Welcome Guide - Flüchtlingshilfe Haan
Transcription
Welcome Guide - Flüchtlingshilfe Haan
Welcome Guide ENGLISCH We lco m e Wi llko Dobro d osli! mm en Dear fellow world citizens, Haan and its citizens warmly welcome you! With this brochure we want to give you a first orientation in our city and answer some important questions. The following can be found in this brochure: WLAN Greeting from the mayor Page 3 Governmental agencies and departments, counselling centers Page 4 Children Page 5 Food Page 5 Clothing, furniture and bank accounts Page 6 Buses and trains Page 7 Religious institutions Page 7 City map Haan / Gruiten Page 8-10 Leisure opportunities Page 11-13 Shopping Page 14 Doctors and emergency telephone numbers Page 15 WiFi and Internet links Page 16 We hope you have a good start in our community, that you will be comfortable and find a peaceful life here. Legal Notice Publisher: Haan Refugee Assistance Project Group | Haan Welcome Guide Project Group in collaboration with the Economic Development Agency and other relevant offices of the city Haan. Corrections, suggestions and additions for the next issue should be addressed to the city administration: City of Haan, Kaiserstr. 85, 42781 Haan, www.haan.de, post@stadt-haan.de Haan is a public corporation. It is represented by Mayor Dr. Bettina Warnecke. Editorial staff:: Copyrights: Layout, Print: Version: 2 Birgit Annighöfer-Lütke, Heike Bonn, Linda Dylla, Sabine Rukavina, Anno Schmitz City of Haan, Stefan Fries, © Markus Mainka/fotolia.com Sylvia Dergwill www.nettybo.de, Wölfer Druck, Haan 1. Printing, Haan December 2015 Welcome Guide Greeting from the Mayor of Haan, Dr. Bettina Warnecke Dear fellow world citizens, As mayor of the city of Haan I bid you all welcome! It is very important to the citizens of our city to make it easier for you to arrive and live in our city. In recent months many citizens, initiatives and organizations have teamed up to help you with your integration into everyday life. This brochure is a kind of guide which should give you a first orientation in our city and identify important addresses and contacts. It should help you to integrate in Haan and feel comfortable. My heartfelt thanks at this point to the Caritas and the „Welcome Guide Project Group“, a group of dedicated volunteer helpers. Without the great volunteer work of this project group, there would be no guide. Please do not hesitate to approach the contact persons mentioned in the brochure and take advantage of the various offers of different organizations. I hope that you will acclimatise well in our city. Be sure: We citizens of Haan care about your future. Only together can we live integrated. Best regards, Dr. Bettina Warnecke We would like to thank the following for their support in the creation of this Welcome Guide: - Wölfer Druck, Haan - The state of North Rhine-Westphalia (NRW) for providing funding - The Soroptimist Club of Haan - The voluntary Translators - The Caritasverband für den Kreis Mettmann e.V. Welcome Guide 3 Governmental agencies and departments, counselling centers Caritas Refugee Help Haan (Caritas Flüchtlingshilfe Haan) Counselling in the asylum procedure, care and contact for support services Immigration Consulting: Contact for refugees with a residence permit Address: Contact persons: Kaiserstr. 