0319
705-566-8858
1-800-316-5730
Hammond Transportation
Operating regular grocery shopping trips for in
town seniors • Wheelchair accessible buses are
available to charter Bracebridge
705645-5431
1-800-563-1885
Muskoka
Baysville & Dorset
Corridor 11 Bus
Hammond Transportation
Bracebridge
705 645-5431
The bus runs Monday to Friday, from Huntsville to
Barrie and back, making stops along the way in
Bracebridge, Gravenhurst, Washago and Orillia. It
Weekly shopping trips from Dorset & Baysville to does not run on weekends or holidays
Bracebridge.
Bracebridge
705-645-5431
1-800-563-1885
Transportation
17
Huntsville
www.hammondtransportation.com
www.corridor11bus.ca
Ontario Northland Bus Lines
North Bay
705-472-4500
1-800-461-8558
Bracebridge
Bus Line
1-800-363-7512
Riverside Inn
705-646-2239
www.ontarionorthland.ca
Huntsville Transit
Accessible bus
Huntsville
Cell on Bus
-789-5684 Ext 3821
705-788-6365
Metro Bus (formerly A&P)
Weekly grocery shopping trips for in town seniors
free of charge. Call for schedule, route and
accessibility.
Huntsville
705 645-5431
Muskoka Seniors Home Assistance
Take veterans or their dependents to medical
Helps seniors with no means of transport, who have
appointments, both locally and out of the District. medical appointments, shopping, social functions
Bracebridge
705-645-8500
etc.
Huntsville
705-789-6676
Gravenhurst
Transportation
705-789-0876
MTO Driver and Vehicle Licence Issuing Office
Gravenhurst
705-687-6365
www.mto.gov.on.ca
Muskoka Airport
Gravenhurst
705-687-2194
Peace of Mind Elder Care
Muskoka
c 1-888-367-1772
Cell
705-327-9418
Northern Airport Service (Shuttle Bus)
Huntsville
705-474-7942
1-800-461-4219
Ontario Northland Bus Lines
Huntsville
705-789-6431
Midland
Georgian Bay Metis Council, Long Term Care
Program - Escorted transportation.
Midland
705-526-6335
Summary
Transportation has been identified in the AFC assessment and by the District of Muskoka in the Lura
reports as a priority. The District has just launched the MET program providing transportation from
remote areas into larger centres on a weekly basis using school buses. Transportation routes need to
take into consideration that some traffic patterns result in residents seeking services outside Muskoka.
The MOTOR collaboration proposed is designed build on exisitng services and to grow and change to
meet the changing needs of the community.
Transportation
18
Housing
Housing General
Housing
0
10 20 30 40 50 60 70 80 90
Affordable housing is available.
Housing is located close to services.
Poor
Fair
Good
Very good
Excellent
Supports to help older adults stay in homes.
Assisted living options are available.
"Alert systems" are available for people living alone.
Affordable long term care options are available.
Families do not need to be separated for LTC.
Housing Maintenance and Modifications
Housing Maintenace and Modifications
0 10 20 30 40 50 60 70 80 90
General maintenance of homes is available.
Affordable services for yard maintenance and snow clearing.
Poor
Fair
Good
Very good
Excellent
Information re: programs for home modification is available.
Housing
19
There is a long waitlist to get into places like McVittie. Some residents indicated that they would like
help with cleaning in their individual apartments, especially for difficult areas like behind stoves and
high windows. Some senior residences are closer to services than others.
The emergency lights during a power outage only last for a certain amount of time, then the hallways
get very dark and there is a need for another emergency light system. Leaves and snow build up in the
back area of the building at the seating area and on the stairway.
Most tenants of senior facilities indicated that they were unable to stay in their own homes due to lack
of supports either health or home maintenance. It is difficult to find a reasonable, reliable service for
driveway clearing, making winter especially difficult for anyone with limited mobility. Local residents
can't compete with the money being offered by cottagers for maintenance and yard work.
Focus groups were held in Lofty Pines in Gravenhurst and the Huntsville Legion Seniors' Manor in
Huntsville and any concerns were covered under the general concerns above. The following are
specifically about the seniors housing at McVittie Place and Oakwood Heights.
McVittie Place
McVittie Place was built to be affordable housing for seniors but only 10 of the 80 units are built to be
accessible. The tubs in the other units are not accessible and there is not enough storage in the units for
linens/extra clothes etc. The doors in building are heavy and hard to open. The bathrooms in the
buildings’ units don’t have enough room for a walker or a medicine cabinet. The units are not well-lit
enough particularly in the living/dining room area. Proximity to Walmart is a huge benefit providing
shopping with good prices. Cogeco is the only TV provider in the building, which means there is very
little choice- if there’s a service interruption, they don’t send someone for days so there is no service.
Tenants would prefer a live-in superintendent, even if at an extra cost. They would feel safer/like they
could get questions answered more quickly. Main building areas are kept very clean which is
appreciated, although the floor is getting very scratched and not wearing well in main areas. The
signage for McVittie Place is not big or clear enough and visitors sometimes get confused and go to the
Pines.
Oakwood Heights
200 Oakwood indicated that they don’t like the individual hydro metering for units - want it to be the
same as 100. Both buildings had lots of complaints about the cold temperatures in the common room
and the front door intercom does not always work. Residents would like to have a list of all of the
contact numbers for any building issues and would like to receive a call to conﬁrm that the work
request has been received and an estimate on when the work will be completed. Both buildings were
upset about snow removal in the buildings’ parking lot, which requires car owners to move their cars
very early in the morning. Ice at the front entrance to the building and parking lots is sometimes an
issue. The furniture in the common room of 100 Oakwood has been there for 27 years.
Housing
20
Inventory
Housing Needs of Low Income People Living in Rural Area: The Implications for Seniors
http://www.cmhc-schl.gc.ca/odpub/pdf/63253.pdf?lang=en July 2003
The biggest challenge for seniors in rural communities is they are more likely to own an older home
with higher maintenance, utilities and transportation costs. There are fewer rental properties and access
to services can be a challenge. The advantage is land is affordable and servicing retirement
communities can provide local employment.
District Municipality of Muskoka. (June 23, 2015). Approaches to Rural Innovation and Integration.
(slides 9-10).
The district has participated fully in all provincial affordable housing programs, including
building McVittie Place, an 80 unit building for seniors. Muskoka has established the
Attainable Housing Advisory Table (MAHAT), whose role is to raise public awareness, and
provide education and information to the District and the public about the importance of
attainable housing. The Muskoka Affordable Housing Initiatives Program (MAHIP) role is to
raise public awareness, and provide education and information to the District and the public
about the importance of attainable housing.. The District Council confirmed their commitment
to increase the supply of affordable housing, by transferring previous D/C Waivers, and 100%
of Ontario Works upload savings, to the program.
Resources
Municipal Housing
www.fairvernnursinghome.ca
Muskoka District Municipal Office
Bracebridge
705-645-2231
(705) area code only
1-800-461-4210
Automated System
705-645-2100
www.muskoka.on.ca
Leisureworld Caregiving Centre
Gravenhurst
705-687-3444
www.leisureworld.ca
Bracebridge Municipal Non-Profit Housing
Corporation
Bracebridge
705-645-3303
Services for availability and
eligibility at
705-645-2412
Muskoka Landing
Huntsville
www.jarlette.com
The Pines Long Term Care Home
Bracebridge
705-645-4488
www.thepinesltc.ca
Gravenhurst Municipal Non Profit Housing Corp
& Huntsville Municipal Housing Corp
Bracebridge
705-645-2412 ext 285
The Lang Residence
Gravenhurst
Long Term Care
Retirement Residences
Fairvern Nursing Home
Huntsville
Housing
705-789-4476
705-788-7713
705-687-5978
Muskoka Hills Retirement Villa
Bracebridge
705-645-6364
21
www.muskokahillsretirementvilla.com
www.chartwell.com
Mental Health
Castle Peak Retirement Residence
Bracebridge
705-646-0808
www.castlepeakmuskoka.com
Muskoka North Residential
Gravenhurst
Country Moments
Huntsville
Care Homes
705-787-1639
1-800-804-8876
705-687-6199
www.country-moments.com
Carolyn's Comfort Homes
Bracebridge
705-706-4663
Granite Ridge Retirement Residence
Gravenhurst
705-687-0007
www.graniteridgerr.com
Muskoka Haven Rest Home
Port Sydney
705-385-0459
Gravenhurst Manor
Gravenhurst
www.chartwell.com
705-687-3356
James Street Place
Bracebridge
www.chartwell.com
705-645-1431
Co-housing
Solterra Co-housing
Chartwell Select Muskoka Traditions
Huntsville
705-789-0012
www.chartwell.com
Mary Lake Retirement Residence
Port Sydney
705-405-0284
Pine Ridge Retirement Committee
Gravenhurst
705-687-2202
705-687-0181
Rogers Cove Retirement Home
Huntsville
705 789-1600
705-645-0007
1-877-833-0007
Co-operative Housing
Bethune Housing Co-operative Inc
Gravenhurst
705-687-7305
Huntsville Legion Seniors Manor
705-789-6812
Accessible Housing
The Friends
Serving Muskoka & Parry Sound
1-888-746-5102
705-746-5102
www.thefriends.on.ca
Summary
For those who remain at home getting the maintenance and support needed to remain at home is
difficult and as owners they are more likely to have an older house in need of repairs. For inidviduals
wanting to move into town closer to services there is a long waitlist to get into affordable senior's
housing in facilities like McVittie or Lofty Pines The next area of concern is for those currenlty
residing in senior's housing are issues of accessiblilty within the unit (ie the tub) or outside with leaves
and snow creating hazards. There are not enough accessible units for those who need them and the non
accessible units mean a higher risk of a fall or injury. Individuals who require a higher degree of
Housing
22
medical support will be put on a wait list for long term care and often end up in the hospital in alternate
level of care beds. The long term care bed may not be close to family and friends and there can be
another wait to be transferred to the facility in their community. Finding ways to provide the support
people need to remain at home with affordable costs is a priority. There are no emergency shelter
facilities for seniors who have medical needs and require personal care support.
Housing
23
0
10
20
30
40
50
60
70
80
Older adults are generally treated respectfully.
Community activities bring generations together.
Poor
Fair
Good
Very good
Excellent
Older adults are asked to participate.
Inventory
Muskoka Senior Community Advisor Program: Baseline Data & Community Engagement Project
Bloom & Lacroix (January 2015)
Report summary listed under Background
Some excerpts from the focus groups in the seven target communities said:
“yes, seniors are generally busy, active and happy.” ... “Community meals tend to attract the
largest tournouts.”(Bloom & Lacroix, 2015, p. 7)
Resources
The resources section for Social Participation would be relevant for this section as well.
