Entreprendre No. 45, Autumn-Winter 2004
Transcription
Entreprendre No. 45, Autumn-Winter 2004
The magazine for P e r n o d R i c a r d s h a r e h o l d e r s USA A growing business Success story The Group’s anis spirits Visitor centres There’s something about Jameson New concepts for leaders Discovering Martell and its exceptional cognacs No. 45 - autumn-winter 2004 O N T E N T 4 S We revise upwards our prospects for growth ! ▲ INTERVIEW ENTREPRENDRE & SHARES Interview with Patrick Ricard, Chairman and CEO of Pernod Ricard. ▲ 10 16 REGION SUCCESS STORY The USA: a growing business There’s something about Jameson The United States represents close to one quarter of worldwide wine and spirits revenue. It is also a market in a strong growth phase, and one of the Group's priorities. 22 7 Since joining the Group in 1988, Jameson has had year on year growth of almost 9% and reached a total sales volume of 1.6 million cases in 2003. Uninterrupted growth for over 16 years. ▲ INNOVATION The Group’s anis spirits New packagings for Ricard and Pastis 51, distribution of ready-todrink Ricard through medium and large outlets. “Créateurs” bottle for Ricard, launch of Pastis 51 Citron… The year has been rich in innovations for the Group’s anis spirits. ▲ C 28 VISITOR CENTRES ▲ Discovering Martell and its exceptional cognacs At the gates of the old city of Cognac, Gâtebourse, the centre is adjacent to the Martell facilities. “Welcome to the oldest major cognac houses !” 32 QUALITY, SAFETY ENVIRONMENT entreprendre NO. 45 - AUTUMN-WINTER 2004 3 We revise upwards our prospects for growth [ S T R A T E G Y ] Interview with Patrick Ricard, Chairman and CEO of Pernod Ricard In the first half of 2004, Pernod Ricard has made progress in all of its markets. These good results allow the Group to revise upwards its prospects for 2004. What are the ingredients for these excellent projections? Patrick Ricard: Pernod Ricard’s growth is the result of a subtle cocktail that mixes, in particular, the excellent results achieved by our premium brands and those of our worldwide distribution network. Geographically, in the first half of the year Asia and America have been the two driving forces of our operating profit organic growth, generating more than 80% of the increase. In Europe, despite a contrasting environment, the Group has maintained dynamic growth. We obtained excellent results in Germany, the United Kingdom, as well as in Greece. As far as the countries that have recently become part of the European Union are concerned, such as Poland or the Czech Republic, our brands are beginning to fully benefit from the disappearance of the customs barriers. How did your premium brands, particularly Chivas Regal and Martell, perform? Patrick Ricard: Our premium brands have recorded a spectacular increase in China: Chivas Regal doubled its volume in Chinese Asia, and is showing substantial growth in South America, among other things, with the help of the “This is the Chivas life” campaign, which is working very well. Sales of Chivas Regal have now exceeded 3 million cases, showing an increase of +11%, and have made progress in all regions. Sales of our Martell cognacs have, for their part, shown an increase of +8%. It’s the higher-quality brands that are showing substantial growth. Thus, Martell Cordon Bleu registered a record increase of +27%. It is indeed a unique product in the universe of cognac. It is mainly developing in Asia, and especially in China, Malaysia, Taiwan, and on the duty-free market. The Jameson, The Glenlivet, and Jacob’s Creek brands are also making good progress. This good news allows us to revise upwards our prospects for 2004, with internal growth in operating profit (on a comparable basis and rates of change), increasing at rates of +8% to +10%. sumption, we decided to make large advertising and marketing investments in our brands, particularly in Ricard and the whiskies. These investments constitute, in our view, our profits of tomorrow. The +1.6% increase in our sales in France seems to demonstrate this. entreprendre NO. 45 - AUTUMN-WINTER 2004 ▼ Despite difficult market conditions in France, Pernod Ricard is increasing its sales there. How do you explain that? Patrick Ricard: In France, in a difficult context marked by a drop in con- 5 [ S T R A T E G Y ] For example, Clan Campbell Scotch whisky is now at the top of its category. However, these large advertising and marketing investments represent a burden on our operating profit, which shows a downturn in France. How do you intend to pursue and support your growth in the future? Patrick Ricard: Our distribution network, which is now worldwide, pro- Modification of the Pernod Ricard fiscal year The Mixed Shareholders’ Meeting has decided to modify the Pernod Ricard fiscal year, to begin on 1 July and end on 30 June of the following year. Accordingly, the current fiscal year will have an exceptional duration of 18 months: from 1 January 2004 to 30 June 2005. The next Shareholders’ Meeting will take place on 10 November 2005. With Pernod Ricard obtaining more than 60% of its revenue in the second half of the year, particularly due to major sales for end-of-year celebrations, this change will make the company’s revenues more easily understandable. This will also make it possible to draw a better comparison between the performance of Pernod Ricard and of its main competitors, whose annual closure is also at that time. 6 AUTUMN-WINTER 2004 - NO. 45 entreprendre vides significant support for this growth, and, because of that, I would like to congratulate all of our teams throughout the world for their efficacy and dynamic work. We have increased our advertising and marketing investments by 13% worldwide. Moreover, creation and innovation for us are additional opportunities for development. In the Group, there has always been a real passion for creating. Recently, we have used this for our high-end brands. As an example, 18-year-old Chivas Regal Scotch whisky has seen its icon status amongst luxury whiskies reinforced by a new look. Our teams have also revisited The Glenlivet range, our number one singlemalt Scotch whisky. A new advertising campaign has been launched on its main markets. As for aniseeds, Ricard, with a new look, is the object of a new advertising campaign. Pastis 51 Citron has been launched in a new effort to revitalise the aniseed market. Lastly, our portfolio has been expanded to include a new New Zealand wine