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B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T 2 JOIN US IN BALTIMORE! As the founder and president of RTEC Treecare and the Chair of TCIA’s Board of Directors, I have many demands on my time. But there’s always one important conference I make time for each year — TCI EXPO. I’d like to personally invite you and your crews to join us for TCI EXPO 2016 in Baltimore, Maryland this November. As the world’s largest tree care industry trade show and conference, TCI EXPO offers unparalleled value to the thousands of tree care professionals who attend each year. It’s the perfect time and opportunity to strengthen your business, network with the biggest names in the industry, and get first-class education and training. Nowhere else will you find hundreds of exhibitors, a show floor packed with the latest tree care tech and equipment, and seminars, forums and workshops tailored to your tree care business needs. I look forward to meeting you at TCI EXPO in Baltimore, Maryland this fall! - Andy Ross Chair, TCIA Board of Directors REGISTER BY OCT. 14 AND SAVE UP TO 33% ! NEW THIS YEAR: The program is specifically designed for utility vegetation managers. Industry experts and agency representatives will be presenting on the latest in drone technology, worker retention, safety, regulations and best practices related to rare, threatened and endangered species, all in a collaborative environment. Registration is separate from TCI EXPO. For more information and to register for UAA, visit FREE Welcome Reception FREE Marketing Consultations FREE TCIA Accreditation Forum FREE CTSP Networking Forum FREE Industry Forums FREE Tree Demos and CEUs FREE Official TCI EXPO app PLUS Special “show only” discounts on www.gotouaa.org or call 651-464-0380 CEUs the latest tools and equipment! { CTSP CEUs are available for all safety seminars and some business ones too! ISA CEUs are noted in the seminar descriptions on pages 7 - 11. CHOOSE FROM MORE THAN 85 HOURS OF EDUCATION! As a courtesy to our attendees, TCIA submits our program to various industry organizations for CEU a pproval prior to the show. Don’t see what you need? Call us and we will request preapproval from the a ppropriate organization. MTE CEUs – Maryland requires all companies working in the state to have a Licensed Tree Expert. You’ll find plenty of CEUs to keep your education current! NALP (National Association of Landscape Professionals) Recertification at 1 CEU/hr. of attendance. ASCA (American Society for Consulting Arborists) 12 possible CEUs for trade show attendance. MCA (Massachusetts Certified Arborist) One half credit (0.5) per day of attendance or 1.5 credits max. PESTICIDE CEUs – States offer licensed pesticide applicator credits for rboriculture s eminars. View the current listing at expo.tcia.org. a TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O.T CIA .ORG The Utility Arborist Association (UAA) joins TCIA in offering a Northeast Regional Meeting in Baltimore, on Thursday, Nov.10. YOUR TCI EXPO REGISTRATION INCLUDES THE FOLLOWING: 3 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T 4 SCHEDULE AT A GLANCE Nov 9 Wednesday Nov 10 Thursday PRE-CONFERENCE WORKSHOPS 6:00 am REGISTRATION OPENS 7:00 am REGISTRATION OPENS 7:30 – 8:30 am BUSINESS 8:00 am – 5:00 pm SAFETY Electrical Hazards Awareness Program (EHAP) Workers’ Compensation Panel – Insurance and Healthcare Perspectives 8:00 am – 5:00 pm SAFETY Dr. Amanda Carpenter, CORErgonomics Solutions; Rick Weden, Corcoran & Havlin Insurance Group Leo Roldan, CTSP, SavATree 7:30 – 8:30 am SAFETY Bob Mead, CTSP, Mead Tree & Turf Care Spanish EHAP 8:30 – 4:30 pm ARBORICULTURE Plant Health Care Strategies: Pest, Plant and Soil Management Dr. Mike Raupp, Univ. of MD, and Sylvia McNeill, McNeill’s Tree Service 1:00 – 5:00 pm BUSINESS Visual Tree Assessment Arborist Safety: May the Odds Always Be in Your Favor Dr. John Ball, CTSP, South Dakota State University 7:30 – 8:30 am ARBORICULTURE Tree Risk Assessment and Drones in Arboriculture Scott Baker, Tree Solutions Inc. Dr. Tom Smiley, Bartlett Tree Research Laboratory 1:00 – 5:00 pm BUSINESS 8:45 – 9:45 am BUSINESS Bob Rouse, TCIA; John Iurka and Randall McDonald, TCIA auditors Major L. Clark III, US SBA Office of Advocacy TCIA Accreditation FREE for attendees TREEDEMOS FREE CEUs (.75 each) Thursday facilitated by ArborMaster ® 10:30 amChain Saw Safety, Skill and Productivity NoonComparing DdRT and SRT Methods for Ascent and Work Positioning 1:15 pmClimbing, Rigging and Precision Saw Handling 2:00 pmThe Art and Science of Practical Rigging Friday facilitated by North American Training Solutions 10:30 amCimbing System Anchors and Redirects Noon Ergonomic Use of Climbing Gaffs 1:15 pm Severe Trauma: Dealing With Tree Worker Injuries 2:00 pmVitality Health and Wellness for Arborists Saturday Thank you to Mead Tree and Turf Care, Inc. for donating our demo tree this year! 9:00 am Rigging 11:00 amAerial Rescue from a Single Stem During a Removal Web Security! 