cabo leadership experience

Cabo Leadership Experience
Speaker/Guest
Orientation Guide
2011/2012
AMERICAN LEADERSHIP ACADEMY
G u id in g T om o rr o w’s L ead er s
Greetings!
Thank you for considering participation in the Cabo Leadership Experience (CLE) to help
cultivate the next generation of America’s leaders. Whether you are a first-time attendee at
the CLE, or an experienced veteran, we believe this will be as rewarding an experience for
you as it will be for the students. We appreciate your support and we hope you will enjoy
being with us!
This guide is your resource for our program, lodging, navigation, weather, activity
suggestions and, most importantly, to help you understand your role as a presenter or
participant of the Cabo Leadership Experience. We recommend you bring this manual with
you to Mexico. You’ll find it a very helpful resource.
Aside from the time you dedicate to speaking and interacting with the students, we invite
you to explore the natural wonders and diverse activities of Los Cabos. The area offers
world-class golf, fishing, and sightseeing activities, all of which can be coordinated once you
arrive. Just ask one of our staff members to help you plan or arrange your activity.
Enjoy your time in Los Cabos! We sincerely hope you will find it a satisfying opportunity to
share your wisdom, experiences, and lessons with America’s next generation of leaders.
We’re happy you’re here!
The Board and st aff of the American L ead ership Acad emy
P.S. – If you are presenting and have not done so already, please forward a recent biography and photo to
Tom Pennington at TCP@AmericanLA.org.
TABLE OF CONTENTS
I.
CABO LEADERSHIP EXPERIENCE (CLE) FACULTY
a.
b.
c.
d.
e.
II.
HACIENDA LOS AMIGOS
a.
b.
c.
d.
e.
f.
III.
Introduction ...................................................................................................... p. 4
Speaker Orientation.......................................................................................... p. 5
Presentation Format......................................................................................... p. 7
Presentation Room & A/V................................................................................. p. 7
Donations to the ALA........................................................................................ p. 7
Your Host – Jerry Nelson ................................................................................. p. 8
Accommodations .............................................................................................. p. 8
Getting Around.................................................................................................. p. 9
Security, Meals, Beverages and House Provisions.......................................... p. 10
Telephone/Internet........................................................................................... p. 10/11
Mail, Lost and Found........................................................................................ p. 11
MARBELLA SUITES EN LA PLAYA
a. ALA Facilities..................................................................................................... p. 12
b. Staff................................................................................................................... p. 12
IV.
YOUR TRIP TO MEXICO
a.
b.
c.
d.
e.
f.
g.
Customs and Entry into Mexico ........................................................................ p. 13
Ground Transportation ..................................................................................... p. 14/15
Money and Expenses........................................................................................ p. 15
Safety and Security........................................................................................... p. 15
Activities............................................................................................................ p. 16
Los Cabos Essentials........................................................................................ p. 18
Our Favorite Restaurants ................................................................................. p. 19
APPENDIX A.
Cabo Packing Checklist .................................................................. p. 20
APPENDIX B.
City Maps (Cabo and San Jose) .................................................... pp. 21–22
APPENDIX C.
Miscellaneous Information............................................................ pp. 23–27
(Airline info; Telephoning in Mexico; Emergency Services,
Examples of Mexican Entry Documents)
CABO LEADERSHIP EXPERIENCE (CLE) FACULTY
INTRODUCTION
Those who participate in this important program have a remarkable opportunity to impact the future
leaders of our country. While the structured environment of our leadership seminars will allow you to share
some of your experience and advice with participants, it is just the starting point.
The greatest impact you will h ave on our participan ts will b e during the time spen t
interacting with th em outside of the sem inar s – whether that be sharing a meal with them at the
hotel, having a chat over a drink in town, or just engaging in conversation around the pool. Often it is this
informal interaction that leaves the greatest impression on the students.
Paul Wineman, who has been speaking at the American Leadership Academy for many years, says: “Until
you've actually experienced interacting with the students, you won't know the degree of interest that they
feel in what we have to say, or their degree of appreciation for our volunteering, in some way, to be a part
of their lives.”
Your time and attention make a difference. Here are some examples of the responses the ALA and
individual speakers receive regularly from attendees:
“Not only did I enjoy the seminar that you conducted, but afterwards, and maybe more importantly, I
appreciated the fact that you simply took the time to sit down and talk to me.”
“I appreciate all you have done for me and I'm glad to have someone to guide and mentor me. This is the
beauty of our organization.”
“Thank you for being such a wonderful friend to me. I do not know many people that have been so willing
to help me in my adventures through life. Know that I will pay it forward to all that I meet.”
For these young men, a week at the CLE may rank among the most influential experiences in their young
lives, which is why they so greatly appreciate you sharing your time. So many students have great ability
and ambition, but need the wisdom and direction our experienced speakers can provide. Many of the
students have shared with us that they leave the CLE with a new outlook on their place in the community
and in the world.
“I now reach farther than I did before. I want to be better and I can recognize what my goals are, what my
problems are, how to fix my problems and achieve my goals.”
Every week, new life-long friendships are created and connections between accomplished leaders and
aspiring ones are forged. This may be your opportunity to be the catalyst a student needs to succeed, so
take your participation seriously.
We know you will enjoy your time with us. Please let us know if there is anything we can do to make your
visit more enjoyable.
John Henebry, ALA Board Chairman
Tom C. Pennington, Executive Director
4
SPEAKER ORIENTATION
This document starts the process and should be helpful as you consider or create your presentation. Discussions
with ALA Executive Director Tom Pennington also will help you better understand the nature of the program and the
students you will address. If you’re not an experienced speaker to college students on Spring Break, that discussion
will be important to your planning. Tom or another ALA volunteer or staff person will contact you before you arrive
to make sure you have the information needed to participate and/or to help you tailor your presentation.
Your audience will consist almost entirely of college men. Other speakers and guests may be present, but the bulk
will be underclassmen (non-seniors) from campuses across the U.S. Our students represent many races, religions
and nationalities, so please keep that in mind as you prepare your words. We allow more seniors in January, but few
in March, as they’ll be graduating soon after. Our capacity is 150 men, but we average 125-140 each week.
Usually, more than 90% are attending their first ALA program in Cabo.
We want you to share your first-hand experiences dealing with leadership, ethics and management in a way that
provides lessons for life to a younger generation – in essence, what do you know now that you would have liked to
know when you were 19? Next, can you offer it in a format that is simple, direct, engaging and interesting to men
on Spring Break in Cabo. Lastly, can you provide clear, practical steps for these men to adopt and implement these
lessons, so as to start them on the road to success?
Some questions you might ask yourself:
What does success mean to you? Money? Power? Fame? Family? Philanthropy?
What are the values/principles/habits that have helped you in your success?
What are the lessons you've learned in life that can help these young men succeed?
What are the biggest barriers to success and how do you avoid them?
We want to discuss not only successes, but also failures. How did you fail? What did you learn from it? How did you
change yourself after? Sometimes a sincere story of failure can teach more than lecturing about success. The goal
is to use your personal experience to illustrate important concepts and values that will be useful to their success.
We want to address problems these men encounter - apathy, procrastination, conflict - and provide solutions to
avoid or fix them. Many emerging leaders feel overwhelmed by their challenges and fall out of leadership positions,
when it's easier to just be part of the group. What skills, ideas or talents can we provide to make them more
confident and effective in addressing these challenges?