Summary
Seniors felt that they are generally treated with respect and that there are community activites that bring
the generations together. There is room for improvement in providing older adults with opportunities
to participate.
24
0
10
20
30
40
50
60
70
Range of social events for older adults of all ages.
Activities include variety of events.
Activities in location that are accessible for all.
System for "shut in" seniors have social contacts.
Poor
Fair
Good
Very good
Excellent
Those not interested are identified and respected.
Supports for caregivers to participate in social activities.
Some senior's buildings have a “check-in” program in the building so that tenants can formally check
in on one another, and it has worked to some degree. Residents in other facilities indicated they would
be interested in having a more formalized chick in system. For those in facilities there are lots of
activities (eg. WISE, VON SMART exercise, Bingo, Cards) but some would prefer more variety.
There are ample opportunities to volunteer and some residents feel pressured to participate. There is a
lack of respite care that allow caregivers to participate in social activities.
Inventory
Muskoka Senior Community Advisor Program: Baseline Data & Community Engagement Project
Bloom & Lacroix (January 2015)
Report summary listed under Background
In terms of identifying members of the community who were isolated and in need of help, focus
group participants generally could only identify one or two members of the community who
may fall into this category. There appears to be a lack of awareness with active, engaged
seniors of the ‘hidden vulnerable’ in their own communities. This is a significant disconnection
because vulnerable, social isolated seniors are a key target audience for the program and
outreach for these seniors is a central concern to the Seniors Planning Table members and other
service providers. (Bloom & Lacroix, 2015, p. 6&7)
25
Resources
Community Connection
Connecting people to services in their community.
Dial 211 to reach an information specialist 24
hours/day, 7 days/week.
Community Information 211
TTY
1-888-435-6086
www.communityconnection.ca
Archipelago
www.thearchipelago.on.ca
705-746-4243
Armour Township
www.armourtownship.ca
705-382-3332
Callander
705-752-1410
Contact information for clubs, groups and
associations (sports, hobby, shared interest) is
compiled annually by each municipality, usually
under their Culture and Recreation Departments
Carling
www.carlingtownship.ca
705-342-5856
Chisholm
www.chisholm.ca
705-724-3526
Municipal Offices
Joly Township
705-384-5428
Muskoka
Kearney
www.townofkearney.com
705-636-7752
Machar Township
www.machar.net
705-386-7741
Magnetawan
www.magnetawan.com
705-387-3947
Bracebridge
www.bracebridge.ca
Lake of Bays
705-645-5264
705-635-2272
1-877-566-0005
www.lakeofbays.on.ca
Gravenhurst
www.gravenhurst.ca
Huntsville
TTY
www.huntsville.ca
705-687-3412
McDougall
705-342-5252
www.municipalityofmcdougall.com
705-789-1751
1-888-696-4255
705-789-1768
McKellar
705-389-2842
www.township.mckellar.on.ca
McMurrich/Monteith
705-685-7901
www.McMurrichMonteith.com
Nipissing
Muskoka Lakes
www.muskokalakes.ca
Georgian Bay Township
705-724-2144
705-765-3156
nipissingtownship.com
705-538-2337
1-800-567-0187
www.township.georgianbay.on.ca
Parry Sound
705-746-2101
www.townofparrysound.com
Parry Sound
Township of Perry
www.townshipofperry.ca
705-636-0588
26
Powassan
www.powassan.net
705-724-2813
Ryerson Municipal
705-382-3232
Seguin
Dwight
705-635-3319
www.lakeofbayslibrary.ca/dwight/
705-732-4300
1-877-473-4846
www.seguin.ca
Baysville
www.lakeofbayslibrary.ca
705-767-2361
Milford Bay
www.muskokalakes.ca
705-764-0283
Port Carling
www.muskoka.com/library
705-765-5650
Vankoughnet
705-645-7548
South River
www.southriverontario.com
705 386-2573
Strong Township
www.strongtownship.com
705-384-5819
Sundridge
www.sundridge.ca
705-384-5316
Wahta
www.wahta.com
705-762-2354
Whitestone
www.whitestone.ca
705-389-2466
Walkers Point
705-687-9965
Libraries
Parry Sound
Many libraries offer internet access, shut in
services, photocopying, services for the visually
and hearing impaired. Call for information.
Point au Baril
705-366-2515
Muskoka
Kearney
www.olsn.ca/kearney
705-636-5849
Magnetawan First Nation
705-383-2477
Magnetawan
www.magnetawanlibrary.ca
705-387-4411
Bala
705-762-1086
Bracebridge
705-645-4171
www.bracebridge.library.on.ca
Honey Harbour
www.gbpl.ca
705-756-8851
McKellar
705-389-2611
MacTier
www.gbpl.ca
705-375-5430
Parry Sound
www.pspl.on.ca
Gravenhurst
705-687-3382
www.gravenhurst.ca/en/library.asp
Huntsville
www.huntsvillelibrary.ca
705-789-5232
Shawanaga
705-746-9601
705-366-2029 Ext 23
South River/Machar
www.olsn.ca
705-386-0222
Sundridge-Strong
705-384-7311
27
www.olsn.ca/sundridgestronglibrary
Residence
705-723-1656
Whitestone-Hagerman
705-389-3311
www.olsn.ca/whitestonelibrary
Young At Heart Senior Citizen's Club
Burk's Falls
705-382-2526
Resources for Women
Senior Centres & Clubs
Muskoka
Muskoka Women's Advocacy Group
Serving Muskoka District
Baysville Autumn Leaves Seniors
705-767-3579
Toll Free
Bracebridge
Senior Citizens Centennial Club 315
Bracebridge
705-645-9111
YWCA of Muskoka
• Women in Business • Men in business • Girlz
Unplugged • Women of Distinction • ywca
ENCORE (after breast cancer exercise program)
Bracebridge
705 645-9827
Dorset Seniors' Club
705-766-2278
Gravenhurst Seniors Club
705-687-8126
Huntsville Seniors Club 55
705-789-9783
Ryde Community Centre
705-687-4200
Seniors Citizens Friendship Club
Sprucedale (residence)
705-685-7938
Utterson Live Wires Seniors
705-385-2648
1-800-461-1740
705-645-4461
Women's Own Resource Centre (WORC)
Serving Almaguin Highlands
Information, referral, workshops, individual
support and community events.
Toll Free
South River
1-888-640-8668
705-386-9672
Animals
Wellness Initiative for Seniors Engaged W.I.S.E.
Bracebridge
705-394-8577
Ontario Society for the Prevention of Cruelty to
Animals
Parry Sound
Bracebridge
705-645-6225
www.muskoka.ontariospca.ca
Parry Sound Seguin Seniors Drop-In Centre
Parry Sound
705-746-7186
South River Friendly Circle Senior's
Drop In Centre
Resdence
705-386-7785
Trout Creek Seniors Friendship Club
Powassan
Huntsville
705-789-9709
www.animals-huntsville.on.ca
Orillia
705-325-1304
www.orillia.ontariospca.ca
South River
705-386-0020
Ontario Ministry of Natural Resources
Bracebridge
705-645-8747
28
Parry Sound
www.mnr.gov.on.ca
705-746-4201
Serving Parry Sound & Muskoka
Kearney
705 636-0309
Aspen Valley Wildlife Sanctuary
Rosseau
705 732-6368
After Hours
705-644-4122
www.avws.ca
A Wing and a Prayer
Bird Rehabilitation Centre
Port Sydney
Bear with Us Inc.
Sprucedale
705 685-7830
www.bearwithus.org
Bear Wise 24/7 Reporting Hotline (Bear Season)
1-866-514-2327
TTY
705-945-7641
www.ontario.ca/bearwise
705-385-1488
Solitudes Wildlife Rehabilitation Centre
Summary
The biggest gaps identified are having a system for shut ins, respecting those who don't wish to
participate and support for caregivers to participate in activities. The SCA report also found that
residents often aren't aware of the isolated members of their community. Participants were generally
satisfied with the number and range of activities avaialable.
29
0
10
20
30
40
50
60
70
Poor
Fair
Good
Very good
Excellent
Volunteer opportunities intergenerational.
Older adult employees compensated for work.
Older adults are encouraged to volunteer.
Very few seniors were employed but there are some options available for seniors who still want to
work. There are ample opportunities to volunteer and occasionally there is too much pressure to do so.
Inventory
No additional reports.
Resources
Government
Members of Parliament
Federal and Provincial
Tony Clement, Member of Parliament
Toll Free
1-866-375-8669
Bracebridge
705-645-1593
Huntsville
705-789-4640
Parry Sound
705-746-9053
www.tonyclement.ca
Norm Miller, Member of Provincial Parliament
Bracebridge
705-645-8538
Toll Free
1-888-267-4826
Parry Sound
705-746-4266
Toll Free
1-888-701-1176
www.normmillermpp.com
First Nations
Available community resources and programs,
such as housing, education, employment, health &
wellness and more, may be accessed through the
appropriate Band Councils.
Band Councils
Moose Deer Point First Nation
30
Mactier
www.moosedeerpoint.com
705-375-5209
Wahta Mohawk First Nation
Bala
705-762-2354
Toll Free
1-877-678-6754
www.wahtamohawks.ca
Dokis First Nation
Monetville
www.dokisfirstnation.com
705-763-2200
Henvey Inlet First Nation
Pickerel
www.hifn.ca
705-857-2331
Toll Free
TTY
1-800-640-0642
1-800-267-1245
Native Health Services, Parry Sound (Health
Canada)
Parry Sound
705-746-5807
Nepean
1-866-225-0709
www.hc-sc.gc.ca
Police – Non Emergency
Magnetawan First Nation
Britt
705-383-2477
www.magnetawanfirstnation.com
Anishinabek Police Services - Shawanaga,
Wasauksing and Magnetawan Detachments
Nobel
705-366-2534
www.apscops.org
Friendship Centres
Shawanaga First Nation
Nobel
705-366-2526
www.shawanagafirstnation.ca
Georgian Bay Native Friendship Centre Inc
Midland
705-526-5589
www.gbnfc.com
Wasauksing First Nation (formerly Parry Island)
Parry Sound
705-746-2531
www.wasauksing.ca
North Bay Indian Friendship Centre
705-472 2811
www.nbifc.org
Health & Wellness
Southern Ontario Aboriginal Diabetes Initiative Central Region
Peterborough
705-527-1560
www.soadi.ca
Wahta Mohawk Nursing Station
Bala
705-762-2354
1-877-678-6754
www.wahtamohawks.ca
B’saanibamaadsiwin Native Mental Health
Program
Parry Sound
705-746-2512
First Nations, Inuit and Aboriginal Health - NonInsured Health Benefits Program
Ottawa
613-952-0087
Parry Sound Friendship Centre
705-746-5970
www.parrysoundfriendshipcentre.com
Federal
Service Canada – Access all federal services &
programs including CPP and OAS.
