FREE - Thin Client Software and Hardware

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IGEL Technology
Thin Client Software and Hardware
Universal Management Suite
Universal Desktop Converter
Universal Desktops
More than 20 Years Thin Client Expertise
IGEL Technology GmbH was founded in 1989 and we have specialized in terminals and thin clients since 1997. We
have grown to be one of the world’s leaders in our field and the number one supplier of thin clients in our home
country Germany. We have over ten thousand customers that include world leading organizations such as HSBC,
Akzo Nobel, United Rentals, Scania and Daimler. We are a private, financially independent, fast growing company
that believes in organic growth, high quality, environmental sustainability and delivering world class technology to
our customers. We have a global presence with distribution in over 20 countries and offices in Germany, Great
Britain, the United States, Hong Kong, Shanghai and Singapore. Our offices in Bremen and Augsburg (Germany)
and Reading (UK) are ISO 9001 and ISO 14001 certified.
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Technical Support
All customers with IGEL thin clients have free access to technical support from centers in Europe, the United States and Asia.
In addition, you receive free updates to the IGEL Universal Management Suite as long as your devices support the latest UMS
client. We maintain our firmware images for up to 3 years after a
model reaches end of life, giving an exceptionally long service life.
IGEL Universal Desktops offer extremely low running costs and
are always kept up to date with the latest technology for delivering
your server-based applications.
Reliability Built to Order
IGEL Technology holds no stock in its channel. Instead, when
you order IGEL thin clients, we assemble and flash the units at
our warehouse facilities in Europe, North America and Asia. This
means your devices undergo final flashing and testing the day
they are sent to you, ensuring you get the latest firmware and
best “out of the box” experience.
Title page: from left: IGEL UD9, UD5, UD3 and UD2 (black)
This double page: from left: UD5 (white and dark blue)
The IGEL Universal Desktop
Our Universal Desktop strategy is unique and enables organizations
to deliver all their server-based applications, anywhere, with the best
user experience, security, ease of management, and lowest total cost
of ownership (TCO). The software, or firmware, embedded in every IGEL
Universal Desktop is highly multi-functional and contains the industry’s
largest collection of server-based protocols for connecting you to your
centralized applications. We offer Linux, Microsoft® Windows® Embedded Standard and Microsoft® Windows® Embedded CE. With our Feature Packs of Entry, Standard and Advanced, you only pay for what
you need. In addition, we make a broad range of hardware platforms
to deliver the Universal firmware, with some models offering a modular
design that includes features such as wireless, additional legacy ports
and an optional internal smartcard reader.
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Each Universal Desktop comes with IGEL’s Universal Management
Suite; an extremely powerful yet easy to use software application that
allows you to remotely deploy and manage your thin client estate.
This keeps total cost of ownership to a minimum, accelerates return
on investment (ROI), optimizes security and ensures maximum desktop productivity and uptime.
Universal Desktop Advantages
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Low investment costs: no unnecessary hardware or software
(modular design, management solution included at no extra
cost)
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Low operating costs: energy-efficient hardware, an intuitive
management solution, no licensing or update costs; long service life (3 years of firmware updates even after model end-oflife)
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Free support and service (during the warranty period)
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Well-prepared, future-ready investment: high processor
and graphics performance, large RAM and flash memory, continuously developed firmware including technology and security updates
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Real potentials for consolidation: PC, terminal, telephone
and print server combined into one economical end-user
device means less need for middleware
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Outstanding user convenience: top-notch design and careful assembly, stable firmware, high performance due to direct
access to server-based applications; no cooling fans mean no
noise, minimal generation of heat
Very flexible deployment: full connectivity for peripheral
devices as well as centralized IT systems and Web/VoIP/multimedia applications
An Introduction to Thin Clients
Thin clients are the modern form of Personal Computers and Terminals. They provide access to applications running
elsewhere on a network and have a keyboard, mouse and user experience just like a PC. Thin clients can be used for
a wide variety of tasks including word processing, email, data processing, voice and multi-media. They are available
as desktop, mobile and all-in-one LCD integrated devices.
Unlike a PC, thin clients do not run applications and store no data; they simply collect key strokes, mouse clicks or
audio/video input from the user and display the application interface.
Thin clients have major advantages over PCs and Terminals:
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Since applications are deployed centrally on a server, the whole IT infrastructure becomes far easier and less time
consuming to manage.
There is far less to manage or misconfigure on a thin client and their remote management software dramatically
reduces IT support desktop visits.
The total cost of desktop ownership is dramatically lower and IT budgets can typically be reduced by 25 % or
more since less “fire fighting” is needed.
Data is far more secure since it is centralized and backed-up, thus offering compliance with many data protection regulations.
No moving parts and no local hard disk make thin clients resistant to viruses and very reliable. The average lifetime
of a thin client can be up to eight years with dramatic return of investment (ROI).
Organizational and IT change becomes much easier due to the speed and ease of rollout and deployment.
Thin clients use much less energy than PCs and can cut CO2 emissions by up to 77 %, even if the additional server
capacity and data center cooling is considered (Fraunhofer research paper). In some cases, energy savings can
become an important ROI driver.
Modern Requirements of Thin Clients
Traditionally, thin clients have been used to connect to
server-based Windows® applications running on Citrix® or
Microsoft® using an architecture called Terminal Services.
The server acted as an enormous “PC mainframe” that
could share applications with many users concurrently.
Today, there are far more ways to deliver applications
than Terminal Services. A modern thin client should be
able to deliver any server-based application, from old to
new, and could include applications based on:
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Mainframe
Blade PCs
Virtual PCs (VDI)
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Web, Java
Voice over IP
Multi-media
This ability to access any network application, regardless of how it is delivered, is at the core of our design
philosophy and is why we call our range of thin clients the IGEL Universal Desktop series.