8:45 – 9:45 am SAFETY Forces in Rigging Phillip Kelley, North American Training Solutions 8:45 – 9:45 am ARBORICULTURE Tree Supported Structures and Tree Biomechanics Scott Baker, Tree Solutions Inc. 1:00 – 2:00 pm Forum: Meet Your Regional Outreach Coordinator Danae Jackson, CTSP (FL/GA); Dawn Theirbach, CTSP (MI/IN/OH/KY) FREE for attendees 1:00 – 2:00 pm Peer to Peer Networking Forum Mark Tobin, TCIA FREE for attendees 1:00 – 2:00 pm Workforce Development Forum Brigitte Orrick, TCIA FREE for attendees 2:00 – 3:30 pm CTSP Networking Forum Peter Gerstenberger, TCIA FREE for attendees 3:00 – 4:00 pm Wood Banks: A Tool for Wood Utilization and Community Outreach Moderated by Clarisse Hart and Melissa LaVangie FREE for attendees 4:00 pm TRADE SHOW FLOOR CLOSES 4:15 – 5:30 pm BUSINESS What Are You Worth? The Talk, Telling and Selling of Tree Care Jeffrey Ling, ARBORWISE, LTD. 4:15 – 5:30 pm SAFETY Aerial Rescue and Emergency Response: What Every Tree Worker Should Know Mark Chisholm, Aspen Tree Expert Co. 9:57 am TRADE SHOW FLOOR OPENS 4:15 – 5:30 pm ARBORICULTURE 10:30 – 11:30 am Residential Commercial and Utility Contractor Accreditation Info Session Bob Rouse, TCIA and members of the Accreditation Council Dr. Kevin Smith, USDA Forest Service FREE for attendees Noon -1:00 pm TCIA Members Only Forum: We Are All in This Together Tom Dunn, CTSP, TCIA FREE for TCIA members. Limit 2 per company. Compartmentalization Concepts and Consequences 5:30 – 6:00 pm WMC Meet and Greet Renaissance Baltimore Hotel FREE for attendees 6:00 – 7:30 pm In partnership with Welcome Reception Renaissance Baltimore Hotel FREE for attendees All events take place at the Baltimore Convention Center unless otherwise noted. See seminar descriptions, pages 7 - 11 for more details. Note: All FREE items require a minimum of a Trade Show Registration 7:00 am REGISTRATION OPENS 8:00 – 9:00 am BUSINESS Growing and Developing Supervisors Monroe Porter, PROOF Management Consultants 8:00 – 9:00 am SAFETY Cranes, Lifts and Power Lines: A Safety Oriented Approach Stephen Sprague, CTSP, Carroll Tree Service, Inc. 8:00 – 9:00 am ARBORICULTURE Tree Phenology and Pruning Seasonality Dr. Kevin Smith, USDA Forest Service 9:00 am TRADE SHOW FLOOR OPENS 9:15 – 10:30 am BUSINESS PHC Sales and Estimating: First-hand Sharing Bob Good, Good’s Tree Care, Inc.; Angela Ledger, Tree Health Lady LLC; Scott McPhee, Harrison McPhee Inc. 1:00 – 3:00 pm A300 Open Forum: How to Write Pruning Specs Bob Rouse, TCIA; ASC A300 Committee Members FREE for attendees 2:00 – 3:00 pm Forum: Meet Your Regional Outreach Coordinator Travis Vickerson, CTSP, (NC/VA/SC/TN); Tim Anderson, CTSP, (DL/MD/NJ/ Eastern PA) FREE for attendees 3:00 – 4:15 pm BUSINESS Apps for Arborists III – App-solutely Fabulous Brandon Gallagher Watson,Rainbow Treecare Scientific Advancements Nov 12 Saturday 7:30 am REGISTRATION OPENS 8:00 – 9:00 am BUSINESS Web Presence Panel Monica Hemingway, ITG Multimedia; Brian Kraff, Market Hardware, Inc.; Hans Tielmann, III, CTSP, Pine Valley Tree Service 8:00 – 9:00 am SAFETY Conducting an Effective Safety Meeting Nicholas Bomber, CTSP, SavATree 8:00 – 9:00 am ARBORICULTURE The ABC’s Field Guide to Young and Small Tree Pruning Andrew Pleninger, Urban Forestry, LLC 3:00 – 4:15 pm SAFETY 9:00 am TRADE SHOW FLOOR OPENS Gerry Breton, CTSP, Lucas Tree Experts; Peter Gerstenberger, TCIA 9:15 – 10:15 am BUSINESS Electrical Safety for Non-Line Clearance Arborists CONCURRENT ARBORICULTURE 3:00 – 4:15 pm ARBORICULTURE CSI for Invasive Insects: Honing Your Diagnostic Skills Dr. Mike Raupp, Univ. of MD Drones: A Business Decision! Dan Staley, Analemma Resources, LLC 9:15 – 10:45 am SAFETY Biological Risk Factors Influencing Outcomes in Industrial Accidents 9:15 – 10:30 am SAFETY 3:00 – 4:15 pm ARBORICULTURE Dr. Amanda Carpenter, CORErgonomics Solutions, Ed Carpenter, North American Training Solutions, Inc. Joe Bones, CTSP, Bartlett Tree Experts; Ed Carpenter, North American Training Solutions Inc. Dr. John Ball, CTSP, South Dakota State University 9:15 – 10:15 am ARBORICULTURE Safety Best Practices A Tale of Two Trees 9:15 – 10:30 am ARBORICULTURE 4:00 pm TRADE SHOW FLOOR CLOSES Stanton Gill, University of Maryland 4:30 – 5:30 pm BUSINESS Noon – 1:00 pm TCIA Members Only Forum: The Perfect Time to Close the Sale Mike Rennie and Linnie Leavines, TCIA Monroe Porter, PROOF Management Consultants Scale is Out of Control How to Find, Train, Motivate and Retain Employees FREE for TCIA members. Limit 2 per company. 4:30 – 5:30 pm SAFETY 1:00 – 2:00 pm Forum: Meet Your Regional Outreach Coordinator David Lee (NE/NY) Peggy Drescher, CTSP (MN/IA/WI/IL); Lesa Scarbrough, (CA) Margaret Spencer, CTSP (TX/OK/LA) Tim Walsh, CTSP, The Davey Tree Expert Company FREE for attendees Chain Saw Safety 4:30 – 5:30 pm ARBORICULTURE Developing Productive Soil for Residential Trees and Shrubs What’s Wrong With This Tree? Richard Harper, UMass Amherst 1:00 pm TRADE SHOW FLOOR CLOSES TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O.T CIA .ORG Nov 11 Friday Sylvia McNeill, McNeill’s Tree Service 5 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T 6 LIST OF EXHIBITORS To exhibit, call (516) 625-1613 or contact Sachin at smohan@tcia.org List is current as of June 28, 2016 A Plus Tree, Inc. Creative Sales, Inc. KASK America Shelter Tree ACRT, Inc. Cummins Sales and Service Knot & Rope Supply SherrillTree Ahlborn Equipment Cutter’s Choice Kong USA, LLC Simonds International AirSpade Division, Guardair Corp. Davey Tree Expert Company Leonardi Manufacturing SingleOps All Access Equipment Diamond Mowers Liberty Financial Group, Inc.* SIP Protection All Gear, Inc. DICA Outrigger Pads Liberty Mountain Skylotec Alpine Machine Ditch Witch Loftness Smiley Lifting Solutions, LLC Altec Industries, Inc.