Winter - FCPNY
Transcription
Winter - FCPNY
Newsletter Free Community Papers of New York Association of publishers of free distribution shopping guides, newspapers and periodicals throughout New York State WINTER EDITION 2010 In This Issue Executive Director’s Message 3 President’s Message 4 Marketing Director’s Message 5 Harrison Accepts Board Seat With SMC 6 Bartash Announces Media Program 7 “This was my first time attending. I enjoyed the graphics class very much, and of course, winning all the awards!!!” Pat Bellaire Warsaw Pennysaver Join us! Seasoned Rep Training Highlights 8 Legalese with Joe Steflik 10 SMC Update 12 New Website! 17 Advertising 101: 10 Ways to Mess Up a Perfectly Good Ad 16 CPAN Incentive Winner! 16 Gay’s Book Raises Funds for Campers 21 Kevin Slimp 22 Legislative Update 23 Associate Members 24 PaperChain Update 26 5 Reasons Why You Should Take Advantage of CVC’s FREE Audit Training 26 Our mission is to unite and educate our members for their strength and prosperity Free Community Papers of New York 1-877-275-2726 P.O. Box 11279 Syracuse, NY 13218 www.fcpny.com SUPER Conference MARCH 22-23 TWENTY TEN MAR “In regards to the conference, I go each year hoping to walk away with at least one new tip I can use in either my presentation of my ads or the way I present a sale to my customers. I have never been disappointed! For anybody that didn’t make it, they surely are missing out on a chance to stretch what you already do or look at the way you handle your everyday sale just a little bit differently.” Dan Newton, Scotsman Pennysaver in n s u lta n t co vo i c d e on e b u y • o n T of ow he P er e • o ne Become a fan at www.facebook.com/fcpny a Sales person of the Year GR APHICS Awards “There were two big pluses for me, making personal contact with some suppliers/exhibitors and personal contact with fellow publishers. Plus the food was great, the service great, FCPNY was well organized and the Turning Stone has so many additional fun things to do I could have stayed several more days. Also, receiving the top overall General Excellence award was super.” Art Zimmer, Publisher, Syracuse New Times !"),$+"'&,"+&))*!"( !*)-$+!+ ('($.!') 0',)(,$"+"'&*($&+',0,)&"+,)&')!'% ,)&"*!"& *"&+!&/+%'&+!* !+1*)$,0)*,0)*0',)-)+"*)*&)! '0',#&'.!'.%&0))'%0',)(,$"+"'& &'+$$+'0+'*!,$%"&,+*$* +)"&"& $$')."&) www.cvcaudit.com (800) 262-6392 G Greetings From the Desk of Your Executive Directorr Dan Holmes Well, another year (and decade) has come and gone and I expect we all have a few additional gray hairs after surviving this last year. For many of us the over-riding theme for New Year’s Eve was alleluia, good riddance. Well the year has passed but the challenges remain and change and adaptation will continue to be the recipe for success as we start the New Year and new decade. That of course can create excitement and intimidation. At FCPNY we are confronting a challenging business environment also. As you, our members, make changes in your business models - we are experiencing decreases in circulation and a substantial drop in classified revenue. As we begin 2010 we will be making some changes to the way we do business in an effort to rebuild our classified revenues to assure we maintain the standard of member benefits that you have become accustomed to. The CPAN classified revenue is the primary source of income that FCPNY operates with. CLASSIFIED ADS WILL INCREASE YOUR REVENUE! First and foremost I must remind you to please search your local marketplace for business prospects that could benefit from the exposure a statewide classified or display ad could afford them. For every $490 classified ad that you sell, you keep $245 and add it to your bottom line. Our experience is that most customers who purchase a statewide ad find the response to be very good and become consistent repeat customers, so your primary challenge to open the door to this potential revenue stream is simply identifying appropriate customers. NEW ELECTRONIC AD ENTRY PROCESS COMING Secondly, we have created an electronic ad entry process that we will unveil in the coming days. However, WE NEED YOUR PARTICIPATION to make this process work. With this system, a potential customer will be able to place their statewide ad via the internet. Clearly, providing electronic ad entry is what our customers are looking for as evidenced by the success of our electronic competition including Craigslist. What do we need from you? We need you to continue to partner with FCPNY to generate statewide classified revenue. In this case we need access to your website to draw potential customers to our classified product. Shortly you will be contacted and asked to provide a link in a prominent position on your website that directs a customer to our ad entry page. When that customer enters their ad we will receive the ad including a report showing what website the ad originated from. With this information we will be able to credit your business with the ad sale and we will send 40% of the ad revenue back to you. It’s as simple as that. We will develop a graphically pleasing, professional looking link for you to place on your website. We will also redirect your website reader back to your site when their transaction is complete and we will share the revenue with you since you will be the source of the sale. If you have trouble or questions placing the link on your site we will assist you with that too. It is our hope that this process will help us to re-grow our classified ad base and funnel revenue directly to you at the same time. KEEP FORGING AHEAD! We have additional initiatives that we will be announcing shortly to continue to strengthen the CPAN sales program. As you have found in your business, standing still is no longer an option. Creative and thoughtful sales initiatives are necessary to continue to compete in this business environment. We look forward with confidence to the coming year and we appreciate your partnership in keeping the Free Community Papers throughout New York strong and prosperous. Happy New Year and Happy Selling !!! COME ON, BE A FAN... FCPNY is now on www.facebook.com/fcpny FREE COMMUNITY PAPERS OF NEW YORK WINTER 2010 3 LLetter From Our Board President Carla Chase In September of last year I stepped into the leadership role of the FCPNY presidency with enthusiasm for our industry and the opportunity in our membership. Yes, we were in a recession and the newspaper industry was changing; but I counted the resilience and stick-to-itiveness of our publishers and concluded that time would yield the energy and effort necessary to the changes ahead. I was optimistic, but perhaps for the wrong reasons. speaking products, new distribution models, and any digital products that we can deliver to Main street better than the Internet giants can do it. This means text messaging, search engine marketing and optimizations for web customers, and magnet sites that draw people together in social networks, to name a few. Ours is a world in rapid transition; so too our businesses. To succeed requires the same will that founded our businesses, most many years ago. But it also requires that we grow into the changed state of affairs we see around us. Uncertainty fuels fear, so we must come together and support each other in the learning process that delivers us to a marketplace that is less familiar each passing day. Our association (FCPNY) will continue to help with speakers and programs that do more than deliver information. The changes that have beset the free community newspaper industry are clearly upon us, and their effects are substantial. We have fewer classified ads and revenues from these sources, in all of their forms; our base is shrinking as digital alternatives to print and simple online transfer models out maneuver and out perform them, Internet giants are targeting Main Street, and the cost of doing business is rising more rapidly for small businesses which carry the majority of jobs and growth, by increased taxes and controls. If that weren’t enough - the new healthcare bill will likely put upward pressure on healthcare costs to small businesses. Simply, we will do what is necessary or what is necessary will undo us. In our efforts to remake ourselves for the future, we must secure the value in our print products and create new products for a changing behavioral model. We must not join an easy crowd; we won’t grow. Rather, we must go where the expectations and the opportunity to perform are greatest. Above all, we must accept that our thoughts and values are apparent to all by a single thing—the results in them! The halcyon days of “over-the-transom” orders for ads and services may be near an end. Everything about our business is likely to change as Peter Drucker warned us in his dictum: …”every organization must be prepared for the abandonment of everything it does.” Is there hope for the future, and on what platform is it riding? The answer is a resounding “Yes”, and the foundation is the bedrock of Internet and print products alike; namely behavioral modeling. What has not changed, nor will it, is the desire on the part of both buyer and seller to merge. How that occurs has changed and will continue to do so. For our part, we must be creative and flexible in our efforts to grow value in our products and services, outperform alternative methodologies in reaching Main Street - where we live and dominate, see opportunity where others see only what’s in front of them – Spanish Wishing you the best of 2010, Carla Reminder: By now many of you have begun receiving your new CVC audits. If you are a publisher who hasn’t taken advantage of CVC’s conference call audit training, you are missing out on new revenue opportunities. “In our most recent publisher’s survey, 86% of publishers that completed audit training reported increased ad sales,” said Tim Bingaman, CVC President and CEO. If you have not completed training for your recently delivered audit, we’ve got five great reasons you should sign up today. Read more on page 26 of this newsletter! 