ovk online- report 2016 / 01
Transcription
ovk online- report 2016 / 01
Publisher In cooperation with Bundesverband Digitale Wirtschaft (BVDW) e.V. [German Association for the Digital Economy] Berliner Allee 57 40212 Düsseldorf Phone +49 211 600456-0 Fax +49 211 600456-33 Email info@bvdw.org Internet www.bvdw.org OVK ONLINEREPORT 2016 / 01 Figures and trends at a glance the OVK Results of y cker stud B2B ad blo TA BL E O F CO N T E N T S TABLE OF CONTENTS PREFACE 2 COMPARISON OF ONLINE ADVERTISING (DISPLAY AND SEARCH MARKETING) 4 MONTHLY DEVELOPMENT OF NET ADVERTISING INVESTMENTS (ONLINE AND MOBILE) 6 ADVERTISING INVESTMENTS ACCORDING TO INDUSTRY 7 TOP 10 ONLINE ADVERTISING FORMATS 9 TOP 3 ONLINE ADVERTISING FORMATS VIDEO 10 COMPARISON OF MOBILE ADVERTISING 11 MONTHLY DEVELOPMENT OF MOBILE NET ADVERTISING INVESTMENTS 13 REACH OF THE INTERNET IN GERMANY 14 INTERNET USE IN GERMANY 15 REACH OF THE MARKETERS IN THE OVK 17 UTILIZED OFFERS AND KEY TOPICS 18 INDUSTRY OBSERVATION OF DIGITAL CUSTOMER POTENTIALS 19 OPEN-MINDEDNESS FOR ADVERTISING 22 FIRST MOVERS 23 OVK B2B AD BLOCKER STUDY 24 THE CIRCLE OF ONLINE MARKETERS (OVK) IN THE BVDW 28 BUNDESVERBAND DIGITALE WIRTSCHAFT (BVDW) e.V. 30 WORKING GROUP ONLINE RESEARCH (AGOF) e.V. 31 ONLINE MEDIA PLANNING AND MORE WITH THE AGOF 32 REMARKS REGARDING THE AGOF METHOD 33 REMARKS REGARDING THE METHODOLOGICAL OF THE ADVERTISING STATISTICS OF THE OVK 34 IMPRINT36 1 2 F O REWO RD F O R E WO R D DEAR READERS, Paul Mudter The digital advertising market is still subject to a very dynamic change. On the one hand, online and mobile advertising have long become a crucial part in the media mix in view of the broad Internet use by more than 75% of the German population. In today’s day and age, cross-digital and/or cross-media campaigns are a given - especially because the multifaceted digital formats and control options allow for a contemporary way of addressing customers in the most diverse scenarios of usage. At the same time, ad blocker business models compromise the digital economy more and more and massively limit the advertising industry in its range of marketing. Given this background, digital display advertising (online and mobile) held its own in 2015 in a challenging market environment. According to the advertising statistics of the OVK, with a generated volume of EUR 1.68 billion in net advertising investments in digital display advertising (online and mobile) the result of the previous year was surpassed by EUR 95 million; this represents a growth rate of 6.0%. With this, the growth forecast of the Circle of Online Marketers (OVK) in the Bundesverband Digitale Wirtschaft (BVDW) e.V. was only missed by 0.5%. Considering that losses in sales of the marketers caused by ad blockers amount to 10 to 20%, it can be assessed as to how much more positive the overall development of the net volume could have been for digital display advertising (online and mobile) in 2015. In this report, the results of the B2B ad blocker study of the OVK will illustrate just how much ad blockers interrupt the value-added chain in the digital economy. At the same time, increased educational activities of the OVK or the BVDW as well as of the publishers and marketers in connection with ad blocking bear initial fruit. For example, the most recent analysis of the OVK for the fourth quarter of 2015 has shown that the share of online display advertising that is blocked on the desktop has remained stable. On the user side, an increased awareness is developing and it is understood that free content and services on the Internet are refinanced by advertising in the first place. And while looking at the top activities of the digital users, it shows that the supply of information or news - be it international or regional - is among the most central Internet activities for the vast majority of users and that digital content plays a major role in their everyday life. VO RWO RT Accordingly, the relevance of digital advertising in the communication strategy of advertisers remains strong - because they want to be where their target groups are. Especially the growth drivers video and mobile show an unchanged, strong popularity. For example, according to the MAC advertising statistics, mobile display advertising increased by 53% compared to the previous year and thus has reached a net volume of EUR 204 million in the meantime. Given this background, the OVK also assumes continuously increasing net investments in digital display advertising (online and mobile) for 2016. The assumed growth rate of 6.3% is on the same level as it was the previous year. With this, the net advertising volume for digital display advertising (online and mobile) would amount to EUR 1.78 billion this year and reach a new record high. All in all, the digital advertising market in the meantime has become known to be a relevant dimension in the overall advertising market and shows a stable development in view of the multitude of challenges in this marketing business that is still affected by a high degree of dynamics. We hope you will enjoy reading the OVK online report 2016/01. Paul Mudter President of the Circle of Online Marketers (OVK) in the BVDW 3 4 C O MPARIS O N O F O NLINE ADVERT ISING COMPARISON OF ONLINE ADVERTISING For 2015, the net volume for digital display advertising (online and mobile) amounted to a total of EUR 1.68 billion. CO M PA R I SO N O F O N L I N E A DV E RT I SI N G OVK advertising statistics digital display advertising (online and mobile) 2014 - 2015 with outlook for 2016 S OLID DEVELOPMENT OF D I G I TAL DIS PLAY A DVERTIS ING (ONL I NE AND MO BI L E ) In Mio. Euro With the underlying methodology, the OVK advertising statistics ensures a valid depiction of the market conditions and with it helps the market partners to rank current and future developments. The projected reports of PwC (PricewaterhouseCoopers) serve as the basis for this, displaying the advertising investments in digital display advertising (online and mobile) at net level - and no longer at the gross level. In addition, the coverage - namely the projection of the reported net figures on the overall market - is retroactively adjusted to make for a realistic display of the overall market. Such adjustment is individually carried out for the channels online as well as mobile and takes into account the respective market dynamics in both channels. 1,750 1,800 1,782 (+6.3 %) 1,700 1,676 (+6.0 %) 1,650 1,600 1,581 1,550 1,500 1,450 The reliable informative value of the OVK advertising statistics is of special importance given the rapid digitization and the resulting changes in media planning and campaign control. Digital components have become indispensable for holistic brand communication or by now even present the central dialog channel for certain target groups. Added to this is the increasing merging of stationary and mobile Internet use, making the Internet into an ever-increasing channel for brand management, further continuing the use of digital display advertising (online and mobile). This is also shown when reviewing the past year. According to the OVK advertising statistics, the net advertising volume for digital display advertising (online and mobile) amounted to EUR 1.68 billion in 2015. With this, the absolute net advertising investments increased by EUR 95 million compared to the previous year; this corresponds to a growth of 6.0%. This also means that the predicted growth rate was undercut by 0.5%, however, in view of the frame conditions made tighter by ad blocker business models on the digital advertising market, net investments in digital display advertising (online and mobile) have still shown a solid further development. OVK statistics 2014 OVK statistics 2015 OVK outlook 2016 Sources: Circle of Online Marketers (OVK) in the BVDW: OVK report (projection of the net figures reported via PwC for digital display advertising (online and mobile) on the overall market (including commissions)) // Data for the German market in million EUR, as of January 2016 Given this background, the OVK also assumes a positive growth rate for 2016. With the assumed increase of advertising investments in digital display advertising (online and mobile) of 6.3% the net volume would then amount to EUR 1.78 billion. This would present a new record high and an absolute increase of EUR 106 billion for the current