The Laurel Spirit - Laurel Health Care Company

The Laurel Spirit
A L A U R E L H E A LT H CA R E C O M PA N Y A S S O C I AT E P U B L I CAT I O N VOL. 13 • WINTER 2012
Celebrating Our Legacy
The Laurel Way of Caring recognizes that our Guests deserve a life in
which their dreams and expectations are met along with their basic needs.
We are proud that our Associates consistently go out of their way to bring
The Laurel Way of Caring to life in each and every one of our facilities.
The Laurel Legacy Program recognizes Associates who truly exemplify
this. Here is a sampling of kudos from Guests and Associates who have
filled out Laurel Legacy Cards.
The Laurels of Shane Hill, Rockford, Ohio
Bobby Applegate, a Guest in the Special Care Unit, had been craving
ham & beans with cornbread for about a week. Nurse Deanna Bechtol
went home that Saturday and made Bobby a meal of ham and beans with
cornbread. He loved it and ate it all, even though he hasn’t had much of
an appetite.
The Laurels of Summit Ridge, Asheville, North Carolina
The Laurels of Summit Ridge would like to recognize Wanda Bell,
business office manager. At 10:30 one evening, Wanda received a call
from the Administrator stating that the kitchen had to be closed and asking
if she could come in at 5:30 the next morning to help with breakfast.
Wanda selflessly agreed and not only made breakfast but also cooked a
complete Thanksgiving Dinner for 220 people.
Mission Statement
“Creating a Legacy
by Exceeding
the Needs
and Expectations
of Those We Serve,
while Embracing
The Laurel Way.”
The Laurels of Mt. Pleasant, Mt. Pleasant, Michigan
Tonya Welsh was nominated for coming in on her day off to bring two
Guests banana splits. She really made their day!
The Laurels of Hilliard, Hilliard, Ohio
Guest Pauline Horn submitted this praise for the Housekeeping
staff at Hilliard: “This has been a very pleasant experience. Having an
exceptionally clean room made me feel at home. I feel very lucky to have
had this.”
The Laurels of DeKalb, Butler, Indiana
Nurse Craig Daniels heard that someone was needed to do a church
service for our Guests. He volunteered his time to come in and do the
afternoon service.
The Laurels of Sandy Creek, Wayland, Michigan
Nurse Aide Josh Nickerson makes “Towel Animals” to put on the beds
of the Model Rooms, just like on a cruise ship. Josh adds a special touch
to the rooms for our next Laurel Guests.
The Laurels of Bon Air, Richmond, Virginia
During the football season, a Guest was disappointed that the UVA
game was not available on the facility’s channels. DON Tara Davis came
in on a Saturday to configure a laptop to connect to a big screen and
stream the game from the web. The Guest was thrilled!
A Look Inside
1 Celebrating Our Legacy
2
Message
3 Focus On...
4 Reflections
5 Words of Thanks
6–7 That’s the Spirit!
8 Spirit News
I N S I D E
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L A U R E L
H E A L T H C A R E
C O M P A N Y
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An Introduction to Your RS s regions around the company. These RSDs are
of RSDs from variou
al rehab managers,
RSD Council is composed
nagers, as well as the region
ma
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by
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nominated to the Counc
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current Council members are
based on specific criteria. The
The Laurels of Mt. Vernon
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Bryan Adams
Diane Spicer The Laurels
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Mary Beth Coulman The
The Laurels of Toledo
Julie Leidel
departments and
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RSD Council is charged
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facilities. The Council
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We regularly review our doc
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always open to new ideas
2
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N
I N S I D E
T H E
L A U R E L
H E A L T H C A R E
C O M P A N Y
Focus on...
Rehabilitation Services
A Doggone Good Idea
Tailoring a rehab program to help Guests meet their individual
goals often takes a bit of ingenuity—and a lot of creativity. A Guest at
The Laurels of Toledo who had a
total knee replacement was
primarily focused on getting home
to her black lab. However, she was
worried that she might not be able
to manage her dog safely at home.
So the rehab team arranged for
the dog and a dog trainer to be
included in the therapy treatment
sessions. The therapist provided
skilled instruction to encourage a
safe gait technique while walking
her dog on a leash, including safe
negotiation of stairs and doorways.
Including this Guest’s dog in her Rehab
The dog trainer taught the Guest
plan helped to provide a safe pathway
at home.
verbal commands to help manage
the dog during functional activities.
Learning to Breathe Again
Diana Hoffman sustained a severe stroke in 2008, resulting in
respiratory failure, a tracheostomy and ultimately a ventilator. Further
care required the placement of a feeding (PEG) tube due to her
inability to swallow. For the next three years, Diana could not be
rehabilitated away from her tracheosotomy or feeding tube.