4 www.fcpny.com DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE A Message A From Our Marketingg Director Greetings! It’s hard to believe that we are at the start of another year! No doubt, 2009 was a difficult year for many in the newspaper industry. It is remarkable though, how bright the future is for community papers – IF we change and adapt to our ever-challenging marketplace. That’s a big IF – overwhelming to some, commonplace for others. This past year has had its challenges – the economy, the internet, social media, emerging media – it has all changed the way we do business (or at least it should have). But with these challenges there has also come opportunity. Opportunity to find creative ways to meet these challenges, to show how adaptable we are as an industry and to prove why we exist. We exist to provide relevant news and information to our local communities – for the promotion of our local businesses – for the good of our local organizations – for the betterment of our local schools, sports teams, people and families. Sure – we all publish in varying markets, but one thing rings through & through - LOCAL! LOCAL! LOCAL! It seems as if every speaker I’ve heard this year realizes the importance of being relevant and Erika Perez local. Community papers are THE avenue for local news! We must continue to provide this to be successful – whether it be in our print publications, on the internet, on Facebook or Twitter – anywhere and everywhere. We must do what we know best and that is to be what we are – COMMUNITY papers. beneficial for Publishers, Managers, Sales & Graphics. Sales Managers – save the date for the 20th Annual Sales Manager’s Conference – June 13-15, 2010. These conferences provide training and networking opportunities for the “IF’s” in our industry – the challenges that require us to change and adapt. That said, here we are at the start of 2010 – another promising year. Promising because it has the potential to be what we want it to be, IF we change and adapt. That’s what we’re doing here in the FCPNY office – changing and adapting. To what you may ask? To the ever changing needs and demands of our members and our industry. Providing you with the member benefits that make the most sense for you. Bringing you experienced speakers who know our industry. Holding training sessions and conferences that leave you ready to go back to your individual publications with new ideas, practical ways to implement them and reminders to get “back to the basics.” We realize that times are tough, but we want to provide you with the tools you need to be successful. Make time to attend the 2010 FCPNY Super Conference on March 22 & 23rd - it will prove If you have suggestions for speakers, topics of interest, member benefits or any ways that we can make FCPNY work for you, please share them with us. Our mission is to “unite and educate our members for their strength and prosperity” and we want to continue to be in touch with what’s important to you and to our industry in 2010. Welcome our new Associate Member Here’s to what makes us who we are and to a year full of “IF’s” – those things that enable us to grow and prosper. ‘Til next time~ Announcing the all new Recas.com Chase Press Division of Chase Media Group Production of all print - digital variable data, direct mail, 6-color sheet fed, color web offset, complete in-house binding and finishing. In-house postal verifications, design services. Glen Seaman 1520 Front St. Yorktown Heights, NY 10598 Phone: 914-962-3871 Fax: 914-962-0887 gseaman@chasepress.com www.chasepress.com FREE COMMUNITY PAPERS OF NEW YORK Want these brands advertising in your paper? Visit recas.com/new to find out how easy it is to effectively boost your ad revenue with local ad dollars for these brands. WINTER 2010 5 News N Harrison Accepts Board Position with SMC Steve Harrison, publisher of Genesee Valley Publications in Rochester, NY has accepted a position on the board of Saturation Mailers Coalition (SMC). Says Harrison, “It’s really a ‘two-for’ for SMC in that Shari Rapone, our Circulation Supervisor, will also be co-chairing with me. She’s been doing battle with the U.S. Postal Service for over 20 years and she so appreciates (as I do) the work that SMC is doing on our industry’s behalf.” You can find more information on the SMC Annual Meeting Elections and 2010 Predictions on page 12 of this newsletter. question, “If we go to every home, why then do our papers need addresses?” And if you are into mailing, you also know that our municipalities get a pass on the need for addressing. Quite simply, if we could enjoy such a ‘pass,’ the Post Office might begin to see our industry slow down our exodus from their services and we may perhaps re-enlist the USPS as a partner in our industry’s distribution stream.” Harrison concludes, “If you receive this newsletter or INK magazine, you’ll read about the discussions that are taking place between SMC and the US Postal Service. It is an important time for our industry, so when Donna Hanbery asks, please help fund SMC’s cause with your company’s contribution. Thank you in advance!” Harrison continues, “As everyone knows, the Post Office is in deep trouble and after years of working toward meaningful dialogue, SMC is being sought after for their advice as to how either the post office can reduce costs or increase revenues. So many community papers have sought other means of distributing their papers (as we have) & it’s pretty obvious how deep our industry has wounded them, but it was self-inflicted.” “A surcharge on the detached mailed address (DMA’s) was a response by the post office for the “handling” by their carriers of a system that many saturation mailers embraced. The detach cards had been a handy remedy and alternative for having to address each carrier route delivered paper mailed. Thanks to this surcharge, it left those of us who mail with either absorbing this new cost (1.7 ¢ each), investing in equipment that would address our papers (or incur this processing fee from our printers) or as we’ve chosen to do - further convert our delivery to our own adult carriers.” The SMC board is comprised of Greg Belair & Dan Dutton (sharing a seat for Signature Graphics and Mailbox Merchants), Albert Braunfisch & Harry Buckel (also representing the Maryland Pennysaver are Calvin Cherry and Chet Cleaver), Bill Cotter & Dean DeLuca (sharing a seat for the Pittsburgh Pennysaver) and Vince Giuliano, Bob Croce, Steve Azzara & Paul Giampolo (sharing a seat for Valassis). Pete Gorman, Steve Carazo, Tim Rychel & Curt Harmon (participating for Harte-Hanks). Keith Klein, Dick Mandt, Steve McKinnon, Scott Patterson, John Sabo, Carol Toomey, and Donna Hanbery, Executive Director, Secretary and Treasurer. For more information on SMC, please contact Donna Hanbery at hanbery@hnclaw.com or at 612-340-9350. “ ‘Simplified but certified’ is a proposal that SMC has tried over and over for the Post Office to at least test for our industry. How many times have we asked the i#&$"64&&91&3*&/$&."55&34w ,".&/$0(30614&37*$&4 0RINT$IGITAL-EDIA!PPRAISERS"ROKERS 5IF-FBEFSTJO7BMVJOH1VCMJDBUJPOT S S S S +EVIN+AMEN $FSUJmFE $VTUPNJ[FE $PNQSFIFOTJWF $POmEFOUJBM %XPERT #OURT6ALUATION 7ITNESS (SBOE#PVMFWBSE #BMEXJO/FX:PSL /FX:PSL -!0 'MPSJEB 'BY &NBJMJOGP!LBNFOHSPVQDPN XXXLBNFOHSPVQDPN follow us on twitter at www.twitter.com/kamengroup 0SEFS:PVS1VCMJDBUJPOT"QQSBJTBM/PX 6 www.fcpny.com SEE AN INTERACTIVE MAP OF OUR PUBLICATIONS • DOWNLOAD THE FCPNY PUBLICATION AUDIT REPORT • REVIEW MEMBER BENEFITS Travel Reimbursement A Reminder! The FCPNY Board of Directors has voted to continue the policy of reimbursing member transportation to your choice of either one of the National Association conventions in 2010. Transportation Reimbursement for National Conferences FCPNY will reimburse up to $250 for any mode of transportation per membership per year. Get up to $250! News N You can choose the 2010 AFCP Conference & Trade Show to be held April 22-24, 2010 in Tucson, Arizona at the beautiful Westin La Paloma Resort and Spa or the 2010 IFPA Conference in Nashville, Tennessee on September 23-25, 2010. If you are interested in taking advantage of this program, just make your reservations and provide a valid receipt of travel after the convention ends and we will send you a check for up to $250 per membership. from Bartash, Inc. Bartash Announces Insert Media Program That Increases Publishers’ Income Philadelphia Firm Defines New Revenue Stream to Benefit Customers Sidney Simon, owner and CEO of Bartash Inc., Philadelphia’s largest coldset web printer and a leading manufacturer of magazines, newspapers, and niche publications, proudly announces that his company has launched a patent-pending program called Bartash ROI: Response Oriented Inserts™ that boosts advertising insert revenue for its customers. Eric Roberts, Bartash Director of Sales states, “The company has procured new advertising insert business for our many publisher clients in a program targeting well-defined and desirable demographics. We recognize that helping our clients grow their business is the best way to grow ours. When we studied the list of approximately 300 publications that we print, we immediately saw patterns that are ideal for national advertisers. Singly, many of these regional and niche publications don’t have the circulation numbers to entice the largest insert advertisers, but through the Bartash ROI™ program, advertisers can achieve the response they want.” Adam Sweitzer, Non-Print Media Sales Specialist at Bartash explains, “Printing such a diversity of publications for so many publishers in one location gives us the opportunity to attract and satisfy new advertisers. These advertisers will also have the option of selecting single publications to test market inserts prior to larger roll-outs. While the opportunities for geographic saturation mailings are obvious, it’s the niche-market targeting that holds the greatest attraction for many advertisers.” In addition to accepting outside inserts, Bartash also prints inserts and detached address cards inhouse, giving them greater control over the entire process. In 2009 Publishing Executive Magazine ranked Bartash Inc. one of the top 20 magazine printers in the U.S. For more infomation: Media Contact Richard Greene, Director of Marketing Direct Phone: 215.305.7318 rgreene@bartash.com There are 3 ways to submit your receipt: 1. Fax: 315-472-5919 2. Email: dholmes@fcpny.com or eperez@fcpny.com 3. Mail: FCPNY PO Box 11279, Syracuse, NY 13218 This is our way of expanding the educational opportunities that we can provide to you and we encourage you to take advantage of what these national conferences provide. Questions? Please feel free to contact either Dan or Erika at 877-275-2726. 