10, 42781 Haan Marica Basic (Düsseldorfer Straße, Haus Rheinland, Wohnungen) Tel. 0172 170 77 23 marica.basic@caritas-mettmann.de Herr Alexander Hirsch (Gruiten, Wohnungssuche) Tel. 0162 1392125 alexander.hirsch@caritas-mettmann.de Alina Kossowski (Kaisestraße Seminargebäude, Dieker Straße) Tel. 0173 6527877 alina.kossowski@caritas-mettmann.de Manuela Mangialaio (Kaiserstraße Seminargebäude, Migrationsberatung) Tel. 02129 / 342426-1 manuela.mangialaio@caritas-mettmann.de Susanne Schulte (Ellscheid, Wohnungen) Tel. 0162 414 03 61 susanne.schulte@caritas-mettmann.de Social Assistance Office Haan (Sozialamt Haan) Disbursement / issuance of checks for benefits, questions about accommodations / flats or apartments Vouchers (Berechtigungsschein) for medical treatment, midwife services, social ticket approval Address: Business hours: Alleestr. 8, 42781 Haan Mondays 8:00 am – 12:00 pm, Tuesdays 2 pm – 6 pm and Thursdays 8 am – 12:00 pm Immigration Office Mettmann (Ausländeramt Mettmann) Residence permits, extensions for identification papers Address: Düsseldorfer Str. 47, 40822 Mettmann Business hours: Contact person: Mondays, Wednesdays, Thursdays 8:00 am – 12:00 pm, Thursdays 1:00 pm – 3:00 pm Mrs. Koschzol, Tel. 02104 / 99 - 1568 To get there: Take bus number 742 from bus stop „Haan Markt“ or „Ellscheider Straße“ to bus stop „Jubiliäumsplatz“ in Mettmann. Integration Point Registration for the job search Assistance and support during the job search Adress: Ötzbachstr. 1, 40822 Mettmann Contact: Tel. 02104 / 141630 Business hours: Mondays, Tuesdays, Thursdays, Fridays 8:30 am – 1:30 pm and according to prior agreement 4 Welcome Guide Children Youth Assistance Office Haan (Jugendamt Haan) Contact for minor refugees without family Help for nursery and childminder services for children under 3 years old Address: Alleestr. 8, 42781 Haan Business hours: Mondays and Tuesdays 8:00 am – 12:00 pm, Thursdays 2:00 pm – 6:00 pm Contact person: Mrs. Fischer, Tel. 02129 / 911 - 470 Schools Note: In Germany school is compulsory! Registration through Caritas Financial support for schoolbooks, materials, etc. to be applied for at the Social Assistance Office (Sozialamt) in Haan (BuT) Child daycare (Nursery, Childminder) Information through Caritas / Youth Assistance Office (Jugendamt) in Haan Help with homework Organized through the individual school Additional inter-school homework assistance: Address: Learn and Play Group from Caritas Bollenberg Primary School, Robert-Koch-Str. 27, 42781 Haan Days and times: Mondays - Thursdays 2:00 pm – 4:30 pm Contact person: Mrs. Sibylle Koch, Tel. 0152 / 25272426 Food Authorization papers for reduced price food First get special voucher for Tafel (food pantry) ID card at the Social Assistance Office (Sozialamt) in Haan Then pick up Tafel ID card at SKFM (Social Services of Catholic Women and Men) Address: Breidenhofer Str. 1, 42781 Haan ID pick-up: (directly behind the Catholic church in the city center) Tuesdays 9:00 am – 12:00 pm Haan Food Pantry (Haaner Tafel) Distributes food once per week, subject to availability Tafel ID card required! Address: Ellscheider Str. 49, 42781 Haan Food distribution: Tuesdays 10:30 am – 12:30 pm according to assigned time as shown on your Tafel ID card Welcome Guide 5 Clothing Used Clothing Center Haan (Kleiderkammer) www.kleiderkammer-haan.de Clothing, household goods, home textiles Steinkulle 3, 42781 Haan 0157 / 50398581 Mondays, Tuesdays and Thursdays 9:30 am – 11:30 am, Tuesdays and Thursdays 3:30 pm – 5:30 pm Address: Telephone: Business hours: Furniture Charity Shop Mettmann (Kaufhaus der Mettmanner) Charity shop for furniture and household goods Address: Bahnstr. 