Get in the Random Coffee game

PHC News for the week of January 18, 2016
Get in the Random Coffee game
Jan 21, 2016
People
The Random Coffee initiative at PHC began in December and is quickly
growing. Sixteen pairs of Random Coffee mates have been introduced,
and several of those people already signed up for another turn. Staff
from all sites, specialties and levels in the organization are reporting
back fun and interesting connections.
For example, Liz Flores, Acting Director of Quality Improvement and
Leader of Accreditation was introduced to Melodie Yong, Manager of Communications and Stakeholder Relations
for Health Information Management. “Our paths had crossed before, but this was a chance to connect with Liz on
a more personal level,” says Melodie. “I really enjoyed hearing about her professional journey to her current role as
‘Accreditation Queen.’” Liz added, “We connected many dots, from how to best involve HIM in Accreditation to a
basketball league for our kids. It was fun!”
Everyone who opts in is randomly matched with, and then introduced to, someone from another part of PHC.
After that, it is up to the two Random Coffee mates to make arrangements. Anyone working with PHC staff is
encouraged to opt in, including Lower Mainland Consolidation employees, physicians, UBC researchers. Some of
the roles opting in so far are a dietitian, a parking administrator, a nurse educator, an executive VP, a business
analyst and a research manager.
A Random Coffee wall will soon be installed in St Paul’s cafeteria, and participants are invited to add comments
and pictures. It could get quite interesting! Sodexo sponsors Random Coffee by offering 2-for-1 coffee and snacks
to participants that meet in a PHC eatery.
What is the point? Well, simply adding some fun to our work life is reason enough. It goes further, though.
Research on business networking makes a distinction between a closed network (our connection to those we work
with directly) and an open network (our happenstance and random connections). A strong closed network is vital
PHC News for the week of January 18, 2016 - Page 1
to our everyday functioning on the job. But it is our open networks that inspire innovation, new energy and can be
game changing.
So, get in the random game, email RandomCoffee@providencehealth.bc.ca to opt in, and see what happens!
The New St. Paul's - Redevelopment Update
Jan 21, 2016
Infrastructure Redevelopment
Key Topics in this Update:
City Council Unanimously Approves Planning Process
Public Engagement Update
Staffing/Recruitment Update
Academic Clinical Planning Internal Meeting Dates
Media Engagement
City Council Unanimously Approves Planning Process
Planning on the new St. Paul’s has achieved a significant milestone.
At its January 20, 2016 meeting, Vancouver City Council unanimously approved recommendations by the City
Planning department to work with Providence Health Care on planning for the redevelopment of St. Paul’s at
Station Street.
In voting his approval, Mayor Gregor Robertson said:
“I am strongly supportive and very thankful to see significant new investment in health care in Vancouver that will
PHC News for the week of January 18, 2016 - Page 2
benefit the whole province and I would say the world beyond that because of the research and the clinical work.
What happens at St. Paul’s right now is world-class and the level of care and the incredible breakthroughs that
have been accomplished, achieved there are globally significant and that needs to continue to be the case.
“Certainly many people, including everyone here on Council, have identified the important services needed on the
new site to complement and support the DTES and the more vulnerable populations that are immediately
adjacent surrounding the site. I think there is a real opportunity there for this to be an amazing resource in the
community for many people who currently aren’t getting the kind of health care support that they deserve. So, I
think there’s a great opportunity here and lots more advocacy that we need to do.
“Thanks for all the good work and we’ll look forward to this coming back again to us soon.”
This joint comprehensive policy planning and pre-rezoning process – which will include robust land-use public
consultation for the Station Street site – is required so the City can create and approve a “Policy Statement.”
The policy statement will establish the principles and parameters for development of the vacant site on Station
Street, ensuring that the new hospital and health campus fit within existing City and neighbourhood plans and
requirements.
The SPH redevelopment team will be working closely with the City’s planners to commence this work
immediately. You can read the full report here.
Public Engagement Update
In February and March, Providence Health Care and Vancouver Coastal Health will host a series of community
forums open to the public and stakeholder groups to talk about planning for the new St. Paul’s Hospital and
health campus, and the continuing and future health needs of neighbourhoods such as the West End.
Following are the dates and venues for the forums:
PHC News for the week of January 18, 2016 - Page 3
More information here.
Staffing/Recruitment Update
The recruitment process for two key project planning positions – Physician Director, Clinical Planning; and Chief
Clinical Planning Officer (currently filled by Miriam Stewart as interim) – is progressing well.
A multidisciplinary committee, which includes representation from Medical Advisory Committee (MAC), medical
staff, clinical programs, research, and planning, will interview several applicants for each position, followed by
final selection.