20 SAVE THE DATE! 20th Annual Sales Manager’s Conference June 13-15, 2010, Location TBD Make plans today to join us for a very special 20th anniversary celebration! All FCPNY member publications are welcome to send their Publishers, Sales Managers, Supervisors and Team Leaders. >> Stay tuned for more information! FREE COMMUNITY PAPERS OF NEW YORK WINTER 2010 7 LSales Training Nearly Nearly 900 900 years years of of sales sales experience experience at at one one training training session! session! What they had to say… ! S S E C SUC sa sion wa ing Ses 4 particiin a r T p m1 s Re r ed Sale ance fro Season re 77 in attend less than 1 yea r e v e t s e r s m fi w r o a ’s e fr e r Y 900 y FCPN anged s! The f nearly succes . Experience r o s l u ta lo to u fab ive ons impress ublicati pating p years with an 33 the topic on up to rience! sented e e p r ay x p e r s e v sale ysa of you m gh Penn World.” Many monthly r u b ts it r g eP e popula Changin ch of th Jim Bus dvertising in a ink-n-Learn, th training at L e A of on “Selling as the author ff of The s also d s. He ha nd is on the sta nd training im J le c w ti r o a n k sa na les the ference editatio hain sa PaperC ssociation con P’s sales accr customized to is C g a h F in A d le , n in ip I) a a L lt y mu te (T ustr red tr g Institu entation featu our unique ind ndance. in n r a e L of res tte e. His p llenges ose in a initiativ needs and cha received by th g ll changin ights were we ins id d n a c “I just wanted to say thanks for booking such a great speaker for last Friday’s session. Jim Busch’s presentation was relevant to today’s selling environment and humorous. I loved listening to someone with so much Pennysaver experience who could make me rethink some old habits that could use a fresh “spin”………. tremendous presenter!” Peggy Samere Regional Associate Publisher Scotsman Community Publications “Honestly, it was one of the best sessions I have attended in a while. I had two of my sales reps from our Cortland office attend with me, but had I known how good Jim Busch would be, I would have made it mandatory for my entire staff.” “Jim brought a lot of energy and experience to the session. It is always more enjoyable to hear from someone who is in or has been in our business. He offered a real approach to selling inspired by years in the industry. There were no canned responses that you can sometimes hear from people who have studied up on what we do, rather than actually having done it. The only suggestion I would make is to line up Jim Busch again in the very near future.” “P.S. One thing that became clear to me following Jim’s session… I do not read nearly enough!” Shawn Raymond Associate Publisher Scotsman Community Publications “My pressman who came to the session, was most impressed. He has not been able to attend any of the sales sessions before and was very happy that he did. He came away with many ideas for his part time sales calls. Thank you again.” “I thought that the training was great. Jim is very knowledgeable and was interesting to listen to. Hope to see him again in our training.” Karen Sawicz “I came back with a list of six things to follow up on - thought provoking things - so that’s a real plus. Thanks for the opportunity.” Publisher Lake Country Pennysaver Carla Ransom Genesee Valley Publications Tom Cuskey “Thank you for bringing Jim to the training. He was outstanding and the majority of my staff was very impressed with his presentation. Most importantly, he was “real” and the knowledge he imparted to the audience was his actual experiences from the field. He is the most well read individual I have ever met. Thank you again for a great training program.” Nancy Chodak Director of Advertising Genesee Valley Publications Associate Publisher, Scotsman Press Inc. 8 www.fcpny.com DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE “I enjoyed this session, and it was “good” to hear from someone who is in the business, who is telling it like it is. It is a tough, rough environment out there, BUT we can persevere in these difficult times with hard work, understanding and CARING!!” “I am (proudly) a tenacious woman who cares enough about her company, her advertisers, and her industry to do what I can to “salvage” what I REALISTICALLY can in this economic turn-down.” “Simply put......this too shall pass!! Thanks for your efforts!” Bobbie Micros Moneysaver Advertising “I enjoyed the session and was very impressed with how well organized it was. The location was great (we are only 15 minutes away) the facility was clean and we were well provided with water etc. The tables were nicely decorated without being too much and thank-you for the snacks!!! The breaks were welltimed as was lunch.” “I have not heard Jim speak before but enjoyed his presentation. I felt that he was “real world” and not too, hmm, what’s the word, “slick.” He is an interesting person and has some good insights into psychology and that is a new angle for me as a sales-person. This was a good use of my time and made me look at things a little differently.” “I REALLY liked the training. Jim was very down to earth and practical. I LOVED his analogies to movies, books and quotes- I could relate. The open forum where you could interrupt and ask a question any time was helpful too (usually I want to concentrate on what the speaker is saying and will forget what I wanted to ask). The snacks and lunch were yummy too. I thought the facility was nice (I had never been there). I got to see old friends that I made from other functions and had fun catching up. Please thank everyone who had anything to do with organizing it.” Faith Burgard Metro Group Angie Raab Advertising Assistant Genesee Valley Penny Saver Stay tuned for details on our next session! FREE COMMUNITY PAPERS OF NEW YORK WINTER 2010 9 LLegalese Joseph J. Steflik, Jr., Esq. Coughlin & Gerhart, LLP 2010-Compliance and Preparation for the New Decade Employers, in 2010, are subject to new federal and state rules, regulations and case law. Prompt compliance and preventative measures will avoid fines, penalties, and legal costs. COBRA. The issue of the COBRA subsidy and the original December 31, 2009 date resulted in considerable confusion. However, Congress passed and the President signed legislation extending the subsidy for an additional six (6) months and the job eligibility date to February 28, 2010. For subsidies that begin as of March 1, 2009 (the original subsidy date for most employees who terminated employment during the September 1, 2008 to February 16, 2009 retroactive window) the subsidy will end with January’s coverage. The subsidy is only for fifteen (15) months. The COBRA entitlement without subsidy will continue to extend through the applicable COBRA period measured from the qualifying event. For subsidies that apply to COBRA that began after March 1, 2009, the subsidy continues for nine (9) months, even if that period extends beyond February 28, 2010. In order for the subsidy to apply, both the qualifying event (involuntary termination) and COBRA commencement must occur on or before February 28, 2010. The DOL and IRS have informally taken the position that if the last day of active coverage is February 28, 2010, then COBRA does not begin until March 1, 2010 and therefore the subsidy does not apply. If your plan extends coverage through the end of the calendar month of termination (a common provision in most insured coverage’s), this means that the terminations occurring in December will not be entitled to the subsidy. This seems counterintuitive to the purpose of the subsidy, but has become the understanding of the DOL’s and IRS’ positions. New York Statutes. The following statutes became law in 2009 and will be applicable in 2010 and thereafter: 1. NYS Workers Adjustment and Retraining Notification Act (“NYSWARN”) - employers with 50 full-time employees must give 90 day advance written notice of a mass layoff (33% and at least 25 employees or at least 250 employees) or plant closing/shutdown of a single site of employment or operating unit (25 employees) or relocation (removal to a location 50 miles or more away); notice must be 10 www.fcpny.com given to affected employees, bargaining representative, NYSDOL, and local workplace investment board (effective date February 1, 2009). 2. Labor Law §§ 198 (1-a) and 663 (1), (2) authorizes the Commissioner of labor to bring an administrative action or court action to collect wage underpayments and liquidated damages; allow liquidated damages unless employer can prove it had a good faith basis to believe it was in compliance with the law; liquidated damages remain at 25% (effective date – November 24, 2009) 3. Labor Law § 215 (1) - increase penalties for retaliation against employees; minimum penalty increased from $200 to $1,000; maximum penalty increased from $2,000 to $10,000; Commissioner of Labor has authority to order employer to pay lost compensation to employee subjected to retaliation; extends liability to officers and agents of LLC and LLP (effective date – November 24, 2009) 4. Labor Law § 195 (1) - notify employees in writing at time of hire of the rate of pay and regular pay day; obtain written acknowledgement from each employee of receipt of notification which must contain regular and overtime rate (if not exempt) (effective October 26, 2009) 5. Executive Law § 296 (1)(a) - domestic violence victim status added as a protected classification; definition – an individual who is a victim of an act which would constitute a family offense under the NYS Family Court Act § 812 (effective July 7, 2009) 6. Executive Law § 297.4 (c)(vi) - civil penalties up to $50,000 and $100,000 may be imposed in cases of discrimination; $100,000 is for conduct that the NYSHRD deems willful, “wanton or malicious” (effective July 6, 2009) Federal Statutes. The following federal statutes will impact employers in 2010 and thereafter: 2. ADA Amendments Act of 2008 (“ADAA”) – Congress reversed Sutton v. United Air Lines (US 1999); Toyota Motor Mfg. v. Williams (US 2002); definition of impairment expanded; “major life activity” specified; elimination of mitigating measures; exclusion of transitory and minor impairments; personnel policies should be revised since amendments will greatly expand number of employees and job applicants protected (effective