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IGEL Thin Client Infrastructure
Design
Transmission
Access
Server
Network
Applications are stored and run on a
server or central server farm
Only screen contents, mouse
and keyboard commands are
transmitted through any type of
network
IGEL Universal Desktops and
converted PCs and TCs
IGEL offers a variety of hardware solutions, here you see the thin clients UD2,
UD3, UD5 plus UD9 (all-in-one).
Server-based Apps:
Microsoft® Terminal
Services
Citrix XenApp
Linux
etc.
Virtual Desktops:
VMware View
Citrix XenDesktop
Microsoft® VDI-Suite
etc.
Web-based Apps:
Internet
Java
etc.
Direct Access to:
VoIP
SAP
Multi-media
etc.
Examples for file formats:
DOC
XLS
JPG
PDF
Management
of hardware and session settings
IGEL Universal
Management Server
and database
(Windows and Linux)
Left page: from above IGEL UD2, UD3 and UD5 (black)
IGEL Universal
Management
Console
(Java and Web)
Thin client computing with virtual desktops –
both standardized and flexible at the same time!
Thin client computing with IGEL Universal Desktops and
virtual desktop infrastructures (VDI) is an unbeatable
combination; it’s flexible and efficient as well as secure
and economical. You can have the right desktops available for your users at any location. What’s more, you can
do all this without having to sacrifice the convenience
and security of a centralized computing environment. VDI
allows you to standardize your desktops with commonly used desktop pools or by desktop cloning. Beyond
this, you can even provide high-performance workstations for knowledge workers or power users, such as
those for use in R&D or in graphic, web and product
design – including CAD applications, image editing and
graphic-design layouts. In view of these new and powerful options, the IT-sector analysts at Gartner predict that
the market share of virtual hosted desktops will grow to
40 % by 2013.
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IGEL’s VDI Strategy: more freedom to configure things exactly the way you want them
IGEL Universal Desktop thin clients closely follow the
roadmaps established by leading providers of virtualization technology, such as VMware®, Citrix® and Microsoft®. Our core competency is provisioning these solutions in an economical and flexible manner that is both
easily managed and secure. IGEL thin clients support
numerous connection brokers such as VMware View™,
Citrix XenDesktop™ as well as hypervisor-independent
solutions like Leostream®, Quest Software® vWorkspace
and Ericom® PowerTerm WebConnect, which are compatible with all commonly used hypervisors, including
Citrix XenServer™, Microsoft® Hyper-V™ and VMware
ESX Server™. IGEL supports VDI in all three thin client
operating systems: IGEL Linux, Microsoft® Windows®
Embedded Standard and Microsoft® Windows® CE.
The Portfolio: IGEL Technology’s thin client hardware and software. Many functions – One device!
Industry leading hardware and software
IGEL has a broad range of models for use in
accessing VDI environments, including standard desktop thin clients and integrated LCD
units, as well as software for converting standard PCs into thin clients. The powerful hardware
featured in the IGEL Universal Desktop model
series allows you to deploy virtual desktops in all
areas of your business enterprise. Rich multi-media: IGEL
Universal Desktops support multi-media acceleration for VMware
View™ and PCoIP as well as Citrix HDX™. Local decoding and integrated codecs help to relieve the workload on central IT resources
and the system network. For the greatest user convenience and
easiest operation, IGEL thin clients also offer the respective appliance modes supporting various VDI solutions, giving users a full
PC-like experience. A well-designed, future-ready investment: In
addition to being certified by VMware® and Citrix®, IGEL Universal Desktops also feature extra RAM and flash memory.
The best user
experience in all VDI
environments
IGEL thin clients in the Universal Desktop model series bring the
latest improvements in leading VDI solutions directly to users, with
no compromises. Everything that you need for perfect VDI access
is already integrated and ready to go! With the compatible firmware
package from IGEL, you will need no additional software. Especially in VMware®- and Citrix®-based environments, you will enjoy
maximum performance when it comes to speed, USB peripherals, multi-media and audio. Furthermore, IGEL’s firmware packages offer additional helpful software features, such as SPICE and
NoMachine NX (for Linux-based VDI), a web browser with a Java
environment (e.g. for cloud-computing services) and an SAP GUI.
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Universal Desktop Converter Software (UDC)
Profile
The Universal Desktop Converter Software allows you to migrate
your existing PC or old thin client hardware into a fully manageable IGEL Universal Desktop thin client-like device. It is capable of
delivering Citrix®, VMware and Terminal Server desktop applications, utilizing the full software functionality of our Entry, Standard
or Advanced Feature Packs. With our free, thin client deployment
and management software, you can quickly and securely manage
and administer your converted desktop infrastructure. The Universal Desktop Converter Software is an ideal introduction to thin
client technologies and minimizes the initial procurement costs of
new client hardware.
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Features and Benefits
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Cost-effective, no additional hardware investment
Extended life of old/depreciated desktop hardware
Access to a wide range of centralized IT infrastructures
Future-proof desktop access solution
IGEL Universal Management Suite included with delivery
Efficient, secure and site-independent remote administration of migrated devices, standardized management of
migrated platforms and existing IGEL thin clients
What is the Universal Desktop Converter (UDC)?
The IGEL Universal Desktop Converter is a software that facilitates fast and easy
migration from existing PC or thin client hardware to a consistent IGEL Universal
Desktop thin client infrastructure.
Shared management of PCs and Thin Clients
Using IGEL’s Universal Desktop Converter software (UDC) and the IGEL Universal Management Suite (UMS)
administration software you can have fast, secure and centralized remote management of heterogeneous hardware
installations by migrating existing PC and thin client hardware to a standardized IGEL Universal Desktop infrastructure. After booting and receiving confirmation from the user, the program can be easily installed and used intuitively
as a new operating system.
Installation
License distribution
There are five ways of carrying out the installation:
In addition to the software, the UDC token also contains the license (SIM card), which alternatively can
be distributed via the UMS server.
