2014/15 salary guide - Kelly Services Malaysia

Kelly Services
Malaysia
2014/15
salary
guide
October 2014
KELLY SERVICES IN MALAYSIA
Å Established in Malaysia since 1984, Kelly Services has 12 offices – strategically located for the convenience
of our clients – they include Kuala Lumpur, Melaka, Penang, and Johor Bahru – and supported by a
professional strength of 230.
The primary focus for Kelly Services in Malaysia is in providing General Recruitment Services; Contact Centre;
and Specialist Recruitment Services which include Engineering Resources, Information Technology Resources,
Financial Resources, and Corporate Professionals. In addition, we are also the market leader for Outsourcing
and Consulting Services which is make available through the Kelly Outsourcing and Consulting Group
(Kelly OCG).
Connect with us on Facebook, LinkedIn and Twitter.
Visit www.kellyservices.com.my
2
Contents
4
INTRODUCTION
5
NATIONAL OVERVIEW
SALARIES
6
Contact Centre
6
Overview
7
Contact Centre
8
KELLY FINANCIAL RESOURCES
9Overview
10
Banking
11
Finance
12
Corporate Professionals
13
Overview
14
Human Resources
15
Function Support
16
Logistics & Warehousing
18
Sales & Marketing
20
Kelly IT Resources
21Overview
22
Information Technology
24
Kelly Engineering Resources
25Overview
26Engineering
Methodology: Salary figures included in the 2014/15 Malaysia Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals,
within the network of Kelly Services Malaysia, with input from clients and the latest job placement data recorded on the database of Kelly Services Malaysia.
3
introduction
Å We are pleased to present the Malaysia
forecasts of 5.8%. Going forward, the Malaysian
industry an organisation is in and however
be able to see within this Guide. There are
Salary Guide 2014/15. The salary ranges in
economy is expected to remain on a steady
niche its products are, its employees continue
many aspects which make an employee
this Guide are based on actual transactions
growth path with Credit Suisse and Bank of
to be its biggest asset and advantage. They
productive; a competitive salary is one of them.
between employers and employees of Kelly
America Merrill Lynch upgrading their 2014
are the ones that make the magic happen.
I hope that this effort of ours provides you that
Services Malaysia and represent a reflection of
GDP growth forecasts for Malaysia to 5.9%
And the key is in employee engagement,
crucial input.
the marketplace.
and 5.7%, respectively. Following this positive
which is about learning how to retain, attract
economic growth in the first half of 2014,
and develop good talent. With Malaysia’s
57 years after achieving independence,
employment prospects have improved with
economy experiencing exponential growth, this
Malaysia has positively transformed itself into
stronger labour demand in various sectors of
prime market has no shortage of people to be
one of the most progressive emerging markets
the economy.
employed, but only a shortage of specialised
in Asia today. Powered by the Government’s
skills in the people.
privatizations, liberalisation policies and
However as Malaysia braces itself from an
most recently, the Economic Transformation
input-driven growth strategy to one which is
On this note, I am proud to present the
Programme (ETP), Malaysia offers great
increasingly driven by knowledge, the local
Malaysia Salary Guide 2014/15 which offers
opportunities for local and international
talent required to advance the economic
a detailed and in-depth look at our business
investors to tap growth within the country and
transformation agenda must possess skills and
landscape, market insights and trends of
across South East Asia (SEA).
qualities to match industry requirements.
key industries that are currently driving the
It is not surprising that Malaysia’s economy
I’m also inclined to point out that while market-
Guide will serve as an additional tool for your
expanded at a faster pace of 6.4% in the
driven salaries are crucial, it is only possible
talent compensation planning. My team and
second quarter of 2014 (from April to June
for employers to attract and retain talented
I are also readily available to assist you with
2014) underpinned by strong growth in the
employees by creating a meaningful employer-
specific queries you may have on our sectors of
services and manufacturing sectors – exceeding
of choice culture. I believe that whatever
specialisations within Malaysia as you’ll
KAMAL KARANTH A.
Managing Director
Kelly Services Malaysia & India
nation’s economy. In return, I hope that the
4
national overview
MSC Malaysia is estimated to provide 50,000 total jobs and MYR$ 5.5bil investments by
2015 with cloud-based computing services set to become the next engine of growth.
Å Malaysia’s economic growth for 2014
countries to do business by the World
telecom companies in the Fortune Global
recent Global Workforce Index (KGWI)
trumped the market with its gross domestic
Economic Forum (WEF), the International
500 ranking) are already leveraging on
survey on Career Development which
product (GDP) accelerating faster than widely
Institute of Management Development
the country’s workforce opportunities.
revealed that 64 percent of Malaysian
expected. According to Bank Negara Malaysia
and the Global Innovation Index 2013.