brand, Framingham. As regards your debt, Pernod Ricard has mandated four banks to put in place a new bank loan. What is the objective? Patrick Ricard: It’s quite simple: to benefit from more favourable conditions for the loan that we took out at the time of the acquisition of the Seagram activities in 2001. In the course of that operation, on the one hand, we repaid the amount of the former loan we’d taken out in 2001. On the other hand, we concluded a new multicurrency syndicated loan in a total amount of EUR 1.4 billion, for a term of five years, with four financing partners (BNP Paribas, Calyon, JPMorgan, and SG CIB). Following the conclusion of this new loan, Pernod Ricard benefits from more favourable financing conditions, eliminating the constraints and guarantees of the previous loan. The margin paid thus goes from 0.55% to 0.225% - 0.275% per year depending on the utilisation of the new credit line. This shows our shareholders, once again, that our teams are keeping a close eye on the Group’s financing costs. The Shareholder’s Meeting voted to change Pernod Ricard’s fiscal year, which will last from 1 July to 30 June. Therefore, the current fiscal year will have the exceptional duration of 18 months. When do you plan on making the first interim dividend payment? Patrick Ricard: Due to the extraordinary duration of the fiscal year, two interim dividend payments will be made. The first payment of EUR 0.98 per share will be disbursed on 11 January 2005. In accordance with prior practice, this payment is equal to 50% of the dividend obtained in fiscal year 2003. ■ New look for Ricard and Chivas Regal 18; Overhauling the The Glenlivet line; Launching Pastis 51 Citron… There has always been a real passion for creation in the Group. entreprendre NO. 45 - AUTUMN-WINTER 2004 7 [ E N T R E P R E N D R E A N D S H A R E S ] The Pernod Ricard Share Opinions of the economic and financial community In its ratings of the 400 best global companies, the American magazine Forbes listed Pernod Ricard as one of the most attractive companies for investors. Forbes: “We'll boldly suggest that these 400 firms - representing less than 1% of the world's publicly listed companies - are prime candidates for a growth-oriented equities portfolio.” La Tribune: “The number three company worldwide continues to give the market pleasant surprises. Its value indicates the second best performance of the CAC 40 this year.” Les Echos: “Pernod Ricard has entered the virtuous cycle of regular growth, more and more profitable, and an ever-healthier balance sheet, as the debts incurred to acquire Seagram continue to be repaid.” Financial Times: “Compared to Pernod Ricard, Diageo’s earnings growth will probably continue to look mundane.” L’AGEFI: “…the Group does better than the majority of its competitors.” Evolution of the Pernod Ricard share Value from 1 May 2004 to 12 November 2004 (closing price) EUR 113 The share reached its historic high on 5 November 2004. 8 AUTUMN-WINTER 2004 - NO. 45 entreprendre Register your shares as pure registered shares Registering your shares as pure registered shares refers to registering your shares in the records of the company, and allows you to: • Take advantage of free custody and regular management. • Receive personalised information about Pernod Ricard in the Annual Report and Entreprendre, sent directly to pure registered shareholders. • Be invited automatically to the Shareholder’s Meeting: all documents necessary for participation will be automatically sent to you by ordinary post, at least 15 days before the date of the Meeting. • Attend the General Meeting without blocking your shares: as a pure registered shareholder, you only have to show proof of identity. a The share Rating: First Market, Euronext Paris SA Codes: ISIN > Bloomberg > Reuters > Datastream > FR0000120693 RI FP PERP.PA F:RCD 12-month sales figures: Inclusion in indices: CAC 40, SBF 120, SBF 250, Euronext 100, FTSEurofirst 100, DJ STOXX600, DJES MID EUR, S&P Europe 350, S&P Euro Plus and S&P Euro Sector indices: DJES Food & Beverage and FTSE Global non-cyclical consumer goods 3 February 2005 Number of shares issued: 12-month financial results: 70,484,081 In order to register as a pure registered shareholder, Pernod Ricard has developed a procedure with the Société Générale. All you have to do is contact the Société Générale at 0800 119 757 (hotline for calls within France) or + 33 2 51 85 67 89 for calls from other countries. If you are not yet a shareholder, a first-time purchase procedure for pure registered shares has also been developed. Financial calendar 17 March 2005 15-month sales figures: 9 May 2005 Share buyback In accordance with the authorisation given at the Shareholders’ Meeting of 17 May 2004, Pernod Ricard has initiated a share buy back process. As per September 2004, 1,569,293 shares have been bought back at an average price of EUR 101.54. Among them, 569,293 are intended for a future stock option plan. 18-month sales figures: Find the share price in real time as well as the latest financial information at: 28 July 2005 www.pernod-ricard.com 18-month financial results: 22 September 2005 Shareholders’ Meeting: 10 November 2005 entreprendre NO. 45 - AUTUMN-WINTER 2004 9 [ The R E G I O N ] USA a growing REP- RESENTS CLOSE TO ONE QUARTER OF WORLDWIDE WINE AND SPIRITS REVENUE. IT IS ALSO A MARKET IN A STRONG GROWTH PHASE, AND ONE OF THE GROUP’S PRIORITIES. n a market where all spirits and wine categories increased in size last year, Pernod Ricard USA has grown twice as fast as the market, at 9%,” remarked with pride Michel Bord, Chairman and CEO of Pernod Ricard USA. “We are optimistic about the business, as our brands continue to strengthen during 2004.” Pernod Ricard USA is the leader in gin with Seagram’s Gin, in single malts with The Glenlivet, in Irish whiskeys with Jameson and Bushmills, and in premium bourbons with Wild Turkey. Both I business ▼ THE UNITED STATES [ R E G I O N Jameson and the Jacob’s Creek Australian Wines were included on Impact Magazine’s list of 2003 “Hot Brands”, crowning their achievement of doubledigit growth. “Chivas Regal is the number two premium Scotch whisky,” added Michel Bord. “In the American market, imported brands, premium brands and flavored brands are the fastest growing segments,” explains Michel Bord. “Therefore, we have looked for a way to capture a part of this growth with the introduction of premium and super premium vodkas, flavored vodkas