Black is Back + How-To

12 Spring Cleaning Tools
Hands-On: Windows 8
MARCH/APRIL 2013 | connectedrogers.ca
Black
is Back
The next generation of BlackBerry
arrives with a revamped OS and
the bold new Z10 smartphone
Ditch the Dish!
5 reasons to get
Rogers digital TV
Spring Travel
How to stay connected
this March Break
+ How-To
tGet your voicemail texted to you
tTurn your phone into an Xbox remote
tSet up your Windows 8 email
tArm your Rogers Smart Home Monitoring
Contents
COVER
STORY
40
BlackBerry Hub
Black is
You’re watching a video,
browsing the web or playing a game and you notice
a blinking red light on top
of your phone – a new
message awaits. Pause
what you’re doing by swiping up from the bottom of
the screen and over to the
right to peek at BlackBerry
Hub. It’s your command
centre for all incoming
messages, be it email, text
(SMS), BlackBerry Messenger, social media updates,
voicemail – you name it.
The Hub lets you instantly
choose whether or not to
reply, or just let the screen
snap back in place and
seamlessly continue with
what you were doing.
BACK
Here’s why you should be excited about the
reimagined BlackBerry 10 operating system
and Z10 smartphone
TEXT Marc Saltzman
PHOTOGRAPHY Hamin Lee
Y
ou know the old adage: “Good things come to those who wait.”
If you’ve been waiting patiently for the latest BlackBerry release,
you’ll no doubt fall in love with BlackBerry 10. Without abandoning
what made BlackBerry such a universally sought device in the first
place – fast typing and messaging, the best battery around and security that
even banks and governments trust – BlackBerry upped the ante with features
every smartphone owner loves and relies upon: blazing speed, smooth multitasking, a killer web browser, smart cameras and apps galore. Here’s a look
at what makes the new BlackBerry so hot.
Speed Demon
When you get your
BlackBerry Z10 through
Rogers, you’ll be on
the Rogers LTE network – Canada’s fastest wireless internet.
From downloading and
streaming to video chatting and multi-tasking,
you won’t believe how
fast your Z10 operates
on Rogers LTE. For
more information, visit
rogers.com/LTE.
B L A C K B E R RY 1 0 S M A RT P H O N E AT A G LA N C E
LTE
connectivity
THAT MEANS:
Super-fast
downloads
and seamless
browsing
40
1.5
GHz
processor
THAT MEANS:
Smooth
and fast
multi-tasking
8
MP
camera
THAT MEANS:
Capturing
pro-level
photos and
video
4.2
-IN
1280 x 768 screen
THAT MEANS:
A gorgeous
HD display,
great for vids
and pics
GB
storage
connectedrogers.ca
40
44
48
Black is Back
52
55
63
68
70
Social Solutions
2
16
THAT MEANS:
Ample room
for media
and other
files
MARCH/APRIL 2013
BlackBerry 10 has arrived, and it’s awesome.
Read our primer for the details.
44
Ditch the Dish
41
REASON NO. 1
Say goodbye to weather worries
Snow, wind, hail – what, me worry?
Why a satellite dish can’t compare to
Rogers digital TV.
Why Digital TV is Better Than Satellite
Canadian winters are rough. Snow, freezing rain, hail
and the like can wreak havoc on everything from
your daily commute to your favourite leather shoes.
So why would your satellite dish be any different? It,
too, is susceptible to bad weather.
Regardless of what all the dish fanboys say, severe
weather can adversely affect the performance of a
satellite dish. Specifically, harsh weather can result
in an interrupted picture. And who wants that in
the middle of your favourite TV show, movie, award
show or sports match?
With Rogers digital TV, the signal is unaffected
by weather. You’ll get the strongest, clearest, uninterrupted picture possible, except in the case of
a complete power outage. But then watching TV
would be the least of your worries.
TEXT Jason Scott Alexander | ANIMATION Lollipop
LTE: Don’t Get Left in
the Dust
There was a time when digital TV was
piped into homes via ugly and fussy
satellite dishes. Often prone to weather
damage and sometimes needing updates
and maintenance, they may have given
us more channels, but, arguably, at an
annoying cost. Today, thankfully, you
can get digital TV delivery in a much
more sophisticated form, with much
more choice and advanced features.
Bottom line: there are some distinct downsides to satellite TV,
and so many upsides to digital
cable. Still need convincing?
Here are four reasons why we
think Rogers digital TV is
superior to satellite.
How to connect with Rogers via its many handy
and helpful social media sites.
March Break: Time to Travel
Taking a trip this spring? Here’s how to stay
connected the entire time.
FE ATU RES
The Rogers LTE network is no longer for
tech nerds only. It’s for everyone.
44
REASON NO. 2
Freedom to roam
Watch TV wherever you want with Rogers Whole Home PVR
Most households today have more than one TV;
upstairs, downstairs, in the kitchen and bedrooms –
we’re watching in every room of the house. With
many satellite dishes, you are limited to where you can
enjoy digital TV, let alone the fact that you can only
do just that – watch – without being able to pause,
rewind, start or stop programming wherever you wish,
as you can with Rogers Whole Home HDPVR.
Take the Follow Me TV feature, for instance: You can
begin watching a recorded show in your downstairs
living room, pause it, and then resume viewing in the
kitchen as you prepare supper – all without missing
a second. What’s more, up to four TVs can access
connectedrogers.ca
MARCH/APRIL 2013
48
DUST
A fun look back on how we survived before the
internet – and how much better life is now.
Hands-On: Windows 8
The LTE network is the next generation of wireless internet.
Get on it or get left behind. Not sure it’s for you? Here’s why
everyone is getting onto LTE, and why you should, too
Tips on how to take advantage of some of
Windows 8’s top features.
TEXT Jim Collins | ANIMATION Dynamic Mind
T
here are two types of people: fast adopters and those of us happy to wait a bit
longer before buying into whatever’s
new. But there comes a point when the slow
adopters realize: Wait a second, this is happening and I need to get this. Now. Today.
The Rogers LTE network is just such a thing.
Launched last year, it’s Canada’s fastest wireless internet*– so fast that it’s changing the
Travel: Sri Lanka
connectedrogers.ca
45
LTE: Don’t get
left in the
Internet Then & Now
What to do on this beautiful South Asian island,
and how to stay connected while you’re there.
the same recorded program at once. Or perhaps it’s
family movie night, but your daughter doesn’t want
to miss the Justin Bieber special airing at the same
time. Everyone can enjoy the flick together on the big
screen while recording the Biebs for later viewing.
In all, up to two NextBox™ HDPVRs and six NextBox HD terminals may be connected, allowing for a
highly flexible network of access, play and management over your recordings from as many as eight
TVs throughout the home. With capability to record
up to four HD shows simultaneously, plus pause,
rewind and play live TV from any set in the house,
you’re all set.
way we play, work and communicate on our
smartphones, tablets and mobile internet
devices. No longer niche or just for tech geeks,
LTE has proven itself an essential part of many
Canadians’ lives.
Still need convincing? Here are five reasons
LTE is no longer a luxury, but a necessity. The
next generation of wireless is already here.
Time to join in.
*Based on tests comparing download speeds on the Rogers LTE network vs. Bell and Telus’ LTE networks within Rogers LTE coverage area. LTE device, LTE SIM and plan required.
Actual experienced speeds may vary based on device, topography and environmental conditions, network congestion and other factors. Rogers LTE network available in select
Canadian cities. Visit rogers.com/LTE for coverage.
48
connectedrogers.ca
MARCH/APRIL 2013
49
first up
14
UPGRADE
Clean
22 Smartt Clean
Bluelounge Sanctuary
charging station
US$130 | bluelounge.com
This sleek charging station hides cables
for a clutter-free appearance. It’s compatible with thousands of devices.
In need of a spring cleanup?
up? Here are 12 high-tech
sy – and fun
tools to make the job easy
TEXT Jaclyn Law
NeatReceipts
US$200 | neat.com
Digitize documents and business cards
with this scanning system, and access
the info on your smartphone.
CableKeeps
US$16 | nicebydesign.com
Keep cords tangle-free by wrapping
these around Apple power adaptors and
docking cables.
iRobot Looj 330 GutterCleaning Robot
US$300 | irobot.com
Place this machine in your eavestrough
and watch it power through dirt, leaves
and other clogging debris.
Organized Home
Free | organizedhome.com
This site features tips for decluttering,
home organization and meal planning.
Dymo LetraTag Plus
LT-100T label maker
$45 | dymo.com
Organize files, boxes and more with
legible labels.
RabbitAir MinusA2 Ultra
Quiet Air Purifier
$659 | homedepot.ca
Clear the air with HEPA technology and
a six-stage filtration system.
Verilux CleanWave Portable
Sanitizing Wand
US$60 | verilux.com
Wipe out germs with the power of UV-C
light. This wand kills up to 99.9% of
germs, allergens and bacteria. It’s
great for phones and electronics, since
there are no liquids or sprays.
iRobot Roomba 650
Vacuum-Cleaning Robot
$500 | canadiantire.ca
Roomba navigates around furniture and
adjusts to different floor types.
Get Organized! app
iOS | peterwalshdesign.com
Overhaul your home with the help of
clutter expert Peter Walsh.
Fellowes Powershred 79Ci
Cross-Cut Shredder
$290 | staples.ca
Devouring up to 14 sheets at once, this
shredder even chews staples, paper
clips, plastic cards and CDs.
Chore Checklist app
AN, WP 7 | dotnetideas.com
This app features customizable lists for
cleaning routines.
22
connectedrogers.ca
MARCH/APRIL 2013
23
T hron e
26
wars
here’s no room for civility in
Game of Thrones. When a reviled
or beloved character dies, the
beheadings and eviscerations are
unrelenting. Never has a show intertwined
enemies and allies so tightly. As the War of
the Five Kings wages on, the body count
26
MARCH/APRIL 2013
Digit al T V
76
72
Order through the Quick Start Self-Service Menu:
1
Press Guide until the Quick Start Menu appears, and
then scroll to Get More TV and press OK. The Order
Services screen will appear.
2
Scroll to the package or channel you wish to order, then
press OK.
3
Press [A] to order the channel. Pricing and other details
will appear. Press [A] again to purchase.
4
After reading the Terms & Conditions, press [A] again.
Enter your PIN code (default PIN: 0000).
2
Press and hold SETUP until
the TV button blinks twice,
then release it.
3
Press 9 9 1 (the TV button
will blink twice).
4
With the remote pointed
at the TV, press Power.
5
6
5
An Order Status screen will appear. Once complete, it
can take up to 48 hours to access the channel.
connectedrogers.ca
Repeatedly press and
release Channel + until
your TV turns off. Now
the remote will cycle
through all possible codes
until a match is found.
You may need to press
Channel + several times
to find a match.
Once the TV turns off,
press SETUP once to
lock the code. Then press
POWER to turn on your
TV and to confirm the code
was correct and is locked.
To create a Purchase Control PIN:
1 Press Guide until the Quick Start
Menu appears.
2
Scroll to General Settings and
then press OK.
3
Scroll to Purchasing and press
OK, then scroll to Locking Status
and press OK.
4
Scroll to On, press OK and then
enter your existing PIN
(default: 0000).
5
Q: DO I NEED A SPECIAL TV TO
WATCH HIGH-DEFINITION (HD)
CHANNELS AND PROGRAMS?
You need an HDTV, which contains the technology
needed to display HD-level visuals, and to properly
connect to an HD digital set-top box.
NOTE: Just because you’re watching an HD channel doesn’t mean every program is broadcast in
HD. When HD isn’t available, the broadcaster will
air standard-definition programming.
Q: I WANT TO REACH THE
PROGRAM GUIDE WHEN
I PRESS “GUIDE,” NOT THE
QUICK START MENU. HOW DO
I MAKE THIS HAPPEN?
1
Press Guide until the Quick Start Menu
appears.
2
Scroll to Self-Service and press OK.
3
From the Self-Service menu, scroll to Change
Guide Order and press OK.
4
Select TV Listings and save.
Press [A] to finish and exit.
To create a Parental Control PIN:
Follow the steps outlined above, but
choose Parental Control instead of
Purchasing.
Canadians are using their mobile
devices in new and surprising ways.
My Stuff: Adam Korson
Star of new sitcom Seed reveals the
tech he can’t live without.
16
22
Tablets by the Numbers
How do you get the most from your
tablet? Our report tells all.
Spring Cleaning
Tools to help you tidy up this season.
entertainment
26
TV
Game of Thrones returns with its third
season; plus new viewing from HBO
and Vice.
74 10-Second Tips
Digital TV FAQs
76
Smartphone Tricks
78
Tablet Tips
80
Fast, easy tricks for Rogers services.
Digital TV
Quickly and easily order new channels via the Quick Start
Menu. Note: the channel must appear in green, or it must
offer an on-screen option to order it. (If neither option is
available, call 1-888-ROGERS1 to order.)
Turn on your TV, then
press TV. It will blink once.
No
77
connectedrogers.ca
connectedrogers.ca
No
76
Q : HOW DO I ORDER CHANNELS
THROUGH MY ROGERS REMOTE
CONTROL?
1
Q: WHENEVER I TRY TO
ORDER A CHANNEL
OR SET PARENTAL
CONTROLS, I’M ASKED
TO ENTER MY PIN
CODE. WHAT IS THIS?
To order a channel, Pay Per View, set
parental controls and perform other
functions, you are required to enter
a PIN. By default, your PIN is 0000.
You can easily reset a customized
PIN that only you know, to prevent
your kids from ordering anything
or viewing content you don’t want
them to see.
Technology Trends
how-to
HOW-TO
HOW-TO
Digital TV
He
Here’s
how to program your
Ro
Rogers remote:
A cool new service lets you protect
your precious smartphone.
Get your NHL fix and U.K. football
frenzy; plus three game reviews.
D i g i t a l TV
Q : HOW DO I
P
PROGR A M MY
R
REMOTE ?
Rogers Phone Finder
36 Sports & Games
27
Digital TV FAQs
You have questions, we have answers. Here’s everything you need to know
to master your digital TV experience
Digitize your to-do list.
Les Miserables’ Hugh Jackman
interview; the best new movies on
Rogers On Demand.
inches toward the highest of any HBO
series. Based on the books by fantasy
author George R. R. Martin, the big-budget
series follows the sword-wielding noble
families of the fictional continent of
Westeros and their attempts to claim
the Iron Throne of the Seven Kingdoms.
connectedrogers.ca
Productivity apps
32 Movies
TEXT Eric Veillette
Unsheathe your broadswords, because
the universally acclaimed Game of Thrones
is back for a third season
T
Toys you control with your device.
gear
DEPA RTM ENT S
Gear
9
10
11
12
14
Robo Remote
Get more from your Rogers digital TV
with these handy tips.
Helpful tips from Android to iOS.
Tricks for your Apple iPad, Samsung
Galaxy Tab or BlackBerry PlayBook.
MARCH/APRIL 2013
3
connectedrogers.ca
MARCH/APRIL 2013
EDITOR-IN-CHIEF
Derek Malcolm
from the editor
MANAGING EDITOR
Kim Shiffman
ENTERTAINMENT EDITOR
Kendon Polak
Back to the Future
CONTRIBUTING EDITOR
Jay Somerset
ART DIRECTOR
Ally Tripkovic (on leave)
Amy Ward (acting)
Have you ever been schooled by a 10-year-old? It happened to me recently, while
visiting in-laws, when my nephew not only corrected something I said, but knew
exactly how to prove he was right: he went online. Bruised but not broken, I accepted
the blow – but it got me thinking. To him, the internet is just part of life; he doesn’t
know what it was like to live during the olden days of the 1990s. With this in mind, we
decided to investigate how the Web has changed our everyday lives in radical ways.
You can read about it here.
Of course, my nephew isn’t the only one who can’t imagine life offline. We’re all like
this now, to some degree. Take the smartphone in your pocket – it’s now your lifeline
to work, family and friends, media and virtually everything else. It’s more like a minicomputer with voice and texting capabilities. Fact is, I can’t imagine being without
mine for even a minute – although I happily put it down in order to try out the
BlackBerry Z10, this issue’s cover darling. Slick, fast and reimagined, the new BlackBerry
operating system and Z10 device is proving itself a worthy rival to Android, iOS and
Windows 8.