* Doggett Corp. Logrite Tools Smith Truck Cranes American Arborist Supplies Dur-A-Lift, Inc. Man Lift Mfg. Co. Sonetics American Cutting Edge DuraTech Industries Manitex, Inc. Southco Industries, Inc. American Signumat Ltd. East Coast Crane & Aerial Service Market Hardware, Inc. Spyder Manufacturing U.S.A. AMERISAFE ECHO Incorporated Marlow Ropes USA Angie’s List Edge Protection Mauget Company* STEIN Products - Fletcher Stewart Limited AP Equipment Financing Elvex Corporation Minnesota Wanner Co. Sterling Rope Co. ArborGold/Tree Management Sys. Enovative Technologies Morbark, Inc.* STIHL Arborjet, Inc.* Experience Columbus Natural Repellents, LLC Stumper Industries ArborMaster®, Inc. EZ Connector, Inc. New River Equipment Switch-N-Go ArborMAX Insurance Program FAE USA, Inc. NIP Group T. H. Glennon Co., Inc. ArborSoftWorx, Creative Automation Solutions, Inc. Fanno Saw Works* TEUFELBERGER Fiber Rope Corp. Fascan International Northeast Nursery/Northeast Arbor Supply ArborSystems Fecon, Inc. Northeastern Arborist Supply Arbortech FEVA, a UOS Company* Northern Atlantic Financial* The Hartford - Arborist Insurance Program Arborwear, LLC First Financial, LLC Oakmont Capital Services The Knife Source, LLC ARBPRO SRL First Financial LLC Oregon Timberland Truck & Equipment Arrowhead Aerial Products, Inc. Forestry Suppliers, Inc. Ott Company Timberwolf Mftg Corp. Asplundh Tree Expert Co. Fred Marvin Associates Palfinger North America Top Saw Tool LLC Atlantic Braids Ltd. Freightliner Trucks PalFleet Truck Equipment, LLC Townsend Tree Service Avant Tecno USA George Kahler Sales, LLC Payeur Distributions Trac-Ax Bandit Industries, Inc.* Georgetown Insurance Service Petzl America Tracked Lifts, Inc. Bandit Knives Giuffre Brothers Cranes PFERD, Inc. Bartlett Arborist Supply & Manufacturing Co. Golight, Inc. Plant Food Co., Inc. Tree & Landscape Equipment Trader Green Manufacturing, Inc.* Plant Growth Management Sys. Tree Care Industry Association Bartlett Tree Experts Green Pro Solutions, LLC Preformed Line Products Tree Care Marketing Solutions Bayshore Ford Truck Sales, Inc. Green touch hub Progress Rail Services Tree Care Industry Magazine Benchmark Payment Networks Growtech, Inc. PSS Tree Equipment USA Bigfoot Construction Equipment Growth Products, Ltd. Quadco USA Inc. Tree Fund BIK Hydraulics Ltd Haix North America, Inc. Quest Products Corp. Tree Service SEO BioForest Technologies, Inc. Hasegawa R & K Pump & Equipment, Inc. Tree Services Magazine Bobcat Company Healthmate Forever Treestuff.com Boomtrux, Inc. HMS Insurance Associates, Inc. Rainbow Treecare Scientific Advancements (SciVance) Boxer Equipment Housby Auctions Rayco Manufacturing, Inc. Utility Auctions, Inc. Branch Manager Attachments/ Top Notch Equipment Hultdins ReachMaster Valley Tool and Mftg Husqvarna* Rigguy, Inc. Valley Truck Centers IML North America RKS Development ValleyCrest Companies Independent Protection Co. Rock Exotica Equipment Vermeer Corp.* International Safety Components, Ltd. Rotam North America VERSALIFT, TIME Mftg. Co. Rotochopper, Inc. Vitamin Institute International Society of Arboriculture Royal Truck & Equipment VP Racing Fuels, Inc. Ryan’s Equipment Weaver Arborist Ironwood Heavy Highway LLC WesSpur Tree Equipment Chemical Containers, Inc. Safe Tree Products, LLC J. J. Kane Auctioneers Western Equipment Finance Christmas/Nite Time Decor Salsco, Inc. J. P. Carlton Company, Div. DAF Westminster Hydraulics, Inc. Cleanfix North America Ltd. Samson Jarraff Industries, Inc. Winn Wear Parts & Supplies Clogger Sandvik Jeff’s Sharpening & Supply WPT Power Corporation Colorado Mountain Industries SavATree JLG Industries Yale Cordage, Inc. Cormidi USA Save Edge JMAC Industries, LLC Zanfel Laboratories, Inc. Cranes101 Scania USA, Inc. JONSERED Service Pro Buckingham Mftg Co., Inc. BugBarrier CAMP USA Inc. CardConnect Carl Neutzel Services - US Pride Checkers Industrial Safety Products *TCIA Partner’s Advancing Commercial Tree Care (PACT) Teupen USA, Inc. UP Equip PRE-CONFERENCE WORKSHOPS WEDNESDAY, NOVEMBER 9 GET STARTED EARLY! These intensive workshops take place before the TCI EXPO trade show opens and offer a beyond-the-basics learning experience. With longer instructor times and lower instructor-to-student ratios than our normal seminars, these workshops are the perfect way to develop skills that are relevant to your entire team. Register early, limited seating is available! 8:00 am – 5:00 pm SAFETY 6.5 ISA and CTSP CEUs* Electrical Hazards Awareness Program (EHAP) Bob Mead, CTSP, Mead Tree & Turf Care TCIA’s Electrical Hazards Awareness Program (EHAP) has trained thousands of arborists involved in line clearance and work on residential properties near energized lines. It is widely recognized as the best industry training standard that ensures compliance with OSHA 29 CFR 1910.269 regulations. You will learn about identifying electrical system components, the presence and nature of electrical hazards, protective measures available, and common unsafe acts to avoid. Appropriate for line clearance arborists, LCA trainees and residential commercial arborists. EHAP materials ($135 value!) will be provided at no additional charge. Lunch (priceless) is included. 