AAFES – We Give Back! - ASMC Sub Chapters

LTC Matt Knorr
AAFES – We Give Back!
Presented to:
American Society of Military
Comptrollers
Who We Are
Structure of the Exchange
Exchange Funding and Dividend Operations
Contingency Operations
Closing Remarks
Who We Are
The Army & Air Force Exchange Service is the 43rd largest retail
organization in the U.S., with annual revenue of $10.3B and employing
40,622 civilian and military personnel. The Exchange operates retail and
convenience stores, gas stations, restaurants, theaters, vending and other
businesses on military installations in all 50 states, five U.S. territories and
more than 30 countries.
The Exchange is a joint non-appropriated fund instrumentality of the
Department of Defense (DoD) with an enduring mission to provide quality
merchandise and services to its customers at competitively low prices
and generate earnings which provide dividends to support morale,
welfare and recreation programs.
The Exchange is a major employer of military families. Approximately 24
percent of the Exchange’s 40,622 associates are military family members;
10 percent are Veterans; two percent are active duty, Guard or Reserve
personnel working part-time in Exchanges during their off-duty hour
Governing Body
Secretary of the Army
Secretary of the Air Force
Army Chief of Staff
Air Force Chief of Staff
AAFES
Board of Directors
Director/CEO, AAFES
AAFES Board of Directors
Deputy Chief of Staff, Manpower and Personnel (USAF A1)
Deputy Chief of Staff, G4 (Army G4)
Deputy Assistant Secretary of the Army (Personnel Oversight)
Deputy Assistant Secretary of the Air Force (Force Management Integration)
Military Deputy for Budget, Office of the Assistant Secretary of the Army (Financial
Management and Comptroller)
Deputy Assistant Secretary of the Air Force (Budget)
Europe member (Deputy Commanding General, U.S Army Europe or Vice Commander, U.S.
Air Forces in Europe)
Commander, Army and Air Force Exchange Service
Pacific Rim (PACRIM) member (Deputy Commander, U.S. Army Pacific or Vice Commander,
Pacific Air Forces)
Assistant Deputy Chief of Staff, G–1 (DCS, G–1), U.S Army
Director of Services, U.S. Air Force.
Commander, U.S. Army Family and Morale, Welfare and Recreation Command
Director of Budget Operations, Office of the Deputy Assistant Secretary of the Air Force
(Budget).
Sergeant Major of the Army
Chief Master Sergeant of the Air Force
Army and Air Force Members-at-Large
Exchange Leadership
The Board of Directors
Director/Chief Executive Officer
Thomas Shull
Deputy Director
BG Casey Blake
Chief Operating Officer
Michael Howard
6
Exchange Pacific Region
ALASKA
KOREA
JAPAN
GUAM
HAWAII
OKINAWA
KWAJALEIN
Senior Vice President
Karin Duncan
Vice President
David Gentry
Commander
Lt Col Kristin McCoy
USAF
Sr Enlisted Advisor
SGM James Pigford
USA
8
Wounded Heroes Service Center
Kleber Kaserne (Opened 16 Jan 13)
Facilities tailored to needs of
wounded Soldiers
9
Exchange Funding
98%
2%
MWR Dividends
Civilian Salaries
Store Inventories
Utilities
Capital Investments
Store
Improvements
Vehicles
Distribution
Operations
Military Salaries
Overseas Shipping
Overseas Utilities
Military Phone
Operations
OEF Support (2%)
10
FY 2012 Dividend Distribution
$223.7 Million
to MWR
Army
$127.8 Million
Air Force
$71.0 Million
Army National Guard
$5.5 Million
Air Force National Guard
$2.1 Million
Army Reserve
$9.4 Million
Air Force Reserve
$1.6 Million
For 2012, the Exchange paid a per capita
dividend of $225 for every Soldier and
Airman.
Marines
$18.5 Million
Navy
$2.7 Million
Dividend Sources
Regular Dividends (Core)
Alcoholic Beverage Dividends (Class Six)
Telephone Dividends (Phones, Calling Cards, Internet)
Local Payments
Air Force Simplified Dividend
Local Payments based on AAFES monthly revenue
Based on a sliding scale
Distribution at the discretion of the Air Force
Army Simplified Dividend
100% Class Six, 80% of telephone, .4% of AAFES revenue at that
location
MWR distributes to installations
Local dividends paid first, then to Army central fund
Marine and Navy Dividends
Paid at locations where AAFES operates on Marine/Navy facilities
Limited application – roughly based on Army model
Contingency Operations
Support Army and Air Force personnel, plus other
authorized patrons, during deployments, mobilizations,
training and contingency events
Serve as the liaison from military commands to AAFES
and provide operational information to AAFES in order
to allow enhanced support
Interface with other directorates in AAFES to coordinate
comprehensive uninterrupted support for all
contingency operations
Types of Support
AAFES Imprest Fund Activity
(AIFA)
Direct Operation Exchange –
Tactical (DOX-T)
Tactical Field Exchange
(TFE)
Mobile Field Exchange
(MFE)
- Best for supporting:
new FOB
- Best for supporting:
established FOB
- Best for supporting:
large FOB or major base
- Best for supporting:
exercises or contingencies
- Unit Operated (>E7)
responsible for re-supply
& accountability
- Unit Operated (>E7) with
formal training,
responsible for re-supply
& accountability
- AAFES Operated (civilian
associates)
- AAFES Operated (civilian
associates)
- No AAFES-supplied
equipment necessary
- AAFES-supplied cash server,
register, & IT equipment
- AAFES provides merchandise,
supplies, and equipment
- AAFES provides merchandise,
supplies, and equipment
- <$100K merchandise on
loan to unit
- <$100K merchandise on
loan to unit
- Satellite IT capability
- Agreement between GM &
local command
- Agreement between GM &
local command
- Operational within 96 hours
of agreement
- Operational within 14 days
of agreement
- Expanded services
Barber
Phone
Alterations
Concession
Food operations
3
- Deployed within 48 hours of
request
Historical Support Examples
Exercise Support (Last Two Years)
30x CONUS locations
Supported >60K Service Members
6x OCONUS locations
Guatemala, Dominican Republic , Honduras, Haiti (3)
Supported >10K Service Members
Natural Disaster Relief Operations
Sandy, 2012
1,500 Service Members
3 locations/$155,000 in sales
Haiti, 2010
6,772 Service Members
84 Days of Support
16
Hurricane Sandy Relief Support
Ft Hamilton (Command Center)
Camp Smith (Hudson Valley)
Bennett Field (Brooklyn)
JB McGuire-Dix-Lakehurst, New Jersey
The Exchange supported First Responders, FEMA, Marines,
Coast Guard, and Patrons with:
Gasoline/Diesel
Food & Water
3 TFEs
Sundries
Generators
17
Thank You!