and other new products, such as Bushmills Irish ] apple, raspberry, citrus and vanilla. “We have also launched Seagram’s Platinum Select Vodka, building on the success of the base brand,” explains Michel Bord. Seagram’s Platinum Select Vodka, a 100 proof vodka, is distilled and bottled at Pernod Ricard USA’s manufacturing facility in Lawrenceburg, Indiana. This ensures exceptional quality in the entire process of production and thus reinforces the reputation of the “Smoothest Name in Vodka.” This top-of-the-line vodka is enjoyed neat, not mixed. Jimmy Russell, a half century of services to Wild Turkey Seagram’s Gin > No. 1 Gin 50 years in bourbon, that’s to be celebrated! It is a fact that Jimmy Russell, Master Distiller of Wild Turkey Bourbon, joined the Lawrenceburg, Kentucky, distillery in the southern United States in 1954. Bourbon is part of a family history for Jimmy as he himself was born a few kilometers from the distillery. His father and his grandfather also spent their careers with Wild Turkey. Today Jimmy is a living legend. His fans see in him “the best and wisest distiller of bourbon active today.” The recipe of his success? “Work with patience and a constant pledge of quality”, explains Jimmy. As the third Master Distiller since the founding of Wild Turkey, Jimmy made a grand tour celebrating his 50 year tenure from Louisville, Kentucky, bourbon country, to Tokyo, Japan. He was recently in Paris for the Whiskey Festival. To celebrate his half-century, a special bourbon, “Wild Turkey Tribute,” has been created in a limited edition (several thousand bottles) of a 15-year-old bourbon. Sold exclusively in the United States and Japan, this bourbon has been created from unique barrels specially selected by Jimmy 15 years ago. The finest ingredients were used to create a superior and distinct taste, the key to the success of Wild Turkey, the most widely sold premium bourbon in America today. The Glenlivet > No. 1 Single Malt Jameson > No. 1 Irish Whiskey Wild Turkey >No.1 Premium Bourbon Novelties in the vodka category The vodka market in the United States represents 41.5 million cases (source: Adam’s Handbook Advance 2004). At a growth rate of 5.3%, vodka is one of the most promising categories in the spirits sector. Pernod Ricard USA reinforced its position with a new brand, Seagram’s Vodka, and a “super-premium” vodka, Wyborowa Single Estate. Seagram’s Vodka is packaged in the renowned bumpy bottle like Seagram’s Gin. Only a few months after its launch, this new product passed the half-millioncase mark. Flavored versions include 12 AUTUMN-WINTER 2004 - NO. 45 entreprendre Imported super premium vodkas have been experiencing dramatic growth. Pernod Ricard USA is entering the market with Wyborowa Single Estate, a Polish wódka, sold in a unique bottle designed by the famous architect Frank Gehry (see Entreprendre 44). Priced in the 30 dollar range (EUR 25), Wyborowa Single Estate is created from the rye cultivated on the same property where it is distilled in the village of Turew in Poland. Since its introduction, it has received many accolades in the press. This super premium wódka will be available throughout the United States in 2005. Capitalize on Irish heritage In 2004, capitalizing on the Irish whiskey credentials and heritage of ▼ Cream. New products are in effect an important source of growth for Pernod Ricard USA.” Bushmills, Pernod Ricard USA launched Bushmills Irish Cream, a rich cream liqueur of superior quality. Bushmills Irish Cream is created from fresh cream, sugar, cacao, and for authenticity Bushmills Irish whiskey, the product of the oldest licensed whiskey distillery in the world with more than 400 years of knowhow. “These characteristics permit us to differentiate ourselves from other brands on the market,” continues Michel Bord. Bushmills Irish Cream is enjoyed as a liqueur, with or without ice, and it also provides the perfect ingredient to enhance coffee, hot chocolate or other cocktails. Bushmills > No. 2 Irish Whiskey Chivas Regal > No. 2 Premium Scotch Whisky Marketing at the forefront Always dynamic, the Pernod Ricard USA management team has developed marketing initiatives that are at the forefront of the industry. To support future growth, Seagram’s Gin, Chivas Regal and Martell have developed unique programs that are particularly relevant to these brands primary consumers. Seagram’s Gin has organized the “Seagram’s Gin Live Tour,” a musical tour including 24 American cities, specifically focusing on the African-American community. “Seagram’s Gin, our most important brand in terms of volume, is responding to these targeted marketing initiatives,” confirms Michel Bord. Chivas Regal, number two in premium Scotch whiskies, is sponsoring La Ley, a well entreprendre NO. 45 - AUTUMN-WINTER 2004 ▼ Seagram’s Gin has organized the “Seagram’s Gin Live Tour,” a musical tour including 24 American cities. 13 [ R E G I O N ] known Hispanic recording artist. Martell also implemented marketing programs for the African-American, Asian and Hispanic communities relating to its “Rise Above” campaign. “We want to develop relationships with consumers. After shows and events where our brands have been highlighted, we mine the names of all the people who were interested in our products in order to communicate with them directly.” Through The Glenlivet Society, Pernod Ricard USA has established an online program offering Society members the opportunity to order “tasting kits” for the whole range of The Glenlivet In the USA – customized label for Chivas Regal 12 years old. products. Outreach can also take the form of invitations to evenings organized for the brands. These programs create an interactive communication with consumers. Finally, another creative online feature is the opportunity to personalize the labels on The Glenlivet, Chivas Regal, Wild Turkey Rare Breed, Bushmills, and Jacob’s Creek Sparkling. “Everyone, whether a business or an individual, is able to have a unique bottle for celebrations or special occasions. Companies can even include their logos.” “The American market thus offers excellent prospects of growth for the Group. With its brands, its innovative marketing techniques as well as its motivated teams, we are sure to capture an important part of the future growth,” concludes Michel Bord. ■ 14 AUTUMN-WINTER 2004 - NO. 45 entreprendre The Glenlivet - No.1 Single Malt in the United States The Glenlivet is the number one single malt brand