Sikorsky Attends HAI Heli-Expo As A Lockheed Martin Company

Q1 2016
Photo Credit: Yunjae Smith
Sikorsky Attends HAI Heli-Expo As A Lockheed Martin Company
IN THIS ISSUE:
•An Igor Sikorsky Legacy:
The Winged-S Rescue Award
• Sikorsky Launches Customer
Support Improvement Initiatives
•S-92® and S-76® Helicopter
FCOMs Released for Peer Review
•Era, First Operator in Revenue
Service with Gross Weight
Expansion S-92® Helicopter
•Sikorsky Unites with the
International Helicopter Safety
Team (IHST) for Helicopter Safety
•Boston MedFlight Advances
Technology Helicopter & Safety
Sikorsky Aircraft has a long history
“Lockheed Martin and Sikorsky already serve many of the same
with Helicopter Association International customers across multiple missions. The combination of Sikorsky and
as a proud supporter of Heli-Expo.
Lockheed Martin’s proven technology development capabilities brings
In its 15,000 sq. ft. booth, Sikorsky, a immediate and advanced future benefits for customers in many areas,”
Lockheed Martin company, showcased two said Schultz.
S-76D™ helicopters, Era’s Gross Weight
In the days following, Sikorsky celebrated customer successes with
Expansion S-92®, and launched customer Era’s Gross Weight Expansion S-92® helicopter, the first to enter revenue
support improvement initiatives.
service; Boston MedFlight’s technological helicopter advancements;
Sikorsky opened its presence at the and life-saving achievements by Bristow Helicopters and Los Angeles
world’s largest commercial helicopter County Fire Department.
trade show and exposition on March 1
Sikorsky also launched its customer support improvement initiatives
with a State of Sikorsky media briefing with four interactive display screens, featuring 25 e-panels in the booth’s
by President Dan Schultz and Dana Customer Support Zone.
Fiatarone, Vice President, Commercial
“With over 100 customer meetings, multiple recognition events, three
Systems and Services, with nearly 60 aircraft on display, and two-dozen Lockheed Martin senior executive
reporters in attendance. The Sikorsky leaders attending, this was an extremely successful Heli-Expo show,”
leaders highlighted the benefit that a said Nathalie Previte, Vice President, Sikorsky Sales and Marketing.
combined Sikorsky and Lockheed Martin “We continue to be industry frontrunners and provide customers with a
team brings to Sikorsky’s customers.
world-class experience to show our appreciation and commitment.”
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An Igor Sikorsky Legacy: The Winged-S Rescue Award
Igor Sikorsky’s greatest satisfaction came from knowing the use
of the helicopter would save lives. During his 60-year career in aviation,
he accomplished many aviation “firsts,” but none equaled his pride in the
use of the helicopter for air rescue operations.
At this year’s Heli-Expo, Sikorsky was honored to recognize men and
women who put themselves in harm’s way to save others. Those receiving
the Winged-S Rescue Award receive a
personalized certificate, patch and pin –
which remains as highly valued and
prestigious today as when it was
first issued. During Heli-Expo, the Los
Angeles County Fire Department and
Bristow Helicopters were honored with
Sikorsky Rescue Awards.
The Los Angeles County Fire Department
was recognized by Sikorsky leadership for the
A rescuer, lowered by a hoist from
rescue team’s bravery on Aug. 14, 2015, after
an S70A FIREHAWK helicopter,
a pick-up truck veered off a freeway, tumbled
located and recovered the injured
driver who had crawled up a
down an embankment and burst into flames
water drain to escape the flames.
in Simi Valley, a suburb close to Los Angeles.
[Photocredit: KTLA News]
In a dramatic rescue and firefighting mission, members of the Air
Operations Team, flying a Sikorsky S-70A FIREHAWK helicopter,
extinguished the substantial brush fire,
rescued the injured truck driver, and flew
the individual to a nearby hospital.
On March 2, Sikorsky President Dan
Schultz presented Bristow President and
CEO, Jonathan Baliff with 49 Winged-S
rescue pins and award for life-saving
achievements during a ceremony at HAI
Heli-Expo.
On Dec. 31, 2015, Bristow crews, with
support from engineers, technicians
On Dec. 31, 2015, Bristow transported
and operations personnel, utilized nine
nearly 800 workers, conducting 49 flights
over three days, to ensure the safety of
Sikorsky S-92® aircraft to airlift 400
offshore oil rig workers in the North Sea.
offshoreworkers safely from platforms
[Photo credit: Bristow Group]
in the Eldfisk and Valhall fields in extreme
weather conditions after a 360-foot long barge —
­ set loose by stormy
weather and high seas —
­ drifted toward the oil rig installations and
threatened their workers and operations.