year. 5 6 MO NTHLY DEVELO P MENT O F NET ADVERTISING INVESTMENTS For 2015, the monthly net advertising investments in digital display advertising (online and mobile) MONTHLY DEVELOPMENT OF NET ADVERTISING INVESTMENTS ONLINE ADVERTISING ACCORDING TO INDUSTRY MONTHLY INVESTMENTS CO NS I ST E NT LY E XCE E D T HE PR EVIOUS Y EA R’S LEVEL O NL I N E DI S PL AY A DV ERT I S I N G I N C LU DED AC RO S S AL L I N DU ST RI ES The level of monthly net advertising investments could continuously be increased for 2015 compared to the respective months of the previous year, only in May investments were on the level of the previous year. This once again underscores the growing relevance of digital display advertising (online and mobile). The ranking of the top 10 advertising investments in online advertising according to industry sectors is compiled on the basis of Nielsen data because such data is not given in this level of granularity in the PwC report. The depicted absolute investments are thus gross figures. At the same time, net advertising investments - as it was the case in 2014 - exceeded the EUR 100 million threshold in every month of the year. The months of March, June and September were particularly strong with more than EUR 140 million as well as the month of October with EUR 159.9 million. But especially the investments in November and December with EUR net 183.9 million and EUR net 189.0 million present new record highs. At the same time, this is also proven by the unchanged, strong digital advertising activities in the fourth quarter, having represented for years the high point for digital advertising investments thanks to the Christmas shopping season taking place in it. For the top 10 industry sectors for online display advertising in 2015 the area of miscellaneous advertising - including non-profit organizations as well as corporate advertising - an area in which a total of EUR gross 632 million are spent for online display advertising, is ranked number 1. Ranked second is the commercial area with a total of EUR gross 392 million. At the same time, retail with a plus of EUR 82 million compared to the previous year also shows the highest growth for advertising investments. Ranked third and fourth are the automotive sector (EUR 366 million) and the service industry (EUR 279 million), which at the same time has also the second-highest absolute growth in advertising investments with a plus of EUR 33 million. The financial sector spent EUR 252 million for online advertising in the previous year and thus is ranked fifth. The sectors of telecommunications, media, food and personal hygiene are also beyond the EUR 100 million threshold with their gross investments. The tourism sector completes the top 10 ranking. again exceeded the EUR 100 million threshold in every month and reached a new record high beyond EUR 180 million at year’s end. 189.0 165.0 152.2 159.9 143.5 147.0 107.6 115.6 110.4 113.2 135.8 141.7 135.3 134.7 125.3 130.4 112.3 113.7 101.9 105.0 120 129.5 142.2 180 162.7 183.9 In Mio. Euro 200 140 100 80 60 40 20 0 For the majority of top 10 sectors the gross advertising investments in online advertising in 2015 for the media mix were in Monthly development of net advertising investments in digital display advertising (online and mobile) 160 7 O N L I N E A DV E RT I SI N G ACCO R D I N G TO I N D UST RY Jan. Feb. March April May June July Aug. Sep. Oct. Nov. 2014 101.9 112,3 129.5 125.3 135.3 135.8 110.4 107.6 143.5 152.2 162.7 165.0 Mio. Euro 2015 105.0 113.7 142.2 130.4 134.7 141.7 113.2 115.6 147.0 159.9 183.9 189.0 Mio. Euro Dec. Sources: Circle of Online Marketers (OVK) in the BVDW: OVK report (projection of the net figures reported via PwC for digital display advertising (online and mobile) on the overall market (including commissions)) // Data for the German market in million EUR, as of January 2016 By now, online advertising has become an integral part in the media mix for all sectors, however, online commitment still varies considerably. Here, the frontrunner is also the area of miscellaneous advertising: With 42%, more than 4 of 10 euros are spent on classic online advertising in this area. It follows the financial sector with its online share in the media mix of 20.2% representing one-fifth. Also in the automotive sector (16.0%), in the tourism sector (14%), in the service industry and the telecommunications sector (11% each) as well as in the commercial sector (10%) the share of online advertising in the media mix has already reached the double-digit percent range. Only for three of the top 10 sectors - namely food, personal hygiene and media - the advertising investments in online advertising are still in the single-digit range. the prorated doubledigit percentage range. 8 O NLINE ADVERTIS ING AC C O RDING TO INDUSTRY A look back on the previous year shows the increasing digitization of advertising activities in many sectors - with one exception all top-ranked stakeholders in online display advertising are also top investors when it comes to mobile display advertising. This can be seen as a clear indication that digital communication is used as a natural component by all industry sectors in their communication and marketing strategies. The investments of advertisers thus follow the media use of consumers in a sector-spanning fashion and become also increasingly digital. Top 10 advertising investments in online display advertising according to industries (gross) Data in % share in the online media mix 0 % 10 % 20 % 30 % 40 % 50 % 632 Misc. advertising 42 % Commercial 310 10 % Automotive market Services 246 11 % 3 % 124 104 6 % 115 125 6 % 90 94 Food Body care Tourism In million 0 100 2014 T HE A D B U N DL E I S T H E FRO N T RU N N ER O F O NL I N E DI S PL AY A DV ERT I S I N G FO RM ATS ACCO RDI N G TO G RO S S SA L ES The gross advertising investments are also the basis for the ranking of the top 10 online display advertising formats of 2015. With EUR 472 million, the highest investments in the past year were attributable to the ad bundle - a combination booking of three formats of the Universal Ad Package. Ranked second is the pre-roll with EUR 379 million. The video format with a plus of EUR 95 million at the same time shows the highest absolute growth among the top 10 formats. Ranked third is the wallpaper with EUR 312 million, followed by the billboard ad. It has the second-highest absolute growth and with the additional EUR 52 million it now unites EUR 309 million in gross advertising investments. The medium rectangle with the third-largest plus is ranked fifth and amounts to EUR 193 million. The formats of the second half of the ranking also consistently show a positive development when it comes to gross advertising investments The highest absolute growths for gross advertising investments are recorded for pre-roll and billboard ads - video and large-sized advertising formats thus remain popular in an unchanged fashion. Top 10 of online display advertising formats (gross) 472 Ad bundle pre-roll 14 % 200 2015 TOP 10 ONLINE ADVERTISING FORMATS 20 % 172 179 11 % 154 160 Telecommunications Media 392 279 252 244 Finances 686 686 366 385 16 % 9 TO P 1 0 O N L I N E A DV E RT I SI N G FO R M AT S 300 400 500 600 700 Data in % share in the online media mix in the 1st quarter of 2015 Source: The Nielsen Company (online advertising, as of February 2016); data for the German market in million EUR 276 wallpaper 312 billboard ad 309 257 medium rectangle 193 172 skyscraper 176 195 390 108 103 rectangle 98 92 half-page ad 72 62 mid-roll site bar In million Euro 507 379 40 0 59 100 2014 200 300 400 500 2015 Source: The Nielsen Company (online advertising, as of February 2016); data for the German market in million EUR 600 10 DEVELO P MENT O F THE O NLINE ADVERTISING FORMATS DEVELOPMENT OF THE ONLINEADVERTISING FORMATS COMPARISON OF MOBILE ADVERTISING MO BIL E DI S P L AY M A RK ET WI T H U N C H A N G ED DYN A M I C G ROWT H ONLINE VIDEO A DVERTIS IN G I S BO O MI NG I N AN UNCH A NGED FA S H ION Pre-roll, mid-roll and post-roll are the top three online advertising formats in the area of online video display. In principle, the continuous growths spanning all three video formats show that their multimedia options are used more and more by advertisers for campaigns on the Internet. The playout of spots prior to the actual video content continues