When Diana came to The Laurels of Hilliard in February 2011, she
still needed her tracheostomy and feeding tube, and was not able to eat
or drink anything by mouth. After nearly ten months of care at The Laurels
of Hilliard, she was ready to begin a cycle that would ultimately result
in the ability to wean her away from her tracheostomy. During an eightday period in January, a respiratory therapist and The Laurels nursing
staff began and completed ‘capping’ trials of her tracheostomy so that
Diana could progressively learn how to breathe on her own. After
successful weaning, speech therapy was consulted to evaluate Diana's
swallowing function. After six speech treatments utilizing Vital Stim
therapy, a modified barium swallow study was performed showing that
Diana was able to swallow normally. She is now able to speak without her
tracheostomy and speaking valve, and eat and drink a regular diet and
thin liquids. Diana says, “I was very happy and I look forward to the future
and what it can bring.”
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N A Rehab Success
Story at The
Laurels of
Hendersonville
Having a Guest rehabilitate
and return home is the
greatest satisfaction we
can have in our jobs. Ann
McDaniel is one of those
people that returned from
near death to a positive
quality of life. Ann was
admitted with a serious
infection, respiratory problems
and a condition called Third
Spacing. It was weeks before
her health stabilized.
After almost a month she
was well enough to really
begin her therapy. She arrived
with very limited mobility
and severe hearing loss due
to her medical condition.
She was confused, weak and
essentially confined to her
bed. She was discharged after
three months of intensive
rehab, with mobility, hearing
and motivation restored. She
is now happily adjusted to an
assisted living facility where
she is independent, social
and active.
3
A C L O S E - U P L O O K A T A C T I V I T I E S
Reflections
Guests at The Laurels of Hudsonville presented a
live Nativity scene in December. The community was
invited to come and view the Nativity and join in
singing Christmas carols with a social time afterward
that included Christmas cookies, coffee and punch.
The Laurels of Hudsonville
Guest Bob Harig entertains fellow Guests
and Associates at the monthly birthday party at
Maplewood of Sandy Creek. Mr. Harig delighted
listeners in his first appearance in a year with the
“Other Band.”
Maplewood of Sandy Creek
Guests at The Laurels of Defiance enjoyed a visit
from Frosty, the Grinch, Santa and other winter
characters at their annual holiday extravaganza.
The event also featured a live Nativity scene.
The Laurels of Defiance
4
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N
A
W O R D F R O M O U R C U S T O M E R S
Words of Thanks
Often, Laurel Health Care Associates go
above and beyond the call of duty, reaching
out in the communities they serve and
demonstrating The Laurel Way of Caring.
Here are a few of the letters, or excerpts of
letters, of appreciation we have received
commending these Associates for
their extra efforts.
The
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arlottesville
The Laurels of Ch u for the good
The Laurels o
f University P
ark
I would like
to thank yo
nurses have
u for everyth
done for me
ing your
when I was
of Universit
at the Laure
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hab after be
You made m
ing in the h
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ital.
la
Please be su
xed when I
re to tell the
was there.
nurses on y
I said hello.
our wing th
I will never
at
forget you.
James Henso
n, Jr.
arlottesville
The Laurels of Crghia Kegley, has been at The
bypass surgery.
My mother, Geo
ks since her leg
ee
w
o
tw
t
ou
ing my
Laurels for ab
onderful in help
w
st
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en
be
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usekeeping
The Laurels ha
ery, from the ho
rg
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m
fro
ists, to the
mother heal
ceptional therap
ex
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an
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rs
nu
staff, to the
derful!
ll have been won
office people. A
thank yo
I am writing to
perating for two
while I was recu
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m
ve
ga
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yo
care
ent operation in
st hip replacem
fir
y
m
r
r been in
te
af
ks
wee
ow, I had neve
kn
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yo
of
e
m
everything
December. As so
cility before, so
fa
b
ha
re
a
in
to expect
the hospital or
ally know what
re
’t
dn
di
I
d
an
kindness,
was new to me
ith the patience,
w
d
se
es
pr
im
myself
. . . I was very
at I experienced
th
n
io
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er
id
ns
ts. . .
and personal co
to the other gues
ed
nd
te
ex
w
sa
me enough room
and that I also
ally doesn’t give
re
rm
fo
cy
ked so well
ga
le
The
of you who wor
l
al
to
ks
an
th
very and
to express my
e with my reco
m
lp
he
to
am
ere thanks
together as a te
m you. My sinc
fro
t
lo
a
d
ne
ar
those
rehab. I have le
whoever makes
nd
(a
u
yo
of
l
al
and respect to
cookies!).
