LOGIN Access the Guy Brown website at www.GuyBrownProducts

LOGIN
AccesstheGuyBrownwebsiteatwww.GuyBrownProducts.com.EnteryourUsernameandPassword
ThenclickontheLoginbu=on.
CREATENEWORDER
Tostartyourorder,chooseCreateNewOfficeProductsOrder.
IfyouorderformulAplelocaAonsorifyouraccountusescostcentersyouwillbeaskedtoselectyour
deliveryaddress,aswellascostcenterandrouAnginformaAon.Tostartshopping,clickonthe
Con?nuebu=on.
SelectShipTo
and/orCost
Centerif
appropriate
0615
ORDERINGSCREEN
YouwillseeseveralshoppingopAonsintheorderingscreen.Youmaychooseanyshoppingmethodtoadditems
toyourshoppingcart.
Quicklyadd
itemstoyour
orderwithOrder
byItem#
Searchby
keywordoritem#
Findanitem
quicklyand
easilybyusing
aShoppingList
UsetheInk&Toner
Findertofindinkand
tonerbythemachine
modelnumber
ShoppingCart
displaysthenumber
ofitemsandorder
subtotal
Viewyour
MessageBoardfor
important
announcements
Browseour
electronic
Catalogby
searching
throughour
ItemCategories
ORDERBYITEM#
OrderbyItem#screenisforquicklyaddingitemstoyourorderbytypingintheitem#.
AQertypingintheproduct
codesclickonanyAddtoCart
bu=on.Youwillthenbetaken
totheShoppingCartscreen.
ClickAddto
Listtoadd
itemstoyour
shoppinglist.
0615
SHOPBYCATEGORY
Needtoquicklyfindanitem?ShopByCategorygroupsourproductofferingintointuiAveheadings,makingyour
productsearchasnap!Youcanfindyouritemsinthreeeasysteps.
Choosea
Category
SelectaSubcategory
FurtherRefine
yourproduct
searchtoview
itemstoaddto
yourorder.
VIEWINGPRODUCTS
OncefindinganitemusingtheshoppingopAonsnotedabove,youwillseeapictureanddescripAonofeach
item.ClickontheProductNameandDescrip?ontoviewtheProductOverviewandItemSpecifica?ons.To
additemstoyourcart,enterQuan?tythenclickAddtoCart.
EnterQuan?tythen
clickAddtoCart
0615
SHOPPINGCART
TheShoppingCartscreenappearseveryAmeanitemisaddedtoyourcart.YoucanchangequanAAes,remove
itemsfromyourorder,andadditemcommentsfromthisscreen.
ClickAddItem
Commentstoaddinfo
thatwillbedisplayedon
yourpackingslip.
Checktheboxnextto
theitemyouwantto
addtoalistthenclick
AddtoList.
TochangeaquanAty,typein
thenewquanAtythenclick
Update.
Checktheboxnexttotheitem
youwanttodelete,thenclick
onRemoveItem.
Toreturntotheordering
screenyouwereatclick
Con?nueShopping.
INK&TONERFINDER
Findyourtoner,ink,transferkits,ribbons,andmorewithourInk&TonerFinder.Searchbycartridge
numberorusetheselecAonguidetofindwhatyouneedeasilyandquickly.
Youcaneither:
EnteryourCartridge#or
PrinterModel
OR
SelectaProductCategory,
Manufacturer,ProductLine,
andModelfromthe
dropdownmenus.
ClickViewResultstoseethe
productsavailableforyour
machine.
0615
SEARCH
Notsurewhatyou’relookingfor?OurSearchfeatureallowsyoutoquicklyandeasilyfindtheitemsyouneed.
TypeaKeywordorItem#intothesearch
boxandclickSearch.OR,ourpredicAvetext
featurewilldisplaypossibleresults,andyou
canclickonasuggesAontoseeaddiAonal
informaAon.
TypeaKeywordorItem#intothesearch
boxandclickSearch.OR,ourpredicAve
textfeaturewilldisplaypossibleresults,
andyoucanclickonasuggesAontosee
addiAonalinformaAon.
YoucansorttheresultsbyusingtheSortBydropdownmenu.
SeetheC?indicatesthis
itemisonyourcompany’s
preferredcorelist.
0615
ITEMCOMPARISON
TheItemComparisonfeatureallowsyoutodisplayitemssidebysideandseeitemsimilariAesanddifferences.
ThereisaCompareColumnto
thefarleQofeveryitem.Check
theboxesoftheitemsyouwant
tocomparethenclickonthe
Comparebu=on.
YouhaveanopAontoPrintor
Emailthepagebyclickingon
therespecAvebu=ons.
YoucantypeinaquanAtyand
clickonAddtoCarttoaddan
itemtoyourorder.
Theselecteditemsareputside
byside.TheHighlightsshow
thedifferencebetweenthetwo
items.
SAVEORDER&DELETEORDER
TheopAonstoSaveOrderandDeleteOrderwillalwaysbelocatedatthetoprightofyourscreen.
WhenyouclickonSaveOrder
youwillhaveachoiceofsavingthe
orderasaRepeatOrderorasan
OrderYouWillFinishLater.Ifyou
choosetoSaveasaRepeatOrder,you
willbeaskedtonametheorder
beforeclickingonSave.