We also like to emphasize how the chapter experience can be a valuable living/learning laboratory for success after
college. No other student experience can provide the practice in managing time, people, money and resources
toward a common goal quite like fraternity involvement. They should, therefore, see serving as an officer or
committee head as a way to build skills for life, not as something they don't have the time to do.
Key components for presentations:
It should be relevant to young men in college.
It should be relevant to those who want to lead organizations and be a success in life.
It should include solutions, rather than just concepts or ideas.
It should be YOUR story - first person, sincere, actual experience, not contrived.
It should provide steps these men can take NOW to begin their journey.
Summary: ALA is about first hand experiences dealing with leadership, management, behavior, life skills and
lessons learned, and how a chapter experience can be the catalyst for learning and mastering these areas.
5
These are bright young men, but doing education during Spring Break can be a challenge. Generally, whatever your
topic, make it easy for them to follow, provide them step by step instructions they can write down, and make it
memorable with quotes, stories, audio or visual enhancements or audience participation. This may not be the venue
to re-present something you’ve put together for your office, community or peer group, or even other groups of
college students.
Consider the following chart for ideas, as you develop your presentation plan for maximum educational impact…
Low ------------------------------------ > Educational Impact ------------------------------- > High
Lecture
Small Group Discussion
Case Studies
Computer Simulation
Real
Video
Large Group Discussion
Role Playing
(games)
Life!
Individual Activities
From our previous year’s evaluations, we’ve found some consistent themes to speakers and sessions rated highest
by the students. These may help you to plan your time with them.
• high energy; loud and clear voice; passionate about the topic
• includes stories illustrating and helping validate topic
• clear and logical focus of presentation (start, beginning, end)
• topic is relevant not only to future success, but is immediately applicable
• provide simple action steps that can be implemented within the next 60 days
• speak in terms familiar to them – i.e. they may not understand corporate budgeting, but the principles
are the same as budgeting for a chapter house; sales and marketing is a lot like rush, etc.
• use bullet points and memorable quotes to enhance your information
• get them out of their chairs, if appropriate
• spend time outside of presentation to continue discussions
Example: You’re in PR and want to present on the importance of building a personal “brand”. You talk about your
experience in the chapter, using rush as a public relations and recruitment project – what worked, what didn’t. You
touch on a couple high-profile PR failures (new Coke, etc.). You talk about personal “branding” as a means toward
their getting a job. You then call on students to help build a list of the skills, values and character traits they’ll need
to adopt and communicate, if they want the best companies to be interested in them. You then ask everyone in the
room to take five minutes to write one sentence to describe their personal brand. Ask for volunteers to share theirs,
then close with a final story on the importance of living up to your brand with friends and within the chapter.
Your time target should be 45 minutes, with 10 minutes for Q&A. It’s best to focus on one or two most important
ideas – don’t get too technical, use examples that require lengthy explanations, or try to explain the intricacies of
your professional discipline. You’ll have time later to go into more detail with students who want to speak with you
after your session. Most of all make it relevant and useful to them NOW, not several years after graduation. And
show them how leadership in their chapter can be the best preparation for professional success.
Breakfast is held at the Nelson compound each morning. Information on the speaker schedules, meeting room
assignments, any special guests or events, and general announcements for the day are provided there. It’s also an
opportunity to plan your day, if you want to put together or join a group for sightseeing, fishing, golf, etc. An ALA
staff member will attend each morning to answer questions and assist your needs. You also are encouraged to eat
breakfast with the students at the hotel any day – they greatly appreciate that extra time with you.
6
PRESENTATION FORMAT
Presentations are either core curriculum, delivered in general session to all attendees, or breakout sessions for
special interests, such as law, medicine, technology, entrepreneurship, etc. General sessions are held in our main
meeting room, while breakouts can be held anywhere on the hotel property, beach, or even off-site, depending upon
the number of men who will attend. If you are doing a breakout session, you may be assigned an initial meeting
space. These sessions are open to any students who are interested in the topic, and locations will be announced
before and after our general sessions. Once your group assembles, you can meet anywhere else you please.
General sessions should be designed for a 55-minute segment, but times can vary depending on the day’s
schedule. Typical presentations include a short autobiography, a brief introduction on your topic, a 35-40 minute
presentation, a conclusion, and time for questions. Audio/Video, handouts or other materials can help the students
follow along. Keep in mind the feedback above. It can be a challenge to get and keep audience attention, especially
early in the week. The men are on Spring Break and, though good about making the meetings, are not always at full
attention span. Feel free to shake them up a bit; have them stand and stretch; do something interactive; get them
to work with those next to them, etc.
Also, keep in mind you are presenting to a group of students who will pursue careers in many different fields.
General session speakers should remember to develop presentations that will provide information relevant to a
broad group of leaders, regardless of their major, year in school or background. Focus on the most important
concepts, then bring it down to a more personal level, so the men can relate the topic to what they do on a daily
basis. Too many students discount good information because the speaker wasn’t someone in a profession they
want to pursue. If you do talk about your job, make sure you also point out the important elements to your success
(character, integrity, persistence, etc.) are universal to success in any career.
PRESENTATION ROOM & A/V
Our new meeting room is an air-conditioned, well-lighted space with first class audio/video capabilities, including
video broadcasting via the Internet. The students will sit in a lecture room format, unless you request differently.
Capacity is about 180. There also is a smaller meeting room one floor below, suitable for up to 40.
If you require anything for your presentation, (Audio, Video, DVD, PowerPoint, flipchart, etc.) or desire any special
setup or props, please make sure to provide details on your needs to the ALA staff at least 2 days prior to your
presentation date. You may send that info to TCP@AmericanLA.org or note it on a Presentation Proposal form.
DONATIONS TO THE ALA
The American Leadership Academy is a 501(c)(3) public non-profit charitable organization (EIN# 81-0625000)
and our budget is funded by donations from the public. As a speaker, you already are making a considerable
investment in the future of these young men, but we hope you also will consider a financial investment to help us
continue our work. It costs about $500 a week to host you at the guest compound, and about the same amount to
host a student at the hotel for a week. Please consider this as a minimum gift amount.
Tax deductible gifts may be made during your visit to Los Cabos, via our website at www.AmericanLA.org, or by mail
to American Leadership Academy; P.O. Box 245; Zionsville, IN 46077, or you may contact our Executive Director,
Tom Pennington, at TCP@AmericanLA.org.
7
HACIENDA LOS AMIGOS
YOUR HOST – JERRY NELSON
Jerry Nelson has been a general contractor with construction projects in Michigan, California,
Arizona, and Europe. He is president and founder of Pinnacle Peak Land Company and of Pinnacle
Paradise, Inc. Through these entities and affiliates he has, since 1971, developed Pinnacle Peak
Village, Pinnacle Peak Country Club and Shopping Plaza, Troon Village, Troon Golf & Country Club,
Troon North, and Troon North golf course.
Brother Nelson has funded the creation and startup of numerous companies, including Simulnet, Video Electronics,
Ticketmaster, Antenna Technology Corporation and Technology Control Services. He was appointed by Arizona
Governor Bruce Babbitt to the Urban Lands Advisory Commission and, in 1997, was inducted into Scottsdale’s
“History Maker Hall of Fame.” Brother Nelson has been a Trustee of the Phi Kappa Psi Foundation since 1989.