to be most popular with the advertisers: In 2015, the pre-roll with EUR 379 million again registered the largest share in the gross advertising investments. In doing so, this format has generated a plus of 56.5% or EUR 134 million since 2013. The positive development of gross investments in video formats continues, whereas the pre-roll was used the most in 2015 For the mid-roll, the gross investments increased by 33% in the past three years and now amount to EUR 72 million. A comparable development is evident - even if at a lower level - for the post-roll, recording EUR gross 10 million in the past year, which corresponds to a growth of 42.8% since 2013. Top 3 of the online advertising formats in the area of online display video (gross) 379 276 Pre-roll 237 72 62 mid-roll 54 10 post-roll 8 7 million EUR 0 100 2013 2014 200 300 11 CO M PA R I SO N O F M O BI L E A DV E RT I SI N G 400 2015 Quelle: The Nielsen Company (Online-Werbung, Datenstand Februar 2016); Angaben für den deutschen Markt in Mio. Euro The MAC advertising statistics for mobile display advertising is also based on the projected PwC reports and thus represents the net advertising investments. In addition, a retroactive adjustment of the coverage was also carried out in this case in order to ensure a realistic depiction of the market figures. Mobile advertising continues to enjoy high demand - display advertising on mobile end devices increased by 53% in 2015 compared to the previous year. This even exceeded the original forecast of the mobile advertising circle(MAC) of the OVK in the BVDW by 3% and is 1% above the growth rate of 2014. All in all, in the past year, total sales in the amount of EUR net 204 million were generated with mobile display advertising on the German market, EUR 50 million more than in 2014. Looking at the timeframe of 2013-2015, absolute growth in the past two years amounts to EUR net 116 million. The stable development of the net investments in mobile display advertising and the solid double-digit growth rate underscore the large growth potential of mobile advertising. By now, it has become an integral part of the media mix, and almost every cross-digital campaign now has a mobile component.Thanks to the unbeatable proximity to the consumer, mobile advertising allows for a dialog with the target group that is unique in its form, since campaigns that are specific to locality and situation are able to cater directly to the individual scenario of usage of the user. This way, an important push function falls upon the mobile channel, and the targeted use of data and individual targeting as well as the use of typical smartphone functionalities support a sustained campaign. The multitude of mobile advertising has increased enormously in the past years, and the cross-channel playout of advertising formats to cover all relevant touchpoints, independent of devices, becomes more and more important. With EUR 204 million in net sales in 2015 a new record level was reached for mobile advertising 12 MONTH LY D E V E L O PM E N T O F M O BI L E N E T A DV E RT I SI N G I N V E ST M E N T S Given the very high overlap between online and mobile campaigns - the trend is clearly cross-digital - the MAC has decided to opt-out of a separate forecast for the development of mobile display advertising and, starting this year, to exclusively depict the digital advertising market in its current and future development via the OVK advertising statistics for digital display advertising (online and mobile). This takes into account the rapid digitization and ensures a contemporary depiction of the market conditions. MONTHLY DEVELOPMENT OF MOBILE NET ADVERTISING INVESTMENTS MAC advertising statistics mobile display advertising 2013 – 2015 In million EUR 250 204 (+53 %) 200 150 100 13 C O MPARIS O N O F MO BILE ADVERT ISING 134 (+52 %) MO NT H LY I N V EST M EN TS I N M O B I L E DI S PL AY ADV E RT I S I N G I N C REA S E AT A H I G H L EV EL The monthly net advertising investments in mobile display advertising were consistently in the double-digit million range for the first time in 2015 and thus significantly exceeded the value of the previous year. The fourth quarter was particularly prominent - in it, every month a new record high beyond the EUR 20 million threshold was reached. With this, the monthly net advertising investments in mobile display advertising in the fourth quarter were almost twice as high as in the first quarter - this not only shows the high degree of relevance of mobile advertising during the Christmas holiday shopping season but together with the extremely dynamic development of the net advertising investments during the course of the year also serves as proof for the ever-increasing use of mobile advertising. For 2015, the monthly net advertising investments in mobile display advertising were consistently in the double-digit million range for the first time and also exceeded the EUR 20 million threshold every month in the fourth quarter. 88 Monthly development of net advertising investments in mobile display advertising 50 In million EUR 16.6 15.4 12.5 10.3 13.2 14.7 17.1 12.6 15.6 11.3 10.6 8.8 10 9.5 11.9 15 15.4 15.6 20 13.6 19.6 20.1 25 7.0 Sources: OVK report (projection of the net figures reported via PwC for mobile display advertising on the overall market (including commissions)) // Data for the German market in million EUR, as of January 2016 25.1 MAC statistik 2015 10.0 MAC statistik 2014 5.9 MAC statistik 2013 26.1 30 0 5 0 Jan. Feb. March April May June July Aug. Sep. Oct. Nov. Dec. 2014 5.9 7.,0 8.8 9.5 11.3 12.6 10.6 10.3 13.6 12.5 15.4 16.6 2015 10.0 11.9 15.6 15.4 15.6 17.1 13.2 14.7 19.6 20.1 25.1 26.1 Sources: OVK report (projection of the net figures reported via PwC for mobile display advertising on the overall market (including commissions)) // Data for the German market in million EUR, as of January 2016 14 REAC H O F THE INTERNET IN GERMANY 52.86 million people 14 years of age or older are users of stationary and / or mobile offers. REACH OF THE INTERNET IN GERMANY INTERNET USE IN GERMANY MOR E THA N 75% OF GER M ANS AG E D 1 4 AND ABOV E A R E ONLINE STAT I O N A RY A N D M O B I L E U S E O RI EN TAT I O N ACCO RDI N G TO AG E G RO U P S The total population aged 14 and older comprises 69.24 million people. Of these 69.24 a total of 76.3% (52.86 million) have used the Internet during the three-month survey percent and have used stationary and/or mobile offers. The additional differentiation shows that 51.71 million people (74.7%) are among the users of stationary offers, while the user of mobile offers amount to 37.81 million people (54.6%). Without the overlap, this results in 36.66 million people who use stationary and mobile offers; this amounts to 52.9% of the population. This underlines the increasing merging of stationary and mobile Internet use. By now, digitization has reached all generations, but stationary and mobile offers are still not used by all in the same fashion. A closer examination of the different age groups does show certain differences: While 88.9% of teens and twentysomethings as classic representatives of the digital natives use mobile AND stationary offers, 50.1% of silver surfers older than 50 only use stationary offers; here, digital users only amount to 48.3%. In the age group from 30 to 49 years of age, already three-fourth of all participants use stationary AND mobile offers in an equal fashion, however, approximately one-fifth (22.8%) is still solely focused on stationary offers alone - still almost three times as many as in the age group from 14 to 29 years of age. And then there are people who exclusively use stationary or mobile offers: This includes 15.05 or 1.15 million people. Especially the older generation predominantly prefers stationary offers, while mobile access is still not as widespread this is also depicted by the chart on the following page. Digitale users in Germany The total population aged 14 and older comprises 69.24 million people Total population aged 14 and older: 69.24 million 37.81 million users of mobile offers, of those only mobile offers 1.15 million 15 I N T E R N E T USE I N G E R M A N Y Users of stationary and / or mobile offers 52.86 million. The younger age groups use both stationary and mobile offers in an equal fashion, while the older users are still rooted more in the exclusive