8:00 am – 5:00 pm SAFETY 6.5 ISA and CTSP CEUs* 8:30 – 4:30 pm ARBORICULTURE 6.5 ISA CEUs 1:00 – 5:00 pm BUSINESS 3.75 ISA CEUs Plant Health Care Strategies: Pest, Plant and Soil Management Dr. Mike Raupp, University of Maryland, and Sylvia McNeill, McNeill’s Tree Service Learn how to create healthy landscape ecologies above ground as well as healthy, dynamic soil below. Protect biological diversity and natural enemy communities with minimal reliance on synthetic pesticides using the integrated pest management (IPM) and soil management ANSI standards and best practices to demystify PHC processes. Manuals ($195 value!) and lunch (priceless) are included. Spanish EHAP Leo Roldan, CTSP, SavATree Same format as the English EHAP workshop. Visit expo.tcia.org for the spanish translation. *Receive 6.5 ISA and CTSP CEUs for attending. Earn an additional 6.5 ISA and CTSP CEUs by completing the program. Visual Tree Assessment Scott Baker, Tree Solutions Inc. Visual Tree Assessment (VTA) is an important skill arborists use every day, whether they’re evaluating jobsite safety for their crew or diagnosing an ailing tree for a client. Brush up on your VTA skills with this interactive session, which reviews the science behind tree biology, biomechanics, and species characteristics and wraps up with a hands-on exercise in the field. 1:00 – 5:00 pm BUSINESS 3.75 ISA CEUs TCIA Accreditation FREE for attendees Bob Rouse, TCIA; John Iurka and Randall McDonald, TCIA auditors Are you enrolled in the TCIA Accreditation program, or are you seriously considering enrolling? This 4-hour workshop covers every step of the Accreditation process, and features helpful “insider” tips from TCIA staff and Accreditation auditors. 7 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T 8 SEMINAR DESCRIPTIONS Thursday, Nov 10 7:30 – 8:30 am BUSINESS 1 ISA and CTSP CEU Workers’ Comp Panel – Insurance and Healthcare Perspectives Dr. Amanda Carpenter, CORErgonomics Solutions; Rick Weden, Corcoran & Havlin Insurance Group A workers’ compensation injury can be daunting for both the employer and the employee. Gain a better understanding of the health care system, how employee health can impact the outcome and cost of an injury, and the benefits of bringing your employee back for light or limited duty work. 7:30 – 8:30 am SAFETY 1 ISA and CTSP CEU Arborist Safety: May the Odds Always Be in Your Favor Dr. John Ball, CTSP, South Dakota State University Tree work is an evolving profession with new equipment, practices and techniques appearing every year. However, with these changes come new ways in which tree workers suffer fatal and nonfatal injuries. Explore more than 10 years of tree worker incidents and identify new hazards in tree work. 7:30 – 8:30 am ARBORICULTURE 1 ISA CEU Tree Risk Assessment and Drones in Arboriculture Dr. Tom Smiley, Bartlett Tree Research Laboratory Review the current state of tree risk assessment practices. Learn how drones can be used to enhance the assessment process, and streamline other tree care operations such as installing throw lines. does it go? Is there a significant difference between the traditional block and basal friction rigging system, versus aerial brake devices? Compare methods and learn how each affects the load on the canopy, trunk and root system of the tree. 8:45 – 9:45 am ARBORICULTURE 1 ISA CEU Tree Supported Structures and Tree Biomechanics Scott Baker, Tree Solutions Inc. As tree supported structures such as zip lines, aerial adventure parks and treehouses become more popular, arborists need to stay up-to-date on related engineering concepts. Refresh your understanding of trees’ defensive mechanisms, and how external tree anatomy influences designers and builders of tree supported structures. 10:30 – 11:30 am 1 ISA CEU Residential Commercial and Utility Contractor TCIA Accreditation Info Session Bob Rouse, TCIA and Accreditation Council members FREE for attendees Companies considering TCIA Accreditation will learn about the process, hear first-hand from TCIA Accredited tree care companies, and meet with members of the Accreditation and Utility Contractor Accreditation Council. Noon -1:00 pm 1 ISA CEU TCIA Members Only Forum: We Are All in This Together Tom Dunn, CTSP, TCIA FREE for TCIA members. Limit 2 per company. Your TCIA membership is also a partnership. Come share your thoughts on TCIA’s products, programs and services, and learn how to maximize your TCIA membership to meet your business objectives. 8:45 – 9:45 am BUSINESS 1:00 – 2:00 pm 1 ISA CEU Meet Your Regional Outreach Coordinator Major L. Clark III, US SBA Office of Advocacy In the first three months of 2013 alone, there were over one billion Internet-based cyberattacks, with forty percent targeting small businesses. Review web security tools and best practices to ensure your tree care company is protected. Danae Jackson, CTSP (FL/GA); Dawn Theirbach, CTSP (MI/IN/OH/KY) FREE for attendees TCIA’s Regional Outreach Coordinators serve as local resources for TCIA members and those interested in membership. Meet your coordinator, and learn how they can help you organize workshops, increase your involvement with TCIA, and answer your questions about TCIA programs and services. Web Security! 8:45 – 9:45 am SAFETY 1 ISA and CTSP CEU Forces in Rigging Phillip Kelley, North American Training Solutions Understanding forces generated in arborist rigging systems is an essential part of safe, productive tree work. Where does the energy come from? Where 1:00 – 2:00 pm 1 ISA CEU Peer to Peer Networking Forum Mark Tobin FREE for attendees Learn how you can get involved with the only peer-to-peer networking group dedicated to the tree care industry! 