date January 1, 2009) 3. Genetic Information Nondiscrimination Act (“GINA”) - prohibits genetic discrimination in both health insurance and employment; prohibits collection of genetic information; genetic information must be confidentially maintained (effective date November 21, 2009) New York City. Many members of the FCP do business in New York City. The city, in 2005, passed legislation which provided that its anti-discrimination laws “shall be construed liberally for the accomplishment of the uniquely broad and remedial purposes thereof regardless of whether Federal or New York State Civil and Human Rights Laws…have been so construed.” Several recent decisions have expanded even that broad language. The NYC statute applies if any act occurs in the city. So, if your company has any business, meetings, or other activities in NYC be aware of the enhanced likelihood of liability. Precautions. Employers, at the start of 2010, should take the following precautions: 1. review and, where necessary, revise the employee manual 2. conduct at least one anti-harassment and anti-discrimination seminar for all supervisors and employees 3. update Material Safety Data Sheets (MSDS) and put copies in a central location and at the location of the OSHA designated hazardous substance 4. appoint a safety officer as mandated by OSHA 1. Lilly Ledbetter Fair Pay Act of 2009 - Congress reversed Ledbetter v. Goodyear Tire & Rubber Company (U.S. 2007); now each paycheck that delivers compensation is a separate violation of federal discrimination laws regardless of the actual date of discrimination (effective retroactively to May 28, 2007) Have a prosperous, safe, and litigation free year. Questions? One of the benefits of FCPNY is a program where members can contact Joe at 1-607-723-9511 to discuss labor or employment issues. SEE AN INTERACTIVE MAP OF OUR PUBLICATIONS • DOWNLOAD THE FCPNY PUBLICATION AUDIT REPORT • REVIEW MEMBER BENEFITS Anocoil Corporation Would like to extend our thanks to... Dan Alexander - Denton Publications, Elizabethtown, NY Albert Osten - Southern Dutchess News, Wappingers Falls, NY Steve Harrison - Penny Lane Printing, Avon , NY For partnering with Anocoil on the installation of the Screen N2000S Thermal Platesetter with the N-100 Thermal Negative Plate The N-100 Thermal Plate system utilizes a neutral development system that is environmentally friendly and does not require pH neutralization. The neat thing about this chemistry is that it runs similar to conventional subtractive developers, where we only need to replenish for drag-out (3-7cc’s per sq ft) and as a result get excellent chemical yields. Our technical sales organization is made up of skilled industry sales and technical professionals to provide our customers with the high quality support and service they deserve from their plate supplier. Contact us today to learn more about the N-100 imaging solution for your business. Great Performance, Great Value... “The New Alternative” Anocoil Corporation PO Box 1318 60 East Main Street Rockville, CT 06066 USA (860) 871-1200 www.anocoil.com SMC Update S SMC Annual Meeting Elections and 2010 Predications that major legislation will be passed to change the Postal Service business model or to eliminate Saturday delivery until after the November 2010 elections. The Steering Committee heard a briefing by Washington counsel Tom McLaughlin and economic adviser Toni Crowder of Eagle Analytics. The group was advised that the Postal Service is analyzing the current rate design and structure for standard mail of a flat “piece” rate up to 3.3 ounces and then a pound rate. The Postal Service and the Postal Regulatory Commission have made public statements that the Postal Service may want to consider a new, or separate, rate design for standard mail. The group was advised that the Postal Service was looking at a lot of different options and that the following things should be kept in mind: By Donna E. Hanbery, Hanbery & Carney, P.A. On December 14, 2009, the annual meeting of the Saturation Mailers Coalition (SMC) took place. Several prominent people from the free paper industry were elected to serve as officers or Steering Committee members, including Harry Buckel, CoChair Pete Gorman, Steering Committee Member and Executive Committee, Chet Cleaver, Bill Cotter, Dean DeLuca, Stephen Carazo, Tim Rychel, Curt Harmon, Dick Mandt, Steve McKinnon, Scott Patterson, Carol Toomey, Steve Harrison and Shari Rapone. The leadership of the SMC is divided among members of the free paper industry and publishers and producers of shared mail packages and coupon envelop programs. Albert Braunfisch of MailSouth, Inc. was elected Co-Chair of SMC and Donna Hanbery as SecretaryTreasurer and Executive Director. In her financial report, Hanbery said that in spite of funding cuts, SMC managed a break-even year. Thanks were given to Harte-Hanks Pennysaver USA, Valassis, Inc., Pennysaver Group Inc., Yorktown Pennysaver Corp., Mailbox Merchants, Inc., Target Marketing Maine, Inc. and Money Mailer for funding that helped SMC make it through the year. The Steering Committee heard reports on studies being done of the Postal Service business model, including a report by the GAO. SMC and some members were interviewed by the GAO. Hanbery said she stressed that the Postal Service could retain and grow its business with our members if it adopted simplified as an addressing option for program mail and worked to give us lower rates in return for stable and predictable mail volumes. The GAO was also told of concern by our members that the Postal Service’s trend of reducing services, including the discussion of the elimination of Saturday delivery, would not help the Postal Service compete with other print media. With 2010 being an election year, it is not anticipated 12 www.fcpny.com • The Postal Service is under tremendous financial pressure. SMC members cannot expect to see a decrease in absolute rates at any point in time. Anything the Postal Service does to the rate design will probably be revenue neutral. This means a lower rate in one area might extract a higher rate in another. • SMC members should assume that the Postal Service is going to try and get the same amount of postage out of all mailers. We need to think of ways the rate design or structure could be changed to help grow frequency or package weights. • We need to approach rate design with the idea that competitors of our products, like newspapers, will get something similar. • We need to realize that an increase in the break point is likely to result in something having to give with an increase in either the piece rate, the pound rate, or both. • If the Postal Service moves to decrease the break point or go to a strict stepped rate, it might be able to give a reduction in the piece and pound rate. • There have been discussions of a stepped rate where you pay something extra with each additional piece or added rate at both the piece or the pound rate level. • The group was warned that the Postal Service might do something on its own that could result in an increase in rates in the 2-4 ounce range. This is where most package weights fall today. Is this the result of market conditions or a result of the rate structure? Changes in the rate design could result in lower prices for lighter weight pieces and perhaps a lower pound rate at the higher rates. The group was cautioned that each mailer should examine its own business and the range of package weights and pieces in our members’ programs. Changes in rate design might present an opportunity to add additional packages or weight. It is possible that many of our members might see their rates stay neutral for their business as it exists today but opportunities for cost savings if programs can be expanded or grown. The challenge for SMC is to have our members examine the range of our various mail programs and needs. It may be that we want to advocate for two separate rate structures or designs for program mailers. This might be like phone companies offering different plans or options. To help SMC plan and advise our members, every member is urged to examine its current mail profile, business opportunities, and how growth in geography, frequency, or package size might be impacted if there was a different rate design and structure. There was also discussion of increased activity in the states of California and Washington to consider do-not-mail resolutions at a city level. Thanks to the action of SMC members and Mail Moves America, a proposal in the City of Seattle to adopt a do-not-mail resolution was postponed. SMC voted to continue its funding of the work of Mail Moves America for 2010. SMC voted to fund continued participation in the USPS Mailers Technical Advisory Committee and elected Mark Patterson of MailSouth, Inc. and Paul Giampolo of Valassis, Inc. to represent SMC at the MTAC meetings. Hanbery thanked the Steering Committee members for their service and those companies that were able to step up to help and fund and continue her work with SMC. She stated she would attend the annual AFCP Conference in April to host a mailers’ break-out session with the latest news on postal and Washington happenings and looked forward to an opportunity to see and thank individual publishers and the state, regional and national associations for their continued participation and support. For more information on or questions about SMC, please contact Donna Hanbery at hanbery@hnclaw.com or at 612-340-9350. DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE LLending Library Need motivational material for your next sales meeting? Check out the FCPNY Lending Library ONLINE today! This library is funded with revenue generated through our statewide CPAN classified ad program and the items listed on our website may be checked out of the CPAN library for up to two weeks. It’s Easy! pny.com c .f w w w o t 1. Log on Members e h t in n o n 2. Sig box in the Access login nd corner ha upper right ge pa of the home g Library in d n e L n o 3. Click ost Recent M e h t w ie V 4. Catalog To order material, simply choose a subject from the list shown, check the box beside your selection(s) and click the submit button. We will fulfill your request and send you the items selected. If you need a password, please call the association office at 1-877-275-2726 or email us at ads@fcpny.com. FREE COMMUNITY PAPERS OF NEW YORK WINTER 2010 13 If you could get your publication printed on toilet paper for FREE, would you do it? Of course not. You’re a smart publisher. You want the best for your advertisers & readers. Some web solutions are FREE–but you get what you pay for...nothing. Show your advertisers you’re investing in your future and their future–with a JB Multimedia Page-Flip Digital Edition. Use our technology, experience, and insight to help you (and them) profit online. You’ll be so excited with the results that you may need to use the toilet paper you were about to print on. The Pioneers in Page-Flip Technology® www.jbmultimedia.net - 888-592-3212 x710 Advertising 101 A 10 Ways to Mess Up a Perfectly Good Ad Let’s take an intermittently sarcastic look at ten ways to mess up a perfectly good ad. Any one of these techniques will put an ad on the brink of ineffectiveness. All ten at once will guarantee a place in the Advertising Hall of Shame. 