in the United States with sales exceeding 200,000 cases (*) in 2003 and 27% of the market. Introduced in America after the repeal of Prohibition by George Smith, the great grandson of the founder of The Glenlivet, the growth of this single malt Scotch whisky hasn’t stopped. In the 1950's, Hollywood stars Yul Brynner and Robert Taylor insisted on finding it in their hotel rooms. In 2003, the brand experienced growth of 8%, surpassing the growth of the single malt category. Today, The Glenlivet will be “relaunched”, underlining the determination of the Group to develop the brand. The new launch will include new packaging, a new brand logo, as well as new advertising. The objective is clear: become the most widely sold single malt in the world. In the United States, the new advertising campaign was created by Berlin Cameron of Red Cell in New York, in collaboration with Young & Rubicam in Paris. This campaign, showing different versions of the label of the bottle, demonstrates the unique expression of the brand, its pioneer spirit and its qualities. Launched in September, the campaign has appeared in several prestigious magazines, such as Forbes, Business Week, Esquire… “This relaunch in the United States is a good example of the collaboration between a brand owner, such as Chivas Brothers, and a distributor, such as Pernod Ricard USA. Our discussions started from the positioning and continued through the finalization of the campaign,” explained Neil Macdonald, Director Malt Whisky Brands, Chivas Brothers. (*) cases of 9 liters Jameso There’s something a 16 AUTUMN-WINTER 2004 - NO. 45 entreprendre [ SINCE n ] 1988, JAMESON HAS HAD YEAR ON YEAR GROWTH OF ALMOST 9% AND REACHED A TOTAL SALES VOLUME OF 1.6 MILLION CASES IN 2003 – UNINTERRUPTED GROWTH FOR OVER 16 YEARS. TALKING ABOUT JAMESON'S SUCCESS ALSO INVOLVES TALKING ABOUT IRELAND'S SUCCESS AND MORE PARTICULARLY THAT OF ITS CAPITAL CITY, DUBLIN. DURING THE 1990S, WITH ITS ECONOMY IN FULL BOOM, IRELAND WAS LABELLED - THE 'CELTIC TIGER’. AT THE HEART OF THIS DEVELOPMENT IS THE CITY OF DUBLIN. THE CITY HAS AN EXCITING MIX OF THE OLD AND THE NEW, WITH ITS HISTORIC DISTRICTS AND JOINING THE GROUP S T O R Y IN PORT AREAS THAT HAVE BEEN TRANSFORMED AND MODERNISED; AND NOW, DUBLIN IS TRULY THE MOST EXCITING OF EUROPEAN CITIES. ONE OF ▼ bout S U C C E S S entreprendre NO. 45 - AUTUMN-WINTER 2004 17 [ S U C C E S S F S T O R Y ] An unequalled growth worldwide ounded in Dublin by John Jameson in 1780, Jameson has also seen unequalled growth worldwide – in fact it is the fastest growing International whisk(e)y*. What is so special about Jameson ? customers may know Ireland, but they all have an idea of the culture and values that it represents.” Being of Irish origin today implies both authenticity and conviviality. This can be seen today in the most popular “trendy'” bars located in the historic centre of Dublin. This success has many facets. So what is it that makes Jameson such a Jameson’s key special product? Peter O’Connell, International Sales and Marketing Director, and Philippe Savinel, Managing Director, Irish Distillers. Is it its Irish origin? Distilled in Dublin up until 1975, today it is produced in Midleton, County Cork. “Jameson is obviously strongly established in Ireland. But today it is consumed in all four corners of the earth, from Australia to the USA, from Finland to South Africa,” explains Peter O’Connell, International Sales and Marketing Director, Irish Distillers. “Not all of our *Pernod Ricard 2003, Canadean 2003 International Whisk(e)y is any unaged whisk(e)y selling 50,000 cases in five markets or more. 18 AUTUMN-WINTER 2004 - NO. 45 entreprendre Is it its triple distillation? Irish whiskeys are usually the only ones to be distilled three times (Scotch whiskies are normally only distilled twice and most Bourbons only once). This unique process guarantees their unique character. As stated by that world renowned connoisseur of whiskey Michael Jackson, “Irish whiskey was maybe the first of all, and can certainly boast an impeccable pedigree.” markets are the USA, Ireland, the United Kingdom, France, Spain, Travel Retail, Australia and South Africa. Is it its taste? Jameson is known as an exceptionally “smooth whiskey”. But other whisk(e)ys are also smooth. “What is so special about Jameson is most likely a combination of all these things”, 2000 explains Peter O’Connell. Add this to a relaxed open style. The Jameson family motto is “Sine Metu” (meaning “Without Fear” in Latin) and Jameson is a whiskey that is confident and welcom1500 ing. “Such values are very contemporary and we have based our stategy on them to produce our new campaign ‘There’s something about Jameson’.” Target: 2 million cases next year1000 9-litre cases (source: Irish Distillers) 2,000 1.6 million (CAGR: +8.6%) 1,500 1,000 500 88 89 90 91 92 93 94 95 96 97 96 97 98 99 00 01 02 03 ▼ “Jameson has in fact been a continual success story ever since 1988. Today we want to accelerate and expand this growth dynamic.” Target: 2 million cases next 500 year, including accelerating the performance in the USA, which is now Jameson’s largest market. “Today we want to attract drinkers who have a ‘young’ approach to life. Whether they are 25 or 50, the important thing is0 their outlook on life.” Jameson wants to be seen as a brand that is modern and Jameson’s sales growth entreprendre NO. 45 - AUTUMN-WINTER 2004 19 [ S U C C E S S S T O R Y ] relaxed, “a brand that doesn't expect people to change their lifestyle, but which offers them something… different.” An urban brand, with its roots at the heart of Dublin. Showing off a new “vibrant” green colour palette, the new campaign uses the seal as a signature device and tries to explain what is so special about Jameson. This campaign, starting at the end of the year, is contemporary and will be adapted in line with different markets and cultures. Jameson – Hot Brand and Fast Track Brand in the USA Jameson has grown strongly in the USA. It has been awarded Impact International’s Hot Brand award for the third year in a row (this is awarded to brands selling more than 200,000 cases and achieving double-figure growth) Jameson is the only Pernod Ricard Spirits brand to have received this award in three consecutive years. Jameson was also named a Fast Track Brand by the Adams Liquor Handbook in 2003. How should I drink my Jameson ? This is the question that every new whiskey drinker asks. Barry Crockett, master