Testen Sie Ihren:
IGEL Technology
Inhalt
Virtual IGEL Thin Client
UDC Iso File
Universal Management
Suite (UMS)
Produktspezifikationen
Anwenderberichte
IGEL Teststellung
Europe
Germany
+49 (0) 421 52094 0
United Kingdom
+44 (0) 118 340 3400
North America
USA
+1 954 739 9990
Asia
Singapore
+65 6259 9288
Hong Kong
+852 2546 9069
www.igel.com
Installation from
CD: ISO file from
IGEL UDC or
IGEL FTP server
Installation via
USB: UDC2Stick
from IGEL UDC or
IGEL FTP server
Remote Installation
Services
UDC token
installation
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IGEL UDC Deployment
Appliance “PXE Server”
with web GUI
IGEL UMS server
Hardware that can be converted
IGEL Thin Clients
Third Party Hardware
PCs
IGEL Universal Desktop series
and their predecessors:
The following OEM hardware
conversions have been tested
and are supported by IGEL:
Use your existing hardware (HP,
Dell, etc.) and convert it to an
IGEL Universal Desktop.
IGEL Smart 2110 LX
IGEL Compact 3210 LX
IGEL Winestra 4210 LX
IGEL Premium 5210 LX
IGEL Premium 5310 LX
Acer
Veriton N260G
Dell
Optiplex FX160
Fujitsu
Futro S100
Futro S450
Futro S500
Futro S550
Neoware
c50
e90
e140
Samsung
TC190
TC240
Wyse
C90LEW
HP
t5545
t5735
t5745
Management
of hardware and session settings
IGEL Universal
Management Server
and databases
(Windows and Linux)
IGEL Universal
Management
Console
(Java)
Why migrate PCs or Thin Clients to IGEL Universal Desktops?
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no additional hardware costs, cost-effective to buy
immediately frees up funds in the IT budget that can then be used for other
investments
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enables the step-by-step introduction of SBC and VDI (virtual desktops)
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standardized management of migrated platforms and the latest IGEL thin
clients
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dramatic reduction in desktop administration costs
efficient, secure and site-independent remote administration of the migrated
devices
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extends the lifecycle of partially amortized desktop hardware
future-proof, update-enabled desktop thin client solution
Specifications IGEL UDC
System requirements
RAM
Flash- / HDD-Memory (IDE or SATA)
BIOS requirements
IGEL hardware migration
Supported platforms1
Features
Neoware hardware migration
Supported platforms
Features
Third party hardware migration
Supported platforms
Features
Legacy PC migration
Supported platforms
Driver Support
Available components
UDC token (USB)
UDC-120 LX
UDC-420 LX
UDC-720 LX
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512 MB
512 MB
USB boot support, alternative: CD-Boot support
IGEL Smart 2110 LX, IGEL Compact 3210 LX, IGEL Winestra 4210 LX,
IGEL Premium 5210 LX, IGEL Premium 5310 LX
Full driver support, ACPI support
Neoware c50 (DE-*2-GD)
Neoware e90 (DC-*2-GD)
Neoware e140 (DD-*2-GD)
Acer Veriton N260G, DELL Optiplex FX160, Fujitsu Futro S100 /
Futro S450 / Futro S500 / Futro S550, HP t5545 / t5735 / t5745,
Samsung TC190 / TC240, Wyse C90LEW
Standard x86-compatible PC hardware
Storage Controller (IDE / SATA)
Network Controller
Graphics card (VESA mode only)
No support for multi-media redirection with VMware View
Sound card (some models are supported)
No power management
Installation medium, license not included
Entry firmware license (per client), token not included
Standard firmware license (per client), token not included
Advanced firmware license (per client), token not included
IGEL hardware upgrade 512MB SO-DIMM module + 1GB Flash module. Available on project request.
Universal Management Suite 3
(UMS)
Profile
Introduction
Easy-to-use yet extremely powerful software that allows
you to remotely manage your IGEL thin clients so that
support costs are kept to a minimum. It is extremely open
and network friendly so that it can fit into your organization’s existing infrastructure.
IGEL Universal Management Suite 3 sets the benchmark
for the management of modern thin clients. It has a host
of features that makes the management of large groups
of thin clients with lots of local protocol clients and software tools, spread over large WANs, extremely easy, fast
and secure. Supporting a variety of operating systems,
databases and directory services like Microsoft® Active
Directory, the Universal Management Suite is easy to
integrate into every environment. All this capability comes
free with every IGEL thin client! Bundled in every box
you will find a complete and complimentary version of
the IGEL Universal Management Suite. When combined
with the outstanding IGEL hardware, you have the most
advanced thin client solution on the market today.
Typical uses
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Automatically setting up thin clients with the right
profile when they first attach to the network
Changing the settings of the device or its local
protocols and software tools
Re-imaging devices mid-life when new firmware
becomes available, diagnostics and support
The various views offered by the
IGEL Universal Management Suite.
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The advantages of the
IGEL Universal Management Suite
Economical and user-friendly
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Fast installation
This is carried out with the help of an installation wizard and takes just 20 minutes.
Easy to administer using the mouse
Most hardware and software settings can be made
with just a few clicks.
Uniform user interface
The user interface for UMS is the same as for the
local thin client configuration. The additional remote
management functions give the administrator complete control in the familiar, proven environment.
No scripting
Although scripting is supported, you will only need it
for controlling the thin client configuration in the most
exceptional circumstances.
Asset Management
Automatic capture of all your hardware information, licensed features and installed hotfixes.
Comment fields
For various information such as location, installation
date and inventory number.
Network-friendly
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Scalable and efficient
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Open architecture
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Support for numerous operating systems
The UMS can be run on all known versions of Microsoft Windows ServerTM and Linux.
Access is independent of the operating system
The configuration console operates on the basis of
Java and enables the system to be administered from
any device with the Java Runtime Environment.