This issue is as much about looking back as it is forward. From ultra-modern devices
to the Game of Thrones’s upcoming Season 3, there’s a lot to look forward to this
spring. Whether you’re planning a family trip during March Break, or you just want
some insightful tips on everything from smartphones to tablets, TV and movies to
home security and automation, we’re here for you. Connected Rogers and connectedrogers.ca are your No. 1 resources for getting the most out of your Rogers products
and services. So, please, check us out online and let us help you do just that.
Here’s to a prosperous and fun spring. Enjoy the issue.
DESIGNER
Greg Hall
CONTRIBUTORS
Jason Scott Alexander, Matt Barnes,
Dave Chau, Wolfgang Dios, Dynamic Minds,
Peter & Maria Hoey, Barrett Hooper,
Jaclyn Law, Hamin Lee, Lollipop,
Dave McSporran/Bottled Media,
Andrew Moore-Crispin, Chris Powell,
Marc Saltzman, Chad Sapieha,
Bonnie Staring, Amy Valm, Eric Veillette
PUBLISHER, CONNECTED ROGERS
VP, CONTENT SOLUTIONS, ROGERS MEDIA INC.
Jacqueline Loch
SENIOR DIRECTOR, CONTENT SOLUTIONS
Clodagh Wilson
CONTENT DIRECTOR, CONTENT SOLUTIONS
Jaimie Hubbard
MANAGER, CLIENT SERVICES
Janine Cole
Judy Corvetti (on leave)
PROGRAM MANAGER
Michael Thomas
WEB CONTENT MANAGER
Rachel Singer
Derek Malcolm
EDITOR-IN-CHIEF
editor@connectedrogers.ca | @connectedrogers
DEREK’S PHOTOGRAPH: LINDSEY DRENNAN
4
connectedrogers.ca
EXECUTIVE VICE-PRESIDENT, MARKETING,
ROGERS COMMUNICATIONS
John Boynton
contributors
BUSINESS SPONSORS
Lauren Harvey,
Victor Pokan, Shirley Sze
EXECUTIVE DIRECTOR,
PRODUCTION OPERATIONS
Sean McClusky
PRODUCTION DIRECTOR
Irene Solom
SENIOR PRODUCTION MANAGER
Samantha Roininen
BUSINESS MANAGER
Elzbieta Jurecka
RESEARCH MANAGER
Aditi Quadras
PRESIDENT, ROGERS MEDIA INC.
Keith Pelley
PRESIDENT, ROGERS PUBLISHING LTD.
Kenneth Whyte
VICE-PRESIDENTS
Immee Chee Wah, Patrick Renard
PRESIDENT, COMMUNICATIONS
ROGERS COMMUNICATIONS INC.
Rob Bruce
NEED HELP?
Peter and Maria Hoey
ILLUSTRATORS
Maria and Peter Hoey are the visual masterminds behind our “Internet Then & Now” feature, on p63. In
addition to illustration, the sister-and-brother act – she lives in Brooklyn, he’s in Northern California – also
draw and publish their own comics and flipbooks, including a new one called Singles. “It’s a 12-page comic
packaged like 45 rpm singles,” explains Peter. Working together since 1997, the siblings say they both love
and loathe internet culture. “Shopping is definitely much easier online,” admits Peter. But when it comes to
music, “listening to vinyl records is something the web just can’t replicate.”
Turn to our Essential Info
section, beginning on p81,
for fast, easy answers
on everything from how
to read your bill to how to
access your account, find
services and more.
essential info
Wireless Phone
Essentials
How to take control of your Rogers wireless services
Long distance explained
Extreme Text Messaging
Calls made and received on the Rogers wireless
network are defined as either “local” or “long
distance” based on the local calling area. Long
distance calls also incur airtime charges.
With Extreme Text Messaging, free
to all Rogers wireless customers,
you can:
s Copy, forward and auto-reply
to text messages.
s Block unwanted texts or send group
messages.
s Add a signature to your texts and more.
RECEIVING CALLS
Your Incoming Local Calling Area (ILCA) is
based on the geographical location associated
with your wireless number (e.g., 416 = Toronto).
s Calls within your ILCA = local
s Calls outside your ILCA = long distance
MAKING CALLS
Your Outgoing Local Calling Area (OLCA)
is determined by your geographical location at the
moment you make a call.
s Dial local number to your physical
location = local
s Dial number not local to your physical
location = long distance
rogers.com/longdistance or text LD to 2255
HOW TO GET STARTED
1 Launch the Rogers My Account app on your
smartphone and select Services.
2 Select Extreme Text Messaging and turn on
the desired services, such as Forward or
Auto Reply.
rogers.com/extremetextmessaging
Easy
account
access
Rogers offers two
ways to manage
your account: from
a computer or from
your smartphone.
ONLINE:
MY ROGERS
Visit rogers.com
and set up a free
My Rogers account
by clicking
Register Now.
Roaming explained
Once you leave Canada*, you’re roaming off the
Rogers network and using your phone through
the network of one of our roaming partners.
Roaming rates differ for talking, texting and
internet, depending on the country you’re in. Text
TRAVEL to 7626 (free of charge) for more info on
our affordable and easy-to-use roaming options,
or visit rogers.com/roaming.
Once you’ve booked your trip, text ALERT to
4766 (free of charge) to sign up for a handy travel
reminder text alert. Before your departure, you’ll
receive a text reminding you to add a roaming
offer. Options for affordable talk, text and internet
are also available.
* Exceptions are N.W.T. and Dryden, Ont., where domestic roaming rates
are applicable.
ON YOUR
SMARTPHONE:
MY ACCOUNT APP
1 Download the
free My Account
app from your
device’s app store.
2 Launch the app,
and it will access
your secure info
automatically to get
you set up.
NOTE: My Account does
not authenticate if
connected via Wi-Fi. Data
charges for downloading
the app apply.
MARCH/APRIL 2013
81
Connected Rogers is published six times per year
by Rogers Publishing Ltd., a division of Rogers Media Inc.,
One Mount Pleasant Road, Toronto, ON, M4Y 2Y5.
Contents may not be reprinted without written permission.
All brand names and logos are trademarks of their respective
owners. TMRogers and design and associated brands and logos are
trademarks of Rogers Communications Inc. or an affiliate, used
under license. All rights reserved. ©2013 Rogers Publishing Ltd.
connectedrogers.ca
Offers and pricing are accurate at time of publishing
of the relevant issue of Connected Rogers.
Please visit rogers.com for current details.
Dave McSporran
Lollipop
DIGITAL ANIMATOR
The animation of the new BlackBerry Z10 on this
issue’s cover is the craftwork of Dave McSporran,
a Burlington, Ont.-based digital animator whose
previous clients include BMO and web series
ThisIsMeTV.com. Working alongside photographer
Hamin Lee, McSporran’s job was to make those
smartphones dance. So, how does one get into the
digital animation industry? “I got a handy cam in
Grade 9, and the following year, my dad gave me
$4,000 to buy some gear,” says McSporran, now
27. “Then he told me I needed to pay him back!”
DIGITAL ANIMATORS
Get a bunch of talented, clever new-media types
together and you’ve got the creative atmosphere of
Toronto design agency Lollipop. After seeing their
handiwork – what they call “candy” – for clients
such as Ford and AT&T, we asked them to animate
our “Ditch The Dish” feature (p44), in which a
figure rips a satellite dish off a house and tosses it
into a nearby garbage can. It’s all in a days work
for the folks at Lollipop, who, continuing with the
candy metaphor, believe that building great brands
takes crafting great stories in a “sticky experience.”
MARCH/APRIL 2013
5
Online
10 Essential
Travel Apps
Our App Addict, Natasha
Baker, rounds up the essential
apps you need to research, book
and enjoy your travels this
spring. Here at Connected
Rogers, we’re addicted to apps,
so visit connectedrogers.ca
often and follow us on Twitter for
your weekly app fix.
Bookmark us!
New stories are
posted daily at
connectedrogers.ca
The Scoop on
What to Watch
Connected Rogers Videos
Tech experts and editors of Connected Rogers show you
how to do everything from customizing your smartphone
and using Rogers One Number to controlling your PVR.
For more info, visit connectedrogers.ca
So many channels, what to
choose? Check out
connectedrogers.ca/watch
for daily updates of news, reviews
and interviews on the hottest
upcoming series, movies and On
Demand programming, written by
some of the best entertainment
writers in the country.
Follow Us On Twitter: @connectedrogers and Editor-in-Chief
@derekmalcolm for links to our latest posts and live tweeting from
device launches, tech-related events and more.
6
connectedrogers.ca
Rogers has
you covered
Here’s a snapshot of the wide range of Rogers services that are available to help keep you connected*
Wireless
Internet Access
Tablets, mobile hotspot, internet sticks
and Rocket™ hub
Available only
in Ontario,
New Brunswick,
Newfoundland
and Labrador
Rogers Hi-Speed Internet
Home Phone
Rogers Home Phone
Television
Smart Home
Monitoring
Cable/Digital TV
(Including PVRs, Rogers On Demand Ch. 100 and HD)
Rocket™ hub
Rogers Anyplace TV
Wherever you have internet access in Canada.
rogersanyplacetv.com
Visit rogers.com for availability in your neighbourhood
*Full coverage may vary in some provinces and territories.
MARCH/APRIL 2013
7
First Up
/&84t7*&84t45"54t5&$)t&/5&35"*/.&/5
Robo Remote
Control these robots with your wireless device
SPHERO
AR.DRONE 2.0
SPYKEE
$130 | gosphero
gosphero.com
com
Sphero is a robotic ball that you
control by tilting, touching or
swinging your smartphone or
tablet. You can use it to play
tabletop or multiplayer games,
as a controller for on-screen
gaming, or just twirl it around.
Cute, round and robotic. What
could be better?
$330 | ardrone2.parrot.com
With a touch of your tablet or
smartphone, you’re in control of
this lightweight, four-propeller
helicopter. An attached HD
camera records your journey.
US$28 | spykeeworld.com
Shoots video and takes photos
via your smartphone or tablet
and a Wi-Fi connection. This bot
senses movement and can be
programmed to snap and then
email you a photo when it
senses movement. Aimed largely
at kids who want their siblings
out of their room. –Amy Valm
9
MARCH/APRIL 2013
First Up
To Do:
Get Organized
Spring has sprung, and that means managing new projects. From
gardening and yard sales to your kids’ soccer schedules, staying
organized means staying sane. Here are three to-do apps worth
downloading. Do it now and check it off your list.
ANY.DO TO-DO LIST | AN, iOS ; free
Keep track of everything you need to get done –
today, tomorrow, this week and this month – with this
sophisticated app. If you want your to-do lists to sync with your
cloud-based apps and include widgets and features such as voice
recognition, this app is for you.
Best for: multi-faceted, widget-loving, cloud-using types
WORKFLOWY | iOS; free
You’re one of those “creative” types who’s got a zillion
projects on the go. Your to-do lists typically take up
notebooks and include lots of tangental notes. Workflowy lets you
keep tabs on all your projects with collapsible sections that you
can open and close for easy viewing. When you finally complete a
project, your notes are saved for permanent retrieval, so you can
revisit them at any time.
Best for: multi-taskers in need of a digital notepad
TODOIST | AN, iOS, WP; free
You like getting things done. No cloud sync, no special
widgets or bells or whistles. Just clean and simple. That’s
what this app is all about. Break down a project into an infinite
number of subtasks and use basic colour coding to distinguish
between projects. That’s it.
Best for: those that believe “organized” equals “simple”
10
connectedrogers.ca
Is 3D a fad?
When Avatar hit theatres in 2009, 3D
was big news. Now, 3D technology
is everywhere, from games to TVs.
But is it here to stay? We asked John
Jerit, CEO of American Paper Optics,
a company that’s been making 3D
glasses for 22 years.
IS 3D HERE TO STAY?
Definitely. We’ve had two 3D
crazes before, in the ’50s and ’80s,
but nothing compares to what’s
happening now. And yet, as popular
as it is, it’s also no longer novel.
When Avatar was in theatres, more
than 75 percent of viewers paid to
see it in 3D. Now, a 3D film is lucky
to get 50 percent buy-in.
BUT YOU BELIEVE 3D ISN’T
GOING AWAY?
That’s right. Hollywood has
invested too much money to move
away from it now.
WHAT ABOUT THE HOMEVIEWING 3D EXPERIENCE –
IS IT JUST A GIMMICK?
Not at all. The quality is as good
as what you’d see in a cinema.
The technology is there, and so the
quality depends on what you’re
watching. Sports are particularly
good in 3D, as are games and, of
course, movies.
Rogers Phone Finder
Prized Possession
Protect your device with this easy to use tool
D
iamond rings aside,
your phone is likely
the most expensive
item you carry around with you.
But unlike jewelry, your phone
contains priceless information
– contacts, photos, videos, files
and other personal data – some
of which can’t be replicated if
your phone is lost or stolen.
But wait, there’s help: protect
yourself with Rogers Phone
Finder and the newly launched
Anti-Theft services. It’s free
to sign up, and it just might
save you in a moment of need.
Here’s how Rogers Phone Finder
works – and how to get it.
SITUATION: YOU’VE LOST
YOUR PHONE. WHERE?
IF ONLY YOU KNEW...
The first step is to get online and
log into the Rogers Phone Finder
website (rogersphonefinder.
com). Using GPS and satellite
technology, the service locates
your phone’s approximate location. Likewise, you can also track
any of your family members’
phones, so long as they’re also
registered with the service and
they’ve granted you permission
to track their device.
SITUATION: YOU’VE LOST
YOUR PHONE AT A NOISY
PARTY OR BAR
If you include Anti-Theft coverage in your Rogers Phone Finder
service, you can log into your
account on any web browser
and click “alarm” to make your
phone emit a loud, constant
noise, revealing its whereabouts.
SITUATION: YOUR PHONE
IS STOLEN
If you subscribe to the AntiTheft package, you can click
“lock” in the Rogers Phone
Finder web app to block your
information from potential evildoers. If you’re sure you’ll never
recover your phone, select
“wipe” to clear all data from
the handset.
SITUATION: YOU FEAR
YOUR PHONE MAY BE
UNDER A VIRAL ATTACK
Anti-Theft Premium solves the
problem of viruses and malware
in the form of a local app that
sits on your phone. Just open
the app to scan and clean your
device. Catch future problems
by scheduling automated scans.
–Chad Sapieha
MARCH/APRIL 2013 11
First Up
TO P T E C H N O L O G Y T R E N D S
How do Canadians use technology today? Rogers sought to find the answer
to this question with its annual Innovation Report. The survey tracks our tech
habits and predictions for the future. The conclusions? Technology has
become an essential part of everyday life for Canadians from coast to coast.
And the future? Life is about to get very, very interesting.
55% of you check your mobile before
brushing your teeth in the morning.
7:00
15:00
83% of you
have used your
smartphone in
the bathroom.
AIR VIDEO
GANG
NAM
STYLE!
18:00
12
connectedrogers.ca
52% of you watch
TV and movies over
the internet.
43% of you caught
“Gangnam Style”
on YouTube.
10% of you
fell in love
with voiceapp Siri.
51% of you sleep with your smartphone in bed or on the nighstand.
That’s 12% more of you than 2011.
11:00
65% say you’d feel naked without your
smartphone and mobile internet access.
21:30
10% of you downloaded a racy
novel to a mobile device.
2079
8:30
EROTICA
80% believe by 2013
more people will connect
to the web on mobile
devices than desktop
computers.
67% believe that in next
two years most of us will
use mobile devices to
pay for purchases.
43% are expecting to save
at least two hours a day
by 2017 using faster home
and mobile internet.
44% believe that within the
next five years babies will
be using technology before
they can walk or talk.