1. Keep the focus on product features, not benefits. Advertisers are in love with the bells and whistles in the products they sell, and they’d like nothing more than to put all that stuff in their ads. But consumers don’t care. All of their buying decisions are driven by the answer to the age old question, “What’s In It For Me?” 2. Don’t put valuable information in the headline. Expect readers to wade through your copy to learn what you sell, in spite of the studies that show that 80 percent of the people who see a headline will not read any further. By John Foust, Raleigh, NC E-mail John Foust for information about his training videos for ad departments: jfoust@mindspring.com © Copyright 2009 by John Foust. All rights reserved. 3. Use plenty of exaggerations and superlatives. Talk about how great the advertiser’s product is, without supporting any of the claims. Kill your advertiser’s credibility with words like “best,” “number one,” and “great.” And be sure to use a lot of exclamation marks. 4. Make the logo the biggest thing in the layout. That shiny new logo is really important to the advertiser. And even though the headline is much more important, you don’t want to upset your client. IIncentive Winner 5. Reverse the entire ad to read white on black. The term “read” is used loosely here. White type (especially body copy) on a black background is nearly impossible to read. An exception to this rule is when a bold, white headline is printed alone inside a black box. 6. Use all upper case type in body copy. WHY MAKE IT EASY FOR YOUR READERS TO FIGURE OUT WHAT YOU’RE SAYING? MAKE ALL THE LETTERS THE SAME HEIGHT, SO YOUR WORDS WON’T HAVE DEFINING SHAPES. 7. Don’t make an offer, or give readers a reason to act now. That would look too much like selling. Why not just put your advertiser’s name out there, and hope that people will flock to his or her place of business like homing pigeons? 8. Run the ad only once. Forget the fact that a message has to be repeated many times before it makes an impact. You didn’t choose your brand of car or breakfast cereal the first time you saw those products advertised. But your advertiser’s prospective customers are sure to take a different approach, aren’t they? Probably not. 9. Use stupid pictures. By stupid, I mean laughably inappropriate. Examples include smiling cartoon figures in a funeral home ad. Or a posed photo of a bunch of executives leaning over a conference table to stare and smile at a document. Or an illustration that simply has nothing to do with the ad’s headline. 10. Use small print. After all, the smaller the point size, the more copy you can squeeze into the allotted space. Readers won’t mind reaching for a magnifying glass. Don’t we all keep that handy device with us when we read the paper? CCONGRATULATIONS TOM! Pictured is Thomas Goodyear from the Queen’s Pennysaver, our $300 CPAN BONUS WINNER for the Pi cl classified incentive program that ran the weeks of 10-5-09 through 12-28-09. This represents the grand prize fo for the random drawing open to all sales reps who participated in the CPAN new advertiser challenge. The more ad ads you sell, the more chances you have to win! Tom’s name was drawn from a pool of 10 sales professionals w who sold a total of 39 insertions into the contest. He earned $825 in addition to winning the $300 bonus! A special congrats to the following sellers who eearned additional incentive $$ as well: dyear Thomas Goo 16 www.fcpny.com Debbie Schneider Diane Frisina Leigh Ann Kristiansen Susan Spillo Christine Bridgeman Gina Simeone Andrea Kuhn Stacey Franklin Katie Averill all you to Thank eving e for b li s t n a p partici Papers munity m r o C n i for you ork and Y l w a e h be f! of N on our t r o f f e sales DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE OOur New Website! We would like to announce that the NEW FCPNY website is now live and ready for access! Please take a moment to log on to www.fcpny.com and register as a user. *Note: Previous passwords no longer work on the new site.* You will find the ability to register at the very top of our home page; just click on the MEMBER ACCESS tab and follow the directions. Registering will provide you with member only access to the following: • Lending Library • Events Calendar • Members Emailer • Conference Registration • Discussion Forums • Member Profiles • Industry & Association News • Training Opportunities and so much more! We will be holding open registration until Friday, February 19, 2010, so - go ahead ... log on to www.fcpny.com and register today! The FCPNY office will confirm your registration when it is received and approved. FREE COMMUNITY PAPERS OF NEW YORK WINTER 2010 17 The Road to Success Starts at A.F.L. Web Printing Unlimited Color Placement Revenue Growth Innovative Product Designs On-time Delivery Meet any Publishing Goal World Wide Distribution Customized Insert Schemes Increased Ad Sales @/-=<3>/:3>/)88:2//;!C&/+>3/?:3>/&/-+=-=;! #287/ C+@ C*/,;3</???+E?/,9:37<371-86 Regional Print Center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www.fcpny.com DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE FCPNY and CPAN Officers FCPNY is one of the oldest and largest state organizations of free circulation papers. Over the past several years, we have grown to be one of the most active. The members of our board of directors have donated countless hours to our association and we take this opportunity to say thank you to: PRESIDENT Carla Chase* Yorktown Pennysaver, Yorktown Heights 1ST VICE-PRESIDENT Steve Harrison* Genesee Valley Penny Saver, Avon 2 ND VICE-PRESIDENT Randy Shepard* County Shopper, Delhi TREASURER Loren Colburn* Scotsman Pennysaver, Syracuse 20 SAVE THE DATE! 20th Annual Sales Manager’s Conference June 13-15, 2010, Location TBD Make plans today to join us for a very special 20th anniversary celebration! Dan Alexander Denton Publications, Elizabethtown Mark Coyle Fredonia Pennysaver, Fredonia Bridgette Goodman Hi Lites, Watkins Glen Jerry Grabowski Metro Group, Inc., Buffalo All FCPNY member publications are welcome to send their Publishers, Sales Managers, Supervisors and Team Leaders. >> Stay tuned for more information! Bill Jones Moneysaver Advertising, Bolivar Christine Kennedy Warsaw Penny Saver, Perry Shopper, Perry Robert Rozeski RW Publications, Orchard Park Debbie Schneider Queens Pennysaver, Queens And mark your calendar for the: CPAN Officers *Also officers and directors of CPAN Richard Snyder Snyder Communications, Norwich SUPER Conference David Grayson Leroy Pennysaver, LeRoy FREE COMMUNITY PAPERS OF NEW YORK Karen Sawicz Lake Country Pennysaver, Albion WINTER 2010 MARCH 22-23 TWENTY TEN 19 News Brian Gay’s Book Raises Funds for Campers Many of you are familiar with Brian Gay, the Executive Director of the Midwest Free Community Papers. Brian wrote a sales handbook and it was recently published titled Land Standing. It is filled with short chapters that address various issues that advertising sales reps encounter in their daily work. Brian committed the profits to his book to a cause that has been dear to him for many years called Camp Courageous. If you would like to add a good resource to your publication’s sales library and help some disadvantaged kids at the same time this is a great opportunity. The book is full of concise, simple observations directly applicable to our industry. “Best book on sales I ever read!” Bill Branom “Great book on advertising sales!” Ken Blum “Implementing Brian’s strategies contained in this book will allow you to access years of proven strategies to ensure success for you, your advertisers, and your community.” Tim Bingaman “Brian Gay shares his wit, wisdom, and experience in this memorable collection of sales ideas. If you sell, and we all do, Brian’s insights will motivate, prepare, and instruct you in ways you can do your job better.” Douglas Fry Order it today! Order Brian’s book and assist your bottom line and the lives of all the campers who attend Camp Courageous. This advertising sales handbook is available online at www.createspace.com/3377962. Save $2.95 with discount code 26KDPHWE FREE COMMUNITY PAPERS OF NEW YORK “I set a goal to raise $5,000.00 for Camp Courageous through the sale of my book, Land Standing, I have $1,000.00 to go and need your help. I would deeply appreciate it as will the over 5000 campers that attend Camp Courageous each year.” -Brian Gay Enjoy this article (one of many) from Brian’s book, Land Standing. Do They Know? Have you ever worked with an account for quite sometime only to find out that they bought a product or service you could supply from some one else? You go over everything you did or said to see why you did not get the order. After agonizing over a missed sale, you still do not have a clue. Do you just mark it up as a lost sale? Do you just move forward realizing that you cannot make every sale? While that is true, what is also true is that the number one reason people do not buy from you is that they do not know what you sell. Recently, while working on a national committee, we were charged with finding a company to do some sophisticated database development work for us. We sent out requests for bids to everyone we could think of as well as asked others if they knew of a company that did the kind of work we were interested in. We were successful in finding a company that had done similar work for other companies and