Toll Free
TTY
Service Canada Centres
Bracebridge
Parry Sound
www.servicecanada.gc.ca
1-800-622-6232
1-800-926-9105
705-645-2204
705-746-9374
Mail – Post Offices
www.canadapost.ca
31
TTY
Muskoka
Bala
Baysville
Bracebridge
Dorset
Dwight
Gravenhurst
Huntsville
MacTier
Milford Bay
Minett
Kilworthy
Port Carling
Utterson
Rosseau
Windermere
705-762-5412
705-767-3988
705-645-9955
705 766-9977
705 635-1350
705-687-4630
705-789-2221
705-375-2443
705-764-1745
705-765-6071
705-689-2968
705-765-5321
705-385-2253
705 732-4323
705-769-3364
Parry Sound
Burk's Falls
Kearney
Magnetawan
Nobel
Parry Sound
Pointe au Baril
Powassan Branch
South River
705-382-3901
705-636-5422
705-387-3756
705-342-5351
705-746-9044
705-366-2564
705-724-2934
705-386-2927
1-877-817-6636
1-800-268-7095
MacTier
705-375-1436
Burk's Falls
705-382-9711
Parry Sound
705-773-4216
1-800-267-8097
1-800-268-7095
705-724-5493
1-800-387-3445
705-384-7022
1-800-387-3445
TTY
Powassan
Driver Inquiry
Sundridge
Driver Inquiry
Ministry of Transportation Ontario
Road Conditions
Downsview
1-800-268-4686
5-1-1
www.mto.gov.on.ca/english/traveller/conditions
Senior Driver Renewal Program
Northern Region
1-800-461-9548
705-497-5436
DriveTest Driver Examination Centre
Huntsville
1-888-570-6110
www.drivetest.ca
District Offices
Provincial Service Ontario – Portal to all
Provincial Programs
Muskoka District Municipal Office
Bracebridge
705-645-2231
(705) area code only 1-800-461-4210
Automated System
705-645-2100
www.muskoka.on.ca
ServiceOntario – Access all provincial services
and programs including:
Driver's licence, plates and parking permits •
Power of Attorney kits •
District of Parry Sound Social Services, Housing
Landlord Tenant Board information • Ontario drug
Parry Sound
benefit applications •
Housing
1-877-767-6060
Housing
705-774-9600
ServiceOntario Centres
www.psdssab.org
Bracebridge
705-645-4415
1-800-267-8097
Huntsville
705-789-4616
32
Municipal Offices
www.machar.net
Muskoka
Magnetawan
www.magnetawan.com
Bracebridge
www.bracebridge.ca
Lake of Bays
705-645-5264
705-635-2272
1-877-566-0005
www.lakeofbays.on.ca
Gravenhurst
www.gravenhurst.ca
Huntsville
TTY
www.huntsville.ca
Muskoka Lakes Township
www.muskokalakes.ca
705-687-3412
705-789-1751
1-888-696-4255
705-789-1768
705-765-3156
705-538-2337
1-800-567-0187
www.township.georgianbay.on.ca
Parry Sound
705-387-3947
McDougall
705-342-5252
www.municipalityofmcdougall.com
McKellar
705-389-2842
McMurrich/Monteith
705-685-7901
www.McMurrichMonteith.com
Nipissing
705-724-2144
Parry Sound
705-746-2101
www.townofparrysound.com
Township of Perry
www.townshipofperry.ca
705-636-0588
Powassan
www.powassan.net
705-724-2813
Ryerson Municipal
705-382-3232
Seguin
705-732-4300
1-877-473-4846
Archipelago
705-746-4243
Armour Township
www.armourtownship.ca
705-382-3332
South River
www.southriverontario.com
705 386-2573
Callander
705-752-1410
Strong Township
www.strongtownship.com
705-384-5819
Carling
www.carlingtownship.ca
Chisholm
www.chisholm.ca
705-342-5856
Sundridge
www.sundridge.ca
705-384-5316
705-389-2466
Joly Township
705-384-5428
Whitestone
www.whitestone.ca
Kearney
www.townofkearney.com
705-636-7752
705-724-3526
www.seguin.ca
Garbage Dumps / Landfill Stations
Muskoka
Machar Township
705-386-7741
33
Port Severn
Gravenhurst
Dorset
Port Carling
Dwight
Bracebridge
Sinclair
Huntsville
705-644-3387
705-687-8067
705-766-9910
705-765-5955
705-635-1667
705-645-3782
705-635-2328
705-789-3071
Parry Sound
Parry Sound
Armour
705-746-7170
705-382-2682
Burks Falls
South River
Seguin
705-382-2682
705-386-7741
705-732-6915
Financial Aid
Service Canada (CPP, OAS, GIS)
Toll Free
1-800-622-6232
TTY
1-800-926-9105
Income Security
CPP/OAS
TTY
1-800-277-9914
1-800-255-4786
Ontario Guaranteed Annual Income
System (GAINS)
1-866-668-8297
Muskoka District Community Services
Bracebridge
705-645-2412
1-800-461-4215
www.muskoka.on.ca
District of Parry Sound Social Services, Housing
Parry Sound
705-774-9600
Toll Free
1-877-767-6060
www.psdssab.org
Assistive Devices Program
Financial assistance for • communication devices •
diabetic supplies • enteral feeding supplies •
hearing aids • orthotic devices • ostomy supplies •
pressure modification devices • prosthetics •
respiratory supplies • visual aids • wheelchairs and
ambulation aids.
Toronto
1-800-268-6021
TTY
1-800-387-5559
www.health.gov.on.ca
Canadian Hard of Hearing Association, Sudbury
Branch
Financial assistance for hearing aids. Requires
referral by an audiologist.
Toll Free & TTY
1-866-300-2442
Office & TTY
705-523-5695
McConnell Foundation
Financial assistance for eyeglasses, assistive
devices, dentures and dental work.
Bracebridge
705-645-2412 Ext 190
RISE (Resource Centre for Independent Living)
Serving Muskoka & Parry Sound District
Direct funding for people with physical
disabilities. An independent living resource centre
for information on education, employment,
housing, recreation and leisure.
1-888 634-6828
705-746-6996
www.risercil.org
Access 2 Entertainment Card
Toronto • Serving Canada
Free admission (or significant discount) for
support persons accompanying a person with a
disability at member movie theatres across Canada
- in conjunction with Famous Players and Cineplex
Entertainment.
1-416-932-8382 ext 227
www.access2.ca
Ontario March of Dimes
Assistive Devices Program - Funding for
wheelchairs, bath aids etc.
Home & Vehicle Modification Program
MODmobility - Donate or buy recycled assistive
devices such as wheelchairs, walkers, bath aids,
etc.
34
Toronto
Toll Free
www.marchofdimes.ca
1-416-425-3463
1-800-263-3463
Disability
Medications
Ontario Drug Benefit (ODB)
Covers most of the cost of most prescriptions and
procuts for seniors.
Ministry INFOline
1-800-268-1154
Trillium Drug Program
1-800-575-5386
Ontario Disability Support Program (ODSP)
Toll Free
1-800-665-9718
Seniors' Information Line
Bracebridge
705-645-8718
(Drug Co-Payment)
TTY
705-645-5717
Toll Free
1-888-405-0405
www.mcss.gov.on.ca/en/mcss/programs/social/ods
p
Tax Preparation Assistance
Accessibility Resource Centre - Independent
Living Services of Simcoe County & Area
Community Volunteer Income Tax Program
Barrie
705-737-3263
(CVITP)
Toll Free
1-800-465-1133
www.cra-arc.gc.ca/tx/ndvdls/vlntr/menu-eng.html
TTY
705-737-3242
Gravenhurst Public Library
705-687-3382
www.ilssimcoe.ca
www.gravenhurst.ca/en/library.asp
Heating Costs Assistance
Huntsville
705-789-6676
Low-Income Energy Assistance Program (LEAP)
Customers contact the access agency listed below
their utlity provider.
Thrift Stores
Habitat for Humanity & ReStore Muskoka
Hydro One United Way of Greater Simcoe County
Toll Free
1-855-487-5327
Lakeland Muskoka
District Municipality of Muskoka
705-645-2412
Veridian Connections Gravenhurst
United Way of Greater Simcoe County
Toll Free
1-855-487-5327
(low income)
Lakeland Parry Sound
District of Parry Sound Social Services
705-386-2358
Parry Sound Power Corporation
705-774-9600
Bracebridge
Huntsville
www.habitatmuskoka.com
Salvation Army Thrift Store
Bracebridge
Gravenhurst
Huntsville
Parry Sound
705-646-0106
705-788-0305
705-645-5961
705-687-6711
705-789-8125
705 746-9644
South River Adventist Community Services Centre
Thrift Store
705-386-7793
Health Travel Costs
Northern Health Travel Grant Program
Northern Ontario- Parry Sound District
35
Travel grants help pay for transportation costs for
eligible residents of Northern Ontario who must
travel long distances within Ontario for specialty
medical services that are not available locally.
English
1-800-461-4006
French
1-800-461-1149
TTY
1-800-387-5559
Sudbury
705-675-4010
Additional Resources
TTY
www.ontario.ca
1-800-268-7095
Service Canada Centre
Bracebridge
705-645-2204
TTY
1-888-926-9105
Toll Free
1-888 622-6232
Northern Lights Canada, Ontario Employment
Services
Bracebridge
705-646-2092
www.northernlightscanada.ca
Contact local food banks, Salvation Army, service
clubs, churches, Royal Canadian Legions or call
YWCA Muskoka
211.
Bracebridge
705-645-9827
www.ywcamuskoka.com
Bala
705-762-3913
Muskoka Small Business Centre
Gravenhurst
705-687-2801
Bracebridge
705-646-9021
Huntsville
705-789-4641
www.muskokasmallbusiness.ca
Port Carling
705-765-5302
South River
705 386-2906
Employment North, Ontario Employment Services
Gravenhurst
705-687-6350
Salvation Army Corps
Toll Free
1-800-461-5541
Parry Sound
705 746-5391
www.employmentnorth.com
Bracebridge
705-645-2602
YMCA Employment Service
Gravenhurst
705-687-7271
Huntsville
705-787-0349
Huntsville
705-788-0624
www.ymcaofsimcoemuskoka.ca
Employment
Employment Ontario Hotline
Toll Free
1-888-387-5656
TTY
1-888-533-6339
www.tcu.gov.on.ca/eng/employmentontario
ServiceOntario, Business Info Line
1-888-745-8888
1-416-212-8888
Northern Lights Canada, Ontario Employment
Services
Burk's Falls
705-382-6100
www.northernlightscanada.ca
Parry Sound Office Employment Services
705-746-9374
Telemessage
1-888-206-7218
www.hrsdc.gc.ca
Summary
There were not many seniors interested in working and there are plenty of volunteer opportunities. The
AFC dimensions assume that the senior has their basic needs met. The issue of food insecurity, safety,
access to legal support and basic needs is not addressed in the AFC survey.