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Secure and robust
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Encrypted communication
Certificate-based SSL-encrypted communication between remote management servers and clients to
protect the system against unauthorized reconfiguration of the equipment.
Failsafe upgrade function
If the thin client machine fails (e.g. power outage or
loss of the network connection) while the update is in
progress it will still remain useable. The update process will be completed the next time the machine is
rebooted.
Based on standard communications protocol
There is no need to reconfigure the routers and firewalls because they use HTTP and FTP.
Buddy Update
IGEL LX thin clients that have already been updated
can be used as update servers for other thin clients
(for example, in branch offices).
Partial Update
New updates or applications can be implemented on
standard thin clients with Microsoft® Windows® Embedded Standard by means of partial update packages. This means that there is no need to transmit the
entire image over the network.
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Support for extensive environments
The IGEL Universal Management Suite can be scaled
to accommodate several thousand thin clients.
Group and profile-based administration
The thin clients within a given organizational unit can
be administered very easily by means of profiles.
When members of staff move to another department
the administrator can change the settings with a simple drag-and-drop.
Trouble-free rollout
IGEL thin clients can be automatically assigned to a
group on the basis of either the relevant subnetwork
or a list of MAC addresses made available by IGEL.
Comprehensive support for all configuration
parameters
Most IGEL thin client settings, such as device or
session configurations, can be processed via the
mouse-enabled UMS user interface.
Transfer of administrative rights
Large organizations can authorize a number of system administrators for different control and authorization areas.
Planning of tasks
Maintenance tasks can be scheduled at night so that
day-to-day operations are not disrupted.
VNC shadowing
Members of the IT support team have remote access
to thin client screens to enable them to rapidly identify problems and demonstrate solutions directly to
users.
Specifications of the IGEL Universal Management Suite (UMS)
Supported platforms
UMS Server
UMS Console
Databases
Microsoft® Windows® Server™ 2000/2003/2008 R2
Ubuntu 8.04 and 10.04 (32 bit), Redhat 6 (32 bit)
Microsoft® Windows® 2000, Microsoft® Windows® XP,
Microsoft® Windows® Vista®, Microsoft® Windows® 7
Ubuntu 8.04 and 10.04 (32 bit), Redhat 6 (32 bit)
Oracle®, Microsoft SQL Server 2000®, SQL Server 2005®,
PostgreSQL, Java DB
Security features
SSL communication
User / password authentication
Active Directory groups can be used for access rights management
Local client certificates
Full and reliable backup functionality
Failover mode
Supported languages
English
German
French
Dutch
Chinese (Simplified, Traditional)
Top left:
Classic view of the IGEL Universal Management Suite
Top right:
The execution of regular jobs can be suspended on
particular days – e.g. public holidays
Bottom of page:
Here you see the thin clients, each with their settings
and assigned profiles
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Operating Systems
The IGEL Universal Desktop series are available with three different operating systems.
Microsoft® Windows® Embedded CE
Microsoft®
TM
Windows
Embedded CE
uses the familiar desktop interface without the high cost of a Windows® Embedded Standard operating system. Due to the fact that no local applications or drivers can be added
by the user, the system offers high security and stability. The footprint of the Windows® CE
operating system is the smallest of any Windows® embedded operating system.
Microsoft® Windows® Embedded Standard
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Microsoft®
TM
Windows
Embedded Standard
delivers the power of Microsoft® Windows® XP in a thin client, with 32-bit Windows® compatibility for local applications and drivers. With a full-featured local Internet Explorer (Standard/Advanced) and Media Player (Advanced), users have all the required capabilities and
maximum flexibility.
IGEL Linux
is the most cost effective operating system with the best performance. IGEL Linux comes
with a broad set of software clients, tools and protocols giving the user the possibility to
access the required application with the best protocol. IGEL’s embedded Linux operating
system offers maximum stability and security. Having a strong in-house development team,
IGEL customers can be sure they always have the latest updates and features integrated,
in a rock-solid firmware.
Feature Packs
Only pay for what you need. We have grouped our software features into three “Packs”. Simply select the Pack that
meets your needs (For example: IGEL UD3-130 LX = IGEL UD3 with Feature Pack Entry and Linux OS).
Entry
This Feature Pack is designed for customers wanting to access just server-based Windows® applications using the Citrix® ICA or Microsoft® RDP protocols. The IGEL Linux and
Microsoft® Windows® Embedded Standard versions also have a Java SE Runtime Environment.
Standard
This Feature Pack has all the features of the Entry Pack plus virtualization support, local web
browser, PDF Reader, and terminal emulation. It also supports remote access using a variety of VPN protocols and the ThinPrint client for enhanced network printing.
Advanced
This Feature Pack is an extremely powerful collection of features that can connect you
to almost any application, media or peripheral. In addition to the Standard Pack it offers
extended multi-media capabilities like multi-media redirection, Citrix HDX, a local Media
Player and Flash. Additionally it supports more specialized features such as VoIP, a native
SAP GUI, NoMachine NX and ThinLinc printing. For advanced peripheral support, the
Advanced Pack also supports USB re-direction so USB devices can connect seamlessly to
the server-based Windows desktop.