1:00 – 2:00 pm Workforce Development Forum Brigitte Orrick, TCIA FREE for attendees 2:00 – 3:30 pm 1.5 CTSP CEUs CTSP Networking Forum Peter Gerstenberger, TCIA FREE for attendees Want to learn more about the CTSP program? Come speak with current CTSPs and TCIA staff to find out what this credentialing program can do for your company and your career. CTSPs and enrollees are encouraged to attend, and discuss the latest safety issues. 3:00 – 4:00 pm 1 ISA CEU Wood Banks: A Tool for Wood Utilization and Community Outreach Moderated by Clarisse Hart and Melissa LaVangie Compartmentalization Concepts and Consequences Dr. Kevin Smith, USDA Forest Service Compartmentalization, commonly represented by the Compartmentalization of Decay in Trees (CODIT) model, has been used to prevent spread of infection and loss of function in living trees. Explore how CODIT has been refined over the last three decades and integrated into new aspects of tree biology, management and forest ecology. FRIDAY, Nov 11 8:00 – 9:00 am BUSINESS 1 ISA and CTSP CEU Growing and Developing Supervisors FREE for attendees Every weekend, chain saws rev across the U.S. as volunteers process free firewood for wood banks, which serve elderly, low-income and disabled residents. Learn how your company can receive a tax write-off by donating wood or gear, hear from wood bank coordinators and participating tree care professionals from around the U.S., and walk away with tools necessary to contribute to or start your own wood bank. Monroe Porter, PROOF Management Consultants Geared toward anyone who manages people, this session has trained over 8,000 supervisors in leadership, transition to management, problem solving and ending communication conflict. Learn the difference between bossing and leadership, and review productive communication, managing deadlines and how to minimize conflict with your staff. Your role is no longer “star player” — you’re the coach to a winning team! 4:15 – 5:30 pm BUSINESS 8:00 – 9:00 am SAFETY 1 ISA and CTSP CEU What Are You Worth? The Talk, Telling and Selling of Tree Care Jeffrey Ling, ARBORWISE, LTD. How much do you charge for your tree care expertise? Learn how to turn this knowledge into profits while recouping costs from site visits, rendering opinions and issuing reports. Review how to identify and relate to your target market, how to use “Intellectual Property” as a service and profit center, and how “Information Property” can be used to generate income and drive up-sales of tree care services. 4:15 – 5:30 pm SAFETY 1.25 ISA and CTSP CEUs Aerial Rescue and Emergency Response: What Every Tree Worker Should Know Mark Chisholm, Aspen Tree Expert Company Failed aerial rescue attempts are the most common reason for double fatalities in the tree care industry. Hone your emergency response skills, and review the best climbing techniques to use during an aerial rescue. Cranes, Lifts and Power Lines: A Safety Oriented Approach Stephen Sprague, CTSP, Carroll Tree Service, Inc. Review regulatory guidelines governing crane-assisted arboricultural operations near power lines. Highlights include policies, procedures and best management practices necessary to satisfy regulatory mandates and ensure safe operational outcomes. 8:00 – 9:00 am ARBORICULTURE 1 ISA CEU Tree Phenology and Pruning Seasonality Dr. Kevin Smith, USDA Forest Service Tree phenology — or the timing of tree processes such as spring shoot growth, flowering and fall foliage — should influence your pruning practices. These processes are coordinated: for example, the vascular cambium in the branch usually begins to divide prior to the division in the main stem. Learn to work within the phenological structure, and how doing so compartmentalizes pruning impacts. TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O.T CIA .ORG Learn about the progress the TCIA Workforce Development Initiative has made across the United States. The Tree Care Industry Sector Partnership Model will be presented, and you will learn how to partner with tree care providers in your region to develop a larger, more qualified applicant pool for your business. 4:15 – 5:30 pm ARBORICULTURE 1.25 ISA CEUs 9 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T 9:15 – 10:30 am BUSINESS 1.25 ISA CEUs 10 PHC Sales and Estimating: First-hand Sharing Bob Good, Good’s Tree Care, Inc.; Angela Ledger, Tree Health Lady, LLC; Scott McPhee, Harrison McPhee Inc. Veteran PHC practitioners share their successes and setbacks with their unique PHC business models, which include a multi-crew PHC provider; a breakaway PHC entrepreneur; and a small, sole area PHC provider surrounded by tree removal companies. The panel will also discuss PHC application methods, materials, scheduling, service routing and specific target programs. 9:15 – 10:30 am SAFETY 1.25 ISA and CTSP CEUs Safety Best Practices Joe Bones, CTSP, Bartlett Tree Experts; Ed Carpenter, North American Training Solutions Inc. Learn from expert safety practitioners and leaders, and review key components of successful safety programs. Gain unique insights on safety training solutions and techniques that work for groups of all skill levels. 