use of stationary offers. Vice versa, the percentage of users exclusively using mobile offers with 3.2% is twice as high in the age group from 14 to 29 years of age than for participants aged 50 or older - this is certainly also due to the fact that especially young people rarely put down their smartphones. Overlap according to age groups, users of stationary and/or mobile offers 51.71 million users of stationary offers, of those only stationary offers 15.05 million 14 – 29 Years 7.8 30 – 49 Years Users of stationary and mobile offers 36.66 million In Percent How to read: The total population aged 14 and older comprises 69.24 million people. Of those a total of 76.6% (52.86 million) have used the Internet during the three-month survey period. /// 115,236 cases (German-speaking resident population in Germany aged 14 and older) / Target groups: Users of stationary and/or mobile offers (past three months) n=103,513 cases; users of stationary offers (past three months) n=101,645 cases; users of mobile offers (past three months) n=74,516 cases /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German market 22.8 50 + Years 3.2 88.9 50.1 0 1.9 75.3 25 Only stationary offers 48.3 50 mobile and stationary offers 75 1.6 100 only mobile offers How to read: 88.9 % of the Internet users aged 14 to 29 use mobile and stationary offers; 48.3% of users aged 50 and older use mobile and stationary offers. /// Basis: 103,513 cases (users of stationary and/or mobile offers, past three months) / in percent /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German market 16 INTERNET U S E IN GERMANY Measured by the use of stationary and mobile offers the online penetration is almost completely reached for the age group from 14 to 29 years of age while such penetration still shows potential for INTERNET USE IN GERMANY REACH OF THE MARKETERS IN THE OVK ONLINE PENETR ATION BY AG E F O R U S E RS O F STATIONA RY OR MOBILE O F F E RS D I G I TA L REAC H O F T H E M A RK ET ERS I N T H E OV K The Internet has established itself as a mass medium, and more and more people feel at home in the stationary as well as in the mobile world. Especially for young people up to age 39 the Internet is an internet part of everyday life: More than 90% of them use stationary offers, more than 80% use mobile offers. Also in the age group from 40 to 49 years of age, 90% can be attributed to stationary offers and almost two-thirds can be found on the mobile Internet. Among the 50- to 59-year-olds, more than three-fourth are reached by stationary offers and more than 50% are reached by mobile offers. The digital facts shows the net reach of the marketers united in the AGOF. The above-mentioned table shows the net reach of the marketers organized in the OVK on the basis of media offers collected in the Internet facts 2015-10. The net reach of the marketers although does not always contain the total portfolio of the marketer. 50 or older. For the older generation, digitization is somewhat slower: 40.9% of people aged 60 or older have already found their way to stationary offers, however, with only 14.5% they are still reluctant when it comes to using mobile offers - that is to say: Here, there is still potential for growth. Online penetration according to age groups 100 6.0 5.2 5.5 94.0 94.8 94.5 80 9.7 mobile offers 21.0 59.1 9.2 90.8 90.3 10.3 17.6 35.2 85.5 89.7 82.4 79.0 64.8 60 50.9 40 40.9 20 14.5 0 14-19 20-29 30-39 stationary Nutzer 40-49 50-59 60+Years no stationary use 14-19 20-29 mobile users 30-39 40-49 50-59 60+Years no mobile use How to read: 94.0% of persons aged 14 to 29 are among the users of stationary offers. /// Basis: 115,236 cases (German-speaking resident population in Germany aged 14 and older) / in percent // in percent /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German marke of 56 marketers for 785 total digital offers and 6,021 placement units. Reach in %, according to Internet users, Net reach in million past three months unique users BAUER ADVERTISING 19.2 10.16 eBay Advertising Group Deutschland 48.2 25.48 ForwardAdGroup 65.334.54 G+J e|MS 53.0 28.02 8.9 4.70 73.4 38.78 IP Deutschland 54.4 28.77 iq digital 40.7 21.52 MAIRDUMONT MEDIA 17.9 9.46 Media Impact 68.336.09 Marketers InteractiveMedia CCSP 49.1 contains data of a total Average month August – October 2015 HiMedia Deutschland Stationary offers The digital facts 2015-10 Alphabetical ranking OVK marketers in the average month development in the mobile area for people aged 17 R E ACH O F T H E M A R K E T E R S I N T H E OV K netpoint media 20.8 OMS 56.329.77 10.99 SevenOne Media 64.8 34.25 SPIEGEL QC 37.2 19.66 Unister Media 14.6 7.71 United Internet Media 68.8 36.39 Data in million unique users and percent for an average month in the survey timeframe August until October 2015 /// Basis: 103,513 cases (users aged 14 and older of stationary and/or mobile offers, past three months) /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German market 18 U TILIZ ED O F F ERS AND KEY TO P ICS UTILIZED OFFERS AND KEY TOPICS VA R IETY OF ACTIVITIES O N T HE I NT E R NE T E MP HAS I Z E S DIGITIZATION OF EVERYDAY L I F E In line with the digital facts a total of 27 topics or key aspects are polled for Internet use. INDUSTRY OBSERVATION OF DIGITAL CUSTOMER POTENTIALS D I G I TA L C U STO M ER P OT EN T I A L S FO R DEFI N ED S EC TO RS The natural access to the Internet for almost all of life’s situations is also reflected in the Internet activities of the digital users. Here, information and communication take on a central role: With 92.8% and 84.7%, the use of search engines and the sending and receiving of emails represent the most important applications. More than two-thirds of Internet users visit weather services frequently or occasionally, make online purchases or read the news to see what is going on in the world. Reading regional or local news, online banking, visiting social networks, watching videos and movies as well as the use of offers having to do with eating, drinking and enjoying complete the top 10 activities of users of stationary and mobile offers. While the online potentials as a result of the almost complete establishment of the online channel in the population are on a relatively stable level, mobile potentials have increased significantly in parallel to the rapid increase of mobile Internet use and consistently exceed the online potentials when it comes to percentage, even if they are still below them in absolute terms. Here, the preferences of use vary depending on the age of the user. Users 14 to 29 years of age use offers of the areas communication and entertainment on an above-average basis. Users aged 30 to 49 represent the largest percentage of users in the areas of family and children, job boards and online banking. The age group of 50 and older use areas such as sports, test results and weather services on an above-average basis. 74.2 79.3 69.2 73.2 68.7 71.7 68.7 71.7 68.3 70.0 Internet users in % Online potential mobile potential Entertainment Fashion and shoes Travel and tourism Perfume and cosmetics FMCG: food and beverages 92.8 Send and receive private emails 84.7 Weather 69.8 Online shopping 67.8 51.3 58.3 50.7 54.8 Consumer electronics 46.3 48.7 46.2 47.8 Furniture and living Health Sports and fitness 35.4 40.0 31.5 33.7 28.1 29.7 28.0 32.2 Toys and baby products 26.2 29.1 World news 67.7 Computer Regional or local news 60.7 Automotive Online banking 55.3 Insurances Social networks 52.6 Watching of videos and movies 44.7 Eating, drinking and enjoyment 37.7 16.9 17.5 Finances 25 50 75 100 in percent How to read: 92.8 % of users of stationary and/or mobile offers of the past three months aged 14 or older use search engines at least sometimes. /// Basis: 103,513 cases (users of stationary and/or mobile offers, past three months) / „Do you use these topics and offers often, sometimes, rarely or never?