COUPON
FULL REPORT AVAILABLE AT SLIDESHARE.NET/ROGERS
ROGERS INNOVATION REPORT
MARCH/APRIL 2013
13
First Up
MY STUFF
The Seeds
of
Stardom
TEXT Kim Shiffman
PHOTOGRAPHY Matt Barnes
Though he’s appeared
on Degrassi and 2 Broke
Girls, you’ll be forgiven
if you haven’t heard of
Adam Korson – yet. You’ll
get to know the Torontoborn, L.A.-based actor
now that he’s starring in
Seed, the new Modern
Family–esque comedy,
airing on City, Mondays
at 8:30 p.m. Korson plays
Harry, a carefree bachelor
whose life takes an
interesting turn when he
finds out he’s got a couple
of kids – the product of
past sperm donations.
A self-described “nerd,”
Korson visited his
hometown recently to tell
us about the tech gear he
can’t live without.
14
connectedrogers.ca
1
4
7
iPHONE 4
MACBOOK
PRO
BOSE QUIETCOMFORT
15 ACOUSTIC NOISECANCELLING
HEADPHONES
“I’m waiting for the
iPhone 6,” says Korson. “I’m a
nerd. I literally go on the computer and read rumours about
when new Apple products might
come out.”
When he’s not surfing the web,
Korson uses his MacBook mostly
for video and photo editing, and
swears by the Final Cut Pro and
Lightroom software.
2
5
iPAD
APPS
Korson uses his tablet largely to read
scripts. “When Seed
scripts were sent to me, I’d read
them on my iPad – it’s way easier
to travel that way,” he says. He’s
also watching Season 2 of Downton Abbey on his iPad, which
he downloaded onto his tablet
through iTunes.
Korson loves his apps. “I use
Maps all the time,” he says. “I
know it’s not Google Maps anymore, but I have no problem with
it.” He also recently discovered
Twitter (@KorsonAdam). Another
recent obsession: Minecraft,
which a kid on the set of Seed
showed him. “I didn’t get it
at first, but I’m obsessed with
it now. I should show you the
town I built.”
3
CANON EOS
5D DSLR
“I’ve really gottenn
into photography
over the last two to
three years,” says Korson, who
proudly showed off his Canon
EOS 5D during the Connected
Rogers photo shoot. “It’s my joy.”
One of his favourite pics ever
is one he snapped of the ocean
crashing into the shore in Big Sur,
California (see above).
6
NINTENDO
NES
The actor is
proud to own
an original Nintendo NES
he’s had since the ’80s.
“I haven’t even brought it to
L.A., because I’m scared to
move it,” says Korson. Instead,
Korson spends his downtime
playing God of War on his more
modern PlayStation 3.
“They’re awesome for flying,”
says Korson. “You can’t hear
the flight attendant making her
loud announcements; you can’t
hear crying babies; you can’t hear
plane noise. I watch movies and
the sound quality is phenomenal.”
8
GEORGE
FOREMAN
GRILL
Korson loves to
cook. Although he claims he’s
a traditionalist in the kitchen,
he loves his George Foreman
Grill. “I’ll get beef for stew,
but instead of making a stew, I
put it on the Foreman, sprinkle
some kosher salt on top, and
that’s it.” (He swears it tastes
better than it sounds.)
9
TOYOTA PRIUS
S
WITH ENTUNE
Korson’s car features Entune,
E t
an
integrated multimedia system
that works with his iPhone and
music service Pandora to provide
tunes and other information he
needs while driving.
MARCH/APRIL 2013
15
Gear
WIRELESS INTERNET
TABLETS
by
the
NUMBERS
You love your tablet, and why not? It’s portable,
powerful and always connected – as long as you
have a wireless internet plan
Text CHRIS POWELL
16
connectedrogers.ca
It’s hard to believe that Steve Jobs
once said in an interview that
tablets, as a new product, would fail.
He changed his mind, obviously, and
look what’s happened since. Today,
about one in 10 Canadians owns a tablet – an iPad, a Samsung Galaxy Tab,
a BlackBerry PlayBook or otherwise –
and that number is on a serious
upswing. As tablets get more useful,
the number of tablets on the market
keeps growing rapidly.
Tablets are portable and powerful
– simply put, they’re awesome. However, that awesomeness plummets
significantly if you’re relying on Wi-Fi
alone to get your tablet online.
We’re using our tablets for everything these days, from on-the-go
gaming and TV viewing to web
surfing and shopping. But all this
requires a wireless internet plan
– one that’s super-fast, affordable,
reliable and secure.
Connecting your tablet to the
Rogers LTE network means you
can more fully enjoy your device,
wherever you are. (See p48 for more
about LTE.)
Still on the fence about getting a
wireless internet plan for your tablet? Consider what’s on the following pages.
MARCH/APRIL 2013
17
Gear
WIRELESS INTERNET
ABOUT 1/3 OF TABLET USE
OCCURS OUTSIDE THE HOME
Approximately 33% of all time spent with tablets happens outside
the home, whether at work/school (15%), in the car/commuting
(14%) or while out shopping (4%).
4%
SHOPPING
14%
%
15
CAR/COMMUTING
67
%
WORK/SCHOOL
HOME USE
Tablets offer a whole whack of ways to
enhance those out-of-home occasions,
from maps, apps and TV streaming to
comparison-shopping tools. But many
of these tools rely on internet connectivity, and there’s no guarantee you’ll
be able to establish a Wi-Fi connection
18
connectedrogers.ca
wherever you are, especially if you’re on
the move.
You don’t use a pay phone for calls
while you’re out, so why be limited to
Wi-Fi hotspots to get online? Don’t let
your chance at a great shortcut or killer
deal be compromised by spotty internet.
TO TETHER
OR NOT TO
TETHER?
“Why do I
need a wireless internet
plan when I
can tether my
tablet directly
to my own
smartphone?”
ANSWER: Sure,
you could tether,
but that’s far
from a perfect
solution. It not
only compromises
your phone’s
battery life, but
tethered devices
must also remain
in close proximity
to ensure a proper
connection (byebye, freedom).
What’s more,
using a single
connection for
multiple devices
can adversely
affect download
speeds.
52% OF TABLET OWNERS USE
THEIR DEVICE FOR GAMING
Fortune magazine has called tablets
“the future of gaming,” while U.S.
app analytics firm Flurry found that the
majority of tablet time (67%) is
spent playing games, considerably more
than social networking (10%)
and other entertainment (9%).
The vast majority of tablet gaming
takes place either on the couch or in the
car, and with multiplayer gaming gaining in popularity, thanks to titles such as
Words With Friends, a reliable internet
connection is almost as important as
having a “U” to go with that “Q.”
67
%
OF TABLET TIME
IS SPENT PLAYING
GAMES
ORDER & CHAOS
ONLINE
CLICK HERE FOR
MORE INFO ON
THIS GAME
1 IN 3 CONSUMER BRANDS WILL
INTEGRATE PAYMENT SYSTEMS INTO
BRANDED APPS BY 2015
Tablets are great for shopping. The awesome combination of portability
and ready access to information make them an ideal tool for finding the
best price. It’s predicted that one in three consumer brands will integrate
payment systems into branded apps by 2015, but using public Wi-Fi to
conduct transactions can pose serious security risks.
Internet access via the Rogers wireless network, on the other hand,
provides a dedicated and secure connection, allowing you to confidently
transmit your personal data free from any concerns. For more info on
Rogers mobile internet options, visit rogers.com/mobileinternet.
13
IN
BRANDS TO
INTEGRATE PAYMENT
SYSTEMS
MARCH/APRIL 2013
19
Gear
WIRELESS INTERNET
MORE THAN HALF OF TABLET
OWNERS WATCH VIDEO OR
STREAM TV ON THEIR TABLET
53
%
WATCH VIDEO OR STREAM TV
Whether they’re being used as part of
two-screen viewing or to watch full
episodes, tablets have become an
integral part of the 21st-century TV
experience. What they lack in screen
size, they make up for with portability,
accessible controls (no more losing the
remote) and, with headphones on, an
immersive viewing experience.
At the same time, new tools, like the
20
connectedrogers.ca
free Rogers Anyplace TV Tablet app,
allow you to catch up on full episodes
of shows or watch trailers for upcoming
movies. Watching live streaming requires a reliable internet connection,
however, and a wireless internet plan
can ensure you don’t miss a moment
of Modern Family or Seed. Visit rogers
anyplacetvinfo.com/4screens and
get the app from your app store.
CAN MY
TABLET &
SMARTPHONE
SHARE
ONE PLAN?
Yes! Rogers offers
Share Ready plans
that allow you to
use the wireless
internet included
with your phone
plan to connect up
to four additional
devices such as
tablets, mobile
hotspots and
Rocket sticks for
your laptop. You
share the plan but
get the freedom
and performance
of a separate SIM
card and optimized
connection for
each device.
Prefer to have a
separate wireless
internet plan
for your tablet?
Rogers has
flex rate plans
starting from
only $5 per
month. No term
contract required!
Gear
UPGRADE
Smart Clean
In need of a spring cleanup?
up? Here are 12 high-tech
sy – and fun
tools to make the job easy
TEXT Jaclyn Law
NeatReceipts
US$200 | neat.com
Digitize documents and business cards
with this scanning system, and access
the info on your smartphone.
iRobot Looj 330 GutterCleaning Robot
US$300 | irobot.com
Place this machine in your eavestrough
and watch it power through dirt, leaves
and other clogging debris.
RabbitAir MinusA2 Ultra
Quiet Air Purifier
$659 | homedepot.ca
Clear the air with HEPA technology and
a six-stage filtration system.
iRobot Roomba 650
Vacuum-Cleaning Robot
$500 | canadiantire.ca
Roomba navigates around furniture and
adjusts to different floor types.
Get Organized! app
iOS | peterwalshdesign.com
Overhaul your home with the help of
clutter expert Peter Walsh.
Chore Checklist app
AN, WP 7 | dotnetideas.com
This app features customizable lists for
cleaning routines.
22
connectedrogers.ca
Bluelounge Sanctuary
charging station
US$130 | bluelounge.com
This sleek charging station hides cables
for a clutter-free appearance. It’s compatible with thousands of devices.
CableKeeps
US$16 | nicebydesign.com
Keep cords tangle-free by wrapping
these around Apple power adaptors and
docking cables.
Organized Home
Free | organizedhome.com
This site features tips for decluttering,
home organization and meal planning.
Dymo LetraTag Plus
LT-100T label maker
$45 | dymo.com
Organize files, boxes and more with
legible labels.
Verilux CleanWave Portable
Sanitizing Wand
US$60 | verilux.com
Wipe out germs with the power of UV-C
light. This wand kills up to 99.9% of
germs, allergens and bacteria. It’s
great for phones and electronics, since
there are no liquids or sprays.
Fellowes Powershred 79Ci
Cross-Cut Shredder
$290 | staples.ca
Devouring up to 14 sheets at once, this
shredder even chews staples, paper
clips, plastic cards and CDs.
MARCH/APRIL 2013
23
Entertainment
MARCH & APRIL’S TOP PICKS IN MOVIES, TELEVISION, SPORTS & GAMES
p.32
Les Misérables arrives
on Rogers On Demand
on March 22
MOVIES
24
connectedrogers.ca
p.36
p.26
SPORTS
p.38
Stannis Baratheon ponders his next
move in Season 3 of Game of Thrones
GAMES
TV
Rogers On Demand
WHERE
TO WATCH
Cable customers can turn
to Channel 100 to access
this programming via
Rogers On Demand.*
Rogers Anyplace TV
online
Anyone can
register for free at
rogersanyplacetv.com
to watch this
programming online.*
Smartphone
Tablet
Xbox
Wireless customers
can download the
Rogers Anyplace TV™
or the Rogers Anyplace
TV Live** mobile apps
from Google Play or
the Apple App Store.
Download the Rogers
Anyplace TV tablet app
from Google Play or the
Apple App Store.
Xbox Live Gold subscribers
registered with rogersany
placetv.com can watch this
program via the Rogers
Anyplace TV app on Xbox
Live.
*Charges apply to some On Demand content. Rogers Anyplace TV is only available within Canada with internet connection.
** Visit rogers.com/mobiletv for details and list of compatible devices.
MARCH/APRIL 2013
25
Th
26
connectedrogers.ca
e
n
o
hr
wars
TEXT Eric Veillette
Unsheathe your broadswords, because
the universally acclaimed Game of Thrones
is back for a third season
T
here’s no room for civility in
Game of Thrones. When a reviled
or beloved character dies, the
beheadings and eviscerations are
unrelenting. Never has a show intertwined
enemies and allies so tightly. As the War of
the Five Kings wages on, the body count
inches toward the highest of any HBO
series. Based on the books by fantasy
author George R. R. Martin, the big-budget
series follows the sword-wielding noble
families of the fictional continent of
Westeros and their attempts to claim
the Iron Throne of the Seven Kingdoms.
MARCH/APRIL
M
MAR
CH/APRIL 2013
27
SEASON 3 PREMIERES
MARCH 31 ON HBO
CANADA & HBO CANADA
ON DEMAND. CATCH UP
WITH SEASON 2 UNTIL
MAY 31 ON HBO
CANADA ON DEMAND
SEASON 3
PREVIEW
THE THIRD NOVEL IN THE SERIES, A STORM OF SWORDS, SERVES
AS THE INSPIRATION FOR SEASON 3. HERE’S WHAT TO EXPECT:
The corrupt Joffrey
Baratheon marries Margaery Tyrell to create an
alliance with House Tyrell.
But the wedding ceremony
doesn’t quite work out in
Joffrey’s favour.
The physically scarred
Tyrion Lannister recovers
from Stannis Baratheon’s
city-wide attack and
learns that he’s been removed from power. That
doesn’t sit well with him.
NEW CHARACTERS
Game of Thrones has proven adept at integrating new characters into each season without compromising existing ones.
“This season is a little more intimate,” says Thrones screenwriter Bryan Cogman. “There are a lot more character-driven
scenes, where you’re really getting under the skin of the characters and finding out what makes them tick.”
28
connectedrogers.ca
NEW
FACES TO
WATCH
OUT FOR
Daenerys Targaryen
returns home to claim
the Iron Throne. But
she’ll need an army, and
the Unsullied (soldiers
from Slaver’s Bay) will
do just fine.
DRINK BEFORE
THE WAR
HBO has partnered with New York’s
Brewery Ommegang to produce a
series of beers inspired by Game of
Thrones. Iron Throne, a blond ale,
will be released in time for Season
3. Others will follow.
EAT OR
BE EATEN
YIELD THY SWORD
Chris Beasley, owner of Valyrian Steel, designed the swords used on
the show based on Martin’s books. This spring, his company will begin
selling Robb Stark’s sword to super fans (and the general public).
Olenna Tyrell
(played by the
legendary Diana
Rigg) is a master
of court politics;
also known as the
Queen of Thorns.
Jojen Reed
(Thomas Brodie
Sangster) is
blessed with
“green sight,”
which gives him
prophetic dreams.
The Unofficial Game of
Thrones Cookbook , by Alan
Kistler, is a perfect primer
for your Season 3 premiere
party. Recipes include House of Stark’s
Venison, Bran’s Auroch Joints Roasted with
Leeks, and Baratheon Boar Ribs with Apple.
Wild boar hard to come by in your neck of the
woods? Try pork ribs instead.
Mance Rayder
(Ciarán Hinds) is a
feared leader
known as King Beyond the Wall; he
will play a pivotal
role this season.
MARCH/APRIL 2013
29
entertainment
TV
Under
the Covers
Rogue’s Thandie Newton gets gritty as a cop
in deep cover to find her son’s killer
ROGUE
Premieres April 3 on TMN & TMN On Demand
Rumour has it that Thandie Newton gets pretty
hardcore in this gritty, new, 10-part cop series. We
can expect an abundance of sex and violence, by all
accounts. Her character is an undercover cop who
compromises her career by embedding herself with
the criminals she suspects of murdering her son.