distiller for Jameson, will always reply by saying “as you like it!” It is unusual for a premium whiskey like Jameson to have none of the traditional whisk(e)y rules applied on how it is consumed, this has perhaps also contributed to Jameson's phenomenal global success. This campaign has a single aim: to encourage you to try Jameson and taste its… difference. “By highlighting our distinctiveness, we are not just targeting whiskey drinkers, we are trying as far as possible to communicate the message that something is happening around our brand to all our target spirits consumers,” concludes Peter O’Connell. “Jameson has a very exciting future on a global scale,” explains Philippe Savinel, Managing Director of Irish Distillers. “Jameson has performed spectacularly well in the USA and will continue to do so. The brand is also showing very encouraging growth in every single region of the world. With 2 million cases, we are entering a new league in international spirits.” A new story for the leading Irish whiskey. ■ 20 AUTUMN-WINTER 2004 - NO. 45 entreprendre Jameson website in Spain. Jameson, highest growth for whiskies in Spain Whisky is Spain's top category and represents a real growth opportunity for the Group. Spain is in fact ranked third on the global wine & spirits market. A market where “premium” imported brands are showing huge growth. 70% of consumption takes place in cafés, hotels, restaurants, especially at night. “In 2003, Jameson was the fastest growing international whisk(e)y,” explains Bruno Rain, chief executive officer of Larios Pernod Ricard. “The brand's annual growth rate has been 30% since it was launched. We intend to establish it here as a benchmark in premium standard whiskies.” First launched in 2000 on a test market in Valladolid then Madrid, this product is available today across the whole peninsula and is among the priority brands of Larios Pernod Ricard. Sales of Jameson in Spain this year will reach the symbolic threshold of one million litres, just four years after it was launched ! “With Jameson, we have a very emotional relationship,” explains Bruno Rain. “We started from scratch in 2000 and today Jameson is one of the benchmark whiskey brands and Spain is already in fourth place for the brand, outside of Ireland.” In June 2004, the whole Larios Pernod Ricard sales team went to Ireland on invitation from the brand owner, Irish Distillers, to celebrate this success and make its attachment to this brand even stronger. The good results are without doubt the fruit of the many promotions produced around the brand, not only in the outside of home channel, but also on the Internet, with a new Jameson site launched recently in Spanish. Dublin's most emblematic monuments steer surfers on the site. Find it on www.jameson.es [ I N N O V A T I O N ] The Group’s anis spirits New concepts for leaders NEW LOOKS FOR RICARD AND PASTIS 51 PACKAGING, DISTRIBUTION THROUGH OFF-TRADE OF RICARD PRÊT-À-BOIRE AND “CREATEURS” BOTTLE, LAUNCHING OF A PASTIS 51 CITRON… THIS HAS BEEN A YEAR OF INNOVATIONS FOR THE GROUP’S ANISEEDS. 22 AUTUMN-WINTER 2004 - NO. 45 entreprendre Pastis de Marseille in red are underlined by the signature of Paul Ricard Créateur, and the vintage 1932 now appears in a smile configuration. The silver collar indicates the Ricard brand, engraved in the same silver tone. A contemporary image “For Pastis 51, the leader in the south-east of France and Marseilles (source: IRI – Secodip), the object of our innovation efforts is threefold,” explains Pierre Coppéré, Chairman and CEO of Pernod. “We want to differentiate ourselves from our competitors, give more status to the brand, and accentuate the values of the south.” Thus, a new look was developed. As a reminder of the values of the south of France which are dear to the brand, the label ▼ C ompetitors for many years, Ricard and Pernod, the two leaders are rivals in the field of innovation this year. An additional way of vitalising the anis spirits market, where Pernod Ricard has its roots. “We want to play our leadership role by developing new concepts,” explains Alain Chamla, Chairman and CEO of Ricard SA. By innovating, Ricard intends to maintain its leading position in spirits and anis spirits in France (source: Panel Distributeur). Thus, Ricard modified its collar and label, created by Paul Ricard in 1932. “Changing the look is always a delicate affair for a product. Here, we wanted to preserve the personality of Ricard, which distinguishes it from every other beverage,” explains Alain Chamla. More refined and more modern, the new label keeps the acanthus leaf, the symbol of the original label. The words entreprendre N° 45 - AUTOMNE-HIVER 2004 23 [ Pastis 51 Citron “In a mature market, it is necessary to be constantly offering something new,” explains Xavier Beysecker, Marketing and International Director of Pernod. “With Pastis 51 Citron, we want to reach occasional consumers of anis spirit who await innovation in the category, and, in particular, those who are not consumers of 51. But we are also targeting young adults, who have been seduced by the flavour, the novelty, and the originality of the product in consumer tests.” Pastis, mixed with a fruity, natural lemon note, is lighter and more accessible to women and young adults. “The name of the new product is easily remembered due to the 51 brand, which should be a benchmark for authenticity and quality,” explains Xavier Beysecker. Sold in a transparent, 70 cl bottle, modern and refined, Pastis 51 Citron, just as its older brother 51, is drunk with one part pastis to five parts of water. Launched in France in October, it will soon be available in Spain and Italy. I N N O V A T I O N ] uses a large amount of yellow, a sign of its solar side. The number 51 is rounded: the 5 and the 1 are closer together, and more coordinated than ever. The bottle now has two different labels: “Pastis 51” on the one hand, then “Pastis de Marseille,” placing more emphasis on the origin of this product, which is 100% made in Marseilles. “We also want to be more seductive, and more widely targeting women and young adults. The Pastis 51 Citron launch (see insert) will contribute to realising that goal,” explains Pierre Coppéré. New campaigns These innovations are accompanied by large media investments. A new advertising campaign for Ricard flourished on the walls of France in June and November. With a new slogan: “Ricard, under the sign of the sun” (Ricard, sous le