“ / Depiction of the top 10 of a total of 27 topics / in percent /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German market stationary offers as well as among the users of mobile offers promising customer potentials for various industries can be found. Stationary mobile 55.4 55.6 Telecommunications Search engines Among the users of Online and mobile sector potentials: product interest, basis: persons aged 14 and older / users of stationary offers: 51.71 million UU or users of mobile offers: 37.81 million UU Books Utilized topics – top 10 0 19 I N D UST RY O BSE RVAT I O N O F D I G I TA L CUSTO M E R POT E N T I A L S 0 10 20 30 40 50 60 70 80 90 38.36 29.96 35.77 27.67 35.54 27.12 35.53 27.12 35.33 26.47 28.66 21.03 26.54 22.06 26.20 20.70 23.94 18.42 23.90 18.09 18.32 15.10 16.26 12.73 14.55 11.23 14.49 12.19 13.57 11.02 8.73 6.61 100 % Unique User in Mio. How to read: 74.2% of users of stationary offers aged 14 and older, namely 38.36 million unique users, are interested in the products of the entertainment sector. /// Basis: 101,645 cases (users of stationary offers, past three months) or 74,516 cases (users of mobile offers, past three months) / / „In which of the following products are you (very) interested?“ /// in percent and million unique users /// Source: AGOF e.V. / digital facts 2015-10 /// Data for the German market 20 INDU S TRY O BS ERVATIO N O F DIGI TAL CUSTOMER POTENTIALS Digital information sources play an important role in the orientation and decision-making phase. Given the growing digitization of the living environment of consumers a further harmonization of the online and mobile potentials can be expected for the future. The use of stationary and mobile offers has become natural for consumers, and the boundaries between online and mobile offers are increasingly blurred because consumers simply choose the access that best fits their scenario of usage in view of the multitude of devices at their disposal (stationary computer, laptop, tablet, smartphone). Online-Potenziale Mobile-Potenziale 81.0 84.7 77.1 84.0 Entertainment 66.8 59.2 Telecommunications 73.1 68.4 58.5 61.6 56.7 61.4 50.4 55.6 Books Furniture and living Consumer electronics 45.6 51.6 Perfume and cosmetics 44.6 47.1 44.6 49.2 43.1 48.2 41.5 46.2 38.1 44.1 Health Automotive Computer Toys and baby products Sports and fitness 28.6 32.0 26.5 29.2 FMCG: food and beverages Insurances 20.1 21.7 Finances 0 10 20 30 40 50 60 70 The diverse return channel abilities of online and mobile offers allow for tailored communication that fits the respective scenario of usage. Stationär Mobile Travel and tourism Fashion and shoes Given the comprehensive digitization of living situations, a cross-digital campaign in online and mobile channels today is crucial for brand management, image cultivation, the triggering of the consumer’s decision to make purchases as well as customer acquisition and retention - this applies to all industry sectors in an equal fashion. With this, the companies are able to incorporate themselves in the relevant set of consumers while taking into account the respective scenario and frame of usage. The basis for the AGOF sector analyses depicted in this report are the unique users (UU) aged 14 and above of the previous three months of the digital facts 2015-10. The AGOF facts & figures are currently available for 16 industry sectors and are published regularly. The publications are available as a free download at www.agof.de/branchenberichte-facts-figures/ Online- und Mobile-Branchenpotenziale: Informationssuche im Internet Basis: Personen ab 14 Jahren / Nutzer stationärer Angebote: 51,71 Mio. UU bzw. Nutzer mobiler Angebote: 37,81 Mio. UU Internetnutzer in % 21 I N D UST RY O BSE RVAT I O N O F D I G I TA L CUSTO M E R POT E N T I A L S 80 90 41.88 32.03 39.88 31.76 34.56 27.65 30.60 25.85 30.27 23.30 29.31 Products reviewed in line with the respective sector analysis are composed as follows: Automotive used cars, new cars, rental cars Books books Computer omputer hardware or accessories, computer software without games 23.21 Entertainment computer and video games, tickets, movies/series on DVDs / Bluray format, music CDs, music / movie / series download from the Internet, subject to a fee 26.07 21.00 Finances financial investments, shares, bonds, funds; loans 23.58 19.52 FMCG food & beverages beverages without alcohol, beer, other alcoholic beverages and spirits, frozen foods and convenience foods, dairy products, sweets and salty snacks 23.04 17.82 23.04 18.60 22.28 18.22 21.48 17.47 19.71 16.67 14.78 12.08 13.72 11.02 10.42 8,21 100 % Unique User in Mio. How to read: 81.0% of users of stationary offers aged 14 and older, namely 41.88 million unique users, have searched for information regarding products of the tourism industry on the Internet. /// Basis: 101,645 cases (users of stationary offers, past three months) or 74,516 cases (users of mobile offers, past three months) /// „For which of the following products have you searched for information on the Internet?“ /// in percent and million unique users /// Sources: AGOF e.V. / digital facts 2015-10 /// Data for the German market Health health products or drugs, wellness products Fashion and shoes women‘s or men‘s apparel, shoes Furniture and living furniture or items to furnish an apartment, large domestic appliances such as fridge, washer, stove Perfume and cosmetics cosmetics for women/men, perfume for women/men, personal hygiene products, hair products, dental hygiene products Travel and tourism train tickets, plane tickets, hotels, rental cars, vacation travel, last-minute trips Toys and baby products toys, baby products Sports and fitness sporting goods, sports equipment Telecommunications mobile phones or smartphones, landline phones or fax machines, mobile phone tariffs/contracts, offers for telephone, TV and Internet from one provider, DSL or other broadband Internet connection Consumer electronics flat screen TV, DVD or Bluray player / recorder or hard drive recorder, home movie theater / surround sound equipment, digital photo cameras, GPS systems Insurances health insurance, life insurance and old-age insurance as private retirement provisions, other insurances such as for example car insurance, homeowner‘s insurance or liability insuranc S 22 O P EN- MINDEDNES S F O R ADVERTISING 23 FI R ST M OV E R S O OPEN-MINDEDNESS FOR ADVERTISING The combination of advertising affinity, brand awareness and being somewhat of a spokesperson makes digital users valuable multipliers. A FIRST MOVERS [ p b DIGITA L US ERS A R E OPEN- MI ND E D W HE N I T CO ME S TO A DVERTIS ING D I G I TA L U S ERS A RE FI RST M OV ERS I N N EW T E CH N O LO G I ES Digital users are receptive for advertising messages despite the growing information overload: More than 4 of 10 users of stationary and/or mobile offers aged 14 and older (43.6%, 23.06 million users) found out about interesting products or new ideas by way of advertising. Here, especially women and users between the ages of 14 and 49 are open-minded above average. Men are slightly below the level of all digital users, and users aged 50 or older are the least receptive when it comes to advertising. Innovative technologies are of great interest to users of stationary and/or mobile offers. Almost one-fourth of them (24.1%) are usually among the first ones in their environment to try new technologies - this corresponds to a first-mover potential of 12.72 million people. Men and users aged 14 to 29 stand out in particular, certainly also as a result for their above-average preference for products that serve as status symbols. This way, these digital users are also especially receptive for product innovations since they have no reservations towards new technologies and since they like to be seen as trailblazers in their circle of friends: An ideal prerequisite for digital campaigns in connection with technical product launches - be it for products in the telecommunications sector, computer products, consumer electronics or new automotive features. In addition, the digital users show a distinctive brand awareness and quality consciousness, often coupled with the role of spokesperson or opinion leader - almost one-third of all users indicates to take on that role in discussions on a regular basis. This combination makes digital users valuable multipliers for brand owners and underscores the importance of digital communication while addressing consumers in an appropriate, contemporary manner. When trying new technologies, digital users like to lead the way. O n c t t o i F m t a r h G Open-mindedness towards online advertising First movers for new technologies „Through advertising I have in many cases discovered interesting products or new ideas.“ „Among my friends I am often one of the first ones to try new technologies.