30
connectedrogers.ca
But that’s just the half of it. She’s also having an
“undercover” relationship with a crime boss who
may have played a part in her son’s death, and is
tormented by the probability her actions played a
role in her son’s downfall. That’s a girl with a lot on
her plate. Kendon Polak
WHERE TO
WATCH
Rogers On
Demand, Ch .100
rogersany
placetv.com
Smartphone
Tablet
Xbox
Cool Goes
Global
VICE
Premieres
April 5 on HBO
Canada & HBO
On Demand
Down-Undah Anarchy
BROTHERS IN ARMS
Premieres March 18 on Super Channel & Super Channel On Demand
This miniseries from Australia plays out like a real-life Sons of Anarchy. Two outlaw biker gangs go head-to-head outside a suburban Sydney pub on Father’s Day
1984. The showdown that’d been brewing for years and resulted in seven deaths
and 28 injuries became known thereafter as the Milperra Massacre. KP
A Wall of Conjecture
PHOTO: (PHIL SPECTOR) PHILLIP V CARUSO / HBO
PHIL SPECTOR
Premieres March 24 on HBO Canada
& HBO Canada On Demand
With an out-of-control grey Afro wig, Al
Pacino spookily embodies the spectacle that
is Phil Spector. The complicated and famously eccentric record producer turned killer,
who revolutionized pop music in the 1960s,
is the subject of a new HBO film written and
directed by David Mamet. The film focuses
on the (imagined) relationship between
Spector and his lawyer, Linda Kenney Baden,
portrayed by Helen Mirren. KP
Given that international arts, lifestyle and culture
magazine Vice has
already been producing its own journalistic online videos
for years, it’s only
fitting that HBO
grant the free-to-all
mag its own weekly
newsmagazine TV
show, hosted by
Vice founder Shane
Smith. With Bill
Maher as executive
producer and CNN
journalist Fareed
Zakaria on board as
a consultant, Vice
aims to produce
global stories on
such topics as North
Korean slave labour
camps, Taliban child
suicide bombers
and pesky Somalian
pirates. KP
MARCH/APRIL 2013
31
entertainment
MOVIES
His
name
is
Jean Valjean
Hugh Jackman dishes about the responsibility
and honour of playing one of the greatest
characters in literary history in Les Misérables
YOU LOST 30 POUNDS TO BECOME JEAN VALJEAN.
WAS THIS TORTUROUS?
It’s a very big part of the story. [Director] Tom Hooper said,
“I want to make you unrecognizable. And if people in your life
aren’t saying, ‘Man, you’re sick, something is wrong,’ then
you haven’t gone far enough.” So, you know, I did lose a lot of
weight and then had the joy of putting weight on, which was
a 30-pound journey from the beginning.
HOW DO YOU PERCEIVE THE VALJEAN CHARACTER?
He’s one of the great literary characters. I see him as a real
hero, quiet, humble. Jean Valjean comes from a place of the
greatest hardship that I could ever imagine, and manages to
transform himself from the inside. Obviously, on film, we
wanted to show the outside change as well, but [novelist]
32 connectedrogers.ca
Victor Hugo uses the word “transfiguration.” It’s even more
than a transformation because he becomes more godlike; it’s
a spiritual change. It’s something that happens from within.
And, to me, it’s one of the most beautiful journeys ever written. I didn’t take the responsibility of playing the role lightly.
I think it’s one of the greatest opportunities I’ve ever had,
and if I’m even a tenth of the man Jean Valjean is, I’ll be a very
happy man.
ONE OF THE MOST POWERFUL IMAGES IS SEEING THE
FACE OF GOD. WHAT’S YOUR PERSONAL TAKE ON THAT?
For Hugo, there’s a large comment in the book about the
church at the time. It made him very, very unpopular when he
wrote it. It was a big behemoth, powerful, distant, and I think
he was reminding everyone at the time of the Jesus Christ
WHERE TO
WATCH
Rogers On
Demand, Ch .100
rogersany
placetv.com
Smartphone
Tablet
Xbox
Les Misérables
Premiering March 22
Jean Valjean
comes from
a place of the
greatest hardship that I could
ever imagine.
PHOTOS: (LES MISÉRABLES) WORKING TITLE FILMS / THE KOBAL COLLECTION;
(HUGH JACKMAN) ISTOCKPHOTO.COM
example, which is to love people, and it has never been more relevant. You don’t
need to go to the top of a mountain in Tibet to find self-realization. You don’t need
to do great things or listen to spiritual leaders. The first thing you have to do is be
present, to know what you stand for in life.
CAN YOU TELL US ABOUT THE NEW SONG, “SUDDENLY”?
Victor Hugo talks about two lightning bolts of realization for Jean Valjean: justice and, when he meets Cosette, love. For the first time in this 51-year-old man’s
life he experiences love. Tom [Hooper] said, “This is one of the most incredible,
dramatic moments ever written about love, and we don’t have a song for that.” It
propels the entire second half of the movie for Jean Valjean. So [Tom] asked the
guys to write a song, and I think I’d count it definitely as one of the great honours of my life to have two incredible composers, [Claude-Michel Schönberg and
Alain Boublil], write a song with my voice in mind. I’ll never forget first singing it.
I felt like I’d been singing it my whole life. –Ariel Coen
Few film titles aptly describe
the physical and emotional
condition of its characters
quite like Les Misérables. The
film’s success is due to the
hyperrealism in the vocal performances. New technologies
allow for the near-perfect recording of songs on location,
which, since the 1930s, have
always been pre-recorded.
As Fantine, Anne Hathaway’s
mournful “I Dreamed a
Dream,” performed in one
take, is one of its most powerful moments. Unless you’re a
robot, your tear ducts will
react. But it is Hugh Jackman
as the Christ-like Jean Valjean
who carries the film on his
shoulders, pleading to God
above to end the misery in
“Bring Him Home.”
For an enhanced viewing experience, popcorn is optional,
but tissues are a must.
Eric Veillette
MARCH/APRIL 2013
33
entertainment
MOVIES
New on Rogers On Demand
Lincoln
Premiering March 26
If there’s one reason to watch this film, it’s for Daniel
Day-Lewis’s outstanding portrayal of Lincoln as a
folksy, cagey, driven, morally righteous and haunted
leader, father and husband.
A film about Abraham Lincoln, simply called Lincoln,
and directed by Steven Spielberg, implies something
sweeping and epic – a defining portrait of America’s
most revered president. But we are shown only a brief
glimpse of a Civil War battlefield; Lincoln does not deliver the Gettysburg Address; his assassination takes
place off screen; and not a single vampire is slain.
Instead, the story focuses on a single month in
the 16th president’s life as he struggles to abolish
slavery. The country is divided by war, as is Lincoln’s
own family. His son (played by Joseph Gordon-Levitt)
wants to join the Union Army, which Lincoln and his
wife (Sally Field) oppose. The result is an intimate and
powerful film. Barrett Hooper
This is 40
Premiering March 22
Remember that annoying married couple in Knocked Up? Well,
Pete and Debbie (Paul Rudd and Leslie Mann) are back, only
now Debbie is in age-denial, Pete’s career’s in a tailspin, and the
couple’s sex life is, well, not quite what it used to be.
This is 40 has a loose, not-quite-polished feel, as though writerdirector Judd Apatow is winging it much of the time. This often results in unexpected hilarity and dangling subplots. But the actors,
including Jason Segel, Melissa McCarthy, Albert Brooks and John
Lithgow, provide plenty of charm while delivering wildly raunchy
dialogue. Apatow never met a bathroom joke he didn’t like. BH
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WHEER TO
WHERE
WATCH
WAT
TC
Rogers On
Demand, Ch .100
rogersany
placetv.com
Smartphone
Tablet
Xbox
Wreck-It
Wreck
It Ralph
PHOTOS: (LINCOLN) DREAMWORKS/20TH CENTURY FOX / THE KOBAL COLLECTION; (THIS IS 40) APATOW PRODUCTIONS / THE KOBAL COLLECTION;
(WRECK-IT RALPH) © 2012 - DISNEY. ALL RIGHTS RESERVED.; (LIFE OF PI) RHYTHM AND HUES / THE KOBAL COLLECTION
Premiering March 5
Whether your idea of video games is
limited to flinging Angry Birds or you’re
a joystick junkie weaned on Asteroids,
Wreck-It Ralph is an inventive, subversive
kick. Filled with colourful cameos, the film
delivers a funny, yet surprisingly emotional journey with terrific voice performances
and a richly detailed, animated world.
Ralph (John C. Reilly) is tired of being
the villain of his Donkey Kong–like video
game – smashing things so that hero
Fix-It Felix (Jack McBrayer) can put them
back together – so he takes off across the
arcade in hope of hitting the reset button on his life. Stumbling clumsily from
game to game, Ralph’s meddling causes
a whole pile of videogame characters to
come together, and it’s up to Ralph to
become the hero he always dreamed of
becoming. Game on. BH
Life of Pi
Premiering March 12
Director Ang Lee has turned a visionary book (by Canadian
author Yann Martel) into a cinematic vision of sweeping beauty.
“Animals have souls,” 16-year-old Pi (Suraj Sharma) stubbornly
informs his father, who runs a zoo in India. “I have seen it in
their eyes.” His father then promptly forces his son to watch a
tiger devour a tethered goat. That single scene encapsulates the
powerful theme at the heart of this remarkable film: the interconnection of all living things.
When Pi, his family and numerous zoo animals embark on a
Japanese freighter in order to emigrate to Canada, a ferocious
storm sinks the vessel. Pi finds himself alone on a lifeboat with
several animals, including a tiger. What follows is a fable of
coexistence under brutal circumstances.
The film has a lyrical visual grandeur, and Lee provides a virtuoso demonstration of the majesty and intelligence of cinema,
leaving the shores of reality far behind. A superb journey!
Wolfgang Dios
MARCH/APRIL 2013
35
entertainment
SPORTS
It didn’t look good, but there’s an NHL season this year after all, albeit a shortened
one. The regular season began Jan. 19, and luckily for fans, there are now more ways
to catch the action. From streaming to live TV, here’s how to get your game on!
Your New Favourite Channel
NHL Centre Ice
Get up to 600 regular-season games this season,
including a number of games broadcast in high definition. If you’re a hockey fan, you can’t do better than
this channel, which shows many out-of-market matches otherwise unavailable to watch live on TV.
GET IT: NHL Centre Ice is available as part of the Super
Sports Pak. It includes MLB Extra Innings, NBA League
Pass, OHL Action Pak, a subscription to Sportsnet
Magazine and more.
TO SUBSCRIBE: Visit rogers.com +
COST: $36.31/month
click TV, Packages & Pricing
Cherry Stream
Live stream CBC’s Hockey Night
In Canada on mobile
Whether you can’t get home in
time to catch the game or you’re
out and about, Rogers Anyplace
TV lets you live stream all the
nationally broadcast games
straight to your mobile device.
GET IT: To stream Hockey Night
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In Canada on your Rogers wireless device, download the Rogers
Anyplace TV Live app.
COST: $5/month for five hours of
viewing. Overage charge of $1/
hour. Until April 30, all overage
charges are waived. App is free.
TO SUBSCRIBE: Download the
Rogers Anyplace TV Live app
FOOTBALL
FRENZY
Leafs Nation Goes Online
Regional live streaming of Toronto Maple Leafs games
on Sportsnet from your desktop
If you live within the Greater Toronto Area and you’re a Rogers digital
TV or wireless customer, you can now live-stream Toronto Maple
Leafs games directly to your computer. This includes live games
broadcast on Sportsnet Ontario and on Leafs TV. You must be a
subscriber to Leafs TV to access these games; likewise for Sportsnet
Ontario games. Note: games are only available within the Toronto
Maple Leafs broadcast television territory.
GET IT: To access live games on your PC, you must be a Rogers digital
TV Sportsnet™ subscriber and be registered with Rogers Anyplace TV.
COST: Streaming from your PC
TO WATCH: Visit
is included with your Sportsnet
rogersanyplacetv.com/sports
TV subscription.
Things are really starting to
heat up for soccer fans tuned
into the fierce UEFA Champions
League. The season ends in
May, and right now it’s too early
to tell who will come out on top.
Will last year’s winner, Chelsea
FC, pick up the slack after a
largely lacklustre season? Or
will the 2012 runner-up, FC
Bayern München, prevail? With
perennial favourites, including
Manchester United and Paris
Saint-Germain, gunning for gold,
only time will tell.
In the meantime, football fans
can live-stream UEFA and BPL
games onto their smartphone.
Download the Rogers Anyplace
TV Live app. Cost is $5/month
for five hours of viewing. Overage charges are $1/hour, but
until April
30, all overage fees are
waived.
MARCH/APRIL 2013
37
entertainment
GAMES
Prepare for battle
Gameloft’s multiplayer online role-playing game returns to top form
Order & Chaos Online
Gameloft | AN, iOS
Run out of havoc to wreak with your level-60
Order & Chaos Online? Not to worry. Gameloft
has released an update for the iOS edition of
its popular RPG that includes a newly created
playable race of blue-skinned Mendels, who
are in a state of revolt against their evil masters, the Dark Elves.
Not interested in starting over again from
scratch? A new area designed for high-level
characters offers a chance to earn new loot.
Bring along some friends and coordinate strategies, thanks to the introduction of a real-time
voice chat feature.
Rounding out the iOS update are additional
race-specific perks that confer minor bonuses
in various abilities. Simply put, there are plenty
of reasons, for lapsed or new players, to jump
back into Order & Chaos Online. Chad Sapieha
Zombiewood
Gameloft | AN, iOS
This polished, free-to-play isometric shooter has
mobile gamers using one thumb to run around,
and the other to aim a variety of weapons at seemingly never-ending hordes of walking dead.
Play as a stuntman working for shameless studios
intent on taking advantage of the living dead just
to shoot zombie films. It’s mindless stuff, but it’s so
much fun. CS
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World at Arms
Gameloft | AN, iOS
Playing the U.S. in a war game often means starting from a position of vast power. Not this time.
An evil alliance called the KRA has decimated
much of the nation, and it’s up to you to reconstruct its cities and armies. You’ll divide your time
between managing the economy and zipping
through fast-paced battles that require deft deployment and quick reflexes. Just like Obama. CS
CALENDAR
Head over to connectedrogers.ca/watch
for our up-to-date TV & movies listings
entertainment
Spring Into Action
A glance at the movies, TV and sports available this spring
MAR 2
MAR 7
MAR 5
NHL: Ottawa vs.
Philadelphia
The Master
Rogers On Demand &
Rogers Anyplace TV
Sportsnet
The Senators fight
to protect their dignity and home turf
against the roughand-tumble Flyers.
Joaquin Phoenix
stars in this drama
about Scientology.
Expect Oscar-worthy
performances.
Toy Hunter
OLN
Chronicles a big kid
(at heart) on a crosscountry journey
looking to find rare
and collectible toys.
MAR 16
MAR 12
MAR 7
Baggage
Battles
Life of Pi
Rogers On Demand
OLN
A young man and a
tiger fight for survival and friendship
in this heartfelt and
visually epic film.
What happens to
unclaimed luggage
at the airport, and
more importantly,
what’s inside?
UFC 158
Pay Per View
The rivalry of
Georges St-Pierre
and Nick Diaz will
come to a head in
Montreal.
MAR 18
Bates Motel
Lincoln
Revolution
City
Back from hiatus
and a 15-year power
outage, the postapocalyptic world
isn’t for the faint of
heart. Trust us.
APR
Rogers On Demand &
Rogers Anyplace TV
During the Civil War,
the U.S. president
struggles to reach
peace and end slavery. Epic.
Adapted from the
Broadway musical,
this is a powerful
tale of despair and
triumph in 19th
century France.
MAR 30
Sportsnet
The Leafs host the
Flyers. Could this be
a bid for the cup?
Tune in to see.
Hilarity, sentiment
and real life are plentiful in this grown-up
version to 2007’s
Knocked Up.
MAR 31
MAR 31
Game of Thrones
Doctor Who
HBO Canada
Space
Winter is here. The
much-anticipated
third season returns.
Who will survive and
who will reign?