Microsoft®
TM
Microsoft®
Windows
Embedded Standard
Specifications
IGEL Linux
Features
Windows Embedded Standard
Advanced
Entry
Standard
TM
Windows
Embedded CE
Advanced
Windows Embedded CE
Entry
Standard
Entry
Standard
Local and remote configuration
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Fail-safe firmware update
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Power Management
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Management
Network Standard: TCP/IP, PXE, Wake-on-LAN, DNS, DHCP
SNMP
PPTP
L2TP
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RDP / ICA
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Microsoft RemoteApp
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Microsoft RemoteFX
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X-Access (XDMCP)
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Citrix XenDesktop
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VMware View
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Appliance mode for virtual desktops
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Ericom PowerTerm WebConnect
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Ericom PowerTerm Terminal Emulation
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Native IBM 5250-Emulation
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Local Browser
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Leostream
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Third Party VPN: Cisco / NCP
PPPoE (DSL via onboard LAN)
Communication
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NoMachine NX
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Quest vWorkspace
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SPICE (e.g. for Red Hat virtualization solution)
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ThinLinc
Print Services
Line Printer (LPD)
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Internet Printing Protocol (IPP)
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Windows Shared Printer
ThinPrint
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Additional Software Features
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Multi-media Redirection
Java SE Runtime Environment
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PDF Reader
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SAP GUI
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Voice over IP
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Media Player
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Flash Player
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Extended USB Redirection
.NET Framework
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Available Products
UD2 Series
UD2-121 LX
UD2-421 LX
UD2-721 LX
UD2-121 ES
UD2-421 ES
UD2-721 ES
UD3 Series
UD3-130 LX
UD3-430 LX
UD3-730 LX
UD3-130 ES
UD3-430 ES
UD3-730 ES
UD5 Series
UD5-120 LX
UD5-420 LX
UD5-720 LX
UD5-120 ES
UD5-420 ES
UD5-720 ES
UD9-730 LX
UD9-731 LX 2
UD9 Series
Universal Desktop Converter 1
1
UDC-120 LX
UDC-420 LX
The functionality available will depend upon the specifications of the original hardware device
UDC-720 LX
2
with touchscreen
UD9-730 ES
UD9-731 ES 2
UD2-121 CE
UD2-421 CE
The Best Peripheral Support, Security and
Connectivity Options
Excellent peripheral connectivity
IGEL Universal Desktops can connect to almost any USB
peripheral, such as a printer, scanner or smart phone –
even in virtual desktop environments running VMware
View or Citrix® HDX. When other applications, such as
server-based Windows® Terminal Services, are in use,
the IGEL thin clients support the embedded Fabulatech
USB redirection client included in the Advanced Firmware Package, allowing external hardware to be connected correctly with your virtual desktop or server-based
Windows® PC.
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IGEL Universal Desktops
Hardware
Power supply
UD2
UD3
UD5
UD9
External
External
External
External
Power consumption
13 W (Idle)
2 W (Sleep)
10 W (Idle)
1 W (Sleep)
18 W (Idle)
4 W (Sleep)
42 W (Idle)
2 W (Sleep)
Flash
1GB (LX)
2 GB (ES)
512 MB (CE)
1GB (LX)
2 GB (ES)
1GB (LX)
2 GB (ES)
2 GB (LX/ES)
RAM
512 MB (LX)
1GB (ES)
512 MB (CE)
512 MB (LX)
1GB (ES)
512 MB (LX)
1GB (ES)
1 GB (LX/ES)
CPU
VIA Eden
VIA Nano E-Series
VIA C7
ATOM n270
Video memory
16 – 64 MB
64 – 256 MB
64 – 128 MB
32 – 128 MB
Max resolution
1920 x 1200,
Dualview (LX/ES);
1280 x 1024 (CE)
1920 x 1200,
Dualview
1920 x 1200,
Dualview
1920 x 1080,
Dualview
Connectivity
UD2
UD3
UD5
UD9
USB 2.0
4
5
6
5
DVI-I (VGA Adapter included)
1
1
1+1x DVI-D
VGA
1
2
2
PS/2
1
1
1
2
Ethernet (RJ45)
1
1
1
1
Audio (Line-out, Mic-in)
1
1
1
1
UD2
UD3
UD5
UD9
USB to Serial Adapter
x
x
x
x
USB to Parallel Adapter
x
x
x
x
Dualview Y-Cable (VGA & DVI)
x
x
x
x
Serial
Options
Internal smartcard reader (PC/SC)
VESA Bracket (monitor mounting)
x
x
x
Connectivity foot (serial, USB anti-theft)
x
Connectivity foot (serial, WLAN)
x
Connectivity foot (parallel, USB anti-theft)
x
Connectivity foot (parallel, WLAN)
x
Touchscreen
x
WLAN
x
Pictures and part numbers for accessories and connectivity options: www.igel.com/options
Protect your Network and Data with Bullet Proof Security
IGEL Universal Desktops go way beyond the inherent security advantages of thin clients. All our devices support
smartcard readers and some models can have these as an internal option. This allows two factor authentication during log-in and also productivity enhancements such as smooth roaming between shared desktops. We also work
with other security devices such as USB tokens. To protect data, all IGEL Universal Desktops can have their USB
ports disabled or made read-only using our Universal Management Suite.
17
3 Year Warranty after Product
Registration
3
EXTEND
Year
W
AR
The complete IGEL UD3 series (dark blue, white and black) with
integrated smartcard reader
RANTY
E
D
All IGEL thin clients come with a 2 year warranty as standard, but for future peace of
mind you can extend this warranty after purchase. Once you have registered online
with us, all of your subsequently purchased IGEL terminals will automatically have
their warranty extended for one year as long as you provide proof of purchase!
UD2 Series
Profile
A small, affordable, energy efficient hardware platform that can be VESA mounted on the back of a monitor.
The DVI-I port supports dual monitors with an optional Y-Cable and it can connect to common peripherals with its
four USB ports.
a
a
18
a
a
a
Slim design
The perfect companion for any workplace due to the
small form factor and the latest design.
VESA mountable (optional)
Mountable on the back of a monitor with the optional
available VESA bracket, ideal for space constrained
environments.
Dualview support
The DVI-I port offers the possibility to connect one
digital and one analog monitor via the optional Y-Cable.
Excellent price performance
Can run any firmware package at a competetive price.
Free evaluation
www.igel.com/evaluation
Orde
a
F
IGEL REE
r
Evalu Thin Clie
nt
atio
Toda n Unit
y!