(BNM – the country’s Central Bank), Malaysia’s
In addition, the pioneer Human Capital
However as Malaysia transforms itself from
economy for the 3 months to June grew 6.4%
Report 2013 produced by WEF ranks
an input-driven growth strategy to one
(exceeding the central bank’s forecast range of
Malaysia 22nd out of 122 economies
which is increasingly driven by knowledge,
To that end, Malaysia’s Institutions of Higher
4.5%-5.5%), lifting Malaysia’s GDP growth to
surveyed in terms of best performance by
the local talent required to advance
Learning must adapt their curricula accordingly
6.3% for the first half of 2014 compared with
a higher to middle-income nation in the
the economic transformation agenda
with more emphasis on practical industry
5.5% in the corresponding period last year.
area of workforce and employment!
must possess skills and qualities to
experience since job trends will always
match industry requirements.
follow market-driven trends. Meanwhile
Additionally, the country has been ranked by
Multimedia Super Corridor (MSC) Malaysia is
employees (respondents of the survey)
employers need to focus on up skilling
several reputable organisations as amongst
estimated to provide 50,000 total jobs and
Currently the skilled talent pool in Malaysia
the best places to do business in the world.
MYR$ 5.5bil investments by 2015 with cloud-
is at 27 percent – far off from the estimated
In this instance, the World Bank’s Doing
based computing services set to become the
requirement of 45 percent to meet the
Business Report 2014 ranks Malaysia in the
next engine of growth. Additionally, several
national agenda of a high income nation
sixth place against 185 economies across
conglomerates such as Huawei Technologies
by 2020. Other compounding challenges
the globe with particularly good scores
(a leading global ICT solutions provider);
include low levels of students passing
for getting credit (1 ); protecting investors
Halliburton (one of the world’s largest oil
English exams while much sought after
(4th); and trading across borders (5th).
field services companies); Ranbaxy
Mandarin-speaking local talent are being
Laboratories (an Indian multinational
incentivised to move out of the country.
Within South East Asia (SEA), the country
pharmaceutical company); and NTT
This battle however can be easily won
is positively ranked as one of the top two
Communications (one of the top three
as indicated by Kelly Services Malaysia’s
st
favoured skills over money and promotion!
their employees to uphold the competitive
advantage for their organisations.
5
ConTACT CENTRE:
Salaries
overview
Contact Centre or previously more commonly known as
Malaysia is an ideal contact centre location contributed by
Call Centre is a flourishing industry segment in Malaysia.
these factors:
Services rendered by contact centres are often engaged by
i. Stable economic, political and general environment
corporations of various sizes from small-medium enterprises
ii. Strong supply of talent with Kuala Lumpur being the
to large scale conglomerates including multinational
convergent point for graduates in Malaysia
corporations. A multitude of industries ranging from
iii.Good infrastructure and development ensuring sustainability
banking, insurance, manufacturing, automobiles, and
iv.Favourable business environment
telecommunication, to electrical, electronics, information
technology, health care, and more are increasingly deploying
One of the biggest challenges facing the Contact Centre
contact centres capabilities within their businesses as market
industry in Malaysia is the availability of a ready pool of talent
becomes competitive.
who are able to communicate effectively in two in-demand
languages – English and Mandarin. While this is not yet at
a peak, globalisation and new technologies will inevitably
result in customers expecting oral competency in both these
languages to be a pre-requisite for talent in the Contact
Centre sector. In addition, oral skills in a few secondary foreign
languages such as Korean, Japanese, Thai, and Urdu are also
fast becoming a major plus. Currently, there is a mismatch
between demand and supply in this area.
6
Contact CENTRE
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
Senior Operations Manager
Diploma/Degree
4-6
10,000
15,000
Operations Manager
Diploma/Degree
4-5
8,000
12,000
Client Account Manager
Diploma/Degree
3-4
4,000
6,000
Quality Assurance Executive
Diploma/Degree
2-3
3,000
4,500
Trainer
Diploma/Degree
2-5
3,500
5,000
Team Leader/Team Manager
Diploma/Degree
3-4
4,000
6,000
4,500
Service Desk Analyst
Diploma/Degree
0-4
2,500
Workforce Management Analyst
Diploma/Degree
2-3
3,000
5,000
✪
Customer Service Executive
SPM/Diploma/Degree
0-5
1,400
3,000
✪
Telesales Consultant
SPM/Diploma/Degree
2-3
1,600
2,500
Credit Collectors
SPM/Diploma/Degree
1-3
1,600
2,200
Operation Analyst Centre Specialist
Diploma/Degree
3-5
3,000
4,000
Real Time Floor Management
Diploma/Degree
2-5
3,000
4,000
Inbound Sales
Diploma/Degree
1-3
1,800
2,500
✪
✪
Service Request Analyst
Diploma/Degree
1-3
2,500
3,200
✪
Technical Helpdesk Support (Non-IT)
SPM/Diploma/Degree
1-3
1,800
2,500
✪
Technical Helpdesk Support (IT)
Diploma/Degree
1-3
2,500
3,500
✪ Hot Job | Figures are base salary not including superannuation.