understood our needs. We contracted with them and the project was started. It was not until the final stages of the project did one of our regular suppliers ask why they were not offered a chance to bid. Even though we had worked with this supplier for several years on an on going basis, not one committee member was aware that this supplier could provide the service we needed. Consequently, the very people we had a strong working relationship with did not even get a chance at the sale. WINTER 2010 Does this happen with your customers? Do they believe that all you sell is space in your paper? Do they know that you can distribute inserts? Do they know that the inserts can be delivered to specific zip codes and or zones? Does your paper offer a print and deliver program and if it does do your customers know? Do your customers know that you can help them do complete promotions for their store or business? Do your customers know that you can help them prepare an advertising budget? Do your customers know that your paper is audited and that along with the audit, readership studies are done that may help them plan for future business? Years ago one of my sale reps made a mistake and scheduled a customer’s inserts a week too early. We did not find out about the mistake until the papers were on the street being delivered. The only thing to be done was to go to the customer and tell him. Lucky for us the sale items were already at the store. We offered to help stock the shelves. The customer declined the offer. I then proposed to print and deliver a four-page tab insert filled with products he wanted to sell in his store. We offered to do the composition, printing and distribution at no cost, as a way of making up for our mistake. His comment, “You can do inserts?” We started talking about his needs and what he wanted to do. We were a perfect fit for his needs. We had extra time in the composing department. The printing would fit into the schedule on one of the slower days. Within forty-eight hours we were back with a proposal for inserts. Over the next several years we printed inserts twenty-six times a year for this customer. Often the run was increased to include other papers in surrounding areas. How much business did we lose because our customer did not know we could produce inserts? He saw us as an insert delivery business. No one had ever told him about what we could do. The above stories point out just how important it is for your customers to understand all that your publication has to offer. It is not the customer’s responsibility to find out what your capabilities are. Maybe a quality list for additional new business is your present account list. Be sure to inform them about all of your products and services. If your customers do not know what you sell - how can they buy it from you? Action Steps: • Prepare a list of all the products and services your paper offers • Start a campaign to inform your customers about all you can do • Talk to your customers about their special needs • Enjoy the additional sales you will make 21 Ontario papers doing much more than surviving Kevin Slimp Institute of Newspaper Technology kevin@kevinslimp.com I spent a good bit of my afternoon thinking about the current state of newspapers. In a discussion with a trusted friend and colleague, I once again was challenged to rethink the traditional role newspapers have played and consider a world where most of what we read is provided online by other sources. Then I remembered a group of newspapers based in the small town of Prescott, Ontario. With a decrease in the number of industry-related conferences, I’ve found myself visiting more places like Prescott of late. You might call Prescott, located about an hour south of Ottawa, the epicenter of a group of community newspapers that serve the towns in that area. That’s where I spent two days Where is Kevin? Jan 21: Lexington, KY Feb 5: Des Moines, IA Feb 10-12: Nashville, TN Feb 25-26: Indiana Tour Mar 5: Austin, TX Mar 22-23: Syracuse, NY Mar 26-27: Saratoga Springs, NY Apr 08: Chicago, IL Apr 9-10: Des Moines, IA Apr 16-17: Saskatoon, SK To contact Kevin directly, email: kevin@kevinslimp.com 22 www.fcpny.com with Beth Morris and the staffs of the six newspapers that make up the Morris Group. Three of the papers are paid circulation; three are free. I had dinner with the staff of the Prescott Journal my first night in Ontario. There was electricity in the air as the group talked about the new equipment waiting in the new building we would occupy for training. New computers, new software and a new press all awaited editors and designers from the six pa- Network wires can be seen as the staffs of newspapers in southern Ontario gather in their new facility for training. pers the next morning. When the training was done, I asked Beth Morris if we could discuss her papers. After all, while word on the street is that newspapers are struggling for survival, here’s a group of newspapers that are not only surviving, but adding facilities, staff and soon, two new publications. Beth shared a very simple vision statement for the Morris Group of newspapers: “A place where people like to work and customers want to support.” She added that a key to a newspaper’s success is its staff. “It’s important to keep an eye toward staff. They all work hard. Kevin Slimp works with Amanda Smith-Millar, Editor of The Winchester Press, at a training event in Prescott, Ontario. They know they have secure jobs. There is definitely a team spirit.” She wasn’t blowing smoke. The staff I met in Prescott was, in a word, impressive. We first discussed the three free papers: The Barrhaven Independent, The Packet (serving South Ottawa) and Business News. I asked about the difference in free and paid newspapers. She noted that both have their place, but she doesn’t see many new paid newspapers in the future. Her two new papers will be free. Beth emphasized the importance of customer service, which keeps advertisers returning. She noted this was a deciding factor for many advertisers who had several options when it comes to print. Eventually, I turned the topic to the Manotick Messenger. The Messenger is a paid weekly with a circulation of 1,100. There are two people on staff, with the layout and production done in the Prescott facility. I asked if it was possible to make a profit with a circulation of 1,100. “At best, it’s break even,” said Beth, “but it’s important to the people.” When pressed she added, “This paper is important to the thousand people who read it. All you have to do is look in the eyes of a parent when a child is in the paper. Then you’ll know why we do this.” Playing the devil’s advocate, I pressed even further. I wanted to know why she even cared if there was no profit involved. “I care,” she said, “because I’m part of a long chain of newspaper people. It’s like a legacy. I’m not going to be the one to end it.” If you’ve followed my work very long, you know that I was one of the first voices urging newspapers to resist the temptation to ignore online journalism. And you might know that I speak on topics related to online journalism at schools of journalism and industry-related events on a regular basis. However, it’s people like Beth Morris that give me optimism concerning the future of our business. Following our earlier conversation this afternoon, my friend sent the following email: “Don’t take my statements earlier today as my saying that newspapers will vanish. I don’t think that’s the case at all. However, I do believe that in order to maintain survival, both the printed paper and the online presence have to find a way to complement each other.” I think we might have found a point of agreement. DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE LLegislative Update The New York State Legislature in 2010Another Year of Transition Mara B. Ginsberg, Esq. Principal, Hinman Straub, PC 2010 represents a critical year for politics in New York. All of New York’s state-level elected positions will be on the ballot (Governor, Attorney General, Comptroller, Senators and Assembly members), as well as the U.S. Senate seat currently held by Senator Kirsten Gillibrand, who was appointed to the position by Governor Paterson. Despite low poll numbers, Governor Paterson continues to say that he is running for Governor, though many observers expect Attorney General Cuomo to challenge Paterson. On the Republican side, former Congressman Rick Lazio is actively running for Governor, while Erie County Executive Chris Collins is considering entering the race. Unless there are changes, the 2010 session may prove just as difficult in getting legislation passed in the Senate. In January 2009, the Democrats took control of the Senate for the first time in generations, and they currently hold a slim (and tenuous) 32-30 majority. After a difficult 2009 session (in which they effectively lost their ability to run the Senate for a month due to a Republican “coup”), Senate Democrats begin 2010 with a bifurcated leadership dynamic – Senator John Sampson of Brooklyn serves as “Conference Leader,” while Senator Malcolm Smith of Queens retains the title of “Temporary President of the Senate,” and Senator Pedro Espada of the Bronx holds the title of Majority Leader. Senator Sampson recently reached out to some Republican Senators to offer committee chairmanships. While no positions have been accepted as of this writing, it appears that Senator Sampson is still trying to set a more bipartisan tone for the 2010 session, and accordingly is trying to find some Republicans who will work with the Democrats in 2010. Senator Sampson recognizes that he will have great difficulty passing legislation with such a slim (32/30) majority when at any given time just a few members can hold the entire conference “hostage.” Lurking in the background of the 2010 legislative session will be the question of which party will control the State Senate in 2011. The party that controls the Senate in YOUR Member Benefit… ASSOCIATE MEMBERS A diverse group of 31 individual members who offer goods and services related to the free paper industry to our members. Check them out on pages 24 and 25 of this newsletter & see what they can do for you! FREECOMMUNITY COMMUNITYPAPERS PAPERSOF OFNEW NEWYORK YORK FREE 2011 will have the opportunity to control the redistricting process – the once-per-decade