ED Strategic Plan - McCormick County, SC
Transcription
ED Strategic Plan - McCormick County, SC
McCormick County Development StrategicPlan Plan EconomicEconomic Development Strategic August October2014 2014 boyettestrategicadvisors.com MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN Table of Contents Introduction Page 1 Targeted Business Opportunities Overview Call Centers Healthcare/Retirement Services Manufacturing Tourism and Hospitality Page 2 Page Page Page Page Page 2 3 5 7 10 Strategic Recommendations Overview Economic Development Structure Business Recruitment/Retention Education/Workforce Product Development Public Outreach and Communication Quality of Place Page 13 Page Page Page Page Page Page Page 13 14 18 28 31 40 46 Endnotes Page 50 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 1 Introduction Boyette Strategic Advisors (BSA) was engaged by McCormick County to develop an Economic Development Strategic Plan to provide direction to the county in its economic development efforts over the next five years. The plan includes the identification of four targeted business opportunities for McCormick County to focus its recruitment efforts, as well as strategic recommendations in six areas with action items related to each. The targets and recommendations identified are based on extensive research as well as input received from stakeholders in McCormick County through a community-wide visioning session, interviews/group discussions, and two online surveys, one targeted to residents and one to local business/industry. Stakeholder Input More than 400 Participants • Visioning Session • Interviews/Groups Discussions • Online Surveys The most distinctive advantage and opportunity in McCormick County is the access it offers to significant recreational assets, including Lake Thurmond; three state parks; Sumter National Forest and the Little River Blueway Outdoor Recreation Center, which offers paddling, biking, skeet shooting, golf and camping; and Savannah Lakes Village, a recreation-based development that offers private homes and vacation rentals on the lake near three golf courses. McCormick County also offers a significant arts and cultural environment for a county of its size with a very active arts organization in the McCormick Arts Council at the Keturah (MACK) and heritage tourism assets such as the Heritage Gold Mine; JJ Dorn House; Mount Caramel Historic District, Willington and others. The county also offers an overall low cost of living and housing cost, and exceptional broadband access. With that said, McCormick County faces a number of the issues that smaller more rural counties face such as lack of population growth, higher median age, lower per capita income, and lower educational attainment but it also faces a prominent lack of unity among residents and leadership. This lack of unity must be addressed before McCormick County will be able to successfully capitalize on the assets and opportunities referenced above. McCormick County also does not have a focused effort on economic development activities. This must also be addressed. The county has the additional challenge that approximately 46 percent of the county is publicly owned in state parks and lands, noting that this could also be looked upon as an advantage related to the tourism sector. This five year economic development strategy is focused on addressing these challenges and capitalizing on the assets of McCormick County with the goal of a more unified county with a dedicated and aggressive economic development effort. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 2 Targeted Business Opportunities Four targeted business opportunities were identified for McCormick County to focus its recruitment efforts. The selection of these targets involved the review of the current targeted sectors of the State of South Carolina, the SC Power Team and the region, including the City of Augusta, Georgia; the current business/industry base in the county/region, along with location quotients and projected growth rates for such sectors; a review of sectors that are growing at the national, state, regional and local level; recent project activity in the county/region; significant assets of the county and region; and consideration of the results of the stakeholder input process. The four targeted business opportunities are outlined below and further defined within this plan. These are the best targets for McCormick County to focus its efforts at this time but activity in the area will likely come from other sectors as well. Call Centers Healthcare/ Retirement Services Manufacturing Tourism and Hospitality MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 3 Call Centers SECTOR OVERVIEW AND DEFINITION Call centers are the essential factor in the global customer support and customer care industry. Telephone call centers are either in-house, company operations or outsourced, contract-based operations. Major services offered by call centers include telemarketing sales, customer care, technical support, and call answering. 1 Each year the call center industry is responsible for more than $300 billion in revenues globally. Moreover, the United States has a reported 4,200 call center companies with combined annual revenue of $17 billion. SECTOR TRENDS Demand for call centers is directly tied to the customer’s needs. From 2013 to 2014 consumer spending in the Untied States rose by 1.8 percent and personal income rose by 3.5 percent. 2 These key measures are strong industry indicators for call centers. Notably, the industry is experiencing moderate growth as companies progress from solely sales oriented philosophies toward providing more customer care services. Additionally, innovations in technology have continued to affect the operations of a call center by managing call volume and correct routing to the most knowledgeable customer care agent. 3 Often open 24 hours a day, seven days a week, call centers sometimes offer web-chat and email services to inbound callers.4 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 4 LOCATION CONSIDERATIONS The most important factor in the location of a call center is the ability to provide a skilled, affordable workforce. Telecommunications infrastructure is also an important aspect of call center operations, and therefore broadband service must be well established. There is also increasing pressure in the industry to reduce cost. The call center industry is expected to grow faster in the McCormick Region (45 percent), which for purposes of this analysis includes the South Carolina counties of Abbeville, Edgefield, Greenwood, McCormick and Saluda, than the state (32.8 percent) and the U.S. (23.5 percent) between 2014 and 2024. The McCormick Region has a location quotient of 6.67 for this industry, indicating a significant presence of call center operations in the region. State Nation 12% 10% 8% 6% 4% 2% 0% Utility Infrastructure West Carolina Tel provides the entire county with fiber broadband service. Available Buildings/Land There is a closed Family Dollar facility in the Town of McCormick that could potentially be retrofitted as a call center. Quality of Place The county boasts access to several recreational assets including: 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 EMSI, Class of Worker 2013.4 Skilled and Affordable Workforce • The five county “McCormick Region” has a workforce of nearly 65,000, and also has access to a workforce of 88,000 in nearby Augusta. • McCormick County has a significant retirement population that may serve as part-time workers for a call center operation. • The McCormick County campus of Piedmont Technical College offers associate degree programs in business and administrative office technology. Cost of Living § The overall cost of living in McCormick County is 10 percent lower than the U.S. and three percent lower than South Carolina. § The average annual earnings in McCormick County for the call center industry are approximately $32,000 compared to the nation at more than $41,000. Call Center Regional Growth McCormick Region McCormick County Assets • • • • Lake Thurmond Sumter National Forest Three state parks Savannah Lakes Village & Golf Club MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 5 Healthcare/Retirement Services SECTOR OVERVIEW AND DEFINITION Healthcare services is a broad industry that incudes the delivery of health and social services at hospitals, doctors' offices, nursing homes/assisted living facilities, outpatient surgery centers and other facilities. 5 One segment of the healthcare services industry is retirement services, which refers to companies offering long-term skilled nursing care and social services both in residential facilities and patient homes. Home health care services companies provide health and personal care services to patient in their homes. 6 Assisted living centers are targeted to patients who need less intensive care than what would be provided in a traditional nursing home. Patients can take advantage of onsite amenities including rehabilitation, personal care, transportation and wellness and social services. 7 Continuing care communities offer a range of services from independent living with no medical supervision to extensive nursing care. As a patient’s needs change they will move to a different area of the same McCormick County Population by Age facility. 8 12,000 SECTOR TRENDS The healthcare sector is seeing an increased need for specialized services ranging from Alzheimer’s to obesity care.9 It is projected that between 2014 and 2018 the number of Americans over the age of 65 will increase by 36 percent to 65 million. 10 It is projected that the output of healthcare in the U.S. will increase by five percent between 2015 and 2025. 11 First quarter revenue for 2014 for healthcare and social services increased 2.9 percent compared to the previous year. 12 10,000 80 years and older 8,000 60 to 79 years 6,000 40 to 59 years 20 to 39 years 4,000 Under 20 years 2,000 0 2001 2005 2009 2013 2017 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 6 McCormick County Assets LOCATION CONSIDERATIONS Companies in the retirement services sector seek areas with a demand for their services, which typically means an aging population. An available, affordable workforce is another requirement, as well as workforce training programs. Available healthcare, low cost of living and recreational amenities are also location considerations. Between 2014 and 2024, the healthcare services industry is expected to grow by 27.2 percent in the McCormick Region, which for purposes of this analysis includes the South Carolina counties of Abbeville, Edgefield, Greenwood, McCormick and Saluda. The industry is projected to grow by 29.6 percent in the State of South Carolina and 23.5 percent at the national level during the same time period. The McCormick Region has a location quotient of .96 for this industry, indicating an opportunity for future growth. Projected Employment in Healthcare McCormick Region State Available, Affordable Workforce § Piedmont Technical College, 25 miles from McCormick County, offers several healthcare programs including Medical Assistant, Associate’s degree in Nursing, Patient Care Technician, Occupational Therapist Assistant and Practical Nursing. § There is also a McCormick County Campus of Piedmont Technical College that could potentially offer additional healthcare programs in the future. § Employment in healthcare is projected to increase by more than 27 percent in McCormick and surrounding counties over the next 10 years. Available Healthcare § Savannah Lakes Medical Center is a nearly 8,000 square foot facility, which offers X-rays, laboratory services and rehabilitation services.1 § Georgia Regents Medical Center, located less than one hour from McCormick County in Augusta, provides comprehensive healthcare services for children and adults with a 478-bed medical center, more than 80 outpatient clinics, Level I regional trauma center and 154-bed children’s hospital. Nation 6% 5% 4% 3% 2% Quality of Place The county boasts access to several recreational assets including: 1% 0% 2014 Demand for Services § The median age in McCormick County is 51.2 years, which is significantly higher than South Carolina (38.4) and the U.S. (37.6). § The total population in McCormick County is projected to remain steady, while the population ages 60 to 70 are projected to increase. 2016 2018 2020 2022 2024 EMSI, Class of Worker 2013.4 • • • • Lake Thurmond Sumter National Forest Three state parks Savannah Lakes Village & Golf Club, home to a significant population of retirees MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 7 Manufacturing SECTOR OVERVIEW AND DEFINITION The manufacturing sector encompasses a broad spectrum of the U.S. economy. 13 The global manufacturing industry generates more than $10 trillion in annual revenue, with the United States representing more than half of the world’s manufacturing annual revenue of nearly $5.8 trillion. Manufacturing in the United States is driven by technology improvements. 14 Sector Focus Opportunities • Advanced Textiles • Agribusiness • Recreational Manufacturing Advanced textiles manufacturing is the process of taking high performing fibers and fabrics along with composite nonwovens and laminates to create superior quality products used in a wide-range of company products in the aerospace, automotive and the defense industries. These products often have unique properties and applications. The NAICS codes that pertain to this industry include Fiber, Yarn and Thread Mills (313110), Broadwoven Fabric Mills (313210) and Narrow Fabric Mills (313220). 15 Agribusiness is a significant contributor to the national and state economy. A sector that includes crop production, animal products and the management of timber resources, agribusiness is a $420 billion industry in the United States and represents more than two million companies. 16 Three significant niche opportunities in agribusiness include specialty food products, biomass and value-added agriculture. Biomass, the process of converting plant material and animal waste to fuel, contributed 14 billion gallons of ethanol to U.S. market place causing a decrease in foreign oil purchase by nearly 485 million barrels. Foreign oil imports are projected to drop by 36 percent by 2035. 