ClickonDeleteOrderto
permanentlydeleteyour
enAreorder.
0615
CUSTOMERSERVICE&ONLINEASSISTANCE
OurCustomerServiceandOnlineAssistancefeatureswillensureyouhavetheanswerstoanyquesAonsthat
arise,rightatyourfingerAps!
ClickingontheCustomerService
linkwilltakeyouapagewhereyou
canfindCustomerServicePhone
Numbers,TrackanOrder,Request
aCatalog,Invoice,Returnor
Tracer,aswellasobtainWebsite
HelpandFAQs.
Weprovideauniqueserviceofofferingyou
OnlineAssistance.Youcanrequesta
CustomerServiceassociatetocontactyou
viaOnlineChatorviaCallback.Youmay
contactOnlineAssistanceforanyreason,
technicalorcustomerservicerelated,and
yourrequestwillberespondedtowithin
seconds!
TheOnlineAssistancebu=onisavailableon
everypageatthetop,rightcornerofyour
screen.Justclickonitandchoosehowyou
wanttobecontacted.
0615
CHECKOUT&PLACEORDER
TheCheckoutscreenallowsyoutoreviewyourorder,aswellasconfirmyourshippingandbillinginformaAon
priortoplacingyourorder.
Toplaceyourorder,clickonthe
Checkoutbu=onlocatedonthetop
rightsideofthescreen.
ThefirstcheckoutscreenisBillingandShipping.
HereyoucanconfirmyourShippingAddress,as
wellasenterOrderComments,yourPO#and
OrderConfirma?oninformaAon.
ClickonCon?nueShoppingtoaddmoreitemsto
yourorder,ViewCarttoedityourorder,or
Con?nuetoplaceyourorder.
OntheOrderSummaryscreen,youcanreviewallorder
detailspriortosubmi^ng.Onceyou’vesuccessfully
reviewedyourorder,clickontheSubmitOrderbu=onto
placeyourorder.
NeedHelp?ForassistancewithGuyBrownProducts.comcall:1-800-817-8132
andchooseOp?on#2fortechnicalsupport.
0615
PERSONALSHOPPINGLISTS
Thereare2opAonsforcreaAngpersonalshoppinglists:beforeyoubeginshoppingandduringtheshoppingprocess.The
belowinstrucAonswillwalkyouthroughbothopAons.
CREATINGASHOPPINGLISTBEFOREYOUSHOP
FromtheManageOrderstab,clickonManage
ShoppingLists.
CONFIGUREYOURLIST
OntheManageShoppingListsscreen,clickCreateNewList,
Nameyourlist,andenteraCategoryName.TheCategory
Namecanhelpkeepitemsgroupedbyproducttype(i.e.
BindersorWriAngInstruments).Then,choosehowyou
wantyouritemstobeSorted(theExampleslinkcanhelp
youdecide).
ClickCon?nuetogothenextpage.
ADDINGITEMSTOYOURLIST
YouwillbebroughttotheOrderbyItem#pagewhereyou
cansearchforitemsintheShopByCategorysecAontoadd
toyourlist.WithintheSearchResults,selectyourCategory
fromtheAddItemstoThisCategorydropdown.Youcan
thensimplyclicktheAddtoShoppingListboxnexttoeach
itemyou’dliketoadd,orclicktheCheckboxnexttotheAdd
toShoppingListboxforeachitemyou’dliketoaddandthen
clicktheAddtoShoppingListboxtoaddallcheckeditems
atonce.
SAVEYOURLIST
Oncefinished,clickSaveListatthetopofthepage
USINGYOURLIST
Toplaceanorderwithitemsfromyourpersonal
shoppinglist,clickCreateNewOfficeProductsOrder,
chooseyourshippingandbillingcodesifnecessary
andclickCon?nue.ClicktheShoppingListtab,click
ontheNameofyourlisttoopenit.EnterQuan??es
andclickAddtoCart.
0615
CREATINGASHOPPINGLISTWHILEYOUSHOP
Youcancreateashoppinglistwhileyouareinshopping
mode.Youwillseetwobu=ons,AddtoCartandAddto
List.ClickingontheAddtoListbu=onwilladdtheitem
toapersonalshoppinglist,eitherneworexisAng.
ADDINGITEMSFROMYOURSHOPPINGCART
Rememberifyouaddtheitemstoyourlistthey
arenotinyourshoppingcart!Aneasierwayto
createthelistwhileshoppingistoaddtheitemsto
yourcartthencreateyourshoppinglist.
WhenyouareinyourShoppingCart,checkthe
BoxtotheleQoftheitemsyouwanttoaddand
thenclickAddtoShoppingList.
ADDITEMSTONEWOREXISTINGLIST
ClickCreateaNewListorselectanExis?ngListfromthe
dropdownbox.ThenconAnueasifcreaAngalistusingthe
stepsonthepriorpage.
CONFIRMATIONOFADDEDITEMS
AconfirmaAonscreenwillappearto
displayhowmanyitemshavebeen
added.
Remember:
YoumustclickCon?nueShoppingto
returntoyourshoppingcart.
0615