View IIHT`s Master Franchise Proposal

TECHNOLOGIES
IIHT Franchise Proposal
TABLE OF CONTENTS
PARTICULARS
INDIAN INSTITUTE OF HARDWARE TECHNOLOGY (IIHT)
OBJECTIVE OF PROPOSAL
IIHT HIGHLIGHTS
IIHT TECHNOLOGIES
WHY IIHT
SKILLED TRAINING IN KEY TECHNOLOGIES
IIHT A SYSTEMS ORIENTED COMPANY DRIVEN BY PROCESSES
LEARNING SERVICES GROUP
COURSE DEVELOPMENT
CURRICULUM DEVELOPMENT
TRAINING MANAGEMENT SYSTEM
ONLINE EXAMINATION PROCESS
ASSESSMENT MANAGEMENT SYSTEM
ASSIGNMENT PROCESS
ASSIGNMENT WRITING PROCESS
STUDENT MANAGEMENT SYSTEM-OUR ERP
HOW IIHT DESIGNS AND CONDUCTS TEACHER TRAINING
IIHT CERTIFIED TRAINER
FEED BACK SYSTEM & T3 CERTIFICATION
PROGRAMS@ IIHT
OUR ENTERPRISE LEARNING SOLUTIONS
ELS MANAGED PROGRAMS
ELS DELIVERY METHODS
PROOF OF QUALITY
COURSE PACKAGING
ENABLING PARTNERS WITH OWNED RESOURCES
ITS ‘WIN-WIN’ WITH IIHT
SALIENT FEATURES
NURTURING THE YOUNG TO TAKE ON THE WORLD
IIHT TEAM & THE ADVISORY PANEL
SIGNIFICANCE OF IIHT ’S EXPERTISE
VALUE ADDITIONS @ IIHT
ROLES & RESPONSIBILITIES
BENEFIT OF TIE-UP WITH IIHT
JOB PROFILES FOR STUDENTS THROUGH IT IMS PROGRAMS WITH IIHT
CENTER SETUP PROCESS
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INDIAN INSTITUTE OF HARDWARE
TECHNOLOGY (IIHT)
IIHT is amongst Asia's top IT training organizations. It was started in the year 1993 and has been
expanding in India and abroad since then.
The goodwill is because of the vision IIHT carried, to remain relevant to IT industry by providing
skilled man power mapped to job specific positions in IT industry in the areas of IT Infrastructure
Management, application development, IT security and Cloud computing, Mobile computing, Big
data management and data analytics and data center architecture and automation etc.
IIHT’s outcome based education system helps a student to be a proactive technology expert
besides obtaining skills mapped to specific job roles in IT. This is an unique differentiator in the
job market and projects IIHT apart from the competition.
Long term Partnership with organizations like Apple, IBM, HP, Sun Micro System, Oracle, VMware,
Citrix, Cisco, Microsoft, SCO, Redhat, Suse, Novel, Cloudera and Symantec, contributed immensely
to our exposure to technologies at enterprise levels.
Over the years, IIHT has perfected its course and content development, delivery systems and
quality process, T3, TMS(Training Management System), AMS (Assessment Management System)
etc. The IIHT certified trainers travel across the globe for training on the latest advancements in
technology or to delivery hands-on experience on the upgrade in an existing technology.
IIHT owns an unique Virtual cloud data center and provides ‘Learning-as-a-Service’ training on
the cloud. It will eliminate the need for large and complex infrastructure, making learning simple
and affordable and enable participants to get an easy access to learn, manage and build cloud
anywhere, anytime with any kind of computing device. This service supports IIHT centers across
the world simultaneous learning of 20,000 individuals with decreased cost, available on
subscription, pay only on use, individually customizable for any IT learning environment.
Empower with skills to remove insecurity and
instill confidence among the youth
Seeing a world of competence, skills and
prosperity through meaningful training and
learning
Vision
To see a world free from unemployment and
ensure fruitful engagement
To offer world class IT education and training
with cutting edge technology infrastructure
across the globe and to foster a million IT IMS
professional in the next 3 years
1
Mission
Objectives Of Proposal
By leveraging on the expertise in training more than 10,50,000 students in its past 20+
years of existence across India through more than 200+ training centers and also the
employees of 1200 Corporate clients on Induction training, Lateral training and niche
programs customised to the requirements of each organisation, IIHT offers a solution to
improve the employability of Students and equip the unemployed youth , Students and
Academic Institutions, Employees working in Enterprises on Role based IT job specific
programs.
IIHT being an education and services organization fits into this role of developing
programs relevant to ICT requirements. Students across the world benefit from IIHT’s
experience in delivering IT skills which in most of the cases across the world is found to
be inadequate to readily deploy and manage the services as mandated by the
employers/global ITSM standards.
IIHT’s technology/job specific programs are built to offer Academic programs, Skill
based programs, and Customised programs to the students who would be trained,
Qualified and certified to design , develop and administer large scale IT IMS projects.
The Broad Objectives Of Proposal
 To offer World class IT IMS
programs offered by IIHT.
 Quality assurance, Upgradation,
Training Management System of
programs by IIHT.Business
partner to set up a state of the art
training center. IIHT to work
closely with IT Industry to
maintain the contents of the above
programs to deliver employable IT
skills to students.
 IIHT to transfer the technology of
delivering the programs, Provide
assistance in recruiting
experienced professionals &
trainers, deliver Enterprise
programs and to train Govt
sponsored candidates on
Academic & skill courses.