redrawing of legislative districts based on the 2010 census. As you can imagine, the party controlling the district lines has a great capacity to shape the districts, having clear long-term ramifications. Essentially, the party drawing the lines stands to control the Senate for the foreseeable future. With the political issues as a backdrop, the State Budget will loom large in all matters this session. The Governor is expected to issue his proposed 2010-11 state budget on January 19th. In the wake of the (lengthy) deficit reduction plan negotiations in November and December, next year’s budget is likely to have little spending growth, and no new taxes. Of interest to FCPNY Association members with printing businesses, the New York State Division of Budget recently announced that, for the first time, the budget proposal will not be printed. The Governor’s E-Budget initiative is intended to save the state some $75,000 on printing costs. Finally, in the seemingly endless saga of Senators and criminal proceedings, the December conviction of former Senate Majority Leader Bruno for “honest services fraud” has brought the issue of legislative ethics reform to the fore. The Assembly passed legislation in 2009 to reform the state’s ethics laws, but the Senate did not. The Assembly and Senate are negotiating ethics reform legislation, and it is expected that legislation will be considered early in the 2010 session. As you recall, the Chair of the Senate Consumer Affairs Committee, Monserrate, was convicted of misdemeanor assault charges but was not sentenced to jail time. The Senate now stands to hold a hearing to determine what, if any, action will be taken by the legislative body against the Senator. As FCPNY’s interest in legislation regarding legal notices runs through his committee, we await results of the legislative hearing to ascertain the impact this will have on our working relationship with his office. YOUR Member Benefit… HR HOTLINE Need some motivational materials for your next meeting? Check out the LENDING LIBRARY at fcpny.com! AUTUMN2010 2009 WINTER Have a question concerning labor relations, employment law or discrimination law? Take advantage of YOUR member benefit and give Joe Steflik a call at 607-723-9511. This is a subsidized service to our members and in today’s fast changing employment arena, it is vital to stay on top of developing employment laws. 23 23 By Patronizing Our Associate Members ABC Creative Group A full-service advertising, marketing and communication agency. Joe Stabb 430 E. Genesee St., Suite 203 Syracuse, NY 13202 Phone: 315-471-1002 joe@abccreativegroup.com www.abccreativegroup.com AdMall Sales Development Services Inc. Virtual sales assistant for media advertising. Denise Gibson 600 N. Cleveland Ave., Suite 260 Westerville, OH 43082 Phone: 304-863-6748 Fax: 800-548-4223 dgibson@admall.com www.admall.com A.F.L. Web Printing The one stop shop for meeting publisher’s requirements for the printing of Daily, Weekly, Monthly and Niche Publications. Sandy Theo 2 Executive Drive Voorhees, NJ 08043 Phone: 856-566-1270 Fax: 856-566-0110 stheo@aflwebprinting.com www.aflwebprinting.com Barrett Concepts Josh Lunsky 4432 N. Ravenswood Ave. Chicago, IL 60640 Phone: 773-728-8351 ext. 21 Fax: 773-728-8326 josh@contentthatworks.com www.contentthatworks.com Provides an array of web services and consulting. Brad Barrett PO Box 554 Baldwinsville, NY 13027 Phone: 888-567-9483 brad@barrettconcepts.com www.barrettconcepts.com Chase Press Division of Chase Media Group Production of all print - digital variable data, direct mail, 6-color sheet fed, color web offset, complete in-house binding and finishing. In-house postal verifications, design services. Glen Seaman 1520 Front St. Yorktown Heights, NY 10598 Phone: 914-962-3871 Fax: 914-962-0887 gseaman@chasepress.com www.chasepress.com Circulation audits & readership studies. The largest independent manufacturer of plates in North America. A pioneer in the development and manufacture of digital and analog printing plates for the newspaper and commercial printing markets. Jay Faulkner Tim Bingaman 338 South Kirkwood Road Suite 102 St. Louis, MO 63122 Phone: 800-262-6392 Fax: 314-822-0666 tbingaman@cvcaudit.com www.cvcaudit.com CK Prepress Solutions, LLC 60 East Main St. PO Box 1318 Rockville, CT 06066-1318 Phone: 860-871-1200 jfaulkner@anocoil.com www.anocoil.com Full service graphic design outsourcing company capable of handling from one ad to your complete ad production. Ads are produced withing 24 hours with exceptional design quality and at a savings of up to 50% of conventional in-house operations. Bartash Printing, Inc. Printer of weekly newspapers, direct mail shoppers and niche publications such as real estate, auto, parenting, boating and more! 24 Content That Works Circulation Verification Council (CVC) ANOCOIL Corp. Michael Simon 5400 Grays Ave. Philadelphia, PA 19143 Phone: 215-724-1700 Fax: 215-724-3313 msimon@bartash.com www.bartash.com Ken Mitchell 6008 Glendale Drive Boca Raton, FL 33433 Phone: 888-491-2221 kmitchell@ckpsolutions.com www.ckpsolutions.com www.fcpny.com Niche content syndication. Helps subscribers unlock new local revenue opportunities and build sales through the targeted use of highquality, special -interest content. jblocke1@twcny.rr.com www.heartlandpaymentsystems.com IFPA Independent Free Papers of America Community newspaper association of member publications with independent owners. Cribb Greene Gary Rudy, Executive Director 107 Hemlock Drive Rio Grande, NJ 08242 Phone: 800-441-IFPA Fax: 609-889-8359 gary@ifpa.com www.ifpa.com Specializing in: brokering, shopper businesses, consulting and appraisals. KAESU / CoolerAds.com John Cribb 104 E. Main St., Suite 402 Bozeman, Montana 59715 Phone: 406-586-6621 jcribb@cribb.com www.cribb.com Decker Direct Promotion Products - apparel, calendars, banners, pens, mugs, etc. Kim Shepard 97 Main Street, Suite 5, Delhi, NY 13753 Phone: 607-746-2477 Fax: 607-746-6272 kim@dckr.com www.dckr.com JB Multimedia, Inc. Display your publication online with an interactive digital edition. Robert Durso P.O. Box 704 N.Bellmore, NY 11710 Phone / Fax: 888-592-3212 info@jbmultimedia.net www.jbmultimedia.net Heartland Payment Systems Electronic payments processor for remote deposit capture & check management services, payroll, and credit & debit cards at wholesale costs. John Blocker 8248 Iliad Dr. Manlius, NY 13104 Phone: 315-263-3659 Fax: 888-704-3149 Offering web solutions for community papers. Joe Nicastro 1 Old Wolfe Road Suite 205 Budd Lake, NJ 07828 Phone: 908-698-4357 Fax: 908-325-0499 joe@kaesu.com www.kaesu.com Kamen & Co. Group Services Free distribution newspaper, shopper & magazine appraisers, broker & management consultants. Kevin B. Kamen 3009 Grand Blvd. Baldwin, NY 11510 516-379-2797 or FL Office 727-786-5930 info@kamengroup.com www.kamengroup.com Kidsville News! Produces monthly educational newspaper for children K-6th grade, teachers and parents. Currently published in 24 states. Bill Bowman PO Box 53790 Fayetteville, NC 28305 Phone: 910-222-6200 Fax: 910-222-6199 bbowman@kidsvillenews.com www.kidsvillenews.com LaserLink Rubber Stamps & Signs Increase your profits by offering rubber stamps and engraved signs to your customers. Call for a FREE Sales Kit. DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE We Say “Thank You” for Their Support! Mark Donahue 6418 Route 96 Victor, NY 14564 Phone: 800-226-7754 Fax: 800-230-8552 orders@laserlinkstamps.com www.laserlinkstamps.com MediaBids.com The newspaper and magazine advertising marketplace. June Peterson 448 Main St. Winsted, CT 06098 Phone: 860-379-9602 Fax: 860-379-9617 info@mediabids.com www.mediabids.com Member Service Group Comprehensive package of payment system solutions, including credit & debit card processing, NSF check recovery and electronic check conversion. Paul Huntley 10555 New York Ave., Suite 101 Urbandale, IA 50322 Phone: 888-697-8831 Fax: 515-334-7461 paulhuntley@membergroup.com www.membergroup.com Metro Creative Graphics, Inc. The largest and most comprehensive ad building, revenue generating, art and advertising service. Available online at MetroCreativeConnection. Gwen Tomaselli 519 Eighth Avenue New York, NY 10018 Phone: 800-223-1600 Fax: 212-967-4602 gtomaselli@metro-email.com www.metrocreativegraphics.com MultiAd Providing virtually everything needed to create and sell retail, classified and co-op advertising. The industry’s largest selection of art, ads, photographs and more. Cyndi Stone, ext. 5341 1720 West Detweiller Drive Peoria, IL 61615 Phone: 800-245-9278 ext. 5324 Fax: 309-690-5989 sales_builder@multiad.com www.multiad.com FREE COMMUNITY PAPERS OF NEW YORK NAPS North American Precis Syndicate, Inc. Nationwide distributor of free, noncopyrighted features (health & fitness, home improvement, car care, bridal, holidays, etc.) to newspaper editors. Gary Lipton 350 Fifth Avenue, Ste. 6500 New York, NY 10118-0110 Phone: 212-309-0107 Fax: 800-440-4329 glipton@napsnet.com www.napsnet.com Penny Lane Promotional Products An advertising specialty service with over 300,000 products available to display your company logo, brand name clothing embroidered or screened. Barb or Lori 1471 Rt. 15 Avon, NY 14414 Phone: 800-836-3652 www.plpp.info Michelle Heffernan 2001 Papa Johns Blvd. Louisville, KY 40299 Phone: 800-270-1769 Fax: 502-261-2749 michelle_heffernan@papajohns.com www.preferredms.com SMC - Saturation Mailers Coalition SMC represents saturation mailers, including free papers, shared mailers, and coupon envelope mailers, that share a common interest in maintaining fair and reasonable postal rates and regulations. Donna Hanbery Executive Director 33 South 6th Street, Suite 4040 Minneapolis, MN 55402 Phone: 612-340-9350 Fax: 612-340-9446 hanbery@hnclaw.com FREE COMMUNITY PAPERS OF NEW YORK – NEWSLETTER – Published for the benefit of our members. Volume 33 Number 1 Winter 2010 Publisher/Executive Director Dan Holmes dholmes@fcpny.com President Carla Chase Managing Editor/ Marketing Director Erika Perez eperez@fcpny.com Graphic Design & Layout SRDS Standard Rate & Data Service PennySaverUSA.com Provides free classified websites to weekly newspapers & shopper publications. Loren Dalton, President 11311 White Rock Rd. Rancho Cordova, CA 95742 Phone: 916-636-1380 Fax: 916-636-1301 ldalton@pennysaverusa.com www.pennysaverusa.com The