Academic Clinical Planning Meeting Dates
As noted in last week’s PHC News, planning and engagement activities for the new St. Paul’s redevelopment
project are getting into full swing with the New Year upon us.
We’re currently in the first major phase of our business planning – the development of the academic clinical plan,
which started in October.
To meet our March 30, 2016 timeline for completing the academic clinical plan, we are undertaking three waves of
planning with our clinical programs – in January, February and March – followed by a validation summit in March
with all internal stakeholders.
Research centres and education/academic areas and leaders are key contributors to the planning (including via an
PHC News for the week of January 18, 2016 - Page 4
academic task force led by Bob Sindelar and Dean Dermot Kelleher; and through meetings between PHC research
centres and the SPH Redevelopment planning team members). So are patient representatives and partners, as
well as the PHC Division of Family Practice.
So far in January, we have already held numerous initial or “pre” meetings, including with Biomed, Elder Care,
Mental Health, Heart Program, Maternity, Urban Health/Addictions, Diagnostic Imaging, Surgery, Labs, Renal,
and Pharmacy.
Plans are underway to hold staff information sessions in order to provide updates and opportunities for
feedback. Watch for more information in the near future on locations, dates and times.
Following is a list of the internal planning meetings – some held last week and this week, the rest coming up for
January and into February.
If you’re interested in getting involved or attending a meeting for your program, please ask your program
leader/director. We will communicate dates and locations for other February and March meetings with programs
in the near future and as they are scheduled.
Media Engagement
We’re continuing to see media interest on issues related to the new St. Paul’s. Here are links to two stories from
this week:
PHC News for the week of January 18, 2016 - Page 5
Vancouver’s new St. Paul’s Hospital site raises development concerns
Vancouver city officials urged to protect low-income accommodation near new St. Paul’s Hospital
MLA Spencer Chandra Herbert wants newest buildings on St. Paul's Hospital site to keep providing health services
Planners for new hospital near Downtown Eastside focus on integration
For more information
If you have questions or concerns regarding the above, please contact one of the following:
For St. Paul’s Redevelopment Planning:
David Byres, Executive Vice President, Clinical Renewal and Integration, Tel: 604-806-8083
Miriam Stewart, Interim Chief Clinical Planning Officer, Tel: 604-806-8850
Neil MacConnell, Chief Project Officer, Tel: 604-806-8933
Cindy Brooke, Assistant Chief Project Officer, Tel: 604-806-6930
For Redevelopment Communications and Stakeholder Engagement:
Shaf Hussain, Vice President, Public Affairs, Communications & Stakeholder Engagement, Tel:
604-806-8566
About the new St. Paul’s:
Providence Health Care is planning a new St. Paul’s hospital and integrated health campus on Station Street to
transform the future of health care for British Columbians. The new St. Paul’s will be designed with patients’
needs at the centre to provide them with highest-quality, seamless care at home, in the community or in the
hospital – wherever their needs are best met.
The new St. Paul’s will be an academic health sciences centre, continuing our acute, critical care and
tertiary/quaternary services to ensure excellence in care, research and teaching. Importantly – and guided by the
Ministry of Health’s vision for patient-centred care and improved overall population health – the new St. Paul’s
will look at opportunities for new integrated services that treat patients through vital primary care and support
programs on the Station Street health campus and into the broader community with such partners as Vancouver
Coastal Health and other providers.
It’s an exciting project that builds on St. Paul’s current provincial leadership role and proven reputation of
excellence in numerous areas, including the delivery of provincial and local cardio-pulmonary services, highly
PHC News for the week of January 18, 2016 - Page 6
specialized HIV prevention and care, kidney care, mental health, addictions and seniors care. Adding primary and
community care services to our planning will help us to develop integrated care paths with our partners that
improve patient journeys, transitions and access to care, and will result in a more seamless, patient-centered
continuum of care.
Video: The CST Project Needs You
Jan 21, 2016
Quality & Safety
The Clinical and Systems Transformation (CST) project has just
released a new recruitment video as it gears up for the launch of the
next phase of the project, nicknamed “Design 2.0.” This phase will
focus on the design of our clinical workflows and the configuration of
our new system.
In addition to recruiting for full-time CST positions, leaders across our health organizations are working to identify
and assign subject matter experts, a key role on the project team.
For more information on recruitment, check the job postings on your health organization’s intranet.
Learn more about CST at www.CSTproject.ca.
Join the tenth anniversary celebration of the BC Health
Care Awards by submitting a nomination for an
outstanding employee or project.