2
IIHT HIGHLIGHTS
IIHT's PATH TO SUCCESS
IIHT IN A GIST
Founded in 1993
Core Business – IMS Education & Training
No. 1 IMS Education and Training organization in India
Presence in over 20 countries with Corporate office in Bangalore
11 Regional Offices in India and 4 outside
WOFE in China and 100% Subsidiary in South Africa
Trained more than a million students
BCCL, Times of India group is one of the stake holders
20 Years of experience in IT IMS related training
IIHT’s Domain Expertise
Delivered 500 millions of man hours of training
Over 4000 Instructoreon cutting edge technologies
Conducted over 1 million man hours of Corporate Training
Developed high quality content on various Technologies and Skills
Conducted regular TTT programs
6000+ employees in India
Nearly 200 training centers across India
3
IIHT TECHNOLOGIES
IIHT has more than 200+ centers in India and presence in more than 20 countries
worldwide. IIHT Technologies manages the overseas operations of IIHT (India). IIHT
Technologies offers unparalleled training solutions through each of its franchises across
the world. The company is dedicated to providing enriched training solutions to
Educational institutions and individuals that enable lifelong learning. It has
demonstrated high rate of success in countries such as China, Angola, Sri Lanka,
Mauritius, Liberia, Togo, Nigeria, Ivory Coast, Mozambique and Turkey, to name a few
among over 20 countries.
IIHT TECHNOLOGIES ORGANOGRAM
Professional and scientific approach to business will be elucidated by defining the
structure and functions of IIHT divisions. The flow of IIHT's organization chart explains
it all.
President
Regional ManagerWest & Southern
Africa
Regional ManagerEast & Central
Africa
Regional ManagerMiddle East &
North Africa
Regional ManagerRest of world
Finance
Head
Academic
Head
BDM-1
BDM-1
BDM-1
BDM-1
Finance
Executive
Technical
Head
BDM-2
BDM-2
BDM-2
BDM-2
Operations
Executive
TMS & QA
Head
Technical
Manager
Technical
Manager
Technical
Manager
Technical
Manager
Admin
Executive
ManagerAlliances
TMS/ERP/
E-Learning/
QAExecutives
TMS/ERP/
E-Learning/
QAExecutives
TMS/ERP/
E-Learning/
QAExecutives
TMS/ERP/
E-Learning/
QAExecutives
Logestics
Executive
Manager
Operations
Academic
Alliances
Executives
Academic
Alliances
Executives
Academic
Alliances
Executives
Academic
Alliances
Executives
HR
Executive
Manager
Key Accounts
Enterprise
Programs
Executives
Enterprise
Programs
Executives
Enterprise
Programs
Executives
Enterprise
Programs
Executives
Placement
Executive
Manager
Digital MKTG
4
Why IIHT
IIHT has verticals (independent departments) headed by business heads with vast industry
experience. Business development, strategic alliance management, facility and support
management, core technical team, course development, relationship management, quality
control, creative and market research, placement and consultancy, HR and finance, corporate
training and IIHT global services, employ world class resources to deliver the best solutions.
Skills based on Modernized Technology
The industry is always in need of skilled professionals to harness the changing technology, so
that their skills are at par with current technologies. Hence, professionals need hands on
training skills.
Training de-skilled
The training is process driven with proper instructor manuals and training aids. There are
student and instructor manuals, ready reckoners and slide presentations to keep the trainer
focused on the subject. Lab exercises, mock tests and quizzes are well defined and simplified.
IIHT, with the help of its principal IT companies has been able to master a delivery mechanism
that is independent of the trainers. Hence it has become possible to achieve high standards
and uniformity in the quality of education imparted across all the centers.
Comprehensive content
With an experience of more than a decade, IIHT has attained an enviable deal of dexterity in
developing simplified, clear, systematic and comprehensive course content to match ready
reckoners, slides and other audio visual aids. The quality of courseware in terms of look and
content is the best that is available in the industry. Provision is made to add all updates as and
when required.
Industry recognized faculty
IIHT has a core technical team which comprises global certified trainers who are highly rated.
 20 Years of experience in training and education
 Delivered 500 millions of man hours of training
 Over 4000 trainers on cutting edge technologies
 Conducted over 1 million man hours of Corporate training
 Developed Large content on various technologies and skills
 Conducts regular TTT programs
 6000+ employees in India
The instructors at IIHT invariably get certified by the IT principals before induction. Regular
quality audit is conducted on all aspects of training including instruction. Faculty skill
development is a continuous process at IIHT's centers.
5
Why IIHT
Online examination
Thomson Prometric and VUE are two worldwide examining bodies that conduct online
testing for all international certifications. Once a Prometric or VUE testing center is set
up at an IIHT center, students can register for the exam (such as Cisco's CCNA) on a day
and time of his/her choice and appear for the exam. The examinee gets a unique ID
number once he/she registers. At his/her pre appointed time, the student can log on for
the exam using the ID number. An objective type question paper is downloaded from the
exam site and the same appears on the screen. The student can key-in the answers. At the
end of the allotted time period, the system stops accepting the answers and the answers
have to be uploaded to the exam site. The results of the exam appear as a printout,
through the printer attached to the system. If the candidate passes the exam, the results
are communicated to the Certifying IT Company (for example Cisco issues the CCNA
Certificate to the candidate). Thus the student can appear for any international
certification exam through these testing centers and obtain a global certification from
any of the IT majors.
Assessment Management System is a similar online testing application exclusively
available to the students at IIHT centers, through which a student can get his/her IIHT
certificate.
IIHT’s Approach :
 IIHT offers industry relevant courses, world-class courseware and training
methodologies which are tried and tested. The students are taught the latest
technology advancements in the industry. This is coupled with hands-on lab sessions
where in the students are faced with simulations of live situations that may arise on a
day to day level in organizations. This equips the students to proactively act to
situations and implement the best possible solution befitting the situation.