17 Recreational manufacturing may include production of sporting goods and equipment such as golf clubs, tennis rackets, mountain and road bikes, kayaks, canoes, fishing boats and other similar products. It may also include the manufacturing of motor homes, travel trailers, camping trailers, as well as camping equipment. The recreation industry as a whole employees 6.1 million people and the United States spends $646 billion on recreational activities annually.18 SECTOR TRENDS Globalization and more efficient international logistics networks have expanded the U.S. manufacturing base by increasing the flow of raw materials and finished goods to underdeveloped markets. 19 In 2013, the United States experienced as many jobs reshored, or brought back to the U.S., as outsourced to other countries. 20 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 8 The advanced textiles manufacturing sector is experiencing significant growth from reshoring, particularly related to military applications and new fiber developments. The Pentagon, which has an interest in highperformance clothing, is only allowed to purchase uniforms from U.S. manufacturers. 21 Industry experts project that as many as 200,000 garment manufacturing jobs could return to the U.S. in the next 10 years. 22 Agribusiness growth hinges on the consumer price index and the cost of fuel. The consumer price index rose in 2014 by 2.3 percent compared to 2013. Additionally, technology efficiencies and agritourism, which involves any agriculturally based operation or activity that brings visitors to a farm or ranch, have added in the promotion and awareness of goods sold. 23 Additionally, organic farming has grown to a $30 billion industry. Recreational manufacturing is jointly tied to the growth of outdoor recreation nationally. Outdoor recreation has a $1.6 trillion impact to the Unites States and is expected to continuing growing at a compounded rate of 5 percent. 24 LOCATION CONSIDERATIONS The important factors for locating a manufacturing facility include the ability to provide a skilled affordable workforce, providing a suitable site with available infrastructure for development, transportation infrastructure and overall cost. The McCormick Region, which for purposes of this analysis includes the South Carolina counties of Abbeville, Edgefield, Greenwood, McCormick and Saluda, has a location quotient of 2.5 for this industry, indicating a significant presence of manufacturing operations in the region and opportunity for future growth. McCormick County Assets Skilled Workforce • The five county “McCormick Region” has a workforce of nearly 65,000, and also has access to a workforce of approximately 88,000 in nearby Augusta. • Piedmont Technical College can offer programs to support manufacturing operations locating in the county such as Engineering Technology, Industrial Technologies, Machine Tool Technologies, Advanced Manufacturing and Welding. Available Buildings/Land § The Hamilton Branch Industrial Site offers 50 available acres and is located on Highway 28. § The Wilkie Site, a 50-acre site in Plum Branch, offers potential rail access and utility infrastructure. Transportation Access § Highway access in McCormick County includes US 378, US 221, and US 25, and I-20 and I-85 are both within 50 miles. § The Augusta Regional Airport is located approximately 50 miles away, and the Columbia Metropolitan Airport is 72 miles from the county. § Rail access is provided by CSX. Cost of Living/Business § The overall cost of living in McCormick County is 10 percent lower than the U.S. and three percent lower than South Carolina. § The average annual earnings in McCormick County for this industry are $54,871, compared to the nation at $76,407. Related specifically to the advanced textiles subsector, Nonwoven Fabric Mills are projected to experience job growth of 163 percent in the McCormick County Region from 2014 to 2019, and job growth in Narrow Fabric Mills is projected to increase by 146 percent in the same period. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 9 Related to the recreational manufacturing subsector, McCormick County is home to numerous recreational opportunities including Lake Thurmond, Sumter National Forest, three state parks, Savannah Lakes Village & Golf Club and many more. Based on this presence and the focus on growing Recreational Tourism in the county, the attraction of recreational manufacturers who produce the fishing boats, canoes, bikes, zip lines, golf clubs and other similar equipment to support this sector is an obvious fit. Related specifically to the agribusiness subsector, McCormick County has more than 30,000 acres of farmland in production that is responsible for more than $5 million of products sold. This commitment to agriculture is significant for the agribusiness subsector. McCormick County Land in Farms, 2012 by Land Use Cropland 12% Other Uses 4% Pastureland 23% Woodland 61% Census of Agriculture, 2012 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 10 Tourism and Hospitality SECTOR OVERVIEW AND DEFINITION Tourism may be defined as travel for recreational, leisure, family or business purposes, usually of a limited duration. 25 The hospitality industry, which is part of the service industry, is diverse and includes lodging, RV parks, campgrounds, restaurants, event planning, theme parks, transportation, cruise lines, recreational facilities and additional fields within the tourism industry. 26 Jobs in the tourism and hospitality sector involve planning, managing, and providing lodging, food, recreation, travel and tourism services, and related planning and support services. 27 Three of the primary subsectors in the tourism and hospitality sector, food services, air travel and accommodations, account for more than 50 percent of total output. 28 Sector Focus Opportunities • • • • Recreational Tourism Heritage Tourism Agritourism Resort Hotel and Conference Center Specific niche opportunities within the tourism sector include recreational tourism, heritage tourism and agritourism, and specifically related to hospitality, the development of a resort hotel and conference center. Recreational tourism offers activities for travelers, usually outdoors. More specifically, recreational tourism may be defined as leisure activity that takes place in an unusual, remote, or wilderness destination and tends to be associated with high levels of involvement and activity by the participants, most of it outdoors. 29 Heritage tourism is focused on historical sites and re-enactments of events or portraying day-to-day activities of a specific time period. The National Trust specifically defines it for Historic Preservation as: “Traveling to experience the places, artifacts and activities that authentically represent the stories and people of the past.” 30 Agritourism includes demonstrations and other entertainment in an agricultural setting. Agritourism may be more specifically defined as the practice of touring agricultural areas to see farms and often to participate in farm activities. 31 The U.S. hotel, motel, and resort industry consists of approximately 40,000 companies that operate an estimated 50,000 properties with combined annual revenue of $150 billion (not including casino hotels and resorts). 32 A resort hotel and convention or conference center can significantly improve a community from an economic perspective. With the significant economic impact of such development, there has been an increase in public-private partnerships in terms of hotels and other development surrounding convention centers. 33 Tourism continues to be an increasingly attractive alternative for improving the economies of small cities and towns as people travel more today than ever before. Tourism activity also impacts the number of retailers and hotels located in a community. 34 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 11 SECTOR TRENDS The U.S. travel and tourism industry generated nearly $1.5 trillion in economic output in 2012 supporting 7.8 million jobs, and accounting for 7 percent of all U.S. exports. 35 The tourism and hospitality industry mostly depends on the availability of leisure time and disposable income. Tourism spending on traveler accommodations, in the U.S., an indicator of hotel and motel revenues, increased 6.5 percent in the first quarter of 2014 compared to the same period in 2013. 36 Communities often use heritage tourism to provide funding for historic McCormick County Heritage Tourism 37 preservation. Studies have shown Attractions heritage tourists spend more money while Bordeaux Hall traveling than other tourists. 38 Dorn Mill and Gin Guillebeau House Heritage Gold Mine J.J. Dorn House Mount Caramel ARP Church Mount Caramel Presbyterian Church Old 96 District Price’s Mille Willington on the Way McCormick County Recreational Tourism Attractions Lake Thurmond Savannah Lakes Village Sumter National Forest The Little River Recreation Area Blueway Outdoor Three State Parks: Hickory Knob, Baker Creek and Hamilton Branch Some farmers have found an alternative revenue source by utilizing farmland as a tourist attraction. This transition allows farmers to maintain their land without relying solely on crop production. 39 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 12 LOCATION CONSIDERATIONS Companies in the tourism and hospitality sector seeking new locations consider demand for services, which typically focuses on the number of visiting tourists per year. Available incentives and proximity to area and other attractions that provides a concentration of travelers is also a consideration. DOMESTIC TRIPS TO S.C. BY PRIMARY TRIP http://www.scprt.com/files/Research/10-12AvgTotalVisit.pdf McCormick County Assets Demand for Services § On average, South Carolina hosts an estimated 29.5 million domestic visitors each year. § Spending on travel/tourism in South Carolina totaled $17.6 billion in 2012. Incentives South Carolina offers Tourism Infrastructure Development Grants to support new or expanding tourism or recreation facilities or designated development areas primarily through infrastructure projects. Area Attractions § Sumter National Forest has more than 370,000 acres divided into three ranger districts, which share no contiguous borders. § The Little River Blueway Outdoor Recreation Area is located within Sumter National Forest at the convergence of the Little River and Lake Thurmond. Activities in the area include paddling, biking, skeet shooting, golf and camping. § McCormick County is also home to three state parks, Hickory Knob, Baker Creek and Hamilton Branch. § Savannah Lakes Village (SLV) is a “recreation-based development” located on the confluence of Lake Thurmond and the Little River Blueway Adventure Region and near three golf courses. There are over 2,000 private homes and vacation rentals in SLV. § Heritage Tourism Attractions include the Heritage Gold Mine; JJ Dorn House; Mount Carmel Historic District; Willington; and many others. Proximity to Other Attractions McCormick County is located less than an hour’s drive from Augusta, Georgia, which is home to the Master’s Golf Tournament and heritage tourism activities. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 13 Strategic Recommendations The strategic recommendations in this plan are focused on capitalizing on the opportunities identified during this process, addressing the challenges, in particular the lack of unity in the county, and ensuring that there is a plan for attracting and supporting the targeted business opportunities identified. The end result is focused on ensuring that a unified McCormick County is successful in the attraction and retention of business/industry. The recommendations for McCormick County are grouped into six areas of focus, with a number of strategies and action items for each, as outlined on the following pages. The strategies are not listed in order of importance although it is critical that McCormick County first create an economic development structure that allows for it to implement this strategy ensuring its future success. Economic Development Structure § § Establish a new organization to lead economic development activities Pursue sustainable funding for the new organization Business Recruitment/Retention § § § § § § § § § § § § Develop a community brand and identity Cultivate strong and diverse community leadership Create opportunities to come together as a community Enhance electronic communication tools Improve external perceptions of McCormick County Assess workforce and training needs of existing business/industry Work with Piedmont Technical College to implement new educational/training programs Continue public school improvements § § § Public Outreach and Communications Product Development § Identify property to meet the needs of targeted sectors § Market available sites and buildings § Assess and address county infrastructure needs § Develop understanding of tourism and hospitality assets § Explore new lodging development opportunities § Support and maintain local heritage tourism assets § Explore agritourism opportunities § Develop product to support growth of healthcare/retirement services sector Education/Workforce Establish basic business recruitment infrastructure Address business impediments Develop an existing business/industry program Focus on retail recruitment efforts Focus on recreational tourism Actively pursue companies in the healthcare/retirement services sector Support entrepreneurs Quality of Place § § § § § Become a more sustainable community Bring the idea of a county wellness or recreational center to fruition Establish a local Boys & Girls Club Capitalize and expand arts/cultural activities and events in the community MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 14 Economic Development Structure There are many possible economic development structures that could be recommended but what is most important in McCormick County is a structure that will unify the county, the Town of McCormick, the McCormick County Chamber of Commerce (Chamber) and other groups/organizations by encouraging them to work more together. An organization that requires collaboration among the various partners creating a sense of community is needed in McCormick County. STRATEGY: ESTABLISH DEVELOPMENT ACTIVITIES A NEW ORGANIZATION TO LEAD ECONOMIC Action Item: Create the new organization A new 501(c)(6) organization should be formed in McCormick County to be responsible for all economic development activities in the county and its cities. This new organization could be called the McCormick County Economic Development Alliance (MCEDA), The McCormick Partnership (MP or Partnership), the McCormick Alliance Partnership (MAP), or another name to be determined. Action Item: Seek Guidance from Greenwood County Greenwood County (see box to right) established