The long-running
British sci-fi
sensation returns
from its mid-season
hiatus. Expect thrills.
APR
4
NHL: Toronto vs.
Philadelphia
Rogers On Demand &
Rogers Anyplace TV
Rogers On Demand
From the producers of Lost, a new
series rooted from
the Hitchcock thriller
shows a different
side of “family.”
MAR 26
This Is 40
Les Misérables
A&E
MAR 25
MAR 22
MAR 22
The Walking
Dead
AMC & Rogers
Anyplace TV
The dramatic show
is laid to rest until
next season. Tune in
or be zombified!
4
How to Live with
Your Parents
(For the Rest of Your Life)
City
A single mom moves
back home and soon
discovers her family
is crazy.
TELEVISION
SPORTS
MOVIES
MARCH/APRIL 2013
39
Black is
BACK
Here’s why you should be excited about the
reimagined BlackBerry 10 operating system
and Z10 smartphone
TEXT Marc Saltzman
PHOTOGRAPHY Hamin Lee
Y
ou know the old adage: “Good things come to those who wait.”
If you’ve been waiting patiently for the latest BlackBerry release,
you’ll no doubt fall in love with BlackBerry 10. Without abandoning
what made BlackBerry such a universally sought device in the first
place – fast typing and messaging, the best battery around and security that
even banks and governments trust – BlackBerry upped the ante with features
every smartphone owner loves and relies upon: blazing speed, smooth multitasking, a killer web browser, smart cameras and apps galore. Here’s a look
at what makes the new BlackBerry so hot.
B LAC K B ER RY 1 0 S M ART P HONE AT A GL ANCE
LTE
connectivity
THAT MEANS:
Super-fast
downloads
and seamless
browsing
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1.5
GHz
processor
THAT MEANS:
Smooth
and fast
multi-tasking
8
MP
camera
THAT MEANS:
Capturing
pro-level
photos and
video
4.2
-IN
1280 x 768 screen
THAT MEANS:
A gorgeous
HD display,
great for vids
and pics
16
GB
storage
THAT MEANS:
Ample room
for media
and other
files
BlackBerry Hub
You’re watching a video,
browsing the web or playing a game and you notice
a blinking red light on top
of your phone – a new
message awaits. Pause
what you’re doing by swiping up from the bottom of
the screen and over to the
right to peek at BlackBerry
Hub. It’s your command
centre for all incoming
messages, be it email, text
(SMS), BlackBerry Messenger, social media updates,
voicemail – you name it.
The Hub lets you instantly
choose whether or not to
reply, or just let the screen
snap back in place and
seamlessly continue with
what you were doing.
Speed Demon
When you get your
BlackBerry Z10 through
Rogers, you’ll be on
the Rogers LTE network – Canada’s fastest wireless internet.
From downloading and
streaming to video chatting and multi-tasking,
you won’t believe how
fast your Z10 operates
on Rogers LTE. For
more information, visit
rogers.com/LTE.
MARCH/APRIL 2013
41
BBM Video with Screen Share
Similar to BBM Voice, which lets you chat for free with other BBM users anywhere in the world over Wi-Fi, BBM Video lets you switch from a BBM chat
to a BBM Video conversation with a simple tap. Not only can you catch up
with someone face-to-face using the BlackBerry’s front-facing camera, but
you can also initiate Screen Share, which lets the person you’re chatting
with see what’s on your screen, be it a document, photo, game, web browser
and so on. Or tap to share what your rear camera sees.
Time Shift & BlackBerry
Story Maker
All smartphones take photos, but only
BlackBerry 10 devices have Time Shift
mode, which captures a few milliseconds before and after you snap the
photo. Scroll back and forth to select
the perfect shot – perhaps one where
your eyes aren’t closed and another,
a split second later, where your friend
isn’t sticking his tongue out – and then
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combine them into the same photo.
How crazy cool is that? Once you’ve
created the perfect shot by turning a
couple of dials with your fingertips,
weave those moments together to
create a movie in just a couple of
swipes using Story Maker, and then
share it online. BlackBerry 10 also
shoots super-sharp HD video.
BlackBerry
Keyboard
BlackBerry now has touchscreen
typing. What’s more, the new virtual
BlackBerry Keyboard learns how
you type and cleverly adapts, so you
can write faster, and with the least
amount of effort. Your BlackBerry
will suggest words as you type, and if
you’d like to use them, simply swipe
up on the screen and keep going.
What else?
We’re just scratching the surface
on what else BlackBerry 10 devices
are capable of. There’s also BlackBerry Remember, which lets you
view and organize your interests,
ideas and projects in one single
location; BlackBerry Balance,
to help you manage your personal
and professional lives on your one
device (all your personal apps and
info are kept separate and private
from work data); a redesigned
BlackBerry Browser that’s fast,
powerful and versatile enough to
handle whatever you throw at it.
Also noteworthy: the huge amount
of apps, music and videos now
available for download in the
revamped and renamed BlackBerry World storefront. Or touch
your NFC-enabled BlackBerry to
another BlackBerry and share files.
MARCH/APRIL 2013
43
DITCH
THE DISH
Why Digital TV is Better Than Satellite
TEXT Jason Scott Alexander | ANIMATION Lollipop
There was a time when digital TV was
piped into homes via ugly and fussy
satellite dishes. Often prone to weather
damage and sometimes needing updates
and maintenance, they may have given
us more channels, but, arguably, at an
annoying cost. Today, thankfully, you
can get digital TV delivery in a much
more sophisticated form, with much
more choice and advanced features.
Bottom line: there are some distinct downsides to satellite TV,
and so many upsides to digital
cable. Still need convincing?
Here are four reasons why we
think Rogers digital TV is
superior to satellite.
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REASON NO. 1
Say goodbye to weather worries
Snow, wind, hail – what, me worry?
Canadian winters are rough. Snow, freezing rain, hail
and the like can wreak havoc on everything from
your daily commute to your favourite leather shoes.
So why would your satellite dish be any different? It,
too, is susceptible to bad weather.
Regardless of what all the dish fanboys say, severe
weather can adversely affect the performance of a
satellite dish. Specifically, harsh weather can result
in an interrupted picture. And who wants that in
the middle of your favourite TV show, movie, award
show or sports match?
With Rogers digital TV, the signal is unaffected
by weather. You’ll get the strongest, clearest, uninterrupted picture possible, except in the case of
a complete power outage. But then watching TV
would be the least of your worries.
REASON NO. 2
Freedom to roam
Watch TV wherever you want with Rogers Whole Home PVR
Most households today have more than one TV;
upstairs, downstairs, in the kitchen and bedrooms –
we’re watching in every room of the house. With
many satellite dishes, you are limited to where you can
enjoy digital TV, let alone the fact that you can only
do just that – watch – without being able to pause,
rewind, start or stop programming wherever you wish,
as you can with Rogers Whole Home HDPVR.
Take the Follow Me TV feature, for instance: You can
begin watching a recorded show in your downstairs
living room, pause it, and then resume viewing in the
kitchen as you prepare supper – all without missing
a second. What’s more, up to four TVs can access
the same recorded program at once. Or perhaps it’s
family movie night, but your daughter doesn’t want
to miss the Justin Bieber special airing at the same
time. Everyone can enjoy the flick together on the big
screen while recording the Biebs for later viewing.
In all, up to two NextBox™ HDPVRs and six NextBox HD terminals may be connected, allowing for a
highly flexible network of access, play and management over your recordings from as many as eight
TVs throughout the home. With capability to record
up to four HD shows simultaneously, plus pause,
rewind and play live TV from any set in the house,
you’re all set.
MARCH/APRIL 2013
45
REASON NO. 3
Revolutionize your viewing
Watch, record and schedule programs with the Rogers Anyplace TV Home Edition app
Maybe the most exciting thing to happen to digital TV since HD and on-demand programming is
the integration of mobile internet devices, such as
tablets and smartphones, into TV land. And where
there are devices, there are apps – none more
remarkable than the Rogers Anyplace TV Home
Edition app, which lets you control your TV viewing, recording and scheduling tasks.
Got an Apple or Android tablet or smartphone? You
can access the full seven-day Interactive Program
Guide any time, any place, so you’ll always know
what’s on and remain in complete control of your
TV at all times. You can also turn your iPad or iPhone
into a remote control using the app, and quickly
navigate programs using the Enhanced Guide.
The Rogers Anyplace TV Home Edition app brings
all your digital boxes together, allowing you to set
PVR recordings on the fly and control devices from
GET THE RIGHT GEAR
Rogers Whole Home PVR is only
available on the NextBox generation of digital set-top boxes. You
must have at least one NextBox
HDPVR (Cisco 8642) and at least
one NextBox HD terminal (Cisco
4642) to access.
46
connectedrogers.ca
any room. With remote management capabilities,
you can use your smartphone, tablet or laptop
to set your PVR to record the shows you love,
even when you’re not home. PVR getting full? No
sweat: with just a few taps you’re deleting old
recordings and freeing up space for new shows, all
from your mobile device, wherever you are.
With integrated streaming, you can even enjoy
watching live TV channels right on your tablet,
over Wi-Fi from anywhere in the home through
your Rogers Hi-speed Internet connection. There
are 26 live TV channels available.
Best part of all? It’s absolutely free! You simply
need to be an Ontario Rogers digital TV customer
with at least one eligible digital set-top box. Then,
download the app from the your device’s app
store and connect using your existing MyRogers
login information.
ROGERS NEW “RENT
TO OWN” PROGRAM
HOME EDITION APP
AT A GLANCE:
Sign up to rent your NextBox terminal today and keep your HDPVR
after three years for just $1.
Visit rogers.com/whpvr to order
or upgrade your existing service.
s#ONTROL46FROMSMARTDEVICES
s7ATCH46ONYOURTABLET
s&ASTSEARCH
s"ROWSEANYTIME
s2ECORDFROMANYWHERE
s-ANAGERECORDINGSREMOTELY
REASON NO. 4
No more ugly dishes
Say goodbye to that eyesore affixed to your home’s exterior
You’ve seen them perched on apartment building
balconies, staring forlornly up into the sky like little
lost pigeons. And everyone on your block knows the
neighbour who has one calling attention to their
natty roofline – such a shame that the eye misses
their beautiful cherry blossom tree in full bloom.
Nope, there’s certainly nothing aesthetically pleasing about satellite dishes: they’re large, drab grey
discs that are oh so ‘80s.
Aside from the negative curb appeal, dish installations carry other potentially problematic side
effects. Whether installed by a professional or DIY,
the installation often requires numerous permanent
holes. There could be drilling into the concrete or
brick wall or roof of your building, and thread-
ing much cable throughout your house. For these
reasons, many condos, apartments and freehold
landlords have strict rules regarding the installation of satellite dishes. Also, dish mount locations
may be regulated by local bylaws. And don’t even
think about going covert! Dishes in eastern Canada
require clear southwest exposure and need to be
placed in direct line-of-site with the satellite (no
trees, buildings or overhangs blocking the dish)
– and, no, they do not work indoors. Dish sizes
typically range from 50- to 120-cm wide, and the
limited bandwidth of their receivers means that you
can only run a few HD signals per dish. More dishes
equal more eyesores. Rogers digital TV, on the other
hand, is invisible to passersby.
GOT ANY QUESTIONS? Visit our comprehensive TV
resource rogers.com/anyplacetvhomefaqs
MARCH/APRIL 2013
47
48
connectedrogers.ca
LTE: Don’t get
left in the
DUST
The LTE network is the next generation of wireless internet.
Get on it or get left behind. Not sure it’s for you? Here’s why
everyone is getting onto LTE, and why you should, too
TEXT Jim Collins | ANIMATION Dynamic Mind
T
here are two types of people: fast adopters and those of us happy to wait a bit
longer before buying into whatever’s
new. But there comes a point when the slow
adopters realize: Wait a second, this is happening and I need to get this. Now. Today.
The Rogers LTE network is just such a thing.
Launched last year, it’s Canada’s fastest wireless internet*– so fast that it’s changing the
way we play, work and communicate on our
smartphones, tablets and mobile internet
devices. No longer niche or just for tech geeks,
LTE has proven itself an essential part of many
Canadians’ lives.
Still need convincing? Here are five reasons
LTE is no longer a luxury, but a necessity. The
next generation of wireless is already here.
Time to join in.
*Based on tests comparing download speeds on the Rogers LTE network vs. Bell and Telus’ LTE networks within Rogers LTE coverage area. LTE device, LTE SIM and plan required.
Actual experienced speeds may vary based on device, topography and environmental conditions, network congestion and other factors. Rogers LTE network available in select
Canadian cities. Visit rogers.com/LTE for coverage.
MARCH/APRIL 2013
49
THE RIGHT
DEVICE FOR YOU
It might seem trite, but we truly are living
in a wireless world. We’re demanding more
from our smartphones and tablets than ever
before – the ability to communicate, work
and play with virtually no interruption or lag.
We want it all, and we want it now. The mobile world is increasingly complex, and only
LTE-capable devices are able to meet this
demand. LTE has become the de facto network for the best new devices, from Apple to
Samsung, LG to BlackBerry.
Rogers offers a wide selection of LTE-ready
smartphones, tablets and wireless internet
devices. Whether your preference is Android,
iOS or BlackBerry, Rogers has an LTE-enabled
device just for you. It’s only a matter of time
before the device in your hand is LTE. For a
complete list of LTE devices, visit
connectedrogers.ca/lte_devices
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connectedrogers.ca
CROSS-CANADA
COVERAGE
Just as the array of LTE-capable devices has
grown, so has Canada-wide LTE coverage.
Rogers was the first to bring LTE into Canada, and the coverage has since grown to
cover a huge chunk of the country, with new
markets opening up in rapid succession. LTE
now reaches close to 60% of Canadians, and
Rogers keeps expanding that coverage from
coast to coast.
But what if the Rogers LTE network isn’t yet
available where you live? There’s a strong
chance LTE will soon reach you, so having
an LTE device means you’ll be ready when
it does. And in the meantime, any Rogers
LTE device works beautifully on existing 4G
HSPA+ and EDGE networks. Plus, if you travel
to an LTE area, your phone will automatically
switch to the LTE network at no extra cost
without having to do a thing. View the Rogers
LTE coverage map at rogers.com/lte.
SPEED! SPEED!
SPEED!
When it comes down to it, LTE is all about
speed. And we’re not just talking a slight increase over previous networks – we’re talking
a revolutionary increase that’s significantly
faster. As in, Usain Bolt faster. When you’re
using your phone or tablet, you’ll notice a
huge difference when you’re loading websites
and watching videos. With 4G HSPA+, the
number climbed to a maximum theoretical
download speed of 21 Mbps. LTE reaches way
beyond these networks with theoretical maximum network speeds of up to 150 Mbps.*
Rogers LTE devices currently support maximum theoretical download speeds of up to
100 Mbps, and typical speeds between 12
and 25 Mbps or up to 40 Mbps on select devices*. The takeaway? That wireless device in
your hand is now as fast, or faster, than your
at-home, wired internet. You really have to try
it out to believe it. *See rogers.com/lte for full details.
READY FOR
THE FUTURE
Still not sure you need LTE? If the massive
increase in speed didn’t sway you, or the fact
that all major smartphone and tablet manufacturers are making LTE-capable devices, or
that LTE allows you to do much more with
your device, across Canada and abroad, then
perhaps you need a basic truth rolled your
way: LTE is here to stay. Unlike previous networks, which were mere improvements on
previous ones, LTE is light years ahead of all
former networks, and represents not just the
present day, but also the future.
As devices get more sophisticated and the
Rogers LTE network continues to grow, so
will speeds and mobile capabilities. We will
no longer blink when deciding whether or
not to download a movie on our phones, or
open a massive file. Fact is, this is already
the case. You’d know this if you were on LTE!
What are you waiting for?
MULTI-TASKING MANIACS
With LTE, you can:
Smartphones, tablets and mobile internet devices are now
built to handle much more complex tasks. We expect to use
them as mini-computers: video chatting, media streaming,
virtually instant downloading and true multi-tasking – this is
what an LTE device is capable of. Having a wireless device that
can’t do these things is like driving a moped on the Autobahn.