 Courses mapped to Job specific skills
 Customize courses to the local needs
 Operate in hub and spoke model
 Deploy Indian teachers
 Offer complete delivery wherever necessary
 Teaching in English irrespective of the native language (ETIT)
 Courseware in English while training PPTs are bilingual
 Interpreters are used initially and relieved gradually once the Indian teachers take
over completely
 Teaching English made part of curriculum in non-native countries
 Tied up with Indian/global/local universities to comprehensive IT education
 Tie-up with local universities or education departments for co-certification
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SKILLED TRAINING
IN KEY TECHNOLOGIES
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Desktop Support
Network Management
Server Management
Storage & Backup
Disaster recovery & Business continuity Management
Database Management
Data Mining and Business Intelligence
Data Centre design and management
Virtual Computing
Data Centre Automation and Management
Big Data
Cloud Computing–IAAS, PAAS, SAAS
Wireless Computing
Telecommunication and Unified Communication
Application Management
IT Security Management
Remote Infrastructure Management
ITSM
Software Testing
Microsoft Gold Certified Partner
Largest Training Partner for Red Hat
Exclusive Training Partner for Symantec
Partners of CITRIX, NETAPPS, EMC2
Partner of NTTF to offer Mechanical and Mechatronics courses
Partner of Catering college to offer courses on hotel management and catering
Partner of the Friedman group for retail training and consultancy
7
IIHT A Systems Oriented
Company Driven By Processes
peer-peer
instruction
teacherled
instruction
essential
development
project based
learning
Blended
Learning
global
connections
tech
integration
virtual
learning
platforms
community
based
learning
ERP (Enterprise Resource Planning)
Integrating the data and processes of IIHT into a single system which includes:
 Consolidating business information
 Day-to-day work at your fingertips
 Detailed summarized view of product sales
 Full access to IIHT ERP business for ad-hoc information and transaction drill-down
TMS (Training Management System)
User-friendly web-based solution for efficient training with training needs structured
inline to international standards. This system includes:
 Monitoring student performance, batch schedule, quality of training
 Tracking student attendance and progress
AMS (Assessment Management System)
Online system enabling customized, direction-oriented, simple examination
procedures aimed at increasing Student comfort level with following concerns:
 Lesser turnaround time
 Minimized human intervention
 Reduction in percentage human errors
 Minimal software requirements
8
Learning Services Group
Instruction Design
Learner centred approach to implement effective learning, where each instruction component
is governed by learning outcomes (obtained by thorough analysis of learner’s need)
Pedagogy
To provide intellectual pabulum to the learner IIHT follows Blooms taxonomy and ADDIE model
BloomsTaxonomy
ADDIEModel
E-learning
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Course Development
Macro level outline by Expert Panel
Comprising Sr. Technocrats with 15 or more
years of experience
Tabel of Contents(TOC)
Prepared by SME &
Consultant
No
Satisfactory TOC
10
Curriculum Development
Philosophy:
The main philosophy behind developing any course at IIHT is to impart skills mapped to
ICT industry requirement and employability.
History of IIHT’s course & curriculum development
1. IHT upon its incorporation in 1993 began its operations by joining DOE (Department
of Electronics), Government of India to develop technicians and engineering courses and
hardware and networking.
2. IHT was the first organization in 1997 to start an elaborate course in enterprise unix
jointly with SCO (A Unix leader at that time)
3. IHT in 1997 developed two very popular comprehensive courses PC+ Network and GNet Pro (Global networking professional) on System Integration & Administration and
Networking Administration & Management. In fact imitates of such courses were
introduced by various institutes (Eg: NIIT started Global Network Plus in 2008).
4. Curriculum was upgraded every quarterly on auto mode at the same pace of the
industry
4(A).IIHT signed up and was associated with MNCs like Apple, CompTIA, Novell, SCO,
Caldera, Suse, Microsoft, Sun Micro syetms, Oracle, HP, CISCO, IBM, Symantec, NetApp,
Citrix, VMware, Cloud Era, Veritas, EMC2 and Redhat
5. When industry mulled on outsourcing infrastructure management services to
countries like India, IIHT coined the word IMS anywhere in the world by pioneering a full
fledged end to end skill course in IMS.
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Course & curriculum always decide the acceptability
by the industry and the individual student
In general & in particular to the content of today’s IT scenario, the industry (employer)
expects the following from the prospective employee;
Skills to include:
Technical Skills
b.Language (English) skills
c.Communication Skills
d.Team Playing
Skills on current technologies
Hands on skills
Deep skills
Pre-requisite qualification (Diploma or Degree) to accompany the skills
Job / Technology specific skills
Thus it is as early as in 1997, IIHT first developed a comprehensive program on PC+
Network and G Net Pro on Systems Administration, integration and networking.
The process of developing Course & curriculum at IIHT
 We have technical panel comprising of internal SMEs and industry technology
experts.
 The panel along with members of CEC meets once every quarter to review and
discuss on various technologies and products.
 The panel indicates the course requirements.
 The core tech teams at IIHT assigns course outline and is placed before the panel.
 Panel passes its observations and opinions on the outline.
 Based on it the core technical team designs detailed curriculum.
 This curriculum after the final approval of the panel is sent to HR & Hiring Managers
of the IT organizations to map to the job specific roles.
 It is always ensured that each module is mapped to an independent skill.
 After this it is sent to accreditation agency for credit evaluation.
 Different modules are assembled to build an appropriate course to fit a job role in the
industry.
 In addition to the modules as mentioned in Clause 10, additional expertise on issuing
integrating tools and technologies is also being included. This ensures that IIHT pass
out has additional knowledge and skills to have an edge over others.
 Internship at the end of course ensures sufficient on job training to the student.
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Training Management System
 IIHT has perfected the art of delivering & assessing IT Programs for a range of students,
whether the students are Fresh Graduates, or Experienced Corporate employees or current
students in Academic institutions by implementing a TMS-Training Management System in
its centers which is monitored by a dedicated team of executives from IIHT Corporate office.
The TMS captures data of each student from the ERP SMS and creates a personalized
account for every student.
 Each student is provided a log in id and password to log on to the IIHT TMS
 The student can view the entire break up of the course in terms of total number of sessions,
topics & duration of each session, likely dates for Quiz, tests, Module end exams,
assignments, projects.