20, 40822 Mettmann, Tel. 02104 / 173090 Business hours: Mondays – Fridays (except Wednesdays) 9:30 am – 6:00 pm Wednesdays 9:30 am – 3:00 pm Charity Shop Solingen (Solinger Kaufhaus) Charity shop for furniture and household goods Schlagbaumer Str. 12, 42653 Solingen, Tel. 0212 / 319408 Mondays – Fridays 9:30 am – 6:00 pm Saturdays 9:30 am – 4:00 pm Address: Business hours: Charity Shop Erkrath (Rundum & Secondhand Laden in Erkrath) Charity shop for furniture, household goods, clothing and toys Address: Helena-Rubinstein-Str. 4f, 40699 Erkrath, Tel. 0211 / 9003540 Business hours: Mondays – Wednesdays 7:30 am – 4:30 pm Thursdays 7:30 am – 6:00 pm Fridays 7:30 am – 12:30 pm € BANK Bank Accounts Money and Bank Accounts The cashier‘s checks, which are issued by the Social Assistance Office (Sozialamt) can only be cashed in the City Savings Bank (Stadt-Sparkasse). You can receive cash for the checks or open an account. To open an account, you need your residence permit and a registration certificate (Meldebescheinigung) from the city of Haan. The bank account maintenance fee is € 5.95 / month. Sparkasse Haan, main branch: Kaiserstr. 37 Sparkasse Unterhaan branch office: Am Schlagbaum 6 Sparkasse Gruiten branch office: Bahnstr. 13 6 Welcome Guide Buses and Trains Rheinbahn tickets for Bus or Train www.rheinbahn.de Social ticket (ca. 35€) in order to use all buses and trains in Mettmann district Important: Pick up a special voucher (Berechtigungsschein) at the Social Assistance Office Address: Rheinbahn Customer Center, Mittelstr. 4 (Gabelung), 40721 Hilden Business hours: Mondays- Fridays 8:00 am – 1:00 pm, 2:00 pm – 6:00 pm, Saturdays 9:00 am – 1:00 pm To get there: Take bus number 784 from bus stop „Haan Markt“ to bus stop „Gabelung“ in Hilden Note: Travel only with a valid ticket, for „dodging“ is a criminal offense and, in the worst case, can hurt your asylum procedure. (Penalty is 60 €). Children under 6 travel free. Important Bus lines and Trams: Bus line 784: Haan Bus line SB 50: Haan Hilden Tram (S-Bahn) S8: Haan Düsseldorf Bus line 742: Haan Gruiten Düsseldorf Hauptbahnhof Main Train Station Mettmann Religious Institutions Address Service / Prayer times / Telephone Königstr. 8, 42781 Haan Sundays 11:15 am Pastor-Vömel-Str. 26 42781 Haan-Gruiten Saturdays 5:00 pm Sundays 9:45 am Kaiserstr. 44, 42781 Haan Sundays 11:00 am Pastor-Vömel-Str. 49 42781 Haan-Gruiten Sundays 10:00 am Ellscheider Str. 42 - 46 42781 Haan Sundays 10:30 am www.haan.feg.de Serbian Orthodox Church Hombüchel 55 Saturdays 6:00 pm Sundays 10:00 am Religious Institution / Website Catholic Church Haan www.kath-kirche-haan.de Catholic Church Gruiten www.kath-kirche-haan.de Protestant Church Haan www.ev-kirche-haan.de Reformed Protestant Church Gruiten www.erkg.de Free Protestant Congregation Haan www.kokid.w-srv.net/bistuemer/bistum04.htm 42105 Wuppertal Elberfeld Arrahman Mosque Telleringstr. 7 40721 Hilden Tel. 02103 / 2539728 Worringer Str. 63 40211 Düsseldorf Tel. 0211 / 161185 Moroccan Cultural Group Erkrath-Hochdahl Schimmelbuschstr. 21 40699 Erkrath Tel. 02104 / 804189 Islamic Friday prayer (Club to support the integration Alleestr. 22, 42781 Haan www.facebook.com/KulturzentrumHilden AL-Markaz-Al-Islami, Islamic Center (behind the main train station, easy to reach with S-Bahn Nr. 8 from Gruiten) of turkish workers in Haan e.V.) Anglican Church (Christ Church) www.christchurchanglican.de Rotterdamer Str. 135 40474 Düsseldorf Welcome Guide Sundays 11:00 am 7 City Map Haan Key for Haan 1 Haan Food Pantry (Haaner Tafel), Ellscheider Str. 49 2 Used Clothing Center Haan (Kleiderkammer), Steinkulle 3 d 3 Social Assistance Office (Sozialamt), Alleestr. 