signe du soleil), this campaign plunges us into a warm universe, that of Provence, where the brand was born. “Warmth,” “Vitality,” “Elegance,” “Freshness,” and “Spontaneity” are the key words of the campaign, which presents the sun, stylised according to the inspiration of Garouste & Bonetti. For Pastis 51, the values of the south are relayed by the campaign “Ne perdez pas le sud”, started in 2003. Placed beneath the sign of humour with this out-of-context expression, three visuals on a background of sand, water, or rock, a bottle of 51 transforms into a compass pointing towards the south. “To affirm our roots, we also seek to work with artists connected with the south,” explains Pierre Coppéré, Chairman and CEO of Pernod. “After the promotional package created by JeanJacques Surian, we organised a competition with the Ecole des Beaux Arts of Marseilles in order to create a limited-edition Pastis 51 bottle.” The winning project, created by Félix Richard, student at the Ecole des Beaux Arts in Marseilles, is titled “Perfume of festive colours” (Parfum de couleurs festives). Off-trade launch of Ricard ready-to-drink Created in 2002 and launched first in cafés, hotels and restaurants, Ricard ready-to-drink has been available through off-trade channel since June. The objective is clear: to modernise the anis spirit market, by diversifying the times of consumption and to attract new consumers, who consume anis spirit more occasionally. “With ready-to-drink Ricard, it’s the first time that a product under the Ricard name will be found in the refrigerator,” explains Alain Chamla. Refreshing and light, ready-to-drink Ricard is only 7.5 per cent alcohol. The 25 cl bottles are sold in packs of 3 and 6 bottles. “It’s a modern, practical way to enjoy Ricard by the bottle,” concludes Alain Chamla. With new looks and new advertising campaigns, the mass marketing of Ricard ready-to-drink and a bottle of Ricard Créateurs (see insert), as well as the launching of Pastis 51 Citron, the Group intends to guarantee itself a place at the top of the world anis spirit market. ■ Pernod, the most international anis spirit, is 200 years old Pernod will celebrate its bicentennial in 2005. Various special offers will promote Pernod in France and the rest of the world surrounding the oldest, most international French anis spirit brand. Distributed in more than 100 countries, Pernod is a stable, global-level brand. Since 1805, the unique flavour of this distilled anis spirit comes from the skilful mixture of cracked anis essences and aromatic plants, which remain a closely guarded secret. It is easily mixed with cola or orange juice for those who wish to enjoy it as a long drink, as is the case in the United Kingdom and Germany. New “Créateurs” bottle for Ricard Offering everyone access to a product of contemporary creation – that is Ricard’s objective with the “Créateurs” bottle. This product is part of a great tradition of support for contemporary art. Created by designers Garouste & Bonetti for the year 2000, it came only in a limited-edition porcelain bottle. Its aesthetic quality and its colour are now presented in glass, which should appeal to women. On sale in major outlets, it is an “original” gift at an affordable price. [ I N N O V A T I O N ] Anis spirits of the world In what parts of the world are anis spirits consumed? In 2003, close to 33 million cases* of anis spirit liquors were consumed. France Spain Turkey 41.5% 18.8% 7.6% *9-litre cases 45% 29% 8.3% 5.6% 2.8% 9.3% Pastis Raki/Arak Ouzo Sambuca Pacharan Other source: IWSR 2003 Ricard, No. 1 in Belgium and Luxembourg With a growth of +85% in 7 years, Ricard is the number-one brand of spirits in Belgium and the Grand Duchy of Luxembourg. “In 1996, the Ricard brand sold 1,050,000 litres (120,000 cases) on the Belgian and Luxembourg markets. In 2003, the brand reached 1,935,000 litres (215,000 cases)! Due to its importance, the Ricard brand has a very special place in our portfolio”, explains Philippe Meert, Chairman and CEO of Pernod Ricard Belgium. The Group has developed unique and original positioning on the Belgian market; in the land of rain and overcast skies, Ricard’s slogan is “Ricard… Let the sunshine in!” This theme is included in all promotional activities, including television and cinema. “The sun of Ricard, which is part of every brand communication, has managed to become a veritable icon of this product”, explains Philippe Meert. The driving force behind the brand is the intensive presence of dedicated promoters in bars, the famous “Messieurs Ricard”, who ensure the introduction of the product, advise on the proper way to serve it, and promote the brand at the point of sale. “The main target time of consumption is the noon and evening aperitifs, times at which the brand is primarily in competition with beer. With the backing of Ricard SA, we are carrying out numerous activities and tests to broaden its consumption, in particular in nightclubs, or to encourage mixing it with other products… Our challenge is to develop consumption within the Dutch-speaking area of the country, and outside the summertime”, concludes Philippe Meert. Sambuca Ramazzotti No. 1 in Canada Sambuca Ramazzotti is the number one Sambuca in Canada, with a 55% market share. Sambuca Ramazzotti is particularly popular in Quebec and Ontario. The end-of-year celebration season is very important for sales in Canada: the two weeks before Christmas account for close to 20% of sales of Sambuca Ramazzotti. In order to promote various ways of consuming sambuca, Italian coffee boxes , attached to bottles of Sambuca Ramazzotti, have suggested a caffè Milano (coffee and sambuca) recipe for this autumn, as the temperature is getting cooler in Canada. • Zoco, top pacharan in Spain • Ouzo Mini, No. 1 in Greece source: IWSR 2003 26 AUTUMN-WINTER 2004 - NO. 45 entreprendre [ V I S I T O R C E N T R E S Discovering and its exceptional 28 AUTUMN-WINTER 2004 - NO. 45 entreprendre ] AT THE GATES OF THE OLD CITY OF COGNAC, AT GÂTEBOURSE, THE CENTRE IS ADJACENT TO THE MARTELL FACILITIES. Caroline Ricard-Frugier. “At Martell, we wanted to maintain our authenticity, our savoir-faire, our tradition. What makes us special is that we don’t consider our visitors to be mere spectators, but rather true participants in the story told to them.” Thus, in groups of 20 to 25 people, the visitors maintain a running dialogue throughout the tour with their guide. “This provides a favourable