At Phi Kappa Psi’s 2000 National Convention, the Fraternity recognized Jerry’s outstanding achievement as a
volunteer and philanthropist with a National Leadership Award. Jerry has three sons, Nick, Tom and J.P. (California
Epsilon ’94). His late wife Florence, was an educator and philanthropist also, and a strong supporter of the work
done in Cabo by the ALA.
ACCOMMODATIONS
When you arrive at the compound, you will
get a brief tour from an ALA or Nelson staff
member. He will help familiarize you with the
compound and get you to the suite where
you’ll be staying while at the CLE. Please let
him know if you have any questions or special
needs.
There are six homes, three casitas and
several apartments on the property. Each
home has a swimming pool and complete
kitchen. Most have washers and dryers you
may use. Each air-conditioned suite will have
a private bath and will receive linen, towel
and cleaning services daily. Bathrooms will
have soap, shampoo, toothpaste and other
amenities, should you need them.
Water (agua) supplied to the estate is filtered and purified with biologic and ultraviolet filtering and is safe to drink.
Generally, water and ice in all the restaurants and bars in Los Cabos is safe. They will be happy to sell you bottled
water at inflated prices, but it’s probably bottled in their kitchens from the tap. The Los Cabos water system is
relatively new and clean water is plentiful.
8
GETTING AROUND
Los Cabos means “The Cabos” and there are two: San Jose del Cabo, which is nearest the airport, about 15 miles
northeast, and Cabo San Lucas, about 20 miles southwest. The area between the two is called “The Tourist
Corridor” (or el Corridór) and is home to most of the luxury hotels and resorts (see map). The Nelson compound
is at KM 18, on Costa Brava. There is ample and regular bus, taxi and shuttle service between the two towns and
the airport, so don’t be afraid to use these options. The new public buses are reliable, clean and quite comfortable,
and cost only about $1.75, each way, to either town.
NELSON VEHICLES
There are several Nelson vehicles available for check-out during your stay, when they are not otherwise needed by
staff or family. To use a vehicle, ask an ALA staff member about availability. If a vehicle is available, sign for the
keys and let him know when you will return. Please make sure it is relatively full of people (i.e. not two people in a
Suburban) and return it on time. Please also drive carefully and replace the fuel you use. Pemex gas stations are
located in the towns and along the corridor and take cash only – pesos or dollars. Also, please do not
transport students during CLE sessions. It’s prohibited by ALA insurance.
If you would prefer maximum independence, rental cars are available at the airport from most U.S. vendors and
rates are competitive. We recommend you purchase Mexican insurance from AAA or another travel vendor in the
U.S. before you arrive. It will be less expensive.
9
SECURITY
Access to the estate is controlled by a keypad and gate. We can E-mail the code to you, once you make your travel
arrangements. There also are gates at the beachfront entrances and a security camera system at several access
points to the property. Most rooms also have keys so you can lock your room if you’re leaving the compound for
the day. While there have been very few security issues, please be aware of who is on property and alert the staff to
any concerns you may have.
MEALS, BEVERAGES AND HOUSE PROVISIONS
Breakfast (desayuno) is served each morning on the back patio of Casa Florencia (the main house of the Nelson
estate) promptly at 9:00 AM. If you would like to share breakfast with the students, please go to the hotel where
breakfast begins at 8:45 AM. Please be sure you are present for breakfast at the Nelson compound the morning
that you are scheduled to speak, as this is when you will be coordinating with one of the staff members and the
other scheduled presenters for that day. Otherwise, talk with ALA staff the afternoon before you present.
Lunch (comida) and dinner (cena) are served at the hotel every day at 12:30
and 6:30 PM, respectively. We encourage speakers to have meals with the
students and use this time to interact with them in a more informal manner.
Several lunches each week may be structured with some discussion topic or
assignment.
While we encourage you to dine with the attendees, we are sure you also will
want to explore some of the great restaurants Los Cabos has to offer. Dining in
Los Cabos can range from inexpensive local fare to very expensive European or
Spa cuisine. Later in this guide are listings of the various places in Cabo
where you can tickle your taste buds. We have included our
recommendations. Jerry Nelson will tell you, “You can’t get a bad meal in
Cabo!” and he’s right!
The Palapa Bar at the Nelson compound (right) features ice, soft drinks,
beer and an assortment of liquors and mixers. This facility hosts happy
hours each day and serves as a common meeting area for those wishing to
go into town in the evening.
PHONE & INTERNET
For friends or family who may need to reach you, the Nelson compound has a fax machine and phone. A VOIP
(Internet-based) phone service allows lower priced calls from the states, using a Tucson area code. The numbers
520-232-2508 or 520-232-2498 will connect you to the house.
If these lines are down, the Nelson compound number, dialed from the U.S., is: 011-52-624-144-0110. The fax
number from the U.S. is: 011-52-624-144-0130. Within Los Cabos, only dial the last seven digits: 144-0110,
unless you are calling from a mobile phone, then add the area code “624” at the start. See more instructions in
Appendix C about using phones in Los Cabos.
10
While on the property, the same VOIP lines provide free calls back to the states. In most houses, just pick up the
phone and dial “87” or “88” and the dial tone will click, then sound a bit stronger. You are now connected to a U.S.
area code. Now, dial 1, the area code, and your number, like you would from home. There is no time limit or
charge for these calls.
There are two computers with Internet access for you to use. They are located behind the kitchen on the first floor
of Casa Florencia (main house). There also is an Internet line for your laptop that you can use at no charge, and
wireless Internet access is available on some parts of the property. Ask an ALA staff member to help, if you cannot
get connected.
Particularly for those with data plans on their phones (Email, text, etc.), it is recommended you turn off your cellular
services and use only WiFi while in Cabo – roaming charges can be very high in Mexico. Otherwise, check with your
provider to add an international service plan for a week or more, to minimize charges.
MAIL & PACKAGES
There is not a conventional postal service, as there are not conventional addresses for private homes. If you have
materials that need to be delivered, it’s best to use a courier service. DHL is the most reliable, but UPS and FedEx
are expanding services each year. For deliveries, it’s best to use the Hotel address, as that is a more identifiable
landmark for the delivery people. ALA or Hotel staff will ensure the package is delivered to the Nelson compound.
Address packages to you, care of:
Hotel Marbella Suites en la Playa
Carretera Tran speninsu lar KM 17.5 S/N
Colonia Cabo Real
23450 San Jose del Cabo, BCS Mexico
(624) 144-1060 in Mexico or (866) 654-6160 toll-free from U.S.
If possible, indicate somewhere: “Contact (Your Name) @ Nelson Compound, upon receipt”.
UPDATES/LOST AND FOUND
Near the breakfast area, at the main house, is a bulletin board where you can find a schedule of activities for the
week, roster of interns, phone list and other items you may find helpful to plan your time with us. You should check
the bulletin board each day, to see if there are any last-minute changes or new activity options. We’ll also post any
notes or phone messages there, if we could not find you to deliver them.
If you lose something valuable, please ask Jerry or one of his staff at breakfast. Any valuable items found on the
property are turned in to the staff. They’ll usually get those to Jerry for safekeeping until the owner is located.
11
MARBELLA SUITES EN LA PLAYA (ON THE BEACH)
ALA FACILITIES
Marbella Suites on the Beach is the hotel that has hosted the ALA since 2003. The hotel has 40 suites and can
accommodate up to 160 attendees. As well as housing the attendees during their stay here, the hotel provides
dining, meeting and recreation space. The restaurant will have buffet style meals prepared daily by its chef and
kitchen staff. The poolside bar is open daily and there is a fitness center and computer center on property, as well
as a spa room with an excellent masseuse.