4 x USB 2.0
RJ45 Ethernet
PS/2 Keyboard
DVI-I-Monitor
Power
Front:
Line-out, Mic-in
Feature Packs
Colors
white
dark blue
black
Entry
Standard
Advanced
UD2-121 LX
UD2-121 ES
UD2-121 CE
UD2-421 LX
UD2-421 ES
UD2-421 CE
UD2-721 LX
UD2-721 ES
Devices with IGEL Linux
and Microsoft®
Windows® Embedded
Standard
IGEL UD2 Specifications
System
Available Operating Systems
Management
Form Factor
Processor
Chipset
Memory
RAM
Flash Memory
Graphics
Chipset
Video Memory
Ports
Supported Resolutions
Network
Ethernet
Audio
Chipset
Ports
Speakers
Peripheral interfaces
PS/2
Serial
Parallel
USB 2.0
Dimensions
Device (DxWxH), upright
Packaging (DxWxH), horizontal
Weight
Environment
Cooling
Operation noise
Operating Temperature
Operating Humidity
Power
Input
Power Supply
Power Consumption: Idle / Sleep Mode
Options
VESA mount
Rubber feet
Dualview Y-Cable
USB-to-Serial adapter
USB-to-Parallel adapter
IGEL Linux (LX)
Microsoft® Windows® Embedded Standard (ES)
Microsoft® Windows® Embedded CE (CE)
IGEL Universal Management Suite included
Standard
VIA Eden
VIA CN700
512 MB (LX), 512 MB (CE), 1 GB (ES)
1 GB (LX), 512 MB (CE), 2 GB (ES)
VIA Unichrome Pro
16 – 64 MB shared memory
1x DVI-I (DVI-to-VGA adapter included)
1920 x 1200, Dualview (LX & ES) / 1280 x 1024 (CE)
10/100 Base-T
AC97 compatible
Front: 1x line-out, 1x mic-in
1x internal
1x keyboard
Optional, via USB-to-Serial adapter
Optional, via USB-to-Parallel adapter
4x back
65 x 208 x 203 mm
268 x 112 x 264 mm
1.2 kg
Fanless convection
0 db
Vertical: 0° to 40°C
Horizontal: 0° to 35°C (optional)
10% – 80%, non-condensing
Auto sensing 100~240 VAC / 50~60 Hz
External
13 W / 2 W
For mounting on the back of a monitor
For horizontal placement of the device
For DVI-I to DVI-D + VGA. Connect two monitors
For connecting peripherals that require a serial port
For connecting printers that require a parallel port
19
UD3 Series
Profile
An affordable, compact, versatile mid-range hardware platform that supports all Feature Packs (Entry, Standard and
Advanced). The UD3 series is available with an integrated smartcard reader and a connectivity foot that offers an
additional serial port for legacy peripherals and wireless network connectivity or an anti-theft USB port.
a
a
20
a
a
a
a
Affordable
A low price and high energy efficiency guarantee low
TCOs and a fast ROI.
VESA mountable
Mountable on the back of a monitor with the optional VESA bracket, ideal for space constraint environments.
Dualview support
The DVI-I port offers the possibility to connect one
digital and one analog monitor via the optional available Y-Cable.
Integrated smartcard reader (optional)
Excellent for highly secure two factor authentication,
shared desktops or roaming users.
Connectivity foot (optional)
The unit can be enhanced with an additional serial
port and wireless network connectivity or an anti-theft
USB port.
Free evaluation
Optional connectivity for serial
I/O and wireless networking or
an anti-theft USB port.
Orde
a
F
IGEL REE
r
Evalu Thin Clie
nt
atio
Toda n Unit
y!
PS/2 Keyboard
RJ45 Ethernet
4 x USB 2.0
DVI-I-Monitor
Serial port
Power
Front:
USB 2.0, Line-out, Mic-in
Feature Packs
Colors
white
dark blue
black
Entry
Standard
Advanced
UD3-130 LX
UD3-130 ES
UD3-430 LX
UD3-430 ES
UD3-730 LX
UD3-730 ES
Devices with IGEL Linux
and Microsoft®
Windows® Embedded
Standard
System
Management
Form Factor
Processor
Chipset
Memory
RAM
Flash Memory
Graphics
Chipset
Video Memory
Ports
Network
Ethernet
WLAN
Audio
Chipset
Ports
Speakers
PS/2
Serial
USB 2.0
Dimensions
Weight
Environment
Cooling
Operation Noise
Operating Humidity
Power
Input
Power Supply
Options
VESA Mount
Rubber Feet
Connectivity foot
Built-in smartcard reader
Dualview Y-Cable
IGEL Linux (LX)
Standard
VIA Nano E-Series
VIA VX855
512 MB (LX), 1 GB (ES)
1 GB (LX), 2 GB (ES)
VIA Unichrome Pro
1x DVI-I (DVI-to-VGA adapter included)
1920 x 1200, Dualview
10/100/1000 Base-T
Optional, via connectivity foot
AC97 compatible
Front: 1x line-out, 1x mic-in
1x internal
1x keyboard
1x front, 4x back; optional: anti-theft USB (via connectivity foot)
82 x 227 x 231 mm
323 x 112 x 276 mm
1.44 kg
Fanless convection
0 db
Horizontal: 0° to 35°C (optional)
External
10 W / 1 W
For mounting on the back of a monitor
Option 1: serial port and anti-theft USB port
Option 2: serial port and 802.11b/g WLAN
For secure smartcard-based authentication
For DVI-I to DVI-D + VGA. Connect two monitors
21
UD5 Series
Profile
A powerful and expandable hardware platform. Its high speed processor and graphics can support demanding applications or many applications running simultaneously. It supports the broadest set of connectivity to
peripherals. Optionally you can add an integrated smartcard reader and a connectivity foot with a parallel port
and wireless network connectivity or an anti-theft USB port.
a
a
22
a
a
a
a
Maximum performance
Strong processor and graphics capability for applications like multi-media and video conferencing.