9:15 – 10:30 am ARBORICULTURE 1 ISA CEU Scale is Out of Control Stanton Gill, University of Maryland Scale insects are the silent killers of trees. Armored and soft scale populations are quickly getting out of control; learn why this is happening, and how to identify key scales. Review the insects’ most susceptible life stages and the best control strategies. Noon – 1:00 pm 1 ISA CEU TCIA Members Only Forum: The Perfect Time to Close the Sale Mike Rennie and Linnie Leavines, TCIA FREE for TCIA members. Limit 2 per company. Your tree care services change with the seasons, and so should your marketing strategy. Learn how to create seasonal marketing campaigns and content calendars, when and where customers are most receptive to your message, and how to use these techniques to close the sale. 1:00 – 2:00 pm 1 ISA CEU Meet Your Regional Outreach Coordinator David Lee (NE/NY); Peggy Drescher, CTSP (MN/IA/WI/IL); Lesa Scarbrough, (CA); Margaret Spencer, CTSP (TX/OK/LA) FREE for attendees TCIA’s Regional Outreach Coordinators serve as local resources for TCIA members and those interested in membership. Meet your coordinator, and learn how they can help you organize workshops, increase your involvement with TCIA, and answer your questions about TCIA programs and services. 1:00 – 3:00 pm 2 ISA CEUs A300 Open Forum: How to Write Pruning Specs Bob Rouse, TCIA; ASC A300 Committee Members FREE for attendees Meet members of the A300 Tree Care Management Standards Committee and learn how to use A300 standards to craft accurate work proposals, specifications and work orders that will get you the job and streamline your operation. 2:00 – 3:00 pm 1 ISA CEU Meet Your Regional Outreach Coordinator Travis Vickerson, CTSP (NC/VA/SC/TN); Tim Anderson, CTSP (DL/MD/NJ/Eastern PA) FREE for attendees TCIA’s Regional Outreach Coordinators (ROCs) serve as local resources for TCIA members and those interested in membership. Meet your ROC, and learn how they can help you organize workshops, increase your involvement with TCIA, and answer your questions about TCIA programs and services. 3:00 – 4:15 pm BUSINESS 1.25 ISA CEUs Apps for Arborists III – App-solutely Fabulous Brandon Gallagher Watson, Rainbow Treecare Scientific Advancements Apps on tablet computers and smartphones are changing the way people access information, interact with each other, and conduct business. With so many to choose from, how do you know which apps are best for your tree care business? We’ll check out the latest apps for tree care operations, including navigation, tree identification, weather monitoring, jobsite communications, and more. Bring your device and play along! 3:00 – 4:15 pm SAFETY 1.25 ISA and CTSP CEUs Electrical Safety for Non-Line Clearance Arborists Gerry Breton, CTSP, Lucas Tree Experts; Peter Gerstenberger, TCIA To successfully navigate electrical hazards, arborists must be aware of recent changes in OSHA rules, pending changes to the ANSI Z133 standard, and the various utility policies regarding electricity. Our panelists — both long-time members of the ANSI Z133 Committee — will answer your questions and offer suggestions for working safely around this deadly force. CONCURRENT ARBORICULTURE 3:00 – 4:15 pm ARBORICULTURE 1.25 ISA CEUs CSI for Invasive Insects: Honing Your Diagnostic Skills Dr. Mike Raupp, University of Maryland Insects can injure plants as they feed, make homes, and lay eggs on and in the plants. Often, the offending 3:00 – 4:15 pm ARBORICULTURE 1.25 ISA CEUs A Tale of Two Trees Dr. John Ball, CTSP, South Dakota State University Because they evolved in forests, trees are wellequipped to withstand a wide range of stressors. Unfortunately, this left them ill-suited for the urban environment. Follow the lives of two trees — one growing in a forest, the other in town — review the challenges urban trees face, and learn how arborists can help trees adapt to “city life.” 4:30 – 5:30 pm BUSINESS 1 ISA and CTSP CEU How to Find, Train, Motivate and Retain Employees Monroe Porter, PROOF Management Consultants Drawing from proven recruiting methods, coaching skills, employee development and motivational techniques, this session is designed for anyone who manages people, including business owners, crew leaders, office managers and department heads. Learn practical, actionable methods for coaching high-achievers. 4:30 – 5:30 pm SAFETY 1 ISA and CTSP CEU Chain Saw Safety Tim Walsh, CTSP, The Davey Tree Expert Company Drawing from Tree Care Academy: Chain Saw Specialist, we will review basic principles for safe and efficient chain saw operation, felling and pruning cut techniques, hazard awareness and chain saw maintenance. 4:30 – 5:30 pm ARBORICULTURE 1 ISA CEU Developing Productive Soil for Residential Trees and Shrubs Sylvia McNeill, McNeill’s Tree Service Learn to evaluate soil health, develop and maintain healthy soils, and avoid practices that cause degradation. Soil evaluation methods will be discussed, in addition to soil assessment products and their use in residential landscapes. SATURDAY, Nov 12 8:00 – 9:00 am SAFETY 1 ISA and CTSP CEU Conducting an Effective Safety Meeting Nicholas Bomber, CTSP, SavATree Review best practices for running a company safety meeting, including: meeting organization, employee engagement and effective communication. Walk away with practical day-to-day recommendations that will encourage employees to shape and participate in their company’s safety culture. 8:00 – 9:00 am ARBORICULTURE 1 ISA CEU The ABC’s Field Guide to Young and Small Tree Pruning Andrew Pleninger, Urban Forestry, LLC Training young trees is an effective tree care management treatment for prolonging the lifespan of a tree and correcting defects. The easy to learn “ABC’s” of pruning method support this practice by helping landscape professionals develop good branch structure in growing trees by specifying where to start pruning, what branches to prune, and when to stop pruning. 