Since first launching the LTE network, Rogers has seen an
80% increase in mobile data usage, a number expected to
grow six-fold by 2016. We’re doing more on our phones than
ever before, all thanks to LTE. To put it even more plainly,
everything you’re doing now on your phone or even your
home computer, you will do much faster on LTE.
s Download, upload or share HD
images in a split second.
s Stream HD video, radio, games and
other media with virtually no lag,
even with other programs running.
s Make video calls and work with
other large multimedia programs
and files that require top-speed
processing.
s Access all your online and cloudbased apps and files simultaneously
and in seconds.
MARCH/APRIL 2013
51
L
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p
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e
and super-h
@RogersBuzz
@RogersHelps
facebook.com/rogers
To keep you plugged
into Rogers products and services,
industry news and
giveaways, follow the official
home of Rogers on Twitter. Keeping up with the newest devices
and services is a fool’s game, so
stay informed with @rogersbuzz.
Find out about specialty TV promotions, new releases to Rogers
on Demand, and geek out with
retweeted links to tech-related
infographics. Don’t be afraid to
interact with the team – they’re
always updating and replying.
Rogers customer
support is available
on Twitter. Have a
question? Follow
and send a tweet to get the answers and tips you’re looking for.
Rogers official customer-care and
technical-support Twitter account
helps personalize the customer
experience by quickly answering
your questions.
Keen on being in the
know on what’s new
with Rogers, promotions, special deals
and one-time offers on services
and products? Then the Rogers
Facebook page is your friend.
Learn about the latest additions
to Rogers On Demand and
Rogers Anyplace TV or get tips
and tricks to master your smartphone and other products and
services. You can also just pose a
question and a customer-service
rep will get back to you. Drop by
any time to join the conversation.
52
connectedrogers.ca
3 SOCIAL MEDIA
TIPS FROM ROGERS
COMMUNITY
MANAGER
ELISE ONDET:
1
Follow @RogersHelps for
customer service and
@RogersBuzz for news, info and
promotions.
2
If you have billing or account
changes, ensure you’re
following @RogersHelps, so that
Rogers can direct message you to
protect privacy.
3
redboard.rogers.com
Don’t let the
tech-talk on
RedBoard fool
you: the contributors on Rogers official blog
keep jargon to a minimum.
Check here for the latest news,
announcements, staff picks,
apps roundups and tips and
tricks relating to products and
services Rogers offers.
FUN FACT
A recent “Technology Trends”
report (see p12) revealed that
10% of Rogers customers
downloaded a racy novel onto
a wireless device in 2012.
communityforums.
rogers.com
Years ago, long before Facebook and
Twitter, forums were
the original social
media. A place to connect, share,
learn and have a discussion with
your peers on any topic. The
Rogers Community Forums are
where you can ask questions and
get answers about Rogers products and services. Tip: start by
asking your question in the
search bar, as the answer may
already be on the site somewhere. If you don’t find an
answer right away, post a question and another community
member will surely help you out.
Never share private
information publicly.
3 MORE ROGERS
SOCIAL SITES
WORTH KNOWING
@connectedrogers
Our editors and writers are on the
ground covering everything from
CES to the latest TV premieres to
all the major device launches.
We’ve also got all the latest news
on Rogers products and services
you need to stay ahead.
YouTube
youtube.com/rogerscommsinc
Features content seen on
RedBoard, Connected Rogers, plus
many helpful how-to videos.
Pinterest
pinterest.com/rogerscanada
Interesting infographics, how-to
guides, tech trends and vintage
photos from the Rogers archives.
MARCH/APRIL 2013 53
STAY
CONNECTED
THIS
SPRING
BREAK
TEXT Jim Collins | ILLUSTRATION Greg Hall
Yes, it’s only one week, but for those living
in the winter wonderland that is Canada,
spring break isn’t so much a few days off
as it is a godsend. For some, it’s a chance to
travel south to warmer climes; for others,
it’s a chance to ski and drink cocoa in a
chalet. Then there’s the lucky few who get
to travel abroad.
Wherever you’re going, one thing is certain: taking a break no longer means
going offline. From Rogers One Number
to mobile internet devices, Smart Home
Monitoring to Rogers Anyplace TV, there
are plenty of ways for Rogers customers
to stay connected this March break. Here’s
a handy roundup.
MARCH/APRIL 2013
55
TEXT & TALK FROM YOUR
COMPUTER OR TABLET
ROGERS ONE NUMBER
Chat as long as you like
without using up any of
your wireless minutes.
GETAWAY: You’re on the slopes in Whistler, B.C., on a ski
vacation with your buddies. You promised your girlfriend
you’d check in with her daily, and your dad wants to hear all
about the fresh powder you’ve been mastering.
DILEMMA: Calling your girlfriend every night uses up a lot
of your wireless minutes and incurs long-distance charges.
SOLUTION: Call from your laptop or the computer in your
chalet using Rogers One Number.
Rogers One Number lets you make and receive voice and
video calls from any internet-connected compatible tablet
or PC. This way, you’re able to chat for as long as you like,
without using up any of your wireless minutes, and because
you’re making the call through your internet connection,
there are no long-distance charges. So, wherever you are,
you can call any Canadian number for free – right from your
computer or tablet – using your wireless number. You can
also send and receive text messages that look exactly like
you’re sending them from your wireless phone.
GET OUTFITTED: Signing up for Rogers One Number is
free and easy. All you need is a Rogers wireless phone and
postpaid account, plus access to an internet connection. To
video chat with someone, both parties must be registered
with Rogers One Number. Get started by heading online to
rogersonenumber.ca and click Register Now.
56
connectedrogers.ca
ON-THE-GO WI-FI FOR
THE WHOLE FAMILY
MOBILE HOTSPOT FROM ROGERS
GETAWAY: You’ve decided to brave the long drive and head to
Florida with the family. Seven days of fun in the sun!
DILEMMA: There are five of you in the car, and while the driver
and front-seat passenger listen to tunes, the rest of the crew
wants to play online games and stream movies.
SOLUTION: Place the Rocket™ mobile hotspot on the dash (or
leave it in your purse or pocket, it’ll still work) and the entire
family can connect to the internet (up to 10 Wi-Fi
devices at once).
The Rocket mobile hotspot is one of several mobile internet
devices available from Rogers. Need to connect more people?
The Rocket hub lets you connect up to 15 devices at once (note:
works in Canada only). Slightly larger than a DVD case, the Rocket hub is portable and just needs an electrical outlet to power
on and create a Wi-Fi network for the whole family. Need connectivity for only one laptop or person at a time? The ultra-mobile
Rocket stick plugs into your laptop’s USB port and gets you
connected in places where you wouldn’t normally get Wi-Fi, such
as on a beach or in a boat.
Connect up to 15 Wi-Fi
devices at once for an
on-the-go, reliable,
mobile hotspot.
GET OUTFITTED: The Rocket stick, mobile hotspot and hub are
all available at rogers.com/mobileinternet. Choose the device
that best suits your needs, and select a wireless internet plan to
keep you connected on the go.
MARCH/APRIL 2013
57
TV STREAMED DIRECTLY TO
YOUR LAPTOP OR DEVICE
ROGERS ANYPLACE TV
GETAWAY: Where aren’t you going this March break?
Between a few days at the cottage, your daughter’s hockey
tournament and a bunch of daytrips, the week is going to
blow by.
DILEMMA: Travelling around always entails a bit of idle
time, waiting between hockey games, the three-hour drive
to the cottage and everything in between. How do you keep
your kids – and yourself – entertained during down time?
SOLUTION: Enjoy TV viewing, including new episodes of
hit shows such as Modern Family and tons of kids’ content,
wherever you are, with Rogers Anyplace TV. Whether you’re
in line, in transit or at the cottage, this service lets you
watch what you want, where you want – streamed directly
onto your tablet, computer or smartphone.
And TV is just the beginning. Rogers Anyplace TV also
features sports, movies, kid’s programming, music videos
and more. And if you’re a Rogers digital TV subscriber, some
of your premium content will also be available to stream.
Stream TV to your mobile
device wherever you happen
to be – in line, in transit, at
the cottage.
58
connectedrogers.ca
GET OUTFITTED: Registering for Rogers Anyplace TV is
free and easy. Sign up at rogersanyplacetv.com, using
your My Rogers account. Don’t have an account? Sign up at
rogers.com/myrogers. Apps can be downloaded from your
device’s app store; just search “Rogers Anyplace TV.” (Note:
some content is available for an additional charge. Rogers
Anyplace TV is only available for viewing within Canada.)
CUSTOMIZE & MANAGE
YOUR HOME PHONE FEATURES
HOME & AWAY ONLINE MANAGER
GETAWAY: It wouldn’t be March break without a trip to the beach
– the Dominican Republic, Mexico, maybe Cuba. Seven days of allinclusive goodness. Bring on the sun.
DILEMMA: Yes, you’re on vacation, but you also need to stay on top
of what’s going on back at home, and that means you can’t be totally
unavailable all week.
SOLUTION: Customize and manage your Rogers Home Phone
features online with Home & Away Online Manager. Convenient and
accessible anywhere you have internet access, just log in and you can:
Control who can reach
you, and who goes to
voicemail, remotely –
from wherever you are.
s#ONTROLWHOCALLSYOU Identify important callers, so you can
decide whether or not to answer a call, or only allow specific numbers
to reach you (the rest will go straight to voicemail or be forwarded to
an alternative number; see below).
s&ORWARDCALLS Send all calls directly to another number; or forward
specific callers to another number. You can also forward busy or unanswered calls to another number, so you never miss a call now or when
you return from vacation.
s!CTIVATEAh$O.OT$ISTURBv function so no calls come through.
s-ANAGEYOURLISTOFCONTACTS conveniently and quickly online.
Call the people you talk to most often by creating a Speed Call list.
GET OUTFITTED: To learn more about Rogers Home & Away Online
Manager, visit rogers.com/homephone or call 1-888-ROGERS1.
MARCH/APRIL 2013
59
KEEP AN EYE ON YOUR HOME
WHILE YOU’RE AWAY
ROGERS SMART HOME MONITORING
GETAWAY: You’re at your relative’s place in a different province.
You’re on a beach somewhere south. You’re wandering the streets of
a European city. Heck, maybe you’re just working 24/7 as your family
travels. In any case, there’s no one home.
DILEMMA: No matter where you are, you want to know your house is
protected from intruders, from a fire, from a basement leak – from anything that can go wrong. Imagine the peace of mind that comes from
knowing that your house is safe when you’re not there.
SOLUTION: Rogers Smart Home Monitoring is both a home security
and a home monitoring system. It isn’t something you invest in for
your week’s vacation; it’s an investment in 24/7 security year-round.
It lets you do all sorts of stuff – arm or disarm your security system,
control your thermostat and lights – from a smartphone, tablet or laptop. The system can even sense when a door or window is opened, or
if there’s smoke or water leakage. You can set up a video camera for a
live feed, or receive email alerts whenever a door is opened.
GET OUTFITTED: Set up a free in-person consultation to determine
what hardware you require. Is your home already outfitted with security sensors? You can keep them. Call 1-866-865-4722 for more
information or to order.
60
connectedrogers.ca
Home automation and
top-level security – all
controlled right from
your smartphone.
INTERNET
THEN & NOW
TEXT Bonnie Staring | ILLUSTRATION Peter & Maria Hoey
Remember back before the web? It’s
hard to imagine or even remember
what those days were like. After all,
the internet has become an integral
part of our lives, something we rely
on so heavily to do, well, virtually
everything. And yet as recently as
15 years ago, we had to do so many
things – shop, communicate, even
flip through actual photo albums –
on foot, in person or by hand. Crazy,
we know. How times have changed.
CONNECTED TAKES A LOOK BACK AT WHAT
PEOPLE DID PRE-INTERNET. HOW DID WE GET
THINGS DONE? HOW ARE WE DOING IT NOW?
MARCH/APRIL 2013
63
TASK: SHARING PHOTOS
Then:
Now:
Innocent family members were held prisoner on
the couch, subjected to a photo buff’s never-ending
slide show of vacation, family and pet photos. Slide
trays never seemed to load properly, and they always smelled of burning dust.
When’s the last time you saw a film camera, let
alone a slide projector? Now we snap digital pics
and post them online. Photo sharing social networks such as Instagram allow you to share your
photos with the masses in an instant. It’s like having friends and family right with you on that beach
or at the game. Plus, Instagram features cool filters
to help your pics look more professional.
Time required: hours, sometimes days
Time required: minutes
Upload and download HD photos and videos virtually in seconds on the Rogers LTE network. With speeds comparable to
your wired internet at home, you’ll be posting in no time. You won’t believe the difference.
64
connectedrogers.ca
TASK: SHOPPING
Then:
Now:
Finding the best deals involved getting to know
shopkeepers, leafing through paper flyers, travelling from store to store and, when bargains were
actually in stock, hauling everything home. Most of
us didn’t bother trying to source unique items such
as out-of-print books unless we had at least three
months to search. Back then, you had to know
someone who knew someone.
Everyone (including obsessive bargain hunters) can
now shop from the comfort of their couch, bed or
anywhere you can access the internet. From clothes
to groceries to you-name-it, you can order what
you need and have it delivered right to your door.
Hard-to-find items (a mint-condition Star Trek figure or “Bazinga!” hoodie, anyone?) are just a web
or eBay search away.
Time required: days, if not weeks
Time required: minutes (plus shipping)
MAKE IT BETTER: Don’t limit your shopping savvy to one computer, laptop, tablet or smartphone – research, browse and shop
on eBay? Don’t
lose theinauction
because
of lag. Rogers
reliable
service
that’s
on Bidding
all the computers
and devices
your home
with Rogers
Hi-SpeedHi-Speed
InternetInternet
Ultimateoffers
Tier Wi-Fi
Modem.
[ADD
LINKsuper
TO
fast
–
and
it
just
got
faster.
Speeds
of
many
of
the
internet
tiers
have
recently
been
increased.
PRODUCT PAGE]
MARCH/APRIL 2013
65
TASK: STAYING IN TOUCH
Then:
Now:
Information between friends and family used to
travel at slug-like speeds. With friends, you’d write
them lengthy letters or plan to meet in person
(which may have involved baking a Bundt cake or
being interrupted by Mabel Lewis, the neighbourhood gossip). With family, a system involving fridge
notes may have been employed. For out-of-town
relatives, smoke signals.
Knowing all that’s happening with friends and
family is as simple as a quick email, Facebook
browse or Twitter exchange. The internet has made
the world one big, connected place – 2.4 billion
people are now online. It’s easy to get the scoop on
upcoming events, know who’s dating whom, who’s
not talking to one another and when Mabel Lewis’
daughter’s tell-all novel is being published.
Time required: hours
Time required: minutes
™
MAKE
IT BETTER:
Whether
you’re
thesolutions
road or at
hill,problems.
stay in touch
via Rogers
Mobile Hotspot.
LINKtoTOtech
PRODRogers
TechXpert
offers
youon
fast
to the
yourskitech
Starting
at $9.99/month,
you get[ADD
access
UCTexperts
PAGE] by
Create
your
own password-protected
Wi-Fi hotspot
upremoval
to 10 devices.
phone
or online
chat for help with anything
from for
virus
to speed optimization.
66
connectedrogers.ca
TASK: EXPRESSING YOUR OPINION
Then:
Now:
You’d stand on a soapbox, proudly proclaim your
thoughts and wait for the world – or, well, even one
person – to notice. Enterprising influencers distributed flyers (stating “The Apocalypse is coming” or
“Rutabagas are evil”), or passed around petitions
to protest one thing or another. Organizing meetings or rallies was challenging without knowing
whom to invite or who would attend.
Connecting people to ideas, opinions and worldchanging happenings is easy. You can post your
thoughts on your own blog, deliver a witty podcast
or simply search for like-minded individuals or
groups on social media sites. Use Twitter to follow
powerful people, or express your own captivating
self in 140 characters,with hashtags like #ihaterutabagas or #elvisisalive, so others will join your tribe.