the Greenwood Partnership Alliance many years ago. This organization should be used as a model in how to set up the organization from a staffing/hiring perspective, board of directors’ parameters, and other areas, noting that the new organization will need to be established on a smaller-scale, as it is a much smaller county. Action Item: Consolidate existing organizations under the new organization umbrella The Chamber and any future downtown development organization (such as a Main Street South Carolina organization) and/or tourist support organization created to support The Greenwood Partnership Alliance Community leaders in Greenwood County, South Carolina which is contiguous to McCormick County but has a population of nearly 70,000, realized many years ago that the county needed economic and development professionals to direct local initiatives. As such, the Greenwood County Economic Alliance was created in 1986 partnering with both private businesses and public entities. In 2003, The Greenwood Partnership Alliance (GPA) was incorporated as a public/private partnership between the County of Greenwood, the City of Greenwood, the Commissioners of Public Works (CPW), the Greenwood Metropolitan District, and numerous private businesses. The GPA was established as a non-profit 501(c)(6) corporation with a 501(c)(3) foundation to support charitable activities of the GPA. The GPA is current staffed by a four-person team, including a CEO, Business Development Manager, Director of Marketing & Community Development and a Director of Investor Relations. The GPA board consists of 24 members including representatives from the county (4); city (2); CPW; educational institutions; local business and industry; utility providers; and others. There is also a nine-member Executive Committee. http://partnershipalliance.com/about-us/ MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 15 economic development activities in the future should be under the umbrella of the new organization and should not have a separate Board of Directors. Roles of each organization should be clearly defined. MACK should remain a separate organization with its own Board of Directors. A possible organizational chart is below: New McCormick County Economic Development Organization "Chamber Type Programs" County Retail Development Tourism Programs Retiree Retention/ Recruitment Downtown Retail Retention/ Recruitement Downtown Programs Entrepreneurship Action Item: Establish a strong and representative Board of Directors of the new organization The Board of Directors of the organization must be representative of all partners. There should be at least three representatives from the county; two from the Town of McCormick and possibly one from the Towns of Parksville and Plum Branch; one from Savannah Lakes Village (SLV); one from CPW and/or other utility partners; one from the McCormick County School District and/or Piedmont Technical College; one from the McCormick Arts Council at Keturah (MACK); and others from local business/industry. The maximum number of board members should be 14 and there should also be a five-person Executive Committee. The Board of Directors should meet monthly with the Executive Committee meeting at least monthly and as needed. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 16 Action Item: Select a CEO and one support staff One of the first efforts of the newly established Board of Directors should be on selecting an experienced CEO of the organization. This is an area that Greenwood County may be able to be of assistance in since they recently engaged in an extensive nationwide search before hiring their new CEO. 40 At least one support staff should also be hired once the new CEO is in place, whose role will be in business development and marketing primarily with some assistance with investor relations. In order to accomplish the other initiatives under this plan, the Chamber, MACK, SLV, the McCormick County School District, Piedmont Technical College, and the other partners will need to be engaged. STRATEGY: PURSUE SUSTAINABLE FUNDING FOR THE NEW ORGANIZATION Action Item: Explore different public/private funding mechanisms The new organization should be funded by both public and private means, which includes funding from the county and cities; possible tax revenues; and private funding from local business investors. All of these different mechanisms should be explored. Action Item: Increase public funding McCormick County, the Town of McCormick and the other incorporated towns in the county should fund or increase any current funding allocated to economic development activities in the county. McCormick County has had a local option sales tax in place equal to 1 percent since 1991. 41 The Town of McCormick and the County also both have a Local Accommodations Tax, which can be used for similar purposes as the Local Hospitality Tax discussed below. The possibility of designating a portion of this tax revenue for economic development purposes focused on getting the new economic development organization started should be explored at both the Town and County level. In addition, there are a number of properties at Savannah Lakes Village that are held by the Forfeited Land Commission (FLC). There is currently an effort to convert these non-productive properties that are not generating any property taxes in the county into revenue producing properties by working out an arrangement with the FLC. If this were to happen, it would mean an increase in property tax revenue in the county, which a percentage of could also possibly be directed to economic development activities. Action Item: Consider a Local Hospitality Tax As referenced and addressed in the Downtown Strategy for McCormick County, a local governing body may impose, by ordinance with majority vote, a Local Hospitality Tax not to exceed two percent of the charges for food and beverages. The governing body of a county may not impose a Local Hospitality Tax in excess of one percent within the boundaries of a municipality without the consent, by resolution, MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 17 of the appropriate municipal governing body. 42 The revenue from a Hospitality Tax may only be used for the following purposes: tourism-related buildings; tourism-related cultural, recreational, or historic facilities; highways, roads, streets, and bridges providing access to tourist destinations; advertisements and promotions related to tourism development; and water and sewer infrastructure to serve tourism-related demand. 43 Revenues collected under this tax must be kept separate from the town/county general fund, and must be budgeted for programs and improvements designed to increase tourism and bring customers into local restaurants and businesses. 44 Many cities in surrounding counties have adopted a Local Hospitality Tax. The City of Greenwood adopted a 2 percent Local Hospitality Tax in 2006 that applies within the city limits of Greenwood. 45 The City of North Augusta adopted a 1 percent Local Hospitality Tax in the city.46 Although uses of the revenues from the Hospitality Tax are somewhat limited to tourism-related activities, a significant focus of this strategy is attracting and supporting tourism and hospitality development in the county. As such, funding could be utilized for marketing and other activities related to the tourism and hospitality sector. The passage of a Local Hospitality Tax in McCormick County and/or the Town of McCormick should be explored and if passed by the Town of McCormick could be specifically dedicated to downtown development focused on the attraction of tourists/customers to the downtown area. Action Item: Seek funding from local businesses In addition to public funding and potential tax revenues designated for economic development activities, the new economic development organization should seek investor support from local business and industry. Currently the Chamber seeks members to its organization for a membership fee. This will no longer be necessary since Chamber activities will be funded through the new organization. Therefore, local business/industry that are Chamber members and other major employers that are not Chamber members should be contacted to explain the new economic development structure, and plans under this five-year economic development strategic plan, to see if they are willing to invest in the organization and the future of McCormick County. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 18 Business Recruitment/Retention Due to the fact there has been no formal economic development organization or hired professional in McCormick County, there has not been strong activity in the business recruitment or retention area. With the recommendations on four targeted business opportunities for McCormick County to focus its efforts, a plan is needed for how to best approach each sector. There also needs to be an aggressive effort to reach out to existing business/industry in the county to let them know of the plans for the new economic development organization in McCormick County and to ensure that they are aware that they are a key focus of this effort. STRATEGY: ESTABLISH BASIC BUSINESS RECRUITMENT INFRASTRUCTURE Action Item: Evaluate regional economic development partnership opportunities McCormick County is currently part of the Central SC Alliance, a regional organization that also serves the City of Columbia and Richland County, as well as Calhoun, Clarendon, Fairfield, Kershaw, Lexington, Newberry and Orangeberg. 47 The Economic Development Partnership is a non-profit public-private development corporation focused solely on serving the needs of new and existing businesses in the Aiken, Edgefield, and Saluda Region of South Carolina. 48 McCormick County should consider joining the Economic Development Partnership due to both its proximity to these counties and more commonalities with them. The Economic Development Partnership is housed in Aiken, which is only about an hour from the Town of McCormick. It should be able to provide McCormick County with assistance in its business recruitment/retention activities while it is in the process of establishing the new organization, and should be able to continue to provide marketing and other assistance once the organization is established. If McCormick County joins the Economic Development Partnership, it will no longer need to be part of the Central SC Alliance. Action Item: Develop marketing profiles for each targeted business opportunity Utilizing the information provided on each targeted business opportunity in this plan, develop a marketing profile for each sector that outlines the assets of McCormick County related to that target specifically. These profiles should appear on the website of the new organization, which is discussed in the Public Outreach and Communications section of this plan. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 19 STRATEGY: ADDRESS BUSINESS IMPEDIMENTS Action Item: Address issues with AT&T network coverage There is an issue with AT&T cell phone/broadband coverage in McCormick County. If a representative of a business visiting the county that is considering a location in McCormick County has AT&T service, they will not be able to utilize their phone service in most parts of the county. This could be a deterrent to that business locating in the county, and could also be a deterrent to future residents and tourists visiting the county. From 2008 to 2010, AT&T’s capital investment in its South Carolina wireline and wireless networks was more than $675 million. In 2010, AT&T made a wireless investment in South Carolina with five new cell sites and the upgrading of nearly 200 existing sites to mobile broadband. In December 2010 alone, AT&T upgraded 75 cell sites, bringing its mobile broadband network for the first time to Marion, Darlington, Pickens, Union, and Dillon, and it also expanded mobile voice and broadband coverage in several markets, including Camden, Edisto Island, and Greenville, as well as along several highways, including Interstate 77, Interstate 95, Interstate 26, Interstate 85, and Route 17. AT&T also installed additional radio “carriers” at nearly 60 cell sites in Anderson, Charleston, Chesterfield, Dorchester, Florence, Greenville, Lexington, Orangeburg, Spartanburg, and York to support mobile data traffic volumes. Earlier in 2010, AT&T launched its mobile broadband network for the first time to a number of South Carolina communities including Camden, Batesburg, Georgetown and Orangeburg. 49 Since 2010, AT&T has invested nearly $950 million in its’ wireless and wired networks in South Carolina. 50 In September 2013, AT&T finalized its $780 million purchase of Alltel’s wireless phone business in South Carolina and other five other states. In South Carolina, the deal included 110 employees and 155,000 customers in 18 counties, including McCormick. AT&T indicated that it plans to make immediate upgrades to the newly acquired wireless network and switch the subscribers to its high-speed “4G LTE” system by late 2014. 