 The students can download the softcopy of the courseware for the current module in
progress/the next module as per the schedule.
 The students can also have a weekly class schedule, trainer, pre requisite self learning for
attending the classes.
 The students would be attending a 15 minutes Quiz corresponding to the just concluded
topics through the TMS.
 The students would receive assignment alerts, and can submit the completed assignments
through TMS by uploading the same by logging in.
 The performance of the students, their attendance would be sent by SMS/Email to
parents/Guardian periodically.
 The students could send feed back forms regarding the week’s sessions, infrastructure,
trainer etc through the TMS to IIHT Corporate office TMS monitoring team.
 TMS provides inputs for the Grades of final certification including weighted average of Quiz,
Assignments, Tests, Modular exams, Project, Final exam.
 TMS qualifies the students eligibility for Internship & placements and maintains records.
 TMS is a great asset for trainers too because each trainer can download the Instructor
Manuals, teaching aids, Lab manuals, scenarios, simulators, videos, assignments, project
related details and enrich the learning experience of their students.
 TMS makes it mandatory for each trainer to develop themselves by learning new
technologies every semester and publish papers, conduct web based seminars for other
trainers on the emerging technologies.
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Training Management System
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Training Management System
15
Online Examination Process
IIHT’s Online Examination Process through the Assessment Management System
(AMS)
With an aim to make the assessment process easier for our students as well as our
partners, we at IIHT are proposing to migrate to an online assessment management
system. This system would enable make the entire examination process simple,
direction-oriented, standardized and provide our students a good level of comfort when
it comes to navigation and test-taking.
The immediate benefits of adopting such an examination mechanism is:
 Lesser turnaround time
 Minimized human intervention
 Reduction in percentage human errors
 Minimal software requirements
 Upgrade of question database is less complicated
Examination Guidelines
Every semester examination will be devised as per the examination guidelines listed
below. Any modifications or specifications will be informed well in advance.
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One examination for all the technologies in a semester
50 questions per examination from the different technologies of a semester
60 minutes per examination
40% Pass cut-off
No individual subject pass criteria
Grades
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Online Examination Process
 Centers send the indent through ERP to Examination Team. The Examination team verifies
the information and approves the Indent based on the criteria of fee due who are eligible to
appear for the examination.
 Dates for exams will be provided by the examination department. Examinations will be
scheduled only for those students who are approved by the Examination Team.
 Login ID and password to answer the online examination will be provided at least one day
prior to the date of examination. Examination will be open for 1 week. Centers can
schedule the batches for examinations accordingly. If the Students are absent for the exam
once scheduled will be marked as Absent and they will be losing their 1st Attempt which is
of no cost.
 Students who take up the online examination for Semester 1 will use the same login
credentials to answer the remaining semester examinations i.e. semester 2, semester 3,
semester 4. Hence, no fresh login ids will be issued every time. The centers need to
maintain the database of login ids carefully.
 If for any reason the login credentials of any student is not working then this should be
reported to the examination department in Corporate Office immediately. If it is reported
after the last date of the examinations, then no support will be provided.
 Maximum of 4 attempts per semester examination
 The marks sheets can be obtained from a login ID provided to the center-head on the
examination website. The results will be available in this login id as soon as the student
submits his answer paper. The center-head will be able to take a printout of the marks sheet
once the examination is completed.
 Students who have cleared all the semester exams will get Certificate from Corporate
Office, at the end of the Course.
Process involved in taking the examination
Once you obtain the Login IDs and passwords, follow this procedure to answer your
examinations
 Type www.iihtonline.com/amspremium in the address bar of your browser. The browser
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needs to be IE
Choose Participant login
Type in your login details
Once you are logged in, your homepage will display the tests which have been assigned.
Click on the Take test button to start the test
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Assessment Management System
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Assignment Process
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Assignment Writing Process
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ERP SMS - Student Management System
IIHT has developed a comprehensive SMS (Student Management System) which
manages the entire development cycle of a student, right from the
 Source of enquiry,
 Age, Educational qualification, Family income
 Preferred program, Goal & Objective of pursuing the course
 Choice of timing, Duration, Fee, instalment details, status of courseware issued
 Attendance, performance in class tests/Quiz/Modular exams
 Personality Development sessions
 Performance in Mock Interviews/In house technical interviews
 Interviews/Internship/Placement updates
 So that IIHT can monitor the development and performance of the student
throughout his engagement with IIHT Center.
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Student Management System
-our ERP
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How IIHT Designs and conducts teacher training
strategies and training programs
A popular quote by a wise man says, “One Good trainer is more valuable than 100 books”.
It is imperative for any trainers to transfer their knowledge effectively to the
participants.
This requires technical skills, presentation skills, patience, understanding different
students’ abilities, evaluation skills etc.
Any two Trainers, invariably are not equal.
But all participants expect high level of professional training from any trainer
irrespective of their experience level.
We at IIHT understand the expectations of students and have developed our own unique
T3 to overcome these challenges.
In IIHT parlance, “T3” implies, “ Train the trainer” program.
Pre-screening: Trainers are screened first for their competency and fundamental skills,
concepts and pre requisites before attending the training program.
This is essential to maintain understanding levels among participating trainers.
Customised Programs: Depending on the skill gap, customized training programs are
designed for the participating trainers. To ensure most effective training, SMEs (Subject
Matter Experts) deliver the training for each technology.
De-skilling: The most important aspect is to ‘De-skill’ the trainer so that irrespective of
any trainer, the Quality of training delivery should be uniform across the center.
Orientation on Training skills: apart from imbibing technical skills, the participants are
trained on all aspects of training delivery
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How to use manuals.
How to use Powerpoint presentations.
How to deliver lab exercises interestingly.
How to guide the students on developing assignments.
How to conceive and complete projects.
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IIHT Certified Trainer
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Feed Back System & T3 Certification
Orientation on Student development:
 Encouraging students to be more interactive.