There are two meeting rooms. The new Harlan Meeting Center is an
enclosed, air-conditioned room that can accommodate up to 180
people, theater-style. The other room is a smaller breakout room
below the main lobby that holds about 40 people. The Harlan Room
is equipped with computers, a projector and screens, as well as wi-fi
and hardwire Internet access. Feel free to bring a PowerPoint
presentation on a CD or flash drive. We also have limited ability to
video-conference and “stream” content to the Internet.
The hotel has a large heated pool and two hot tubs just a few feet from one of the finest beaches on the Corridor.
There are kayaks, surfboards and boogie boards available for use, as well as frisbees, footballs, soccer balls and
other beach equipment. The hotel is just a short stroll from the Nelson estate (about 150 yards), and you will
always find the beach full of energetic young students. Feel free to walk over and hang out with the students on the
beach in the afternoon.
Student room and board during Spring Break ALA programming is made possible by deductible gifts from alumni
and friends to the American Leadership Academy, and by contributions from hotel profits. You can help by referring
friends and family to the hotel during the year.
MARBELLA SUITES EN LA PLAYA STAFF
Carlos Escobosa, General Manager
Karla Peña, Reservations/Operations Manager
Chef David Perez, Restaurant Manager
Edgar “Tavo” Moreno, Maintenance Manager
Lilian Flores, Concierge/Front Desk Manager
AMERICAN LEADERSHIP ACADEMY STAFF
Tom Pennington, Texas , Executive Director
Several student interns serve during each ALA session
These are full time staff members who are here to ensure the program and your experience is the best possible.
Please let any of them know if there is anything that can be done to make your stay more pleasant or productive.
NOTE: A number of alumni prefer to stay in one of the executive rooms at the hotel, so they will have more
opportunity to interact with the students. Please let us know if this is your preference, as we must work with the
hotel to insure rooms are available and ready for you.
12
YOUR TRIP TO MEXICO
ENTERING THE COUNTRY
U.S. citizens do not need to obtain a visitor’s visa for short-term stays. However, as of Jan. 23, 2007, all travelers
between the U.S. and Mexico must have a valid government-issued passport. While Mexico may continue to accept
lesser forms of ID to enter Mexico, you will not be able to re-enter th e U.S. without a passport. If you
do not have a passport, please acquire one before your trip. Travelers should expect to receive their passport
within six to eight weeks of applications made in the U.S. Find out more at:
http://travel.state.gov/passport/passport_1738.html.
Tourist Cards: All U.S. citizens visiting Mexico for tourism or study for up to 180 days need a document, called a
tourist card (FMM in Spanish) to enter and leave Mexico. The airlines usually provide this document in-flight, prior
to landing. Upon entering Mexico, the authorities will stamp your form and give you a tear-off section. Keep this
safe, as you must surrender it to Mexican Immigration (usually will be collected when you check-in with your airline
for your departure flight) when you depart Mexico.
ARRIVAL TO LOS CABOS
On or before the flight, you’ll be provided two forms. One is a customs form to declare any merchandise you may be
bringing into the country. You are allowed a number of items without taxation and these will be identified on the
form. The other form is the FMM, or tourist card mentioned above, indicating your nationality and where you’ll be
staying in Cabo. Refer to Appendix C. for more information on how to complete these forms.
When you arrive in Los Cabos, you will deplane and go through Mexican Immigration. They’ll ask for your completed
copy of the FMM form you were provided on the airplane. They’ll confirm your identity and stamp the form, tear off
the right side and give it back to you. Don’t lose this! You will need it to exit the country, or you’ll have to pay up to
$50 for a replacement. You’ll then claim your luggage, send it through the x-ray machines (searching for taxable
items or weapons) and go through Customs.
Customs is a few tables behind a couple of stop lights. You’ll be asked to press a button and the light will either be
red or green, indicating “search” or “proceed”, respectively. That is how they determine whose bags will be lightly
searched by Customs. As with the x-ray, they’re looking primarily for taxable items you may not have declared. If
you have a question about any item, indicate this before you press the button on the stoplight. If they find anything
after you get a red light, there may be a fine, as well as the tax.
GROUND TRANSPORTATION
After Customs, you’ll pass into a sales area. Rental cars and shuttles will be available. If you are not renting a
vehicle, the ALA will make your shuttle reservation, unless we’ve agreed to pick you up (usually for first time
visitors). Locate the TransCabo shuttle representative (usually wearing a beige TransCabo shirt or holding a sign
with the company logo) and give them your name. They will put you on a shuttle
and get you to Hacienda Los Amigos. It is very rare, but there have been times
where there is no company representative to meet you. Don’t panic, you have
several options…
13
1) Go to the taxi and shuttle area and
ask for TransCabo. There is usually a
supervisor at one of the terminals who
will secure a shuttle for you – even if
with a competitor. TransCabo is the
service we use for the students, so
they’ll know the hotel and Jerry’s home.
You are going to Hacienda Los Amigos,
which is located on the Transpeninsular
(highway) at kilometer 18 (kilometro
diez y ocho). Look for the big Phi
Psi flag (red, green, red) flying over the
gate.
2) If your cell phone has a signal
(Cingular, ATT, Sprint, T-Mobile and
others should work in Los Cabos), and
if you have activated international
roaming with your cell phone provider,
you may call the hotel to let us know
you’ve arrived and are waiting. Dial
“052” and the hotel’s number: (624)
144-1060. There’s an English-speaking attendant at the hotel to take your call and arrange for your pickup or let
you know someone is on the way. Especially, if you’ve arrived early, your ride may be on the way.
3) If all else fails, you may consider paying for a taxi – about $50 from the airport. If you have more than three in
your party, this will be less than the shuttle. Be sure to agree on the fare before you get into the taxi.
Otherwise, legally, the driver can charge you anything he wants and you must pay. There are no meters in the taxis
in Los Cabos.
If we’ve agreed to pick you up, an intern will meet you and drive you to the Nelson home. If arriving in Terminal 1,
stay to the left as you exit customs and go back into the terminal. If arriving in Terminal 3, go outside and walk to
your left, as if going back into the terminal.
When it is time to depart Los Cabos, ALA staff will provide a ride to the airport, or your return shuttle will be
arranged. Confirm with a staff member at least a day prior to your flight, and he will make sure a ride is arranged or
a shuttle is present at the appropriate time. You should leave for the airport approximately two hours before your
flight.
RENTING A CAR
Renting may be your best option while in Mexico, if you want to travel freely on your own, or have a group with you.
Many major vendors (Alamo, Budget, Thrifty) are at the airport and prices are very competitive. Many offer deals
under $100 a week on compact cars. If you work through a travel agent, make sure they find out what vehicle you’ll
drive, as many of the cars do not have automatic transmission or A/C. It might be best to call the rental car “800”
number in the states to discuss and make sure you get the car you want.
14
You are required to have Mexican insurance. If you don’t and are in an accident, they have the right to jail you until
you provide the means to pay for damages. American insurance is not valid on Mexican roads. It is best to get
temporary auto insurance if you’ll be driving. We recommend you consider Mexican auto insurance online, rather
than from the auto rental merchant, as their prices are inflated. AAA and several other organizations allow you to
purchase and print your policy online. Carry that information with you wherever you drive.
MONEY AND EXPENSES
Both dollars and pesos can be used for most transactions. The conversion rate changes daily but runs around 11
to 13 pesos for a dollar. Most stores and restaurants will accept dollars at an exchange rate of 10 or 12 to 1.