51 Clearly AT&T has been working to improve its network coverage in the State of South Carolina for a number of years and the acquisition of Alltell last year may address the issue in McCormick County. However, this situation needs to be monitored and if not resolved by the end of the year, efforts need to be made to address the issue. Action Item: Become more business friendly It is our observation, whether reality or perception, that McCormick County is not business friendly. Specifically an issue with the Commission of Public Works, which provides utility service in the Town of McCormick, was mentioned during the stakeholder interview MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 20 process where there is no set deposit requirement or rate schedule. A review of the utility rates, fees and overall business practices of the Commission of Public Works should be completed and compared to cities of similar size. If rates, fees and practices are not found to be in line with other similar locations, they should be modified. STRATEGY: DEVELOP AN EXISTING BUSINESS/INDUSTRY PROGRAM Action Item: Establish initial contact with all existing business/industry Organize and invite representatives of all local business/industry to a presentation outlining this strategic plan, as well as the plans for the new organization and specific plans to develop an Existing Business/Industry Program to ensure the needs of local businesses are met. This presentation should take place after work at 6:00 pm to increase attendance and should last no longer than one hour with time for questions at the conclusion. There should be an aggressive marketing campaign to existing business/industry to encourage attendance. For those who are unable to attend, a separate meeting should be scheduled with them to go through the presentation. Action Item: Launch an online survey to existing business/industry to determine their needs and preferences Following the presentation to local business/industry, launch an online survey to them focused on identifying what their needs are and what their preferences are related to the development of an Existing Business/Industry Program in McCormick County. The survey should be launched using an online survey tool such as Survey Gizmo or Survey Monkey, and results should be analyzed and utilized in developing the new program. Action Item: Continue to host quarterly lunches with local business/industry Quarterly luncheons with local business/industry are currently held in McCormick County. In order to encourage communication and open dialogue, the new economic development organization should continue to host these quarterly luncheon events for local business/industry of 20 or more employees at local restaurants in town or catered by local companies that provide updates on the implementation of this strategic plan or discuss other newsworthy events that would be of interest to them (new project locations or expansions, state or local law changes; state taxes and incentives; business regulation; and other to be determined). One of the first luncheons could be focused on the results of the business/industry survey and address how the new organization plans to utilize the results in development of the Existing Business/Industry Program. The new organization should possibly consider a joint meeting of smaller business (20 or less employees) and larger business at least once MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 21 a year. Action Item: Host annual visits with local business/industry All local businesses/industry that have 20 or more employees in McCormick County should be visited at least annually by representatives of the new organization. The main purpose of these visits is to determine if the company is having any issues in McCormick County or at the state level, and working with the company to address any issues with the goal of ensuring the company continues to grow in McCormick County. These annual visits should also be made to smaller businesses located in the Town of McCormick by a representative of the downtown organization that is recommended as part of the Town of McCormick Downtown Strategy. Action Item: Develop standard procedures and response processes for the annual visits Standard procedures for these annual visits to existing business/industry should be developed and tracked. The focus of the visits should be on learning more about the company, their growth plans and any issues they are having in McCormick County. Action Item: Develop an annual Business/Industry Appreciation Event As part of the new Existing Business/Industry Program, develop an annual Business/Industry Appreciation Event that acknowledges and praises local business for their presence and involvement in the community. STRATEGY: FOCUS RETAIL RECRUITMENT EFFORTS Leakage/Surplus Factor by Industry Subsector Motor Vehicle & Parts Dealers Furniture & Home Furnishings Stores Action Item: Discuss and assign responsibility for retail recruitment activities Retail development provides amenities that many residents, businesses and tourists seek such as access to good shopping, restaurants and entertainment, as well as sales tax revenue. Based on the Retail Marketplace Electronics & Appliance Stores Bldg Materials, Garden Equip. & Supply Stores Food & Beverage Stores Health & Personal Care Stores Gasoline Stations Clothing and Clothing Accessories Stores Sporting Goods, Hobby, Book, and Music Stores General Merchandise Stores Miscellaneous Store Retailers Nonstore Retailers Food Services & Drinking Places -30 -20 -10 0 10 20 30 40 50 Leakage/Surplus Factor 60 70 80 90 100 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 22 Profile provided by ESRI above, McCormick County has a significant retail gap in everything but Furniture & Home Furnishing Stores. A retail gap represents the difference between demand (or retail potential) and supply (or retail sales). The most predominant gap is in Health & Personal Care Stores. There does not appear to be any particular person or organization focused on retail recruitment activities in McCormick County. This responsibility should most likely reside with the new organization and for the Town, would reside with the downtown organization established to focus on the Town of McCormick once created. Action Item: Gather data to support retail recruitment The following data should be gathered to support retail recruitment in McCormick County: § Demographic information such as population, employment, education, age and income in McCormick County and within a 50-mile radius (ensure that the population of non-residents with second homes at Savannah Lakes Village are included, as well as Georgia residents that fall within the 50-mile radius) § § § § § § § Projected population growth for McCormick County and within a 50-mile radius Statistics on average household income for McCormick County and within a 50-mile radius Information on workforce availability for McCormick County and within a 50-mile radius Information on the cost of doing business A list of potential sites for retail development Transportation infrastructure data including highway access and interstate traffic counts Information on estimated number of tourists that visit McCormick County each year This information should be readily available to support retail recruitment activities and should also be posted on a retail section of the new economic development website (discussed in the Public Outreach and Communications section of this plan). Action Item: Identify potential commercial or retail sites Potential commercial or retail sites should be identified in the county and information on such sites should be included on the new economic development website. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 23 Action Item: Target health and personal care companies and developers Develop a list of potential health and personal care companies such as Walmart, CVS, Walgreens, etc. that could meet the gap in that area in McCormick County. This list of companies can be generated by Hoovers or other similar database resources that the South Carolina Department of Commerce and/or the SC Power Team should have access. Also try to identify developers who often work with such companies in South Carolina. Contact these company representatives and developers presenting potential retail sites and the case for the location of such a store in McCormick County. Action Item: Target recreational outfitters There is at least one recreational outfitter type establishment in McCormick County. A recreational outfitter retail business typically focuses on one or more sporting activities and provides outfits, accessories and equipment needed for that sport, as well as potential rentals related to the sport. For example, a recreational outfitter focused on mountain biking will sell and possibly rent mountain bikes, and the related clothing, accessories and equipment needed for that sport. Other recreational outfitter businesses could include ziplining tour operators, Jet Ski rentals and operators; boat sales and rentals; bait and tackle shops, canoe rentals and operators and many others. As the focus on recreational tourism increases in McCormick County, there should be a need for other recreational outfitters in the county. As such, potential businesses in this sector that are more on the small to mid-sized level should be identified and targeted. As previously referenced, Hoovers or another similar database could potentially be used to identify these companies. It may be best to start efforts with smaller outfitting companies already located in South Carolina that have located operations in more rural areas. STRATEGY: FOCUS ON RECREATIONAL TOURISM Action Item: Inventory recreational assets The first step in this effort is to inventory all recreational assets in McCormick County, and determine any additional recreational opportunities that should be explored. Action Item: Connect with the new South Carolina Great Outdoors Initiative In June 2014, Governor Nikki Haley and outdoor industry leaders gathered to declare June 2014 as Great Outdoors Month in South Carolina in an effort to recognize and encourage outdoor recreation in the state. This announcement was related to the South Carolina Outdoors Initiative, which is a statewide program of the South Carolina National Heritage Corridor, which was recently created to assist local MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 24 communities and organizations with the promotion and development of their unique outdoor resources. More information can be found at: www.scgreatoutdoors.org. 52 Although this is a new initiative in the state, it should be utilized to assist in the development of more recreational tourism opportunities in McCormick County. Action Item: Explore opportunities around mountain biking environment In March 2014, the Central Savannah River Area (CSRA), which straddles the Georgia/South Carolina border near Augusta was listed by Singletracks as one of The Top 10 Mountain Bike Cities in North America. The CSRA is a region that spans thirteen counties in Georgia and five counties in South Carolina, including McCormick County. 53 The CSRA is a Bronze-level International Mountain Biking Association (IMBA) Ride Center with more than 150 miles of singletrack in the area. The area hosted the 2010 IMBA World Summit and the 2011 and 2012 USA Cycling Elite, U23 and Parathlete National Championships for Road Racing. In 2015 and 2016, Columbia County, Georgia will also be hosting the USA Cycling Marathon Mountain Bike National Championship. 54 McCormick County should monitor opportunities to capitalize on these and other events and should also seek to have one of these mountain biking competitions occur in McCormick County in the next five years. 55 Action Item: Explore the idea of creating a kids summer adventure camp program in McCormick County The American Camp Association (ACA) is the largest association serving the organized camp industry. ACA, which has been in existence since 1910, accredits over 2,400 camps that employ more than 300,000 camp staff serving over 5 million children. 56 According to the 2012 ACA Business Operations Report, the camping industry is a $15 billion dollar industry and since 2002, the number of ACA day camps has increased by 69 percent and resident camps have increased by 21 percent. (CRM Camp Statistics Report, June 2013). 57 One example of an adventure summer camp in South Carolina is Timber Lake West Camp in Sunset. It is a coed overnight four-week camp targeted to campers ages 12 to 17 that offer all outdoor adventure with mountain biking, hiking, canoeing and rock climbing. The camp, which was established in 2008, is located on 100 acres in the Blue Ridge Mountains of Pickens County and features a trout stream, 60-foot waterfall, fish pond, teepees, game fields, and hiking trails, with access to the 76-mile Foothills Trail and Lake Jocassee. 58 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 25 The camp is run by Clemson University's Youth Learning Institute, and is made possible through a partnership with The Cliffs Communities, Inc., a local property developer. 59 The new economic development organization should work with SLV to explore the possibility of establishing a summer camp on or near Lake Thurmond and should start by contacting the Clemson University Youth Learning Institute. STRATEGY: ACTIVELY PURSUE COMPANIES IN THE HEALTHCARE/RETIREMENT SERVICES SECTOR Action Item: Gather data to support recruitment of retirement services The median age in McCormick County is 51.2 years, which is significantly higher than the State of South Carolina average of 38.4 and the U.S. average of 37.6. In addition, although the total population in McCormick County is projected to remain steady, the population ages 60 to 70 is projected to increase. These are just two data points that are critical to show in pursuing the retirement services sector. In addition to this demographic data on the average age of the population, capacity at existing retirement homes/assisted living facilities (indicating the need for more), recreational activities for retirees, average home prices, cost of living and other relevant data should also be gathered. Additionally, healthcare availability and capacity in the region should be reviewed. The new organization should also develop relationships with physicians and healthcare providers locally and regionally to stay abreast of the current needs of the healthcare community, as this is an increasing component in retiree consideration. This information should be readily available to support healthcare/retirement services recruitment activities and should also be posted on the new organization website where appropriate. Action Item: Target potential developers and companies of retirement services facilities Identify and target potential developers and companies that develop assisted living, retirement facilities and retirement communities, as well as home healthcare services. A list such as this can be generated by Hoovers or other similar database resources that the South Carolina Department of Commerce and/or the SC Power Team should have access. Action Item: Assign responsibility for retiree recruitment The responsibility for recruitment of retirement services companies, such as retirement homes, assisted living facilities, home health care service companies, and others, will be the responsibility of the new organization. However, to support those efforts, the new organization should be assigned the duty of ensuring that the needs of the existing retiree population in McCormick County are met working with MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 26 Savannah Lakes Village, as well as the recruitment of future retirees. STRATEGY: SUPPORT ENTREPRENEURS Action Item: Inventory and gain an understanding of entrepreneurial support services An inventory of all current activities in the community/region/state that support entrepreneurs should be completed. The South Carolina Business Resource Guide is a great place to start to access this information: http://sccommerce.com/sites/default/files/document_directory/business_resource_guide_2014.pdf In addition, the Clemson Regional Small Business Development Center (SBDC) should also be contacted as a resource. The Clemson Regional SBDC offers personal guidance and assistance to small business owners and entrepreneurs in McCormick County, in addition to 10 other South Carolina counties. 