9:15 – 10:15 am BUSINESS 1 ISA CEU Drones: A Business Decision! Dan Staley, Analemma Resources, LLC “Drone arboriculture” is becoming popular in the tree care industry. Get a complete overview of this innovative practice, and review government regulations and outsourcing options with aerial companies. Learn about a typical drone’s capabilities, costs and benefits, and discuss impending technological advances such as aerial spraying, collision avoidance systems and advanced optics. 9:15 – 10:45 am SAFETY 1 ISA and CTSP CEU Biological Risk Factors Influencing Outcomes in Industrial Accidents Dr. Amanda Carpenter, CORErgonomic Solutions; Ed Carpenter, North American Training Solutions, Inc. Chronic disease is on the rise and is a major contributing factor in work-related injuries. Learn which key lifestyle factors improve worker health, influence risk of workrelated injury and affect the outcome of industrial accidents, if they occur. 8:00 – 9:00 am BUSINESS 1 ISA CEU 9:15 – 10:15 am ARBORICULTURE 1 ISA CEU Monica Hemingway, ITG Multimedia; Brian Kraff, Market Hardware, Inc.; Hans Tielmann, III, CTSP, Pine Valley Tree Service It’s important to have a strong online presence to attract customers. This panel will discuss the best approaches for your tree care business and review cost-effective strategies for building digital marketing campaigns that bring in leads and convert them to customers. Richard Harper, UMass Amherst Is it a disease? Is it an insect? An environmental problem? The ability to diagnose health-related challenges in trees and shrubs and provide effective management solutions is vital in today’s urban landscape. Sharpen your diagnostic skills and learn management strategies for urban tree diseases and pests. Web Presence Panel What’s Wrong with this Tree? TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O.T CIA .ORG insect will not be visible; damaged leaves, stems and roots are the only evidence of the infestation. Learn to identify the damage and how to apply the best pest management strategy based on your diagnosis, including organic and non-insecticide approaches. 11 The Baltimore Convention Center One West Pratt Street, Baltimore, MD 21201 TRAVEL & HOTELS Join hundreds of students at this annual event! FREE for pre-registered students and advisors. Learn more at expo.tcia.org Discounted hotel group rates! Based on availability. Valid through 10/17 (Days Inn) and 10/19 (Renaissance and Hyatt), or until the block sells out. Reference Tree Care Industry Association/ TCI EXPO to secure the group rate when calling to make your reservations. Book online at expo.tcia.org. Availability and new hotel options updated frequently. Renaissance Baltimore Harborplace – HOST HOTEL 202 East Pratt Street Toll Free: 877-212-5752 Hotel Direct: 410-547-1200 $173 single/double/triple occupancy Hyatt Regency on the Inner Harbor ATTENTION TREE CARE COMPANIES: The JOB and I NTERNSHIP FAIR on Saturday, Nov. 12, is a valuable opportunity to meet and recruit some of the best new t alent in tree care. Students in attendance are career-focused and come to meet potential employers at the job fair. Contact Mai Chen at mchen@tcia.org today to secure your booth. TCIAF STUDENT CAREER DAYS SPONSORS: 300 Light Street Toll free: 888-421-1442 Hotel Direct: 410-528-1234 $159 single/double occupancy Days Inn Inner Harbor 100 Hopkins Place Hotel Direct: 410-576-1000 $129 single/double/triple/quad occupancy GETTING TO BALTIMORE PLANES...Baltimore/Washington International Airport (BWI) is just a 25 minute drive from the convention center. Taxis and a Light Rail Service are also available at BWI. TRAINS... Amtrak services Baltimore. View fares and schedules at www.amtrak.com. 12 AUTOMOBILES... Visit expo.tcia.org for parking options around the convention center. Join TCIA today for just $195, and enjoy great deals on our pre-conference workshops, trade show and day passes, and gold cards! Plus, TCIA members have access to members-only forums at the show and members-only pricing on all TCIA products purchased at TCI EXPO and throughout the year! Not sure if you’re a member? Call us at 800-733-2622! Learn more about the benefits of TCIA membership at tcia.org. “Having been in the tree care industry going on 30 years, I can say that my TCIA membership has been one of the most valuable investmentS I have made. I would not be where I am today without the program and resources TCIA provides. The TCIA Accreditation program and the CTSP safety program, aLONG with their training and business resources have proved invaluable.” — Tim Kastning, Grace Tree Service, Inc. It’s the perfect time to become a CTSP… take the workshop and exam (Nov. 8 - 9) while you’re in Baltimore, before TCI EXPO starts! Registration is separate from TCI EXPO and the program requires up to 6 weeks of prior preparation. Call 800-733-2622 for details. Make a difference, become a CTSP! TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O.T CIA .ORG Savings on registration add up fast for TCIA members! 