Dollars can be converted at the bank or at any one of many establishments which line
the main street. However for the BEST conversion rate use your credit card, as the
conversion is done electronically at the time of the transaction and rounded to the
nearest cent. You will always get the best deal paying with pesos.
ATM’s are available at many locations in Cabo, but there is a fee ($2.00 - $10.00) for
withdrawal of cash. Look for ATMs from the major Mexican banks – Banamex, Banorte,
ScotiaBank, or Bancomer. These are more reliable and their fees are lower. Our advice? Use your credit card
where you can (but make sure they bill you in pesos!) and use the ATMs when you want to pay in cash. Most
vendors will take VISA and MasterCard. Fewer accept American Express (cards OR travelers checks) because of the
higher merchant fees and delays in receiving payment.
SAFETY AND SECURITY
Although Cabo is considered one of the safest, most well-protected areas in Mexico, you should remember to be
aware of your surroundings as you walk around. Cabo San Lucas, in particular, can get pretty wild at night. As with
any popular tourist town, keep an eye on valuables and don’t flash cash around. If you don’t need it with you
(cameras, iPods, cell phone, etc.), leave it at home. There are electronic safes provided in most rooms at the
Nelson compound and hotel.
NOTE: There has been considerable publicity and concern about violence in Mexico, related to drug cartels and the
drug trade. Rest assured that Los Cabos has not fallen victim to this threat. Its location – 1,000 miles from the
border and 300 miles from the mainland – has kept it isolated from the troubles in other areas of the country. As
such, there are no U.S. Department of State travel warnings for Los Cabos, related to drugs or violence. In the
words of some visitors, not going to Cabo because of violence on the border is like not going to Atlanta because
Chicago has crime – it’s that far away from the threat. There is crime in Los Cabos, as there is in any resort
community in the U.S. or Canada, but it is mostly petty crime on individuals.
15
ACTIVITIES (MORE INFORMATION IN APPENDIX C)
Concierge: There are many diversions in Los Cabos and many vendors to help you enjoy your visit. As an
attendee at an ALA session, you have access to the hotel concierge services. The hotel concierge knows many of
the local vendors and can make recommendations for most activities. Call or come by the hotel desk for brochures,
pricing, or ideas.
Weather: The average temperature in January is 75 degrees during the day and 64 degrees at night (March is
78/68), sometimes dipping into the 50s. This time of year there should be little humidity and usually no rain. High
temps will reach the 80s and even 90s later in March.
Swimming: The Nelson estate features five pools and a hot tub. Towels are provided. The beach in front of the
estate is easily accessed, but the waves can be strong so you should only enter the surf if you are a good ocean
swimmer. Beachside showers are available to hose off the sand. One reaches the beach by walking down the stairs
located off the main house pool, or the stairs directly below the Principe house.
Medano Beach in downtown Cabo is a place where you can parasail, jet ski, sail, or
kayak. On the western side at the marina you can take a water taxi to Lover’s
Beach where you can snorkel or sunbathe.
Scuba and Snorkeling: In Cabo San Lucas there are a variety of outfitters,
where you can sign up for extended dives along the coast. The ocean water can be
cool but the sun will be hot so make sure that you apply liberal amounts of
sunscreen.
Chileno Beach, located just about 2 miles west of the Nelson estate, is a favorite for snorkeling tours that come in on
large group boats. Watch for the diving symbol on the seaward side of the highway. They’ve recently built a new
access road, so access and parking is much improved. There is a short walk to the beach and facilities and food
and drink are available. The current is not too swift and the snorkeling is good.
Santa Maria Beach (Playa Sta. Maria), located a few miles farther west of the estate, has coarse pink sand
consisting of granite, so wear shoes as the walk from the parking lot is somewhat long. This is a quiet beach where
you can relax in the tropical breeze. It is less developed, so also less busy. Look for the bus stop on the beach
side at KM 12 and follow the dirt road to the beach.
Fishing: The deep-sea fishing in Cabo is considered among the finest in the world.
Marlin, tuna, wahoo and dorado are abundant. Marlin are catch-and-release, except for
one per boat, per day. All other sport fish are keepers, though it’s best to release, if you
aren’t planning to eat the meat or take it back with you. Cabo has several services that
can filet, vacuum pack and quick freeze for shipping back to the states.
While you can rent large cruiser boats and go in search of bigger game fish, it is also
possible to charter an inexpensive “Panga” which will take up to 3 people out for a fourhour trip for only $180 total, (you bring your own cooler). Larger boats average $75$150 a person and will be smoother on the seas for landlubbers. Plan to depart the estate at 6:00 am, returning at
4:00 pm. It makes for a great day!
16
Golf: Previously, groups have played the premiere courses at Cabo Del Sol, Quivera, Cabo Real, and Palmilla. You
should be aware that to play world-class quality golf courses can be quite expensive ($250+ per person). There
are more public courses available at lower prices. Jerry and/or the hotel sometimes have discounts available.
Shopping: You can find very good prices on silver, Mexican fire opal, clothing, leather goods, glass, pewter and
tile. Prices are negotiable, although in the nicer shops you pay close to the sticker. At the open markets you should
expect to bargain. It can be quite a spirited conversation! You’ll always get a better price for quantity, if you need
more than one of anything. If you have the chance, attend Paul Wineman’s workshop on the Art of Negotiation
we present to the students. It will make you a much better negotiator when you shop.
Cabo San Lucas has a small glass factory that turns out cobalt blue glassware and a variety of other items. There
are two good size open markets where bargaining is the name of the game. While you will be approached on the
beach by vendors, they are usually polite and will not pester you beyond the initial offer. Their product is the same
as that found in the markets, but, depending on their day, you may be able to get a better bargain.
Artisanos is a huge shopping warehouse just outside Cabo San Lucas, with pottery, pewter, furniture, glassware and
tile. It’s a one-stop shop for just about everything you might want to take home with you and they can arrange to
ship back larger items. Plan to spend a couple hours.
Nightlife: The two Cabos offer just about every kind of experience you could wish. San Jose del Cabo is a quieter,
more traditional Mexican town, with patio and courtyard restaurants, art galleries, strolling mariachis and jazz and
Latin dance bars. It’s much more attuned to the mature traveler wanting a quieter evening.
In March, Thursday evenings from 5 to 9 PM, the Gallery Walk is a great opportunity to get a feel of the new arts
community emerging in San Jose. Galleries in the historic area of town are open – often with the artists present,
hosting visitors with food and drink. The Festival of San Jose occurs each year, beginning March 8 and culminating
on March 19. Parades, dancing, a carnival midway and concerts from popular traditional and contemporary artists
make it one of the most exciting weeks in the Baja.
Cabo San Lucas, on the other hand, is the tourist center, with a very lively and loud main strip that includes bars and
dance clubs more popular with the college crowd. With cruise ships docking more often, it can get very crowded and
Spring Break is the height of activity. But don’t let that stop you from getting a look and, perhaps, participating in
the excitement. A night at Squid Roe has to be seen to be believed!
Prices are comparable to U.S. clubs, because that’s what tourists will pay. Prepare to pony up $5 a beer and $8 to
$15 for mixed drinks. There are happy hours and bargains at many locations and you can always negotiate a better
price for quantity. As with most venues, ask the price before you order, or ask to see the menu, so there aren’t any
surprises.