Free PCI slot
Customize the UD5 to your needs with the addition
of internal peripherals such as fibre optic network
cards, 3G cards or firewire controllers.
Dualview support
Two DVI ports allow the use of an extended desktop
over two digital monitors.
shared desktops or roaming users.
Connectivity foot (optional)
Expand your device with a parallel port and WLAN or
an anti-theft USB port.
Free evaluation
Optional connectivity for
parallel I/O and wireless
networking or an anti-theft
USB port.
Orde
a
F
IGEL REE
r
Evalu Thin Clie
nt
atio
Toda n Unit
y!
4 x USB 2.0
RJ45 Ethernet
PS/2 keyboard
PCI Slot
DVI-D/I-Monitor
Stereo-out / Mic-in
2 x Serial Ports
Power
Front:
2 x USB 2.0
Feature Packs
Colors
white
dark blue
black
Entry
Standard
Advanced
UD5-120 LX
UD5-120 ES
UD5-420 LX
UD5-420 ES
UD5-720 LX
UD5-720 ES
System
Management
Form Factor
Processor
Chipset
PCI-slot
Memory
RAM
Flash Memory
Graphics
Chipset
Video Memory
Ports
Network
Ethernet
WLAN
Audio
Chipset
Ports
Speakers
PS/2
Serial
Parallel
USB 2.0
Dimensions
Weight
Environment
Cooling
Operation Noise
Operating Humidity
Power
Input
Power Supply
Options
Rubber Feet
Connectivity foot
Built-in smartcard reader
IGEL Linux (LX)
Standard
VIA C7 (LP)
VIA CN896
1x (low profile)
512 MB (LX), 1 GB (ES)
1 GB (LX), 2 GB (ES)
VIA Chrome9
1x DVI-I, 1x DVI-D (DVI-to-VGA adapter included)
Dualview: 1920 x 1200
10/100/1000 Base-T
AC97 compatible
1x line-out, 1x mic-in
1x internal
1x keyboard
2x
Optional, via connectivity foot or USB-to-Parallel adapter
2x front, 4x back; optional: anti-theft USB (via connectivity foot)
104 x 272 x 245 mm
366 x 126 x 296 mm
2.14 kg
Fanless convection
0 db
Horizontal: 0° to 35°C
External
18 W / 4 W
Option 1: parallel port and anti-theft USB port
Option 2: parallel port and 802.11b/g WLAN
23
UD9 Series
Profile
Integrated into a 21.5" widescreen, the UD9 series support a wide range of applications and provides numerous interfaces and integrated features such as touchscreen, WLAN and a smartcard reader.
a
a
a
24
Wide 21.5" LCD monitor (55 cm)
Increased user comfort and productivity
Thin client integrated into a modern monitor
Small footprint and attractive design
Touchscreen display (optional)
Use without keyboard and mouse,
e.g. as a kiosk or PoS
a
a
a
Integrated WLAN module (optional)
Use of the latest wireless standard enables optimal
connectivity even without wired network infrastructure
shared desktops or roaming users
Free evaluation
Orde
FREE
ra
IGEL
Evalu Thin Clie
ation nt
Toda Unit
y!
Feature Pack
Advanced
UD9-730 LX
UD9-730 ES
UD9-731 LX
UD9-731 ES
Parallel port
Serial port
Mic-in, Stereo-out, headset
5 x USB 2.0
RJ45 Ethernet
VGA port
Serial port
2 x PS/2 keyboard / mouse
Power
Touchscreen
Display rotating by 90°
Smartcard reader
Connectivity options
System
Management
Form Factor
Processor
Chipset
Memory
RAM
Flash Memory
Graphics
Chipset
Video Memory
Ports
Network
Ethernet
WLAN
Audio
Chipset
Ports
Speakers
PS/2
Serial
Parallel
USB 2.0
Dimensions
Weight
Environment
Cooling
Operating Humidity
Power
Input
Power Supply
Options
Integrated smartcard reader
Integrated WLAN module
Touchscreen display
IGEL Linux (LX)
Integrated
Intel® Atom N270
Intel® 945 GSE
1 GB
2 GB
Intel® GMA 950
1x VGA-out
Dualview: 1920 x 1080
10/100/1000 Base-T
Optional, 802.11 b/g/n
HD Audio compatible
1x line-out, 1x line-in, 1x mic-in
2x internal
2x
2x
1x
5x
237 x 514 x 364 mm
650 x 335 x 465 mm
9.32 kg
Fanless convection
0° to 40°C
External
38 W / 2 W
For environments with no physical network infrastructure
For public facing or space-constraint environments
25
Certifications for IGEL Thin Clients
IGEL series UD2 LX/ES, and UD3 LX/ES have been accredited the Energy Star 5.0 certificate by the
Energy Protection Agency (EPA). Only the top 25 % of the market fulfill the criteria, ensuring the energy
consumption is in accordance with the Energy Star 5.0 specifications. These specifications include: less
than 15 Watt in idle mode and less than 2.7 Watt in Standby/sleep mode and Wake on LAN functionality. Also, power management is included in IGEL firmware for operating systems Windows® Embedded
Standard and Linux.
The UL / CUL mark of conformity is the most accepted proof that a product complies with the American and Canadian safety requirements. This represents the most recognized symbol for product safety.
IGEL thin clients with the TÜV/GS mark of conformity are checked with regard to the safety-related
requirements of the low-voltage guideline of RWTÜV. In addition, the GS mark of conformity certifies the
high ergonomic requirements of all IGEL thin client products.
26
The “CE mark of conformity” stands for “Communauté Européenne” (European Community). IGEL Technology guarantees that the production of the IGEL thin clients complies with the “EMC” (electromagnetic
compatibility) guidelines and that the low-voltage guideline applies to equipment safety. Within the framework of EMC testing, the CE mark guarantees that our products do not generate any electromagnetic
interference and are adequately protected against external cross interference.