8 4 Youth Assistance Office (Jugendamt), Alleestr. 8 5 Caritas Refugee Help (Caritas Flüchtlingshilfe), Kaiserstr. 10 6 SKFM, Breidenhofer Str. 1 c 2 a 8 Welcome Guide 1 City Map Haan 3 4 5 b 6 Refugee Accommodations in Haan Kartendaten: © Kreis Mettmann, CC-BY 4.0 Welcome Guide a Düsseldorfer Str. 141a b Kaiserstr. 10-14 c Diekerstr. 49 d Ellscheid 49 9 City Map Gruiten Refugee Accommodations in Gruiten a a Kartendaten: © Kreis Mettmann, CC-BY 4.0 10 Welcome Guide Düsselberger Str. 15 Education German classes in Haan and Gruiten Information about current program see website Petra van der Lest, Tel. 02129 / 54033, Ute Hollweg, Tel. 02129 / 2576 www.buergerstiftung-haan-gruiten.de/index.php/fluechtlinge/deutschkurse Adult Education Center Hilden-Haan (Volkshochschule Hilden-Haan „VHS“) Educational and vocational programs www.vhs-hilden-haan.de Address: Office hours: Dieker Str. 49, 42781 Haan, Tel. 02129 / 94100 Mondays - Fridays 9:00 am – 12:00 pm, Mondays and Tuesdays 2:00 pm – 4:00 pm Language advising is available Thursdays from 3:00 pm – 6:00 pm in Hilden, Gerresheimer Str. 20 (Tel 02103 / 500530). Public Library Haan (Stadtbücherei Haan) www.haan.de/index.phtml?mNavID=1581.1&sNavID=1581.73&La=1 Loan of media (such as books, DVDs, games), 5 € / year social tariff Current online journals and newspapers (worldwide) for registered members Free Internet access, use of PCs for Internet-assisted learning, WiFi Address: Neuer Markt 17, 42781 Haan Hours: Tuesdays 1:00 pm – 6:00 pm, Wednesdays 10:00 am – 1:00 pm, Thursdays 1:00 pm – 7:00 pm, Fridays 1:00 pm – 5:00 pm, Saturdays 10:00 am – 1:00 pm Catholic Public Library Gruiten (Katholische öffentliche Bücherei Gruiten) Free loan of media (such as books, DVDs, games) www.sanktnikolausgruiten.de/Buecherei Address: Am Kirchberg 3, 42781 Haan-Gruiten Hours: Mondays 4:30 pm – 6:00 pm, Thursdays 10:00 am – 12:00 pm, Sundays 9:30 am – 12:00 pm Music School (Musikschule) www.musikschule-haan.de Music classes for children and adults Address: Dieker Str. 49, 42781 Haan Office hours: Mondays and Tuesdays 3:00 pm – 6:00 pm, Thursdays 3:00 pm – 8:00 pm University of Düsseldorf (Universität Düsseldorf) www.uni-duesseldorf.de/home/internationales.html Lectures and language courses in preparation for or continuation of university studies Address: Universitätsstr. 1, 40225 Düsseldorf Contact person: Dr. Anne Gellert (International Office), Tel. 0211 / 81-14107 Office hours: Mondays - Thursdays 9:00 am – 12:00 pm University of Wuppertal (Universität Wuppertal) www.internationales.uni-wuppertal.de Lectures and language courses in preparation for or continuation of university studies Address: Gaußstr. 20, 42119 Wuppertal Contact person: Mrs. Heike Kreimendahl (International Office), Tel. 0202 / 4393836 Office hours: Mondays - Fridays 8:30 am – 12:00 pm and by appointment Welcome Guide 11 Sport Public indoor swimming pool (Schwimmbad Haan) Address: Alter Kirchplatz 12, 42781 Haan Operating hours: Tuesdays, Wednesdays, Fridays 7:00 am – 9:00 pm, Fridays 2:45 pm – 5:00 pm Children game afternoon Saturdays 7:00 am – 6:00 pm, Sundays 8:00 am – 1:00 pm Cost of admission: Children under 6 free, reduced rate 1,90 € with special voucher (Berechtigungsschein) from