60 The new economic development organization as well as any future downtown organization created, should collaborate together in the support of entrepreneurs, and information and guidance for entrepreneurs should be included on the websites of all three organizations. Action Item: Organize bi-annual networking events for entrepreneurs Organize and coordinate networking events at least twice each year where entrepreneurs are invited to network, become educated on the programs available to them locally and in the region/state, and to discuss potential solutions to any issues they may be having as an entrepreneur. The initial speakers at these events should represent the different entrepreneurial programs in the region/state such as the Clemson Regional Small Business Development Center and possibly someone from Piedmont Technical College, to inform people of the services and programs available to them. Action Item: Understand and publicize local entrepreneurial education programs Piedmont Technical College already offers an Entrepreneurship Certificate at many of its campus locations, including the McCormick County campus. The Entrepreneurship Certificate is designed to provide students with knowledge in the basic business concepts needed to start and operate their own small business. 61 It is important that residents and small business owners in the community are aware that an Entrepreneurship Certificate program is available at the McCormick County campus of Piedmont Technical College. In addition, the possibility of expanding the Entrepreneurship Certificate program at Piedmont Technical College to become an Associate Degree in Entrepreneurship should also be explored in the future. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 27 Action Item: Focus on entrepreneurial education at the middle and high school level Young Entrepreneurs Academy It is important that young people gain an understanding of entrepreneurship. As such, a program should be established at the middle and high school level that provides students with an understanding of how to start and run a small business. The Young Entrepreneurs Academy program (described to the right), which has been implemented in Aiken, South Carolina, may be a good program to implement in McCormick County. The Young Entrepreneurs Academy (YEA!) is the only pre-college program developed by an entrepreneur, at a university, with support from a major entrepreneurial foundation, the Kauffman Foundation, and the United States Chamber of Commerce. SC Economics Young Entrepreneur Program The SC Young Entrepreneur Award was established in 2004 by SC Economics as a way to recognize outstanding elementary, middle or high school students for their accomplishments in entrepreneurship. Each year, SC Economics recognizes five elementary, middle or high school students who demonstrate an entrepreneurial spirit. All candidates must be nominated by January 31, 2015, and finalists will be required to write a one to two page concept paper by February 20, 2015 with winners, who will receive $100, selected by March 1, 2015. Additional information on this program may be found at: http://www.sceconomics.org/ye.php Students should also be made aware and be nominated or encouraged to apply for the SC Economics Young Entrepreneur Program described to the left. The YEA! program takes students (public, charter, private or homeschool) between the ages of 11 and 18 through the process of starting and launching a real business or social movement over the course of an academic year. At completion of the program, students own and operate established functioning businesses, which may continue after their graduation from the program. The Aiken County Chamber of Commerce has established a YEA! Program. Additional information on this program may be found at: http://www.aikenchamber.net/index.php?src=gendocs&ref =YoungEntrepreneursAcademy&category=YEA MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 28 Education/Workforce Talent is a key driver in most location decisions today. In order for McCormick County to be successful in the recruitment of the targeted business opportunities, it must be able to demonstrate that it has the workforce needed to support each sector. The county must also assure that it can continue to meet the workforce and training needs of its existing business/industry. In the Business/Industry Online Survey conducted for this project, the two most significant challenges in McCormick County referenced by participants was workforce quality/skills and workforce availability, as shown below. Training availability/support was also mentioned as a challenge. STRATEGY: ASSESS WORKFORCE AND TRAINING NEEDS OF EXISTING BUSINESS/INDUSTRY Has your business/company personally experienced challenges in McCormick County in any of the following areas: [Check all that apply] Workforce Quality/Skills Workforce Availability Local Support Access to Quality Healthcare Training Availability/Support Infrastructure Incentives Entrepreneurial Support Access to Higher Education None Permitting or Zoning Other Utility Costs Transportation Access Quality of Business Support Services Workforce Costs Business Cost Utility Service 42% 42% 42% 37% 26% 26% 26% 26% 26% 21% 21% 16% 16% 16% 16% 5% 5% 0% Action Item: Determine workforce issues As part of the recommended Existing Business/Industry Support Program discussed in the Business Recruitment/Retention section of this plan, it is recommended that each existing business with 20 or more employees be visited in person to discuss any issues they are having in McCormick County, and also that an online survey be launched to identify specific needs. One of the key focuses of those visits and the survey should be determining needs from a workforce and training perspective. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 29 Action Item: Address workforce and training needs Once workforce and training needs of local business/industry are identified, a plan should be put in place to address those needs. Representatives of Piedmont Technical College, the public school system, the local SC Works representative and others should be involved in these efforts. Action Item: Conduct an assessment of all county/regional educational and training programs In order to determine if there are educational and training programs in the county/region that can meet the needs of existing business/industry, an assessment of all such programs should be conducted and any gaps identified. Programs at the McCormick Campus of Piedmont Technical College and its other campuses within a 50-mile radius should be the primary focus of the review but other educational institutions in the region that are within 50 miles of McCormick County should also be assessed, as well as program offerings at the high school level. This review should also be conducted with the targeted business opportunities in mind. Action Item: Connect new and existing business/industry with state and local workforce training programs Ensure that new and existing business and industry are aware of and take advantage of the services and programs available through readySC, which provides recruiting, screening and training to South Carolina employers, and SC Works. 62 Piedmont Technical College is one of the 16 technical colleges in South Carolina that provides training services under the readySC program. 63 STRATEGY: WORK WITH PIEDMONT TECHNICAL COLLEGE TO IMPLEMENT NEW EDUCATIONAL/TRAINING PROGRAMS Action Item: Address gaps identified in educational/training program assessment Work with Piedmont Technical College to determine how to address any gaps identified in the assessment with expanded or new programs. Action Item: Explore the need for a future Hospitality and Tourism Management Program Since Tourism and Hospitality, including recreational, heritage and agritourism, as well as the recruitment of a Resort Hotel/Conference Center, is a key focus of this strategy, it is recommended that the future workforce needs of that sector be explored. A Hospitality and Tourism Management Program is typically focused on providing students with the expertise and skills for management, marketing, and operations positions working for businesses that provide food, accommodations, and tourism services to people traveling for business or pleasure. 64 MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 30 Work with Piedmont Technical College to explore the need for a Hospitality and Tourism Management Program in the region that could be based on the McCormick County campus in order to support future success in the Tourism and Hospitality targeted sector. STRATEGY: CONTINUE PUBLIC SCHOOL IMPROVEMENTS Action Item: Publicize public school achievements Despite recent improvements in the McCormick County School District, including the hiring of a new school superintendent, there seems to be a perception that the schools are not good. It is important that this perception be changed in the local community, as the availability of good public schools is often a factor in a business location search. Positive facts about the McCormick County School District should be included on the new economic development website and other media outlets and new accolades should be posted on social media and other marketing tools on a regular basis. For example: § In April 2014, it was announced that McCormick Middle School had earned the Palmetto Silver Award for General Performance and McCormick High School was awarded the Palmetto Gold Award for General Performance and the Palmetto Gold Award for Closing the Achievement Gap. The Palmetto Gold and Silver Awards program (PGS) began with the Education Accountability Act of 1998, providing recognition to schools for high levels of academic achievement and high rates of improvement. 65 § The South Carolina State Department of Education provides data on schools districts with “districts with students like ours” as part of the annual district report cards. McCormick County schools have a higher graduation rate, attendance rate and spending per pupil than comparable districts. 66 Action Item: Explore the utilization of the Teach for America program Teach For America (TFA) is a non-profit organization whose mission is to "eliminate educational inequity by enlisting high-achieving recent college graduates and professionals to teach" for at least two years in low-income communities throughout the United States. 67 Teach For America has only been operating in South Carolina in 2011 and has an office in Florence. Since its inception, it has grown to nearly 200 corps members. 68 The need for and potential benefit of a Teach for America program in McCormick County should be explored as an additional tool to further improve the public schools. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 31 Product Development One significant gap in McCormick County’s economic development program is the lack of product (real estate) available to meet the needs of the targeted business sectors. This is particularly apparent with the call center and manufacturing sectors although it should be noted there is at least one manufacturing site called the Hamilton Branch Industrial Site, which has 50 available acres along Highway 28. In addition, there is a potential call center site in a recently relocated Family Dollar location. The availability of sites and buildings with utility infrastructure that can meet the needs of the project is a critical factor in location decisions. Related to the Tourism and Hospitality sector, the primary opportunity is to develop or redevelop a new lake front resort property on Lake Thurmond. STRATEGY: IDENTIFY PROPERTY TO MEET THE NEEDS OF TARGETED SECTORS Action Item: Identify call center sites and buildings Determine the viability of the old Family Dollar building for a call center operation, as well as other available sites and buildings in the county. Action Item: Identify manufacturing sites and buildings Determine possibility of restoring existing buildings as potential manufacturing operation sites and identification of additional manufacturing sites working with the SC Power Team, as well as the possibility of identifying and developing a McCormick County Business/Industrial Park in the near future. Action Item: Develop speculative building A speculative building is a building constructed to be marketed and sold without having a firm purchase commitment. McCormick County should seek to have a speculative building constructed. STRATEGY: MARKET AVAILABLE SITES AND BUILDINGS Action Item: Utilize all available Site and Building databases The SC Department of Commerce and the SC Power Team has all available sites and buildings listed on their websites currently, and the MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 32 data is updated on a regular basis. The new economic development organization needs to ensure that its’ available and identified sites and buildings appear on the Commerce database, the SC Power Team database, and any other applicable regional databases, including the Economic Development Partnership of Aiken, Edgefield and Saluda Counties if it ends up joining that effort. Action Item: Include a Property or Real Estate section on the new economic development website Although the website should include links to the SC Department of Commerce and the SC Power Team Site and Building databases, the new economic development organization website should include basic information on property available in the county and must be updated on a weekly basis, as such updates are needed. STRATEGY: ASSESS AND ADDRESS COUNTY INFRASTRUCTURE NEEDS Action Item: Conduct assessment of utility infrastructure McCormick County is lacking in infrastructure, including water and sewer, in some parts of the county. A study should be conducted to assess the infrastructure needs and a plan determined to address for future growth and development. Action Item: Seek grant funding The Rural Infrastructure Fund (RIF) provides financial assistance to local governments, primarily in rural counties, for infrastructure and other economic development activities. RIF grants can be used for: tourism development; workforce development; commercial revitalization; and business development. McCormick County should seek RIF grants to address the cost of any infrastructure improvements needed in the county. RIF grants should also be sought for other initiatives related to product development and tourism development, including the hotel/resort development discussed below. 