7
Kelly Financial
Resources:
Salaries
BANKING
financE
8
overview
The Financial sector stands as one of the largest sectors in Malaysia with more than
300,000 people employed. This sector is made up by professionals in the Accounting,
Banking, Economics, Finance, Insurance and Statistics and Taxation sub-sectors. An
important industry for the country, it contributes up to 11 percent of the nation’s Gross
Domestic Product (GDP).
The role of the financial sector is envisioned to continue growing to be a key driver
and catalyst of Malaysia’s economic progression. This sector is projected to be more
competitive, dynamic, inclusive, diversified, and integrated, with the ability to offer
world class financial services, in terms of breadth, depth and quality to serve the needs
of Malaysia.
In tandem with this, Bank Negara Malaysia (BNM – the country’s central bank) has
prepared and is gradually implementing a blueprint in promoting Islamic Banking and
Finance and achieving 40 percent share of the domestic financing market. In fact, in the
field of Islamic Finance, Malaysia helms as the de facto captain globally. In less than a
decade from 2006 to 2013, the Malaysian “sukuk” listing already commands 63 percent of
the world sukuk market with a value of US$67 billion.
9
Banking
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
BANKING
✪
Relationship Manager
Degree/Professional Degree/Masters
8
8,000
15,000
✪
Business Intelligence Manager
Degree/Masters
8
8,000
15,000
Investment Analyst
Degree/Professional
5-10
8,000
19,000
✪
Product Development Head
Degree/Masters
5-10
8,000
18,000
✪
Shariah Head
Degree/Masters
5-10
8,000
21,000
✪
Head Credit Risk
Degree
8
8,000
18,000
Head Sales
Diploma/Degree/Professional Degree/Masters
8
8,000
15,000
Head Merchant
Diploma/Degree/Professional Degree/Masters
10
8,000
18,000
Senior Manager – Compliance
Degree
5
9,000
15,000
Branch Manager
Degree
5-6
5,500
12,000
✪
Compliance Manager
Degree
4-5
6,500
9,500
✪
Risk Management Manager
Degree
4-7
6,500
9,500
Fund Accountant Manager
Degree
3-7
5,500
9,000
Relationship Manager
Degree
3-5
4,000
7,500
✪
✪
✪
✪
✪
✪
✪
Compliance Officer
Degree
4-5
3,500
7,000
Assistant Branch Manager
Degree
1-3
4,000
6,500
Credit Manager
Degree
1-3
3,500
6,000
Treasury Officer
Degree
4-5
3,500
6,500
Corporate Recovery Executive
Degree
4-5
3,000
5,500
Credit Analyst
Degree
4-5
3,500
7,500
Internal Auditor
Degree
2-3
2,500
3,500
Personal Financial Consultant
Degree
1-3
2,800
4,500
Sales Officer/Executive
Diploma/Degree
0-1
2,300
4,500
Credit & Loans Officer
Diploma/Degree
1-3
2,300
3,500
Management Trainee
Diploma/Degree
0-1
2,500
3,200
Bank Clerk
SPM/STPM
0-1
1,500
2,000
Bank Teller
SPM/STPM
1-3
1,500
2,000
Loans Clerk
SPM/STPM
1-3
1,500
2,000
✪ Hot Job | Figures are base salary not including superannuation.
10
FINANCE
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
Finance
Finance Manager
Degree
6-7
8,500
Finance and Administrative Manager
Post Graduate Diploma/Degree/Professional Degree/Masters
5
8,000
10,500
✪
Internal Audit Manager
Degree
5
10,000
14,000
✪
Finance Manager – Investment
Degree
5-7
8,000
12,000
✪
Senior Accountant
Diploma/Degree/ACCA/CIMA/ MACPA/CPA
6-7
8,000
12,000
✪
Senior Auditor
Degree/Professional Certificate
4-5
7,000
9,000
✪
Accountant
Degree/Professional Certificate
2-3
6,000
8,000
Claims Manager
Diploma/Degree
4-5
5,500
7,500
✪
✪
✪
✪
13,000
Credit Control Manager
Diploma/Degree
4-6
5,500
7,500
Accounts Payable Manager
Degree
3-4
5,000
7,000
Cost Accountant
Diploma/Degree/ACCA/CIMA/ MACPA/CPA
3-4
4,500
7,000
Financial Analyst
Degree
3-4
6,000
7,500
Finance Executive
LCCI Higher/Diploma/Professional Certificate
2-4
3,500
5,000
Team Leader – Accounts
Diploma/Degree
3-4
4,000
6,500
Auditor
Degree/Professional Certificate
2-3
3,500
6,000
Senior Accounts Executive
LCCI Higher/Diploma/Professional Certificate
2-4
3,500
6,000
Accounts Executive
LCCI Intermediate /Diploma/Professional Certificate
1-3
3,000
4,500
Underwriting Officer
Diploma/Degree
1-3
2,800
4,000
Accounts Specialist (AP/AR)
Diploma/Degree
1-2
2,500
4,000
Fund Accounting Executive
Diploma/Degree
0-2
2,500
3,500
Credit Control Officer
Diploma/Degree
2-4
2,800
4,500
Claims Officer
Diploma/Degree
1-3
2,500
4,000
Payroll Officer
SPM/LCCI
1-2
2,500
3,200
Audit Assistant
Diploma/Degree
0-1
2,500
3,000
Accounts Assistant/Accounts Clerk
SPM/Certificate/Diploma
1-2
2,000
2,800
Credit Control Assistant
Diploma/Degree
1-2
2,000
2,800
✪ Hot Job | Figures are base salary not including superannuation.