the Social Assistance Office Website: www.haan.de/index.phtml?object=tx|1581.3.1&ModID=9&FID=1581.314.1&mNa Selected Sports Clubs in Haan and Gruiten Club / Website Telephone / Mail Sport facilities Sport- und Spielvereinigung 06 Haan e.V. Tel. 02129 / 344303 info@ssvg-06-haan.de Football, Table tennis Tel. 02104 / 62121 info@tsvgruiten.de Football, handball, cycling, swimming, athletics, table tennis, gymnastics, volleyball, sports badge Tel. 02129 / 5655-0 kontakt@haaner-tv.de Aerobics, Badminton, Basketball, Cheerleading, unicycle, parent-child gymnastics, equipment Fitness, Gymnastics, Handball, Judo, children‘s dance, running, athletics, Prellball, Rhythm & Dance, ski gymnastics, table tennis, gymnastics and play groups, trampoline, parkour www.haanerturnerbund.de Tel. 02129 / 4368 info@ haanerturnerbund.de Ball Sports, Gymnastics, Martial Arts, Tricking, sports for kids, Wellness, Judo Yoga, TaiChi/QiGong DJK Unitas Haan e.V. info@unitas-haan.de Handball Tel. 02104 / 806242 info@lauftreffgruiten-neandertal.de Running, Walking Tel. 02129 / 52609 info@haan.dlrg.de Swimming, diving, water ballet, aquafitness, lifesaving, badges www.ssvg-06-haan.de TSV Gruiten 1884 e.V. www.tsvgruiten.de Haaner Turnverein (HTV) www.haaner-tv.de Haaner Turnerbund 1890 e.V. (HTB) www.unitas-haan.de Lauftreff Gruiten-Neandertal e.V. www.lauftreff-gruiten-neandertal.de DLRG www.haan.dlrg.de Welcome Guide 12 Activities for children and teenagers Youth House Haan (Jugendhaus Haan) Programs for 6-12 year old children („Rappelkiste“) and for teenagers Address: Website: Alleestr. 6, 42781 Haan, Tel. 02129 / 911475 www.foerderverein-jugendhaus-haan.de/index.html Christian Club for Young People (Christlicher Verein Junger Menschen CVJM) Programs for children and teenagers Address: Website: Alleestr. 10, 42781 Haan, Tel. 02129 / 6528 www.cvjm-haan.de Junior Red Cross Haan (Jugendrotkreuz Haan) Programs for 6 – 27 years old children and youths Address: Website: Bahnhofstr. 43, 42781 Haan www.drk-haan.de/jrk/jrk_vor_ort.html www.facebook.com/Jugendrotkreuz-Haan-1461846944093142 Junior Red Cross Haan-Gruiten (Jugendrotkreuz Haan-Gruiten) Programs for children 6 years and older and teenagers Zur Mühlen 3, 42781 Haan-Gruiten, Tel. 02104 / 969594 www.facebook.com/jrkgruiten www.jrk-gruiten.de Days and times: Youth group 6 – 12 years: Tuesdays 5:30 pm – 6:30 pm Youth group 13 and older: Tuesdays 5:30 pm – 7:00 pm Address: Website: Technical Relief Organisation Gruiten (Technisches Hilfswerk Gruiten THW) Programs for children 10 years and older, teenagers as well as for adults Address: Website: Leichtmetallstr. 6, 42781 Haan-Gruiten, Tel. 02104 / 967810 www.thwhaan.de Welcome Guide 13 Shopping in Haan and Gruiten Supermarkets Business hours Aldi Haan, Düsseldorfer Str. 49 Mondays – Saturdays 08:00 am – 8:00 pm Aldi Haan, Landstr. 1 Mondays – Saturdays 08:00 am – 8:00 pm Lidl Haan, Düsseldorfer Str. 76-84 Mondays – Saturdays 08:00 am – 9:00 pm Lidl Haan, Landstr. 13 Mondays – Saturdays 08:00 am – 9:00 pm REWE, Hochdahler Str. 2 Mondays – Saturdays 07:00 am – 8:00 pm REWE, Dieker Str. 101 Mondays – Saturdays 07:00 am – 10:00 pm Penny Markt Haan, Alleestr. 17 Mondays – Saturdays 07:00 am – 10:00 pm Netto Gruiten, Thunbuschstr. 1 Mondays – Saturdays 07:00 am – 9:00 pm Edeka Gruiten, Thunbuschstr. 9 Mondays – Fridays Saturdays 08:00 am – 7:00 pm 08:00 am – 6:00 pm Drugstores Business hours dm Haan, Neuer Markt 40-42 Mondays – Fridays Saturdays 08:00 am – 7:00 pm 08:00 am – 4:00 pm Business hours Post Office Post Haan (main branch), Kaiserstr. 