69 There may also be grant funding for product development, including infrastructure improvements, through the SC Power Team. STRATEGY: DEVELOP UNDERSTANDING OF TOURISM AND HOSPITALITY ASSETS Action Item: Conduct an inventory of tourism and hospitality assets in the county The tourism attraction capabilities of a community can be broken down into six categories: businesses and institutions; cultural or manmade attractions; general services; natural or recreational attractions; overnight accommodations; and transportation. 70 Based on these categories, develop an inventory of tourism and hospitality assets of McCormick County, and ensure a list of all such assets appear on the MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 33 new economic development organization website. Lake Lanier Islands Resort Action Item: Determine any gaps and opportunities from the inventory From the inventory, determine any gaps or potential attractions that could be lacking. For example, the lake is a natural attraction in McCormick County but ensure that the recreational opportunities around the lake are maximized such as boat and Jet Ski rentals, zip-lining, kayak and canoe rentals, and other activities. STRATEGY: EXPLORE NEW LODGING DEVELOPMENT OPPORTUNITIES Action Item: Identify potential developers for a hotel/resort/conference center and/or timeshare development There is an existing hotel located lakefront that is currently owned by private owners. Consider a partnership with the SC Department of Commerce; the SC Department of Parks, Recreation and Tourism; and others to seek a developer or flagship hotel property such as Hilton, Marriott, Wyndham or others to buy that property and Brasstown Valley Resort and Spa redevelop it into a resort hotel and Brasstown Valley Resort and Spa is a 500-acre resort conference center. The possibility in Young Harris, Georgia, former Governor Zell of a state-owned property Miller’s hometown near the North Carolina line, which development such as Brasstown features a lodge, eight cabins, riding stables, a golf Vallley Resort and Spa described to course, a fitness center, a helicopter landing pad, a the left could also be explored. pool and a spa. It opened in 1995 and averages $11 The property should also include million a year in revenue. one or more dining options with at least one with a lake front view. The resort is owned by the Georgia Department of Natural Resources and is managed by Coral Hospitality, a resort management company based in Naples, Florida. http://www.brasstownvalley.com/area-info/ The Wyndham owns the Wyndham Vacation Resorts Lake Marion, located between Columbia and Charleston, which offers lake Lakes Lanier, the largest lake in Georgia, is located within an hour of Atlanta and attracts an estimated eight million visitors per year. Shortly after the completion of the Buford Dam in 1956, the U.S. Army Corps Of Engineers leased the Lake Lanier Islands to the Georgia Department of State Parks, who partnered with the newly created Lake Lanier Islands Development Authority. In 1974 Lake Lanier Islands began operations with attractions such as Harbor Landing, campgrounds, stables and a beach area. PineIsle Resort and Golf Course also opened that year, run by Stouffer Hotels. In 1987 the Beach and Waterpark expanded to include water slides and the largest wave pool in the Southeast. The following year Emerald Pointe Golf Club was completed, and in 1989 The Lake Lanier Island Resort hotel opened. In July 1997, the state turned over management of the Resort to KSL Recreation Corporation. California-based, KSL is responsible for all operations and expansion activities, including the Resort's 1998 multi-million dollar expansion program. More improvements, name changes and lease interest changes were made in the last decade when Phase I of a multi-million dollar ten year plan was completed with the opening of the new Legacy Lodge & Conference Center. http://lakelanier.com/lake-lanier-islands-resort-history-andfuture/ MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 34 access; fishing; boating; swimming and other activities in the area such as golf, hiking, horseback riding, and mountain biking.71 As such, Wyndham may be a possible flagship for a property in McCormick County. Note that in order to stay at this resort on Lake Marion, a person must be an owner or member of Club Wyndham. As such, this is a type of timeshare, which is a property with a particular form of ownership or use rights that is typically resort condominium units, in which multiple parties hold rights to use the property, with each party allotted a period of time to use it. 72 The possibility of a flagship hotel property with a timeshare component should also be considered. Action Item: Build the case for a hotel chain to locate in the Town of McCormick The Town of McCormick desperately needs a hotel chain such as a Holiday Inn Express, Hampton Inn or similar flagship name to locate a property. Begin gathering the data now needed to build the case that the town/county could support and keep such a hotel occupied. Also, identify a potential site for such a hotel. This is most likely a longer term goal to focus on in the last year of this five-year strategy once there has been some success in other areas. Action Item: Support development of more cabin developments near the lake Identify a site for potential development of small vacation log cabins that vary from one bedroom up to four bedrooms near the lake. Seek local or regional developers to invest in the development. Although this example may be a bit too high end, Asheville Cottages developed some very nice log cabins for vacation rental that could be used as a potential model. For more information, please see this website: http://www.ashevillecottages.com Action Item: Seek funding from the state Tourism Infrastructure Development Grant Program The State of South Carolina offers Tourism Infrastructure Development Grants to support new or expanding tourism or recreational facilities, primarily through infrastructure projects. 73 Tourism Infrastructure Development Grants should be sought to support the recruitment of a new hotel/resort/conference center development, the attraction of a hotel chain and the potential development of vacation log cabins. STRATEGY: SUPPORT AND MAINTAIN LOCAL HERITAGE TOURISM ASSETS Action Item: Follow the “Five Principles for Successful and Sustainable Heritage Tourism” The National Trust for Historic Preservation provides guidance related to heritage tourism on its website as the “Five Principles for Successful and Sustainable Heritage Tourism.” This information includes worksheets and tips and should be used as a guide in developing the heritage tourism program in McCormick County. This guide may be found at the following link: MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 35 http://www.preservationnation.org/information-center/economics-of-revitalization/heritage-tourism/basics/the-five-principles.html The National Trust for Historic Preservation has a field office in Charleston that can be contacted for additional information and assistance as follows: 74 William Aiken House 456 King Street, 3rd Floor Charleston, South Carolina 29403 Phone: 843-722-8552 Action Item: Maintain the JJ Dorn House The J.J. Dorn House was built in 1917 and was the first brick home in McCormick. J.J. Dorn was president of Dorn Banking Company and a state senator. The JJ Dorn House is listed on the National Register of Historic Places. The first floor houses a museum depicting the lifestyle of wealthy southerners during the turn of the century and a genealogy center is located on the second floor. 75 The JJ Dorn House, which is owned by the Town of McCormick, is currently for sale. The Town should consider working with the State Historic Preservation Office (SHPO), which encourages and facilitates the responsible planning and management of South Carolina’s historic assets, as well as the South Carolina National Heritage Corridor (SCNHC), which was designated by Congress in 1996 as a National Heritage Area, which includes McCormick County, focused on preserving the cultural, natural and historic resources of South Carolina, to determine a plan to maintain the JJ Dorn House long-term so it doesn’t have to be sold. 76 Action Item: Seek annual grant funding to maintain all heritage tourism assets Federal Historic Preservation Grants are provided by the U.S. Department of the Interior, National Park Service, and administered by the SHPO. Any local government, non-profit, or institution in South Carolina may apply for a Federal Historic Preservation Grant. 77 Grant awards usually range from $2,500 to $25,000 with the maximum grant awarded in a calendar year per community at $30,000. Each grant applicant must demonstrate a dollar-for-dollar match on any grant that must be from a non-federal source, except in the case of Community Development Block Grants. 78 Funds can be used in a number of areas including: § § § Survey and Planning Planning for Historic Districts and Multiple Historic Properties Strengthening Local Government Historic Preservation Programs MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 36 § § § Preservation Education Planning for Individual Historic Properties Stabilization Projects 79 Building Stabilization Projects must involve National Register-listed buildings (excluding churches and church-owned property). Examples of eligible projects include replacing a leaking roof, repairing the structural framework of a building, and repairing deteriorated doors and windows to make a building watertight. Projects that are not eligible include routine maintenance, climate control, and plumbing or electrical. 80 Identify potential heritage tourism properties that need repair, and apply for grants to cover part of the cost. Action Item: Become aware and explore potential tax incentives for preserving historic buildings There are a number of tax incentives in South Carolina that can assist with the cost of preserving historic buildings for both owner-occupied historic homes and historic buildings used to produce income such as apartments buildings, offices or stores. These incentives include: 81 § § § § § 20% Federal Historic Rehabilitation Tax Credit 10% State Historic Rehabilitation Tax Credit 25% State Historic Rehabilitation Tax Credit Local Property Tax Abatement Federal Income Tax Incentives for Easement Donations Ensure that affected parties (taxable entities that own historic buildings in the county) are aware of these incentives and take advantage of them as applicable to assist with the maintenance of heritage tourism assets in McCormick County. STRATEGY: EXPLORE AGRITOURISM OPPORTUNITIES Action Item: Assess the opportunity Agritourism is an agriculture-based form of tourism that may involve farm tours, field trips, dinners, on-farm workshops, festivals, corn mazes and pick-your-own activities. Agritourism can be used not only to supplement farm income but can help people become more aware MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 37 of the role of agriculture within their region. One form of agritourism is farm tourism, which focuses on educating the public on the importance of farms and local food. There are an estimated 79 farms in McCormick County. The John De La Howe School Farmers Market, located in McCormick County, grows corn, squash, cucumbers, tomatoes and green beans, and operates June through October. The John De La Howe School Farmers Market appears on the list of “The SC Update Farm to Field Trip Guide,” and also offers a roadside Farmer’s Market. 82 The Annual Farm-City Day hosted by the McCormick County Extension Office of Clemson University is an event where students get to spend a day at the John De La Howe Barn learning about farm animals, plants, forestry, water, fire safety and more. The goal is to educate young people who may not have an agricultural background with those people and organizations that produce foods and fibers. There are eight educational stations at the event each year that provide real-life hands-on experiences with expert discussions on topics such as: Importance of Trees; Farm Animals; Beef Cattle; Edible Parts of Plants; Wildfire Prevention; Bee Keeping; Water Conservation; and Barn History. 83 These and other agritourism events in McCormick County should be inventoried and marketed, and additional opportunities with other local farmers should be explored. Action Item: Explore the possibility of a regional agritourism trail working with the McCormick County Extension Office The county is already exploring the development of a McCormick Market Trail, which would involve the establishment of a countywide trail that identifies agricultural, artisan and visitor sites, including the creation of one or more roadside market stands. The possibility of a regional agritourism trail should also be explored among McCormick County and its surrounding South Carolina counties. This agritourism trail would provide a map to tourists and others of agritourism locations across the region. The program could be managed by the McCormick County Extension Office, which provides expertise in agronomic crops, economic and community development, food safety and nutrition, 4-H, horticulture, livestock and forages, and forestry and natural resources, working closely with other extension specialists and researchers across the state. 84 The South Carolina National Heritage Corridor (SCNHC), which includes 17 counties and 320 miles across the state and is committed to preserving and promoting the cultural, historic and natural resources of the state, should also be consulted regarding the creation of a regional agritourism trail. 85 This program could potentially be extended to the state level. For information on a potential model program, see information on the Alabama Agri-Tourism Trail, which is a partnership among the Alabama Cooperative Extension System, the Alabama Department of MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 38 Agriculture and Industries, the Alabama Farmers Federation, and the Alabama Bureau of Tourism and Travel, which may be found at: http://www.forestry.state.al.us/Publications/TREASURED_Forest_Magazine/2005%20Summer/Alabama%20Agri-tourism%20Trail.pdf STRATEGY: DEVELOP PRODUCT TO SUPPORT GROWTH OF HEALTHCARE/RETIREMENT SERVICES SECTOR Action Item: Target urgent care practice development Savannah Lakes Medical Center is an almost 8,000 square foot facility, which offers X-rays, laboratory services and rehabilitation services. The medical center has one physician and one nurse practitioner. 