“ 43.6 % Users of stationary and / or mobile offers 24.1 % Men 41.8 % Men 31.5 % Women 45.6 % Women 16.0 % 14 bis 29 Years 48.7 % 14 bis 29 Years 31.8 % 30 bis 49 Years 46.3 % 30 bis 49 Years 22.1 % 50 Years and older 36.9 % 50 Years and older 20.5 % Users of stationary and / or mobile offers 0 10 20 30 40 50 How to read: 43.6 % of all users of stationary and/or mobile offers aged 14 and older have in many cases discovered interesting products or new ideas by way of advertising. /// Basis: 103,513 cases (users of stationary and/or mobile offers, past three months) / Depiction of the top-two box: applies completely or applies predominantly. / in percent /// Source: AGOF e.V / digital facts 2015-10 /// Data for the German market 0 10 L K [ n c 20 30 40 How to read: 24.1% of all users of stationary and/or mobile offers aged 14 and older are among their friends often one of the first ones to try new technologies. /// Basis: 103,513 cases (users of stationary and/or mobile offers, past three months) / Depiction of the top-two box: applies completely or applies predominantly. / in percent /// Source: AGOF e.V / digital facts 2015-10 /// Data for the German market I n n f c 1 t v o E a 24 OVK B2B AD BLO C KER S TU DY On the basis of a market mood survey of relevant market participants the B2B ad blocker study of the OVK highlights the damage done by ad blocking for companies OVK B2B AD BLOCKER STUDY LO CA L I Z AT I O N O F A D B LO C K ERS I N T H E O N L I N E ADV ERT I S I N G M A RK ET A D BLOCKING A ND THE EFF E CTS O N T HE DIGITA L MA R KET In principle, the study shows that ad blockers - especially those that are financed via contributions of companies of the online advertising sector - are not seen as legitimate because they massively curtail the design and financing freedom of other market participants. Already today, according to one of the central results of the survey, the use of ad blockers leads to a loss in sales of 10 to 20% for publishers and marketers. More than half of the respondents thus see in it a threat to job creation. At the same time, as a result of the prevalence of ad blockers, experts expect an increase of paid-content models for obtaining content from the Internet. Online advertising revenue is an integral part of the financing of digital business models and an important driver of the digital economy. Accordingly, there currently is a large degree of uncertainty in the advertising market regarding the current damage German companies experience due to ad blocking. For this reason, the Circle of Online Marketers (OVK) in the BVDW commissioned the consulting firm PricewaterhouseCoopers (PwC) to conduct a study in order to make the impact more transparent. in Germany. For the B2B study PwC interviewed 20 experts from the digital industry by means of qualitative individual 45-minute interviews from September until October 2015 regarding the reasons and impacts of ad blocker usage and the assessment of the economic and societal damage of ad blocking. In order to represent all facets of the digital ecosystem, the participants included publishers, marketers, media agencies, technology providers and advertisers. Online advertising revenue is important driver of digital economy Ad blockers interrupt the value-added chain in the digital economy - with substantial negative impact as shown by the current expert survey conducted by PwC on behalf of the OVK. Especially ad blocker business models that are often financed by “whitelisting” and “acceptable ads” are not only seen as a contradiction to the interests of consumers but also as not legitimate as well as competition-distorting. Respondents see this especially as a threat to the journalistic variety, affecting the monetization possibilities of digital business models. 90% of the experts think that ad blocking has a negative economic impact on the online advertising market; the majority sees a negative impact on the entire digital market, not least because also the advertising industry is massively restricted in its range of marketing. The impact of ad blocker business models on the digital economy Die Geschäftsmodelle von Adblockern umfassen „Whitelisting“ und „Acceptable Ads“. Online advertising in the digital ecosystem Technologies for online advertising Data management platforms agency trading desks digital media exchanges Demand-/sell-side platforms creative optimization ad/web servers Business intelligence solutions rich media The value creation chain is interrupted by ad blockers. Many of the experts call this practice „modern-day waylaying“ or „highway robbery“ Advertiser Value creation chain online marketing Advertiser 25 OV K B2 B A D BL O CK E R ST UDY Æ media agency Æ marketer Æ publisher Æ media agency Æ marketer Æ Acceptable ads of companies that are on the whitelist are not blocked if the user does not disable the whitelist. ad blocker publisher whitelist, acceptable ads Additional digital business areas Digital media offers (such as music and vide portals) *Source: Metrigo und wywy2013 E-commerce social media Global, digital companies (such as Google, Apple) comparison portals Source: OVK B2B ad blocker study: ad blocking and the impact on the digital market, October 2015 ”The offer of‚ whitelisting‘ corresponds to waylaying of medieval times and is not legitimate.“ (Publisher) ”I do not consider ad blockers to be the right instance to be the guardian and / or judge of what is acceptable advertising.“ (Media agency Source: OVK B2B ad blocker study: ad blocking and the impact on the digital market, October 2015 / Asked questions: What do you think about ad blocking? What is your opinion on the offer of ‚whitelisting‘ by ‚Adblock Plus‘? 26 OVK B2B AD BLO C KER S TU DY R EA S ONS FOR TH E US E OF AD BLO CK E RS AND THEIR IMPACT Disruptive advertising is identified as the main cause of ad blocking - add to it factors such as low The respondents of the study think certain website categories to be especially affected by ad blocking - this includes IT and technophilic websites for mostly young target groups, gaming sites as well as partly journalistic offers and social media or video portals and streaming sites. P O S S I B L E S O LU T I O N S In general, the respondents show an understanding for the fact that ad blockers are implemented for a significant interference of the user experience. At the same time, the experts deny providers of ad blockers the ability to be the right instance and an independent third party to determine “acceptable advertising.” quality and creativity of advertising, invasive retargeting and sensitivity in regard to the digital privacy. 27 OV K B2 B A D BL O CK E R ST UDY The interviewed experts see ad blockers not as the right instance for “acceptable advertising,” but the consumer has to be in the center of the any Asked for the causes of ad blocking, the digital expert are self-critical: Besides low quality and creativity of advertising, a lack of sensitivity regarding the protection of digital privacy and intrusive retargeting they mostly see disruptive digital advertising - e.g. in the form of and especially large number of advertising media and/or intrusive advertising media on a website - to be the main cause for the use of ad blocking. From their point of view, especially the concentrated form of advertising as a flashing mass is the problem while well-made formats with a commercial value or entertainment factor will definitely reach the user. In total, two-thirds of the described analyses of ad blocking are seen as (very) significant by the experts.There are differing opinions however when it comes to compensation via online alternatives and the shift in competition.What has to be highlighted is the consistently joint perception of a threat to the journalistic diversity caused by the use of ad blocking. In addition, some participants emphasized the reduced variety of offers on the online advertising market. Furthermore, the experts fear that with the introduction of ad blockers on mobile end devices the required change of stationary to mobile business models on the Internet could be impeded. Expert assessment regarding the impact of ad blocking Overall assessment (of all expert groups) Significance from low to high Journalistic variety decreases Media strategies are more difficult to implement Compensation not possible via online alternatives (native advertising, etc.) Shift