26 Mondays – Fridays Saturdays 09:00 am – 6:00 pm 09:00 am – 12:30 pm Branch location Nordstr. 10 Mondays – Fridays 08:00 am – 1:00 pm 3:00 pm – 6:30 pm 08:00 am – 4:00 pm Saturdays Branch location Düsseldorfer Straße 47A Mondays – Fridays Saturdays 08:00 am – 6:00 pm 08:00 am – 1:00 pm Branch location Gruiten, Thunbuschstr. 22 Mondays – Fridays 08:00 am – 1:00 pm 3:00 pm – 6:00 pm 08:00 am – 1:00 pm Saturdays Weekly Market (Haaner Wochenmarkt) Hours Neuer Markt Haan Wednesday and Saturday 07:00 am – 2:00 pm 14 Welcome Guide General doctors in Haan and Gruiten For your visit to the doctor, you need a special voucher (Berechtigungsschein) which you must pick up at the Social Assistance Office (Sozialamt) before your visit to the doctor. Please note the different opening times of the doctors’ offices. Languages Doctor’s Name Address Telephone spoken Abich, Maria Neuer Markt 22, 42781 Haan Tel. 02129 / 2548 Baltzer, Samuel Kölner Str. 18, 42781 Haan Tel. 02129 / 4282 Glauner, Andreas / Heinsch, Gerhard Neuer Markt 27-29, 42781 Haan Tel. 02129 / 4680 Griesbach, Uwe / Becker, Thomas Marktpassage 4, 42781 Haan Tel. 02129 / 1618 Gemeinschaftspraxis Königstr. Königstr. 12-14, 42781 Haan Tel. 02129 / 2620 Kretzberg, Wolfgang Bahnhofstr. 44, 42781 Haan Tel. 02129 / 959393 Lampe-Beien, Heike Goethestr. 2, 42781 Haan Tel. 02129 / 7538 Simon, Kurt Alter Kirchplatz 2, 42781 Haan Tel. 02129 / 1354 English Stenzel, Lucian Düsselberger Str. 9, 42781 Haan-Gruiten Tel. 02104 / 61121 Polish Tils, Andreas Düsseldorfer Str. 65, 42781 Haan Tel. 02129 / 347970 English, French, Italian Waida, Alexander Bahnstr. 23, 42781 Haan-Gruiten Tel. 02104 / 969528 Russian English English Pediatricians / Childrens’ Doctors in Haan: Doctor’s Name Address Telephone Languages spoken Warbanow, Gabriela Bahnhofstr. 82, 42781 Haan Tel. 02129 / 51760 English, Bulgarian Zaß, Rolf Breidenhofer Str. 16, 42781 Haan Tel. 02129 / 2893 English If you need a midwife, you should contact the Social Assistance Office (Sozialamt). In emergency cases, please contact the emergency walk-in clinic (Ambulanz) of the Haan Hospital: Haan Hospital / Walk-In Clinic only for emergencies! Address: Robert-Koch-Str. 16, 42781 Haan Tel. 02129 / 9290 Hours: open 24 hours per day including weekends Other important emergency telephone numbers: Police Fire Department and Emergency Medical Service Women‘s House (Frauenhaus) Mettmann District Pharmacy / Chemist locator Emergency Poison Center Bonn Dial 110 free call Dial 112 free call 02104 / 922220 www.aponet.de 0228 / 2873 211 or 0228 / 2873 333 Welcome Guide 15 Our city Haan Approx. 30,000 residents Divided into two areas: Haan (approx. 25,000 residents) and Gruiten (approx. 5,000 residents) Wuppertal Düsseldorf Gruiten Note: fire alarm system is tested every Saturday at 12 pm! 46 Haan 1 57 3 Solingen Köln Free WiFi in Haan WLAN Free WiFi is available at: Stadt-Sparkasse Haan (main branch), Neuer Markt Drugstore „dm“, Neuer Markt Haan Public Library, Neuer Markt www Other interesting Links for you City of Haan www.haan.de Haan refugee information www.flüchtlingshilfe-haan.de ProAsyl Help Desk www.proasyl.de/de/service/beratung/beratungsstellen Refugee orientation guide www.refugeeguide.de Directory for refugees www.ard.de/home/ard/Guide_for_refugees/2214428/index.html Free legal assistance www.deutsche-anwaltshotline.de/fluechtlingsberatung 16 Welcome Guide