The Corridor, between the two Cabos is host to many excellent restaurants and evening clubs – most located behind
the gates of the many world-class resort and spa hotels. It’s another option if you don’t want to go into either town,
but the hotel and resort prices will be higher than the norm.
17
LOS CABOS ESSENTIALS
If you are a first-time traveler to Cabo there are several “must-see or do” places or activities, which you should seek
out. These include:
Playa del Amor (Lover’s Beach): Travel through Cabo and around the harbor
to the marina. Walk through the open market and out to the dock where you pay
around $5 a person to be transported by water taxi to one of two beaches at Land’s
End, where the Sea of Cortez and the Pacific Ocean meet at the arch (El Arco). The
service also is available on Medano Beach in front of “The Office” beach bar. There
are no facilities on Lover’s Beach and you will arrange with the boat captain when he
is to return to pick you up. Plan on 2-3 hours and bring a cooler and your snorkel
equipment. Swim only on the Sea of Cortez side, as the Pacific currents are very
dangerous.
The Office: Located across the harbor from Lover’s Beach is this famous beachfront drinking and dining
establishment. Finding the place and finding parking can be tricky, so buddy up with one of the seasoned veterans.
The food and drink are good, but the people-watching in the sun is great. Wear your bathing suit, as it’s only a few
steps to the surf from your table. You can make arrangements from here to go parasailing, rent a jet ski or take a
glass-bottom boat ride. Beach vendors are abundant, but will keep clear of your table unless you invite them over.
El Squid Roe: This is Phi Psi’s stompin’ ground and
Jerry is an institution here. Pablo Moreno, the hardest
working emcee in Mexico, even leads the whole place in
the Phi Psi yell every once in awhile, and there are signs
that welcome Phi Psis. Watch out for the Jell-o shot girls!
If they can get it in your mouth, you’ve bought it.
Shrimp House (do not confuse with the Shrimp Factory
nearby): Like Bubba Gump said, “Shrimp is the best!” and
this place proves it. In fact, it’s about all they serve.
Order your shrimp breaded and fried, grilled or boiled.
Throw in a couple of “bulldogs” (a lemonade-like drink with an upside down beer) and you’ll be in heaven. Great for
lunch! For those who can’t eat shrimp, they can order other items from a partner restaurant next door. If you’re
really hungry, ask for the Phi Psi Special – all you can eat and drink, shrimp three ways and bulldogs or beer.
Open Air Market: There are two good open-air markets in Cabo. The first is across from the Aramburo
supermarket, which you will see just past El Squid Roe on the right. The other market is located at the end of the
main road on the far side of the harbor. Haggling is the fun of this place, as you never pay what is the listed price.
Don’t get overeager to buy. There are lots of places and you should shop around – many booths carry the same
items.
Mart ini Jungle: While every other place in Cabo seems to vibrate with a loud, pounding dance beat, Martini Jungle
is a quieter, outdoor courtyard bar, much better for conversation. The owner, Odin, is a good friend, offering drink
specials and even a few drinks in honor of our group. A good place to relax a bit between other bars, and get to
know people.
18
OUR FAVORITE RESTAURANTS
Cabo San Lucas –
Edith’s: A wonderful, moderately expensive, outdoor restaurant – one of the best restaurants in Los Cabos. Only
dinner is served and reservations are a must, due to its popularity. Enjoy fantastic seafood, steaks and traditional
Mexican. You will not be disappointed!
La Fonda: Excellent traditional Mexican and outstanding continental cuisine. The poblano bisque is amazing and
we recommend the short ribs. Feeling adventurous? Try a few of their pre-Columbian appetizers from historic mezoAmerica. Fried grasshoppers, ant eggs and grub worms prepared just for you!
Mi Casa: Outstanding traditional Mexican on the city square. Holiday and special dishes you won’t find at other
restaurants. Great mariachis, potent margaritas and a festive atmosphere make it one of the most popular
restaurants in Cabo, so reservations are a necessity. There’s a location in San Jose also, in the historic district.
Nick-S an/JapanGo: If you’re a sushi lover, or just want the best possible sushi as your first experience, you can’t
get better than Cabo. Nick-San has two restaurants and a sushi window at Nowhere Bar with the freshest and most
creative sushi you’ve ever had. Go to the restaurant for the best service, but the food at JapanGo at Nowhere Bar
is just as good, at lower prices, and you get to hang out at one of the best places in town to see and be seen.
Pancho’s: Great Mexican food and the largest tequila menu in Mexico (according to them, of course). Enjoy
Jerry’s favorite, Pancho’s special (formerly #75) and “freshly” made ice cream – lemon, orange, pineapple, and
coconut, served inside the fruit from which it was made. Watch out for the Rattlesnake Tequila!
Puerta Vieja: At the Missiones turnoff about 3 miles outside of Cabo. They serve steaks, lamb and seafood and
have a good wine list and excellent mango margaritas. Consider watching the sun set at Mona Lisa (just down the
road), then dinner here. Try the lobster bisque and shrimp in tequila sauce.
San Jose del Cabo –
Baja Brewing Co.: From a small micro brewery, the business is now bottling beer and selling in every Costco in
Mexico. Excellent pub fare and their specialty pizzas were voted best in Los Cabos. They have another location on
the roof of Cabo Villas Resort in Cabo San Lucas, with one of the best views of the bay you can get.
La Dolce: Italian on the main square. Great wood-fired pizzas, pastas, soups & salads. Dining inside or in the
outside courtyard. A great way to end a Thursday night Gallery Walk! There’s also a location in Cabo San Lucas.
Morgan’s and Morgan’s Encore: Fantastic Mediterranean fare, great wine lists and very talented chefs. Both
restaurants are just a couple blocks off the center square. Morgan’s is on the west side and Morgan’s Encore is on
the East in the gallery district.
Tropicana: Outdoor dining along the main avenue or courtyard dining inside. Good food (large helpings), great
drinks, excellent jazz and Latin music in the indoor gallery and bar. They even have salsa and tango lessons some
nights. Get on your dancing shoes – or enjoy the show from the upstairs martini bar. Come on Sunday for the best
brunch in town – only $20!
Violá Bistro: Down a few feet from Morgan’s Encore in the gallery district, you’ll find creative Mexican dishes
“tweaked” with French and Asian twists and a small but diverse wine list. Chef Valle is famous for his lobster burrito
with mango chipotle salsa.
19
APPENDIX A.
CABO PACKING CHECKLIST
Los Cabos is at Latitude 22 – about as far south as Havana, Cuba – so the sun is much more intense than what you
are probably used to. It’s also in an arid desert climate, so you can dehydrate much more quickly here. Clothing
and sunscreen can help to make sure you don’t get burned, and you should make sure to drink lots of water and
fruit juices while here (alcohol is a de-hydrator). Otherwise, here are some thoughts on what you might want to
bring.
Clothing
 Dress during the day: (beach attire) resort casual, shorts & polos or camp shirts.
 In the evening (it might cool down): pants, long sleeves, a lightweight sweater or jacket may be needed.
 For the ladies, beach wear or shorts during the day, sundresses, capris or shorts at night, but bring a
sweater or wrap for evenings – especially in Jan/Feb
For Swimming/Beach
 you can bring beach towels, although Jerry has plenty
 suntan lotion/sunscreen (for most an SPF 15-30 is needed)
 beach bag
 sandals
 water shoes
 hat, with neck protection
For House
 favorite CDs or DVDs, or choose from the extensive library
 any special child needs – strollers, playpens, toys, etc.
