Brochure: RES ONE Suite

RES ONE™ Suite
Automating and Securing the Digital Workspace
Your company’s performance depends on people having access to the digital resources they need to do their jobs
every day. But a lot of behind-the-scenes work has to get done to provide that access. And every time you add a
new digital resource or new employee, that work increases.
That’s why so many companies suffer from:
• D
elays in getting people access to the resources they need—especially when they are hired,
promoted or transferred
• Chronic failures to immediately deactivate access privileges when employees leave the
company or change assignments
• Inability to limit resource access based on factors such as whether the worker is on public Wi-Fi
• Valuable IT staff time excessively consumed by routine administration of IT services
• Lower ROI on IT investments because workers don’t know about productivity-enhancing
resources that are available to them
These problems result in lost productivity, weaker security, poor compliance, user frustration
and compromised business performance.
The Solution: Policy-Driven, Self Service IT
RES ONE Suite solves these problems and more by streamlining and adding rules-based smarts to the
process by which users are granted access privileges for digital resources. With RES One Suite, your
company’s IT organization, HR department and lines of business (LOBs) can work together seamlessly
to make sure people always have access to everything they need to do their jobs—and, just as important,
that they don’t have access to anything they shouldn’t.
RES ONE Suite is comprised of three tightly integrated components:
RES ONE Automation makes it easy for IT staffs to automate and enhance the processes they currently
perform manually to provision and de-provision access to apps and services.
RES ONE Workspace provides centralized, policy- and context-based control of which workers are
actively privileged to access which apps and services based on parameters ranging from job titles to
current location, so IT can deliver the right workspace to every worker every time.
RES ONE Service Store provides workers with a consumer-like self-service destination where they can
quickly and easily subscribe to any IT resource they are qualified to access.
Combined, this suite provides unmatched capabilities for managing today’s ever-changing digital
workspaces, including:
• F
ast, automated activation of access privileges. When employees are hired, promoted or transferred, RES
ONE Suite gives them immediate access to appropriate IT resources—with little or no intervention from IT.
Uses for RES ONE Suite
Employee onboarding
and offboarding
Make sure new employees have
the digital workspaces they need on
Day One—and that employees’ IT
access privileges are automatically
deactivated the moment they are
terminated by HR.
Service desk automation
RES ONE Suite dramatically
reduces service desk costs
by turning complex multi-step
processes into simple pointand-click operations and, where
appropriate, enabling workers
to solve their own problems with
automated self service.
Workspace modernization
RES ONE Suite is a perfect
complement to VDI and other
desktop modernization strategies,
since it provides an automated,
policy-based way of mapping
individual workers to their digital
workspaces.
Mobile workforce security
RES ONE Suite helps IT provide a
consistent experience for workers
across desktops, laptops, tablets
and smartphones—while still
allowing appropriate limitations to
be placed on resource access as
people move from office to home
to the road.
• O
ne-click self service. Instead of depending on slow service request processes for routine needs, RES ONE Suite lets users simply click on what
they need—whether it’s a new SharePoint instance or a password reset—and automation delivers it quickly, taking care of any necessary workflows.
• Line of business. RES ONE Suite’s background process
automation allows IT to delegate administration of user
access privileges to LOB managers for resources where
true self-service may not be the best solution.
• Adaptive access control. RES ONE Suite can adaptively
apply information about a worker’s present state (time
of day, location, network connection type, etc.) to make
granular policy-based decisions about application and file
access, read/write privileges, password reset requests and
the like.
• Instant, complete offboarding. With RES ONE Suite,
IT can immediately suspend all access privileges the
moment an employee is terminated—eliminating one
of the most common security and compliance issues
faced by businesses today.
RES ONE Suite features the RES IT Store—an intuitive, consumer-like self-service interface
where users can easily select from the IT resources they are currently permitted to access.
A Better Way to Do IT
HR
LOB
IT
WHO IS THIS?
WHAT DO THEY NEED?
HOW DO WE DELIVER IT?
DIGITAL
WORKSPACE
DIGITAL RESOURCES
RES ONE Suite ensures that people always have the resources they
need—and only those resources for which they are authorized—based on
HR policies, LOB objectives and IT provisioning processes.
As your company and your people become increasingly dependent on
IT services—and at the relentless pace of business change drives greater
“churn” in who needs access to what—conventional approaches to
managing digital workspaces are becoming obsolete.
By implementing RES ONE Suite, your company can handle the
intensifying requirements of the digital workspace with ease, efficiency
and excellence. Resulting benefits will include:
• A more productive and engaged workforce
• Greater security and compliance
• Greater organizational agility
• Greater utilization of new technology investments
• Lower cost of IT operations
• Better allocation of IT staff and skills
If you’d like to take the “drag” out of your IT operations and increase
the “lift” your IT investments deliver to your business, contact RES
today and find out more about what RES ONE Suite can do for you.
About RES Software
RES is the world leader in digital workspace automation. Only RES solutions provide the policy-based automation, self-service and context
awareness necessary to ensure that people have the right resources—and only the right resources—in their digital workspace at any given moment.
RES also uniquely provides rapid time-to-benefit with automation and integration for popular applications and services right out of the box.
For more information, follow updates on Twitter @ressoftware and visit www.ressoftware.com
© Copyright 2015 RES Software. All Rights Reserved.
All other trademarks are the properties of their respective companies.
RES ONE is a trademark of Real Enterprise Solutions Nederland B.V.
v 1.0 06/12/15