in competition Budget is invested in other types (TV, ect.) Source: OVK B2B ad blocker study: ad blocking and the impact on the digital market, October 2015 / Asked questions: Please indicate on a scale from 1 (not very significant) to 5 (very significant) how significant you rank the following impact. Solution strategies, this the experts agree upon, have to put the consumer in the center of any measures. Here, the advertising industry has to commit itself to address the issue. The respondents unanimously strive for an improvement of user-friendliness, quality and creativity of advertising. In addition, users are to be sensitized more and more for the financing model of free content. At the same time, however, allowing access to content and services is only approved as an effective approach in exchange for the disabling of the ad blocker. measures. Measures to circumvent the negative impact of ad blocking It is on the advertising industry to broadly implement measures. By increasing the relevance of advertising the distribution of ad blocking can be slowed down. However, it cannot be avoided completely. Experiencecentered advertising Increase readerfriendliness Use innovative technologies Improve placements Design advertising that saves resources, e.g. decrease load times Dialog among the market participants, education Increase percentage of video advertising User-oriented personalization concepts Source: OVK B2B ad blocker study: ad blocking and the impact on the digital market, October 2015 / Asked question: What types of measures are there to circumvent the negative impact of ad blocking? 28 THE C IRC LE O F O NLINE MARKETERS (OVK) IN THE B VDW THE CIRCLE OF ONLINE MARKETERS (OVK) IN THE BVDW The OVK creates standards and transparency. The Circle of Online Marketers (OVK) is the central body of German online marketers. Here, under the umbrella of the German Association for the Digital Economy (BVDW), 18 of the largest German online marketers have come together in order to add authority on a continuous basis to the importance of online advertising. Top goals are to increase market transparency and planning reliability as well as standardization and quality-assuring measures for the entire digital sector. In addition, the OVK realizes important projects such as conferences, studies and funding measures and is involved in national and international committees for the further development of the sector. 29 T H E CI R CL E O F O N L I N E M A R K E T E R S ( OV K ) I N T H E BV DW U NI TS O F T H E OV K The OVK has established five units: the Ad Technology Standards unit, the unit for market figures, the Mobile Advertising unit (MAC), the unit for market development and the unit for advertising impact and market research. In those units, experts from their respective special fields participate. Continuous optimization of the market The goal of the Ad Technology Standards unit is to facilitate the production as well as the supply and delivery of digital campaigns via all end devices and thus to enable a smooth execution of the campaigns. Furthermore, it is the most important committee for the development of advertising standards. The main tasks of the unit for market figures is the collection of market figures and their analysis. Such data serves as orientation and shows trends and potentials. The committee closely cooperates with companies and organizations such as Nielsen Media Research and the AGOF. The top goal of the unit for market development is the education of the market. It contributes to this goal by accompanying market-relevant topics in a political and commercial fashion. Furthermore, it is responsible for the communicative supervision of all projects initiated by the OVK. The unit for advertising impact and market research was established to develop studies spanning marketers and to jointly analyze them.The experts in this group also work on models for qualitative performance values and on ideas for standards for marketer-spanning studies. The Mobile Advertising unit (MAC) emerged from the Mobile Advertising Circle (MAC). This project group was established in order to accommodate the specific interests of network operators mobile marketers, the operators of mobile platforms and the online marketers with mobile units. development 30 BU NDES VERB AND DIGITALE WIRTSCHA FT (B VDW ) e . V. WORKI N G G RO UP O N L I N E R E SE A R CH ( AG O F) E .V. BUNDESVERB AND DIGITALE WIRTSCHAFT (BVDW) e . V. WORKING GROUP ONLINE RESEARCH (AGOF) E.V. The German Association for the Digital Economy (BVDW) is the central body for the representation of interests for companies that operate digital business models and are active in the area of digital value creation. With member companies from different sectors of the Internet industry the BVDW is positioned in an interdisciplinary way and thus has an overall view on the topics of the digital economy. Mission and purpose of the Working Group Online Research (AGOF) is to provide transparency and practical standards in online advertising research, independent of individual interests. In order to do so, it develops the required performance values in a close exchange with the market and makes them accessible in corresponding studies - not only for the classic medium Internet but also for additional segments of digital media. For this purpose, the leading marketers in Germany, represented in the AGOF, are organized in sections that drive in its respective segment the conceptual design, provision and further development of reach research and planning parameters in cooperation with market partners. The BVDW has made it its goal to make transparent the efficiency and advantage of digital offers - content, services and technologies - and thus to support their implementation in the overall economy, society and administration. In addition, the association is the competent point of contact regarding current topics and developments of the digital industry in Germany and supplies with figures, data and facts an important orientation for one of the central future areas of the Germany economy. In a constant dialog with policy makers, the public and other national and international stakeholders, the BVDW supports the dynamic development of the sector in a result-driven, practical and effective fashion. Based on the pillars of market development, market education and market regulation, the BVDW bundles leading digital know-how in order to participate in a positive development of this growing sector of the German economy in a sustainable fashion. At the same time, as the central body of the digital economy, the BVDW with its standards and binding guidelines provides market transparency and a quality of offers on the side of the users and in public. We are the Net. www.bvdw.org On the basis of a multi-method model the AGOF collects reach and structural data for online advertising media - for the classic and stationary as well as for the mobile Internet - and with its previous market media studies internet facts and mobile facts as well as the performance value unique user depicted in it has established the uniform online coverage currencies as the basis for online media planning in the market. In cooperation with its market partners - especially agma, the advertisers and the online media agencies - and their standards, the AGOF continues to develop its offer in order to meet market requirements that are ever-evolving. With the next step in the evolution - the new market media study digital facts - the AGOF has provided since August 2015 a media-spanning planning, for the first time without overlap, of stationary and mobile offers. The study includes all known qualification data of AGOF studies: Net and gross reach, socio-demographic and psychographic characteristics regarding user and target group description (structural data), market data (consumption and household amenities) as well as general data regarding digital Internet use. All information are also available in the AGOF analysis and planning program TOP. 31 The market media studies of the AGOF enable a media planning of digital media following classic standards that is suitable for the market. 