Time required: days, months even
Time required: minutes
MAKE
IT BETTER:
you’re
on the
road orbeing
at the
skitohill,
stay inthroughout
touch via Rogers
MobileThe
Hotspot.
[ADDWi-Fi
LINKmodem
TO PRODKeeping
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PAGE]
Create
your own
password-protected
Wi-Fiyour
hotspot
forwith
up to
10 devices.
from
Rogers
ensures
speed
and reliabilty all over
house,
virtually
no “dead spots.”
MARCH/APRIL 2013
67
HANDS-ON:
WINDOWS
8
5
TEXT Marc Saltzman
ways to master your phone
So, you’ve scored a Windows Phone 8 device. Nice
ce choice.
By now, you probably know all about your sleek
k Start screen and
its “live” tiles, which let you access familiar Windows programs
(including Word and PowerPoint). You can also sync with
your PC, tablet and other devices via the cloud-based service
SkyDrive. But there’s a lot more to know about this versatile
device. Here are five ways to master your Windows 8 Phone.
68
Watch our how-to video! connectedrogers.ca/tag/video-series
connectedrogers.ca
1 2 3 4 5
PIN TILES
TO YOUR
START
SCREEN
BACK UP
YOUR
PHONE
MASTER
INTERNET
EXPLORER
MOBILE
IMPORT
COPY
CONTACTS & PASTE
ONTO YOUR TEXT
PHONE
WP8’s Start screen
FEATURES LARGE
colourful tiles that
have real-time
info pushed to
THEM SUCH AS NEW
messages and
social network updates. Personalize
your Start screen
with these tiles.
sTo pin a tile
tap and hold the
item (such as an
app). A menu
will appear with
an option to Pin
TO 3TART )N SOME
CASES YOU CAN TAP
the Pin icon in the
MENU BAR WHICH
looks something
like a push pin.
s5SE YOUR FINGER
to move the tiles
wherever you
like. You can also
tweak their size.
Protect your
phone by backing
up your content.
s/N YOUR PHONE
sign in with
your Microsoft
ACCOUNT THEN GO TO
Settings>Backup.
(ERE YOU CAN
turn on the service
that lets you
automatically
save things to the
CLOUD SUCH AS
photos. You can
also back up
your SMS/MMS
MESSAGES AND
even create
backups of your
PHONES APPS
SETTINGS )NTERNET
Explorer favourites
and more.
4O SEARCH ONLINE
type your search
term in the
browser’s address
BAR /R PRESS THE
hardware Search
button on your
phone (the picture
of a magnifying
glass) to use Bing.
4O SEARCH BY VOICE
tap the microphone icon next to
the Search box.
sShare a link
by tapping
the More icon
THREE LITTLE DOTS
then tap Share
before selecting
the recipient.
s To open a new
tab SELECT -ORE
followed by Tabs
and finally New.
/R YOU CAN SET THE
address bar button
to open new tabs;
simply tap the
address bar.
WP8 consolidates
contacts into a
hub called People.
Each contact gets
its own page. You
can import your
contacts onto your
new phone in one
of three ways:
1. From a
removable SIM
card from your
old device.
2. From a cloud
service SUCH
AS /UTLOOKCOM
Google or
-ICROSOFT /FFICE
OR &ACEBOOK
4WITTER OR INKED)N
3. Through
Microsoft Office
(if your contacts
are on a PC).
Find instructions
for all three at
windowsphone.com.
/NE WAY TO COPY
text in WP8 is by
highlighting the
text. To do so:
1. Tap a word
you want to copy.
2. Drag the
circles at each
end of the highlighted text to
include the first
and last words
you want to copy.
3. Tap the Copy
icon WHICH
looks like two
overlapping
pieces of paper.
4. Open the app
message or file
where you want to
paste the text. Tap
where you want
THE TEXT AND IN
the text suggestion bar (above
THE KEYBOARD tap
Paste (the icon
looks like paper
on a clipboard).
MARCH/APRIL 2013
69
View exotic animals up close on
a Sri Lankan safari
SRI LANKA
Stay connected in Southeast Asia’s top travel destination
TEXT Jaclyn Law
Where is the best place to travel in 2013? According to Lonely
Planet, the answer lies in a tiny island in Southeast Asia: Sri
Lanka. With more than two millennia of cultural history,
world-class beaches, incredible food and wilderness adventures
galore, Sri Lanka offers a wealth of riches for any traveller. Civil
conflict battered the island in years past, and 2004’s tsunami
devastated its shores, but now peace prevails and tourism is
making a strong comeback – at affordable prices. Now’s the time
to go, before the crowds take notice. Here are some can’t-miss
highlights, plus details on staying connected while away.
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connectedrogers.ca
HISTORY
BUFFS, TAKE
NOTE
Sri Lanka at a glance
POPULATION
(2012)
21.5 million
LANGUAGES
Sinhala and
Tamil
$
$
CURRENCY
REQUIREMENTS:
Sri Lankan
rupees (LKR)
Visitors need a
visa: apply at
eta.gov.lk/slvisa
WILD WORLD
Once a key stop along ancient trade routes, the island
has seen the rise and fall of
kingdoms that make Game
of Thrones seem tame. Add
to this the blossoming of
religions and the arrival
and departure of European
colonists, each leaving a
mark, and you’ve got quite
a storied past.
The country features
several UNESCO World
Heritage sites, including
the ancient city of Polonnaruwa and the sacred
city of Kandy. The latter is
the home of the Temple of
the Tooth Relic, otherwise
known as the sacred tooth
of Buddha.
Sri Lanka boasts a stunning
array of wildlife. Although
it’s small, the country has
10 national parks and seven
bird sanctuaries, and is
home to more than 40
endangered species, making
it a less costly way for tourists to experience safaristyle sights than in much of
Africa or Asia.
Eco-adventures abound:
go on a safari and find species such as the Sri Lankan
elephant and Sri Lankan
leopard in their natural
habitat, join an excursion to
see whales and dolphins at
play, or go camping in the
country’s lush jungles. No
need to pack a tent – tour
companies provide all the
supplies you’ll need for
your overnight adventure.
While exploring Sri Lanka,
it’s simple to stay in touch
with family and friends back
home. Rogers’ Talk & Text
Travel Packs include affordable options for Asia (which
covers Sri Lanka), starting
at just $50 for 15 minutes
of talk time and 100 sent
texts. If you go over your
alloted minutes and texts,
you’ll get low rates for the
entire month until your Pack
expires. For more info, visit
rogers.com/roaming.
While abroad, don’t stress
about the cost of staying
connected. It’s easy to purchase affordable roaming
solutions for mobile devices.
Buy in advance and check
it off your to-do list. Text
TRAVEL to 7626 and click
the link that you receive (link
is free of charge). Or visit
rogers.com/m/roam from
your mobile device (free
anywhere in the world). For
more information, visit
rogers.com/roaming.
MARCH/APRIL 2013
71
Surf, snorkle, scuba dive or canoe along
Sri Lanka’s multitude of beaches, rivers,
lagoons and rapids
GET YOUR
GAME ON
Do you thrive on adrenalin?
Then you’ll love this island.
Overflowing with sports,
including sailing, surfing,
windsurfing, waterskiing,
snorkelling and scuba diving, Sri Lanka is home to
numerous hotspots, but
without the usual crowds.
Make sure you take in the
beautiful Negombo region
on the west coast; canoe or
kayak on Sri Lanka’s many
rivers and lagoons; and be
sure to hit the rapids at the
Kelani Ganga.
Need to dry off? Take a
break from the waves and
go hiking, rock climbing,
cave trekking and mountain
biking. The sky’s no limit,
either: take flight with a
hot-air balloon ride. In Sri
Lanka, you’ll definitely run
out of vacation time before
you run out of things to do.
72
Be sure to send pictures home
while you’re away. Why not?
It’s inexpensive to email or
send text-message pics with
Roaming Data Passes from
Rogers. Concerned about
using more data than you
signed up for? You’ll receive
text-message usage notifications while you use your
Roaming Data Pass and will
be hard stopped once your
Pass expires, so you never
incur overage fees.
connectedrogers.ca
KICK BACK –
YOU’RE ON
VACAY!
Enjoy breathtaking views of the
Indian Ocean along Sri Lanka’s 1,300
kilometres of white-sand beaches
It’s not all go-go-go in
Sri Lanka. If sunning and
generally taking it easy are
more your bag, there’s no
better place to do it than
while enjoying breathtaking views of the Indian
Ocean along Sri Lanka’s
1,300 kilometres of warm,
white-sand beaches. Popular
destinations include
Trincomalee on the northeast coast; Arugam Bay
in the southeast (surfing
season starts in April); and
reef-protected Unawatuna
on the southern edge.
Had enough sun? Head
indoors and find your
bliss with Ayurveda-based
pampering at one of the
country’s many spas.
Ayurveda is an ancient
healing method that
includes treatment with
herbs, roots and massage
therapy to boost well-being. Yes, please.
Once you’ve booked your trip,
text ALERT to 4766 to sign
up for a travel reminder
text alert. Before you leave,
you’ll receive a text message
reminding you to purchase a
Roaming Data Pass or Travel
Pack for affordable internet,
calling and texting. How
handy is that?
GOING
AWAY?
Make sure to close apps that you’re not using. Most
apps use data, and some run in the background, even
when you aren’t actively using them.
MARCH/APRIL 2013
73
Tips & Tricks
10-Second Tips
Got a sec? How about 10? Become a master of all things
Rogers with these super-quick tips
HOW-TO
Tips & Tricls
HOW
TO
HOW
TO
You can have your home phone voicemail messages
emailed to you as an audio file. You can also have
them sent to your wireless phone as an audio file and
as a readable text if the message was left in English or
French. Here’s how to set it up:
1
o
connectedrogers.ca
N
74
74
GET YOUR VOICEMAIL TO GO
Go to rogers.com/onlinevoicemail and enter in
your home phone number and voicemail password.
SET UP EMAIL
WITH WINDOWS 8
The Windows 8 app no longer
provides POP3 support. If you use
Rogers Mail or other POP3 email,
such as Gmail or Yahoo!, you will
need to get set up. Here’s how:
1
You must have an active
Windows Live ID to proceed.
Don’t use the @rogers.com
email address for initial set-up.
2
To add accounts to mail, hold
down the Windows key plus
C at the same time. This will let
you access Settings, where you
will select Accounts.
Select Other Account from the
options, and enter your @rogers.
com email address and password
and then click Connect.
2
Click Sign In and then click Voicemail Settings.
3
To have your voicemail emailed, click the Email
Address menu on the left-hand side and enter up
to two email addresses of your choice.
3
To have your messages forwarded to your mobile
phone as a text, click Voicemail to MMS. Enter your
wireless number, then place a check mark beside the
Automatically forward my Home Phone voicemail messages box. Click Submit.
For more info,
visit windowsphone.com
4
connectedrogers.ca
Tips & Tricks
HOW
TO
ARM YOUR ROGERS SMART HOME MONITORING
You’ve signed up for this awesome home-security and monitoring service. There are four
ways to arm the Rogers Smart Home Monitoring system.
3
4
Once installed, tap to open the
Security App.
2
Select the arm mode
(Stay/Night/Away).
3
Enter your four-digit
access code. The
system will arm itself
in 60 seconds – enough
time for you to exit
your home.
Select the arm mode
(Stay/Night/Away).
Enter your four-digit access code.
The system will arm itself in 60
to 120 seconds, enough time for
you to exit the house.
NOTE: To disarm, follow
fol
the steps above, but in Step 3
select Armed Away – Press to Disarm.
USING YOUR KEY FOB:
F
1 Press and hold the
Away or Stay button
but
for three seconds.
2
The LED will flash red once to indicate the message
was sent, and then stay on a few seconds. The alarm
system will arm itself
its in 60 seconds.
NOTE: To disarm, press and hold the Unlock button
for two seconds. The LED will flash green to indicate the
message was sent, and then stay on for a few seconds
while the system disarms.
2
Enter your My Rogers
username and password,
then click Sign in.
3
Click Disarmed – Press
to Arm.
4
Select the arm mode.
5
Enter your four-digit
access code and click
Arm Now.
No
75
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Keep your fob in a safe place, as it can
arm/disarm your system without requiring
a passcode.
THROUGH THE WEB
CONTROL CENTRE:
1 In your web browser, go
to smarthome.rogers.
com.
Tips & Tricls
2
FROM YOUR TOUCHPAD:
1 Under the Security
Status Display in
the top-left corner,
tap Disarmed – Press
to Arm.
HOW-TO
FROM
F
YOUR SMARTPHONE:
1 If you haven’t already, download
the free Smart Home Monitoring App from your app store.
Digital TV
Digital TV FAQs
You have questions, we have answers. Here’s everything you need to know
to master your digital TV experience
Q : HOW DO I
P
PROGR A M MY
R
REMOTE ?
HOW-TO
Digital TV
He
Here’s
how to program your
Rogers remote:
Ro
connectedrogers.ca
No
76
72
Q : HOW DO I ORDER CHANNELS
THROUGH MY ROGERS REMOTE
CONTROL?
Quickly and easily order new channels via the Quick Start
Menu. Note: the channel must appear in green, or it must
offer an on-screen option to order it. (If neither option is
available, call 1-888-ROGERS1 to order.)
Order through the Quick Start Self-Service Menu:
1
Press Guide until the Quick Start Menu appears, and
then scroll to Get More TV and press OK. The Order
Services screen will appear.
2
Scroll to the package or channel you wish to order, then
press OK.
3
Press [A] to order the channel. Pricing and other details
will appear. Press [A] again to purchase.
4
After reading the Terms & Conditions, press [A] again.
Enter your PIN code (default PIN: 0000).
5
An Order Status screen will appear. Once complete, it
can take up to 48 hours to access the channel.
connectedrogers.ca
1
Turn on your TV, then
press TV. It will blink once.
2
Press and hold SETUP until
the TV button blinks twice,
then release it.
3
Press 9 9 1 (the TV button
will blink twice).
4
With the remote pointed
at the TV, press Power.
5
Repeatedly press and
release Channel + until
your TV turns off. Now
the remote will cycle
through all possible codes
until a match is found.
You may need to press
Channel + several times
to find a match.
6
Once the TV turns off,
press SETUP once to
lock the code. Then press
POWER to turn on your
TV and to confirm the code
was correct and is locked.
Digital TV
Q: WHENEVER I TRY TO
ORDER A CHANNEL
OR SET PARENTAL
CONTROLS, I’M ASKED
TO ENTER MY PIN
CODE. WHAT IS THIS?
2
Scroll to General Settings and
then press OK.
3
Scroll to Purchasing and press
OK, then scroll to Locking Status
and press OK.
4
NOTE: Just because you’re watching an HD channel doesn’t mean every program is broadcast in
HD. When HD isn’t available, the broadcaster will
air standard-definition programming.
Q: I WANT TO REACH THE
PROGRAM GUIDE WHEN
I PRESS “GUIDE,” NOT THE
QUICK START MENU. HOW DO
I MAKE THIS HAPPEN?
1
Press Guide until the Quick Start Menu
appears.
2
Scroll to Self-Service and press OK.
3
From the Self-Service menu, scroll to Change
Guide Order and press OK.
4
Select TV Listings and save.
Press [A] to finish and exit.
To create a Parental Control PIN:
Follow the steps outlined above, but
choose Parental Control instead of
Purchasing.
No
77
connectedrogers.ca
5
Scroll to On, press OK and then
enter your existing PIN
(default: 0000).
You need an HDTV, which contains the technology
needed to display HD-level visuals, and to properly
connect to an HD digital set-top box.
Digital TV
To create a Purchase Control PIN:
1 Press Guide until the Quick Start
Menu appears.
Q: DO I NEED A SPECIAL TV TO
WATCH HIGH-DEFINITION (HD)
CHANNELS AND PROGRAMS?
HOW-TO
To order a channel, Pay Per View, set
parental controls and perform other
functions, you are required to enter
a PIN. By default, your PIN is 0000.