setting for passing on and confirming Martell’s and Pernod Ricard’s values of conviviality and simplicity,” notes Caroline Ricard-Frugier. “Our concern is to explain how cognac is made, from the vineyard to the bottling process, in as educational a fashion as ▼ “W elcome to the oldest of the major cognac houses!” With these words, we are welcomed by Caroline Ricard-Frugier, Director of the Martell Visitor Centre. “There are many places you can visit connected with cognac in the region,” explains entreprendre NO. 45 - AUTUMN-WINTER 2004 29 possible, by dividing the visit into levels, and showing the importance of the work, care, and time necessary to make a quality product.” A Unique Product 30 AUTUMN-WINTER 2004 - NO. 45 entreprendre Chanteloup, A Norman residence at the heart of the Cognaçais Located in Cherves Richemont, a few kilometres from Cognac, the Chanteloup château welcomes the hosts of the Martell brand: consumers, salesforce, or journalists from across the world are received for lunch, dinner, or to spend the night in the style of a five-star hotel, an opportunity to become personally acquainted with the Martell “art de vivre.” The origins of this château date back to the 16th Century. In 1930, Maurice Firino-Martell transformed it completely to give it its current Norman style, out of love for his wife, who felt homesick for her native Normandy. Thus, this transformation is the result of a love story. Martell Visitor Centre Place Edouard-Martell / 16101 Cognac / Tel. : + 33 5 45 36 34 87 Open from 1 April to 31 October. Monday to Friday, 9:30 – 17:00. Open Saturdays and Sundays, 11:00 – 17:00. Admission: EUR 4 Private inside parking is available for visitors. ▼ The visit begins with the house of Jean Martell, the founder of the maison Martell. “It is the first house in Gâtebourse, and the entire company was developed around it.” This house, now part of the supplementary inventory of buildings in France, includes a kitchen, a room typical of the Charente area, and a small wine cellar. The archives dating from the foundation of Martell in 1715 are stored on the first floor. Following the tour, visitors arrive at reconstructed vineyards. “It is very useful in order to show what makes Martell a unique product.” The visitors discover the four finest growth areas of the AOC (with a guarantee of origin): Borderies (the smallest of the AOC area, and predominant in Martell cognac), Petite Champagne, Grande Champagne, and Fins Bois. “When they leave, the visitors should realise that our region is unique in the world, and that it is absolutely impossible to make an identical cognac anywhere but here” continues Caroline Ricard-Frugier. Then, a reconstructed distillery shows the special features of double distillation of Charente eau-de-vie, the origin of cognac. A storehouse in which the products age has also been made available for viewing. There, visitors can see the fine grained “Tronçais forest type” oak casks that give Martell its particular typicity. A new section, Blending of the eaux-de-vie, has just been opened to visitors, and shows the role of the cellar master. “Finally, at the end of the visit, we reconstructed a “gabarre” from the 19th Century, the Juste Edouard. The barge transported the casks of cognac to Rochefort on the coast before leaving for Great Britain, Scandinavia…This element reinforces the historical guarantee and the image of authenticity of the brand.” www.martell.com/visit [ V I S I T O R C E N T R E S ] Communicating what makes Martell a unique product. Exceptional Quality The visit lasts about one hour, and concludes with a tasting in the Martell boutique. This session allows visitors to discover the various ways of enjoying cognac: in cocktails, or in long drinks for the VS* or VSOP*, and pure for the superior quality cognacs such as Cordon Bleu and XO*…The Martell boutique offers the entire range of Martell cognacs, as well as various objects or books so visitors can learn more about cognac and its region of origin. “The circuit is a good medium for us to communicate what makes Martell a unique product; it is a good educational tool, no matter what sort of public we are receiving – tourists, customers, distributors, or the press,” explains Eric Benoist, Marketing Director of Martell & Co. “Through the visits we want them to acquire a good understanding of our cognacs, and to contribute to the reinforcement of Martell’s image.” “Martell is, indeed, a name associated with luxury, and its price may seem high to some people. When they leave, we hope our visitors are aware of this notion of quality and prestige surrounding our products.” ■ Key figures ■ The Martell Visitor Centre receives more than 30,000 visitors a year, including: ■ ■ ■ 50% French 40% British 9% Belgians, Dutch, Luxembourgians and Germans * V.S. (Very Special): the youngest eau-de-vie is at least two years old, counting from 1 April of the year following the grape harvest (end of the distillation period). V.S.O.P. (Very Superior Old Pale): the age of the youngest eau-de-vie is at least four years. X.O, Hors d'âge... the youngest eau-de-vie is at least more than six years old. (Source: Bureau National Interprofessionnel du Cognac) To promote visits, various partnerships have been created with local hotels. entreprendre NO. 45 - AUTUMN-WINTER 2004 31 [ Q U A L I T Y - S A F E T Y - E N V I R O N M E N T ] Maintaining the Group’s commitment “T he Group must be irreproachable.” With these words, Patrick Ricard states the importance of the relationship of trust between consumers and Pernod Ricard. Buying a product of the Group must be synonymous with quality and respect for the environment in its production. It is so much more important for Pernod Ricard to produce high-end products, such as Martell cognacs or Chivas Regal, The Glenlivet, or Royal Salute Scotch Whiskies. This concern takes on various forms: product quality control, of course, but also employee safety, environmental impact, increased competitiveness and respect for quality standards. “Without fail we must be able to maintain the commitments made by our marketing and communication teams concerning our products”, explains Jean-Marc Roué, pernod Ricard Quality-Safety-Environment Director. As regards the principle of decentralisation, the key organisational principle of the Group, the Pernod Ricard Quality Safety Environment team encourages every branch to establish processes, to train and manage simultaneously the expectations of consumers, the local authorities, the people living close to the production centres, or shareholders. Their presence, at the centre of the mechanism, is an essential element of Pernod Ricard’s commitment. A commitment that takes very specific forms … ■ Environment A pollution-free, reject-free plant in India At the Nasik site, in the west of India, Pernod Ricard produces various spirits for the local market, such as Blenders Pride, Royal Stag, and Imperial Blue whisky. “The distillery is ‘pollution-free, reject-free.’ All effluents are treated on site”, explains Nitin Gathe, director of the plant. “It is unique in the country.” To obtain this result, the most modern technologies were used, together with strict control and monitoring systems. Thus, the water is recycled and used for irrigation on the site of the distillery. All employees have been trained in these techniques of sustainable development. This performance is recognised throughout the entire country. Last September, the distillery obtained ISO 9001:2000, OHSAS 18001:1999, ISO 14001:1999, and HACCP certification. 32 AUTUMN-WINTER 2004 - NO. 45 entreprendre Test carried out in Lawrenceburg (Pernod Ricard USA). Pernod Ricard Research Centre Assuring constant quality Standards: operating instructions At the heart of the policy of sustainable development are standards ISO* 9001, 14001, or OHSAS* 18001. These internationally recognised standards are used by all subsidiaries of Pernod Ricard to establish their quality-assurance, safety and environmental systems. The Group’s subsidiaries have these systems certified, a process which consists of regular monitoring by an external entity and of complete observation of the standards. If you appreciate one whisk(e)y, one cognac, or one pastis more than another, this is without a doubt because you are attached to its flavour, its aromas, or its colour, which makes it different, and unique for you. Thus, it is vital to guarantee that our brands maintain their characteristics over time. To this end, there is close collaboration between the Pernod Ricard Research Centre and the Group’s subsidiaries. “We must make sure that our loyal consumers are never disappointed”, explains Marie-Hélène GaudetSimchowitz, head of the formulation and sensory analysis service. “To that end, the role of the Research Centre is twofold: on the one hand, we evaluate the constancy of the sensory profile twice a year for the Group’s 26 worldwide best-selling brands, and, on the other, we train tasters in the subsidiaries of the Group to improve quality control of our products for every brand owner.” This concern also gives rise to the pursuit of research, in particular to stabilise the ingredients. * ISO: International Standards Organisation OHSAS: Occupation Health and Safety Assessment Series entreprendre NO. 45 - AUTUMN-WINTER 2004 33 [ N E W S ] New Zealand Australia Acquisition Launch of of a New Zealand Jacob's Creek wine company Shiraz Rosé Pernod Ricard is pursuing its development in the New World wine sector, and has acquired the Framingham company in New Zealand. Until that acquisition, the Group had not owned any New Zealand wines. Located on the southern island of New Zealand, 300 kilometres from the city of Christchurch, Framingham has a modern winemaking domain in the heart of the Wairau Valley in Marlborough. The company, created in 1991, produces 30,000 nine-litre cases of top-of-the-range Framingham brand Marlborough and Tylers Stream wine. The different types of wine cultivated there are Sauvignon Blanc, Riesling, Pinot Noir, Pinot Grigio, Gewürztraminer and Chardonnay. The integration of Framingham wine into the Pernod Ricard portfolio will allow for the development of their sales on the large international markets. 34 AUTUMN-WINTER 2004 - NO. 45 entreprendre A Jacob’s Creek Shiraz Rosé was launched in the United Kingdom, the brand’s first market. In the mass market for wines, the rosé segment is the most rapidly growing area in the United Kingdom. This introduction into the portfolio of Jacob’s Creek aims to attract new consumers and sustain growth. A poster campaign in the streets and in certain magazines supported the launch. Jacob’s Creek Shiraz Rosé, now also available in Australia, has already won its first silver medal at the Queensland Wine Show. New websites: www.havana-club.com www.jameson.es Disposals Pernod Ricard concludes the sale of Orangina Pernod Ricard has sold its remaining interest in the Orangina soft drinks business operated by its subsidiary, CFPO, which is conducted in the United Kingdom, Eastern Europe, Africa/Middle East, South America and Asia, to Cadbury Schweppes for an amount of around EUR 31 M. This transaction completes the disposal process, in relation to Pernod Ricard’s worldwide business interest in Orangina, which commenced in 2001. Pernod Ricard Nederland B.V. sells Koninklijke Cooymans B.V. to Distilleerderij M. Dirkzwager B.V. Pernod Ricard Nederland B.V. has sold its Dutch locally produced brands such as Legner (Jenever), Millwood, Surfer’s and Koffiekaatje (cream/liqueurs), advocaat and fruit wines brands to Distilleerderij M.Dirkzwager B.V.. Prize Boursoscan Prize for www.pernod-ricard.com The corporate site of Pernod Ricard was named the best web site in the “Content” category by a panel of web-surfing French shareholders made up of Boursorama* and TLB. The shareholders recognised that the site gave a positive image of the Group, its key strengths being the fact that the site is constantly updated the clarity of information and the section headings. More generally, this study also demonstrated that individual shareholders in France use the Internet more and more as a source of information. * Boursorama is the first stock market information site in France, and TLB specialises, among other things, in the analysis of individual shareholder behaviour. Survey conducted with 6,000 web surfers from 10 March to 16 April 2004. Entreprendre, The magazine for Pernod Ricard shareholders 12, place des États-Unis, 75116, Paris - Tel.: + 33 1 41 00 41 00 / shareholders@pernod-ricard.com Publication Director: Francisco de la Vega / Edition Officer: Nicolas Petteau / Design & Production: l’iroquois, 8, cité d’Hauteville, 75010 Paris / Photographic credits : Studio photo Pernod Ricard : Daniel Dewalle, Marc-André Desanges. ISSN : 0757-3626 entreprendre NO. 45 - AUTUMN-WINTER 2004 35
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