Jan 21, 2016
PHC News for the week of January 18, 2016 - Page 7
Recognize and reward a standout project or inspiring individual with a
2016 BC Health Care Awards nomination. The deadline to nominate is
February 26, 2016.
Award categories: Top Innovation – Affiliate, Top Innovation – Health
Authority, Workplace Health Innovation, Collaborative Solutions and
Health Care Hero.
Visit BCHealthCareAwards.ca for more information and to nominate online. Follow on Twitter and Facebook for
up-to-the-minute awards news and view inspiring videos about past Gold Apple winners on YouTube.
Nominate a successful project or inspiring individual today!
Please inform your Senior Leadership Team (SLT) member if you do make a submission, so all PHC
submissions can be tracked by SLT.
If you need help writing your nomination, PHC's Health Care Awards Committee is here to help! The Committee is
hosting the first in a series of writing workshop on January 19th. Titled "Writing an Award Application," the
session will help participants polish their award applications to nominate their PHC peers for a variety of healthcare awards. Learn more about the Health Care Awards Committee.
Emergency eye care at Teck Emergency Centre enhanced
thanks to EPC grant
Jan 21, 2016
“Patients presenting to St. Paul’s Emergency with eye injuries is
common,” says Nurse Educator Glenn Cardinal. “Most frequent are
foreign bodies in the eye(s), which can be extremely painful, especially
when it comes to minute fragments of metal, glass shards or other
sharp debris.”
Emergency physicians are usually able to treat even serious eye
injuries. In some cases, however, a patient must be taken from the
Teck Emergency Centre to St. Paul’s Ophthalmology Clinic for
treatment. But Ophthalmology is on a different floor, so the ophthalmologist on duty in Emergency must escort a
patient upstairs to the Clinic if the injury occurs outside of business hours.
Anastasia Elworthy (Operations Leader, Surgical Ambulatory Clinics) saw an opportunity to apply to St. Paul’s
PHC News for the week of January 18, 2016 - Page 8
Foundation for an Enhanced Patient Care (EPC) grant to acquire additional equipment that, while important,
might not be considered a priority for the department’s capital list.
“The EPC grant presented an opportunity for us to get this equipment,” says Pat Munro, the Emergency
Department’s Operations Leader. “Without the EPC grant, we might not have it, or at least not so quickly.”
“We’re now able to do more in the Emergency Department,” says Pat. “The ophthalmologist can actually work
here. We have reduced the need to move the patient to another area. For issues of workload and work flow it has
made a great difference.”
Enhanced Patient Care grant amounts range from a few hundred dollars to five thousand dollars. Calls for
applications are announced each summer (watch for it in PHC News).
Read more about the equipment used and EPC Grants.
PHC's Elder Care & Palliative Services Program introduces
their Dementia Framework
Jan 21, 2016
Care Experience
This past summer the Elder Care and Palliative Services program
brought together a group of almost 80 people, representing PHC staff,
the Alzheimer Society of BC and the Patient Voices Network, at Van
Dusen Gardens to work on a Dementia Framework.
As part of a larger dementia strategy, this session focused on mapping
out the needs of people who have dementia, their loved ones, and the
staff who care for them. The group talked about dementia as a
continuing journey over five phases:
1.
2.
3.
4.
5.
Pre-clinical (no cognitive changes)
Mild Cognitive Impairment
Early Phase Dementia
Middle Phase Dementia
Late Phase Dementia
The participants were strategically broken out into groups, which were led using a World Café exercise. This
PHC News for the week of January 18, 2016 - Page 9
exercise allowed each group to contribute to each of the phases and build on each other’s thoughts and ideas.
With such a broad spectrum of expertise and experiences in the room, there was an abundance of discussion and
resources that were shared.
To visually capture all of this information a graphic poster was created. This poster, which represents the
foundation of how we talk about dementia and the services that we provide, currently hangs at many Elder Care
and Palliative Services program sites across PHC.
The key messages that emerged out of the day were:
1. Dementia is a journey and the needs of people can be different across each phase.
2. As staff, we work in partnership with the people who have dementia and their loved ones.
3. We are proud of the services we provide and we continually strive to improve them.
To date, a small working group within the Elder Care and Palliative Services program has been leading this work
and we’re excited to be bringing more people onboard to discuss strategies on how to implement the best and
most promising practices.
As part of this work a new intranet site is being launched, which lists information and resources for staff:
http://phc-connect/programs/eldercare/dementia_frame/Pages/default.aspx. If you have a favourite resource,
or specific topics you would like to see addressed, please contact Elizabeth Loewen, Clinical Nurse Specialist, at
eloewen@providencehealth.bc.ca.