(Jerry has some equipment on site; call or email for specifics)
For ATV
 tennis shoes/hiking shoes/boots
 bandana (2) for face and neck
 driving/ski goggles
 blue jeans
 long sleeve shirt
For Snorkeling
 swim fins
 swim mask/snorkel
 water camera
 wetsuit, if you get cold when snorkeling (Spring water temp. averages 72° F)
Note: All these items are available locally for rent, individually, or as a part of a
snorkeling/scuba package.
Misc ellan eous
 A smile!
 Don’t forget your PASSPORT and Driver’s License
 ATM and Credit Cards
20
APPENDIX B. – MAP OF DOWNTOWN CABO SAN LUCAS
NoWhere Bar
JapanGo Sushi
21
APPENDIX B. – MAP OF DOWNTOWN SAN JOSE DEL CABO
Viola, Baja Brewing &
Morgan’s Encore
Amigo’s Cigar Shop
Morgan’s Rest.
22
APPENDIX C.
AIRLINE INFORMATION
Los Cabos International Airport (SJD) - San Jose del Cabo. Phone: (624) 146 - 5111
Cabo San Lucas Airport (private planes) - Operations Phone: (624) 122 - 4227
Airline
Toll Free
Local phone
Internet
Aeroméxico
1-800-237-6639 in USA;
01-800-021-4000 in Mexico
146-5097
www.aeromexico.com
Alaska Airlines/
Horizon Air
1-800-252-7522 in USA;
01-800-654-5669 in Mexico
142-3324
146-5102
www.alaskaair.com
American Airlines
1-800-433-7300 in USA;
01-800-904-6000 in Mexico
146-5304
www.aa.com
Continental Airlines
1-800-523-3273 in USA;
01-800-900-5000 in Mexico
146-5040
www.continental.com
Delta Airlines/
Northwest (seasonal)
1-800-221-1212 in USA;
01-800-123-4710 in Mexico
146-5005
146-5217
www.delta.com
Frontier Airlines
1-800-432-1359 in USA;
001-800-432-1359 in Mexico
146-5316
146-5318
www.frontierairlines.com
United Airlines
1-800-864-8331 in USA;
01-800-003-0777 in Mexico
146-5436
www.united.com
US Airlways/
America West/
1-800-428-4322 in USA;
001-800-428-4322 in Mexico
142-2882
142-2880
www.usairways.com
Virgin America
877-359-8474 in USA;
001-877-359-8474 in Mexico
142-2882
142-2880
www.usairways.com
Ae roméxi co - Aeromexico's US-Mexico service originates in Atlanta, Boston, Chicago, Dallas/Fort Worth, El Paso, Houston, Las Vegas, Los Angeles,
Miami, New York City, Ontario CA, Orlando, Phoenix, San Antonio, San Diego and Tucson. Almost all flights connect in Mexico City to reach Los Cabos.
Alaska A i rli nes - Alaska's non-stop Mexico service originates from San Diego, Los Angeles, San Francisco, San Jose, CA and Seattle.
America n A i rli nes – Offers daily nonstop service from Dallas/FW and Los Angeles, with seasonal (Nov thru April) nonstop service from Chicago.
Cont ine ntal /Unite d Ai rl ines - Continental's merger with United may change total flights into Los Cabos each week, but routes into Mexico normally
originate from hubs in Chicago, Denver, Houston, San Francisco or Newark, NJ.
Delt a Ai rl i nes - Offers nonstop flights from Atlanta, Detroit and Salt Lake City, with seasonal service from Minneapolis.
Fro nti er Ai rl ines - Based in Denver, Colorado, Frontier Airlines has daily service to Los Cabos from Denver and seasonal service from Kansas City, via
partner Republic Airlines.
US Ai r/A me ri ca West - USAir serves cities in Mexico from its hubs in Charlotte, Phoenix, Philadelphia and Las Vegas connecting to an extensive
secondary regional city route system in the US.
Virgi n A merica – Virgin’s direct flights from the US include Las Vegas, San Francisco, New York (JFK), Chicago and Washington, DC.
23
APPENDIX C.
TELEPHONING IN MEXICO
Tak ing yo ur o w n ce ll p ho ne w ith yo u t o Me xico
If you have a "Tri Band" mobile phone, you can now take it with you and use it in Mexico using the GSM (Global System for
Mobile) network in Mexico. Calling can be a bit confusing, as there is a difference between calling landlines and cellular
numbers, but the population of Cabo is such that there aren’t too many exchanges yet, and service is pretty reliable.
Make sure to have your provider activate “international roaming” for Mexico. For most providers, it’s a small charge ($5-$10),
but will make a big difference in the rate you will pay per minute of call time. If you have a data plan to download Email and
Web, add that also, or turn it off while you’re in Cabo. Your provider (ATT, Verizon, etc.) can explain all the possibilities to you,
based on your account and needs.
If you don’t have any international services, it’s probably best to put the phone in “airplane” mode (no cellular reception) until
you need to use it. If your phone can connect to WiFi, use that to download Emails while at the hotel or Nelson home.
US Ca lling Ca rd s in Me xico
All of the major telecom companies in the US provide calling cards. Their access numbers (free access numbers when in
Mexico) are as follows: AT &T – 01-800-331-0500; Sp rint – 01-888-886-7212; V erizo n – 01-800-711-8300
Dia ling La nd line P ho ne Numbe rs in M ex ico
Below are instructions on different calls types and how to dial when you are using telephones in Mexico:
Local Calls from a Landline: To dial local calls, ignore the area code, and dial direct, just as you would do at home. Los Cabos
has seven digit phone numbers, just like the U.S.
National Calls (other areas of Mexico): Dial “01”, which is the prefix for all non-local calls, followed by the area code, followed
by telephone number.
Calls to the U.S.: Dial “001”, then the area code, then the phone number.
Dia ling to Me xic o f rom t he U .S.:
Dial “011” followed by Mexico's country code (52), the area code (Cabo is 624) and then the seven or eight digit local
number. Jerry’s Compound from the U.S. would be 011-52-624-144-0110.
Calls to Mo bile Pho ne s in M ex ico :
From a Landline in Mexico: If you are calling a mobile from a landline within Mexico, you have to add an access code for the
cellular network you’re calling. Most in Cabo are on Telcel, which is “044”. So, to call a Cabo cell, you’d dial “044”, then the
area code (624) and the seven digit phone number.
From a Mexican Mobile in Mexico: If you are calling a mobile from another mobile on the same network (e.g. Telcel) there is no
need to prefix the 3 digit access code (e.g. 044); just dial the area code (624) followed by the mobile number. If you are not
on the same cellular network, you will need to include the access code as if you were calling from a landline.
From Outside Mexico: If you are calling a Mexican mobile from the U.S., you dial “011-52” and the mobile phone's area code
and number, just as if you were calling a landline in Mexico.
From a US cell phone in Mexico: If you are calling from a US mobile phone to a Mexico mobile, dial "011-52”, followed by the
area code (624), and the local number. Use this same process to call landline numbers from your cell phone while in Mexico.
TEL EP HO NES AT T HE HO USE AND HOT EL
Having said all that, we also have VOIP lines you are welcome to use whenever necessary. There is no charge for these calls.
Please keep calls to a reasonable length, as only two lines are available and others may wish to use.
If you need help - Ask before running up a huge bill!!
24
APPENDIX C.