86 Georgia Regents Medical Center, located less an hour from McCormick County in Augusta, provides comprehensive healthcare services for children and adults. There is a 478-bed medical center, more than 80 outpatient clinics, Level I regional trauma center and 154-bed children’s hospital. 87 One area that McCormick County is lacking in the healthcare arena is an urgent care clinic. Urgent care clinics, also known as immediate care, are typically open in the evenings and on weekends to treat routine conditions or illnesses but also offer to board-certified physician and additional services as on-site X-rays for broken bones. These clinics are similar to retail health clinics operated by companies like CVS/Caremark, Walgreens or Walmart. Concentra, which is the nation’s largest provider of occupational health care services and urgent care with more than 340 locations across the country, has one location in South Carolina in Charleston. 88 AnMed Health recently announced the opening of two CareConnect centers that will provide urgent but not emergency medical care in Anderson and Clemson, South Carolina. 89 It is recommended in the Business Recruitment/Retention section of this report that McCormick County target a CVS/Caremark, Walgreen or Walmart store. If one of those stores could be recruited that included a retail health clinic, then there would not be a need for a separate urgent care facility. In the meantime, the new economic development organization should work to identify a list of companies in the urgent care market that locate facilities in more rural environments. SLV should be engaged in this effort. Action Item: Identify locations/sites for additional assisted living facilities There is one rehabilitation and long-term care center called Petra Health and Rehab of McCormick, as well as the Savannah Lakes Medical Center in McCormick County. There is also one retirement/nursing home called Forest View Manor, which is actually located in Edgefield County but serves both Edgefield and McCormick County residents. 90 Based on the fact the median age in McCormick County is over 51 years old, which is significantly higher than the state and U.S. average, and that the population ages 60 to 70 is projected to increase in the MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 39 county although the overall population is projected to remain steady, new assisted living facilities, as well as other possible retirement services facilities will be needed in the county. As such, possible future site locations for such facilities should be assessed with at least one possible site location near or within Savannah Lakes Village. This recommendation ties in with the one in the Business Recruitment/Retention section to target potential developers and companies of retirement services facilities. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 40 Key Messages Public Outreach and Communications Often the strongest “marketers” for a community are its residents, who have the opportunity to interface with existing businesses, as well as those outside the community who can impact economic development opportunities. For that reason, it is important to ensure that residents are well informed and engaged in issues related to job creation and investment opportunities. A public outreach and communications effort will allow for community engagement and create a sound basis for additional marketing strategies related to economic development. The following recommended public outreach and communications strategies address ways to engage with key internal audiences, as well as to begin to interface with external audiences to enhance McCormick County’s economic development efforts. STRATEGY: DEVELOP A COMMUNITY BRAND AND IDENTITY § McCormick County, which is strategically located within 100 miles of six metropolitan areas in Georgia and South Carolina, offers a rural lifestyle with access to urban amenities. § Sumter National Forest, with almost 400,000 acres in McCormick County, includes outdoor recreation areas with camping, biking, golfing and skeet shooting, in addition to the county’s three state parks. § McCormick County offers a supportive business climate and a cost of living that is 10 percent below the U.S. average. § McCormick Arts Council at Keturah provides area residents access to both visual and performing arts exhibits and events for adults and youth, a program that strongly contributed to the county being recognized as one of the 100 Best Small Art Towns in America. § Lake Thurmond, one of the most visited lakes in the U.S., offers picturesque scenery, along with fishing, swimming and camping areas along 1,200 miles of shoreline. § Savannah Lakes Village (SLV), a retirement community located along Lake Thurman and the Little River Blueway, features three golf courses and 2,000 private homes. SLV and Better Homes & Gardens Real Estate have entered into a development partnership focused on developing new homes, as well as needed commercial development to support it. § The McCormick County campus of Piedmont Technical College offers Associate Degrees in Business, Administrative Office Technologies, the Arts, the Sciences, as well as Certificates in Accounting, Entrepreneurship, Health Sciences and other areas. Action Item: Create a community brand and tagline A community’s brand serves an important marketing role by providing a positive focus and image for the community. Additionally, when used with internal audiences, it serves to deepen the sense of community among its residents. McCormick County should develop a community brand that serves to bring together diverse groups within the county to rally behind a common goal for the county’s development. One idea would be “McCormick County – Better Together,” which focuses on a cohesive community effort that could apply to a wide variety of countywide activities beyond the economic development effort. Any new brand that is developed should be general enough to be utilized by various groups, which will ensure consistency of message and build equity in the brand more quickly. Action Item: Utilize key messages All public outreach and communications efforts should be based on a set of key messages about McCormick County that clearly speak to the county’s key assets for economic development. In addition, these messages should point to McCormick MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 41 County’s unique sales proposition compared to its competitors in the economic development arena. Consistent use of these key messages will present a cohesive and effective communications program for McCormick County. Proposed key messages for McCormick County are included in this document. Leadership South Carolina COMMUNITY Leadership South Carolina was established in 1979 by the Governor’s Office and the South Carolina business community. Leadership South Carolina provides South Carolinians with an opportunity to advance their leadership qualities while broadening their understanding of issues facing the state. One critical component of addressing challenges in rural communities is building greater capacity among local leaders and citizens. This capacity building leads to enhnaced potential to utilize local resources to address challenges. Expanding this community capacity can be accomplished, in part, through a leadership education program, which nourishes diverse laedership to prepare them for taking on physical, social and economic issues in the community. Each year, an estimated 50 people are selected through a competitive process for participation in Leadership South Carolina. Applicants may be nominated or may apply directly for admission to the program. The program seeks to maintain a balance reflective of the demographic composition of the state. STRATEGY: CULTIVATE LEADERSHIP STRONG AND DIVERSE Action Item: Partner and utilize the state leadership program McCormick County should work to identify potential candidates for the Leadership South Carolina program each year, nominate them and assist them with the application process. For more information see: http://www.leadershipsc.com/about.aspx Eventually, a goal would be to establish a local leadership program to be named Leadership McCormick County. Action Item: Establish a County Youth Council Work with educators and other youth leaders to identify a small group of high school students to serve as on the McCormick County Youth Council. These students would provide advice and counsel to elected officials on issues that impact young people in the county, in addition to engaging in community improvement projects. A program of this kind not only serves to develop young leaders in the area, but also provides youth with a sense of belonging and opportunity, which leads to greater community pride. Action Item: Create Community Ambassadors Identify a group of community leaders from a cross-section of the county to serve as community ambassadors. These individuals should be trained in the key messages and major recommendations of this economic development plan and then serve as a voice for promoting these MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 42 initiatives among various audiences and groups throughout McCormick County. Golden Gathering in Nashville, Arkansas Additionally, the ambassadors can be engaged in McCormick County’s social media initiatives by monitoring, posting and sharing social media content about the county and its assets. This could take the form of responding to posts on a Facebook page or writing blog content based on the key messages for both internal and external audiences. This not only provides a way to engage community members in this public outreach effort, but it also extends the capabilities of a social media program beyond what is possible with limited staff resources. STRATEGY: CREATE COMMUNITY OPPORTUNITIES TO COME TOGETHER AS A The Golden Gathering in Nashville, Arkansas is a festival targeted to people 55 years of age and older that is about to celebrate its 21st year. The festival includes music, food and recreation with booth spaces available for sponsors to advertise their services. Lunch is served during music and entertainment with activities such as a fishing derby and bingo, as well as door prizes, including five golden tickets for $100 cash. For more information see: http://www.nashvillearkansas.org/node/126 Action Item: Establish a Community Wellness Event Community wellness is becoming an increasingly popular topic among all age groups. McCormick County should create a community wellness event that combines educational opportunities about wellness with fun events for both children and adults. The event could include booths and presentations about various wellness topics, safety information from local police and fire departments, healthy cooking demonstrations, sample fitness classes, field day events for children, and a 5K walk/run. Partners in the effort might include local medical providers, fitness instructors, educators, recreational facilities, and companies that have corporate wellness programs. Action Item: Create an event targeted to the retirement population or those nearing retirement Due to the fact that the average age in McCormick County is over 51 years old, create a festival targeted to those in retirement and those nearing retirement age in McCormick County. This would hopefully have the affect of bringing together the retirees who live in Savannah Lakes Village, as well as those who live elsewhere in McCormick County. See information on the Golden Gathering Festival in Nashville, Arkansas, for an example of this type of event. Action Item: Create a McCormick County Volunteer Day Working with local civic groups, faith-based organizations, and retirees, create a volunteer day event that brings together people of all ages who are willing to give a day of service to the community. In advance of the day, identify community projects or organizations that could be helped with a group of volunteers working together for a day – supporting local schools through playground improvements, helping the elderly with home improvement projects, assembling care packages for at-risk children, developing a community garden in an area of need, MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 43 etc. Teams of volunteers should be assembled to represent a cross-section of the community, which will allow diverse groups to come together to work toward a common goal. At the end of the day, bring all volunteers together to celebrate the completed projects. Action Item: Host Community Conversations In an effort to expand community engagement related to economic development opportunities, McCormick County should host a series of community conversations throughout the county to share information about the strategy, provide updates on its implementation and respond to questions about the efforts. These community conversations could be hosted in homes of county residents with small groups coming together to discuss community issues. While they may be scheduled throughout the year, a concerted effort should be made to gather groups annually for updates on implementation of the strategy and associated successes. STRATEGY: ENHANCE ELECTRONIC COMMUNICATIONS TOOLS Action Item: Create a new economic development website A community’s online presence is a critical component of its economic development marketing efforts. Economic development websites serve as an information portal for thorough and accurate data needed by site location consultants and corporate decision makers as they seek to learn more about the community. A variety of organizations are involved in marketing McCormick County to various groups and individuals, including the County and Town government, the MACK, the Chamber and Savannah Lakes Village. Each of these organizations currently has its own website with limited or no links to other groups in the county. A new website for the new economic development organization should be created and should be the public marketing website for the county. Following are ideas on what to include on the new economic development website: § Information about the new economic development organization, its staff, board members and investors that is updated as needed. § Incorporate key messages from this economic development plan into the general narrative of the main page. § Develop and include a Community Profile with all demographic information on the county and the region. This information must be updated on a quarterly basis. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 44 § Include a section for the targeted business opportunities and include targeted business/industry marketing profiles as PDF documents (note that these profiles must be updated at least annually). § Include data and photographs about all available sites and buildings in the county, as well as links the Site and Building databases of the South Carolina Department of Commerce and the SC Power Team. § Develop an existing business section with information relevant to the success of current McCormick County businesses. § Include a news section on the site that has information about new or expanding businesses and other success stories. This section should be updated on a weekly basis. § Include links to the websites of all partner organizations including the Town, County, MACK and Savannah Lakes Village. This site could likely be created with assistance from retired web designers living in the county who might be willing to donate their services. Action Item: Utilize social media tools Social media is becoming an important and cost effective communications tool for many economic development organizations. While LinkedIn, Facebook, Twitter, Google+, YouTube and blogs can all be utilized to market a community and engage a wider audience, but the content must be timely and fresh to be effective. The new economic development organization should consider how social media could be integrated into its marketing efforts in a way that is manageable with existing staff. This may include the use of LinkedIn to identify and join groups within the identified targeted business opportunities of the county allowing the new organization professionals to learn more about possible trends and opportunities within the targets, the use of Facebook to post successes of McCormick County and to drive traffic to the new organization website, and/or the use of Twitter to feature information about the county and its assets related to the targeted business opportunities, with those same feeds linked to the organization’s Facebook account. STRATEGY: IMPROVE EXTERNAL PERCEPTIONS OF MCCORMICK COUNTY Action Item: Develop and strengthen relationships with economic development partners McCormick County has the potential to expand its marketing and business development opportunities through partnerships with other economic development organizations. In the Business Recruitment section of this document, it is recommended the McCormick County join the Economic Development Partnership, which includes Aiken, Edgefield and Saluda Counties. In addition to this regional partnership, the MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 45 South Carolina Department of Commerce and the South Carolina Power Team provide excellent support to communities across the state. To make these partnerships most effective, McCormick County should provide all partners with information about the strategic direction of the county’s economic development efforts and its’ newly identified targeted sectors. In addition, McCormick County officials should maintain a regular dialogue with all partners to ensure that they are fully aware of McCormick County and its assets for business development. Additionally, a group of project managers and other key leaders from the Department of Commerce and South Carolina Power Team should be invited to tour McCormick County and hear a presentation about the new strategic economic development plan. Action Item: Pursue recognition of McCormick County on key ranking lists A variety of publications research and rank communities on various factors related to economic and community development. McCormick County should explore some of these lists and determine the selection process and criteria for inclusion. AARP publishes several lists focused on retirement, including “Where to Live on $100 a Day,” “10 Most Affordable Cities,” and “10 Charming Small Cities.” In addition, Forbes, U.S. News and World Report, and Money Magazine all have lists of top retirement communities, while broadcast outlets such as CNN, CBS News and MSNBC also have retirement related rankings. ArtPlaces, a collaboration of leading national and regional foundations, including banks and federal agencies, recognizes “America’s Top Twelve Small-Town ArtPlaces” each year, which recognizes smaller communities in the country where the arts are central to creating the kinds of places where people want to live, work and visit. 91 MACK should seek placement of McCormick County on this and other similar lists. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 46 Quality of Place Quality of place may be defined as the attributes that most drive community attachment. The recommendations below are meant to improve the quality of place of McCormick County thereby increasing community attachment of residents and providing an attractive environment for existing and new business and industry. 92 STRATEGY: BECOME A MORE SUSTAINABLE COMMUNITY Action Item: Assess current sustainable activities in the county Sustainability may be defined as an ability or capacity of something to sustain itself. In a nutshell, sustainability is anything that makes your community a better place to live from an economic, environmental and social aspect. Sustainability is a primary consideration in location decisions today. Many companies these days are committed to becoming sustainable organizations and those same companies want to locate in communities with a similar mindset. In addition, the young workforce of today wants to live and work in sustainable communities and work for companies that practice sustainability. McCormick County should assess its current sustainable activities and identify areas to develop and enhance its sustainability programs across the county, both for residents and businesses. Action Item: Focus on improvements that are most beneficial to recruitment of the targeted business opportunities A sustainable plan for McCormick County should focus on the following five-year goals: § § § § § § Development of additional biking, hiking and walking trails to support recreational tourism Historic preservation to support heritage tourism Becoming a Tree City USA since 46 percent of the county is national forest land Developing a county and/or town Farmer’s Market to support agritourism efforts Developing community gardens to support agritourism efforts Providing curbside recycling to residents and business and industry MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 47 Action Item: Create a Sustainability Committee A Sustainability Committee should be created comprised of community representatives who have an interest and passion in sustainability that can be focused on working on the implementation of the items above. STRATEGY: BRING THE IDEA OF A COUNTY WELLNESS OR RECREATIONAL CENTER TO FRUITION Action Item: Explore existing and other alternatives There are currently plans in McCormick County to convert an old school building into a community recreational center. The feasibility and economics of this plan should continue to be explored. In addition, other model recreational centers should be reviewed to determine the amenities offered, the cost of the facility and how it was funded and what is charged for membership. Although the example in Cullman, Alabama to the right is probably far beyond what will most likely be developed in McCormick County, it is included as an example of what a town of 15,000 population was able to accomplish. Cullman Wellness and Aquatic Center Cullman, Alabama, a city of 15,000 residents located approximately 40 minutes from both Birmingham and Huntsville, is home to a 110,000 square foot Wellness and Aquatic Center that opened in 2009. The Center includes an outdoor water park and pool, competition pools, a fitness center, an indoor rubberized walking track, a large basketball court, a spa, sauna and an indoor leisure pool. The City of Cullman used a $14.5 million bond issue to pay for the Wellness and Aquatic Center, which is located in Chester Freeman Park. The facility has more than 13,000 members. Day passes cost as low as $10 per day and memberships start at $40 a month. For more information, see: http://www.cullmanrecreation.org/facilities-parks/cullmanwellness-aquatics/ The possibility of the location of YMCA in McCormick County should also be reviewed. Action Item: Explore possible grant funding for the facility The possibility of funding the Wellness or Recreation Center with funding from the Tourism Infrastructure Development Grants, which specifically states it can be used to support new or expanding tourism or recreational facilities, as well as the Rural Infrastructure Grant program, should be explored. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 48 STRATEGY: ESTABLISH A LOCAL BOYS & GIRLS CLUB Action Item: Research how to organize and establish a Boys & Girls Club Boys & Girls Clubs of America, which has been operating for more than 100 years, has more than 4,100 Clubs today that serve nearly 4 million young people each year through Club membership and community outreach. Clubs provide programs each day during non-school hours focused on academic success, good character and citizenship and healthy lifestyles. 93 For more information on how to organize a Boys & Girls Club, please see the following: http://www.bgca.org/whoweare/Pages/Mission.aspx STRATEGY: CAPITALIZE AND EXPAND ARTS/CULTURAL ACTIVITIES AND EVENTS IN THE COMMUNITY Action Item: Increase support of MACK The McCormick Arts Council at the Keturah (MACK), which was established in 1985 offers music, dance, and art instruction classes throughout the year, and also provides art, culture and education to the region. The MACK was highlighted in the book, “The 100 Best Small Art Towns in America” by John Villani, as a significant asset to the community. 94 MACK is definitely a noteworthy asset in McCormick County and it should continue to be supported financially and otherwise by the county government, as well as the Town of McCormick and other cities within the country. Top Twelve Small-Town ArtPlaces for 2013 (listed alphabetically by state) Eureka Springs, Arkansas Crested Butte, Colorado Ketchum, Idaho Vineyard Haven, Massachusetts Boothbay Harbor, Maine Lanesboro, Minnesota Highlands, North Carolina Taos, New Mexico Marfa, Texas Stowe, Vermont Eastsound, Washington Saratoga, Wyoming Action Item: Explore creation of an Artist Relocation Program MACK has resident artists who typically instruct art classes, provide commission works, or have a studio located at the MACK. currently one resident artist that offers piano classes and another that offers drawing classes. 96 95 There is MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 49 Paducah, Kentucky Artist Relocation Program • In 2000, the Paducah Arts Alliance created the Artist Relocation program to recruit artists to the community for collaboration, education and cultural recreation.1 The program has become a national model for using the arts for economic development. Paducah fosters an environment where artists and the arts can flourish by seeking artists that have achieved some notoriety in the art world, and that are using a successful art business model. Selected artists receive: § § § Zoned for live/work spaces, which enables residents to have gallery/studio, restaurant/café, living, and other mixed uses Properties available for as little as $1 to qualifying proposals. Marketing and promotional materials for the Arts District http://www.paducahalliance.org/artist-relocationprogram/artist-incentives The idea of expanding this resident artist program to something like the Artist Relocation Program described to the left in Paducah, Kentucky should be explored. Action Item: Explore development of an amphitheater on the lake The former welcome center of the South Carolina Department of Parks, Recreation & Tourism that is located on Highway 378 across the Little River Bridge would be a great location for an outdoor waterfront amphitheater for music events as well as theater productions. Reach out to the Greeneville Symphony Orchestra and the South Carolina Philharmonic out of Columbia to determine if they would be willing to come to McCormick County and perform at the amphitheater during the summer season. Action Item: Create an Events Committee There seems to be a need for a committee that coordinates and publicizes events in the county so that residents, businesses and tourists know about what is going on in the community on a monthly basis. This should be set up under the new economic development organization. MCCORMICK COUNTY l ECONOMIC DEVELOPMENT STRATEGIC PLAN PAGE 50 Endnotes 1 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1985 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1985 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1985 4 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1985 5 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1374 6 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1383 7 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1382 8 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1382 9 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1382 10 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1382 11 http://subscriber.hoovers.com/H/industry360/overview.html?industryId=1374 12 http://subscriber.hoovers.com/H/industry360/overview.html?industryId=1374 13 http://www.bls.gov/iag/tgs/iag31-33.htm 14 http://subscriber.hoovers.com/H/industry360/description.html?industryId=1388 15 http://subscriber.hoovers.com/H/industry360/overview.html?industryId=1407 16 http://subscriber.hoovers.com/H/industry360/description.html?industryId=2026 17 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1822 18 http://outdoorindustry.org/pdf/OIA_OutdoorRecEconomyReport2012.pdf 19 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1388 20 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1388 21 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=1407 22 http://www.latimes.com/business/la-fi-american-apparel-made-in-usa-20140810-story.html#page=1 23 http://subscriber.hoovers.com/H/industry360/trendsAndOpportunities.html?industryId=2026 24 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