11
Corporate Professionals:
Salaries
Human resources
function support
logistics & warehousing
sales & marketing
12
overview
This year, the Malaysia Salary Guide 2014/15 combines the discipline of Human Resources
(HR), Function Support, Logistics & Warehousing, and Sales & Marketing as Corporate
Professionals. This categorisation reflects the nature of these professions which collectively
support the businesses of companies from administration to day-to-day activities. This
group is essential to Malaysia’s service driven economy.
When we speak of Corporate Professionals, there are two sub sectors which we cannot
afford to ignore – Human Resources and Sales and Marketing.
There is an increasing demand from employers in Malaysia for HR professionals with a
consultative background primarily for the implementation of strategic HR programs (as
opposed to engaging a consulting firm to do so). The roles in demand within HR in the
coming year are Talent Acquisition Managers; Compensation and Benefits Managers; and
Head of Human Resources amongst others.
Sales and Marketing, in the meantime, joins Information Technology (IT), Engineering, and
Banking and Finance as sectors in which employers in Malaysia are most likely to pay to
relocate their talents. Among the roles which will continue to be highly in-demand in Sales
and Marketing are National Sales Managers and Digital Marketing Managers with both
skill sets growing increasingly important as sales and technology become more integrated
with our everyday lives.
13
Human Resources
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
HUMAN RESOURCES
✪
HR Director
Degree/Professional Degree/Master
>15
15,000
✪
Senior HR Manager
Diploma/Degree/Professional Degree/Master
7-10
8,000
30,000
18,000
Senior Recruitment Manager
Diploma/Degree
7-10
10,000
15,000
✪
HR Manager
Degree
6-8
8,000
11,000
✪
Talent Acquisition Manager
Higher Diploma/Degree
6-8
8,000
10,000
10,000
✪
Compensation and Benefits Manager
Diploma/Degree
6-8
8,000
HR Manager
Diploma/Degree
3-4
5,000
7,000
Recruitment Manager
Diploma/Degree
3-4
5,000
7,000
Recruitment Specialist
Diploma/Degree
2-3
3,000
5,000
Compensation and Benefits Specialist
Diploma/Degree
2-3
3,000
4,500
✪
HR Generalist
Degree in HR or equivalent
2-3
3,500
4,500
✪
HR Officer/Executive
Diploma/Degree
2-3
3,000
4,500
Training Specialist
Diploma/Degree
2-3
3,000
4,500
Recruitment Executive
Diploma/Degree
2
2,500
3,500
✪
Payroll Specialist
STPM/Diploma
2-3
2,800
3,500
Payroll Assistant
Certificate/Diploma
1-2
1,800
3,000
HR Assistant
SPM/Diploma
1-2
2,000
3,000
✪ Hot Job | Figures are base salary not including superannuation.