36
Community Information
Communication and Information
Computer training available and appropriate for older adults.
Information for socially isolated delivered by phone or visits.
Poor
Fair
Good
Very good
Excellent
Achievements of older adults are in local media.
Older adults are asked to share information.
Written communication large enough dark print on light paper.
Information posted where seniors do their daily activities.
0
10 20 30 40 50 60 70
Newspaper is main way many residents get information about community events. The building’s
bulletin boards are an effective way for tenants to see what’s going on; also word of mouth. Most
tenants read the newspaper which is how they hear about local news. Many tenants indicated that they
would like to have a tenant directory (for those who opt in) with a list of names, unit #’s and telephone
numbers so they can contact each other more easily.
Unless they have a family advocate or other advocate, many seniors don't know about the services
available to them, they get overwhelmed and may not seek help. A process is needed for identifying
and helping isolated seniors, as they are the most vulnerable. More communication avenues needed
during the summer when there are seasonal residents who don't necessarily know about local services.
One idea that was proposed was setting up a ”telephone tree" system to disseminate information across
the community, especially for shut-ins. Several residents indicated a need for a local mechanism to
convey when a Fire Ban is in effect, especially with the influx of seasonal cottagers. There is a need
for an improved mode of communication during local emergencies (floods, power outages etc.) perhaps the development of a local emergency plan
Larger print on posters in the community would be very helpful. The library does offer one-on-one
computer training and will do home visits.
37
Resources
MuskokaRegion.com is the Muskoka Region community online weekly newspaper delivered free to
every household.
Newsreel, presentations to Committee, The Blast, videos (https://vimeo.com/87492965).
“Hub”ubaloo – weekly news blast to health partners, municipalities, funders, interested stakeholders.
Community Website (http://www.muskokacommunity.ca/)
Ryder Newsletter
Moose FM
Hunter's Bay radio
Summary
With the decline of the local newspapers it is increasingly difficult to reach seniors who are not out and
active in the community. Few seniors use the internet or are able to access computer training so they
can become more proficient. Posters and signs can be effective tools for getting information out into
rural areas.
38
Community Supports and Health Services
0 10 20 30 40 50 60 70 80 90 100
Physicians are available to the community.
Public health nurses at health centres and home visits.
Specialists' services are readily available.
Staff are respectful and trained to work with seniors.
Home health, personal care and support services.
Communal meal programs.
Meal delivery.
Transportation to buy groceries, medicines and other.
Poor
Fair
Good
Very good
Excellent
Delivery of groceries, medicines and other.
Transportation to medical appointments.
Occupational therapy, vision, dental care and foot care.
Affordable palliative care.
Mental health, mammograms, diabetes and cancer.
Medical equipment rental or loans.
Respite and adult day programs are available.
While many respondents indicated that they do have a family doctor or nurse practitioners there are
others who have waited up to 8 years for a doctor. Many local doctors are aging and there is a fear that
when they retire, patients will be left with no primary healthcare provider. Those without a doctor and
complex care issues are not feeling that thier needs are being met through walk in clinics and often end
up in the Emergency department. Nurse practitioners are considered to be an excellent asset to the
system. Some people have difficulty getting into town to see a doctor and wait until it's critical enough
for an ambulance trip to Emergency.
39
The lack of specialists in Muskoka was a recurring theme, with people required to travel to Orillia,
Barrie or Toronto. It is expensive to travel to specialists’ appointments and paying for gas/mileage and
parking.
There are pharmacies in each of the major centres that deliver prescriptions and the Public health
nurses are also a great resource, especially for flu shots etc. Several residents are diabetic and
expressed frustration at the fact that there is drug coverage under Trillium for certain medications and
diabetic testing kits, but not for insulin or needles that you need.
There are long wait lists for home care through CCAC, not enough supports for caregivers. and they
felt that the government should offer a subsidy for private care options while people are waiting for
access to care. The Hospice and palliative care services are very good for those who have needed them
it was a very positive experience. There are diagnostic imaging services through the local Cottage
Country Health team, but if you are not a patient with them, you have to travel to Bracebridge or Orillia
for imaging.
Inventory
Annual Report 2015
Office of the Auditor General of Ontario (Fall 2015)
Filename: 2015AR_en_final
The key areas of interest in the Report are the discussion of the Local Health Integration Networks
Section 3.08 and the effectiveness of the Community Care Access Centres Section 3.01. In the audit
are a list of indicators that are used to measure the performance of the LIHNs. North Simcoe Muskoka
met the targets for only 5 of the 15 indicators. The NSM LIHN does not have a complaint procedure.
One of the indicators is the wait time from community for CCAC in-home services and NSM LIHN
had the worst record with 82 days (page 328).
The TORC report on Rural Health – November 2009
Filename: The_TORC_Report_on_Rural Health_November_2009
This report is a summary of the TORC Rural health Forum in Stratford on November 5, 2009. The
forum identified the need to shift the funding and focus onto health promotion and preventing illness.
The agenda included discussions of innovation and solutions at the individual, community and
provincial level. The report also includes key messages and recommendations for action for all three
levels.
Seniors in Need , Caregivers in Distress: What are the home care priorities for seniors in
Canada? Health Council of Canada (April 2012)
Filename: Seniors in Need, Caregivers in Distress Report.pdf
The report begins with the line, “Most seniors in Canada live at home and would like to remain there as
40
long as possible.” The overview of homecare begins with the profile of the senior, their needs,
common problems and the process for accessing home care services. Hospitals can save expensive
hospital bed stays if there are adequate home care services Alternate Level of Care (ALC) patients, for
people following falls and at end of life. The next section covers the caregiver, the impact of
caregiving, the lack of publicly funded support as needs increase and the cost of caregiver burnout.
The section on Integration reviews various Canadian and International programs that integrate home
care into the health system. Challenges in home care is the final section of the report. Home care
supports assume the family will provide most of the caregiving and changing demographics will
require an increase in home care support and a National Family Caregiver Strategy. The recruitment
and retention of home care workers and the cost effectiveness of home care versus alternate level of
care and long term care are are also addressed.
Low Income: A report on low income and its impact on health in Simcoe Muskoka
Simcoe Muskoka District Health Unit (May 2015).
Filename: low-income-report-web2.pdf
This is a quick overview of who lives in low income in Simcoe Muskoka and the specific area of their
health that are affected by poverty. The impacts on income inequaltiy, housing and food insecurity are
also listed. The final section includes specific solutions for the individual and public, private and nongovernment organizations. The statistics cited may be useful as they are specific to Simcoe Muskoka.
North Simcoe Muskoka – Five Geographic Areas Community Resilience and Capacity Strategy
Discussion Document North Simoce LHIN, August 2012
This document was prepared to provide direction for the LHIN Leadership Council Retreat on
September 12, 2012 as the LHIN determined their strategic priorities for 2013-2016. An outline of the
Care Connections Recommendations and the feedback from five engagement sessions held in each of
the five geographic areas indicate the need for better collaboration and transitions, focusing on health
and wellness, and the need for civic responsibility at the community level. The key messages from
Ontario's Action Plan for Health Care (February 2012), Commission on the Reform of Ontario's Public
Services (February 2012 – a.k.a. Drummond Report), Addressing Alternate Level of Care (June 2011)
and Enhancing the Continuum of Care (November 2011) provide directions for improvement. The
report concludes with four Options to generate discussion on how best to align with the Integrated
Health Services Plan and the Care Connections plan.
Vision for an Integrated Regional Seniors' Health Program in North Simcoe Muskoka
by Sandra Easson-Bruno, July 31, 2009
Filename: Integrated Regional Seniors Health Program Vision - Full Document.pdf
This report contains a comprehensive overview of Muskoka, it's aging population and the impact on the
health system. The statistics show that a small percentage of seniors are the highest consumers of
health services. The Seniors' Health Plan proposes to provide services to seniors through Specialized
41
Geriatric Services which involves Muskoka Senior's Health Team as one of 5 regional pods feeding in
to Centralized Services and a Central Core. Seniors would have early access to cost effective services
and to reduce the high cost of emergency and hospital services.
“the LHIN is completing an inventory of regional services. The work will be pivotal in defining
system gaps. In the interim, we know there is a slow growing basket of health services for
seniors in NSM. Most are relatively new, having been established within the last five years.”
(Easson-Bruno 2009, p.34)
Dementia-Friendly Communities: A Multi-Sector Collaboration to Improve Quality of Life for
People Living With Dementia and Caregivers: Environmental Scan by Société Alzheimer Society
Ontario.
Filename: Alzheimer Society Environmental Scan for Dementia Friendly Communities 21 January
2016.pdf
This environmental scan provides an overview of dementia, the growing prevalence, the impact on
caregivers, the issues, programs and services that are currently available. There is a discussion and
comparison of Dementia Friendly Community and Age-Friendly Communities features. There are a
number of checklists that planning committees could use to incorporate the dementia friendly concepts
into Age friendly community planning.
On average in Canada, family caregivers provide about 7 hours of help to family and friends for
every two hours of professional care. Ontario’s health system could not sustain the current
levels of care in the community without the continued contribution of family caregivers. If
expected to continue to support and care for their loved one, family caregivers will need to be
better supported. (p.8)
NSM Integrated Regiona Seniors Health Model
Filename: SGS Program Graphic.pdf
The graphic maps out the model for Specialized Geriatric Services (SGS) and the three levels of care:
tertiary with regional hospital based services, secondary with locally delivered services and for seniors
assessed as frail the primary level.
Ontario's Action Plan for Seniors: Independence, Activity and Good Health.
The Ontario Seniors’ Secretariat. (2013)
Filename: ontarioseniorsactionplan-en-20130204.pdf
This Action Plan covers the programs the Ontario government has that have an impact on the lives of
seniors such as tax credits, drug benefits, pension income splitting and ending mandatory retirement.
There is also a summary of the Sinha Report whose recommendations were used in developing the
action plan. Additional information about programs to promote healthy seniors and senior friendly
communities is also included.
42
Resources
Telehealth Ontario
Free, confidential telephone health line to speak
with a Registered Nurse.
1-866-797-0000
TTY
1-866-797-0007
www.health.gov.on.ca/en/public/programs/telehea
lth
Health Units
The public health programs and services include
active living, flu clinics, immunization, nutrition
and safe water.