 Motivating students to perform well in internal exams/tests.
 Developing students to conduct technical seminars
 Guiding students to present technical papers.
Feed Back system: At IIHT we firmly believe that, “ If we cannot measure something, we
would not be able to improve it”. So, as a Golden rule, we consciously follow the practice
of
First day feed back: to check whether the expectation level of student is met by the
trainer.
Mid session feed back: to find out the student’s opinion about courseware , the lab
equipments etc.
Over all Feed back: to measure the effectiveness of training delivery on all parameters.
Based on each feed back, the trainer is instructed to inculcate required correction and
deliver accordingly.
T3 Certification: Trainers need to deliver presentations to the panel before they are
allowed to train students.
Panel members involve in making the session lively and interactive by coming up with
Frequently Asked Questions to check the concepts of the participating trainers and their
confidence in subject. All trainers are required to attend and pass IIHT certification exam
before they are certified to train the students.
T3 Training Calendar: Based on the program schedule, availability of trainers,
recruited new hires, infrastructure availability, T3 can be conducted full time or for a
couple of hours every day as an on going program.
Process and Training methodology: by following IIHT’s unique training methodology
and “ hands on ‘ training process, the trainer leads the training by explaining the concepts
point by point from the powerpoint presentations displayed from the LCD projector.
IIHT understands that, Students retain only 50% of the session if they just listen to the
trainer. But all students retain 100% if each one practically complete the lab exercises
step by step immediately after the theory classes. So, at IIHT, the trainer goes on to
demonstrate the practical procedure by connecting the servers or routers and completes
step by step method of training. The students are immediately required to practice the
same steps in their PC’s for effectively understanding the concept and gaining the much
needed confidence to handle real time challenges on the job.
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Programs@ IIHT
Academic
Skill
Segment
Enterprise
Three major segments
Cater to different target
audience
Skill Segment
IIHT Certified Cloud Expert
IIHT Certified Cloud SaaS Developer
IIHT Certified Wintel Desktop & Applications Support Specialist
IIHT Certified Network Professional
IIHT Certified System Administrator
IIHT Certified Mail Server Administrator
IIHT Certified Security Administrator
IIHT Certified Mobile Computing Specialist
IIHT Big Data Administrator
IIHT Certified Storage Administrator
IIHT Certified Telecom Professional
Academic Segment
Bsc IT IMS * M.Sc in I.T IMS * MBA in I.T
BSc in Software Development
Diploma in Systems & Networking
Diploma in IMS for Graduates
Enterprise Segment
TECHNOLOGY TRAINING
Big Data
Cloud Computing
Cybersecurity
Data Center
Data Storage
Databases
Mobile App Development
Networking and Wireless
Virtualization
Programming
PRODUCT TRAINING
Avaya
Cisco
Citrix
HP
IBM
Juniper
Microsoft
Oracle
Red Hat
Vmware
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POPULAR PROGRAMS
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Our Enterprise Learning Solutions
Leader in India for Corporate Education Solutions
The largest privately held provider of training, enterprise learning services, and cloud
solutions for information technology (IT) and business professionals.
 #1 market share for IMS training
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 One of the top Microsoft learning partners
 Guaranteed quality, managed by a comprehensive evaluation system MTM ( Metrics
that Matter)
 Certified Trainers
 Global standard Training Delivery
 Wide range of Training Delivery methods
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Classroom
Onsite
Virtual classroom
Self paced e- learning.
 World class CRM
 Best account management practice and measurement metrics
27
ELS Managed Programs
Flexible, Scalable Training Solutions
Our managed programs are designed to be both flexible and scalable, providing you with
an optimal and worry-free training solution regardless of whether you're training a local
or a distributed workforce. When you partner with us to develop a program, you will
notice four qualities that set us apart from other training companies.
Tailored Solutions
Just as your business is unique, your training needs likely are also unique. That's why we
will work with you to rapidly and cost-effectively tailor courses or the entire training
program to meet your needs. With an award-winning team of courseware development
professionals, we have the ability to produce a cost-effective and high-quality training
program in a short amount of time.
Training Experts
We employ the very best sales engineers, instructors, and program managers to ensure
your training program meets your goals and runs smoothly.
Sales Engineers
When designing a solution, our sales engineers work with you to pinpoint the training
you need-and, as importantly, the training you don't-to help you quickly create a targeted
solution that is cost-effective and meets your time constraints.
Instructors
Many companies claim to have expert instructors. But none of them employs the
rigorous screening and training processes we do to ensure ours are the very best. More
than just teachers, our instructors are subject matter experts with real-world experience
who teach practical skills that students can apply to their jobs quickly.
Program Managers
Our experienced program managers act as your single point of contact during program
rollout, providing required IIHT resources, project status updates, and verification that
all deliverables meet our rigorous quality-control standards.
Blended-Learning Options
Dispersed staff, time constraints, and budget concerns mean you need options when it
comes to training delivery. Fortunately, our premium content and expert instruction can
be delivered through our classrooms, at your company, on the web, and on CD. We can
help you choose the blend of delivery methods that's right for you.
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ELS Delivery Methods
Choice and convenience unmatched by any other training provider
You and your team members need skills and you need them now. We deliver our
premium content and expert instruction through our classrooms, at your company, over
the Internet, and on CD, enabling you and your team to gain the skills you need where,
when, and how you want them.
Choose the delivery method that matches your training goals, learning style, and budget,
or talk to one of our training advisors about a tailored, blended learning solution.
Classroom Learning
Get face-to-face instruction, hands-on labs, and superior content for results-oriented
training in more than 200 locations in India. We have more than 200 instructors in India,
drawing upon their vast experience to teach you key concepts and practical skills you can
apply as soon as you or your team members return to work..
On-Site Learning
Receive expert instruction and tailored curriculum delivered to your facility or the
location of your choice. Save time and money by training a small or large group with our
private On-Site delivery method.