14
function support
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
FUNCTION SUPPORT
✪
Finance and Admin Manager (senior)
Diploma/Degree/ACCA
8-10
10,000
16,000
Purchasing Manager
Degree
6-8
8,000
11,000
Personal Assistant to CEO
Diploma/Degree
8-10
6,500
9,000
✪
Office Manager
Diploma
4-6
6,000
7,500
✪
Executive Secretary/Personal Assistant
PSC Certificate/Diploma
3-5
4,000
7,000
Safety Officer
Licensed Safety Officer
4-7
4,500
6,000
✪
Administrator
Diploma/Degree
3-5
3,500
5,000
Procurement Executive
Degree
3-5
3,500
5,000
✪
✪
✪
Purchasing Executive
Degree
4-5
3,500
5,000
Litigation Paralegal
Degree
2-4
3,500
5,000
Finance and Admin Executive
Diploma/ Degree/ACCA
2-4
3,000
4,500
Document Controller
Diploma/Degree
2-5
3,500
5,500
Secretary
PSC/Diploma
2-3
3,500
5,000
Service Specialist
Diploma/Degree
1-3
2,200
4,000
Project Administrator
Diploma/Degree
1-3
2,200
3,500
Event Coordinator
Diploma/Degree
1-3
2,200
4,000
Administrative Executive
Diploma/Degree
2-3
2,200
3,500
Junior Secretary
PSC
1-2
2,500
3,000
Order Processing Assistant
SPM/Diploma
1-2
1,800
2,500
✪
Customer Service Executive
Diploma/Degree
1-2
2,000
2,800
✪
Administrative Assistant
SPM/Corporate Admin Certificate
1-2
1,800
2,500
✪
Front Desk Assistant
SPM
1-2
1,800
2,500
✪
✪
Personal Driver
SPM
2-3
1,800
2,500
Data Entry Assistant
SPM
1-2
1,500
1,600
Despatch
SPM
1-2
1,200
1,500
✪ Hot Job | Figures are base salary not including superannuation.
15
logistics & warehousing
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
LOGISTICS & WAREHOUSING
✪
✪
✪
Senior Warehouse Manager
Diploma/Degree
8-10
7,500
10,000
Purchasing Manager
Diploma
8-10
6,500
10,000
Supply Chain Manager
Degree
5-8
7,500
12,000
Senior Buyer
Diploma/Degree
8-10
7,500
12,000
Logistic & Planning Manager
Diploma/Degree
5-10
7,500
12,000
Warehouse Manager
Diploma/Degree
4-5
6,000
8,000
Assistant Distribution Manager
Degree
4-5
5,500
7,000
Warehouse Supervisor
Degree
3-5
3,000
5,000
Operations Executive
Diploma/Degree
2-3
3,000
4,500
Buyer
Diploma/Degree
2-3
3,500
5,000
✪
Warehouse Executive
Diploma
2-3
2,200
4,000
✪
Logistic Coordinator
Diploma/Degree
3-5
3,000
5,000
Shipping Supervisor
Diploma/Degree
3-5
2,500
4,000
Stock Controller
STPM/SPM
2-3
2,300
3,000
✪
Crane Driver
Certificate
3-4
1,500
1,800
Forklift Driver
SPM
3-5
1,400
2,800
Delivery Assistant
SPM
1-2
1,300
2,200
Shipping Assistant
SPM/Certificate
1-3
1,600
2,800
Storekeeper
SPM
1-2
1,600
2,200
Warehouse/Store Assistant
PMR/SPM
1-3
1,300
2,200
Packer
SPM
1-2
1,200
1,600
✪ Hot Job | Figures are base salary not including superannuation.
16
17
sales & marketing
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
MIN
MAX
SALES & MARKETING
✪
✪
Head of Sales & Marketing
Higher Diploma/Degree/Masters
>10
12,000
25,000
Sales Director
Higher Diploma/Degree
>10
12,000
25,000
Business Development Director
Diploma/Post Graduate Diploma/Degree/Professional Degree
8-10
12,000
18,000
VP Corporate Strategy & Planning
Degree/MBA
7-10
12,000
25,000
Assistant Country Manager
Degree/MBA
7-10
12,000
18,000
Corporate Communications Director
Degree/Masters
8-10
12,000
20,000
VP Marketing – Regional
Higher Diploma/Degree
8-10
12,000
25,000
Head of Channel Management
Post Graduate Diploma/Degree/Professional Degree
8
8,000
15,000
✪
Sales Manager
Higher Diploma/Degree
8
7,500
15,000
✪
Business Development Manager
Higher Diploma/Degree
8
7,500
12,000
✪
Marketing Manager
Higher Diploma/Degree
8
7,000
10,000
✪
Brand Manager
Higher Diploma/Degree
5-8
7,000
10,000
✪
Marketing Communication Manager
Higher Diploma/Degree
8
7,000
10,000
Area Sales Manager
Degree
5-8
9,000
15,000
12,000
PR Manager
Higher Diploma/Degree
5-6
7,000
Channel Manager
Degree
4-5
5,000
8,000
Channel Sales Manager
Degree/Master
5-7
5,000
8,000
✪
Marketing Manager
Higher Diploma/Degree
4-5
5,000
8,000
✪
Sales Manager
Degree
4-5
5,000
8,000
✪
✪ Hot Job | Figures are base salary not including superannuation.