Simcoe Muskoka District Health Unit
Gravenhurst
705-684-9090
Huntsville
705-789-8813
Toll Free
1-877-721-7520
Health Connection
705-721-7520
www.simcoemuskokahealth.org
North Bay Parry Sound District Health
North Bay
705-746-5801
Burk's Falls
1-800-563-2808
Parry Sound
705-746-5801
Toll Free
1-800-563-2808
www.myhealthunit.ca
Native Health Services
Parry Sound
705-746-5807
Nepean
1-866-225-0709
www.hc-sc.gc.ca/fniah-spnia/index-eng.php
Parry Sound
Toll Free
www.aomps.com
Al-Anon
Parry Sound
Toll Free
705-746-7113
1-800-668-5192
705-730-3307
1-888-425-2666
Alcoholics Anonymous
Bracebridge
705-646-2491
www.egbdaa.org
Huntsville
705-789-8992
www.aahuntsvilleparrysound.ca
Parry Sound
705-746-2464
www.aahuntsvilleparrysound.ca
Nipissing Detoxification Centre
North Bay
705-476-6240
Ontario Addiction Treatment Centres
Bracebridge
705-645-1677
www.oatc.ca
Ontario Problem Gambling Helpline
1-888-230-3505
www.opgh.on.ca
Alzheimer
Alzheimer Society of Muskoka
Bracebridge
705-645-5621
1-800-605-2075
www.alzheimer.ca
Health Support Organizations
Arthritis
Addiction
Arthritis Society Client Services - Rehabilitation
and Education Programme
Bracebridge
705-645-8548
Ontario
1-800-321-1433
www.arthritis.ca
Ontario Drug & Alcohol Helpline
1-800-565-8603
www.drugandalcoholhelpline.ca
Addiction Outreach Muskoka/Parry Snd
Bracebridge
705 645-1311
Toll Free
1-888 668-1856
43
Brain Injury
Brain Injury Services of Simcoe Muskoka Inc
Bracebridge
705-645-8882 x 24
1-877-320-1950
www.braininjuryservices.ca
Diabetes Education Centre
Parry Sound
705-746-5461
www.diabetesinformation.org
Southern Ontario Aboriginal Diabetes Initiative Central Region
Peterborough
705-527-1560
www.soadi.ca
Cancer
Canadian Cancer Society (Transportation to
Cancer related medical appointments)
Barrie
705-726-8032
1-800-338-6610
Bracebridge
705- 645-8557
www.cancer.ca
Falls
Canadian Cancer Society
North Bay and District Unit
Foot Care
705-472-9072
1-888-208-2125
www.cancer.ca
Cancer Care Ontario Breast Screening
Bracebridge
705-645-3000
Parry Sound
705-746-4540 x 3602
Toll Free
1-800-661-8897
www.cancercare.on.ca
Mobile Coach
1-800-461-7031
www.cancercare.on.ca/obsp
Canadian Cancer Society Smokers Helpline
1-877-513-5333
www.smokershelpline.ca
Diabetes
Muskoka Algonquin Healthcare
Diabetes Education Centre & Clinic Bracebridge
705-645-8824
Huntsville
705-789-2311
www.mahc.ca
www.diabetescentre.com
North Simcoe Muskoka Integrated Regional Falls
Program
Orillia
705-330-3200
Toll Free
1-877-665-6065
Muskoka
Muskoka Foot Clinic, Bracebridge
Bracebridge
705-645-4613
Huntsville
705-789-3762
We Care Home Health Services
Barrie
705-734-2235
1-800-842-3757
www.wecare.ca
Muskoka Home Care Connection, Muskoka
Staffing Company Ltd
Bracebridge
705-645-0099
www.homecaremuskoka.ca
Senior Citizens Centennial Club
Bracebridge
705 645-9111
Foot Care Clinic by Cathy Bowes (Residence)
705-645-5647
Gravenhurst Seniors Club
Gravenhurst
705-687-8126
Schoutsen, Nancy
In-home advanced foot care. Private and services
accepted by DVA.
Gravenhurst
705-684-9926
44
Huntsville Foot Health Centre
705-788-0974
www.huntsvillefoothealth.ca
Foot Clinic
Gower, Fran RN
Oxtongue Lake
Dwight
Dorset Recreation Centre
Baysville Seniors Hall
Canadian Hearing Society
Bracebridge
Toll Free
TTY
705-645-8882
1-877-842-8882
705-645-6855
1-877-872-0585
www.chs.ca
705-635-1229
705-635-1229
705-766-9968
705-767-2325
Deaf Access Simcoe Muskoka
Bracebridge
705-645-8882
Toll Free
1-877-840-8882
TTY
705-645-6855
www.deafaccess.ca
Parry Sound
Burk's Falls and District Health Centre
705-382-2900
1-800-661-2900
Foot Care Clinic
705-382-9565
www.mahc.ca
Transitions Home Care
Parry Sound
705-746-0500
1-800-565-3986
South River Machar Medical Centre
705-386-0512
Bonnie Brown Foot Care
North Bay
705-476-7241
Hearing
Bell Canada - Accessibility Services
Communication service providing special aids
and services to extend the use of telephones to
persons with hearing challenges, sight and motion
disabilities. Toronto
1-888 268-9243
TTY
1-888 268-9242
www.bell.ca/specialneeds
Canadian Hard of Hearing Association Sudbury
Branch
Toll Free & TTY
1-866-300-2442
Office & TTY
705-523-5695
Private Providers of Hearing Services
Hearing Aid Centre
North Bay
Toll Free
www.rayshearing.com
Kimberley Hearing Centre
Bracebridge
705-474-8441
1-800-718-0436
705-645-3455
Muskoka Audiology Clinic
Process applications for the "Hearing Now" Fund
for the Canadian Hard of Hearing Association
Bracebridge
705-646-2227
705-646-0150
Audia Hearing Aid Centre
Gravenhurst
705-684-8300
Muskoka Hearing Aids Limited Huntsville
705-789-9393
Near North Hearing Centre
North Bay
705-494-9900
North Bay Audiology Clinic Ltd.
705-472-1295
Parry Sound Audiology Clinic
705-746-9012
Sound Ideas Audiology
Parry Sound
705-746-5500
45
1-866-663-8801
Heart & Stroke
Heart and Stroke Foundation of Ontario Muskoka
Chapters
Barrie
705-737-1020
1-800-572-1572
www.heartandstroke.ca
Muskoka District Stroke Centre
Huntsville
705-789-0022 x 6005
www.cesnstroke.ca
Parkinson Society Canada Central & Northern
Ontario Region
Toll Free
1-800-565-3000
www.parkinsoncno.ca
Vision
Bell Canada - Accessibility Services
Toronto
1-888 268-9243
TTY
1-888 268-9242
www.bell.ca/specialneeds
CNIB Lake Joseph Centre
MacTier
705-375-2630
1-877-748-4028
www.cnib.ca/en/about/facility/lake-joseph
Multiple Sclerosis
Multiple Sclerosis Society of Canada
1-800-268-7582
www.mssociety.ca
Myalgic Encephalomyelitis (ME)
Chronic Fatigue Syndrome (CFS)
Muskoka Support Group for Myalgic
Encephalomyelitis (ME) / Chronic Fatigue
Syndrome (CFS)
Gravenhurst
705-687-2305
CNIB Nipissing/ Parry Sound
North Bay
705-472-2710 x 5416
CNIB Service Days
Huntsville &Bracebridge
Barrie
Toll Free
www.cnib.ca
705-728-3352
1-800-563-0887
Hospitals & Nursing Stations
Muskoka
Osteoporosis
Osteoporosis Canada
www.osteoporosis.ca
1-800-463-6842
Paraplegic Association
South Muskoka Memorial Hospital
Bracebridge
705-645-4404
Senior Assessment and Support Outreach Team
- Requires physician/nurse practioner referral.
705-645-4400 ext.3505
www.mahc.ca
Canadian Paraplegic Association Ontario,
Muskoka Office
Kearney
705-636-5827
Toll Free
1-877-803-5678
www.cpaont.org
Huntsville District Memorial Hospital
705-789-2311
Automated
705-789-0022
www.mahc.ca
Parkinson Society
Wahta Mohawk First Nation Nursing Station
Bala
705-762-2354
1-877-678-6754
46
www.wahtamohawks.ca
B’saanibamaadsiwin Native Mental Health
Program
Parry Sound
705-746-2512
Parry Sound
West Parry Sound Health Centre
Parry Sound
705-746-9321
Automated
705-746-4540
www.wpshc.com
Argyle Nursing Station
Port Loring
705-757-1717
Britt Nursing Station
705-383-2375
Pointe au Baril Nursing Station
705-366-2376
Rosseau (Ruth Dare) Nursing Station
705-732-1095
Telehealth Ontario
www.wpshc.com
1-866-797-0000
Whitestone & Area Nursing Station
Dunchurch
705-389-1951
Local Health Integration Network (LHIN)
North East Local Health Integration Network
North Bay
705-840-2872
Toll Free
1-866-906-5446
www.nelhin.on.ca
North Simcoe Muskoka Local Health Integration
Network
Orillia
705-326-7750
Toll Free
1-866-903-5446
www.nsmlhin.on.ca
Mental Health
Ontario Mental Health Helpline (Connex Ontario
Health Services Information)
1-866-531-2600
www.mentalhealthhelpline.ca
Canadian Mental Health Association, Powassan
Drop-In Centre
Powassan
705-724-3651
North Bay
705-474-1299
www.cmhanipissing.on.ca
Enaahtig Healing Lodge and Learning Centre,
Outreach Mental Health Team
Orillia
705-330-4059
www.enaahtig.ca
Muskoka-Parry Sound Community Mental Health
Service
Bracebridge
1-800-563-1990
Parry Sound
1-866-829-7049
Toll Free
705-746-4264
www.mpscmhs.on.ca
Adult Protective Services
Parry Sound
Crisis Line
Sundridge
Huntsville
Bracebridge
www.mpscmhs.on.ca
705-774-9809
1-888 461-5424
705-384-1424
705-645-6771
705-645-2262
Muskoka-Parry Sound Council of
Consumer/Survivor and Family Initiatives
Greenhouse Friendship Centre
Huntsville
705-789-8891
South Muskoka Self-Help Centre Bracebridge
705-384-5392 x 28
www.mpscmhs.ca
Northeast Mental Health Centre - North Bay
Campus (also in Sundridge)
705-474-1200 x 2154
Recovery International
Windermere
705-769-3515
Seniors' Mental Health Program
47
North Bay
705-494-3054
"Progammes De Sante Mentale"
Laboratories
Gamma-Dynacare Medical Laboratories
Bracebridge
705-645-7502
Huntsville
705-789-0111
Parry Sound
705-746-6213
www.gamma-dynacare.com
Walk-In Clinics
Bracebridge Medical Centre
705-645-1027
South Muskoka Medical Centre
Bracebridge
705-646-7634
Wellness
Algonquin Family Health Team Wellness Hub Health promotion and healthy living information
and programs.