Virtual Classroom e-Learning
Get live, online, instructor-led training at your desktop or wherever your Internet
connection allows you to go. Choose from our Virtual Classroom e-Learning courses to
gain the skills you need, benefit from real-time instructor and peer interaction, and save
time and money with this option that enables you to train without traveling.
Self-Paced e-Learning
Prefer to train at your own pace? Get our superior content on CD or over the Internet.
Whether used as a stand-alone course or part of a blended learning program, our awardwinning Self-Paced e-Learning format includes hundreds of titles designed to support
your skills-building goals.
Classroom Learning
Our expert instructors, superior content, and relevant hands-on labs provide excellent
face-to-face training that gets results in more than 200 locations across India.
In our training centers, you'll find a comfortable, ready-to-learn atmosphere where
you'll receive expert instruction, interact with your peers, and gain the real-world skills
that matter.
29
ELS Delivery Methods
More than teachers, our instructors are among the world's premier IT and management
authorities, averaging more than 20 years of experience. They are highly sought-after
consultants who have worked with Fortune 500 companies worldwide. Our more than
700 instructors worldwide draw upon their vast experience to teach key concepts and
practical skills that can be applied as soon as you or your employees return to work.
On-Site Learning
Receive expert instruction and tailored curriculum delivered to your facility or the
location of your choice. Save time and money by training a small or large group with our
private On-Site Learning delivery method. Get everything you need for seamless On-Site
training:
Virtual Classroom e-Learning
Virtual Classroom e-Learning delivers live instructor-led training over the Internet.
You'll gain the skills you need and benefit from real-time instructor and peer interaction
from the convenience of your home, office, or wherever you have an Internet connection.
Our content combines exceptional courseware taught by our subject matter expert
instructors who bring their real-world and relevant experience to the classroom.
We've recently enhanced many of our popular Virtual Classroom e-Learning courses,
providing state-of-the-art audio for easier instructor and peer interaction and a more
engaging and enriching learning experience.
Self-Paced e-Learning
We provide the same superior content as in our instructor-led training delivered via the
Internet or on CD so you can learn at your own pace.
Our Self-Paced e-Learning format includes hundreds of titles designed to support your
learning initiatives by focusing on both interactivity and expert instruction. We
combined the knowledge of our subject matter experts with sophisticated development
tools and techniques to create interactive self-paced content that provides flexibility and
stretches your training dollars.
Worldwide Reach
IIHT has an international reach that few, if any, training companies can match. In addition
to our many worldwide training center locations, our multiple delivery methods,
including Virtual Classroom e-Learning, allow us to deliver high quality training
throughout the world.
30
Proof of Quality
EDUCATION PARTNERS
TIE UPS WITH LEADING UNIVERSTITIES
Sikkim Manipal University, (SMU) India
University of Wolverhampton, UK
Pearson Edexcel UK
United Methodist University, Liberia
Rotterdam Business School, Netherlands
Haudegbe North American University of Benin
31
Course Packaging
Good infrastructure and excellent learning environment
Industry relevant curriculum & job assured skills
THE SKILL FACTORY
Third Party Quality Control
Third party evaluation and authentication (certification)
Professional courses with academic value
Complement as well as supplement
academic courses
Deep skill development on each
technology
Curriculum as up market technology
The key concepts of IIHT packaging aid to many advantages for the
students and all courses follow student centric approach in packaging. This
ensure in acquisition and enhancement of many skills among IIHT
students, with deliverables such as:
 Technical Skills
 Soft Skills
 Communication skills
 Academic qualification (Optional)
 CRM (Customer Relationship Management)
 ITSM (Information Technology Service Management)
Structure based approach of IIHT is skill centred and has conceptualised
the following skill based analogy
Skills on Current
Technology
Skills Include
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Technical
English Fluency
Team Work
Presentation Skills
Deep Skills
Technologies/Job Specific Skills
Hands on Experience
Finishing School is a must for
cultivating employable skills
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Enabling Partners With Owned Resources
IIHT OWNED CLOUD
IIHT is a pioneer in providing Cloud solutions, HPC, Scale-out storage and in-place IT
infrastructure management solutions. With hunger for innovation and technology
savvyness we recently gave the world, the first "Virtual Data Centre" on Cloud, a
virtualized IT environment with the flexibility of in-place infrastructure and security.
How do our Students benefit from it?
Get Official Curriculum certified Lab infrastructure
Learning at your own pace anytime, anywhere using Internet
Learn in your own Virtual Data Centre
Create your own Learning Scenario, preserve & share it instantaneously
Access to wide set of hardware & software stacks for learning
Pay for only what you use
Use the knowledge bank to know the best solutions, or learn how the experts do it
Get experts advice in the community
Showcase your skills to the community with I-Topology
Earn Cloud credits if community uses your I-Topology
IIHT’s proprietary cloud fabric software built on 75+ man years of collective industry
experience
 I-Topology a patent pending component of cloud management fabric, gives you
complete control of your “Virtual Data Centre”
 Fabric built on Microsoft Hyper-V, System Centre Stack
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IIHT proudly presents its own cloud builton Technology that
powers “Learning-as-a-Service” Cloud
I - Topology
Internet
Web Server in
DMZ
Failover Database Servers
In Private Segment
Management
Console
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Its ‘win-win’ for Students with IIHT
 Most reputed and preferred brand in the IMS education and training industry among
students.
 A well known brand among the corporate as a premier IMS education and training
service provider.
 Totality of solutions made available in computer hardware and networking education
and training requirements.
 Complete technical and business know-how is readily made available to the partners
and individuals.
 Affiliations with most of the world IT leaders such as MICROSOFT, REDHAT, COMPTIA,
EDEXCEL, PROMETRIC, SMU etc.
 International certification courses at reasonable prices.