18
sales & marketing
SALARY RANGE ( PER MONTH)
Qualification
Advertising Manager
EXPERIENCE (YEARS)
Higher Diploma/Degree
4-5
MIN
MAX
5,000
8,000
✪
PR Manager
Degree
4-5
5,000
8,000
✪
Key Account Manager
Diploma/Degree
3-5
4,500
6,500
Brand/Product Manager
Higher Diploma/Degree
3-4
5,000
8,000
Senior Sales Executive
Diploma/Degree
3-5
4,000
4,800
Retail Supervisor / Retail Executive
Diploma/Degree
3-5
2,800
3,800
Marketing Executive
Diploma/Degree
2-4
3,000
4,500
Sales Coordinator
SPM
2-4
2,300
3,500
✪
Sales Executive
SPM/Diploma/Degree
1-2
2,200
3,000
✪
Customer Service Executive
Diploma/Degree
2-3
2,300
3,000
Marketing Assistant
STPM/Diploma
2-3
1,800
2,800
Market Research
Diploma/Degree
2-4
2,200
3,000
✪
✪
✪
Sales Co-ordinator
SPM
2-3
2,200
3,000
Merchandiser
SPM/Certificate
1-2
1,200
1,800
Promote/Retail Assistant
SPM/Certificate
1-2
1,500
2,200
✪ Hot Job | Figures are base salary not including superannuation.
19
Kelly IT Resources:
Salaries
20
overview
The information technology sector has enjoyed tremendous growth in the last two
decades in Malaysia starting from the mid-90s where national initiatives like the
Multimedia Super Corridor (MSC) was launched. Today, the industry employs over
130,000 people and is regarded as among the larger sectors in the country. The
initiative of MSC is under the purview and management of the Multimedia Development
Corporation (MDeC).
Both the public and private Institutions of Higher Learning (IHLs) in Malaysia have heeded
the MSC agenda by establishing programmes and working relationships with technology
giants such as IBM, Dell, Apple, Google, Hewlett Packard, and Huawei Technologies, just
to name a few. Specific programmes are also drafted between relevant IHLs and various
companies to nurture specialised talent.
On market trends, MSC Malaysia‘s Talent Supply-Demand Study 2010-2013 report cites
that 90 percent of companies hired Information, Communication and Technology (ICT)
talents with at least one to five years of experience, with only 10 percent of companies
hiring fresh graduates. The study was conducted with more than 1,000 companies and 133
faculties in IHLs, in addition to secondary research and consultation with industry experts.
Current skill gaps highlighted by the study saw software development (42 percent) skills
topping the list followed by database (23 percent) and networking and security (18
percent). Additionally, the creative and animation industry too is one where Malaysia has
grown exponentially over the past few years with many of our locally developed animated
programmers showing all over the world, from China and Indonesia to UK and the
Middle East.
21
information technology
SALARY RANGE ( PER MONTH)
Qualification
EXPERIENCE (YEARS)
SAP Team Lead
Degree/Masters
MIN
8-12
MAX
22,000
30,000
Program Director
Degree/Masters/PMP
12-18
22,000
35,000
Chief Technical Officers/Chief Information Officers
Degree/Masters
12-18
22,000
35,000
Project Directors
Degree/Masters/PMP
12-18
16,000
25,000
Service Delivery Directors
Degree/Masters/PMP
12-18
16,000
25,000
Sales Directors
Degree/Masters
12-18
16,000
25,000
✪
Software Development Manager
Degree
8-12
13,000
18,000
✪
Lead Software Developer
Degree
5-8
9,500
15,000
Solutions Architect (Senior)
Degree
6-10
11,000
15,000
✪
✪
✪
Implementation & Technical Support Manager
Degree
6-8
11,000
15,000
Billing Systems Specialist
Degree
6-10
8,500
15,000
Unix Specialist
Degree
5-8
8,500
12,000
Information Security Manager
Degree
5-8
11,000
15,000
Project Manager
Degree
3-5
7,000
10,000
Software Sales Manager
Degree
4-6
6,500
9,000
Business Consultant
Degree
5-7
6,500
9,000
Wintel Specialist
Degree
4-8
5,500
9,000
Senior Systems Engineer
Degree
5
6,000
8,000
IT Manager
Degree
4-6
6,000
8,000
Service Delivery Manager
Degree
5-8
6,500
10,000
SAP Consultants
Degree
4-6
6,500
13,000
Systems Analyst
Degree
3-5
6,000
8,500
Problem & Change Management Specialist
Degree
3-5
5,500
8,000
ETL Developers
Degree
3-6
5,500
8,000
IT Marketing Manager
Degree
4-6
5,000
8,000
Security Analyst
Degree
3-5
5,000
8,000
Logistics Manager
Degree
3-5
5,500
7,500
Business Development Manager
Degree
3-5
5,500
8,000
BI Consultant
Degree
3-5
6,500
10,000
Websphere Application Developer
Degree
3-5
6,500
10,000
Solutions Architect (Junior)
Degree
2-4
5,500
7,000
✪ Hot Job | Figures are base salary not including superannuation.