Huntsville
www.algonquinfht.ca
705-789-5986
SMART Volunteer Exercise Program
VON
Barrie
705-380-1509
Home Support Services
The Community Care Access Centres listed below
provide an access point to health and personal
support services to help individuals live
independently at home or to assist them in making
the transition to a long-term care home.
Information about and links individuals to
services available in the community
Community Care Access Centres
CCAC- West Parry Sound
1-800-440-6762
705-773-4602
CCAC- East Parry Sound
1-888-533-2222
705-476-2222
CCAC- North Simcoe Muskoka
1-888-721-2222
705-789-6451
www.nsm.ccac-ont.ca
Home At Last (HAL)
A free service providing patient transition from
hospital to home. The trained attendant will go
home with the patient and stay until they are
settled.
1-800-565-4145 ext 223
The Friends
Services for clients with a physical disability, who
can direct their own care and require assistance
with personal care
• Outreach Program provides personal support
and homemaking services • respite care • Adult
Day Away Program • caregiver support program •
in-home respite services to family caregivers.
1-888-746-5102
705-746-5102
www.thefriends.on.ca
Serving Huntsville, Lake of Bays Township,
Muskoka District
Friendly Visiting • Telephone Reassurance •
Friendship Luncheons • Frozen Meal Program •
Transportation Service • Free income tax
preparation.
705-789-6676
Volunteer and Transportation Program
Karen Waters
705-789-6676 ext 23
www.muskokaseniors.org
Palliative Care & Bereavement
The Hospice and Palliative Care Networks listed
48
below offer family-centred care program to assist
those diagnosed with a terminal illness and their
families. Support is available in home, hospital or
nursing home. Volunteers provide non-medical
support, companionship, assistance with light
household duties, and simple comfort measures •
Grief and bereavement support.
whether that is 24 hours a day, seven days a week,
or as little as once a month.
Almaguin Palliative Care Team
Residence
705-636-5893
Closing the Gap Healthcare Group - Rehab
Express Inc. (Muskoka)
Huntsville
705-788-9355
1-888 660-3959
www.closingthegap.ca
Hospice Huntsville
www.hospicehuntsville.com
705-789-6878
Hospice Muskoka
www.hospicemuskoka.com
705-646-1697
Near North Palliative Care Network
(Nipissing/ParrySound)
North Bay
705-497-9239
1-800-287-9441
www.nnpcn.com
Hospice
West Parry Sound
705-746-4540 x 1416
www.parrysoundhospice.ca
Private Support Services
These fee for service businesses may provide
nursing, personal care and home support services.
Canadian Red Cross
To support seniors and vulnerable individuals
throughout Ontario at home through community
support services including transportation,
nutrition programs and personal support services
North Bay
705-472-5760
Simcoe Muskoka Branch
1-800-387-2251
Sudbury
705-674-0737
www.redcross.ca
CarePartners
We accommodate any level of care required
North Bay
North East-West Area
Simcoe Muskoka Branch
www.carepartners.ca
705-495-6689
1-866-886-4172
1-866-886-4171
Community Solutions Limited
Rehabilitation and support services, attendant care
for acquired brain injury, spinal cord injury and
strokes.
Nobel
705-342-9750
Head Office
1-800-430-6523
www.commsolltd.com
Muskoka Seniors and Special Services
Gravenhurst
705-687-5334
ParaMed Home Health Care, Muskoka
Huntsville
705-788-9899
1-800-465-5054
www.paramed.com
Peace of Mind Elder Care Muskoka
1-888-367-1772
Mobile
705-327-9418
www.muskokaseniorcare.com
Seniors for Seniors
Muskoka
www.seniorsforseniors.ca
Parry Sound
1-800-565-3986
Time Togetherain't
Huntsville
www.timetogether.ca
877-719-1444
705-746-0500
705-789-5911
49
www.deafaccess.ca
Cangrands
Internet based support group providing kinship
support for caregiver families
Huntsville
www.cangrands.com
Alisa Drouillard
American Sign Language Interpreter serving
Muskoka District
Bracebridge
705-646-1963
705-789-3956
Accessibilty
Equipment for Homes &
Vehicles
Accessibility Resource Centre
Information and guidance for people requiring
Assistive Devices, Vehicle Modifications, and
Accessible Home Renovations • Funding Sources
• Falls Prevention
1-800-465-1133
705-737-3263
TTY
705-737-3242
www.ilssimcoe.ca
Assistive Devices Program (ADP)
Financial assistance for: communications devices
• diabetic supplies • enteral feeding supplies •
hearing aids • orthotic devices • ostomy supplies •
pressure modification devices • prosthetics •
respiratory supplies • visual aids • wheelchairs
and ambulation aids. Toronto
1-888 268-6021
TTY
1-800-387-5559
Home Adaptations for Seniors' Independence
(HASI), Canada Mortgage & Housing
Corporation
Financial assistance for minor home adaptations
for low-income seniors.
CMHC
1-800-668-2642
www.cmhc-schl.gc.ca
American Sign Language
Deaf Access Simcoe Muskoka
Bracebridge
705-645-8882
1-877-840-8882
TTY 705-645-6855
Bell Canada Relay - Accessibility Services Centre
Toronto
1-800-268-9243
TTY
1-800-268-9242
www.bell.ca/relay
Home Health Equipment & Vehicles
These businesses offer a range of home health
care and mobility products
Simcoe
AccessRamp and Mobility Systems
Orillia
705-727-9081
www.accessramp.ca
Maximum Mobility Access Centre
Orillia
705-326-8157
1-888-232-1063
www.maximumaccesscentre.com
Medichair Barrie
Barrie
705-722-3376
1-800-461-9047
www.barrie.medichair.com
Medigas
Barrie
705-721-0555
1-866-446-6302
www.medigas.com
Ontario Wheelchair Access & Mobility
Equipment Inc
Orillia
705-327-1261
1-800-387-0245
TTY
705-329-0811
www.ontariowheelchair.ca
50
Muskoka
Assistive Device Exchange
Database of devices for sale or free. No
equipment is inspected.
www.assistivedeviceexchange.ca
Heather's Home Healthcare Medical Supplies and
Equipment
Bracebridge
705-645-7572
Muskoka Mobility and Medical Supply
Gravenhurst
705-687-4796
Closing the Gap Healthcare Group
Assessment for assistive devices/aids, home and
car modifications and assistance with funding
applications, provided as part of Occupational
Therapy services.
Huntsville
705-788-9355
1-888 660-3959
www.closingthegap.ca
Janice Parrott, Registered Physiotherapist
Huntsville Residence 705-789-3129
Huntsville's Hometown IDA Drugstore &
Healthcare Services
Huntsville
1-800-461-4218
Healthcare store
705-789-7534
www.huntsvilleshometownida.ca
The Apothecary Shop
Port Carling
705-765-6866
Motion Specialties
Utterson
1-800-216-3632
Cell
705-787-5930
www.motionspecialties.com
Summary
Muskoka has an aging population and for those who retire here there is a wait list to find a family
physician and often they lack the family caregiving support that would allow them to go home. Patients
have to travel out of the area for specialists, often with long wait times, no transportation, little home
care support and many communities do not have meals on wheels.
According to the Vision for an Integrated Regional Seniors' Health Program in North Simcoe Muskoka
(Easson-Bruno, p.5) 2
• Seniors account for:
◦ 19.5% of all area Emergency Department visits and about 40% of acute care admissions
◦ 62.6% of all hospital length of stay days (equivalent to over 332 beds)
◦ 58.3% of the total acute length of stay and 85.9% of the Alternate Level of Care length of
stay (NSM LHIN, December 15, 2008).
• 1% of the population accounts for 43% of the total hospital and home care volumes. About 60%
of this population is over age 65 (Preyra & Perez, 2008).
• The forecasted annual growth rate in health services for seniors is 4.0%. The provincial average
2 Sandra Easson-Bruno. (July 31, 2009). Vision for an Integrated Regional Seniors' Health Program in
North Simcoe Muskoka.
51
is 2.4% (Preyra & Perez, 2008).
As the population continues to age, the system will not be able sustain the high costs of a very small
percentage of patients who use a high percentage of the services. Programs like home care and
palliative care can allow people to remain in their home at less costs for less cost than an Alternate
Level of Care bed.
52
Bibliography
Age-Friendly Communities Canada Hub. (June 2013). Age-Friendly Communities Canada Research
and Resource Inventory. Retrieved from
http://afc-hub.ca
Alzheimer Society of Ontario. (January 21, 2016) Dementia-Friendly Communities: A Multi-Sector
Collaboration to Improve Quality of Life for People Living With Dementia and Caregivers:
Environmental Scan.
Bloom & Lacroix. (January 2015). Muskoka Senior Community Advisor Program: Baseline Data &
Community Engagement Project.
Canada Mortgage and Housing Corporation (CMHC). July 2003. Housing Needs of Low Income
People Living in Rural Area: The Implications for Seniors. Retrieved from
http://www.cmhc-schl.gc.ca/odpub/pdf/63253.pdf?lang=en
Community Information Muskoka, (2010, May) A Statistical Economic & Social Profile of Muskoka
Retrieved from
http://www.muskokacommunity.ca/general-information/community-statistics/a-statistical-economicand-social-profile-of-muskoka-may-2010201
District of Muskoka, Planning and Economic Development Department. (September 2011). District of
Muskoka: Demographic profile.
District Municipality of Muskoka. (June 23, 2015). Approaches to Rural Innovation and Integration.
Sandra Easson-Bruno. (July 31, 2009). Vision for an Integrated Regional Seniors' Health Program in
North Simcoe Muskoka.
Federal/Provincial/Territorial Ministers Responsible for Seniors. (n.d.). Age-Friendly Rural and
Remote Communities: A Guide. Retrieved from
http://www.phac-aspc.gc.ca/seniors-aines/alt-formats/pdf/publications/public/healthysante/age_friendly_rural/AFRRC_en.pdf
Government of Ontario. (2013). Finding the Right Fit: Age-Friendly Community Planning.
Retrieved from
http://www.seniors.gov.on.ca/en/resources/AFCP_Eng.pdf
Grand River Council on Aging. (September 16, 2008). A Master Aging Plan For Brantford & the
County of Brant.
Bibliography
53
Grand River Council on Aging. (October 26, 2009). A Master Aging Plan For Brantford & the County
of Brant: Implementation Planning Phase.
Grand River Council on Aging. (October 8, 2013). Community Results - Master Aging Plan for
Brantford and Brant County.
Health Council of Canada. (April 2012). Seniors in Need, Caregivers in Distress: What are the home
care priorities for seniors in Canada?
Lura Consulting for the District Municipality of Muskoka. (October 2011). Transportation in the
District of Muskoka: Current Conditions, Gaps and Opportunities.