 A wide mix of courses in Enterprise I.T Security Administration, Enterprise Storage
Administration, Enterprise System & Network Administration, Cloud computing, Big
Data, Mobile Computing, Application Development, and complete IMS package. With
options of short term courses, Diplomas, Graduation and post graduation courses.
 Courses offered are cost effective suiting the existing markets and structured courses
for apt career in IT IMS.
 Excellent, comprehensive courseware coupled with blended learning solutions
exposing students to various sources of learning – including audio, video, hands on
and live simulations.
 A business model that is proven. Well structured programs for entry into IT industry.
 Perfect organizational hierarchy and time tested systems and processes to effectively
support the partners.
 Centralized and regionalized operations and support activities which are well
planned and executed.
 Effective training for partners and their employees. Continuous support throughout
the lifetime of partnership.
 Qualified Consultants (senior and successful professionals from the industry) on
advisory board that guides the company to achieve goals.
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SALIENT FEATURES!
 IIHT Technologies has developed programs, processes, business models and
resources to cater to global requirements.
 IIHT has made inroads into 25 countries of the developing markets.
 While focus is on IT, stress is to increase employability making individuals job ready!
 Works closely with Global IT leaders and enterprises to stay on foot.
 Pioneer and Unique Indian Company to offer comprehensive IMS program!
 Provides international accreditations from recognized bodies of examining and
certifying.
 Synchronizes with the industry by constant upgrading with new products and new
versions.
 Strong vision with regards to technologies.
 Significant expertise on enterprise technologies.
 Offers UG and PG academic programs and career programs for K-12 pass-outs to
professionals.
‘Knowing what you want is the first step
towards getting it’
- MAE WEST
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SEEKING PERFECTION
Year Company
Technology
1994
Dept of Electronics, GOI
‘E’ and ‘T’ Levels
1995
Apple
Mac OS & H/W
1996
Novel Inc.
Netware-CNE/CNA
1997
Microsoft
Windows NT MCSE
1998
SCO
Unix
1999
Sun Microsystems
Solaris
2000
HP
HP UX/NNM/OV
2001
Novel
Suse Linux
2002
IBM
AIX TIVOLI Websphere
2003
RedHat
RedHat Linux
2004
Oracle
DBA
2005
CISCO
Routing and Switching CCNA/CCNP/CCIE
2006
Symantec
Veritas Netbackup
2007
 NetApp
 SMU
Storage
BSCIMS
2008
Citrix
Virtualization–Desktop/Server
2009
EMC
Storage Admin
2010
Edexcel
HND/HNC
2011
VMWare
Server Virtualization
2012
Exin
ITIL/ITSM
2014
Cloud Era
Big Data
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NURTURING THE YOUNG
TO TAKE ON THE WORLD!
First overse as centre was started in Presence in
China in the year
25
2006
Corporate Office
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Countries
NURTURING THE YOUNG
TO TAKE ON THE WORLD!
Skill
Schools have
been initiated
in all of the
centres
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200
+
Centres in
India
OUR LEADERS
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IIHT TEAM &
THE ADVISORY PANEL
Keshava Raju - Group CEO,IIHT
Dr.Lakshmi – Group Head,
LSG
Madhava Raju – COO, IIHT
Srinivas Kishan – MD,
Software Projects
N. Murali Mohan - President,
IIHT Technologies
Sanjay – Director,
IMS Services
Shivajee Sharma – President,
IIHT Cloud Solutions
Mike Shah – Ex. Chairman
& MD, Digital India
Vivek – CSO
Shalini – GDO Head
Maruthi Gowda Ex. Diplomat, MEA, INDIA
Roy Chermana –Ex APAC
Head, HP Education
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Significance of IIHT’s expertise
Today the challenge is not ‘Unemployment”, it is actually “Unemployability” of the
youth, both educated and those who lack formal training. This is where IIHT can play a
crucial role. IIHT Career programs would be the bridge connecting the students with
the Industry, by equipping skills in IT and vocational programs leading to Future Proof
Careers, not mere jobs !
We at IIHT realise that ‘one size does not fit all”. Different countries have different
requirements. The target segment and available opportunities need to be assessed and
analysed so that a customised solutions can be offered. IIHT has the relevant expertise
because of the 2 decades of experience in India and also the domain knowledge gained
in Delivering such solutions in the African market successfully.
Our dedicated Operations and Delivery team would respond with effective solutions
and hand hold & guide students , right from the fundamentals, concepts and deliver
high quality Education & Training of IIHT Programs to ensure Professional quality
training in IIHT center Campus .
Why IIHT programs are most suitable for the students
IIHT is well entrenched in the Technology training space leveraging on the expertise
gained over the past 20 years of ICT training in the most competitive IT training market
in the world- India !
IIHT supports the IIHT center to become ‘Center of excellence’ in ICT training. The
courses are most suitable for students who aspire to become Trained, Qualified, and
Certified IT Professionals in the fast growing System Integration & Infrastructure
Management industry and also offer training to enterprises .
 Upgradations required for existing professionals to manage new technologies
in SW/NW/Telecom.
 Upgradations required for existing professionals to manage new IT
Infrastructure
 Training and updating Skill sets of informally trained employees in ICT/ Non
ICT industries, end users etc
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Value additions @ IIHT
IIHT has always
 Analysed the demand for specific job skills in African countries
 Designed & Developed comprehensive curriculum & programs to equip the skills
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relevant to the requirements of IT industry in African countries.
Effectively deliver the programs to participants with in depth curriculum on
extensive case studies in each vertical.
Measure the skills learnt by the participants by designing the curriculum based on
ADDIE.
Assess the real time skills by focusing on practical sessions.
Improve the learnability of the participants by the use of Objective type questions,
logical reasoning on each topic.
Orientation of curriculum on certification examination for each training programs
Thus IIHT acts as a bridge between unemployed youth and IT jobs.
IIHT programs would cater to specific competencies required in each vertical because of
the very nature of the curriculum which is mapped to the demand in the country.