You can easily reset a customized
PIN that only you know, to prevent
your kids from ordering anything
or viewing content you don’t want
them to see.
iPhone & BlackBerry
iPhone
HOW
TO
TU R N O N “D O N OT D IS TU R B”
It’s an age-old dilemma: How do you avoid distractions (or get some
sleep) without completely silencing your phone? Here’s how:
1
From the homescreen, tap on Settings, then tap Do Not Disturb
to turn it on.
2
You can also set a Do Not Disturb schedule and change settings by
tapping on Notifications, then Do Not Disturb.
3
Set Do Not Disturb to turn on at bedtime and off when you get up.
HOW-TO
iPhone & BlackBerry
If a number calls twice in the span of three minutes while
you’re in Do Not Disturb mode, your phone will ring, so you
won’t miss emergency calls.
connectedrogers.ca
No
78
78
BlackBerry
HOW
TO
BAC K U P YO U R BBM S
Did you know that you can quickly back up
all your BBM messages? Here’s how to do
it in BBM6 or earlier. (BBM7 now backs up
using BlackBerry ID.)
HOW
TO
FIND YOUR PIN
N
“What’s your PIN?” It’s a
classic question asked by
many a BBM-er. Here’s an
easy way to find out.
1
In BBM, hit the Menu key and scroll
down to Options.
1
Type PIN on the keyboard
to begin a universal search.
2
Scroll down to Backup Management
and select Backup.
2
Select Options, which shows (1) result.
3
Select Device and Status Information.
4
Your BlackBerry’s PIN is the second entry in
the list under Network Information.
3
Choose whether you want to back up
files remotely (online) or locally (to an
installed microSD card).
connectedrogers.ca
Windows Phone & Android
Windows Phone 8
HOW
TO
TU R N YO U R PH O N E I NTO A N X BOX R E MOTE
Ensure your Xbox 360 and Windows Phone are connected to your home network.
2
Download the Xbox SmartGlass app from the Windows Phone Store (formerly
known as the Windows Phone Marketplace) and install it.
Note: You may be prompted to change your Family setting before the app will download. To find out how to set up My Family, search “How to Set Up My Family” at connectedrogers.ca. You can also visit windowsphone.com.
3
Ensure your Xbox 360 is powered on. Open the Xbox hub on your phone, select
the app and sign in.
4
Control your Xbox 360 from your phone!
Android
HOW
TO
US E SM A RT G ES TU R ES W ITH YO U R
SA M SU N G GA L A X Y S I I I
The Samsung Galaxy S III has some smart features that make
using your phone easier. Here’s how to try them out:
Open Settings by pulling down the notifications bar and
tapping the cog icon.
2
Under the Device heading, tap Motion.
3
Turn on motions by tapping the checkbox.
4
Tap a motion and then tap Learn about... for a brief tutorial.
A few of our favourite motions: Direct call; Turn over
to mute or pause; and tap to top. Try them out!
No
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1
HOW-TO
1
Windows Phone & Android
Here’s how to turn your Windows Phone 8 device into an Xbox 360 remote:
Ta b l e t s
Tablet Tips
Master your iPad, Samsung Galaxy Tab and BlackBerry PlayBook
with these quick tips
A P P L E i PA D
HOW
TO
S A M S U N G G A L A X Y TA B
GET MORE
OUT OF SIRI
HOW
TO
Siri voice control can do
more than you probably
realize. Here are a few of
our favourite Siri tricks:
Sometimes, you might
want to browse websites
without leaving a trail on
your device. Here’s how:
Tablets
HOLD DOWN THE HOME BUTTON UNTIL
YOU HEAR TWO BEEPS, THEN SAY:
sh/PEN;APPLICATIONNAME=vTOQUICKLY
launch an app.
HOW-TO
E N A BL E
PR I VATE
BROWS I N G
1
)NYOURBROWSER tap
the action bar on
en.
the very top of the screen.
sh#ALL;CONTACTNAME=MOBILEv
2
Select New Incognito Tab.
sh-ESSAGE;CONTACTNAME=!REWESTILL
ONFORTONIGHTv
3
)NCOGNITOMODELETSYOUBROWSEWITHOUT
the browser app remembering your history.
sh%MAIL;CONTACTNAME=)MRUNNINGLATEv
4
Close the incognito tab to resume
browsing as usual.
Say “What can you do?” and
Siri will give you a rundown of
its capabilities.
No
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connectedrogers.ca
B L AC K B E R RY P L AY B O O K LT E
80
HOW
TO
ADD A FAVOURITE TO YOUR HOMESCREEN
EN
By adding a shortcut to your favourite site on your PlayBook homescreen, you
give yourself quick access to your daily online routine. Here’s how:
1
)NTHE Browser app, navigate to a website.
3
#HOOSE Add to Home
me Screen.
Scrreen.
2
Tap the star icon (the third to the right of
the browser address bar).
4
9OURSHORTCUTWILLAPPEARINTHE!LLSECTION
PPEAR IN THE !LL SECTION
of your app drawer.
connectedrogers.ca
essential info
Wireless Phone
Essentials
How to take control of your Rogers wireless services
Long distance explained
Extreme Text Messaging
Calls made and received on the Rogers wireless
network are defined as either “local” or “long
distance” based on the local calling area. Long
distance calls also incur airtime charges.
With Extreme Text Messaging, free
to all Rogers wireless customers,
you can:
s Copy, forward and auto-reply
to text messages.
s Block unwanted texts or send group
messages.
s Add a signature to your texts and more.
RECEIVING CALLS
Your Incoming Local Calling Area (ILCA) is
based on the geographical location associated
with your wireless number (e.g., 416 = Toronto).
s Calls within your ILCA = local
s Calls outside your ILCA = long distance
MAKING CALLS
Your Outgoing Local Calling Area (OLCA)
is determined by your geographical location at the
moment you make a call.
s Dial local number to your physical
location = local
s Dial number not local to your physical
location = long distance
rogers.com/longdistance or text LD to 2255
HOW TO GET STARTED
1 Launch the Rogers My Account app on your
smartphone and select Services.
2 Select Extreme Text Messaging and turn on
the desired services, such as Forward or
Auto Reply.
rogers.com/extremetextmessaging
Easy
account
access
Rogers offers two
ways to manage
your account: from
a computer or from
your smartphone.
ONLINE:
MY ROGERS
Visit rogers.com
and set up a free
My Rogers account
by clicking
Register Now.
Roaming explained
Once you leave Canada*, you’re roaming off the
Rogers network and using your phone through
the network of one of our roaming partners.
Roaming rates differ for talking, texting and
internet, depending on the country you’re in. Text
TRAVEL to 7626 (free of charge) for more info on
our affordable and easy-to-use roaming options,
or visit rogers.com/roaming.
Once you’ve booked your trip, text ALERT to
4766 (free of charge) to sign up for a handy travel
reminder text alert. Before your departure, you’ll
receive a text reminding you to add a roaming
offer. Options for affordable talk, text and internet
are also available.
* Exceptions are N.W.T. and Dryden, Ont., where domestic roaming rates
are applicable.
ON YOUR
SMARTPHONE:
MY ACCOUNT APP
1 Download the
free My Account
app from your
device’s app store.
2 Launch the app,
and it will access
your secure info
automatically to get
you set up.
NOTE: My Account does
not authenticate if
connected via Wi-Fi. Data
charges for downloading
the app apply.
MARCH/APRIL 2013
81
essential info
Digital TV Essentials
Get the most from Digital TV
Digital VIP Package*
s With the Digital VIP Package, you get
up to 270 additional channels. Plus
with an HD box, you get up to 75 HD
channels at no additional cost.
s Exclusive specialty channels, such as
Sportsnet ONE.
s Thousands of new movies monthly.
s Connect up to three TVs at no
additional cost.
s Access to Rogers On Demand
(Ch. 100) and rogersanyplacetv.com.
s Six exclusive On Demand channels.
s Packaging varies by region.
FOR MORE INFO:
rogers.com/VIP
Super Channel Pack
The Super Channel movie pack offers:
s Up to seven movie channels – uncut
and commercial-free.
s Super Channel HD – two channels in
stunning high-definition.
s Super Channel On Demand: see top
Hollywood films, film festival
favourites and indie flicks any time
you want. All included with your
subscription.
s Access to Rogers On Demand
(Ch. 100) and rogersanyplacetv.com.
FOR MORE INFO:
rogers.com/superchannel
*Packaging varies by region
and is subject to change
without notice.
connectedrogers.ca
Free previews
Every month, Rogers features exclusive
free previews of different specialty
channels.*
Go to rogers.com/freepreview to learn
which channels you can preview today.
* Channels may vary by region.
Multicultural entertainment
Rogers offers an array of multicultural
channels in more than 20 languages
from around the world. Likewise,
Multicultural On Demand
(Ch. 800) features new and classic
foreign films and TV shows. Visit rogers.
com/multicultural for channel listings.
Enjoy R
Rogers On Demand
rogram
programming
wherever
and
d whenever
w
you want
On your
ourr TV
ou
TV | Channel
C
Cha
hann
nnel
nn
el 1
100
00
00
Rogers
digital
ers On
O Demand
D mand
De
d ((Ch.
Ch. 100)
Ch
Ch.
100)) is free with
wit
ith
h your
y
TV subscription
offers
primetime
programubscri
r ptio
pttio
i n an
and
d of
offe
fers
rs p
rime
ri
meti
tim
me TTVV p
me
g plus new
release and classic movie rentals any
ming
new-release
time. (New blockbuster movie rentals start at $5.99.)
On your computer | Rogers Anyplace TV
rogersanyplacetv.com
Catch up on TV shows and movies from any
internet-connected PC, tablet or laptop.* Visit
rogersanyplacetv.com to register (it’s free). Rogers
digital TV customers can link their account and
access some of the specialty programs they get
through their TV service.
* Only available in Canada.
y
On your
mobile device | Rogers Anyplace TV Live
& mobile apps
Connect to the Rogers 3G or LTE
network or any Wi-Fi hotspot to stream
live or on-demand programming right to your
device.* Get live sports, news and kid-friendly
programs by downloading the Rogers Anyplace TV
Live app. Catch your favourite shows on demand by
downloading the Rogers Anyplace TV mobile app.
For info, visit rogers.com/mobileTV.
* On selected devices.
On Xbox 360 | Rogers Anyplace TV
Xbox Live Gold subscribers can log into their
rogersanyplacetv.com account through
the Xbox app and flip through TV shows
and movies using the gaming remote,
voice controls or Kinect gestures.*
Modern Family
82
The Movie Network, HBO Canada and
TMN Encore Package includes:
s Up to 19 channels, including TMN,
HBO Canada and TMN Encore.
s TMN HD and HBO Canada HD – up to
eight channels in stunning HD.
s TMN, HBO Canada and TMN Encore On
Demand – Hollywood hits and
exclusive series on your schedule. All
included with your subscription.
s Access to Rogers On Demand
(Ch. 100) and rogersanyplacetv.com.
FOR MORE INFO:
rogers.com/TMN
Anyplace
TV
* Rogers Anyplace TV app on Xbox 360 does not include movie
rentals or live sports content.
Monitoring
your Account
Check your usage and balance,
change your settings and more
Check wireless and internet usage
ONLINE
1 Log into your My Rogers account and
click Account Info, which will bring you to
the Overview tab.
2 Internet: Under Hi-Speed Internet, you’ll
see a summary of your monthly usage.
3 Wireless: Under Wireless, view usage by
clicking the tabs, such as Data or Voice.
Get
more
Connected
Get the latest in tech,
entertainment and
Rogers news with
g
Connected Rogers
TIP: For more info on your usage, click Usage
Details at the bottom of the page.
WITH THE ROGERS MY ACCOUNT APP
1 Launch the Rogers My Account app.
2 Select Usage.
3 Select the Voice, Data or Messaging tab
to check the amount used
or remaining.
Check your account balance
ONLINE
1 Log into My Rogers.
2 Select Account Info. Under the
Overview tab, your account balance will
be displayed under Bill Information.
WITH THE MY ACCOUNT APP
1 Launch the Rogers My Account app.
2 Select Balance.
Change your contact info
1 Log into My Rogers at rogers.com. Select
the account you want to update, then click
Change.
2 Fill out the form, then click Update.
Connected Rogers
digital magazine
What you’re reading right now is our snazzy,
new virtual magazine edition, featuring
articles, enhanced video content, links, slide
shows and more. No matter how you get
here, you’ll always find a link to the digital
mag at connectedrogers.ca.
Connected
Rogers
e-newsletter
Receive the latest in
tech and entertainment news, product
reviews and how-tos
each month with the Connected Rogers
e-newsletter. Get all our great content
delivered to your inbox. To sign up, visit
connectedrogers.ca/subscribe.
connectedrogers.ca
Our website is better than ever! Great
Connected Rogers content on the latest
tech and Rogers news, exclusive features,
what to watch on Rogers digital TV and
much more. Optimized to look great on
whatever platform you use – from your
smartphone or tablet to your laptop or
desktop. Bookmark us today.
MARCH/APRIL 2013
83
essential info
Your Rogers Bill
All you need to know about your bill
How billing cycles work
If you make any changes to your account
mid–billing cycle (e.g., adding or removing a
product), your next bill may incur partial
charges for the previous billing cycle plus the
full amount for the next billing cycle. After that,
your bill will only include new service fees
and charges.
Checking your account balance
See “Monitoring your Account” on p83.
Calculating partial charges
If your billing period is the 12th of every month
and you activated a $30 plan with 150 minutes
on April 5, here’s how the partial charges would
work out:
WITH THE ROGERS MY ACCOUNT APP
1 Launch the Rogers My Account App.
2 Select the Balance tab.
3 Select Make a Payment and follow
the instructions.
)
(
30 x 8 = $8
$30 ÷ days
days
MONTHLY
PRICE
PLAN
NUMBER
OF DAYS IN
THE
MONTH
APRIL 5 TO
APRIL 12
PARTIAL
CHARGES
OF PRICE
PLAN
For more answers to all your first-bill
questions, visit rogers.com/firstbill
How to get your Rogers bill online
It’s easy to check your account with My Rogers.
Paying your bill
Pay online or with your smartphone:
ONLINE
1 Log into your My Rogers account.
2 Select View Your Bill.
3 Select the account(s) you want to pay
and select Make a Payment.
Pre-authorized payments set-up
1 Log into your My Rogers account.
2 Click View Your Bill.
3 From Bills & Payments click Edit next to
Payment Method.
4 Select the account(s) you want to pay and
the method of payment (pre-authorized
chequing or credit-card payments).
TIP: Have a cheque on hand for the account details
B
SIGN UP FOR ONLINE BILLING
Go to rogers.com/onlinebilling and register.
NOTE: Online billing lets you view up to 18 monthss
of past bills.
VIEW YOUR BILL ONLINE
A. Sign into My Rogers.
B. Click View Your Bill.
C. From here you can make a payment, view your billing history, see your balance and sign up for ebill
notifications. Need more help? Visit rogers.com and type Bill Explainer in the search box.
HAVE A BILLING QUESTION?
Rogers Bill Explainer website (rogers.com/billexplainer) offers clear explanations about all Rogers
services, charges and fees, including partial charges, long distance, roaming and more.
84
connectedrogers.ca
Need
more
info?
Have questions
about your
services?
Join the Rogers
Online Community
s Visit redboard.rogers.com,
the official Rogers blog, and
stay informed about Rogers
products and services.
s “Like” us on facebook.com/
rogers and join the
conversation.
s Get answers to your product
and service questions from
the community at
communityforums.rogers.
com.
s Tweet @RogersHelps with
your questions.
Rogers.com
support section
Get the most from your Rogers
services with how-to-videos,
FAQs and more. Visit
rogers.com and click Support.
Help from
your phone
BILLS AND PAYMENTS:
Call *bill from your wireless
phone to check your balance
or to make a payment.
UPDATE YOUR MY5 LIST:
Call *611 or 1-888-ROGERS1
and select Account Changes
to update your MY5 list at
no charge.