How to implement and operate a whistleblowing system

How to implement
and operate a
whistleblowing
system
Complimentary half-day workshop
Wednesday 13 January 2010
Deloitte
Level 14, Uptown 1, Damansara Uptown
1 Jalan SS21/58, 47400, Petaling Jaya
8:30 a.m. – 12:00 p.m.
Forensic & Dispute
Programme
Topics
2
1
Introduction
2
Meet Oba and Ma (case study introduction)
3
The Malaysian environment
4
Phases of implementation
5
Phase 1: Socialisation and buy-in
6
Phase 2: The decision to proceed
7
Phase 3: Getting prepared
8
Phase 4: The importance of communication and internal marketing
9
Phase 5: Implementation
i. Technical considerations
ii. Anonymity
iii. Information management
iv. Training the staff
10
Phase 6: Receiving contacts and receiving disclosure reports
i. Contact management
ii. Logs, registers and recording contacts
iii. Case management
iv. Reporting
11
Phase 7: Feedback and results
i. Post implementation review
12
Phase 8: Ongoing effectiveness
i. 12-month awareness and communication plan
ii. Extending the system to other stakeholders
13
Summary
Speakers' profile
David Lehmann
Director, Forensic & Dispute Services, Deloitte
Malaysia
David is a very experienced fraud investigator and has
travelled extensively throughout Australia, Asia and
South America for clients investigating major incidents
of fraud, corruption and employee misconduct. He also
consults on fraud and physical security risk mitigation
strategies, corporate ethics and governance systems and
the protection of confidential client information.
Dione Schick
Director, Forensic & Dispute Services, Deloitte
Singapore
Dione leads the Deloitte whistleblowing Tip-offs
Anonymous team for the region. She also leads one of
the Forensic Accounting and investigation teams. Dione
is a Certified Fraud Examiner and a qualified Chartered
Accountant with over 20 years experience with a variety
of accounting, professional services and commercial
organisations in Singapore and New Zealand.
David holds a postgraduate qualification in Fraud
Investigation and an undergraduate qualification in
Security Management. He is a certified fraud examiner
(CFE), a member of the Association of Certified Fraud
Examiners and the American Society of Industrial
Security (ASIS International).
Dione has more than 11 years experience as a tax
specialist dealing with tax avoidance, investigations
and incomplete records matters and for more than five
years, Dione was the practice leader of professional
services firms in New Zealand before moving to
Singapore almost five years ago to continue her
accounting and advisory career.
How to implement and operate a whistleblowing system
3
Registration
When and where
Date:
Wednesday 13 January 2010
Time:
8.30 a.m. – 12.00 p.m.
Venue:
Deloitte
Level 14, Uptown 1, Damansara Uptown
1 Jalan SS21/58, 47400, Petaling Jaya
5 easy ways to register / for enquiries
Telephone: 6 03 7723 6500 / 7726 1833
Low Lai Lien ext. 6433
Ngui Sheau Wea ext. 6870
Fax:
6 03 7725 9442
Email:
lllow@deloitte.com / swngui@deloitte.com
Post:
Level 19, Uptown 1, Damansara Uptown
1, Jalan SS 21/58
47400 Petaling Jaya, Selangor
Online: www.deloitte.com/my
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