32 O NLINE MEDIA P LANNING AND MORE W ITH THE AGOF ONLINE MEDIA PLANNING AND MORE WITH THE AGOF 33 R E M A R K S R E G A R D I N G T H E AG O F M E T H O D REMARKS REGARDING THE AGOF METHOD D I G I TA L FAC TS - COV ERAG E C U RREN C Y O F T H E AG O F COMPR EHENS IVE DIGITA L CO MMI T ME NT The AGOF academy is a logical continuation of the market-oriented activities of the AGOF. The goal is to provide all interested market partners with the necessary knowledge about the use of TOP as well as the market media study digital facts. More and more companies and agencies focus on the continuing education of their employees in regard to digital topics. For example, in 2015, the AGOF academy carried out more than 50 seminar days with more than 300 participants. The program for continuing education and training will also be continued and significantly expanded in 2016. Seminar content is designed according to the demands of the target group and prepared in a practical manner. This year, in addition to classroom training also individual webinar modules are offered. The wide range of topics ensures covering of the diverse aspects of digital media planning and marketing. The complete seminar program is available at www.agof.de/akademie/akademie-termine/. The web service “connect” is a sector- and media-adequate IT solution, simplifying communication and data transfer between marketers and agencies. Via a central interface, information required for the booking of online advertising can be retrieved, exchanged and directly integrated into the agency systems. The interdisciplinary web service is complemented by a database that contains, amongst other things, price lists, discount modalities, bookable advertising media and placement units in an updated fashion. The AGOF and the Circle of Online Marketers (OVK) in the BVDW designed and developed “connect.” The web service is not only available for all marketers but also for agencies at the same time. The common goal: Booking processes in the online segment are to be carried out in a significantly quicker fashion in the future via automated and standardized processes. More information at www.agof.de/connect/ As basis for high-quality digital media planning, the AGOF with digital facts delivers data and performance values for different segments of the digital economy, for example for users of stationary or mobile offers. With this, the study contributes significantly to the establishment of the respective digital advertising media in the media mix, since it delivers the performance values for individual digital disciplines but also in a comprehensive fashion for “dig’ media brands,” thus offering a valid planning basis. In the center of the online coverage currency of digital facts by the AGOF is the definition of reach of an advertising medium, valid in media and advertising research. This is shown as the share (percentage) of the population or another target group, be it persons or households who were in contact with this advertising medium at a certain point in time or during a certain timeframe. In digital facts, the reach is defined in the form of the so-called unique user, the individual user. The methodological basis of digital facts units several survey approaches for a media-adequate measurement: In its center is the technical measurement of use (initial survey). This is complemented by an on-site or in-app survey regarding the participating offers. In addition, for the mobile media information from a representative mobile panel is used. The data sources are complemented by population-representative telephone survey. The multi-method model of digital facts with the combination of technical and survey data as well as its flexible adaptation to dynamic changes of the online market meets all requirements for a digital and expandable market standard for digital media planning. The detailed description of the method can be found at www.agof.de/studien/ digital-facts/methode/ With its market media study digital facts, the AGOF offers the basis for digital media planning that is free of overlap and that spans all media. 34 THE ADVERTIS ING S TATIS TIC S O F THE OVK REMARKS REGARDING THE METHODOLOGIC AL OF THE ADVERTISING STATISTICS OF THE OVK CA LCULATION OF TH E NET AND G RO S S ADV E RT I S I NG EXPENS ES PwC reports and Nielsen data as the data basis The depiction of advertising investments in display advertising in the OVK online report (as well as in the MAC mobile report) is carried out in a projected PwC basis since 2014. For this, the net figures reported via PwC for digital display advertising (online and mobile) are projected in view of the German overall market (including commissions). Since 2014, the depiction of search and affiliate revenue has stopped. Individual trends (ranking of advertising investments according to advertising formats and sectors) are covered in the OVK online report on a continuous basis via Nielsen data on hand, since such data is not available in this granularity in the PwC report. The basis for the calculation of the gross advertising volume of online advertising is the online advertising statistics of Nielsen. In return, this is based on the reports of currently 23 marketers who register on a monthly basis the gross advertising expenses recorded in accounting systems and ad servers - i.e. the data is not based on so-called crawler statistics so that especially qualitative characteristics of online advertising campaigns such as targeting, CPC activities or advertising in password-protected areas can be depicted in more detail. The evaluation of data is carried out in gross on the basis of the respectively valid price lists and the achieved media performances. This process enables direct comparisons with the advertising pressure in other types of media within the Nielsen advertising statistics that is also assessed in gross. 35 T H E A DV E RT I SI N G STAT I ST I CS O F T H E OV K D E F I N I T I O N O F T H E S EG M EN TS The OVK advertising revenue is based on the projection of the net figures reported by PwC for digital display advertising (online and mobile) on the overall market (including commissions). This data does not include search revenue and technical sales (e.g. ad server). Data only reflect sales generated in Germany. Display advertising is a form of online advertising during which the campaign of an advertiser is shown in the form of graphical advertising formats (display ads) on a website. Display ads can contain text, graphical, video and audio information. In this category, all advertising revenue (according to the aforementioned definition) that is not allocated to the mobile category is counted. Advertising revenue is allocated to the mobile category if there is a provider identification for mobile (e.g. mobile-enabled websites, mobile apps). Identification is carried out via the installation of a mobile tag, sensor or a library. Furthermore, at least one of the following criteria has to be met: potentially given mobile advertising medium according to the definition of MMA and IAB, mobile domain, for example mobil, wap, as well as separate preparation of content for display on mobile end devices. Advertising revenue, online display advertising, mobile display advertising 36 IMP RINT OVK [CIRCLE OF ONLINE MARKETERS] ONLINE REPORT 2016/01 Place and date of publication Düsseldorf, March 2016 Publisher Bundesverband Digitale Wirtschaft (BVDW) e.V. Berliner Allee 57 40212 Düsseldorf Phone +49 211 600456-0 Fax +49 211 600456-33 Emailinfo@bvdw.org Internetwww.bvdw.org Managing Director Marco Junk President Matthias Wahl Vice President Thomas Duhr Melina Ex, Thorben Fasching Achim Himmelreich Marco Zingler Contact Sabine Schwarz Project Manager Digital Marketing schwarz@bvdw.org Register of associations number, register of associations Düsseldorf VR 8358 Legal notice All information in this publication was diligently researched and verified by the Bundesverband Digitale Wirtschaft (BVDW) e.V. This information is a service of the association. Neither the BVDW nor the companies participating in the compilation and publication of this brochure assume any liability for correctness, completeness and currentness. The content of this publication and/or references to content of third parties are protected by copyright. Any copying of information or data, especially the use of texts, parts of texts, picture material or other content, requires the prior written approval of the Bundesverband Digitale Wirtschaft (BVDW) e.V. or owners of rights (third parties).