Jane Larew
id
Julia Kegley Alc
The Laurels of Willow
Creek
You guys took care
of my father from M
ay
until December of
2011. Sadly, he lost
his
battle with his num
erous ailments on
11/15/2011. I just wa
nted to let you know
what you guys did
for him was amazin
g!!! He
had a special place
in his heart for a nu
mber of
your staff. I wanted
to mention Amber,
Angela,
and especially Flo.
There were many m
ore that
brought him back to
being healthy, but th
ese
were the names he
mentioned during th
e last
few months of his lif
e. You guys, withou
t
question, made thes
e very happy month
s for
him. Pops really ap
preciated his stay at
your
facility. I would like
to thank you for the
comfort and care yo
u brought to him.
Thomas Hurst, Jr.
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N 5
D E M O N S T R A T I N G T H E L A U R E L W A Y
That’s the Spirit!
Going Above
and Beyond
Guest Raves about Rehab Success
at The Laurels of Worthington
This New Year’s Eve, LPN Deborah
Rush gave two Guests an evening
to remember. Husband and wife
Stanley and Leora Bainter, Guests
at the Laurels of Mount Vernon,
celebrated their 60th wedding
anniversary last New Year’s with very
little fanfare. When Deb found out,
she was determined to make their
61st a day they would not forget.
Jean “Jeanie” Schwinne came to The Laurels of Worthington on January
13, 2012, after a 6-week stay at a nearby rehabilitation hospital. After
multiple surgeries and many stays in a variety of health care settings,
Ms. Schwinne felt like she was moving backward instead of getting better.
She was skeptical about trying yet another facility—especially since many
places saw her as a challenge. Standing 47 inches tall, Ms. Schwinne is
an Achondroplasia Dwarf.
Deb helped Leora get ready for
this special event by assisting her
with her wardrobe and hair. She also
made sure that Stanley had a nice
pressed shirt picked out and ready.
As they had dinner on New Year’s
Eve, Deb presented the lovely couple
with a cake and sparkling wine to
commemorate the occasion. The
evening was sealed with a kiss and a
promise of many more anniversaries
to come.
The Bainters were both very
appreciative of the time and effort
that Deb put into planning the
evening. When asked about her
thoughts on the evening, Leora
responded, “She did a great job and
went all out …it meant the world to
us.” Special thanks go to Deb for
exemplifying The Laurel Way.
Stanley and Leora Bainter share an
anniversary toast.
6
When Jeanie arrived at The Laurels of Worthington, she was not able
to walk or use the bathroom independently. She wasn’t quite sure what
an SNF could do for her that a
rehabilitation hospital, known
for success stories, could
NOT do. Then Schwinne was
introduced to her Physical
Therapist Assistant, Tami
Ratcliff. In her first week of
therapy, Tami introduced Jeanie
to the NU-Step, something that
previous therapists discouraged
due to her size and injury.
Schwinne was beyond
elated when Tami not only
encouraged her, but also
believed in her. “It’s always WE
can do this, not YOU,” says
Schwinne. Ratcliff made the
NU-Step work for Jeanie by
placing a block under her right
Jeanie Schwinne and Tami Ratcliff celebrate
Ms. Schwinne’s progress at The Laurels
foot to allow her to reach the
of Worthington.
pedal, and then strapping her
right foot to the pedal with a
theraband to keep it in place. This was the first time Jeanie used a piece
of equipment after her surgery. Schwinne says, “Tami is a wonder worker.
Not just what she is capable of doing for her Guests, but her attitude
as well.”
Schwinne saw improvements in the first few weeks of arriving
at The Laurels of Worthington. Her overall strength has dramatically
increased and she has walked more than 70 feet with her walker,
something she couldn’t do at the rehabilitation hospital. Her general
impression of an SNF has changed drastically. “I felt I was being kicked
to the curb when I was discharged from the rehabilitation hospital to
The Laurels of Worthington. I am thoroughly impressed that the BETTER
therapy has been received here!”
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N
The Art of Caring
Volunteer Patricia DeSandro
entered The Laurels of Toledo
as a Guest in December 2010
and decided not
to leave.
st benefiting
a pancake breakfa
rink prepare for
idb
He
rry
Ha
d
Jamie Maley an
The United Way.
That’s a Lot of Flapjacks!
The Laurels of Steubenville held a Pancake Breakfast on February 5th
to raise money for The United Way of Jefferson County. Attendees were
treated to homemade pancakes (made to order), sausage, fruit cups, coffee
and juice prepared by Dietary Director Jamie Maley and Head Chef Harry
Heidbrink. The two flipped enough pancakes to serve more than 300
community members as well as assisting Staff and Volunteers. The event
was a huge success, raising $2000 through the $5/person breakfast and
50/50 raffle. In fact, it was so successful that The Laurels of Steubenville
has been asked to host a similar event to benefit the Jefferson County
Humane Society this summer. The facility will also host a breakfast
meeting for the Jefferson County Job and Family Services. Kudos to the
Associates at The Laurels of Steubenville for forging such tight ties with
their local community.