Era Becomes First Operator to Enter Revenue Service with Gross Weight
Expansion S-92 Helicopter
Era Group Inc.’s first Sikorsky S-92® helicopter with GWE entered into revenue
service in the Gulf of Mexico in October 2015. The GWE increases the maximum
take-off weight from 26,500 to 27,700 pounds. Era recently accepted delivery
of its second S-92 helicopter with the GWE option, and now operates a fleet
of nine Sikorsky aircraft.
“Our customers are greatly benefitting from the extra payload offered by this
S-92 helicopter,” said Chris Bradshaw, President and Chief Executive Officer,
Era Group Inc. “The safety, reliability and performance of the S-92 helicopter
makes it an optimal platform for those we serve.”
S ikorsky recognized Era as the first operator to enter revenue service with GWE S-92
helicopter at HAI Heli-Expo. The ceremony took place in front of Era’s second GWE S-92
helicopter proudly on display in Louisville, KY.
A Message from Dana Fiatarone, Vice President, Commercial Systems & Services
This year’s Heli-Expo show provided a great
opportunity for me to meet many of you, our valued
customers. I want to extend my appreciation to
all those who took the time to meet with us and
offer ideas for how we can work closer together as
Sikorsky ushers in a new chapter for our commercial
business as a Lockheed Martin company. As we
emphasized during Heli-Expo, Sikorsky is proud
to be part of Lockheed Martin and grateful to be
preserving not only the Sikorsky name but also the long heritage behind it.
Earlier this year, Sikorsky established a new, enterprise organizational
structure to refocus and provide our commercial customers the targeted
customer support needed to prepare for the rebound of the oil and gas industry.
As the recently appointed Vice President of Sikorsky’s Commercial Systems and
Services, I am honored to lead this business in support of all our commercial
customers and our highly dedicated workforce.
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We are committed to delivering the aircraft, technological efficiencies and
sustainment to keep our customers productive and profitable. As part of the
new organizational structure, Bill Gostic now serves as Vice President, Global
Military Systems and Services, and continues to lead critical international
military aircraft and support efforts.
Nathalie Previte continues as Vice President, Sales & Marketing, and the
dedicated Sikorsky Sales and Customer Support teams will ensure you receive
the services and products that create value for your business.
As you may have read in the media, Lockheed Martin has publicly
reinforced its commitment to Sikorsky’s commercial business. The addition
of Sikorsky extends Lockheed Martin’s core business into the growing areas
of helicopter production and sustainment as it pursues its interest in
increasing commercial business as a growth opportunity. Combined,
Sikorsky and Lockheed Martin will bring new innovative capabilities to
commercial helicopters and all our customers. I look forward to growing our
relationship and to continued success together.
SIKORSKY COMMERCIAL LINKS / QUARTER ONE 2016
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Sikorsky Launches Customer Support Improvement Initiatives
“Sikorsky is focused on enhancing customer support and achieving
excellence in customer satisfaction,” said Joe Triompo, Vice President, Sikorsky
Customer Support. “We are committed to ensuring our customers’ aircraft are
available whenever and wherever they need to fly.”The initiatives include
the opening of a new Customer Care Center based in Trumbull, Connecticut,
and manned 24-hours-a-day by a focused, interdisciplinary team of experts
working urgent customer needs as well as longer term availability and
reliability improvements. 24/7 customer service is available at 1-800-WINGED-S.
Sikorsky has also opened its first-ever Forward Stocking Location (FSL)
in Stavanger, Norway. This facility supports one the largest S­-92 helicopter
operating regions in the world. We are developing plans to launch additional
FSLs in the future.
Sikorsky now has over 20 Customer Support Centers worldwide and is
continuing to expand its service capabilities to where customers operate.
Sikorsky most recently opened a Customer Support Center with UI
Helicopter Co., Ltd. in Korea. In 2016, helicopter maintenance company
Rotorcraft Support Inc. will begin servicing aircraft at Van Nuys Airport
in Southern California. Furthermore, Sikorsky and Skyline have signed
an agreement to launch a CSC in Ontario, Canada. Several Sikorskyauthorized Customer Support Centers were certified in 2015 including
the first-ever S-92® helicopter Customer Support Center at Sikorsky
Helitech in Australia. These centers enable quick access to Sikorsky’s
logistics and spare parts inventory for operators, and provide advanced
service capabilities.
24/7 customer service is available at 1-800-WINGED-S (International Dial: +1 (203) 386 3029)
Sikorsky Releases S-76 and S-92 Helicopters Flight Crew
Operating Manuals for Peer Review
Sikorsky has released its Flight Crew Operating Manuals (FCOM) for the
S-92® and S-76D™ helicopters for peer review. The manuals will help pilots
understand the intent of system operations created by Sikorsky and are part
of a larger effort led by HeliOffshore.