Lura Consulting for the District Municipality of Muskoka. (October 2011). Best Practice Case Studies
in Addressing Rural Transportation Challenges
Lura Consulting for the District Municipality of Muskoka. (October 2011). “MOTOR” Collaborative:
Proposed Design and Operation Details.
Lura Consulting for the District Municipality of Muskoka. (September 27, 2011). Muskoka
Transportation: Highlights of Current Conditions and Best Practices Research.
Murray Alzheimer Research and Education Program, University of Waterloo. (n.d.). Age
Friendly Communities: Tools for Building Strong Communities. Retrieved from
http://afc.uwaterloo.ca/index.html
Office of the Auditor General of Ontario. (Fall 2015). Annual Report 2015.
The Ontario Seniors’ Secretariat. (2013). Ontario's Action Plan for Seniors: Independence, Activity and
Good Health.
Peterborough Social Planning Council. (2012). Global Age-friendly Cities: How does Peterborough
compare?
Preyra, C., & Perez, C. (2008). The Ontario Health Based Allocation Model: A Profile of the North
Simcoe Muskoka LHIN.
North Simcoe Mukoka LHIN. (December 15, 2008). Emergency Department / Alternate Level of Care
2009/2010 Overarching Plan.
North Simcoe Muskoka LHIN. (August 2012). North Simcoe Muskoka – Five Geographic Areas
Bibliography
54
Community Resilience and Capacity Strategy Discussion Document.
North Simcoe Muskoka LHIN. (n.d.). NSM Integrated Regiona Seniors Health Model.
Simcoe Muskoka District Health Unit. (May 2015). Low Income: A report on low income and its
impact on health in Simcoe Muskoka.
The Ontario Rural Council. (November 2009). The TORC report on Rural Health.
Bibliography
55
Appendix I: Miscellaneous Resources
211 Ontario
Information and referral to community and social
services in Ontario
211
211ontario.ca
Assaulted Women's Helpline (24 hour)
1-866-863-0511
TTY
1-866-863-7868
Crisis Intervention
Ontario Problem Gambling Helpline
1-888-230-3505
www.opgh.on.ca
OPP (Ontario Provincial Police)
24 Hr Communications Centre
1-888-310-1122
TTY
1-888-310-1133
Seniors Assistance Team
705-329-7692
www.opp.ca
1-800-461-5424
Fem'aide
Helpline for French-speaking women dealing
with violence
1-877-336-2433
TTY
1-866-860-7082
www.femaide.ca
Muskoka - Parry Sound Coordinated Sexual
Assault Services (24 hour)
Women's Sexual Assault Helpline:
Daily 24hr
1-800-461-2929
Women’s Centre Bracebridge
1-877-406-1268
Bracebridge
705-646-2122
Parry Sound
705-774-9083
www.daphnewymn.com
Addiction Outreach Muskoka /Parry Sound
1-800-668-5192
www.aomps.com
Ontario Drug & Alcohol Helpline
1-800-565-8603
www.drugandalcoholhelpline.ca
Crisis Help
Emergency Shelter
Crisis shelters for abused women and their
children.
Senior Safety Line
For abused/at-risk seniors, over 150 languages
1-866-299-1011 or 211
Telehealth Ontario
Free, confidential health line.
Registered Nurse
1-866-797-0000
Poison Information
1-800-268-9017
TTY
1-877-750-2233
Victim Quick Response Program offers support
to victims who have no other financial means.
The program includes Emergency Expenses,
Funeral Expenses and Counselling Expenses.
Muskoka Victim Services
Bracebridge
www.muskokavs.ca
705-645-5444
Victim Crisis Assistance and Referral Service
District of Parry Sound
Parry Sound
705-746-0508
Ontario Provincial Police
Toll Free
1-888-310-1122
Muskoka Interval House, Bracebridge
1-800-461-1740
705-645-4461
www.dawhois.com/site/chrysalishuntsville.com
56
Chrysalis, Huntsville
Food Banks
1-866-789-8488
705-789-8488
www.dawhois.com/site/chrysalishuntsville.com
Muskoka
Esprit Place Family Resource Centre
Parry Sound
705-746-4800
1-800-461-1707
TTY
705-746-4800
www.psdssab.org
All Saints Anglican Church
Huntsville
www.allsaintshuntsville.ca
705-789-2216
Georgian Bay Food Bank
Port Severn
Jennifer Whiston
705-538-2337 ext 261
1-800-567-0187 ext 261
jwhiston@gbtownship.ca
www.gbtownship.ca
Emergency Services
MacTier Food Bank
Muskoka District Community Services
Manna Food Bank
Bracebridge
705-646-0114
http://www.mannafoodbank.ca/
Social assistance • community housing • long
term care • emergency shelter fund • rent bank
program • utility and mortgage assistance •
homelessness
Bracebridge
705-645-2412
1-800-461-4215
www.muskoka.on.ca
705-375-5572
Salvation Army Food Banks
Gravenhurst
Bracebridge
Huntsville
705-687-2131
705-645-2602
705-789-3398
Table Soup Kitchen Foundation
Huntsville
705-783-5827
www.thetablesoupkitchen.com/
Emergency Shelter and Emergency Energy
Supplement Fund (ESES) • utility and rent
assistance • Consolidated Homelessness Program
for housing help.
Parry Sound
Housing
Housing
www.psdssab.org
Burk's Falls and District Food Bank
705-382-3989
1-877-767-6060
705-774-9600
Salvation Army Emergency Services
Bracebridge
705-645-2602
Gravenhurst
705-687-2131
Huntsville
705-789-3398
Parry Sound
705-746-5391
Argyle and District Food Bank
705-729-5174
Callander and Area Food Bank
705-752-0700
Good Happenings Food Bank
South River
705-386-2615
Harvest Share
57
Parry Sound
www.harvestshare.org
705-774-9111
Powassan and District Food Bank
705-724-5693
Salvation Army
Food & Nutrition
Food Banks
Muskoka
All Saints Anglican Church
Huntsville
www.allsaintshuntsville.ca
705-789-2216
705-746-5391
Sundridge Food BankProgram
Residence
705-384-1114
Parry Sound
Georgian Bay Food Bank
Port Severn
705-538-2337 ext 261
www.gbtownship.ca
MacTier Food Bank
Rainbow Country Church
Parry Sound
705-774-9111
Powassan and District Food Bank
705-724-5693
Salvation Army Rainbow Ctry Church
Parry Sound
705-746-5391
Sundridge Food Bank
Residence
705-384-1114
705-375-5572
Social Dining
Manna Food Bank of Bracebridge
705-646-0114
www.mannafoodbank.ca
Salvation Army Food Banks
Gravenhurst
Bracebridge
Huntsville
705-687-2131
705-645-2602
705-789-3398
Table Soup Kitchen Foundation
Huntsville
705-783-5827
www.thetablesoupkitchen.com
Parry Sound
Argyle and District Food Bank
705-729-5174
Burk's Falls and District Food Bank
705-382-3989
Callander and Area Food Bank
705-752-0700
Good Happenings Food Bank
South River
705-386-2615
Many senior clubs, churches and groups host
friendly luncheons, dinners, pot lucks and gettogethers where food is enjoyed in an
environment welcoming to older adults.
Dates, times, locations and any costs are subject
to change Please call in advance to confirm.
Muskoka
Bracebridge Out of the Cold
Dinner
705-644-3761
Bracebridge United Church
705-645-5713
www.bracebridgeunitedchurch.ca
Pinegrove Fellowship Baptist Church
Bracebridge
705-645-4771
www.pinegrovebaptist.ca
Trinity United Church
Gravenhurst
www.trinityu.ca
705-687-2542
Huntsville
705-789-6676
Harvest Share
58
Volunteer and Transportation bookings
705-789-0876
Volunteer and Transportation bookings
705-789-0876
Table Soup Kitchen Foundation, Food Bank &
Soup Kitchen
Huntsville
705-783-5827
www.thetablesoupkitchen.com
Baxter Community Volunteer Group
Port Severn
705-756-8843
Bala & area
705-762-5876
Bracebridge
705-645-4022
Huntsville
705-789-2311 x 2211
Baxter Community Volunteer Group
Port Severn
Residence
705-756-8843
Parry Sound
Trinity United Church, Gravenhurst
Gravenhurst
705-687-2542
www.trinityu.ca
Belvedere Heights
Parry Sound
705-746-5871
Community Support Services:
705-746-5602
www.belvedereheights.com
Bracebridge Legion
First Baptist Church
Parry Sound
Belvedere Heights
Parry Sound
Harvest Share
Parry Sound
705 746-5345
705-774-9111
St Andrew's Church
Parry Sound
705-746-9612
www.standrewsparrysound.com
705-645-8500
Out of the Cold Dinners – Thursday
Parry Sound
705-746-5871
Community Support Services
705-746-5602
East Parry Sound Community Support Services
Powassan
705-724-6028
Toll Free
1-888 521-0000
www.eastholme.ca/community.htm
Fresh Food Baskets Program
Enables communities to buy in bulk and purchase
fresh fruit and vegetables at a discount price.
Bracebridge
705-645-2412 ext 333
Contact Heather Elliot
helliot@muskoka.on.ca
www.muskokacommunity.ca
click - key initiatives fresh food basket
Salvation Army Corps, Parry Sound - Family
Services & Rainbow Country Church Food Bank
Parry Sound
705 746-5391
Meals on Wheels
Delivered & Frozen Meals
Muskoka
Huntsville
705-789-6676
59
Police
Anishinabek Police Service
Anishinabek Police Services - Dokis First Nation
(Satellite of APS Nipissing)
Monetville
Nobel Shawanaga
Satellite - Wasauksing
Satellite – Magnetawan
North Bay
705-763-9919
705-366-2534
705-746-2213
705-383-2477
705-472-0270
705-329-7692
Local OPP Detachments
Bala
Bracebridge
Huntsville
Parry Sound
Powassan
705-645-2211
705-645-2211
705-789-5551
705-746-4225
705-724-2016
Community Policing
Gravenhurst
Mactier
Port Carling
Britt
Burk's Falls
Huntsville
705-538-2337
705-687-5023
705-375-0339
705-765-0597
705-383-2231
705-382-2015
705-789-2677
60
Safety
Ministry of Long-Term Care
Elder Abuse
1-866-434-0144
Senior Safety (Elder Abuse)
Hotline
Retirement Home Complaints - Response and
Information
1-800-361-7254
Senior Safety Line
1-866-299-1011
or call 211
24/7 hotline to assist abused and at-risk seniors
Emergency 911
If the situation is an emergency and you believe
that the person for whom you are concerned is at
risk, call 911.