A Celebration of Lights
The Laurels of Hillsboro held its inaugural Celebration of Lights event
on December 1, 2011. Members of the community and local businesses
were invited to purchase Christmas trees to honor the memories of
influential people in their lives. The Celebration will become an annual
outreach representing our commitment to families, Guests and the local
community. The Laurels of Hillsboro sold 28 trees and raised $1,000 for
the Highland District Hospital Foundation through this highly successful
event. The Laurels of Hillsboro made special donations in memory of
Sheila Strain, a past DON who died of cancer in 2008, and Dan Finnerty,
VP of Construction/Property Management at Laurel Health Care. Money
raised in this event will serve the people of Highland County with stateof-the-art equipment, preventative services, and education through
community health fairs.
After recovering
from knee surgery
with The Laurels
of Toledo Rehab
Team, DeSandro,
an artist, decided
to come back
as a volunteer
art teacher. The
Wednesday
Patricia DeS
morning art
an
Guests in to dro puts
uc
classes started
creative side h with their
.
with a simple
papier mache project for
Mardi Gras and culminated
with a Christmas pageant complete
with sets, props and costumes
made by Guests. In between,
the residents learned to use
watercolors and other painting
techniques. They even painted the
activity room windows to look like
stained glass.
Patricia enjoys the challenge
of changing the residents’ thoughts
of “I can’t” to “I will.” Throughout
the year, the classes have attracted
a bigger group each week.
“The residents ask and Patricia
finds a way to make it happen,”
Activity Director Patty Miller
states. “Patricia is a great teacher
and since she has started with
us, we’ve all developed our
artistic talents.”
This year the class will make
Sandscapes and prepare for a big
wedding reception in April.
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N 7
W H O ,
W H A T,
W H E R E ,
W H E N A N D H O W
Spirit News
Fast Times at
The Laurels of
Shane Hill
Guests and Associates at The Laurels of
Shane Hill were delighted to welcome
NASCAR Sprint Cup Champion Tony
Stewart this past December. Mr. Stewart
came
to the
Rockford,
Ohio
facility
to visit
his close
friend,
Guest
Gene
Barna.
Laurels of Chatham Launches
Expansion Project
The Laurels of Chatham broke ground for the expansion and renovation
of its Physical Therapy Department during a ceremony held in January at
the facility in Pittsboro.
The project will include 629 square feet of new space and 1,014 square
feet of renovated space that will house the physical, occupational and
speech therapy services. The project includes a therapy gym and kitchen,
in addition to meeting and storage areas.
“We are pleased to be able to offer a new location for our quality
therapy services to our guests at The Laurels,” said John Jarrell, facility
Administrator. Chatham anticipates an early summer completion of
the project.
Catch the Spirit
To help make The Laurel Spirit
truly valuable for every Laurel
Associate, we want your input.
If you have ideas for stories, features
or photos, let us hear from you!
Do you know someone who
exemplifies The Laurel Way of
Caring? Please submit your ideas
to your Administrator, who will
pass them on to The Laurel Spirit
editor,
Brent
Tippie.
it
Spir
rel
The L au
COMP
SSO
ANY A
C I AT E
PUBLI
CAT I O
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Celebrati
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A LT
EL HE
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• WINTER
VOL. 13
2012
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8
Chamber of Commerce Executive Cindy Poindexter, legislative candidate Cathy Wright,
Pittsboro Mayor Randolph Voller, and Laurel Health Care Associates gather to celebrate
Chatham’s ground breaking.
t
Statemen
Mission
y
g a Legac
“Creatin
ding
by Excee
s
the Need
ctations
and Expe
Serve,
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of Th
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while Em
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l
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Legacy
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1
Message
2
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Focus On.
3
Reflections
4
nks
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Words of
5
Spirit!
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6–7 Tha
8
s
Spirit New
Guest Leola Allmond turned
106 years old on January 20,
2012. The Laurels of University
Park Activity Department threw
a huge birthday party in her
honor, and her family attended
and crowned her with a flashing
feather tiara!
RN Ross Wordard put his
auctioneer skills to the test this
January during a penny auction
at The Laurels of Coldwater that
delighted Guests. Guests bid on
CDs, DVDs, a collection of
Wizard of Oz memorabilia,
body wash, puzzles, and even
Inez Smith, activities assistant.
T H E L A U R E L W AY O F C A R I N G C O M E S F R O M W I T H I N