13 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T REGISTRATION OPTIONS PRE-CONFERENCE WORKSHOPS Include: Trade show entry for Thursday, Friday and Saturday. Industry forums plus Thursday’s Welcome Reception. GOLD CARD UNLIMITED ACCESS TO ALL EDUCATIONAL SEMINARS AND INDUSTRY FORUMS ON THURSDAY, FRIDAY AND SATURDAY. Trade show entry for Thursday, Friday and Saturday plus Thursday’s Welcome Reception. THURSDAY PASS ACCESS TO EDUCATIONAL SEMINARS AND INDUSTRY FORUMS ON THURSDAY, NOV 10 ONLY. Trade show entry for Thursday, Friday and Saturday plus Thursday’s Welcome Reception. FRIDAY PASS A CCESS TO EDUCATIONAL SEMINARS AND INDUSTRY FORUMS ON FRIDAY, NOV 11 ONLY. Trade show entry for Thursday, Friday and Saturday plus Thursday’s Welcome Reception. SATURDAY PASS A CCESS TO EDUCATIONAL SEMINARS AND INDUSTRY FORUMS ON SATURDAY, NOV 12 ONLY. Trade show entry for Thursday, Friday and Saturday plus Thursday’s Welcome Reception. BEST DEAL! TRADE SHOW ONLY PASS Trade show entry for Thursday, Friday and Saturday. Industry forums plus Thursday’s Welcome Reception. EXTRA SAVINGS: BUY 4 TRADE SHOW ONLY PASSES OR 4 GOLD CARDS AND GET 1 FREE! Must be of the same item, must order at the same time. REGISTRATION AND BADGES Registration is required to obtain your admission badge; a badge is required to enter. Registrations received after the early registration date of 10/14/16 without the appropriate fees will be billed the difference. All free forums require a m inimum of a paid trade show pass in order to attend. TCIA r eserves the right to modify the speaker agenda as needed. 14 CANCELLATION TERMS Trade show only passes are non- refundable. Cancellation for all other c ategories must be received in writing at the TCIA office before 10/31/16 for a full refund less $30 a dministration fee. No telephone cancellations a ccepted. No refunds after 10/31/16; passes are transferrable. By virtue of your registration, you agree to the cancellation terms as outlined. TCI EXPO REGISTRATION Complete a separate form for each attendee. Please print. Name: ____________________________________________________________________________ Title: ___________________________________________ Company: __________________________________________________________________________________________________________________________ City: ___________________________________________________________ State: _____________________________ Zip: ___________________________ Phone: ______________________________________________ Email: ______________________________________________ Fax: ____________________ q Check here if you do not wish to r eceive special offers, savings and news via email from TCI EXPO e xhibitors. here if you require special accommodations to fully p articipate. Attach a written d escription of your needs. q Check By virtue of your registration, you agree to the cancellation terms as outlined on page 14. Photo/Company Release: By virtue of your attendance, you agree to the use of your likeness in TCIA’s promotional materials. TCIA Member PRE-CONFERENCE WORKSHOPS WEDNESDAY NOV 9 NONMember $95$145 8:00 am Electrical Hazards Awareness Program Manuals and lunch included. q EHAP 8:00 am Spanish Electrical Hazards Awareness Program Manuals and lunch included. q SEHAP $95$145 8:30 am PHC Strategies: Pest, Plant and Soil Management Manuals and lunch included. q PHC $195$260 1:00 pm Visual Tree Risk Assessment q ADV1 $135$150 1:00 pm TCIA Accreditation q ADV2 FREEFREE INDIVIDUAL SEMINARS THURSDAY NOV 12 OPTIONS DON’T MISS OUT! EARLY REGISTRATION DISCOUNTS END 10/14/16 GOLD CARD NOV 10 -12 TCIA MEMBER: $255 (early)| $300 (regular) NON-MEMBER: $295 (early)| $345 (regular) THURSDAY PASS NOV 10 } uy 4 get 1 FREE, GOLD CARD B must order at the same time. } uy 4 get 1 FREE, TRADE SHOW ONLY PASS B must order at the same time. 5th one FREE 5th one FREE TCIA MEMBER: $200 (early) | $225 (regular) NON-MEMBER: $225 (early) | $250 (regular) FRIDAY PASS NOV 11 TCIA MEMBER: $200 (early) | $225 (regular) NON-MEMBER: $225 (early) | $250 (regular) SATURDAY PASS NOV 12 TCIA MEMBER: $125 (early) | $150 (regular) NON-MEMBER: $150 (early) | $175 (regular) TRADE SHOW ONLY PASS NOV 10 -12 TCIA MEMBER: $20 (early) | $30 (regular) NON-MEMBER: $30 (early) | $40 (regular) PAYMENT { 4 WAYS TO REGISTER expo.tcia.org | PH: 800-733-2622 | FAX: 1-603-314-5386 MAIL: TCI EXPO 136 Harvey Rd, Ste 101, Londonderry, NH 03053 I am a: q TCIA Member q Non-Member q Pre-Conference Workshop (Nov 9) $ ____________ q Check enclosed Check # ______________ q GOLD CARD (Nov 10 - 12) $ ____________ q MasterCard q Visa q AmEx q Discover Exp. Date: _____ /_____ q THURSDAY (Nov 10) Pass $ ____________ Name on Card: _____________________________________________________ q FRIDAY (Nov 11) Pass $ ____________ q SATURDAY (Nov 12) Pass $ ____________ q TRADE SHOW ONLY (Nov 10 - 12) Pass $ ____________ GRAND TOTAL: $ ____________ TCI EXP O R BA LT IMO R E R 8 0 0 - 7 3 3 - 2 6 2 2 R E XP O. TCI A. ORG Company Address: _________________________________________________________________________________________________________________ Card# ______________________________________________________________ Signature: __________________________________________________________ Note: TCIA cannot accept payment information by email. 15 B U S I N E S S R S A F E T Y R A R B O R I C U LT U R E R E Q U I P M E N T Tree Care Industry Association, Inc. 136 Harvey Road, Suite 101, Londonderry, NH 03053 expo.tcia.org 800-733-2622 “TCI EXPO is such a great learning experience! You walk away energized, and want to take that energy and knowledge back to your team members and spur them on too!” — April Petree, Petree Arbor Lawn and Landscape