Read Anywhere: how to get PHC News on your smart
phone
Jan 21, 2016
PHC News has been specifically formatted and designed to look, and
function, great on your smart phone so you can stay up-to-date on the
go.
Adding PHC News to your homescreen makes it even easier to read PHC
News on transit, between patients, or even while you're out skiing.
Here are the 3 simple steps:
1. Using your phone’s browser, head over to phcnews.ca
PHC News for the week of January 18, 2016 - Page 10
2. Select the more button, the three vertical dots, beside the URL located at the top of your screen.
3. Select “Add to Homescreen.” This works on both Android and Blackberry. For iPhones - select the share button
and select "Add to Homescreen."
PHC News for the week of January 18, 2016 - Page 11
And voila! PHC News has been added to your homepage so you can easily access PHC News from your smart
phone.
PHC News for the week of January 18, 2016 - Page 12
For those who don't use their Providence issued email address, don't forget to subscibe to PHC News using your
personal email to stay up to date on PHC happenings.
Mental Health & Mental Wellness-Let's Talk About It
Jan 21, 2016
People
PHC News for the week of January 18, 2016 - Page 13
Health promotion encompasses healthy living, physical and mental
wellbeing and is a key priority under the People strategy. Healthy staff
result in better quality patient and resident experience.
The 3rd Monday in January is identified as the most depressing day of
the year, “Blue Monday”. The dark winter days, financial stress from
the bills of the Christmas and holiday season or the struggle to keep
our New Year’s resolutions may contribute to the January blues. All of
us have low moods from time to time. Assessing mental health isn’t
the same as measuring physical health and conversations about our
mental health and wellness don’t occur as frequently or easily as
talking about our sore back, hip or neck.
The Canadian Mental Health Association states, “Mental illnesses affect everyone in some way. We all likely know
someone who has experienced a mental illness at some point. Yet there are still many hurtful attitudes around
mental illnesses that fuel stigma and discrimination and make it harder to reach out for help.”
Have you ever asked yourself what your attitude is around mental health? Would you seek help for your
symptoms? Would you reach out to a colleague who was struggling?
The mental health and mental wellness of the staff at PHC is as important as staff physical health and wellbeing. The Staff Mental Health & Mental Wellness toolkit was launched in October 2015 to provide staff (front line
and leaders) with information, resources and tools about mental health and wellness. The site can be accessed
confidentially from a PHC computer or from the comfort of your home. Attitudes don’t change overnight but if
we’re talking about mental health, we’re contributing to the conversation about changing attitudes.
Dr. Frederica Perera to present 2016 David Bates Lecture
Jan 21, 2016
PHC News for the week of January 18, 2016 - Page 14
Dr. Frederica Perera, Professor of Environmental Sciences and Director
of the Columbia Center for Children’s Environmental Health at
Columbia University is this year's David Bates Lecturer at Heart + Lung
Health FEST.
She will be speaking to the topic: "Multiple Benefits to Children’s
Health of Reducing Dependence on Fossil Fuels".
Dr. Perera is internationally recognized for pioneering the field of
molecular epidemiology, utilizing biomarkers to understand links
between environmental exposures and disease. Currently, she and her
colleagues are applying advanced molecular and imaging techniques
within longitudinal cohort studies of pregnant women and their
children, with the goal of identifying preventable environmental risk
factors for developmental disorders, asthma, obesity and cancer in
childhood. These include toxic chemicals, pesticides, and air pollution,
with particular focus on adverse effects of prenatal and early childhood
exposures.
For Dr. Perera's bio and the talk abstract click here.
This lecture takes place on February 11, and is part of Heart + Lung Health FEST Scientific Symposium.
View the full program details.
The Care Connection for January is now available!
Jan 21, 2016
PHC News for the week of January 18, 2016 - Page 15
The newsletter for nurses and allied health workers for January is out.
The cover features a story about the Residential Care for Me project.
Also: inhaled medications, new fall risk assessment tools,
documentation, a new Violence Risk Alert system, safely administering
methadone, and more.
Read Care Connect now.
Walk in the Rain or Work in Your Garden In Style With
Native Sole Rubber Boots!
Jan 21, 2016
We have just received a new shipment of boots with beautiful designs!
Come on down to the Gift Shop, and see if there's a pair that's the
right fit for you! Quantities are limited, so come quickly so you don't
miss out!
Check out our Facebook page for more details of many wonderful gift
items we carry.
Thank you for supporting us and making us your first shopping
destination!
PHC News for the week of January 18, 2016 - Page 16