“Sikorsky, like every member of HeliOffshore, is committed to providing crews
with the tools, training and support they need to operate safely, on every flight,”
said Gretchen Haskins, Chief Executive Officer, HeliOffshore. “The Flight Crew
Operating Manuals delivered by Sikorsky are great examples of industry-wide,
tangible guidance that makes a difference to safety at the frontline.”
“Sikorsky’s Flight Crew Operating Manuals are aligned with our commitment
to providing safe and efficient aircraft for our customers,” said Dana Fiatarone,
Vice President, Sikorsky Commercial Systems and Services. “We have benefited
from and look forward to the continued cycle of learning and collaboration that
HeliOffshore provides. This environment will allow these important documents
to continue to evolve and provide value to our customers.”
T he S-92 and S-76D helicopter FCOMs provides standardized operation procedures
covering a wide range of topics from aircraft pre-flight to aircraft shutdown, utilizing
universal Crew Concepts and Crew Resource Management techniques which will
enhance operational safety and efficiency.
SIKORSKY COMMERCIAL LINKS / QUARTER ONE 2016
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FINAL BRIEFING
Sikorsky Unites with the International Helicopter
Safety Team (IHST) for Helicopter Safety
Boston MedFlight Advances
Technology and Safety
On March 2, Sikorsky President Dan Schultz
and Sergei Sikorsky presented Rick Kenin, General
Manager of Aviation Operations and members
of the Boston MedFlight crew with an award to
honor their commitment to safety and collaboration
in the industry.
Sikorsky unites with the International Helicopter Safety Team (IHST) for helicopter safety.
The International Helicopter Safety Team (IHST) was re-chartered during a signing ceremony
at the 2016 HAI Heli-Expo on March 2. More than a dozen leaders from helicopter manufacturers,
industry associations, and government officials within North America, Europe, South America and Asia
participated in the signing ceremony.
The IHST was formed in 2006 with the goal of reducing helicopter accidents by 80 percent over 10
years. While the IHST is moving closer to that goal, George Klug, Sikorsky VP and Chief Safety Officer,
Environmental, Health, and Safety, said it is important that the group’s work continue.
“Safety is, and always will be, Sikorsky’s highest priority,” said George Klug. “We are committed to
enhancing flight safety, sharing best practices and cooperating with independent safety initiatives
with customers, operators and industry partners to further improve safety. Collaborating with the IHST
is just one way work to improve safety in the helicopter industry.”
For more than six years, Boston MedFlight
has worked with industry leaders and regulators
to understand the complexities in Point-InSpace (PINs) GPS approach. Using the S-76C++
helicopter, they were able to find a solution that
enhances safety and improves the lives of those
in their community. It is an integral part of the
northeastern United States’ healthcare delivery
system, supporting the five major Boston area
hospitals and operating in one of the nation’s
busiest airspace, Boston’s Logan Airspace.
This publication contains forward-looking statements concerning future
business opportunities. Actual results may differ materially from those
projected as a result of certain risks and uncertainties, including but not
limited to changes in procurement priorities and practices or in the number
of aircraft to be built; challenges in the design, development, production and
support of advanced technologies; as well as other risks and uncertainties,
including but not limited to those detailed from time to time in Lockheed
Martin’s Securities and Exchange Commission filings.
Parting Shot
Irish Coast Guard and CHC Perform More than 1,000 SAR
Missions in 2015 with Sikorsky S-92 Helicopter Fleet
With the help of its fleet of five
Sikorsky S-92® helicopters, the Irish
Coast Guard conducted a recordbreaking number of missions in a
single year, with more than 1,000
search and rescue missions (SAR) in
2015. The milestone is an increase
of 12 percent on the previous year
and tops the 2014 record of 914
missions. This is first time since
1991 that the Irish Coast Guard, in
partnership with CHC Helicopter,
has achieved 1,000 missions in a
single year
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Sikorsky Commercial Links is a
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for our commercial customers,
to keep you informed of events,
products, and technologies,
program updates and support
services information. We created
Sikorsky Commercial Links for
you, and we welcome your input,
ideas, and stories to make this
Catherine
Callie
publication as enjoyable and useful
Sneed
Ferrari, APR
as possible. To offer comments
or receive Commercial Links via email, contact: Editor, Catherine
Sneed, Communications Specialist, Catherine.Sneed@sikorsky.com
or Managing Editor, Callie Ferrari, Communications Manager,
Callie.Ferrari@sikorsky.com
Sikorsky Commercial Links is copyrighted © 2016,
Sikorsky, A Lockheed Martin Company, all rights reserved.
T he Irish Coast Guard helicopters are each equipped with a High Definition
Forward Looking Infra-Red (FLIR) and thermal imaging camera technology,
Night Vision Goggle (NVG) technology including glass cockpit and twin hoists,
and feature an icing protection system. [Photo credit: CHC Helicopters]
SIKORSKY COMMERCIAL LINKS / QUARTER ONE 2016
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