22
information technology
SALARY RANGE ( PER MONTH)
Qualification
Inside Sales Manager
✪
EXPERIENCE (YEARS)
Degree
MIN
4-5
MAX
5,500
9,000
IT Supply Chain Manager
Degree
3-5
5,500
8,000
Account Manager
Degree
3-4
5,500
7,000
Technical Writer
Degree
3-5
5,500
8,000
Database Administrator
Degree
2-3
5,000
7,500
Quality Assurance Specialist
Degree
3-5
5,000
7,000
Billing Systems Engineer
Degree
2-4
4,500
6,000
Technical Consultant
Degree
2-3
4,500
6,000
Pre-sales Engineer
Degree
2-4
4,500
6,000
Systems Engineer
Degree
2-3
4,500
6,000
Unix / Linux OS Engineer
Degree
2-5
5,000
8,000
Java Developer
Degree
1-3
5,000
7,000
IT Procurement Specialist
Degree
2-4
4,500
6,000
Systems Programmer
Degree
2
4,500
5,500
Helpdesk Tech Support (foreign language expertise)
Degree
2-3
5,000
8,000
IT Trainers
Degree
2-3
4,500
7,000
Network Administrator
Degree
2-3
4,500
5,500
Programmer
Degree
1-2
3,800
4,500
Web Designer
Degree
2
4,500
5,000
Software Engineer
Degree
2-3
4,500
6,000
Analyst Programmer
Degree
2
4,500
6,000
Channel Sales Specialist
Degree
2-3
4,000
6,000
Inside Sales Specialists
Degree
2-3
4,000
6,000
Help Desk Analyst
Degree
2-3
4,500
5,500
IT Marketing Communications Executive
Degree
2-4
3,500
4,500
IT Administrator
Diploma/Degree
1-2
3,000
4,000
IT Executive
Higher Diploma/Degree
2
3,500
4,500
Automation Support Engineer
Degree
1-3
3,800
5,500
Technician
Diploma
1-3
2,800
4,500
✪ Hot Job | Figures are base salary not including superannuation.
23
Kelly Engineering:
Salaries
24
overview
In terms of new entrants to the employment market, there have been no less than 13,000
engineering graduates from Malaysia’s public universities between 2008 and 2012.
Malaysia’s public universities’ graduates from the field of engineering are increasingly
in hot demand by leading engineering companies like Strand Aerospace and Linde.
This healthy pattern is perhaps attributed to the global rankings of the said universities.
For instance, Universiti Sains Malaysia (USM) is ranked an outstanding 38th placing for
chemical engineering worldwide while Universiti Malaya (UM) is ranked in the top 100 in
the fields of chemical, and electrical and electronics engineering.
Doing its part is also the Public Service Department (PSD) which awards 40 percent
of its scholarships to engineering students enabling them to further their studies at
renowned institutions such as the Massachusetts Institute of Technology (MIT), University
of Cambridge and University of Melbourne. All encompassing, this succinctly elevates the
engineering standards as practiced and demanded by the growing ambitions of Malaysia.
Conclusively, the field of engineering is anticipated to positively expand with the ongoing Government Transformation Programme (GTP) and the Economic Transformation
Programme (ETP). These are in addition to the High Income Talent Research Scientist
Engineer (HIT-RSE) managed by the Selangor Human Resource Development Centre
(SHRDC), and the Technology Specialist in Specific Domain Expertise (TeSSDE) which
is sponsored by the Economic Planning Unit (EPU) and owned by Might-Meteor
Advanced Manufacturing.
In Engineering, talents such as mechanical engineers, process engineers, civil engineers,
and health, safety and environment managers are much sought after in Malaysia.
25
Engineering
SALARY RANGE ( PER MONTH)
Qualification
✪
Engineering Manager
EXPERIENCE (YEARS)
MIN
MAX
Degree
8-12
13,000
22,000
Utilities Manager
Degree
12-18
16,000
21,000
Head of Quality
Degree/MBA
12-18
13,000
19,000
Senior Project Manager
Degree
12-18
12,000
17,000
Lead Electrical Engineer
Degree
12-18
8,500
13,000
Business Development Manager
Degree
12-18
8,500
13,000
✪
Quality Manager
Degree
8-12
9,000
13,000
✪
Construction Manager
Degree
5-8
9,500
13,000
Project Manager
Degree
6-10
9,500
13,000
✪
✪
Naval Architect
Degree
6-8
8,500
9,500
Key Account Manager
Degree
6-10
8,500
13,000
Program Managers (Electronics/Semicon)
Degree
5-8
8,500
13,000
13,000
Piping Engineer
Degree
5-8
7,500
Mechanical Engineer
Degree
3-5
7,500
9,500
Process Engineer
Degree
4-6
7,500
11,000
Operations Manager
Post Graduate Diploma/Degree/Professional Degree/Masters
5-7
7,500
13,000
Project Sales Manager
Degree
4-8
7,500
13,000
Finance Manager
Post Graduate Diploma/Degree/Professional Degree
5
7,500
13,000
Automation Manager
Degree
4-6
8,500
16,000
Global Commodity Managers (Factory)
Degree
5-8
7,500
10,000
HSE Manager (Health, Safety & Environment)
Degree
4-6
7,500
8,600
Production Supervisor
Degree
3-5
6,500
8,500
Project Manager
Degree
3-5
6,500
8,500
Technical Manager
Technical Diploma/Degree
3-6
6,500
8,500
Senior Design Engineer
Degree
4-6
5,500
8,500
Firmware Engineer
Degree
3-5
4,500
7,500
Supplier Quality Engineer
Degree
3-5
4,000
7,500
Product Engineer
Degree
3-5
4,000
7,500
Quality Engineer
Degree
3-5
4,000
7,000
Electrical & Instrument Engineer
Degree
3-5
6,000
8,000
NPI Engineer
Degree
2-4
3,500
7,500
✪ Hot Job | Figures are base salary not including superannuation.