The participants would be nurtured with the technical skills required for
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Understanding the extent of the problems
Diagnosing problems
Isolating the problems
Analyzing root cause of the problems
Eliminating the problems
Effectively preventing the reoccurrence of the problems.
So, each of the participant would be well versed on
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Concept of the technology
Fundamental principle of operation
Installation
Configuration
Administration
Management of tasks
Process flow
Required tools, skills
Trouble shooting
Migration/Upgradation
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Value additions @ IIHT
Apart from the technical skills, the students would be trained on over all
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Personality development
Interpersonal skills
Communication skills in English & native language
Leadership skills
Team building skills
Negotiation skills
Training & Presentation skills
Social awareness & societal problems
Importance of positive attitude
Volunteering for social causes
The students who pass out would possess these most important attributes to lead a
successful career in any where in the world.
So, IIHT thus guides the Centers to realise the objective to become Centres of
Excellence in ICT training by offering demand-led competency-based curriculum
and with excellent pedagogic competency to prepare IT professionals with technical,
methodological and social competencies by virtue of its unique training
methodology and curriculum development.
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Roles & Responsibilities
Role of IIHT
 Implement IIHT’s ERP (Student Management System) & TMS (Training
Management System)
 Conceive Contents for the curriculum in collaboration with SME’s, CTO’s, HR
Managers, Practice Heads of each technology identified with shortage of skilled
professionals
 Design & Develop Trainer Kits, PPT’s, Log sheets, Hand-outs, simulators.
 Deliver Student Kits including courseware, self-learning CBT’s
 Evaluate students based on assignments, assessments, quiz, internal exams, IIHT’s
on line exams
 Test students comprehension through Projects
 Providing delivery systems and processes through Training Management System
and ERP
 Training & upgrading the trainers on technologies by conducting T3 (Train the
Trainer) programs
 Creative and artworks for market communication materials
 Standard Operations Procedure for the academic centers (Centre SOP)
 Upgrading curriculum and courseware under the guidance and supervision of
Academic experts and Industry leaders..
 Provide assignments and projects
 Provision of Question banks for exams
 Provide Promotional material designs
 Guide trainers in delivering the program with relevant technological add ons.
 Provide certificate to successful students.
 Provide placement guidance to the Center’s placement cell
 Extend Technical support to the Centers to maintain quality of education delivery.
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Roles & Responsibilities
Role of Franchise Partner
 Admission to students into IIHT Programs for the right candidates.
 Achieving projected enrolments in the programs
 Obtain accreditations for the IT IMS courses as required
 Delivering IT IMS programs of IIHT
 Awarding graduations for the successful candidates
 Audit and Quality control
 Obtain necessary statutory approvals from Local Government authorities
 To equip the training center with IT Infra, Networking devices, Broadband
Internet, Furniture, Fixtures, Air conditioning, Stand by Generators/UPS.
 Provisioning of necessary investments
 Procuring Visas and work permits for Indian trainers/IIHT team for visits.
 Adhere to the spirit of Agreement
 Execution of business plan and strategies as discussed with IIHT
 Setup highly talented local team to execution of business plan
 Achieve business goals, revenue targets and gross margins as directed by IIHT
 Tie up support with govt, and labor ministry and companies.
 Marketing of courses and placement assistance
 Any other support as necessary for smooth delivery of the programs
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Benefit of Tie-Up with IIHT
The Tie-Up with IIHT opens up employment opportunities in IT industry by emulating
India’s success in IT services industry. It gives the country access to World class
technology know how & latest and most updated IT curriculum of IIHT.
 Opportunity to provide IT training on technologies & skills in demand
 Opens up avenues to students for training on International certifications as part of the
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Curriculum
Opportunities offered to students to meet IT Services Industry skill requirements
on a wide range of job profiles
Increased business and revenues
Training Materials , Log sheets, Trainer Powerpoint presentations, Simulations
Academic programs in IT
Skill Courses
Career Courses
Enterprise Courses
Trainers from India
Latest Curriculum
Delivery systems- TMS and sales software-ERP
Courseware processes
Blended Learning through LMS
Collaterals and Marcom Material
Examination through AMS
Course Up gradation
Certification
For Students:
Students learn latest and relevant IT skills through a curriculum developed under
Bloom’s taxonomy and the ADDIE which prepares them on skills that are required in the
industry when they pass out of IIHT Career programs
 Students exposed to upmarket and industry relevant technologies and hands on skills
 Students to obtain Globally recognized certifications.
 Multiple job options in 703 Billion USD IMS market around the globe.
Student acquires strong foundation in IT IMS skills as well as other soft skills like
communication, teamwork and awareness of Industry which helps to get a promising
career in IT and non IT industry, wherever computers and networks are used.
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Job Profiles After IT IMS
Programs from IIHT Centers
Paying fee for IIHT Programs is One Time Investment for Life Time of Returns
CONCLUSION
There is a large demand for Qualified IT System Integration & Infrastructure
Management professionals worldwide. There is no other comprehensive and
recognized program anywhere in the world than those conceived and offered by IIHT.
In reality the biggest problem in third world countries is not unemployment , but
'unemployability". IIHT's programs equip students with employable skills and
achieve the objectives of the students, Academic Institutions, and the Governments.
Nation building through initiatives in developing employable workforce is critical to
achieve growth objectives. But this requires appropriate local human resources to
harness technologies and to offer adequate services. Hence there is necessity and
humongous business opportunity in delivering IT IMS education to equip youth with
IT skills on job based roles in IT IMS.
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Centre Setup Process
as per the center Org Chart and Recruitment Process
standards
48
TECHNOLOGIES
Corporate Headquarters
#15,Sri Lakshmi Complex, St. Marks Road, Bangalore - 560 001. India
Tel: 91 80 6160 4545 e-mail: franchise@iihttechnologies.com
web: http://www.iihttechnologies.net/