The FCC mark of conformity confirms that an electronic device has been tested by the Federal Communications commission (USA) for compliance with admissible high frequencies. This mark is mandatory
for electronic products that are sold in the USA. This affects all devices that are equipped with a microprocessor. Frequencies that are not shielded by means of an appropriate casing or other measures may
cause faults in other equipment. There are two categories of FCC mark:
• Class A: For equipment that will be used exclusively in an industrial and commercial environment.
• Class B: For equipment that will also be used in residential areas.
DE 79295479
According to this EU regulation, the “Waste from Electrical and Electronic Equipment” (WEEE) directive,
the manufacturers are responsible for the redemption and disposal of their old equipment. As one of the
first manufacturers IGEL offered immediate, cost-free (member states of the European Union only), and
easy redemption service for thin clients purchased after 8/15/2005. With this, IGEL complies with the EU
law for the disposal of old electronic equipment.
The RoHS directive (Restriction of the use of certain Hazardous Substances) requires companies to forgo the use of heavy metals such as lead, mercury, cadmium, chromium and brominated flame retardants
in the production of electronic or electric equipment. Every IGEL thin client in the UD2, UD3, UD5 and
UD9 series is being produced according to the RoHS European Union directive.
The European Union Regulation REACH (Registration, Evaluation, Authorisation and restriction of Chemicals) shall improve the protection of human health and the environment from the risks that can be posed
by chemicals. IGEL fulfils this regulation by informing customers and partners about materials on the
Candidate List of Substances of Very High Concern (SVHC) in our products in a concentration above
0.1 % weight by weight (w/w).
IGEL Universal Desktops – The Green
Alternative
For organizations looking to reduce their carbon footprint, electronic waste and energy bills, thin clients have strong
credentials when compared with PCs.
The prestigious Fraunhofer Institute in Germany found that, even when the additional server electricity and data center air conditioning is factored in, thin clients can cut CO2 emissions by up to 77 % compared with an average desktop
PC when using 64 bit Windows® Terminal Services (Citrix®) for server-based desktop hosting. These energy savings
can offer a six year payback or less on electrical energy costs alone (US Department of Energy commercial electricity
costs per KWh 2009 in the NE United States).
In addition to reducing CO2 and energy, thin clients generate 66 % less electrical waste. We were one of the first thin
client vendors world wide to ensure all our devices were WEEE and RoHS compliant. Every device bought in Europe
can be recycled free of charge at end of life upon customer request.
Comparison of power consumption between thin clients and PCs
Power consumption and potential
savings with:
Thin Client
(autarkic): Access
to Host or Internet
(Cloud Services)
Power consumption1
4.1 W
x per day (24 h incl. soft-off):
98.4 W
35.9 kW
x per year (365 years)2 in kWh:
Power consumption3 per year for
· 100 workstations
53.50 €
· 1,000 workstations
5,348.00 €
Amount of CO2 emissions prevented per year4 with
· 1,000 workstations
148 tons
Percentage reduction in power,
88%
power cost and CO2emissions:
1
2
3
4
Thin Client to
access a Windows
environment with
64 Bit Server OS
without cooling
Thin Client to
access a Windows
environment with
64 Bit Server OS
with cooling
PC (Fat Client)
with locally
installed Windows
environment and
Terminal emulation
6.2 W
148.8 W
53.3 kW
7.7 W
184.8 W
67.5 kW
33.4 W
801.6 W
293.6 kW
814.50 €
8,145,00 €
1,012.00 €
10,125.00 €
4,389.00 €
43,890.00 €
137 tons
129 tons
–
81%
77%
–
Average effective power over 24 hours including soft-off (source: Fraunhofer UMSICHT - Institute for Environmental, Safety and Energy Technology / IGEL Technology: Environmental Comparison of PC and Thin Client Desktop Equipment 2011, http://it.umsicht.fraunhofer.de/TC2011);
power consumption given for thin clients applies to the model IGEL UD3 LX: 19.1 W (operation) and 1.9 W (sleep)
220 working days, plus 145 days at soft-off
Based on an electricity rate of 0.15/kWh
Production of one kWh of the German power mix releases 575 kg CO2 (source: The German Federal Environment Agency, March 2010)
27
Germany (HQ)
IGEL Technology GmbH
Hanna-Kunath-Str. 31
D-28199 Bremen | Germany
Tel
Fax
+49 (0) 421 52094-0
+49 (0) 421 52094 1499
United Kingdom
IGEL Technology Ltd
1210 Parkview
Arlington Business Park
Theale | Reading | Berkshire
RG7 4TY I United Kingdom
Tel
Fax
+44 (0) 118 340 3400
+44 (0) 118 340 3411
United States
IGEL Technology America, LLC
2106 Florence Avenue
Cincinnati | OH 45206 | USA
Tel
+1 954 739 9990
Fax +1 954 739 9991
info@igelamerica.com
Toll free (US only):
+1 877 GET IGEL
Singapore
IGEL Technology
Care of: C. Melchers GmbH & Co.
Singapore Branch
101 Thomson Road
# 24-01/05 United Square
Singapore 307591
Tel
Fax
+65 6259 9288
+65 6259 9111
Hong Kong
IGEL Technology
Care of: Melchers (H.K.) Ltd.
1210 Shun Tak Centre | West Tower
168-200 Connaught Road C.
Hong Kong | China
Tel
Fax
+852 2546 9069
+852 2559 6552
info@igel.com | www.igel.com
IGEL is a registered trademark of IGEL Technology GmbH. All hardware
and software names are registered trademarks of the respective manufacturers. Errors and omissions excepted. Subject to change without notice.
©03/2011 IGEL Technology
100-EN-1-4

FREE - Thin Client Software and Hardware

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