26
Engineering
SALARY RANGE ( PER MONTH)
Qualification
✪
✪
EXPERIENCE (YEARS)
MIN
MAX
Automation Engineer
Degree
4-5
4,500
7,500
Welding Engineer
Degree
3-5
4,500
6,500
Service Engineer
Degree
3-4
3,800
6,000
Design Engineer
Degree
3-5
3,800
6,500
Quantity Surveyor
Degree
2-3
4,500
7,000
Maintenance Engineer
Degree
3-5
4,500
7,500
Chemical Engineer
Degree
2-4
4,500
6,500
Mechanical Engineer
Degree
2-3
4,500
6,500
Civil Engineer
Degree
2-4
3,800
5,500
R&D Engineer
Diploma/Degree
2-3
3,500
5,500
Associate Engineer
Diploma
2-5
3,800
5,500
Chargeman
Diploma/Chargeman Certificate
1-3
3,800
6,500
QA Inspector
Degree
2-4
3,500
5,500
Sales Engineer
Technical Diploma/Degree
2
3,500
5,500
Assembly Engineer
Degree
2-3
3,500
5,500
Test Engineer
Technical Diploma/Degree
2-3
2,700
4,500
Site Supervisor
Certificate/Diploma
2-3
2,700
4,300
Safety Inspector
Safety Certificate/Diploma
1-2
2,700
4,800
3,500
Manufacturing Specialist
Certificate
2
2,200
Draughts Person
Diploma/Degree
2-3
2,200
3,000
Technician
Technical Diploma
2
2,000
2,800
Electrical Technician
Technical Diploma
2-3
2,000
2,800
✪ Hot Job | Figures are base salary not including superannuation.
27
Malaysia Corporate Office
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 0808
Fax: (60) 3 2203 0909
Email: info@kellyservices.com.my
MELAKA
35, Jalan Melaka Raya 11
Taman Melaka Raya
75000 Melaka.
Tel: (60) 6 282 8826
Fax: (60) 6 282 9218
Email: melaka@kellyservices.com.my
KELLY IT Resources
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyit.com.my
KLANG VALLEY
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 2688
Fax: (60) 3 2203 2777
Email: kl@kellyservices.com.my
PENANG
1-2-11 Krystal Point Corporate Park
Jalan Tun Dr Awang
Bayan Lepas
11900 Penang
Tel: (60) 4 641 1613
Fax: (60) 4 642 8803
Email: penang@kellyservices.com.my
KELLY Engineering Resources
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyengineering.com.my
JOHOR BAHRU
Suite 13A.03, Level 13A
Johor Bahru City Square (Office Tower)
106-108, Jalan Wong Ah Fook
Johor Bahru, 80000 Johor Darul Takzim
Tel: (60) 7 227 2698
Fax: (60) 7 227 2663
Email: jb@kellyservices.com.my
Suite 13A.12, Level 13A
Johor Bahru City Square (Office Tower)
106-108, Jalan wong Ah Fook
Johor Bahru, 80000 Johor Darul Takzim
Tel: (60) 7 227 2698
Fax: (60) 7 227 2663
Email: jb@kellyservices.com.my
kellyservices.com.my
1-2-12 Krystal Point Corporate Park
Jalan Tun Dr Awang
Bayan Lepas
11900 Penang
Tel: (60) 4 641 1613
Fax: (60) 4 642 8803
Email: penang@kellyservices.com.my
Contact Centre
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 2778
Fax: (60) 3 2203 2777
Email: callcentre@kellyservices.com.my
KELLY Financial Resources
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyfinancial.com.my
Corporate Professionals
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@corporateprofessionals.com.my
KELLY Outsourcing
& Consulting Group
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@kellyocg.com.my
BTI Consultants
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@bticonsultants.com
The Ayers Group
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@ayers.asia