Retiement Home Regulatory Authority
(RHRA)
1-800-361-7254
1-855-275-7472
Sexual Assault
Muskoka - Parry Sound Coordinated Sexual
Assault Services
Bracebridge & Parry Sound
1-877-406-1268
Elder Abuse Prevention Muskoka
Bracebridge
705-646-7677
Toll Free
1-866-222-1224
www.elderabuseprevention.ca
Elder Abuse Ontario
Toronto
1-416-916-6728
1-866-299-1011
Women's Sexual Assault Helpline Daily 24hr
1-800-461-2929
Bracebridge
705-646-2122
Women's Resource Centre
Bracebridge
Parry Sound
www.daphnewymn.com
1-877-406-1268
705-646-2122
www.onpea.org
Orillia
www.opp.ca
Victim Services
705-329-7692
Information and Referrals
Ministry of the Attorney General
Victim Support Line
1-888-579-2888
Seniors' INFOline - Ontario
1-888-910-1999
Elder Abuse within a facility
Support, services, information and referral to
victims and witnesses immediately after a crisis
has taken place. Ongoing support and safety
planning.
Muskoka Victim Services (VCARS)
Bracebridge
705-645-5444
www.muskokavs.ca
Victim Crisis Assistance and Referral Service
District of Parry Sound
Parry Sound
705-746-0508
1-888-310-1122
www.psdvcars.com
61
Fem'aide
Helpline for French-speaking women dealing
with violence.
Administration only
705-918-2433
www.femaide.ca
Falls Prevention
Staying Independent Falls Prevention Coalition
(S.I.F.P.C.)
Barrie
705-721-7330 x 7808
www.simcoehealth.org
www.fallspreventioninfo.ca
Scams & Frauds
Crime Stoppers
Near North & Simcoe-Dufferin-Muskoka
Canada Wide
1-800-222-8477
National Do Not Call List (CRTC)
Register to not receive unsolicited telephone calls
and faxes.
Call from the # you wish to register
TTY
1-888-362-5889
1-866-580-3625
www.lnnte-dncl.gc.ca/insnum-regnum-eng
PhoneBusters / Seniorbuster (Canadian AntiFraud Centre)
Assists anyone who feels they have been the
victim of consumer fraud or identity theft by
telemarketers, email, fax, phone, or businesses.
North Bay
705-495-8501
1-888 495-8501
www.antifraudcentre-centreantifraude.ca
Emergency Response
Systems
Personal emergency response systems - devices
you wear that when activated connect your home
phone with assistance
Georgian Bay Lifeline Personal Response and
Support Services
Penetanguishene
705-549-7431
www.lifeline.ca
Sudbury Regional Hospital Helpline
Sudbury
705-523-7000
1-800-667-8019
www.helplinesudbury.ca
Huronia Alarm and Fire Security
Midland
705-526-9311
1-888-363-9311
Monitoring Station
705-527-9311
www.huroniaalarms.com
Lifeline Muskoka-East Parry Sound Health
Services
1-877-856-6222
Muskoka Medical
1-800-265-5305
Friendly Visiting &
Telephone Reassurance
Seniors for Seniors - Homecare Specialists
Muskoka
1-877-719-1444
www.srs4srs.ca
We Care Home Health Services
Barrie
705-734-2235
1-800-842-3757
www.wecare.ca
Peace of Mind Elder Care
Cell
1-888-367-1772
705-327-9418
Huntsville
705-789-6676
Volunteer and Transportation Program bookings
705-789-0876
Belvedere Heights
Parry Sound
After Hours
705-746-5871
705-746-9367
Community Support Services
705-746-5602
62
Parry Sound
705-746-0500
1-800-565-3986
East Parry Sound Community Support Services
Powassan
705-724-6028
1-888 521-0000
www.eastholme.ca/community.htm
Hospice Muskoka
www.hospicemuskoka.com
705-646-1697
Wandering Persons
Registry
Alzheimer Society of Muskoka
Bracebridge
705-645-5621
1-800-605-2075
www.alzheimer.ca
Veterans
Ontario Trial Lawyers Association (for Veterans)
905-639-6852
Bala
Bracebridge
Gravenhurst
Huntsville
Port Carling
South River
705-762-3913
705-645-8500
705-687-2801
705-789-4641
705-765-5302
705 386-2906
Royal Canadian Legion Ontario Provincial
Command
Soldiers’ Aid Commission of Ontario • Royal
Canadian Legion Benevolent Funds
Aurora
905-841-7999
www.on.legion.ca
Veterans Affairs Canada Kirkland Lake
All initial applications for services are handled by
Kirkland Lake office. English
1-866-522-2122
French
1-866-522-2022
www.vac-acc.gc.ca
63
Appendix II: Statistical Economic & Social Profile of
Muskoka - May 2010 3
Employment & Income
• Muskoka’s median family income is $61,159 leaving Muskoka families 12% behind the
provincial average. (2006 Census)
• 40% of the permanent households in Muskoka earn less than $30,000 annually. (2002 Muskoka
Housing Review Report, District of Muskoka)
• Income Disparity: Women in Muskoka earn 36% less per year than men in Muskoka on
average. (Financial Post Markets – Canadian Demographics 2007)
• The fasted growing economic sector in Muskoka is the retail wage sector, creating more
minimum wage jobs ($10.25 for adults, $8.90 for liquor servers) and less dignity wage incomes
for families. (Financial Post Markets – Canadian Demographics, 2007)
• We have 2030 single parent families, 1645 of those headed by women. (2006 Canadian Census)
• Only 33% of expectant mothers are eligible for maternity benefits Canada-wide.(Dr. Paul
Kershaw, UBC 2006)
Violence
• 3-5 children in every Canadian classroom witness violence in their homes. (YWCA Canada,
2006)
• 89% of abused women do not report the violence or enter a shelter. (YWCA Canada, 2006)
• Muskoka Interval House and Chrysalis Shelter for women and children sheltered 207 residents
in 2009/2010, including 91 children. The shelters were over capacity on 141 days of the year
and answered 2666 crisis calls. (Muskoka Women’s Advocacy Group, Joy McCormack, 6454461) Muskoka Interval House and Chrysalis outreach and court support services worked with
257 non-resident women in 2009/2010. (Muskoka Women’s Advocacy Group, Joy McCormack,
645-4461)
• Partner Assault Response Program data confirms a relationship between employment and
violence against women by men: 32% of participants are unemployed, 32% have an annual
income less than $10,000, and 30% have an annual income less than $25,000. (Katreena Scott,
Ph.D. C. Psych. OISE/University of Toronto, March 2008)
3 Community Information Muskoka. (May 2010) A Statistical Economic & Social Profile of Muskoka.
Retrieved from
http://www.muskokacommunity.ca/general-information/community-statistics/a-statistical-economicand-social-profile-of-muskoka-may-2010201
Appendix II: Statistical Economic & Social Profile of Muskoka - May 2010
64
Shelter & Housing
• Muskoka has a homeless problem. The Salvation Army oversees the 3 Emergency Family Units
funded through the District of Muskoka in Huntsville, Bracebridge and Gravenhurst; 30
families are placed in Emergency Housing for durations of 4-6 weeks annually.
• Muskoka has an affordable housing crisis. There are currently 495 applications on the wait list
for 384 subsidized housing units in Muskoka up from 439 in 2009, 376 in 2008, 305 in 2007
and 217 in 2006. (District of Muskoka, 645-2231)
• Chrysalis, a 10-unit supportive housing complex for women, housed 26 women and 12+
children in 2009-2010. (Muskoka Women’s Advocacy Group, Joy McCormack, 645-4461)
• 90% of users of Muskoka Affordable Community Housing pilot program for emergency
vouchers for singles are males between the ages of 17 – 25. (Kim Doughty, MACH, 2009)
• Wenonah House for young offenders, an eight-bed open custody program for male youth from
13 to 18 years of age located in Gravenhurst, closed September 2008.
• There are no shelter services for men in Muskoka. The closest shelter is Lighthouse Shelter in
Orillia.
Trauma, Abuse, Mental Health and Addiction Services
• Muskoka has a nine-eleven month waiting list for sexual assault trauma therapy. 70% of adult
women in therapy are dealing with childhood sexual assaults. 43% of counselling is for familial
abuse. (Sexual Assault Services 646-2122, Lauren Power, Therapist)
• One in six men has been abused sexually as a child. (Fireweed Project, Amelia Rising Sexual
Assault Centre of Nipissing, 2007).
• There are no funded support services in Muskoka for males aged 16 and over who have been
sexually abused.
• There are no publicly funded adult mental health services available in Muskoka for mild to
moderate depression.
• In the fiscal year ending March 2008, Addiction Outreach for Muskoka-Parry Sound served 937
clients, with males representing 59% of their client base.
Child Care and Child Welfare
• $7.7 million is the annual budget to aid at-risk children and youth in Muskoka, including
approximately $1.7 million for mental health and $6 million for child welfare. (Allan Hogan,
Muskoka Family & Child Services, 645-4426) The 2002 Canadian FREDA study indicates that
24% of girls under the age of 16 have experienced rape or coercive sex and a further 17% have
experienced incest. (YWCA 645-9827)
• Across Ontario, less than 15% of the child population aged 0-4 can be served within the
licensed childcare system. The determination of financial eligibility for the child care subsidy
changed in 2007. These changes have been positive for Muskoka families with the numbers of
children and families served almost doubling since January 2007. Provincial Best Start funding
65
has assisted in meeting these extra fee subsidy demands, yet the provincial funding is set to end
March 31st, 2010, which could have a negative impact on Muskoka. (Arfona Zwiers, District of
Muskoka, 645-2412)
Social Welfare and Ontario Disability Support Program
• In Muskoka, there are 552 clients on the Ontario Works caseload, and 1254 on the Ontario
Disability Support Program (ODSP) caseload. (December 2008)
Seniors
18.4% of Total Muskoka population is aged 65+ (Muskoka Demographic Profile, District February
2009):
• 25.9% (2951) of those aged 65+ in Muskoka live alone (Ontario Trillium Foundation)
• Of those aged 65+ who live alone, 75% (2213) are women
• 49.1% (1087) of women aged 65+, who live alone, live in poverty (annual incomes less than
$16, 273) LICO rates – Statistics Canada
• 33.3% (246) of men aged 65+ who live alone, live in poverty
• 1333 of Muskoka’s seniors live alone - in poverty
Factors that contribute to higher incidence of poverty amongst women 65+ include:
• Lower employment rates therefore lower employment income
• Lower employment rates – lower pension income
• Live longer alone – widows- loss of partners income
66
Appendix III: AFC Hub
•
67
68
69
70
71
Appendix IV: Muskoka AFC Assessment Tool
See Attached.
Appendix IV: Muskoka AFC Assessment Tool
72

Muskoka Age Friendly Community Assessment

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