HOW TO REGISTER A SERVICE PROVIDER
Transcription
HOW TO REGISTER A SERVICE PROVIDER
HOW TO REGISTER A SERVICE PROVIDER In MasterCard Connect using the Business Administration Tool MasterCard requires all Principal Member Bank(s) or Financial Institution(s) to submit a service provider registration on behalf of themselves and their affiliates via the MRP database (not required if the Principal member is only providing services to themselves or their affiliates). Should a service provider have a direct relationship with one or more banks, they should contact each bank to submit a registration on their behalf. REQUESTING ACCESS TO THE BUSINESS ADMINISTRATION TOOL 1. 2. 3. Contact customer_support@mastercard.com. Request access to the Business Administration (BA) Tool Customer support will grant access to BA Tool via MC Connect REGISTRATION PROCESS OF A SERVICE PROVIDER (ISO, DSE, TPP) IN THE BUSINESS ADMINISTRATION TOOL (BA) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Login to MC Connect and select Business Administration Tool 2. Navigate to Business Administration/Register & Provision a Company Request to Provision a Company Click to Provision & Manage Your Service Provider Click on “Create new registration” if entity is not found as already registered Add Service Provider name and address Click on “Next” and complete contact details Enter Principal (bank) and Primary (SP) contact information Select Program Services in “Services” and “Store” detail sections (select services the SP will be providing to customer) Do not click on “save as draft” at any time during the submission process Select Data and choose ICA number specific to the registration and Program (this must be done for each service selected) Click “Next” to proceed Click “Accept” in the “Customer Certification” section Registration submission process should be completed and an SPR registration number will be assigned The registration will show a status of “Pending-Approval.” NOTE: The customer bank must provide the SPR number so the registration can be reviewed for approval. Once the registration has been submitted, the MSP team will review and finalize the approval if all required information has been provided. The approval timeframe is approximately 5-7 business days. Please note the registration process is separate to the submission of PCI Compliance documentation and must be completed by a member bank prior to the service provider registration being approved. All PCI Compliance documents must be submitted to pcireports@mastercard.com. To be listed as a Compliant Service Provider, service providers need to be both registered and approved as a MSP and must have successfully completed an annual onsite assessment conducted by a PCI SSC certified QSA. If you have questions, please contact the Service Provider team at member_service_provider@mastercard.com. 1 MasterCard Worldwide