Peterson Group Consulting for community-oriented newspapers and shoppers. Services include operational, content and marketing strategies, revenue development, sales training and mentoring. Seminars for business community. Brokerage. John Peterson 24 Robin Lane Oakdale, CT 06370 Phone: 860-447-9198 Fax: 800-903-0256 consultpub@aol.com www.johncpeterson.com Preferred Marketing Solutions Printing of inserts, brochures, marketing collateral, direct mail, promotional products, uniform fulfillment and point of purchase materials. WINTER 2010 Connects publishers with media decision makers all day, everyday. SRDS.com has powerful functionality to help buyers select markets and newspapers in which to place their advertising dollars. Trish Delaurier 1700 Higgins Rd. DesPlaines, IL 60018 Phone: 386-760-1035 Fax: 847-375-5374 tdela@srds.com www.srds.com Advertising, Editorial & Production FCPNY PO Box 11279 Syracuse, NY 13218 Toll Free: 877-275-2726 Fax: 315-472-5919 www.fcpny.com WebVisible Offers turnkey search marketing, display and other interactive products that enable traditional sales organizations to easily add online marketing services to their advertising services sales portfolio. Jim Misuraca 121 Innovation Drive, Suite 100 Irvine, CA 92617 Phone: 949-502-5757 Fax: 949-502-5758 jmisuraca@webvisible.com www.webvisible.com FCPNY is not liable for errors appearing in advertisements beyond the cost of the space occupied by the error, and notification must be made in writing within 10 days of publishing. The right is reserved by FCPNY to edit, reject or cut any copy without notice. NO CASH REFUNDS. The opinions of the individual contributors or correspondents do not necessarily reflect those of the publication or its management. FCPNY may include material produced under copyrighted or syndicated ad service. Permission of the publisher must be obtained before copying any of the material from any issue of the FCPNY Newsletter. 25 PPaperChain Update PaperChain has just completed a major campaign sent to 17,000 media buyers across the country. Each recipient received a personalized post card with a chance to win a $10.00 Starbucks gift card. In order to be eligible to receive the card they had to be one of the first 200 respondents. The survey was conducted online and had the media buyer answer 8 questions about their position and media buying habits. They also had to provide a valid email address and contact information. This data will be used for future emails directed towards interested media buyers. by Brian Gay, Chairperson Now it is your turn to help. The media buyers have access to your paper’s data derived from your CVC audit. If you do not keep the audit information correct they will not know how to find your paper or who to contact. Likewise, the data supplied to SRDS is from the CVC audit. The PaperChain committee tried to make the process as easy as possible by having only one database to update. However, you have to take responsibility to appoint someone to keep the CVC audit data CCVC Audit Training updated or do it yourself. It is critical for the future success of your paper. PaperChain is working to get media buyers to make your phone ring. In most cases, when a media buyer calls your paper it is extremely difficult to get information on a timely basis. Often the media buyer is on an exceptionally short deadline. When you fail to get back to them in time, you have lost the buy. PaperChain is striving to bring awareness to the media buyers about the free paper industry. We have an impressive story and need to make sure we are ready when the phone rings and media buyers want to place an order. Do not make the mistake of waiting for the first call to get your papers information together. Brian Gay may be contacted by phone at 319-341-4352 or email briangay@mchsi.com 5 Reasons Why You Should Take Advantage Of CVC’s Audit Training Today! If you are a publisher who hasn’t taken advantage of CVC’s conference call audit training, you are missing out on new revenue opportunities. “In our most recent publisher’s survey, 86% of publishers that completed audit training reported increased ad sales,” said Tim Bingaman, CVC President and CEO. If you have not completed training for your recently delivered audit, we’ve got five great reasons you should sign up today. 1. Training is immediately useful and can prevent major sales presentation blunders. A CVC audit is one of the most powerful sales tools your representatives have. Hopefully they’re sharing your audit results with media buyers on a daily basis. The intimate knowledge your sales force gains during training will help them explain and sell your publication to the next potential media buyer they meet with. On the other hand, an untrained sales representative can damage your publication’s reputation. In order to sell ad space in your publication, your sales representatives must be seen as experts on your publication’s audit results. “An untrained sales rep can look very unprofessional in front of a media buyer,” said Tim Bingaman, president and CEO of CVC. “If you don’t know what 26 www.fcpny.com your numbers mean, you can really make your publication look bad in front of a skilled media buyer.” new sales representative, you can even call CVC to set up a one-on-one training for this person. 2. We can help you put your numbers into context. An audit exposes your publication’s strengths and weaknesses, according to Bingaman. During your training session, CVC will put your numbers in context with national and, if available, regional averages. This context will help you determine your strengths and weaknesses, and your sales staff can promote the publication’s strengths while others work on improving areas of weakness. 5. Training is FREE. 3. All you need is a speaker phone and 30 minutes. CVC recommends scheduling your training during a regular sales or staff meeting, using a speaker phone. A typical training conference call involves about 20 minutes of detailed explanation of your audit results. Then CVC will spend about 10 minutes, or longer if necessary, answering questions and helping you put your audit in context with your local market and competitors. Webinar training is also available. 4. CVC will train your staff as many times as necessary. CVC will repeat this training as often as necessary for new staff to feel confident interpreting your audit results. If you’ve recently hired a Harrison Cochran, chairman of the Mile High Suburban Press Group, recently invited his circulation and advertising staff to a CVC audit training session. “It was the best combined circulation and advertising session that we’ve had,” according to Cochran. “The training was a good explanation of the audit and taught us how to sell against someone else’s audit.” “While the information was applicable to both departments, the most useful information presented was the reader survey information,” Cochran said. He recommends all publishers take advantage of this training. “You’ve already made the investment in the audit,” Cochran said. “The training helps make sure your staff is using the information.” Please call 1-800-262-6392 to schedule your publication’s training. DOWNLOAD THE CPAN MEDIA KIT • ACCESS MEMBER INFORMATION • REVIEW THE AREAS THAT WE SERVE • ACCESS MEMBERSHIP BROCHURE Take Advantage of AdMall ’s ® FREE TRAINING Get the most out of AdMall with our FREE training webinars. Whether you are using AdMall for the first time, looking for a refresher course, or ready to learn more advanced sales strategies, we can help refine your skills - right at your own desk! 2010 WEBINARS FOR ADMALL SUBSCRIBERS AdMall 101: Prospecting for Local-Direct Accounts AdMall 201: Diagnosing Advertiser Needs 30 minutes 30 minutes Consultative selling requires a keen awareness of each adNEW! vertiser’s business, their challenges and market opportunities. Learn how to create a powerful Local Account Intelligence report to engage the advertiser, and to create powerful talking points during the next sales call. The questions you ask during a call make the difference between winning the sale, or not. Learn how to use the Diagnosis Call to reveal the advertiser’s motivation for buying advertising, what they expect to get, and potential objections. AdMall 101: Training on Demand Learn the basics of AdMall at your own pace with our AdMall 101 training in QuickTime streaming video. Available in the Training On Demand section of the AdMall Information Desk. AdMall 102: Prospecting for Major/Key Accounts NEW! AdMall 202: Building Your Case for Advertising with Market Research 30 minutes Learn how to influence the advertiser’s buying decision with Consumer Spending, local Market Demographics and Housing/Real Estate Data. Also learn how to create a target market based on your advertiser’s sales radius, and how to find seasonal sales opportunities. 30 minutes Learn how to win larger national accounts by adopting a sophisticated, consultative approach. Learn how to find recent developments, annual budget cycles, ad buying decision-makers and consumer spending at the national level. Each webinar will focus on two selected major accounts. AdMall 203: Financing New Advertising with Co-op 60 minutes The basics of co-op and how can it help sell more advertising. Includes: How to locate vendor co-op programs in AdMall, how to qualify each opportunity, and helping the advertiser take advantage of “use or lose” co-op dollars. AdMall 103: Prospecting for Online Accounts 30 minutes How many visits does your advertiser’s website generate monthly? What about their competitors? Learn how Online Ad Intelligence reports provide selling strategies for your advertiser’s business including recent trends, and which online media influenced consumer buying decisions most. AdMall 301: Managing Sales Development Performance with AdMall 45 minutes Learn how to use the Manager’s Desk to measure AdMall usage and trends, then download the results to an Excel report. Recognize how to create and manage user logins, re-assign advertiser accounts and develop target market areas. A must for new AdMall Managers. Visit AdMall’s Information Desk for webinar details, course dates, start times, and registration. 877-4-ADMALL | AdMall.com © 2010 Sales Development Services, Inc. | All Rights Reserved | AdMall is a registered trademark of Sales Development Services, Inc. | AMU010410