EMERGENCY SERVICES & INFORMATION
Fire Department, Decompression Chamber, Emergency Services, Air Ambulance, Red Cross
Ame rimed Ho spital - Staffed 24 hours with bilingual in house physicians. Edif. Pineros Lazaro Cardenas, Cabo San Lucas. Phone: 143-9670;
Fax: 143-9671 Daily 24 hours.
Ate ncio n Medic a I nteg rad a - Venustiano Carranza 11 Loc. 3, Cabo San Lucas, BCS. Doctor. Alfonso Najar, FACS. Surgery, Gastroenterology
& Endoscopy, Board Certified, Fellow of the American College of Surgeons Dra. Laura Elena Castañeda, Pediatrician - 24 Hour Emergency.
Phone: 143-2686 & 143-1218.
Baja Me dical Re sp onse BMR - López Mateos between Leona Vicario & Morelos, Cabo San Lucas, BCS. Specialties Hospital, total medical
service, Air and ground evacuations. Emergencies: 144-3434. Hospital Ph 143-77-77. Home or Hotel Vitis - Cell: 044 (624) 147-0911.
Balbo a Ho spital & Wal k-I n Clinic Lo s C abo s - Experienced Bilingual Physicians - Hotel & House Call Available. USA & Canadian
Insurance and Credit Cards Honored. (Some restrictions may apply) CABO FIRST RESPONSE - AIR & LAND AMBULANCE - Rescue Critical Care &
Worldwide Evacuation. Pick-Up Service - Phone: (624) 143-5900. Daily 24 hrs. Blvd Lazaro Cardenas, between Gaviotas y Libramiento.
Cabo Ho use Calls - Dr. James McAllister is a board certified physician who offers professional on-site visits to homes, businesses, or hotel
rooms. It is his goal to provide you with excellent medical treatment while helping you maintain physical health. Medical care is also provided
exclusively by specialists in: Internal Medicine, Geriatrics, General Surgery, Pediatrics, Orthopedics and Sports Medicine. We Provide: 24 Hour
Hotel Care; Prompt, Professional Service; Treatment in your hotel room by Board Certified Physicians; No long pharmacy lines; More convenient
than an emergency room; Invoice available for Insurance carrier reimbursement; Cash, major credit cards and checks accepted. The last place
you want to be is waiting in line in an overcrowded emergency room. Questions or concerns at 044-624-141-6176. From the U.S. and Canada
011-52-624-141-6176
Cabo Me dical Ca re - General Medicine & Aesthetic Treatments and Products. Mesotherapy - Restylane - New-Fill - Botox. Ocampo & 16 de
Septiembre, Cabo San Lucas, BCS. General Medical clinic of English speaking Dra. Alma Vázquez Lomas, with X-ray, ultrasound and laboratory
facilities. Phone: (624) 143-0774, (624) 143-3517, Cellular: 044 (624) 147-5719. Open Monday to Friday 9 am to 8 pm; Saturday 9 am to 2
pm.; Emergency - 24 hours. AX, MC, VS - e-mail: draalma@prodigy.net.mx
Ce ntro Medi co Cabo Sa n L uc as - Prolongación Juan Álvarez s/n col. El Arenal, libramiento El Bordo, Cabo San Lucas, BCS. Medical
services 24 hours a day. Ph: 143-9727; Fax: 143-1583. Open daily 24 hrs.—AX, MC, VS.
Dec ompr e ssio n C ham ber - 24-hour diving and emergency medical services. Clínica de Especialidades, L. Mateos between L. Vicario &
Morelos, Cabo San Lucas. 2 4 Hr . P h: 1 44 -4 343 ; Fax: 143-4088. www.sssnetwork.com; Daily 24-hrs
Fire D epa rtme nt - Bombe ro s Vol untari os - If you want to help our volunteer fire department with equipment or donations. Ph: 1439000, Camino Viejo a San José in front of McDonald’s, Cabo San Lucas. 24-hour emergency calls. Emergency Calls
2 4 H rs. 14 3- 35 77
or j ust dial 06 6
Hospital of Speci alties - Specialized medicine, x-rays, lab, ambulance, drugstore, hospital, oxygen, wheelchairs and crutches. Em erg ency
24 hr s. 14 4-3 43 4 PH: 143-2919. Dr. Avalos Cell: 044 (624) 147-0911 Lopez Mateos between Leona Vicario & Morelos. Cabo San Lucas,
Baja California Sur. clinicaespecialidades@cabotel.com.mx
Med- Ca re Amb ula nce Servic e - Hidalgo y Zapata, Altos Zona Centro. Emergency International Air Transport.
24 H our P h: 1 43 -40 20 . medcare@hotmail.com Emergency Service. AX, MC, VS
Medic a Lo s Cabo s - Medi cal Clinic : English spoken. Zaragoza near corner of I. Green, San Jose del Cabo ; Phone: 142-2770, 142-1510.
Emergency and general practice. Surgery, lab, X-rays, ultrasound, 24 hour care and pharmacy. Daily, 24 hours—VS, MC.
Red Cro ss - 24-hour emergency rescue and ambulance service. Delegación Cabo San Lucas, Km. 121, Todos Santos Hwy. #19. Cabo San
Lucas. 2 4 H r: 1 43 -33 00 ; Fax: 143-3031.
Red Cro ss La Paz - 24 Hr. Telephone & Fax: (612) 122-12-22.
SkyM ed I nte r natio nal - Emergency air ambulance protection plan. SkyMed takes you ALL THE WAY HOME! Hotel Los Patios Suite 2 Transp
Hwy Km. 4, Cabo San Lucas, BCS. Emergency Air Evacuation, Protection -Travel Safe, Join Now. Office Phone: (624) 143-1212. Office hours
from Monday to Friday 8 am to 6 pm, Saturday from 10 am to 1 pm. AX, MC, VS.
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APPENDIX C.
MEXICAN ENTRY DOCUMENTS – TOURIST CARD
Each traveler must complete the Multiple Immigration Form, or FMM at top. You present this to the first Immigration desk you
reach. The Immigration officer will stamp your passport and take the left half of the document, and return the right half to you.
Do not lose this! You will give the right half of the document to the gate agent, when you check in for your departure flight. If
you lose this form, it will cost you money and time to depart – and that extra time could make you miss your flight.
Because Mexico does not have conventional addresses, we recommend you write “Hot. Marbella Suites” as your address in
Mexico (see form, below). For “Place or city of destination” write Cabo San Lucas (or CSL). The state is BCS (Baja California
Sur). This will save any confusion of your explaining that you’re staying at a private home, but you don’t know the address.
We’ll be able to reach you if any messages come to the hotel for you. Otherwise, complete the form as needed and sign.
CSL, BCS
Hot. Marbella Suites
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APPENDIX C.
MEXICAN ENTRY DOCUMENTS – CUSTOMS
The second form is for Customs, to declare any taxable items you may be bringing with you. A list of allowances is provided on
the tear-off portion of the form. Read through these items and insure you are within allowances, or declare any overage. Be
sure to sign and date on the back of the form.
Once you’ve passed through Immigration, you will pick up your bags, send them through a scanner, then proceed to a desk
where you will see a red and green light with a button below. If you have anything to declare, do so before pressing the
button. They’ll take you aside and check your declarations.
If nothing to declare, present your form to the Customs official and press the button. If the light comes up green, you’re free
to go on your way. If red, they’ll take you aside and do a cursory check of your bags – you’re usually on your way in a few
minutes.
(Front)
(Back)
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